RISKSA May 2015 by COSA Media

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Publisher & editor Andy Mark Editorial director Sarah Bassett Managing editor Nicky Mark

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Assistant production editor Gemma Gardner

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Feature writers Anton Pretorius Dominic Uys Frances Bailey Luka Vracar Melissa Wentzel

written-off WHo mAKES THE moNEY?

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Art director Herman Dorfling Design and layout Davida Smith Mariska le Roux

THE RISKSA WINDSCREEN SURVEY 2015

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Copyright RISKSA (Pty) Ltd 2015. All rights reserved. Opinions expressed in this publication are those of the authors and do not necessarily reflect those of the Publisher, Cosa Communications (Pty) Ltd, COSA Media, and or RISKSA (Pty) Ltd. The mention of specific products in articles or advertisements does not imply that they are endorsed or recommended by this journal or its publishers in preference to others of a similar nature, which are not mentioned or advertised. While every effort is made to ensure accuracy of editorial content, the publishers do not accept responsibility for omissions, errors or any consequences that may arise therefrom. Reliance on any information contained in this publication is at your own risk. The publishers make no representations or warranties, express or implied, as to the correctness or suitability of the information contained and/or the products advertised in this publication. The publishers shall not be liable for any damages or loss, howsoever arising, incurred by readers of this publication or any other person/s. The publishers disclaim all responsibility and liability for any damages, including pure economic loss and any consequential damages, resulting from the use of any service or product advertised in this publication. Readers of this publication indemnify and hold harmless the publishers of this magazine, its officers, employees and servants for any demand, action, application or other proceedings made by any third party and arising out of or in connection with the use of any services and/or products or the reliance of any information contained in this publication.

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TE N Ti m E s P i C A AwA r d wiNNEr s o uTh A f r i C A

CONTENTS MAY 2015

To write off or not

26 |

SHORT TERM

26 / High net worth vehicles demand high standard cover 36 / Towing the line 40 / Locking in on compulsory third party motor insurance 44 / Chasing taxis 50 / The windscreen survey 56 / Dashing and daring

LIKE US ON FACEBOOK / RISKSA

60 |

MEDICAL

60 / Funding the revolution 64 / Head, shoulders, knees and toes

Help! I need somebody...

92 |

68 |

LONG TERM

CAREER

134 / Arriving Alive

100 / Drive Like A Girl

138 / Birkin Performance Cars

106 / The rise of the connected car

142 / The culture of coffee

112 / The changing face of business interruption

146 / Broker’s wife

68 / The future of index tracker funds 72 / Tax-free and easy

122 / News

76 / Life is for the living (annuity)

126 / Events

86 | MANAGING RISK

86 / Sandton; eyes too big for its stomach? 88 / PI cover – an essential aspect of risk management 90 / Getting the edge as a risk management professional

LIFESTYLE

92 / Help! I need somebody…

116 / Digital Focus: keeping up with compliance

134 |

138

The Supercar experience

Renasa knows there are no better champions for looking after the interests of clients and providing professional advice than independent brokers. But, servicing them is not easy or inexpensive and so, more and more, insurance companies are going direct and putting up

operational road blocks that undermine broker independence. Not Renasa, the true home of the independent broker. When others say “cut out the middleman...” we say “at your peril.” And we even go on TV to say it! Call us today on 0860-RENASA

write off When a vehicle is written-off, there is money to be made, both by ethical and unethical means. For Motor Month, RISKSA takes a look at the intricate lifecycle of a writtenoff vehicle, examining the process from start to finish and then following the money changing hands. We even take a tentative step into the underground economy after a write-off. ď&#x192; Frances Bailey

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or not 11 5

SAFETY IS OUR PRIORITY No matter what life throws their way, your clients can rest assured that we’ll be there when they need us. Our new “Star Drive” technology provides scoring information, automatic crash detection and accident validation data, providing piece of mind, as part of our many telematics solutions. Altech Netstar, we take action so you get your own back. Call us on 0860 12 24 36 for more information on Altech Netstar’s Stardrive.

GET YOUR OWN BACK

www.netstar.altech.co.za 11 13

According to western definitions, a high net worth individual (HNWI) is identified as having investable assets (excluding primary residence) in excess of 1 million USD. RISKSA finds out what defines a high net worth vehicle and how insurance for these coveted treasures stands apart from ordinary motor cover.

here seems to be some debate around what defines a high net worth vehicle. Some say it’s the value of the car itself, while others argue that any vehicle owned by a HNWI qualifies for exclusive cover regardless of the vehicle’s value.

