HILLIARD AREA CHAMBER OF COMMERCE
BUSINESS MONTHLY
Issue 22
March 2012
March 16
Awards to be presented at Annual Meeting This year’s Annual Meeting, sponsored by AT&T, Anthem Blue Cross Blue Shield and Allied Sources, will be held at Heritage Golf Club, Friday, March 16. Chamber awards will be presented in the following categories: “Most Involved Chamber Member,” “Emerging Business,” and “Established Business.” We are proud to announce our winners in each category: Most Involved Chamber Member, Chad Lybarger, Huntington National Bank; Emerg-
ing Business, The Olive Tree Café; Established Business, Susan E. Thomas CPA, Ltd. Please come to honor these deserving chamber members. We will also be
Media training: How to use the media to your business advantage Do you ever wonder why some businesses get interviewed on local TV stations when you’re an expert in the same field? Or, you may tremble at the thought of a reporter calling, even if the call could help your local business. Natalie Walston, a veteran of newspaper, radio and television news in central Ohio, owns a company that helps clients to not Natalie Walston only get media coverage, but to become aces at being interviewed. Walston is CEO of The Walston Group, LLC, a public relations, crisis communications and publicity firm that boasts clients such as nationally known comedian Drew Hastings. Learn more at http://walstongroupllc.com. Join Walston and WTTE FOX 28’s Good Day Columbus reporter
www.hilliardchamber.org
J o h n n y DiLoretto for a brown-bag lunch that will teach you how to do a great interview, what to expect from Johnny DiLoretto reporters and how to promote your expertise and business knowledge to help you get the news coverage that brings in clients. This event is open to the public. Lunch will be provided for the event, which will be held from 11:15 a.m.-1 p.m. on Thursday, March 22, at Indiana Wesleyan University, 3455 Mill Run Dr., Suite 200. Reservations need to be made by Tuesday, March 20. The cost is $50 for members and $60 for non-members. Any reservations made after the RSVP date will be charged the higher nonmember rate if we are able to accommodate them.
delivering our annual Chamber report. Mark your calendar and plan to attend the meeting from from 11:30 a.m. 1:30 p.m. on March 16. Cost is $27 for members and $32 for prospective members and guests. Deadline for reservations is Tuesday, March 13.
Any reservations made after the RSVP date as well as walk-in registrations will be charged the higher non-member rate if we are able to accommodate them. Reservations are required and payment must be made before the event.
Business Police Academy scheduled to start May 2 The Hilliard Police Department is having its inaugural Business PoliceAcademy class on May 2. The Business Police Academy is a cooperative educational program to enhance communication between businesses, their employees and the police. The design of the academy is to foster kno wledge about crimes against businesses. With this program, businesses will recognize potential threats and develop prevention strategies to curb criminal activity. The purpose of the academy is to facilitate a better understanding of how criminals target businesses. Through education, business owners and employees will gain knowledge that they can use to protect themselves from becoming a target of crime and know what to do if they are victimized. The Hilliard Area Chamber of Commerce is sponsoring this class as we believe that the knowledge that will be shared will benefit our business community in many ways. We encourage our local businesses to take part in this course which will meet for six weeks for two hours each week. The class
size is limited so go to the Chamber’s website, hilliardchamber.org, to download the application. The curriculum and dates will be as follows: • 2 - 4 p.m. May 2 Speaker: Chief Doug Francis Subject : Introduction, history and business-crime statistics Station tour • 2 - 4 p.m. May 9 Speaker: Detective Wells
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
Subject : Internal hiring practices and work-place violence • 2 - 4 p.m. May 16 Guest speaker: Manilath James from Attorney General Mike DeWine’s office Subject : Scams, informal disputes and consumer law • 2 - 4 p.m. May 23 Guest speaker: FBI Special Agent Harry Trombitas Subject: Robbery, breaking and entering, theft and burglary • 2 - 4p.m. May 30 Guest speaker: Secret Service Agent Thomas Christopher Subject : Counterfeit currency and point of sale • 2 - 4 p.m. June 6 Speaker: Detective Cunningham Subject : Electronic security equipment Graduation We hope that our businesses will take advantage of this free programming to make our community stronger and more knowledgeable.
