23 COVID-19 Edition

Page 22

Creating a I Sense of Safety in Your Remote Conversations

by MARCIA REYNOLDS, PSYD belong to a community that gathers online once a week to help each other make short promotional videos. I don’t know these people outside of our gatherings, but I can tell you who I would trust to work with and who I would avoid. Although I learned to coach remotely a long time ago, this community has added to my “rule list” for creating a sense of trust and safety online to quickly create a strong connection with my clients. Your success depends on how quickly your clients feel comfortable enough to say what is on their minds. This may be more difficult to do online than live, but it is just as critical to achieving a satisfying outcome. Your clients need to know you won’t judge them when


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