IN
CCA Update: Phase Two Now Underway
IYC2025: Wrapping Up International Year of Co-ops
Celebrating International Year of Co-operatives
The IYC25 Bendigo event brought together co-op housing directors to celebrate leadership, share ideas and achievements, and set the stage for the Directors Forum that followed.
A highlight of the morning was recognising our long-serving directors. Everyone was invited to stand, and groups sat down as each milestone was called — five years, ten years, fifteen years. When twenty years of service was announced, many directors were still proudly standing. Those with 20+ years were then invited on stage for a group photo and to receive a small gift from Board Chair Fiona Herman. It was inspiring to see the stage filled with so many 20+ year members (pictured), and to hear them swapping stories—asking each other how long they’ve been in the co-op program and what’s changed along the way. CEHL acknowledges their years of commitment, care, and steady leadership in co-op housing and thanks every long-serving director for the effort that sustains our communities.
Judy Hunt, Sue Priest. Continued on pages 8 and 9
CEHL AGM 2025 Wrap Your New Elected Board Directors 2025 Honour Board Recipients
Thanking Tony De Domenico 2026 Study Grants Now Open
Keeping Your Home Cool This Summer
Victory’s Co-op Story
Contacts, Services and Supports This Festive Season
Charle’s Famous Christmas Cake Recipe
20+ year co-op members at the IYC25 event
Front left to right: Deborah Culton, Carol Cox, Malgorzata Milkulicz, Fiona Herman, Judith Nash, Tracey Bruton, Gary Gromb, Rose Barnett
Back left to right: Wudad Salim, Lila Talarico, Joseph Montero, Gabrielle Griffin, Gordon Kieselbach, Robert Mason, Teresa Koronczewski, Karren Walker, Heidi Tobin, Margaret Rosser,
Message from CHAIRPERSON & MANAGING DIRECTOR
Fiona Herman & Liz Thomas
2025 was always going to be a landmark year for co-operative housing. With the International Year of Co-operatives and a federal election centred on housing, CEHL set an ambitious goal: to make co-operative housing visible, credible, and firmly embedded in Australia’s housing agenda.
Looking back, the year was exactly that. Co-operative housing featured in parliamentary briefings, national radio programs, local council discussions and on TV — a level of recognition the sector has never seen before.
Co-op members and directors, including Kylie (Merri), Sharon (Dragon), and Brooke (Lakesdale), stepped forward to share their lived experiences, helping thousands of Australians understand the value of member-centred, community-led housing. Marek and Malgorzata welcomed Housing Minister Clare O’Neil into their home, and shortly after, the Lakewood CMC Board hosted the Minister and Treasurer Jim Chalmers. These personal interactions — focused on the voices of co-op members — play a powerful role in shaping how decision-makers understand co-operative housing.
Momentum continued at the second annual Australian Co-operative Housing Alliance (ACHA) Summit, where Federal MP Josh Burns opened the event and reaffirmed the government’s interest in partnering with co-ops as part of Australia’s housing strategy. Throughout this process, co-op voices remained central — informing, influencing, and inspiring.
Together, these contributions strengthened CEHL’s advocacy voice and created clearer pathways for future growth and investment.
Progressing the CEHL/Co-op Agreement (CCA)
The CCA Review has been one of this year’s most important projects. Over the course of 14 consultation sessions, over 150 directors — representing 67% of CEHL co-ops — shared their experiences, concerns, and aspirations.
Directors were clear about their priorities: stronger clarity around roles and responsibilities, improved governance support, fairer expectations around participation and maintenance, and an agreement that reflects today’s operating environment while remaining anchored in co-operative principles.
This work now progresses into Phase Two. A smaller Working Group—with regional representation—has met to commence the development of the updated CCA, building on the themes raised in Phase One. You can find more information and meet your regional representatives on page 6.
2025 Annual General Meeting
This issue of Co-op Speaking features a detailed summary of the AGM — including the Chair’s and Managing Director’s Reports, the financial update, and information about the five co-op members elected to the CEHL Board at the AGM.
Thank you to every co-op board that voted at the AGM and to all the members who attended the meeting, in person or online. The AGM is a co-op’s most important opportunity to shape CEHL’s future. Your co-op’s vote enhances the co-operative voice, strengthens CEHL’s shared governance model, and guarantees that co-ops continue to influence decisions that matter.
Looking Ahead
As we close out the year, we celebrate the commitment and strength of CEHL co-operatives and the members who helped put co-operative housing firmly on the map in 2025. Every story shared, every meeting attended, and every contribution — big or small — has amplified co-op voices and helped shape this year’s progress.
