Our Cornwall - Cornish Tea & Cornish Coffee

THE PERFECT CUP, MADE IN CORNWALL

SPRING/SUMMER 2022

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22 LOCAL

46 |

ETHICAL

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S U S TA I N A B L E

www.cornish-tea.co.uk

www.cornishcoffee.com

Contents

D EVO N

TEA

NOTHING TO SEE HERE...

WHY DON’T YOU TAKE A LOOK AT

MY BOTTOM DISCOVERY CREW

80

Local Devon Heroes who have been nominated for a place on our box!

TEA

RICHARD PRINCE Richard has lived on Dartmoor all his life, a farmer, singer and generally a fantastic chap, one of our first champions of Devon Tea.

MAUREEN ADAMS

When working behind the scenes of the Devon NHS ambulance service ureen (known as Weensie her family) loves a cup of Devon Tea to keep her going through long shifts.

JAMES HARDING

BAGS

D EVO N

TEA

We have known James for years, from Barnstaple a top bloke, business man, entrepreneur, father and husband, the world is better with men like this.

ECK OUT ALL THE CREW AT WWW.DEVON-TEA.CO.UK

ocal Heroes’ who you think deserve a spot on our box please email us at CREW@devon-tea.co.uk

DISCOVERY BREW BLENDED FOR DEVON WATER

OUR PERFECT

CUPPA! Grab your favourite mug and lay STEP 1one plump bag of our luscious,

lazy leaves down gently at the bottom...SSSH!... quietly does it... now just when it’s looking comfortable WHACK some freshly boiled water straight on to wake the little blighters up!

STEP 2 for whatever amount of time

Let your tea bag bathe and brew

makes you happiest, you may lose or gain some flavanoids!? (**) but hey... who’s counting!

STEP 3 time is right and if you like your Whip the bag out when the

tea like we do add some milk to taste... p.s. if you’re running low you’re welcome to come down and wake up Daisy but you’ll have to bring your own bucket!

the weight off and let your STEP 4 Take ‘Discovery Brew’ take over!!

INGREDIENTS

NUTRITION: Typical Values per 2g℮ serving made with 100ml water contains: 4.2kJ/1kcal, Fat <0.1g (of which Saturates <0.1g), Sodium <0.01g, Total Carbohydrate <0.1g (of which Sugars <0.1g), Protein <0.1g. Salt <0.01g.

UK/USA/AUS: Black Tea (100%).

Product of Non-EU Agriculture.

FR: Thé noir (100%). P: Czarna herbata (100%).

D: Schwarzer Tee (100%).

250g/8.8oz℮

ONCE OPENED, STORE IN A COOL, DRY PLACE

DID YOU KNOW...

DEVON STONE WAS USED TO BUILD ST PAUL’S CATHEDRAL, WESTMINSTER ABBEY AND THE TOWER OF LONDON. DEVON IS HOME TO THE OLDEST BAKERY IN THE WORLD, IT MADE BISCUITS THAT WENT WITH THE PILGRIMS. DEVON IS HOME TO THE OLDEST WORKING GIN DISTILLERY IN THE WORLD, PLYMOUTH GIN.

www.cornish-tea.co.uk

Harvey © All rights reserved. Material may not be re-produced without the permission of Cornish Tea & Coffee. While Cornish Tea & Coffee will take every care to help readers with reports on products and features, neither Cornish Tea & Coffee nor its contributors can accept any liability for reader dissatisfaction arising from editorial features, editorial or advertising featured in these pages. Cornish Tea & Coffee reserves the right to accept or reject any article or material supplied for publication or to edit such material prior to publication. Cornish Tea & Coffee cannot take responsibility for loss or damage of supplied materials. The opinions expressed or advice given in the publication are the views of the individual authors and do not necessarily represent the views or policies of Cornish Tea & Coffee. It is suggested that further advice is taken over any actions resulting from reading any part of this magazine.

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Tea?

“The first conversation started on the 1st January 2012, and we launched the first box of tea in October 2012.”

