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HILLIARD AREA CHAMBER OF COMMERCE

BUSINESS MONTHLY

Issue 19

December 2011

Holiday music to highlight chamber luncheon The sounds of the holidays will be in the air at the Dec. 15 chamber luncheon at Heritage Golf Club. The Hilliard Davidson Madrigals, a select a cappella singing group, will be the featured entertainment. The luncheon is a must attend and is one of the most popular luncheons. Under the direction of Carole Bundy, the singing ensemble practices on its own time outside of the regular school day. They are in constant demand not

only in central Ohio, but around the state as well. The Hilliard Davidson Madrigals have performed at major sporting events, corporate holiday parties and other similar venues. This is a great opportunity to

see and hear the sounds of the season at the Chamber luncheon. The Rotary Club of Hilliard will also be joining us for this luncheon. Nationwide Insurance, David Stanley & Associates

will be sponsoring this event. Reservations are required and need to be made by Monday, Dec. 12. Chamber luncheons are open to the public. Chamber members pay $18 while prospective members and guests pay $21. To make your reservation, contact the Chamber office at (614) 876-7666, or via email at info@hilliardchamber.org. Feel free to bring friends, office colleagues or prospective members.

29th Hollyfest Arts and Crafts Show a success The 29th Annual Hollyfest Arts and Crafts Show was another rousing success. There were 118 crafters from all over the state of Ohio who participated to make this event the premier show in central Ohio. There were nearly 190 applications from crafters to be juried to the 118 that were accepted. The crowd of people more than 5,400 who at- Tom McNutt did his live shots for the Weekend tended came from all Morning show on NBC4 from the Hollyfest Arts & Crafts Show. He stayed to answer

See 29TH, page 2 questions about gardening for his many fans.

www.hilliardchamber.org

A record crowd of more than 5,400 people attended the Hollyfest Arts & Crafts Show.

December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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29th Hollyfest Arts and Crafts Show a success Continued from page 1 over. Even a bus tour from eastern Pennsylvania made this a definite stop for their patrons. Entertainment was provided by local groups in Hilliard which made the atmosphere even more festive. Santa Paws has been associated with the Hollyfest Arts & Crafts Show for almost all of the 29 years that the show has been in existence. Patrons brought their pet with them to have their picture taken with Santa. Canine Companions for Independence sponsored this activity and is a non-profit organization that provides highly trained assistance dogs to people with disabilities and to professional caregivers providing pet assisted therapy. (Above) The Hilliard Happiness Singers was one of the entertainment groups who performed. (Left) Nancy Beck had a booth of handmade Santas

Elinor Nelson’s booth had a wide variety of items for sale. Hilliard Area Chamber of Commerce Business Monthly is a special advertising supplement to ThisWeek Community Newspapers. Hilliard Area Chamber of Commerce Business Monthly is not responsible for opinions and views expressed in the paid advertisement in the business profiles. All real estate advertising herein is subject to the federal Fair Housing Act, which makes it illegal to advertise “any preference, limitation or discrimination because of race, color, religion, sex, handicap, familiar status, or national origin, or intention to make any such preference, limitation or discrimination.” We will not knowingly accept any advertising for real estate which is in violation of the law. All persons are hereby informed that all dwellings advertised are available on an equal opportunity basis.

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Hilliard Area Chamber of Commerce Hilliard Area Chamber of Commerce 4081 Main Street, Hilliard, OH 43206-1435 Phone: 614-876-7666 Fax: 614-876-3113 E-mail: info@hilliardchamber.org www.hilliardchamber.org Officers Heather Keck of Bowen & Chair Keck Attorneys at Law Rich Capuano of Credit Union of Ohio Treasurer Carrie Stanley-Davis, Nationwide Insurance Past chair Board of Directors Tom Baker of Baker & Associates Insurance Agency

Board of Directors (continued) Steve Bunyard of OhioHealth Dennis Gongwer of ProForma Graphic Impressions 2 Shawn McCabe of McCabe PrintWorks Bonnie Nyikes of Prudential Calhoon Company Realtors Cindy Seitz of Rosati Windows Jean Sickles of Premier Chiropractic Center of Mill Run Brian Wilson of Hilliard City Schools

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4146 Anson Dr., Hilliard, Ohio 43026

