Vol. 34, No. 37
$2.00/SEPTEMBER 16 - 22, 2013
Entire contents © 2013 by Crain Communications Inc.
Grocers clash over every dollar
National retailers help make the Giant Eagle-led Northeast Ohio market ‘hypercompetitive’ By JAY MILLER email@example.com
In early August, days before its grand opening, the Market District supermarket in Solon was alive with activity.
Workers were stocking shelves with cookies, tomato sauces and laundry detergent. But they also were testing pizza and bakery ovens and loading the last of 400 different cheeses into refrigerated cases. The wine store was ready for
business and primal cuts of dry-aging beef were on display in the meat department. “Cleveland doesn’t have anything like it,” said Nancy Pabian, a senior executive team leader with Pittsburgh-based Giant Eagle Inc.
By JAY MILLER firstname.lastname@example.org
Brian Zimmerman’s newfound crush is obvious. Mr. Zimmerman is on a shuttle bus on the upper level
The view of downtown’s skyline from Edgewater Park “sells Cleveland,” Metroparks chief Brian Zimmerman says. of Edgewater Park on Cleveland’s West Side the day after Labor Day, selling Cleveland Metroparks to a group of journalists. See VIEW Page 25
Market size, small season ticket base take box office blame By KEVIN KLEPS email@example.com
The Cleveland Indians’ attendance — or lack thereof — has been such a hot-button issue that ESPN college basketball guru Dick Vitale weighed in on the subject via Twit-
ON THE WEB: View a photo gallery of Edgewater Park at www.crainscleveland.com
depth of offerings that are designed to appeal to the demands of more affluent shoppers is a ratchet up by the market leader in the battle for the food dollars of Northeast Ohio shoppers. See GROCERS Page 14
Indians far from a dynamic draw
Metroparks embracing the city’s lakefront Part of pitch for higher levy tied to edge it gives Cleveland
It’s just another example of the fragmenting of the grocery business. The Solon Market District, at 90,000 square feet, is no larger than newer Giant Eagle-branded supermarkets. The store’s breadth and
HEALTH CARE SUMMIT
INSIDE: The Tribe’s attendance struggles by the numbers. Page 6 ter last Wednesday, Sept. 11. “Tell me the numbers r wrong,” Mr. Vitale tweeted. “Indians having a quality yr under Terry Francona had 9 K fans Monday & 12 K Tues wow that is SAD” The gate numbers at Progressive Field, as Mr. Vitale would say in his own trademark way, are anything but “awesome with a capital A.” See INDIANS Page 6
S E P T 25 Presented by:
CRAIN’S CLEVELAND BUSINESS
COMING NEXT WEEK
A PLEASANT SURPRISE
The benefits of going green Crain’s Green Construction section takes a look at Leadership in Energy and Environmental Design in Northeast Ohio and other green building trends.
REGULAR FEATURES Classified ....................26 Editorial ......................10 From the Publisher ......10 Going Places .................8
Milestone ....................27 Talk on the Web ...........10 The Week ....................27 Reporters’ Notebook....27
SEPTEMBER 16 - 22, 2013
To chart America’s recovery, the Martin Prosperity Institute ran the numbers on the change in average wages and salaries for more than 350 U.S. metro areas between 2009 and 2012, based on federal data. Among large metros, Cleveland-Elyria-Mentor posted the seventh-largest increase in wages during that timeframe, rising to average wages of $45,310 in 2012 from $41,930 in 2009, an increase of $3,380, or 8.1%. Here are the top five cities, plus the Cleveland area: Large metros with the biggest average increases in wages and salaries, 2009-2012 Rank, Metro Raise 2009 2012 Increase 1 Washington-Arlington-Alexandria, Va. $4,600 $60,090 $64,690 7.7% 2 Seattle-Bellevue-Everett, Wash.
$4,320 $53,240 $57,560
3 San Francisco
$4,130 $61,940 $66,070
4 Houston-Sugar Land-Baytown, Texas $3,970 $44,880 $48,850
5 Providence-Fall River-Warwick, R.I.
$3,740 $43,600 $47,340
$3,380 $41,930 $45,310
■ Source: U.S. Bureau of Labor Statistics data compiled by the Martin Prosperity Institute; tinyurl.com/ky8bog8 ■ Note: 2009 and 2012 figures are average wages. Increase is average raise, in percentages, from 2009 to 2012.
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YOUR WEALTH IS ABOUT MORE THAN DOLLARS AND CENTS. IT’S ALSO ABOUT CREATING A LEGACY FOR THE NEXT GENERATION. That’s why Fifth Third Private Bank Advisors want to know about more than just your assets. Asking about your family, passions and the legacy you want to build helps us design a personalized plan to accomplish your goals. Put our more than 100 years of curiosity to work for you. And the next generation. Learn more at 53.com/legacy. Deposit and credit products provided by Fifth Third Bank. Member FDIC. Equal Housing Lender. Fifth Third Private Bank is a division of Fifth Third Bank offering banking, investment and insurance products and services. Fifth Third Bancorp provides access to investments and investment services through various subsidiaries, including Fifth Third Securities. Fifth Third Securities is the trade name used by Fifth Third Securities, Inc., member FINRA/SIPC, a registered broker-dealer and registered investment advisor. Registration does not imply a certain level of skill or training. Investments, investment services and insurance: Are Not FDIC Insured - Offer No Bank Guarantee - May Lose Value Are Not Insured By Any Federal Government Agency - Are Not A Deposit Insurance products made available through Fifth Third Insurance Agency, Inc. © Fifth Third Bank 2013.
Keith E. Crain: Chairman Rance Crain: President Merrilee Crain: Secretary Mary Kay Crain: Treasurer William A. Morrow: Executive vice president/operations Chris Crain: Executive Vice President, Director of Strategic Operations Brian D. Tucker: Vice president Dave Kamis: Vice president/production & manufacturing Mary Kramer: Group publisher G.D. Crain Jr. Founder (1885-1973) Mrs. G.D. Crain Jr. Chairman (1911-1996) Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information and delivery concerns send correspondence to Audience Development Department, Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 48207-9911, or email to email@example.com, or call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. Reprints: Call 1-800-290-5460 Ext. 125 Audit Bureau of Circulation
SEPTEMBER 16 - 22, 2013
CRAIN’S CLEVELAND BUSINESS
Taussig giving Clinic’s reach a big lift Cancer institute is ‘thriving’ under Brian Bolwell; growth coincides with UH’s opening of $260 million cancer center By TIMOTHY MAGAW firstname.lastname@example.org
its biggest names when worldrenowned cancer researcher Dr. Derek Raghavan stepped down from the head of its lauded Taussig
The Cleveland Clinic lost one of
Cancer Institute in late 2010 to launch a new venture in North Carolina. Enter Dr. Brian Bolwell, a rough-
ly 25-year veteran of the Clinic, who quietly stepped into Taussig’s leadership role on an interim basis. Despite the Clinic launching a national search for Dr. Raghavan’s permanent successor, the health system chose to stick with Dr. Bolwell — and for good reason. Patient volumes, clinical re-
search and physician recruitment under Dr. Bolwell’s watch are all on the upswing, despite hefty investments in cancer care by the Clinic’s chief rival, University Hospitals. “We’re thriving,” said Dr. Bolwell, who led the Clinic’s bone marrow transplant program from 1988 See TAUSSIG Page 26
Old River properties fielding new leads Flats East Bank development sparks increased interest in waterfront area By STAN BULLARD email@example.com
Elliott Callahan oversees the development of a premium line of chocolates at Canton-based Fannie May Confections.
DESSERT IS A DELICACY Ultra-premium chocolates are a ‘passion’ for Fannie May chef KATHY AMES CARR firstname.lastname@example.org
A periodic series of profiles of behind-the-scenes people who are key to the success of food-related businesses in Northeast Ohio.
lliott Callahan toils over perfecting recipes for top-shelf pieces of chocolate that, when consumed, disappear in seconds — or, with some discipline, minutes. So why employ such la-
borious effort? The art of creating is a labor of love for Mr. Callahan, who was hired as pastry chef two years ago at Cantonbased Fannie May Confections to oversee the development and release of an ultra-premium line of chocolates in partnership with internationally acclaimed See DELICACY Page 11
ON THE WEB: Watch a video interview with Elliott Callahan at www.crainscleveland.com
Construction workers gutting the interior of a building at 1204 Old River Road recently tossed wood in a dumpster in the street, a lone physical sign indicating that the section of Cleveland’s Flats south of Main Avenue may be reawakening development-wise. With Ernst & Young Tower, a coterie of restaurants and the Aloft Hotel open in the first part of the Flats East Bank Neighborhood north of Main Avenue, the increased activity in the area is palpable as hotel visitors and hundreds of office workers flock to the structures. Property owners on the south side of Old River are starting to field more inquiries, and new property owners may enter the fray. One key property, though, is in flux. Following the sudden closing of Sammy’s Catering on Aug. 5, its office and catering complex at 1400 W. 10th St. is the subject of a foreclosure filing made Sept. 6 by Huntington National Bank in Cuyahoga County Common Pleas Court. In a case assigned to Judge Stuart Friedman, Huntington is after the 34,000square-foot building to recoup a See RIVER Page 5
THE WEEK IN QUOTES “Places to buy food vary greatly today. The expectations of shoppers in all demographics are more discriminating because there are very few customers who are going to shop on price and location alone.” — Meg Major, chief content editor of Progressive Grocer. Page One
“We need to have people committed to coming downtown. If they’re making the decision last-minute in a world where the home entertainment option is such a positive one and there is some barrier to driving downtown, then our attendance is going to suffer through that.” — Mark Shapiro, president, Cleveland Indians. Page One
“It’s no secret that health care is high on the list of concerns of most employers.” — Sandy Chochola, panelist for Crain’s Sept. 25 Health Care Summit and senior vice president for Aon Hewitt’s health and benefits consulting division. Page 12
“Even with the delay of the employer mandate, job creators face added paperwork, new reporting requirements for their employees and potential significant increases in their insurance premiums.” — Ohio Lt. Gov. Mary Taylor, keynote speaker for Crain’s Sept. 25 Health Care Summit. Page 12
CRAINâ€™S CLEVELAND BUSINESS
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Lawsuit alleges Huntington missed â€˜sugar daddyâ€™ spree Alotech Ltd. claims former employee systematically took out more than $1M
Shawn M. Riley, Cleveland Managing Member
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SEPTEMBER 16 - 22, 2013
In a federal lawsuit filed this month, an Ohio limited liability company alleges that Huntington Bank failed to recognize and investigate the embezzlement of more than $1 million by a former employee whom it says used the dough to shower various women with â€œlavish giftsâ€? after connecting with them through a â€œsugar daddyâ€? website. Alotech Ltd., whose sole owner, John Grassi, lives in Georgia, on Sept. 6 sued in U.S. District Court in Cleveland, seeking more than $1 million from Huntington for â€œgross negligenceâ€? â€” which the lawsuit details in a list of 15 failures by the bank â€” and no less than $91,324.94 from Audi of Bedford, plus punitive damages and costs. The lawsuit describes Alotech as engaged in the manufacture, research and development, and prototype development of cast parts used by the military and the automotive and aerospace industries. The company has a location in the Cleveland area. The suit alleges that Alotechâ€™s former chief financial officer, John Black, whose employment began in
January 2009 and was terminated on Aug. 31, 2012, systematically withdrew more than $1 million and converted those funds to his personal use, paying for food, hotels, home improvement supplies and â€œlavish gifts for at least four women, aged 19-30.â€? The suit says Mr. Black met the women via a website that â€œbills itself as the Internetâ€™s leading â€˜sugar daddyâ€™ and â€˜sugar babyâ€™ personals website, where wealthy men can meet young women seeking substantial cash and other gifts in exchange for their companionship.â€? Lingerie, luxury goods and salon treatments were among Mr. Blackâ€™s purchases, according to the lawsuit. Alotech alleges that Huntington Bank â€œfailed to exercise ordinary care with respect to the safety and security of Alotechâ€™s funds on deposit.â€? According to Alotech, the bank failed to recognize that Mr. Black was requesting â€œan unusually large number of debit cards tied to the legitimate account,â€? failed to recognize that funds from the account were used to buy products from stores such as Saks Fifth Avenue and Victoriaâ€™s Secret â€” â€œobviously having nothing to do with the business of Alotechâ€? â€” and failed to investigate or to notify Alotech after Mr. Black himself told a bank officer he had filed a false police report and a false fraud report with Huntington to hide certain activities. Alotech also alleged in the lawsuit that Huntington permitted the opening of a purported second cor-
porate account without appropriate safeguards, â€œdespite the fact that the opening of an unauthorized second corporate account is a common method of perpetuating corporate theft.â€? According to the lawsuit, Alotech has demanded and continues to demand from Audi of Bedford the return of funds used to buy an automobile for a woman Mr. Black allegedly met online through www.seekingarrangement.com, but the dealership has refused to return the funds. Last Thursday, Sept. 12, Huntington spokeswoman Maureen Brown wrote in an email, â€œHuntington intends to vigorously defend this matter.â€? An attorney for Alotech declined comment. A request for comment left for Audi of Bedford was not returned by deadline last Friday, Sept. 13. According to the suit, Alotech has recovered less than 15% of the funds and other property allegedly embezzled by Mr. Black. In another case filed in Cuyahoga County Common Pleas Court on Sept. 11, 2012, Alotech also sued Mr. Black and several other defendants â€” among them a woman named Audrey Black, who shares the same attorneys as Mr. Black and four other women, one of whom is identified in the federal suit as the woman for whom Mr. Black purchased an Audi A7 using Alotech funds. According to online court records, a pretrial in that case is scheduled for Oct. 15. â–
Cleveland Deburring is a â€˜leanâ€™ machine and a family operation By RACHEL ABBEY McCAFFERTY firstname.lastname@example.org
In May 2007, when Eric Mutschler sold On-Line Services Inc., the deburring machine company he started in 1993, he thought it was for good. But just before Christmas 2009, he bought the companyâ€™s assets back from Painesville-based McNeil Industries and put them into his sonsâ€™ company, Cleveland Deburring Machine Co. Christopher Mutschler, 29, and Adam Mutschler, 27, had started Cleveland Deburring Machine in 2008, working in a small space in Columbia Station. Buying back the assets of their familyâ€™s old company meant they could move into the building on West 140th Street in Cleveland that On-Line Services once occupied and Eric Mutschler still owned, take back the equipment and start hiring. â€œIt just made logical sense to kind of come back,â€? Christopher Mutschler said. Buying the assets back, which 52year-old Eric Mutschler did for an undisclosed amount, allowed the new company to offer machines that previously had been designed by On-Line Services. Since then, Cleveland Deburring Machine, which makes equipment that removes bits of excess material from machined parts, has in-
creased its annual revenue from about $2 million in 2010 to about $3.5 million last year. When the brothers moved into the building at 3370 W. 140th St., they were cautious about bringing on employees, Christopher Mutschler said. There had been some personnel issues with the old company that they wanted to avoid, he said, and the recession had made them wary. â€œWe just couldnâ€™t find work. It just wasnâ€™t there,â€? he said.Instead of doing everything in-house, like OnLine Services had done, Cleveland Deburring Machine relies on its local supply chain to make most of the parts for its machines. Christopher Mutschler said outsourcing helps the company stay flexible. â€œFor us, it makes sense,â€? he said. The company has 11 full-time employees, including the Mutschlers and a handful of employees from On-Line Services, who are cross-trained and can do machining when necessary. But the company primarily focuses on designing machines to best fit customersâ€™ needs and on assembly. â€œWe wanted to stay lean,â€? Eric Mutschler said. Cleveland Deburring Machineâ€™s employees also work for Mutschler Edge Technologies LLC, another company the Mutschlers created after the sale.
Christopher and Adam Mutschler own Cleveland Deburring Machine, and Mutschler Edge is owned by the sons and the father. Cleveland Deburring Machine makes the edge prep machines, which are used to improve the life and effectiveness of cutting tools, and Mutschler Edge sells them. Cleveland Deburring Machineâ€™s equipment has helped forging company HHI Group Holdings LLC save money and trouble, said HHI Groupâ€™s corporate application engineer, Christopher Bass. The machines can be found in a few of the companyâ€™s different divisions, and theyâ€™re good for helping deburr nonsymmetrical parts. If the Royal Oak, Mich.-based company had to do that work manually, it would be far more expensive, Mr. Bass said. Jerry Rewers, a manufacturing engineering technician for auto parts supplier BorgWarner Inc. of Auburn Hills, Mich., said his company has ordered machines from both On-Line Services and Cleveland Deburring Machine. The most recent equipment â€” two custom-built deburring machines â€” was delivered in February. He said heâ€™d recommend the company to anyone and the Mutschlers went the extra mile in creating the machines. â€œTheyâ€™re a great group of guys to work with,â€? Mr. Rewers said. â–
SEPTEMBER 16 - 22, 2013
CRAINâ€™S CLEVELAND BUSINESS
River: Buildings are more in demand continued from PAGE 3
nearly $2 million note it provided Sammyâ€™s under the catererâ€™s corporate name, City Life Inc. The building, which overlooks Settlerâ€™s Landing Park and the Cuyahoga River, was the place where Sammyâ€™s founder Denise Marie Fugo opened the restaurant that helped launch a revival of the Old River Road area as an entertainment district in the 1980s. The restaurant later became the base of Sammyâ€™s catering operations and a banquet venue as Ms. Fugo moved into a different side of the food business and restaurants flooded downtown. Ms. Fugo last week did not return a phone call and email messages to her City Life address to discuss the foreclosure case. Across the street from Sammyâ€™s, Cleveland-based developer John Ferchill is offering for sale the Western Reserve Building and Annex, 1468 W. Ninth St., an office complex of 140,000 square feet that combines two buildings â€” an eight-story building designed by famed architect Daniel Burnham and a contemporary building added in 1990. Mr. Ferchill through his assistant said heâ€™s selling the Western Reserve complex, which is nearly 25% vacant, because he is not pursuing projects in Cleveland and is busy elsewhere. Bidders are circling the property. Alex Jelepis, an executive managing director at the Newmark Grubb Knight Frank brokerage helping market the property, said the team
is reviewing multiple offers. He would not describe the bidders, but said most seek the buildings for continued office use, though at least one may try to redevelop the older building as apartments. Mr. Jelepis said there is no stated asking price for the buildings and would not speculate when a sale might be consummated.
More tire kicking Meanwhile, other property owners on Old River report they are fielding more queries about empty firstfloor spaces that used to be occupied by restaurants and nightclubs. Michael Tricarichi, owner of East Bank South Limited, said he used to get a call every two months about his six buildings on Old River, but now he gets at least a call a week. He said is fielding most of the calls, including one from a national restaurant chain he refused to identify, about his properties that are closest to Main Avenue and the Flats East Bank project. Although Mr. Tricarichi said he would prefer a local chef or other unique food provider over a national chain, he is taking a step to woo prospects. Workers are emptying the former Hookah Lounge at 1204 Old River, even stripping out multiple layers of flooring to reach the concrete base, to ready it for showing. He may combine that building with the former ROC Bar building next door at 1220 Old River to assemble enough room for a restaurant or nightclub with seating for as many as 1,000.
Mr. Tricarichi displays some frustration after snapping up the buildings before the recession hit in 2008. â€œIâ€™m glad I paid cash for the buildings, so Iâ€™m still here. However, Iâ€™ve paid a lot of property taxes,â€? he said. â€œEveryone wants to talk. Everyone wants to kick the tires. When it comes to doing something, no one has the cash.â€?
Doesnâ€™t hurt to ask Likewise, brother-and-sister duo Mike Samsel and Kathy Petrick, who operate Samsel Supply Co. and own multiple properties on Old River, are fielding more inquiries about their properties, including the largest on the stretch â€” a fivestory building at 1285 Old River that houses the family-owned construction, marine and industrial supply business. The two said they are not marketing their properties, but they do meet with prospective buyers and real estate developers who inquire about their holdings. Unlike the 1980s, when all the focus was on the riverfront, some developers even inquire now about the building housing the Samsel family business. Not all the attention is welcome. â€œThis location works for our busi-
The former Arhaus Furniture building on Old River Road, left, and the Hausheer Building, far right, are owned by Mike Samsel and Kathy Petrick. ness,â€? Mrs. Petrick said. â€œOther suppliers that have moved from downtown have not done so well.â€? The Samsels have not gotten a good offer yet, she said, adding the family does not want to upset its 35 employees by marketing the property. She and Mr. Samsel clearly donâ€™t relish the idea of moving oodles of heavy merchandise to another location. The last time they moved the supply business, from across the street in 1974, took four years, she said. The other major Samsel properties are two gorgeous pre-Civil War commercial buildings on the riverfront side of the street: one at 1296 Old River that used to house the
Arhaus furniture storeâ€™s outlet center, and the Hausheer Building, 1250 Old River, which has offices on its upper floors with an empty first floor that housed the famed Watermark Restaurant until a decade ago. â€œWe could have leased (the Watermark) several times, but want the right operator,â€? Mr. Samsel said, noting he has refused nightclub offers because he has office tenants working above the storefront. At the same time, the duo enjoys the revived pace in the neighborhood. â€œItâ€™s great to see office workers getting off the waterfront line at 6:30 in the morning when I come in,â€? Mrs. Petrick said. â–
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Indians: Teamâ€™s season norm of 19,435 is worse than 2012 average attendance continued from PAGE 1
Awful, maybe, but certainly not awesome. During a nine-game homestand from Sept. 2 to Sept. 11 â€” one that concluded with the Tribe 1Â˝ games out of a playoff spot in the American League â€” the Indians drew an average of 13,518 fans. Two of the crowds in the nine-contest stretch were under 10,000, including a low of 9,962 on Tuesday, Sept. 2 against the postseason-contending Baltimore Orioles. The homestand might have marked the nadir of what has become a tired topic for the Indiansâ€™ brass â€” their struggle to get fans to buy in, or, as their ticket marketing slogan says, â€œbuy early and save.â€?
