Code Tenderloin 2024 Annual Report

2023 Code Tenderloin ANNUAL REPORT

Code Tenderloin Headquarters 55 Taylor St., Ambassador

what’s inside 1.0

Welcome

2.0

Executive Summary: Donna Hilliard

3.0

Vision and Mission

5.0

Financials

6.0

Program Overview & Updates

6.1

Program Impact

6.2

Youth Development

7.0

Success Stories

8.0

Outreach

9.0

Community Learnings

10.0 Leadership Team 10.1

Staff

10.2 Community Ambassadors 10.3 Board 10.4 Volunteers 11.0. Thanks to Donors & Funders 12.0 Future Outlook 13.0 Closing Remarks: Del Seymour 14.0 Credits/Contact Information Christina Tai, Business Analyst and Office Manager

2023 Community Health Worker Graduation Steven Rice, Ambassadors Director

welcome note Hello!

Welcome to Code Tenderloin’s first Annual Report. We thank our community partners at Silicon Valley Social Venture Fund for helping us publish this report. As we approach our tenth year as a community organization, we are pleased to outline our work offering barrier removal, job readiness, and workforce development. This report is a snapshot of our last year. We offer you more than numbers; we offer the story of a dedicated team of community workers committed to the total family health and well-being of those in Tenderloin and Greater San Francisco.

Code Tenderloin continues to provide dignity and opportunity to a multi-layered community in San Francisco. We administer services, education, and career guidance programs to individuals in various life transitions. We work with our community, including the unhoused, sheltered, transitional-age youth, LGBTQ+, formerly incarcerated, individuals with substance abuse challenges, single parents, low-wage workers, justice-impacted families, immigrants, the elderly, veterans, vulnerable Queer communities and individuals with mental and behavioral health challenges. Barrier removal is essential to our work, offering many people the first step in transitioning out of various degrees of homelessness.

Under the leadership of our founder, Del Seymour, and executive director, Donna Hilliard, we invite you to learn about our work and stop by 55 Taylor to meet the people who make the Tenderloin a beautiful place to live, work, and play.

EXECUTIVE SUMMARY & Donna Hilliard Celebrating Success and Looking Forward to a Bright Future As we approach the ninth year of continuing the mission and legacy of our founder, Del Seymour, I am delighted to reflect on the successes and achievements that have defined our organization's journey. It is with immense pride and gratitude that I present to you our Annual Report for 2023.

This year has been a testament to our dedicated team's unwavering commitment and our programs' transformative impact. We cultivate a culture of excellence, fostering a collaborative environment and empowering a diverse team of talented individuals. A committed team of community organizers navigates an ever-changing landscape of socioeconomic challenges that consistently impact our client’s well-being. Through our various initiatives, The Job Readiness Program, The Community Ambassador Program, Night Navigators, Community Health Worker Program, Opportunities for All, Empowering Black Youth, and Code Ramp, we have successfully empowered individuals in the Tenderloin community to overcome barriers and unlock their full potential.

We lead with “total family support” at the core. Families can learn job market applications, interviews, and digital skills alongside each other. Since 2021, the Empowering Black Youth Program has supported students through their next level: college, high school, living independently, or aging into one of our adult education and workforce development programs. These accomplishments underscore our mission to create pathways to economic empowerment and break the cycle of poverty.

Vaccination Support Pop up

& cont.

As we celebrate our achievements, we also eagerly anticipate the opportunities and challenges the coming year will bring. In 2024, Code Tenderloin aims to build upon our successes and expand our reach, focusing on the workforce, public health, and technology. We are excited to explore new partnerships, enhance our existing programs, and innovate to better meet the evolving needs of our community.

Our commitment to fostering inclusivity, providing quality training, and creating sustainable opportunities remains steadfast. In 2024, we aspire to increase staff training, especially case managers and community ambassadors. We want to ensure clients receive the best support from a knowledgeable and experienced team. In the coming year, we focus on increasing program participation across all career tracks by reaching more people and meeting their learning needs and basic necessities. Program offerings will also expand, providing workforce training and development that prepares our clients for future skills.

