Skills Festive 2017

FESTIVE ADVENTURES IN BRITAIN & CONTINENTAL EUROPE

2017

Including: CHRISTMAS MARKETS, THEMED EVENTS, & PARTY NIGHTS, TWIXMAS & NEW YEAR 2017 SKILLS FESTIVE 52pp.indd 1

1/19/2017 5:09:15 PM

Welcome to Skills Hello and welcome to the Skills Holidays Festive 2017 brochure. These pages are filled with new and exciting destinations and events throughout Great Britain and Europe from November to December in the upcoming year.

Whether you prefer to stay close to home or take that magical trip of a lifetime to Europe, our 2017 programme continues to feature an exciting collection of brand new breaks and experiences for those seeking a fresh adventure, either abroad or in the British Isles. These range from Michael Ball & Alfie Boe Together again in Concert (pg. 15) to Christmas Markets in the Black Forest (pg. 16); Jersey Christmas Markets by Air (pg. 21) to a Danish Festive Fairytale Featuring Copenhagen (pg. 37)

Mini Contents 3.

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5.

6.

Rip-out offers Gift vouchers Our heritage Pick up points

7.

8.

9.

30.

FAQs Where to book Skills British contents European contents

46.

49.

51.

New tours in 2017 Trading charter Insurance

Our festive programme also welcomes the return of customer favourites like Christmas Twilight at Kew Gardens (pg. 18), Christmas in Pitlochry (pg. 24) and Catalonian Christmas and New Year (pg. 41) we are proud of our programme, that we feel shows off the very best of what a coach holiday can be.

With a trip for everyone’s tastes, whatever you choose, a holiday with Skills isn’t just about the destination, it’s also about the experience.

Nigel Skill Chairman, Skills Group

2 2

*Calls cost 3p per minute plus your company’s standard access charge.

2017 SKILLS FESTIVE 52pp.indd 2

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ylno sgnikoob weN* LATE AVAILABILITY DISCOUNT

Rip-out offers Please find attached exclusive limited offers across the Skills British and Skills Continental brand for the coming year!

We have an exclusive late availability booking discount for all of our tours in April through to June as well as great offers on a selection of our festive tours.

Redeeming your vouchers couldn’t be simpler, just hand your vouchers over to one of our friendly staff members in any one of our travel shops when making a booking or call and quote your discount code.

CALL SKILLS HOLIDAYS NOW ON 08456 66 55 44* 9AM-9PM OR VISIT WWW.SKILLS.CO.UK *Calls cost 3p per minute plus your company’s access charge

**Discounts are only available on new and direct bookings when a valid voucher is presented (or valid code is quoted over the phone). Discounts cannot be used on the website or in conjunction with any other offer and can be stopped at any time. Discounts exclude all Air, Rail and Cruise holidays. Full terms and conditions apply.

get social

Join in the conversation, meet new friends and share your Skills experiences with us. www.facebook.com/SkillsHolidays1919 come and say hello! www.twitter.com/SkillsHolidays and tweet us @SkillsHolidays www.instagram/SkillsHolidays upload your best holiday pics www.youtube.com/SkillsHolidays watch our videos

2017 SKILLS FESTIVE 52pp.indd 3

£10

OFF Per person

ANY Skills British or Continental holiday from April-June 2017

Code: SKILLS2017

*New bookings only

Offer ends 20.03.2017 Limited Availability

£5

FESTIVE DISCOUNT

OFF Per person

ANY Skills British holiday for 2-3 days in November & December 2017

Code: SB2017

*New bookings only

Offer ends 20.03.2017 Limited Availability

ylno sgnikoob weN* FESTIVE DISCOUNT

£10

OFF Per person

ANY holiday in this brochure for 4 days or more in November & December 2017

Code: SKILLS2017

*New bookings only Offer ends 20.03.2017 Limited Availability

QUICK CONTACT CARD

08456665544 * www.Skills.co.uk *

calls to our 0845 booking line cost 3p per minute plus your network provider’s standard access charge

Name:

DAY TRIP LOYALTY CARD Every time you book a day trip in our shops, ask a member of staff to stamp one of the slots on the back of this card.

Once all the slots are complete present this card to the retail team for a free day trip up to the value of £20!

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Vouchers can be used in our travel stores or over the telephone by quoting the reference code. This voucher is redeemable against any Skills British or Skills European holiday departing between 01.04.17 - 30.06.17. Voucher code must be presented at time of purchase and can only be used once. Voucher applies to new bookings only, cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted.

No cash alternative. Subject to availability and the issuer reserves the right to withdraw the offer at any time. For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Monday 20th March 2017.

Offer ends 20.03.2017

Offer ends 20.03.2017

Useful Contacts HEAD OFFICE Tel: Add:

Email:

0115 9770080 Belgrave Road, Bulwell, Nottingham, NG6 8LY enquiry@skills.co.uk

SHOP TELEPHONE NUMBERS Nottingham: 01159 507982 Derby: 01332 384000 Beeston: 01159 222441 Loughborough: 01509 236500

Vouchers can be used in our travel stores or over the telephone by quoting the reference code. This voucher is redeemable against any Skills British or Skills European holiday departing for 4 days or more between 01.11.17 and 31.12.17 and is limited to one voucher per booking.

Voucher code must be presented at time of purchase and can only be used once. Voucher applies to new bookings only, cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted.

No cash alternative. Subject to availability and the issuer reserves the right to withdraw the offer at any time. For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Monday 20th March 2017.

Once complete, exchangeable for a free day trip up to the value of £20 2017 SKILLS FESTIVE 52pp.indd 4

Offer ends 20.03.2017

VALID UNTIL: 30.09.2017

Terms & Conditions apply

Vouchers can be used in our travel stores or over the telephone by quoting the reference code. This voucher is redeemable against any Skills British holiday departing for 2-3 days between 01.11.17 - 31.12.17. Voucher code must be presented at time of purchase and can only be used once. Voucher applies to new bookings only, cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability and the issuer reserves the right to withdraw the offer at any time. For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Monday 20th March 2017.

GIFT VOUCHERS Got a special occasion coming up?

Is it someone’s birthday and you just can’t think of what to buy them?

Don’t worry because Skills Holidays have got you covered!

Pick up one of our very popular holiday gift vouchers now with values from just £5 to £100 you can make any occasion just that extra bit special!

CALL SKILLS HOLIDAYS NOW ON 08456 66 55 44* 9AM-9PM OR VISIT WWW.SKILLS.CO.UK *Calls cost 3p per minute plus your company’s access charge

1/19/2017 5:11:08 PM

Our heritage est.1919 Skills Motor Coaches originated in Radford, Nottingham in 1919 and later became a limited company in 1958.

Founded originally by Mr Arthur Skill who started using his lorry to collect fish from the early morning market. He later began carrying local miners to Bestwood Colliery and in 1921 he purchased a Crossley Charabanc - Skills’ first bus.

est.1919

21st Century Today Skills is still very much in the family name as our Chairman Nigel Skill, and Financial Director Simon Skill are both grandchildren of the founder Arthur Skill. We are proud to provide great value breaks and holidays by coach to the greater community. With over 90 years of experience, all of our holidays are crewed and we pride ourselves on having the most helpful, courteous and knowledgeable drivers in the industry.

Financial Protection Skills Holidays Ltd and Skills Worldwide Travel Ltd. are members of ABTA with membership numbers V5570/77680 and E0259. This offers our customers extra protection when travelling and also means we must abide by ABTA’s strict standards of service and Code of Conduct. For further information and to find out about ABTA’s arbitration scheme, please visit www.abta.com.

Skills Holidays are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd who provide a government approved consumer protection scheme. This ensures that in accordance with the coach package holidays featured in this brochure and on our website that our clients’ monies are protected by a Bond in the unlikely event of the Member’s insolvency. Full details can be obtained at www.bch-uk.org or call 0207 240 3131.

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Joining your holiday The easiest way to join your holiday coach is at one of our local pick-ups across the East Midlands and South Yorkshire but if this isn’t at your convenience we also offer these easy ways, allowing you to leave your worries at the door.

park & ride

- Choose to park at our Head Office which is staffed and secure 24/7 for an additional charge (see below). Located just off the M1, junction 26.

PARK & RIDE DURATION CHARGE PER CAR 2 - 3 Days £20 4 -5 Days £30 6 - 10 Days £40 11+ Days £50 Booking and payment for this service must be confirmed at the time of making your holiday reservation as demand is high and spaces are limited to first come first serve. We will also ask for your car registration details at the time of booking. See section 27 of the Trading Charter on p50.

Local Pickup Points Our pickup points are designed to provide as many local connections as possible without creating long, drawn out journeys for the first passenger to get on the coach. As such we have created a route which we believe will give the best experience for every passenger. We have 6 regular pick-ups for shorter tours an additional 5 are added for longer holidays. Each pick-up has convenient parking nearby - call for more information.

Please see all of our pick-ups on the right (if you can’t see a pick-up local to you and you are looking to travel in a larger group please ask and we will do what we can to help!)

Pick-up times will be advised 6 weeks before departure.

REMINDER Please Note: At times we will use a feeder coach to transport you to a convenient pick-up location - this is to save time and ensures that no one is waiting too long to begin their holiday!

taxi pick-up from your front door

- For the ultimate in convenience and relaxation we will arrange to collect and return you to and from the Skills Departure Lounge. There is a modest, additional charge for this service based on your post code location, please see the list below for the scale of charges. Terms and conditions apply.

post code areas

NG1, NG3, NG5, NG6, NG7, NG8

NG2, NG4, NG9, NG10, NG11, NG14, NG15, DE72

NG13, NG16, DE5, DE7, NG10, NG12, NG17, NG18, DE55, NG21 DE1, DE72, DE74, NG25, DE2, DE24, DE55, DE56, DE73, LE12, NG19, NG21

cost £20 £35 £45 £55

If your postcode is not featured in the above grid, then contact us to find out if you are eligible for our taxi pick up service. N.B. Prices shown are for return journey.

Please note that a larger supplement may apply. Price quoted are for a return journey, from one collection point as per the lead name on the booking. There is a charge of £10 for each additional pick-up/drop off.

We reserve the right to pick up additional holiday makers on route and may substitute another vehicle if appropriate. Taxi pickups must be booked and paid for no less than 28 days prior to departure. Taxi’s which are used on a Bank Holiday will incur a 25% increase to the cost per person.

6 convenient local pick-ups for 2-3 day tours

Mansfield

Arnold

Nottingham

Loughborough

Derby

Leicester

Outside Argos, Walkden Street, NG18 1QN High Street Bus Stop, Leisure Centre Car Park, High Street, NG5 7EE GOT A Coach lay-by alongside Gala Casino, Mount Street, NG1 6HS QUESTION? Loughborough (location to be confirmed) Derby Bus Station Bays 27 & 28, Morledge, DE1 2AY Our friendly St Margaret’s Bus Station, Gravel Street, LE1 3AG

5 additional local pick-ups for 4+ day tours

Sheffield

Chesterfield

Beeston Long Eaton

Bulwell

Pond Street (opposite Penny Black Pub), S1 1AA Chesterfield Coach Station, Beckingham Way, S40 1TH Lace Road (behind The Cricketer’s Pub), NG9 2NX The Green (Outside Wilkinson’s), NG10 2AB Skills Head Office, Belgrave Road, NG6 8LY

team would be happy to help!

Call today 08456 66 55 44

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Frequently asked questions

Our friendly team are often asked a variety of questions prior to travel - please find some of the most common below.

If you can’t see an answer to your question below, please don’t hesitate to get in touch with our friendly and experienced team who would be more than happy to help. Call 08456665544*.

It is a condition of booking that you have valid travel insurance. If you do not currently have a travel insurance policy, we do offer fully comprehensive policies (including cancellation cover), for all of our UK, Ireland and Continental Tours, starting from only £17 per person.

1) What documentation do I need to travel and will I be sent tickets?

You can travel on your confirmation issued upon final balance payment. If your tour includes tickets i.e. event admissions they will be passed to you by your tour driver on the day of the event.

7) Why do I have to pay a single supplement?

Many of the hotels we use charge a supplement for single rooms or double rooms used for sole occupancy. Unfortunately, this is standard practice within the hotel industry. We do offer a selection of holidays which do not carry a single supplement charge; early booking is highly recommended.

2) I’ve lost my holiday confirmation. How do I get a replacement?

Call one of our friendly travel advisors on 0115 9770080 who will be happy to re-issue your documentation.

3) Will you send me a reminder of when my balance is due?

No. It is your responsibility to make sure your payment is made on time. Failing to do so may result in your booking being cancelled.

4) If I make changes to my holiday will I be charged?

Yes. We charge an administration fee for any amendments made to your booking, please see Section 9 of our Trading Charter for full details.

5) Who do I make my cheque payable to?

Please make cheques payable to ‘Skills Holidays’.

6) Is it compulsory to take travel insurance?

2017 SKILLS FESTIVE 52pp.indd 7

8) Can I reserve a seat on the coach?

Yes. At the time of booking you will be advised on the availability of seating. You can pick your seat, which will be allocated to you throughout the duration of your holiday.* * Please note seat numbers do not apply on shuttle or feeder services and can be changed if operationally necessary. Please see T&C’s.

10) Am I able to bring my wheelchair or mobility scooter?

Due to limited space we can only permit two wheelchairs or one wheelchair and a lightweight (15kg or less) mobility scooter per coach. Collapsible walking frames are included in this limitation. You must reserve a space at the time of booking and this will be confirmed in correspondence. We reserve the right to not carry wheelchairs or mobility scooters that are not booked in advance. Our driver is not able to assist with the loading of scooters.

11) Will there be a toilet on the coach and will there be comfort stops?

Most of our coaches have toilet facilities (please see trading policy for more details pages 49 and 50). On most of our tours there will be a comfort stop dependent on the time and distance travelled.

Every 2-3 hours; your tour driver will be able to offer assistance.

12) Can I be picked up from my home?

Yes. We offer a door to door taxi service which incurs an additional cost. See page 6 for more information.

13) Can I make requests to the hotel?

Yes. We will take any requests at the time of booking and pass these onto the accommodation providers who will try their best to grant any special requests.

Please note that special requests cannot be guaranteed. All dietary/special needs requirements must be specified at the time of booking so that the necessary arrangements can be made.

14) Do I need a passport?

A full British passport with 6 months validity from the departure date is required for Continental Europe. For holidays to Ireland, the Isle of Man or the Channel Islands, you are required to bring valid photo ID (such as a driver’s licence, passport or bus pass).

9) How much luggage can I take?

One medium-sized suitcase per person (15kg). If you are travelling on a Continental tour we recommend that you bring an additional overnight bag with you.

We do provide luggage labels so that your luggage can be quickly and clearly identified.

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NEW for Summer 2017 Every year we review our services to make sure that we are offering the very best experiences for all of our passengers.

2017 is no exception, below you will find a number of improved and additional services that we have recently introduced into our Summer 2017 programme. To request your free brochure call us on: 08456 66 55 44*

Inclusive Insurance Escorted Tours Extra Pickups 2-day Park & Ride

Whenever you see ‘NEW: Inclusive Insurance’ written next to a tour, this means that full personal travel insurance is included in the price*.

We have added more ‘Escorted Tours’ to our programme. This means that an additional Skills representative will accompany you on your break.

HOW TO BOOK Call us direct on 0845 666 55 44

Lines open 9am - 9pm, 7 days a week Calls cost 3p per minute plus your company’s access charge

For your convenience, we have now added extra pick-up stops on certain tours throughout on our Summer & Festive tours. Whenever you see this sign it means that extra pickups in Chesterfield, Sheffield, Alfreton and Bulwell.

In 2017 our popular Park & Ride service returns to 2-day tours where extra pick-ups have been added (see above).

For a small charge you can leave your car at our Bulwell Head Office.

Where to Book

Whether you’re looking for inspiration, have a question or already know the tour for you, call into any of our Skills or Laver travel shops and our friendly team would be happy to help • Skills Group Head Office, Belgrave Road, Bulwell, NG6 8LY Tel: 0115 9770080 • Skills Worldwide Travel, Chilwell Road, NG9 1ES Tel: 0115 9222441 • Skills Travel Shop, Mansfield Road, Nottingham, NG1 3FB Tel: 0115 9507982

• Laver Holidays, Eagle Centre Market, Derby, DE1 2AZ Tel: 01332 384000 • Laver Holidays, Swan Street, Loughborough, LE11 5BL Tel: 01509 236500

You can also book at a selection of travel agents across the East Midlands. Please call and ask for an agent near you.

Visit us online at www.skills.co.uk

Visit our travel shops Nottingham, 3-3a Mansfield Road, NG1 3FB Bulwell, Skills Head Office, Belgrave Road, NG6 8LY Derby, Unit 24BCD Eagle Centre Market, DE1 2AZ Loughborough, 25 Swan Street, LE11 5BL

Visit our full service ABTA travel agent Beeston, 104 Chilwell Road, Beeston, Nottingham, NG9 1ES

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Skills British Contents your accommodation made simple

We use simple symbols in our brochure so you can quickly identify the facilities that are offered at each hotel that we use.

