Crandall Menus Overview

from our CrandallMenus Team

CrandallMenus began as an inspiration with a single focus: to create a user-friendly menu program specifically for senior living with a level of culinary flexibility unavailable anywhere else. Many loyal and wonderful clients later, we couldn’t be more pleased with the way CrandallMenus is shaping what is possible in senior dining.

We invite you to look through this flipbook. You’ll find that our senior dining system is designed for the full continuum of care–from independent and assisted living to long term and memory care.

If you have questions, or are interested in learning more, please reach out by calling 855-286-7686 or emailing menus@consultingrd.com. We have several success stories to share and would be happy to discuss personalizing your menu according to your community’s or corporation’s budget, dining styles, and/or care type.

We are here to help!

introduction to

CrandallMenus

Our commitment to our customers and their communities begins with CrandallMenus’ easy-to-use cloud-based software, which brings personalizable menus to all types of senior care. We back this with unlimited training and live support at no additional cost to ensure you receive maximum benefit from every feature.

Our menu team is comprised of some of the most experienced and qualified Registered Dietitians (RDs), Certified Dietary Managers (CDMs), and Diet Technicians Registered (DTRs), in the industry. They work collaboratively to support your menu needs, practicing and perfecting recipes, when necessary, in our in-house commercial test kitchen.

We take the business of senior dining seriously.

Introduction to Crandall Menus

Assisted Living Menus

We know you have a vision for an extraordinary Assisted Living dining program. CrandallMenus is here to help bring that vision to life. Because resident satisfaction is so closely tied to appetizing menus and creative presentation, our program is designed to work in any setting, including in-room, cafe, bistro, fine dining, patio, or to-go.

CrandallMenus provides you with the flexibility, tools, and resources to respond to every dining option and then scales for your number of residents.

CrandallMenus is the preferred online menu choice for some of the largest assisted living corporations in America. But it is not just large chains that benefit from the ease of use and affordability of CrandallMenus. A multitude of smaller organizations and stand-alone communities also choose CrandallMenus. Many of our customers report that it was Crandall’s industryleading customer support that closed the deal.

Assisted Living Menus

Long-Term Care Menus

The multitude of features included with CrandallMenus solves the difficult dilemma of providing appealing meals that can also be modified to meet the critical nutritional needs of your most fragile residents.

CrandallMenus is the only menu program on the market with the “Approve my Menus©” feature that instantly lets you know if any changes you are making to the menu will meet regulatory requirements.

One Change Changes Everything!

Another menu feature that customers appreciate is when a change is made to the

Long-Term Care Menus

Your menus can reflect cultural, regional, and ethnic preferences and can be designed at the corporate level to provide a unique competitive advantage.

menu, it is automatically changed in all reports and components. This level of automation is normally reserved only for the most expensive menu programs in the industry; however, CrandallMenus has packed all of these features into one of the most affordable programs available.

Long-Term Care Menus

Introduction to Diet Essentials

Diet Essentials introduction to

Take full advantage of your CrandallMenus subscription by pairing it with Diet Essentials. Diet Essentials is Crandall’s resident card and weight management solution. The goal of Diet Essentials is to make meal service easier and more accurate for your staff.

Our resident card features include… n Various print formats with/without the meal n Portions that can print for each meal item

A resident summary report generated as dietary interview/pre-screen documentation n Ability to manage high-risk residents, if necessary n Several EMR integrations with Diet Essentials n Comprehensive reporting for CDM/RD and nursing

Training and Support Training and Support

Remember when...

you used to be able to just pick up the phone and reach a live person who could quickly answer your urgent question? Interestingly enough, CrandallMenus is the only senior dining menu program still offering this level of personal support - at no additional cost.

Of course, you can always email questions, chat, attend live webinars or watch pre-recorded training videos, if you prefer. We just want to reassure you that we are always here to help you make the most of your CrandallMenus.

Access to our unlimited training and support means you can be instantly productive, even if there is employee turnover in the foodservice department. There’s no cost for a new employee to attend a start-up training or to call with questions. We will work quickly to have your new staff up to speed in no time. And if training needs to take place across multiple communities simultaneously, CrandallMenus’ support team will customize a series of on-boarding sessions to meet your needs.

and Support

Five Ways CrandallMenus Support is Available To You

email phone chat live webinars training videos

Independent Living Menus

Ask any Dining Services Director and they will tell you that meal service expectations have never been higher among independent and assisted living residents. Today’s seniors are no longer just the meat and potatoes crowd. They have a more enlightened view of dining that includes an appreciation for international flavors and an awareness of the way menu choices can impact their health.

Seniors look for seasonal, cultural, gluten-free, heart-healthy, vegetarian and vegan options. And they truly welcome restaurant-style venues that suit their tastes, lifestyle and mood. CrandallMenus was designed precisely for this - to give your chefs and culinary staff the freedom and flexibility to create amazing, palate-pleasing dishes for every setting in any size community.

Independent Living Menus

Memory Care Menus

Crandall's menu for memory care and restorative health provides fresh cuisine that benefits the heart and supports brain function. This menu includes a wide variety of nutrientdense foods, rich in vitamins, minerals, protein, and fiber. It is not a structured diet. Rather, it provides an overall balanced eating pattern with an emphasis on foods that may positively affect cognitive health.

