Page 1

MAY 2014











— 30 minutes from Cambridge SatNav PE28 4WX — 1 hour from London

01223 347 000 01733 344 414 Alconbury Enterprise Campus Alconbury Weald, Huntingdon, Cambridgeshire PE28 4WX


MAY 2014




Ambitious Growth Plans







Inside this issue





5 6-7



Fenland Chamber News


Huntingdonshire Chamber News


Stamford Chamber News


Cambridge & South Cambs Chamber News


Peterborough Chamber News


Ely Chamber News


Cambridgeshire Chamber News




Out & About

25 26-27


Chief Executive’s Comment

Ask the Expert: Phil Stittle In the Hotseat: Melanie Nightingale


Policy Update


Chamber Updates


Update from the LEP


Charity of the year


Report from Ian Mackellar


New Members

38 39-41

IT Focus Sector Updates



Contributing this month...

Welcome Welcome to the May edition of CONNECTED bringing you lots of news and events from around the county. April was a busy month at the Chamber with some exciting events, conferences and seminars taking place. The Chamber and a delegation of 19 members attended the BCC Conference at the start of April with the Huntingdonshire Business Fair taking place just two days later. You can hear more about these events in this magazine as well as finding out more about all of our forthcoming events with details on how to book. Have you booked for our Chamber Golf Day? This fantastic event takes place on Thursday 15 May at Elton Furze Golf Club. See page 20 for details. I have received a plethora of member news articles for this edition. It is great to hear so many good news stories from around the county. Please do keep sending them through for the magazine, and also uploading them to the Chamber website, so we can share your news with the Chamber network.

Michael James Moody SOLCAMB Ltd Director of IT solutions and services company.

Ian MacKellar MacKellar Consulting A freelance journalist with a background as business editor for a local newspaper.

Oliver Halls Method Creative Recent English graduate and journalist working for a local creative agency.

Do you follow us on Twitter? Sadie Parr Editor, CONNECTED,

We regularly tweet Chamber news; follow us at @CambsChamber to be kept up to date with all the latest news.

DRIVING BUSINESS CONFIDENCE Chief Executive John Bridge OBE | Editor Sadie Parr | Creative Director Jillian Boys Publisher | Future Business Centre, King’s Hedges Road, Cambridge CB4 2HY | 01223 781220 | Print Disclaimer Views expressed in CONNECTED are not necessarily those of Cambridgeshire Chambers of Commerce. Acceptance of advertisements does not imply official endorsement of the products or services concerned. Whilst every care has been taken to ensure the accuracy of editorial content, no responsibility can be taken for any errors and/or omissions. The editor reserves the right to make amendments without notification. Membership Development Officer Peter Watts 07545 697799 or Bren Coleman on 01223 209811 Cambridge Enterprise House, The Vision Park, Histon, Cambridge CB24 9ZR. Tel 01223 237414 Peterborough 6 The Forum, Minerva Business Park, Lynch Wood, Peterborough PE2 6FT. Tel 01733 370809 Email |

@CambsChamber Cambridgeshire Chambers of Commerce Cambridgeshire Chambers of Commerce


Our editorial panel: We would also like to thank Chamber committee members responsible for shaping the key topics this month and researching these features to better serve the readers of CONNECTED in this edition.

Advertise in CONNECTED and reach more than 7000 potential customers every month! Contact the Method team on 01223 781220 or email

Prices start from as little as £75


A14 consultation We’ve entered the next phase of the ongoing journey towards an improved A14, and a 10-week statutory consultation is now open for the public to voice their opinion regarding the proposed scheme. Many might consider the consultation to be bureaucratic and irrelevant – will the government and the Highways Agency really tailor their plans to meet our suggestions and allay our concerns? Actually, for those of us who believe this investment is crucial for our wellbeing and the key to unlock future economic growth for the area, we all have a vital role to play in the consultation. Certain groups will be voicing their opposition to the plans, either in principle or in the detail so we must ensure that we fully counter these by all responding positively to the proposals to ensure there is a very strong voice heard in its favour. In particular it is imperative that the demolition of the existing viaduct at Huntingdon is very much supported as the financial consequences of not doing so could well end up being a financial disaster for all local tax payers. Here at the Chamber, our membership represents over 40,000 employees across the region we cover. If we can mobilise a significant number of those employees to contribute to the consultation in a positive supportive way over the next 10 weeks, it would send the strongest message yet that this scheme has the support of those whose lives are affected by it every day. There are a series of exhibitions, taking place around the A14 corridor, that show the scheme outline and options, but you don’t have to go along in person to have your say. An online questionnaire can be completed in just a few moments allowing you to express your thoughts on the proposals. Links to the questionnaire, scheme brochure, exhibition panels and scheme drawings can all be accessed from the news section of the Chamber website -

We all have until the middle of June, and with all of these things, even if you feel you are one of a great majority to support the plans, it is vital that you respond to the consultation. Please ensure you play your essential part in making sure this long awaited upgrade is implemented as quickly as possible through the breadth and depth of the support shown. Thank you for your help in this way which is much appreciated.

Jonathan Djanogly MP, Cllr Jason Ablewhite and John Bridge at the consultation launch

John Bridge OBE Chief Executive, Cambridgeshire Chambers of Commerce

share your thoughts on the A14 upgrade by completing the online questionnaire



Fenland Chamber NEWS A round-up of news and events from Fenland

Fenland Chamber of Commerce

AFM Group continue to grow Following the opening of their London office at the beginning of 2014, AFM are now in the process of opening offices in Peterborough and Leeds. it’s the next stage of the company’s ambitious growth plans, and the northern office in particular will allow the Wisbech-based company to extend their project portfolio across the UK. This follows successful bids for projects in Huddersfield (Student Accommodation) and securing a project in Dewsbury (Leeds) for a new Medical Practice. Closer to home AFM have recently completed the renovation and refurbishment of Queens Drive Primary School in Peterborough for Carillion, with a £4 million care home development in Warwick Road, Peterborough due for completion late summer 2014 (pictured). AFM Group has evolved and grown Warwick road Extra care facility Peterborough, due to complete late summer 2014

AFM Group has evolved and grown from its origins as a family run company

Savile Town Healthcare Centre


from its origins as the family-run company of AFM (1932) Ltd. With extensive experience in the construction and facilities management industries, they specialise in all aspects of building and maintenance services for schools, GP surgeries, care homes and contracted works for insurance companies

ranging from major building works to total facilities management including general building and contract works. Martin Stokes, Business Development Manager at AFM Group, said: “This exciting evolution and expansion has occurred through a combination of restructuring the company and recruiting the right professional people to help strengthen and develop the company, while at the same time maintaining the values that helped build up the original company. As a result we have a diverse, vibrant company with a solid background to help us take our clients and their projects forward. “Our Primary Care Premises division are at the forefront of specialist building and remodelling GP practices, care homes, medical centres and hospitals throughout the UK. We offer a complete Design&Build package from initial consultations, to delivering bespoke solutions to your building requirements, whatever the size. And our tailor made solutions also include alterations, remodelling, expansion and new builds.” n


Do you have some exciting news to shout about that you would like featured in these pages? Get in touch. tel: 01223 209805 email:

CUB launch new look and new approach CUB (UK) Ltd began as energy brokers in 1994 and over two decades have developed their approach to working with business customers; focusing on building strong working relationships that are still in existence today. CUB launched a new approach and look at Nemex 2014, at Sustainability Live in Birmingham, at the start of April which hosted many energy suppliers and consultancies, as well as manufacturing companies who introduced innovative products and services with the aim of sustainability and efficiency in mind. Louis Fairfax, Managing Director at CUB (UK) Ltd, said: “We have exciting new products and services with a new look logo which represents our key abilities. We have split the organisation into two, so we can concentrate on SMEs and I&Cs separately. We can put together strategies that fit perfectly into any organisation - whether

they want procurement only or a way to improve their energy performance, we can find what suits them and put it neatly into a package. “All of the CUB team have worked hard on improving the business, so that we can focus our attention and improve the efficiency of processes. We have worked with clients and researched what they want and believe that we have answered that call.” n

MAY 2014 Raise local issues by joining the Fenland committee We are currently looking for Chamber members to join the Fenland Chamber of Commerce committee. The committee acts as a forum for discussing local issues, instigating ideas that would be of interest and benefit to other businesses, plus promoting Chamber events and seminars. If you would be interested in joining us please contact Freda Kirchen on 01223 237414 or email f.kirchen@

Elgood’s beer wins silver medal

Louis Fairfax

Positive reception for Pavilion foster Property Maintenance (FPM) were delighted to have contributed to the refurbished sports pavilion in Melbourn which has had a real positive impact on village life. As well as internal and external improvements, the pavilion team was also looking to enhance the systems in the building and install improved ones, in order to economise on running costs. FPM Ltd heard about this need through


one of their clients and put forward their preferred air source heat pump supplier Foster Renewable Energies Ltd (FRE Ltd). The result is a pavilion that is not only more aesthetically pleasing but also more energy efficient. Ian LeGallez, Contracts Manager at FPM Ltd, said: “We had no question in recommending FRE Ltd to fulfill requirements. “We trust that visitors to the pavilion will experience the benefits of an improved system.” n

Independent family-run regional brewer Elgoods is celebrating its Warrior beer picking up the Silver medal in the Champion Bottled Bitters five per cent ABV and over category, at a National Beer Competition - BeerX in Sheffield. The event was organised by the Society of Independent Brewers (SIBA). A panel of around 100 brewers, industry experts, local licensees and beer enthusiasts assessed the 300 finalist beers, which had all earned their place in Sheffield by winning a medal at one of SIBA’s eight regional beer competitions. Claire Simpson, Elgood’s Marketing and New Product Development Director, said: “We are thrilled to come away from this high profile national competition with a silver medal as the contest is really tough. We congratulate our brewing team on this excellent accolade.” Warrior, with an ABV of 5.5 per cent, is a truly traditional style English Bitter Ale. A blend of finest Pale Ale, Amber and Crystal malt is used for the fruity malty flavour and generous portions of English Hop varieties (Challenger, Goldings and Fuggles) give a well-developed hop character.



