PARENT&FAMILY GUIDE
Volte al otro lado para LA GUíA PARA PADRES Y FAMILIARES
About This Guide
CollegiateParent has published this guide in partnership with the University of Houston. Our goal is to share helpful, timely information about your student’s college experience and connect you to relevant campus and community resources.
Please refer to the school’s website and contact information below for updated information in the guide or with questions about its contents. CollegiateParent is not responsible for omissions or errors. This publication was made possible by the businesses and professionals contained within it. The presence of university/college logos and marks in the guide does not mean that the publisher or school endorses the products or services offered by the advertisers.
©2025 CollegiateParent. All rights reserved.
CollegiateParent Dept# 5934 PO Box 25008 Bradenton, FL 34206-5008
Advertising Inquiries
�� (866) 721-1357
�� CollegiateParent.com/advertisers
Design by Kade O’Connor
The College Tour:
For more information, please contact University of Houston Dean of Students Office 4100 University Drive, Rm 256 �� (832) 842-6183
WELCOME FROM STUDENT AFFAIRS
Welcome to the University of Houston!
What an exciting time this is for you, your family, and your Cougar.
It is my pleasure to assist your student in their academic, personal, and professional development. UH is a special place where students explore and develop their passions, students will be challenged to be critical thinkers and encouraged to participate in activities in and outside of the classroom to engage their full potential. I implore you and your student to take full advantage of our unique community of scholars during their time here.
The Dean of Students Office is staffed with experienced and talented individuals who are ready to assist you and your student. We are committed to a sense of belonging that fosters the academic and personal growth of all students. Each member of the team shares the common goal of making the journey as a Houston Cougar a positive life experience that will propel your student to a bright future.
As you and your student set forth on your path as a Houston Cougar, please know that many people at UH are dedicated to helping your student succeed. Our number one priority is to make the student experience at UH a powerful and enriching one.
We look forward to connecting with you in the days, months, and years ahead.
Sincerely,
Dean Young
Associate Vice President for Student Affairs and Dean of Students
WELCOME FROM THE DEAN OF STUDENTS OFFICE
Welcome, UH Parents and Family Members!
For over a decade, Parent and Family Programs in the Dean of Students Office have been dedicated to student success by engaging parents and family members as active partners in supporting students at the University of Houston.
It is our goal to provide information and resources that will help you stay informed about opportunities, services, and programs at UH, learn more about how to support your student and connect with other UH parents, families, and supporters. Parent and Family Programs enable parents, family members, and supporters to stay informed, ask questions, maintain a close connection to their students’ community, and become positively involved.
Remember to sign up to receive The Cougar Connection, our monthly parent e-newsletter, to ensure you receive important information, updates, and tips. You’ll also get details about registering for our annual Family Weekend and Fam Fest events. If you have any questions, comments, or feedback, please feel free to contact us at parents@uh.edu
Best of luck to you and your student this year; we look forward to seeing you on campus!
Sincerely,
Dr. Jerrell Sherman
Associate Dean of Students
Family Weekend
October 3–5, 2025
This fall, UH parents and family members are invited to campus for a weekend of activities and programs, including a UH football game!
The goal of Family Weekend is to welcome our student’s parents, families, and supporters to the UH community and give them the opportunity to learn about their student’s life here at the University. Events include a variety of social and educational activities for parents, family, and supporters including the annual Family Dinner, Family Feud Competition, and Family Tailgate Celebration!
All family members must register to attend Family Weekend!
Complete details, including the schedule and registration information, are located on our website at uh.edu/familyweekend.
This is a real opportunity to connect with your student and the University! Here are a few tips to help make the most of your visit:
�� Attend an educational session or academic college meet & greet. This is a great opportunity to see what resources your student can take advantage off or meet some of the faculty your student may take now or in the future.
�� Try New Things. There will be a variety of activities available during the weekend. Try some of these new things with your student, from sporting events to theater productions; your student may find a new hobby, interest or direction as a result!
�� Meet & Mingle. Attend receptions, talk with other parents and meet administrators and faculty members. These people are at your disposal during the weekend. Plus, you’ll get a better feel for what campus life is about and who is available to your student.
�� Get to know your student’s friends during the weekend. You may even want to suggest ahead of time that a group of their friends and families attend one of the meals or events together.
�� Check out campus facilities while you’re visiting. The pool is open, why not go for a swim? Roam around the Student Center, visit nature nooks on campus and soak it all in.
