WHERE THE ACTION BEGINS
Welcome home to One Rangers Way. This booklet is designed to acclimate you to your new home in the heart of the Arlington Entertainment District.
Community Information
Move In Orientation | Community Access
Resident Portal | Brivo Smart Home
Guest Access
Trash Disposal | Recycling
Packages | Resident Storage
Utilities
Technology | Cable
Loading Dock
Reservations | Move In Inspection
Maintenance Requests | Modifications & Care
Amenities
Misc
Information Appendix
COMMUNITY INFORMATION
Address
1200 Nolan Ryan Expressway Arlington, TX 76011
Hours of Operation
Monday to Friday 10:00 AM - 5:30 PM
Saturday 10:00 AM - 4:00 PM Sunday 12:00 PM - 4:00 PM
One Rangers Way is a no-smoking or vaping community. This includes resident’s apartments, all amenities, parking lot, garage, etc.
contact
General: Info@OneRangersWay.com
Front Desk: FrontDesk@OneRangersWay.com
Phone
Front Desk: 817-260-0857 ext 1
Leasing Office: 817-260-0857 ext 2
Maintanence Office: 817-260-0857 ext 3
Lifestyle Team
Lifestyle@OneRangersWay.com
MOVE IN ORIENTATION
We’re excited to welcome you to One Rangers Way.
To help you get settled in, please arrange an appointment on or before your lease start date to complete any outstanding move-in items and complete the community orientation.
When you arrive, please park in the main lobby circle drive short-term parking and check in with our front desk team.
All leaseholders will need to have their ID scanned by the desk team.
COMMUNITY
ACCESS
Community and apartment access will only be granted after all required items are completed:
Provided government issued identification to the leasing team on or before move-in day.
Provided renters insurance
All leaseholder(s)/guarantor(s) review and sign lease
Provide proof of electricity switched into the resident's name Payment in full is made via the Resident Portal
Apartment and community access codes will be emailed to you directly after all the above items are completed by move-in day.
RESIDENT PORTAL
The ResidentPortal app provides a convenient way to pay rent, submit maintenance requests with photos, update your guest list, and more all from your mobile phone.
Rent is due by the 3rd of every month. A late fee of $250 will be applied on the 4th of the month if not paid.
You may enroll in auto payment from your resident portal under the payments section.
Please contact the leasing office if you have any questions regarding payment.
DOWNLOAD THE APP
BRIVO SMART HOME
Apartment and community amenities will be accessed via the Brivo Mobile Pass phone app.
We can assist with setting up these accounts on move-in day.
Please refer to our step-by-step instructions below for creating an account, providing guest access, and more.
BRIVO Set up guide
GUEST ACCESS
Guests, visitors, and deliveries can park within the G2 level of the parking garage. You'll find the entrance to the left of the community's main lobby.
On days with events at Globe Life Field or AT&T Stadium, guest parking will be $35 for 24 hours. Parking spaces can be reserved and paid via the Resident Portal via “Community” > “Guest Parking”
As a reminder, you cannot scan your guest out of the parking garage. Your guest must bring their ticket to the front desk to be validated and pay the guest parking fees (when applicable) upon exiting the parking garage.
Pre-approved guests, managed directly from your resident portal, “My Apartment” > ”Guest List” must check in at the front desk with a valid ID and sign into the building.
The resident must meet their guest in the lobby if a valid ID cannot be presented. The resident must be present with their guest within all community amenities.
Guests can be granted direct access to your
TRASH DISPOSAL
Floors 1, 2, and 3 have one dedicated trash room on each floor, and are identified on the community map. Floors 4 through 8 have two trash chutes on each floor.
Only secured trash bags should be placed into the trash chute; all other items must be taken to the trash collection area next to the loading dock.
Please do not leave trash or other items on the floor inside the trash chute rooms.
No boxes should be placed down the trash chute or left in the trash rooms or your hallway.
RECYCLING DISPOSAL
Recycling is easy, with convenient chutes located on each floor. Simply toss in your:
Paper
Newspapers, magazines, mail, cardboard (small & flattened)
Plastic
Bottles, jugs, tubs, and containers
Metal
Aluminum and steel cans
do not put these items in the chute
Large Cardboard
Plastic Bags
Glass Bottles or Remnants
BULK TRASH DISPOSAL
Large items like furniture, carpets, and boxes can be taken directly to the trash collection area next to the loading dock.
PACKAGES
All residents need to register for package delivery via Luxer One using the emailed link received on movein day.
Your account will automatically be created for all leaseholders on move-in day.
Leaseholders will receive an email from Luxer One to register for an account. Remember to check your junk folder.
If you do not receive the registration email, you can navigate to Luxer One’s website, click Log In, and then Forgot Password.
Contact Support@LuxerOne.com with any issues.