Huntingdonshire Chamber NEWS

A round-up of news and events from Huntingdonshire

Huntingdonshire Chamber of Commerce

Small Business of the Year


ACCIO GROUP is celebrating being voted Small Business of the Year in the 2014 Cambridge News Business Excellence Awards. The awards ceremony took place in the Great Hall at Kings College Cambridge, hosted

MAY 2014 55 years joint service at Webtec Webtec has awarded Dave and Karen Parsons, both assembly supervisors, 30 year and 25 year long-service awards. They met while working at Webtec and have seen the company grow from a small manufacturing company to the current 30,000 sq ft location in St Ives. Martin Cuthbert, Webtec’s Managing Director, commented: “I’d like to thank Dave and Karen for their hard work and contribution to the growth and development of Webtec over three decades.”

Clare Feenan and Chris Ellis collect the award

Do you really know

HOW SAFE your electrics are?

by broadcaster and journalist Justin Webb. Accio Group was the only company shortlisted in two categories in this year’s awards, with Managing Director Stephen Casey also in the running for Business Person of the Year. Reflecting on winning the Small Business of the Year 2014 Award, Stephen Casey said: “We are naturally delighted to be recognised as the best small business in Cambridgeshire by a panel of senior business leaders, in a category attracting a record number of submissions this year. “This achievement is a fitting reward for a dedicated team who deliver on the promise of being outstanding, from the ground up.” n

Luminus goes bananas for Fairtrade Fortnight Luminus celebrated Fairtrade Fortnight by giving bananas to its staff. Fairtrade is about better prices, decent working conditions, local sustainability and fair terms of trade for farmers and workers in the developing world. Luminus’ serves Fairtrade coffee, tea and biscuits at all meetings and events and encourages staff to buy products carrying the Fairtrade mark. Chief Executive Dr Chan Abraham said: “The growing interest in Fairtrade products by corporate organisations demonstrates the difference that ethical businesses can make. Luminus will encourage staff and customers to buy Fairtrade goods and make a difference to some of the poorest countries of the world.” n

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Luminus goes bananas for Fairtrade Fortnight (from left) Laura Smith, Joe George, Chris Hemstead, Sue Box and Alison Cooper



Stamford Chamber NEWS

A round-up of news and events from across Stamford

NCS construction students are finalists at The Lincolnshire and Rutland Awards 2014 BUTLINS in Skegness opened its doors for the prestigious Lincolnshire and Rutland Skills Awards 2014 and welcomed over 400 apprentices and organisations passionate about learning and skills development. The awards recognised the hard work, dedication and achievement of apprentices and students John Austin (Carpentry and Joinery) and Nathan Harris (Bricklaying) from New College Stamford who were finalists for ‘Apprentice of the Year’. Both apprentices were delighted to be part of the evening and proudly displayed their achievements with College Lecturers Tom

Conway and Kieran Tracey. The apprentices’ assessor said: “Nathan and John are producing some outstanding work in the workplace and at college. They are polite and demonstrate a passion and outstanding skill and ability for the industry they both work in. Both have been entered for this years Skills Build Regional competition in May and we wish them continued success.” Gary McPartland, Director of Learning for Construction, said: “John and Nathan are highly motivated and eager to continue gaining more skills and willing to put in the extra effort when required to succeed.’’ n

IN BRIEF MAY 2014 Alltech Europe strengthens team Global animal health leader Alltech continues to strengthen its European team with the announcement of new hires in both the sales and marketing departments. The newly hired employees will be based across Alltech’s European division from the Czech Republic through to the Republic of Ireland. Alltech UK recruits include Neil Hayne as a Ruminant Technical Manager, Hayley Verney joins as a Ruminant Technical Manager and John Cooper as a Poultry Technical Manager. Alltech wish all new recruits the best of luck in their respective roles.

Larkfleet Executives sponsor Chamber breakfast event

Carpentry and Joinery assessor Tom Conway with Carpentry and Joinery winning finalist John Austin

Bricklaying assessor Kieran Tracey with Bricklaying winning finalist Nathan Harris

The Chamber held their first networking breakfast in Stamford on Friday 28 March at The William Cecil Hotel. This event was sponsored by Larkfleet Executives which allowed delegates to network for half the normal price.

Land Rover renew sponsorship of Burghley Horse trials LAND ROVER has announced an extension to its title sponsorship of Burghley Horse Trials, which will see the partnership through to the end of 2017. Land Rover’s association with the world-renowned eventing competition has been established for many years, being the official vehicle supplier since the early 90’s and becoming title sponsor in 2005. Commenting on the contract renewal, Elizabeth Inman, Event Director, said: “Land Rover has been a loyal and

active investor in our event and sport since 2005 and I am delighted that with Land Rover’s renewed investment, we can continue to deliver a leading world class event every year.” During its nine year sponsorship of The Land Rover Burghley Horse Trials, Land Rover has become synonymous with the prestigious event. The company’s commitment to Burghley Horse Trials sees over 60 of its vehicles supplied to officials for use during the competition. n

Burghley Horse Trials



Cambridge & South Cambs Chamber NEWS

A round-up of news and events from across Cambridge & South Cambs

Cambridge & South Cambs Chamber of Commerce

New Chair for local Chamber

Michael Anderson-Brown with Phil Mashinchi

MICHAEL Anderson-Brown has been elected as chairman of the Cambridge and South Cambs Chamber, replacing Philip Mashinchi who has stepped down from the position having served as chair for five years. During his tenure as chairman, Philip attended and represented the Chamber at many events, while steering the committee’s activities and building his own successful IT business, Bright Visions Ltd. He has been and will remain an active and highly respected member of the Chamber. John Bridge, Chief Executive of Cambridgeshire Chambers of Commerce said: “Philip has been a valuable member of the Chamber for many years, committing many hours and enviable energy to the work of the

Chamber. We are extremely grateful to him for his contribution and for providing Michael with a solid platform from which to move the Chamber forward.” Michael Anderson-Brown, regional partner at The Business Partnership, has taken over as Chairman. His vision is to develop a deep understanding of the issues effecting Chamber members and provide a vehicle for the expression of their opinions, with a view to influencing policy and decisions. In particular, Michael sees a role for the Chamber in addressing issues around infrastructure, housing development and skills. Michael said: “With the strength of the university behind it and a thriving tech sector, Cambridge has a very bright future.” n

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The official opening of Domino’s new Digital Printing facility

Domino expands to meet digital growth DOMINO has refurbished an additional 3,500sqm unit on Saxon Way in Bar Hill with a 500sqm Demonstration Centre featuring a range of kit including the latest N610i ink jet label press. Cutting the ribbon and declaring the facility officially open was long-serving employee Barry Few, who joined Domino as a Trainee Engineer 32 years ago at the age of 16 and is now Global Technical Training Manager for Digital Printing. He said: “Commercial and digital printing has been my whole life and I’m proud to be part of Domino’s history. The main thing that makes Domino different is its people – I am delighted to be opening this facility for everyone who works here, for their dedication, loyalty and attention to detail.” n


Do you have some exciting news to shout about that you would like featured in these pages? Get in touch. tel: 01223 237414 email:

IVC announce project with Skanska THE project entitled Sustainable IVC will involve a major retrofit which will reduce the carbon footprint by a staggering 50 per cent. The programme will also bring a range of educational benefits and learning opportunities to students, as well as introducing a behaviour change programme which is intended to filter into the local community. The programme of works is one of the largest entered into by any school in the country. In total the programme will require an investment of £1 million through an Energy Performance Contract (EPC). Skanska will fund this upfront through private investment and then recoup the outlay over a seven-year period. Once the investment has been paid off the additional revenue will bring the College an estimated £3

million over the following 15 years. Fran Difranco, Director of Finance and Resources at IVC, said: “The Energy Performance Contract with Skanska presents an opportunity for us to make big changes here at Impington. As well as making financial sense, the project will have a significant impact on our students.”n

Impington Village College

IN BRIEF MAY 2014 New shop for Premier Travel Premier Travel Cambridge Branch Manager, Kelly Hanrahan, comments on their new shop: “We’re delighted by the success of our new Sidney Street branch. We hope that the fresh, new location will be a positive move for Premier Travel – the new branch has a really modern feel and the exciting ‘new-look’ has already been well received. We thank all our clients for their kind wishes and invite the local Cambridge community to visit the new Premier Travel shop.”

A runaway success for Greenhill

10th anniversary for Prospect Research IN FEBRUARY, Prospect Research hit the milestone of 10 years in business. They marked the occasion with a party for staff, clients and contacts that featured music, fizz, nibbles and a turn from the company’s own poet laureate, Fiona Haygreen. Prospect Research is a business development consultancy managing telemarketing, appointment setting, lead generation, employer engagement and market research campaigns on behalf of clients. Chris Walthew, Managing Director, started the company in his second bedroom and moved to Cambridge in 2005 seeing the city as an idyllic place to live and offering a thriving business scene. The city has not disappointed and Chris has found it a fantastic place to live and run a successful business. Since 2004, Prospect Research has worked with hundreds of companies and public sector organisations and have steadily built their team. They now have 20 staff and are based on Ditton Walk,

Always ready for a challenge, a team of four from specialist recruitment consultancy Greenhill successfully completed the Cambridge Half Marathon on Sunday 9 March, raising an impressive £1,835 for Cancer Research UK. Keen to ensure the team beat their £1,500 target, everyone at Greenhill has been enjoying some impressive meals at their weekly Charity Lunch Club with donations going to the charity fund.

CambsQuality sponsor the Wildfowl and Wetlands Trust Chris and Beth Walthew

off Newmarket Road in Cambridge. Chris says: “10 years feels like a milestone that says ‘we’re here to stay’. I’m very proud to think about where we’ve come from, the team we’ve built and how we’ve grown particularly in the challenging economic climate of the last few years. Now the economy is starting to look brighter, I’m looking forward to what the future will bring for the next 10 years.” n

After a series of very successful years for CambsQuality they have taken corporate sponsorship at the Wildfowl and Wetlands Trust at Welney. Bob Woodham, founder of CambsQuality, said: “We are pleased to be sponsoring the maintenance of the pond at the entrance to the Welney site and even more delighted to learn that the now rare Water Vole has taken up residence there.” Bob has had an interest in the natural environment since childhood so it was an obvious choice.



