STRATEGIC PL ANNING
BOARD DYNAMICS WORKSHOP An effective board is a dynamic, engaged group of individuals bringing ideas and
professional insight to plan strategy, set policy, and advise management. This workshop illustrates skills needed to be an effective board member. During the workshop, RCS will review specific aspects of the club’s governance structure and procedures along
with the primary roles and responsibilities of the Board of Directors, committees, and management. Board members learn about the power of collective decision making, fiduciary responsibilities, and board communication expectations.
MEMBERSHIP MOVEMENT MODEL Allows the club to see past trends as well as to forecast future membership counts over the next five and ten years. Understanding the base model as well as how
various membership initiatives can affect the model will be critical in the club’s membership strategy.
MARKET ANALYSIS Using a blended research approach, we analyze the current market competitors and determine the marketing positioning for your facility. The research includes a social
media and web scan, public records, secondary research, other business databases, and possibly ‘shopping’ the competition.
RENOVATION PLANNING RCS can help you define the amenity program, work processes, responsible persons, and member service blueprint for each department. We ask (and help you answer)
Other Strategic Services Available www.consultingRCS.com
the pertinent operational questions to ensure the members’/customers’ expectations are exceeded at every point of contact.
BLUEPRINT DESIGN REVIEW SERVICES As we review the design plans for your benefit and to achieve your service vision, we are accustomed to working with other vendors, service designers, and architects, as deemed necessary by the club.
RCS Consulting - O V E R V I E W O F S E R V I C E S 623.322.0773