Co-operatives are no longer the “best kept secret” in housing. They are recognised as a credible, values-driven, community-led solution — and this momentum gives us real optimism for the future. With strong engagement, shared priorities, and continued partnership, we are well-positioned to build on this year’s achievements and strengthen the co-operative housing sector in 2026.
On behalf of everyone at CEHL, we wish you and your families a Merry Christmas and a safe and joyful holiday season.
Liz Thomas Fiona Herman
TO YOU AND YOUR CO-OP THIS CHRISTMAS
Thank you for reading Co-operatively Speaking throughout the year, and for the contributions so many of you have made to the publication — whether by sharing your stories, taking part in interviews, or attending events featured in these pages.
Thank you also for the work you do within your co-ops every day. Your participation, leadership, commitment and care are what make co-operative communities strong, welcoming and resilient.
As Christmas approaches, warm wishes to you and your families for a safe, restful and joyful break.
IMPORTANT DATES
WHAT’S HAPPENING WHEN
CEHL 2026 Study Grants APPLICATIONS NOW OPEN
See page 16
CEHL Christmas Office Closure
The CEHL office will be closed on the following dates over the holiday period.
Applications close February 2, 2026
Closed: December
• Wednesday 24th,
• Thursday 25th,
• Friday 26th, January
• Thursday 1st and
• Friday 2nd
CO-OPERATIVES IN THE SPOTLIGHT
Business Council of Co-operatives and Mutuals (BCCM) Summit, October 24, 2025
CEHL Managing Director, Liz Thomas, Board Chair, Fiona Herman and Executive Director Finance & Investments, Thomas King, attended the BCCM Leaders’ Summit in Adelaide.
They joined over 300 leaders to explore how the sector can balance commercial success with social impact—returning with insights and connections to support CEHL’s governance, partnerships, and advocacy for co-operative housing. Fiona also participated in the crosssector Chairs’ Forum for the chairs of Australia’s top 100 co-ops and mutuals, a governance-focused gathering held alongside the Summit. Liz and Thomas presented at a leaders’ roundtable, sharing the potential of co-op housing models to grow with the right investment.
CO-OPERATIVES IN THE SPOTLIGHT
ABC Radio, Ballarat, October 27, 2025
Ahead of the Ballarat Board-to-Board meeting, CEHL Managing Director Liz Thomas spoke with ABC Radio Ballarat about the co-operative housing model and the value of regional engagement.
Liz explained that meeting with councils, local businesses, and political representatives helps raise the profile of co-op housing, highlight its community-led, long-term affordability benefits, and identify where it can align with local housing strategies.
Barwon Water, Ocean Grove Voice, November 11, 2025
Co-ops in the Geelong and Colac regions have saved an impressive 4 million litres of water and nearly $9,400 in charges through a partnership between CEHL and Barwon Water, supported by the Victorian Government.
Read the full article https://oceangrovevoice.com. au/news/11-11-2025/little-changes-result-in-bigwater-savings/
Annual Report, November 2025
CEHL’s 2024–25 Annual Report is now available and provides an overview of operational and financial performance over the past year.
The Ballarat Courier, November 22, 2025
In an op-ed for The Courier, CEHL Managing Director Liz Thomas explored why co-operative housing should be part of Ballarat’s long-term housing strategy. Liz emphasised co-ops’ ability to deliver stable, affordable homes and strong community outcomes — benefits that align closely with the city’s growth plans and increasing demand for quality, affordable rentals.
Read the report here https://issuu.comommonequityhousing ltd/docs/cehl_2024-25_annual_report
Report 2024–25
CCA UPDATE
Phase 2 of the Co-op/CEHL Agreement (CCA) Review is now underway, building on the feedback gathered during the Phase 1 CCA Review Sessions.
Following extensive input from Directors on their priorities for the new agreements, this stage focuses on reviewing the existing agreements (CERC and CMC) in detail and developing recommendations for a refreshed agreement that is fair and workable. It supports the long-term sustainability of CEHL and co-ops.
The CCA Working Group — made up of regional coop representatives and CEHL staff — has now started holding regular meetings to review feedback, propose changes, and shape the new agreements. At their recent meeting, the group discussed its purpose and how best to work together, examined key parts of the Terms of Reference, and considered the proposed scope for the review based on key themes from the initial director consultations.
The Working Group is set to meet six times from November to March 2026. After the new agreement is drafted, it will be shared with all CERC and CMC Co-op Boards for feedback.
“It was a positive and constructive first session, with broad agreement reached on what was in scope for the review. There is no doubt that there is still a lot of work to do; however, we have set a strong foundation for the work ahead, with the group now being able to focus on specific clauses and how to improve our partnership.” Working Group member.
