2011 Report to the Community

2 011 Report to the Community FACEs OF COluMBus

Anna Marie Baum came to Columbus 25 years ago. With vocational and living support from Columbus staff, she has worked at 7-Eleven for 22 years. She treats every customer as a friend, and it shows when they come into the store – the 7-Eleven where Anna Marie currently works has the highest coffee sales in Utah, which has been attributed to Anna Marie’s enthusiasm for her job and her customers.

With help from Columbus, Anna Marie is able Anna Marie Baum, Columbus participant and “Outstanding Worker of the Year” 2011 Dignity through Work Recognition Event

to live in her own apartment and to get to and from work on the bus. Because Columbus partners with local businesses like 7-Eleven, she has had a life-long and fulfilling career.

Columbus residential and employment services are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). www.carf.org

Columbus’s mission is to support individuals like Anna Marie Baum (cover) to reach their full potential. Our strategic plan allows us to plan for our future while tracking yearly outcomes that measure impact. A key component of Columbus’s strategic planning has been a consistent focus on business development. We felt the pressure of the tough economy, but we were prepared for growth and opportunity in the marketplace. The chart below documents the results of our efforts in 2011.

Our Vision

Our Mission

Columbus Community Center believes that every individual with disabilities has the right to develop to his or her full potential.

Columbus Community Center supports the growth, development, and independence of individuals with disabilities.

3-YEAR STRATEGIC PLAN S T R AT E G I C I N T E N T

Grow overall contract work revenue and donations in proportion to fees-for-service to ensure sustainability, viability, and quality while delivering on mission.

2011–2014 OBJECTIVES Grow number of clients served to 500 by 2014.

Deliver on the mission through expanding quality programs that meet highest industry standards.

Maintain a balanced mix of revenue streams – 50% fees for service; 40% business revenue; and 10% donations – to ensure long-term sustainability.

4 K E Y S T R AT E G I E S

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Enhance Key Stakeholder Relationships

Build Business Lines

Connect Resources to Mission

Increase Operational Efficiency

Capitalize on the key stakeholder relationships to sustain program quality and increase number of individuals we serve.

Leverage and broaden business lines and facilities to offer dignity through work and drive revenue.

Capitalize on increased board involvement to support organizational growth and sustainability.

Focus on operational efficiencies to drive sustainability.

S T R AT E G I C I N I T I AT I V E S 1 Advocate for people we serve.

-----2 Increase capacity to meet increased demand in services.

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2011 RESULTS: 350 individuals were served in 3 program areas.-----4,200 square-foot multipurpose room doubled the size of our Day Activity building.

1 Increase employment opportunities.

-----2 Find business opportunities through targeted sales and marketing.

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2011 RESULTS: 263 individuals earned a total of $685,720 in wages, a 30% increase from 2010.

1 new business line (digital imaging) created jobs for 18 people.

1 Share with stakeholders our program successes and impact.

-----2 Continue fundraising efforts that support organizational sustainability.

-----3 Hold events that involve the community in our mission.

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Columbus Community Center 2 011 Report to the Community

2011 RESULTS: 260 people attended the 2011 Dignity through Work recognition event.

14 individuals received scholarships through the Dignity through Work Scholarship Fund.

17 board members shared the Columbus story through 3 events and many facility tours.

1 Assess efficacy of data management systems.

-----2 Diversify revenue streams to enhance sustainability.

-----3 Assess program quality against industry standards.

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2011 RESULTS: 1 major data management system streamlined reporting systems.

32% of Columbus’s overall revenue was generated from 3 business lines.

3-year CARF accreditation demonstrated that Columbus meets highest quality standards in the industry.

2 011 Message from Management Partnering with the Community to Create Opportunity The Columbus 3-Year strategic Plan

Our operational efficiency is best illustrated by our com-

(opposite page) has four key strategies. Our first strategy,

mitment to maintaining our CARF (Commission on

“Enhance Key Stakeholder Relationships,” is our starting

Accreditation of Rehabilitation Facilities) accreditation.

point for good reason. We know that we must partner with

This is a rigorous process where our programs are reviewed

our stakeholders in meaningful ways to ensure that the in-

against CARF’s internationally recognized standards of

dividuals in our care are fully engaged in the community in

accreditation. We have had CARF accreditation since the

which they live and work. In 2011, we worked closely with

mid-1970s, and in 2011, we received CARF accreditation

our many partners to increase employment opportunities,

for another 3 years, demonstrating our commitment to

share our program success, and increase our operational ef-

our stakeholders that Columbus continues to represent

ficiency without losing sight of our grassroots mission.

the highest standards of programs and services.

