2022 CNY Healthcare Guide

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HEALTHCARE GUIDE CENTRAL NEW YORK

H ealthcare 2022

G U I D E

Comprehensive Resource Guide • Women’s Services • Children • Seniors • Mental Health • Support Groups • Volunteering • Free Health Clinics & more!

2022

C N Y H E A L T H . C O M

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CONTENTS

HEALTHCARE GUIDE 2022 C E N T R A L

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F EATURE ST O R I E S 6 WHAT’S IN YOUR BATHROOM MEDICINE CABINET? 10 IS CHEMOTHERAPY A THING OF THE PAST?

12 CLINICAL TRIALS: HOW DRUGS & TREATMENTS GET APPROVAL 15 GOOD EATS TO HELP YOU SLEEP BETTER

GU IDE S & R E SO UR C E S 18 LEADERS IN CENTRAL NEW YORK HEALTHCARE 42 HOSPITALS OF CENTRAL NEW YORK

54 CHARTS 56 RESOURCE DIRECTORY 98 ADVERTISING INDEX

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G U I D E

Comprehensive Resource Guide • Women’s Services • Children • Seniors • Mental Health • Support Groups • Volunteering • Free Health Clinics & more!

PUBLISHED BY

C N Y H E A L T H . C O M

EDITOR AND PUBLISHER Wagner Dotto · editor@cnyhealth.com ASSOCIATE EDITOR Steve Yablonski RESOURCE DIRECTORY EDITOR Mary Beth Roach

RESOURCES LOCATOR Acupuncture. . . . . . . . . . . . . . . . 57 Adoption Services. . . . . . . . . . . . 57 Agencies: Health / Human Services . . . . 57 AIDS / HIV Services. . . . . . . . . . . 58 Associations / Foundations . . . . 58 Autism Services. . . . . . . . . . . . . 61 Bereavement Support Groups. . . 61 Cancer Services. . . . . . . . . . . . . 61 Children / Family Services. . . . . 64 Dental Services . . . . . . . . . . . . . 69 Disability-Related Services . . . . 69 Disabled: Accessibility Modification. . . . 73 Disabilities: Recreation, Camps. . . . . . . . . 73 Education & Prevention. . . . . . . 75 End-Of-Life Services . . . . . . . . . 76 Family Planning. . . . . . . . . . . . . 76 FREE LEGAL CLINICS. . . . . 70

H ealthcare 2022

FREE HEALTH CLINICS . . . 74 Hotlines. . . . . . . . . . . . . . . . . . . 78 Housing / Homeowner Assistance . . . . . . . . . . . . . . . 80 Housing / Shelter. . . . . . . . . . . . 80 Literacy Resources. . . . . . . . . . . 82 Mental Health. . . . . . . . . . . . . . 83 Memory Care . . . . . . . . . . . . . . . 82 Nutritional Health / Support. . . . 83 Senior Services. . . . . . . . . . . . . . 86 Senior Nutrition Services . . . . . . 89 Substance Addiction . . . . . . . . . 89 Support Groups . . . . . . . . . . . . . 91 Veterans Services. . . . . . . . . . . . 93 Volunteering. . . . . . . . . . . . . . . . 93 Wellness Programs. . . . . . . . . . . 94 Women’s Services. . . . . . . . . . . . 95 Women: Breast Feeding Support. . . . . . . . . . . 96 Yoga. . . . . . . . . . . . . . . . . . . . . . 97

HEALTHCARE GUIDE 2022 | Central New York

CONTRIBUTING WRITERS Anne Palumbo, George Chapman Deborah Jeanne Sergeant ADVERTISING Amy Gagliano · amyighsales@gmail.com Cassandra Lawson · cassandraighsales@gmail.com OFFICE MANAGER Kate Honebein · localnewsoffice@gmail.com LAYOUT & DESIGN Joey Sweener COVER DESIGN Jillian Meisenzahl

WWW.CNYHEALTH.COM Central New York Healthcare Guide is published annually by Local News, Inc., publisher of In Good Health: CNY’s Healthcare Newspaper. Content for the guide was gathered in November–December 2021. This publication is free to subscribers of In Good Health and 55 Plus: For Active Adults in Central New York. © 2022 Local News, Inc. All Rights Reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. HOW TO REACH US: P.O. Box 276, Oswego, NY 13126. Phone: 315-342-8020; Fax: 315-3427776; editor@CNYhealth.com.


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WHAT’S IN YOUR

BATHROOM MEDICINE CABINET? What do you keep and what do you ditch? Be aware: time degrades medication and health supplies!

L

BY DEBORAH JEANNE SERGEANT

ikely behind the bathroom mirror, the medicine cabinet is home to an assortment of health aids in most households. Unfortunately, many cabinets are jammed with items that should not be there. Some also lack a few helpful essentials. “Be very careful of any prescription drugs in your medicine cabinet,” said Richard Pinkney, pharmacist at Rx City Pharmacy in Auburn. “Anyone who uses the facility will have access. That’s usually the gate where a lot of people find their products.” Although you may feel your children

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would never take your prescriptions or over-the-counter drugs, what about the repairman, the friend-of-a-friend attending your house party or your teen’s new buddy? Some burglars ransack medicine cabinets looking for drugs to use or sell. Keeping this medication locked up and not in a likely place like the medicine cabinet prevents drug misuse. The bathroom is not even a good place for drugs to begin with. “It’s subject to a lot of moisture,” Pinkney said. This can degrade the medication more quickly. Pinkney advises keeping medica-

HEALTHCARE GUIDE 2022 | Central New York

tion in a bedroom drawer. Consider that to children, medication can look like a treat and their children’s multivitamins can especially seem like candy. “It looks fun, like you’re supposed to have it because it has a cartoon character,” Pinkney said. “There are no childproof caps out there that will keep children out of it. It’s only a deterrent. It only slows them down, so you have a chance to get to them.” Store these items in a secure location. It is important to occasionally look through medication for any you no longer take. Pinkney said that extra bottles kicking around make it all too easy to accidentally take old pills, or even ones never prescribed. “Husbands and wives should keep their medication separate,” Pinkney said. “I get calls weekly on ‘I took my husband’s pill’ or ‘I took my wife’s pill.’” He encourages proper disposal (see sidebar) of any expired medication. This can help prevent medication errors. Always first discuss stopping a medication with a healthcare provider. Some people hoard antibiotics in case they need them later. Pinkney said that patients should take all the antibiotics prescribed, not just until they feel better. Keeping a few is not advisable anyway, since the pills lose potency over time and may not be the best way to address a future infection. Any antibiotics you may have neglected to take need to go. Pinkney warned about stocking up on over-the-counter medication. “Keep smaller quantities, like a 50-count bottle, not 1,000-count,” he said. “That way, it probably won’t go out of date by the time you use it. Look for smaller counts with long expiration dates.” Many other items from your local pharmacy may have expired such as overthe-counter ibuprofen, acetaminophen, aspirin, antihistamines, 1% hydrocortisone cream, antibiotic cream and cold medication. In addition to these home essentials, Pinkney said it is a good idea to have on hand some nausea medication such as Tums or Rolaids. It may be better to wait until a cold strikes so you can purchase the right formula, as many combination cold syrups could contain ingredients to treat symptoms you don’t have. Look over your bandages to ensure their packaging is still intact and that your sunscreen is not out of date. Test your thermometer occasionally so you won’t (continued on next page)