INDIANS ATTENDANCE: BY THE NUMBERS A look at the Cleveland Indiansâ€™ average attendance per game since 2003, along with how the Tribe ranked in that category among Major League Baseballâ€™s 30 teams: Season Attendance Rank 2013 19,435 28 2012
â€˜The fans have no faithâ€™
The Indiansâ€™ average attendance of 19,435, as of last Friday, Sept. 13, ranked 28th in Major League Baseball. That was one spot below the Houston Astros, who entered last weekend with 50 wins in 146 games. The reasons given for the poor showings are many, but there seems to be a common theme among the Tribeâ€™s followers â€” bitterness that goes back years. â€œThere are many layers to it,â€? said Tony Rizzo, a longtime Cleveland television sportscaster and current host of â€œThe Really Big Showâ€? on WKNR-AM, 850. â€œBut my answer is Tribe fans are holding a grudge. Quite frankly, I donâ€™t think itâ€™s fair.â€? Mr. Rizzo, who has bought Indians season tickets the last three years, finds the clubâ€™s failure to draw even decent crowds during a postseason race â€œbaffling.â€? He dedicated two hours of a recent morning show on WKNR â€” â€œWe couldâ€™ve done it for six,â€? Mr. Rizzo said â€” to the Tribeâ€™s attendance problem. The common complaints all were grudges from days gone by, including the trades in consecutive years of Cy Young Award winners CC Sabathia and Cliff Lee, the Dolan family that owns the team not spending money, the secondhalf collapses of the previous two seasons and the lack of a winning season since 2007. Adam â€œthe Bullâ€? Gerstenhaber, an afternoon drive host on WKRKFM, 92.3, concurs with his sports talk competitor. â€œWhen it comes to the Indians, the fans have no faith,â€? Mr. Gerstenhaber said. â€œThey traded two Cy Young winners, Cliff Lee and CC Sabathia. The fans havenâ€™t gotten over that. Both of those trades were disasters.â€?
â€˜Bucketâ€™ needs replenishing Indians president Mark Shapiro said he believes the attendance issue is a complicated one that isnâ€™t about grudges or trades of successful left-handed pitchers. Itâ€™s market dynamics. Cleveland is the 30th-largest metropolitan area in the United States, according to 2013 census figures. Of the 29 Major League Baseball teams in the United States, only the Kansas City Royals and Milwaukee Brewers play in areas with smaller populations. â€œI think the largest driver of our attendance numbers are tied to our market size,â€? Mr. Shapiro said. â€œThe
second factor is we need to get a greater number of season tickets or advanced purchases in a city where so few people live and work downtown. â€œWe need to have people committed to coming downtown,â€? Mr. Shapiro said. â€œIf theyâ€™re making the decision last-minute in a world where the home entertainment option is such a positive one and there is some barrier to driving downtown, then our attendance is going to suffer through that.â€? The Indiansâ€™ attendance also seems to have taken a slight hit from the first full season of the team using a dynamic pricing model, under which higher-demand games cost more than a weekday matchup against the Oakland Athletics in early May. The Indiansâ€™ 2013 norm of 19,435 fans is 362 fewer per game than their average from 2012, when they were 24-53 in the second half and had fewer than 20,000 fans show up for 18 of their last 19 home games. Even with that attendance â€œplateau,â€? as Mr. Shapiro calls it, the Indians â€” because of dynamic pricing, which is used by a vast majority of teams in professional sports â€” have seen â€œa noticeable bump in ticket revenue in 2013,â€? according to their president. â€œItâ€™s critical,â€? Mr. Shapiro said of ticket income for a team such as the Tribe. â€œItâ€™s one of the biggest buckets of revenue, if not the biggest, that weâ€™ve got. It directly ties to how we fund and afford the payroll of the team on the field.â€?
Season ticket slump The Indians, with dynamic pricing, believe they can create a value to their tickets that wasnâ€™t there before. Tickets that are purchased well in advance â€” especially season tickets â€” are significantly cheaper and, in the case of bleacher seats and other discounted tickets, more readily available. For the Tribe, season tickets and advanced sales also represent guaranteed revenue. The team craves that revenue desperately as it works to get its season-ticket base well above the current figure, which Mr. Shapiro said is in the â€œmid-7,000s.â€? â€œItâ€™s clearly an enthusiastic, excited, engaged core fan base,â€? Mr. Shapiro said, citing the Tribeâ€™s television ratings on SportsTime Ohio,
2013 ATTENDANCE TIDBITS â– The Indians have drawn an average of 16,597 for the 42 home games that have been played on Mondays, Tuesdays, Wednesdays and Thursdays. There have been 15,020 fans or fewer at 22 of the 42 MondayThursday games at Progressive Field. â– The average attendance for the Indiansâ€™ 12 Friday games is 26,066. The 12 Friday contests represent 21.7% of the Tribeâ€™s total attendance for the season. â– The Indians have drawn 20,000 or more fans in 33 of their 74 home dates. They have had 25,000 or more fans at 14 of the 74 games. â– The 12 largest non-home-opener crowds this season have been for Friday and Saturday games. â– SOURCE: ESPN; Crainâ€™s research which are up 36% this season from last season. A Fox Sports Ohio source says the Indians have been watched by an average of more than 81,000 homes in the Cleveland-designated market in 2013. â€œThe issue continues to get back to season tickets and plans,â€? Mr. Shapiro continued. â€œThe lift it takes to get from 7,000 or 7,500 (season tickets) to 20,000 (attendance), youâ€™ve got to sell 13,000 or 15,000 single-game tickets just to get there. Really, everything boils down to we need to get that (season-ticket) number up.â€? In 2007, when the Indians made their last postseason appearance and finished one win shy of a trip to the World Series, the Tribeâ€™s average attendance was 28,448. That year, Mr. Shapiro said, the club had about 13,000 season-ticket holders.
Outpaced by peers However, the difference in season-ticket bases between 2007 and 2013 isnâ€™t nearly as significant to the Indians as the chasm that exists when the Tribeâ€™s numbers are compared with other small-market teams. â€œWe meaningfully lag behind our peer group â€” Oakland, Tampa, Arizona, San Diego, Milwaukee, Kansas City â€” those types of marketsâ€? in season-ticket sales, Mr. Shapiro said. The Royals, for example, increased their season-ticket base, which had hovered around 8,000, â€œ20% to 25%,â€? the St. Louis PostDispatch reported in 2012. Kansas City has posted one winning season since 1994, but has outdrawn the Indians by almost 2,000 per game the last two seasons. The Indiansâ€™ poor attendance numbers have been magnified by a winning season that followed an offseason spending spree, but the problem existed well before the terrible second halves of 2011 and 2012. The Indians havenâ€™t ranked better than 21st in attendance since 2003, and theyâ€™ve been 24th or worse in Major League Baseball in nine of the last 11 years. â€œThere is a desire to simplify it and understand it,â€? Mr. Shapiro said. â€œI think that itâ€™s largely the byproduct of the size of the market and the fragmentation of the sports entertainment market.â€? â–
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NORTHEAST OHIO MEDICAL UNIVERSITY: Jeanine Carroll to director of continuing professional education; Abi Sriharan to director of faculty development. NOTRE DAME COLLEGE: Karl Rishe to dean of students.
FINANCE HUNTINGTON BANK: Anthony Piocquidio to senior vice president, commercial relationship manager. SUTTON BANK: Ty Barksdale to vice president, business banker.
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ERNST & YOUNG LLP: Doug Campbell, Aaron Swartz and Dan Tompkins to partners; Michael Dreis and Gary Hengelsberg to executive directors; Ed Kilbane and Colin McFarlane to directors.
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WESTERN RESERVE PARTNERS: Kevin M. Harper to analyst.
HEALTH CARE LAKE HEALTH: Michael R. Goler, M.D., to senior vice president, chief medical officer. METROHEALTH: William Lewis, M.D. to director, Division of Cardiology and the Heart and Vascular Center; John H. Wilber, M.D., to chairperson, Department of Orthopaedic Surgery. We know it’s all about location, location, location. And setting your sights Brian A. Hurtuk SIOR on the next move. At Colliers International in Cleveland, we have the real estate expertise and strength to lead you into new territory Managing Director | PrincipalCleveland locally, around Ohio or around firstname.lastname@example.org | + 1 216 239 5060 phone the world—taking you to new heights. www.colliers.com/ohio
HUGHIE’S EVENT PRODUCTION SERVICES: Julie Felder to director of marketing; Joan Tribout to accounts payable manager.
LEGAL CALFEE, HALTER & GRISWOLD LLP: Kevin R. Caudill to associate.
DWORKEN & BERNSTEIN CO. LPA: Kim Alabasi to of counsel.
KOHRMAN JACKSON & KRANTZ PLL: Jeanne V. Gordon to of counsel, Trusts & Estates.
CLEVELAND ORCHESTRA: Jennifer Barlament to general manager.
TAROLLI, SUNDHEIM, COVELL & TUMMINO LLP: Laura M. Ulatowski to associate.
VALLEY ART CENTER: Mary Ann Breisch to executive director.
MANUFACTURING FRONTLINE INTERNATIONAL: Max Palazzo to product design engineer. SWAGELOK CO.: Vincent W. Shemo to vice president, CFO.
REAL ESTATE NORTHSTAR TITLE SERVICES: Melissa Marie, Jacqueline Pettus and Shari Hewitt to escrow officers. POINTER APPRAISAL SERVICES: John Harris to chief estimator.
TIMKEN CO.: Marty A. Hallman to plant manager, New Philadelphia.
TRANSACTION REALTY: Althea D. Taylor to sales associate.
GALLO: Brendan Rose to chief financial officer.
AMBIANCE, THE STORE FOR LOVERS: Erica L. Sanicky to director of marketing.
WYSE ADVERTISING: Patricia Zivich to director of integrated production; Christian Turner to account supervisor; Laura Fejzoski, Sandi Hensel and Marie Guzowski to account executives.
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BOARDS AMERICAN ADVERTISING FEDERATION-CLEVELAND: Tony Weber (Glazen Creative Studios) to president. CLEVELAND CENTRAL CATHOLIC HIGH SCHOOL: John A. Peca (Climaco, Lefkowitz, Peca, Wilcos & Garofoli LPA) to chair; John Cvetic to vice chair; Patricia Eschbach-Hall to secretary.
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SEPTEMBER 16 - 22, 2013
CRAINâ€™S CLEVELAND BUSINESS
TAX LIENS The Internal Revenue Service filed tax liens against the following businesses in the Cuyahoga County Recorderâ€™s Office. The IRS files a tax lien to protect the interests of the federal government. The lien is a public notice to creditors that the government has a claim against a companyâ€™s property. Liens reported here are $5,000 and higher. Dates listed are the dates the documents were filed in the Recorderâ€™s Office.
LIENS FILED Warren Money Systems Inc. 7169 E. Pleasant Valley Road, Independence ID: 34-1608104 Date filed: Aug. 6, 2013 Type: Corporate income Amount: $372,393 Habs Enterprises Inc. Haberek Plumbing & Heating 5180 W. 164 St., Brook Park ID: 34-1509146 Date filed: Aug. 6, 2013 Type: Employerâ€™s withholding, corporate income Amount: $199,643 Diversified Digital LLC as Nominee, Transferee, Fraudulent Conveyee, Alter Ego and/or Successor-in-interest of Diversified Digital Group Inc. 6775 Industrial Parkway, North Olmsted ID: 34-6775 Industrial Parkway, North Olmsted Date filed: Aug. 19, 2013 Type: Employerâ€™s withholding, corporate income Amount: $186,661 AKA Construction Management Team Inc. 15508 Miles Ave., Cleveland ID: 37-1591120 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $157,569 Phillips Electric Co. 4126 Saint Clair Ave., Cleveland ID: 34-0688877 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding, unemployment Amount: $136,127 Imani Home Health Care LLC 464 Richmond Road, Suite 205, Richmond Heights ID: 20-5834957
Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding, unemployment Amount: $107,036
Type: Employerâ€™s withholding, unemployment Amount: $35,641
Surocshaker Inc. 2101 Richmond Road, Suite 817, Beachwood ID: 55-0881729 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $92,318
Diversity Employment Services Inc. P.O. Box 43307, Richmond Heights ID: 27-0141285 Date filed: Aug. 6, 2013 Type: Employerâ€™s withholding, unemployment, corporate income Amount: $35,044
Brystil Inc. Bass Lake Child Care 1970 S. Taylor Road, Cleveland Heights ID: 45-3362567 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $68,184
Northcoast Renovation Services LLC 4524 Alpha Ave., Newburgh Heights ID: 80-0343570 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $33,935
South Euclid Childcare and Enrichment Center 401 S. Green Road, South Euclid ID: 27-2802265 Date filed: Aug. 6, 2013 Type: Employerâ€™s withholding Amount: $66,035
Green Thumb Florists Garden Center and Landscapers Inc. 11515 Lorain Ave., Cleveland ID: 34-1824632 Date filed: Aug. 1, 2013 Type: Employerâ€™s withholding, unemployment Amount: $33,498
Dimpledough LLC 4807 Rockside Road, Suite 370, Cleveland ID: 20-4599233 Date filed: Aug. 1, 2013 Type: Employerâ€™s withholding Amount: $55,520 New Management Inc. 12800 Shaker Blvd., Cleveland ID: 20-3059036 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $51,779 Kars Inc. 13689 Havendale Drive, Brook Park ID: 83-0504637 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding, unemployment Amount: $51,677 New Hope Specialized Services LLC 13951 Progress Parkway, Suite A, North Royalton ID: 80-0690155 Date filed: Aug. 19, 2013 Type: Employerâ€™s withholding, unemployment Amount: $48,938 Habs Enterprises Inc. Haberek Plumbing & Heating 5180 W. 164 St., Brook Park ID: 34-1509146 Date filed: Aug. 27, 2013
C & D Truck & Equipment Service Inc. 4015 Jennings Road, Cleveland ID: 34-1187767 Date filed: Aug. 19, 2013 Type: Employerâ€™s withholding Amount: $29,582
Amroc Construction Inc. 1900 Grove Court, Apt. 120, Cleveland ID: 68-0650859 Date filed: Aug. 27, 2013 Type: Failure to file complete return Amount: $29,442 Yellow Frog Inc. 28601 Chagrin Blvd., Woodmere ID: 20-4959632 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding, unemployment Amount: $23,590 Wilhelm Dance Co. 19555 Center Ridge Road, Rocky River ID: 26-0569114 Date filed: Aug. 19, 2013 Type: Employerâ€™s withholding, corporate income Amount: $22,556 Ashraf International Inc. 1136 Rutherford Road, Cleveland Heights ID: 34-1602566 Date filed: Aug. 6, 2013 Type: Employerâ€™s withholding, unemployment Amount: $21,948 Emanuel Elueze MD Inc. 22087 Rye Road, Shaker Heights
ID: 34-4567343 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding Amount: $19,392 JRE Inc. 2723 Green Road, Shaker Heights ID: 34-1338905 Date filed: Aug. 27, 2013 Type: Civil penalty assessment Amount: $18,242 Guarantee Product Specialties Inc. 9401 Carr Ave., Cleveland ID: 45-0673710 Date filed: Aug. 19, 2013 Type: Employerâ€™s withholding Amount: $15,424 Daynas Homecare Co. 3100 E. 45 St., Cleveland ID: 26-1493159 Date filed: Aug. 19, 2013 Type: Unemployment, employerâ€™s annual federal tax return Amount: $15,085 Jatsek Construction Co. 3400 W. Sprague Road, Parma ID: 34-1972639 Date filed: Aug. 27, 2013 Type: Employerâ€™s withholding, unemployment Amount: $13,050
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ontrary to the current ad campaign of a giant telecommunications company, “more” isn’t always better. Gov. John Kasich, the General Assembly and the state’s casino and racino operators may find out as much as the competition intensifies for the dollars of Ohio’s gamblers. Ohio’s era of legalized gambling is in its infancy, so it is impossible to know how individual casinos and racinos will fare over the long haul. However, the early numbers from the Ohio Casino Control Commission are not of the knock-your-socks-off variety. Cleveland’s Horseshoe Casino and Toledo’s Hollywood Casino were the only gambling halls operating in Ohio when they opened in May 2012. They benefited from a rush of business as curiosity seekers and frequent players who had been going out of state to scratch their gambling itch checked out the new playgrounds. Consequently, a decrease in business this summer versus last summer at the Cleveland and Toledo casinos wouldn’t be unexpected, especially because casinos in Cincinnati and Columbus that opened since last fall likely pulled away some of the first casinos’ business. And that drop has happened. Figures from the state show adjusted gross revenue — the money received by casino operators less winnings paid to patrons — has slumped significantly at the Cleveland and Toledo casinos. Adjusted gross revenue at the Cleveland casino in June, July and August of this year was down 26%, 17% and 17%, respectively, from levels in their like months in 2012. At the Toledo casino, adjusted gross revenue in June, July and August 2013 was off 26%, 19% and 9%, respectively, compared to the like months last year. Those declines may reflect a settling of business levels with four full-service casinos now in operation statewide. However, if the year-old casinos are seeing double-digit percentage drops in business with the arrival of just two new competitors, how much more business might they lose once Ohio’s horse race tracks collectively add thousands of slots-like video lottery terminals, or VLTs, to their operations? In their quest for more state revenue without raising taxes, Gov. Kasich and the Legislature bypassed a public vote and expanded the games of the Ohio Lottery to include the VLTs, with the state and the track operators sharing the take. The arrangement means more money for the state, but further dilution of the gambling market. In Northeast Ohio, the joint venture of Caesars Entertaintment Corp. and Dan Gilbert’s Rock Gaming that owns Horseshoe Cleveland already is competing against itself with its ThistleDown Racino, which since last spring has operated more than 1,100 VLTs. By year-end, both will be vying for gamblers with Hard Rock Rocksino at Northfield Park, which plans to operate 2,300 of the slots-like machines. The big unknown is whether the governor and his colleagues have set up a situation where the pot of gambling dollars eventually is split among so many venues that business is marginal at best for one, if not more, of the operators. We’d suggest the trend of the data available so far isn’t encouraging.
