LIFEST Y LES AN ADVERTISING SECTION OF EVERGREEN NEWSPAPERS | VOL. 13 ISSUE 11 • DECEMBER 2021
A CPA Firm Where Clients Take Center Stage: The Robert & Associates Distinction
The Robert & Associates, LLC team members are known for their professionalism and responsiveness.
FEATURE
OF THE MONTH By Cindy Lempke Special to Lifestyles
Robert & Associates, LLC proudly distinguishes itself as different from the stereotypical image of a certified public accounting firm. Realizing that most people are hesitant to openly discuss their finances and are somewhat intimidated by working with tax professionals, Robert & Associates makes an extra effort to be welcoming, transparent and responsive to their clients. “We make it a priority to return phone calls,” said firm founder and owner Susanne C. Robert. “We’ve attracted many new customers based on our reputation for getting back to people on a timely basis and taking the time to answer their questions.” Interacting with clients is Robert’s favorite part of her job, and the main reason she chose public accounting instead of working for a company as an in-house accountant. “I enjoy working for a variety of clients whether they are managing their households or running a business,” said Robert. “Everyone has a tax story. Our job is to get to know our clients’ stories and go beyond Please see ROBERT & ASSOCIATES, Page 2
Susanne C. Robert, CPA works with clients to address their unique tax situations.