Our Night Navigator Program expands to 7 days a week, providing support for those unhoused and needing emergency services. We continue to be a presence in the Tenderloin, advocating for our vulnerable clients with the ultimate aim of creating a lasting and positive impact on the lives of even more individuals in the Tenderloin community.

2015 Code Tenderloin Founded Del Seymour begins Code Tenderloin repairing discarded and trashed laptops on the streets of the Tenderloin for community members without digital access.

Doors open at 55 Taylor with support from community partners the Center for New Music.

XXX

& cont.

None of our achievements would have been possible without our partners, donors, volunteers, and the Code Tenderloin community's support. Your unwavering dedication and belief in our mission have driven our success, and we extend our deepest gratitude to each one of you.

As we conclude this year, let us take a moment to celebrate the strides we have made together and look forward to the promise of a brighter future. Code Tenderloin is poised to embark on another year of growth, impact, and empowerment, and we are grateful to have you by our side.

Thank you for your continued support, and here's to a successful 2024.

Warm regards,

Donna Hilliard, Executive Director

Tenderloin Neighborhood Partners

Vision and Mission & Values MISSION Our mission offers pathways to employment, then job access, and finally, long-term career opportunities that support living wage income and economic well-being.

VISION Our vision builds bridges between lowincome, underserved, and vulnerable residents and the Bay Area's vast technology space.

VALUES We value skills, knowledge, and lived experience at every level that can support people overcoming various life challenges and traumas.

2023 Spring Holiday Food Giveaway

financial performance FINANCIAL COMPARISON

Summary The organization’s financial performance continues to rise steadily. Post-pandemic, Code Tenderloin grows by embracing flexibility in programming and expanding funding relationships. The focus remains on securing ever-stronger financial health and progress through a skilled leadership and finance team.

2020

2018

2021

San Francisco Foundation Community Leadership Award

2022

2023 $0

$2000000

REVENUE

$4000000

$6000000

$8000000

EXPENSES

2023 Breakdown: Contributed

Foundation 33.7%

Earned 62.3% Corporation 2.6% Individual Donations 1.4% Terrill Jones, Senior Ambassadors Director, SOMA Office

Khusar Mobley, Case Manager Program Lead

Program Overview & Updates Job Readiness Program Our Job Readiness Program covers a wide range of soft & hard skills. The free 4-week class guides students through the process of job search, relevant industry skills, internships, fellowships, job placement, technical skills, interview prep, resume creation, LinkedIn profiles, network building, and longterm career support. It is the primary touch point for our job-seeking clients.

Pre Code Ramp We continue digital readiness education with our 3-week HTML, CSS, and How the Web Works introductory class. The class engages Job Readiness graduates who are interested in exploring technical skills. The class is a prerequisite for joining Code Ramp.

Code Ramp Our 6-week Intro Basic Programming concepts are taught in the JavaScript programming language. The class introduces variables, conditionals, loops, functions, arrays, and objects. Code Ramp takes place 3x/year.

Code Ramp ++ The 8-week Code Ramp++ class allows learners to

2019 2019 Jefferson Award

dig deeper into HTML, CSS, and JavaScript concepts and prepare for joining a software development boot camp. Students learn more advanced JavaScript features, how to break down problems into code, and testing.

2022 Holiday Dinner

cont.

Data Analytics Introduction to Data Analytics fundamentals through Python.

Technical Job Prep Preparation for technical interviewing and job search.

Community Health Workers Community Health Worker Program (CHW) is a free 8-week program guiding individuals through an intensive course to become a caseworker.

Community Ambassador Program Community Ambassadors work on the ground in District 5 and surrounding neighborhoods, including Tenderloin, Portero Hill, Mission, Treasure Island, and the Fillmore, to provide support, guidance, critical response services Opportunities for All Summer Youth Intern program - preparing young people for a career in Tech. Program include financial literacy, web development, and AI/Robotics.