Below are the regional representatives participating in the CCA Working Group:
Bendigo
Ballarat
Shepparton
Metro West
Metro North
Peninsula
Metro South
Gippsland
Geelong
Michelle Ryan, Ithaca CERC
Diana Boynton, (Mildura) Sunraysia CERC
Simone Kyatt, Stockaders CERC
Rose Barnett, Fruit City CERC
Tracey Bruton, Solar City CERC
Jay Aggarwal, Wyndham CERC
Katie Lodding, Satellite CERC
Vivien Routley, Liberty Women’s Rental Housing Co-operative
Karren Walker, Sun CERC
Julie Walker, Dolphin CMC
Valina Cairns, Carinya CERC
Ashleigh Beard, Lakewood CMC
Wudad Salim, Endeavour CERC
Graham Griffiths, Lakesdale CERC
Blossom Cook, Bell-Grove CERC
Deborah Culton, Colac CERC
Expressions of interest are being sought from the Ballarat and Gippsland regions to fill two vacant representative positions. If you’re interested, please speak to your CDC.
We will continue to provide high-level updates to the broader co-op community in Co-op Speaking. Co-op Boards will receive more detailed Director Updates outlining how feedback is informing the review.
IYC25 WRAP UP
The day began with a morning tea, where directors connected and shared experiences. This was followed by a panel discussion with members Beth Rundle (Satellite CERC), Judith Nash (Mangroves CERC), Skye Egan (Dragon CERC), and Jason Turner (Sun CERC).
The panel was facilitated by Karen Fixsen, CEHL’s Manager of Co-op Development Services. They discussed the IYC25 theme, “Co-ops build a better world,” and reflected on what this means in practice: building community, providing mutual support, and ensuring secure, affordable, and accountable housing. We also recognised the achievements of Bendigo’s co-operatives at the Australasian Housing Institute (AHI) Awards. These co-ops were acknowledged for their teamwork, creative problem-solving, practical cooperation, and strong community support.
The morning tea concluded with closing remarks from CEHL Board Chair, Fiona Herman, followed by a brief room reset ahead of the Directors Forum.
Debra Hillbrick and Sharon Scott from Dragon City CERC
Simone Kyatt, Stockaders CERC
Panel discussion with Jason Turner, Skye Egan, Judith Nash and Beth Rundle.
The Directors Forum
The afternoon Directors Forum centred on practical updates and peer learning. Jason Perdriau (Deputy CEO, CHIA Vic) outlined upcoming changes to the Residential Tenancies Act, highlighting key policy areas to watch and how to turn them into clear board decisions and tenancy practices. The CEHL property team explained directors’ roles and responsibilities under the CCA and the Residential Tenancies Act (RTA). They described the “Third Schedule” and clarified the Housing Registrar’s expectations. The team also discussed safety checks, maintenance budgets and priorities, vacancy turnaround, and self-funded modifications, which led to many helpful questions from attendees. Engagement consultant Todd Beavis from i.e. Community summarised the results of Phase 1 of the CCA review. He also introduced the working group members who will help with Stage 2 (see page 6).
A director-led conversation followed across three themes:
Effective communication and building community: Maree (Victory CERC) and Marie (Dolphin CERC) shared how co-ops create welcoming, connected communities—beginning with member selection. They explained how communication between boards helps keep members informed and engaged and offered practical ideas to strengthen connections within and across co-ops.
Engagement and participation: Vivien (Liberty CERC) discussed what makes meetings meaningful and how to encourage members to attend. She described how leaders’ mentor and support people in taking on responsibilities, and shared strategies for attracting and retaining active members. Liberty’s “learn a role for a year, serve for a year, then take a year off” approach was provided as a practical example.
Sustainability and the future: Gabrielle (Phoenix CERC) shared practical tips for environmental sustainability—from tracking utility use and finding low-cost energy savings, to planning building upgrades and using grants or local partnerships. Phoenix showed that presenting sustainability as cost-saving, improving comfort, and benefiting the community helps build support and momentum among members.
Throughout the day, clear guidance was paired with real-world examples—showing directors what they can use now, what is changing, and how to work together on next steps. Thank you to all directors and presenters for your generosity and leadership in the co-op movement.
Jason Perdriau, Deputy CEO, CHIA VIC presenting to the group
IYC25 Feedback
Overall, feedback was very positive, with the event receiving an excellent satisfaction rating of 4.9 out of 5. All respondents said they would attend again. Directors described the event as well-organised, enjoyable and engaging, and many left inspired with new ideas for their co-ops. Feedback highlighted the value of hearing from other co-ops, connecting with CEHL staff and directors, and learning more about CEHL maintenance and updates to the Victorian Residential Tenancies Act.
Participants suggested allowing more time for discussion and strengthening the Q&A component in future sessions.