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Business-to-Business open house set for March 15 Come to one of our newer members, Hertz Car Rental, from 11 a.m. -1 p.m. on Thursday, March 15, for a bite to eat and connect with other chamber members. Hertz Car Rental is located at 4686
Taste of Hilliard & Business Expo sets date for 2012 event Where will you be on Wednesday, Aug. 15? We know where the people of Hilliard will be — at the 3rd annualTaste of Hilliard & Business Expo. Last year, we had 24 restaurants and o ver 50 businesses participate. Those that had a booth were extremely pleased with the turnout and felt that it was one of the best events that they had done in the community. We sold out of booth spaces quickly and anticipate doing so again this year. Over 1,000 people came through the doors to taste the food and see what businesses had to offer. The buzz was unbelievable. We will be at theMakoy Center again from 4:30-7:30 p.m. on Wednesday, Aug. 15. Look for more information to participate at a later time; however, if you wish to be a sponsor at the Platinum or Gold level, you can get your booth now. The event, which will be most likely sold out again based on the number of vendors already asking, is coming up fast so make sure to become a sponsor to guarantee your spot. The booth fee of $125 is included in the Platinum-level sponsorship. Contact Libby Gierach at (614) 876-7666 at the chamber for more information.
Cemetery Road in the Hilliard Square Shopping Center. You are invited to bring your associates to drop in for conversation and connections. You may RSVP to Matt at (614) 529-8567.
Have you renewed Volunteer your time on a Chamber your Chamber membership? committee The Chamber have some upcoming events that need volunteers to make them run smoothly. The golf outing will be on Monday, June 18, at Heritage Golf Club. We need people to assist with the golf outing preparations and also the day of the event. The Taste of Hilliard & Business Expo which will be on Wednesday, Aug. 15, at the Makoy Center, also needs members on its committee. The responsibilities include helping with the planning of the event, following up with our sponsors, distributing materials, and more. Both of these committees are great ways for chamber members to network with others in a smaller environment while helping the chamber execute fun events. Please contact Libby Gierach at (614) 876-7666 or via email at info@hilliardchamber.org if you are interested in either committee.
Center of Mill Run; Better Backs Chiropractic; Notary One Mobile Signature Services; Nationwide Insurance, David Stanley & Associates; SBS Management, LLC; Hayden Run Kennels; C&G Business Group Ltd. dba Friday’s Creations; Raising Cane’s Chicken Fingers; Heritage Golf Club; Your Complete Web Presence; Buck Gardens Animal Hospital; Hilliard Square Family Medicine; Boyd Harbage Exterior Trim, Inc.; Buffalo Wild Wings Grill & Bar; Cartridge World-Hilliard; See HAVE YOU, page 3
Hilliard Area Chamber of Commerce Hilliard Area Chamber of Commerce 4081 Main Street, Hilliard, OH 43206-1435 Phone: 614-876-7666 Fax: 614-876-3113 E-mail: info@hilliardchamber.org www.hilliardchamber.org Officers Tom Baker of Baker & Chair Associates Insurance Agency Shawn McCabe of McCabe PrintW orks Vice chair Rich Capuano of Credit Union of Ohio Treasurer Board of Directors Cheryl Bundy of KeyBank
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We appreciate your continued support of the Chamber’s work on behalf of the business community. We appreciate you being a chamber member and look forward to another great year. Thank you to the following members who have reinvested as of press time: Sen. Jim Hughes (R-Clintonville); Columbus Lease to Buy, Prosperous Holdings, LLC; KEMBA Financial Credit Union; Red’s Remodeling & Repair, LLC; East Hilliard Veterinary Services; Sunset Cemetery; Information Management Services; Five Star Plumbing and Drains, LLC; Premier Chiropractic
Steve Bunyard of OhioHealth Doug Davidson, Jacadis, LLC Don Nixon of Creative Spot Bonnie Nyikes of Prudential Calhoon Company Realtors Jean Sickles of Premier Chiropractic Center of Mill Run Carrie Stanley-Davis of Nationwide Insurance, David Stanley & Associates Brian Wilson of Hilliard City Schools Staff Libby Gierach President/CEO Jessica Woolley Administrative Assistant Jennifer Long Intern
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org
Chair’s perspective