Empowering Black Youth EBY is a youth internship program that supports underserved youth in San Francisco with opportunities for digital learning, public health skills, and a frameworks for social emotional health.

Cultural Programs & Events Year-round programming includes a Black History Month Event, Juneteenth, a Mother’s Day Makeover, a Thanksgiving Meal Giveaway, and our city-wide Joy to the City event with Assemblymember Matt Haney’s Office.

Program Impact 82%

Of participants graduate from Job Readiness Program.

86%

The completion rate is maintained across our JRP program.

Of our participants place in jobs or higher education out of Code Tenderloin.

87%

Of those who place in jobs, 46% remain in the same job 12-months after graduating from Code Tenderloin.

23

Students have graduated the EBY Program since 2021.

$200,000+

3

2021-2024 has provided stipends to Empowering Black Youth interns, fellows, and ambassadors.

Graduates of the EBY program have become staff members for Code Tenderloin working on the program.

200

Students enrolled in Opportunities for All 2023 programs, including Web Design, AI, and Robotics.

99%

42

2023 OFA Graduation Rate

Night Navigator team average engagement per night.

7 PM - 3 AM

The Night Navigator Van runs during service off hours to transport vulnerable residents to shelters, hospitals, and other service partners.

2023 Nigh Navigator Van Launch, Mayor London Breed, St. Francis Foundation, Supervisor Matt Dorsey

youth development

2022 OFA Graduation

Code Tenderloin participates in the youth summer internship sponsored by San Francisco City called Opportunities for All (OFA). The program supports workforce development, career guidance, and technical training, connecting students to internship opportunities around the City.

The program at Code Tenderloin engages students in multiple learning tracks in Web Development, AI, and Robotics. Underserved and marginalized youth 13-24 of all races and ethnicities gain workforce experience in interdisciplinary curriculum and Work-Based Learning in San Francisco, CA. Every summer, we offer over 200+ students case management, job readiness, and career development. Students are met with one-on-one case management to assess barriers to physical, mental, emotional, or economic wellness. They are led by trauma-informed staff and educators.

The curriculum includes resume building, onsite field trips, mock interviews, and technology portfolio development. The technical skills of students have always been the heart of Code Tenderloin's ability to educate a diverse population of students throughout San Francisco.

2023

80%

200 Students enrolled

Students elevate to secondary education.

Donna Hilliard Executive Director Del Seymour passes the leadership of Code Tenderloin to one of its strongest graduates and Chief Operations Officer Donna Hilliard.

2020

1000 Since 2019 over a thousand students have graduated supporting total family well-being.

#SmallStart Fund Received Jack Dorsey grants Code Tenderloin $1.7 million in funds to support our critical response work during the pandemic and organizational capacity building.

Black Housing Matters Paint-In 2020 Non Profit Award

youth development

2023 EBY Graduation

Empowering Black Youth (EBY) started in 2021 as a Code Tenderloin program focused on youth development for our families. With funding from the San Francisco Department of Public Health, Antwan Matthew built a responsive program for ages 13-24, centering entry-level public health knowledge and skills.

EBY supports the national End The Epidemic campaign as a core mission, which aims to decrease STIs in the United States. EBY developed a program to address sexual and reproductive health.

The program allows the social infrastructure for direct engagement for underserved youth to develop community participatory research through an 18-week internship, 15-week fellowship, and an ambassadorship. The program develops youth-driven solutions to address social determinants of Health in Black communities in San Francisco.

EBY also operates as a workforce development program. Students gain experience and skills. They also lead research and demonstrate to stakeholders the importance of funding programs that support and work directly with communities to advocate system changes and funding for programs to become sustainable.