Staff Libby Gierach Jessica Woolley Anthony Molden Bryanna Rinaldi

President/CEO Administrative Assistant Intern Intern

614-777-9009 www.redsremodeling.com

Visit the Hilliard Area Chamber of Commerce at hilliardchamber.org

December 2011 | Hilliard Area Chamber of Commerce Business Monthly

www.hilliardchamber.org


New Life Chiropractic, Inc. Dr. Mark Sullivan 4196 Avery Road Hilliard, OH 43026 (614) 876-1111 www.drsullivan.net Located in the heart of Old Hilliard, the leading health professionals at New-Life Chiropractic are dedicated to helping you achieve your wellness objectives — combining skill and expertise that pairs the entire chiropractic wellness spectrum. Dr. Mark Sullivan is committed to bringing you better health and a better way of life by teaching and practicing the true principles of chiropractic wellness care. Patients seeking treatment at New-Life Chiropractic with Dr. Mark Sullivan are assured of receiving the most personalized quality care through the use of up to date chiropractic equipment and technology. Dr. Mark Sullivan and the staff have a genuine concern for your well-being! New Rome Towing & Auto Center, LLC Suzy Vernon 5267 West Broad Street Columbus, OH 43228 (614) 878-7530 New Rome Towing and Auto Center, LLC is family owned and operated for over 50 years. We offer minor auto repair (brakes, alternators, etc.) We also offer 24/7 damage free towing.

Delta Heating & Cooling, Inc. Kenny Pauk 4160 Roberts Road Columbus, OH 43228 (614) 771-9777 Hertz Car Rental Matthew Bowman 4686 Cemetery Road Hilliard, OH 43026 (614) 529-8567 www.hertz.com Hertz, the world's leading vehicle-renting organization, operates from approximately 8,100 locations in 147 countries worldwide. Our Hertz local locations provide customer -focused service to the community while providing reduced-cost insurance-replacement rentals as well as rentals for business and leisure travel. Paul Brousil 6221 Barley Oaks Road Hilliard, OH 43026 (614) 364-3815 Individual member Madaris Transportation – Columbus Rikki Letizia 3966 Brown Park Drive, Suite G Hilliard, OH 43026 (614) 219-1093

Board of Directors happenings We are welcoming two new board members in 2012. Cheryl Bundy, KeyBank—Hilliard Rome, and Don Nixon, Creative Spot, will be replacing Dennis Gongwer, Proforma Graphic Impressions 2, and Jeremy Felix, formerly with PNC. Cheryl Bundy

Dennis is finishing his term on the board and Jeremy recently changed jobs. We would like to thank both of them for their years of service to the board. Please welcome Cheryl and Don to the board when you see them. Don Nixon

Chair’s perspective

The last perspective, but an important one As this is my last perspective, I want to take a few moments to thank the board for their trust in me and for volunteering as much of their time as they all do. While the Chamber is fairly successful at running itself, every member of the board is instrumental and necessary. Your ideas and passion have inspired me. Thank you for all you do. To our amazing staff: Jess, we have been so pleased to have you here! You fit right in and do a fantastic job. Thanks so much for your hard work and dedication. Libby, you have done an amazing job for the Chamber. You are so involved in our community and clearly dedicated to consistent improvement of the Hilliard area. The entire Chamber membership benefits from

Heather Keck is leaving as the chair of Hilliard Area Chamber of Commerce after winning a seat on the Hilliard City Schools Board of Education.

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We are on Facebook which provides us with another avenue to be in contact with you! If you are on Facebook, please search Hilliard Area Chamber of Commerce and click to become a fan. You may also go to www.facebook/hilliardchamber. We are posting pictures of our events as well as providing more up to date information on what is going on in the Chamber.

your expertise and your constant improvement of your skills and knowledge. We are lucky to have you as our CEO. Thank you for all years of service. I have truly enjoyed my four years on the board and HEATHER have learned much. I am KECK grateful to the voters of the Hilliard school district and thank you all for trusting me with your schools. Thank you.

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LOCATIONS: To advertise in the Hilliard Area Chamber of Commerce Business Monthly, contact ThisWeek Community Newspapers sales representative Michelle Rettig at (740) 888-6016 or mrettig@thisweek news.com. www.hilliardchamber.org

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December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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Chamber members win at the polls We would like to congratulate Heather Keck, Bowen & Keck Attorneys at Law, on her election to the Heather Board of Ed- Keck

Olde Hilliard Christmas Many activities are planned at Weaver Park, located next to the Franklin County Fairgrounds for all ages during the month of December. There are tours of the Historical Village, Breakfast with Santa, musical performances by Sweet Adelines, activities for little ones up through high school students, and more. The culminating event will be the Hilliard Arts Council’s event of Handel’s “Messiah” at 3 p.m on Sunday Dec. 18, at St. John’s Lutheran Church, 6135 Rings Road. This performance is not to be missed and is an annual favorite. Visit www.destinationhilliard.com for all of the events, dates and times.

