Access Services legislation and developed communication plans. Her prior library experience includes designing a usability study for Binghamton University, developing library programming for public libraries and working as a weekend reference librarian in the Cornell Law Library. As part of the Law Library’s greater strategic mission of advancing excellence and continuously improving services, the Access Services Department successfully completed Cornell’s LEAN Process Improvement program. Through LEAN, staff members closely review their workflow to identify areas that may be streamlined. Efficiencies, established over a 90-day implementation phase, save time and result in greater productivity and lower stress.
10