Lift

Gym

Café

Indoor Pool

Bar

Spa/Wellbeing

Restaurant

Central Location

Games Room

Golf Course

WiFi Available

Games

Entertainment

Seafront Hotel

CHRISTMAS MARKETS PAGE CHRISTMAS ESCAPES PAGE Cheltenham & Gloucester at Christmas 11 NEW Christmas in Oxfordshire 22 Chester Christmas Market & Liverpool 11 Christmas in Hampshire 23 Bath Christmas Market featuring Oxford 12 Christmas in Pitlochry: Gateway to the Highlands 24 Salisbury & Winchester Christmas Markets 12 Christmas in Suffolk 25 NEW Bath Christmas Market featuring Bourton-on-the-Water & Gloucester 12 NEW YEAR CELEBRATION BREAKS PAGE Rochester Dickensian Christmas Market 13 New Year in Suffolk 26 Yuletide York & the St Nicholas Fayre 15 New Year in the Lake District 27

New Year in London 28 SKILLS SPECIAL EVENTS & THEMED BREAKS PAGE NEW New Year in Liverpool 28 Thursford Christmas Spectacular 10 Beamish & Durham at Christmas 13 Castle Howard at Christmas 14 SKILLS EUROPEAN BREAKS 30 NEW Grassington Dickensian Christmas Festival 14 NEW Michael Ball & Alfie Boe: Together Again 15 2017 NEW TOURS 46-48 London Christmas Shopper 17 NEW Oxford Street Shopper TRADING CHARTER 49-50 & Greenwich at Christmas 17 TRAVEL INSURANCE 51 NEW London Remembers: Armistice Day 17 Christmas Twilight at Kew Gardens 18 The Waldorf: 5* Luxury in London 18 NEW Warner’s: Festive Celebrations at Gunton Hall 19 NEW Festive Paignton & the English Riviera 20 NEW Jersey By Air: La Fête dé Noué 21 SKILLS PARTY NIGHTS Christmas Party Night in Newcastle Christmas Party Night in Leeds Skills Party Break 2018

PAGE 16 16 29

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• 2 nights’ dinner, bed & breakfast • Entrance to the Thursford show • Journey on the Broad Tours boat trip with a mince pie & mulled wine on board

2016 Sell Out Tour

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Special Events

includes

Thursford Christmas Spectacular

Lights, camera, action! Join Skills for another festive extravaganza at the largest Christmas show in the country. The Thursford Christmas Spectacular promises a mesmerising performance of sparkle and festive delight on this unique show that delivers non-stop singing, dancing, comedy and music. highlights of your stay

“Thursford show excellent, would not hesitate to come on your tour again.” - Mrs S Jones “The Whole experience was superb” -

Mrs Pearson

Day 1 – After departure and is a fast moving we travel to our hotel in celebration of the festive Great Yarmouth enjoying a season! leisurely stop en-route.

Day 3 – After breakfast Day 2 – Take to your seat we have arranged a Broad as today we have included Tours boat trip. Sit back, entry to the Thursford and enjoy the Broads at Christmas Spectacular. Each their very best from the performance guarantees water accompanied with a non-stop singing, dancing, mulled wine and mince pie. music, humour and variety N.B. Days are subject to change due to ticket allocations & some performances may be in the evening.

HOTEL 3H

The Prom Hotel, Great Yarmouth Located on the seafront The Prom Hotel offers relaxing views of the seafront and the Golden Mile.

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3 days from £199 dates

days from s/supp

Wed 15 Nov 3 £199 £30 Mon 20 Nov 3 £199 £30 Thu 23 Nov 3 £199 £30 Tue 28 Nov 3 £199 £30 Fri 01 Dec 3 £199 £30 Mon 04 Dec 3 £199 £30

1/19/2017 5:12:35 PM

includes Manager’s Favourite

Chester Christmas Market & Liverpool

• 1 night dinner, bed & breakfast • Excursion to Gloucester Quays & Cheltenham

Day 1 – We travel straight to Gloucester Quays a stunning waterside shopping centre, home to an outstanding mix of fabulous high street shops, designer labels and restaurants. After some free time we travel to our hotel for the evening.

Day 2 – After breakfast we travel to Cheltenham, the most complete Regency

town in Britain and one of the few English towns showcasing traditional and contemporary architecture. Enjoy free time to explore this spa town which is simply hard to beat for refined elegance and Regency terraces, annual festivities, markets, classic shops and restaurants all surrounded by glorious countryside.

“This was a fabulous weekend, perfect for shopping“ HOTEL 3H

Holiday Inn, Swindon

A comfortable, modern hotel with free Wi-Fi and an indoor swimming pool.

2017 SKILLS FESTIVE 52pp.indd 11

- Miss Stones

2 days from £89 dates

days from s /supp

Sat 16 Dec 2 £89 £20

2016 Sell Out Tour

• 1 night dinner, bed & breakfast • Full day excursion to Liverpool • Free time at Chester Christmas markets

It’s the most wonderful time of the year and what better way to soak up the festive spirit than strolling beneath twinkling lights, the crisp winter air filled with the sweet scent of Christmas biscuits and a host of traditional chalets waiting to be discovered.

“Some of the best Christmas markets i’ve been too“ Day 1 – You’re in for a magical time as we arrive in Chester, where you will find traditional wooden chalets wrapped around a sparkling Christmas tree.

Wonderful festive treats, unique crafts, stocking fillers and delicious hot food are all on offer. After free time we travel to our hotel for a one night dinner, bed and breakfast stay.

- Miss Smith

Day 2 – After breakfast we travel to Liverpool, a city of vibrant culture, fantastic heritage and a shopper’s haven!

If you’re all shopped out head to the Albert Dock and enjoy a pleasant stroll around some of the cities fantastic museums and art galleries before winding down to enjoy a spot of lunch before heading home.

HOTEL 4H

Ramada Plaza, Wrexham Relax and unwind in the comfortable Fusilier Lounge Bar or dine in Zara Restaurant.

2 days from £89 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Eat, drink and be merry on this short break to charming Cheltenham and Gloucester Quays. Adorned in Christmas attire this weekend is the perfect chance to indulge in a little Christmas shopping before the big day arrives!

includes

Christmas Markets

Charming Cheltenham & Gloucester at Christmas

days from s/supp

Sat 09 Dec 2 £89 £20

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Salisbury & Winchester NEW Bath Christmas Market: Cathedral Christmas Market Featuring Bourton-on-the-Water & Gloucester

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Christmas markets

Bath Christmas Market Featuring Oxford

These British towns are a treasure trove of traditional Those looking for a truly fantastic festive shopping experience need look no further than the award-winning cobbled streets and Cathedral that sparkle during the festive season.

Bath Christmas market.

“Excellent would recommend it“ Day 1 – We begin in Oxford, steeped in elegant courtyards. After some free time we travel to our hotel where we enjoy a complimentary tea or coffee before our evening meal.

Day 2 – Enjoy a time here we return full day to explore home with sacks full Bath’s Christmas of gifts!

Market, soak up the sights, smells and sounds as you wander around this distinctively British Christmas market; After some free

“An enjoyable weekend“

Day 1 – We visit Bourton-onDay 1 – Arriving in Salisbury traditional German Christmas the-Water set in and enjoy free time. We give markets. the heart of the you plenty of opportunity to Day 3 – After breakfast we take famous Cotswolds. do a spot of shopping, enjoy Regularly voted as you to Oxford. Let the sweet lunch or explore the Cathedral. one of the prettiest smell of spices and mulled Day 2 – Today we visit wine guide you through secret villages in England.

After some free Winchester Cathedral passageways along cobbled time we continue to Christmas market, recognised streets and you may even as one of the best markets stumble across their traditional our hotel. in Europe and inspired by Christmas market.

- Ms Robinson

Day 2 – Enjoy a full day to explore Bath’s Christmas market, soak up the sights, smells and sounds as you wander around this distinctively British Christmas market.

Day 3 – After breakfast we visit Gloucester for free time, this vibrant multicultural city combines historic architecture with a unique blend of visitor attractions, festivals and entertainment.

includes

includes

includes

• 1 night dinner, bed & breakfast • Welcome tea & coffee • Excursion to Oxford & Full day to Bath Christmas market

• 2 nights’ dinner, bed & breakfast • Free time in Salisbury & Oxford • Excursion to Winchester

• 2 nights’ dinner, bed & breakfast • Excursions to Bourton-on-the-Water & Gloucester • Full day to Bath Christmas markets

HOTEL 3H

HOTEL 3H

Jurys Inn, Swindon

12 12

-

Mrs J Pettitt-Rose

Our longer duration break to Bath Christmas markets means you can enjoy the award-winning market as well as excursions to Bourton-on-the-Water and Gloucester.

The Jurys Inn Swindon offers spacious and stylish rooms perfectly designed to provide guests with all of the comforts from home.

2017 SKILLS FESTIVE 52pp.indd 12

2 days from £99 dates

days from s /supp

Sat 02 Dec 2 £99 £25

Holiday Inn, Basingstoke

Offering modern rooms and an onsite Spirit Health Club, The Holiday Inn Eastleigh is also conveniently located close to Winchester and Oxford.

3 days from £155 dates

days from s/supp

Fri 24 Nov 3 £155 £35

HOTEL 3H

Jurys Inn, Swindon

The Jurys Inn Swindon offers spacious and stylish rooms perfectly designed to provide guests with all of the comforts from home.

3 days from £155 dates

days from s/supp

Fri 24 Nov 3 £155 £50

1/19/2017 5:13:39 PM

includes 2016 Sell Out Tour

Beamish & Durham at Christmas

includes 2016 Sell Out Tour

• 2 nights’ dinner, bed & breakfast • Excursion to Cambridge • Excursion to Rochester & Canterbury Christmas markets

Day 1 – We travel to Cambridge, home to inspiring museums, art galleries and majestic college buildings perhaps find a cosy pub to enjoy a spot of lunch before we take you to our hotel later this afternoon.

Day 2 – Today we visit Rochester Christmas market set in the historic and picturesque Rochester Castle gardens. Enjoy a selection of festive foods including mulled wine, Bailey’s

“Good holiday“

hot chocolate and roasted chestnuts whilst browsing stalls for unique gifts and “Very good break for the price“ - Mrs K Wooley unusual stocking fillers.

Day 3 – After breakfast we visit Whitefriars Square in the centre of the medieval cathedral city of Canterbury.

Here you can browse for festive gifts, tantalising treats and Christmas ornaments whilst soaking up the atmosphere before we return home.

- Mr & Mrs Hooton

HOTEL 4H

Holiday Inn, Sittingbourne The stylish Holiday Inn blends period features with modern, luxurious additions.

2017 SKILLS FESTIVE 52pp.indd 13

Step back in time alongside the ghost of Christmas past and prepare to be enchanted by the traditional Christmas celebrations taking place at Beamish, this Open Air Museum is one of the best in the world and vividly brings to life the regions industrial heritage and the town’s classic festive celebrations.

Day 1 – Our first stop today is the captivating city of Durham with winding cobbled streets and prominent peninsula crowned with the dramatic Durham Cathedral. Durham was recently voted by Condé Nast’s Traveller magazine readers as the ‘Best city in the UK’.

Day 2 – Explore Beamish, enter the

3 days from £155 dates

days from s/supp

Fri 01 Dec 3 £155 £35

1820s Pockerley Old Hall before walking along the 1900s pit village, visit Father Christmas and his reindeer, enjoy a steam train ride and browse sensational stalls to find those perfect gifts and stocking fillers.

Day 3 – After breakfast we enjoy a leisurely stop in Harrogate before returning home.

HOTEL 3H

Holiday Inn, Washington

This stylish hotel offers modern, bright and stylish rooms, a lounge bar and a restaurant.

3 days from £159 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Attracting people from far and wide come away with us to the Norman cities of Canterbury and Rochester for their renowned Christmas markets. This three day break promises to be the ideal getaway with plenty of Christmas shopping and festive spirit.

• 2 nights’ dinner, bed & breakfast • Excursions to Durham & Harrogate • Entry into the Beamish Museum

Christmas markets

Rochester Dickensian Christmas Market

days from s/supp

Fri 01 Dec 3 £159 £35

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Castle Howard at Christmas

New itinerary for 2017

Christmas markets CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

includes

NEW Grassington Dickensian Christmas Festival

• 1 night dinner, bed & breakfast • Entrance into Castle Howard • Excursion to York

Each Christmas Castle Howard is transformed into a festive wonderland. Step inside and explore the breath-taking interiors adorned with thousands of garlands, candles and wreaths patiently waiting for Father Christmas’ arrival. On this break we also visit York.

Day 1 – We travel to Castle Howard, take time to explore the grounds which take on a magnificent beauty in the crisp winter months. Inside you will find the house lit by candle and firelight and dressed with stunning traditional Christmas decorations.

“Good weekend overall“

Day 2 – After breakfast we visit the enchanting cobbled streets of York for free time. Rich in ancient history, romantic ambience and fun activities York is the perfect destination to spend a few hours before we return home.

- Mrs C Barclay

HOTEL 3H

Great Victoria Hotel, Bradford

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Built in 1867, this Boutique Hotel is a landmark Victorian building located in the city centre.

2 days from £105 dates

days from s/supp

Sat 02 Dec 2 £105 £15

includes Unique, fun event

• 1 night dinner, bed & breakfast • Free time in Skipton • Excursion to Grassington for the Christmas festival

Travel back in time for Grassington’s annual Dickensian Festival, where visitors are treated to an array of sights, tastes and smells from the bygone era. The village is adorned in Christmas lights and the streets come alive with traditional markets with shopkeepers and villages dressed in traditional Victorian costumes.

Day 1 – We travel to Skipton for free time. This town nestled on the edge of the picturesque Yorkshire Dales is famous for it’s unique market, which dates back to over 800 years. Selling a wide range of goods, even today, Skipton is the perfect place to pick up those last minute stocking fillers! After free time we continue to our hotel.

Day 2 – After breakfast we travel to Grassington, where the town will be celebrating their legendary Dickensian Festival. Soak up the unique festive atmosphere on cobbled streets and enjoy the traditional wooden chalets with a warming mulled wine and the festive glow of an open brazier. After some free time we return home.

HOTEL 3H

Great Victoria Hotel, Bradford Built in 1867, This Boutique Hotel is a landmark Victorian building located in the city centre.

2 days from £89 dates

days from s/supp

Sat 09 Dec 2 £89 £15

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Yuletide York & the St Nicholas Fayre

includes • 2 nights’ bed & breakfast • Free time in York, Harrogate & Leeds

“Everybody was really friendly“ Day 1 – We visit Harrogate for some Christmas shopping among the many fashionable boutiques, or take yourself for a spot of lunch in one of the cafés.

- Mrs Edwards

Day 3 – We make our way to one of

the fastest growing cities in Europe.

Leeds is well on its way to becoming the capital city of the north offering an array of shopping opportunities and a Day 2 – Enjoy one of the most popular mixed cultural scene, this university city Christmas markets in the UK; York is also home to one of the nation’s most St Nicholas Fayre. Each stall offers popular Christmas markets. Indulge in something different from crafts and jewellery to gifts. Be sure to sample some traditional German cuisine and a range of crafts in the atmospheric Millennium of the local specialities whilst enjoying Square. carol singers.

HOTEL 4H

Cedar Court Hotel, Wakefield Located by the River Calder, the hotel features a Health Club with a hot spa bath and sauna.

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3 days from £139 dates

days from s/supp

Fri 24 Nov 3 £139 £40

Special Event

• 1 night bed & breakfast • Free time in Leeds & Harrogate • Ticket to Michael Ball & Alfie Boe concert at Leeds Arena

This is your chance to witness two of the greatest voices in the world; the nation’s leading musical theatre star, Michael Ball and the nation’s favourite tenor, Alfie Boe live on stage ‘together’, as they join forces for the first time in what promises to be a true spectle of musical genius.

Day 1 – Following a later departure we travel to Leeds with a comfort stop along the way. Once in Leeds enjoy a couple of hours at leisure, plenty of time to enjoy a pre-concert dinner or a couple of drinks.

Later our coach will collect you and take you to the First Direct Arena for tonight’s marvellous concert starring Michael Ball and Alfie Boe.

for the towns spa and restorative treatments dating back over 200 years, present day Harrogate is still a fantastic destination for visitors seeking a restorative experience. After some free time we return home.

Day 2 – After a leisurely breakfast we visit the spa town of Harrogate for some rest, relaxtion or shopping. Famous

HOTEL 3H

Jurys Inn, Bradford

The Jury’s Inn offers stylish, modern rooms, located just 200 yards from Bradford City Centre.

2 days from £139 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Watch York come alive at the St Nicholas Fayre with Victorian costumed traders, carol singers and the delicious smells of roasted chestnuts. One of the most well-known open air markets in the UK, stretching out across the city’s main streets and into the historic city halls.

includes

Special Events

2016 Sell Out Tour

NEW Michael Ball and Alfie Boe: Together Again in concert

days from s/supp

Fri 08 Dec 2 £139 £20

15 1/19/2017 5:16:44 PM

NEW Christmas Party Night in Newcastle

• 1 night dinner, bed & breakfast • Disco & dancing • Excursion to Durham • Free time in Newcastle

Party Nights CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

includes

Christmas Party Night in Leeds

Let’s get the party season started: celebrate with friends, family and colleagues on a fantastic party night in Newcastle with Skills Holidays!

You’re sure to be left in the Christmas spirit with free time in Durham and Newcastle and an unbeatable party night package.

Day 1 – We take you to the beautiful city of Durham, voted by Condé Nast’s Traveller magazine readers as the ‘Best city in the UK’. After some free time our coach will take you to our hotel for a chance to freshen up before an evening of fabulous food, celebrations and of course dancing!

Day 2 – After a leisurely breakfast we enjoy free time in the vibrant city of Newcastle-Upon-Tyne, renowned for a selection of exceptional restaurants, interesting bars and a wealth of shops.

Later this afternoon we will return home.

includes • 1 night dinner, bed & breakfast • Party night with disco • Excursions to Leeds & Manchester

Have you started thinking about your Christmas party plans yet? This year you and your friends could be “Rockin’ Around the Christmas Tree” on our Christmas Party Night, with an evening of delicious food and dancing and excursions to Manchester and Leeds.

Day 1 – We visit the cosmopolitan city of Leeds for free time. Named the best shopping destination in the UK by the rough guide to Britain, Leeds is rich in culture, contemporary arts and is a shopper’s paradise. After a morning of exploration we travel to the hotel to get ready for tonight’s glitzy 3-course dinner and disco.