Annual meeting awards nominations needed We hope that you will consider nominating a chamber member for one of our three annual awards that will be presented at our annual meeting on March 16. Now is the time to think of those members who fit the criteria for Emerging Business, Established Business, and Most Involved Volunteer. The Emerging Business Award is for a business that has moved or been established in the Hilliard area within the past five years and shows a consistent pat-

tern of growth. The Established Business Award honors a business that has been doing business in the Hilliard area for at least five years and is both innovative and civic minded. The Most Involved Volunteer is an individual who believes in the role of the chamber both personally and professionally, working behind the scenes to forward the activities of the chamber. We hope that you will take the time to recognize your fellow members.

To advertise in the Hilliard Area Chamber of Commerce Business Monthly, contact ThisWeek Community Newspapers sales representative Michelle Rettig at (740) 888-6016 or mrettig@thisweek news.com.

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ucation for Hilliard City School District. She will commence her four-year term in January 2012. Keck was the top vote-getter in a field of five running for two seats. Congratulations also go to chamber members, Nathan Painter, Nathan D. Painter LLC, and Albert Iosue on their

election to Hilliard City Council. Nathan will begin his first term and Albert will be starting his second. Nathan D. H i l l i a r d Painter

City School District passed its levy after the provisional ballots and additional absentee ballots were counted from the Nov. Albert Iosue 8 election.

Five tips for shopping safely online for holidays Retailers expect nearly half of all shoppers to make at least one online purchase this holiday season, and more than a third to use the Internet to research products or prices. But those who wouldn’t think of leaving their wallet or purse unattended while in a brick-and-mortar store are often far less careful when searching for bargains on the Web. Whether you’re using a computer or a smartphone, before you enter your credit card information, make sure you’re shopping safely. Here are five Ps to keep in mind: Passwords: Strong passwords are the first line of defense against hackers, but most people don’t go the extra mile. If your password contains a simple combination like “abc123,” or word like “password” or something similarly easy, you’re at risk — and you’re not alone. The cybersecurity firm Imperva examined 32 million passwords exposed in a breach last year and found that the most commonly used password was “123456,” followed by “12345.” A strong password should include at least five letters, numbers and punctuation marks. It’s best to avoid using your address, birth

date, phone number or your pet’s name when creating a password. And, it’s not safe to use the same one for multiple sites or devices. One place to test the strength of a password is Microsoft’s password checker, http://bit.ly/fvaesw. Padlocks: Before placing an online order, look for a padlock symbol or “https” in the address line on your browser. That indicates that the website uses technology that encrypts your data. It’s especially important to check the security of a site if you’ve never shopped there before, or if it’s not a widely known merchant. Data thieves have been known to create sites that mimic legitimate shopping venues and use them to snatch information. Phishing: If you receive an email that appears to be from a store you’ve shopped at, or from your bank or credit card company, be wary about clicking on any links it contains. You could be the target of an identity thief. The link could lead you to a mockedup site that looks official, but is really aiming to get you to provide information that can be used to access your accounts. More details on this scam, known as “phishing,”

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can be found at www.antiphishing.org and http://onguardonline.gov. Banks and credit card companies never send emails asking for updates on account or personal information. If you receive something that appears to be a phishing email, report it to the Internet Crime Complaint Center, a joint project of the Federal Bureau of Investigation and the National White Collar Crime Center, at www.ic3.gov. It may also be helpful to call your bank or credit card company using the phone number on your statement or the back of your card, and confirm your accounts are secure. Personal assistance: Online retailers frequently offer shoppers the option of chatting “live” with a customer-service representative, but that little pop-up window could be a hacker looking to steal your financial information. Never place an order or enter an account number or other personal details in a live chat. If you’ve given up information in this manner, contact your bank or card company as soon as possible. Prepaid cards: If you’re concerned about See SHOPPING SAFELY, page 5