FROM THE PUBLISHER
Hey, Illinois, forget term limits! The old saying goes that those who do uses the example of House GOP leader not learn from history’s mistakes are Tom Cross, a 20-year veteran of the Illidoomed to repeat them. Or nois House, being thrown out something to that effect. by his caucus and replaced with BRIAN Case in point: our Great TUCKER a 14-year lawmaker. Lakes neighbor of Illinois. Next up is the Illinois House Our sibling newspaper, speaker, Mike Madigan, who Crain’s Chicago Business, recentcould set a record next year for ly published an opinion piece serving the longest of any state written by Scott Reeder, a jourlegislative leader in America. nalist in residence at the Illinois “He’s been serving in the IlliPolicy Institute, arguing for term nois House longer,” Mr. Reeder limits for state lawmakers. writes, “than many of its memNow, Illinois has had more bers have been alive — 42 than its share of politicians-turned-conyears.” Another example is Senate Presvicts. There’s former Gov. Rod Blagojeident John Cullerton, a 34-year veteran vich, who has served about a year of his of the Illinois General Assembly. 14-year sentence for conspiring to “sell” Sound similar to the old days in Ohio? an appointment to Barack Obama’s vaMr. Reeder says he personally opcant U.S. Senate seat. Before him were posed term limits for years, “arguing that former governors George Ryan and voters have an opportunity to limit Daniel Walker and congressman Mel politicians’ terms by voting them out in Reynolds, among others. the next election.” And that is exactly So it’s easy to understand Mr. Reeder’s what we have been saying on this page concern. He sums up the populace’s for years, arguing for an end to Ohio’s frustration in his first sentence: “No matterm limits. ter how bad they are, lawmakers are hard In Ohio, term limits have not resulted to get rid of.” in overturning the lawmakers. It simply In arguing for term limits, Mr. Reeder has led to an elaborate dance between
chambers of the Legislature and statewide offices. Start the end of your term in the House and plan your race for the Senate, and vice versa. End your time in one statewide office and begin raising money for the next campaign for a different office. The musical chairs only have resulted in a lack of experience in leadership posts, with the only institutional memory and legislative experience residing in staff members and lobbyists. So my inkling is to shout from the rooftops to Mr. Reeder and the good people of Illinois who are considering term limits, “Don’t do it!” Then I read his other point, which is something we should be thinking about here. Redistricting by the party in power — in Ohio, the Republicans — has become so awful that, using Mr. Reeder’s words, “voters aren’t choosing their elected officials; elected officials are choosing their voters.” Ohio, if it’s to have sanity and parity in its legislative process, must improve redistricting. Otherwise, it will be left to the courts or a petition drive, and that hasn’t served our state well, either. ■
TALK ON THE WEB Re: Cleveland Clinic orthopedic alliance ■ This is a bold step and one that should be of great interest to employersponsored health plans. The data is clear — there is just too much unjustifiable cost variation for these procedures. Hopefully, the Cleveland Clinic’s PHO alliance will be able to deliver the services to the market at a more affordable and consistent level. In the spinal surgery area, there is too much inappropriate surgery and quality variation. The Clinic and its partners should be in a good position to address these issues similar to the way Walmart and EdisonHealth are doing in the areas of spine, heart, valve and transplant surgery. — Rick Chelko
Re: Alliance Startup Fund issues first loans ■ I keep seeing these business incubator-type entities in smaller communities and I think it’s awesome as long as they
Reader responses to stories and blogs that appeared on: www.crainscleveland.com
are actually providing seed capital rather than just hocking some cheap office space in a previously abandoned and cheaply refurbished building. Communities need to be wary of that trap that is unlikely to yield the results that they are looking for. — Joseph Marinucci
Re: No money for walking bridge ■ The city should seek to integrate a new Amtrak station and the Waterfront Line station into a new design that is more than a parking garage with a bridge on it. — Alvin Rieal ■ Here’s the city’s chance to improve that design. I’m thinking Phase I should be football field wide all the way over the tracks and Shoreway. That narrow, above-ground tunnel idea was a crime
magnet. — Robert Salmon
Re: Indians’ attendance problems ■ The Indians prices are too high. It costs way too much for a family of four to attend a game. Weeknight games in April, May and September compete with the fact that it is a school/work night for their fans. The Indians do not have a single player that you would pay to go see play. … They do not have any superstars because of their terrible draft record from about 2000-2009 and the Dolans’ refusal to spend money on free agents until this past off season. And attendance always lags a year behind for an improving team as it becomes a contender. The Dolans are good people, but I think they will always be under the cloud of fans’ disappointment. — Seth Hirschfeld Comments may be edited for length and clarity.
SEPTEMBER 16 - 22, 2013
CRAIN’S CLEVELAND BUSINESS
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Elliott Callahan says chocolate consumers are “developing a more sophisticated palate.”
Delicacy: Handmade confections are found in 30 company retail outlets continued from PAGE 3
chocolatier Norman Love. The artisan collection under Mr. Callahan’s stewardship aims to satisfy quality-conscious consumers’ increasing demand for small-batch, hand-crafted products. “This business is like the coffee, beer and cheese business,” Mr. Callahan says. “Consumers are developing a more sophisticated palate and are willing to spend money on quality, authentic products. Part of the product’s appeal is its integrity because it’s made with passion.” The handmade confections represent a slice of Fannie May’s overall chocolate business, Mr. Callahan says, dotting the shelves of about 30 out of 100 Fannie May retail outlets, including stores in Beachwood and Hudson in Ohio. But Mr. Callahan is playing a key role in helping the 93-year-old gourmet chocolate company — which doesn’t disclose annual sales — differentiate itself in the confections business. “We’re the only national brand that has an ultra-premium blend of artisan craft chocolates at this level,” says David Taiclet, president of gourmet foods group for 1-800Flowers.com, Fannie May’s parent company. “We knew Elliott would deliver that level of quality.” The eye candy hits you when you enter the Fannie May factory, where individual bars and boxes of every shape, color and size line store shelves. Delicious notes of peppermint and coconut greet the senses upon walking into the 200,000-square-foot plant’s production area, as chocolate-covered pretzels and other bite-size delights cruise the assembly line. Mr. Callahan’s lab is in a corner of the building, in a space about the size of a large restaurant kitchen. There, he and his staff of four fulltime employees create the premium line’s core collection of 12 flavors — such as vanilla cake, bourbon vanilla and double shot espresso — and at least another
dozen seasonal items. The chocolates are sold in 12- or 24-piece gift boxes. The artisan line also includes chocolate bars and four-piece petits gateaus, or “small cakes,” made of sponge cake and mousse in flavors such as coffee caramel, hazelnut, chocolate peanut butter and lemon strawberry.
Sweet beginnings The chocolate creation begins with airbrushing polycarbonate molds with tinted cocoa butter, then casting, or forming the chocolate shells within the molds. “For a long time, confectioners and chocolatiers only had dark brown, white and light brown, which produced a monochromatic visual effect,” the Shaker Heights resident says. “The colored cocoa butter provides a brilliant effect and a visual clue to the flavor, like red, for strawberry and raspberry.” Mr. Callahan then shuttles the trays over to a tempering unit, which helps the cocoa butter evenly solidify. “The tempered process produces the chocolate’s shine and a nice snap” from the mold, Mr. Callahan explains. The shells then set for at least 30 minutes in a 50-degree conditioning room before a depositing machine fills them with Mr. Callahan’s rich ganaches — composed of flavors such as vanilla or lemon. Not every ganache flavor is conducive to milk or dark chocolate, he says, noting that tart, acidic fruits such as grapefruit or passion fruit married with white chocolate are more pleasing to the palate. “It’s like taking a bite of chocolate and drinking some orange juice,” he says. “It clashes. But white chocolate and orange zest is a great flavor combination.” The exposed ganache sets within the shells before they are sealed with a thin layer of chocolate. “We can do this all in one day, but it’s pretty labor-intensive,” says
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Mr. Callahan, noting the kitchen produces about 100 pounds of finished product per day.
Tasty line of work Mr. Callahan, who has 17 years of pastry experience at his fingertips, also has served as pastry chef for The Ritz-Carlton in downtown Cleveland and Virginia, and was an instructor for the bakery and pastry program at Polaris Career Center in Middleburg Heights. He studied baking and pastry at Johnson & Wales University in Providence, R.I. This past summer, Mr. Callahan spent a week in Switzerland, training with 12 other U.S.-based pastry chefs and confectioners at Felchlin, a premier chocolate producer. Mr. Callahan devoured details of the chocolate-making process, including cocoa bean cultivation, bean fermentation and roasting. “We actually made a batch of chocolate from scratch and followed it through the whole process in the factory,” he recalls. “It was an amazing experience.” That knowledge will enhance his skills as Fannie Mae’s artisan line evolves. He and his staff are developing autumn, holiday and celebration collections, featuring items such as chocolate-covered gingerbread men, bark and nougat. Sugar plum, hot cocoa, pumpkin roll and candy cane are among holiday flavors that will reveal themselves in the chocolate gift boxes. “My two favorites are mistletoe and orange caramel,” Mr. Callahan says. “I love the combination of spice and chocolate and also of orange and chocolate.” The mistletoe comprises a dark chocolate with lemon, orange zest and a pinch of cinnamon, while the orange caramel features a filling handmade in an industrial-size copper kettle. “The collections have a little bit of everything: some dark, milk and white, some fruit, some nut, some serious and some fun,” Mr. Callahan says. ■
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CRAIN’S CLEVELAND BUSINESS
SEPTEMBER 16 - 22, 2013
Event to zero in on changes in health care Lt. Gov. Taylor and CWRU professor to give keynote talks
he nation’s health care sector is changing — and it’s changing fast. Crain’s Cleveland Business, with its upcoming event, “Health Care Summit: Reform in 2014 and Beyond,” will put those changes in perspective and offer up some best practices for facing the future. The Sept. 25 event will run from 7:30 a.m. to 3 p.m. at Executive Caterers at Landerhaven in Mayfield Heights. The summit is intended to cater to employers and health care companies, offering a blend of highly interactive conference sessions, face-to-face roundtable discussions with industry peers and extensive networking opportunities with potential customers. The event features three panel discussions and two keynote addresses: Ohio Lt. Gov. Mary Taylor will speak in the afternoon, and J.B. Silvers will address the group in the morning.
To purchase tickets or for more information, go to www.crainscleveland.com/hcsummit, or contact Denise Donaldson at 216-771-5159 or firstname.lastname@example.org. The deadline for purchasing tickets is 5 p.m. Friday, Sept. 20. ■ Dr. Silvers, a health care finance, epidemiology and biostatistics professor at Case Western Reserve University’s Weatherhead School of Management, will speak on “Transitioning from an industrial to a consumer model of health care.” The unemployed, retirees and spouses are leading the way to a new health care market, and in his morning keynote address, Dr. Silvers will examine the move to private exchanges. “The number of private exchanges starting this year is just
blossoming,” said Dr. Silvers, citing changes in the programs at IBM and UPS as recent examples. He will address the move from a world in which employers choose a package of benefits and negotiate a price, to one in which employees are given a subsidy and left to choose between options. “We’re making enrollees into shoppers,” he said. Dr. Silvers will examine benefits and flaws to the system, which he compared to the West Side Market, where many buyers and sellers encourage competition and keep prices low and profit margins reasonable. Dr. Silvers also sits on boards for The Joint Commission, SummaCare and MetroHealth. He spent three years as president and CEO of Cleveland health plan and
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insurance company QualChoice, and he served as a senior associate dean for CWRU’s Weatherhead School of Management. ■ The first panel, from 9 to 10:15 a.m., will focus on “Engagement strategies to combat uncertainty and encourage good health.” “It’s no secret that health care is high on the list of concerns of most employers,” said panelist Sandy Chochola, senior vice president for Aon Hewitt’s health and benefits consulting division. Ms. Chochola urges employers to engage their employees and help them make better decisions about health care. This can be done through new health care plan designs, implementation of direct initiatives with the provider community, wellness programming, and improved communication and tools. “How does an employer better manage their health care plans?” Ms. Chochola asks. “How does an employer better manage their population growth?” Her answer is simple: At the end of the day it comes down to the decisions made by employees. But if an employer understands health care changes, where it is going and why, it can better educate its employees. Ms. Chochola will be joined on the panel by Dr. Ronald Adams, regional chief of internal medicine, Kaiser Permanente of Ohio; John Jesser, vice president of provider engagement strategy, Anthem Blue Cross and Blue Shield; and Mike Mitchell, vice president of business development, Bravo Wellness . ■ The second panel, from 10:15 to 11:30 a.m., will focus on “Reform 101: Changes your
businesses must make now before the next wave hits.” “The cost of noncompliance can be pretty severe,” said panelist Paul Nachtwey, vice president of Todd Associates, an insurance brokerage in Beachwood. This panel will explore Affordable Care Act provisions with which businesses must be compliant. Mr. Nachtwey said business owners need to be asking a slew of questions: What do I need to do to comply? What kind of benefit plan do I have to offer? What kind of notices do I have to send out, and to whom? More importantly, Mr. Nachtwey said, the key issue is: What are my risks, and how do I minimize negative financial impacts? “The entire legislation is very confusing and affects different employers in different ways,” he said. Gray areas, such as part-time workers and employee counts, are making the situation stickier than ever. “Believe it or not, it’s not as straightforward as you would imagine,” said Mr. Nachtwey, who has more than 25 years of experience in the financial services industry. He will be joined on the panel by Stephen P. Bond, partner, Brouse McDowell; Nancy Paton, chief public affairs officer, Kaiser Permanente of Ohio; Jeffrey D. Smith, partner, Fisher & Phillips; John Teeter, managing director, KPMG, and former acting chief information officer for the U.S. Department of Health and Human Services. See EVENT Page 14
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CRAIN’S CLEVELAND BUSINESS
SEPTEMBER 16 - 22, 2013
Grocers: Lack of population growth intensifies battle continued from PAGE 1
Fighting over the pie
Regional supermarkets still dominate the highly competitive, lowmargin grocery business. And price and closeness to home still determine where consumers do most of their grocery shopping. Although up-to-date data on sales and market shares of supermarkets are held close to the vest and rarely shared publicly, Giant Eagle clearly is the market leader with roughly one-third of the region’s supermarket sales, which likely top $7 billion. A 2009 market analysis published by Progressive Grocer gave Giant Eagle a 35.8% market share, followed by Walmart with 19.4%, Acme with 4.9% Buehler’s with 3.8% and Heinen’s with 3.5%. All the competition benefits consumers, said John Zagara, a third-generation grocer who operates a single store on Lee Road in Cleveland Heights. But it’s brutal on a traditional supermarket like his. “The market landscape has changed dramatically in the last five to seven years,” Mr. Zagara said. “It’s a hypercompetitive market now. Before it was still competitive, but there weren’t the national retailers here, the Targets, the Whole Foods, the Trader Joes and the Dollar Generals.” Mr. Zagara’s approach, which is typical of neighborhood supermarkets, is to focus on his core customers. He said 85% of his customers are within 2.5 miles of his store. He recently has added a bulk foods section and expanded his frozen food offerings. He’s even begun to use more attractive and energy-efficient LED lighting.
The battle that’s happening in Cleveland mirrors what’s happening in the rest of the country, said Meg Major, chief content editor of Progressive Grocer, a leading industry trade publication. “Places to buy food vary greatly today,” Ms. Major said. “The expectations of shoppers in all demographics are more discriminating because there are very few customers who are going to shop on price and location alone.” The factor that makes the battle more intense in Northeast Ohio than the nation as a whole is the region’s lack of population growth. So, instead of fighting over a growing pot of food dollars, the traditional supermarkets are in danger of losing money and market share to an array of competitors that target different demographic slices of a multibillion-dollar food market in Northeast Ohio. The competitors to old-line grocers range from Target and Whole Foods Market to Costco, Marc’s discount stores, Aldi’s and the newly proliferating farmers’ markets. However, the big gun is Walmart, which over the last five years has been replacing existing stores in Northeast Ohio with double-size superstores that graft a full-size supermarket onto a traditional discount store. A Walmart supercenter soon will open in South Euclid, not far from Zagara’s. Ms. Major of Progressive Grocer said 52% of Walmart sales come from the food aisles. Most recently, Target has been flooding mailboxes with flyers with food coupons and discounts as it urges shoppers to visit expanded and remodeled stores that now in-
clude frozen and refrigerated food cases and more shelves of canned and packaged goods. From another direction, chains such as Whole Foods and Earth Fare are skimming off the cream — the high-end shopper who is willing to spend a little more for organic products, locally grown produce and a wider variety of prepared foods. Whole Foods, which emphasizes quality perishables and natural and organic foods as it targets top-end, gourmet shoppers, opened a store in University Heights in 2007, added a store in Woodmere a few years later and is scheduled to open a third area store, in Rocky River, in 2014.
High-end, low-end strategy The Market District concept of Giant Eagle is designed to retain the high-end customer who might stray to Whole Foods. Construction will begin on a Market District store in Strongsville, and stores in the village of Green and Cuyahoga Falls are planned. A Giant Eagle spokesman said in an email that the company is “evaluating opportunities to further expand the concept throughout Northeast Ohio.” At the same time, Giant Eagle is protecting another flank by wooing the price-conscious shopper to its newly reformatted budget stores, which formerly operated as Valu King. Chuck Cerankosky, a retail analyst with Cleveland-based Northcoast Research Holdings LLC, said in the decades before the recession, consumers traded up in their grocery shopping, spending discretionary dollars on more expensive
meat and fish, even buying expensive wine at the supermarket. “But the recession curbed much of that spending, and they are still reluctant to trade back up in their food shopping,” Mr. Cerankosky said. “Those who are spending now spend it at upscale grocers like Whole Foods.” In the coming weeks, the Giant Eagle spokesman wrote, stores in Brooklyn and Ravenna will join an Eastlake store under the “Good Cents and More” banner. Those stores will compete with Aldi’s, Save a Lot and Marc’s, the deep discounter that used to be a drugstore, for thrifty shoppers who will accept limited inventories and/or a lack of brand names and who don’t want to leave their neighborhood to trek through a vast Walmart superstore. The other regionally based supermarket chains — Acme, Buehler’s, Dave’s and Heinen’s — are defending a geographic or demographic base. “Everyone but Giant Eagle has a niche — they are the ones most affected by the new competition,” said Dan Alaimo, a local freelance writer who has covered the industry for Supermarket News, a trade industry outlet. “Giant Eagle is positioning themselves with the new high-end format, the new low-end format and every so often trumpets price cuts,” he said. “They are a very, very smart, traditional grocery operator and they’ve done just about everything right that can be done in this environment,” Mr. Alaimo added. ■
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Blue Technologies makes acquisition Blue Technologies Inc., a Cleveland-based office technology provider, has acquired information technology services provider Smart Solutions Inc. in Beachwood. The acquisition became effective Sept. 1. Smart Solutions has been renamed Blue Technologies Smart Solutions and will be a subsidiary of Blue Technologies. The terms of the acquisition were not disclosed. All employees will be kept in the acquisition, including Smart Solutions’ current president, Bill Julka. He will take the title of vice president at Blue Technologies Smart Solutions and manage the company's day-to-day operations. Beth Palamara, director of communications, said there are 201 employees at the company, 44 of whom were from Smart Solutions. Blue Technologies Smart Solutions will remain in Beachwood for the time being, but the ultimate goal is to combine the companies under one roof, Ms. Palamara said. Together, the companies will have a combined annual revenue of more than $50 million. Ms. Palamara declined to break that figure down by company. — Rachel Abbey McCafferty
Event: Landerhaven will host summit on Sept. 25 continued from PAGE 12
ON THE WEB
■ The luncheon keynote address by Ohio Lt. Gov. Mary Taylor will center on the topic of “How the Affordable Care Act will impact Ohio businesses and consumers.” Health care options for Ohioans will be very different in 2014 than they are today, and Lt. Gov. Taylor will take some time to look at those differences in her keynote address. Ohio’s competitive insurance market will be affected by the changes and mandates included in the Affordable Care Act and premiums for small businesses are expected to increase 18% on average from 2013 to 2014. “With all the changes coming next year because of the federal health care law, employers face a number of tough choices in the coming month,” she said. The new federal exchange that will be operating in Ohio will pose new challenges to employers as well. “Even with the delay of the employer mandate, job creators face added paperwork, new reporting requirements for their employees and potential significant increases in their insurance premiums,” said Lt. Gov. Taylor. “These challenges coupled with a lack of clarity around the federal exchange and whether or not it will actually work when rolled out, make the next several months a critical time for Ohio’s businesses,” she said.
■ The third panel, from 1:30 to 2:45 p.m., will focus on “Mission impossible? Retain talent and contain health care costs.” Paul Catania, senior vice president and branch manager, Oswald Cos., will help in delving into what businesses must consider with the changes resulting from the Affordable Care Act. Hospitals, providers and insurance companies all will be affected by the Affordable Care Act, he said. However, the demographic that is expected to experience the most change will be those younger than 65. Mr. Catania estimates that about 80% of that group is covered by an employer-sponsored health plan. “It’s an opportunity to really redefine what employee benefits mean to their companies,” Mr. Catania said. At this pivotal point, he said companies can put value on employee benefits, or suffer from increasing expenses to their detriment. “It makes employers look in the mirror and ask, ‘Why am I offering health care to begin with?’” said Mr. Catania, who has 25 years of experience in the group benefits arena. He will be joined on the panel by Bob Chess, chief human resources officer, ACRT; Jim Dustin, president, Employee Benefits International Inc.; and Janet Kendall White, founder and president of Berkshire Group Inc. ■
CRAIN’S 2013 HEALTH CARE DIRECTORY ADDICTION SERVICES Glenbeigh and Glenbeigh Outpatient Centers 2863 State Route 45, P.O. Box 298 Rock Creek 44084 (800) 234-1001 www.glenbeigh.com Top executive: Pat Weston-Hall
Hitchcock Center for Women 1227 Ansel Road Cleveland 44108 (216) 421-0662 www.hcfw.org Top executive: Mary I. Bazie
The Hull Institute LLC 23215 Commerce Park, Suite 205B Beachwood 44122 (216) 407-6278 www.hullinstitute.com Top executive: Ann F. Hull
Lake-Geauga Recovery Centers Inc. 9083 Mentor Ave. Mentor 44060 (440) 255-0678 www.lgrc.us Top executive: Melanie J. Blasko
Lorain County Alcohol & Drug Abuse Services Inc. 2115 W. Park Drive Lorain 44053 (440) 989-4900 www.lcada.com Top executive: Thomas D. Stuber
Moore Counseling & Mediation Services Inc. 22639 Euclid Ave. Euclid 44117 (216) 404-1900 www.moorecounseling.com Top executive: Martina S. Moore
A comprehensive guide to Northeast Ohio’s health care providers. For more detailed listings, including a database searchable by company name or type of company, visit: CrainsCleveland.com/section/HCD Akron Regional Hospital Association
23215 Commerce Park Drive, Suite 300 Beachwood 44122 (216) 342-5556 www.alz.org/cleveland Top executive: Nancy B. Udelson
3601 S. Green Road, Suite 100 Cleveland 44122 (216) 591-0800 www.diabetespartnership.org Top executive: Tina Milano
11000 Cedar Ave., Suite 100 Cleveland 44106 (216) 658-3999 www.bioenterprise.com Top executive: Aram Nerpouni
Doula Network of Northeast Ohio
Cellular Technology Ltd.