The students graduate from the program with a portfolio that demonstrates their knowledge in STI data and health research, public health praxis, media, photography, website coding and design, communication, scientific research, and technical writing that educates and inform Black/African-American Youth and other communities on sexual health practices, STD prevention, and healthy conversations with future sexual partners.

Our youth programs continue to welcome, support, and engage Total Family Well-Being through parents and children learning side by side.

2021-2024

23

EBY continues to expand its program, curriculum, and capacity

Students between the ages of 18-24 have graduated the EBY Program since 2021

are 5 Students currently in college are 7 Students currently employed Students advance

11 to next grade level in primary school

success stories

First employment, then a job, and finally a career.

Samuel Vasquez | January 2024 JRP

Simon Kudo, | JRP April 2023 Cohort

Cohort

I learned how to write a professional

Since coming to Code Tenderloin, I have

resume and cover letter, as well as

been providing the support and

many life lessons, like how to develop

resources to recalibrate and live a

and maintain a positive mindset.

mindset of growth that will foster the

Lastly, I learned how to network in

continued rediscovering of that dynamic

person and online, thus walking away

person I am. Samuel is interested in

with more quality connections and a

AI/Robotics and will attend the Pre Code

bigger network overall than I had at

Ramp.

the start of the Job Readiness Program.

Bethany Porotesano | JRP January 2024 Cohort

Juanita Bracy | Comp Lit/ JRP April

Bethany states that she came to SF after

2023 Cohort

being released from prison because she

Through her computer literacy

wanted to give herself a real chance by

instructor, Bill Gandy, Juanita feels she

not returning to the environment that

CAN learn new computer and

had brought her trouble. After

technology skills. She feels competent

graduating from JRP, she entered the

enough to attend her classes via Zoom,

Community Health Worker program.

and that's boosting her confidence.

Samuel Addo-Yobo | JRP/PreCode Ramp 2023 Cohort Sam accesses housing through our

2021 First EBY Cohort

shelter system and has concurrently completed Job Readiness and Pre-Code Ramp. He proactively utilizes the Code TL network and resources to succeed in his training and compile needed components to elevate his quality of life.

2022 Code Tenderloin manages the SF Safe Center

outreach

Five Corners.

One Community.

Endless Possibilities.

2023 Holiday Meal Giveaway, Douglas Liu Night Navigation Lead

18K+

1000

PROGRAM PARTICIPANTS Since 2015, we have served over 18,000 participants in our various programs. We support each participant with a case manager and a career plan to reach their goals.

MEALS Meal giveaways are one of our various modes of barrier removal. Through events like our Thanksgiving Meal Giveaway, Joy to the City Event, and Black History Month Event, we give away over a thousand home-cooked meals, warm winter clothing, haircuts, transportation, and support for fines and fees to the community.

2x a week

100

VACCINATIONS Our Health Ambassadors offer a key resource for the commonty providing vaccinations and testing at 1221 Mission St. Vaccinations includethe Flu, Monkey Pox and COVID-

VOLUNTEERS Volunteers are the organization's heartbeat. They range from mentors and resume reviewers to instructors for our Code Ramp course. Professional volunteers support our board and offer expertise for various high-level tasks within the organization.

Sept 2023

Dec 2023

Night Navigator Program Launch The Night Navigator Program launched in 2022 serving vulnerable people in the Tenderloin in the off hours (7pm - 3am) providing connection to shelter and wrap around services.

Joy to the City Event Joy to the City was hosted by Code Tenderloin and Ass. Matt Haney’s Office and served over 6k attendees with a free holiday event. The provided free music, food, toys, books, clothing, and holiday entertainment.

community learnings We meet our community where they are. Residents housed and unhoused, volunteers, supporters, partners, and funders are supported through various wrap-around services. We listen. We learn. We build together. We activate spaces that include everyone’s needs, prioritizing those most vulnerable.