LOCAL

MEDICATION DROP BOXES

FOR PRESCRIPTIONS ➤ Oswego City Police Dept. 169 W. Second St., Oswego, NY 13126 ➤ City of Fulton Police Dept. 141 S. First St., Fulton, NY 13069 ➤ Auburn Police Dept. 46 North St., Auburn, NY 13021 ➤ Cayuga County Sheriff’s Office 7445 County House Road, Auburn, NY 13021 ➤ Onondaga County does not have any state-designated sites; however, some pharmacies still may accept them. Ask your pharmacist about accepting your unneeded prescriptions.

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have to wonder if it works right, or keep a back-up instrument. Craig Rowland, pharmacist and owner of Pine Hill Hometown Pharmacy in Cato, recommends having an anti-allergy medication like Benadryl available. “That can serve a variety of uses, for slowing progression of anaphylactic reaction to simple coverage of common cold or seasonal allergy symptoms,” he said. While ibuprofen or acetaminophen are helpful for minor pain issues, Rowland added that chewable aspirin is also good to have as first aid in case of a heart attack. Rubbing alcohol, peroxide, triple antibacterial ointment or an antibacterial spray can be used for cleaning minor cuts and scrapes with bandages or sterile gauze and tape. Anyone who still has ipecac syrup should get rid of it. “It was a staple in medicine cabinets, but that’s gone by the wayside,” Rowland said. “What I typically would recommend is that a family has its poison control number readily available and in worst case, call 911 when any potential poisoning takes place. Poison control center staff is focused on exactly what to do for almost any poison. There are still some individuals who feel activated charcoal is something that can be used. It’s somewhat hard to find, but that’s something that some med-

HEALTHCARE GUIDE 2022 | Central New York

ical staff will recommend.” The number for the Poison Control Centers is 800-222-1222. The first aid for a poisoning incident can vary depending upon the substance ingested. Inducing vomiting, such as with ipecac, is not a standard treatment. Rowland also recommends a small bottle of clean water, in case an emergency has made clean water unavailable, and a small pen light, as emergencies don’t always happen during the daytime, and a printed general medical reference. “So often we rely on our phones and search apps for assistance, but what if that’s not available?” he asked.


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Physician William Cance is chief medical and scientific officer for the American Cancer Society. “We’re getting good at turning on the patient’s immune response against the cancer,” Cance says.

IS CHEMOTHERAPY

A THING OF THE PAST? New treatments, such as immunotherapy, offer more options for cancer patients while better targeting mallignant cancer cells that grow and spread.

C

BY DEBORAH JEANNE SERGEANT

hemotherapy used to be the standard treatment for many types and stages of cancer. In recent years, newer treatments have emerged, offering physicians more options. “It’s a good sign,” said physician William Cance, chief medical and scientific officer for the American Cancer Society. “First, they’re not getting chemo and second, they’re getting more precision target therapies like immunotherapy.” The movement away from chemotherapy began as researchers started to discover what drives a cancer to grow, spread and develop. Cance said that led to the development of drugs that can target that abnormality. Chemotherapy attacks any rapidly multiplying cell, whether malignant or healthy, which is why it causes so many miserable side effects and lasting health issues for patients.

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“We’re seeing more and more of those drugs based on the genetics of the patient’s tumor,” Cance said. “That’s led to a plethora of drugs that target the ‘engines’ of those cells.” Immunotherapy works by training the person’s immune system to attack the cancer cells. Cance said that cancerous tumors camouflage themselves to hide from the immune system. “We’re getting good at turning on the patient’s immune response against the cancer,” Cance said. The gamechanger in developing new treatments has been merging the biological, physical and digital facets of cancer treatment. In the past, research was based upon limited information. Now scientists can perform “complex analytics of who got what drug, what characteristics were in their tumor and their own characteristics,”

HEALTHCARE GUIDE 2022 | Central New York

Cance said. “Through big data approaches with artificial intelligence and machine learning, we’re starting to get more detailed analytics.” Researchers are also beginning to look at the influence of the gut microbiome, the naturally occurring, beneficial bacteria living in the gut. Cance said some may affect the patient’s response to immunotherapy or chemotherapy. Though immunotherapy works more like a sharpshooter instead of a machine gunner, it does not mean that it causes no side effects. They can disrupt how the body’s immune system works and cause it to attack itself, a phenomenon known as an autoimmune disease. “A key part of the immune system is it recognizing normal cells as normal and others as foreign,” Cance said. “When you take the brakes off the immune system, it can attack various tissues such as thyroid, gastrointestinal system and others. You’re shifting the balance towards a more reactive immune system that can react against the body.” The autoimmune effects resolve once treatment is over. But damage done to organs, such as the thyroid, may not be reversible. Most of those effects are manageable. Cance hopes that with further research, fewer long-term effects will manifest. Researchers are also helping discover ways to become more precise in treatment and systematic as to who needs which type of treatment. In addition to easier treatments, cancer patients also enjoy greater longevity with immunotherapy. The next big step is making diagnosis even earlier, which increases the chances