American Diabetes Association 4500 Rockside Road, Suite 440 Independence 44131 (216) 328-9989 www.diabetes.org Top executive: Jill Pupa
American Heart Association, Cleveland Metro 1689 E. 115th St. Cleveland 44106 (216) 791-7500 www.heart.org Top executive: Lindsay Silverstein
New Directions Inc.
American Red Cross Northern Ohio Blood Services Region
3950 Chester Ave. Cleveland 44114-4625 (216) 431-4131 www.recres.org Top executive: Debora A. Rodriguez
Rosary Hall at St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 363-2580 www.stvincentcharity.com Top executive: David F. Perse, M.D.
Women’s Recovery Center 6209 Storer Ave. Cleveland 44102 (216) 651-1450 www.womensrecoveryctr.org Top executive: Mary Jane Chichester
Austen BioInnovation Institute in Akron
Diabetes Partnership of Cleveland
27629 Chagrin Blvd., Suite 206 Woodmere 44122 (216) 292-6644 www.holisticmedicine.org Top executive: Steve L. Cadwell
Alzheimer’s Association Cleveland Area Chapter
6694 Taylor Road Clinton 44216 (330) 825-5202 www.newdestinytc.org Top executive: Dr. Robert W. Bolois
18697 Bagley Road Middleburg Heights 44130 (440) 816-8200 www.swgeneral.com Top executive: Thomas A. Selden
526 Superior Ave. East, Suite 540 Cleveland 44114 (216) 579-9300 www.sidnet.org Top executive: Rebecca Minnillo, M.D.; Jim Rumsey
6700 Euclid Ave., Suite 101 Cleveland 44103 (216) 706-4220 www.clevelandeyebank.org Top executive: Debbie J. May-Johnson
New Destiny Treatment Center
Oakview Behavioral Health Center
Society for Investigative Dermatology
3200 W. Market St., Suite 200 Akron 44333 (330) 873-1500 www.arha.org Top executive: Sarah M. Metzger
American Holistic Medical Association
30800 Chagrin Blvd. Cleveland 44124 (216) 591-0324 www.newdirect.org Top executive: Mike Matoney
Cleveland Eye Bank
www.ohioleaguefornursing.org Top executive: Jane F. Mahowald
3747 Euclid Ave. Cleveland 44115 (216) 431-3010 www.redcrossblood.org Top executive: David H. Plate
Arthritis Foundation, Great Lakes Region, Northeastern Ohio 4630 Richmond Road, Suite 240 Cleveland 44128 (216) 285-2836 www.arthritis.org/ohio/neo.php Top executive: Darby Bentoff Schwartz
Association of Nurses in AIDS Care 3538 Ridgewood Road Akron 44333 (330) 670-0101 www.nursesinaidscare.org Top executive: Kimberly Carbaugh
Center for Health Affairs 1226 Huron Road East Cleveland 44115 (216) 696-6900 www.chanet.org Top executive: Bill Ryan
CHAP — Cuyahoga Health Access Partnership
ASSOCIATIONS AND PROFESSIONAL GROUPS
75 Erieview Plaza, 2nd floor Cleveland 44114 (888) 929-2427 www.cuyahogahealthaccess.org Top executive: Sarah Hackenbracht
Academy of Medicine of Cleveland & Northern Ohio
Christian Healthcare Ministries Inc.
6100 Oak Tree Blvd., Suite 440 Cleveland 44131 (216) 520-1000 www.amcno.org Top executive: Elayne R. Biddlestone
127 Hazelwood Ave. Barberton 44203 (800) 791-6225 www.christianhealthcareministries.org Top executive: Rev. Howard S. Russell
19006 Stony Point Drive Strongsville 44136 (440) 572-2574 www.doulaneo.com Top executive: Sunday Tortelli
Epilepsy Association 2831 Prospect Ave. Cleveland 44115 (216) 579-1330 www.epilepsyinfo.org Top executive: Kelley S. Needham
Fibromuscular Dysplasia Society of America 20325 Center Ridge Road, Suite 620 Rocky River 44116 (216) 834-2410 www.fmdsa.org Top executive: Pamela Mace
Health Action Council Ohio 6133 Rockside Road Independence 44131 (216) 328-2200 www.healthactioncouncil.org Top executive: Patty Starr
International Language Bank Box 145 Cleveland 44030 (440) 599-9999 www.internationallanguagebank.com Top executive: Michelle Eski
The Leukemia & Lymphoma Society, Northern Ohio Chapter 5700 Brecksville Road, 3rd floor Independence 44131 (216) 264-5680 www.lls.org/noh Top executive: Amy Pausche
The Littlest Heroes P.O. Box 1406 Solon 44139 (440) 498-9200 www.thelittlestheroes.org Top executive: Joanne Mac Dougall
The North American Menopause Society 5900 Landerbrook Drive, Suite 390 Mayfield Heights 44124 (440) 442-7550 www.menopause.org Top executive: Margery L.S. Gass, M.D.
North East Ohio Health Underwriters Association 28022 Osborn Road Bay Village 44140 (440) 899-8089 www.neohua.com Top executive: Joe Blasko Jr.
Ohio League for Nursing 20545 Center Ridge Road, Suite 205 Rocky River 44116 (440) 331-2721
47 N. Main St. Akron 44308 (330) 572-7544 www.abiakron.org Top executive: Frank L. Douglas, M.D.
20521 Chagrin Boulevard Shaker Heights 44122 (216) 791-5084 www.immunospot.com Top executive: Paul V. Lehmann
Neuros Medical Inc. 4230 state Route 306, Suite 105 Willoughby 44094 (440) 951-2565 www.neurosmedical.com Top executive: Jon Snyder
SironRX Therapeutics Inc. 10000 Cedar Ave. Cleveland 44106 (216) 445-0830 www.sironrx.com Top executive: Evan Facher, M.D.
Teraphysics Corp. 110 Alpha Park Cleveland 44143-2215 (440) 573-0008 www.teraphysics.com Top executive: Louis S Fisi
DENTISTS AND DENTAL GROUPS Akron Dental Concepts 1000 S. Cleveland-Massillon Road, Suite 13 Fairlawn 44333 (330) 666-7440 www.akrondentalconcepts.com Top executive: Stephanie Aldrich
The Center for Advanced Dentistry 3690 Orange Place, Suite 180 Beachwood 44122 (216) 595-1710 www.cfad.net Top executive: Benjamin P. Hornstein
Clear Choice Dental Implant Center 31099 Chagrin Blvd., Suite 100 Pepper Pike 44124 (216) 450-5888 www.clearchoice.com Top executives: Dr. Charles A. Babbush; Dr. Ali Kanawati; Dr. Jill Weber
Cynthia J. Petroff, D.D.S., Inc. 3725 S. Cleveland Massillon Road Norton 44203 (330) 825-0818 drcynthiapetroff.com Top executive: Dr. Cynthia Jean Marshall-Petroff
Dr. Wendy A. Synenberg & the Award Winning Smile Squad 8224 Mentor Ave., Suite 142 Mentor 44060 (440) 974-4449 www.drwendy.com Top executive: Dr. Wendy Synenberg
Jennifer G. Robb, D.M.D. 1612 Cooper Foster Park Road Lorain 44053 (440) 960-1940 www.drjrobb.com Top executive: Dr. Jennifer G. Robb
Joel M. Salon, D.D.S., M.D. 34501 Aurora Road, Suite 301 Solon 44139 (440) 248-9097 Top executive: Dr. Joel M. Salon
Laura Adelman DMD and Associates Inc. 9964 Vail Drive Twinsburg 44087 (330) 425-1885 www.drlaurasmiles.com Top executive: Dr. Laura Adelman
Saint Luke’s Dental Associates 11201 Shaker Blvd., Suite 136 Cleveland 44104 (216) 368-7238 www.stvincentcharity.com Top executive: David F. Perse, M.D.
Strongsville Center for Cosmetic and Implant Dentistry 11925 Pearl Road, Suite 206 Strongsville 44136 (440) 238-1555 www.drweiser.com Top executive: Richard S. Weiser
FITNESS AND WELLNESS Akron General Health & Wellness Centers 4125 Medina Road Akron 44333 (330) 665-8005 www.akrongeneral.org Top executive: Doug Ribley
AOK! Fitness Ltd. 12381 Pearl Road Strongsville 44136 (440) 268-9210 www.aokfitness.com Top executives: Anne Dietrich, Kim Flaherty
Barre Cleveland Inc. 3737 Park East Drive, Suite 209 Beachwood 44122 (216) 342-4229 www.barrecleveland.com Top executive: Yanna Salwan
Body Sculpting by Exterior Designs Inc. P.O. Box 267 Chagrin Falls 44022 (440) 729-3463 www.flexcity.com Top executive: Deborah Montesanto
Body Technic Systems Inc. 33790 Bainbridge Road, Suite 205 Solon 44139 (440) 248-9255 www.bodytechnic.com Top executive: Sunday Homitz
Bravo Wellness LLC 20445 Emerald Parkway Drive SW, Suite 400 Cleveland 44135 (877) 662-7286 www.bravowell.com Top executive: Jim Pshock continued on PAGE H-2
CRAIN’S 2013 HEALTH CARE DIRECTORY
CRAIN’S CLEVELAND BUSINESS
Center of the Rose 2460 Fairmount Blvd., Suite 320 Cleveland Heights 44106 (440) 667-3229 www.centeroftherose.org Top executive: Donna M. Ferris
Chagrin Fitness 27629 Chagrin Blvd., suites 108, 109 Woodmere 44122 (216) 464-2350 www.chagrinfitness.com Top executive: John Palsa; Jeff Palsa
Cleveland Clinic Wellness Institute 1950 Richmond Road Lyndhurst 44124 (216) 444-2595 my.clevelandclinic.org/wellness/ default.aspx Top executive: Michael F. Roizen, M.D.
EMH Center for Health & Fitness
Hudson Center for Healing Touch
1997 Healthway Drive Avon 44011 (440) 988-6801 www.emhfitness.org Top executive: Brad Calabrese
No Diet Weight Solution
Top executive: Gloria B. Treister
118 Clairhaven Drive Hudson 44236 (330) 554-2466 www.healingtouchhudson.com Top executive: Nancy A. Strick
7 Saratoga Court Beachwood 44122 (216) 464-8778 www.nodietweightsolution.com Top executives: Dee Wolk, Diane Davie
Ergonomically Correct LLC
Life Line Screening
Pathways To Clarity LLC
P.O. Box 30089 Cleveland 44130 (216) 676-6884 www.ergocorrect.com Top executive: David C. Pfeil
6150 Oak Tree Blvd., Suite 200 Independence 44131 (800) 897-9177 www.lifelinescreening.com Top executive: Colin Scully
320 Kenmore Drive Bay Village 44140 (440) 292-7658 www.pathwaystoclarity.com Top executive: Susan Barack
Essential Elements, A Therapeutic Massage Studio
LifeWorks of Southwest General
The Silent Mind
4055 Engle Road, Suite 401 Middleburg Heights 44130 (440) 826-1100 www.essentialelementsmassage.com Top executive: Natalie Rumbaugh
Cleveland Department of Public Health
Fairview Hospital Wellness Center
75 Erieview Plaza Cleveland 44114 (216) 664-2324 www.clevelandhealth.org Top executive: Karen K. Butler
3035 Wooster Road Rocky River 44116 (440) 356-0670 www.fairviewhospital.org/ wellnesscenter Top executive: Anne Kuenzel
Conquest 3601 Green Road, Suite 210 Beachwood 44122 (216) 371-9301 www.donnanowak.com Top executive: Donna R. Nowak
Correct Breathing Concepts LLC 7097 Brightwood Drive Concord 44077 (440) 357-5834 www.correctbreathing.com Top executive: Carol Baglia
COSE 1240 Huron Road East, Suite 200 Cleveland 44115 (216) 592-2263 www.cose.org Top executive: Steve Millard
Crooked River T’ai Chi Ch’uan Center 5921 Broadview Road Parma 44134 (216) 410-7645 www.crookedrivertaichi.com Top executives: James M. Holz, Janet L. Venditti
SEPTEMBER 16 - 22, 2013
Ganeden Biotech 5800 Landerbrook Drive, Suite 300 Mayfield Heights 44124 (440) 229-5200 www.ganedenbiotech.com Top executive: Andrew Lefkowitz; Mike Bush
Gertrud Hensse, RN, CPHN, HTCP, CCAP
7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-4210 www.lifeworksfitness.net Top executive: Karen Raisch-Siegel
The Lu-Jean Feng Clinic 31200 Pinetree Road Pepper Pike 44124 (216) 831-7007 www.fengclinic.com Top executives: Lu-Jean Feng, M.D.; Linda L. Haas
Mandel Jewish Community Center of Cleveland 26001 S. Woodland Road Beachwood 44122 (216) 831-0700 www.mandeljcc.org Top executive: Michael G. Hyman
Meyer Distributing Co.
7003 Pearl Road, Suite 102 Middleburg Heights 44130 (440) 845-6314
6333 Hudson Crossing Pkwy. Hudson 44236 (800) 472-4221 www.meyerdist.com Top executive: Ron M. Harrington
Gilroy Therapy & Movement Studio
Michelle Star Yoga and Healing Arts LLC
27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top executive: Steven Raichilson
c/o Synergy, 625 W. Bagley Road,
Green Tara Yoga & Healing Arts
2450 Fairmount Blvd. Cleveland Heights 44106 (216) 382-0592 www.greentarayoga.com Top executive: Karen Allgire
2nd floor Berea 44017 (216) 789-3765 www.michellestaryoga.com 14423 Cedar Road South Euclid 44121 (216) 321-4247 michellestherapeutics.massageplanet.com Top executive: Michelle A. Liptak
9076 Church St. Twinsburg 44087 (330) 425-7204 www.thesilentmind.com Top executive: Timothy R. Loomis
SpiritHeal Institute for Intuition and Healing 9953 Woodruff Lane Newbury 44065 (440) 564-1190 www.spirithealonline.com Top executive: Sarah Weiss
The Studio Cleveland 1395 W. 10th St., Suite 120 Cleveland 44113 (216) 621-7085 www.thestudiocleveland.com Top executive: Sarah Cheiky
Summit Acupuncture 3237 State Road Cuyahoga Falls 44223 (330) 929-4334 www.summitacupuncture.com Top executive: Kirsten Van Nostran
Tai Chi Institute USA 8440 E. Washington St., Suite 106 Chagrin Falls 44023 (330) 564-7558 www.taichicleveland.com Top executive: Edward Niam
Time For Change River’s Edge, 3430 Rocky River Drive Cleveland 44111 (216) 210-5504 Top executive: Jerome E. Masek
Vedas 1360 E. Ninth St., Suite 640 Cleveland 44114 (216) 298-5115 www.vedasfitness.com Top executive: Tammy Polenz
Wellness Council of Northeast Ohio 433 S. State St. Painesville 44077 (440) 354-8057 www.healthyohio.org/ wellnesscouncil Top executive: Stephen A. Musgrave
Wellness Evolution 3791 Green Road Beachwood 44122 (440) 995-0303 www.wellnessevolution.com
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4700 Rockside Road, Summit One, Suite 530 Independence 44131 (216) 264-2727 www.wellnessiq.net Top executive: Mary Bencze
HOME HEALTH CARE ABC/Always Best Care of Greater Cleveland Inc. 951 Main St. Grafton 44044 (440) 791-7177 www.alwaysbestcaregreatercleveland.com Top executive: Jim Bechtold
Amedisys Home Health Care 5830A Heisley Road Mentor 44060 (440) 358-9200 www.amedisys.com Top executive: Joanne Perko
Benjamin Rose Home Care 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie
CaringTree Senior Care 1440 Rockside Road, Suite 106 Cleveland 44134 (440) 386-4660 www.caringtreeinc.com Top executive: Joe Orlando
Children’s Home Care Group One Perkins Square Akron 44308 (330) 543-5000 www.akronchildrens.org Top executive: Lisa Aurilio
Clinical Specialties 6955 Treeline Drive Brecksville 44141 (888) 873-8999 www.clinicalspecialties.com Top executive: Edward J. Rivalsky
ComForcare Home Care 8536 Crow Drive, Suite 225 Macedonia 44056 (440) 914-0334 www.neohio.comforcare.com Top executive: Maria Dubnicka
Diabetic Care Services & Pharmacy 34099 Melinz Parkway, Unit F1 Eastlake 44095 (440) 954-7709 www.diabeticcareservices.com Top executive: Marc D. Wolf
Diabetic Express 34099 Melinz Parkway, Unit F Eastlake 44095 (440) 954-7722 www.diabeticexpress.com Top executive: Marc D. Wolf continued on PAGE H-3
CRAIN’S 2013 HEALTH CARE DIRECTORY
SEPTEMBER 16 - 22, 2013
Discount Drug Mart Inc. 211 Commerce Drive Medina 44256 (330) 725-2340 www.discount-drugmart.com Top executives: Don Boodjeh, Parviz Boodjeh
Easter Seals Northern Ohio 41641 North Ridge Road, Suite D Elyria 44035 (440) 324-6600 http://noh.easterseals.com Top executive: Sheila Dunn
EMH Home Care Agency 90 E. Broad St. Elyria 44035 (440) 329-7519 www.emh-healthcare.org Top executive: Mary Jo Dziak
FirstChoice Home Health Care 1457 W. 117th St. Cleveland 44107 (216) 521-2222 www.rxprn.com Top executive: Charles Slone
FirstChoice Medical Staffing 1457 W. 117th St. Cleveland 44107 (216) 521-2222 www.firstchoiceohio.com Top executive: Charles Slone
Hanson Services In-Home Assisted Living Providers 17017 Madison Ave. Lakewood 44107 (216) 226-5425 www.hansonservices.com Top executive: Mary Ann Hanson
Heart Home Care LLC 26250 Euclid Ave., Suite 521 Euclid 44132 (216) 797-1218 www.hearthomecare.org Top executive: DeAnna Willett
Home Health Services of Southwest General 17951 Jefferson Park Road Middleburg Heights 44130 (440) 816-6850 www.swgeneral.com Top executive: Thomas A. Selden
Home Instead Senior Care 26777 Lorain Road, Suite 303 North Olmsted 44070 (440) 734-7441 www.homeinstead.com/257 Top executive: Geoffrey Moore
Home Instead Senior Care 7650 First Place, Building B, Suite H Oakwood Village 44146 (440) 914-1400 www.homeinstead.com Top executives: Scott D. Radcliff, Jeannie Radcliff
Homewatch CareGivers 150 Springside Drive Akron 44333 (330) 668-1500 www.homewatchcaregivers.com/ cleveland-akron Top executive: Paul Bonacuse
Jewish Family Service Association of Cleveland 3659 S. Green Road, Suite 322 Beachwood 44122 (216) 292-3999 www.jfsa-cleveland.org Top executive: Susan Bichsel
JFSA Care at Home 3659 S. Green Road, Suite 316 Beachwood 44122 (216) 378-8660 www.jfsacareathome.org Top executive: Lisa Goodlow
Judson Home Care 2181 Ambleside Drive Cleveland 44106 (216) 791-7057 www.judsonsmartliving.org Top executive: Cynthia H. Dunn
Kendal Northern Ohio dba Senior Independence 200 Asbury Lane Elyria 44035 (440) 731-8801 www.kendalnorthernohio.org Top executive: Barbara W. Thomas
Lake Health Home Care Services 7590 Auburn Road
Concord 44077 (440) 639-0900 www.lakehealth.org Top executive: Janie Racer
Beachwood 44122 (216) 910-2471 www.montefiorecare.org Top executive: Lauren B. Rock
Menorah Park Home Health Services
Personal Touch Home Care of Ohio Inc.