Jon-Marc Loureiro, risk services executive at One Insurance, is not entirely sure that there are HNW vehicles, arguing that a HNW vehicle is simply a vehicle owned by a high net worth individual. But he also says that HNW individuals do typically drive expensive cars for the obvious reason that they can afford too. At MUA Insurance Acceptances, they’ve recently moved away from stand-alone motor insurance and instead use the collective insurable assets under the insured’s control as an indicator of whether they will qualify for MUA’s executive product. “It is very interesting that you will find two extremes when it comes to HNW insurance. On the one side of the spectrum you may find individuals who own very expensive homes but prefer to drive older cars, while in contrast to this, those who drive expensive cars but prefer to live apartment-style lifestyles,” says managing director at MUA, Christelle Fourie. Celeste Rossouw, national marketing manager at Quicksure, says that Quicksure subscribes to the traditional approach for its HNW policy called Your Personal Lifestyle: “We define a HNW vehicle on a value of R1 million and over and it’s determined on value alone.”

Willem Smith, managing director of personal lines at Hollard, also classifies a vehicle in the exclusive bracket if it costs more than R1 million. He adds that there are two classifications within the definition of a HNW vehicle; one is the performance or ‘supercar’ category where performance, speed, price, and power-to-weight ratio are the determinants. This category includes makes like McLaren, Ferrari, and Maserati.

only be settled for R150 000 at the time of the loss when the vehicle values are checked again.

Then there are the collector items that include ‘a highly sought after 1959 Mercedes SL280’ or a more luxurious vehicle like a Rolls Royce or Bentley.

Loureiro differentiates HNW cover from standard cover in the amount of extra options available to HNW clients. “For their classic James Dean Porsche 550 Spyder (or the ‘little bastard’ as Dean used to call it) they need classic collectible cover. This cover understands the problems where the spares are difficult to source and repairs are a more personal and delicate affair,” he explains.

At MUA the minimum entry level sum insured to qualify for executive coverage is R3 million for buildings, contents and all risks combined, or a contents minimum of R750 000. “Should the individual qualify on these entry levels, MUA will insure all their vehicle assets regardless of value,” says Fourie.

Special treatment Whether it’s the vehicle or the owner that determines HNW cover, the cover itself offers HNW policyholders a completely different experience to that of standard vehicle insurance. According to Rossouw, Quicksure’s standard vehicle cover insures the retail value of the vehicle according to the auto dealers’ guide and it depreciates as per the guide. So it is possible to insure your vehicle on a standard policy for R200 000 and find that you might

“On our high net worth policy we insure vehicles on an agreed value basis for the amount it was purchased for. This amount is fixed for 24 months with no depreciation and thereafter depreciation is 10 per cent per year but fixed for every 12 months,” says Rossouw.

He goes on to suggest other examples of cover such as extreme lifestyle (4x4) and laid up cover for the holiday car at ‘the house in Plett’ that’s activated as comprehensive for those two visits per year that the owners use it, and individual assistance for the insured’s day-to-day driving experience. “We find that owners often consider HNW vehicles works of art and require services from an insurer that respects their vision and gives them the protection they feel their special asset deserves,” says Smith. He adds that Hollard’s acquisition of Aquarius and Execuline has enhanced their

Old enough to

melt your

wheels

Because of the practical and operational differences between owning a standard vehicle compared to a HNW vehicle, it can be expected that claims will differ as well. That was the case when Hollard received a claim for their client’s Lamborghini which had crashed. There was nothing wrong with the tread of the tyres of the high value Lamborghini but because they were old, and the vehicle was seldom driven, the rubber had hardened, become brittle, and melted when the owner took the car for a rare drive on a highway. Smith explains, “In December 2014, a Hollard policyholder had the unfortunate experience of their Lamborghini crashing and after a detailed reconstruction of the accident scene it was discovered that the rubber of the wheels had literally melted. “Those of us who drive to work every day and go through tyres regularly will find it surprising that tyres can last long enough to ‘melt’ from old age. This Lamborghini crash was not caused from worn out tyre treads. They were in excellent condition because the car was rarely driven and the mileage was low. The cause of the melt down was the age of the rubber on the tyres which had become rigid and inflexible with time.” Smith appeals to intermediaries to pass on the warning to clients who are owners of HNW vehicles which are prized possessions and seldom driven. He says that in many cases, a vehicle shows a very low mileage and the tyres and treads look good to the eye, but in any situation where a car is seldom driven the age of the tyres needs to be monitored.