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December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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A small-business owner’s guide to year-end sales success As the holiday season kicks into full gear, many business owners’ thoughts naturally turn to their year-end income strategy. Suddenly, there are only a few weeks left to book revenue into 2011. Likely, you already have your holiday sales strategy set for the holiday season but, if you don’t, chin up. There’s still plenty of time to implement smart sales and pricing techniques that will make your year-end brighter. Here are five ways to maximize your 2011 income. 1. Offer payment incentives. If you have slow customers whose payments might not show up until next year, consider offering them a small prompt-payment discount to encourage them to fork over funds sooner rather

than later. 2. Hire temporary help. If you sell retail either online or off, your big season lies ahead. Do you have enough staff? If not, hire a veteran or a teen to help you during the holiday crunch time. Unemployment is sky-high for both those groups. 3. Get smart about pricing. Customers have never been more price sensitive, but that doesn’t mean every item you sell needs to be at a rock-bottom price. Make sure you’ve done your research to identify opportunities to sell at higher price points. Also consider bundling your products into new combinations, where your price won’t be directly comparable with competitors. 4. Consider flash marketing. It may be too late to organize a major marketing campaign,

but there’s always running a quick sale on Facebook or Twitter to bring in more last-minute revenue. Your competitors are doing it. In a recent study by retail-industry research firm RSR Hilliard Women in Business Mission StateWe want you to “save the date” for this lunchResearch, 40 percent of retailment: Women dedicated to the inspiration, ed- eon to kick off the 2012 series of our Hilliard ers said their marketing has beucation, support and celebration of the person- Women in Business luncheons. come more promotion-driven al and professional success of other business We are working on great speakers and topics over the past few years, up from women. for this next year. 31 percent last year. 5. Tap your network for ideas. Learn what other local businesses are doing to drive year-end sales. Post a question on your LinkedIn status, ask at to use online instead of a credit or budget. your mastermind group, take a Continued from page 4 debit card. Designating a prepaid Facebook poll — there are many identity theft, it might be worth- card to use online can protect your Reprinted courtesy of The Detroit ways to take the pulse of what’s while to purchase a prepaid card identity, as well as your holiday News going on locally and find a great new sales tip.

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Member anniversaries The Hilliard Area Chamber of Commerce would like to recognize our members who have continually supported the purpose of the chamber and its activities. The following members have invested in the chamber for ten or more years as of December 2011: 24 years The Laurels of Hilliard — Jessica Kline 23 years Century Equipment — John Mowat Craig A Coleman, O.D. — Craig Coleman, O.D. 22 years Crunelle Insurance Agency, Inc. — Michael Crunelle Rider Financial Group — Scott Rider 19 years Security Plus Insurance — Frank Hornik

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18 years Heritage Golf Club — Jody Unger Rice & Associates Inc., CPAs — Dale Rice Ruscilli Construction Co., Inc. — Bob Darrow 16 years LinkSplintsPlus — Doug Rhees 15 years Provincial House Fireplace & Patio — Donnie Hill

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Calendar of events Friday, Dec. 9 Morning Business Network Exchange Chick-fil-A 1988 Hilliard Rome Road 8 - 9 a.m. Thursday,Dec. 15 Chamber Luncheon Heritage Golf Club

3525 Heritage Club Drive 11:30 a.m. – 1 p.m. Friday, Jan. 13, 2012 Morning Business Network Exchange Chick-fil-A 1988 Hilliard Rome Road 8 - 9 a.m.