�� You’ll have the opportunity to take a family photo during the weekend. Send it to your student via email or regular mail once you get home as a happy memento.
�� Put yourself in Visitor Mode. You’re on your student’s turf this weekend. Let them take the lead and show you their place with pride, and have a wonderful visit!
Coog Moms
The UH Coog Moms establishes fellowship among UH moms and families by supporting students through programs and scholarships. All mothers and guardians of current and former University of Houston students are eligible for membership. Sponsored events include monthly general meetings, social events, fundraisers, community events, sporting events and other fun activities throughout the year. For more information and membership, visit coogmoms.com today!
UH Traditions
Shasta
The history of the Cougar mascot dates back to 1947 when the Alpha Phi Omega organization sponsored a drive to purchase the school’s first live mascot. The name “Shasta” was chosen in a “name-the-cat” contest held that same year. Shasta’s fighting spirit is represented by our energetic student mascot at most sporting events.
Cougar Sign
The Cougar sign, made by folding in the ring finger of the hand towards the palm, has several stories explaining its meaning. The true story of its origin, however, dates back to 1953: the first time UH played the University of Texas in football. During the trip to the game, Shasta’s front paw was caught in the car door and one toe was cut off. The opposing team mocked UH by imitating the cougar’s injury. The Cougars soon adopted that gesture as a symbol of pride.
Class Ring
So many University of Houston traditions reside in the hearts of students and alumni, but the UH class ring is the only tradition that is always with you. Before the Blessing of the Ring Ceremony, each class ring spends a night with Shasta VII, UH’s live cougar mascot, at the Houston Zoo. Held at the end of each fall and spring semester, this special event celebrates students’ achievements as they receive their rings, symbolizing their bond with the Cougar community. Tradition dictates that current students must wear the ring facing inward, with only alumni wearing the ring facing outward.
Frontier Fiesta
Each year a piece of the campus is transformed into a town called “Fiesta City,” the site of a student-run festival featuring live concerts, variety shows, carnival booths, multicultural performances, a barbecue cook-off and a bake contest. Founded in 1940, Frontier Fiesta continues to promote scholarship, community and education in UH students, staff and faculty, as well as the community, attracting 20–35,000 each year.
Rub the Cougar Paw
In 2003 John and Rebecca Moores, two alumni filled with Cougar spirit and pride, commissioned the Cougars overlooking Cullen Plaza. They were sculpted by the famous Alaska-based artist R.T. “Skip” Wallen. Each weighs in excess of 1,000 pounds and together they symbolize the University’s Courage, Pride and Tenacity. The Cougars are part of the UH tradition — so is winning. The campus community and alumni “Rub the Paw” for good luck, especially during the week before Homecoming, to show support for the team.
Every Friday is declared Cougar Red Friday
Wearing red on Friday is more than just a tradition; it is who we are. We wear red to show our pride and passion for the University. It is our visual identity. The color unites us to live and to celebrate together, and behold our individual achievements as a singular legacy of the pride. We encourage our campus community and those all around the city to wear red on Fridays.
Department of Intercollegiate Athletics
The Department of Intercollegiate Athletics provides free admission to all University of Houston students (with a valid UH ID) to any home event for all 17 of Houston’s NCAA sponsored intercollegiate athletic programs. UH students can also purchase discounted student guest tickets to Houston Cougar home events and receive exclusive student-only giveaways throughout the year. Students are also encouraged to join fellow students at the student tailgate area on Cullen Blvd. prior to each home Houston football game. For more information, visit UHCougars.com.
Resources for Academic Success
There are many academic resources on campus and within each of the colleges. Here are a few general campus academic resources your student should use regularly:
Academic Advisors can assist your student in developing their degree plan and determining which classes they should take each semester to stay on track for an on-time graduation. Advisors can answer questions pertaining to academic policies and program expectations, and they can refer students to other UH resources when needed. You can help your student by encouraging them to meet with their academic advisor every term and to enroll in 15 hours per term to graduate in 4 years.
LAUNCH, Learning Advancements for Undergraduate Cougars of Houston, exists to support student success. Successful students start strong, they find ways to stay strong and they finish strong. Successful students also run into obstacles sometimes. And when they do, they seek out help. Whether students are launching good habits or facing challenges that impact their academic mission, students call on LAUNCH. The LAUNCH mission is to connect students to just the services they need to be successful. The mission is success! Vist uh.edu/ussc/launch or call (713) 743-5411 .
