CS_Italy_Civica di Trento_Personal Care Intercom_EN

PERSONAL CARE INTERCOM

Civica di Trento A.P.S.P. / Case Study Information points

Wallmount stations

Four nursing homes

One centralised reception

SIMPLICITY meets POWER

CiVica di trento A.p.S.p.

Information at the touch of a button

Photos: Civica di Trento Azienda Pubblica di Servizi alla Persona (A.P.S.P.)

Project Details

The Solution

Customer

The Public Personal Care Services (A.P.S.P.) needed to centralise the

Civica di Trento Azienda Pubblica di Servizi alla Persona (A.P.S.P), Trento, Italy

communication services of four nursing homes located in the Trento

Project Type

Networking of geographically separated nursing homes

district. The goal was to manage all the entrances and the in-house information points from one central control station located at the main office in San Bartolomeo. The key requirement for this service is that it should help all visitors in need of information.

Basic Data

In order to provide this service, the A.P.S.P. Financial Manager, Dr.

Four nursing homes One central reception

Alessandro Fambri, wanted an audio and video system capable of

Technical Data

Intercom Server GE 800 Digital control desk system EE 380 Wallmount stations WS 201PI Wallmount stations WS 201PICM Wallmount stations WS 201VICM IP-Intercom box ET 901D ComWIN graphical user interface (GUI)

managing all communication functions in the most natural way possible.

The installed solution consists of a single IP Intercom Server GE 800 in the main residence that controls the following IP Intercom stations: Vandal proof Intercom stations WS 201VICM with video camera at the entrances Wallmount Intercom stations WS 201PI near the exits Wallmount Intercom stations WS 201PICM with video camera and handset at the information points Central control station EE 380 plus one IP converter ET 901D and ComWIN graphical user interface at the main control station Commend has fully satisfied the demanding technical and functional needs of the customer: Audio and video for all peripheral terminals at a quality comparable to that of a direct face-to-face conversation Harmonious integration of equipment into the existing architecture and infrastructures Information management (data and images) via desktop PC Simplicity and intuitive operation of the system on both the user side and the operator side Ability to send messages (voice, video and other information) from the control center to any info point

Short Profile of Civica di Trento A.P.S.P.

Customer’s Comment

Civica di Trento A.P.S.P. was founded in 1817 by a group of philanthropic

Dr. Alessandro Fambri

Trento citizens based on the mission to “take free care of poor people

Financial Manager of Civica di Trento A.P.S.P.

of both sexes who are unable to work and who do not have any relatives obliged by law to support them.”

Over time, the Board has adjusted its institutional mission to the current range of health care and social services, which are directed to all citizens, in particular to the elderly and the disabled. Today, Civica di Trento A.P.S.P. is a social wellfare and health institution whose services are intended to protect the health and promote the highest possible quality of life of those in need.

The solution of Civica di Trento A.P.S.P. at a glance:

“This project was born from the need to ensure a quality service at manageable cost. Thanks to the systems and competence of Commend Italia S.R.L. we got exactly what we wanted: an easy to use system with a high audio and video quality that allows us to effectively manage our daily reception and information service. Last but not least, there is the obvious economic advantage of saving on staff costs.”

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