Ct march april 2015 vol35 num2 epicor

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Epicor Software HELPING INDEPENDENT PHARMACIES OUTSERVICE THEIR COMPETITION Pharmacy Retail: It’s a Whole New World.

In Retail, It’s All About the Customer.

The pharmacy business is no longer just about selling prescriptions. Now, front-of-store retail operations are crucial for maintaining margins, fueling growth, and delivering the outstanding experiences today’s customers demand. But retail is significantly different from the prescription business. Pharmacy chains and big boxes have spent millions perfecting retail methods and practices that help them operate efficiently, market effectively, manage their assets, and grow customer loyalty. And your challenge is to outservice them. Epicor Eagle® N Series™, a leading point-of-sale and retail business management solution, delivers the specialized capabilities and advantages you need to get there—to outservice your competition and grow profits. Designed with retail best practices built in, Eagle is also easy to learn and use—and includes seamless integration with all major pharmacy management systems and wholesalers.

Today’s customers shop where they find the products they want, when they want them. Where they receive fast, knowledgeable, courteous service and competitive prices. Where they feel valued and rewarded. And while exceptional customer experiences depend on your entire operation, they culminate at the point-of-sale. State-of-the-industry POS solutions from Epicor offer high-speed creditand debit-card processing, FSA and EBT processing, line-busting, and electronic signature capture to reduce lines and provide fast, efficient, and secure checkout. Touchscreen and traditional terminals combine with specialized wireless devices and mobile, tablet-based POS solutions—all with emailed receipt capability—to help you serve customers anywhere. Epicor helps you keep your customers coming back. Eagle Loyalty rivals the programs offered by the big chains— and gives you choices. You can offer tiered loyalty discounts, print loyalty coupon on receipts, award extra points for items or quantities you specify, or issue rewards on gift cards. The Eagle Gift Card solution helps you increase sales and win new customers, all without third-party fees. Seamlessly Integrate All Parts of Your Business.

POS: Create faster transactions and greater connections with your customers.

Epicor integrates all facets of your retail operations to help you cut costs, make your staff more productive, and better serve your customers. It even supports multistore sales, inventory, purchasing, and receiving in real time—and, in the critical areas of

Inventory Planner: Remove the guesswork with precision demand forecasting. Reduce overstocks and stockouts.

inventory, customers, and vendors, you’ll find built-in, on-screen, and in-context analytics, ready to enhance decision-making. Bankcard Security

Epicor has a best-in-class bankcard security with our transactional security feature that encrypts the bankcards at point of swipe and provides a random “token” for bankcard storage; hence the system will not hold any bankcard data that hackers can steal, thereby protecting your business and your customers. Get There with Epicor.

With over 40 years of experience delivering true best-of-breed retail solutions to over 20,000 customers, there is no more trusted partner. Our nationwide team of business consultants, product experts, local IT specialists, trainers, and technical support specialists helps you make the right choices for your business, and ensures that your Epicor solution delivers the reliability, performance, and business value your pharmacy expects and needs.

Let us help inspire your next retail business breakthrough. Contact us today:

+1/888-463-4700

eagle@epicor.com

www.epicor.com/pharmacyretail

The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, March 2015. The usage of any Epicor software shall be pursuant to the applicable end user license agreement and the performance of any consulting services by Epicor personnel shall be pursuant to applicable standard services terms and conditions. Usage of the solution(s) described in this document with other Epicor software or third party products may require the purchase of licenses for such other products. Epicor is a registered trademark of Epicor Software Corporation in the United States, certain other countries and/or the EU. All other trademarks mentioned are the property of their respective owners. Copyright © 2015 Epicor Software Corporation. All rights reserved.

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