of effective treatment. “We will get to a day where you’ll see your primary care provider for your cholesterol or whatever and get a multi-cancer early detection test,” Cance said. “Multiple companies are involved with this.” He explained that cancer cells make their presence known by secreting DNA, waste, and protein into the blood. By testing the blood for the presence of these materials, providers can determine if further testing and treatment is warranted. While Cance does not envision a “magic bullet” for curing cancer, he does foresee a time when cancer will be more like a manageable chronic disease. For one thing, researchers are learning that cancer varies from case to case, not just type to type. “Because breast cancer isn’t a single disease, breast cancer treatment isn’t onesize-fits-all. It is tailored based on the type of breast cancer and other factors,” said Kimberly A. Sabelko, Ph.D., vice president of scientific strategy and programs for Susan G. Komen Breast Cancer Foundation, which operates nationwide. “Targeted therapies are designed to more precisely identify or target and attack specific proteins that control how cancer cells grow and spread to other places in the body,” Sabelko added. “So, it makes sense that the more targeted therapies we have, the more new possibilities there will be to tailor or personalize breast cancer treatment for patients to help them live longer and with quality of life.” Lung cancer used to be treated with chemotherapy as a matter of routine. Now, physicians like Arpan Patel, lung cancer specialist with Wilmot Cancer Center in Rochester, can turn to immunotherapy as a better option for many of their patients. “The average survival with a stage 4 lung cancer is about 10 months with chemotherapy,” Patel said. “With immunotherapy and a positive response, 33 months is the median survival. If you look at the overall survival rates, they have increased in the past several years.” Patel said that immunotherapy may be contraindicated for people with poorly controlled autoimmune diseases, since they are already in an inflammatory state. The chances of experiencing bad inflammation as a side effect is only 1.5% in the heart, kidneys and liver and 10% in the lungs. About 30% of patients experience fatigue. With chemotherapy, about 80% of patients experience fatigue, nausea and drop in blood counts. Chemotherapy is still used for those who may not be candidates for immunotherapy and also sometimes coinciding with or alternating with immunotherapy.

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CLINICAL TRIALS:

HOW DRUGS & TREATMENTS GET APPROVAL Clinical trials help researchers identify and refine better treatments. We chatted with local medical professionals about their importance. BY DEBORAH JEANNE SERGEANT

E

very pill, vaccine and therapy prescribed to you by your medical provider once underwent a clinical trial to prove its safety and efficacy. While it is reassuring that the process exists, most people know little about how it works. “Clinical trials are the major way we’re able to distinguish whether a new product is effective,” said physician Elizabeth Asiago-Reddy, associate professor of infectious disease and medical director of Inclusive Health Services at SUNY Upstate Medical University. “When doing a clinical trial, the important piece is we’re comparing placebo or standard of care with the new product. People are followed over time and there’s very, very careful procedures and observation as to what they’re receiving and how they’re doing over time. We look at how they progress towards the primary end point: the main question we’re trying to

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answer.” Researchers must carefully select volunteers who fit a profile of the patients that the new drug or treatment would affect. Other factors of eligibility may include absence of certain conditions, age, gender and more. Asiago-Reddy said that people lacking good access to healthcare are often those hardest to recruit for trials, such as those underinsured, those living in rural areas, older adults, minorities and people economically disadvantaged. “We haven’t provided equal care to every kind of person who lives in our country,” she said. “That’s demonstrated in the data. I personally worry very much about excess incentives to recruit people from underrepresented communities.” Trials are usually conducted in six steps: approval of the research protocol, screening, informed consent, data collection, study closure and reporting of find-

HEALTHCARE GUIDE 2022 | Central New York

ings. An institutional review board reviews every trial conducted in the US. The board is comprised of experts who look at the risks and benefits of the study to protect those participating. Volunteers are screened for their eligibility. As to whether a participant “makes the cut” to join, “it all depends upon the phase of study that you’re involved in,” said physician Stephen Thomas, director of global health with SUNY Upstate. Early in studies, researchers tend to want young, healthy adults. As the trial progresses and expands, it tends to include people with a variety of ages and health issues, as long as those issues are not contraindicated for the parameters of the study. The informed consent ensures that the participants understand the study. As the study ensues, researchers carefully monitor patients. In some cases, they remain at a healthcare facility. In most cases, they participate in a number of visits to the facility so researchers can gather information. Once all the visits have been completed, the trial is over. Participants typically receive a stipend for their time spent. Trials typically research in phases. The earliest phase is in a lab Petri dish and then with animals. The first human trials use only a small group and focus on safety. As the phases continue, more individuals are added to the group and some receive the treatment and others (the control group) do not. This allows researchers to fairly compare the efficacy of what they are testing. As the phases continue, larger groups become involved, which can help prove efficacy among a variety of people. Some groups are difficult to study for ethical reasons. “Historically, pregnant women, children and people who are immunosuppressed are excluded from clinical trials,” Thomas said. “I went to college in the late ‘80s as a medical ethics major. People look at doing experiments in those populations view them as high risk so they avoid it. Sure, you spare them the risk of participating, but you have a medication you do not know if it’s safe in that group or will benefit that group. That group has been left out and has no idea what they can use.” Older adults are also challenging to study because they may have a long list of medications and health issues that could skew the results if their group size is too small. But it is also important to accurately represent their demographic which statistically does have more health issues than younger people.


Physician Elizabeth Asiago-Reddy is an associate professor of infectious disease and medical director of inclusive health services at SUNY Upstate.

“The US has one of the most rigorous clinical processes in the world,” says Lisa Sonneborn, founder and site director of Clarity Clinical Research in East Syracuse.

People considering participation in a clinical trial can feel confident that they are not “guinea pigs.” “The US has one of the most rigorous clinical processes in the world,” said Lisa Sonneborn, founder and site director of Clarity Clinical Research in East Syracuse.

“It takes often 15 years to gather data before the FDA will approve it. There are many checkpoints along to way to review data to ensure the data is valid and supports moving forward with the evaluation of that treatment. Safety data is gathered at all steps. As you go forward, we under-

stand the effects on the disease.” Volunteers are not haphazardly added to clinical trials. In fact, the opposite is true. “We spend a lot of time with patients understanding their history and health and triage them into studies they would benefit from,” she said. “People are concerned that participants will be administered a treatment without understanding the risk. Informed consent can take hours of time so patients have all the information they need prior to participating. Sometimes, that even means taking that information and discussing it with their primary care provider, which is encouraged.” She views participating in clinical trials as a means to leave a legacy in healthcare. “There are so many people who came before you to help develop the drugs that help you,” she said. “You have an opportunity to help your children and grandchildren. You just have to call and ask what opportunities there are for you in research. You may not fit the profile for a study but calling is the first step. It moves science forward and makes cures available. It can save lives.” Look for clinical trials at www.clinicaltrials.gov.