The Writing Center, a free tutorial service available to all students, offers one-on-one consultations with peer tutors and writing consultants who assist students from all disciplines with their writing assignments.
Writing consultants do not simply proofread students’ papers for grammatical errors; they help students develop and structure ideas and organize their thoughts so that they learn how to think about the process of writing. Visit uh.edu/writecen or call (713) 743-3016 .
The Math Tutoring Center provides students with one-on-one tutoring for help with homework and preparation of exams for their undergraduate mathematics courses. Visit casa.uh .edu/casa.
Many colleges offer resources for academic success — students should check with their advisors for details!
How does my student find their advisor?
Names, office locations and phone numbers for each academic department are listed at uh.edu/provost/stu/advisorlist. Also see: uh.edu/academics/ colleges-departments.
Student Life at UH
We encourage all students to become involved in some type of activity outside the academic classroom; this contributes to students’ overall learning throughout their college experience.
We emphasize co-curricular engagement because students who are involved in some type of campus activity are shown to receive better grades, are more likely to graduate, are more satisfied with their collegiate experience and are more marketable when searching for a job or applying for graduate school. This is because involved students are developing and practicing the skills they learned in the classroom in their organizations!
The Center for Student Involvement (CSI) provides involvement opportunities for students at the University of Houston main campus. The University of Houston’s diverse population ensures that there is a place for everyone, and The Center for Student Involvement helps each student find it. Over 500 student organizations are registered with CSI and it is the central location for leadership programs and civic engagement opportunities. Advising staff assist fee-funded groups with the event planning of campus events and traditions. The guidance and educational experiences offered by the department cultivate skills that will be useful for a lifetime. Visit uh.edu/csi for more information.
The Center for Fraternity and Sorority Life collaborates with students and other stakeholders to empower the growth of high achievers and values-based leaders by providing a measurable, meaningful and transformative sorority and fraternity experience. With a commitment to individual student development, the Center creates opportunities for lifelong relationships, innovative thinking, civic engagement and overall student success. Visit uh.edu/cfsl for more information.
Campus involvement enables students to:
�� Meet new people (other students as well as UH faculty and staff)
�� Develop their leadership skills
�� Make a difference on and off campus
�� Pursue and try new interests
�� Network and build their resume
�� Develop their time management and communication skills
�� Increase their cultural awareness
�� Find their “niche” at UH
�� Have fun!
The Center for Student Advocacy and Community (CSAC) promotes cultural understanding and community through campus events and programs. Focused on first-generation students, foster care students, and students with insecurities. By identifying their needs and connecting them to essential resources, the center removes barriers to success and fosters a strong campus community, helping students thrive both academically and personally. Visit uh.edu/csac for more information.
The Department of Campus
Recreation provides opportunities to work out, recreate and participate in organized programs such as group fitness (Zumba, yoga, kickboxing, group cycling, etc.), intramural sports (soccer, flag football, basketball, floor hockey, etc.), sport clubs (rugby, fencing, Kendo, volleyball, water polo, etc.) and outdoor adventure programs (biking, hiking, horseback riding, paddling, etc.). Other informal recreation activities are also available at the Campus Recreation and Wellness Center (CRWC) including climbing the climbing wall or swimming, playing water basketball or simply relaxing at the leisure pool. Stop by the CRWC to explore these and other opportunities or visit uh.edu/recreation for more information.
COMMUTER AND RESIDENTIAL STUDENT RESOURCES
Whether your student lives on campus, within the city or at home, UH provides services and programs to help support your student!
Student Housing and Residential Life provides students with access to many services and resources, including the Faculty-in-Residence program and engaged learning communities. Campus living gives students the support to focus on their academics while learning to be a part of a diverse community. It also lends itself to lifelong friendships, assurances of graduation and financial savings.
Within our eight residential communities, we house approximately 8,000 students. UH offers several different types of housing from state-of-the-art living spaces to more traditional residential experiences. Our staff is equipped with the skills and experience to help create a safe and healthy environment. It is our goal to make each student’s college experience the very best that it can be. For more information about Student Housing and Residential Life, visit uh.edu/housing.
Commuter Student Services recognizes that commuter students may face unique and different challenges than students who live on campus. Not only do they deal with the daily commute but often they need to balance home, social and academic responsibilities. Commuter Student Services’ mission is to provide support services and effective communication to help facilitate commuter students’ success and connection to the UH community. For more information, including how your student can join our Commuter Assistant Program, please visit uh.edu/commuter.