Cambridge & South Cambs Chamber NEWS

Cambridge & South Cambs Chamber of Commerce

‘Develop’ property workshop prepares students for real world

Land Economy students

JANUARYS ‘Develop’ event, supported by Lloyds Bank, established a bridge between current and upcoming professionals by encouraging Land Economy students to tackle the topical problem affecting the built environment in Cambridge. In practical and interactive break-out sessions, teams of postgrads were given

five sites that could potentially be used for student housing. They compiled a case for which of the plots would be the most suitable to develop, stating the reasons behind their conclusions. The Januarys team and Barry Coote, relationship director at Lloyds Bank, rewarded the group they felt presented the soundest argument with

restaurant vouchers. Januarys Managing Director Colin Brown commented: “We are very keen to support tomorrow’s property professionals and Develop has given us a great opportunity to do this in an informal setting. Feedback forms identified that the students found it very useful.” n

Business bank grows at the double CAMBRIDGE & COUNTIES Bank is expanding its workforce as demand continues to grow among small and medium sized firms for its business lending in Cambridgeshire and beyond. The Bank, which opened in June 2012, is adding more people and office space. Several new recruits have joined the Bank in recent weeks taking its total staff beyond 40. The extra space gives Cambridge & Counties scope to grow its workforce throughout 2014 and beyond with space for up to 70 staff. Gary Wilkinson, Chief Executive at Cambridge & Counties Bank, said: “We have enjoyed a fantastic response from SMEs to our refreshingly personal approach to lending, delivered with outstanding service from our team of experienced staff. “To help more and more SMEs invest in their premises, products and jobs we need this additional office space for our expanding workforce.” n


Gary Wilkinson of Cambridge & Counties Bank


Do you have some exciting news to shout about that you would like featured in these pages? Get in touch. tel: 01223 237414 email:

Give your team a spring clean!

Doing Words sings with Scienta SCIENTA CEO Clive Edmonds came to a Chamber induction one cold day last December expecting a free coffee and some leaflets. He left with new business associate - Kaye Coleman-Rooney - founder of communications strategists, Doing Words. “Over the years Scienta has developed a set of powerful proprietary tools and techniques,” explains Clive, “but its Scienta people who make us different – we’re inquisitive, creative and commercially savvy, driving growth in our client companies. Kaye’s a free-thinker with a forensic approach born of years in broadcasting as well as in business, and I’m delighted she’s agreed to join the team on some of our most exciting projects.” “Clive describes what Scienta does as ‘Taking the handbrake off,” adds Kaye. “The Doing Words challenge to businesses is ‘Why whisper when you can sing?’ We clearly speak the same language, focused on unleashing potential and supporting clients to think differently and act decisively.” n

Candy Kittens & Jamie Laing pop up at Citystay Cambridge

Jamie Laing with staff from Citystay

JAMIE Laing, famous for being on E4’s scripted reality TV show Made in Chelsea, popped up at Citystay Serviced Apartments, his chosen accommodation for his stay in Cambridge. Now a household name, he is heir to McVitie’s, and more recently the owner of his own business ‘Candy Kittens’, which he launched to combine fashion and sweets in a trendy Candy combination. So impressed with their stay, Jamie tweeted ‘We’re sad to leave Cambridge today but BIG thanks to @citystay1 for having us. Can’t recommend them enough!’ n

THE daffodils at the front of Robinson College are in full bloom which can only mean one thing, spring has finally arrived. A favourite time of year for many, the sun is up, the flowers are blossoming and the prospect of opening the gas bill has become slightly less terrifying. Making the most of the spring sunshine can do more than provide a healthy dose of vitamin D, it is an excellent opportunity to embark on a team build session and treat your employees to a much needed day away from the office. There are several advantages that come from participating in team building activities, including improving your team’s co-operation skills, learning to work together and increasing productivity. Allowing workers the opportunity to do something out of the ordinary and away from the usual four walls of the office can stimulate and ignite imaginations, which may then lead to a streak of creativity back in the workplace. Many team building activities encourage staff to work together to achieve an ultimate goal. The satisfaction that comes from this can drive staff to succeed in other areas, which can lead to increased motivation to achieve more in the workplace. At Robinson College we know the benefits that come from an employee team build session, which is why we have joined with Off Limits Corporate Events, to offer a variety of fun and active outdoor team building packages to compliment any conference, meeting or event. Whether you are looking to get the most from your teams and improve business performance, organise an unusual conference ice-breaker or include a social activity at your event, Robinson College will work with you and your objectives to create an appropriate activity and put that spring back in your workers’ step.



Peterborough Chamber NEWS

A round-up of news and events from across Peterborough

Peterborough Chamber of Commerce

New look for Ridgeons THE Peterborough branch of Ridgeons has recently undergone a revamp as a result of feedback from customers and they held a trade week to celebrate the new look. Work at the branch has been undertaken to optimise the customer experience and ensure that Ridgeons has the right products and expertise in line with customer requirements. The branch now features a brand new refitted kitchen and bathroom showroom, complete with inspirational kitchen and bathroom displays in a range of traditional and modern finishes. The showrooms offer customers a free planning service using the latest computer planning software, enabling the creation of innovative kitchens, or bathrooms, complete with elevated drawings. Commenting on the improvements, Peterborough branch manager John Mortlock said: “The revamped showroom has been very well received by our customers. We are now able to offer customers a greater range of products, which makes for better business for them and us, but don’t just take my word for it; why not come in and see for yourself.” n

The new bathroom showroom

Buckles raise over £2,000 for local charity

The new campaign

TV campaign to raise kidney disease awareness KIDNEY RESEARCH UK has launched a regional fundraising campaign called ‘Missing Million’ to raise awareness of one the UK’s least-known life-threatening diseases, and vital funds for research into this ‘silent killer’. Kidney Research UK hopes the campaign will raise awareness of kidney disease, the importance of early diagnosis for those who are at greatest risk and help identify these undiagnosed patients. Sandra Currie, Chief Executive at Kidney Research UK, said: “It is estimated that a ‘missing million’ people have not yet been identified with CKD and we want to ensure that we boost the number of people being detected early for kidney disease.” The campaign will run across a number of advertising channels including TV, motorway service stations and online. n


TWO staff members from Buckles Solicitors LLP, Jayne Prior and Ruby Bodhanya, had their heads shaved for local charity Anna’s Hope. The charity was set up in 2006 by parents after their daughter Anna died from a brain tumour at the age of three. “After seeing photos of beautiful Anna with no hair, the head shave seemed like the most appropriate challenge. It’s rewarding to know the money we’ve raised will help make a real difference to the lives of some very special children,” said Jayne. Ruby added: “I am extremely humbled and amazed by the massive amount of support we have received. I’m proud to be hairless!” n

Jayne and Ruby with representatives from Anna’s Hope


strength to strength

Going from Do you have some exciting news to shout about that you would like featured in these pages? Get in touch. tel: 01223 237414 email:

By Roderick Sutherland, Assistant Principal Apprenticeship and Employer Engagement, Peterborough Regional College

EPOS specialists break new ground IT FIRM Kamarin Computers continue to help put the city on the map with their innovative solutions for the accounts and EPOS software market, after an excellent start to 2014 which has seen demand for their KCPOS system fly in from Gibralter. Speaking on behalf of Kamarin Computers, Sales Director Danny Gill explained: “We’re delighted that companies as far afield as Gibraltar are taking interest in KCPOS, especially since it’s a sign that this is rightly a solution that plugs an important gap in a wide market.” n

KCPOS system

Charity bowling event HANDELSBANKEN Peterborough recently hosted its fourth annual Charity Bowling event to raise money for Barnardo’s. The evening was a great success with over 120 representatives from local businesses who raised in excess of £2,500 for the charity. Branch Manager Julian Turner commented: “We thank the business community for being so supportive and raising this substantial amount of money for such a worthy cause.” n

L-R: PRC’s Tracey Unwin and Lara Steptoe, from Jobsmart

OVER the past 3 years, Peterborough Regional College has worked closely with Job Centre Plus Peterborough in the delivery of training to the unemployed. We have set up a Job Club for anyone over the age of 25 who has been unemployed for 39 weeks or more. This course has proved a big hit for Peterborough and the surrounding area, and is showing up to a 40% success rate for JCP claimants who have found work after attending the Job Club. Tracey Unwin, the Employability Lecturer who runs the Job Club has been particularly adept at developing strategies that help individuals to secure work. CV writing, application skills and interview techniques are all part of the programme. As a college, we are proud to be working in partnership with Job Centre Plus, in order to help people get back into work. Many of the people that we see are well-qualified and have a good work ethic, however they just need a bit of help to get a job that suits to their particular skills. This is where we can help. For some, we just need to help them refresh their CV, whereas for others it might be some help in applying for jobs online. In addition, if you have not had a job interview for a quite some time, things might seem a bit daunting. Our ‘Fantastic News’ notice board is where those who have found a job can leave a word of encouragement for those who are still looking. Overall, we believe that with a bit of help, everyone can find the right job for them. Please contact me if we can help you with any of our back to work services on 07973 696803 or via email

Local businesses show their support



Peterborough Chamber NEWS


A round-up of news and events from across Peterborough

Young Lawyer of the Year 2014

MAY 2014 Café Coaching Conversations™ Judith Underhill of Underhill & Associates Limited and Jennifer Cramb of Viveka Limited are collaborating on a joint project bringing Café Coaching Conversations™ to Peterborough and Cambridge. Both Judith and Jennifer are excited at the prospect of sharing their knowledge and skills to mangers and leaders in the area. You can find out how to be a part of the forthcoming Café Coaching Conversations™ on the Chamber website.

Peterborough Chamber of Commerce

Ashley Kidd

HEGARTY Solicitors’ Ashley Kidd was awarded the Peterborough Young Lawyer of the Year at the Peterborough and District Law Society’s 84th Annual Dinner. Ashley was nominated by Andrew Heeler, head of the Company department at the firm who said: “Ashley joined the firm as a trainee solicitor and this award recognises her hard work both during her training contract and since qualification. This award acknowledges Ashley’s dedication to her clients, career and the wider community.” Ashley said: “I’m delighted Andrew nominated me for this award and pleasantly surprised to win given the standard of the competition!” n

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 Full on-site support from a dedicated event supervising team

 Excellent in-house catering  Ample free parking  Free WiFi

Peterborough Arena, East of England Showground, Peterborough PE2 6XE

Call 01733 363500 or visit:


Xxxxx Roythornes Social Committee and Tanya Taylor, left, from Macmillan

Roythorne’s raise funds for Macmillan ROYTHORNES solicitors have raised a total of £714.89 for Macmillan Cancer Support as their Charity of the Year for 2013. Nadine Wealands, a member of Roythornes Charities and Communities team said: “Having a Charity of the Year helps us provide a focus for our fundraising efforts and enables us to highlight aspects of such a good cause throughout our offices.” Tanya Taylor, Fundraising Manager at Macmillan said: “We are extremely thankful to Roythornes for all their fundraising efforts and have thoroughly enjoyed working with the whole team. The donations make such a difference to those within our local community affected by cancer and help us to provide the medical, emotional, practical and financial support needed.” n

Peterborough Graduate Scheme

Peterborough is one of only four UK Future City Demonstrators (FCD). As a consequence, it has developed the Peterborough DNA programme ( including the new Peterborough Graduate Scheme (PGS). The scheme is a partnership between University Centre Peterborough, Change Agents and Opportunity Peterborough and its purpose is to retain and attract graduate talent to the city. Benefits to your business: • • • •

6 months of a graduate from September 2014 – recruited, trained and supported by us. Heavily subsidised – business pays just 40% + VAT of the £17,500 pa salary. Part of citywide programme with national exposure for your brand/business. Dedicated team to support you every step of the way.

