Cash Flow Pro Podcast.Telemarketing expert tips. How to Cold Call and Generate Leads? Episode #141.
In this episode of Cash Flow Pro, we go on a new journey as Casey sits down with Richard Blank, Founder of Costa Rica's Call Center, to discuss the art and business of telecommunications As real estate investors, we understand that sometimes cold calling does not always work the way we expect it to Well, that ends today
Originally from Northeast Philly, Richard always showed a deep appreciation and passion for the Spanish language He was a Spanish communication major and, at twenty, got the opportunity to work at a friend's call center in Costa Rica. By the age of thirty, he threw his hat in the ring and started his own call center. Richard takes the time to dissect with us some of the myths, struggles, and techniques behind the phone line.
In this episode, we discuss:
Setting up a telemarketing team Work and workers in Costa Rica Investing in your employees International employees and the telecommunications business How to avoid being classified as spam while sourcing leads Calling as a concierge serviceTune in on this episode to discover how you can make the most out of your cold calls!
CashFlow Pro helps you find an approach to real estate investing that works for your needs in these uncertain economic times We look at all facets of real estate investing, from insurance to lending and everything in between
We have spent years moving & adjusting the pieces in an effort to learn and lay a foundation to build a structure that focuses on helping investors maximize returns without exposing them
to the elements of unnecessary risk.
By teaching and learning a balanced approach of acquiring high cash flow assets, coupled with lower risk, medium cash flow assets to strike a chord of balance between profit & risk for our investor partners Our listeners, as well as our investor partners' success is our main goal With this goal in mind we will strive everyday to provide transparency, security & accountability for every dollar we are trusted with
Cash Flow Pro podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat.Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San
Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Richard Blank has the largest collection of restoredAmerican Pinball machines and antique Rockola Jukeboxes in CentralAmerica making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University ofArizona and a certificate of language proficiency from the University of Sevilla, Spain.AKeynote speaker for Philadelphia'sAbington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business.
Giving back toAbington Senior High School is very important to Mr. Blank.As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every CentralAmerica call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcentercom/en/outbound-bpo-campaigns/