“More open and less structured forum with Q & A with variety of topics which relate to Finance, rents arrears, maintenance.”
“Well organised event, professional staff wonderful participants, efficient and sufficient. Well done.”
“I really enjoyed having an opportunity to meet more of the CEHL team and understand their roles and contribution to the organisation.”
Board-to-Boards will continue in 2026, with online sessions added to keep regional conversations frequent and accessible. We’re also launching Director Forums next year to strengthen director capability and deepen collaboration across the CEHL community.
Directors at the IYC25 Morning Tea
Malgorzata Mikulicz, Start Polish CERC
Board Chair, Fiona Herman with previous Board Chair and Sun CERC Director, Karren Walker
AGM WRAP-UP
The 2025 Common Equity Housing Limited Annual General Meeting was held on 22 November and was attended by 52 co-op members from 28 co-ops. Board Chair Fiona Herman opened the meeting, introduced the Board members present, and delivered her Chairperson’s Report.
Chairperson’s Report
Fiona spoke to CEHL’s commitment to strengthening and growing cooperative housing, noting that the current opportunities — including the Co-op/ CEHL Agreement (CCA) Review and the Constitution Review — will help shape the model for generations to come. She outlined progress across major strategic initiatives — from the ESG framework to ACHA’s national advocacy work — and reaffirmed CEHL’s strong financial position and the central role of good governance.
Looking to FY26, Fiona outlined CEHL’s focus on building momentum, deepening strategic partnerships, and strengthening the systems that support co-ops, so the model remains not only viable but a vital pillar in Australia’s housing landscape.
Managing Director’s Report
Liz reiterated the importance of the CCA and Constitution Reviews as essential work that will give co-ops greater clarity, confidence and consistency into the future. She noted the challenges facing the sector — from rising regulatory requirements to increasing expectations on co-ops — and emphasised the need for strong systems, good governance and shared responsibility to keep the co-op model resilient. Liz also reflected on the growing recognition of co-operative housing in 2025, noting that co-op voices played a central role in shaping national housing conversations. She highlighted the impact of member stories shared through media, advocacy and government engagement, and reinforced CEHL’s commitment to amplifying these voices as part of its broader strategic work.
Looking ahead, Liz spoke about the opportunities emerging through sector reform, investment programs and partnerships, and the importance of maintaining strong, well-supported co-operatives as the sector grows. She also launched the 2026 Study Grants Program, including the new Eliza Brierley Scholarship — honouring one of the earliest female pioneers in the global co-operative movement. (Read more on page XX.)
Guest Speakers
Jessica Griffin-Achmad, Regulation Manager at the Housing Registrar, provided an overview of the upcoming 2026 review of the Performance Standards, arising from the Social Housing Regulatory Review. She outlined the shift toward more outcomesfocused standards and shared benchmarking data showing CEHL’s strong compliance performance and its position as the fifthlargest registered agency in Victoria.
ED, Finance & Investment Report
Thomas King presented CEHL’s 2025 financial performance, confirming that the position provides a solid base for future investment and asset renewal.
Key Takeaways:
• Rental revenue increased to $23.9 million, supporting steady operational growth.
• Gross surplus remained stable through disciplined cost control.
• Total assets rose to $1.175 billion, reflecting continued portfolio strength.
• Net assets increased to $1.079 billion, driven by a $6 million uplift in property valuations.
Trish Ridsdale, CEHL’s Independent Governance Advisor, spoke about the need for a comprehensive Constitution Review and explained why modernisation is essential. She highlighted key areas where the current Constitution no longer reflects regulatory requirements and contemporary governance expectations. There were thoughtful questions and comments from members, with a clear consensus that a modernised Constitution is necessary and timely. The Constitution Review will be a key focus for 2026.
CEHL Elected Director Results
Ahead of the meeting, Melanie Abrams stepped down from the Board and withdrew her nomination for re-election. As a result, any votes submitted for Melanie were deemed invalid. The five co-op directors elected to the CEHL Board are:
Skye Egan, Dragon CERC
Sylwia Greda-Bogusz OAM Castle CERC
Fiona Herman, Endeavour CERC
Joe Montero, St Euphrasia’s CERC
Beth Rundle, Satellite CERC
Celebrating Co-op Leadership: 2025 Honour Board Award Recipients
Each year, CEHL’s Honour Board Awards recognise co-op members who have made outstanding contributions to their co-operative and to the wider CEHL co-op housing community. Each year, the recipients’ names are added to the Honour Board displayed at CEHL’s office — a lasting tribute to the people who embody the values of co-operative living.