All students have access to an official UH identification and access card. It is used for building access, dining services, library access, gated lots/parking garage access, testing identification, campus recreation and wellness center access, athletic events, printing labs, and more! It’s important for students to keep track of it, but there are options for replacements. Also, there is a digital Cougar Card found in the UH Go App. Visit uh.edu/af-university-services/ cougarcard for more information.
Undergraduate students are able to access required course materials on or before the first day of class for a flat, per-term fee, regardless of major or number of credit hours taken through the Cougar Textbook Access Program (CTAP). Some benefits include transparency, affordability, convenience, and flexibility. Students are automatically enrolled but can opt-out on a semester-by-semester basis. Visit uh .edu/af-auxiliary-services/ctap for more information.
The University of Houston opened Cougar Cupboard in partnership with the Houston Foodbank’s Food for Change market network. Students on campus are available to enroll and access free additional food to help fight food insecurity. There are two locations on campus that provide nutritious food to fuel a regularly healthy lifestyle. Students can sign-up online and follow the next steps to be able to receive groceries each week. The Center for Student Advocacy and Community is constantly connecting students to programs that will aid students as they navigate barriers. Visit uh.edu/csac/cougar-cupboard for more information.
Tips for Commuter Students
�� Get to campus early to beat traffic and to get a good parking spot!
�� Talk to other students, faculty and staff — UH is a wonderful place to meet people!
�� Get involved in campus life by joining a student organization or club.
�� Attend lectures, special programs and campus events.
�� If possible, get a job on campus.
�� Utilize study areas on campus such as the library, Student Center or study lounges within the various colleges.
Correct address format for student mail:
Student Full Name
This must be a name on record with the university (Housing) as a primary or preferred name.
Community Abbreviation, Mailbox # (NOT ROOM NUMBER or PO Box)
Street Address
City, State Zip Code
�� Don’t eat lunch in your car — come to the dining halls.
�� Go to the UH Recreation and Wellness Center (it’s free!) to work out or to find out more information on intramurals, sport clubs, Outdoor Adventure trips and more.
�� Make sure to read the “CoogNews” electronic newsletter, an email you’ll receive every week, as it will tell you what’s happening on campus and how to get involved.
�� Stay on campus after classes — there’s always something going on!
Important tips
�� Do NOT mail cash.
�� Begin shipping items ONE WEEK before semester starts.
�� Request a tracking number on valuable items.
�� Check your mailbox frequently, preferable daily, but at least weekly.
Residence community addresses
Bayou Oaks
BO, Mailbox # 5063 Calhoun Road Houston, TX 77204-7005
Cougar Place
CP, Mailbox # 4016 Cullen Boulevard Houston, TX 77204-7006
Cougar Village 1
CV1, Mailbox # 4385 Cougar Village Drive Houston, TX 77204-7002
Cougar Village 2
CV2, Mailbox # 4373 Cougar Village Drive Houston, TX 77204-7001
Moody Towers
MT, Mailbox # 4401 Cougar Village Drive Houston, TX 77204-7003
University Lofts
UL, Mailbox # 4700 Calhoun Road Houston, TX 77204-7004
University Career Services
Many students don’t set foot in University Career Services (UCS) until they’re seniors, frantic to get their resume critiqued so they can find a job. Yet it’s wise to visit this helpful office early on — even during the first year — because UCS provides a wealth of information and opportunities for students to:
�� Explore the right professional path through career counseling, vocational or personality assessments and exercises to help them discover the right academic major
�� Engage with local employers and expand their professional network during events such as on-campus recruitment, company information sessions and UCS career fairs and workshops
�� Empower themselves by enhancing their resume, securing an internship or selecting a graduate school and defining clear career goals
�� Employ their skills by learning job search techniques, developing a strategy for networking events and perfecting their interviewing skills
Your student can gather career-related information from a variety of sources, including their academic advisor. Some individual colleges also have their own career services center. Encourage your student to take advantage of all resources as soon as possible. For more information about UCS services and events, please visit uh.edu/ucs.