Willem Smith, managing director, Hollard Personal Lines

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He advises owners of these vehicles make a note of the tyres’ installation date in the service manual and also having the tyres inspected after five years as this is the period of time for which most tyre manufacturers offer a warrantee.

HNW vehicle service model, allowing them to meet the exacting standards that individuals who can afford these vehicles demand from an insurer. Fourie advises that when insuring the wealthy, the underwriter needs to take into account their different tastes and lifestyles as the risks that confront each individual’s personal assets can vary, and require a tailored approach. “By doing a full valuation at inception of cover, the HNW individual can be assured that they are paying the correct risk premium and will not be underinsured when it comes to the claims stage,” she says. Fourie explains that establishing the value of a collectible car can prove quite challenging. The insurer needs to take factors such as the collectible value and the condition of the car into consideration to ascertain a suitable value for the vehicle and ensure that the value agreed upon is guaranteed. She reports that contrary to how general motors are evaluated, the value of classic motor vehicles and certain HNW vehicles actually appreciate over time, which is why a HNW vehicle needs to be reviewed on an annual basis and the policy updated accordingly.

“Failing to do so can result in a major undervaluation, which could cause major problems in the event of a claim as the insurer would only pay out the amount stipulated in the policy. This will most likely be far less than what the vehicle is worth,” she warns.

The finer details There are some interesting benefits different insurers offer, and also some special requirements for the HNW individual insured. For instance, Smith reports that keeping mileage low is often a client preference in order to preserve value; to assist, Hollard offers special transport cover to ensure that an insured vehicle is covered while being transported to the client’s holiday home. “We also allow owners of HNW vehicles to take their excess up to R100 000 to keep premiums lower on these vehicles,” he adds. One offers an array of features including a chauffeur service so drivers can ‘arrive alive,’ cover for changes to your vehicle due to physical impairment, medical expense, delivery after repair and importation of parts for repair or replacement.

An elephan t in t he cla i m Loureiro reports a client of One was travelling around the Kruger National Park when they happened upon a bellowing and excitable elephant that violently attacked the client’s car. Fortunately everyone was unhurt albeit quite shaken by the incident. One arranged for a car hire to be delivered to the client to allow them to continue with their holiday as planned. Loureiro adds that the solution for this client was not just for their family and assets, but also the holiday and their memories.

Rossouw reports that the third party liability cover is much higher as an extension of the thoroughly comprehensive nature of a HNW policy.

This car m

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“Special and unique cars deserve to be driven, not left languishing in the garage because you don’t have adequate cover for your needs,” says Fourie, who adds that when it comes to protecting exotic, luxury, or tailored vehicles, then specialised luxury car insurance will give owners the confidence to really enjoy their prestige or high-performance car on the road or the track.

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At MUA, discretion is of paramount importance so they tend not to elaborate on the claims details of their clients. They did, however, share with RISKSA that the most expensive car insured on their portfolio is a custom built Rolls Royce that is valued at R20 million. Their secret is safe with us.

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Some of the special benefits offered by MUA include an automated policy excess waiver for both car and home for individuals over 55, as well as for accident, collision, theft or hijack claims where the vehicle is less than one year old. MUA also covers rewards of up to R50 000 and personal liability insurance of R30 million which is included in the underlying cover and extended to include cover against identity theft.

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WINDSCREEN SURVEY

Luka Vracar

RISKSA once again went in search of the perfect windscreen. We called windscreen suppliers in major cities and small, remote towns, to get comparative cash quotes for the windscreen replacement of three vehicles: An early 90s Land Rover Discovery I, which requires a windscreen and the accompanying rubber seal, a 10-year-old Ford Fiesta, and a sporty Citroen DS3 with a rain sensor. Our focus was on which suppliers had the best services and offered the best deals. Here is what we found out in our latest windscreen survey.