Khusar | Community Ambassador Lead In service we commit to work in and for community each day. It becomes apparent that sincerity is our greatest resource in successfully transitioning vulnerable community members to available resources. There are communities inside of communities, overlapping and connecting. Groups form for protection. Safety is one of the most prominent topics on community members' minds (housed or unhoused). Our Code Tenderloin Van is activated between 7 pm to 3:30 am. At night we bring care, resources and most importantly safety.

We have learned everything from CPR/Narcan application to the process of helping someone gain stable housing. Food is essential. Without food resources, lives are lost. A bag of groceries gives that piece of mind to join a class or training session. Empowering a family member increases self-determination and spreads through a household. Sometimes, it can take years if there is a traumatic event. What matters is that the process is sincere and that we are here to support and celebrate each step you take.

Douglas | Night Navigator Lead Healing starts with showing enthusiasm, empathy working together with love and hope to understand that changes are possible, in all circumstances, regardless if it is mental emotional physical and or spiritual. Live in the now. Be. Now is all that truly matters. What we do today truly counts. What we achieve and master is what matters. What we do with now is what karma is truly about in our manifestation of the direction and energy emitted to be received and transmitted. We have the power to change ourselves, family, the people, and the community, the future is our decision. We must realize the spirit is eternal and treat all knowledge as spirits of energy.

Edgar | Night Navigator Lead I have learned so many things since I've been working for Code T. I went from being hesitant to engage with people to engaging with any person you point out. I'm good at engaging with people because I've learned to be a very good listener and to have patience. Along with that I've learned that every person is different and you have to treat each individual case differently. I've learned that just because I or other people do things a certain way, there still are many other ways things can be done. I keep my mind open and unbiased about how other people handle things. Engaging with peer organizations and partners is necessary. I'm always learning. Any different information I can digest that other organizations are working with is always a plus. They can learn from us, and we can learn from them.

staff demographics We bring our lived experience to the work we do. Many of our staff have experienced incarceration, poverty, unemployment, and homelessness. Our team's diverse backgrounds build a strong foundation to serve the

LIVED EXPERIENCE

73%

community, including community organizing, creative arts, activism, education, health, justice reform, and working with and for youth.

"Cultural competency" informs the totality of our work and our passion. This gives us credibility with the participants we serve and

LANGUAGES SPOKEN

Spanish, Cantonese, Tagalog, and Arabic

the larger government and tech industries.

HIRED FROM PROGRAMS

90% AFRICAN AMERICAN

68% WHITE

ENTRY LEVEL SALARY

$27/hr

11% PACIFIC ISLANDER

11% ASIAN

5% LATINX

5% 2022 Black History Month Celebration

Tina Collins, Case Manager and Events Coordinator

EXECUTIVE LEADERSHIP TEAM

our Leadership DEL SEYMOUR Founder of Code Tenderloin and Tenderloin Walking Tours

Del is an African American Vietnam veteran who was chronically homeless and incarcerated for 18 years. He founded Code Tenderloin in 2015 and holds a co-chair Position on San Francisco’s Local Homeless Coordinating Board. He is also on the Board of Directors and Development Chair for “Swords to Plowshares.

DONNA HILLIARD Executive Director of Code Tenderloin

Donna Hilliard currently serves as the Executive Director at Code Tenderloin and Tenderloin Walking Tours. Donna also leads the Reentry Employment Network, which provides opportunities for people coming out of incarceration. Donna also serves on several boards, Association of Criminal Justice Research, Mid Market Business Association, Girls Gain Confidence, (Vice President), and UCSF Workforce Subcommittee.

BRENT MILLER Chief Operations Officer of Code Tenderloin

Brent Miller is a composer and performer with extensive experience in the field of arts administration. He is the Executive Director of the Center of New Music and the Operational Director of Code Tenderloin. Miller has served as the administrator for Rova: Arts, and as the Development Associate at Stanford Jazz Workshop, assisting with all areas of fundraising.