27100 Cedar Road Beachwood 44122 (216) 595-7333 www.menorahpark.org Top executive: Steven Raichilson
4500 Rockside Road, Suite 460 Independence 44131 (216) 986-0885 www.pthomecare.com Top executive: Charlene L. Szunyog
Mercy Home Health Services
Platinum Home Health Services
3700 Kolbe Road Lorain 44053 (440) 960-4000 www.mercyonline.org Top executive: Edwin M. Oley
Mobile Meals Inc. 1063 S. Broadway St. Akron 44311 (800) 852-6325 www.mobilemealsinc.org Top executive: Lorie M. Travaglino
Montefiore Homecare One David Myers Parkway
5813 Mayfield Road, 2nd floor Mayfield Heights 44124 (440) 995-0202 www.homehealthohio.org Top executive: Marc A. Vasil
Platinum Home Helper Services 5813 Mayfield Road, 2nd floor Mayfield Heights 44124 (440) 995-0202 www.homehealthohio.org Top executive: Marc A. Vasil
CRAIN’S CLEVELAND BUSINESS
Priority Home Health Care Inc. 14119 Lorain Ave. Cleveland 44111 (216) 251-4300 www.priorityhomehealthcare.com Top executive: Gary L. Burgund
Seasons of Care 16500 Sprague Road, Suite C Middleburg Heights 44130 (440) 274-4000 www.seasonsofcare.com Top executive: Tricia Schaum
Senior Independence 1815 W. Market St., Suite 303 Akron 44313 (330) 873-3468 www.seniorindependence.org Top executive: Sheila Flannery
Shepherd of the Valley — At Home With Shepherd Home Health Care 5525 Silica Road Austintown 44515
(330) 530-4041 www.shepherdofthevalley.com Top executive: Kristine Siciliano
St. Augustine Home Health Care 7801 Detroit Ave. Cleveland 44102 (216) 939-7628 www.staugministries.org Top executive: James J. Taylor
University Hospitals Home Care Services 4510 Richmond Road Warrensville Heights 44128 (216) 844-4663 www.uhhomecare.com Top executive: Keith Maitland
Visiting Angels 7139 Hopkins Road, Suite 3 Mentor 44060 (440) 974-0869 www.visitingangels.com/neohio Top executive: Wayne M. Brodnan continued on PAGE H-4
CRAIN’S CLEVELAND BUSINESS
Visiting Angels Senior Homecare 12200 Fairhill Road, 2nd floor, B-wing Cleveland 44120 (216) 231-6400 www.visitingangels.com/cleveland Top executive: Constance Hill-Johnson
Visiting Nurse Association of Ohio 2500 E. 22nd St. Cleveland 44115 (216) 931-1400 www.vnaohio.org Top executive: Claire M. Zangerle
Visiting Nurse Service and Affiliates 1 Home Care Place Akron 44320 (800) 362-0031 www.vnsa.com Top executive: Karen L. Mullen
WillCare 26250 Euclid Ave., Suite 901 Euclid 44132 (216) 289-5300 www.willcare.com Top executive: Lolita Marshall
HOSPICE Crossroads Hospice 9775 Rockside Road, Suite 270 Valley View 44125 (216) 654-9300 www.crossroadshospice.com Top executive: Stacie Beck
HMC Hospice of Medina County 5075 Windfall Road Medina 44256 (330) 722-4771 www.hospiceofmedina.org Top executive: Pat Stropko-O’Leary
Holy Family Hospice 6707 State Road Parma 44134 (440) 888-7722 www.holyfamilyhome.com Top executive: Kristin Graham
Hospice of the Western Reserve 17876 St. Clair Ave.
Cleveland 44110 (800) 707-8922 www.hospicewr.org Top executive: William E. Finn
Hospice of Visiting Nurse Service 3358 Ridgewood Road Akron 44333 (800) 335-1455 www.vnsa.com Top executive: Karen L. Mullen
Hospice Services of Southwest General 18659 Drake Road Strongsville 44136 (440) 816-5000 www.swgeneral.com Top executive: Thomas A. Selden
Mercy New Life Hospice 3500 Kolbe Road Lorain 44053 (440) 934-1458 www.mercyonline.org Top executive: Edwin M. Oley
Vinney Hospice and Palliative Care of Montefiore One David Myers Parkway Beachwood 44122 (216) 910-2650 www.montefiorecare.org Top executive: Lauren B. Rock
Visiting Nurse Association of Ohio 2500 E. 22nd St. Cleveland 44115 (216) 931-1300 www.vnaohio.org Top executive: Claire M. Zangerle
VITAS Innovative Hospice Care of Cleveland 600 E. Granger Road, Suite 100 Cleveland 44131 (888) 854-8482 www.vitas.com Top executive: Joe Popely
HOSPITALS AND HEALTH SYSTEMS Affinity Medical Center 875 Eighth St. N.E. Massillon 44646 (330) 832-8761 www.affinitymedicalcenter.com
CRAIN’S 2013 HEALTH CARE DIRECTORY Akron Children’s Hospital
Behavioral Health at St. Vincent Charity Medical Center
One Perkins Square Akron 44308 (330) 543-1000 www.akronchildrens.org Top executive: William H. Considine
2351 E. 22nd St. Cleveland 44115 (216) 861-6200 www.st.vincentcharity.com Top executive: David F. Perse, M.D.
Akron General Edwin Shaw Rehabilitation Institute
Top executive: Ron Bierman
330 Broadway St. East Cuyahoga Falls 44221 (330) 436-0910 www.edwinshaw.org Top executive: Thomas Whelan
Akron General Health System 400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Thomas (Tim) L. Stover, M.D.
Akron General Medical Center 400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Alan J. Papa
Alliance Community Hospital 200 E. State St. Alliance 44601 (330) 596-6000 www.achosp.org Top executive: Stan W. Jonas
Ashtabula County Medical Center 2420 Lake Ave. Ashtabula 44004 (440) 997-2262 www.acmchealth.org Top executive: Michael J. Habowski
Aultman Health Foundation 2600 Sixth St. S.W. Canton 44710 (330) 452-9911 www.aultman.org Top executive: Edward J. Roth III
Aultman Hospital 2600 Sixth St. S.W. Canton 44710 (330) 452-9911 www.aultman.org Top executive: Christopher E. Remark
9500 Euclid Ave. Cleveland 44195 (216) 444-2200 www.clevelandclinic.org Top executive: Delos M. “Toby” Cosgrove, M.D.
Cleveland Clinic Children’s Hospital 9500 Euclid Ave. Cleveland 44195 (216) 444-5437 www.clevelandclinicchildrens.org Top executive: Giovanni Piedimonte, M.D.
Cleveland Clinic Children’s Hospital for Rehabilitation, Shaker Campus 2801 Martin Luther King Jr. Drive Cleveland 44104 (216) 448-6400 www.clevelandclinicchildrens.org Top executive: Michael J. McHugh, M.D.
Cleveland Clinic Regional Hospitals 25875 Science Park Drive Beachwood 44122 (216) 445-2740 www.clevelandclinic.org Top executive: David Bronson, M.D.
EMH Elyria Medical Center 630 E. River St. Elyria 44035 (440) 329-7500 www.emh-healthcare.org Top executive: Donald S. Sheldon, M.D.
EMH Healthcare 630 E. River St. Elyria 44035 (440) 329-7500 www.emh-healthcare.org Top executive: Donald Sheldon, M.D.
Euclid Hospital 18901 Lake Shore Blvd. Euclid 44119 (216) 531-9000 www.euclidhospital.org Top executive: Mark Froimson, M.D.
Fairview Hospital 18101 Lorain Ave. Cleveland 44111 (216) 476-7000 www.fairviewhospital.org Top executive: Neil P. Smith, D.O.
Firelands Regional Medical Center 1111 Hayes Ave. Sandusky 44870 (419) 557-7400 www.firelands.com Top executive: Martin E. Tursky
6780 Mayfield Road Mayfield Heights 44124 (440) 312-4500 www.hillcresthospital.org Top executive: Brian Harte, M.D.
Lake Health 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Cynthia Moore-Hardy
Defining Cleveland’s skyline Thank you, Brandmuscle, for your commitment to the city of Cleveland and your ongoing confidence in Jones Lang LaSalle.
Lakewood Hospital 14519 Detroit Ave. Lakewood 44107 (216) 521-4200 www.lakewoodhospital.org Top executive: Robert Weil, M.D.
LifeShare Community Blood Services jll.com/cleveland For a copy of our Cleveland Skyline Review, email firstname.lastname@example.org. Leasing – Sales – Management – Office – Industrial
105 Cleveland St. Elyria 44035 (440) 322-5700 www.lifeshare.cc Top executive: Richard L. Cluck
Lodi Community Hospital 225 Elyria St. Lodi 44254
SEPTEMBER 16 - 22, 2013
(330) 948-1222 www.lodihospital.org Top executive: Thomas Whelan
Lutheran Hospital 1730 W. 25th St. Cleveland 44113 (216) 696-4300 www.lutheranhospital.org Top executive: Donald Malone, M.D.
Marymount Hospital 12300 McCracken Road Garfield Heights 44125 (216) 581-0500 www.marymount.org Top executive: Joanne Zeroske
Medina Hospital 1000 E. Washington St. Medina 44256 (330) 725-1000 www.medinahospital.org Top executive: Tom Tulisiak, M.D.
Mercy 3700 Kolbe Road Lorain 44053 (440) 960-4000 www.mercyonline.org Top executive: Edwin M. Oley
Mercy Allen Hospital 200 W. Lorain St. Oberlin 44070 (440) 775-1211 www.mercyonline.org Top executive: Susan Bowers
MetroHealth Medical Center 2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 www.metrohealth.org Top executive: Akram Boutros, M.D.
MetroHealth System 2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 www.metrohealth.org Top executive: Akram Boutros, M.D.
Northside Medical Center 500 Gypsy Lane Youngstown 44501 (330) 884-1000 www.northsidemedicalcenter.net Top executive: Kirk Ray
Parma Community General Hospital 7007 Powers Blvd. Parma 44129 (440) 743-3000 www.parmahospital.org Top executive: Terrence G. Deis
Robinson Memorial Hospital 6847 N. Chestnut St. Ravenna 44266 (330) 297-0811 www.robinsonmemorial.org Top executive: Stephen Colecchi
Sisters of Charity Health System 2475 E. 22nd St. Cleveland 44115 (216) 696-5560 www.sistersofcharityhealth.org Top executive: Terrence P. Kessler
South Pointe Hospital 20000 Harvard Road Warrensville Heights 44122 (216) 491-6000 www.southpointehospital.org Top executive: Robert Juhasz, D.O.
Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-8000 www.swgeneral.com Top executive: Thomas A. Selden
St. Elizabeth Boardman Health Center 8401 Market St. Boardman 44512 (330) 729-2929 www.hmpartners.org Top executive: Eugenia Aubel
St. Elizabeth Health Center 1044 Belmont Ave. Youngstown 44501-1790 (330) 746-7211 www.hmpartners.org Top executive: Donald Koenig continued on PAGE H-5
CRAIN’S 2013 HEALTH CARE DIRECTORY
SEPTEMBER 16 - 22, 2013
St. John Medical Center 29000 Center Ridge Road Westlake 44145 (440) 835-8000 www.stjohnmedicalcenter.net Top executive: William A. Young
St. Joseph Health Center 667 Eastland Ave. Warren 44484 (330) 841-4000 www.hmpartners.org Top executive: Kathy Cook
St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 861-6200 www.stvincentcharity.com Top executive: David F. Perse, M.D.
Summa Health System 525 E. Market St. Akron 44309 (330) 375-3000 www.summahealth.org Top executive: Thomas J. Strauss
CRAIN’S CLEVELAND BUSINESS
Cuyahoga Falls 44223 (330) 923-5899 www.westernreservehs.org Top executive: Robert Kent, M.D.
www.kp.org Top executive: Patricia D. Kennedy-Scott
27100 Chardon Road Richmond Heights 44143 (440) 585-6500 www.uhrichmond.org Top executive: Laurie Delgado
2060 E. Ninth St. Cleveland 44115 (216) 687-7000 www.medmutual.com Top executive: Rick A. Chiricosta
Veterans Affairs — Louis Stokes Cleveland VAMC
8333 Rockside Road, Suite 200 Valley View 44125 (800) 551-3119 www.anthem.com Top executive: Scott Misischia
www.uhgeneva.org Top executive: Robert G. David
University Hospitals Richmond Medical Center
10701 East Blvd. Cleveland 44106 (216) 791-3800 www.cleveland.med.va.gov Top executive: Susan M. Fuehrer
West Medical Center 36000 Euclid Ave. Willoughby 44094 (440) 953-9600 www.lakehealth.org Top executive: Cynthia Moore-Hardy
Western Reserve Health System 3033 State Road
Anthem Blue Cross and Blue Shield in Ohio
Humana 6100 Oak Tree Blvd Independence 44131 (216) 328-2047 www.humana.com Top executive: John Sinclair
Kaiser Permanente 1001 Lakeside Ave., Suite 1200 Cleveland 44114 (800) 524-7371
Medical Mutual of Ohio
SummaCare 10 N. Main St. Akron 44308 (330) 996-8410 www.summacare.com Top executives: Martin P. Hauser, Claude Vincenti
LABORATORIES Cleveland Clinic Laboratories 9500 Euclid Ave. Cleveland 44195 (800) 628-6816 www.clevelandcliniclabs.com Top executive: David Bosler, M.D.
Cleveland Skin Pathology Laboratory Inc. 3737 Park East Drive, Suite 202 Beachwood 44122 (216) 464-7770 www.clevelandskinpathology.com Top executive: Jonathan Bass, M.D.
Fertility Solutions 11811 Shaker Blvd., Suite 330 Cleveland 44120 (216) 491-0030 www.fertilitysolutions.com Top executive: Susan A. Rothmann, M.D.
University Hospitals Case Medical Center’s Center for Human Genetics Laboratory 10524 Euclid Ave., sixth floor Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Dr. Fred Rothstein continued on PAGE H-6
Summa Western Reserve Hospital 1900 23rd St. Cuyahoga Falls 44223 (330) 971-7000 www.westernreservehospital.org Top executive: Robert A. Kent, D.O.
TriPoint Medical Center 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Cynthia Moore-Hardy
Trumbull Memorial Hospital 1350 E. Market St. Warren 44482 (330) 841-9011 www.trumbullmemorial.net Top executive: John Walsh
Delta Dental delivers big on smiles and even bigger on savings
UH Rainbow Babies & Children’s Hospital 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.rainbowbabies.org Top executive: Patricia DePompei
University Hospitals 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.uhhospitals.org Top executive: Thomas F. Zenty III
University Hospitals Ahuja Medical Center 3999 Richmond Road Beachwood 44122 (216) 844-2273 www.uhhospitals.org/ahuja Top executive: Susan Juris
University Hospitals Bedford Medical Center 44 Blaine Ave. Bedford 44146 (440) 735-3900 www.uhbedford.org Top executive: Laurie Delgado
University Hospitals Case Medical Center 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Fred C. Rothstein, M.D.
When an employer group chooses Delta Dental, its employees gain access to the largest selection of individually contracted dentists nationwide. This results in more people getting the dental care they need from the dentists they prefer. You can count on a larger network to drive more value overall. Our
University Hospitals Conneaut Medical Center
dual network delivers higher network utilization rates, greater
158 W. Main Road Conneaut 44030 (440) 593-1131 www.uhconneaut.org Top executive: Robert G. David
balance billing protection for members and industry-leading effective discounts. And that’s sure to make everyone smile.
University Hospitals Geauga Medical Center 13207 Ravenna Road Chardon 44024 (440) 285-6000 www.uhgeauga.org Top executive: M. Steven Jones
University Hospitals Geneva Medical Center 870 W. Main St. Geneva 44041 (440) 466-1141
Dental is all we do. And we do it better. www.deltadentaloh.com/overallvalue
CRAIN’S CLEVELAND BUSINESS
University Hospitals Dermatopathology Laboratory 11100 Euclid Ave., Bolwell 3100 Cleveland 44106 (216) 844-2273 www.uhcderm.com/diagnostic.html Top executive: Kevin Cooper, M.D.
MEDICAL EQUIPMENT AND IMAGING AdvaCare Systems Inc. 1789 E. 45th St. Cleveland 44103 (877) 884-5331 www.advacaresystems.com Top executive: Karen Moran
AssuraMed 1810 Summit Commerce Park Twinsburg 44087 (330) 963-6996 www.assuramed.com Top executive: Michael B. Petras Jr.
Best Solutions Medical Supplies & Equipment 352 Chesapeake Cove Painesville 44077 (440) 744-0177 www.bestsolutionsmedicalsupplies. com Top executive: Greg Smolik
Buckeye Medical Supply 1495 Warrensville Center Road South Euclid 44121 (216) 291-4000 Top executive: Eric M. Buller
Codonics Inc. 17991 Englewood Drive Middleburg Heights 44130 (440) 243-1198 www.codonics.com Top executive: Peter Botten
Family Home Care 6180 Halle Drive Valley View 44125 (216) 520-3700 www.family-homecare.com Top executives: Bryan S. Wollschleger, Bryan Hille
G.R.E. Orthotics and Prosthetics 13376 Ravenna Road Chardon 44024 (440) 285-5785 www.greop.com Top executive: Jonathan Naft
Gill Podiatry Supply & Equipment Co. 22400 Ascoa Court Strongsville 44149 (800) 321-1348 www.gillpodiatry.com Top executive: Ric Boggs
Health & Home Solutions 29017 Euclid Ave. Wickliffe 44092 (888) 689-5488 www.healthhomesolutions.com Top executive: Greg Smolik
Health Aid of Ohio 5230 Hauserman Road Cleveland 44130 (216) 252-3900 www.healthaidofohio.com Top executive: Carol Gilligan
ImageIQ 10000 Cedar Ave. Cleveland 44106 (216) 445-4054 www.image-iq.com Top executive: Timothy J. Kulbago
Kapp Surgical Instrument Inc.
CRAIN’S 2013 HEALTH CARE DIRECTORY
(216) 651-7788 www.leimkuehlerinc.com Top executive: Robert V. Leimkuehler
Akron 44307 (800) 314-7000 www.vnsa.com Top executive: Karen L. Mullen
Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Jeffrey Moore, M.D.
Mesopotamia 44439 (440) 693-4074 www.hopewell.cc Top executive: Richard R. Karges
Medical Service Co.
Vital Care Products Inc. 3046 Brecksville Road, Suite 2 Richfield 44286 (330) 659-0505 www.vitalcareproducts.com Top executive: Mike Harbinak
Ascentia: Pathways to Community Living
24000 Broadway Ave. Cleveland 44146 (440) 232-3000 www.medicalserviceco.com Top executive: Joel D. Marx
Miller’s Rental & Sales Inc.
Women’s Diagnostic Clinic Inc./Premium Diagnostics Center
2023 Romig Road Akron 44320 (330) 753-8600 www.millers.com Top executive: John P. Miller
Neo Pet LLC 34555 Chagrin Blvd., Suite 200 Moreland Hills 44022 (440) 893-9949 www.neo-pet.com Top executive: Floro Miraldi, M.D.
25761 Lorain Road North Olmsted 44070 (440) 779-9633 www.premiumdiagnosticscenter. com Top executive: Joseph P. Spirnak, M.D.
NeoMed Technologies Inc.
3043 Superior Ave. Cleveland 44114 (216) 781-3535 www.neomedtechnologies.com Top executive: George M. Coleman
24651 Center Ridge Road, Suite 400 Westlake 44145 (440) 918-4570 alegohealth.com Top executive: Jacqueline Forestall
Nextslide Imaging 7100 Euclid Ave. Cleveland 44103 (440) 940-6596 www.nextslideimaging.com Top executive: Peter W. Nordell
P. Antonelli Distributors Inc. 4483 Whitehall Drive South Euclid 44121 (216) 291-3480 Top executive: Patricia Antonelli
Philips Healthcare 595 Miner Road Highland Heights 44143 (440) 483-3000 www.philips.com/healthcare Top executives: Gene Saragnese, Dominic Smith
Polar Products Inc. 3380 Cavalier Trail Stow 44224 (800) 763-8423 www.polarproducts.com Top executive: William Graessle
Proxy Biomedical 7100 Euclid Ave. Cleveland 44103 (216) 658-4101 http://proxybiomedical.com Top executive: Peter Gingras
ScottCare Cardiovascular Solutions 4791 W. 150 St. Cleveland 44135 (216) 362-0550 www.scottcare.com Top executive: Deepak Malhotra
Secure Care Systems 6968 Engle Road Middleburg Heights 44130 (440) 826-0324 securecare-usa.com Top executive: Harvey MacIvor
Simbionix USA Corp. 7100 Euclid Ave., Suite 180 Cleveland 44103 (216) 229-2040 www.simbionix.com Top executive: Gary Zamler
TLC Home Medical Supplies 8650 Mentor Ave. Mentor 44060 (440) 205-1483 www.tlchomemedicalsupplies.com Top executive: Tina Austin
Checkpoint Surgical LLC 22901 Millcreek Blvd, Suite 110 Cleveland 44122 (216) 378-9107 www.checkpointsurgical.com Top executive: Len Cosentino
Global Medical Distribution LLC 33420 Liberty Parkway N. Ridgeville 44039 (888) 330-6608 Top executive: Scott R. Raybuck
LifeMedix LLC 526 S. Main St., Suite 801E Akron 44311 (330) 850-1199 lifemedix.com Top executive: Anup Salgia, M.D.