Boost the capacity of your team/business • A graduate recruited to meet your specific project and business needs. • No admin or hassle around recruitment, employment, payroll or contracts. • Graduates get soft skills training and support – this can sometimes be a barrier to businesses taking on a graduate. • Increase your network across the city - the graduates and their respective host organisations will be given opportunities to network with one another, which may bring synergies across the projects. • The scheme links with the 3 other strands of the Peterborough -DNA project and will put you in touch with all of the activities relating to the programme across the city. • Placements must be linked to sustainability – not just about saving the world but also about reducing your costs, and making your business sustainable for the future. Express your interest now! • Visit – placements will start in September 2014 – but you need to sign up asap! • It’s a simple online form! And then after an initial discussion, businesses will be invited to complete full applications by the end of May. Businesses need to have a registered office in Peterborough Unitary Authority area.

Further information: • Peterborough Graduate Scheme: Marissa Watts at or 01572 725844 • Opportunity Peterborough: • Peterborough DNA:


Ely Chamber NEWS A round-up of news and events from across Ely

Ely Chamber of Commerce

It’s Destination Digital for Millrose Telecom

IN BRIEF MAY 2014 Bollywood comes to Ely Zahid Ahmed, from Sylhet Tandoori Restaurant in Ely, donated a delicious lunch to hundreds of visitors at Ely’s first Bollywood Fair to help raise £383.00 for two charities; the mayor’s charity fund and the GEN Initiative - an organisation working in the poorest villages of India to alleviate poverty. The charity event featured Indian dancing, workshops, stalls, Indian music and singing. Over 300 visitors attended, raising over £600.00.

Keith Evans

Ouse Washes area secures funding THE Heritage Lottery Fund recently awarded the Ouse Washes Landscape Partnership scheme (OWLP) over £900K to invest in the Ouse Washes area, located between Downham Market and St. Ives. Cambridgeshire ACRE is leading on the scheme, together with 25 partner organisations. The partnership aims to promote the unique landscape of the Ouse Washes area and get local people, organisations and businesses involved in doing so. Between April 2014 and March 2017 a large number of projects will be delivered in and around the Ouse Washes area. These will include community events and the planned Festival Fortnights in July 2015 and 2016 will also provide opportunities for local businesses to get involved. n

MILLROSE Telecom is one of the first businesses to benefit from the new Destination Digital grant scheme. Millrose Telecom provides business and domestic telephone system solutions, in addition to structured network cabling. The funding from the scheme has allowed Millrose Telecom to invest in further high level training and equipment to deliver a specialised fibre optic internal cabling service. Keith Evans, owner, said: “We are delighted to be the recipients of a grant from the Destination Digital scheme. Millrose Telecom is now listed as a supplier on the Destination Digital website and our eligible business clients can also benefit from gaining funding towards upgrading their telephone systems.” n

Labour-tech provide advice to employees of the future IN JANUARY Labour-Tech had a stand at the Ely Schools Partnership event at Ely College which was attended by the Mayor of Ely, Elaine Griffin-Singh. The team interacted with the students and offered careers advice. Steve Copeland, Business Development Manager, said: “We believe it’s important to be involved in the local schools career days and see the students as employees of the future. It is important to provide them with career guidance.” n

One of Yarn on the Square’s creations

The unique Ouse Washes landscape. Image © Bill Blake Heritage Documentation.


Evie Heard, Elaine Griffin-Singh the Mayor of Ely, Steve Copeland and Dhyana Cremer


Cambridgeshire Chamber NEWS

A round-up of news and events from Cambridgeshire

Wyboston Lakes wins place in Sunday Times ‘100 Best Companies’ survey WYBOSTON Lakes is one of the UK’s ‘100 best companies to work for’, according to the Sunday Times’ latest survey of British businesses. The results for 2014 were announced by the newspaper on 2 March. The Bedfordshire based venue has over 280 employees and has comprehensive processes for listening to and involving its staff at all levels, combined with a range of activities to enhance their motivation and commitment to the business. “Our business is all about creating exceptionally contented customers and the best way of achieving that is to make sure that our employees feel they are truly

contributing to that objective,” commented Mark Jones, Managing Director of Wyboston Lakes. “We’ve always been very confident about the ways we involve and encourage our people; they must take credit for our success.” Wyboston Lakes is the only specialist conference and training provider to have a place in the ‘Top 100’ rankings, which covers companies in all sectors. Mark Jones concludes: “I believe employee engagement is about building trust, relationships and vigour and so I am delighted that 71 per cent the team said that the business is run and led on sound moral principles.” n

Mark Jones

Gross & Co Solicitors support Brain Tumours charity

Nic Rumsey presentis the BioMedTech award

HRP present Award HORIZON Discovery was awarded the BioMedTech Company of the Year Award at the 24th annual Business Weekly Gala Dinner held at Queen’s College, Cambridge in March. The award was presented by Nic Rumsey of Haverhill Research Park (HRP), the sponsor of the award. Nic Rumsey commented: “I am delighted for Horizon Discovery. It is preparing for a March IPO on the AIM market and has become a significant success for the Cambridge life science cluster. A leader in genome editing and a pioneer of personalised medicine, Horizon has posted phenomenal growth in 2013. “Haverhill Research Park is happy to have sponsored the award in order to champion the best BioMedTech companies in Cambridge and the wider region.” n

IN March, Gross & Co Solicitors in Bury St Edmunds, supported the Brain Tumour Charity by holding a Bandanas for Brain Tumours event. This is a nationwide annual event which encourages people to wear a bandana (any style) and contribute £1 to the Brain Tumour Charity for the privilege. Gross & Co raised a total of £142.00 from staff and partners putting their hands into their pockets and bandanas round their heads. Styles ranged from Arabian nights, bikers, and wannabe Rambos, all in the name of raising funds for medical research into brain tumours. Even pets were dressed in various styles of bandanas, and photographs tweeted and posted on the Facebook of the Brain Tumour Charity. Brain tumours are the biggest cancer killer of the under-40s – a fact that may not be appreciated. A patron of the Brain Tumour Charity is Tom Daley. n



CHAMBER EVENTS Please visit the Chamber website for full details of all future Chamber events

Your essential business calendar for the next month

Chamber Golf Day DATE Thursday 15 May TIME 10.00am-8.00pm LOCATION Elton Furze Golf Club, Bullock Road, Haddon, Peterborough, PE7 3TT MEMBER PRICE £45.00 (plus VAT) NON-MEMBER PRICE £60.00 (plus VAT) CONTACT Karen Dawson on 01223 209808 or email k.dawson@ Treat yourself to a day out of the office and mix business with pleasure at the Chamber Golf Day.

SUPPORT THE CHAMBER CHARITY OF THE YEAR You can sponsor a hole for £50.00 (plus VAT). All hole sponsorship goes directly to Peterborough 900, the Chamber’s nominated Charity for 2014/15. n Chamber Golf Day 2013

Ely Cathedral Business Group Celebration of Business FRIDAY 16 – WEDNESDAY 21 MAY

Grow Your Business Through People

Ely Cathedral Business Group Celebration of Business Exhibition: Friday 16 to Wednesday 21 May in Ely Cathedral. A networking event follows on from this skills event at 3.00pm and the Celebration Reception with keynote speakers is from 6.00pm. Further details and to book can be found at n Sponsored by:

organised by the Learning & Skills Sector

DATE Wednesday 21 May TIME 8.30am-1.00pm LOCATION The Lady Chapel, Ely Cathedral, Ely, CB7 4DL MEMBER PRICE Free to attend but please book in advance as a buffet lunch will be provided CONTACT Daisy Rivetti, or call 01733 370809 This interactive workshop will enable you to decide what you need to do to grow your business and to find out what help, advice and training is available to help you. Hear from three flourishing businesses about what it is that makes them successful. Take a look at the Leadership, Management and Entrepreneur skills required to take your business to the next level and to give you an insight into the process used by GrowthAccelerator. n 20 | CONNECTED MAY 2014

Last year’s Grow Your Business Through People event


‘Storm in a Teacup

Networking Events

organised by the Business Women’s Sector

DATE Thursday 22 May TIME 3.00-5.00pm LOCATION Marriott Hotel Huntingdon, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, PE29 6FL MEMBER PRICE £12.00 (plus VAT) NON-MEMBER PRICE £17.00 (plus VAT) CONTACT Daisy Rivetti,, or call 01733 370809 Ladies; brainstorm your business concerns, gather fresh ideas and bounce thoughts around over afternoon tea. n

Energy Awarness for SME’s DATE Wednesday 14 May TIME 9.30am-12.30pm LOCATION Cambridgeshire FA, Bridge Road, Impington, Cambridge, CB24 9PH PRICE Free to attend CONTACT Karen Dawson, or call 01223 209808 Join Cambridgeshire Chambers of Commerce and CUB (UK) Ltd to discover more about how your energy suppliers, energy management and smarter purchasing can help your business to cut costs and improve your energy efficiency. n

Health & Safety Seminar DATE Tuesday 29 April TIME 9.00am-1.00pm LOCATION The Incubator, Alconbury Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4WX PRICE Free to attend but places must be booked in advance CONTACT or telephone 01223 209811 Keep up-to-date with your responsibilities under health and safety legislation at our free seminar. n

Cambridgeshire Export Club organised by the International Sector

DATE Tuesday 27 May TIME 5.00-7.00pm LOCATION The Moller Centre, Storeys Way, Cambridge, CB3 0DE PRICE Free to attend CONTACT or telephone Helen on 01733 370809 An informal networking evening for exporters and those considering it. n

