schools, hospitals, sports centers, nursing homes, public and private buildings, Air-conditioning Services, Public Lighting Services, and Global Services, but also services with a large degree of technological innovation such as the supply, management, and maintenance of cogeneration and trigeneration systems, photovoltaic and solar thermal systems, biogas and biomass systems, and geothermal energy activities. The “Networks” division, which represents the Cooperative’s traditional business, is involved in the construction and maintenance of methane gas and LPG distribution networks, water pipeline systems, and sewer systems as well as electrical power supply networks, firefighting, data networks, and district heating. The “Gas” division is regarded as the financial heart that led to the previously mentioned development of both the Cooperative and the whole Group. Over time the Cooperative has covered the whole sector through distribution and the establishment of the sales company; at the same time it has created a dense network of additional services for the same distribution/sales chain that includes the construction and installation of pressure regulating stations; correction, measurement, and gas pressure reduction units; and odorizing, cathodic protection, and leak detection services. It has carried out research and development, installing systems such as the Total Data Service and a metrology laboratory. By creating this range of products and integrated services, the Cooperative in this field can now be defined as the most complete competitor on the market.
The “Information & Communications Technology” division was established at the beginning of the decade on the basis of experience gained in the traditional divisions and with the goal of developing innovative IT features to be offered to users within the group and to be placed on the market. This division offers ERP, web service, software billing, and CMS solutions. This division also offers call and contact center, home automation, video surveillance, access control, systems remote control, and counter telemetry services. The activities of the Cooperative and the Group are conducted mainly in Italy, with a clientele made up of public and private organizations, and in the case of gas sales, also the general public. As we will see in the section on strategies and the projected development of future management, a process of globalization is occurring which, with regard to longterm objectives, will result in the Cooperative and the Group earning at least 30% of revenues abroad in the next decade. Currently the Group’s interests are focused on Romania, North Africa (Algeria and Tunisia), and Argentina. With regard to the domestic market the Group is firmly established throughout the Italian peninsula, working through their respective offices. The Cooperative has divided its operating areas into ten domestic branches, together with another three (for the moment) foreign branches, which are listed below: Head office area: Concordia sulla Secchia Bologna area: Bologna Northwestern area: Melegnano office
Northeastern area: Padua and Lavis (TN) office Fano area (Marches, Umbria, and Romagna): Fano office Sant’Omero area (Abruzzo - Molise and Apulia): Sant’Omero office Tuscany area: Arezzo office Central area (Latium): Rome office Southern area: Naples office Sardinia area: Nuoro office Romania: Cluj Napoca office Algeria: Algiers office Tunisia: Tunis
Personnel, environment, and company social values
1. Personnel Generating real work with respect toward individuals and their growth has been our cooperative’s mission for 112 years. Development, turnover, and innovation have been possible as a result of the irreplaceable work of our men and women. Without the contribution of those who have worked within the Cooperative and its group, the results in question would not have been possible. The human component inside a company is the real added and intangible value. In the last two years, in a
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