PROGRAMS & ADMINISTRATION

our Staff

MARIA JUDICE

ANGELA GRIFFIN

Development Director

Workforce Equity Director and Job Readiness Instructor

Maria began as a volunteer supporting media and arts literacy programs. As the Development Director, she forages relationships, partnerships, and fundraising strategies to support the ever-evolving community work.

Angela has worked in community public health for nearly 16 years. She has a degrees in Public Admin from USF and Human Resource Management from GGU in San Francisco.

ANTWAN MATTHEWS

TERRILL JONES

Youth Programs Director

Senior Director of Ambassadors

Antwan developed the Empowering Black Youth Program to support career tracks in public health and related fields. He leads the OFA summer internship. He is a Tougaloo College graduate with public health, science, community development, and program implementation expertise.

Terrill has been working with Code Tenderloin for 3 years. He supervises the Community Ambassador Program that currently employs 35 community members doing critical neighborhood outreach during the Covid pandemic.

CHRISTINA TAI STEVEN RICE Director of Ambassadors

Steven oversees the vaccination team with UCSF, which provides pop-up vaccination sites, as well as the roaming vaccination team for the TL, SOMA, Mission District & Downtown. He is a certified case manager and experienced in community outreach for the homeless communities in the Tenderloin. His focus is on healthcare management.

Senior Salesforce Administrator | Business Analyst

Christina is a Salesforce Certified Administrator with both extensive information technology and organizational operations knowledge and experience.

She previously worked in the higher education and healthcare industries. A University of San Francisco alumna, Christina is enthusiastic about supporting Code Tenderloin’s mission and vision.

JACQUELINE WATTS Technical Programs Director

Jacqui is the program lead for Pre Code Ramp, Code Ramp, and Code Ramp++. She oversees program development to strengthen our technical learning journey and builds relationships with key partners to help achieve our mission.

JOEL YATES Case Manager/Career Advisor

Joel has been an active community organizer in San Francisco for 12+ years. He worked at Episcopal Community Services as a Tour Guide. He performed and co-produced artistic pieces around social justice with Skywatchers/ABD Productions.

KHUSAR MOBLEY

CHUCK STUBBLEFIELD

Program Manager/Case Manager Supervisor

Program Manager

Khusar is a formerly incarcerated Program Manager in Case Management. While incarcerated, he obtained his G.E.D. and college courses. He will graduate from the JRP program in 2021 and is currently enrolled in the Code Ramp program. He began as a Community Ambassador at Glide Memorial Church and worked his way up to lead our case management team.

Chuck Stubblefield is a Program Manager at Code Tenderloin, where he collaborates with City Hope San Francisco to create a social space for those in the Tenderloin by serving free lattes and meals to the homeless community and providing outreach services that come from Code Tenderloin.

EDNA BOLIO

TINA COLLINS

Program Lead/Case Manager Job Readiness

Special Programs/Case Manager

Edna is a Bilingual Case Manager; she joined Code Tenderloin via the Job Readiness Program in January 2022 and completed the Community Health Worker Program. She co-develops the organization's comprehensive Job Readiness Program that prepares participants from underserved communities to gain the knowledge, skills, and attributes needed to gain employment and success in the workplace.

Tina has been a Case Manager at Code Tenderloin for two years. Since graduating from Code Tenderloin’s Community Health Worker Program, she has been active in Vaccine Drives, Harm Reduction, and Community Outreach.

MALCOLM MOBLEY Youth Programs Director

NATRA WILLIAMS Case Manager Supervisor

Malcolm is a junior Electrical and Computer Engineering student at Morgan State University who joined Code Tenderloin as a Fellow representative from OFA in the summer of 2019. Malcolm coordinates our youth program and assists our Empowering Black Youth (EBY) cohort.

Natra has been a Case Manager for 10 years at Center Point, Inc. She was the lead teacher for Code Tenderloin’s Community Health Worker Program and now mentors new instructors and coordinates our Paid Apprenticeship Program.