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Volunteer Energy is a Midwestern-based energy supplier who has a track record of lowcost offers. As a member of the Hilliard Area Chamber of Commerce, you are eligible to save up to 30% or more on the cost of your electric supply. Chamber members who are business • Baker & Associates Insurance Agency recently presented customers of AEP can now a donation to The OSU Star House (www.osustarhouse.com) in conjunction with the agencies recognition by the Ohio Muswitch to a lower rate that will tual Insurance Group as a Centurion Club Member Agency not change for the duration of (their highest honor). The OSU Star House supports Columthe program. The billing and servbus’ homeless youth ages 14-24 and was begun as a research ice remains the same, so the project at The Ohio State University. switch to this new program is • FASTSIGNS of Hilliard, located at 1744 Hilliard Rome hassle free. Road, is offering a free three-foot-by-five-foot banner to local To enroll in the program, you families who will be welcoming home a loved one from the may go to our website and click military. Each banner features a patriotic design and is cuson the Volunteer Energy logo. tomized with the returning soldier’s name. Those interested in You can enter information from having a banner made for their returning loved one can sima past electric bill and you will ply contact the Hilliard FASTSIGNS center five days in adsee the savings that your busivance to make the request. Call (614) 529-8150, stop by the ness will reap. No account is too center, or visit them online at www.fastsigns.com/413. small or too big to realize a significant percentage of savings from what you are currently paying. The rate will be good through May 2013! Just indicate that you are a Hilliard Chamber member. Not a member? This a definite reason to join along with our In his book, “This Is Your Life, failures as they are examples of other member benefits that are Not a Dress Rehearsal,” Jim what doesn’t work. free with your membership. Donovan said this, “One of the When you learn to fly an airchief characteristics of virtual- plane on instruments (when you ly all highly successful people are in the “soup” and you can’t is that they make decisions see outside of the plane), as you quickly and rarely, if ever, change monitor your gauges and conthem.” trols, when you see the plane This might seem like a rigid, drifting off course or away from Founded in 1922 perhaps even arrogant attitude the attitude and direction you — to refuse to change a deci- desire, you are taught to make sion — but there is something little corrections. Lots of them. 6959 West Broad Street else at work here. And you must make them conOne of the keys to success is stantly. to be able to make things hapMy instrument instructor told Galloway, Ohio 43119 pen. In order to “make things me, “Focus on your gauges and happen,” you have to make a lot trust them.” The result is that of decisions. your plane never gets too far off (614) 878-4692 • (614) 878-7801 If you know what you are course or out of a safe attitude. doing, you will make most of Successful people do the same them correctly. thing in their businesses. They The incorrect ones, as Tom Feltenstein says, aren’t so much See FOCUS, page 7 www.sunsetcemetery-columbus.com

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Focus on the gauges of your small business

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December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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Ways to wear multiple hats in your business If you’re like most small business owners, your business card might bear the title CEO or principal, but you know that on any given day it could just as easily read customer service, sales associate, marketing manager, technology director, accountant … Small business owners don’t have the luxury of passing duties off to department managers. The success of your business depends on your ability to wear all the multiple hats needed to keep the wheels of your business turning. At times, the dizzying pace needed can turn even the most capable person into an overwhelmed entrepreneur wearing too many hats. Whether you see the diversity of responsibility as a blessing or a curse, you’ve got to set a plan for success. 1. Identify your separate responsibilities. The first step is simply distinguishing all the varied aspects of your business that you’re currently managing. This includes both income-generating tasks (sales, business development, or whatever service you provide) as well as operational ones (accounting, customer service, etc.). Effective goal setting is key to success in any business, and you should set individual goals for each aspect of your business. 2. Make time to work on your business (not just in your business). When you’re a small business owner, it’s all too easy to get lost in the daily grind of your business (working “in” your business) and put off strategic, long-

term planning (working “on” your business). If you find yourself in this situation, you’ll need to dedicate time in your calendar each week to consider your business and market trends, think about potential opportunities and do some long-term positioning. Stay disciplined: You’d never put off a meeting with an important client, so don’t flake on this critical strategizing time, either. 3. Bring on help. When resources are tight, small business owners usually try to fill the gaps themselves. Each business has its own economic reality that’s got to be factored into any hiring decision; however, by and large, many business owners end up wearing multiple hats because they wait too long to hire additional staff. Yes, labor is usually one of the higher costs in the budget, but skimping on staff can have a detrimental effect on your business’ability to grow, support customers and take advantage of new opportunities. Before looking to bring on help, you should sit down and objectively assess your own strengths and weakness. What areas of your business do you love? Where do you need more discipline and development? By identifying your areas of weakness, you can see where you could best get assistance from another (whether that’s a full-time employee, part-time employee, contractor or temporary agency). When hiring as a small business owner, it’s always best to try to maximize your own strengths and fill in gaps for your weaknesses, rather than just hire for what you’d

consider “lower-wage” work. 4. Empower those around you to do more. When you’ve been used to running your business on your own, it can be difficult to relinquish control of day-to-day details. But it’s critical to let go. Successful business leaders don’t micromanage what everyone else is doing. Rather, they empower people around them to do their jobs. Make sure you’re giving your contractors and employees the freedom to make decisions (even make mistakes and correct the mistakes themselves). In the long run, you’ll have a wiser, more confident, more effective and more capable workforce. And you’ll be able to focus on the strategic aspects of your business. 5. Always stay close to the customer! No matter how big your business gets and how much staff you bring on, I always advise business owners to stay as close to their customers as possible. This means two key areas: sales and customer service. Talking to customers one-on-one is the best way to truly take the pulse of the market, customer needs and how your company is doing. And helping customers is probably why you started your business in the first place, right? Most importantly, don’t forget to embrace all the many hats you wear in your business. Because one thing is for sure; you’ll never get bored.

