IntermediaryDevelopment Programme Experiencedgraduatecareerpack www.communicourt.co.uk
Welcome
Nowimagineallofthosethings,inacourtroomofpeoplewhereyouare thedefendantinacriminaltrialoraparentinfamilycareproceedings That’stherealityformanyadultsandchildrenwithcommunication difficultieswhoaccessourservices.
Ourintermediariesprovidesupporttopeoplewithcommunication difficultieswhoarefacinglegalproceedings.Webelieveeveryoneshould havefairaccesstojusticeandwewanttoreachasmanypeopleaswecan.
ThankyouforapplyingtojoinourIntermediaryDevelopmentProgramme. Weofferameaningfulcareer,focusedonvaluesandcontinuouslearning. Ourprogrammesetsyouonacareerpaththatisfulfillingforyou,andhas ahugepositiveimpactonthelivesofthepeoplewesupport.
Weareanexpandingcompanywithfantastic opportunitiesforprogression.
Comeandjoinus!
William Scrimshire Managing Director
"Wecanofferameaningfulcareerfocused onvaluesandcontinuouslearning"
Whatwedo Ourvalues
Weareappointedbycriminaland familycourtstoassistdefendantsand respondentswithcommunication difficulties,bothbeforeandduring theirproceedings.
Wecarryoutdetailedassessments tounderstandanyprovisionsor adaptationsthatcanbemadeto helpsomeoneparticipatein theirproceedings.
Wehelpthemtounderstandthecase againstthem,whattheiroptions mightbe,andhowtogivetheir evidence.
Thepeoplewesupportmayhaveany kindofdevelopmentaloracquired communicationdifficulty,including learningdisability,mentalhealth conditions,Autism,ADHD,braininjury ortheeffectsofastroke.Theycan beanyagefrom10yearsupwards. Themajorityofourserviceusersare aged18-30yearsold.
Ourroleisimpartialandourdutyisto thecourt.WeareaManagedand ApprovedProviderfortheHMCTS AppointedIntermediaryService.
Wehavestrongvaluesthatguideour workandourcolleagues.
Respect-‘bekind’ Webehavewithkindness,andrespect people’sfeelings,wishesorrights.
Courage–‘goboldly’ Wespeakoutforothers,andhelp marginalisedpeopletofindtheirvoice.
Innovation–‘breakbarriers’ Wedothingsdifferentlyandtrustourskills, knowledgeandexperience.
Collaboration–‘strongertogether’ Weworkasoneteamtomakea differenceinpeople’slives
Diversity–‘everyoneequal’ Weunderstandthevalueofrecognising whatmakesusalldifferent,andfostera cultureofequityandmutualrespect.
Therole
Location: AnywhereinEngland,butwitheasyaccesstoamajorrailwaystation
Responsibleto: TeamLeader/SeniorLeadershipTeam
Hours: Fulltime(average40hoursperweekincludingtravel),workedflexibly from6amuntil10pmaccordingtotheneedsoftheservice.Thiswillvarybased onworkassigned.
Salary: From£23,080-£28,536perannum
YouwillworkthroughourIntermediaryTrainingProgramme,whichisaccredited byNCFE.Completionofthisprogrammetakes6to9months,andoncequalified yoursalaryincreasesto£28,536.
Jobpurpose: Tofacilitatecommunicationbetweenaserviceuserandthejustice systemtoensureitisascomplete,coherentandaccurateaspossible.
MainDuties:
Promptlyandeffectivelyestablish rapportwithaserviceuser
Carryoutanassessmentoftheservice user 'scommunicationabilities
Describethosecommunicationskills
tolawyersandworkwiththemto enabletheserviceusertoparticipate effectivelyinthetrialprocess.This couldincludeadviceonthestructure ofquestionsandalsoanyconcepts thatthepersonhasdifficulty understanding
Facilitatecommunicationbetweenthe serviceuserandotherparties
Prepareawrittenreportonthe serviceuser’scommunicationneeds, includingstrategieswhichwillassist atcourt Workeffectivelywithcolleaguesand externalpractitionerswithinthe frameworkofCommunicourt’s policiesandprocedures
Developpersonalskillsandtheskills ofothersthroughindividual supervisionandeffectiveteamwork
Undertakeotherdutiesasmay reasonablyberequested
Whoarewelookingfor?
Applicantsshouldhave:
Relevant qualifications
Adegreeorhigherinarelevantarea,e.g.psychology, nursing,socialwork,law,orcriminology.
Excellent professional skills
Excellent organisation skills
Excellent ITskills
Workeffectivelywithprofessionalsandserviceusers. Demonstrateexcellentprofessionalskillsandcontributeto thedevelopmentofthecompanyreputationinthecourts.