SIMPLY NETWORKING - PETERBOROUGH DATE Friday 2 May TIME 9.30-10.30am LOCATION City College Peterborough, Brook Street, Peterborough, PE1 1TU MEMBER PRICE Free of charge, exclusive to Chamber members CONTACT or book online at

MEET THE NEIGHBOURS BUSINESS BREAKFAST DATE Friday 9 May TIME 8.00-10.00am LOCATION Best Western Knights Hill Hotel & Spa, King’s Lynn, PE30 3HQ MEMBER PRICE £18.00 (plus VAT) CONTACT or book online at This is a joint event with Norfolk Chamber of Commerce. Hear from representatives from New Anglia LEP and Greater Cambridge Greater Peterborough and find out how the LEPs plans could benefit your business. n

CAMBRIDGE BUSINESS BREAKFAST DATE Friday 30 May TIME 7.45-10.00am LOCATION Quy Mill Hotel, Stow-cum-Quy, Cambridge, CB25 9AF MEMBER PRICE £15.00 (plus VAT) NON-MEMBER PRICE £22.50 (plus VAT) CONTACT or book online at Take advantage of our safari’s group format and get connected with other Chamber members table by table, plus the opportunity for a little extra networking over a full English breakfast before you head back to work. n

Informal Networking Evenings May 2014 Thurs 1

Holiday Inn, Cambridge


Weds 7

The Crown Hotel, Stamford


Mon 12

The Lamb Hotel, Ely


Wed 14

Wyboston Lakes, St Neots


Tues 20

Old Bridge Hotel, Huntingdon


Weds 21

Park Inn, Peterborough


Wed 28

Elgood & Son, Wisbeach




Out&About Enjoy our monthly montage of events and happenings across the local area with this colourful round-up of gatherings. Make sure you send us your photos each month and we’ll include the best of the bunch! Email images straight to the creative team:

Shine awarded cheque John Bridge presented a cheque to Hannah Wysocki from Shine at our networking breakfast in Stamford. Chamber members raised £1,500 at events over the last 12 months while Shine was the Chamber Charity of the Year.

Travel Plan Awards Gill Prangnell, Policy Adviser, attended the Travel for Work Partnerships Annual Travel Plan Awards where she collected a Certificate of Commitment on behalf of the Chamber. The awards recognise employer achievements in writing and implementing a workplace travel plan to promote sustainable and healthy commuting to work and business travel.


Huntingdonshire Business Fair The Fenland Roaster raised over £130 at Huntingdonshire Business Fair which they donated to Wood Green Animal Shelter while over 400 visitors came to look round over 130 exhibition stands and take part in free seminars.


Two Counties winners

Ridgeons ‘Meet the Merchant’ event

Borney apprentice Katie won a hamper at the Two Counties Business Show, through Smart Messenger.

Bringing together suppliers and Ridgeons sales representatives, the annual day-long event at the Greenlight Centre of Excellence & Training Academy in Pampisford aims to help Ridgeons and suppliers work together to find better ways of doing business across the Group’s 25 branches.

Wacky Races launch

BCC Conference

Freda Kirchen from the Chamber attended the launch of Wacky Races which takes place in May and raises money for Arthur Rank Hospice Charity.

The Chamber took a delegation of 19 Chamber members to the Annual BCC Conference that took place in London at the start of April.

Grand Départ Trophy

Stamford breakfast Our first Stamford networking event took place at The William Cecil in March.

SportsAid for the Eastern Region held their first event of the year on 7 March at the Cambridge Rugby Club. As Cambridge is hosting the start of the third stage of this year’s Tour de France on Monday 7 July, the Grand Départ Trophy made a guest appearance.


Destination Digital can provide free advice and funding for all things digital. ÂŁ4.5 million of grants and support are available for small and medium businesses across Cambridgeshire and Peterborough on a first-come, first-served basis.




Ask the expert: A trained workforce – what are the benefits of Apprenticeships? Phil Stittle, Business Development Manager at Cambridge Regional College, has put together a guide on Apprenticeships and how they could benefit your organisation.


What is an Apprenticeship?


Apprenticeships are low-cost, job-related training options that are tailored to your requirements. Available in more than 250 different frameworks, Apprenticeships carry no upper age limit so can be used to train both your existing staff as well as new recruits. Your workforce will benefit from increased skills and gain industry recognised qualifications. You may have staff members who have experience but no formal qualifications. Apprenticeships will allow your staff, and you, to gain both. Apprenticeships provide you with an ideal option to invest in your staffs’ development and recognise their skills and knowledge. Training and development can boost staff morale, increase employee retention rates and improve productivity and efficiency all which benefit your business as a whole.


How does an Apprenticeship work?

Apprenticeships are delivered in the workplace and are available at Intermediate, Advanced and Higher levels. It is worth mentioning that these levels depend on the roles and responsibilities your staff undertake not their level of education. Apprenticeships are split into five elements:

1. Technical Element: this is the knowledge based component of the Apprenticeship 2. Practical Element: this is the competency (NVQ) element of the Apprenticeship 3. Functional Skills: this component will ensure that your staff have up-to-date, and relevant to their job role, literacy, numeracy and IT skills 4. Employment Rights and Responsibilities: these provide your staff with an understanding of their statutory employment rights and responsibilities, including health and safety and equal opportunities 5. Personal Learning and Thinking Skills: these are designed to develop six key areas: independent enquiry, creative thinking, reflective learning, teamworking, self-managing and effective participation within your staff.


Are there any benefits to employing an Apprentice?

Your business will experience lots of benefits from employing an apprentice. Reported benefits include improved products or services, the introduction of new ideas to the organisation, improved staff morale and better staff retention. If you choose to employ an apprentice you will join more than 100,000 employers, in over 160,000

workplaces, currently using Apprenticeships to attract new talent, re-skill existing staff and tackle skill shortages.


What will it cost me?

The cost to you depends on the size of your organisation, the age of your staff member/s and if they are a current or new member to your team. Your local training provider will be able to provide you with a quote specific to your business. If your business employs less than 1,000 employees, you may be able to get a £1,500 grant to help cover the cost of employing a new apprentice aged 16-24 years old.


What are my next steps?

If you are interested in finding out more about Apprenticeships, you can contact the National Apprenticeship Service on 0800 0150 600. They will put you in touch with your local training provider. Your local provider will conduct a Training Needs Analysis on your business and advise you on training available to your current staff. They will also be able to help you recruit any new apprentices your business may need. n CONNECTED MAY 2014 | 25



Melanie Nightingale Fundraising Director, East Anglian Air Ambulance (EAAA) With a background in the commercial sector, East Anglian Air Ambulance’s Fundraising Director, Melanie Nightingale, understands the need for the ‘win-win’ when it comes to corporate partnerships.

“I started my career in telecommunications, before mobile phones were de rigueur,” says Melanie Nightingale as she ironically struggles to connect her phone to her bluetooth headset. She’s on the road – such is the life of a Fundraising Director of a charity that operates across four counties. “I was in that field for twelve years, so I was involved when it turned into an explosive market. It was a great proving ground for me in terms of learning management, sales, marketing, and operational management. I thoroughly enjoyed my time in the commercial sector, however I eventually made a very conscious decision to join the third sector.” Over the last 15 years, Melanie has evolved into an interim manager/managing

consultant, always specialising in fundraising. “What that’s given me, aside from being a lot of fun, was a lot of experience. I’ve worked with many charities in that time and have learned something new from each one.”

The Charity In September 2013, Melanie joined the East Anglian Air Ambulance (EAAA) as the charity’s Fundraising Director, and already has big plans for the charity. The EAAA provides Helicopter Emergency Medical Services (HEMS) across the counties of Norfolk, Suffolk, Cambridgeshire and Bedfordshire. It was launched in the summer of 2000 by renowned jockey Frankie Dettori after he was involved in a serious aircraft

accident in the region months earlier. Although only operating one day a week in its infancy, the service now runs 365 days a year and covers an area of approximately 5,000 square miles.

I feel at home working with corporate businesses “I’ve done a lot of work with hospices, and there are huge parallels in terms of relationships with the NHS,” continues Melanie. “The EAAA is part of the NHS and yet, in its own way, it’s sort of separate. Of course our relationships are very integrated as all our paramedics and doctors are NHS trained, and are actively employed by them. However, we are a charity and don’t get the financial backing that NHS hospitals and emergency services do.”

Incorporating Business

Dr Lazslo Hetzman in flight


The EAAA’s fundraising team is spread across its four counties of operation, with a small team of fundraisers in each county. “We’ve had excellent responses and support through our lottery, which we run every week,” says Melanie. “We now have over 70,000 regular players, which is just fantastic. Having that regular income makes financial planning so much easier. “We also get an amazing amount of money coming in from legacies, and we do fantastically well with people doing things for us in our community. Be it running, jumping, hiking, trekking or cycling, people raise funds for us in all sorts of stunning ways.”


A PLATFORM ON WHICH TO GROW Melanie is keen to highlight that the EAAA is not always looking for people to hand over large cheques, and that there’re all sorts of ways that people can help. To give an example, Melanie refers to the charity’s recent partnership with the building supplier, Ridgeons. “If the helicopter isn’t usable, like during bad weather for example, then we use the Rapid Response Vehicle (RRV),” says Melanie. “The problem we had was that the RRV had to be loaded and unloaded – as obviously no supplies are kept inside – and there was nowhere to do this by the hangar. So we went to Ridgeons and said ‘We really need a platform where the RRV can come up, making the transfer of supplies much easier.’ And they came along and they built it for us. It was the simplest thing but it has made such a difference! “The paramedics can now drive round to the hangar and park the RRV. They’re not worried about the weather, and they’re not spending precious minutes carrying supplies when they could be out saving someone’s life. It cost Ridgeons next to nothing and it’s made such a big difference to us. It’s been a great success!”

However, there is one area in which Melanie feels the charity is currently lacking. “I think, interestingly, our challenge is in the corporate market,” she says. “I don’t think it’s a lack of support per se, I just think we haven’t done as much as we could’ve done to go and talk to our local corporate supporters. But we have some really experienced corporate fundraisers in our midst now and, due to my background, I feel quite at home working with corporates. We’re currently in the process of developing some really good corporate relationships where I personally understand the need for the ‘win-win’”.