Day 2 – After breakfast we visit Manchester. Home to a proud history in science, politics, music, arts and sport the city combines this heritage with a city centre that is jam-packed with unique and eclectic restaurants, bars, shops, museums and galleries to enjoy.

“Our fantastic party nights are always a great excuse to get together with friends & loved ones for a fun & enjoyable night out, with a dinner, breakfast & a day out all thrown in!” - Mrs R Askwith-Keilty HOTEL 3H

Holiday Inn, Washington

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This long-established hotel is well known for its friendly staff and warm northern welcome.

2 days from £89 dates

days from s/supp

Sat 09 Dec 2 £89 £20

HOTEL 4H

Best Western Plus Cedar Court, Bradford A Grade II listed building, dating back to 1671 offering elegant, spacious rooms and a gym.

2 days from £99 dates

days from s/supp

Sat 18 Nov 2 £99 £25

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London Christmas Shopper

NEW London Remembers: Armistice Day

NEW Oxford Street & Greenwich Christmas Shopper Special Events

“A lovely trip” Day 1 – 2 – Explore London as much or as little as you like! Bursting with seasonal cheer, Christmas attractions and sparkling events.

After you’ve caught up with all of your shopping needs why

- Miss Fearn

not experience 360 panoramic views over the city on the famous London Eye, meet your favourite celebrity at Madame Tussauds or wrap up and soak up the sights on a river cruise; perfect if

you want to catch a unique glimpse at London’s historic buildings.

Day 1 – Enjoy a leisurely break in St Albans, a great place to enjoy a spot of lunch. After free time we continue to our hotel in London.

Day 2 – Our coach will drop you off close to Trafalgar Square where the Royal British Legion will be hosting their Silence

in the Square event.

The proceedings will include musical performances leading to the two minutes silence held at 11am. Then we visit the Imperial War Museum.

Day 3 – We travel to Whitehall for the National Service of Remembrance

parade which takes place at the Cenotaph. The veterans march past is for Commonwealth former military and civilian service personnel to honour the fallen of the British Armed Forces After paying our respects we travel home.

There’s nothing quite like the sparkle of London’s Christmas lights and on this break we enjoy a sensational shopping spree along Europe’s most popular high street and Greenwich.

Day 1 – We drop you off close to Oxford Street, the most visited shopping street in Europe.

Home to more than 300 shops and the world-famous Christmas light displays.

Day 2 – After breakfast we visit Greenwich, here enjoy free time to wander amongst the Christmas market.

Set within a World Heritage Site, the market showcases more than 100 stalls selling crafts,

includes

includes

includes

• 1 night bed & breakfast • Free time in London

• 2 nights’ bed & breakfast • Visits to St. Albans & The Imperial War Museum • Free time in London & Whitehall for the Armistice Day

• 1 night bed & breakfast • Free time in London • Excursions to Greenwich

HOTEL 4H

Copthorne Tara Kensington, London Located in upmarket Kensington, this refined hotel is a short walk away from Kensington High Street & Knightsbridge.

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2 days from £99 dates

days from s /supp

Sat 18 Nov 2 £99 £50

HOTEL 4H

Copthorne Tara Kensington, London Located in upmarket Kensington, this refined hotel is a short walk away from Kensington High Street & Knightsbridge.

3 days from £189 dates

days from s/supp

Fri 10 Nov 3 £189 £95

HOTEL 4H

Copthorne Tara, Kensington, London Located in upmarket Kensington, this refined hotel is a short walk away from Kensington High Street & Knightsbridge.

jewellery, fashion, antiques and art and also boasts delicious street food.

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

From German-style markets along the River Thames, to On the eleventh hour on the eleventh day of the eleventh dazzling Christmas lights on Oxford Street, this is the best month we will remember them. Join us in London for a special weekend of Remembrance held by The Royal British place to grab your Christmas wish list.

Legion, as we join them in honour of those lost in battle.

2 days from £99 dates

days from s /supp

Sat 09 Dec 2 £99 £50

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1/19/2017 5:17:31 PM

Christmas Twilight at Kew Gardens

• 1 night bed & breakfast • Entrance into Kew Gardens • Free time in Richmond upon Thames & Oxford

Special Events CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

The Waldorf: 5* Luxury in London 2016 Customer Favourite includes

Enjoy nothing but magical moments this Christmas on this unique after-dark experience at the world-renowned Kew Gardens. Prepare to be bewitched by winding, sparkling paths, dancing illuminated fountains, tunnels of lights and your favourite vintage rides and festive fares on this magical evening. “the Twilight event at Kew Gardens was fantastic“

includes Includes Afternoon Tea • 1 night bed & breakfast • Afternoon Tea at the Waldorf Hotel • Free time in London

Whether you’re visiting London for the first time, or celebrating the festive season you’ll want to experience this delightful weekend of luxury from start to finish. Staying at the world-renowned Waldorf Hotel, we have also arranged an afternoon tea at the hotel.

Day 1 – After our arrival we are treated Day 2 – After breakfast the morning is yours to enjoy and explore London. to an indulgent traditional afternoon With Covent Garden just around the tea in the exceptional Waldorf Hilton, “One of the best weekends with Skills, thank you“ - Miss L Smith corner why not take a stroll around its an Edwardian Grade II listed building, hues, and gaze at glowing water-side Day 1 – We travel to Richmond-uponsteeped in English heritage. The evening extensive markets which includes crafts, Thames with free time to enjoy a spot of reflections as clusters of illuminated homeware, fashion and antiques to is then yours; choose to relax in the fountains dance in an explosion of colour luxury of our hotel or enjoy all that our lunch before continuing this afternoon name just a few things on offer or watch to Kew Gardens. As twilight falls, the real set against the iconic Palm House. We the amazing street performers before wonderful capital city has to offer. then travel to our hotel. magic can begin! Offering something we depart for our journey home around for everyone you are free to explore the 3pm.

Day 2 – After breakfast we visit the one-mile sparkling paths winding their charming “city of dreaming spires.” way through the enchanting botanical “The Hotel was perfect, great value“ - Mr M Broughton Let Oxford enchant you with graceful gardens. Wander beneath unique architecture and alluring quaint shops. tree canopies drenched in Christmas

HOTEL 3H

Holiday Inn Reading South

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A smart, modern hotel which provides guests with a Spirit Health club, a bar and restaurant.

- Mrs S Sharp

2 days from £99 dates

days from s/supp

Sat 25 Nov 2 £99 £20 Fri 15 Dec 2 £99 £20

HOTEL 5H

2 days from £149

Waldorf Hilton Hotel, London

dates

Situated on the verdant throughfare of Aldwych, this hotel is one of the most iconic hotels in London.

Sun 26 Nov 2 £149 £60 Sun 17 Dec 2 £149 £60

days from s/supp

1/19/2017 5:19:20 PM

Are you already dreaming about Christmas and New Year? Don’t wait any longer, and make Warner’s your home on this year’s fabulous Turkey & Tinsel break with all the fun of Christmas and New Year rolled into one.

Royal Arcade and the historic Cathedral Quarter which are home to some of the best independent shops in the city.

Day 5 – After breakfast we begin our journey home and the most wonderful thing is you’ve still got Christmas to come.

“I alsays enjoy staying at a Warner Leisure Hotel, with plenty of entertainment provided if you want to join in“ - Mrs B Kirkpatrick 5 days from £319 dates

days from s/supp

Mon 20 Nov 5 £319 £40

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HOTEL 4H

• 4 nights’ dinner, bed & breakfast • Turkey & Tinsel package • Excursions to Great Yarmouth & Norwich • Free time to enjoy the on-site leisure facilities

Turkey & Tinsel Package

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

highlights of your stay Day 1 – After departure we a morning of activities travel to Gunton Hall, our perhaps visit the leisure club where you can unwind Warner holiday resort in Suffolk for a 4 night Turkey and relax in the sauna and steam room or take a dip & Tinsel themed stay. in the indoor swimming pool before enjoying an Day 2 – Today we enjoy evening of fantastic food a half day excursion to and entertainment.

Great Yarmouth. This British seaside classic offers Day 4 – We have arranged several attractions that a full day excursion to are open all year, and if Norwich explore the city’s the weather is kind, the beaches are perfect for a network of ancient cobbled streets and pedestrianised enjoying a stroll. walkways. If you want Day 3 – Enjoy a full day at to start your Christmas leisure in our resort, after shopping head to The

includes

Warner Leisure

Warner’s: Festive Celebrations at Gunton Hall - Suffolk

Warner’s Gunton Hall, Suffolk Surrounded by Suffolk woodland and a picturesque lake.

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CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Festive Paignton

includes

Torquay Paignton Brixham

Turkey & Tinsel Package

• 3 nights’ dinner, bed & breakfast • Champagne & sherry reception with canapés • In-house entertainment & cabaret • Gala dinner • Excursions to Gloucester, Torquay & Brixham • Free time in Paignton

NEW Festive Paignton & the English Riviera

Escape the cold and enjoy the mild climates of Paignton and the English Riviera on our Turkey & Tinsel break with all the trimmings. Our unbeatable package includes a Champagne and sherry reception, nightly entertainment and live cabaret, a gala dinner and excursions to Torquay, Gloucester & Brixham. highlights of your stay Day 1 – We travel south to Gloucester for free time before travelling to our hotel in Paignton for our Turkey & Tinsel themed stay. This evening there will be a Champagne and sherry reception accompanied by canapés before a 5-course candle lit dinner. The festivities will continue late into the night with excellent in-house entertainment and live cabaret.

Torquay and Brixham, these seaside towns are the ideal place to enjoy a couple of hours at leisure for gift inspiration head to the covered harbourside in Torquay, home to designer labels and high street favourites or find a cosy café and gaze over the marina as the boats sail in and out. After dinner enjoy another evening of entertainment and cabaret at our hotel.

Day 2 – This morning we enjoy a visit from Father Christmas – who arrives with gifts for everyone!

After breakfast we visit

Day 3 – Enjoy free time to explore Paignton, after a leisurely breakfast, perhaps take a walk along the award-winning beach

HOTEL 3H

Queen’s Hotel, Paignton This hotel offers entertainment and heated indoor pool.

before visiting the local zoo. This afternoon warm up at the hotel which will be serving mince pies and mulled wine followed by a game of Bingo. Tonight we sit down to enjoy a gala dinner followed by an evening of entertainment.

Day 4 – After breakfast we travel home with comfort stops along the way.

4 days from £229 dates

days from s/supp

Fri 10 Nov 4 £229 NIL

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NEW Jersey Christmas

“La Fête dé Noué” simply translated to ‘Christmas Festival’ brings Christmas to Jersey with spectacular events and markets offering festive treats. On this winter break, we include a guided tour of the island and have given you plenty of opportunities to enjoy an indulgent escape where nothing is too far away from your hotel. highlights of your stay to explore and in winter experience awe-inspiring monumental tides and rugged winter beaches all to yourself. Don’t miss Jersey’s Christmas themed markets located all around St Helier, finding each one is easy if you simply follow the delicious smells of mulled cider, hot chocolate Day 2 - 4 – During your time on the island we have and chestnuts “Walking in the Air.” arranged a fully guided island tour – via coach!

With an “elf“ of knowledge, Day 5 – After your relaxing retreat you will be collected bags of humour and from your hotel and taken local secrets these island back to the airport for your tours are a great way to discover the whole island. return journey home.

Jersey’s size makes it easy

5 days from £539 dates

days from s/supp

Thu 07 Dec 5 £539 £60 Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

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HOTEL 3H

Manager’s Favourite CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Day 1 – Our coach will take you to Birmingham Airport for your flight over to Jersey. On arrival you will be greeted by an island representative and taken to your hotel – the Mayfair Hotel for a 4 night dinner, bed and breakfast stay.

Weymouth

Jersey By Air

Markets by Air: La Fête dé Noué

includes • Return coach travel • Return flights from Birmingham Airport • Meet & greet in Jersey • Return transfers • 4 nights’ dinner, bed & breakfast • Full day island tour • Free time to explore St Helier and the Christmas markets

Mayfair Hotel, St Helier, Jersey The Mayfair hotel is just a short walk from St Helier’s centre.

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Christmas Escapes CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Stratford -Upon-Avon

Royal Lemington Spa includes

• 4 nights’ dinner, bed & breakfast

Blenheim Palace • 1 afternoon tea Oxford

• Welcome reception & Christmas cocktail • Christmas themed quizzes, games & carol singers • Christmas lunch & buffet • 1 complimentary glass of mulled wine • Excursion to Stratford-upon-Avon, Oxford & Leamington Spa • Entry into Blenheim Palace

NEW Christmas in Oxfordshire

Spend this Christmas in Oxfordshire making wonderful memories with friends old and new. On this getaway, we include an unbeatable festive package including a welcome reception and entertainment. Plus we enjoy excursions to Stratford-upon-Avon, Oxford, Blenheim Palace and Leamington Spa. highlights of your stay Day 1 – After a merry start we enjoy a leisurely lunch stop in Stratford-uponAvon. On arrival at our 4-star hotel we enjoy an afternoon tea. This evening we will be treated to a welcome reception with the hotel management with a complimentary Christmas cocktail to enjoy before dinner is served.

the Orangery Restaurant.

Later back at the hotel we enjoy carol singers and a glass of mulled wine, dinner is followed by traditional games.

Day 3 – Relax and let us take the stress out of Christmas Day! We’ve thought of every detail to make sure your day is perfect, Christmas lunch will include all the festive Day 2 – Today we enjoy trimmings and you will a fantastic festive day at even get a chance to say Blenheim Palace, inside thank you to Santa when the Palace and Courtyard he pops into the hotel later. visitors can enjoy the The Queen’s speech will be annual decorations, visit the East Courtyard gift shop playing and throughout the day there will be a selection and pick up the perfect of games including ‘guess present and warm up in

HOTEL 4H

Jurys Inn, Oxford

This hotel offers stylish rooms, a sauna and a indoor pool.

the weight of the cake‘ and bingo.

Day 4 – After breakfast we head into the “City of Dreaming Spires.”

Oxford City Centre boasts everything from architecture and fascinating history to a fantastic pedestrianised shopping area – so you do not have to miss any Boxing Day sales! After free time we travel back to our hotel for dinner, this evening there will be films showing.

Day 5 – With a smile in our hearts we return home via Leamington Spa where we enjoy a short stop for lunch.

5 days from £499 dates

days from s/supp

Sat 23 Dec 5 £499 £ 150

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On this charming Christmas getaway enjoy Hampshire’s unspoilt countryside from the comfort of our manor house hotel. Back with a revised itinerary for 2017 on this break we include visits to Beaulieu National Motor Museum and Winchester – perhaps most famous for its connections to Jane Austen. highlights of your stay

Day 1 – Our first stop is the towering city of Oxford, boasting 1,500 listed buildings from British architectural history has left the city centre looking like an enchanted fairy-tale, it is the ideal destination to enjoy a spot of lunch.

After some free time we continue to our hotel where a welcome drink and a mince pie will be waiting for us.

Motor Museum, renowned for its collection of vintage cars and motorcycles. If motoring isn’t to your taste then why not visit the Palace House or gardens.

entertainment.

Day 4 – Enjoy a half-day to Winchester, an unspoilt cathedral city on the edge of the South Downs National Park. Winchester is England’s ancient capital, Day 3 – After a leisurely former seat of King Alfred breakfast enjoy the wonderful festivities going the Great and perhaps on throughout the day in most famous for its Jane Austen connections, one the comfort of our hotel. of the world’s most famous Feast on a traditional authors.

Christmas Day lunch surrounded by all the Day 5 – We bid a fond charm of a Grade 1 listed Day 2 – We visit the farewell and begin our manor house; enjoy drinks charming village of journey home, enjoying a in the bar with friends Beaulieu, here we have break in Banbury along the included entrance into the before a buffet dinner way. this evening followed by award-winning National 5 days from £499 dates

days from s/supp

Sat 23 Dec 5 £499 £ 40

HOTEL 3H

Oxford

Beaulieu

Winchester

Revised Itinerary for 2017

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

“The visit to the National Motor Museum kept us on our toes, we would recommend Skills to anyone.“ - Mr & Mrs Ward

• 4 nights’ dinner, bed & breakfast • Welcome drink & mince pie on arrival • Nightly entertainment at the hotel • Christmas day lunch, buffet & entertainment • Excursions to Oxford, Winchester & Banbury • Entrance into the Beaulieu National Motor Museum

Banbury

Christmas Escapes

Christmas in Hampshire

includes

De Vere New Place Hotel, Southampton This Grade 1 listed manor house is set in exquisite parkland.

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CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Christmas Escapes

includes

Pitlochry Dundee

Gretna Green

Inclusive Insurance & Door-to-Door

• Inclusive insurance • Door-to-Door pick-ups • 4 nights’ dinner, bed & breakfast & entertainment • Arrival tea & coffee and festive cream tea • Christmas lunch • Excursions to Dundee & Gretna Green Blacksmiths Shop • Scenic drive through Blair Atholl, Killiecrankie, Loch Tummel & the Queen’s View

Christmas in Pitlochry: Gateway to the Highlands Join us on a stunning Christmas break in the heart of Pitlochry, as we enjoy exploring some of Scotland’s most beautiful destinations including Blair Atholl, The Pass of Killiecrankie, Loch Tummel and the famous Queen’s View. With an unbeatable Christmas package and excursions to Dundee and Gretna Green. highlights of your stay

“One of the best holidays we have had with Skills, we enjoyed every aspect.“ - Mrs J Harlow Day 1 – We travel to our hotel in the pretty town of Pitlochry. On arrival we enjoy tea, coffee and a festive cream tea.

Day 2 – We visit the city of Dundee, mixing a fascinating history with a fresh, modern look, Dundee has arts and culture in abundance.

Day 3 – Celebrate Christmas Day surrounded by the stunning scenery of Highland Perthshire in our traditional hotel.

After breakfast enjoy the wonderful festivities of the day, feast on a traditional

Christmas Day lunch and laugh late into the evening with another night of live entertainment.