This year marks the first Honour Board Awards under the revised 2025 policy, which introduced stronger eligibility, nomination and assessment processes to ensure transparency and integrity. These updates include more robust selection criteria, clearer demonstration of contribution and leadership, and stronger due diligence checks for all nominees.
The Honour Board Subcommittee reviewed nominations that reflected the dedication and diversity of leadership across CEHL’s co-ops. Following a detailed assessment and due diligence process, the following members were nominated to the CEHL Honour Board.
Kristina Ekman – Lakewood CMC
Kristina has shown outstanding leadership and a deep commitment to co-operative principles. A member of Lakewood CMC for more than a decade, she has strengthened governance, supported treasury processes, championed member training, and represented her co-op at countless meetings and events. She was instrumental in establishing a sustainable administrative structure for the Lakewood Arts Group and mentoring others to keep it thriving.
“Kristina has been instrumental in training new Directors on the Lakewood Board and is a passionate advocate for cooperatives, having met with MPs such as Jim Chalmers and Claire O’Neill to promote cooperatives as a solution to the housing crisis.”
Anette Mueller – Eyrie CERC
For nearly two decades, Anette has been a driving force within Eyrie CERC and the wider Bendigo co-op community. Her leadership across maintenance, policy, finance, tenancy and rents has strengthened her co-op’s foundations, while her steady mentorship has helped new members step confidently into active roles.
Recognised for her reliability, commitment and quiet leadership, Anette responded to her nomination with characteristic humility:
“I’m somewhat embarrassed by being selected as a 2025 CEHL Honour Board recipient, especially when knowing that there are many others out there whose dedication to their co-op and involvement in the wider community is way greater and more impactful than mine.”
Her words reflect the spirit of so many co-op leaders who contribute generously and without seeking recognition. This year, we are proud to honour Anette and acknowledge the meaningful impact she has made.
Thank, you Tony
After serving as a Technical Director on the CEHL Board for 13 years, Tony De Domenico OAM is retiring. On behalf of the CEHL Board, Executive and Team, we thank him for his outstanding contribution, leadership and unwavering commitment to co-operative housing.
Tony brought decades of experience in housing, planning and public leadership. His insight has shaped CEHL’s direction over many years, and he has been a strong champion for collaboration, learning and innovation. He continually reinforced how co-operative housing can provide not only secure homes, but strong, connected communities. He was also a passionate supporter of the CEHL Board Director Mentoring Program, helping to build capability, confidence and leadership among elected directors.
At the AGM, Board Chair Fiona Herman formally acknowledged Tony’s service and thanked him for his significant contribution. Tony responded by reflecting on his 13 years with CEHL — years that saw seven Prime Ministers and four Premiers… but only one Collingwood premiership. He shared that his greatest takeaway was that CEHL is ... “more than just housing” and that he felt privileged to work alongside elected directors, supporting leaders such as former Chairs Heidi Lee and Karren Walker and current Chair Fiona Herman. He emphasised that CEHL offers “the chance to grow and to lead,” which he described as the true strength of the co-operative model.
Tony’s generosity, wisdom and commitment to fair, inclusive housing have left a lasting impact. We sincerely thank him for his service and wish him every success in the future.
Board Directors, Anna Peters, Sylwia Greda-Bogusz OAM, Keith Bayliss, Beth Rundle, Michael Pearce, Tony De Domenico OAM, Joe Montero, Skye Egan, Liz Thomas, Fiona Bennett and Fiona Herman
APPLICATIONS OPEN FOR THE 2026 CEHL STUDY GRANTS
CEHL is committed to the co-operative principle of empowering members through education and training to strengthen co-op development. Since 2010, more than 100 co-op members and their families have benefited from Study Grants, supporting learners at every stage of their education journey.
Each year, CEHL provides $20,000 in grants to co-op members and their household members. Grants are awarded based on the quality of applications received and are open to anyone undertaking eligible study. There are ten (10) grants available, each valued at $2,000. Grants are available for a wide range of study pathways, including:
• Certificate-level study — including apprenticeships, traineeships and other vocational training
• Diploma and Advanced Diploma programs
• Undergraduate study
• Postgraduate study
CEHL also offers two dedicated award categories:
HELEN TYNDALL AWARD
The Helen Tyndall Memorial Award honours Helen Tyndall, a highly respected CEHL Administration Team Coordinator. It supports studies in Business Administration, Information Technology or Commerce at any stage of study.
CO-OP DEVELOPMENT AWARD
Encourages learning in leadership, governance, digital skills and small business management to enhance co-op practices and engagement.
You don’t need to apply for a specific award. Submit your application, and CEHL will assess your eligibility and match you to the most suitable grant or award.