Morning Business Network Exchange Don’t forget to check out our morning networking group and bring one guest this month. The Morning Business Network Exchange meets on the second Friday every month from 8 to 9 a.m. The location will now be at Chick-Fil-A at the Market of Hilliard, 1988 Hilliard Rome Road. The group meets for coffee, networking and information sharing. While this monthly

meeting is for chamber members only, you may ask one guest to accompany you to this month’s networking event. Come with lots of business cards. Please RSVP to josh@securityplusinsurance.com or call him at (614) 777-8999 or the chamber office at 876-7666 to obtain more information.

Be a Chamber Luncheon sponsor Many of our chamber members have sponsored a luncheon and have found it to be worthwhile. We have spots available in 2012 for you to sponsor a luncheon. The cost is $200 which enables you to have two complimentary lunches, be able

to speak for three minutes before the membership, have items at each person’s place setting; an 8foot table for your display; your logo on our webpage linked to yours; and be promoted in the newsletter.

“Like” the Hilliard Area Chamber of Commerce at www.facebook.com/HilliardChamber

Reprinted courtesy of Nellie Akalp, Small Business Trends

Focus on the gauges of your small business Continued from page 5 make lots of decisions. And while it may seem that they rarely change a decision, it’s really more a matter of moving on and making the next decision with new information, little corrections, but lots of them. Con-

www.hilliardchamber.org

stantly. Sometimes it feels like we are managing our businesses “in the soup.” And just like a pilot on instruments, it’s natural to freeze up at first. When you get this feeling “focus on your gauges,” the decisions that have to be

made. Then make lots of decisions and trust them to either lead you to success or to the next decision. Good flying. Reprinted courtesy of Jim Blasingame, Small Business Advocate

5100 Nike Drive, Hilliard (614) 527-2267 • www.campbowwow.com/hilliard

December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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Spotlight on Business

Heritage Golf Club offering new membership category Heritage Golf Club announces new, innovative membership category for your family tree Imagine your adult children, their spouses, your grandchildren, and even great-grandchildren all enjoying full golf and social privileges under one membership. This new category is going to speak to many extended families in Hilliard and the surrounding communities — especially for the rate at which you can all enjoy these privileges. It’s simply unheard of in the current market. The Vertical Legacy will make it possible for parents to bestow unlimited golf and social privileges to their adult children and their spouses, as well as grandchildren. Each will have full golf privileges under the umbrella of one monthly membership rate — a membership within a membership. The value of these privileges is unsurpassed, especially at the rate in which they can be enjoyed. Additionally, membership at Heritage carries no spending mini-

mums or assessments. For your family, the extensiveness of this program is only limited by how far back in your family tree the membership primary status can begin. The Heritage Board of Governors was excited to announce this new category to the membership-at-large on Dec. 7 at our annual Holiday Open House. In order to grow our Heritage family of members, a multi-generational membership named the Vertical will be sold in a limited quantity to both

new and existing members over the next few months. Privileges will begin for 2012, but we are now taking commitments since it is anticipated that the Vertical Legacy will sell out by spring. No other private club in Ohio is marketing such privileges, so we are unique in including all of these extended family privileges. Historically, clubs have precluded adult children from participating in a family membership category, but in light of the economic stressors of the last few years for everyone, we realized the need to embrace a full-family experience. As P.B. Dye says, “There’s none better” and there’s no better time than now to become a member of Heritage. We look forward to 2012 with the promise of a new Vertical Legacy category that will only strengthen the club and make membership at Heritage more valuable, as well as new course renovations that will make us even more competitive in the marketplace. Heritage is already the most desired pri-

For more information about how your family can become a part of the new Heritage Vertical Legacy Membership, call Nicole Starrett at (614) 684-7118 or email nstarrett@heritagegc.com.

vate club in the area, and these en- waiting for an opportunity like this. hancements will only prove us more We’re proud to bring this stability and desirable to a larger market of families value to the city of Hilliard.

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December 2011 | Hilliard Area Chamber of Commerce Business Monthly

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Hilliard Business Monthly