There are some cases when customer is facing issues in checkout , or some specific issues in account section or on checkout page. As these pages are account related and not same for all customers. So we need access to accounts to help your customers. However customers do not want to share login details like password with the support team. This is where Login as Customer Magento2 Extension which lets support team login to customer’s account to assist with the issue. With Login as Customer Magento2 Extension admin can login to user’s account to help with account specific problem.