Eligibility for a CEHL Study Grant is based on the following criteria:
• Live in a CEHL co-op property and have your co-op support your application
• Be enrolled or actively seeking enrolment in further education
• Be at least 16 years old
• Agree to have your details featured in CEHL promotional materials and be willing to help promote the study grants.
THE PROCESS
What?
Applications Open at the CEHL AGM
Applications Close
When?
Saturday, 22 November 2025
To apply, complete the application form here or scan the QR code below:
Monday, 2 February 2026 (9:00 AM)
Applicants notified of outcomes Friday, 6 February 2026
Colleen Ray, Swan CERC
“I have been working really hard this year to complete my Functional Nutrition course. It’s been harder than I expected. I’m nearly done with only a couple more modules to go. I should be finished by the end of the year. It will then qualify me to study the postgraduate microbiome course, which was always the end goal. The year has been hard study-wise and financially, I’m very grateful for the assistance of the CEHL study grant.”
The Eliza Brierley Award
Sarah Swierzy, Earth CERC
“Receiving the 2025 CEHL study grant was a great support for me. It helped to reduce the financial stress that comes with full time study. Finishing my Master of Clinical Psychology in December this year is a big milestone for me. The study grant has help me to cover costs involved with completing my student placements which required lengthy commutes and overnight stays away from home. Next step is finding a job! Thank you CEHL for your support and best wishes to all applicants for 2026.”
CEHL is pleased to announce the introduction of a new study opportunity — the Eliza Brierley Award — made possible through a generous anonymous donation. Named in honour of Eliza Brierley, a pioneering figure in the co-operative movement, the award celebrates her legacy of inclusion, equality and empowerment. In 1846, Eliza became the first woman to join the Rochdale Pioneers, paying her £1 membership fee and securing both a voice and a vote within a democratic organisation — more than fifty years before women gained the right to vote or join trade unions.
The Eliza Brierley Award will continue her legacy by creating opportunities that support women’s leadership within co-operative housing and strengthen the values of equity and participation across the CEHL network.
CEHL is currently finalising the details of this new opportunity and will share further information about eligibility, criteria and how to apply.
CO-OP DIRECTOR UPDATE
Alyce Holmes Executive Director Co-op and Housing Services
Co-op AGM Extension
Co-ops should have already held their Annual General Meeting (AGM). If it hasn’t happened yet, your co-op needs to apply for an extension through Consumer Affairs Victoria.
You can find the information here: https://www.consumer.vic.gov.au/licensing-andregistration/co-operatives/responsibilities-of-a-co-operative
The Role of a Co-op Secretary
As the year draws to a close — and with many co-ops holding their AGMs — it’s a good time to recognise the vital role that co-op secretaries play. Every co-op relies on its secretary to keep things organised, compliant and connected, and this work is essential to strong governance.
With some co-ops appointing new secretaries and others welcoming people into the role for the first time, we’ve outlined the key responsibilities below to help support a confident start.
Secretaries ensure information flows smoothly, records are kept up to date, and meetings run well. From managing correspondence and maintaining co-op records to preparing agendas, taking minutes and helping induct new members, the role is central to keeping the co-op operating effectively and in line with its rules and obligations.
You can read the full Secretary Quick Guide by using the link or scanning the QR code. https://isu.pub/DWnaiH0
ZERO TOLERANCE
for abusive or aggressive behaviour towards CEHL employees
CEHL is a rental provider committed to providing excellent service to its renters.
CEHL must also provide our employees with a psychologically and physically safe workplace. The wellbeing of our team members is paramount. CEHL has zero tolerance for intimidating, abusive, threatening or aggressive language or behaviour towards our team or anyone in our workplace.
Our team will always treat you with courtesy and respect. In return, if you are working with our team members, we ask you to treat them the same way.
Any renter who verbally or physically intimidates, abuses or threatens any member of our team, in person, in writing or over the telephone, will be provided with a first and final written warning advising that the behaviour will not be tolerated.
Any future violation may result in CEHL having to decline to work directly with the renter, in person or over the phone. Interaction will be limited to written communication.
tips. These passive cooling methods help keep heat out, reduce reliance on air conditioning, and support healthier, more efficient homes.
Block the heat early
Keeping the heat out is the best first step.
Closing curtains or blinds in the morning will help block out the sun at its peak.
Close doors to rooms you’re not using so warm air doesn’t move through the whole house.
Avoid heat-producing appliances
Using certain appliances can make your home hotter.
Avoid using the oven or stovetop during extreme heat – these appliances heat up hot and fast. Smaller appliances like microwaves or air fryers are better.
Unplug electronics and switch off lights when not in use—devices give off surprising amounts of heat.
Use fans smartly
If you have a ceiling fan, make sure it spins counterclockwise in summer to push air down.
