CoPP learning and development calendar - February to December 2014

LEARNING & DEVELOPMENT C A L E N DA R F E B R U A RY T O D E C E M B E R 2 0 1 4

L E A R N . D E V E L O P. G R O W. QUESTIONS? You can contact your Learning & Development team via email: Helpdesk-Learning & Development CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

1

2014 LEARNING AND DEVELOPMENT Aligned Organisational Culture & Capability COMMUNITY FIRST As we begin 2014 with a new organisational strategy Community First, the learning and development calendar has been developed to align with our new direction. That is, to provide staff with learning opportunities which will build upon the skills and behaviours that are required to deliver upon our commitment to the community.

PRE & POST COURSE E-SURVEY To further enhance learning integration, all course participants will be sent a pre and post course survey.

The purpose of the pre-course survey is to provide you with an opportunity to identify your goals and expectations prior to attending training. Responses will be submitted to the program facilitator for consideration and integration into the course.

The purpose of the post-course survey is to measure the effectiveness of the training course. Did it meet your pre-course expectations? Your feedback is also important in assisting your L&D team to capture both the strengths and challenges you may have in your learning experience.

ADDITIONAL LEARNING OPPORTUNITIES In addition to the calendar, Port Phillip offers development opportunities to pursue leadership, gain technical skills and undertake accredited studies. You can find more information in this calendar and on the intranet.

Employees > Learning & Development

2

CONTENTS CALENDAR LEARNING AREAS 4

Communication

5

Technology

6

Working Together

7

Personal Effectiveness

8

Planning and Strategy

9

Community and Culture

10

Wellbeing

11

Compliance

12

Internal - CoPP Knowledge

14

Internal - CoPP Systems

15

Course Registrations

15

Cancellation Policy

16

Monthly Snapshot

ADDITIONAL LEARNING OPPORTUNITIES 17

Leadership

20

Technical Skills

21

Studies Assistance

24

ENQUIRIES

Questions? You can contact your Learning and Development team on EXT 833/ 641 or via email: Helpdesk-Learning&Development

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

3

CO M MUN IC AT I O N B U SI N E S S WR I TING SK IL L S

PRES ENTATIO N S KILLS

The first impression many people have of us is from our written correspondence – whether it is an email, report or letter. Learn how to avoid common grammatical errors and write clearly, using appropriate style and tone to engage your reader. The course has been designed using the CoPP style guide and templates.

It is not always ideas that are accepted or rejected, as much as the way they are presented. Presentation content needs to be very well organised. Any idea, proposal, or initiative can be presented in ways that will maximise the chance of acceptance.

In this workshop you will learn and practice the skills required to maximise the chance of your ideas or proposals being favourably received.

COURSE DATE: Wed 7 May

9 am – 4.30 pm

FAC I L I TAT I O N SK IL L S Facilitation concerns itself with all the tasks needed to run productive and impartial meetings. The role of the facilitator is to serve the needs of the group who are meeting with a common purpose, whether it be making a decision, solving a problem, or simply exchanging ideas and information.

This workshop will cover the key aspects and principles of effective facilitation at the City of Port Phillip. The main outcomes of the workshop include exploring the role of the facilitator, understanding and developing the skills to capture the attention of the group, managing the expectations of the group and creating an environment which encourages a culture of respect, empowerment and safety for all participants.

COURSE DATE: Tue 6 May

4

9 am – 4.30 pm

COURSE DATES: Wed 9 April Thu 6 November

9 am – 4.30 pm 9 am – 4.30 pm

WRITE REPO RTS AND PRO PO S ALS Do you produce reports, briefs, and proposals? Would you like to improve your skills and learn new techniques? Reports and proposals have their own set of writing rules. They need to be structured in a logical way to convey the message and information clearly. This course provides an overview and practical examples on how to present information effectively.

COURSE DATE: Tue 12 August

9 am – 4.30 pm

TECHNOLOGY WIN D OWS 7 2 010 OFFICE This course aims to familiarise participants with some of the new features in Windows 7. It covers the common features built into the Microsoft Office 2010 suite whilst demonstrating some of the new, key features specific to Word 2010, Outlook 2010 and Excel 2010. This will include hands on exercises.