Duncan Bond I Cornish Tea Founder Managing Director.

www.cornish-tea.co.uk

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Ours is most certainly a family business

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Duncan Bond, our founder and Director

Cornish Tea & Cornish Coffee also supply tea, coffee, and machinery to businesses in the food service industry. Since starting to do so in 2016, this side of the business now generates £1 million of annual revenue! www.cornish-tea.co.uk

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Our offering is always evolving!

www.cornish-tea.co.uk

All of the leaves we use to make Cornish Tea are bought from sources that meet all ethical standards. www.cornish-tea.co.uk

sometimes they will work, and sometimes they won’t. “I don’t mind if things don’t work, because we just won’t do them again.”

With that in mind, he is keen to draw the best out of his staff, and although he admits that “I’m quite dictatorial in my approach”, he also encourages his team to take their own ideas and run with them.

“If someone’s bossy against me, or pushes back, it’s kind of a well done. But not too much,” he laughs. “I’m just Duncan who happens to own the business. That’s all I am. It’s everyone’s business, they’re all a part of it, and if people are running and taking care of their own department, that’s brilliant.”

From humble beginnings when there were just three or four people in the whole team, Duncan explains that Cornish Tea is now feeling the growing pains of a growing business. “I now have to adhere to HR standards, for instance,” he laughs. And inevitably, as a business grows in the way that Cornish Tea has, there is always the risk that its original ‘spirit’ can become lost. “But I think the underlying tone of Cornish Tea is still that we’re a family business and care about the staff,” he reflects. “For instance, my niece Alice was relying on seasonal work.

Now, she’s our National Account Manager, driving a company car, impressing me and impressing everybody, and she has a really good future. That’s a real boost for me.”

After the first conversations on that fateful New Year’s Day, Duncan and co wasted no time in launching the first box of tea – in October that same year. And it wasn’t long before it was being coveted by UK supermarket giant, Tesco, who wanted to stock Cornish Tea in all of its Cornish supermarkets. An exciting offer, but one which Duncan refused. “I said we want to be in all supermarkets in the south west.

This was a gutsy move, but ultimately, they agreed, and so Duncan was able to achieve his vision of making the brand visible around the entire region. And this is not the only move of its kind that Duncan has pulled over the years, as we learn when he explains how Cornish Tea found its way in with the Virgin Group. “We’d sent a load of tea to them many years ago, back in 2013, I think,” he recalls. “We sent a pack of tea to Necker Island – in a jiffy bag, with loads of stamps on saying ‘Richard Branson, Necker Island, British Virgin Islands’, not knowing what was going to happen with it. And we got an email back from them saying ‘can we have more tea?’, so I replied saying ‘the first one was free, now you’ve got to pay for it’! On the back of that, we now supply all of Virgin Group’s offices with tea,” Duncan smiles, saying: “If it’s good enough for Richard, surely it’s good enough for his staff!”

www.cornish-tea.co.uk

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The growing Cornish Tea & Coffee fleet

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Taking a break at the warehouse

Moving onto how Cornish Tea has evolved since 2012, in particular the speed at which it’s done so. Duncan explains: “We move very quickly on all aspects of the business, and it’s quite common for staff to leave on a Wednesday or Thursday, and come back on a Monday morning to find that the whole office is completely rearranged. I am absolutely open to change and accept it very, very easily,” he continues, and it’s fair to say that in order to achieve what Cornish Tea has in less than a decade, you have to be. “It could be staff, vehicles, location, desks, products, production – anything. When things are moving so quickly, you have to be open to change.

That’s why we grow at 30 to 40% every year. To use a sailing analogy, when the wind changes direction quickly, you have to change tack.”

Key to this ability to change direction at the shortest notice, is the fact that Cornish Tea is internally financed. “We’re not borrowing money from the banks; we’re borrowing money from our Chairman, uncle Harvey and his wife auntie Ann, and that’s what’s enabled us to grow so quickly,” Duncan reveals. But this is an arrangement that Cornish Tea has had to earn.

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“I think the underlying tone of Cornish Tea is still that we’re a family business and care about the staff.”

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Alice Toms, Duncan's niece

ROOMS | WELLNESS | DINE | RESIDENCES | SPA | HEALTH CLUB

PROUDLY SERVING CORNISH TEA & COFFEE

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“When we first had the idea, I was working for uncle Harvey’s business in Woking, selling water softeners, and I was quite good at that. It was really good money for me, and Harvey told me to ‘stop this crazy idea of selling tea and come work for me in Woking’! I said that wasn’t what I wanted to do, and that I wanted to follow this dream instead.