What’s this thing called ‘culture?’ I recently was involved in a business seminar and the takeaway was “Culture eats strategy for lunch every time.” I can’t tell you who the author of this statement was, but the statement itself sticks in my mind. We have all been involved in business planning and strategy seminars. We sit around talking about the plan, the strategy, the forecasting, the economic outlook, etc. but how many times have you heard or discussed your culture. For some, culture is an assumption. Which is OK if your culture is vibrant, energized and inviting and therefore your culture is alive and well. I’m not here to tell you ho w to find, analyze or create your culture. I just thought we should all think about our culture and make it more visible in our business planning and strategizing. Culture is like a bank savings account that can be drawn on in tough times. Very similar to the relationship bank that Steven Covey speaks of in his “Seven Habits of Highly Effective People.” If your culture is for lack of a better word “sound,” you can probably be forgiven for miscues and minor bumps in the road with both your employees and your customers. So, as you strategize throughout 2012 remember to include some thought about your culture. Your employees are going to stay with you because of your culture, not your strate-
gies. Customers could care less about your strategies, but you can bet they have a sense of your culture as they interact with you and your employees throughout the year. If both your employee and TOM client retention is good, you probably have a good culBAKER ture. However, like anything culture can change over the years as employee move, retire, and change occupations. If you don’t have your pulse on your culture, that good culture built up over the years can get away from you. Best wishes to all for a productive 2012 and keep in mind that while you have to plan and have a strategy, “Culture eats strategy for lunch every time.” And speaking of culture, let’s make our Chamber an inviting culture and remember this year’s challenge: “It is surprising what a man can do when he has to, and how little most men will do when they don’t have to.” — Walter Linn. Please be a Chamber advocate, and do what most people will not do according to Mr. Linn — invite a guest in 2012! Tom Baker is the chair of the board of directors for Hilliard Area Chamber of Commerce.
Hilliard Women in Business luncheon set for April 11 The next Hilliard Women in Business luncheon will be held from 11 a.m. – 1 p.m. on Wednesday, April 11, at Reception House at Raymond Memorial by Schmidt’s. Our topic is still being developed, but we encourage you to put this on your calendar! You do not have to be a Hilliard Area Chamber of Commerce member to attend and we enThe mission of the group is: ebration of the personal and procourage anyone in the Hilliard Women dedicated to the inspira- fessional success of other busiarea to join us. tion, education, support and cel- ness women.
www.hilliardchamber.org
Have you renewed your Chamber membership? Continued from page 2 DISH Network; Foster Business Communications; Goddard School-Hilliard I; Goddard School-Hilliard II; Columbus K9 LLC; Hilliard City Council-Albert Iosue; Michael T. Gunner Law Office; Heritage Family Eye Care; Primrose School of Hilliard at Mill Run; Aquatic Adventures Ohio; Welcomemat Services; Apobetic Business Systems, LLC; Bella Capelli Salone & Day Spa; Vector Security, Inc.; Hilliard Taekwondo Academy; Dance Connection; Encor e Trophies and Engraving; Pittsburgh Paints; Accounting Management Inc.; Neatly Nested Organizing Services, LLC; Huntington Mortgage Group; Provincial House Fireplace & Patio; Power Shack Fitness
Centers; Security Self Storage; Laserflex Corporation; Aflac; David C. Mueller, DDS & Associates, LLC; Snap Fitness; Party Planners Plus; jh Web Works; Hilliard Education Association; First Choice Auto Clinic, Inc.; CME F ederal Credit Union; Extra Space Storage-Dublin Rd.; Preferred Pressure Washing Services; Huntington National BankChad Lybarger; OCS Telecom, LLC; Makoy Center; City Kids Daycare in Hilliard; Industrial Fitness, LLC; Farmers Insurance Group; WhiteAcres Implement, Inc.; Banyan Tree Rehabilitation; PAK Mail; Paul A. Bodycombe, Attorney at Law; Prudential Calhoon Company Realtors-Bonnie Nyikes; Lincoln Lodge Retirement Residence; Painter & Westfall, LLC, Attorneys at
Law; Champaign Bank; Mill Run Gardens & Care Center; Ange’s Pizza; M.A.N. Mapping Services, Inc.; Outback Steakhouse; All Star Sports; Sage Property Management/Patch Plaza; HarQuin Bookkeeping & Consulting Services, LLC; Dairy Queen of Hilliard; Apollo Pro Cleaning; Shawan-Marquis Agency, Inc.; PharmaForce, Inc.; Jet’s Pizza; Crosby Management Resources, Inc.; KeyBank-Cemetery Road; Carriage Court of Hilliard; Sam’s Club 6308; FMS Group of Tim Hortons; Northwest Franklin County Historical Society & Museum, Inc.; ServiceMaster Buckeye Commercial Cleaning; Buck & Sons Landscape Service, Inc.; Texas Roadhouse; and Altercare of Hilliard Post-Acute Center, Inc.