Land Rover Discovery I

Ford Fiesta

Citroen DS3

Cape Town  Suppliers: Glasfit, PG Glass, National Auto Glass, Glass Doctor While there are rumours that things work more slowly in the mother city than in the rest of the country, we got some of the fastest feedback in Cape Town, for the most part. National Auto Glass manufactures generic laminated windscreens and, while these are more affordable as they do not bear the traditional Shatterprufe logo, they are SABS approved. National Auto Glass had the quickest response time and offered quotes on our three vehicles over the phone: R1 650 for the Discovery, R1 750 for the Fiesta, and R2 500 for the Citroen. However, when Glass Doctor, who offer similar windscreens, called us back they offered the cheapest prices in Cape Town and, at R1 100, the cheapest price for the Fiesta in our survey – a R3 698 difference to the expensive R4 798 quote we received for Glasfit’s original Shatterprufe windscreens. However, Glasfit did offer a very competitive price for the Citroen at R5 127. As you would expect in Cape Town, stock was freely available.

De Aar  Suppliers: Glasfit The remote Karoo town of De Aar does not have the number of stockists that Cape Town does; it takes a minimum of two working days for stock delivery, and is not a town you want to end up in with a damaged windscreen. However, we found the Glasfit team extremely helpful. For our Discovery, Glasfit quoted us R3 850 for the windscreen, R5 553 for the rubber seal and R450 for fitting, for a sky-high total of R11 232, including VAT. Still, Glasfit went through a lot of trouble for our sporty Citroen and, when considering the remoteness of the town and the rareness of the model, gave us an excellent quote of R2 793 for a Laminated Shatterproof windscreen. 

Dashing and

daring Are dashboard cameras, or â&#x20AC;&#x2DC;dash camsâ&#x20AC;&#x2122; as they are commonly known, the answer to reducing the high insurance loss associated with accident claims? RISKSA speaks to manufacturers and distributors of dash cam systems, and to the insurers who are slowly adopting these systems. Frances Bailey

56 8 4

he dash cam market in South Africa is in its infancy, and as is often the case with novel technologies, it shows great promise. The commercial sister product of dash cams, telematics camera systems show roughly a 1 per cent market penetration in South Africa, and yet they are shown to reduce accidents by as much as 45 per cent. As a newer product, dash cams show even lower uptake rates, yet they offer car insurers some of the same benefits that telematics offer fleet insurers: for example, a reduction in fraudulent claims and better driver behaviour.

The need for numbers “Dash cam demand is growing as consumers realise both the security and insurance advantages when attributing blame in the event of accidents,” says Craig

Lovell, operations director for Lukas, one of South Africa’s two main dash cam providers. RISKSA approached the South Africa Insurance Association (SAIA) for industry-wide statistics of dash cam users in South Africa. “Unfortunately there are no statistics of the number of dash cam users as yet. However, policyholders are encouraged to look into possibilities that would minimise the risks while abiding by local laws,” says Zakes Sondiyazi, SAIA manager of motor insurance risks. Yet Lovell confirms that dash cams have piqued the interest of a number of insurers. “Some insurers are dabbling in this product, and although they haven’t fully adopted it, it is becoming more prevalent in their structures to try to reduce losses. Currently clients do not divulge much information once they have the systems,” Lovell tells RISKSA.

Manufacturers of these systems in South Africa also believe they offer a lot of potential in the consumer market. “The use of dash cams will increase exponentially for personal use as more and more footage is shared via various media platforms: this will increase awareness of the products and also result in increased interest and demand,” says Mathys Thompson, Garmin SA category manager for automotive cartography. While there is little information available on how popular dash cam applications are among insurers, Santam, and other insurers, have been researching the adoption of 3G telematics camera systems according to Lovell. Lovell is also operations director for Intelligent Telematics South Africa (ITSA) and confirms that from an onboard technology perspective, the two systems are very similar, but with regard to managing and transmitting information they differ more widely. In short, dash cams store information on a removable SD card where telematics systems use data to transmit real-time footage. 

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The impact on section 11w(ii) policies from a premium deductibility viewpoint Section 11w(ii), as mentioned earlier, applies to policies that involve a typical key person and these policies cover normal business operational expenses. This only applies to risk policies and does not include any element of savings or investments. Also, it must be clearly stated in the insurance contract that these are section 11w(ii) policies in order to qualify for a tax deduction. It is also vital to state that the policyholder cannot be equal to the life assured because the policies are for the benefit of the employer and not for the benefit of the employees. Before March 2015, the premiums that were paid by the employer required no tax certificate to be issued and the employer could deduct the premiums under section 11w(ii). Post March 2015, everything will remain the same and the employer will still be able to deduct the premiums from tax.