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GOOD EATS TO HELP YOU

SLEEP BETTER W

hen I was a teen, I looked out the window one night and saw my dad gardening in the dark, guided by a headlamp. My reaction then: cuckoo! My reaction today: resourceful! You see, I, too, am a poor sleeper and have been for most of my life. This past COVID-19 year, my spotty sleep has only gotten worse. But I’m not alone. A report from the National Institutes of Health highlighted a study early in the pandemic that revealed “high rates of clinically significant insomnia.” It’s so widespread, in fact, it now has a name: “coronasomnia.” What and when you eat can affect the quality of your sleep. Eat a big meal after 7 p.m. and your body may be so involved in digestion it can’t even focus on shut-eye. Drink too much alcohol and you may fall asleep quickly only to wake up later in the night. Indulge in an after-dinner cappuccino and sleep may elude you for hours. Years ago, I looked to diet for solutions to my sleep woes, not finding a whole lot. Since then, researchers, including nu-

BY ANNE PALUMBO tritionists and sleep experts, have continued to conduct studies to try to identify the best foods for sleep. While the studies are not conclusive and more research is needed, they do suggest that certain foods and drinks can make you sleepy or promote better sleep. On that note, here are some foods and drinks that may enhance the quality of your sleep.

small study, adults with chronic insomnia who drank tart cherry juice twice a day for two weeks reported longer and better sleep quality compared to when they didn’t drink the juice. Since the extra dose of melatonin can send a signal to your body that it’s time to go to sleep, it’s best to save cherries or tart cherry juice for an after-dinner snack.

CHERRIES OR TART CHERRY JUICE

BANANAS

Cherries are one of the few natural foods that contain melatonin, the sleep-promoting chemical that helps control your body’s sleep and wake cycles. In a

The world’s favorite fruit benefits slumber time in more ways than one. Ever suffer from nighttime muscle cramps? Restless legs syndrome? Grab a banana

Central New York | HEALTHCARE GUIDE 2022

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WARM MILK

A cup of warm milk is one of the most common go-to sleep remedies around. But is there any hard science to back this remedy?

A cup of warm milk is one of the most common go-to sleep remedies around. But is there any hard science to back this remedy? Some say yes: milk has enough tryptophan, an amino acid that encourages the production of serotonin and melatonin, to improve sleep. Others say no: the amount of tryptophan in milk is too negligible to count. Either way, most experts agree on this fact about warm milk: The routine of drinking a glass of warm milk often brings back soothing childhood memories which then help us drift off. Warming up your milk, especially at night when your metabolism decreases, makes it easier to digest and results in less bloating.

before bedtime. Brimming with two natural muscle relaxants — potassium and magnesium — bananas may quell those troublesome twitches. More magnesium has also been linked to reduced stress, and since stress is one of the leading causes of insomnia, a banana may be your ticket to dreamland. Lastly, bananas also contain some tryptophan, an amino acid that gets converted to serotonin and melatonin, two chemicals that promote sleep.

FATTY FISH My friend, who consumes salmon twice a week, is a notoriously sound sleeper. All that salmon might be giving her a nocturnal boost. Fatty fish — salmon, tuna, mackerel, sardines, and trout — are notably high in two nutrients that may promote sleep: vitamin D and omega-3 fatty acids. The unique nutrient combo, a healthy merger that increases serotonin production, may be this food’s silver-sleep lining. Serotonin plays an important role in sleep because the body uses it to synthesize melatonin, the hormone that governs the entire sleep-wake cycle. In one study, men who ate salmon three times a week for six months fell asleep about 10 minutes faster and slept more deeply than men who ate chicken, beef, or pork.

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may substantially improve sleep. In a fourweek study, participants who ate two kiwis one hour before bedtime fell asleep over 35% faster, slept more soundly, and experienced about a 13% increase in total sleep time. Scientists believe that the sleep-promoting effects of kiwi may be attributed to its high antioxidant levels, along with its ability to boost serotonin levels. Since a good night’s sleep is often linked with greater happiness, it’s no wonder the 2020 World Happiness Report ranked New Zealand — a top consumer of kiwi — as one of the top 10 happiest places in the world.

TURKEY AND OTHER HIGH-PROTEIN FOODS ALMONDS A handful of almonds a day may keep insomnia at bay, so say many sleep experts. Almonds are a ready source of two properties that make them a beneficial food to eat before bed: melatonin, which regulates your internal clock and preps you for sleep, and magnesium, which boosts better sleep by quelling inflammation and by helping to reduce levels of cortisol, a stress hormone known to interrupt sleep. Prefer walnuts? They too are rich in melatonin; what’s more, they’re a top source of the kinds of fatty acids that may enhance serotonin production.

KIWI Good news kiwi-lovers: Research has found that eating kiwi on a regular basis

HEALTHCARE GUIDE 2022 | Central New York

Turkey is known as the “sleepy meat” and there’s a good reason why: It tops the charts in tryptophan. Tryptophan, as mentioned, induces tiredness by boosting serotonin and melatonin. But turkey has another property that some think influences sleep quality more than tryptophan: Its abundance of protein. Multiple studies demonstrate that higher-protein diets have been associated with improved sleep compared to low-protein diets, and that consuming a moderate amount of protein before bed may help you wake up less throughout the night. Other lean proteins that are also high in tryptophan: chicken, fish (including canned tuna), tofu, and many dairy products. Again, while some of the foods mentioned here may enhance the quality of your sleep, there isn’t strong scientific evidence that identifies any particular food as being the best for sleep. Eating a healthy and balanced diet that provides all the nutrients your body needs may ultimately be your best bet for a long and peaceful night’s sleep.

Anne Palumbo is the author of SmartBites, a column that’s published every month in In Good Health newspaper.


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LEADERS IN HEALTHCARE CENTRAL NEW YORK


HEALTHCARE LEADERS IN CENTRAL NEW YORK

Jose Acevedo

Michael C. Backus President and chief executive officer, Finger Lakes Health.

Executive vice president and chief operating officer, Oswego Health.

With organization since: 2004. In current position since: 2010.

With organization since: September 2020. In current position since: September 2020.

Education: MBA, New York Institute of Technology, New York City; fellowship in pulmonary/critical care, Maimonides Medical Center, Brooklyn; residency in internal medicine, Maimonides Medical Center, Brooklyn; medical degree from San Juan Bautista School of Medicine, San Juan, Puerto Rico; bachelor’s degree in biology from University of Puerto Rico, San Juan, Puerto Rico. Career Highlights: Developed multispecialty network consisting of dermatology, cardiology, orthopedic surgery, gastroenterology and general surgery, covering 100,000 lives over four counties in New York; four centers of excellence (stroke, chest pain, knee and hip); brought stakeholders in alignment (board, medical staff, employees and community). Current affiliations: American College of Healthcare Executives; American Thoracic Society; American College of Chest Physicians; American Hospital Association Regional Policy Board; HANYS, board member secretary. How do you describe your managerial philosophy or approach? “Visionary and servant leader to all of our stakeholders by creating a culture of trust.” Skills that make you an effective leader? “Listening and empathy.” How can the healthcare industry in the region be improved? “Better collaboration among all service providers and better alignment with community organizations and third-party payors.” What do you do for fun? “Traveling, hiking, painting, woodworking.”