EDGAR DIAZ

ENDA DAVIS

Night Navigators Lead

Community Health Work (CHW) Facilitator CADC-11

Edgar is a graduate of the Code Tenderloin Job Readiness Program. His focus is on case management, communication, and community building. He currently leads the Navigator Team.

Enda is a Drug And Alcohol Counselor at NAPA STATE HOSPITALS. She leads the Community Health Worker program.

DOUGLAS LIU Night Navigators Lead

Douglas graduated from the Code Tenderloin Job Readiness Program. As an ambassador at Code Tenderloin, he is passionate about empowering and uplifting underserved communities through education, training, and mentorship. He believes everyone deserves a chance to learn, grow, and succeed in any industry, regardless of their background or circumstances.

Donna Hiliard, Executive Director and Enda Davis, CHW Lead Instructor

PROGRAMS & ADMINISTRATION

our Community Ambassadors XAVIER BOWERS

JAYLIN HEARD

JOCELYN GATSON

ISIS WILLIAMS

JASON LEE

DAISHANAE THOMPSON

MOISES BOLIO

ARMANDO RAMIREZ

CHUCK STUBBLEFIELD

GISELLE LOPEZ

EARNEST LITTLE

CARMELO MONTGOMERY

CHRIS POWELL

CHAMONN BALDWIN

DONALD COSEY

LIONEL BRITO

WILLIAM PORTER

ALFRED KING

QUINCY CASEY

WILMA BOLIO

EDUARDO PARRA

CHRISTOPHER MOORE

BRIAN WILLIAMS

OLLIS FLAKES

NYAMOU STROUD

DIARI DANSBY

LASHAE RICHARDSON

BRANDON GRANT

FONTAINE SHERMAN

CHASSITY GANTT

TROY MACKEY

GREG HANSEN

ADVISORY COUNCIL

our Board DEL SEYMOUR

SONJA NICOLE SCOTT Board President

Board Vice President

Associate Director, RAMS

Associate Director, RAMS

DR. JOE KENAN Board Member

ADRIENNE POSNER Board Member

Senior Manager, Google

Psychiatrist, The Couch

CHARLIE CROMPTON Board Member

Judge, San Francisco Superior Court

VIKRUM AIYER Board Member

Head of Climate Policy, Heirloom Carbon; Former.

Vice President of Postmates/Uber; Deputy Director of ACLU Natl Political Advocacy; Sr Policy Advisor Obama White House

ATTICA BOWDEN Board Member

Executive Director/ SFFD (Ret.) Chief, Assistant Fire Marshal Dustys' Fishing Well/City EMT

SHELLEY WINNER Board Member

B2B Sales Rep/Former Graduate, Microsoft

our volunteers

50

Members of Our Community Our dedicated team of volunteers are from various intertwined communities: Bay Area residents, technologists, community workers, LGBTQ+, educators, health workers, and all those invested in the future of the Tenderloin.

+++

Bay Area Companies

Highly Skilled + Real Time Experience The Tenderloin is home to many Fortune 500 headquarters. Through partnership outreach, we create opportunities to volunteer and engage in the community where they live, work, and play. Code Tenderloin volunteers are employed by Google, Facebook, Amazon, Stripe, Airbnb, Salesforce, LinkedIn, Uber, and others.

2500

Dedication Our team of volunteers works off hours, weekends, nights, and holidays to support our students, staff, and organization in various areas of education and development.