To make things a little easier for your student, UCS has already developed sample Career Action Plans based on their academic classification:
ACTION STEPS – EXPLORE // 0–29 credits
�� Log into Cougar Pathway, create your profile and explore job opportunities and career resources
�� Connect your interests to UH majors and potential careers using Focus 2
�� Meet with a Career Counselor to discuss your major and career goals and to explore career options
�� Get involved on campus by joining a student organization, attending a campus event or volunteering
�� Attend at least two University Career Services events
ACTION STEPS – ENGAGE // 30–59 credits
�� Learn more about careers that interest you by using services like O-Net Online or “What can I do with this Major”
�� Visit with a faculty member and ask them about their career path or if they have any advice
�� Meet with a Career Counselor to draft or critique your resume, either during a drop-in appointment or a scheduled appointment through Cougar Pathway (AccessUH)
�� Create a LinkedIn profile and have it reviewed by a Career Counselor
�� Attend at least three University Career Services events, including a career fair
ACTION STEPS – EMPOWER AND EMPLOY // 60–120 credits
�� Search for internship opportunities, part-time or full-time employment and volunteer opportunities through Cougar Pathway
�� Practice interviewing skills by scheduling a mock interview using the mock interview module within Cougar Pathway or by participating in Professional Development Week Mock Interviews with employers
�� Conduct an Informational Interview with an employer whose job you would enjoy
�� Research potential industries and become aware of what companies meet your interests and qualifications
�� Prepare a Career Action Plan for your final year with the help of a Career Counselor
�� Research and create a list of the top five companies that match your interests
�� Finalize your resume and develop a cover letter
�� Apply for positions; remember to tailor your resume and cover letter for each position you are applying for
�� Follow up on applications you have submitted
�� Apply to graduate and professional schools
Student Health Resources
UH Student Health Center
The UH Student Health Center provides compassionate comprehensive outpatient health care services for all enrolled students. Services include primary care, men’s and women’s health, psychiatry and orthopedics, as well as pharmacy services that are all affordable and easily accessible.
At the Student Health Center your student will be cared for by board-certified physicians, licensed nurse practitioners, licensed pharmacists and medical staff. Services include treatment for short-term and long-term medical and mental health concerns, and injuries. Please see website for insurance options and other details: uh.edu/healthcenter.
Campus Smiles Dental
(Dentist office on UH Campus)
Through the Campus Smiles Dental Office at UH, students have convenient access to high-quality dental services on campus. There’s no need to skip the dentist or frantically try to squeeze in appointments during semester breaks! The state-ofthe-art dental office addresses all routine, basic and major dental needs including emergencies. Patients are treated by licensed, highly-trained and experienced dentists and hygienists. Campus Smiles accepts most major dental insurances and offers a university savings plan for those without dental coverage. The office is located on the first floor of the new Health 2 Building near the East Main entrance door. For more information or to request an appointment please call (832) 380-9475 or visit campus-smiles.com/UH.
UH Health — Eye Care
The University Eye Institute (UEI) offers ophthalmic services that range from comprehensive vision examinations to the medical and surgical management of eye disorders. Patients are seen by highly-trained optometrists and ophthalmologists with expertise in every area of eye care. The UEI is part of the renowned UH College of Optometry, which means students will benefit from the latest advances in eye research and instrument technology. Whether they need an annual eye examination, eyewear, specialized procedures or some form of eye surgery, the University Eye Institute is the clear choice. For more information or to request an appointment please call (713) 743-2020 or visit eyecare.opt.uh.edu.
CoogsCARE
CoogsCARE is the heart of all mental health and wellness resources for students, faculty, and staff. Support services include assistance with challenges that can cause setbacks and affect your quality of life. Ranging from academic services, campus safety, finances, health, housing, nutrition, and transportation. There is something for everyone that can benefit them to be successful in reaching their goals. Visit uh.edu/coogs-care for more information.
The UH Wellness Center
UH Wellness is a campus-wide prevention and education program that seeks to empower the campus community to make healthy choices across all dimensions of wellness through evidence-based programs and services that contribute to student success. Areas of focus include alcohol and other drugs, mental health, sexual health, and sexual violence prevention. Annual signature events include World AIDS Week, Sexual Assault Awareness Month, Fresh Check Day and many others. For more information, visit uh .edu/wellness.
