22 January 2025
Re: RESIDENCE FREQUENTLY ASKED
QUESTIONS/QUERIES
Dear Residence Applicant
Please see some useful information on your Frequently Asked Questions (FAQs) that will assist you during this registration process below:
FAQ’s & A’s on Residence Application Statuses
FAQ 1: KF- FIRST TIME APPLICANT – Pending
A 1: FIRST-YEAR STUDENT APPLIED FOR RESIDENCE
Residence Placement is an ongoing process, and the statuses are updated daily thus, you are requested to constantly check. Students should email Residencec@cput.ac.za for the District Six and Mowbray campuses and Residenceb@cput.ac.za for the Belville and Wellington campuses Please do not come to residences unless your accommodation is confirmed. If students have not received a communication/ or your status has not changed on SOS by the 15th of February 2025. Regrettably, your application is unsuccessful.
FAQ 2: KF- RETURNING STUDENTS – PENDING
A 2: RETURNING STUDENTS THAT WERE FIRST YEARS IN THE 2024 ACADEMIC YEAR: These students’ statuses are subject to confirmation of funding (NSFAS/ BURSARIES), and this process is expected to be concluded on Friday, 24th January 2025, all statuses will be changed following such confirmation.
FAQ 3: KB – RESIDENCE- RESIDENCE FULL TO CAPACITY
A 3: Regrettably, our bed spaces are limited, the number of beds available has been allocated, and the student is advised to make alternative accommodations.
FAQ 4: K1-THE STATUS IS K1 – RESIDENCE DECLINED ACAD CRIT (APPEALS PROCESS)
A 4: These students do not meet the requirements for placement due to their academic performance. Application for appeals was opened on the 21st of December 2024 and is now closed Such appeals run in sequence with other University appeals, such as Faculty and Financials, and are still under review, and communication will be sent to students when the committee has concluded The primary conclusion date is the end of February, but it is subject to change as other processes fold
FAQ 5: K0- DECLINED 60KM RADIUS
A 5: Our Residence Placement Policy provisions are that if your high school is within a 60km radius, regrettably we cannot accommodate your applications Students are encouraged to make alternative accommodation arrangements.
FAQ 6: PRIVATE ACCOMMODATION STUDENTS
A 6: All private accommodation enquiries should be directed to NSFAS / Financial Aid for funding verifications and referrals to Private Accommodation
FAQ 7: MANUAL BILLING
A 7: If you are registered for two (2) or fewer modules, your course is only offered Part-Time and you request Manual registration please use the link below https://forms.office.com/Pages/ResponsePage.aspx?id=60hhzFbTOEQDzpNYrlUyEDmp2QbG2VPju_gmb0nytRURFI2M0E4SlhWQ0JOSjJJQlpVV0FZWTBTOS 4u
FAQ 8: INTERNAL ROOM PROMOTIONS/ CHANGES
A 8: Please contact your respective Residence Coordinator.
FAQ 9: RESIDENCE TRANSFERS
A 9: Residence transfers will be limited to a Faculty-based placement process, which is administered by the department’s back office. Under no circumstances should any other transfer requests be entertained unless supported and verified by the Student Life and Residential Services department and is declared an unforeseen/ compelling circumstance and requires a transfer, please send the stated information to residenceC@cput.ac.za for District Six and Mowbray campuses and Residenceb@cput.ac.za for Belville and Wellington campus with the subject email – REQUEST FOR RESIDENCE TRANSFER
FAQ 10: TEMPORARY ACCOMMODATION
A 10: The institution does not provide any temporary accommodation for any persons wishing to study at CPUT or students whose academic or residence registration is not completed
FAQ 11: WALK-INS/ STUDENTS WITH NO RESIDENCE APPLICATIONS
A 11: All our processes are online, and no inquiries will be attended to on campus. our officials and assistants are only assisting students who are “technically” struggling to process their registration, and not to address crowds of students. These consultations are done at the Elearning centre.
Primary Contacts
ResidenceC@cput.ac.za for the District Six and Mowbray campuses and Residenceb@cput.ac.za for the Belville and Wellington campuses
Billing-related issues:
ResidenceC@cput.ac.za for the District Six and Mowbray campuses and Residenceb@cput.ac.za for the Belville and Wellington campuses Smita@cput.ac.za for Escalation
We appreciate your patience and understanding and all the best for 2025
Department of Student Life and Residential Services Division of Student Affairs