Proposal from CoverMe to Fitness First


We’ve got you. Recruit. Manage. Reward.




We’ve got you. Recruit. Manage. Reward.
By partnering with CoverMe, Fitness First UK can reduce operational challenges, improve staff and class management, and elevate member satisfaction and reducing cancellations. CoverMe’s technology-driven approach aligns perfectly with Fitness First’s commitment to providing a seamless and high-quality fitness experience. Together, this partnership can drive operational excellence and continued success in the competitive fitness market.
• Effortless Team Communication: Our fast, secure in-app messaging keeps your team in sync, ensuring seamless coordination at every level.
• Streamlined Compliance: With cloud-stored certifications and insurance, managing instructor compliance has never been easier.
• Recruit and Grow Your Network: Instantly connect with certified and insured fitness professionals in the local network in just 3 steps and 21 seconds (every profile is human-verified for your peace of mind).
• Retain Top Talent: Our industry-leading rewards and recognition program motivates and retains your top instructors, offering exclusive perks from global brands like Nike, Apple, and more.
We don’t just simplify operations—we empower your team. With our extensive rewards program, fitness professionals can gain access to exclusive offers designed to keep them inspired and loyal. We have over 6000 fitness professionals on our network in the UK alone and work with some of the UK’s leading operators.
CoverMe have been working with 5 sites across the Fitness First Estate (TMS, The Strand, Balham, Highbury and Baker Street), this has been a successful pilot where we have shown success across the sites and met the following objectives:
1.Improve efficiencies of group exercise management, cover, and communication.
The platform’s centralized scheduling, automated instructor matching for cover, and integrated messaging streamline managemen t and ensure communication is timely and effective.
2. Raise and maintain standards of mandatory compliance documents.
CoverMe automates compliance checks for certifications, insurance, and other mandatory documents, ensuring that only complian t instructors are approved and active on the platform.
3. Improve standards of group exercise delivery to members.
By matching instructors based on qualifications and experience, CoverMe ensures that members receive high-quality group exercise sessions, meeting Fitness First’s delivery standards.
4. Improve and maintain standards of prerequisite qualifications for teaching.
The platform verifies qualifications during onboarding, ensuring instructors meet the criteria for specific disciplines before being approved.
5. Reduce the number of hours spent on timetable management by Fitness Manager.
Automated scheduling and instructor matching significantly reduce the time spent by Fitness Managers on timetables, allowing them to focus on other strategic priorities.
6. Identify where recruitment of certain Group Exercise disciplines is required.
Detailed reporting and analytics highlight gaps in instructor availability for specific disciplines, enabling targeted recrui tment efforts.
Phasing:
It is proposed that we roll out CoverMe in two phases
Phase 1: All London sites within the FF estate (16 sites)
Phase 2: Remaining sites in the estate across the UK (8 sites)
Sites specifics
Phase 1 Sites: All London Clubs
Phase 2 Sites: Bangor, Wigan, Milton Keynes, Bath, Bedford, Brighton, Solihull and St Albans.
Proposed Timeline
GO LIVE DATE: A proposed live date of 24th of Feb for Phase 1 Sites
GO LIVE DATE: A proposed live date of 24th of March for phase 2 sites.
Communication to Phase 1 teams: WC 24th January.
Communication to Phase 2 teams: WC 24th February
Onboarding Phase 1 sites: 10th – 21st February
Onboarding Phase 2 sites: 10th – 21st March
(One-off fee charged on set up of agreement)
Fitness First Group £1499 + VAT
1-20 Sites
20+ Sites
Cost per Site per month
£89.00 £1424 + VAT (16 sites) £17088 + VAT
£79.00 £1896 + VAT (24 Sites) £22752 + VAT