Connect Training Health and Social Care Welcome Pack

Immersion

Studio

INNOVATIVE IMMERSIVE INSPIRING

VIRTUAL REALITY FOR

IMMERSIVE LEARNING Corporate

Education

Health Care

Hospitality

Social Care

What is Immersion Studio?

Introducing the UK’s first virtual reality learning tool, a training aid using computer-generated virtual reality blended with human intelligence.

Innovative

Immersive

Inspiring

Who are Connect Training?

Connect Training is a virtual-reality training company based in Nantwich, founded by former teachers.

The Connect Group was originally started over 25 years ago to ensure that educational resources were accessible for all. Connect Training was the next step in offering innovative training within the education sector to promote inclusion and improve teacher performance.

Immersion Studio, Connect Training’s cutting-edge platform, allows participants to interact in real time with avatars, practising difficult conversations in a safe

environment. This enables them to build confidence and acquire skills which can be transferred to their everyday job roles for improved performance.

Following its initial launch as an aid to teacher training, Immersion Studio has gone on to win multiple awards and is now used in various sectors, enhancing hospitality, corporate and social care and health care training.

At Connect Training we believe that innovation is key and strive to utilise the latest developments in technology to deliver incredible training results.

Optimal Sources of Learning 10% formal learning

70% experiential learning 20% social learning

Immersion Studio is the cutting-edge virtual reality platform where professionals can practise and master the complex interpersonal skills they need in their working lives.

We have environments representing many industry sectors including education, customer service, HR and medical.

“You often find yourself in situations that you wish you could go back and deal with differently; this is the perfect opportunity to do such a thing!”

John, Health and Social Care Student

Why choose Immersion Studio?

Interactive

Innovative

Immersion Studio is fully interactive, allowing learners to work through strategies and practise skills in a safe, immersive environment.

Immersion Studio is an innovative technology specifically designed to simulate complex, interpersonal scenarios whenever and wherever you are.

Accessible No specialist equipment is required, making it flexible to use in any learning and development setting.

Future-Thinking Reductions in travel time help to reduce carbon footprint.

Figures from an Open University study suggest that eLearning cuts energy consumption by 90% and slashes CO2 by more than 85%

Live Immersion Studio works in real time, giving immediate feedback and allowing the learner to reflect on and review their experiences.

Cost Effective Not only is Immersion Studio highly effective, this training solution can reduce both cost and logistical hurdles associated with the traditional in-person training methods. This offers the perfect solution as more people are moving into a remote working environment.

Learner-Centred Short sessions, using the concept of micro-learning, ensure that learners are empowered to have more control in defining a more flexible learning path.

Increased Engagement

72%

of people felt that they retained more information from immersive role-playing than other teaching methods.

(University study)

Immersion Studio is ideal for learners short on time and especially appeals to millennial learners who expect immediate results with high impact.

Creative Our wide variety of scenarios cover a range of relevant topics, from mental health awareness and diversity and inclusion to coaching and mentoring. We can also create bespoke scenarios to meet your company’s learning and development objectives.

Great tool to allow “ participants to role play in a

realistic scenario. We were all pleasantly surprised with the ability to understand our industry terminology and approach.

”

Alison Knight, Director of Talent & Leadership Development, Continental Europe Hilton

We believe that digital innovation is “ key to the future of our profession.

We are excited to offer this groundbreaking addition to our already outstanding teacher training and education programmes.

Professor Dr Kate Reynolds, Executive Dean of the Institute for Education

”

Build Options

Home Visit

Office

Single Child

Single Adult

Parent and Child

Multiple

Immersion Studio Scenarios to support success VW - used our scenarios to practice candidate screening and interview techniques for their recruitment training course.

Bourne Leisure - used Immersion Studio scenarios which focused around HR management on their management development programmes.

Coventry University - used scenarios to practice a range of difficult mental health conversations.

Cheshire Fire and Rescue Service - used Immersion Studio to practice attendance management scenarios as well as coaching conversations on their ‘Step Up’ Programme.

Immersion Studio offers a variety of builds that can be easily switched, allowing participants to interact with a wide range of scenarios within minutes.

We have a wide range of scenarios available including: Coaching & Mentoring Diversity & Inclusion Mental Health Conversations Management & Leadership Interview Skills HR Conversations

Scenario Example 1 Medical Health Conversation: One

PARTICIPANT BRIEF

TRAINING

@iwanttotrainUK

www.ConnectToTraining.co.uk

Participant Brief You are conducting a one-to-one consultation with your chosen patient.

Each patient has a mental health condition which requires ongoing support and intervention to assist with moving them forward.

All patients are at risk of self-harm, or suicide.

This meeting is designed as an early intervention to prevent individuals from acting upon their thoughts to self-harm or end their life.

Learning Objectives • • • • • •

Develop a patient-centred conversation.