Abilitytoworkindependentlyandonyourowninitiativeto carryoutprofessionalandadmintasks.Intermediariesmake theirowntravelarrangementsusingpublictransport.
Intermediariesaremobileworkersandneedtobeableto completeITtasksautonomouslyusingwellknownand bespokeITpackages.
Excellent writingskills
Writecommunicationreportsforarangeofprofessional audiences.Mustbeabletowriteclearly,coherentlyand accuratelytoensureeffectivedeliveryofassessment findingstothecourts.Thismaybewithinlimitedtimeframes.
Confidence speakingto different audiences
Intermediariesneedtospeakopenlytoacourtroom, discussingrecommendationsandbeconfidentintheir deliveryinaformalenvironment.
Applicantsshouldbe:
Focussed,with ahighlevelof confidentiality
Abletoconcentrateandusealaptopindistracting environmentssuchascafés,busycourtenvironmentsand whentravellingontrains.Haveaconfidentialspaceavailable athomeinordertoundertakeassessments,hearingsortrials remotely.
Creative Creativethinkerswhocandeviseeffectivewaysand strategiestofacilitatecommunication,sometimesquickly oronthespot.
Flexible Workcanbeunpredictable.Intermediariesneedtobe willingandabletostayawayfromhome,sometimesat shortnotice.
Strong
Thecontentofthecasescanbeupsettingandemotionally demanding.Intermediariesneedahighlevelofemotional resiliencewhichisthensupportedthroughregular supervision.
Supportive
Wehavedevelopedexcellentlinksandsupportnetworks withinandoutsideofCommunicourt.Weexpectallteam memberstoliveourvaluesandbesupportiveofcolleagues.
Resilient
Therolecanbedemandingandrequireyoutoworklonger hoursorweeks.Althoughthesehoursaretakenbackata laterdate,theremaybeseveralweeksinarowofworking morethan40hours.Applicantsneedahighlevelofstamina includingearlymorningsandlatefinishestocoverthe demandsoftheservice.
TimelinefortheProgramme
Initialtraining
Ourprogrammebeginswith8daysat ourBirminghamTrainingCentre
Month1
Initialtrainingcompetencies coveringknowledgeoftrial process,companypolicies,and courtsandthelaw
Month2
Startreflectionsforcourtcompetencies
Communicationtraining
Thisisa5daycoursewhich takesplaceatourBirmingham TrainingCentre
Month3
Focusoncompletingcourt competenciesandassessmenttraining
Month4
Workwithmentorsandbuddiesto prepareforevaluations
Month5
Competencies1and2signedoffand assessmentcompetenciesstarted
Month6-9
Completionofassessment competenciesandtarget settingmeeting
Allcompetenciescompleted,youwillnowworkwithyourteamleaderto furtherdevelopyourskillsandworkyourwayupourpayscale.Soon youwillalsobeeligibletoapplyforsomeofourseniorrolestoo!
Whatdoourstaffsay?
Inour2021StaffSurvey,weaskedcolleagueswhatmotivates thematwork:
"Having a purpose, a need to help people"
"Knowing I am making a difference"
"To make a positive impact on a person ' s life"
"Making the court process more accessible for the people we work with"
"Helping others and delivering a high quality service"
"Team Days"
"To work as part of a team"
"Constant development"
"Personal flexibility and independence"
"Utilising my degree"
"Making a difference, feeling values, and being listened to"
"Helping the service user to participate effectively"
"Training and development"
"Being part of a successful business"
"Opportunities to progress to roles with more responsibility"
"Working with friendly barristers and solicitors that appreciate the job you are doing"
"I know that what I do in court could really positively impact their experience"
Whatweoffer:
Competitivesalary
Excellentopportunitiesforcareer progression,lotsofourintermediaries goontooneofourleadershiproles
RegularContinuousProfessional Developmentdayswithalltimeand expensesreimbursed
Regularclinicalsupervision
Additionalexternaltraining opportunitiese.g.Leadership SkillsDevelopment
Occasionaldaysworkingfromhome
ComprehensiveITpackage includinglaptopandworkphone Staffbenefitspackageincluding retaildiscountsandhealthcare services
Generousdisturbanceallowanceto compensatefornightsspentaway
fromhome
Youwillhavenocommutingcosts, commutingtimeorparkingfees
Paymentforoutofhourswork/ preparationincludingtraveltime
ToapplyforaplaceontheIntermediaryDevelopmentProgrammeorbookatime tohaveaninformalchatwithourTalentAcquisitionManagerSheilaSpence,visit bit.ly/CommunicourtCareers.
Wearecommittedtopromotinga diverseandinclusivecommunity.We welcomeandencourageapplications frompeopleofallbackgrounds.
Wehavemadeapositivecommitment toemployingdisabledpeopleand guaranteetointerviewalldisabled candidateswhomeettheminimum essentialcriteriafortherole.