Mutual Gain With her background in the commercial sector and a good grasp on what makes a newsworthy story, Melanie believes the answer lies in Corporate Social Responsibility (CSR). “CSR started off as a nice name to give to your charity fundraising, and the vast majority of people saw it as just that; the cheque was signed, off it went and maybe there was a bit of employee involvement somewhere along the line,” explains Melanie. “That was certainly the case when I came into the sector. But the world has moved on hugely since then and one of the things that

we know now is that CSR works. There’s been a lot of research over the years that indicates that where companies are really involved with their local communities – where they actually partner a charity in the fullest sense of the word – it increases staff motivation, which in turn reduces turnover and improves the company’s profile in its community. It also helps with sales and cuts recruitment costs because people want to work for you! All of these things are impacted by CSR, so we know there’s a bottom line.

I personally understand the need for the ‘win-win’ “When it comes to the media, we understand that papers need to sell; they need to move numbers. And to be brutally honest, journalists don’t want a picture of the chief executive of “Blogs & Co” handing over a cheque to a local charity. They’ll only be interested in promoting the company if it’s doing something wonderful for that charity. “That’s why the EAAA is such a good charity to support. We know we can get coverage because we can provide great photograph opportunities of teams getting involved. There are all sorts of elements of working with our charity that will give any business a really good additional level of impact in their community, in their sales environment, and certainly within their teams.”

Accomodating Your Needs

Paramedics Jemma Varela and Ed Gold disembark ‘Anglia One’

Melanie concludes by saying: “One question I always ask a potential businesses before they come on board is ‘What do they want to get out of it, and how can we fulfil that?’ If they come along and say they want column inches then we facilitate that. If they say they want their staff to have three volunteer days a year where they can go off and do some team building then we can do that too. “Whether you want to raise £200 a year or £20,000 a year, we’ve got something that we can do with you to help raise that income and to use it to its best effect. “Our regional bases are all closely linked with the Chambers of Commerce, so we hope local businesses are aware of us, and if you’re not, come and knock on our door!” To find out more about EAAA and its corporate partnerships, visit: n CONNECTED MAY 2014 | 27


Policy UPDATE Keeping you informed, representing local business

State of the Nation AS a member of Cambridgeshire Chambers of Commerce you are connected to a powerful and influential network of 52 Chambers across the UK. The British Chambers of Commerce (BCC) is the national body for the Chamber network representing tens of thousands of businesses of all sizes, from all sectors - the voice of British business. Being part of the BCC’s network provides Cambridgeshire Chambers of Commerce members with opportunities to network with businesses from across the UK and beyond and to take part in national events and contribute to national surveys. Recently a group of 19 Cambridgeshire members attended the BCC’s Annual Conference at Westminster. This flagship event brought together a plethora of politicians including Michael Gove, Education Secretary; Philip Hammond, Defence Secretary; Ed Balls, Shadow Chancellor of the

Exchequer and Vince Cable, Secretary of State for Business, Innovation and Skills. Alongside well-known business people including Theo Paphitis and Karren Brady and distinguished journalists like Stephanie Flanders and James Ashton to debate the State of the Nation – Good to Great. Afterwards, members’ told us the Conference was, “thought provoking, informative, fabulous and inspiring; overall a brilliant day.” Don’t worry if you missed the Annual Conference, the BCC’s International Trade Conference takes place in London on 9 October and if you want to go as part of our Chamber Group you can attend for just £50.00 (plus VAT) - simply email g.prangnell@ The International Trade Conference brings together a global network of businesses including new and growing exporters, policymakers and business leaders, connecting them to opportunities around

John Longworth, Director General at the BCC, opens the Conference


Chamber members at the Conference with Gill Prangnell

the world. Also, the time is right to enter for a BCC Annual Chamber Award. There are some new categories this year including Small Business of the Year and Best use of Technology to Improve Business Performance. The BCC Awards are one of the UK’s most hotly contested and prestigious business awards and recognise and reward excellence in British business. Last year a Cambridgeshire Chambers of Commerce member, Beacon Wealth Management, won an Eastern Regional Award, becoming a finalist at the national awards. Being part of the BCC business network gives members’ a chance to participate in the BCC’s Quarterly Economic Survey (QES), the largest and most representative independent business survey of its kind in the UK. The results of these surveys are closely watched by policymakers such as the Treasury, the Bank of England and the European Commission because they consistently mirror business trends. n


Chamber Updates

Chamber Awards 2014 The British Chambers of Commerce (BCC) is proud to be hosting its 11th annual Chamber Awards ceremony. BUSINESSES across the country are invited to take part and showcase their talents and achievements through a series of regional heats, culminating in the national final, which takes place in London on 27 November. Companies can enter nine categories covering people development, manufacturing, sustainability, international business, innovation, technology, young people and entrepreneurship. The Awards will be demonstrating the very best of British business, highlighting the positive contribution that businesses make to the UK economy and to society as a whole.

This year’s categories: Small Business of the Year – Sponsored by NFU Mutual Commitment to People Development Sponsored by Westfield Health Manufacturer of the Year The Sustainability Award – Sponsored by Utilitywise Entrepreneur of the Year Achievement in International Business Sponsored by DHL Express Excellence in Innovation Best use of Technology to Improve Business Performance Sponsored by BT Business Young Person in Business Award Entrepreneur of the Year To enter online, go to n

Telephone advice available to all Chamber members

Chamber launches new Credit Insurance benefit for members

DID you realise that included in your company’s Chamber membership is access to a 24/7 legal helpline to provide you with free, expert advice when you need it most? Last month negligence, consumer credit and company law were all topics raised by concerned members in need of assistance and our partners at Composite Legal Expenses were able to help them. It’s included free with every company’s Chamber membership, saving you the legal fees associated with seeking advice elsewhere, but it is also essential that you follow the advice of our experts should you later need to call on the cover provided to you under our Chamber Legal Expenses Insurance. You can find out more in the membership section of the Chamber website.

WE’VE partnered up with Euler Hermes, the world’s largest provider of credit insurance, to offer all Chamber members a unique and exclusive offering to help to protect and grow your business in an uncertain economic environment. With global insolvencies on the rise the risk of bad debt and late payments is very high. Chamber Credit Insurance protects you against the risk of bad debt and assists with your business growth, helping you to expand internationally and establish new relationships. You can be secure in the knowledge that if you’re customers don’t pay, you’re protected. Chamber Credit Insurance also gives you access to professional expertise in the form of credit management information and services. There are exclusive offers available for Cambridgeshire Chambers of Commerce members.

Useful contact details 24/7 Legal Helpline - Call 0871 423 5239* HR Advice Line – Call 01455 852 037 You will need to quote your Chamber membership number. n *Calls from a BT Landline cost 10p per minute at all times. Mobiles and other

Find out more on the designated Chamber Trade Insurance website at n

networks may cost more.




Keeping you informed and up to date

Bold economic plan submitted to Government The Greater Cambridge Greater Peterborough Enterprise Partnership (LEP) has submitted plans to Government calling for a £500 million investment in the local economy. The Strategic Economic Plan is one of 39 being submitted by LEPs to Government vying for a share of the Local Growth Fund via the Growth Deal process. The Local Growth Fund will inject at least £2 billion of funding per year into economic growth related projects over the next six years. In total, the LEP has bid for £119 million of funding for 2015/16, with an overall funding bid of £500 million over the next six years. As a result of the investment, the Plan would support the delivery of 70,000 new jobs and 50,000 new homes, leading to a £2.8 billion uplift in GVA across the LEP area. The Strategic Economic Plan forms the basis by which individual Growth Deals will be negotiated by LEPs with Government to determine future funding levels from the Local Growth Fund. Adrian Cannard, Strategy & Planning Director at the Greater Cambridge Greater Peterborough Enterprise Partnership (LEP) explains: “Our Strategic Economic Plan clearly demonstrates the fantastic potential that our area has to create new jobs, at the same time as supporting new homes and infrastructure. We have been bold in our ask, but are confident that our plans are robust and will deliver results for our local area.” “We have developed the plan alongside business and other key partners, such as our local authorities, to ensure that it reflects what is really required to develop our local economy further. We will now be engaging in tough negotiations with Government to secure the best possible outcome to support new jobs and economic growth in our area over the next six years.”

In addition to the Growth Deal, GCGP is working hard to finalise the European Structural and Investment Funds Strategy which could draw in over £70 million worth of European Funding to the local area. Grahame Nix, Chief Executive of GCGP, said: “It is an exciting time for our LEP, with a range of new funding opportunities that will enable us to have a significant positive impact on our local economy. We have two of the fastest growing cities in the UK in our area, and now is the time to harness that growth potential and turn it into new jobs, new skills, new homes and new infrastructure that will benefit the whole of our LEP area. We look forward to negotiating our Growth Deal with Government and are hopeful of a resolution before the summer recess.” Government is expected to agree Growth Deals with LEPs by mid-2014, with the funding available from April 2015. You can find out more about the work of GCGP by visiting n

The Strategic Economic Plan focuses on five core elements:

Digital – to become the UK’s exemplar area for digital connectivity and bolster our position as a leader in the Internet of Things;

Infrastructure – to enable a transport network fit for an economically vital high growth area;

Skills – to remove the skills barriers to continued growth and facilitate a truly business-led approach to skills delivery;

Innovation & Incubator space – to respond to existing market pressures by supporting the provision of additional commercial space where it is most needed; and,

Business Growth – to accelerate the momentum of business growth by offering targeted, coherent and approach support and advice.

Running through these five core elements are plans to ensure the continued momentum of delivery at Alconbury Enterprise Zone.