Let cool air in
When the temperature drops in the evening, open windows and doors on opposite sides of your home to create a cross-breeze. If you have fans, use them by the window to draw in cool air, and another at the other end to push hot air out.
Use air conditioners efficiently
If you have an air conditioner, here are some simple ways to use it more efficiently and keep your home cooler this summer:
Set your air conditioner to the warmest temperature that still feels comfortable and is cooler than the outside air — eg. 24°C to 26°C for cooling. It’s more efficient to run your air conditioner steadily at a slightly higher setting than to blast it very cold for short periods.
Allow the system just to run. The system will maintain the temperature by cycling on and off.
Using a ceiling or pedestal fan with your air conditioner can make the room feel 2–3°C cooler.
If your plan has peak rates, try to use less power in the afternoon and early evening.
Board to Board Meetings Continue
Co-op voices continue to shape CEHL’s work. Face-to-face Board-to-Board meetings remain an essential way for CEHL and co-ops to come together, exchange insights and strengthen our shared governance partnership. These sessions amplify co-op voices while giving CEHL a clearer understanding of regional priorities and opportunities.
Directors consistently told us that having a dedicated forum to amplify co-op voices is valuable and gives them greater confidence that their experiences are informing CEHL’s direction.
We will continue and expand this program in 2026, with a full calendar of Board-to-Board meetings — supported by additional online sessions — to ensure regular, meaningful engagement across all regions.
Ballarat
• 4 CERCS
• 1 CMC
• 84 properties
In late October, CEHL met with co-op directors in Ballarat to explore opportunities to strengthen and grow co-operative housing in the region.
CEHL Board Chair Fiona Herman, Technical Director, Michael Pearce, Managing Director, Liz Thomas, and Executive Directors Thomas King, Alyce Holmes and Fiona McDonald joined the meeting, which drew a strong turnout from 12 directors representing four regional co-ops.
The day also included a meeting with Ballarat City Council to explore how co-operative housing could feature in the city’s strategic housing plans — including opportunities for infill development and increasing housing diversity across the region.
Ahead of the visit, Liz spoke with ABC Radio Ballarat about the value of regional engagement and the role co-ops can play in addressing local housing needs (read more on page XX).
Ballarat Feedback:
What worked well in this meeting?
“Being able to voice our thoughts” “Clarity, explanations, questions and answers.”
“The informality”
What were the key takeaways?
“Understanding what’s happening” “Cooperation between CEHL + co-ops”
Pipeline developments:
Central Ballarat:
• Four three-bedroom homes: 3 x double storey and 1 x single-storey
South Redan
• Three single storey, two-bedroom builds
Metro Southeast
• 14 CERCS
• 2 CMC
• 312 properties (includes the 170 units across Hebert Street and Lakewood)
There was a large turnout at the Metro Southeast Board-to-Board meeting on November 19. Herbert Street CMC kindly hosted the gathering at their purpose-built community space, which was perfect for the larger group.
27 Co-op Directors from eight co-ops attended the meeting, along with CEHL Board Chair, Fiona Herman, CEHL Managing Director Liz Thomas, and Board Director, Joe Montero.
Metro Southeast Feedback:
Did today’s meeting meet your expectations?
“Yes, it was informative, with updated, relevant information.””
Do you have any other feedback you’d like to share?
“Encourage directors to speak, deliver presentations, share stories and talk about what is unique about their co-op”.
Victory Co-op Story - A co-op that grows with its members
Formed in early 1989, Victory CERC began with 15 properties across Ballarat and today has 24 in its portfolio. Ballarat is one of Australia’s largest inland cities and has been expanding rapidly in recent years – but it maintains a strong connection to its history with sites like the Eureka Gold Centre and Sovereign Hill. The nearby Lake Wendouree, which famously hosted the 1956 Olympic rowing events, is a well-loved area to visit.
In the early years, Victory was a community of young families building something together — not just homes, but a way of living. Children who are now adults grew up alongside the co-op itself, a living example of the stability and continuity that cooperative housing makes possible. Practical, peopleled solutions shaped daily life.
Victory CERC’s Secretary, Maree Thoms, recently gathered key milestones from members and shared the co-op’s story with CEHL. She reflected on how, over the years, members have created practical solutions to meet their community’s changing needs – especially in those early days, when many households had young families.
Maree recalls, “When the group would get together for meetings, one member would mind all the children, and everyone took a turn to do this.”
As the children grew and members found a little more time, the co-op’s culture evolved again. Members rolled up their sleeves for working bees, helping to care for each other’s homes and preparing properties for the next household.
“We’d help other members do the gardening, clean up a vacant house – some even gave the walls a fresh lick of paint before a new member moved in,” Maree says.