Crandall is honored to collaborate with memory care experts, such as Dr. Paul Nussbaum at the Brain Health Center, to stay current on breakthroughs related to the relationship between nutrition and mental function.

Preferred Partnerships and Integrations

In our industry, relationships between corporate leaders, community staff members, and vendors are key. In our effort to benefit our customers and exceed their expectations, Crandall has developed preferred partnerships and integrations with industry-leading providers in the areas of electronic medical records, order guide management, point-of-sale, purchasing, and training and education.

Electronic Medical Records

PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at any stage of a patient's healthcare journey. For more information on PointClickCare, please visit pointclickcare.com

MatrixCare is proud to be the country’s largest post-acute care technology provider, and is equally proud to be the only electronic health record (EHR) provider in our industry to focus on the entire continuum of care. For more information on MatrixCare, please visit matrixcare.com.

Preferred Partnerships

casestudy

Training and Education

The Pineapple Academy offers online education for senior living and is available in either an individual or group training format depending on your specific needs. Click this link to access a free 14day trial to see what all the buzz is about with Pineapple Academy.

Procurement

DSSI – Taking Cost Out of Healthcare® starts with a partnership you can trust. Achieve unparalleled procurement cost savings, supply chain optimization and contract compliance with Direct Supply DSSI. Discover why we have been the premier eProcurement channel of preferred healthcare providers across the nation for over 20 years by visiting us at dssi.net

Point of Sale eMenuCHOICE® is an award-winning, cloud-based, Point-ofSale application for senior living communities that improves staff efficiency, increases resident satisfaction and simplifies billing, greatly reducing the number of mistakes that lead to resident frustration and lost revenue. Learn more and schedule a personalized demo at emenuchoice.com.

ServingIntel is a leading provider of point-of-sale and related systems designed for Senior Living communities singularly focused navigating change with the leading-edge capabilities you need and the collaboration you require to deliver results. Visit us at ServingIntel.com.

Group Purchasing Organizations

Care Purchasing Services

(CPS®), a leading national group purchasing organization dedicated to Senior Living with the purchasing power to deliver exceptional value and significant savings. Experience is Everything®. For more information about CPS, visit carepurchasing.com. Crandall Menus is the preferred menu provider for CPS.

Beacon Purchasing is your A-Z Procurement Partner in Senior Living helping our customers maximize purchasing potential. To learn more about Beacon Purchasing, visit beacongpo.com. Crandall Menus is the preferred menu provider for Beacon.

6 Questions to consider when choosing a senior dining menu solution

Peace of Mind

Does the program come with unlimited, live, training and support at no additional cost?

Are the menus developed by a team that includes some of the industry’s most experienced menu writers, including RDs, DTRs and FSDs, with access to an on-site certified commercial test kitchen?

Are all extensions for required diets and texture modifications instantly available when needed?

Does the program have a built-in Approve My Menu™ feature to review changes and determine if the menu still meets nutrition parameters therefore maintaining RD signature authenticity?

Does a change made to the menu in one place automatically update postings, production, analytics, and nutrition?

Are all program updates, upgrades, and enhancements included at no additional cost? Cost Savings

Bonus Question: Can I combine CrandallMenus with professional consulting dietitians who will evaluate menu utilization at the community level?

Get started Today!

Getting started with CrandallMenus is easy! Just follow these THREE STEPSand you’ll be on your way to nutritious and delicious in no time.

Take a look at the menu information available at consultingrd.com, then call CrandallMenus at 855.286.7686 to be connected to a friendly, knowledgeable, menu specialist. We will listen as you describe your needs and answer any questions. You can also schedule a live demo if you would like.

Complete the order form and indicate what services you are requesting (i.e. CrandallMenus, Diet Essentials, an integration, etc.). We’ll draw up an agreement and send it over. And unlike other senior dining menu programs, there are no long-term contracts or commitments with CrandallMenus.

Electronically sign the agreement. A countersigned copy, as well as a link to sign up for initial training will be emailed to you. Attend the live training and ask any questions you would like. Once training is complete, your account is activated and logins are sent.

It’s that simple! Now start enjoying and the difference it will make with your dining program. Anytime you have questions, just contact us. We’re here to help.

We invite you to contact the office or the individual expert below:

Crandall Corporate Dietitians

1930 North Arboleda

Office (480) 835-7072 Suite 101 Toll-free (888) 546-3273 Mesa, Arizona 85213 Fax (480) 291-9136 consultingrd.com Menus (855) 286-7686 contact@consultingrd.com Menus Fax (480) 835-8860 menus@consultingrd.com

Crandall Consultants

Crandall Systems, Forms, etc. Linda Crandall, RD, LD (480) 835-7072

Menus and Diet Essentials

Data Analytics and Dashboards (480) 325-9940 Crandall Web Center Nancy Mitchell (855) 286-7686

Merger and Acquisition Activity

Rich Crandall, CPA (480) 325-9945

Interim Dining Services Managers Theresa Arguello-Thomas, MBA, DTR (480) 325-9906

Building Walk Throughs

Corporate Dietitian Support

Survey Readiness

Budget Review

Jon Williams, RD, LD (480) 325-9904

Rhonda Phillips, RD, LD (480) 835-7072