Notice To All Owners of Property in:
Sunset Cemetery and Memorial Park Sunset Cemetery and Memorial Park is in the process of verifying and updating our records. Since many of our families have moved or changed phone numbers over the years, we have been unable to contact everyone. If you are a property owner with us and have not been contacted in the last two years, please complete and return the information below at your earliest convenience.
It is important that you notify us if: 1. You or your family members are deed holders. 2. You are an heir of a deed holder and plan to use property at Sunset Cemetery and Memorial Park. 3. You are unsure if you are a deed holder or an heir of a deed holder.
Please complete the information slip below and return to the office or mail to:
Sunset Cemetery and Memorial Park 6959 West Broad Street Galloway, Ohio 43119 (614) 878-4692 Upon receipt of this information, we will contact you to review your file and ensure that all of your arrangements are known. If they are not, a representative will assist you in completing them.
Thank you in advance for your cooperation and for helping us serve you better. Name Address City Phone E-mail Address Deed Holder Name
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
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New Chamber members Truberry Custom Homes Scott Shively 600 Stonehenge Parkway, Floor 2 Dublin, OH 43017 (614) 890-5588 AussieFIT Andrew Levine 3644 Fishinger Road Hilliard, OH 43026 (614) 771-1600 AussieFIT is a new fitness brand created by Geoff Dyer, original founder of Lifestyle Family Fitness (LFF). In November 2011, Dyer purchased two former LFF clubs in Ohio and is in the process of converting them to the AussieFIT brand. One of the brand’s priorities is to bring FUN back to f itness. AussieFIT will promote this goal through theirAussie-inspired LMI group fitness classes, strength, cardio, and more, in a clean and friendly club environment welcoming to all fitness levels. ServiceMaster by Martin Jesse Hymer 5536 Hilliard Rome Office Park Hilliard, OH 43026 (614) CLEAN-UP ServiceMaster by Martin offers restoration services to commercial and residential properties, specializing in fire, water, mold and odor damage mitigation. We are available around the clock and provide our certified production team on site guaranteed within 2-4 hours of initial phone call. Restoring peace of mind. Above the Line, LLC dba ActionCOACH Steve Tamburello 6233 Riverside Drive, Suite 1S Dublin, OH 43017 (614) 482-0000 Above the Line, LLC is a business-coaching firm that help owners of small -and medium-sized businesses with sales, marketing, management, team building and so much more. Blue-Collar Graphics Wes Yohey 5835 Privilege Drive Hilliard, OH 43026 (614) 330-0983 www.blue-collargraphics.com With a full tool chest of web and print mark eting and creative services. Blue-Collar Graphics offers full web development from design to search engine optimization and mark eting. Our expertise in the print and postal industries enable us to design your project to maximum economy while our creative services make it look great. The Cardinal Orthopaedic Institute Kerry Agler 3777 Trueman Court Hilliard, OH 43026 (614) 488-1816 www.cardinalortho.com See NEW CHAMBER MEMBERS, page 5
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Tee it up and participate in the Golf Outing With the break in the weather, thoughts turn to being outside and what better w ay to be outside than at the Chamber’s Golf Outing, which will be held on Monday, June 18 at Heritage Golf Club. We are looking for businesses, which wish to sponsor holes, tee boxes, putting contest,
predict your distance and other fun specials that day. Look for the information soon on Hilliard Area Chamber of Commerce’s website, hilliardchamber.org, or call the chamber for more details. We will also be looking for you to golf in
Join the LinkedIn group for the Hilliard Area Chamber
MAKE YOUR GREAT OUTDOORS GREATER!