Columbus is well respected in the business community for

We are grateful to everyone in our community for support-

the quality business lines we offer, which in turn create jobs

ing a mission that makes the difference in the lives of so

for individuals with disabilities. With the help of a generous

many individuals with disabilities and their families.

donation from the Sorenson Legacy Foundation, Columbus launched a new line of business aimed at employing

Sincerely,

individuals with some of the most severe disabilities.

Columbus now provides digital imaging, which was a natural complement to its secure document shredding services.

The Columbus Board of Trustees launched the “Mission of

Dean Hoffman

Hope” capital campaign to raise funds to add a multipur-

Executive Director

pose room so we could expand our Day Activity program,

Columbus Community Center

which provides community-based respite care. Many families rely on this program to provide structured activities and respite care for their loved ones during weekdays. We are grateful to the Daniels Fund, the George S. and Dolores Doré Eccles Foundation, GE Capital Financial, Utah Asso-

Myra Renwick

ciation of Financial Services, Ally Bank, and E*Trade Bank,

President, Board of Trustees

along with many individuals donors that helped launch this

Columbus Foundation

campaign. With an expanded facility we will serve 30 more individuals who would otherwise have no opportunity to participate in community-based activities.

Columbus Community Center 2 011 Report to the Community

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2 011 Highlights The Community Comes Together for Columbus l

Columbus began construction to expand its Day Activity Program. With the addition of a mul-

tipurpose room, a sunroom, and bathroom facilities, Columbus will be able to expand the program to accommodate 90 individuals with severe disabilities by the end of 2014. The George S. and Dolores Doré Eccles Foundation and the Daniels Fund contributed $100,000 each to kick off the fundraising campaign. GE Capital Financial, Utah Association of Financial Services, Ally Bank, E*Trade, and Utah Families Foundation also made major donations. l

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Ardell and Donna Brown hosted “A Grand Tour of Automotive History” to support the mission of Columbus Community Center. The Browns

have a collection of over two hundred antique and

The Exoro Group and the Columbus Foundation hosted the second annual social Enterprise Roundtable as an opportunity for community

leaders to candidly engage with guest speakers about emerging economic, financial, business, and social issues vital to our community. Local business and community leaders discussed the topic “Washington Politics, Uncertainty, and the Economy.” Speakers included: • David Kotok, a renowned global economist and chief investment officer for Cumberland Advisors.

• James lucier, an analyst and strategist who specializes in political trends and development that impact energy and environment, climate, tax, and technology policy.

selectHealth recognized Columbus as one of its select 25 organizations. The Select 25 awards

program honors 25 community-based organizations that support those who encourage healthy behaviors or serve special populations. l

classic cars at their ranch in Draper and shared this renowned collection to raise money for Columbus’s “Mission of Hope” campaign.

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Dean Hoffman, Columbus’s executive director, was honored as one of the “Ernst and Young Entrepreneurs of the Year.” He was one of three

finalists in the “Social Entrepreneur” category.

Awards are given to entrepreneurs who demonstrate excellence and extraordinary success in such areas as

2011 Columbus Outstanding Worker of the Year Award Winners

Ryan Udy (left) showed off his Outstanding Worker of the Year Award to Gary Knapp (right), Columbus’s director of business operations. His parents (far left) look on.

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Anna Marie Baum received congratulations from many friends who attended the event to watch her receive her Outstanding Worker of the Year Award.

Columbus Community Center 2 011 Report to the Community

Jeff Watts (center) was joined by his brothers and sisters who attended the breakfast event to watch him receive his Outstanding Worker of the Year Award.

innovation, financial performance, and personal commitment to their businesses and communities.

He was recognized for his contributions to creating employment opportunities for thousands of individuals with disabilities during his four-decade career. l

With the help of a generous donation from the Sorenson Legacy Foundation, Columbus launched a new line of business aimed at employing individuals with some of the most severe disabilities. Columbus now pro-

vides digital imaging, which was a natural complement to its secure document shredding services. l

The Dignity through Work Scholarship Fund is an innovative approach to providing young adults with scholarships they can call their own.

In 2011, Columbus awarded 14 scholarships. Five individuals had

the extra support they needed to receive training and support that allowed them to graduate into community-based jobs. Through a generous donation of $25,000, the “Ila Jean Kofford and stephanie Jean Monson Endowed scholarship” was established, which is Columbus’s first endowed scholarship. l

The 6th Annual “Dignity through Work” recognition event was held at the little America Hotel

Grand Ballroom in October to mark National Disability Employment Awareness Month. The keynote speaker was Natalie Gochnour,

Executive Vice President of Policy and Communication and chief economist for the Salt Lake Chamber.

Doug Fabrizio, KUER radio host, served as emcee.

These awards were presented: • Anna Marie Baum, Ryan udy, and Jeff Watts each received Columbus Outstanding Worker of the Year Awards for their exemplary work skills and contributions to the workplace.