COURSE DATE: Wed 26 February

OUT L O OK F E AT U R E S

–

FURTHER

This course introduces you to some of the more advanced features that you might not think about using on a day-to-day basis.You will learn how to customise the Outlook environment which includes setting rules, working with calendar, notes, contacts and journal folders and using alternate email methods.

Efficiency begins with Outlook.

COURSE DATES: Wed 26 February Wed 18 june

This course allows you to develop skills and knowledge for creating and working with long documents. Key areas include customising styles, developing building blocks to save time, working with templates, page orientations and sections breaks.

COURSE DATE: Wed 12 March

1.30 pm – 5 pm

A DVA N CED

WO RD INTERMEDIATE S TREAM L I N I N G AND DO C U MENT C REATIO N

9 am – 12.30 pm 9 am – 12.30 pm

1.30 pm – 5 pm

WO RD ADVANC ED AND C U S TO MIS ING

C O LLABO R ATI N G

This course aims to show you how to use the more advanced functionality in Word 2010 to collaborate with others, automate document creation, protect and secure documents and create forms. By course completion you will be able to save time by inserting word fields to automate document content and tasks, design forms to control content in a document and protect content in documents by restricting formatting and editing by other users.

COURSE DATE: Wed 28 May

9 am – 4.30 pm

E X C E L E S S E N TIA L S Take the pain out of spreadsheets and learn how to navigate screen elements such as toolbars, pull down menus and the status bar. Create and manipulate simple worksheets and learn the basics of working with formulas. At last, spreadsheets made easy!

COURSE DATE: Wed 12 March

9 am – 12.30 pm

POWERPOINT INTERMEDIATE This course sharpens your skills and knowledge of presentations.

You will learn how to incorporate drawing tools and graphics, utilise WordArt effects, embed Multimedia files and create presentations that use transitions & animations. This session will also include a troubleshoot section for problem areas and you will learn how to publish presentations on the web.

COURSE DATE: Wed 18 June 1.30 pm – 5 pm

E X C E L I N T E RMEDIAT E FOR M UL A S AND FUNCTIONS This course aims to provide you with the skills and knowledge necessary to manage data and solve problems using functions and formulas. At the end of this course you will be more confident in analysing data and applying formulas. You will know how to link cells across workbooks, and use Excel’s error handling features.

COURSE DATE: Thu 5 June Fri 17 October

9 am – 4.30 pm 9 am – 4.30 pm

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

5

WORKING TOGETHER E M OTI O N A L I N T EL L IG EN CE

C O U RAGEO U S C O NVERS ATIO NS

In this workshop you will gain an understanding of Emotional Intelligence and how to apply this knowledge in the workplace to build better relationships with all stakeholders. Workshop activities will offer insight into how to develop skills such as self awareness, empathy, reasoning and managing your own and others’ feelings.

This course is suitable for anyone interested in enhancing their interpersonal skills, leading to more constructive working relationships.

COURSE DATES: Thu 2 October 9 am - 4.30 pm

Everyone needs to have challenging conversations sometimes.

This program provides skills and strategies on how to confidently tackle difficult conversations, understand individual communication styles and adopt strategies to produce positive outcomes.

This interactive program will provide an environment to discuss how to manage difficult conversations up, down and sideways. You will look at the importance of self-awareness and emotional management and you will explore barriers to holding a difficult conversation.

STA F F P E RF OR M A N CE – T H E O N G O ING CON V ER SAT ION Enhancing staff performance requires discussion, feedback and coaching. This course will look at techniques that will help you to lead, motivate and evaluate your team by recognising and understanding the causes of good and poor performance. You will work through scenarios around handling difficult career discussions, communication and feedback. The intent of this program is to enhance your coaching, development and support skills so that you have the confidence to manage all levels of performance.