Education: Master’s degree in public administration and a Bachelor of Arts degree from Le Moyne College. Career Highlights: Recognized as a Certified Community Leader by Leadership Greater Syracuse in 2012. Recognized by several regional and statewide publications as 40-Under-40 “Rising Star,” including by the Central New York Business Journal and the Albany-based City and State magazine. In 2018, was awarded the inaugural “Friend of the First” award by The (Oswego) Palladium-Times. Before joining Oswego Health, served in elected office as clerk of Oswego County where he led the legislative committee for the New York State Association of County Clerks. He also has served on the legislative staff of state and federal officials, including former US Representative John McHugh. Current affiliations: Chairman of the board, ConnextCare; member of the Board of Regents, Le Moyne College. How do you describe your managerial philosophy or approach? “I believe strongly in servant leadership and ensuring that decisions are made in a collaborative, communicative environment where every member of your team feels valued.” Skills that make you an effective leader? “Whoever said, ‘you have two ears and one mouth — use them in proportion’ knew what they were talking about. I try to lead with that in mind and focus on being an effective listener first, then transition good ideas into realistic, data-driven action items. I also believe that for me to be an effective leader I also have to be accountable to my team. They need to not only feel like they’ve been heard, but that their ideas are also meaningfully considered and, if possible, implemented.” How can the healthcare industry in the region be improved? “Every healthcare institution in the region is focused daily on responding to the pandemic. That’s job number one right now

and ensuring that we are there for our patients during this extraordinary time. Thankfully, Oswego Health as a system includes hospital-based in-patient care, as well as outpatient surgery, primary care, our Lakeview Center for Mental Health and Wellness, along with many other services. That diversity of care right at home in our community is what healthcare needs to be and I think it has benefitted our community during COVID. We should be focused on furthering efforts to expand services right here in our community, so patients don’t need to travel. Thankfully, we have great partnerships throughout central New York to offer care locally. I will keep working on bringing more care to Oswego County and expanding upon efforts to advance healthy behaviors.” What do you do for fun? “I am blessed with two very active children, and they bring the fun every day. Watching them grow closer during this pandemic with no one other than each other to play with has been a silver lining. They also have shown interest in playing catch with Dad and hitting a few golf balls now and then, so we enjoy the time we have when we have it.”

Lisa M. Betrus Senior vice president, chief strategy and transformation officer, Bassett Healthcare Network. With organization since: 1998. In current position since: August 2020. Education: Bachelor’s degree in health administration from Ithaca College; MBA from Sage Graduate School. Licensed NYS nursing home administrator. Has received regional and national recognition for her work in long-term care and service to her community. Career highlights: Assumed the position of senior vice president, chief strategy and transformation officer for the Bassett network in August of 2020. Supports an exceptional patient experience through developing, communicating, executing and sustaining network strategic initiatives. Oversees the development and execution of strategic and growth initiatives, supports the operational deployment of transformative care delivery models across the network. Remains involved in the leadership of long-term care at Valley Health Services, Valley Residen-

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HEALTHCARE LEADERS IN CENTRAL NEW YORK tial Services and other continuum of care services. Leads the continued development of ambulatory services across the region. Previously, served as the CEO/administrator for Valley Health Services and Valley Residential Services in Herkimer, since 1998, a role that in 2017 expanded to include vice president for continuum of care for the Bassett Healthcare Network. Prior to joining the Bassett network, held a variety of roles with long-term care organizations in the Mohawk Valley.

Kimberly Boynton President and chief executive officer, Crouse Health. With organization since: 1998. In current position since: January 2014. Education: A graduate of The Franciscan Academy in Syracuse. Bachelor of Business Administration and Accounting from Niagara University, Master of Business Administration degree from Syracuse University’s Whitman School of Management.

collaborative work environment that is diverse, inclusive and rewarding.” Skills that make you an effective leader? “I listen. I give people the opportunity to take full advantage of their talents and interests. And I believe the success of a team is dependent on every member’s contributions, insight and perspective. And we laugh together!” How can the healthcare industry be improved? “We are in the midst of unprecedented change in healthcare today as a result of the coronavirus. Despite this challenge we need to continue to provide high-quality healthcare, and do so in a cost-efficient manner. Healthcare providers have made significant advances in quality and patient engagement in recent years, it is now our responsibility to focus on the elimination of disparities in the care provided to our communities.” What do you do for fun? “Spending time with family, including husband Charlie and son Henry, both avid hockey players. And a good movie with a delicious bowl of popcorn!”

Paula M. Brooks Chief medical officer, Guthrie Cortland Medical Center. With organization since: September 2021. In current position since: September 2021.

Career Highlights: Began her career at Crouse Health in 1998, and prior to her appointment as CEO, had served as chief financial officer since 2003. Current affiliations: A Syracuse native, she is actively involved in the community, currently serving as a member of the board of directors of the Healthcare Association of New York State; Greater New York Hospital Association; Iroquois Healthcare Alliance; CenterState CEO; SRC, Inc.; Seneca Savings and AAA of Western and Central New York. Is also a trustee for Christian Brothers Academy. Previously served as board president of the United Way of Central New York and board treasurer of Catholic Charities, and was a member of the board of directors of Elmcrest Children’s Center; American Red Cross; Crouse Hospital Auxiliary; and board president of the McMahon/Ryan Child Advocacy Site. How do you describe your managerial philosophy or approach? “I think it’s important to give people the right tools to do their job effectively, while encouraging and motivating them to do the very best they can — and being supportive of their talents. Above all else, fostering a

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Education: Washington and Lee University, Lexington, Virginia (bachelor’s degree in biology, 1991); Uniformed Services University (medical degree, 1995), Bethesda, Maryland; University of Massachusetts (MBA, 2017), Amherst, Massachusetts. Career Highlights: Active-duty US Army with progressive leadership roles in multiple duty locations including Fort Benning, Georgia; Wurzburg, Germany; Fort Lewis, Washington; Fort Hood, Texas. Clinic and department leadership roles at Fort Drum, Watertown, and with the Veterans Administration. Academic role as associate program director, family medicine and rural training tract director, Samaritan Medical Center, Watertown. Current affiliations: Guthrie Cortland Medical Center.