The impact on a claim Pre March 2015, using the same example as before, Momentum would have paid the R100 000 over to the employer and this entire amount would be included in the employer’s gross income and tax would be payable on this amount. Going forward, this situation will remain the same as well.”

The impact from a risk management perspective Neill used an example to explain the tax implications on clients and referred to the instance where “A client earns R100 000 per month and he or she opted for a temporary income protection policy of R100 000 with the assumption that his or her replacement ratio was 100 per cent. If one allows for the deduction of 30 per cent tax, the net income for the client is R 70 000. The net benefit that the client receives from the insurance pay-out will also be R 70 000. This means that his or her net replacement ratio is 100 per cent. This is an important principle because it speaks to the intention of the insurance policy which is to put the client in the same position that he or she was prior to experiencing a disability event. Therefore, 76 8 6

the aim of the policy is not to enrich a client but to target the 100 per cent replacement ratio. This client will then receive R 70 000 in his pocket as a result of the claim payment for the month of January and February 2015 and assuming this is not a permanent disability, we expect this client to return to work at some point. With the new tax legislation that came into effect on 1 March 2015, Momentum will no longer hold back the taxable portion of the claim but pay the entire R100 000 over to the client. The question now becomes: What happens to the client’s replacement ratio? The answer is simple. We take the R100 000 benefit and divide this by his or her net income and this gives one a replacement ratio of 142.8 per cent. Based on this, the question to ask now is: Do you think this client has the same incentive to return to work than he or she had prior to this change in tax legislation? Obviously not. Therefore, this client will return to work in the future and in all likelihood this scenario will increase our claim costs because we might be making these payments for a much longer period than before. The next logical question that comes to mind is: How can we then deal with situations like these from a product perspective? There are four possible options that consist of:

Option 1

We can reduce the benefit amount for your current clients based on an existing, standard clause in insurance contracts that allow insurance companies to make contractual changes in accordance with changes that occur in the tax regime.

Option 2

For any current client that submits a claim in future, one could apply a net income definition to calculate the loss of income. This means going back to the client’s current contract and changing the definition of gross income to a definition that involves net income. This is thus also a contractual change that would have to be applied.

Option 3

Insurance companies can simply increase the premiums for all clients that fall outside of the guaranteed period, thus conducting a general premium review across the risk pool.

life insurance Option 4

The last option includes increasing new business rates.”

The Momentum way Müller states that “When we analysed past Myriad claim experiences relative to our pricing base, with our unique pricing philosophy in mind that focus on long-term sustainability, we noticed that our pricing experience is very much in line with our expectations and we are satisfied with the quality of our Myriad book. As a result, we have decided that Momentum will in fact make NO contractual changes to any our existing clients’ policies, whether they are already in the claims process or not. This means that there will be no reduction in existing benefit levels, we will not make any contractual changes including definition income and we are not increasing premium rates on existing business nor will this happen for any new business.

Looking at the big picture Neill concludes by saying that “Further analysis of our Myriad book revealed that 80 per cent of our clients, specifically from an income and temporary income protection perspective without considering lump sum disability, do not have maximum replacement ratios. This means that for you as a financial adviser there are ample opportunities to ensure that your clients are adequately covered when you take your clients through the changes in the new tax tables. Finally, I want to state that although there have been changes in tax legislation with regards to income protection, this benefit remains just as important as it was before the tax changes came into effect. Income protection cover remains the most cost effective way to provide your clients with comprehensive, indemnity cover.”

The implications for new clients In future, Momentum will follow the principle of targeting clients’ net replacement ratios. We will thus move from a gross income definition to a net income definition. There are three ways to achieve this. The first of which involves us using an average tax rate of 30 per cent across the board. This however, is not aligned to our pricing philosophy because we apply ‘individual risk rating’ that refers to reviewing clients based on their unique requirements. The second option consists of incorporating the income tax tables into your quotation packages. This could create unnecessary administration seeing that these tax tables would have to be updated annually. This is why we favour the third option that involves us having a pragmatic approach in creating a tax table based on income categories and Momentum will use this table to limit maximum benefit amounts in future. Although it is still based on formal tax tables, it is more static and will result in more consistency over time.”