Adrian Cannard, Strategy & Planning Director, and Grahame Nix, Chief Executive of the LEP, with the finished document


Saturday 14 0 2 y a M 31st es 2014 c a R y k c onth Wa m s i h t g nin is happe make a o t e r u s and it’s splash! porting p u s e b o Proud t f the new o d l i u b the ospice. H k n a R r Arthu


SIGN YOUR AY! TEAM UP TOD ackyraces methodcreati



Welcome Peterborough Cathedral

An invitation – business breakfast and ‘live hack’ at Peterborough Cathedral FOLLOWING the success of our first networking Breakfast for Peterborough 900 Corporate Partners, and other businesses, we are delighted to be hosting a second early morning networking opportunity, against the stunning backdrop of Peterborough Cathedral. Date: Thursday 22 May Time: 8.00–9.30am Location: Becket’s Chapel, Peterborough Cathedral This time our sponsor is Peterborough 900 Corporate Partner Advanced Security Consulting. Their Managing Director, Jay

Abbott, will be performing a ‘live hack’ on the morning and following our trend of offering goodie bags to those who attend. If you have a concern for the online security of your business, this is a session not to be missed! This free event is also a great opportunity to meet business leaders from firms in Peterborough and the surrounding areas, and to learn more about the Peterborough 900 Campaign. If you would like to come, please contact Rachael Clarke on 01733 355315 or email Rachael.Clarke@ n

Spotlight on history IN the higher reaches of the Cathedral building, it is possible to see the rare 13th century windlass that the medieval masons used to haul stone up from the ground as the construction progressed upwards. The three porticos of the famous West Front of the Cathedral are 26 metres high, and other parts of the building even higher, so you see why they needed this ingenious piece of engineering. If you take a Tower Tour, you can not only see the windlass, but also get nearer to the stained glass and beautiful decorated ceilings. Tower Tours can be booked on selected dates between now and October. Visit for details. n 32 | CONNECTED MAY 2014

WHAT IS PETERBOROUGH 900? AS the Chamber Charity of the Year, it’s great to be able to tell readers more about the different aspects of the Peterborough 900 Campaign through CONNECTED magazine. The essence of the campaign is that in celebration of the 900th anniversary of the current Cathedral building in 2018 we hope to: •

Provide a new Heritage and Education Centre to interpret the faith and history of this wonderful place to new audiences

Develop Cathedral and community music by re-pitching the magnificent Hill organ so that it can be used with other instruments and develop further as a centre for choral and instrumental music

Enhance the Cathedral and its Precincts so that they can continue to host large gatherings for Christian worship and civic occasions, as well as individual visitors

Set up an endowment to provide regular income to sustain the Cathedral’s music, mission and ministry in the future.

We will tell you more about each of these parts of the Campaign in forthcoming issues. n




Report from Ian MacKellar

County Council structure Can Cambridgeshire’s businesses cope with a ‘hung’ county council whose members demand more say in the decision-making process? Probably not, says Tory leader Martin Curtis, who has announced his intention to stand down at the annual meeting in May after just a year as council leader. But why not? When the framework for the current structure of local government – there have been various political tinkerings since then – was devised in 1970 by Ted Heath’s newlycreated Secretary of State for the Environment, former asset-stripper Peter Walker, what he had in mind was something quite similar to the structure about to be resurrected at Shire Hall. But is it still fit for purpose? Over the 40 years since the 1972 Local Government Act gave us Cambridgeshire County Council (then including Peterborough, which subsequently seceded as a unitary authority) and the five districts we love or hate – or in some cases used to admire and now despair of – there have been significant changes to governance arrangements. In particular, committee structures have been replaced by a system in which a small cabinet has taken all the key decisions, which are then rubberstamped (or occasionally not) by full council. The county council has been led by a ‘strong leader’ – one of the multiplicity of possible models envisaged by subsequent legislative tinkering – who may be more or

less autocratic, depending on the personality of the holder of that office from time to time. Over the previous couple of decades that the Tories had held majority sway, successive Tory leaders had been quite consensual (within their own party) until the arrival of Nick Clarke, a former UK Independence Party defector, who lost his seat last May as part of the process that set the current uncertainty in train. But in May 2013 the Conservatives not only lost the overall majority they had held since the last century but they found their ruling intransigence coming home to roost. They had not been prepared to share power when they held a majority, so they were not trusted as a minority administration. Hence the resolution to move back decades to a committee system and Martin Curtis’s consequent decision in March to stand down as council leader. He maintains that a cabinet system is a more efficient way of making decisions. So it is – on that narrow definition. But it can also be autocratic and anti-democratic. A committee system is fundamentally more democratic, but more cumbersome and susceptible to wrecking. Historically, the committee system worked because there was a well-established

a committee system is fundamentally more democratic



cross-party commitment to democracy, even though there were disputes about policy details at the margins. Just as, in France, the notion that infrastructure investment was good was held in common by both Gaullists and Socialists, so were the Gold Standard NHS and welfare state in pre-Thatcher Britain. UKIP’s record is not encouraging in this regard. The received wisdom used to be that you wrecked from the outside or reformed from the inside. UKIP seems to be trying to wreck from the inside. It has two policies, neither of which has obvious relevance to local government, so it was a significant feat to persuade so many otherwise intelligent electors to support the party last year and conceivably in the May Euros this year. It wants to retain the benefits of EU membership without paying the subscription, and it wants Tea Party minimalist government and the devil take the hindmost. God help us. Elsewhere in Europe, the Christian Democrats, also well to the right of centre, have managed to square that circle, committed to smaller government but within the EU. Just as you cannot have a system of taxation that is both fair and simple, so can you not have a minimalist regime that protects the most vulnerable. Former county council leader Keith Walters – no one’s dewy-eyed liberal – once said he didn’t want to live in a county without museums and libraries, even though they were discretionary activities for the county. He might soon have to. You could argue, of course, that, if the council had devoted more resources to education, it would not have elected so many Philistines last May. The new regime at Shire Hall envisages five service committees, plus a general purposes committee that lacks the overarching authority that the GP committee used to

have, so the structure is fundamentally flawed from the outset as a decisionmaking model. As far as business is concerned, companies seeking to influence political decisions will need to look initially to the chairmen and vice-chairmen (who will be elected at the annual meeting in May) of the two committees tasked with delivering transport, economic development and the continued growth agenda. Of the 69 members of the county council elected last May, 39 were new to the authority, although quite a few had served on district councils elsewhere in the county. Some of the new members – but by no means all – have already shown signs of political maturity, of being prepared to act in the interest of the county as a whole. If they were all to do so, that could be a real bonus. But don’t hold your breath in the expectation thereof. If they continue to put party before policy before people, as we are already seeing with the so-called ‘city deal’ for Cambridge, you might be right to despair. The 1974 Act is no longer fit for purpose. We need a completely new framework for delivering public services regionally and locally – not just those envisaged 45 years ago by Peter Walker as council services, but health, education, strategic planning and wider transport policy. And there must be a new consensus about willing the funding. The fact is that unfettered free market economics failed us spectacularly in 2007. We cannot ignore that when we seek a framework for the future. In the meantime, politicians have a responsibility to make the present arrangements work as best they can. n

the structure is fundamentally flawed from the outset as a decision-making model




A warm welcome to our new Chamber members

The Cambridge Roar Ltd

Argentum Partnership Ltd Dynex Rivett Inc EAM Consulting Ltd Endrawer Media Ltd GCEN Global Language Interpreting Ltd Global Marketing Consulting Network Institute of Directors Cambridgeshire

The Cambridge Roar is a unique series of events in Aid of The Prince’s Trust. There is nothing quite like it in the East of England or even the country. The Cambridge Roar promises to be an exciting, not to be missed series of events, the highlight of our regional social calendar, with a host of wellknown celebrities performing and attending throughout.

Tony Murdock, Chairman

Ramsey Golf Club The Black Horse World of Work Transition Project

Impington Village College

BrayshawMorey Brayshaw Morey is an independent firm of Certified Public Accountants based in Stamford. They support over 400 clients across the UK, some of whom have been with them since they started in 1987. Services include accounts preparation, company formations and start up, taxation for individuals and corporation tax, book-keeping, VAT returns and payroll. They also offer financial services and Asset Finance.

Reachable Limited

(Business Improvement Solutions) With a background in manufacturing and local government, Julie Clarke has relocated her successful consultancy from London to Stamford, and offers training in cost and quality optimisation for the private and public sectors. Reachable has recently added Workplace Mediation to its services, saving costly litigation in the event of workplace disputes.


As well as offering education for age 11– 16, Impington Village College is home to an International Sixth Form Centre, a state of the art Sports Centre for public use and a programme of adult learning and leisure courses. The College also hosts a broad range of events, arts opportunities and community activities.

Warren Access

The Creative Company

Warren Access specialise in the hire of van and truck mounted platforms, tracked platforms, scissor lifts and booms. They are an accredited IPAF and PASMA Training Centre offering a wide range of working at height training with depots located in Huntingdon and Newcastle. With over 50 years’ experience in the industry, their friendly, experienced and dedicated team are always ready to help and provide you with sound useful advice; from the best platform for your job taking into account location, the specific project, accessibility and assessment of risk, to all of your working at height training needs.

The Creative Company is a one-stop Graphic Design to Print and Web company based in Peterborough. Services range from logo and creative design to brochures and websites. Equally, they can step in and contribute at any stage of the process – with creative planning, branding, copywriting and publication, be it in print or electronically. With in-house production facilities including digital printing and finishing, large format printing, web hosting, photography, they get your work completed in record time. Working for a diverse range of clients, locally and nationally, their aim is to get the job done on time and on budget!


Would you like to become a Chamber member? Get in touch today and find out the many benefits. tel: 01223 237414 email:

Lamps and Lights Ltd Denise Hatherly is founder and director of Lamps and Lights Ltd, an internet shop for lighting designers and restorers. Initially focused on restoration, Lamps and Lights now caters for the contemporary, wide ranging and geographically diverse customer base, working with interior designers, architects, shop, restaurant, hotel and bar fitters, theatres, film and TV studios, electrical contractors, historic houses and restorers from all over the world.


Sustainability East LOW CARBON KEEP is a European Regional Development Fund (ERDF) funded knowledge transfer scheme designed to help SMEs in the East of England improve competitiveness, productivity and profits by working in collaboration with a UK University and providing access to a wealth of knowledge, skills and Sustainability East at work expertise. Sustainability East is one organisation that has benefited. A not for profit social enterprise based in Cambridge, Sustainability East is the focal point for collaborative activity on sustainability and climate change in the East of England. The primary aim was to develop a stakeholder network around adaptation, ensuring a balanced group of interests were represented and setup a process for managing the communications and website development of the network. With grant support from Low Carbon Keep of £24,000, Sustainability East has worked with the Global Sustainability Institute (GSI) at Anglia Ruskin University to develop a cross sector stakeholder network, the East of England Climate Change Adaptation Network. The collaboration has provided the opportunity for stakeholders to share knowledge, ideas and best practice enabling organisations in the East to be more resilient to the effects of the changing climate. In addition, the project has gathered evidence to demonstrate the potential for carbon savings and adaptation measures in parallel. Karen Staples, Low Carbon Keep Associate at Sustainability East, said: “The project has enabled us to build capacity and increase the capability of stakeholders across the region to adapt to climate change and bring further investment to help improve the resilience of the East of England. The network has benefited from Anglia Ruskin University’s expertise which has enhanced Sustainability East’s groundbreaking work and made a vital contribution to an important subject area” If you want to find out more about how the Low Carbon KEEP knowledge transfer scheme can help fund your business, be sure to get in touch. Kaplan Financial Cambridge, accountancy and financial training provider, announce that they have moved premises to a glass fronted complex on a thriving retail street in Cambridge city-centre. As well as offering the ACA, ACCA, CIMA and AAT courses for fee-paying and sponsored students, they have recently launched our new apprenticeships programme, offering apprenticeships in AAT and ICAEW CFAB. They have also recently refurbished their exam room, which is licensed for ACA, CIMA and AAT exams.

