BUSINESS
VUK KOSOVAC,Executive Board Member and Head of Retail at OTP banka Srbija
GREEN AGENDA IS OTP BANKA’S
STRATEGIC DIRECTION
Photo by Nebojša Babić, Orange Studio
As the number one lender to businesses and households, and a leading provider of factoring and leasing services, OTP banka has almost 200 branches in 90 towns and cities, 306 ATMs, nearly 3,000 employees and 750,000 active clients. Over the last two years, the bank has accelerated its innovation and digitalisation, as well as deciding to embark on the path of green transition
W
e have a special responsibility towards society, which is why environmentally sustainable operations represent the new orientation of OTP banka. In order for our vision not to remain just an unrealised plan on paper, we launched Generator ZERO, as one of the initiatives - notes OTP banka’s Vuk Kosovac.
28 DIGITAL DIRECTION 2021
You are recording excellent operational results. It appears as though you haven’t experienced the crisis and pandemic solely as sources of problems? We are a bank that solves problems; that directs its efforts every day towards being better and providing all of our clients with services of the maximum quality. When the
OTP banka is no.1 creditor in Serbia, to both retail and corporate clients pandemic began, we found ourselves confronted by an unexpected test: to organise all processes, decisions and operations in such a way that neither clients, employees, nor results suffer. And we reached a solution that