Neill Müller Head: Momentum Myriad Product Development

Terms and conditions apply. Momentum, a division of the MMI Group Limited, is an authorised financial services and credit provider. Reg.No. 1904/002186/06.

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100

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Drive

Like A

Girl Luka Vracar

Are you a good driver? This is the question automotive insurance companies are likely to start asking their clients in the near future. RISKSA looks at how new insurance driving apps and black boxes are making us better drivers.

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NON-STANDARD LIFE INSURANCE

RISK FINANCE

AllLife

Centriq

SOLUTIONS

MOTOR FLEET

INSURANCE Paladin

CAR HIRE INSURANCE BrokerserV

Manwood

EMPLOYEE AND RISK BENEFITS

HCV

INSURANCE IUM

Blue Diamond

AVIATION

MARINE

INSURANCE

Azriel Aero Aviation

Nautical

EVENTS AND ENTERTAINMENT

Xelus, Total Risk Administrators

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INSURANCE Beyonda Group

MOTOR STAND ALONE SAU

Ad Ultimum, IUM, Paladin, Paradigm

WHY LOOK ANYWHERE ELSE? We’re all different. We think, work and live differently. At Centriq, we see insurance in the same way – differently. It’s this way of looking at you and your clients that makes us a partner you can trust and turn to, whatever your clients’ insurance needs, from assets to liabilities to people. Over the years, we’ve built relationships with leading UMA business partners in our industry that position us to offer each insurance broker and their clients unique solutions provided by dedicated and competent people – that’s the Centriq difference.

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Santam, Absa, King Price Santam, Absa, and King Price offer home drive assist services in conjunction with Europ Assistance. While there is minor variation across the three providers, the assistance works the same way. Clients need to book a chauffer through their provider up to 48 hours in advance to guarantee a pick up, even though bookings can be made up to 60 minutes in advance. Clients will then be driven home in their own car, and the service is available for the client and up to two passengers, all collected from the same pick-up point and transported to the same drop-off point. Bookings can be cancelled up to an hour before the agreed collection

time. Clients will be billed the full amount should bookings be cancelled less than an hour prior to pick up. During peak periods, this time is extended to 90 minutes. “We are very pleased with the usage rate of our Home Drive Assist service. At least 24 per cent of Santam policyholders who made use of our value added benefits during 2014 made use of the Home Drive Assist. When considering the fact that policyholders have up to six free assist services per year, we do believe that the usage can improve significantly,” says Aspiring.

Who qualifies?

Number of trips

Cost

Geographical reach

Booking time

Santam policyholders. Absa Platinum. Gold, or Spouse Value Bundle account holders. King Price car insurance policyholders.

Six annual trips for Santam clients and Absa Gold or Spouse account holders. Absa Platinum account holders receive eight trips annually. King Price policyholders receive four trips per year.

No extra cost. Additional R9 per kilometre if the distance exceeds 50 km. Additional trips can be arranged the provider.

Johannesburg, Pretoria, Nelspruit, Polokwane, Durban, East London, George, Cape Town, and Bloemfontein.

60 minutes in advance during off-peak times, and up to 48 hours in advance for peak periods.

60 min.

Discovery In August last year, Discovery Insure announced a new partnership with Uber personal driver services. Unlike other drive me home assistance, clients are not driven home in their own car, as Uber is a more traditional taxi service. Discovery does still offer chauffeur services through monthly memberships to Road Trip and Smart Guyz. The cost of using Road Trip and Smart Guys services depends on the package the client opts for. Membership fees are based on kilometres covered per month. For example, Road Trip’s Tripper 20 package is R255 per month and offers the client 20 kilometers of usage each month, if the client goes over the monthly limit, they are charged per kilometre. Road Trip has packages that range between R99 and R795

per month. Smart Guyz monthly packages start at R90 per month and go up to R2 800 per month. For Uber, Discovery Insure offers additional benefits: DiscoveryCard clients could receive a cashback of up to 20 per cent of the net spend paid back to them. This means that clients who pay on their DiscoveryCard can receive a net discount of 40 per cent on their Uber trips. Additionally, should a client with a valid claim be injured in a car accident and be unable to drive, they are able to waive their car hire benefit in exchange for Uber personal driver services of up to R5 000 over a period of 60 days. This discount is up to a maximum trip spend of R1 000 per month.

Who qualifies?