Day 4 – Forget the crowded sales this Boxing Day, as we enjoy a scenic drive through picturesque villages, sparkling rivers and stunning highlight scenery.

Today we will see Blair Atholl, a charming village home to the impressive Blair Castle and The Pass of Killiecrankie, a magnificent wooded gorge. We end our scenic adventure with a visit to the celebrated vista of the Queen’s View, which

HOTEL 3H

Fishers Hotel, Pitlochry Beautifully located in Pitlochry in the Perthshire Highlands.

overlooks Loch Tummel and is said to have been named after Queen Victoria following her visit to the area in 1866.

Day 5 – After breakfast we visit Gretna Green’s famous Blacksmiths Shop.

Established since 1754 the Blacksmiths Shop is one of Scotland’s earliest attractions, now a thriving visitor centre it has a fabulous range of unique shopping opportunities and great places to eat. After some free time here we return home.

5 days from £469 dates

days from s/supp

Sat 23 Dec 5 £469 £70

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This Christmas trip to Suffolk is simply picture perfect, whether you want to relax alongside friends or explore some of Britain’s most beautiful landscape this break has it all - with an excellent Christmas package at the hotel and excursions to Cambridge, Colchester, Bury St. Edmunds and the picturesque Suffolk villages of Lavenham and Long Melford. highlights of your stay

5 days from £469 dates

days from s/supp

Sat 23 Dec 5 £469 £70

HOTEL 3H

of medieval architecture, elegant Georgian squares and a glorious Cathedral.

We return to the hotel for a buffet lunch and entertainment.

Day 5 – On our way home we enjoy brief visits to the picturesque villages of Lavenham and Long Melford.

• 4 nights’ dinner, bed & breakfast • Christmas package at the hotel • Entertainment & quizzes • 1 afternoon tea • 2 buffet lunches • Excursions to Cambridge, Colchester, Bury St. Edmunds, Lavenham & Long Melford

Cambridge

Bury St Edmunds

Colchester

Returning Popular Tour

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

amongst friends. After breakfast enjoy a leisurely stroll, take time to read, play cards and games before a traditional Christmas lunch is served.

The afternoon will consist of ‘guess the weight of the Christmas cake’ Day 2 – This morning we competition and the visit Colchester, as Britain’s Queen’s speech. A hot and oldest town Colchester’s cold buffet will be served colourful history is reflected for dinner followed by by its award-winning traditional board games museums, art galleries and and the ‘Legendary Mill beautiful buildings. After Hotel Quiz’. some free time we return to the warmth of our hotel Day 4 – After breakfast we take you to Bury St. for a buffet lunch and an Edmunds. Described as a evening of festivities. “unique historical gem” Day 3 – Enjoy Christmas this town is best known day relaxing in our hotel for its striking combination Day 1 – We travel to Cambridge located on the River Cam, famed for its historic university, buildings and the beautiful King’s College Chapel. Later we arrive at our hotel in time for dinner.

includes

Christmas Escapes

Christmas in Suffolk

The Mill Hotel, Sudbury

Set on the banks of the River Stour this hotel offers picturesque views.

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Cambridge

Ipswich

Felixstowe

Returning Favourite with a New Itinerary

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

New Year Breaks

includes • 3 nights’ dinner, bed & breakfast • New Year package at the hotel • Entry into Imperial War Museum, Duxford • Excursions to Ipswich, Felixstowe & Cambridge

New Year in Suffolk Celebrate in style on our fabulous New Year in Suffolk, returning to the Mill Hotel we’ve included a New Year’s package that means the party starts as soon as you arrive! And with excursions to the Imperial War Museum in Duxford, Ipswich, Felixstowe and Cambridge this tour has something for everyone to enjoy. highlights of your stay Day 1 – Visit the historic airfield and museum of aviation history at RAF Duxford, and discover the stories of people who lived and worked there. After free time we arrive at our hotel.

entertainment to see in the New Year.

Day 3 – After a leisurely morning we retreat to the Edwardian seaside town of Felixstowe. Away from the usual crowds you can enjoy a refreshing walk along the Day 2 – Enjoy this morning beach and pier. exploring Ipswich, the port has been in operation since Day 4 – We visit Cambridge on our return journey Saxton times but more recently the Waterfront has home. Famed for its historic university and the beautiful become a popular place to visit for food, drinks and King’s College Chapel, Cambridge is a beautiful trips on the River Orwell. city to enjoy a couple of Back at the hotel our hours. evening meal is followed by a night of festivities and

“The hotel is in a lovely location“

- Miss Smith

HOTEL 3H

The Mill Hotel, Sudbury Set on the banks of the River Stour this hotel offers picturesque views.

4 days from £349 dates

days from s/supp

Sat 30 Dec 4 £349 £50

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1/19/2017 5:24:59 PM

Ring out the old and welcome in the New Year in the magical setting of the Lake District. Treat yourself to a relaxing break surrounded by majestic rolling countryside and glistening lakes that have been stirring the imaginations of visitors for centuries. highlights of your stay

“Best coach holiday we have been on.“

- Mrs S Rollins

Day 1 – We travel to Skipton on our way to our hotel. Home to one of the most complete, medieval castles in England, Skipton Castle is a great place to discover 900 years of turbulent history. Welcome drinks will be served on our arrival at our hotel in Kendal.

lake cruise along Lake Windermere to Bownesson-Windermere. Now one of Cumbria’s most popular destinations Bowness hosts a wonderfully quirky mix of craft, gift and antique shops, and a huge choice of cafés and restaurants with spectacular views. This evening celebrate the New Year with a gala dinner and a buck’s fizz to toast at Day 2 – This morning we travel to the shores of Lake midnight.

Windermere, where we Day 3 – After breakfast we have included entry into take you on a scenic drive the Lakeside Aquarium.

After a few hours at leisure around Lake Ullswater, once described as we later enjoy a scenic 4 days from £389 dates

days from s/supp

Sat 30 Dec 4 £389 £65

HOTEL 3H

England’s most beautiful lake. Throughout the day we will enjoy plenty of photo opportunities and leisurely breaks. On our return journey to the hotel we will stop off at Kirkstone Pass, the Lake District’s highest pass.

Day 4 – Before we wave goodbye to our hosts and set off into 2018, enjoy some free time to explore Kendal. This beautiful town boasts a fine selection of shopping arcades, two castles and two museums.

Ullswater Kendal Skipton

2016 Sell Out Tour

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

“Excellent tour, no faults at all.“

- Mr R Wilkinson

• 3 nights’ dinner, bed & breakfast • Welcome drink • New Year’s Eve gala with buck’s fizz • Excursions to Skipton & Kendal • Lakeside Cruise (Lakeside Pier to Bowness) • Scenic drive through Lake Ullswater & Kirkstone Pass • Entry into Lakeside Aquarium

Carlisle

New Year Breaks

New Year in the Lake District

includes

Riverside Hotel, Kendal, Cumbria This 17th Century building has its own Victorian kitchen garden.

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1/19/2017 5:25:35 PM

London’s New Year Celebrations

includes Central Hotel

New Year Breaks CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

NEW New Year in Liverpool

Central Hotel

• 1 night bed & breakfast • Free time in London

Get ready for one of the most spectacular New Year celebrations.

Whether you choose to indulge in fine dining at one of London’s top restaurants, seek out an award-winning cocktail bar or end the year with a bang at the New Year’s Eve fireworks on the Thames, this New Year will be one to remember.

“It was my first trip with Skills & I will certainly use again, thank you“ - Ms M Vizard Day 1 – We travel to London, dropping our luggage off at our hotel. Centrally located, our hotel is within walking distance to the upmarket Kensington High Street, Hyde Park and the Natural History Museum. However you plan to spend your day, with the closest tube station just a short walk away, your

HOTEL 4H

evening celebrations can start as soon as you’re ready!

Day 2 – After breakfast enjoy a little more free time in London before we make our way home. With some of the Capital’s best museums, galleries and attractions open for business you won’t be short of options.

Copthorne Tara, Kensington, London

28 28 2017 SKILLS FESTIVE 52pp.indd 28

2 days from £129 dates

days f rom s /supp

The Copthorne Tara is an elegant Sun 31 Dec 2 £129 £60 hotel in Kensington, just a few minutes walk from the high street. Please note: Tickets to London’s Firework event on the Thames are not included in the price.

includes • 2 nights’ bed & breakfast • Complimentary drink on our coach • Excursions to Chester • Free time in Liverpool

As one of the country’s most famous city destinations, Liverpool certainly knows how to celebrate from glamorous champagne fuelled evenings to intimate bars and the fantastic Albert Dock you’re sure to find the perfect way to bring in the New Year on this short break.

Day 1 – We welcome you on board with a celebratory drink, as we begin our journey to Liverpool! This evening enjoy the New Year celebrations around the city.

World Heritage waterfront features the largest collection of Grade I listed buildings in the country and is bursting with international art and award-winning museums whilst the Cavern Quarter is home to one of the most famous clubs in the world – the Cavern Club and birthplace of The Beatles. Today it still thrives as a contemporary music venue showcasing live and local bands.

Day 2 – Enjoy your day at leisure, as we give you the opportunity to explore Liverpool in your own time, and with a range of world-class tourist attractions and more museums and galleries Day 3 – After breakfast we make our way anywhere outside of London there is something for everyone to experience. to Chester then home.

The Albert Dock, situated in a spectacular

HOTEL 4H

Aloft, Liverpool

Located in the centre of Liverpool, this hotel features a restaurant and a cocktail bar.

3 days from £199 dates

days f rom s/supp

Sun 31 Dec 3 £199 £95

1/19/2017 5:27:42 PM

Party Break

Skills 2018 Party Break You are all formally invited to the biggest event in the Skills calendar, our annual Party Break in Chester!

Day 1 - Following pick-ups we make our way to Chester for free time before travelling to the Queen Hotel in Chester. Once checked in, you will have plenty of time to prepare for tonight’s celebrations with the Skills team. Tonight’s 3-course meal will be followed by a disco, so be sure to bring your dancing shoes!

Day 2 - After breakfast, enjoy free time in the beautiful city of Chester before a mid-afternoon departure home. Chester and its magnificent medieval lined streets that are found across this walled city are bursting with character and diversity.

With so many attractions and shopping opportunities on offer you will be spoilt for choice on how to spend your time.

2 days from £89 dates

days from s/supp

Sat 20 Jan 2 £89 £15

2017 SKILLS FESTIVE 52pp.indd 29

HOTEL 4H

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Last year we were joined by over 200 passengers including family and members of the the Skills team for a night that we will always remember, and 2018 promises to be bigger and better than ever before!

The Queen Hotel, Chester This elegant hotel boasts modern and stylish rooms close to the city centre.

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Skills European Contents

NEW Bruges & Ghent Christmas Markets Mini Cruise

includes • Return coach travel • Return ferry sailing • 2 nights’ cabin accommodation • Entertainment on board • Full day excursion to Bruges & Ghent Christmas markets

CHRISTMAS MARKETS PAGE NEW Bruges & Ghent Christmas Markets Mini Cruise 30 Valkenburg Christmas Caves 32 Luxembourg, Trier & Bernkastel Kues Christmas Markets 33 NEW Dublin & Belfast Christmas Markets 34 Cologne & Dusseldorf Christmas Markets 35 Rudesheim & Frankfurt Christmas Markets 35 NEW Christmas Markets in the Black Forest 36 NEW Austrian Christmas Markets 37

Treat yourself to a short break with a difference on this mini cruise to SKILLS SPECIAL EVENTS & THEMED BREAKS PAGE Bruges and Ghent. Following the resounding success of our 2016 mini Disney’s Enchanted Christmas 31 cruises we invite you to discover two of Europe’s hidden treasures as NEW Turkey & Tinsel Festive Break in Valkenburg 32 they are transformed into a wintery wonderland for the Christmas NEW Festive Amsterdam 33 festivities.

NEW Danish Festive Fairtyale featuring Copenhagen 37 discover with fascinating Gothic-style Day 1 – We board our cruise ferry and buildings, picturesque canals and after settling into your cabin you are NEW Twixmas in Monschau 42 CHRISTMAS ESCAPES NEW 4* Christmas in Belgium 4* Christmas in Holland Alpine Austrian Christmas Catalonian Christmas & New Year

PAGE 38 39 40 41

NEW YEAR CELEBRATION BREAKS NEW New Year in Tuscany NEW New Year in the Black Forest NEW New Year Celebrations at Titanic Belfast New Year in Valkenburg

PAGE 43 44 45 45

2017 NEW TOURS TRADING CHARTER TRAVEL INSURANCE

46-48 49-50 51

2017 SKILLS FESTIVE 52pp.indd 30

free to enjoy the various facilities and entertainment on board.

Day 2 – Arriving early morning, enjoy a full day to explore Bruges and Ghent; two of Belgian’s finest cities. These UNESCO World Heritage Sites offer a whole host of medieval majesty to

legendary landmarks as well as the colourful Christmas markets selling the best of winter product, Christmas gifts and warm Glühwein.

Day 3 – After a merry couple of days we disembark at Hull and begin our journey home.

“Our Mini Cruses are fantastic value for a great few days away“ - Mrs Jessica Samuels P&O CRUISE FERRY

3 days from £129 dates

days f rom s/supp

Enjoy a host of facilities on board Fri 15 Dec 3 £129 CALL a P&O Cruise Ferry as we travel Onboard Meals: £48pp across the channel (2 x breakfast, 2 x evening meals)

Outside Cabin: £25pp Low Berth Supp: £23pp

1/19/2017 5:28:14 PM

Unwrap the best Christmas gift this year at Disneyland® Paris.

The halls are decked in the season’s finery, and the whole family can fa-la-la-la-la as Disney characters perform in Disney’s Christmas Parade. Meet Santa and a sackful of Disney characters; join the musical spirit at the Frozen Sing-A-long and Disney Dreams® of Christmas show. It’s a sleigh-full of family Christmas activities sure to leave every member of your family merry long after the grand finale in Disneyland® Park.

Day 1 – We start our fairy tale journey by crossing the Channel. We then continue to Disney’s resort where we will spend 3 night’s bed and breakfast at your chosen hotel.

Day 2 & 3 – Enjoy two fun-filled days in the Disneyland and Walt Disney Studios parks. Wrap up warm and experience a dazzling show featuring Olaf the Snowman from Disney’s Frozen, treat yourself to a souvenir at ‘Belle’s Christmas Village’, 4 days from £299 dates

days from s/supp

and be sure not to miss the ‘Dreams of Christmas’ Parade. As night time falls enjoy the Christmas tree lighting ceremony in the Town Square before a spectacular fireworks display brings an end to a magical day.

Day 4 – With a tear in our eye, but with a smile in our heart we bid a fond farewell to our favourite Disney characters and retrace our steps back to Calais for our return ferry to Dover and home.

Disney’s Hotel, Santa Fe

Fri 10 Nov 4 £299 CALL Disney’s Hotel, Newport Bay Club

2017 SKILLS FESTIVE 52pp.indd 31

• Return ferry sailing • 3 nights’ bed & continental breakfast • 2 day Disney Park Hopper ticket • Free time to enjoy the Disneyland Park • NEW Meal packages now available on request • NEW Hotel upgrades now available on request Please call us for more information

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

highlights of your stay

includes

Disneyland Paris

Disney’s Enchanted Christmas

31 1/19/2017 5:28:59 PM

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Themed Breaks

NEW Turkey & Tinsel Festive break in Valkenburg

includes

ValkenburgChristmas Valkenburg ChristmasCaves Caves

Entrance included

Festive Package

• Return ferry sailing • 3 nights’ dinner, bed & breakfast • Excursion to Maastricht Christmas markets Markets • Free time in Valkenburg • Entrance into the Christmas market Market caves Caves

• Return ferry sailing • 4 nights’ dinner, bed & breakfast • Welcome drink & chocolates • Christmas lunch • New Year’s Eve gala dinner, entertainment, champagne & a pastry • Farewell meal • Excursion to Maastricht • Three countries tour

Enjoy the fun of the festive season on our Turkey & Tinsel break in Valkenburg. Our entertainment package means the party starts as soon as you arrive. Visits to Maastricht, South Limburg and the Netherlands American Cemetery, make for a wonderful pre-Christmas break.

Day 1 – We arrive at our hotel to chocolates and a welcome drink. This evening enjoy a 4-course Christmas Eve dinner followed by a visit from Santa and Christmas cake.

Day 2 – Today celebrate Christmas Day! Enjoy a traditional Christmas lunch served with a glass of wine or beer. Our Christmas supper will be followed by an evening of entertainment and carols.

Day 3 – Visit Maastricht, a lively city steeped in history, Spanish and Roman ruins and delicious food and drink. After

free time we travel to our hotel to get ready for tonight’s gala dinner followed by an evening of entertainment. We’ll see in the ‘New Year’ with a glass of Champagne and ‘Oliebollen’ (local pastry).

Day 4 – We embark on a three countries tour visiting South Limburg, Aachen (a town in Germany) and the American Cemetery in the Netherlands. Tonight we enjoy a farewell meal in the hotel with a glass of wine or beer.

Day 5 – We begin our journey home.

HOTEL 3H

Hotel Walram, Valkenburg

32 32 2017 SKILLS FESTIVE 52pp.indd 32

A comfortable, modern hotel situated on a quiet square on the banks of the river ‘De Geul,’

5 days from £299 dates

days from s/supp

Mon 06 Nov 5 £299 £50

includes

Start off your fantastic festive season with a visit to Valkenburg’s unique Christmas Market hidden away in the atmospheric Velvet Cave – if you’re looking for something unique then this is for you. On this popular break we also visit the Christmas markets in Maastricht.

“Outstanding hotel“

- Mr A Woods

Day 1 – We sail across the English Channel and continue to Valkenburg.