COURSE DATE: Wed 2 July

9 am - 4.30 pm

C ONF L I C T R ESOL UT ION Different perspectives, when honored and explored, can lead to innovation, improvement and increased understanding and engagement. However, when poorly managed or avoided, can lead to negative consequences that can have a toxic effect on working relationships and workplace culture.

This program enables participants to increase their understanding of conflict by examining what conflict is and how conflict affects people and performance. Participants will increase their ability and willingness to constructively deal with differences of perspective and opinion that if left unexplored or ignored could lead to situations of conflict.

COURSE DATE: Fri 11 July 9 am - 4.30 pm

6

COURSE DATE: Wed 5 March

9 am - 4.30 pm

EFFEC TIVE PEO PLE MANAGEMENT This workshop commences with a review of different communication styles across your team and looks at emotional intelligence and how it applies to the supervisory relationship.

Strategies for providing difficult feedback are discussed, including challenging and personality-driven behaviours. A three-stage model for staff development including goal setting and adult-learning principles is used, built around the annual review process. Principles for mentoring are included, focussing around the ‘Socratic questionning’ technique and the day closes with strength-based coaching questions, utilising the popular GROW framework.

Highly recommended for new leaders/ supervisors COURSE DATE: Wed 26 March

9 am - 4.30 pm

PERSONAL EFFECTIVENESS P ER S O N A L P RO DUCT IV IT Y

NEO GTIATIO N S KILLS

Would you like to become more proficient in managing and juggling multiple tasks? Would you like to learn some strategies which will enable you to set and achieve goals within time frames?

Reclaim your work/life balance. Yes, time can be on your side.

This Influencing and Negotiation Skills program will explore the fundamental steps associated with any business negotiation, as well as a range of strategic approaches to effective planning and communication. You will also explore how to influence people through better self-awareness and an understanding of how persuasion works in others. You will participate in discussion and practical examples around dimensions of influence, mind set, strategies and tactics.

COURSE DATES: Fri 21 February Tue 26 August

9 am - 4.30 pm 9 am - 4.30 pm

BUILDING RESILIENCE Workplaces are becoming more complex and fast-paced.

The demands placed in the information age mean that people need to develop greater capacity to focus on what is important without becoming overwhelmed by the task at hand. The solution to this is to develop people’s capacity to be resilient.

Resilient means you are able to focus on the task at hand, make clear and effective decisions, have the stamina to work long hours when required, integrate work and life effectively and sustain energy over time. Learn practical tools and techniques to understand and manage the various dimensions of resilience.

COURSE DATE:S Thu 21 August 9 am - 4.30 pm

COURSE DATE: Tue 2 September

9 am - 4.30 pm

PRO DU C TIVITY WITH O U TLO O K At the end of this workshop, you will be able to fully utilise the powerful features within Microsoft Outlook.You will learn how to develop systems for organising and accessing information, you will become more proficient at using your calendar as a planning tool, and you will be shown how to automate many tasks to save valuable time.You will improve your personal productivity.

COURSE DATES: Fri 11 April Thu 23 October

9 am - 12.30 pm 9 am - 12.30 pm

I N F LU E N C I N G N EG OT IAT ION SK IL LS

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

7

PLANNING AND STRATEGY i d T RA I N I N G : MA K IN G INFOR M ED DECISIONS Demographic data provides insight into the changing characteristics/ trends of the community, acting as an evidence base which informs decision making, policy and strategy.

Council’s demographic and planning information tools (.id) utilise the 2011 Census results to present a comprehensive socio-demographic profile, interactive maps and population forecasts.

Is this training for you?

Do you use demographic data to make informed decisions?

Do you have the skill set within your team to extract this data from Council’s demographic and planning information tools?

COURSE DATES: Wed 2 April 9.30 am – 11.30 am Wed 3 September 9.30 am – 11.30 am

8

S TRATEGIC THINKING Strategic thinking underpins all strategic plans and is the process by which strategy is developed. It is, quite simply, a way of thinking. It involves questioning before doing, analysing before deciding and thinking before acting.

This course is designed to ehance your strategic thinking mindset, you will build transferrable skills that will enable you to apply a strategic thinking framework across different platforms.