Technology Volunteers

volunteer hours

thanks to our community partners Office of Housing and Community Development HeathRIGHT 360 Glide Memorial Church St. Anthony’s Foundation Booker T. Washington Community Service Center Swords to Plowshares San Francisco Comunity Health Center Tenderloin Museum War Horse Cities Homelessness and Supportive Housing Community Housing Partnership SF Unified School District Opportunities For All PagerDuty Lava Mae Office of Economic and Workforce Development Saint Francis Memorial Hospital & St. Mary’s Medical Center UCSF Charles Schwab Foundation Checkr LinkedIn Human Rights Commission African American Arts and Culture Center Uber Twilio Salesforce Microsoft Twitter Dolby ZenDesk eBay

GitHub Zoosk Airbnb Google MEDA SF City and County of San Francisco Silicon Valley Social Venture Fund (SV2) Tech for Good Open Classrooms Stanford d.School Assemblymember Matt Haney’s Office Warriors Chase Kaiser Permanente En2Action Department of Public Health Tenderloin Community Benefit District

future outlook 5–YR STRATEGIC PLAN Outlining our future planning is our utmost priority.

We have begun the Tree of Change process with a consulting firm to guide the organization through a rigorous four-month process to redefine and shape our mission, vision, and values. We will release an external five-year plan at the end of the process.

IMPACT/DATA CAPTURE We continue our commitment to sustain our datacapturing and reporting processes to highlight our organizational impact better. We are working with a Tech for Good data team to design, define, and build a robust application for all program areas. The application gives front-facing, on-the-ground teams the ability to capture real-time data in the palm of their hands.

We are upgrading our 24/7 Code Tenderloin Resource Line to a phone tree that automatically routes callers to the right person or department. The phone tree will reduce unnecessary transfers and not waste staff time finding the right person. With the new upgrade, we plan to deliver information faster and provide increased support 24/7.

MENTAL HEALTH SUPPORT FOR STAFF We continue to center total well-being for our team, their families, and their future pathways. A 360 holistic approach includes mental health access through a spectrum of supportive benefits, regular group support, and individual support through our telehealth program provided by Dr. Joe Kenan.

2021 Holiday Meal Giveaway

CLOSING REMARKS

Del Seymour

These days, it's difficult for me to stay ahead of what’s coming down the pipeline because shifting industries are rapidly happening on every level and all at the same time.

As a veteran and firefighter, I know how to stay calm during disarray. The environment might change, but the work remains the same. And it must get done. My experience tells me to focus on the people no matter the size of the fire. Regardless of the obstacles, we must push through and maintain the dignity of every person. Our priority doubles down keeping our doors open, access available, and barriers to entry low. Moving forward, we plan to stay flexible, manage our growth, and adapt to changing currents.

Transformation is the way. Transformation is a core principle that Code Tenderloin embraces. When we show up to speak about Code Tenderloin, we speak to that transformation. Every story is a unique, powerful, and inspiring journey. The journey leads to the transformation. Begin your journey with us. And be fully supported along the way. Celebrate your full transformation with extended family, friends, and supporters.

Donna Hillard is a transformative force in Code Tenderloin, now gaining recognition and due respect. I’m proud to work beside her fierce work ethic and strong community leadership. Donna and I both have lived experience with the work we do.

Commitment guides our action and community organizing.

Experience shows us a way to support everyone who walks through our doors. Love reflects on us each time clients step closer to their goals.

I invite you to walk on this transformation with us through the Tenderloin, meeting the residents, business owners, artists, workers, and people that make this place vibrant. I welcome every opportunity to show you the power of community and unconditional love. The Tenderloin needs you, and you need the Tenderloin. It continues to be the heartbeat of the City. And that’s true tender love.

Del Seymour

Del Seymour

CREDITS We are grateful for our partners at SV2 for their guidance, support, and cheerleading through endless meetings to the complete our first Annual Report.

Thank you to our leadership team and staff members for working together to highlight the work we do.

2023 JOY TO THE CITY event @ Chase Center

Thank you to our peer organizations and community for all the day one support developing into a sustainable strong organization.

Photos: Code Tenderloin unless othewise stated.

contact us Code Tenderloin P: +1 415 787 3069 E: hello@codetenderloin.org Tenderloin Office 55 Taylor St. San Francisco, CA 94102 SOMA Office 1221 Mission St., San Francisco, CA 94103

@codetenderloin

SV2, City Hope, and Code Tenderloin Team