• The salt lake Chamber of Commerce President’s Ambassadors received the Outstanding Business Partner Award for efforts to increase awareness about Columbus’s efforts to create meaningful employment opportunities for people with disabilities.

• The Community Foundation of utah received the Social Enterprise Award for its efforts to serve the Utah nonprofit community in entrepreneurial and visionary ways.

• Dean Hoffman received the Visionary Leadership Award for his four-decade career of creating employment opportunities for thousands of individuals with severe disabilities.

GE Capital was the Ruby Sponsor of the event for the sixth year. 260 people attended the event.

Photography: Emily Von Guten

2011 Community Partner Award Winners

Ed Roberson and Diana Young (center) accepted the Outstanding Business Partner Award for the Salt Lake Chamber President’s Ambassadors. Charlee Normann (l) and Gwen Webb (r) presented the award.

Fraser Nelson (l), executive director of the Community Foundation of Utah, receives the Social Enterprise Award from Phyllis Hockett (r) of Pathway Associates.

Dean Hoffman (second from left) was honored with the Visionary Leadership Award.

He is joined by Tom Barnes, Dr. McKell Withers, and Stephanie Mackay.

Columbus Community Center 2 011 Report to the Community

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2 010–2 011 Financial Information Summary of Audited Results Columbus Community Center is jointly operated by the Columbus Foundation and the Salt Lake City School District. This contractual agreement allows Columbus to provide the Salt Lake City School District with educational and vocational services for students with disabilities from the ages 16–22. We are grateful for the support of the Salt Lake City School District for financial and personnel management issues.

Financial and program information in this annual report is based on the 2010–2011 fiscal year. The information

is summarized from the following reports provided by the Columbus Foundation, the Salt Lake City School District, and Columbus Community Center: • Columbus Community Center Statement of Program Revenues and Expenditures Year Ended June 30, 2011 • Annual Program Participant Descriptors and Outcome Measures Report July 1, 2010 through June 30, 2011 • Columbus Foundation, Inc. Financial Statements June 30, 2011 and 2010

2010–2011 Revenues $5,561,959

Federal Fees for Service $2,641,160

47%

State Fees for Service

$1,087,187

20%

$ 43,277

1%

$1,790,335

32%

$3,556,524

65%

Client Salaries & Benefits $ 685,720

12%

Building Operation & Capital Improvement

$1,185,196

21%

Indirect Costs

$ 134,519

2%

Local Contract Income

Federal Fees for Service

State Fees for Service

Local

Contract Income

2010–2011 Expenses $5,561,959 Staff Salaries & Benefits

Staff Salaries & Benefits

Client Salaries & Benefits Building Operation & Capital Improvement Indirect Costs

Total end-of-year net assets are available in Columbus Community Center’s and the Columbus Foundation’s audited financial statements, which are available upon request.

Columbus Community Center has been designated as a recipient of School Land Trust Funds. These funds will support staff development and training so that Special Education students in the Salt Lake City School District can receive vocational training leading to competitive employment and job retention.

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Columbus Community Center 2 011 Report to the Community

THANK YOu TO OuR GENEROus suPPORTERs Thanks to our community partners who supported Columbus through donations, event sponsorships, and in-kind contributions.

Aaron Gardner Alexander Lawrence Ali R. Manbeian Allison Smoot Ally Bank AlphaGraphics of South Salt Lake American Express Center for Community Development Andrew Miller Angela Christensen Anonymous Bank of the West Betty and Gregg Sharp Bill Kirth Bill Smedley Brent Johnson Brittany Valentine Camilla Laib Carol Jean and Daniel Mulé Chad Canter Chris Soutas Chris Tillack Cindy Crass Clare Aplington Cory Bauman and Maggie Wilcox Craig Curtis Crystal Bond Dana Druk Daniels Fund David Bennett David Nixon Debbie Pazos Debra and Peter Cole Debra Hoyt Dennis Nagdeman Deseret Industries Diana Hasselfeld Diana M. Young Don Evans Donna and Ardell Brown Dorotha and Donald Taylor E*Trade Savings Bank Edward D. Makowski Ellie Carter Enerbank USA Gary Knapp

