Concrete issue 062 18 09 1996

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THE GUARDIAN/ NUS STUDENT NEWSPAPER OF THE

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IT'$ GOOD TO TALl(••• Just arrived? No problem! For all you could possibly want to know about being a fresher, see our 8 page guide inside...

CONCRm SPENT A DAY AT ANGLIA RELAXING WITH THE STARS OF THE BOOMING CHAT SHOWS

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A taste of Italy arrived at UEA over the summer with the popular fast food outlet Breakers being turned Into a trattoria, named Piccolo's. In an exclusive Interview with Concrete, UEA's Accommodation and Catering boss, Jenny Grant, revealed that: •The Registry had not done any market research before restructuring campus catering

services •The refurbishment or the former Breakers had been done "on a shoestring" •She did not know that Breakers sold takeaway food When Concrete asked Ms Grant where the idea for thls refit had come from, she was unclear. "We put suggestion boxes in all outlets, and all members of catering staff listen to and talk with students... but we haven't carried out any formal market research.

"In the future it would obviously be a good idea to carry out market research, but not in 1996." Asked whether comments submitted to the suggestion boxes had reque~ted Italian cuisine, Ms Grant replied, "I don't know". She went on to explain that in her experience Italian is by far the most popular choice ofrestaurant. "Young people like the kind of food and we needed to make provisions for vegetarians, it is very easy to do that with pizza and pasta", she said.

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However, the new restaurant does not provide the level of take-away service that Breakers offered, despite the findings of a survey on campus catering services carried out by Concrete last semester. This survey revealed that 81 per cent of students called for late night opening and takeaways.Ms Grant has not only failed to respond to student opinion on this matter, she has limited takeaway services even further. The Diner will provide take-aways, but not until January 1997 at the earliest, she stated. "There is no specifically planned take-away service between now and then, but there hasn't been one up until now, has there?" When it was pointed out that Breakers did in

fact offer take-away food, Ms Grant admitted having no knowledge of this. Asked how much the refurbishment cost, she said, "It was done on a shoestring but I think it's been very successful, I would say it was in the region of £20,000." As to whether Piccolo's was good value for money, Joe Hemington (SOC 3) said "I was surprised by the small amount for the price I paid ... Breakers needed to change, but not to thls extent." •Do you think Jenny Grant is "in touch with student feeling"? Write to Concrete at our letters address, or e-mail us on su.concrete@uea.ac.uk. Alternatively, write to Jenny Grant, Director of Residences and Catering, The Registry, UEA.

7,000 copies everr foftltlgllt

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Concrete issue 062 18 09 1996 by Concrete - the official student newspaper of UEA. - Issuu