Counseling and Psychological Services
Counseling and Psychological Services (CAPS) offers a variety of services including individual, group and couples counseling; crisis intervention during and after business hours; consultation to faculty, staff and students about individuals of concern; and educational and preventative outreach programming. Initial appointments at CAPS are offered on a walk-in basis. If you are interested in our services, simply walk in to CAPS during the following hours:
Main campus:
Monday–Friday 8:00 am–5:00 pm
Saturday–Sunday CLOSED
UH at Sugar Land:
Monday 2:30 pm-4:00 pm
Wednesday 9:30 am-11:30 pm
Tuesday, Thursday, Friday (Telehealth station) 10:00 am-4:00 pm
Saturday–Sunday CLOSED
If you are experiencing a crisis situation and need to speak with someone immediately, please contact CAPS at (713) 743-5454 or walk in to CAPS. If it is after business hours and you are in imminent crisis, please call 911 or CAPS at (713) 743-5454 and you will be connected to the after-hours counselor. For more information, please visit: uh .edu/caps.
Campus Safety
The University of Houston takes the safety and security of our campus community very seriously.
The University of Houston Emergency Operations Center is your single resource for up-to-the-minute information about campus emergency incidents including school closures or announcements about unfavorable weather conditions.
To ensure your student receives emergency email notifications and text messages, please have them verify their information in the myUH system. Parents and family members can also join our mailing list to receive notifications at uh.edu/cougarsafe
Campus Map
The University’s Department of Public Safety (UHDPS) strives to maintain a safe environment for all individuals on campus. Below are some of the services they offer the university community.
�� Emergency call boxes have been placed at various locations on the University of Houston campus. Call boxes connect directly to our University Police Communications Division.
�� Our security escort service is designed for community members who have safety concerns and would like to be accompanied while traversing the campus. Based on availability, either a UHDPS Police Officer, Security Officer or Cougar Patrol member will escort students, faculty and staff to locations beginning and ending on campus.
�� As part of the Operation I.D. program, UHDPS has engravers that students may borrow to engrave their belongings. Engraving valuables with a driver’s license number or other identifying information will aid police agencies in identifying you as the property’s owner while also deterring a thief from choosing to steal your belongings because they are more identifiable.
�� If your student has a bicycle on campus, UHDPS encourages students to register their bikes for free either at the UHDPS Police Department located at 3869 Wheeler St. or using the Online Bicycle Registration Form. A reflective numbered registration sticker will be provided to be affixed to the bicycle frame to make identification by police easier. Registration may provide the only means of returning a stolen bicycle once it is recovered by police.
Safety Tips
The reality is that crime can happen anywhere, at any time, to anyone. Here’s a few helpful tips and precautions you can take to stay safe while navigating campus.
�� Stay alert and be aware of your surroundings at all times, particularly at night and in less-populated areas.
�� Avoid distractions. Don’t text and walk! When walking, keep your head up and walk with a purpose.
�� Trust your instincts. They can be your best friend. If something doesn’t feel right, chances are it’s not. Avoid or extricate yourself from the situation if possible.
�� Keep your keys ready but not on display. Use them once you are a few steps away from your vehicle. Unlock the car door, get in, lock the door and then start the engine. Never sit idle with the door unlocked.
�� Know where University Emergency and Information Call Boxes are located. These can be used to request police assistance, escorts, information and assistance with vehicle problems.
�� Use the secure ride programs available on campus, including Cougar Ride and Cougar Pack. These services are for students, faculty and staff.
�� Subscribe and keep your contact information up to date in the UH Alert System. Keep yourself informed so you can take any necessary precautions to keep yourself safe.
�� Be vigilant. If you see something, say something. Report any suspicious activity. UHPD can be reached at (713) 743-3333
For additional safety tips, campus and community resources and information, visit Cougar Safe Campus Safety and UHPD online at uh.edu/police.
Financial Services
The Office of Student Financial Services is responsible for the billing of tuition and fees for admitted students. This involves creating payment plans to help students get their accounts paid off as well as actually sending the bills.
Frequently Asked Questions
How does my student apply for a scholarship at the University of Houston?
For most UH-funded scholarships, your student’s application for admission serves as the scholarship application as well. Others require that your student submit the FAFSA and provide additional documentation. Check our Scholarships page for details: uh.edu/financial/undergraduate/faq.
When will my student’s financial aid disburse to the student financial account?
The Office of Scholarships and Financial Aid offers students a wide range of scholarships, fellowships and other types of financial aid. A Financial Aid Officer is available to help your student with any concerns they might have about the financial aid process. Officers are located in room 120 of the Welcome Center and are assigned to students based on the student’s last name.