Day 2 – Today we enjoy the festivities of Christmas in Valkenburg, Holland’s Christmas capital! The city’s main square is transformed into a winter wonderland, home to Europe’s largest singing Christmas tree. Our favourite part is the Christmas Market hidden in the Municipal Cave of Valkenburg aan de Geul – the largest and oldest

underground Christmas market in Europe.

Day 3 – Visit Maastricht, a wonderful city that takes on that extra spellbinding edge during the festive season. Visit the Christmas market, go ice skating and enjoy a ride on the ferris wheel.

Day 4 – We retrace our footsteps back and board our ferry at Calais and return home with fond memories.

HOTEL 3H

Hotel Walram, Valkenburg A comfortable, modern hotel situated on a quiet square on the banks of the river ‘De Geul,’

4 days from £259 dates

days from s/supp

Mon 20 Nov 4 £259 £50

Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

1/19/2017 5:29:48 PM

NEW Festive Amsterdam Luxembourg, Trier & Bernkastel includes Kues Christmas Markets Back by popular demand

includes • Return ferry sailing • 2 nights’ dinner, bed & breakfast • Full day to Amsterdam • Excursion to Haarlem Christmas market

Between Belgium, France and Germany this break is the perfect choice for those wanting a dual countries Christmas market experience. The multicultural Christmas market in Luxembourg and Trier, Germany’s oldest city offers a range of European flavour, with beautifully decorated chalets laden with gifts and gastronomic fayre.

Gentle canals make the perfect backdrop for this festive mini-break to Amsterdam. With an included excursion to Haarlem Christmas markets, the largest in Holland! The Christmas season is a wonderful time to be in Amsterdam when the city sparkles with bright lights, wintery scenery and festive good cheer.

Day 1 – We begin our journey to Luxembourg.

Day 2 – Visit Luxembourg for their traditional Christmas markets. Experience the wonderful atmosphere as the main square is turned into a Christmas village covered with sparkling wooden huts.

This afternoon enjoy free time in Vianden. Embedded in the landscape of the Ardennes, Vianden charms visitors with its narrow and paved lanes dominated by a magnificent castle.

HOTEL 3H

Grand Hotel, Vianden

Day 3 – Today we travel to Germany and Trier’s Christmas market. Amid the medieval surroundings of the Hauptmarkt Square and in front of the mighty cathedral, festively decorated huts create an enchanting Christmas atmosphere in Germany’s oldest town.

After free time we visit Bernkastel Kues, home to quaint half-timbered houses sure to get you into the festive spirit.

Day 4 – We retrace our footsteps back through France towards home.

4 days from £249 dates

days from s /supp

Sun 19 Nov 4 £249 NIL* This charming hotel is situated close to the chair lifts, Victor Hugo *First 6 singles are priced Museum and the castle. as above, then there is an additional supplement

2017 SKILLS FESTIVE 52pp.indd 33

Day 1 – After crossing the Channel this afternoon we arrive at the hotel for a 2 nights’ dinner, bed & breakfast stay.

Amsterdam’s beautiful cafés or brunch spots. Later today we visit Haarlem during the Haarlem Kertmarkt (Christmas markets)!

Day 2 – Amsterdam has everything Day 3 – We wave goodbye to the you need for a perfect day in the city.

After breakfast take in an art exhibition Netherlands and head home full of festive cheer. in a famous museum, stroll along the picturesque canals and go shopping before enjoying a stop for lunch in one of

“We enjoyed our day in Amsterdam“

- Mrs E Whatton

HOTEL 4H 3 days from £229 Hotel NH Leeuwenhorst, dates days from s/supp The Netherlands Fri 08 Dec 3 £229 £60 Located in Noordwijkerhout, this hotel has been awarded a Green Leaders Gold Award.

Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

• Return ferry sailings • 3 nights’ dinner, bed & breakfast • Excursions to Luxembourg Christmas market, Trier Christmas market & Bernkastel Kues • Free time in Vianden

Christmas markets

New itinerary for 2017

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1/19/2017 5:30:23 PM

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Christmas Shopper

includes • Return ferry sailings • 3 nights’ dinner, bed & breakfast • Excursion to Belfast & Dublin • Free use of hotel’s leisure facilities

Highly Recommended Hotel

NEW Dublin & Belfast at Christmas

On this perfect pre-Christmas treat we visit Dublin and Belfast for the ultimate city break! We think you’ll agree that there is nothing better than exploring a new city during the festive season, sipping on mulled wine, soaking up the festive atmosphere and enjoying a fabulous shopping-spree. highlights of your stay Day 1 – Following local pickups we travel to meet our ferry which will take us over to Dublin, from here we continue to our 4-star hotel. Once you’ve settled in perhaps take advantage of the free leisure facilities available at our hotel.

Day 2 – Today we travel to Belfast. Dropping you off as close to the the city centre as possible, you will be within walking distance of two incredible shopping centres: Victoria Square and CastleCourt, traditional pubs, great restaurants and fantastic attractions and landmarks. If you’ve

never been to the city before perhaps take a lap on the open-topped bus, a great way to discover Belfast’s old and new. The Christmas market is held in the grounds of Belfast City Hall, one of Belfast’s famous landmark buildings in the heart of the city centre.

Day 4 – After breakfast, feeling full of festive cheer and all shopped out we begin our return journey back home.

Day 3 – After breakfast we take you to Dublin. Here lies many sightseeing and shopping opportunities, maybe indulge in a drink at the famous Temple Bar or soak up the Christmas atmosphere dotted around the city.

HOTEL 4H

Ballymascanlon House, Co. Louth, Ireland This family run hotel is set within 130 acres of parkland.

4 days from £269 dates

days f rom s /supp

Mon 27 Nov 4 £269 £50

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1/19/2017 5:30:51 PM

includes • Return ferry sailing • 3 nights’ dinner, bed & breakfast • Full day to Cologne Christmas Market • Free time at Dusseldorf Christmas Markets

“First Skills break and we had an amazing time” Day 1 – We travel to our 4-star hotel in Dusseldorf for a festive stay.

Day 2 – With the magnificent Cologne cathedral as its grand backdrop we enjoy a full day excursion to Cologne for its traditionally infused Christmas market.

Hosting the largest Christmas tree in Rhineland it’s no wonder that the market attracts visitors year after year with 160 attractively designed wooden pavilions.

Day 3 – Time at leisure to enjoy the festivities taking place in Dusseldorf today. Discover all kinds of festive delights with over 200 lovingly decorated huts across numerous unique Christmas markets throughout the city centre. After free time we return to our hotel to enjoy our evening meal.

Day 4 – We retrace our footsteps back to England.

HOTEL 4H

Novotel City West, Dusseldorf This 4-star hotel is located on the outskirts of Dusseldorf with easy access to the city centre.

2017 SKILLS FESTIVE 52pp.indd 35

- Mr J Law

4 days from £249 dates

days from s/supp

Thu 23 Nov 4 £249 £50 Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

includes • Return ferry sailing • 3 nights’ dinner, bed & breakfast • Full day excursion to Frankfurt • Free time in Rüdesheim

From mulled wine to unique gifts and tasty local delicacies on this festive treat we visit Rüdesheim and Frankfurt. Home to Germany’s most popular Christmas market and full of seasonal atmosphere it really is the season to be jolly.

Day 1 – We travel for our ferry and continue to our pretty hotel.

Day 2 – Enjoy today exploring Rüdesheim. After breakfast perhaps visit the Old Town, which dates to the Middle Ages. Here you will find cosy traditional wine taverns and the world-famous Drosselgasse. Set in the heart of the old town it is a magnet for tourists and the pedestrianised streets host traditional restaurants and the wine flows to the sound of traditional music which plays daily.

Day 3 – We visit Frankfurt, a city of great diversity. Whilst here enjoy the festivities taking place at the Frankfurt Christmas market, one of the oldest and most beautiful Christmas markets in Germany.

In front of the Roman Town Hall you can find the largest Christmas tree of the Republic which stretches into the sky and you can sample festive regional products such as the Bethmännchen, a marzipan pastry with almonds or hot apple wine.

Day 4 – Full of festive cheer we begin our journey home.

HOTEL 3H

Rhein Hotel, Rudesheim am Rhein

4 days from £239 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Prepare to explore the enchanting Christmas markets in Cologne and Dusseldorf on this fantastic value break. The festive season turns these two wonderful cities into a fairy-tale as enticing aromas of cinnamon and mulled wine fills the air and hundreds of stalls line the streets lovingly decorated in twinkling lights.

Rüdesheim & Frankfurt Christmas Markets

Christmas markets

Cologne & Dusseldorf Christmas Markets

days from s/supp

Mon 27 Nov 4 £239 £55

This family run hotel boasts a long tradition of hospitality and is Please note: If Christmas markets not operating on these dates or located in a beautiful park. any elements not available no compensation will be payable.

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1/19/2017 5:31:10 PM

Hornberg Triberg

Manager’s Favourite

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Christmas markets

includes • Return ferry sailings • 2 nights’ bed & breakfast en-route • 3 nights’ dinner, bed & breakfast in resort • Welcome drink • Excursion to Strasbourg Christmas markets Freiburg Christmas markets & Obernai • Visit to a glass blowing factory & Christmas Village in Wolfach

NEW Christmas Markets in The Black Forest

Experience the charm of the Black Forest and share in the fairy-tale atmosphere on this retreat which takes us to Strasbourg the ‘Capital of Christmas’ home to the oldest Christmas Market in Europe, Freiburg Christmas Markets and a visit to Wolfach - the last glass blowing factory in the Black Forest. highlights of your stay Day 1 – After an early start Day 3 – Today we visit we travel to our overnight Wolfach in the Black Forest, where we have hotel. arranged a visit to a glass blowing factory. The Day 2 – En-route to our resort we visit Strasbourg, “Dorotheenhütte” is the only glassworks in the Black home to the very first Christmas market in Europe Forest where you can see how lead crystal is mouthin 1570. Since this time blown and hand-cut. Then Strasbourg has continued the tradition of an authentic we enjoy free time in the Christmas Village with and warm Christmas market, made up of around thoughtfully decorated little houses and scenes all 300 stalls it is now one presented under a twinkling of the largest Christmas starry sky. Afterwards we markets in Europe. After return to the hotel for an some free time here we continue to the hotel where afternoon at leisure. we arrive to a welcome Day 4 – After a leisurely drink. morning we visit the historical old city of Freiburg

HOTEL 3H

Hotel Schloss, Hornberg This Castle hotel lies in the hills above Gutachtal Valley.

36 36 2017 SKILLS FESTIVE 52pp.indd 36

to explore the magical atmosphere that prevails at the Christmas market, where you can delight in a wide variety of traditional craft products, including glass blowing and colourful wooden toys.

Day 5 – We leave our hotel with a warming glow in our hearts and retrace our steps back to our overnight hotel, enjoying a leisurely break in the charming town of Obernai, situated in Alsace.

Day 6 – Following an early start we re-join our ferry sailing and continue home.

6 days from £399 dates

days from s/supp

Sat 02 Dec 6 £399 £80 Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

1/19/2017 5:31:37 PM

includes Manager’s Favourite

• Return ferry sailings • 2 nights bed & breakfast en-route • 3 nights’ bed & breakfast in resort • Guided city tour of Copenhagen • Excursion to Copenhagen Christmas markets

NEW Austrian Christmas Markets

includes Manager’s Favourite

• Return ferry sailings • 2 nights’ bed & breakfast en-route • 4 nights’ dinner, bed & breakfast in resort • Excursions to Innsbruck & Salzburg • Free time in resort • Optional excursion to Munich

Experience the magic of the Austrian Christmas markets on this break that combines the stunning markets of Innsbruck and Salzburg with an optional excursion to Munich, one of Germany’s most popular destinations.

Day 1 – We travel to our overnight hotel.

Day 2 – We head to Puttgarden where our ferry will take us over to Rodby.

Later we check into our hotel in central Copenhagen.

Day 3 – After breakfast we have arranged a guided tour of Copenhagen. Afterwards we visit Copenhagen’s Christmas markets, the historic cobbled street of Nyhavn sets the scene for an idyllic way of experiencing Danish “hygge“ and Christmas traditions.

Day 4 – Today you can experience the

Day 1 – We travel to our overnight hotel.

Day 2 – We continue to our 4-star hotel, situated in the picturesque Wildschönau valley.

Day 3 – Enjoy a full day excursion to Innsbruck, the Christmas markets here are counted amongst the most beautiful in the Alpine region, situated in front of the famous Golden Roof.

Day 4 – Enjoy a day at leisure in your resort of Niederau. Or why not join us on an optional excursion to Munich;

magic of Copenhagen at your own pace, why not visit Tivoli Gardens amusement park, a seasonal highlight! (Tivoli Gardens at own cost). Or walk to the Hans Christian Andersen Christmas market at Axeltorv Square, named after the world renowed storyteller. Here you can taste, smell and shop everything your heart desires.

Day 5 – After breakfast we begin our return journey back to our overnight hotel Day 6 – Today we will sail back across the Channel and continue home.

HOTEL 4H

6 days from £549

Comfort Hotel dates days from s/supp Vesterbro, Copenhagen Wed 13 Dec 6 £549 £ 195 Situated in the Vesterbro district, about 5 minutes’ walk from Tivoli Amusement park.

2017 SKILLS FESTIVE 52pp.indd 37

Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

one of Germany’s most popular tourist destinations. ( €20 bookable with the driver) Day 5 – We visit Salzburg’s historical district which is annually transformed into a cheerful blend of warmth and joyous anticipation for Christmas!

Day 6 – After breakfast we wave goodbye to our hosts and travel back to our overnight hotel.

Day 7 – With Christmas just around the corner we make our way back home to put our gifts under the tree.

HOTEL 4H

Hotel Sonnschein, Wildschönau, Austria Situated in the Wildschönau Valley. It offers a spa area with an indoor pool & a sauna.

7 days from £449 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Copenhagen oozes with atmosphere during Hygge. On this getaway, we include a guided tour through historic Copenhagen and an excursion to Hans Christian Andersen Christmas market. Don’t miss your chance to taste a popular Danish cake on this magical festive fairytale escape.

Christmas markets

NEW Danish Festive Fairytale featuring Copenhagen

days from s/supp

Mon 04 Dec 7 £449 £95 Please note: If Christmas markets not operating on these dates or any elements not available no compensation will be payable.

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CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Belgium Christmas

includes BRUSSELS

Dinant Reims

Journey on the Champagne Route

• Return ferry sailings • 4 nights’ dinner, bed & breakfast • 4-course Christmas dinner • Excursions to Dinant, Reims & the Champagne route

NEW 4* Christmas in Belgium This festive season spend Christmas in Belgium, staying at a 4* hotel in the peaceful village of Bouillon we have included a full Christmas package and excursions to picturesque Dinant and Reims Champagne region. highlights of your stay Day 1 – After an early start we sail across to continental Europe and arrive at our 4* hotel in the village of Bouillon. Known as the ‘Pearl of the Semois Valley’ Bouillon is without a doubt the most important and most attractive centre of the Semois Valley.

Day 2 – Today we visit the beautiful town of Dinant in the Belgian region of Condroz. Thanks to its unique location sparkling along the River Meuse set against the steep rock face, Dinant’s Old Town is one of the most impressive sights in Europe.

Day 3 – Spend Christmas day at our hotel surrounded by friends, old and new.

Perhaps explore your surroundings of Bouillon, a beautiful town overlooked by a medieval castle. This evening we enjoy a 4-course festive dinner.

Taittinger, Veuve Cliquot and Dom Perignon.

Day 5 – We retrace our footsteps back across the Channel and home.

Day 4 – Today we have arranged a full day excursion of the Champagne route from Reims to Epernay. Walk along the famous ‘Avenue de Champagne’ a boulevard lined with magnificent mansions occupied by famous Maisons de Champagne (Champagne houses) including Lanson,

HOTEL 4H

Hotel de La Poste, Bouillon, Belgium This historic building is located on the banks of the Semois river.

5 days from £499 dates

Sat 23 Dec

days from s/supp

5 £499 £125

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1/19/2017 5:32:27 PM

Christmas is a time to share with family and friends (and delicious food!) And that’s exactly what we have for you on our Christmas in Holland. With an unbeatable Christmas package at the hotel and visits to Amsterdam, The Hague and Scheveningen you’re guaranteed to have a “Prettige Kerstdagen” (Merry Christmas). highlights of your stay Christmas Day in the warmth and comfort of our hotel, joined by family and friends, old and new. Relax and enjoy Christmas lunch followed by a traditional Day 2 – We travel to Christmas dinner with Amsterdam where the gentle twinkling canals and all of the trimmings and an evening of music and pastel coloured houses dancing. provide the perfect back drop to soak up the sights of this amazing city. Indulge Day 4 – This morning we head to The Hague, in some last minute known as “The Royal City shopping or sit back and by the Sea”. This beautiful watch the world go by in city hosts a selection of one of the city’s famous important monuments, cafés. historic districts and is home to many members Day 3 – Spend your

“Another fantastic trip with Skills 5 days from £409 dates

days f rom s/supp

Sat 23 Dec

2017 SKILLS FESTIVE 52pp.indd 39

5 £409 £85

of the Dutch royal family who still live in its chic neighbourhoods.

Afterwards we visit Scheveningen, Holland’s most famous sea-side resort.

Day 5 – After breakfast we bid a fond farewell and begin our journey home.

- Mr & Mrs Isaac

HOTEL 4H

Amsterdam The Hague

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Day 1 – After our ferry sailing we continue to the hotel for 4 nights’ dinner, bed & breakfast.

• Return ferry sailings • 4 nights’ dinner, bed & breakfast • 1 Christmas lunch & dinner • Excursion to Amsterdam, The Hague & Scheveningen

Holland Christmas

4* Christmas in Holland

includes

Golden Tulip Zevenbergen, Holland This comfortable hotel guarantees an unforgettable stay.