Multi Radiance Medical 31200 Carter St. Solon 44139 (440) 542-0761 www.multiradiance.com Top executive: Max Karnasky
National Medical Imaging Co. 34555 Chagrin Blvd Moreland Hills 44022 (440) 319-3940 www.nmics.com Top executives: Geremy W. Havanec, Carla Cort
Norman Noble Inc. 5507 Avion Park Drive Highland Heights 44143 (216) 761-5387 www.nnoble.com Top executive: Scott Noble
Synapse Biomedical Inc. 300 Artino St. Oberlin 44074 (440) 774-2488 www.synapsebiomedical.com Top executive: Anthony Ignagni
Total Voice Technologies 57 Alpha Drive Highland Heights 44143 (440) 473-0000 www.totalvoicetech.com Top executive: Christopher J. Kikel
Virtec Enterprises 546 Hoyt St. Painesville 44077 (440) 352-8970 www.virtecenterprises.com Top executive: Michael Sturdevant
4919 Warrensville Center Road Cleveland 44128 (216) 587-4400 www.kappsurgical.com Top executive: Albert N. Santilli
5976 Heisley Road Mentor 44060 (440) 639-4494 www.usendoscopy.com Top executive: Tony Siracusa
MENTAL HEALTH SERVICES
Lake Health Diagnostics
7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Janie Racer
2 Thermo Fisher Way Oakwood 44146 (440) 703-3210 www.viewray.com Top executive: Chris A. Raanes
6133 Rockside Road, Suite 207 Independence 44131 (216) 520-5969 www.affiliatesbh.org Top executive: Nicholas Palumbo
Visiting Nurse Service Equipment & Supplies
Akron General Medical Center, Dept. of Psychiatry & Behavioral Sciences
160 Opportunity Parkway, Suite 101
400 Wabash Ave.
4625 Detroit Ave. Cleveland 44102
SEPTEMBER 16 - 22, 2013
Affiliates In Behavioral Health LLC
24075 Commerce Park Road Beachwood 44122 (216) 292-3999 www.ascentia.org Top executive: Debbie Chickering
Beachwood Counseling Center 23875 Commerce Park, Suite 130 Beachwood 44072 (216) 556-5045 Top executive: Katherine Jackson
Beacon Health 5930 Heisley Road Mentor 44060 (440) 354-9924 www.beaconhealth.us Top executive: Spence Kline
Beech Brook 3737 Lander Road Cleveland 44124 (216) 831-2255 www.beechbrook.org Top executive: Debra Rex
C.J. Hendry & Associates Inc. 25000 Center Ridge Road, Suite 6 Westlake 44145 (440) 892-7034 www.cjhendry.com Top executive: Carol J. Ball
Catherine Scanlon PhD 35 River St. Chagrin Falls 44022 (440) 247-6622 www.catherinescanlonphd.com Top executive: Catherine Scanlon
Catholic Charities, Diocese of Cleveland 7911 Detroit Ave. Cleveland 44102 (216) 334-2900 www.clevelandcatholiccharities.org Top executive: Patrick Gareau
Child Guidance & Family Solutions 18 N. Forge St. Akron 44304-1317 (330) 762-0591 www.cgfs.org Top executive: Elaine M. Harlin
Cleveland Center for Conscious Living 6611 Rockside Road, Suite 215 Independence 44131 (216) 462-0538 www.dougjmoore.com Top executive: Douglas J. Moore
Coleman Professional Services 5982 Rhodes Road Kent 44240 (330) 673-1347 www.coleman-professional.com Top executive: Nelson W. Burns
Crossroads 8445 Munson Road Mentor 44060 (440) 255-1700 www.crossroads-lake.org Top executive: Mike Matoney
Domestic Violence & Child Advocacy Center P.O. Box 5466 Cleveland 44101 (216) 229-2420 www.dvcac.org Top executive: Linda Johanek
Eldercare Services Institute of Benjamin Rose 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie
Far West Center 29133 Health Campus Drive Westlake 44145 (440) 835-6212 www.farwestcenter.com Top executive: Helen (Kelly) M. Dylag
Hopewell 9637 State Route 534 P.O. Box 193
23240 Chagrin Blvd., Suite 500 Beachwood 44122 (216) 292-6007 www.myimpactsolution.com Top executive: Joel Robert Gecht
Jane Miller 7 N. Main St., Suite 121 Oberlin 44074 (800) 457-0345 www.healing-companions.com Top executive: Jane Miller
Jane Pernotto Ehrman, M.Ed., CHES 1380 Pearl Road Brunswick 44212 (440) 213-1872 www.imagesofwellness.com
Mental Health Services for Homeless Persons Inc. 1744 Payne Ave. Cleveland 44114 (216) 623-6555 www.frontlineservice.org Top executive: Susan Neth
MetroHealth Psychiatry 2500 MetroHealth Drive Cleveland 44109 (216) 778-4428 www.metrohealth.org Top executive: Ewald Horwath, M.D.
Midtown Scientific Health Care Consultants 8409 Euclid Ave. Cleveland 44106 (216) 288-3687 www.midtownscientifichealthcare. com Top executive: Darlene Darby Baldwin
NAMI Greater Cleveland 2012 W. 25th St., Suite 600 Cleveland 44113 (216) 875-7776 www.namigreatercleveland.org Top executive: Michael Baskin
The Nord Center 6140 S. Broadway Ave. Lorain 44053 (440) 233-7232 www.nordcenter.org Top executive: Amy Denger
Our Lady of the Wayside 38135 Colorado Ave. Avon 44011 (440) 934-6007 www.thewayside.org Top executive: Terry Davis
Planned Life Assistance Network of Northeast Ohio 5010 Mayfield Road, Suite 304 Cleveland Heights 44124 (216) 321-3611 www.planneohio.org Top executive: Debbie Chickering
Psychological & Behavioral Consultants Inc. 24800 Highpoint Road Beachwood 44122 (216) 831-6611 www.psychbc.com Top executive: Donald K. Sykes
Psychological Solutions LLC 5035 Mayfield Road, Suite 201 Lyndhurst 44124 (216) 291-1010 www.docrich.com Top executive: Rich Weisberg
Recovery Resources — Mental Health Services 3950 Chester Ave. Cleveland 44114 (216) 431-4131 www.recres.org Top executive: Debora A. Rodriguez
Signature Health 38882 Mentor Ave. Willoughby 44094 (440) 953-9999 www.signaturehealthinc.com Top executive: Jonathan Lee continued on PAGE H-7
CRAIN’S 2013 HEALTH CARE DIRECTORY
SEPTEMBER 16 - 22, 2013
Spectrum Psychological Associates Inc.
Akron General Medical Center Outpatient Services
6700 Beta Drive, Suite 301 Mayfield Village 44143 (440) 446-9696 www.spectrum-psych.com Top executive: Anna Grossman-McKee
400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Steve Abdenour
UH Case Medical Center Department of Psychiatry 10524 Euclid Ave. Cleveland 44106 (866) 844-2273 Top executive: Robert Ronis, M.D.
Vantage Place Inc. 3105 Franklin Blvd. Cleveland 44113 (216) 566-8707 http://vantageplace.com Top executive: Robert L. Royer Jr.
The Village Network P.O. Box 518 Smithville 44677 (330) 202-3802 www.thevillagenetwork.org Top executive: Richard Graziano
OCCUPATIONAL HEALTH AND OCCUPATIONAL THERAPY Lake Health Occupational Health Services 7590 Auburn Road Concord 44077 (440) 354-1990 www.lakehealth.org Top executive: Nancy Rodway, M.D.
MedExam Inc. 24461 Detroit Road, Suite 350 Westlake 44145 (440) 871-1600 Top executive: Bryan E. Schmidt
MEDSource One 5350 Transportation Blvd. Garfield Heights 44125 (216) 328-2240 www.medsource-one.com Top executive: Scott E. Singer, M.D.
Menorah Park Occupational Therapy 27100 Cedar Road Beachwood 44122 (216) 450-5566 www.menorahpark.org Top executive: Steven Raichilson
Mercy Rehabilitation Center 3700 Kolbe Road Lorain 44053 (440) 960-3400 www.mercyonline.org Top executive: Edwin M. Oley
OccuCenters East Side 4450 St. Clair Ave. Cleveland 44103 (216) 431-0927 www.occucenters.com Top executive: Dennis Frinzl
Project T.E.A.C.H. Inc. P.O. Box 21803 Cleveland 44121 (216) 382-5875 www.projectteach.com Top executive: Frances M. Burrows
United Cerebral Palsy of Greater Cleveland 10011 Euclid Ave. Cleveland 44106 (216) 791-8363 www.ucpcleveland.org Top executive: Patricia S. Otter
USA Mobile Drug Testing of Cleveland 32818 Walker Road, Suite 288 Avon Lake 44012 (440) 653-5003 www.usamdt/cleveland Top executive: Karen Kitchen
OUTPATIENT SERVICES Achievement Centers for Children 4255 Northfield Road Highland Hills 44128 (216) 292-9700 www.achievementcenters.org Top executive: Patricia Nobili
AxessPointe Community Health Centers 1400 S. Arlington St., Suite 38 Akron 44306 (330) 724-5471 http://axesspointe.org Top executive: Kristine Drummond, D.D.S.
Care Alliance Health Center 1530 St. Clair Ave. Cleveland 44114 (216) 781-6724 www.carealliance.org Top executives: Francis Afram-Gyening, Kate Fox Nagel
Centers for Dialysis Care 18720 Chagrin Blvd. Shaker Heights 44122 (216) 295-7003 www.cdcare.org Top executive: Diane P. Wish
Cleveland Clinic Division of Regional Medical Practice 9500 Euclid Ave. Cleveland 44195 (216) 444-2200 http://my.clevelandclinic.org/family_health_centers/default.aspx Top executive: Cynthia Deyling, M.D.
Cleveland Clinic Sports Health Center 5555 Transportation Blvd. Garfield Heights 44125 (877) 440-8326 www.sports-health.org Top executive: Richard D. Parker, M.D.
Cleveland Sleep Research Center 17900 Jefferson Park, Suite 102 Middleburg Heights 44130 (440) 239-7533 clevelandsleepresearch.com Top executive: Mansoor Ahmed, M.D.
DDC Clinic for Special Needs Children 14567 Madison Road Middlefield 44062 (440) 632-1668 www.ddcclinic.org Top executive: Heng Wang, M.D.
Highland Speech Services Inc. 415 Lowell Drive Highland Heights 44143 (440) 539-1152 Top executive: Cindy Satterfield
Lake Health Mentor Campus 9485 Mentor Ave. Mentor 44060 (440) 974-6800 www.lakehealth.org Top executive: Janie Racer
Lake Health Urgent Care Centers 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Jean Kvasty
Lakewood Hospital Diabetes and Endocrine Center 14601 Detroit Ave., Suite 540 Lakewood 44107 (216) 529-5300 www.lakewoodhospital.org/diabetes Top executive: Robert Weil, M.D.
One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock
OpenSided MRI of Cleveland 30400 Detroit Road, LL#30 Westlake 44145 (440) 808-6736 www.osmri.com Top executive: David Sterlekar
12201 Euclid Ave. Cleveland 44106 (216) 721-4010 www.thefreeclinic.org Top executive: Danny R. Williams
18697 Bagley Road Middleburg Heights 44130 (440) 816-5050 www.swgeneral.com Top executive: Thomas A. Selden
The Gathering Place
St. John Medical Center Westlake Family Medicine Center
2351 E. 22nd St. Cleveland 44115
Montefiore Outpatient Rehabilitation Therapy
Southwest General Outpatient Centers
HealthCare Center at St. Vincent Charity Medical Center
Nesco Resource is Cleveland’s largest national staffing firm. Our award winning services can help you improve your overall staffing experience and your bottom line.
6835 Broadway Ave. Cleveland 44105 (216) 957-1700 www.metrohealth.org Top executive: E. Harry Walker, M.D.
The Free Medical Clinic of Greater Cleveland
11201 Shaker Blvd. Cleveland 44104 (216) 721-6900 www.stvincentcharity.com Top executive: David F. Perse, M.D.
Nesco Resource is a proud corporate sponsor of this celebration of Cleveland’s Art and Technology community.
MetroHealth Center for Community Health
27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top executive: Steven Raichilson
HealthCare Center at Saint Luke’s Pointe
The 2013 Festival will take place on September 20 – 22 at the docks on the lakefront north of FirstEnergy (Browns) Stadium.
15644 Madison Ave., Suite 108 Lakewood 44107 (216) 391-8336 www.lakewoodhospital.org/ teenhealthcenter Top executive: Robert Weil, M.D.
25001 Emery Road Cleveland 44128 (216) 831-9786 www.hillandthomas.com Top executive: John Gilliland
7996 Darrow Road, Suite 10 Twinsburg 44087 (800) 233-8611 www.hattielarlham.org Top executive: Dennis Allen
Join us at the 2013 Ingenuity Fest!
Lakewood Hospital Teen Health Center
Peter B. Lewis Aquatic & Therapy Center
(216) 363-2524 www.stvincentcharity.com Top executive: David F. Perse, M.D.
Drs. Hill & Thomas Co.
23300 Commerce Park Beachwood 44122 (216) 595-9546 www.touchedbycancer.org Top executive: Eileen Saffran
CRAIN’S CLEVELAND BUSINESS
26908 Detroit Road Westlake 44145 (440) 871-6060 www.stjohnmedicalcenter.net Top executive: William A. Young
University Hospitals Case Medical Center — Audiology Services 11100 Euclid Ave. Cleveland 44106-6045 (216) 844-7191 www.uhhospitals.org Top executive: Gail S. Murray, M.D.
University Hospitals Outpatient Health Centers 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Richard A. Hanson continued on PAGE H-8
Health Care is a complex
and dynamic industry that demands a vigilant, proactive and managerial approach to navigate its ever-changing regulations and services.
Our team of Health Care CPAs, consultants, LNHAs and nurses deliver the guidance and expertise on everything you need from strategic planning, benchmarking and budgeting, to cost reporting, software, right-sizing, and traditional accounting, audit and tax services.
CRAIN’S CLEVELAND BUSINESS
University Hospitals Zeeba Surgery Center
Akron General Sports & Physical Therapy
29017 Cedar Road Lyndhurst 44124 (866) 844-2273 www.uhhospitals.org Top executive: Richard A. Hanson
4125 Medina Road Akron 44333 (330) 665-8200 www.akrongeneral.org Top executive: Todd Dawson
University Suburban Health Center
Aurora Manor Skilled Nursing & Rehabilitation
1611 S. Green Road South Euclid 44121 (216) 382-9492 www.universitysuburban.com Top executive: Charles R. Abbey
Western Reserve Surgery Center 1930 State Route 59 Kent 44240 (330) 677-3292 www.wrscenter.com Top executive: Laurie Simon
PHARMACEUTICALS Renovo Neural Inc. 10000 Cedar Ave. Cleveland 44106 (216) 445-4202 www.renovoneural.com Top executive: Satish Medicetty, M.D.
SDG Inc. 10000 Cedar Ave. Cleveland 44106 (216) 444-7110 www.sdgpharma.com Top executive: Robert Geho
PHARMACY SERVICES Advanced Infusion Services 160 Opportunity Parkway, Suite 102 Akron 44307 (888) 646-3873 www.vnsa.com Top executive: Karen L. Mullen
Buderer Drug Co. 38530 Chester Road, Suite 400 Avon 44011 440-934-3100 www.budererdrug.com Top executives: Jim Buderer, Kenneth Hohmeier
Cleveland Clinic Home Infusion Pharmacy 6801 Brecksville Road, Suite 10 Independence 44131 (216) 444-4663 my.clevelandclinic.org/home_care/ services/home_infusion_ pharmacy.aspx Top executive: Donald Carroll
Mercy Medical Center 1320 Mercy Drive N.W. Canton 44708 (330) 489-1000 www.cantonmercy.org Top executive: Thomas E. Cecconi
Southwest Community Pharmacy 18697 Bagley Road Middleburg Heights 44130 (440) 816-8410 www.swgeneral.com Top executive: Thomas A. Selden
Wolters Kluwer Health 1100 Terex Road Hudson 44236 (330) 650-6506 www.lexi.com Top executive: David A. DelToro
PHYSICAL THERAPY Advanced Rehabilitation & Health Specialists 4707 Mill St. Mantua 44255 (330) 274-2747 www.arhs.us Top executives: Edie Benner, M.D.; Juli Robine
AGM Physical Therapy 6000 Heisley Road Mentor 44060 (440) 357-6677 www.agmphysicaltherapy.com Top executive: Greg Morris
101 S. Bissell Road Aurora 44202 (440) 424-4000 www.saberhealth.com/aurora
Core Physical Therapy 1236 SOM Center Road Mayfield Heights 44124 (440) 681-2220 www.coreptohio.com Top executive: Marc A. Vasil
Fieldstone Farm Therapeutic Riding Center 16497 Snyder Road Chagrin Falls 44023 (440) 708-0013 www.fieldstonefarmtrc.com Top executive: Lynnette Stuart
Jaworski Physical Therapy Inc. 137 Winckles St. Elyria 44035 (440) 366-5993 www.jptrehab.com Top executive: Michael Jaworski
Keystone Rehabilitation Systems 700 Beta Drive, Suite 500 Mayfield Village 44143 (440) 460-2488 www.physiocorp.com Top executive: Chris Faulds
Lake Health Physical Therapy 7590 Auburn Road Concord 44077 (440) 375-8100 www.lakehealth.org Top executive: Lisa Rubin Falkenberg
Lakewood Hospital Outpatient Rehabilitation Services Lakewood YMCA, 16915 Detroit Ave. Lakewood 44107 (216) 227-2610 www.lakewoodhospital.org Top executive: Robert Weil, M.D.
Menorah Park’s Marcus Rehabilitation Center 27100 Cedar Road Beachwood 44122 (216) 839-6633 www.menorahpark.org Top executive: Steven Raichilson
MetroHealth Rehabilitation Institute of Ohio 2500 MetroHealth Drive Cleveland 44109 (216) 778-7750 www.metrohealth.org Top executives: Gary S. Clark, M.D.; John Chae, M.D.
Montefiore Post-Hospital Rehab Center One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock
NovaCare Rehabilitation 24400 Highpoint Road, Suite 10 Beachwood 44122 (216) 896-0824 www.novacare.com Top executive: Deborah Wieder Singer
PT Center for Sports Medicine and Family Physical Therapy
CRAIN’S 2013 HEALTH CARE DIRECTORY Top executive: Jeffrey L. Guerin
Rehab Professionals of Cleveland Inc. 7000 Town Centre Drive, Suite 400 Broadview Heights 44147 (440) 526-8566 www.rehabpros.net Top executive: Edward Aube, M.D.
Southwest General Physical Medicine & Rehabilitation Services 7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-8010 www.swgeneral.com Top executive: Thomas A. Selden
Suburban Physical Therapy 8803 Brecksville Road Brecksville 44141 (440) 746-1730 www.suburbanpt.com Top executives: Brad Dasher, Ed Baldwin, Mike Janesch
Therapy Partners 16600 Sprague Road, Suite 365 Middleburg Heights 44130 (216) 227-7700 www.therapypartnersohio.com Top executive: Jim Rogerson
Total Joint Rehab 34143 Center Ridge Road North Ridgeville 44039 (440) 327-0299 www.totaljointrehab.com Top executive: Jason Kucharski
University Hospitals Rehabilitation Hospital 23333 Harvard Road Beachwood 44122 (216) 593-2200 www.uhhospitals.org/services/ rehabilitation-services/ uh-rehabilitation-hospital Top executive: Mirza Baig, M.D.
University Hospitals Rehabilitation Services 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Paul M. Smith
PHYSICIANS AND PHYSICIAN GROUPS Advanced Radiology Corp. 3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson
Akron General Partners Physician Group 3600 W. Market St. Akron 44311 (330) 344-2462 www.akrongeneral.org Top executive: Benito Alvarez, M.D.
Apex Dermatology and Skin Surgery Center 32875 Solon Road, Suite 200 Solon 44039 (440) 349-7546 www.apexskin.com Top executive: Dr. Jorge Garcia-Zuazaga
Associates In Dermatology 26908 Detroit Road, Suite 103 Westlake 44145 (216) 228-3900 www.healthyskinmd.com Top executive: Dr. Paul G. Hazen
Atrium Dermatology 6801 Mayfield Road, Suite 244 Mayfield Heights 44124 (440) 646-1600 www.atriumdermatology.com Top executive: Esti Gumpertz, M.D.
www.comprehensivepodiatry.com Top executive: Jennifer L. Goodman
ohiospecialtynetwork.com Top executive: Linda D. Derringer
Corrective Eye Center
Options Naturopathic Clinic
26300 Euclid Ave., Suite 312 Euclid 44132 (216) 574-8900 www.correctiveeye.com Top executives: Samuel M. Salamon, M.D.; Gregory J. Louis, M.D.