HEALTHCARE GUIDE 2022 | Central New York

How do you describe your managerial philosophy or approach? “I believe most people come to work hoping to make a difference. If they struggle, it is because they lack understanding of the goal, training to perform the task or resources. It is a leader’s job to communicate mission and provide training and resources for an individual employee to succeed. If we take care of people, they are empowered to assure quality and increase productivity.” Skills that make you an effective leader? “The ability to pare down complicated situations into essential processes and communicate end-state.” How can the healthcare industry in the region be improved? “A focus on the community needs is essential. Health care nationwide is fragmented, and rural communities are struggling to compete with urban areas for resources. Identifying services and social infrastructure requirements and obtaining resources to help health care grow in the area is imperative to improving the overall health and wellness of the region.” What do you do for fun? “My husband and I are avid outdoors people. We enjoy hiking, skiing, snowshoeing, and boating. Anything that gets us outside and into nature.”

Thomas Carman President and chief executive officer, Samaritan Medical Center. With organization since: 2004. In current position since: 2004. Education: Bachelor’s degree in pharmacy, Massachusetts College of Pharmacy; master’s degree in business administration, Syracuse University. Career Highlights: Previously with Cortland Regional Medical Center (1997 to 2004). Current affiliations: Vice chairman of Fort Drum Regional Health Planning Organization and Advocate Drum — Fort Drum Regional Liaison Organization; North Country Initiative, board member; Iroquois Healthcare Association, board chair, Healthcare Association of New York State, treasurer; American College of Healthcare Executive, fellow.


Marie Carter-Darling Executive director, Guthrie Cortland Medical Center/ Medical Group Operations. With organization since: 1992 (as a teenage volunteer); returned in May 2001 to work per diem until 2006; returned in current role in January 2017. In current position since: January 2017. Education: Master of Science in health care administration, King’s College, Pennsylvania. Anticipated completion date: May 2022. Bachelor of professional studies in radiation therapy, Upstate Medical University, Syracuse (2003). Associates of Applied Science degree in radiologic technology, Broome Community College, Binghamton (2001). Career Highlights: “Working as a radiation therapist early in my career, I found great passion in identifying opportunities to better support our patients and worked to implement programs around those voids. Taking care of the entire person, not just the disease. Through my career progression, I lead or partnered with multidisciplinary teams to develop the following: lung cancer screening program, comprehensive cancer center, practice leadership structure to support multiple service lines.” How do you describe your managerial philosophy or approach? “I am a transformational leader. I focus on inspiration, encouragement and empowerment to be successful, positive role models for staff. Building a successful team that is strong enough to take ownership of delegated duties. We are taking care of the most vulnerable consumer, the patient. We need to approach health care at all levels with compassion, consideration, empathy, values, and strong moral character to ensure our patients feel they have the best care always.” Skills that make you an effective leader? “My father taught me that the most valuable thing we can do as a human being is listen, think and react thoughtfully. With this mindset, I don’t overreact and I present myself as someone who can be trusted. I empower people with the same principles.” How can the healthcare industry in the region be improved? “We are currently dealing with a stressful environment unlike any other time,

working through significant staff shortages. The healthcare industry in our region should partner with educational facilities to build more programs to educate those who desire working in the healthcare field. Programs that are easily accessible with balanced or no financial burden.” What do you do for fun? “I love to be with my family, love to cook, look forward to family game night, love watching my kids play sports or music. I also like to spend some time alone for myself with yoga or walks to clear my mind.”

Stephen H. Cohen Senior vice president and chief medical officer, Excellus BlueCross BlueShield. With organization since: 2014. In current position since: 2019. Education: AB degree from Colgate University 1978; MD degree from Albany Medical College 1982; residency in primary care internal medicine, University of Rochester Medical Center 1982-1985. Board-certified in internal medicine and medical management. Career Highlights: “As a physician executive and primary care physician, I’ve had over 35 years of experience including 20 years of practice of general internal medicine; held leadership roles within physician-led Independent Physician Associations and various health plans in New York state; served as chief medical officer of the URMC Center for Primary Care, president of Lifetime Health Medical Group and Lifetime Care Home Health Care and Hospice, as well as served as a health care benefits and wellness consultant and as medical director in both the long term care and home health care arenas.” Current affiliations: Clinical assistant professor of medicine, University of Rochester Medical Center How do you describe your managerial philosophy or approach? “As a steward of healthcare, it’s all about the team. Teamwork increases collaboration, engagement, promotes idea generation and diversity, improves communi-

cation and efficiency. If my team is successful, then my organization and I will succeed. I strive to actively support and demonstrate my organization’s mission, vision and culture and work toward building trust as well as practice and develop my delegation skills to benefit the team.” Skills that make you an effective leader? “Multiple skills are key for effective leadership: empathy, collaboration and open and honest communication. Other important elements are being a life-long learner and realizing there are always opportunities for improvement and knowing that in order to succeed, you don’t have to be the smartest person in the room but instead, always strive to learn new things.” How can the healthcare industry in the region be improved? “Meaningful improvements should focus on in improving access to care for all, the patient experience, the quality of care we deliver in our communities, and at a truly affordable cost.” What do you do for fun? “I enjoy spending time with my five grandchildren, travel, photography, reading, and the Finger Lakes.”

Robert J. Corona Chief executive officer, Upstate University Hospital. With organization since: 1986. In current position since: March 2018. Education: Undergraduate degree, Ithaca College; medical school, New York College of Osteopathic Medicine at New York Institute of Technology; Master of Business Administration, University of Massachusetts at Amherst. Career Highlights: Named Outstanding Hospital Executive of the Year from CNY Business Journal; named to Becker’s Hospital Review list of Top 100 CEO’s to know; appointment to New York State Board for Medicine; received SUNY Upstate’s President’s Award for Excellence in Teaching; named the John B Henry Professor of Pathology and Laboratory Medicine; named Computer Professional of the Year; board certified in neuropathology, anatomic pathology, clinical informatics. Current affiliations: American Board of Pathology; American Society of Clinical Pathology;

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HEALTHCARE LEADERS IN CENTRAL NEW YORK board member, Cornell University Institute for Healthy Futures; editorial board, American Association of Physician Leadership; American College of Healthcare Executives. How do you describe your managerial philosophy or approach? “My philosophy is to clearly communicate the truth. It can be done with kindness. W. G. Allyn advised me to always be ‘kind and true.’ I try to lead with a soft approachable style but with a backbone of strength that comes from being well prepared for the expected and unexpected. I have an open mind stretched by an innovative imagination and an adventurous heart. I can be hands-on and observe from the balcony equally as well.” Skills that make you an effective leader? “Empathy and compassion, strategic thinking, the ability to make rapid decisions with incomplete information, adaptability, ability to inspire and communicate clearly.” How can the healthcare industry in the region be improved? “The region’s healthcare industry can be improved through more collaboration with the different systems. We are proving it now in this pandemic. Also, another way to improve the industry is the Integration of advanced technology with a focus on sustainability.” What do you do for fun? “I read, lift weights, spend time with my family, care for my dogs, play with technology, travel, ride bikes and participate in water sports.”