39 1/19/2017 5:32:44 PM

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Austrian Christmas

includes

St Mortiz

Journey on the Rhaetian Railway

• Return ferry sailings • 2 nights’ bed & breakfast en-route • 5 nights’ dinner, bed & breakfast & welcome drink • Evening entertainment & souvenir on departure • Sleigh ride with Schnapps • Visit to Feldkirch Christmas market with mulled wine & Chur Cathedral • Journey on the Rhaetian Railway • Excursions to Bregenzerwald, Hittisau, Schwarzenberg, Bödele, Walgau, Kloster Valley • Free time in St Mortiz & Chur

NEW Alpine Austrian Christmas

Spend a white Christmas in the enchanted Austrian Alps. We visit Feldkirch Christmas market and Chur Cathedral. Indulge in a sleigh ride and enjoy a captivating ride on the Rhaetian Railway, regarded as one of the World’s most spectacular journeys on this fantastic Christmas getaway that you will cherish forever. highlights of your stay Day 1 – We travel to our overnight hotel.

Day 2 – Continue to our hotel in Feldkirch, where our hosts will greet us with a hot winter punch and some local information.

Day 3 – Visit Bregenzerwald before travelling to Hittisau - Here we have a sleigh ride for you to enjoy with a complimentary Schnapps. Afterwards we visit Schwarzenberg, one of the most beautiful areas in Austria. Then to Bödele along Lake Constance and end the day at Feldkirch Christmas Market, considered to be the prettiest in the region.

Tonight we enjoy a 4-course dinner.

Day 4 – Enjoy the wintery atmosphere up at Arlberg Pass. Then travel through the Kloster Valley and back to the hotel for a traditional evening meal with aperitif and carol singing.

Day 5 – Celebrate in the warmth of the hotel today.

Enjoy a traditional turkey lunch before Christmas dinner is served, followed by an evening of music and a visit from Father Christmas.

Day 6 – We have arranged a journey on the Rhaetian Railway, regarded as one of the world’s most

HOTEL 4H

Hotel Weisses Kreuz, Feldkirch, Austria This hotel overlooks the mountains and offers modern rooms.

spectacular routes winding its way through the Graubunden mountains, viaducts and tunnels on one of the most picturesque mountain routes in the world. On our arrival in St. Mortiz enjoy a couple of hours before travelling to nearby Chur where we visit the Cathedral of the Assumption. Dinner this evening will be followed by traditional zither music.

Day 7 – After a charming Christmas break we leave retracing our steps back to our overnight hotel, taking away cherished memories and a souvenir with us.

Day 8 – We continue home.

8 days from £699 dates

days from s/supp

Thu 21 Dec 8 £699 £140

40 40 2017 SKILLS FESTIVE 52pp.indd 40

1/19/2017 5:32:58 PM

Leave behind the cold and spend this festive season on Spain’s beautiful Costa Brava, enjoying Christmas and New Year with all the trimmings in the popular Hotel Volga. Complete with a fantastic Christmas and New Year package and excursions to Barcelona, Tossa de Mar, Lloret de Mar and Girona. highlights of your stay

Day 2 – We continue our journey towards Spain arriving at our resort in Calella.

Day 3 to 11– Our stay at the Hotel Volga features a Christmas and New Year celebration package with drink and snack offers every day and excursions to some of Spain’s most beautiful destinations; including Barcelona, Lloret de Mar, Tossa De Mar and Girona.

13 days from £799 dates

days from s/supp

Fri 22 Dec 13 £799 £280

2017 SKILLS FESTIVE 52pp.indd 41

Barcelona – Located perfectly between the sea and the mountains, Barcelona has a reputation for being the most cosmopolitan, modern and avant-garde city in Spain.

Lloret de Mar – This town is best known for its five stunning Mediterranean beaches. The main beach features a promenade with scenic views and excellent bars and restaurants.

Tossa De Mar – An ancient fisherman’s village with an important historical background that has become a well-known tourist destination.

HOTEL 4H

Girona – Bursting with graceful architecture, Roman ruins and museums, its historic Jewish quarter boasts cobbled streets and antique shops with many restaurants, bars and shops to enjoy.

Montserrat €20 Bookable with driver – Montserrat is a spectacularly beautiful Benedictine monk mountain retreat that offers simply breath-taking mountain views.

Day 12 – We retrace our steps to our overnight hotel.

Day 13 – After an early breakfast we return home.

Barcelona Valenica Alicante

Customer Favourite

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Day 1 – Travelling south we sail to continental Europe and travel to our overnight hotel for one night bed and breakfast.

• Return ferry sailings • 2 nights’ bed & breakfast en route • 10 nights’ dinner, bed & breakfast & entertainment • Brunch every day (8am – 2pm) • Drink & snack offers every day (2pm – 6pm) • 2 gala dinners on Christmas Eve & New Year’s Eve • 2 special lunches with wine & Champagne • Excursions to Barcelona, Lloret de Mar, Tossa De Mar & Girona • Optional excursion to Montserrat (€20 bookable with driver)

Spanish Christmas

Catalonian Christmas & New Year

includes

Hotel Volga, Calella, Barcelona In the heart of Calella, this is a popular hotel with our passengers.

41 1/19/2017 5:33:13 PM

includes

Twixmas Breaks

Maastricht Aachen Monschau

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Drink Offers at the hotel

BERLIN • Return ferry sailings

• 3 nights’ dinner, bed & breakfast • Welcome glass of Gluhwein • Drinks offers at the bar (8pm – 9pm) • Tea/Coffee served after dinner • Free use of indoor pool & sauna • Bowling on 1 night in hotel • Excursions to Maastricht & Aachen • Free time in Monschau

NEW Twixmas in Monschau Our new Twixmas break in beautiful Monschau is a wonderful chance to treat yourself after the busy Christmas period. With free access to the hotel’s sauna it is the perfect opportunity to recharge your batteries and with excursions to Maastricht and Aachen, it’s simply too good to miss. highlights of your stay Day 1 – Following an early Day 3 – This morning we visit Maastricht, filled with start we sail across to Continental Europe and are both Spanish and Roman ruins to explore, delicious greeted on our arrival at our hotel in Germany with food and drink to sample a welcome glass of mulled and French and Belgian architectural twists. After wine. some free time we travel to Aachen, historically this spaDay 2 – After breakfast enjoy free time to explore town was the place where the German kings were our beautiful resort of crowned. The city is packed Monschau. This medieval with historic sites including landscape is home to buildings, city gates and idyllic half-timbered houses, narrow streets and beautiful fountains. cobblestones. Or perhaps enjoy a relaxing day in the Day 4 – Feeling relaxed and warmth of our hotel where ready for the New Year we you will have free use of the retrace our footsteps home. hotel’s leisure facilities.

HOTEL 4H

Hotel Carat, Monschau, Germany Surrounded by Eifel National Park with views to enjoy.

4 days from £299 dates

days from s/supp

Wed 27 Dec 4 £299 £50

42 42 2017 SKILLS FESTIVE 52pp.indd 42

1/19/2017 5:33:37 PM

Enjoy a fantastic New Year in the pretty Tuscan town of Montecatini.

Surrounded by picturesque scenery and immersed in Italian culture and delicious cuisine our New Year package includes a New Year’s Eve gala dinner, entertainment and excursions to Florence, Pisa and Lucca

8 days from £629 dates

days from s/supp

Thu 28 Dec 8 £629 £130

2017 SKILLS FESTIVE 52pp.indd 43

HOTEL 4H

day at leisure to relax and unwind in our resort. Or perhaps visit the free New Year’s Day concert held at Terme Tettuccino.

Day 6 – Full day excursion to Florence, wander some of the oldest streets in the city to discover Florence’s museums, palaces and churches home to some of the greatest artistic treasures in the world.

Day 7 – Leaving only fond memories behind, we travel to our overnight hotel.

Day 8 – After an early start we retrace our steps back across the Channel and return home.

Lucca Pisa

San Marino Florence

ROME

Fantastic New Years Eve package

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

highlights of your stay Day 1 – Following an early town in Italy entirely departure we travel to our surrounded by walls. overnight hotel.

Day 4 – Enjoy a day at leisure in Montecatini Day 2 – After breakfast Terme, the largest we continue to our main spa-town in Italy. This hotel. On arrival we peaceful town has thermal enjoy a welcome drink establishments, elegant accompanied by local wellness centres, highdelicacies. quality shops and bars Day 3 – This morning we and restaurants. Later we take you to Pisa, home to are treated to a 6-course the most iconic building in New Year’s Eve gala dinner Italy – the Leaning Tower, served with excellent local located in the Piazza dei wines and champagne.

Miracoli (the Square of Our evening will continue Miracles) whilst you’re here late into the night with you can also see the Pisa live music, dancing and Cathedral and the many entertainment at our hotel. baroque buildings. Later we visit Lucca, the birthplace Day 5 – After a late breakfast enjoy another of Puccini, and the only

• Return ferry sailings • 2 nights’ bed and breakfast en-route • 5 nights’ dinner, bed & breakfast in resort • Welcome drink • Entertainment • New Year’s Eve 6-course gala dinner • Excursions to Pisa, Lucca and Florence • Free time in resort

New Year Breaks

NEW New Year in Tuscany

includes

Hotel Biondi, Montecatini Terme, Located in Montecatini this hotel offers an indoor pool.

43 1/19/2017 5:33:55 PM

Hornberg Triberg

Beautiful Scenic Journey

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

New Year Breaks

includes • Return ferry sailings • 2 nights’ bed & breakfast en-route • 4 nights’ dinner, bed & breakfast in resort & a welcome drink • 1 afternoon tea & cake • 5-Course New Year’s Eve dinner • Excursions to Baden-Baden, Strasbourg, Gengenbach, Freiburg, Zell & Obernai • Scenic journey through Schwarzwaldhochstrasse

NEW New Year in the Black Forest

Charming towns and magnificent winter scenery await you this New Year in the Black Forest. On this enchanting journey we include a stunning, scenic drive along Germany’s famous Schwarzwaldhochstrasse road and excursions to Strasbourg, Gengenbach, Freiburg, Zell, Baden-Baden and Obernai.

highlights of your stay offers unbeatable, Day 1 – After pick-ups we sail across the Channel and spectacular views across continue to our overnight the Black Forest and the Rhine plain to the Vosges hotel. mountains. We finish with Day 2 – We travel to some free time to explore our main hotel today, the beautiful spa-town of enjoying some free time in Baden-Baden.

Strasbourg, a city filled with Day 4 – This morning we culture and architecture visit the picture perfect, blending both German 13th Century town of and French influences.

We arrive at our hotel to a Gengenbach, arguably welcome drink followed by the prettiest town in a 3-course dinner, finished Germany. Explore this townscape crowned with off with tea/coffee. towering medieval spires, Day 3 – We have arranged a a cobblestone town square scenic tour of the beautiful and a little chapel on a Black Forest. Starting off hill overlooking the town. at Freudenstadt our coach Later we travel back to the will drive along the famous hotel for tonight’s 5-course Schwarzwaldhochstrasse ‘Silvester’ dinner followed - Germany’s oldest by live music and dancing to panoramic road – which welcome in the New Year.

HOTEL 3H

Hotel Bären, Oberharmersbach, The Hotel Bären offers comfortable rooms, a bar and a music cellar.

Day 5 – After a leisurely breakfast we head to Freiburg, one of Germany’s oldest gems. Since its foundation in 1120, Freiburg has become a cultural and historical mosaic of colours and variety, exciting all of its visitors. Tonight’s dinner will again be finished off with tea/coffee.

Day 6 – After breakfast we return to our overnight hotel, enjoying a leisurely stop at Obernai and Zell, these two picturesque, medieval towns offer pretty narrow streets and quaint plazas.

Day 7 – We retrace our footsteps home.

7 days from £549 dates

days f rom s/supp

Thu 28 Dec 7 £549 £80

44 44 2017 SKILLS FESTIVE 52pp.indd 44

1/19/2017 5:34:20 PM

NEW New Year Celebrations At Titanic Belfast

includes

Entrance included

2016 Customer Favourite • Return ferry sailings • 3 nights’ dinner, bed & breakfast • Excursion to Maastricht • Free time in Valkenburg • Festive dinner & entertainment on New Year’s Eve

• Return ferry sailings • 3 nights’ dinner, bed & breakfast • New Year’s Eve gala ball at Titanic Belfast • Excursions to the Giant’s Causeway • Free time in Belfast

Day 1 – After an early departure we catch includes a live band, midnight piper and DJ the ferry across to Dublin and travel to our entertainment. hotel.

Day 3 – After a leisurely breakfast this afternoon we take you into Belfast for free Day 2 – Today we journey to Giant’s time. Northern Ireland offers an unrivalled Causeway for a couple of hours to enjoy retail experience so perhaps head to the stunning scenery before returning to the hotel to prepare for this evening’s Victoria Square to make the most of the New Year celebrations. Tonight we enjoy a sales.

New Year’s Eve gala ball at Titanic Belfast.

Day 4 – Taking back treasured memories Our night begins with a fabulous cocktail and treasured friends, we begin our on arrival and a light supper before journey home and into 2018. dancing the night away in front of the stunning Titanic staircase. Our evening

HOTEL 3H

Loughshore Hotel, Belfast The Loughshore hotel offers contemporary decorated rooms.

4 days from £389 dates

days from s/supp

Sat 30 Dec 4 £389 £80

Celebrate New Year in one of Europe’s best kept secrets, Valkenburg. With an excellent festive package and included excursions to Maastricht and Valkenburg you can celebrate the New Year with friends, old and new.

“This trip to Valkenburg was outstanding and beats any other New Year tour we have done” - Mrs J.B Tainton Day 1 – We set sail and travel to our hotel. New Year in style.

Day 2 – Spend the day in Maastricht, one of the oldest cities in Holland. Take a stroll through the historic inner city where churches, city walls and grand squares seamlessly merge with a varied range of quirky and popular shops. Later we return to the hotel to prepare for tonight’s festivities, indulge in a festive dinner and delightful local pastry followed by an evening of entertainment to bring in the

Day 3 – After a leisurely breakfast, enjoy a day at leisure. Reminisce with friends and stay warm in the comfort of the hotel or wrap up and take a refreshing stroll into enchanting Valkenburg, where you can enjoy the graceful castle, charismatic grottos, catacombs and stunning scenery.

Day 4 – After breakfast we depart for the ferry crossing and return home.

HOTEL 3H

Hotel Walram, Valkenburg A comfortable, modern hotel situated on a quiet square on the banks of the river ‘De Geul,’

4 days from £329 dates

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Ring in this New Year with a truly unbeatable celebratory evening in front of the iconic Titanic Staircase. With a special New Year’s Eve Gala Ball at Titanic Belfast and excursions to Giant’s Causeway we guarantee this New Year will be unlike any other.

2017 SKILLS FESTIVE 52pp.indd 45

New Year in Valkenburg

New Year Breaks

Titanic Belfast named Best Attraction in Europe

includes

days from s/supp

Sat 30 Dec 4 £329 £40

45 1/19/2017 5:34:34 PM

2017 New Tours CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

NEW Tours Added in 2017 Here at the Skills Group we strive to keep up to date with the latest attractions and exhibitions which constantly open throughout the Great British Isles and Continental Europe.

We continue to work hard everyday to plan new, exciting tours and investigate ways in which we can continue to improve your holiday experience with us. This means that even after the release of our brochures, we continue to research and plan new tours for you.

Over the next couple of pages we have highlighted some of our favourite brand new breaks and destinations that you can discover in our Summer 2017 programmes throughout Skills, CoachStyle and Laver Holidays.

Best wishes, Jessica Samuels and Rachael Askwith-Keilty

Skills Continental Product Planner

Skills British & Laver Holidays Product Planner

Worldwide Breaks By Air, Rail & Cruise

46 46 2017 SKILLS FESTIVE 52pp.indd 46

The Skills Group can act as an agent for all trusted and well-respected international tour operators.

Our travel specialists can offer honest and impartial advice and find you a holiday anywhere in the world, that’s perfect for you.

The tours contained in this brochure are just a sample of what we can offer so if you can’t see anything you’re looking for, get in touch with a member of our team or request our NEW 2017 Air, Rail & Cruise Brochure! (Pictured right)

Your perso nal invita tion to your

next holid ay from:

Our ABTA licensing also means that we can offer you financial protection so what are you waiting for? Visit us in any of our Skills shops today or call a member of our friendly travel experts on: 0115 9222 441 1/19/2017 5:35:57 PM

JERSEY BY AIR

CRUISE & MARITIME: SCOTTISH HIGHLIGHTS & FAROES

Enjoy a more relaxed pace of life and discover stunning scenery and an array of wonderful attractions on the Channel Islands.

Jersey makes for an amazing place to visit for a rejuvenating getaway, no matter the time of year.

Dramatic scenery, fascinating history, bountiful wildlife and the legacies of ancient cultures are all waiting to be discovered on this wonderful cruise taking you north to the remote Faroese archipelago and far-flung Scottish island outposts.

includes:

includes:

Departures

Fri 07 Jul Fri 01 Sep

Days Price S/Supp

5 7

£549 CALL £659 CALL

• 7 nights’ full board on-board Columbus cruise ship • Welcome drink + croissant at our departure lounge • Return coach travel to Tilbury Docks

Departures Departures Sat 10 Jun

Mon Fri 0728 JulAug

Days Price S/Supp Days Price S/Supp 7 £669 CALL

8 £799 5 £549 CALL

*Due to your address location there may be an additional chatrge for door-to-door pickups. Call for more info.

BABBACOMBE

JERSEY BY FERRY Jersey is the largest of the Channel Islands and on this 6 day tour we have picked out some of the highlights of this beautiful island.