W T 0845 1964310 lowcarbonKEEP



IT FOCUS What can technology do for my business? WHEN you hear a news story that runs something along the lines of: ‘Company x from a country that isn’t the one you are in has just been sold for several million dollars to Google, Microsoft or Facebook’, do you think to yourself why am I not part of that? All too often this is the case but we’re a talented bunch of inventors, engineers and business people here in the UK and we can be more involved, particularly when it comes to software. Mobile apps are delivered via a global marketplace that is incredibly simple to get into, albeit challenging to succeed in. Once an app has been created it is submitted to the respective stores to Apple, Google and Microsoft, other stores exist but these are the majors. If approved, it is launched in over 200 countries around the world accessed by billions of users. The total revenue paid to owners (developers) of mobile apps is over $6B USD in a 12-month period. The success of an app is largely dictated by marketing campaigns, market saturation, pricing and target audience. Some apps have a life span that spikes in what is commonly known as going viral. This is

where an app has reached a critical mass through its marketing strategy and is now being passed on by virtual word-of-mouth around the globe thanks to the Internet and its plethora of communication platforms. So what does it take? An app is like any piece of software and takes skill to create, investment and time to get it right. What you see as a highly successful high-quality app for 0.49p probably cost more than £50k to produce and might not have been successful right away. But these are the success stories because someone had the idea, stuck with it and made it happen – are you ready. n

It took some time before Twitter was understood!



Fenland 4%

✓ Promote Your Business Ely 4%

30% peterborough

✓ Protect Your Company ✓ Get Involved ✓ Succeed Internationally ✓ Reduce Business Costs

15% Huntingdonshire Cambridge & South Cambs 35%

7% Other 01223 237414 38 | CONNECTED MAY 2014


Sector Focus

Updates from Chambers Sector Groups

For any feedback, general information regarding the Sector Groups, or to contribute, please get in touch with Helen Bosett. tel: 01223 209815 email:


Businesses wanted to inspire youngsters

Peterborough Careers Festival

GROW your BUSINESS through PEOPLE Is employing and developing the right people important for growing your business? If your answer to these questions is YES, this interactive workshop will enable you to decide what you need to do to grow your business and to find out what help, advice and training is available to help you. Three flourishing businesses will share how growing their people makes them successful. You will also be encouraged to take a look at the Leadership, Management and Entrepreneur skills required to take your business to the next level and to give you an insight into the process used by GrowthAccelerator. Further details and how to book can be found on events page 20. n Sponsored by:

THE Skills Service is looking for around 150 businesses from Cambridgeshire and the surrounding area to showcase their industry at the Careers Festival on the Peterborough Embankment on 10 July. Supported by The Skills Show, the European Social Fund and the National Careers Service, the Festival aims to help young people consider their career options, raise their aspirations and ensure they have the right skills needed to gain employment in the local area. Free to exhibit, businesses are invited to offer interactive ‘have a go’ style activities to give a taster of what it might be like to work in their sector and to talk to young people about the types of jobs they could aspire to. To book or find out more, please contact Miranda at Opportunity Peterborough: miranda.boughton@ n


Practical social media for business success To gain real value out of social media you need to place it within a much broader business context. Organised by the Chambers’ Communications Sector, a programme of workshops have been designed to help you understand and embrace an integrated approach to social media and how to successfully apply it to your business. ‘Social Media Strategies for Success’ will look at why content and engagement are the two most important aspects of social media, look at developing a content plan and offer tips to make the application of your social media strategy significantly easier. This workshop will be delivered by Sara Drawwater of Something Beckons. Thursday 8 May Workshop 2 - Social media strategies for success Tuesday 3 June Workshop 3 - Social Media: from theory to reality See events page 21 for further details or refer to the Communications Sector page on the Chamber website. n



Meet Pauline! Pauline Heron is Head of Quality, Standards and Support Services at West Anglia Training Association (WATA). If you would like to feature here contact Helen Bosett, Sector Co-ordinator


3. Set realistic yet ambitious goals

What do you do in business?

I lead the education agenda for WATA. My role ensures we deliver the highest quality and standards of teaching to our learners and delegates with underpinning processes and systems that deliver efficiency and clarity. I also manage the Customer Service Team who provide support to our customers and the WATA business.


What are your top three tips for running or working in a business? 1. Having a clear purpose and direction 2. Embrace change and don’t be afraid to challenge the status quo


What do you like to do to unwind?

I am keen on cross country running and swimming. I enjoy cooking for friends, in particular extravagant desserts which always go down well at the end of the evening.


If you could pick anyone to sit next to at a dinner party, who would it be and why?


Jane Austin – a forward thinking woman ahead of her time.

Pauline Heron


What value do you get from being a Chamber member? The opportunity to network and connect with local business. n

‘Storm in a Teacup A NEW style of dynamic, creative and informal networking for ladies - ‘Storm in a Teacup - has been invented by the Chambers’ Business Women’s Sector. Over a spot of afternoon tea at the Huntingdon Marriott, ladies will be able to discuss business concepts or concerns and draw on the ideas and experiences of others to gather valuable and fresh feedback on their conundrum. These brainstorming

sessions provide a great opportunity to bounce thoughts around with other professional likeminded women. Even if you do not have a burning issue to discuss, the session could trigger a new wave of thought that could help you within your business role. For details and how to book please refer to the events page 21. n


HR professionals updated HR professionals attended the latest Spring Collection at Holmewood Hall, organised by the Chambers’ HR and Recruitment Sector. Katherine Holliday, Buckles, and Deborah Scales, Hunt and Coombs, delivered employment law updates in a news room style making it entertaining to those present. Other HR related topics such as


auto-enrolment, data protection and use of social media for work were also discussed. The format was informative and interactive giving delegates the chance to ask their own questions. Thanks to our sponsors Buckles, Hunt and Coombs, Streets and Roythornes. n Deborah and Katherine delivering employment law news!


Companies learn how to do business with Vietnam THE Chambers International Sector partnered with UKTI and Hunt and Coombs to present the opportunities in Vietnam for companies seeking to source goods and those wishing to export products and services. A panel of speakers included Piers Craven, Head of UKTI, British Embassy Hanoi who set the current state of the economy, supported by his colleague David Moir who was able to speak about a recent trade mission to Vietnam. Federico Vasoli, a registered foreign lawyer at the Hanoi Bar, and a fellow-member (with Hunt & Coombs) of the international lawyers association, Unilaw flew in especially for the event. Federica was able to explain the matters of contract law and legal matters related to establishing business in Vietnam. n

Social Media an Essential Tool Creating value across your business and on the bottom line TODAY a Social Media Strategy is essential for every organisation. If you think it’s all about posting on Facebook and Twitter you’re wrong. The real value is what comes afterwards. It’s about becoming a social business with a more digitally adept organisation and better and more efficient customer touch points. Exploit the opportunities offered by Jonathan Wichmann social technologies now, if you don’t your competitors will and sooner or later you will be outperformed! Jonathan Wichmann brought Maersk Line, the logistics giant, to social media fame as a one man band within the company. He has won international awards as well as acquiring critical acclaim from McKinsey Quarterly, and Altimeter. Jonathan will be a speaker at a forthcoming event, organised by the Chambers’ International Sector, where he will tell the Maersk story and present his views on the current state of social media strategy and where it’s heading. The event will take place on Tuesday 10 June, 4.00-8.00pm at Moller Centre, Cambridge. n

Come and talk Export! Denis White, Piers Craven and Federico Vasoli

Coaching – Why Bother? I SPOKE to a friend recently and asked how her new job was going. “It’s killing me”, she said. “I am working 10 hour days without a lunch break, and then taking work home. I’m just so stressed out.” Today, more than ever before, there are challenges to perform effectively under pressure, keep up with technology, manage ourselves and other people well...and have a work/ life balance. Coaching helps you stand back and reassess priorities both inside and outside of work, taking into account your personality, values, environment and unique skills. Specific goals are created that can be measured by evidence as the coaching process proceeds. As well as exploring ways to achieve goals, look at what might be holding you back; this could be a lack of confidence, fear or insufficient resources. Clients often say to that their sessions have been ‘life changing’. Linda Hayman, Blue River Coaching n

CAMBRIDGESHIRE Export Club meets on the last Tuesday of the month at the Moller Centre, Cambridge between 5.00-7.00pm. Stuart Searle of First Mailing spoke of his experience when attending recently: “The Export Club meeting proved to be a very informative gathering of likeminded people keen to expand or engage with overseas trade. Both the Chamber and UKTI provided good country specific support, from culture and language issues to paperwork, all aspects were managed effectively. The location was easy to find and well suited to open discussion. As a current exporter the event would prove very useful to new exporters as well as to those already trading internationally.” n


Chamber Comedy Night FROM your first encounter with Johnnie Casson you soon realise he not only tells funny stories, based on his situations in life, he is a genuine funny man with a natural asset, ‘like-ability’. Johnnie has appeared on five ITV Des O’Connor Shows, two shows for ITV from the London Palladium with Bruce Forsyth and will be appearing at this year’s Comedy Night and Black Tie Dinner at the Orton Hall Hotel on Friday 27 June. Look out for further details next month. already trading internationally.” n


Get straight to the point. Achieve engagement through clear, concise and considered brand communications. Let’s put pencil to paper and share ideas today. 01223 781220



Do you have the passion to bring exciting new products to the market? Low Carbon KEEP can help fund your business ideas and make them a reality.

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1 The Courtyard, Cokenach Estate, Barkway, Hertfordshire, SG8 8DL

CONNECTED magazine May 2014  

Welcome to the May issue of CONNECTED magazine.

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