2460 Fairmount Blvd., Suite 219 Cleveland Heights 44106 (216) 707-9137 www.optionsnaturopathic.com Top executive: Dr. Erin Holston Singh, Laura Cahill Sleggs
Fairview Eye Center
Physicians First/Gallucci Chiropractic Clinic
21375 Lorain Road Fairview Park 44126 (440) 333-3060 www.fairvieweyecenter.com Top executive: Steven R. Meadows, M.D.
1438 SOM Center Road Mayfield Heights 44124 (440) 461-4848 www.physiciansfirstinc.com Top executive: Cynthia S. Gallucci
Fairview Park Chiropractic Center Inc. 21881 Lorain Road Fairview Park 44126 (440) 331-9033 www.fairviewparkchiropractic.com Top executive: Dr. Todd W. Smith
Foot and Ankle Specialists of Ohio Inc. 7482 Center St., Suite 100 Mentor 44060 (440) 357-8418 www.fasohio.com Top executives: Stephen J. Frania, Gladys G. deLeon, Jeanna M. Fascione
Green Road Pediatrics Inc. 1611 S. Green Road South Euclid 44121 (216) 382-3800 www.greenroadpediatrics.yourmd. com Top executive: James T. Leslie, M.D.
Healthcare for Business 50 Normandy Drive, Suite 5 Painesville 44077 (440) 354-4747 http://healthcareforbusiness.com Top executive: Paul Hanahan
Jeffrey D. Solomon DPM 6131 St. Clair Ave. Cleveland 44103 (216) 881-4411 Top executive: Jeffrey D. Solomon, M.D.
Jeffrey H. Stockfish, M.D., Inc. 6770 Mayfield Road, Suite 300 Mayfield Heights 44124 (440) 460-2822 Top executive: Harlan Epstein
Lake Health Physician Group 7590 Auburn Road Concord 44077 (440) 354-1995 www.lakehealth.org Top executive: Rick Cicero
Levinson Family Chiropractic Inc. 646 Portage Trail Cuyahoga Falls 44221 (330) 928-3420 Top executives: Dr. Pam Levinson, Dr. John Connery
Lifetime Eye Care 6060 Rockside Woods Blvd. North, Suite 110 Independence 44131 (216) 581-8484 www.myeyedoc.com Top executive: Dr. Jeffrey E. Schultz
Mercy Health Physicians 3700 Kolbe Road Lorain 44053 (440) 930-3627 www.mercyonline.org/doctors Top executive: Charles Butrey, M.D.
Ohio Clinic for Aesthetic and Plastic Surgery
7200 Mentor Ave. Mentor 44060 (440) 942-5400 www.cardiocleveland.com
2237 Crocker Road, Suite 140 Westlake 44145 (440) 808-9315 www.ohioclinic.com Top executive: Michael H. Wojtanowski, M.D.
PT Plus LLC
Comprehensive Podiatry LLC
Ohio Specialty Network LLC
34351 Chardon Road, Unit E Willoughby Hills 44094 (440) 833-0557
6701 Rockside Road, Suite 340 Independence 44131 (216) 520-0033
1163 E. 40th St., Suite 302 Cleveland 44114 (216) 426-2555
2660 W. Market St., Suite 300 Akron 44333 (330) 869-2635 ptcenterakron.com Top executive: Kevin L. Outwater
SEPTEMBER 16 - 22, 2013
Pinnacle Ultrasound Corp. 3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson
Premier Health & Age Management 6900 Granger Road, Suite 203 Independence 44131 (216) 520-1220 www.premieragemanagement.com Top executive: Dr. John Kocka
Radisphere Radiology 3700 Park East Drive Beachwood 44122 (216) 255-5700 www.radisphereradiology.com Top executive: Scott Seidelmann
Retina Associates of Cleveland 3401 Enterprise Parkway, Suite 300 Beachwood 44122 (216) 831-5700 www.retina-doctors.com Top executive: Dr. David G. Miller
Revati Wellness 29001 Cedar Road, Suite 655 Lyndhurst 44124 (440) 249-4455 www.revatiwellness.com Top executive: Dr. Thomas J. Morledge
Senders Pediatrics 2054 S. Green Road South Euclid 44121 (216) 291-9210 www.senderspediatrics.com Top executive: Shelly David Senders, M.D.
Southwest General Medical Group Inc. 18051 Jefferson Park Road, Suite 106 Middleburg Heights 44130 (440) 816-4902 www.swmedgroup.com Top executive: Bradley Rauh
Stein Wellness Centers 27600 Chagrin Blvd., Suite 360 Woodmere 44122 (216) 831-4650 http://steinwellness.com Top executive: Dr. Sara Stein
SENIOR AND LONG-TERM CARE SERVICES Abbewood Senior Living Community 1210 S. Abbe Road Elyria 44035 (440) 366-8980 www.centurypa.com Top executive: Jeff Nieberding
Aberdeen Crossings 399 Bishop Road Highland Heights 44143 (440) 460-0686 www.lifeservicesassistedliving.com Top executive: Diane Strunak
Alzheimer’s Family Care Management & Mediation for Dementia Conflict 211 E. Summit St. Kent 44240 (330) 577-3158 www.alzheimerfamilycaremanagement.com Top executive: Karen L. Rice continued on PAGE H-9
CRAIN’S 2013 HEALTH CARE DIRECTORY
SEPTEMBER 16-22, 2013
Arden Courts Memory Care Community 28400 Center Ridge Road Westlake 44145 (440) 808-9275 www.hcr-manorcare.com Top executive: Regina Rock
Arden Courts Parma 9205 Sprague Road Parma 44133 (440) 886-5858 www.arden-courts.com Top executive: Pam Kelly
Aristocrat Berea Healthcare Center 255 Front St. Berea 44017 (440) 243-4000 www.communicarehealth.com Top executive: Cynthia Cekanski
The Benjamin Rose Institute on Aging 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie
Berea Alzheimer’s Care Center 49 Sheldon Road Berea 44017 (440) 234-0454 www.communicarehealth.com Top executive: Matt Kodrin
Berea Lake Towers Retirement Community 4 Berea Commons Berea 44017 (440) 243-9050 www.berealaketowers.com Top executive: Michael Coury
Bradley Bay Health Center 605 Bradley Road Bay Village 44140 (440) 871-3474 www.bbhc.net Top executive: John T. O’Neill
Breckenridge Village 36855 Ridge Road Willoughby 44094 (440) 942-4342 www.oprs.org Top executive: David Schell
Brentwood Health Care Center 907 W. Aurora Road Sagamore Hills 44067 (330) 468-2273 www.brentwoodhealthcarecenter. com Top executive: Brent Classen
The Briarwood 3700 Englewood Drive Stow 44224 (330) 688-1828 www.thebriarwood.com Top executive: Jonathan Trimble
Candlewood Park Healthcare Center 1835 Belmore Road East Cleveland 44112 (216) 268-3600 www.communicarehealth.com Top executive: Melissa Campbell
Cardinal Retirement Village 171 Graham Road Cuyahoga Falls 44223 (330) 928-7888 www.cardinalretirementvillage.com Top executive: Elizabeth Applegate
Chardon Healthcare Center 620 Water St. Chardon 44024 (440) 285-9400 www.communicarehealth.com Top executive: Kelsey Shank
Cityview Nursing and Rehabilitation Center 6606 Carnegie Ave. Cleveland 44103 (216) 361-1414 www.communicarehealth.com Top executive: Tom Williams
Coleman Adult Day Services 6695 N. Chestnut St. Ravenna 44266
(877) 345-1180 www.coleman-adultday.com Top executives: Sandy Myers, Janet Phelps
Comfort Keepers of Ashtabula 7757 Auburn Road, Suite 20 Concord Township 44077 (866) 942-1960 www.comfortkeepers.com Top executive: Bonnie L. Warren
Comfort Keepers of Elyria 38640 Butternut Ridge Road Elyria 44035 (440) 458-4440 www.comfortkeepers.com Top executive: Bonnie L. Warren
Comfort Keepers — Lake/Geauga counties 7757 Auburn Road, Suite 20 Concord Township 44077 (866) 942-1960 www.comfortkeepers.com Top executive: Bonnie L. Warren
Copley Health Center 155 Heritage Woods Drive Copley 44321 (330) 666-0980 www.communicarehealth.com Top executive: Alicia Holland
Crystal Waters Retirement Community 18960 Falling Water Road Strongsville 44136 (440) 238-3600 www.crystalwatersrc.com Top executive: Phillip Coury
CRAIN’S CLEVELAND BUSINESS
(216) 721-1234 www.judsonsmartliving.org Top executive: Cynthia H. Dunn
Genesis The Heights 2801 E. Royalton Road Broadview Heights 44147 (440) 526-4770 www.genesishcc.com Top executive: Robert Hoch
Kent Healthcare Center 1290 Fairchild Ave. Kent 44240 (330) 678-4912 www.communicarehealth.com Top executive: Natalie (Walczak) Colwell
Kemper House 25880 Elm St. Olmsted Falls 44138 (440) 235-5500 www.kemperhouse.com Top executive: Kristin West
Grande Pointe Healthcare Community
KentRidge at Golden Pond
Kendal at Home
3 Merit Drive Richmond Heights 44143 (216) 261-9600 www.communicarehealth.com Top executive: Michael Orinoco
5241 Sunnybrook Road Kent 44240 (330) 677-4040 www.kentridgeatgoldenpond.com Top executive: Sandy Warner
26040 Detroit Road, Suite 1 Westlake 44145 (440) 835-8681 www.kendalnorthernohio.org Top executive: Lynne Giacobbe
Greenbrier Senior Living Community
Kidney Foundation of Ohio Inc.
Kendal at Oberlin
2831 Prospect Ave. Cleveland 44115 (216) 771-2700 www.kfohio.org Top executive: Michael F. Needham
600 Kendal Drive Oberlin 44074 (440) 775-0094 www.kendalnorthernohio.org Top executive: Barbara W. Thomas
6455 Pearl Road Parma Heights 44130 (440) 888-5900 www.communicarehealth.com Top executive: Jill Burke
continued on PAGE H-10
Home Instead Senior Care One Park Centre, Suite 15 Wadsworth 44281 (330) 334-4664 www.homeinstead.com/181 Top executive: Pam Myers
If your business needs up to
Jennings Center for Older Adults
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10204 Granger Road Garfield Heights 44125 (216) 581-2900 www.jenningscenter.org Top executive: Martha M. Kutik
Judson Services Inc.
*Great interest rates & most current terms are
2181 Ambleside Drive Cleveland 44106
available, subject to credit approval & program terms
Elisabeth Severance Prentiss Center for Skilled Nursing Care at MetroHealth 3525 Scranton Road S.W. Cleveland 44109 (216) 957-8100 www.metrohealth.org Top executive: James Campbell, M.D.
Eliza Bryant Village 7201 Wade Park Ave. Cleveland 44103 (216) 361-6141 www.elizabryant.org Top executive: Harvey M. Shankman
Collective Experience. Collaborative Culture. Creative Solutions.
14701 Detroit Ave., Suite 620 Lakewood 44107 (216) 226-5000 www.elizajennings.org Top executive: Deborah Lewis Hiller
Falling Water Healthcare Center 18840 Falling Water Road Strongsville 44136 (440) 238-1100 www.communicarehealth.com Top executive: Matt Kodrin
Beyond legal advice – it’s about business solutions.
The Gardens at Westlake 27569 Detroit Road Westlake 44145 (440) 892-9777 www.gardensatwestlake.com Top executive: Christina Melaragno
Genesis Park East Center 3800 Park East Drive Beachwood 44122 (216) 831-4303 www.genesishcc.com Top executive: Robert Hoch
Brouse delivers the sophistication and talent of a large firm and the personal attention and efficiencies of a smaller firm. We understand our clients’ goals and challenges and recognize the important details and nuances that influence business and legal outcomes.
Labor & Employment Practice Group
Genesis West Bay Center 27601 Westchester Parkway Westlake 44145 (440) 871-5900 www.genesishcc.com Top executive: Mark Grippi
Grand Living 416 Silver Ridge Drive Copley 44321 (330) 858-7689 http://grandliving.us Top executive: Mary Bloom
Benefits and ERISA
Negotiations and Elections
Trade Secret and NonCompetition
Policies and Best Practices
Grande Village 2610 E. Aurora Road Twinsburg 44087 (330) 963-3600 www.sprengerrhealthcare.com Top executive: Aaron Fox
600 Superior Ave. East, Suite 1600, Cleveland, Ohio 44114
CRAIN’S CLEVELAND BUSINESS
Kindred Assisted Living — The Fountains 1555 Brainard Road Lyndhurst 44124 (440) 460-1000 www.fountainsonthegreens.com Top executive: Carol Rose
Kindred Transitional Care & Rehab — The Greens 1575 Brainard Road Lyndhurst 44124 (440) 460-1000 www.kindredgreens.com Top executive: Elizabeth Ribar
Kindred Transitional Care and Rehab — Stratford 7000 Cochran Road Solon 44139 (440) 914-0900 www.stratfordcommons.com Top executive: Prentice Lipsey
Lake Pointe Health Center 3364 Kolbe Road Lorain 44053 (440) 282-2244 www.communicarehealth.com Top executive: Doug McDermott
Lakewood Hospital SeniorCare Services 1450 Belle Ave. Lakewood 44107 (216) 227-2273 www.lakewoodhospital.org/ seniorcare Top executive: Robert Weil, M.D.
CRAIN’S 2013 HEALTH CARE DIRECTORY
(440) 871-0090 www.concordreserve.org Top executive: Charles H. Rinne
www.communicarehealth.com Top executive: Debbie Smith
Magnifiers & More
4360 Brecksville Road Richfield 44286 (330) 659-6166 www.communicarehealth.com Top executive: Cari Templeton
7775 Mentor Ave. Mentor 44060 (440) 946-3363 www.magnifiersandmore.net Top executive: Deborah M. Kogler
Maximum Accessible Housing of Ohio 1725 E. 115 St. Cleveland 44106 (216) 231-7221 www.mahohio.org Top executive: Stephen P. Hansler
McGregor 14900 Private Drive Cleveland 44112 (216) 851-8200 www.mcgregoramasa.org Top executive: R. Robertson Hilton
Menorah Park Center for Senior Living 27100 Cedar Road Beachwood 44122 (216) 831-6500 www.menorahpark.org Top executive: Steven Raichilson
Montefiore One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock
Pine Valley Care Center
5232 Broadview Road Richfield 44286 (330) 659-4161 www.reginahealthcenter.org Top executive: Mark Yantek
Rockport Independent and Assisted Living 20375 Center Ridge Road Rocky River 44116 (440) 356-5444 www.rockportretirement.com Top executive: Donna Zapis-Thomas
Royalton Woods Retirement Living 14277 State Road North Royalton 44133 (440) 582-4111 www.royaltonwoods.org Top executive: Linda Arduini
S.A.R.A.H. Adult Day Services Cleveland 11303 Pearl Road Strongsville 44136 (440) 846-1751 www.sarahcare.com/strongsville Top executives: R. M. Phillips, Diane Straub, Lisa Zoloty
New Avenues to Independence Inc.
13900 Detroit Ave. Lakewood 44107 (216) 228-7650 www.lshc-oh.net Top executives: David O’Neill, Tammy Sibert
17608 Euclid Ave. Cleveland 44112 (216) 481-1907 www.newavenues.net Top executive: Thomas M. Lewins
7685 Lakeshore Blvd. Mentor 44060 (440) 257-3866 www.lifeservicesassistedliving.com Top executive: Karrie Sprowls
Northwestern Healthcare Center
SALT — Specialized Adult Living Team
570 N. Rocky River Drive Berea 44017 (440) 243-2122 www.communicarehealth.com Top executive: Amy Martin
P.O. Box 16706 Rocky River 44116 (216) 409-1534 Top executive: Lee Ann O’Brien
5500 Northfield Road Maple Heights 44137 (216) 510-4336 www.lamplightcommunities.com Top executive: Severine Petras
Laurel Lake Retirement Community 200 Laurel Lake Drive Hudson 44236 (866) 650-2100 www.laurellake.org Top executive: David A. Oster
Long Term Care Ombudsman 2800 Euclid Ave., Suite 200 Cleveland 44115 (216) 696-2719 www.ltco.org Top executive: David A. Simpson
Lutheran Home at Concord Reserve 2116 Dover Center Road Westlake 44145
Our House 27633 Bassett Road Westlake 44145 (440) 835-2110 www.ourhouseinc.com Top executive: Marguerite L. Van Derwyst
Pebble Creek Nursing Home 670 Jarvis Road Akron 44319 (330) 645-0200 www.communicarehealth.com Top executive: Jennifer Eiswerth
Pine Grove Habilitation Center 5608 Pearl Road Parma 44129 (440) 888-1320
ON THE WEB Access a more comprehensive directory The online version of our Health Care Directory features descriptions of each business and plenty more information. Go to: CrainsCleveland.com/section/HCD
Regina Health Center
Lakewood Senior Health Campus
Lamplight Inn of Maple Heights
SEPTEMBER 16-22, 2013
Salida Woods Assisted Living
Shepherd of the Valley — Boardman 7148 West Blvd. Boardman 44512 (330) 726-9061 www.shepherdofthevalley.com Top executive: Rich Limongi
Shepherd of the Valley — Howland 4100 N. River Road, NE Warren 44484 (330) 856-9232 www.shepherdofthevalley.com Top executive: Tamara Salvino
Shepherd of the Valley — Niles 1500 McKinley Ave. Niles 44446
(330) 544-0771 www.shepherdofthevalley.com Top executive: Frederick Mattix
Shepherd of the Valley — Poland 301 W. Western Reserve Road Poland 44514 (330) 726-7110 www.shepherdofthevalley.com Top executive: Kelly Stansloski
Book your ad in these upcoming issues featuring Crain’s insights into the region’s changing workforce. WHERE THE JOBS ARE Issue date: Oct. 7 Ad close: Sept. 26
Issue date: Oct. 28 Ad close Oct. 17
Contact Nicole Mastrangelo at 216.771.5158 or email@example.com
WOMEN’S HEALTH SERVICES Akron General Women’s Center
16575 S. Franklin St. Chagrin Falls 44023 (440) 247-1300 www.southfranklincircle.org Top executive: Cynthia Dunn
400 Wabash Ave. Akron 44307 (330) 344-6868 www.akrongeneral.org Top executive: Justin Lavin, M.D.
Ann Driscoll, Licensed Acupuncturist
18090 Pearl Road Strongsville 44136 (440) 238-3777 www.lifeservicesassistedliving.com Top executive: Diann Jurcago
St. Augustine Health Campus 7801 Detroit Ave. Cleveland 44102 (216) 634-7400 www.staugministries.org Top executive: James J. Taylor
St. Augustine Health Campus-Towers Assisted Living 7821 Lake Ave. Cleveland 44102 (216) 634-7444 www.staugministries.org Top executive: James J. Taylor
St. Mary of the Woods 35755 Detroit Road Avon 44011 (440) 937-3111 www.stmaryofthewoods.com Top executive: Mary Beth Bouhall
Suburban Pavilion Nursing and Rehabilitation Center 20265 Emery Road North Randall 44128 (216) 475-8880 www.communicarehealth.com Top executive: Cynthia Knight-Brewer
14701 Detroit Ave., Suite 370 Lakewood 44107 (216) 221-2632 www.driscollacupuncture.com Top executive: Ann Driscoll
Comprehensive Women’s Health Care at Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-5395 www.swgeneral.com Top executive: Thomas A. Selden
The Doula Experience Perinatal Services 19006 Stony Point Drive Strongsville 44136 (440) 572-2574 www.doulaexperience.com Top executive: Sunday Tortelli
Elegant Essentials 3637 Medina Road, Suite 130 Medina 44256 (800) 350-5053 www.elegantessentialsonline.com Top executive: Shellie L. Graf
Family Planning Services of Lorain County 602 Leona St. Elyria 44035 (440) 322-7526 www.familyplanningservices.org Top executive: Patricia L. Berger
The Village at Marymount
ICAN of Greater Cleveland
5200 Marymount Village Drive Garfield Heights 44125 (216) 332-1100 www.villageatmarymount.org Top executive: Jeffry A. Myers
10000 Waterford Trail Chagrin Falls 44023 (440) 543-5353 www.icanofgreatercleveland.org Top executive: Pam Kolanz
The Village at St. Edward
The Weils 16695 Chillicothe Road Chagrin Falls 44023 (440) 543-4221 www.theweils.org Top executive: Lauren B. Rock
Lakewood Midwifery Services 1450 Belle Ave., Suite 310 Lakewood 44107 (216) 227-2500 www.lakewoodhospital.org/midwifery Top executive: Robert Weil, M.D.
MetroHealth Women’s Services 2500 MetroHealth Drive Cleveland 44109 (216) 778-5341 www.metrohealth.org Top executive: Brian Mercer, M.D.