Develop confidence in discussing patient’s mental health concerns.

Use appropriate and flexible communication techniques with patients.

Develop effective questioning techniques.

Use empathy skills in a consultation.

Use signposting skills to set the patients expectations of the next steps.

Scenario Example 2 Health Care Visits: One

TRAINING

PARTICIPANT BRIEF

@iwanttotrainUK

www.ConnectToTraining.co.uk

Participant Brief You are a support worker visiting Grant in his home. Grant is a vulnerable adult with a diagnosis of dementia. He has received a letter from his GP regarding an appointment for him to be given the flu jab and you must discuss this with him.

Your aim is to discuss the appointment with Grant, highlight the importance of him having the jab and reassure him around any concerns he may have.

Learning Objectives • Develop a greater awareness of dementia and build the confidence to support those with a diagnosis of dementia.

• Recognise when a person diagnosed with dementia demonstrates that they may be experiencing confusion, memory issues or communication difficulties.

• Communicate and interact in a positive way and at a pace that takes account of any challenges associated with dementia.

• Understand the effect fear associated with dementia.

• Interact with people diagnosed with dementia in a person-centred way.

Scenario Example 3 Medical Corporate: One

TRAINING

PARTICIPANT BRIEF

@iwanttotrainUK

www.ConnectToTraining.co.uk

Participant Brief Max is due his probationary review.

He is currently a porter working for local hospitals on contract. His performance is great but his attitude and behaviour at time has been quite poor. He has had complaints from both patients and staff about his attitude.

You must discuss this with him.

Learning Objectives • • • • • • • •

Ensuring the probation review is a two-way discussion.

Developing effective listening and questioning skills.

Establish communication channels with clear boundaries.

Linking personal objectives to team and organisational objectives.

Setting and agreeing developmental SMART objectives.

Managing any challenges or push backs.

Effectively managing any issues in real time.

Consider the legalities and specific business HR processes involved when meeting with staff.

94% of professional medical schools use standardised patient training.

92% of participants felt that Immersion Studio would be beneficial to their organisation.

HEALTH AND SOCIAL CARE TRAINING Medical malpractice can not only ruin reputations, but change a person’s life without their consent. With this in mind, it is unquestionably a priority to provide medical staff with premium healthcare training.

Simulation and role-play training have proven their effectiveness to enhance staff performance in roles such as sales, leadership and management roles as well as teaching. Correspondingly, these methods of training are just as effective for healthcare training, in addition to social care training. This is proven by a Yale University study. It established that those with skills learned through virtual simulation were able to improve their skills and outperform those who did not. Non-participants were 9 times less likely to make progress.

The largest benefit to trainee medical staff is that virtual reality simulation training allows the trainee to practise and perfect scenarios without involving patients. Immersion Studio enables users to repeat training scenarios and continue to improve their skills. Therefore, this allows them to provide the best possible care when it comes to real-life patient relationships.

(UK University Pilot)

“[Learners] really appreciated the opportunity to be able to slow down, think a little more about the decisions that they were making, and also be able to ask questions in the moment ...”

Jessica Decanio, Farmers Insurance

VIRTUAL STANDARDISED PATIENT TRAINING A doctor’s soft skills are equally as important as their clinical and medical skills and knowledge. A doctor’s ability to communicate with patients, often through the most difficult points in their lives, can be critical.

Immersion Studio can help medical staff to improve communication skills. Arguably, this is one of the most important traits to possess as a doctor or medical professional.

SOCIAL WORK TRAINING Simulation training is not new to social worker training.

Traditional role-play and standardised patient simulation have formed part of social worker training for many years.

Immersion Studio fully immerses trainees into realistic scenarios, enabling them to try classroom methodologies and new techniques in a safe and secure environment.

Immersion Studio can place trainees in challenging, emotional and confrontational situations, providing immediate feedback and insights to improve practices and help achieve professional competency.

“It was a great experience and I really like the ‘safe’ environment to practise!”

Immersion Studio customer

The Immersion Studio avatars are controlled in real time by our experienced actors, meaning there are no algorithm restrictions and trainees can practise different approaches to the same scenario, building their confidence in preparation for working in the field.

Instructors and coaches have the opportunity to pause and evaluate the training session, enabling the trainees to take on board feedback and change their approach, allowing them to derive the best value from each training session.

The associated implementation costs, coupled with the reproducibility issues, are overcome when delivering training via Immersion Studio, making it an ideal tool for delivering training to both those training for a career in social care and for those who wish to continue their professional development.

TRAINING Connect Training, Alvaston Lodge, Alvaston Business Park, Middlewich Road, Nantwich, Cheshire, CW5 6PF. Call us on: +44 (0) 1270 449 165 Email us at: hello@ConnectToTraining.co.uk Visit us at: https://www.connecttotraining.co.uk/ Copyright © 2021 Connect.