Today, like many co-ops, Victory’s membership reflects a more mature community, with many older members whose needs have changed over time. The co-op has adapted with care and collective responsibility at its centre.
“We have a number of ill members, and directors will keep them fully informed of what’s happening,” Maree explains. “We work out what we can do as a collective to help someone unwell.”
During the pandemic, Victory members adapted quickly, helping each other learn Zoom so meetings could continue during lockdowns.
It’s still proving useful today — especially when a member is unwell — allowing everyone to stay connected wherever they are.
This evolution has shaped both the community and the homes themselves. Over the years, practical changes like safety rails and accessibility improvements have been added so members can continue living safely and independently. The coop also honours members who have passed with a minute’s silence at each AGM, sends birthday cards to everyone, and makes sure anyone in hospital receives a gift: small gestures that show people they belong. Victory’s property portfolio has grown over time, but like many long-standing co-ops, its older homes now present challenges – especially with rising materials and labour costs. Making sure these properties reach a “more than good standard” is a key focus for the coop moving forward.
What hasn’t changed is Victory’s commitment to supporting each other through all of life’s milestones — and to developing new directors who can step in when the time is right. After 35 years, Victory remains a community that adapts and evolves with its members - showing that co-operative housing isn’t just a way to live, but a way to live together.
Contacts, Services and Supports
The festive season can be a challenging time for many. Please remember that support is available and you are not alone — many services remain open and ready to help you. In an emergency, please phone 000.
Family violence (24-hour support):
• 1800 RESPECT – 1800 737 732
• Safe Steps – 1800 015 188
Financial support: food/toys/ gift vouchers
• The Salvation Army: https://www.salvationarmy.org.au/christmas/need-help-this-christmas/food-and-gift-support/
Your local Salvos centre and church may be able to support you with food, toys, gifts, vouchers and more.
• St Vincent de Paul Society: https://www.vinnies.org.au/vic/find-help/food
Providing food services including groceries, hampers and vouchers to ensure this basic essential is always available and offering friendship where necessary to people in need.
• National Debt Helpline – 1800 007 007
Mental health & wellbeing
• Beyond Blue:
Free telephone and online counselling service is open 24/7 for everyone in Australia: 1400 22 4636 (talk to a counsellor) - https://www.beyondblue.org.au/
• Lifeline:
A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services: 13 11 14 - https://www.lifeline.org.au/
• For Co-op Directors only: Directors Assistance Program (DAP) – external counselling for CEHL Co-op Directors. Contact Mark Dowling for a referral - markd@cehl.com.au / 0418 361 553
Does your co-op need chairs?
CEHL have approximately 30 chairs available for any co-ops that can collect from the CEHL Carlton office. The chairs are 60cm deep, 50cm wide and 90cm high.
CEHL will hold the chairs until the end of January. If your co-op is interested, please get in touch with your Co-op Development Coordinator (CDC) to arrange pick up.
Revisiting Charles Blokpoel’s Famous Christmas Cake
A recipe steeped in kindness and community spirit
With the festive season upon us, it’s a great time to revisit one of our favourite stories — the late Charles Blokpoel’s famous Christmas cake. First shared last December, Charles’ story — as a long-time Tee Pee Co-op member, Honour Board recipient, and beloved part of the CEHL community — continues to embody the generosity and connection that define co-operative living.
Born in the Netherlands on Christmas Day in 1938, Charles’s early life was marked by the hardship of the Second World War and the “Hunger Winter” of 1944–45. After migrating to Australia in 1953, he served in the Royal Australian Air Force before working in a range of jobs — from bus driver to farmer — and settling in Geelong.
There, Charles became an active member of Tee Pee Co-op, serving as Treasurer, Board Director, and on several CEHL and sector committees. He was recognised on the CEHL Honour Board in 2009 for his commitment and leadership.
Each year, Charles baked and delivered up to 14 Christmas cakes — always as gifts, never for payment. His family found this recipe and photo while tidying his home, a fitting reminder of his generosity and community spirit.
CEHL is committed to embracing diversity and eliminating discrimination. Our workplace and housing services are inclusive, and we welcome everyone irrespective of ethnicity, lifestyle choice, faith, sexual orientation, and gender identity.
We acknowledge and support Aboriginal and Torres Strait Islander peoples as Australia’s First People and Traditional Custodians of Country. CEHL will continue to advocate for a fairer, more inclusive society, and provide housing services that are welcoming, safe, and culturally appropriate
Get in touch!
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Let us know if you’d like to know more about any of the articles or want something included in the next issue. Please contact Kristina Innes on: Phone 9208 0800 | Freecall 1800 353 669
Email engage@cehl.com.au | Web cehl.com.au
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