LUXER ONE INFORMATION
RESIDENT
STORAGE
Need more space? We offer storage cages and bike storage for rent!
Contact the leasing office for details and availability.
UTILITIES
Residents will select any electricity provider of their choosing for their individually metered apartment electricity.
Choose Texas Power can assist in comparing rates for our residents. Enter address 1200 Nolan Ryan Expy, Arlington, TX 76011, with your apartment number.
CHOOSE TEXAS POWER
Proof of the apartment's electricity being switched in the resident's name must be uploaded to the Resident Portal “My Apartment” > “Documents” > “Upload” prior to your lease start date.
All-In-One Billing
As a reminder, additional utility details and fees will be consolidated into one monthly payment with rent through Real Page and displayed on your resident portal.
These charges will not be added to residents' monthly rent until their second full month is due.
Water
Billed based on the specific usage of your apartment home.
Sewer
A flat fee will be added based on the city's total bill, factoring out the cost for common areas and vacant apartments.
Trash/recycling
$15 per month
Pest control
$3 per month
TECHNOLOGY
Residents will pay a $100 monthly technology fee billed each month with rent.
One Rangers Way residents receive complimentary, property-wide WiFi with speeds up to 300 mbps included with your monthly technology fee.
For only $25 more per month, you can increase your speed to up to 1GB.
LEARN MORE
CABLE
Cut the cord, not your convenience!
One Rangers Way offers cable-free TV access, making your move-in a breeze. Ditch the coaxial cable and explore these providers for flexible TV service options:
Spectrum
YouTube TV
Sling DIRECTV
Residents must activate the service directly through the service provider of their choosing. Service devices will connect to your home's WiFi to provide TV.
LOADING DOCK RESERVATIONS
A reservation is required for all items moved into the community. The loading dock is available for resident use:
Monday - Friday 4:00 PM - 10:00 PM
Saturday after 12:00 PM
Sunday 7:00 AM - 10:00 PM
Spots will fill up fast and are issued on a firstcome, first-serve reservation system.
Please review the attached loading dock document for location and elevator access.
LOADING DOCK INFORMATION
MOVE IN
INSPECTION
Please complete your move-in inspection via the Resident Portal on move-in day. Navigate to “My Apartment” then “Inspection”
The inspection remains open for three days via the Resident Portal. After this period, the apartment will be recorded as new on all items.
MAINTENANCE REQUESTS
Maintenance requests may be submitted through your resident portal. We strive to complete all work orders within 48 hours.
For emergency maintenance requests, please call the front desk at 817-260-0857 ext 1.
The following REQUESTS are considered emergency priority:
Fire
Flooding/burst pipe/major leak
Apartment lock batteries are dead
Power outage
Clogged toilet
Overflowing drain or sewage backup
Hot water outage
Heating/cooling outage
In case of a medical emergency, dial 911 immediately. Please also notify the front desk so we can assist emergency responders upon arrival.
APARTMENT
MODIFICATIONS
Make yourself at home! You may personalize your space with non-permanent items like TV mounts, curtain rods, or paint.
Modifications must be approved by the office, and vendors need to meet our insurance requirements.
You will be responsible for repairing any damage beyond normal wear and tear upon move out.
PREVENTATIVE MAINTENANCE
To ensure your comfort and the longevity of our apartments, we conduct preventative maintenance in all apartment homes.
Rest assured, we will always provide you with advance notice before entering your apartment.
APARTMENT CARE
STAINLESS STEEL APPLIANCES
Wipe your stainless steel items with a microfiber cloth and stainless steel cleaner. Never use abrasive cleaners or scouring pads.
VINYL PLANK Flooring
Use a damp mop with a manufacturer-approved vinyl floor cleaner. Avoid excessive water on your floor. Never use abrasive cleaners or scouring pads.
COUNTERTOPS
Wipe down with a damp cloth and mild soap. Additional care guide HERE
WASHER SEAL
To prevent mildew, wipe the seal with a damp cloth and soap twice a month and leave the washer door open after use.
LOW BATTERY ALERTS
Open a service request via the Resident Portal as soon as you see the low battery icon on your front door lock.
INDUCTION RANGE
These offer precise, instant heat and easy cleanup but require specific cooking products.
Outside beverages are not permitted in the following amenity spaces per our Liquor License
POOL AND HOT TUB
The pool and hot tub are open and heated year-round
POOLSIDE CABANAS*
ZEN GARDEN cOURTYARD
Located on the 4th floor center courtyard
GRILLING STATIONS*
COVERED PATIO & FIRE PIT
Located on the 4th floor between the Zen Garden and Pool Swim-Up bar
HOURS
Daily 10:00 AM - 10:00 PM
RESIDENT CLUBROOM*
Outside beverages are not permitted per our Liquor License. Residents may purchase beverage from the resident bar during operating hours.