Number of trips

Cost

Geographical reach Booking time

Road Trip and Smart Guyz are available on all Discovery plans. Uber is available on the Discovery Classic or Executive Plan.

Unlimited.

25 per cent discount of standard per kilometre fee for Uber. 25 per cent discount for Smart Guyz, and Road Trip services.

All services are available in Johannesburg, Pretoria, Durban, and Cape Town.

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Uber does not require booking. Smart Guyz and Road Trip requires bookings 45 minutes prior to collection.

45 min.

Broker’s

wife

Hi all you gorgeous creatures!

hen RISKSA asked me to write my monthly column, I put aside my jumbo chocolate bar, stopped crying and thought yes, that’s what I’ll do. It’s a welcome distraction after a week of riding the emotional roller coaster with my soonto-be-ex hubby. As a top decision-maker in the financial services game, hubby’s been spending a lot of time at the office and often comes home late. It has left me feeling frustrated, bored and somewhat – dare I say it – insecure. We’ve been spending less and less time together. Night after night, he comes home tired and goes straight to bed. Is there another woman wearing him out? Or is he just tired? After all, he is 15 years my senior! Needless to say, I fear that our marriage might be on the rocks. But enough of that. All I know is that there is no better way to get your mind off your own problems that focusing on other people’s lives and scandals. First off, I’d like to congratulate Zuriel and Lindsay Naiker on the birth of their new baby girl, Mila. While I don’t mind the idea of marriage and kids, I’ve never really had a ‘mother’s instinct’ if you know what I mean. I’ve always seen children as a terrible inconvenience. Dealing with wet, screaming and hungry newborns is not exactly on my ‘List of Favourite Things To Do’. I don’t claim to be an

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expert from a parental side, but after babysitting my sister’s whelp once, I’ve found that a splash of Kir Royale stops the screeching. Use it, don’t use it, Lindsay! I’m not one for starting rumours, but I’ve been hearing some naughty ones about former IICoGH president Brent Lyall, who is currently in Thailand for a holiday. The streets of Thailand have attracted the attention of several key industry folk recently, including the team at RISKSA. First it was marketing director Michael Kaufmann and his then-fiance Michelle, followed by the ever-sexy Blake Dyason, and then head of people and brands, Angelique Edwards. This time around, it was Brent who seemed to be a particular favourite amongst Phuket’s ladyboys. More news from Thailand is that Tanita Coetzee from Emerald Risk Underwriters is back on crutches and a moon boot after a nasty slip during her recent holiday. This comes after her recent hip replacement where she had to undergo extensive treatment. My, my, Tanita, it seems that nature just doesn’t want you to have a holiday! Jokes aside, I wish you a speedy recovery my dear. If you’ve been paying attention, you would’ve heard that Anton Roux has decided to call it quits after more than a decade as CEO of Aon South Africa. Anton has been reluctant to comment on his sudden departure and is keeping very hush-hush about his future plans. This has made me very curious as to what he has up his sleeve, so I’ve had no option but to speculate! I have no doubt that Anton will emerge as team manager of SA’s next F1 racing team or perhaps even take

a lengthy sabbatical and sail across the world. Neither of these options would surprise me. At the recent launch of Roundcube’s product solution at the trendy Katy’s Palace Bar in Sandton, I could not keep my eyes off executive vice-president of sales, Luigi van Geest. I don’t know if it’s those dreamy bedroom eyes, his flowing, chestnut-coloured hair or his thick Dutch accent, all I know is, that Luigi is a hunk! I literally had to fight through an army of ladies flocking to the sound of his voice. Turns out, he loves Cape Town and he’s quite the foodie. I offered to cook him one of my irresistible home-made meals that’s guaranteed to satisfy all his senses... Have a lovely month and enjoy the upcoming PSG Conference at Sun City (or should I say, SIN City?). A friendly warning to be on your best behaviour, because I have eyes everywhere! Follow me on Facebook and share your juicy scandals with me! facebook.com/brokerswife

I’m sad to announce that this will be my last column for an indefinite period of time. I’ll be visiting the Betty Ford Alcohol and Drug Abuse Treatment Centre in California, where I’ll be spending the next couple of months recharging. What with all the horror happening here in South Africa, xenophobic attacks and the like, and the end of my marriage in sight, I just haven’t been coping all that well. But follow me on Facebook and share your juicy scandals, it’s always a welcome distraction. Until next time, adios all you lovelies!