The Hilliard Chamber of Commerce has a LinkedIn group that we encourage you to join. As LinkedIn is the professional platform of social media, we want to connect you to others in generating meaningful conversations about business issues. Look for our group and become a member.
To advertise in the Hilliard Area Chamber of Commerce Business Monthly, contact ThisWeek Community Newspapers sales representative Michelle Rettig at (740) 888-6016 or mrettig@thisweeknews.com.
the event by signing up a team or e ven as an individual so we may pair you with others. Get your swing in shape, but make sure you come for the fun. It will be a shotgun start scramble format with dinner, prizes and other fun activities.
www.Buckandsons.com 614-876-BUCK(2825)
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org
Member bits • ThisWeek Community Newspapers won 32 a wards from the Ohio Newspaper Association’s Osman C. Hooper Weekly Newspaper Show on Feb. 9. It is the highest number w on by an Ohio newspaper chain. • Edward Jones was honored as a top training company for 12 years in a row by Training Magazine. This special recognition was announced at a Feb . 13 awards dinner during the magazine’s Training 2012 Conference and Expo in Atlanta, Ga. • Northwest Counseling Services will offer the 8th annual Educational Forum on Older Adult Issues from 9 a.m. – 1:30 p.m. on Wednesday, March 14, at Meadow Park Church of God, 2425 Bethel Road, 43220. This is a free event which will include continental breakfast and is open to anyone. To reserve a space at the conference or for more information, please call the registration line at (614) 457-7876,
ext. 432. • At 1 p.m. on Saturday, March 31, First Service Federal Credit Union will host a free educational seminar about buying or selling a home in today’s real estate market. The event will be held at their Groveport office on 100 Main St. Those interested in attending should call (614) 9206351 to reserve their seat. The deadline for reservations is Friday, March 23. • The Franklin County Fair Board is sponsoring flea markets from 9 a.m. – 4 p.m. on the last Saturday of each month through April at the Edwards Building on the fairgrounds. Admission is $1 per person and vendor rental space is $25. For details, contact the fair board office at (614) 876-7235. • Roger Rill of Notary One Mobile Signature Services was honored with the 2011 “Exceptional American Notary Award” from the American Association
Roger Rill
of Notaries. This was one of two awards given nationally. It was in recognition of Roger’s leadership efforts toward improving Ohio’s notary system. • The Franklin County Fair is offering HACC members a special discount to advertise in their souvenir program for the 2012 fair. Please contact Ashlea Hull at FCFair@hotmail.com or (614) 530-0908 if interested. • Emily and Pat West, owners
and operators of DogWatch Hidden Fences of Columbus, were recently honored by DogWatch Hidden Fences, Inc. as DogWatch Dealers of the Year. This award recognizes dealers that represent ideal business models for the DogWatch Hidden Fences brand. Recipients of this award demonstrate excellence in sales, marketing, customer service and installation techniques that are second to none. Have something going on in your business that is noteworthy? Please submit information that we can include in our “Member Bits” section! We are looking for information on business growth, awards, community in- Pat and Emily West, owners and operators of DogWatch Hidden Fences of Columbus. volvement, etc.
New Chamber members Continued from page 4 Stephanie Kunze for State Representative Stephanie Kunze 5994 Farmcreek Court Hilliard, OH 43026 (614) 783-0206 www.stephaniekunze.com Stephanie Kunze is a member of Hilliard City Council and a candidate for the Ohio House of Representatives in the newly created 24th District. She and her husband, Matt, have two daughters and have resided in the district for 12 years.
Columbus, OH 43228 (614) 271-4117 www.starplexcinemas.com Westpointe Movies 10 is a newly renovated movie theatre playing Hollywood’s hottest movies. With all stadium seating and 100 percent digital presentation, our customers will see premiere movies at a great price! Starplex Cinemas features $1 hotdogs, student & senior discount pricing, along with a rewards program offering free concessions and movie tickets.
Correction from February New Members (614) 328-8909 is the correct phone number Starplex Cinemas - Westpointe Movies 10 for Salon V which was listed incorrectly in our Traci Hoey new member section in the February ne wslet5275 Westpointe Plaza Drive ter.