Taralyn Costello Executive director, Kelberman Center. With organization since: May 2014. In current position since: June 1, 2020. Education: SUNY Albany, master’s degree in social work; certification in human service management; Utica College of Syracuse University, bachelor’s degree in psychology; MVCC, associated degree in chemical dependency counseling. Career Highlights: Has over 20 years of experience in the behavioral health field, including an early position as a substance abuse counselor at the Community Recovery Center. Also participated in various system

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initiatives as the director of substance abuse services for Oneida County Mental Health. Since 2014, has been the vice president of behavioral health services at Upstate Cerebral Palsy. Also assisted in the development of the health home division, providing comprehensive services to individuals with multiple chronic health conditions. Throughout her time at Upstate Cerebral Palsy, enhanced the behavioral health delivery system for both children and adults within Oneida County, serving over 5,500 individuals. Also secured various grants to enhance the behavioral health delivery system while partnering with an array of community providers. Established new mental health services within the Utica and Rome school districts, and implemented a “No Wrong Door” integrated system for managing the care of the most vulnerable populations. Current affiliations: Member of the board of directors for LIFEPlan CCO NY. How do you describe your managerial philosophy or approach? “I am a social worker by nature and I manage by the behavioral approach, meaning an approach focused on the individual staff member and his or her motivations, behaviors and social systems. I place importance on relationships — the fact that a team environment creates and promotes success, which ultimately motivates employees. I like to inspire employees leading by example, and this motivation is what helps them to improve their performance, accept personal responsibility for their work and to work toward the overall success of our agency. My social work background also makes empathy a huge part of who I am and how I manage my staff. My approach and career have always forced me to meet people where they are in their lives and in their careers and to guide them while working to meet their best potentials. I also have tremendous empathy for the people we serve and thrive on giving individuals hope.” Skills that make you an effective leader? “Throughout my career the following traits have shaped me as a leader and I incorporate them daily in my interactions with staff, community and the people we support. Honesty, integrity, confidence, commitment, passion, accountability, empathy, creativity, innovation, delegation and empowerment are among these traits that guide me each day. I also hope that I inspire others with my leadership style, decision making skills and through my open and candid communication with staff and our other stakeholders.”

HEALTHCARE GUIDE 2022 | Central New York

How can the healthcare industry in the region be improved? “As a social worker, I found that people and their families struggled gaining access to the services they required based on bureaucratic red tape, which ultimately increased the cost of services, not to mention the frustration it causes. A few common issues which I think need to be improved upon include better access to care for our community members, funding prevention, collecting meaningful data throughout a person’s journey through the system, analyzing the outcomes of this data and ultimately connecting or collaborating with community partners to meet the needs of individuals and families in an efficient and timely manner. I feel that some state initiatives, which have examined these areas of need have helped the system, but we definitely have a long way to go regarding making the system easily accessible and navigable for anyone in need.” What do you do for fun? “I love spending time with my family and creating memories especially with my husband and daughter – they are my world and the cornerstones to my success. I also enjoy cooking, shopping and a good massage.”

Nancy Daoust Chief ambulatory officer, Upstate University Hospital. With organization since: April 2002. In current position since: 2019. Education: Doctorate in executive leadership, St. John Fisher College; master’s degree in management, Keuka College; Bachelor of Science degree in healthcare administration, SUNY Brockport; Associate of Applied Science degree in medical assisting, SUNY Alfred. Career Highlights: “Proud to have served in the role that led the implementation of strategic initiatives to revitalize an acquired (2011) community hospital by increasing growth across multiple services, including orthopedics, urology, OB and transitional care.” Current affiliations: Chapter of ACHE — Healthcare Management Association of CNY, board of directors, past president; fellow at American College of Healthcare Executives; Kappa Delta Pi, International Honor Society in Education;


The Centers at St. Camillus board of trustees; MedBest Medical Management board; NYS Licensed Nursing Home Administrator. How do you describe your managerial philosophy or approach? “My leadership philosophy is one of equitable advocacy on behalf of the staff, physicians and the Institution to ensure people have the resources and support to perform their roles well. This helps to instill personal satisfaction and build Institutional and social cohesion. I believe good leaders should always strive to model the way. Skills that make you an effective leader? “Active listening, being present, and engaged is key to effective leadership. It’s important to support other people in their own personal career journey and to recognize we all make mistakes and those are vital lessons to learn. Knowing when to use humor helps.” How can the healthcare industry in the region be improved? “The healthcare industry would be improved by increasing regional planning and collaboration among the health systems and post-acute service providers to reduce expensive service and intensive resource duplication.” What do you do for fun? “Spend time with my family, cook, read, garden, hike, and watch the Bills!”

Robert DeMartino President, Advanced Hearing Aid Centers of CNY, Inc. Hearing Instrument Specialist. With organization since: 2004. In current position since: 2004. Education: Nationally board-certified in hearing instrument sciences in 1991. Alfred State 86-89, Alfred University 89-90. Career Highlights: Nationally board-certified in 1991. Licensed trainer for New York’s state’s intern program. Expanding the business to offer four locations. Central Square, Mattydale, Oswego and Oneida. Current affiliations: BBB, HHCANY-Hearing HealthCare Alliance of New York, IHS-International Hearing Society.

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How do you describe your managerial philosophy

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HEALTHCARE LEADERS IN CENTRAL NEW YORK or approach? “Maintaining a knowledgeable staff long term to ensure excellent customer service. My strong marketing background, psychology, and communication skills with understanding the hearing impaired and their needs.” Skill that make you an effective leader? “Helping people to hear better regardless of their budget, without the high-pressured sales pitch.” How can the healthcare industry in the region be improved? “By eliminating the middleman and dealing directly with the provider.” What do you do for fun? “I enjoy classic cars, music, hunting and cooking.”

Mantosh Dewan President, Upstate Medical University. With organization since: 1979. In current position since: November 2020. Education: Master’s and bachelor’s degrees from the University of Bombay, T.N. Medical College, India. Career Highlights: Service in numerous leadership roles at Upstate Medical University, including as chairman of the department of psychiatry and interim dean of the College of Medicine. As interim president, from November 2018 to October 2020, supported efforts to increase and enhance local mental health services. Has led the university’s response to the COVID-19 pandemic, which has included the development of a leading saliva swab COVID diagnostic test, now widely used systemwide by SUNY to test students and keep campuses safe; university participation in hosting major clinical trial of Pfizer-BioNtech vaccine for adults and children; and serving as a New York state vaccine hub for the region. Named SUNY Distinguished Service Professor. Received Syracuse University’s Chancellor’s Medal.

