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The Pipeline Capital Improvement Projects Moving Forward
Earlewood neighborhood water distribution system improvement map
In 2016, Columbia Water began a series of rate increases that will fund much-needed improvements to aging sections of the water distribution system. The first projects are now moving forward and are expected to start in early 2019. The Booker Washington Heights and Earlewood Neighborhoods will both receive new water distribution lines, replacing older galvanized and iron pipes. Older neighborhoods and areas around downtown Columbia, many of which have their original water service lines from the 1930s and 1940s, are occasionally inconvenienced by discolored water. The orange/red color comes from disturbed sediment and rust that has built up inside the lines. Once replaced, residents should have fewer instances of water discoloration. Columbia Water has developed a list of highpriority projects to be funded by the Capital Improvement Program. For more information, or to view a map of current and upcoming projects, visit our website: www.columbiascwater.net/capitalimprovement-projects/
City of Columbia Unveils Mobile App The City of Columbia has introduced a new mobile application for area residents and Columbia Water customers. The app, called MyColumbiaSC, allows users to access City services with the tap of a phone screen. Perhaps MyColumbiaSC’s most significant feature is the capability to report issues to City Customer Care without having to make a phone call. Residents can describe their concern, mark the location on a map, and send a photograph of the problem from their phone or tablet. Reports can either be made anonymously, or users can create an account to track requests after they have been submitted.
asked questions, pay fines and bills, and use the City GIS mapping tool. City Manager Teresa Wilson stated, “With the launch of the new MyColumbiaSC app, the City of Columbia has taken a significant step toward providing enhanced access to information and services to our citizens. This will be an important part of our customer service initiatives moving forward.”
MyColumbiaSC is free to download and available now on both Android and Apple devices.
“We want our citizens to have the best experience possible when interacting with our Customer Care Representatives” said Angela Adams, Customer Care Administrator, “We know that it can be frustrating to have to hold to report a problem. The app will allow our customers to report issues and concerns faster and give us more accurate location information and photographs to help identify the problem.” In addition to mobile reporting the app will allow users to search for City jobs, search frequently
www.columbiascwater.net | 803-545-3300 | 1136 Washington Street – Columbia, SC 29201