Hilliard Area Chamber of Commerce Business Monthly is a special adver tising supplement to ThisWeek Community Newspapers. Hilliard Area Chamber of Commerce Business Monthly is not responsible for opinions and vie ws expressed in the paid adver tisement in the business profiles. All real estate adver tising herein is subject to the federal F air Housing Act, which makes it illegal to advertise “any preference, limitation or discrimination because of race, color, religion, sex, handicap, familiar status, or national origin, or intention to mak e any such preference, limitation or discrimination. ” We will not knowingly accept an y advertising for real estate which is in violation of the la w. All persons are hereby informed that all d wellings advertised are available on an equal oppor tunity basis.
www.hilliardchamber.org
Serving Hilliard and surrounding communities Voted 2012 “Rising Star” in Business Litigation by SuperLawyers Business Law, Business Litigation, Criminal Law, Divorce Education Law, Election Law, Employment Law, Equine Law, Estate Planning, Personal Injury
www.NathanPainterLaw.com 5491 Scioto Darby Road, Suite 102, Hilliard, OH 43026 614-319-3306
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
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Follow these easy steps for an organized desk Do these comments sound familiar? “Now where did I put those papers?” “I wish I was more organized,” “It was right here a second ago.” Being organized is what most of us desire, but for some this isn’t an easy task. One simplified definition of organization suggests that you can find what you want, when you want it, with little effort. Successful organizing is dependent upon what works best for you so there is no right or wrong way to organize. Working in your office can be more productive if you set up the right systems and processes for your personality. Having an organized desk is a goal that I often hear from business clients. Here are four easy steps to get you started: 1) Remove unused and personal objects from your desk. It’s OK to have a picture or two of your family, but any more than that becomes clutter unless it’s an item that really inspires you on a daily basis. Collections are best left at home where they won’t be a distraction or become dust collectors. One pencil cup, a stapler, and some paper clips are usually sufficient for your desktop. Extras can be stored in a drawer or supply closet. 2) Keep a wastebasket and recycling bin near your desk. When these bins are nearby, you will be more likely to recycle and toss un-
ROBYN HOWARD needed items. 3) Give each current project its own file folder. Rather than stacking piles on your desk, put the papers into labeled folders. Place labeled folders into a desktop organizer for a quick find. 4) Clear off your desk before you leave for the day. Put away files in your labeled folders, write up your to-do list for tomorrow, and straighten any piles that are left. Having a clutter-free desk makes it easier to focus on the task at hand and will be a welcome sight when you arrive in the morning. Having an organized desk means something different to each person. Think about what would make you happy and enable you to function more productively throughout the day. The concept of organization can be learned as long as you are open to new ideas and to forming new habits. Start today with these steps to achieve your goal of an organized desk. Robyn Howard is a C.P.A. & owner of Neatly Nested Organizing Services. Howard is a member of N.A.P.O. and has an A rating on Angie’s List. For more information, call (614) 395-3381 or visit www.neatlynested.com.
Calendar of events Friday, March 9 Morning Business Network Exchange Chick-fil-A 1988 Hilliard Rome Road 8 – 9 a.m. Thursday, March 15 Business-to-Business Open House Hertz Car Rental 4686 Cemetery Road 11 a.m. -1 p.m. Friday, March 16 Chamber Annual Meeting Luncheon Heritage Golf Club 3525 Heritage Club Drive 11:30 a.m. – 1:30 p.m. Thursday, March 22 Media Training for Your Business Indiana Wesleyan University
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3455 Mill Run Drive, Suite 200 11:15 a.m. – 1 p.m. Wednesday, April 11 Hilliard Women in Business Luncheon Reception House at Raymond Memorial 3860 Trabue Road 11:30 a.m. – 1 p.m. Friday, April 13 Morning Business Network Exchange Chick-fil-A 1988 Hilliard Rome Road 8 – 9 a.m. Friday, April 20 Chamber Luncheon Heritage Golf Club 3525 Heritage Club Drive 11:30 a.m. – 1 p.m.