INCLUDES INSURANCE

includes:

• Door-to-Door service • 5 nights’ DBB + Return ferries • Admission to Samares Manor Gardens • Full day island tour • Afternoon Tea at St. Brelade’s Bay • Trip to La Mares Vineyard Departures

Sun 08 Oct

Days Price S/Supp

6 £599 £125

KENT TV & MOVIE MAGIC

Welcome to Babbacombe Bay on the English Riviera! With great beaches, superb attractions, and fresh local fish and seafood to tempt your tastebuds it’s a great opportunity to explore the English Riviera. A break here at any time of year is the perfect way to relax and unwind. includes:

• 4 nights’ dinner, bed & breakfast • Entertainment at the hotel • Excursion to Buckfast Abbey & Torquay • Tea, coffee & biscuits on arrival Departures

Mon 30 Oct

Days Price S/Supp

5 £199 NIL

Go behind the scenes on a tour of Kent’s most famous attractions. From Knole House and Groomsbridge Place Gardens to the historic cobbles at Chatham Dockyard, we explore every filmmakers dream.

HOTEL ****

Mercure Brands Hatch ****, Dartford This modern hotel is situated in beautifully landscaped grounds.

INCLUDES

• Return coach travel • 4 nights’ dinner, bed & breakfast • Free time in Cambridge & Chatham Docks • ‘Call the Midwife’ tour • Entry to Knole House & Groomsbridge Place

Departures

Mon 28 Aug

Days

5

Price

£385

S/Supp

£75

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

• Door-to-Door pickups* • Return flights from East Midlands airport + Meet & Greet • Full day island tour • 6 nights’ DBB • Free time in Jersey

2017 New Tours

NEW 2017 Tours: UK

Key: Skills British & Skills Continental Breaks

CoachStyle Breaks

Call to Request a CoachStyle or Laver Holiday’s brochure NOW on 08456 66 55 44* Or visit our website: www.Skills.co.uk

Laver Holidays Breaks

*Prices are based on 2 adults sharing a double or twin. Single supplements apply. Prices are subject to availability and may change at any time. Call now for your price. Skills Holidays act as retail agents for destination specialists. ATOL protected 9503.

2017 SKILLS FESTIVE 52pp.indd 47

47 1/19/2017 5:37:25 PM

2017 New Tours

NEW 2017 Tours: Europe SINGLES: 4* IRISH TASTER This is the ideal break if you want to experience a new destination, in good company! On this break we stay in a 4* hotel, where you can even indulge in a little ‘me’ time with a 25% off voucher on spa treatments! We’ve also included excursions to Dublin, Belvedere Castle & a River Cruise along River Iffey.

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

includes:

• 4 nights dinner, bed & breakfast • 25% off spa treatments at hotel • 2 night’s entertainment • Excursion to Dublin, Belvedere Castle & Gardens, Athlone • River cruise along River Iffey Departures

Mon 22 May

Days Price S/Supp

5

£429 NIL

4* CHATEAU IN CHANTILLY France is a firm favourite with our travellers and on this luxurious break we stay in Chantilly in a 4* French Chateâu, with excursions to Amiens and Albert, recognisable as the central points for the Battle of Somme and Château de Chantilly, a storybook castle that is now a world-famous art museum. includes:

• 4 nights’ dinner, bed & breakfast • Free access to the hotel’s indoor pool, sauna & steam room • Excursions to Amiens • Admission into Château de Chantilly & Free time Departures

Sun 16 Jul

Days Price S/Supp

5

£479 £128

LA DOLCE VITA: ITALIAN COOKING, GENOA & PORTOFINO

DELIGHTFUL BELGIUM

Italy oozes style, culture and beauty – this break will lead you on a memorable adventure with excursions to Portofino, Genoa and a scenic journey by train and boat to the villages of the Cinque Terre. We also include a delicious Italian cookery class, with a chance to sample delicious food and fine wines. includes:

• 2 nights BB en-route + 5 nights’ DBB • Pasta cooking class with lunch + 1 light lunch • Boat trip to Portofino • Guided tour of Genoa • Excursion to Cinque Terre with train ride + boat trip Departures

Sat 10 Jun

Days Price S/Supp

8

£589 £140

GUIDE TO CATALAN CUISINE FEATURING BARCELONA With a reputation for producing some of Spain’s finest cuisine, it’s not just a matter of a few regional dishes but a gastronomy of magnificent tastes, colours and smells. On this break get stuck into Cheeses, Seafood and Sangria as we embark on a guided Catalan food tour in Barcelona! includes:

• 5 nights’ bed & breakfast • 1 dinner in hotel in Barcelona • Free time in Barcelona • Full guided Catalan food tour in Barcelona with inclusive food & drink Departures

Fri 11 Aug

Days Price S/Supp

6 £499 £130

HOTEL ****

Leopold Hotel, Oudenaarde, Belgium The Leopold Hotel combines elegance with a welcoming and friendly service. Located on the Scheldt it’s within walking distance to the city.

INCLUDES

• Return ferry sailing • 4 nights’ dinner, bed & breakfast • Full day in Bruges • Full day in Antwerp • Excursion to Ghent & local brewery • Evening meal at Petegem Castle Departures

Sun 20 Aug

Stay up to date with Skills online 48 48

To keep up to date with our latest news, brand new tours and exclusive offers sign up to our Skills Group newsletter via our website: www.skills.co.uk

2017 SKILLS FESTIVE 52pp.indd 48

Days Price

5

S/Supp

£369 £120

www.twitter.com/SkillsHolidays www.facebook.com/SkillsHolidays1919 www.youtube.com/SkillsHolidays www.instagram/SkillsHolidays

1/19/2017 5:37:54 PM

n the ty.

1919

1. Who are we?

This Trading Charter/Booking Conditions are the standard trading conditions of Skills Motor Coaches Ltd (t/a Skills Holidays) [or Skills Travel Ltd (t/a Skills Day Out and Coachstyle) and Laver Holidays Ltd as appropriate]. Our full details and registered address are given at the end of these terms.

2. Why should I read these pages? Because it is very important.

2.1 Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.

2.2 When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions.

2.3 This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the exclusive jurisdiction of the Courts of England and Wales.

2.4 These contract terms and any financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday. Your booking agent will have a copy or alternatively you can request one prior to booking your holiday from us.

2.5 If you were unaware of this trading charter before you made your booking and you are not happy to proceed with the booking now that you have seen it, within 7 days of receiving this trading charter you will need to give us written notice of your intention not to proceed with the booking and return any documentation provided by us or the travel agent with whom you booked. Your booking will then be cancelled and your monies will be returned in full, provided you have not commenced your travel.

3. How and when do you make a contract with us?

3.1 We welcome you making contact with us in a number of ways. You can write to us, phone us, use a nominated travel agent, e-mail or visit our website.

3.2 Whichever way you contact us the contract is only made when 3.2.1 your booking is entered on to our reservation system; and 3.2.2 We issue a booking confirmation in writing via letter or email.

3.3 We will send you, or your agent (if booked via an agent), the booking confirmation within 7 working days of receipt or such earlier time as may be agreed in writing.

3.4 Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, within 14 days of issue of any errors.

3.5 In accordance with Regulations 27 and 28 of the Consumer Contracts Regulations 2013 relating to the supply of leisure activities for a specific date or period of performance, our trips are exempt from the online cancelation obligations set out in the Regulations and the Consumer Rights Act 2015. As such our own terms and conditions apply as stated.

4. Definitions – types of travel contract 4.1 “Day Trips” means any trip or tour where at the time of booking we intend that the duration of the tour or trip should not exceed 24 hours and we do not intend any hotel or similar sleeping accommodation to be included within the facilities offered.

4.2 “Package” means a booking of at least two of the following components, when the service covers a period of more than twenty-four hours and/or includes overnight accommodation:• transport • accommodation • Other tourist services not ancillary to transport or accommodation and accounting for a significant part of the package.

4.3 “Holidays” includes any Day Trip or Package.

5. How is your money protected?

5.1. Packages: The Code of Conduct of the Bonded Coach Holidays Group (“BCHG”): We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK (“CPT”). BCHG requires a bond to be taken out to provide protection for money received for your Package in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

5.2 Packages: BCHG Consumer Guarantee - The BCHG guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: • wherever possible, arrange for the Package to be completed; •where failure occurs after a Package has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; • If the Package cannot be completed as booked, to reimburse booking payments received by us, subject to taking into account and withholding an appropriate amount if any part of the Package has already been provided (including any substituted service).

5.3 Day Trips: Please note - the Code of Conduct and the Consumer Guarantee of the BCHG only applies to Packages and does not apply to Day Trips.

5.4 Credit card payments: However in the case of both Packages and Day Trips where you have booked any services using a credit card it is likely that you would have recourse against the credit card provided in the event services are not supplied in whole or in part.

6. When do I need to pay for my holiday and how much?

6.1 Deposits for Packages: At the time of booking for a Package you will need to pay a deposit for each person named on the booking.

6.2 Full payment due for Day Trips: At the time of booking you will need to pay the full amount of the day trip.

6.3 Alterations of price: We reserve the right to alter the prices of any of the holidays that we advertise. At the time of booking you will be told the current price of the holiday.

6.4 Your commitment: You can book by paying a deposit for each person named on

2017 SKILLS FESTIVE 52pp.indd 49

the booking.

6.5 Our commitment: We are not committed to the booking until such time as we provide you with our confirmation of booking in the form of a booking confirmation in writing via letter or e-mail.

6.6 Packages - Balance Due: • For Packages our commitment is always conditional upon any balance being paid 6 calendar weeks/42 calendar days prior to your UK coach holiday scheduled departure unless otherwise stated on your confirmation of booking (“the balance due date”). All other European coach holiday and tours inc Ireland are payable 8 calendar weeks/ 56 calendar days prior to the scheduled departure.

• If you book within our balance due period you will need to pay the total Package cost at the time of your booking.

• Where you use an agent, they may require you to pay them earlier than this date and will advise you separately of their balance due date.

• If you do not pay the outstanding balance for your Package on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below.

• The date of cancellation will normally be the date when your confirmation in writing that you intend to cancel is received by us or 15 days after the balance due date, whichever comes first.

A.Deposits payable at booking (unless otherwise stated on confirmation of booking) Travel Duration Day Trips booking Packages of 2 days or less Packages of 3-8 days Packages of 9 days or more

Deposit Not applicable - full price payable at time of £30 per person £50 per person £70 per person

B.Balance Due For Day Trips the full price is payable at the time of booking. For Packages the balance is due in full 6 calendar weeks/42 calendar days prior to your scheduled departure unless otherwise stated on your confirmation of booking.

Please note an additional charge will be made on all credit card payments for deposits and balances (currently 2.75%). These charges are in line with consumer rights (payment surcharges) regulations 2012 and cover the necessary administration charges covered by the company for processing credit card payments. No additional charge is applicable when using a debit card.

C.Optional Items Where optional items form part of a holiday (such as excursion, theatre or other attraction tickets) and are purchased by us payment for such optional items is payable in the case of Day Trips at the time of booking and in the case of Packages a higher deposit may be payable. This will be advised at the time of booking. The costs of optional items including entrance/attraction tickets will not normally be refundable or transferable upon cancellation by you. Refunds may be given in specific circumstances but these are at the discretion and may depend on the company receiving a refund from the supplier. In the event of any cancellation by the company, a full refund will be given.

7. If I use an agent who does my money belong to?

Your agent will hold your deposit on your behalf until we issue a booking confirmation. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward this to us.

8. Can we change the price of your holiday after we have issued the Booking confirmation?

8.1 Yes we can. However this is done only in very limited circumstances and not within 30 days of your departure.

8.2 The price of your holiday can be varied due to changes in:• Transportation costs such as fuel and/or fuel tax, ferry operator fares and tolls, embarkation or disembarkation fees at terminals; • Exchange rates applied to the particular holiday booked; or • Dues and taxes including changes in VAT or any other Government imposed charges.

8.3 In the case of any variation described above, an amount equivalent to 2% of the price of your holiday, which excludes insurance premiums and any amendment charges, will be absorbed by us.

8.4 If this means that you would have to pay an increase of more than 10% of the price of your holiday before increase, you have a choice between 2 options:Option A: You may cancel the holiday and receive a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your revised invoice.

Option B: Alternatively, you can accept an offer of an alternative comparable holiday of equivalent or superior quality, if available, or an alternative holiday of lower quality, if available. You may then transfer payment made in respect of the original holiday to the alternative holiday. If the cost of the alternative holiday is less than the original holiday, the difference in price will be refunded.

8.5 We calculate the price of your holidays using the exchange rates quoted by the Bank of England on 24th May 2016 using the following currencies: Pound Sterling for UK and Channel Island arrangements and Euro for other arrangements.

8.6 Please note that travel arrangements are not always purchased in local currency and some apparent changes in currency exchange rates have no impact on the price of your Package due to contractual and other protections in place.

8.7 If any additional sum has been paid for your holiday under Clause 8.2 above and there is subsequently, and more than 30 days prior to your scheduled departure date, a reduction in the base costs of your holiday as a consequence of matters set

out in Clause 8.2, we will refund to you that portion of the additional sum paid to reflect the reduction in base costs.

8.8 We reserve the right to increase or decrease prices of unsold holidays and insurance at any time after brochure publication as our costs change and exchange rates fluctuate, or to correct errors. Current prices of our holidays and travel insurance cover are shown on our website and are also available by telephone.

Please ensure you have checked the price of any holiday and travel insurance cover you are interested in before making your booking.

8.9 From time to time, we may reduce the rate of a holiday you already booked on as part of an ad hoc promotion or discount. In this situation you will not be entitled to the difference in the amount of money originally paid for the tour and promotional discount rate.

9. Can I change my holiday arrangements?

9.1 After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so.

9.2 Any proposed changes must be notified to us in writing or at the office at which you made your booking. Changes can only be made by the lead booker / the person who signed the booking confirmation form.

9.3 If we are able to make the changes an amendment fee will be payable of £10 per booking for Day Trips and £20 per booking of each date for all other holidays plus any additional charge for the facilities requested.

9.4 The costs of making a change increase the closer to the departure date you want to make it. Some arrangements, like particular types of tickets, cannot be changed without paying a cancellation charge of up to 100% of the cost of the ticket (see Clause 6 and 12).

9.5 Any significant alteration by you after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling. Please note that it is not possible to transfer any holidays or day trips to the following calendar year.

10. Can I transfer my booking to someone else?

10.1 You can transfer your booking to someone else (“the transferee”) provided you give us reasonable notice.

10.2 The transferee must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than 7 days prior to departure.

10.3 We will make an administration charge of £10 per person for Day Trips and £20 per person for every transfer we make plus any reasonable additional costs caused by the transfer.

10.4 You as transferor of the booking must also return any tickets or vouchers that you have received.

10.5 You and the transferee will each remain responsible for ensuring that the holiday is paid for by the balance due date.

10.6 Please note: Travel insurance is not transferable and optional items specifically purchased by us for you may not be transferable.

11. How can I cancel my holiday?

11.1 You, or any member of your party, may cancel a booking at any time provided that the cancellation is made by the lead name on the booking and is communicated to us in writing or e-mail via the Head office. It is the responsibility of the lead passenger to ensure cancellations letters are received and no cancellation will be binding until such a time it is formally acknowledged by us in writing 11.2 You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers.

11.3 Your cancellation will take effect from the date we receive your written confirmation of your cancellation and it has been acknowledged. We will not be responsible for the loss of any cancellation letter or e-mail which is beyond our control. You must also return any tickets or vouchers that you have received along with your cancellation correspondence.

11.4 Please note: A reduction in room occupancy may increase the charges for the remaining passengers on the booking by the application of supplements for low occupancy of rooms.

12. Scale of Cancellation Charges for holidays Period before departure within which written notification is received Amount of cancellation charge shown as % 41 days or more 40-36 days 35-22 days 21-14 days 13 days or less

Loss of deposit 40% 60% 85% 100%

12.1 Scale of cancellation charges for Day trips Period before departure within which written notification is received Amount of cancellation charge shown as % More than 7 days 7 days or less

50% 100%

13. What happens if we change your holiday?

13.1 The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed.

13.2 If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration

fee. In either case we will pay you compensation according to the scale set out below.

13.3 A significant change includes (but is not limited to) a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on Packages where the quality of the hotel is comparable), a change of mode when crossing the Channel or, the specification of the coach.

13.4 If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment on the balance due date by you, we will offer you the choice of either:• A comparable replacement holiday if available; or • A replacement holiday of lower quality together with a refund of the price difference; or • A full refund of the money you have paid.

13.5 When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

13.6 If we have to cancel your holiday at any time, we are only liable for monies you may have paid to us at the time of cancellation and for the compensation as detailed in the scale below.

14. Scale of Compensation 14.1 We will pay you compensation for significant changes on the following scale: Period before departure in which significant change is notified to you or your agent Amount per person More than 56 days 29-56 days 15-28 days 8-14 days 0-7 days

Nil £10 £15 £20 £25

14.2 Payment of compensation according to the scale set out above will not affect your statutory rights.

14.3 If, prior to departure, we make a significant change to your holiday arrangements or cancel your holiday we will pay you compensation on the above scale unless:• the holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing within the period indicated in the description of the holiday; or • the holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include for example war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures, adverse weather conditions and Force Majeure 14.4 If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to.

15. What is the extent of our liability?

15.1 Your contract with us will be performed with reasonable skill and care.

15.2 We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard but only if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment.

15.3 We do not accept responsibility for such failure, death or personal injury if 15.3.1 this is not caused by any fault of ours or of our agents or suppliers; or 15.3.2 this is caused by you or someone not connected with your holiday arrangements; or 15.3.3 this is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided; or 15.3.4 This is due to an event which we or our agents or suppliers, even with due care, could not foresee or forestall.

15.4 For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is limited to the price that the person affected paid for their holiday (not including insurance premiums and amendment charges).

We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday.

15.5 If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability (if any) which we or any carrier may have to pay compensation is limited in line with the applicable conventions, namely the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from the Internet. You should also note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay you.

15.6 If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness and you will be obliged to cooperate with us in taking such action.