When I left him, it was about the first week of October 2012, and he said ‘when it all goes wrong, come and work for me’.”

This, Duncan says, was like a red rag to a bull…

“We were so good at it in the early days that we were on pro forma with everybody. We had no credit facilities with anybody, and were giving out tea on credit. All of a sudden, we had a cash flow problem, because everybody owed us money! So I sent a note to Harvey in 2013 asking if he could lend us £20,000 for our cash flow, and he replied saying ‘you’re doing alright, then?’.

“That same week, one of [Harvey’s] staff was walking through the hallways of his offices in Woking, and they were carrying a box of Cornish Tea,” remembers Duncan; that was the moment that he realised Cornish Tea was taking off, and without any hesitation, he lent Duncan the £20,000.

Harvey and his wife Ann are now shareholders and take a keen interest in its future growth. Harvey also provides a useful sounding board for Duncan; much in the same way as Duncan has been able to draw on his own experiences before launching the business, he is also able to ‘bounce’ ideas off of Harvey. “Sometimes we have a 30-second phone call, along the lines of ‘What do you reckon I should do?’, ‘I would do this, this and this’, and that’s how we do it. We try not to have massive board meetings and discuss everything in detail, and as a result we’re able to launch products very quickly. We have an idea, we create the brand around it, and then we launch it.”

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This approach certainly enables Cornish Tea to jump on opportunities quicker than other businesses, but it’s not only its reaction times that are impressive.

Whereas many other businesses would look to outsource certain processes in order to grow, at Cornish Tea, it’s all about bringing everything into Cornwall.

This is why we now manufacture all of our tea in our own Cornish factory, why we store all of our products in our own Cornish warehouse, and why the day-today operations are all ran from our own Cornish offices. Serving the world, cup by cup, with a growing series of drinks – each conceptualised and blended here in the Duchy – Cornish Tea has Cornwall coursing through its veins. Growing in just nine years from an idea to a business of national renown, with big plans to grow and continue to provide opportunities in Cornwall and further afield (read more about the future from page 44), it’s anyone’s guess where we might be in another ten years’ time.

Flagship Brew

With zero experience in the world of tea-blending, it was with instinct and a typically unorthodox approach that we settled on our flagship tea, Smugglers Brew.

www.cornish-tea.co.uk

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The perfect addition to a Cornish picnic

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Where will you enjoy yours?

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Our flagship brew is proud to have gone plastic free!

Ben Hitchcock, a worldrenowned taster of tea, is now employed by Cornish Tea & Coffee, bringing his wellhoned palate to the development of each new Cornish Tea blend. www.cornish-tea.co.uk

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team

Having grown exponentially since its conception in 2012, Cornish Tea and Cornish Coffee would not be where it is today without a solid team at its foundation. Here, we take a look at some of the company’s unsung heroes, from the faces behind our logistics and customer deliveries, to those in charge of barista training and ensuring our clients always have the best possible experience with Cornish Tea.

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Alice Toms

National Account Manager & Barista Trainer Starting as an apprentice, Alice has worked her way up to be the National Account Manager and oversees many of the day to day operations.

Favourite drink Alice run's every morning with a cup of Wreckers Roast.

Carlo Arena

Coffee Machine Engineer Carlo can either be found in our engineering room fixing and maintaining machines or out and about at customers keeping on top of their machines. Italian, Carlo know's everything there is to know about our machines.

Favourite drink It would only be fitting that Carlo drinks Carraro Italian coffee.

Duncan Bond

Di Foster

Managing Director We're pretty sure you've seen and heard enough from Duncan throughout our magazine for us to not need to put anything more here.

Delivery Driver Our very own Delivery Driver Extraordinaire, Di can usually be found out and about on the road, delivering Cornish Tea and Cornish Coffee.

Favourite drink Right now Duncan likes to start the day with a cup of lemon & ginger fusion.

Favourite drink A good, no-nonsense Americano – black, brewed from Cornish Coffee premium roast beans.