Member anniversaries The Chamber would like to recognize our members who have continually supported the purpose of the chamber and its activities. The following members have invested in the chamber for ten or more years as of March 2012: 24 years Ahlum & Arbor Tree Preservation – David Ahlum Makoy Center – George Yoakam 23 years Allegra Print & Imaging – Mark Dine 22 years Prudential Calhoon Company Realtors – Tom Calhoon
15 years Ameritron, Inc. – Bob Koncsol 14 years Columbus State Community College – Susan Norris-Berry 13 years Northwest Franklin County Historical Society & Museum – Randy Smith 12 years First Service Federal Credit Union – Catherine Roebuck 10 years Heritage Family Eye Care – Heather Clark Gebhart
18 years Hilliard Area Realty Association – Brady Linard
3 simple steps to achieve your 2012 business goals Step 1: Make sure the goal is realistic and can be broken down into small parts. Having a goal to increase sales in 2012 is not a good goal. Stating that you want to increase sales by 20 percent in 2012 is much better because it is specific and measurable. This goal can be broken down to measurable units by time (each month, each week, and each day), and what needs to happen in each time period. Step 2: Make sure the goal is in front of you each day, and make sure you say the goal aloud each day. How long does it take to do this, 30 seconds, one minute? Each day is the key. Goals must become habits and this is the first important habit of goal setting. Ask yourself: What do I need to accomplish today to meet my goal for 2012? Step 3: Break down the larger goal into measurable units that include both action items and a timeline. In the goal above, one way of breaking it down would be to set smaller monthly goals. For example, the small goal might to increase January 2012 sales by 20 percent over last year. The actions I need to accomplish this might be to spend two hours each Thursday
BOB VOSS
added to your goal is your reward for reaching your goal. Adding a reward to the goal in step 1 adds a big incentive for you to focus on the goal each day. Make these three steps a habit, and by the end of 2012 you might find that for once, you really were able to “drain the swamp!”
going door to door to prospect for new business. Or the action might be to call 30 new prospects each week, or if you are an introvert, you might decide to identify 30 new prospects and e-mail them information on what you do. These three simple steps make all the difference in the world Reprinted courtesy of Bob Voss, Dakota College Technical Colwhen it comes to goals. One thing that also should be lege.
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March 2012 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org
5 ways to spot bad employees Be a Chamber luncheon sponsor — before they’re hired The costs of hiring the wrong person are steep. In addition to the time dedicated to training that goes nowhere, payroll costs can reach hundreds or even thousands of dollars. “I should have seen this coming” is a common refrain among business owners who have made painful hiring mistakes. But it’s not always that easy to tell who’s going to be a nightmare employee just from interviews and reference checks. “The worst of bad employees are hard to spot because they are expert at hiding their issues,” says Donna Flagg, president and founder of The Krysalis Group, a human resources and management consulting firm in New York City. “That said, there are a few mechanisms you can put into place to ensure you reduce your chances of making a bad hire.” Start with these five: 1. Involve other team mem-
CHARLOTTE JENSEN
4. Go with your gut.You may feel intense pressure to fill spots quickly and efficiently. People should feel excited about a new job. They should know about the company and do their homework researching you. You do not need to be desperate to fill roles within your company. 5. Ask tough questions. Don’t be afraid to dig deep during an interview to get to know your candidates. Follow up candidates’answers with, ‘Why?’ or ‘What makes you say that?’This forces answers to emerge that are not rehearsed and enables you to see a different dimension of the person. Hard as it may seem at the time, sometimes not hiring someone is better than hiring the wrong person. The wrong person may be a quick fix but in the long run they can do more damage than good.
bers in your decision. It’s your business, so it’s only natural to think you know best when it comes to hiring someone. Unfortunately, when relying on a single viewpoint — even your own — it’s all too easy to make snap decisions or even overlook hints of something amiss, which may be obvious to someone else. 2. Always check references. Follow a process that includes reference checks and numerous interviews in order to cut down on the amount of mistakes. 3. Google the candidate . Blogs, Twitter, LinkedIn, Facebook, and even industry articles can reveal interesting details about a person that you’d never be able to uncover in even the best interview. This kind of research can also help you uncover inaccura- Reprinted courtesy of Charlotte cies in the candidate’s résumé. Jensen, AllBusiness.com.