BAR HOURS
Thursday & Friday 4:00 PM - 10:00 PM
Saturday & Sunday 12:00 PM - 10:00 PM
*Reservable via the Resident Portal
LIFESTYLE AMENITIES
CONFERENCE ROOMS*
demonstration kitchen
COWORKING LOUNGE
PRODUCTIVITY STATION
Grab and Go market
tide dry cleaning concierge
pAW SPA
BIKE STORAGE
GUEST PARKING
RESERVATION DETAILS
*Reservable via the Resident Portal
MISC
FOOD DELIVERIES
All food deliveries must be made to the front desk, and residents will need to retrieve from the lobby. Delivery personnel will not be allowed up to individual units.
grocery DELIVERIES
Grocery deliveries can be placed inside the LuxerOne refrigerators after checking in with the front desk.
Additionally these can be delivered directly to residents' apartment doors with written pre-approval to our front desk team.
Residents must be home to accept these, One Rangers Way will not grant these deliveries apartment access.
guest suite
Beginning in March, residents can reserve our one-bedroom guest suite via the Resident Portal for their friends and family at a rental rate of $250/night.
PETS
Pets are not permitted in outdoor amenity spaces or fitness center. Pets must be on a leash at all times. See the addendum for additional rules and regulations.
GUEST WIFI
The Guest WiFi network is OneRangersWayGuest, and is accessible in all common areas with the password LiveLike@Ch@mpion2023
RESIDENT PERKS
Exclusive offerings, services and discounts from local retailers, restaurants, and businesses. The Lifestyle Team will be sending out more information as the program develops.
WiFi Upgrade
Luxer One
Induction Range
Loading Dock | Freight Elevator
Amenity Space Rules & Regulations
GIG SPEED WIFI SERVICES
24/7 TECH SUPPORT
Tech support is available 24 hours a day at 833-503-3476. From a simple password reset, a device issue, or have a question about your account, we are here for you.
Password adjustments available via www.onerangersway.com/wifi
FAST SPEEDS
With your own wireless access point, your speeds do not depend on how many residents are using the network. Choose between complimentary speeds up to 300MB per second.
WORRY-FREE ACCESS
Once upgraded, your gig speed internet access will last the duration of lease-term, with the option to downgrade upon renewal.
RELIABLE AND SECURE
Each subscriber has their own access point and virtual private area network for security. Experience seamless connectivity in your apartment and throughout all common areas and amenity spaces.
Upgrade for EVEN FASTER SPEEDS
For only $25 more per month, you can increase your speed to up to 1GB.
Visit www.onerangersway.com/wifi or scan this QR code to upgrade.
INTRODUCTION TO
LUXER ONE
All packages at ONE RANGERS WAY will be delivered to Luxer One, located in the 2nd-floor lobby.
Access code(s) will be issued via text, email, or the Luxer One app after the carrier scans and delivers your package(s) to the Luxer One locker system.
Oversized packages will be placed in the bulk room within the Luxer One system.
Grocery deliveries will be placed inside refrigerated lockers within Luxer One.
Packages will be held for seven days before being returned to the sender.
Please notify the front desk team of any missing packages or extended hold requests.
DOWNLOAD THE LUXER ONE APP
Communication
After logging into your Luxer One account, please ensure the correct information is within the settings tab for all package communication.
INDUCTION RANGE
WHAT IS INDUCTION RANGE COOKWARE?
This means the pots and pans must contain iron. Think cast iron, most stainless steel, and some enamelware.
How to know if my cookware will work?
Grab a fridge magnet.
Hold it to the bottom of your pot or pan.
If it sticks firmly, you're good to go! The pan has enough magnetic material to work on an induction cooktop.
If it sticks weakly or not at all, it won't work. The pan doesn't have the necessary iron content.
IMPORTANT NOTES
Not all stainless steel works: Some stainless steel is made with a higher percentage of nickel, making it non-magnetic. Always do the magnet test!
Flat bottoms are essential: Induction relies on good contact between the pan and the cooktop. Warped or uneven bottoms won't work efficiently
Appliance manuals available upon request.
RESERVING THE
LOADING DOCK
All move-ins will check in with the front desk team located in the 2nd-floor lobby.
Community Loading Dock will be accessed from the lower left corner of our community map.
MAP
LIFESTYLE
AMENITY RESERVATIONS
AMENITY SPACE rentals
Residents can request reservations through the Resident Portal. Spaces are available for rental until 10:00 P.M.
Please email our Lifestyle Team with any questions you may have about reserving amenities.
A signed amenity agreement and guest list are required for your reservation.
Reservations are accepted from current residents in good standing only and can be made up to 60 days in advance.
Availability and pricing are subject to change; reservation requests do not guarantee booking.
Demonstration Kitchen
$250 rental fee per 4 hours
Clubroom
$500 rental fee per 4 hours Rules & regulations