COURSE DATE: Thu 18 September 9 am - 4.30 pm

COMMUNITY AND CULTURE WAL K I N G C OUN T RY: IN DIG ENOUS C U LTU R A L WAL K IN PORT PH IL L IP

U NDERS TANDING HO MELES S NESS

The City of Port Phillip council acknowledges that Indigenous Australians were the first people of this land and have survived European settlement for more than two centuries.

This cultural walk will introduce you to Port Phillip’s early settlement history through significant sites and landmarks located within the municipality. Through understanding the diversities in Australia between landscape and people, you will develop awareness, a sense of belonging and a sense of place.

The tour takes approximately 1.45 - 2.00 hours

On any given night in Australia 105,000 people are homeless, and nearly half of these people are under 25. In light of these statistics, it’s no wonder more people are beginning to ask how big is the problem and what is being done about it?

This session will provide you with an insight into the experience of homelessness, how people become homeless and why people sleep in local parks and in their cars. You will also have the opportunity to talk directly with people who have experienced homelessness, and ask some questions that you may never have had the opportunity to before.

COURSE DATES: Fri 4 April Thu 27 November

9.45 am - 12.30 pm 9.45 am - 12.30 pm

U N D E R S TA N D I N G L OC A L G OVE RN M E N T Philip Shanahan, former Local Government CEO, brings a wealth of experience, anecdotes and fun to this session. Philip will take you through the interesting history of the birth of Australian government from the three tiers of its inception.

You will discuss the concept of ‘good governance’, examine the decision making process and explore some challenging scenarios regarding ethical behaviour and relationships.

COURSE DATES: Fri 9 May Fri 21 November

9.30 am - 4.30 pm 9.30 am - 4.30 pm

J E WI S H C U LTUR E Conducted at the Jewish Museum, this program will provide an insight into the Jewish Culture.

The program includes a history of Jews in Australia, the Jewish Religion beliefs, Jewish Religious Holy Days – what they mean, food, the laws of Kashrut (kosher) and the beliefs behind it.

You will have many opportunities to discuss Jewish taboos and customs with the local Rabbi.

COURSE DATE: Fri 5 December

How did I get here?

COURSE DATE: Tue 22 Juy

12.30 pm - 2 pm

GLBTI AWARENES S Servicing our community: Gay, lesbian, bisexual, transgender and intersex (GLBTI) Did you know that older GLBTI people may hide their sexual orientation and gender diversity for fear of being discriminated against and that by doing so their health and emotional needs often go unmet? People of diverse sexual orientation and gender identity are a group requiring particular attention due to their experience of discrimination and the limited recognition of their needs and preferences by service providers. CoPP works toward creating a culturally safe and secure environment for GLBTI people receiving services from the City of Port Phillip.

Take this opportunity to learn more.

COURSE DATES: Wed 14 May Wed 17 September

1.30 pm - 4.30 pm 1.30 pm - 4.30 pm

9.45 am - 1.15 pm

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

9

WELLBEING M AN AG I N G M EN TA L H EA LT H I N T H E WO R K PL ACE

MENTAL HEALTH IN THE WO RKP L AC E (ALL STAFF PROGRAM)

(SUPERVISOR PROGRAM) In response to the feedback received last year, this years supervisor program has been broken into two parts. This allows more time for understanding, group discussion and scenario work.

For anyone leading a team, it can be challenging when you don’t have the information and skills needed to support your staff member when they are experiencing mental health issues. This course will inform you about common mental health issues and strategies for managing appropriately in the workplace.