Showcase your business to the Hilliard community ■
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Morning Business Network Exchange
Advertising opportunities in the Chamber’s newsletter The Hilliard Area Chamber of Commerce is providing opportunities for our members to advertise within our membership and to those outside as well. Please contact the chamber for more information about the following (all are on a space available basis): Inserts in the newsletter: Limited to no more than 3 each issue; member provides a PDF of the insert; emailed to 450 people; cost is $100. Business card size ad in newsletter : $150 for 3 months; $250 for 6 months; $400 for 12 months Labels: Mailing labels of members provided by zip or organization sort; cost is $100 Flyers in relocation packets: Member provides the flyers to be inserted in relocation packets requested by companies and potential residents; cost is $100 for one year.
Winter hours
Hilliard: Sun-Thurs 12pm-9pm Fri & Sat 12pm-10pm Lane Ave: Open daily 12pm-10pm Party room available! Hilliard location only
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Call Michelle Rettig today! (740) 888-6016
Don’t forget to check out our morning networking group and bring one guest this month. The Morning Business Network Exchange meets on the second Friday every month from 8 -9 a.m. The location will be at ChickFil-A at the Market of Hilliard, 1988 Hilliard Rome Road. The group meets for cof fee, networking and information sharing. Come with lots of business card. RSVP to josh@securityplusinsurance.com or call him at (614) 777-8999 or the Chamber office at (614) 876-7666 to obtain more information.
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www.hilliardchamber.org
two complimentary lunches, be able to speak for three minutes before the membership,have items at each person’s place setting; an 8-foot table for your display; your logo on our webpage linked to yours; and be promoted in the newsletter.
gluten free Non-fat, no sugar and flavors! available in a variety of toppings in town! The freshest fruits and
Take advantage of affordable rates in the Hilliard Business Monthly each month. A partnership between the Hilliard Area Chamber of Commerce and ThisWeek Community Newspapers.
Many of our chamber members ha ve sponsored a luncheon and have found it to be worthwhile. We have spots available in 2012 for you to sponsor a luncheon. The cost is $200 which enables you to have
NS: O I T A LOC
Open! w o N d lliar t. e Hi 3870 Main S u n e v 1388 Lane A ane Ave. 4-7711 L 6 t s e 1629 W -488-8248 614
Space reservation deadline is March 28.
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
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Spotlight on Business: SportsOhio What do you want to play today? Kids and adults alike can find it all at SportsOhio, conveniently located at 6314 Cosgray Road, Dublin. You can also visit the business at www.sportsohio.org, or call (614) 791-3003 for more information. Our attractions include Soccer First that has three full-size indoor fields with new in-fill turf and two indoor practice fields. Visit the new
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Sports Pub to watch even more soccer on the flat screens and grab a pizza and a brew. When the weather changes, it’s time to go outside for soccer leagues, camps, classes and tournaments on our 10 full size and 10 8v8 fields. At our Field Sports building, you can play lacrosse, field hockey, football, baseball, softball, kick-
ball, dodgeball, volleyball or basketball. There are two large, premium turf fields and three practice fields — all under one roof. Don’t forget the pitching and batting area, inflatables, arcade and private birthday rooms. Field Sports is also the headquarters for our super summer camps. Call (614) 791-7849 for camp information. You’ll find outdoor fun at Power Play at SportsOhio: go-karts (and a rookie track for little ones),awardwinning mini golf, and batting cages with variable speeds that keep you driving, putting, hitting and smiling. Every Friday, from April 20 through summer’s end, we host our famous Phat Fridays. For just $13, you can buy three hours of unlimited go kart rides, mini golf, batting cages and games from 7 – 10 p.m.
Our year-round Golf Center has a 9-hole, par-3 course with holes from 50 to 110 yards.You’ll enjoy 36 covered and 16 heated tees. There’s even a short-game practice area with sand bunker and target green. Stop in the Pro Shop and ask about camps for kids or instruction for all ages. We’re central Ohio’s corporate party spot for groups from 25 to 2,500. We offer full-service catering, go-karts, miniature golf, outdoor basketball, sand volleyball, batting cages, golf and more! Get the latest contests,info, trivia & photos: Like us at www.facebook.com/SportsOhio. Come on out and play!
March 2012 | Hilliard Area Chamber of Commerce Business Monthly
www.hilliardchamber.org