15.7 Our suppliers (such as accommodation or transport providers) have their

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own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. We may take the benefit of such booking conditions where any claims are brought against us. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

16a. What do I need to do if I wish to complain?

16.1 If you have a complaint during your holiday you should tell the driver/ representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately.

16.2 If, on your return from holiday, you are dissatisfied you should write to us within 28 days. You will need to quote your booking reference number. We will be unable to investigate any complaint received more than 28 days after your return from your holiday.

16.3 If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier. Letters to be received within 28 days of your trip or holiday return.

16.4 Questionnaires are provided at the end of tours to gauge general customer satisfaction however any comments made on the from will not be regarded as a formal complaint 16b. If I do not agree with your decision can I request arbitration?

If we cannot resolve your complaint amicably you may request that the dispute is referred to an arbitration scheme established by the Confederation of Passenger Transport UK (CPT). Please note: this scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

17. Children 17.1 Our Day Trips (without accommodation) and our Packages (with accommodation) may not be suitable for children (i.e. those under the age of 18).

17.2 It is in our absolute discretion whether a child (under the age of 18) is to be accepted on our Day Trips or Packages.

17.3 If in our absolute discretion we agree to accept a child on our Day Trips or Packages:17.3.1 The child must be accompanied at all times by a full fare-paying adult either a parent or other person with parental responsibility for the child, or by an adult who has been given written permission to accompany the child by such person.

17.3.2 Infants under 2 years of age, when on a coach, must at all times sit on the lap of the accompanying adult, and must be provided by the adult with an approved restraint device which must at all times be securely fitted by the adult.

17.3.3 Children aged over 2 years but who have not yet reached 12 years or 135cm in height must be provided with a suitable child restraint by the accompanying adult.

17.4 There may be a reduction in the cost of the holiday when a child travels with an adult. Please see our brochures for details of such arrangement. Such a reduction may apply when the child is under 2 and does not occupy a coach seat of its own.

18. Coach seating 18.1 We seek to provide coach travel as described in our brochures or advertisements but we reserve the right to substitute suitable alternative arrangements and vehicles, and to vary seating configurations should this be required.

18.2 We will seek to fulfil, where possible, a passenger’s preference for a particular type of seat where this is communicated to us in writing at the time of booking.

However we cannot guarantee that such a preference will be fulfilled or that passengers on the same booking will be able to sit together for the whole or part of any holiday.

19. Hotel Facilities 19.1 We constantly strive to offer hotels of an appropriate standard as part of our Packages.

19.2 However some hotel facilities, such as indoor or outdoor swimming pools or leisure facilities may from time to time be withdrawn or not be available for example for routine maintenance or be subject to seasonal availability.

19.3 The provision of hotel facilities cannot therefore be guaranteed.

20. Health & Safety on holiday 20.1 In countries outside the UK, standards of infrastructure, safety and hygiene may be different or lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection.

20.2 Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health.

20.3 Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel.

20.4 During the journey we will endeavour to provide comfort stops as frequently as possible. Comfort stops are necessary both for your comfort and for the health and safety of our coach drivers and employees. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

50 50

21. Disabilities and medical problems 21.1 Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking. This should include a full description of the medical condition and/or disability, of any disability aids/medical equipment you may be intending to bring on holiday and of any other matters which may be relevant to your participation in the holiday. This is so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing,

2017 SKILLS FESTIVE 52pp.indd 50

or by telephone. If medication is required we advise you to take reasonable and responsible steps to ensure your medication is kept closely at all times; this includes storing it in hand luggage as opposed to underneath lockers on the coach.

21.2 If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking or to cancel any booking in the absence of such doctor’s certificate being produced upon request.

21.3 If a passenger requires personal assistance (for example but not limited to assistance with embarking, disembarking, feeding, dressing, toileting, mobilising, stowing medical or mobility equipment) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking.

Unfortunately coach drivers/tour managers are unable to offer such assistance.

21.4 Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline or cancel the booking.

21.5 We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs in so far as we choose to return the passenger home.

21.6 Please note: Our coaches have limited accommodation space for wheelchairs.

We are generally only able to accommodate either 2 folding wheelchairs or 1 folding wheelchair and 1 light dry cell motorised wheelchair/mobility scooter (weight not exceeding 15kg) per coach. You must check at the time of booking as to available space for your device and such devices can only be carried when we have confirmed our ability to carry the device on your booking confirmation. We reserve the right not to carry such devices where space has not been pre-booked.

27. Pick up point, itineraries, travel documents and passport 27.1 You should check with us between 7 and 14 days prior to your scheduled departure to ensure that the departure point and departure time for your holiday has not been changed.

27.2 You are solely responsible for ensuring that you are at the correct departure points, at the correct time, with the correct documents (including where appropriate original tickets, identification and travel documents and passport).

27.3 We cannot be held liable for any loss or expense suffered by you or your party because of the absence of such documents or your late arrival at the departure points.

27.4 If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of 6 months after your scheduled date of return.

27.5 Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays.

27.6 The name on the passport/travel document must match the name on the ticket.

If someone in your party changes their name after the booking is made you must tell us immediately so that we can issue the ticket in the new name.

27.7 When you have paid the balance we will send you or you’re booking agent all the necessary travel labels so that you receive them in good time for your holiday.

27.8 Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement.

27.9 We reserve the right to modify itineraries to conform to advice and requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken.

27.10 Optional excursions may be booked and paid for in resort but these will not form part of any Package booked with us.

27.11 Admission fees to events, shows, buildings, grounds etc. are not included in the price of the holiday unless expressly stated on the relevant brochure page.

22. Force majeure 22.1 Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”.

22.2 Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control.

22.3 These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation and mechanical problems, airport closures, and severe weather conditions.

22.4 We suggest that you take out adequate travel insurance to cover such eventualities.

22.5 In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. For your safety, we will follow the advice given by the Foreign Office.

28. What happens if you are delayed?

28.1 We do not accept liability for delay. For the avoidance of doubt, we shall endeavour to fulfil but do not guarantee:28.1.1 Departure times; 28.1.2 Arrival times; 28.1.3 Pick up times; 28.1.4 Drop-off times; or 28.1.5 Connections.

28.2 Your travel insurance may cover you for expenses caused by some delays.

28.3 In addition where you are delayed for more than 12 hours in any 24 hour period we will seek to minimise any discomfort and where possible, arrange for refreshments, meals and accommodation.

23. Passenger behaviour 23.1 We want all our customers to have a happy and carefree holiday.

23.2 But you must remember that you are responsible for your behaviour and the effect it may have on others.

23.3 If you or any member of your party is • abusive or disruptive; or • behaves in a way which, in our reasonable opinion, could cause - distress, damage or injury to others; or - affect their enjoyment of their holiday, or - damage to property, We have the right, after reasonable consideration, to terminate your contract with us.

If this happens we will have no further obligations or liability to you.

23.4 The coach driver and tour manager (and where appropriate the ship’s captain, or authorised official of other means of transport) is entitled to refuse you boarding and/or to disembark you, if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive or are causing distress.

23.5 If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale in clause 12. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.

24. No smoking 24.1 We operate a strict no smoking/alcohol policy on all our coaches, including E-cigarettes.

24.2 We appreciate the co-operation of smokers and remind them that frequent journey breaks are made and bookings are taken on this understanding.

25. Other restrictions 26.1 You must not use mobile phones or other electronic devices on the coach in a manner which, in the reasonable opinion of the coach driver or tour representative, might annoy, or distress other passengers or distract our driver. We would request that mobile phone devices only be used on the coach in the case of emergency.

26.2 You must not consume alcohol on the coach.

26.3 We accept no responsibility if you leave or lose your luggage or your luggage gets lost or damaged in transit for any reason 26.4 If the air conditioning or Washroom on the allocated vehicle is not operational, then no refund will be made.

26. Pets We do not allow pets to be taken on our holidays. Registered Assistance Dogs will normally be accommodated on UK holidays but not on overseas holidays.

29. Do I need to take out travel insurance?

29.1 We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges for all holidays both within and outside the UK. 29.2 You do not need to take out our travel insurance but you should have insurance, which is at least as good as, or better than, the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may choose to incur on your behalf which would otherwise have been met by insurers.

29.3 We strongly recommend you obtaining a European Health Insurance Card (“EHIC”) for all holidays within the EU. 30. What assistance will you give me if things go wrong when it is not your fault?

30.1 If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your Package travel arrangements or an excursion arranged through us in the UK, we may, at our discretion, offer advice, guidance and assistance.

30.2 Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.

30.3 Our consent will be given subject to you undertaking to assign any costs and benefits received under any relevant insurance policy to ourselves. We limit the cost of any assistance we may, in our discretion, choose to give to you and any member of your party to £5000 per party in any event.

31. Special/Additional needs 31.1 Please note hotels may not provide adequate facilities for guests with mobility problems or who suffer from other disabilities.

31.2 Whether the holiday is within the UK or overseas you are required to notify us before you book, and to confirm in writing, if you or any member of your party has special needs or suffers from any disability (see Clause 21 above). We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible.

31.3 If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions, embarking or disembarking or travelling on the coach or other means of transport you, must let us know at the time of your booking.

31.4 Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip.

31.5 If you need advice or further information either you or your booking agent should contact us.

31.6 However, we cannot be held responsible whether for disappointment, distress or otherwise should you decide to travel and then find the holiday itinerary unsuitable for your own personal mobility.

32.4 Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge.

32.5 Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel.

32.6 You should also detail any other requests, for example, low floor rooms, showers as opposed to bath, particular rooms or locations on the special requests section of the booking form or on your internet booking form.

32.7 For any booking made by telephone, you must confirm to us in writing the special request.

32.8 We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled.

32.9 If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel.

32.10 Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is guaranteed.

33. Single Occupancy 33.1 Single occupancy of rooms when available may be subject to a supplementary charge and this will be shown on the brochure page.

33.2 Although some tours featured in our brochures have no single supplement, spaces are limited and therefore sell quickly.

33.3 However, additional single rooms may be requested but will be subject to availability and a charge made by the hotel.

33.4 We reserve the right to change single supplement charges at any time in response to demand or hotel rates. You will be advised at the time of booking.

34. Entertainment Some of our hotels arrange additional entertainment. Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons.

35. Lost Property 35.1 Luggage and personal belongings are carried at all times at the owner’s sole risk and we are not responsible for any property or equipment either left on the coach (whether the coach is unattended or the coach driver is present) or lost elsewhere during your holiday.

35.2 Any items of lost property found by or handed to us will be held for a maximum period of 1 month following the date of the tour after which they will be disposed of or sold without further notice. If you request the return of lost property via the post, you will be expected to cover the cost of postage and packaging prior to the items being returned.

36. Data Protection Act 36.1 In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, email address, any special needs/ dietary requirements etc.

36.2 We take full responsibility for ensuring that proper measures are in place to protect your information.

36.2.1 We may pass the information on to companies within our group and must pass such information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc.

36.2.2 The information may also be supplied to others for example, security or credit checking companies and public authorities such as customs/immigration if required by them, or as required by law.

36.2.3 Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.

36.2.4 Subject to the above we will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary or religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking.

36.2.5 In making this booking, you consent to this information being passed on to the relevant persons.

36.2.6 Please note that where information is held by your travel agent, this is subject to your agent’s own data protection policy. You are entitled to a copy of your information held by us. If you would like to see this please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive further information about products and services please write to our data controller.

37. Publication date and details This brochure was printed in the United Kingdom in September 2016 on behalf of Skills Motor Coaches Ltd (t/a Skills Holidays), Registered in England No. 00612324 whose registered office is Belgrave Business Park, Belgrave Road, Bulwell, Nottingham NG6 8LY.

32. Special/Additional requests 32.1 If you or anyone on your booking has a special request (including dietary requirements) please tell us in writing before booking, or as soon as you are medically advised, and send us a copy of the diet.

32.2 We will notify the hotel or hotels on your holiday.

32.3 However please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so.

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Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged competitive travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday.

The schedule of cover below sets out a summary of the cover provided by our tailored insurance.

Skills Travel Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at www.fca.org.uk

standard schedule of cover SECTION

Premiums available from £17 dependant on the duration, please contact us for a quote

EXCESS PER PERSON

£1,500 Up to £60 £1,500 £100 (UK) £300 (Europe) £15,000 £15,000 £2,000,000 Up to £450 (Europe) Up to £100 (UK) £1,500 £100 £200 £200 £2,000,000 £25,000

£50 (£15 Loss of deposit) NIL £50 NIL NIL NIL NIL £30 NIL NIL £30 NIL £30 NIL NIL NIL

1 Cancellation charges 2 Travel delay

Abandonment 3 Missed departure

4 Personal accident - Disability

Personal accident – Death (age limits apply) 5 Medical expenses abroad 6 Hospital benefit

7 Personal property

Delayed baggage

Personal money 8 Loss of passport 9 Personal liability 10 Legal costs & expenses

UK PER PERSON

2-3 days

£17

4-5 days

£20

6-7 days

£25

Up to 10 days

£30

Annual

£79

EUROPE PER PERSON

up to 3 days

£26

4-5 days

£29

6-7 days

£36

8-10 days

£40

11-14 days

£44

Annual

£129

health conditions IF YOU ARE TRAVELLING WITHIN ENGLAND, SCOTLAND, WALES, NORTHERN IRELAND OR THE ISLES OF SCILLY YOU ARE NOT REQUIRED TO DECLARE YOUR MEDICAL CONDITIONS. HOWEVER, YOU MUST BE ABLE TO COMPLY WITH THE FOLLOWING: 1.

2.

3.

4.

5.

YOU ARE NOT AWARE OF ANY REASON WHY THE TRIP COULD BE CANCELLED OR CUT SHORT. YOU ARE NOT TRAVELLING: A) AGAINST THE ADVISE OF A MEDICAL PRACTITIONER B) FOR THE PURPOSE OF OBTAINING MEDICAL TREATMENT, OR C) IF YOU HAVE BEEN GIVEN A TERMINAL PROGNOSIS. YOU ARE NOT RECEIVING OR AWAITING TREATMENT FOR ANY BODILY INJURY, ILLNESS OR DISEASE AS A HOSPITAL DAY CASE OR IN-PATIENT. IF YOU ARE ON MEDICATION AT THE TIME OF TRAVEL YOUR MEDICAL CONDITION IS STABLE AND WELL CONTROLLED. IF YOU SUFFER FROM STRESS, ANXIETY, DEPRESSION OR ANY OTHER MENTAL OR NERVOUS DISORDER, IT MUST BE INVESTIGATED AND DIAGNOSED AS SUCH BY EITHER: A) A REGISTERED MENTAL HEALTH PROFESSIONAL IF YOU ARE UNDER THE CARE OF A COMMUNITY MENTAL HEALTH TEAM, OR B) A CONSULTANT SPECIALISING IN THE RELEVANT FIELD

IF YOUR MEDICAL CONDITION CANNOT COMPLY WITH THESE TERMS THEN ANY CLAIM RELATED TO THAT CONDITION WILL NOT BE COVERED. IF YOU ARE TRAVELLING OUTSIDE OF ENGLAND, SCOTLAND, WALES, NORTHERN IRELAND OR THE ISLES OF SCILLY THIS INSURANCE CARRIES HEALTH CONDITIONS SO YOU NEED TO INFORM THE TOWERGATE MEDICAL SCREENING DEPARTMENT OF ANY MEDICAL CONDITION(S) THAT MAY ACCEPT OUR ACCEPTANCE OF YOUR COVER. IF ANYONE TO BE COVERED OR ANYONE UPON WHOSE HEALTH THE TRIP DEPENDS: 1.

2.

3.

4.

CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

SUM INSURED PER PERSON

HAS AN EXISTING OR ONGOING MEDICAL CONDITION(S) IS TAKING PRESCRIBED MEDICATION HAS OR HAS HAD ANY CONDITION(S) STILL REQUIRING PERIODIC REVIEW IS AWAITING ANY TESTS, TREATMENT, INVESTIGATION, REFERRAL OR THE RESULTS OF THESE.

YOU MUST TELEPHONE THE TOWERGATE MEDICAL SCREENING DEPARTMENT ON 0344 892 1698 TO INFORM THEM OF YOUR MEDICAL CONDITION(S). OFFICE HOURS ARE 9AM TO 5PM MONDAY TO FRIDAY EXCLUDING BANK HOLIDAYS. FAILURE TO NOTIFY THEM MAY CAUSE YOUR CIRCUMSTANCES TO FALL WITHIN A POLICY EXCLUSION. YOU MAY BE REQUIRED TO PAY AN ADDITIONAL PREMIUM. PLEASE NOTE - YOU MUST ALSO NOTIFY THE TOWERGATE MEDICAL SCREENING DEPARTMENT IMMEDIATELY OF ANY CHANGES IN MEDICAL CIRCUMSTANCES ARISING BETWEEN THE DATE THE POLICY IS ISSUED AND THE TIME OF DEPARTURE FOR THE TRIP, I.E. YOU DEVELOP A NEW MEDICAL CONDITION OR AN EXISTING CONDITION WORSENS. IF YOU DO NOT TELL US ABOUT YOUR MEDICAL CONDITION WE HAVE THE RIGHT TO AMEND, RESTRICT OR CANCEL YOUR COVER UNDER THE POLICY.

2017 SKILLS FESTIVE 52pp.indd 51

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CALL US 08456 66 55 44* OR VISIT WWW.SKILLS.CO.UK

Stylish 21ST century adventures by coach | www.Skills.co.uk

4 LOCAL FAMILY BUSINESS SINCE 1919 4 3 EASY WAYS TO JOIN OUR HOLIDAYS 4 FINANCIAL PROTECTION GUARANTEED 52 52

TO BOOK CALL 08456 66 44 55 OR VISIT WWW.SKILLS.CO.UK

2017 SKILLS FESTIVE 52pp.indd 52

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