Martyn Fraser

Key Account Manager & Barista Trainer Working closely with his colleagues Alice and Karen to ensure the smooth running of our food service division, Martyn’s main role is opening new key accounts and maintaining great customer relationships.

Favourite drink In the afternoon, it’s got to be an Earl Grey made from Cornish Loose leaf Tea.

Jo Bond

Customer Services Jo’s job could loosely be defined as ‘Customer Services’, however – as with most of the team – her day-to-day is generally rather less straightforward than that and she pitches in where she's needed.

Favourite drink Nothing quite beats a mug of Smugglers Brew.

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Mark Collins

Jess Rudd

Accounts Manager Accounts Manager and generally and amazing all-rounder, Mark’s eye for detail, his wider knowledge of the company and ability to get stuck in with jobs well outside of his usual remit make him an invaluable asset to the team.

Head of Marketing As Head of Marketing, Jess manages all of the Cornish Tea & Coffee brand touchpoints and anything else that comes her way. She deals with everything from the website and social media to packaging, design and POS.

Favourite drink Mark is a fan of our Original ground Cornish Coffee.

Favourite drink For Jess, nothing beats a soothing cup of Vanilla Chai.

Sean Fraser

Claire Conn

Harvey Bowden

Chairman As mentioned previously Harvey is our Chairman, business angel and sounding board. He continues to nurture Cornish Tea & Coffee as we grow.

Favourite drink Harvey continues to champion Cornish Tea's Earl Grey.

Nev Bond

Coffee Machine Engineer

Financial Controller

Looking after our clients’ coffee machines in their time of need. “If your machine is broken, I’m here to help you. If you need guidance, I’m just a phone call away!”

A self-proclaimed ‘bean counter and catch-all’, Claire is absolutely fundamental in the day-to-day running of the business.

Odd-job/ Any job Nev is our all-rounder, one day he could be delivering and another helping out in the Warehouse. His title is odd job because of the Bond film, which is aptly his surname too.

+Favourite drink An Italian Style flat white:“You can get a real feel for what the coffee tastes like – plus it gives you a kick!

Favourite drink My favourite Premium Bean Espresso first thing, and a nice cup of Smuggler’s Brew once I’m up and running.

Favourite drink Nev enjoys a coffee made with wreckers roast, he enjoys it more when it's made by someone else.

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Karen Senior

Rayna Toms

Gary Kenna

Sales Manager Handling our day-to-day sales, Karen is at the end of the phone to put through our customers orders. If you place your orders regularly we're pretty sure you've spoken to Karen.

Warehouse Manager With great knowledge of our range, Rayna currently manages the warehouse and dispatch, she started on production.

She packs all web orders and keeps on top of our product stock levels.

Director of Production Gary makes the tea – usually around 400,000 bags a day – and is responsible for maintaining the highest standards.

Gary is always looking for green alternatives and pushing sustainability.

Favourite drink A creamy Wreckers Roast latte.

Favourite drink It has to be one of Alice’s latte's!

Favourite drink Smugglers Brew. “Two sugars please!”

Jackie Martin

Sales Assistant Jackie recently moved to production to sales: “My knowledge of the products has been really helpful in my new role, and I’m ready to step back into production if required.”

Favourite drink A creamy Cornish Hot Chocolate, especially in the afternoon.

Lisa Maunder

Roy Hayward

Coffee Roaster & Production Assistant Lisa roasts the beans and oversees stock levels, so that our customers can always enjoy a great Cornish Coffee or Tea!

Buildings Manager Roy keeps on top and maintains our buildings and facilities. Looking after our warehouses, factory, offices and even our new cafe.

Favourite drink Lisa enjoys a mug of Wreckers Roast coffee.

Favourite drink A mug of Smugglers Brew on the go.

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Kath Gibbs

Production Assistant Kath is part of our production team working to ensure our products are produced to our high standards. Kath is also learning the coffee roasting process from Lisa.

Favourite drink A red berry tea is a firm favourite for Kath.

Paul Mcowen Redfern

Tania Elliott

Production Assistant Working on production Tania has a great knowledge of our products and production process. Tania mainly works on our teas and tisanes.

Favourite drink Our Stupidly Strong kick starts Tania's Day.