PART ONE Understanding the continuum of mental health Understanding assumptions and stereotypes of mental illness Identifying common mental health issues/disorders – depression, anxiety, personality disorders Understanding characteristics and treatment options Strategies to manage mental health in the workplace

• • • • • •

COURSE DATE: Wed 9 July

9 am - 12.30 pm

PART TWO Strategies to manage mental health in the workplace – understanding managerial role and responsibilities, Providing support whilst managing performance, managing the broader team Holding an initial conversation – exploring the barriers and practicing key skills to improve outcomes Legal implications to the workplace – confidentiality, inherent requirements, workplace adjustments Utilising resources and supports

• • • • •

COURSE DATE: Wed 16 July

10

9 am - 12.30 pm

With 45% of Australians experiencing a mental health problem in their lifetime, and 20% affected every year by conditions such as anxiety disorders, depression, bipolar disorder or schizophrenia, it is likely that at some point, all workers will be impacted, either directly or indirectly.

Therefore, it pays to know how to respond effectively.

By the close of this course you will have an increased understanding and confidence in responding to mental health.

COURSE DATE: Tue 10 June

9 am - 12.30 pm

APPLY FIRS T AID /C PR To arrange a first aid / CPR course for your service unit please utilise the technical skills appplication process.

Employees > Learning & Development> Technical Skills

COMPLIANCE E QUA L OPPORT UNIT Y (EO) The City of Port Phillip has an on-going commitment of a work environment free of discrimination, harassment and bullying.

All staff must attend an EO session when commencing their employment at CoPP and once every two years there after.

This comprehensive training program on Equal Opportunity Awareness (bullying, discrimination and harassment) ensures all staff have an understanding of the CoPP’s EO policy, latest legal developments and clarity about rights and responsibilities.

COURSE DATES: Tue 25 February Thu 22 May Wed 27 August Tues 18 November

9.30 am - 12 pm 9.30 am - 12 pm 9.30 am - 12 pm 9.30 am - 12 pm

e-LEA R N I N G e-learning offers training courses that are self-paced, individual learning experiences which can be completed from the convenience of your own desk or in a quiet work space.

e - LE A R N I N G : CODE OF CON DUCT The Employee Code of Conduct helps you to understand the standards of personal behaviour and work performance expected from you at Council. As an organisation that supports the community it is recognised that at all times employees must conduct themselves honestly and ethically, with a high level of professionalism and integrity. Employees must behave in a way that upholds the reputation of the CoPP.

Employees > Learning & Development> e-Learning

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

11

INTERNAL – COPP KNOWLEDGE HR RE C RU I T M ENT M A ST ER CL A SS

HR MAS TERC LAS S

It is now MANDATORY that all staff with recruitment responsibilities, this includes anyone who sits on a recruitment panel, must attend this course.

The recruitment and interview process is an opportunity to judge and evaluate the ‘best fit’ approach to candidate selection.

However we want to make sure we are putting our best foot forward too, as it also is an opportunity for the candidate to judge and evaluate us. This course will give you skills required for short listing, behavioural interviewing, candidate evaluation.

Emphasis will be placed on both understanding and adherence the CoPP recruitment policy and procedures.

COURSE DATES: Thu 27 March 9 am - 2 pm Wed 21 May 9 am - 2 pm Thu 31July 9 am - 2.pm Tue 23 September 9 am - 2.pm Wed 26 November 9 am - 2.pm

We strongly recommend managers, coordinators, team leaders and supervisors attend this course.

Discussions and requests around HR issues can sometimes be difficult.We need to advocate on behalf of the organisation, but also be flexible and support employees.

This course will deal with issues surrounding performance management, flexibility and how to best handle these conversations, and other sensitive issues that you may encounter.

COURSE DATES: Wed 26 February 9 am - 2 pm Tue 8 April 9 am - 2 pm Wed 6 August 9 am - 2 pm Thu 4 September 9 am - 2 pm Thu 16 October 9 am - 2 pm

INTRO DU C TIO N TO C O MMU NITY ENGAGEMENT C oP P S T Y L E G U IDE A consistent style helps to unify us and strengthen our reputation. Are you involved in creating promotional material, using external printers and designers, managing web pages or running events?

You will walk away from this session with a greater understanding of the application of the City of Port Phillip Style Guide; this includes use of templates, CoPP logo, corporate fonts and colours, design and layout style, general writing guidance, accessibility in communications and photography.