Financial aid disbursement is a process that takes place on or after the first class day of each term. Financial aid is defined as “anticipated or pending aid” until it actually “disburses” into a student’s account.
My student is not eligible for a Federal Direct or Perkins loan. Are there other options?
Many banks and other private lenders offer educational loans to help pay for education. Interest rates may not be as low as the federal programs can offer, but some lenders are able to offer attractive loan options.
What is the difference between subsidized and unsubsidized loans?
Subsidized Federal Direct Loans are based on financial need, and the government pays the interest to the lender while you are in school at least half-time, as well as during any deferment periods. Unsubsidized Federal Direct Loans are not based on need, and borrowers are responsible for all interest accrued on the loan. Interest payments can be deferred until graduation and then will be capitalized and added to the principal of the loan. You also can make payments on the interest while in school by contacting your lender.
How will my student receive the loan?
Funds will be received electronically and applied to your student’s myUH student account. Any remaining funds will be credited and distributed to you by BankMobile. Visit refundselection.com to select your method of refund processing.
What can my student do if they do not have enough funds to cover the total term balance?
Prior to the University payment due date, students can select one of three payment plans offered by the University in order to secure enrollment: 90-Day Emergency Deferment Plan, Short-Term Tuition Deferment Plan (45 Day), or Installment Pay Plan.
NOTE: A “paid” status must be accomplished to be eligible for a UH Book Loan. Please note, the Installment Pay Plan is unavailable during Summer Sessions.
What is FERPA?
The Family Educational Rights and Privacy Act
(a.k.a. FERPA or the Buckley Amendment) protects a student’s right to privacy concerning their academic records and information.
Frequently Asked Questions
What records does FERPA cover?
The University of Houston will not disclose any information without the written consent from the student, with some exceptions as stated by FERPA. There are some types of information such as grades, financial aid or class schedules that parents might like to receive, but under FERPA, parents cannot have access to these records unless the student gives written permission to the University. This means that even if you are paying the bills, you cannot access your student’s educational records without permission.
FERPA regulations give privacy protection to all students’ “educational records.” Educational records are broadly defined as “those records that are directly related to a student and are maintained by an educational agency or institution or by a party acting for the agency or institution.” Examples of FERPA records include grades, transcripts, discipline records and class schedules.
What information can I have access to?
FERPA allows the University to release information referred to as “Directory Information” without a student’s permission. This type of information is generally considered not to be harmful or an invasion of privacy if released. Directory Information includes, but is not limited to, name, address, telephone number, major, degree sought, dates of attendance and honors.
Will the University let me know if my child gets in any trouble related to drugs or alcohol?
The University may, without the student’s permission, release certain information to parents or guardians of students under the age of 21 found responsible for violating any law, rule or university policy pertaining to drugs or alcohol.
Will I be notified if my son or daughter is hurt or in danger?
If there is an emergency involving one of our students, the University will attempt to notify the student’s parents.
Why can’t I access my student’s records?
Though we recognize the important role of parents, we feel that, as part of the development process, it’s important to treat our students as adults. This involves communicating directly with the Students instead of with the parents. The best way to get the information you want is to simply talk to your son or daughter. We encourage parents to communicate with their students about their academic progress. Open communication will help ensure that you are included in the important decisions and situations your students will face in college.
CONVERSATION TIPS FOR Students and Families
Navigating college is a time of growth for students and families, having open communication is key to staying connected. From academic goals to campus life adjustments, meaningful conversations can ease transitions and strengthen relationships. This section offers tips to support effective dialogue during this exciting journey.
1. Encourage Independence: Students should try to stay on top of their studies and find a balance that allows students their independence while maintaining good family connections.
2. Listen Actively: allow students to share thoughts and experiences without interruption showing that their feelings and perspectives are valued and valid.
3. Discuss Academic and Personal Goals: Help your student balance their academic priorities with personal growth by discussing their plans and aspirations.
4. Adress Challenges Together: Approach obstacles as a team, offering emotional support and helping them brainstorm solutions without taking over. Assure them that adjustments are common and expected for students coming to a new environment.
5. Be Flexible and Open-Minded: Recognize that your student’s interests, views, and choices may evolve, and adapt to those changes with understanding.
6. Respect Boundaries: Give student space to grow while making it clear you’re there for them when needed.
Important Contact Information
This is a list of commonly requested phone numbers and websites. A more extensive list for University Offices and University Colleges and Academic Departments is available on the UH website.