GE Capital Financial GE Money Bank George S. and Dolores Doré Eccles Foundation Gretchen Anderson Gulton Foundation Gwen Webb Heidi and David Skinner inContact Intermountain Healthcare Iris D. Turner Jamie and Jim Dettloff Jan Carter Jane Lemmon Jason Robbins JBT Jill and Jeff Wankier Jeff Erekson Jesse Hulse Jessica Rasely and Brian Hymel Joe Cooley John C. Pitcher Jon VanderStek JT Bramlette Julie and Mark Wilkinson Julie Buchholz Justin Morley Karen Wiley Kate and Bert Bunnell Kathy Hale Keler Soffe Ken Allred Kennecott Utah Copper Charitable Foundation Kenneth Mattson Key Bank Kristina and Troy Duffin LaDene and Kenneth Mattson Kimberly Watts Kraig Raines Kyle Thomas LaDawn and Steven McNeal Linda and Mic Warner Linda Wardell Loretta Sawyer Lucie and Lowell Brown Lucy L. Back Lyman Wilson Lynne Griggs and Don Brown MacCools Malcolm Dillman Malia Brown Marilee and Hipa Neria Marion and Garth Mangum

In Memoriam

Mark Elwood Mark Hendry Mary and Dean Hoffman Mary and Stephen Horton Mary Ann and Richie Smail Mary Kay Griffin Matthew Brown Maura Marshall and Warren Wright Maureen Harte Maureen and Lee Slusher Max Neves Michael Poulter Monica Rafferty Morgan Stanley Bank MorganStanley SmithBarney Mountain America Credit Union Myra Renwick Natalie Gochnour Nathan Wilkey Dr. Neil Kochenour North American Title Pam McComas Parr Brown Gee & Loveless Pathway Associates Patrick de Freitas Patricia and Ron Carpenter Pattie and Charlie DeNunzio Pattie Cowell Paul Nelson Paul Phillips Peter Demirali Phil Johnson Phillip Shumway Pitney Bowes Bank Preston Saloom Rachael Getz Rebecca Heal and John Carlquist Regina Schaub Rick Lambert Rick Sparks Robert Lake Robert Lopez Roger Colton Roger Knight Construction Ron Carpenter Ron Spratling Russell Barney Safia Keller Sally Burns Salt Lake City Corporation Housing and Neighbood Developement

Salt Lake County Community Resources and Development Salt Lake Valley Association of Health Underwriters Sandra Jones Scott Brady SelectHealth Sharon and Lynn Stevens Sherry Allen Sorenson Legacy Foundation Stefanie and Justin Hyde Stephen Warner Sterling Tanner Steve Harmsen Steve Johnson Steven Theobold Teresa Ellis Terri Yeckley Tifanie and Randy Eastwood Tom Barnes Tom Moon Tony Milner and Matt Barraza Tony Wand Troy Hardy UBS Bank USA US Bank Utah Association of Financial Services Utah Families Foundation Vickie Charleworth-Walker Welfare Square Bishop’s Storehouse Wells Fargo Bank Wind River Excavation Wright Express Financial Services Zions Bank

An effort has been made to include all 2011 supporters and to spell names correctly.

If you find an error, please contact Stephanie Mackay at 801-262-1552, ext. 136, or stephanie.mackay@slcschools. org.

Sherrie Taylor Scott Thompson Mark Youngberg Kevin Wall

Columbus Community Center 2 011 Report to the Community

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Columbus Foundation Board of Trustees

Columbus Community Center Advisory Board

ExECuTIvE COMMITTEE

Tom Barnes Brighton Consulting

PREsIDENT

Myra Renwick vICE PREsIDENT

Gwen Webb American Express Centurion Bank

Kerry Bate Housing Authority of the County of Salt Lake Maura Carabello Exoro Group

PAsT PREsIDENT

Phil Johnson Anchor Financial Services

Senator Patricia Jones Dan Jones and Associates

TREAsuRER

B Murphy George Fern Company

Brian Hymel FSBI Tools sECRETARY

Mark Wilkinson Pitney Bowes Bank

Tyler Norton Strategic Link Val Oveson Wisan, Smith, Racker & Prescott

AT lARGE

Alex Lawrence Weber State University AT lARGE

3495 South West Temple Salt Lake City, Utah 84115 (801) 262-1552 www.columbuscommunitycenter.org

Jon Vanderstek US Bank

Dean Hoffman Executive Director

BOARD MEMBERs Dean Hoffman Columbus Community Center Matt Harris Mountain View Title Renee McCarvel Columbus Community Center

Kevin Keyes Assistant Administrator Fernando Godina Accounting Director Gary Knapp Business Operations Director

Allison Smoot UBS

Stephanie Mackay Columbus Foundation Director

Tifanie Eastwood Lincoln Financial Advisors

Chris Borton Assistant Director of Quality Enhancement

Rosemary Emery Board of Education of Salt Lake City Justin Hyde The Hyde Norton Group Flo Vincent VanCott Bagley David D. Bennett Attorney at Law Copyright © 2012 Columbus Community Center Graphic design: Janice R Campbell, The Very Idea® Cover photograph: Emily Von Guten

Columbus Community Center Management Team

Rich Bott Intermountain Healthcare

Tracy Velasquez Coordinator of Day Services LuAnn Barney Manager of Human Resources