COURSE DATES: Thu 27 February 10 am - 12 pm Tue 24 June 10 am - 12 pm Wed 29 Oct 10 am - 12 pm

12

Does your role include managing projects requiring consultation with external stakeholders, including community members, media and local activist groups?

This session will introduce you to CoPP’s approach to community engagement. It is an opportunity for you to make contact with the Communications and Engagement team, ask questions, hear from others, and become familiar with the online toolkit and other resources that will help planning and delivering of better community engagement activities for your projects.

COURSE DATES: Thu 13 March 10 am - 12 pm Tue 19 August 10 am - 12 pm

INTERNAL – COPP KNOWLEDGE HR P OS I TI O N I NG SM A RT

TENDER EVALUATIO N PANEL TRAI N I N G

Do you feel ready for a change of career direction? Would you like a new position? All too often we fall into the trap of assuming that internal applicants have a greater advantage.

However it is very important to treat this process the same as any other, as it is a competitive process. Preparation is key to securing your next role. This course will give you all the tips and tricks to help you secure your next move!

Do you understand what your obligations are when sitting on a tender panel? This practical and scenario based session focuses on the different phases of the tender process, whilst highlighting the key responsibilities of being a member of a tender panel.

COURSE DATES: Tue 4 March 10.30 am - 12 pm Thu 17 April 10.30 am - 12 pm Wed 4 June 10.30 am - 12 pm Tue 15 July 10.30 am - 12 pm Tue 9 September 10.30 am - 12 pm Wed 5 November 10.30 am - 12 pm

COURSE DATES: Wed 11 June Wed12 November

9 am - 12.30 pm 9 am - 12.30 pm

P RO C U RE M E N T PUR CH A SING SC E N AR I O S Do you use computron? This session is MANDATORY for anyone raising, or approving purchase orders. The objective of this session is to increase your understanding of the CoPP Contracts and Procurement Policy.The procurement training session has been developed to complement the Computron systems training.

COURSE DATES: Tue 4 March 9 am - 10.30 am Thu 17 April 9 am - 10.30 am Wed 4 June 9 am - 10.30 am Tue 15 July 9 am - 10.30 am Tue 9 September 9 am - 10.30 am Wed 5 November 9 am - 10.30 am

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

13

INTERNAL – COPP SYSTEMS CO M P U T RO N

DEKHO ( GIS )

Comptron is a financial management program used by the Finance department and all other business units within the council, to raise and track purchase orders, record and report on budgets and expenditure.

Dekho provides City of Port Phillip staff access to the corporate Geographic Information System (GIS).

This application serves as a central point for staff to access spatial and aspatial information from various sources.

For training and further information contact Helpdesk Financial Systems

For training and further information contact Helpdesk - GIS Toolbox > Applications & Databases> DEKHO

Toolbox > Applications & Databases> FMIS

PAT H WAY (C R M ) Pathway CRM is the council customer requests and complaints tracking system. If residents contact the council to raise a concern, it is recorded and monitored in Pathway CRM. Detailed reports may be generated from Pathway CRM and the data can be analysed.

For training and further information contact Helpdesk CRMS

TRIM - REC O RDS MANAGEMENT TRIM is the Records Information system that is used by the CoPP. It is available on every PC and is represented by a red white & blue icon on the desktop. TRIM should be used by staff to register documents created in the course of business so they represent an official record of that business.

For training and further information contact Helpdesk Records Toolbox > Applications & Databases> TRIM

Toolbox > Applications & Databases> PATHWAY

CMS (R E D D OT)

HANS EN

City of Port Phillip uses the RedDot Content Management System (CMS) to manage online content. The CMS is an effective way of creating, managing and delivering information on the Port Phillip website and Intranet.

Hansen is the City of Port Phillip’s corporate asset management system. It provides a centralised asset register for all of Council physical assets; with the provision to manage work orders, inspections, financial audits, risk assessment, decision making, and predictive modelling.

For training and further information contact Helpdesk Online Comms Toolbox > Applications & Databases> RedDot CMS

For training and further information contact Helpdesk Hansen Toolbox > Applications & Databases> HANSEN

14

COURSE REGISTRATIONS All permanent employees will be able to apply for the sessions on the Learning & Development Calendar via EPOD.