Maurice Matthews

Delivery Driver Paul is part of our delivery team, you will often see Paul's friendly face dropping off your deliveries in and around Cornwall and Devon.

Head of Technologies As our Head of Technologies, Maurice helps us maintain our processes and procedures ensuring we meet requirements.

Favourite drink A strong cup of coffee made using our Premium Roast keeps Paul going.

Favourite drink Maurice enjoys our Peppermint loose leaf.

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George Conn

Graphic Designer Our graphic design whizz, George designs everything from packaging to menus and brochures. You will have seen some of his work without even knowing it.

Favourite drink George kick starts his day with a Lemon & Ginger Tea.

Jack and Anya Bond

Honorary Team Members Anya and Jack have been part of the team since day one, when they gave up their bedroom for office space. You might be looking at the next generation of Cornish Tea & Coffee.

Favourite drink Anya loves an iced coffee made with our premium beans.

Jack enjoys a Wreckers Roast latte; only one, or he's off the wall!

Looe - Darren Blight

The seaside town of Looe holds a special place in our hearts at Cornish Tea.

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Find a quiet spot to enjoy the sunset

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Nothing beats supper that you've caught yourself!

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Lovely Looe in all its sunny glory!

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Credit Robert Pittman

If you’re out and about in the Looe area, be sure to spend some time exploring some of the stunning beaches that adorn this gorgeous stretch of coastline.

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Credit Karen Roe

East Looe is the perfect beach for families, close to all of the town's amenities

t LEFT Make the most of quiet mornings on East Looe

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Talland Bay – a fine example of why we love this stretch of coastline

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Credit Alistair Young

Polperro has to be one of the UK's most picturesque fishing villages

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ALL THE LATEST NEWS AND UPDATES FROM...

A better way to brew As we strive to offer even more and even better products for Cornish Tea lovers, we’re delighted to announce the launch of our all-new biodegradable foil tea envelopes for our Organic Fusion Teas (turn to page 16 to see the range).

Having already been providing Smuggler's Brew in envelopes for years, we know that they make a lovely addition to any room-service tray. The envelopes used for our 13 Organic Fusion teas take it one step further; not only are the tea bags themselves compostable, but the foil that the Organic Fusion envelopes are made from will also bio-degrade. This means that not only is your conscience clear when it comes to throwing away the packaging, you needn’t worry about them lying in landfill for decades to come, either!

Devon Tea is now here!

That's right! As we continue to find ways to grow, and with Cumbrian Tea having already successfully launched, we're delighted to announce that Devon Tea is now officially live!

Blended especially to steep with Devon water, we're sure that this is going to be a big hit among brewlovers throughout Cornwall's closest neighbour...

To find out more, visit: facebook.com/discoverybrew

Italy's finest comes to Cornwall

We’re thrilled to introduce to all of you the delicious coffee of Caffe Carraro!

Beginning almost a century ago, the story of the finest coffee in Italy is one of a quest for quality, and we’re thrilled to have been certified as the company’s distributor in the south west!

To find out more, visit:

www.carraro.uk

Cornish Tea goes plastic free One of the first companies in the UK to produce plastic-free tea and coffee products, we’re pleased to be extending our green credentials to other aspects of the business.

From plastic-free signage and presentation trays for hospitality, to a steady stream of new recyclable and compostable consumables, sustainability is at the core of our continued plans for growth.

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Time To Dine Open to members & visitors Brasserie Offering a menu which includes a variety of dishes with ingredients sourced from the best local produce, freshly prepared by our highly qualified chefs. Dine on some of the finest foods, catch up with friends over lunch, dinner or just a coffee.

The Cabin – Cafe & Bar Choose from a delicious selection of hot and cold food & snacks and a great selection of drinks, an excellent range of Cornish Tea & Coffee, ice cream and cakes all available to eat in or takeaway. Perfect for alfresco dining, meet friends and family, outside on the decking with the woodland play park for the children to enjoy.

Afternoon Tea £12.50 per person

Treat yourself to delicate sandwiches, home-made cakes and scones served with Cornish clotted cream and delicious jam. Alongside a warming pot of Cornish Tea or cup of Coffee. Available 12.00pm to 5.30pm, pre booking 24 hours prior to arrival is essential.

