Back row (from left to right): Greg Lipscomb, Mark DeSchepper, Ryan Wesselschmidt, Kevin Baron, Matthew Finnigan. Middle row: Mike Greene, Sid Kilgore, Patrick Harris, Kevin Warnecke. Front row: Patrick O’Brien, Judith O’Day, Ty Conner, Paul DeAndrea, Mike Orzechowski.
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rofessionals from the concrete cutting, polishing and imaging industries grabbed their cowboy hats and headed west for the 42nd Annual CSDA Convention and Tech Fair in March. The event was held in Tucson, Arizona at the Westin La Paloma Resort, where attendees learned how they could improve their operations and discover ways to do their on-site work more efficiently than ever before. An eye-opening keynote presentation and a special aeronautical-themed ceremony in recognition 1 2 | J U NE .1 4
of an influential industry veteran are just two reasons why this year’s event was an amazing success. The main focus of the 2014 Convention and Tech Fair was personal accountability, highlighted in David Levin’s keynote presentation Question Behind the Question: QBQ! Levin not only explained how a lack of personal accountability can really hurt a business, but also that taking ownership of issues can lead to very positive outcomes. Using a simple, language-based technique,
Levin showed attendees how using the QBQ! can turn bad questions like, “Who’s going to take care of that?” into good ones like, “What can I do to help?” “I got quite a few takeaways from the keynote,” said Dan Foley of Cobra Concrete Cutting Services Co. in Arlington Heights, Illinois. “Some of the presenter’s points on personal accountability really hit close to home. I can now take what I learned and use them in the field, instilling his ‘believe or leave’ mantra in my team.”