LOG I N TO E P OD V IA YOUR ZEN WO RKS WINDOW HOW TO A PPLY FOR COUR SES ON EPO D You can locate the EPOD helpcard via the below intranet path. This helpcard provides a step-by-step process of applying for courses in EPOD. Employees>Learning&Development>Apply for training

ACCESS AND INCLUSION Learning and Development aims to ensure all staff have access to the programs/ courses offered.

Should there be any requirements that would assist in your participation, such as larger print on course resources or dietary restrictions, please let us know in advance.

CANCELLATION POLICY LE AR N I N G A N D DEV EL OPM EN T C ANC ELLATIO N PO LIC Y 48 hours notification is required if you can not attend a training course. Failure to do may result in a cancellation fee of $225 being charged to your department to cover the cost of the training place.

If you are unable to attend training, you can nominate another employee to attend in your place.

Need further help? Contact Learning & Development via Helpdesk-Learning&Development.

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

15

MONTHLY SNAPSHOT: FEBRUARY - JUNE

16

MONTHLY SNAPSHOT: JULY - DECEMBER

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

17

ADDITIONAL LEARNING OPPORTUNITIES Leadership Technical Skills Studies Assistance 18

LEADERSHIP The City of Port Phillip aims to develop leaders and teams who can drive organisational culture as well as motivate employees and teams to achieve their goals. We provide our current and emerging managers and leaders with a series of development opportunities to assist them on their leadership journey.

The following streamlined approach accommodates the learning needs of our aspiring/future leaders through to our experienced leaders.

A suite of leadership learning experiences and opportunities is offered that can enhance the career path for our future leaders, develop our current leaders and align leadership capabilities with CoPP leadership expectations.

LEVE L ON E This level may be of interest to staff who aspire to a supervisory or management role i.e. team leader or co-ordinator.

C E RT I F I C AT E I V IN FRON T L IN E M ANAGEMENT This certificate course will apply to staff who are the first line of management and may have existing qualifications and technical skills in their vocation or profession. They require skills or recognition in supervisory functions and want to build their capabilities in leading and ensuring their teams are functioning and achieving work outcomes. Typically these staff would report to a Co-ordinator.

This course of study will be run subject to interest from the organisation.

LG P RO – I G N I T E PROG R A M This program develops the competencies for people to transition into the managing/leadership role by focussing on key development areas critical to a career path in local government.

This program will suit those staff that have limited experience in managing and leading people and typically would report to a Team Leader or Co-ordinator. Subject to internal approval by Departmental Managers and application to LGPro. For more information click onto the LGPro link www.lgpro.com

LG M A M A N AG EMENT CH A L L EN G E This challenge event is an opportunity for our aspiring leaders to stretch their knowledge, skills and comfort zones in a number of areas such as team playing, self assessment, presentation and innovation, all based on a local government context in a team of 5/6 CoPP employees. It involves considerable preparatory work, the submission of a project and a one day event where the team competes against other Victorian councils to deal with a range of scenarios.The event is run in March each year and expressions of interest via application are sought in December to enable preparation and registration.

Qualifications are not required for this activity however a passion for self learning and a commitment to their own career development is expected from these participants.

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

19

LEADERSHIP LEVE L TWO This level may be of interest to staff who are currently working in a supervisory/management or leadership role.

D I P L OM A OF M A N AG EM EN T This accredited course has been tailored to include modules most useful to local government and features subject matter experts from our own pool of experienced staff.

The pathway to this qualification is the Certificate IV Frontline Management or similar qualification. Typically these staff would report to a Manager. This course of study will be run subject to interest from the organisation.