4800 Clague Road North Olmsted 44070 (440) 734-9933 www.wellingtonplace.net Top executives: Rick M. Meserini, Patricia Disch
12000 Shaker Blvd. Cleveland 44120 (216) 991-4000 www.preterm.org Top executive: Chrisse France
Wesleyan Senior Living
SPECIAL REPORT: Finding the Work Force of the Future
200 Wyant Road Akron 44313 (330) 836-7953 www.communicarehealth.com Top executive: Eric Hutchins
South Franklin Circle
3131 Smith Road Fairlawn 44333 (330) 666-1183 www.vased.org Top executive: John J. Hennelly
Wyant Woods Care Center
807 West Ave. Elyria 44035 (440) 284-9000 www.villageliving.com Top executive: Mike Rogan
University Hospitals MacDonald Women’s Hospital 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org/womenshealth Top executive: Patricia DePompei
Westlake Village Retirement Community
Womankind Maternal and Prenatal Care Center
28550 Westlake Village Drive Westlake 44145 (440) 892-4200 www.brookdaleliving.com Top executive: Patrick Payne
5400 Transportation Blvd., Suite 10 Garfield Heights 44125 (216) 662-5700 www.womankindcleveland.com Top executive: Eileen M. Murray
SEPTEMBER 16 - 22, 2013
CRAIN’S CLEVELAND BUSINESS
View: Levy would cost owner of $200K home an extra $60 per year continued from PAGE 1
The park system has a tax levy on the Nov. 5 ballot, and Mr. Zimmerman, the Metroparks’ executive director, was looking for editorial support. “Who does not love that picture?” he said as a view of the downtown skyline filled the bus’s front window. “To me, that sells Cleveland. If you were recruiting someone to Cleveland, you’d take them here to see that skyline.” In just a few weeks, the Metroparks will ask Cuyahoga County voters to increase its tax take by approving a 10-year, 2.7 mill tax. A big reason for raising the levy from the current 1.8-mill rate is the need for capital improvements at Edgewater Park and five other properties added to the 23,000-acre Metroparks system in June, when the state of Ohio relinquished control of the lakefront parks. In Mr. Zimmerman’s mind, it’s a perfect marriage. “We’re really pulling our 23,000 acres north and embracing the lakefront,” he said. For 34 years, the Ohio Department of Natural Resources ran the lakefront parks — Villa Angela, Wildwood, Euclid Beach, Gordon Park, East 55th Street Marina and Edgewater — on land that still is owned by the city of Cleveland. But budgets cuts have led to complaints about scruffy beaches, dirty bathrooms, unkempt grounds and a lack of concession stands and other amenities. The city and the state saw Metroparks as the best solution to their problem. Mr. Zimmerman has embraced the lakefront properties as key elements in what he sees as the park system’s role in the long-term economic growth of the region. He said the parks can help make Northeast Ohio an attractive place to live and work, as attested to by the 16 million visits to the parks annually. “One of our goals is: What is it going to take to attract and retain high school and college graduates?” Mr. Zimmerman said. “We’re really trying to fulfill that competitive advantage that I think Cleveland has versus any other industrial city in the country.”
Oriented to the lake Metroparks has 840 employees — including park rangers, groundskeepers and zoo workers — and maintains parkland that is divded into 18 reservations, including the Cleveland Metroparks Zoo and eight golf courses. The new, 455 acres of lakefront property, Mr. Zimmerman believes, will help complete a park system long known as the Emerald Necklace for the way its parks loop around Cuyahoga County. “All roads lead to the lakefront,” Mr. Zimmerman said, referring to the system of rivers that are the skeleton of the park system and drain into Lake Erie. But until now, the park system’s only beachhead was at Huntington Reservation in Bay Village. The lakefront is not the only expansion of the park system that’s underway, however. Metroparks is helping to bring the Towpath Trail to the mouth of the Cuyahoga River. The bike and hiking trail is planned to run 110 miles from New Philadelphia in Tuscarawas County and is complete except for portions in Cuyahoga County. The park system last year also acquired 2.8 acres in downtown Cleveland along the east bank of the
ON THE WEB Take a tour of the Metroparks with executive director Brian Zimmerman at: www.crainscleveland.com
Cleveland Metroparks executive director Brian Zimmerman believes the Metroparks’ lakefront properties are crucial to the long-term economic growth of the region. Cuyahoga at Irishtown Bend. Called Rivergate Park, the property includes a waterfront promenade and a café and will be the park system’s hub along the river. It’s next door to the Cleveland Rowing Foundation’s boathouse and land that the city of Cleveland is turning into a park for skateboarders. The system also is digesting the former Acacia Country Club in Lyndhurst. Last year, the Conservation Fund, a Virginia nonprofit, paid club members $14.8 million for the private club and turned around and donated it to Metroparks.
Taking nothing for granted If it passes, the 10-year ballot levy will bring in about $75 million a year, compared with the current levy, which draws $53 million annually and comprises about 60% of the system’s expenses. Admission fees for the zoo, golf courses and other services, such as guided kayak tours on the Cuyahoga and classes at the Lake Erie Nature and Science Center in Bay Village, plus memberships and grants cover the rest of the $89 million budget. The current levy costs the owner of a $200,000 house $128 a year. The new millage would cost that homeowner $188 a year. The last park levy, in 2004 — which included an increase of 0.3 mills — passed with more than 60% of voters approving it. And, despite a crowded ballot this year, campaign watchers believe it will pass again. Debra Berry, president of the Metroparks board of commissioners, has her fingers crossed. “It is an increase, which it needs to be because of cuts (from a decline in property values) in the past,” Ms. Berry said. “But I really hope people believe it is a good investment of their dollars.” Mr. Zimmerman said the park system, which does not carry any debt, will put more than $100 million into capital improvements over the next decade through annual allocations of levy proceeds. He said he can see a need for investing at least $28 million in the lakefront alone in the next few years. A part of that investment will be covered by $14 million from the state; that money was included in the deal for Metroparks to take the lakefront parks off the Kasich administration’s hands. Mr. Zimmerman said he also hopes to attract corporate and private donations to match some of the system’s capital expenditures.
Doing the wave The latter strategy helped at Huntington Reservation, where
Huntington National Bank provided $10,000 to clean up the beach and make it the only Blue Wave Beach in Ohio. The Washington, D.C.-based Clean Beach Coalition awards the designation to beaches that meet high standards for water quality, safety, habitat conservation and maintenance. Dan Walsh, president of Hunt-
ington Bank’s Cleveland region, said the bank saw it as an opportunity to help boost tourism and the regional economy. “We do our business here in Cleveland, and we wanted to make sure our customers and the community could maximize that asset,” Mr. Walsh said. “The Metroparks are an important part of our past, present and future. It’s a great asset for our community.” It didn’t hurt that the bank didn’t have to pay extra for naming rights.
Connections are critical Dan T. Moore III, one of three Metroparks commissioners, said he supports what he called an ambitious plan for the lakefront properties. Mr. Moore noted that the park system also must acquire more property to continue to add miles of trails. Those acquisitions would allow visitors to hike or ride bikes from places such as Gates Mills to the lakefront without leaving the
park system. “One thing that’s really important is the connectivity,” said Mr. Moore, CEO of diversified manufacturer Dan T. Moore Co. “We want to see as many things connected as possible.” Mr. Moore also would like to see the system add county-owned Wendy Park on Whiskey Island to its lakefront portfolio, noting that his business once owned the property and continues to manage the marina there. He said he would like to see the former Coast Guard station on Whiskey Island be the northern terminus for the Towpath Trail and other trails that track north from as far as south as Cincinnati. Also on the park system’s radar is Dike 14, now owned by the Cleveland-Cuyahoga Port Authority. Created from 30-plus years of dredgings from the Cuyahoga, the 88-acre property near Gordon Park on the city’s East Side has become a heavily wooded area and a sanctuary for migrating birds. Those moves would further the focus Mr. Zimmerman believes is transforming the park system. “We’re really adding the next level of complementary parks,” Mr. Zimmerman said. ■
CRAIN’S CLEVELAND BUSINESS
SEPTEMBER 16 - 22, 2013
Taussig: Patient volumes have increased steadily overall volume on the main campus is up 6% and inpatient volume climbed 10% from a year earlier. Dr. Bolwell credited the region’s aging population as the primary driver for the infusion of new patients to the Clinic’s cancer program. Last year, Dr. Nathan Levitan, president of UH’s Seidman Cancer Center, told Crain’s the region’s aging population was one of the main reasons UH was expanding its cancer program so heavily. “That certainly impacts the number of patients coming to us,” Dr. Levitan said at the time. “Because of the convenience factor of our locations and the investments we’ve made in broadening and deepening the services we provide, we’ve seen remarkable growth in the program.” While Taussig continues to see growth on the local front, Dr. Bolwell expects the institute to play a “very big” role in the Clinic’s con-
continued from PAGE 3
until taking Taussig’s helm on a permanent basis in July 2011. Dr. Bolwell took over Taussig on an interim basis just as University Hospitals was preparing to launch its freestanding, $260 million cancer hospital near University Circle in 2011. UH has continued to expand its cancer center’s footprint, though Dr. Bolwell said UH’s efforts haven’t derailed the Clinic’s growth. Patient volumes for Taussig’s regional oncology department — that is, cancer care that takes place anywhere besides the main campus or its outpost in Sandusky — are up 26% so far this year from levels during the like period in 2012, Dr. Bolwell said. That growth largely has been driven by the Clinic’s burgeoning regional locations in Medina, Twinsburg and Avon. Also, so far this year at Taussig,
tinued quest to extend its footprint. The Clinic made inroads in northwest Ohio when it bought Sandusky’s North Coast Cancer Care in November 2011. Also, as the Clinic’s cardiovascular institute has done with other health systems, Taussig early last year inked a deal to serve as a consultant of sorts to Cadence Health’s cancer program outside Chicago. Dr. Bolwell also expects Taussig to play a role in the Clinic’s deepening relationships with other health care organizations with which it has struck alliances in recent months. Those include ProMedica, a Toledo-based health system that operates 11 hospitals, and Community Health Systems, a for-profit health care giant headquartered in Nashville, Tenn., that leases or operates 135 hospitals in 29 states. Clinic officials stressed the breadth of those relationships is still being hashed out.
“I think we have a lot of things in the institute that are attractive to our partners,” Dr. Bolwell said.
A personal approach Dr. Bolwell said Taussig faced significant recruiting needs when he took the helm, but it since has added 27 physicians to its ranks, bringing the institute’s physician staff to 149. The new docs, in addition to helping with the institute’s growing patient volumes, have helped boost Taussig’s research profile. So far this year, the number of clinical trials at Taussig has increased by about 15% from the like period last year. One of Taussig’s burgeoning research interests — and one of the Clinic’s overall — is in the area of personalized medicine and genomics. Within the last month, one of Taussig’s newest docs, Dr. Davendra Sohal, started enrolling patients in a new study that allows se-
lect cancer patients to have their tumors analyzed individually for genetic mutations that might avail them of new treatments. Bolwell The Clinic is sending the tissue samples to Foundation Medicine, a Massachusetts-based company, for a comprehensive genomic analysis outside of the Clinic’s in-house capabilities. The idea, as Dr. Sohal characterized it, is to find the tumor’s “Achilles’ heel” and the right weapon to attack the cancer instead of the standard treatment options, such as chemotherapy, that often have unwanted side effects. “We recognize that this is what the future of cancer treatment is going to be,” said Dr. Sohal, a staff physician in Taussig’s department of solid tumor oncology. “This is the most promising lead. This is the next quantum leap in cancer treatment.” ■
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SEPTEMBER 16 - 22, 2013
CRAIN’S CLEVELAND BUSINESS
REPORTERS’ NOTEBOOK BEHIND THE NEWS WITH CRAIN’S WRITERS
SEPTEMBER 9 - 16
Hey, Berea, let’s get ready to rumbllllle!
An economist among economists
Brave new world of manufacturer marketing
The big story: The remaking of Cleveland’s former financial district as a mixed-use neighborhood will take a big step as developer K&D Group said it will begin converting to apartments the vacant, 21-story office building that once housed East Ohio Gas Co. K&D plans to open the first of 223 apartments next July and should finish the $65 million conversion by August 2015. K&D last week closed the purchase of the building from Sovereign Partners of New York City. The glass-walled and stone building was constructed in 1959. The new apartment project will be called the Residences at 1717, reflecting its address at 1717 East Ninth St.
■ Next spring, students from across the country will pack up their carefully designed robots with the hopes of destroying, well, other carefully designed robots, at the 2014 National Robotics League championship. Despite local ties, the national competition will be held in Ohio for the first time since its start in 2009. The new location at Baldwin Wallace University in Berea is just a short drive from the Cleveland headquarters of the National Tooling and Machining Association, the organization that founded the National Robotics League. The competition has been held in Indianapolis for the past three years. The move will make it cheaper and easier for some of its “most active areas” to get to the competition next May 16 and 17, the organization said. The Cleveland area was attractive because it’s a “great center for manufacturing,” said Maureen Carruthers, program director for the National Robotics League. The National Robotics League links students with manufacturers to create robots that ultimately battle it out in an arena. The program helps students learn necessary skills for STEM (science, technology, engineering and mathematics) careers in a fun way, Ms. Carruthers said. — Rachel Abbey McCafferty
■ Jack Kleinhenz, a well-known Clevelandarea economist who formerly was with the Federal Reserve Bank of Cleveland, has been tapped to serve as president of the National Association for Business Economics through 2014. Mr. Kleinhenz, who also serves as chief economist for the National Retail Federation, is principal and chief economist for the Kleinhenz & Associates investment advisory firm in Cleveland. He also is as an adjunct economics professor at Case Western Reserve University’s Weatherhead School of Management. The National Association for Business Economics describes itself as the “premier professional association for business economists and others who use economics in the workplace.” In a news release, Mr. Kleinhenz said, “NABE has been a major factor in my career as an economist and it is my desire to pass on the benefits and inspiration that NABE has afforded me.” With Mr. Kleinhenz at the helm, the association is expected to launch a business economist certification program he helped develop over the last several years. This fall, Mr. Kleinhenz is teaching a course on urban economics at Case Western Reserve. — Timothy Magaw
■ Manufacturers know how to make parts, equipment and machinery, but producing compelling blog posts, videos and Tweets can be a different story. About 90 representatives looking to better market their manufacturing companies filled a room last Thursday, Sept. 12, in Cleveland’s new convention center for Content Marketing World’s Manufacturing Summit. The event, hosted by ThomasNet, was one of five specialized business-to-business summits held at the end of the three-day Content Marketing World conference. Those industry segments have different needs, said Linda Rigano, executive director of media relations at ThomasNet, which connects buyers and sellers and offers other support services. Ms. Rigano said manufacturers are starting to embrace content marketing, the practice of creating content such blog posts, and using social media to advance their interests. Sessions included tips from marketing and communications professionals at companies such as welding equipment maker Lincoln Electric Co. and Avery Dennison Corp., a producer of labeling and packaging material. Rick Neiman, global director of digital marketing at Avery Dennison, told manufacturers to focus on “help, not hype,” because customers and potential customers want educational information, not information on specific products. “The world has changed,” he said. — Rachel Abbey McCafferty
BEST OF THE BLOGS
COMPANY: Professional Travel Inc., Cleveland
Excerpts from recent blog entries on CrainsCleveland.com.
PRODUCT: Its 50th anniversary
That’s the ticket
A gift for the history books: Joseph Keithley and his wife, Nancy, committed $15 million toward a joint effort between Case Western Reserve University and the Cleveland Museum of Art to churn out the next generation of curators, art scholars and museum directors. The gift is from the couple’s fund housed at the Cleveland Foundation. The joint program will be known as The Nancy and Joseph Keithley Institute for Art History. Mr. Keithley is a university trustee, and Mrs. Keithley is a trustee at the art museum. #1 PHO: The Cleveland Clinic and three other major orthopedic practices from around the country forged an alliance that the groups say will improve patient care and reduce costs. The new group — a clinically integrated physician hospital organization, or PHO — will be known as National Orthopaedic & Spine Alliance LLC. In addition to the Clinic, the new venture includes The CORE Institute of Phoenix, OrthoCarolina of Charlotte and Rothman Institute in Philadelphia. Planning the breakup: Glenn A. Eisenberg, executive vice president of finance and administration and chief financial officer at Timken Co., plans to leave the Canton manufacturer next year when it splits into two companies by spinning off its steel business from its bearings and power transmission business, which will retain the Timken name. At that time, Philip D. Fracassa and Christopher J. Holding will be named chief financial officers of the two, independent publicly traded companies. A whale of a spinoff: BioMotiv LLC of Shaker Heights and New York University formed Orca Pharmaceuticals, an Oxford, England, company that plans to commercialize an oral drug designed to treat psoriasis and other autoimmune diseases. The technology was developed by investors from the university, in collaboration with founders in England. Fan service: The Greater Cleveland Sports Commission this week will submit bids for NCAA championships that will be held between 2014 and 2018 — and the group has its sights set on three of the biggest events in collegiate sports. The commission hopes to lure the NCAA Women’s Final Four, the men’s Frozen Four hockey finals and the NCAA Division I wrestling championships to Cleveland. It should learn by Oct. 28 if Cleveland is a finalist to host each event. Portfolio management: Forest City Enterprises Inc. has closed most of its previously announced joint ventures with QIC, one of the largest institutional investment managers in Australia, to recapitalize and invest in a portfolio of eight Forest City regional malls. Seven of the individual joint ventures closed Sept. 10; the eighth is expected to close by month’s end. The overall transaction puts the value of the portfolio at a total of $2.05 billion. Forest City expects to generate total liquidity of about $350 million after transaction costs.
Professional Travel has been around the block more than a few times in helping corporations get their employees around the country and the world. The travel management company, ranked the 33rd largest in North American by trade publication Travel Weekly, this year is celebrating 50 years in business. Bob Sturm, president Sturm and CEO of Professional Travel, said in a statement that the firm’s “ongoing investment in technology has helped to fuel our growth.” In addition, he said, “It’s our commitment to world-class service that has been a constant over the years and the reason our clients continue partnering with us today.” Professional Travel says it manages corporate travel programs with technology and analytics that maximize customers’ savings and return on investment. Specialized departments include On-Line Fulfillment, VIP Services, Data and Analytics, Emergency and Risk Mitigation, Groups and Meetings and Professional Sports Travel. The company also has a full-service leisure and vacation department. As a member of Ensemble and Radius Travel, Professional Travel also has relationships with large vacation companies such as Apple Vacations, Disney and Sandals. For more details, visit www.protrav.com. Send information about significant corporate anniversaries to managing editor Scott Suttell at firstname.lastname@example.org.
■ Cedar Point once again cleaned up in the annual Golden Ticket Awards, winning the title of “Best Amusement Park in the World” for the 16th consecutive year. It was close. Winners of the awards, sponsored by trade publication Amusement Today, were selected by votes from amusement park enthusiasts worldwide. Cedar Point won with 23% of the votes, just ahead of Europa-Park in Germany, which won 22%. But a close win is a win. Cedar Point has earned the top honor each year since the inception of the Golden Ticket Awards in 1988. Cedar Point’s Millennium Force roller coaster was named the “Best Steel Roller Coaster in the World” for the third year in a row. In the category of “Best New Ride,” Cedar Point’s GateKeeper roller coaster was third, with 15% of the vote, behind Outlaw Run in Silver Dollar City (45%) and Iron Rattler at Six Flags Fiesta Texas (19%). Cedar Point also was ranked as one of the top five parks in the world for “Best Kids’ Area” and “Best Halloween Event.”
Where the jobs are ■ Know any college graduates looking for a job? Encourage them to come to Cleveland. That’s a reasonable conclusion to draw from a story from TheAtlanticCities.com about the best cities for newly minted grads. Writer/“Creative Class” guru Richard Florida turned to the economic and labor market data firm EMSI to list job openings
in fields that require post-secondary education and are in fields that have grown by 2% or more in 2013. The top 10 cities for job openings included some expected options — San Jose, Washington, Boston, Seattle, Austin — but also some surprises, such as Hartford, Detroit and Baltimore. Mr. Florida noted that other unexpected cities — Cleveland, Pittsburgh, Cincinnati, St. Louis and Kansas City — “all number among the top 20 best metros for recent college grads seeking work.” The “good news,” he wrote, “is that Rust Belt metros like Detroit, Pittsburgh, and Cleveland appear to have turned the corner. These metros have a lot to offer highly educated recent grads: affordable housing, a low cost of living, authentic neighborhoods, and revitalizing cores, as well as a relatively high level of job openings in fast-growing highly educated fields.”
Generation next ■ Ohio companies took two of the 10 slots on an alphabetical list from Site Selection magazine of the “Top Utilities in Economic Development for 2013.” The magazine said American Electric Power of Columbus and FirstEnergy Corp. of Akron “know how to help projects and communities hit growth milestones.” A FirstEnergy team led by Patrick J. Kelly, director of economic development, “helped $2.7 billion of projects come to pass in its six-state, 65,000-square-mile territory, which will create 7,900 jobs,” according to the magazine. Those projects include locations and expansions from the likes of Target and Rubbermaid in Ohio; Rocky Gap Casino in Maryland; Thor Labs in New Jersey; and East Penn Manufacturing and Aquion Energy in Pennsylvania.