Academic Advising uh.edu/provost/student-success/ advising
Athletic Tickets
Athletics Office
(713) GO-COOGS [(713) 462-6647]
1 (877) COUGAR-5 [(877) 268-4275] uh.edu/fertitta-center/tickets/ ticket-office/index.php
Bookstore (713) 741-7095
bkstr.com/houstonstore
Campus Recreation and Wellness Center (713) 743-9500
uh.edu/recreation
Center for Fraternity and Sorority Life (832) 842-4955
uh.edu/cfsl
Center for Student Advocacy and Community (CSAC) (713) 743-5558
uh.edu/csac
Center for Student Involvement (832) 842-6245
uh.edu/csi
Center for Students with Disabilities (713) 743-5400 (713) 749-1527 (TDD) uh.edu/csd
Cougar One Card Office (832) 842-2273
uh.edu/cougar1card
Counseling and Psychological Services (CAPS) (713) 743-5454
uh.edu/caps
Dean of Students Office
Oversees Parent and Family Programs (832) 842-6183
uh.edu/dos
Health Center (713) 743-5151 (866) 315-8756 After Hours Nurse Line uh.edu/healthcenter
Information Technology (713) 743-1411 uh.edu/infotech
Meal Plans
Dining Services (832) 842-5989 dineoncampus.com/uh
Office of Scholarships and Financial Aid (832) 842-1010, option 5 uh.edu/financial/undergraduate
Parking and Transportation (832) 842-1097 uh.edu/parking
Student Centers (832) 842-6260 uh.edu/studentcenters
Student Housing and Residential Life (713) 743-6000 housing.uh.edu
Tuition, Fees, Student Accounts
Student Business Services (713) 743-1010, option 6 bursar@uh.edu
University Career Services (713) 743-5100
uh.edu/ucs
Veteran Services (832) 842-5490
vets@uh.edu
Vice President for Student Affairs and Enrollment Services (713) 743-5390 uh.edu/dsaes
Women and Gender Resource Center (713) 743-5097
wgrc@uh.edu
Coog$ave
Discount Program
As students at the University of Houston, there are several discounts available to help them save on essentials and experiences. Popular retailers include Apple, Spotify, Amazon, and more! Encourage your students to take advantage of these opportunities and always ask about student discounts when shopping locally. More information can be found by visiting uh.edu/studentcenters/ special-programs/coogsave
Attractions on Campus
Arts on Campus
Visit the Blaffer Art Museum and explore contemporary art and culture, admission is free. Visit blafferartmuseum.org for more information. Also, attend events at Moores Opera House revolving around music, dance, theater, and opera. Visit uh .edu/kgmca/box-office for more information.
Cougar Grounds
A student-run coffeehouse under the Conrad N. Hilton College of Global Hospitality Leadership. It is the perfect spot for a well-deserved sweet treat. It offers so many different beverage choices for all as well as pastries, sandwiches, and snacks. The ambiance is always wonderful, the space serves as a social and study setting. Visit uh.edu/hilton-college/About/ Cougar-Grounds for more information.
Cullen Family Plaza
The fountain and reflection pool serve for maximum relaxation – featuring benches and an expansive lawn for students to sit. The perfect place to gather around and unwind, breathe in some fresh air, and take in the sunlight.
Lynn Eusan Park
Named in honor of UH’s first African American homecoming queen, crowned in 1968. This picturesque park, surrounded by trees, provides students with a space to unwind, socialize, and make lasting memories. With it’s open grassy areas and a stage that comes alive during music events throughout the year, the park is a dynamic centerpiece of student life and community spirit.
Student Center Games Room
Destress, relax, and have some fun in The Games Room with activities such as bowling, arcade games, billiards, and table tennis. Located on the lower level of the Student Center South. Visit uh.edu/games for more information.
Important Dates and Deadlines
Fall 2025
August 25 First day of Classes
September 1 Labor Day Holiday
September 2 Last day to Add Class
September 10 Last Day to Drop a Course or Withdraw without Receiving a Grade
November 19 Last Day to Drop a Course or Withdraw with a ‘W’
December 6 Last Day of Class
December 9–15 Final Examination Period
December 15 Official Closing of the Session
December 18–19 College Commencements
3- 4 Months Before Target Start Date
Industry-Specif ic Timelines and Standards
Polished Résumé and Application Materials