Lounge Bar Over 16’s. With a stunning view across our beautiful 18 hole golf course. It is the perfect place to kick back and relax with friends, enjoying some BT sports or Sky Sport on the big screen or a game of pool.

Stay Travelling from further afield, why not book a stay with us?

Whether you are looking for a place to stay for a quiet getaway, family holiday, break with friends or a business stay, our open plan, self-catering, apartment style accommodation is the perfect choice. Set in the exquisite countryside of Saltash on the stunning Tamar estuary in Cornwall.

T&Cs apply

Call 01752 848668 www.china-fleet.co.uk

Looe - Darren Blight

Introducing the Coddy Shack crew – upholding the values that make this one of Looe's favourite dining destinations.

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Looe in the sunshine

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Great food that doesn't cost the earth

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Colin's famous cod and chips

Don’t just take our word for it. The Coddy Shack was recently awarded 9.7 out of 10 for their fish and chips by The Food Review Club, making them the top-rated fish and chips in Cornwall from all those sampled. Praise indeed! www.coddyshack.com

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INGREDIENTS: 160g raw king prawns 2 tbsp olive oil 2 cloves of garlic, sliced 1 tsp cayenne pepper 1 tbsp white wine 1 chilli, sliced 1/2 lemon Small bunch of fresh parsley, chopped

METHOD 1. In a small frying pan heat the olive oil 2. Add the white wine, chilli, garlic and

cayenne pepper to the pan

3. Add the prawns and cook until pink,

keep stirring to prevent the garlic from burning

4. Add half of the parsley and remove

from the heat

5. Serve with a lemon wedge, a sprinkle

of the remaining fresh parsley and a good hunk of fresh bread to soak up all the flavour.

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Our automated machines can produce up to 900,000 teabags a day!

Gary Kenna, Director of Production, talks manufacturing, sustainability, and our pursuit of a way to do things differently.

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Gary oversees all factory operations, including the safe handling of our machinery

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Our Director of Production

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Gary takes an energetic approach to his role here

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Each bag comes with a personalised message from the team

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If anybody knows why tea-lovers should buy Cornish Tea, it’s our Director of Production, and as he himself says: “It’s manufactured in Cornwall; it’s without a doubt one of the highest quality blends on the market, and it’s produced with passion and love.” Enough said!

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Our machines and materials are all made, and sourced, with sustainability in mind

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n o i

e s b o and

After rigorous development and testing, we're delighted to introduce the Bond Espresso machine – born from a desire to set the standard for a proper cup of coffee...

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The Bond Espresso

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Bond Espresso is as versatile as it is consistent

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Setting the standard

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Delivering excellent coffee, every time

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g n i c u d o Intr After the successful launch of Cumbrian Tea, we’re delighted to be launching our second regional tea – in our neighbouring county of Devon!

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Where will you enjoy your first cup?

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The perfect accompaniment to an English classic

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The instantly recognisable Smeaton's Tower, as featured on the new Devon Tea box

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As a business that’s grown so quickly since 2012, you be unsurprised to learn that at Cornish Tea, there’s already plenty in the pipeline for the year ahead.

ahead p ABOVE Cumbria

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Cumbrian Tea – just one of the regional teas we hope to launch over the coming months!

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Cumbrian Tea continues to go from strength to strength

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We have now secured the contract to distribute Italy's finest coffee!

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Uncle Harvey and Ben Hitchcock

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Discover the many ways in which we can help your business, including some wonderful feedback from some of our recent customers…

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CORNISH TEA & COFFEE |

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Lisa, hard at work roasting our Cornish Coffee beans

Our EnviroRoast Digester machine uses old coffee grounds (which we collect from our customers). As the grounds are processed, the methane gas by-product is collected and then used to roast new beans. This is an industry first, and further proof of our commitment to the sustainable production of tea and coffee.