LG P RO – E M E RG IN G L EA DER S PROGRAM This program focuses on leadership experiences and activities designed to develop and inspire local government emerging leaders. This program will suit staff who are current leaders, aspire to a leadership position or leadership in a specific area of local government. Subject to internal approval by Departmental and General Managers and application to LGPro. For more information click on to the LGPro link www.lgpro.com

C I T Y OF PORT PH IL L IP L EA DER SH IP PRO GRAM ( C LP) This program provides current and emerging leaders with a unique opportunity to focus on and develop their leadership skills and knowledge in a CoPP specific interactive 8 month program.This program will suit staff who are current leaders or demonstrate leadership attributes.

Subject to internal application and approval by Departmental and General Managers.

C OAC HI N G Coaching is offered to achieve specific outcomes or broad development. It assists with the growth of leadership skills, improving relationships and building confidence in leaders to manage their teams and their own development. Coaching must approved by departmental Managers and/or General Managers.

M E N TO R I N G Mentoring is an informal program available to leaders and potential leaders. There are experienced mentors within the organisation who offer their time to mentor staff. For those interested in being mentored discuss options with your supervisor.

20

LEADERSHIP LEVE L 3 LG P RO - M A S T ER ING M A N AG EM ENT PRO GRAM This program aims to build the capacity and confidence of local government Managers by improving their managerial competencies. For those staff who are both new and experienced managers. For more information click onto the LGPro link www.lgpro.com Subject to internal approval by Departmental and General Managers and application to LGPro.

LG P RO - E X E C UT IV E L EA DER SH IP P RO GRAM This program is designed to equip and support executives in Local Government, including Chief Executive Officers, General Managers, Senior Managers and aspiring executives to expand and develop their skills and knowledge to assist them to become confident and capable leaders in the Local Government sector.

Subject to internal approval and application to LGPro. For more information click on to the LGPro link www.lgpro.com

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

21

TECHNICAL SKILLS T EC H N I C AL S KIL L S T R A IN IN G The information on this page has been designed to assist you when considering and applying for training outside of the learning and development calendar.

All learning and development initiatives will reflect organisational priorities, while meeting the Council’s key objectives, Council Plan, departmental plans and individual work plans.

Technical skills refers to the skills required for the accomplishment of a specific task.

AP P L I C AT I O N PROCESS 1.

All applications must be approved by the employee’s supervisor.

2.

The online application form is to be completed including attachments and submitted to Learning and Development. Refer to the intranet page: Employees>learning and development>technical skills

3.

After reviewing the application Learning and Development will approve or seek further information.

4.

The employee and their supervisor will receive an email from Learning and Development approving/ responding to the application.

F U RTH E R E N Q UIR IES If you have any additional questions or require more clarification, please contact Leanne Pentland, Coordinator Organisation Development and Learning.

22

STUDIES ASSISTANCE P O LI C Y PU R POSE To provide City of Port Phillip (CoPP) employees with the opportunity to further their education and the contribution they make to the organisation.

P UR POS E O F S T UDIES A SSISTA N CE Studies assistance is one component of employee learning and development which aims to provide an incentive to employees to pursue further accredited studies. CoPP may provide studies assistance to: • enable employees to upgrade their work skills and knowledge; • assist employees to develop new skills and knowledge which is directly related to their work/career;

E LI G I B I L I TY Permanent full-time or part time employees are eligible to apply for studies assistance. Casual and temporary employees are not eligible for studies assistance.

Employees are not entitled to paid study leave when they are on annual or another form of leave.

F U RTH E R I N F O R MAT ION Can be found on the intranet: Employees>Learning&Development>Studies Assistance

CITY O F PO RT PH I LL I P L E AR N I N G A N D D E V E L O P MENT C A LENDA R FEBRUA RY – DECEMBER 2014

23

ENQUIRIES O RGANIS ATIO N DEVELO PMENT AND LEARNING TEAM Located at: Pod 7, level 2, St Kilda Town Hall Contact EXT 833 or 641 helpdesk-learning&development

Leanne Pent land Coordinator Organisation Development and Learning 9209 6401 lpentlan@portphillip.voc.gov.au

Rebecca S wann Learning and Development Officer 9209 6833 rswann@portphillip.vic.gov.au

Kat e Fagan Culture and Capability Officer 9209 6641 kfagan@portphillip.vic.gov.au

24