So what can we offer you? The obvious place to start is with great-tasting tea. It’s our bread and butter really, and as we’ve continued to grow, so has our range of teas and tisanes. From a classic cup of Smuggler’s Brew (our flagship tea), to one of our bio-degradable Organic Fusion teas in myriad flavours, you’ll find everything your customers could want in our everevolving range. But that’s not all. We also specialise in hand-roasted coffee, and in fact, we are one of the first companies to import and hand-roast our own coffee, right here in Cornwall. This has kept us ahead of the game, meaning that not only are we in control of the process, but that we can also react quickly to our growers’ and customers’ needs. Roasted in our state-of-the-art Cornish Coffee roaster at the Cornish Tea & Coffee headquarters, did you know that our entire range of roasted beans are never more than threeweeks old? That’s surely a USP you’ll want to pass onto your customer. Alternatively, if you’re looking to add a cup of Italy’s finest to your menu, you may well be interested to learn that we have recently secured a contract to distribute Carraro Coffee around the south west (turn to page 28 to learn more).

For owners of hospitality businesses, our special range of beautiful wooden presentation trays can be dual branded with your company logo. These are then filled with our purposely designed range of room-service presentation jars and our all-new bio-degradable Organic Fusion tea bag envelopes (turn to page 28). Not only do these look lovely, they are also environmentally friendly and, along with the tea bags themselves, fully compostable – one less thing to worry about when building your own sustainable business.

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Our very own, state-of-the-art coffee roaster

Since opening for business in 2012, as well as growing our ranges of tea and coffee, we’ve naturally realised that here in Cornwall, there is a need for a whole suite of services that surround our core range of products. And as a fast-moving company that’s unafraid of seizing opportunities, we’ve quickly grown to fill these gaps in the market. For instance, if you’re looking to upgrade the coffee you offer to your customers, you may be interested to know that we can supply, fit and service all types of coffee machines for your business. Not only are we an authorised distributor of Conti (the finest espresso machines on the market), we also recently unveiled our

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“Sensational service.

Delivered as promised this morning, just in time for a brew!”

MIKE - ONLINE CUSTOMER

“Thank you ever so much. Your help is so appreciated! It will all come together and be so wonderful, and you have been a massive part in this wonderful yet crazy journey.”

ASHLEY - FOOD & BEVERAGE MANAGER, BODMIN JAIL HOTEL

own, brand-new Bond Espresso machine (turn to page 38), and unlike other companies offering similar services, we do not require you to sign a contract for a fi xed period. Instead, we feel it’s better for both parties in the agreement to work as equals, without onerous contracts potentially spoiling a relationship. If you do decide to arm your baristas with one of our machines, we can even provide them with free training onsite, or at our Cornish Coffee HQ, and will be with you on a monthly basis for ongoing training, support, account management and stock control. What’s more, should something go wrong, our engineers operate on an average response time of less than two hours; in that time, they can come out to you, pick up the problem machine, and leave you with a fully functioning replacement, meaning you’re back to business as usual in no time.

So, if you own a business that aims to offer its customers the best tea and coffee, we can help. To find out more about Cornish Coffee and all of the services we have to offer, head to www.cornishcoffee.com.

Alternatively, if you want to learn more about how to buy from us, then why not turn over a new leaf and head to page 50?

www.cornish-tea.co.uk

“Wow, that’s incredible service, thanks so much. Everything’s looking good, hoping to get it open this weekend (all being well). Hoping it should increase our coffee/hot chocolate sales. Thanks again, really appreciate it.”

ROSS - POLDHU BEACH CAFÉ

“Thank you for the very fast service – the tea arrived Saturday afternoon, well packed and in good condition.

Thank you for the coffee samples.”

KEITH - ONLINE CUSTOMER

“Ah thank you so much, really appreciate your time and help over the last few days. And as before, Carlo was impeccable yesterday evening. Very professional and helpful.”

MIKE - FRESH FOX, SALTASH

revolution!

Would you like to join the Cornish Tea revolution? If so, read on to find all the information you need to get your Cornish Tea and Coffee purchase underway.

www.cornish-tea.co.uk

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Head to our website and place your Tea or Coffee subscription

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Got a question?

Simply fill in our Trade Enquiry form and we'll be straight in touch

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Check out the full range at cornish-tea.co.uk

For trade enquiries about Cornish Coffee and our related coffee services, then visit www.cornishcoffee. com, fill in our Trade Enquiry form, and we’ll be in touch as soon as possible to discuss how we can help you take your business’ coffee game to the next level…

www.cornish-tea.co.uk