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Philip A. Falcone Chief Medical Officer at St. Joseph’s Health. With organization since: 1991. In current position since: Fall 2020.

Sunday New York Times crossword puzzle, and enjoying life with my wife Barbie who I’ve known since we were 7 years old!”

Jason S. Feinberg Chief medical officer, vice president of medical affairs, Finger Lakes Health.

Education: Earned bachelor’s degree in biology and psychology from the University of Rochester and Doctor of Medicine degree from SUNY Upstate Medical University. In 2019, earned a Master of Healthcare Leadership degree from Brown University. Career Highlights: Completed a 28-year career as an aesthetic, plastic, and reconstructive surgeon before retiring from clinical practice in 2018. Prior to becoming the chief medical officer, served as St. Joseph’s Medical director of quality and led the hospital through the many challenges brought on by the global COVID-19 crisis. In the fall of 2020, implemented a new process using hydrogen peroxide vapor to effectively decontaminate N95 medical masks, patient units and operating rooms. Received the Central New York Business Journal’s Excellence in Healthcare — Innovator award in October 2020 in recognition of this project. Current affiliations: Member of the governing board of the St. Joseph’s College of Nursing and a past co-chairman for the Ambulatory Surgery Center governance committee. Also a member of the Onondaga Community College’s Surgical Technology advisory board. How do you describe your managerial philosophy or approach? “I favor giving an equal voice to all involved parties, learning as much as possible about the issues especially from the experts on my team, and then settling on a choice I can live with. Do what’s right for the greater good.” Skills that make you an effective leader? “I am an adaptive problem-solver and as a surgeon have gotten well-versed in making decisions with often limited information.” How can the healthcare industry in the region be improved? “Always be innovative. Healthcare changes so rapidly that we must think and plan two steps ahead and have a vision for what will be needed well in advance.” What do you do for fun? “Golf (although ‘fun’ may not always be accurate), completing the

HEALTHCARE GUIDE 2022 | Central New York

With organization since: August, 2005. In current position since: 2010. Education: Hobart College 1985-1989; Syracuse Health Science Center (Upstate Medical University) 1989-1993; internal medicine internship: Oakland Naval Hospital 1993-1994; internal medicine residency: University of California, San Francisco 1995-1996. Career Highlights: Navy Achievement Medal, 1997; Finger Lakes Health Leadership Excellence Award, 2008. Current affiliations: Geneva General Hospital, Geneva; Soldiers and Sailors Memorial Hospital, Penn Yan; University of Rochester Home Care. How do you describe your managerial philosophy or approach? “I am a strong believer in a collaborative team approach, with timely and effective communication to engage staff.” Skills that make you an effective leader? “Empathy.” How can the healthcare industry in the region be improved? “Improving the social determinants of health including: economic stability, education access and quality, and health care access.” What do you do for fun? “All things outdoors.”

Kent N. Hall Chief physician executive, Mohawk Valley Health System. With organization since: February 2020. In current position since: February 2020.


Education: Bachelor’s degree, Union College; medical school, Upstate Medical University. Career Highlights: Emergency medicine residency program director, Medical College of Wisconsin; emergency department medical director at Goodall Hospital, Sanford, Maine, and at Champlain Valley Physicians Hospital, Plattsburgh; chief medical officer, Champlain Valley Physicians Hospital, Plattsburgh, and Alice Hyde Medical Center, Malone. Current affiliations: American Association of Physician Executives, American College of Emergency Physicians, American Association of Emergency Medicine. How do you describe your managerial philosophy or approach? “First, I believe you lead from the front. Second, you need to be vulnerable. In that way, you are open to all experiences and opportunities. I work every day to understand the ‘why’ of everyone I interact with, and to match their ‘why’ with the task at hand. In this way we can get to a win-win situation.” Skills that make you an effective leader? “I’ve learned to listen thoroughly and thoughtfully.

It’s easy to be crafting an answer while the other person is talking. Unfortunately, you then miss what the other person is actually saying. And I have the courage to take on new opportunities. These are all opportunities for growth.” How can the healthcare industry in the region be improved? “We’re all in this profession to take care of people. We should work in a more coordinated manner. Communication is key to this.” What do you do for fun? “I enjoy running, hiking, kayaking, snowshoeing, and really anything outdoors. And I’m rarely without a camera. Landscape photography is a passion for which I’m developing better skills.”

Michael A. Harlovic President and chief executive officer, Oswego Health. With organization since: 2017. Since what year in the current position: 2017.

Education: Bachelor’s and master’s in nursing degrees, University of Pittsburgh. Professional certificate in executive leadership from The Wharton School, Philadelphia. Career Highlights: “The mission of Oswego Health is to provide accessible, quality care and improve the health of residents in the community. As the region’s first choice for quality health care, we are focused on growing our services and enhancing our programs based on the needs of the community. This includes completing significant enhancements to the third and fourth floor of the hospital and offering private hotel-like feel rooms that will enhance patient experience. In addition, our new 42,000 square foot Lakeview Center for Mental Health and Wellness facility will transform mental health care here in Central New York.” Current affiliations: Serves as a board member of Iroquois Healthcare Association, CenterState CEO, the Healthcare Association of New York State (HANYS) and Excellus CNY regional advisory board.

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HEALTHCARE LEADERS IN CENTRAL NEW YORK How do you describe your managerial philosophy or approach? “I consider myself a personable leader. I take the time to get to know my employees. You’ll often find me making rounds between departments to just help build rapport. I have worked from entry level positions in the health care field (nurse aide, registered nurse, manager, etc.) all the way to chief executive officer, so working in those positions has had a positive impact on my management decisions because I always consider how they will impact the employees and the patients we serve. In addition, I like to surround myself with thought-leaders. I continually seek talented employees for our organization that will not only help us grow, but also individuals that will challenge me and motivate me to be the best leader I can be.” Skills that make you an effective leader? “I have a very focused vision for our organization coupled and a history of execution to achieve identified goals. In addition, I take every opportunity I can to mentor new leaders within our organization and empower them to make confident decisions as they advance their careers at Oswego Health.” How can the healthcare industry in the region be improved? “Collaboration is essential to the success of improving healthcare. Every great community consists of key pillars — a viable educational system such as SUNY Oswego, industrial powerhouses such as Exelon Generation and Novelis, and access to affordable healthcare. These pillars though individually unique, must all work together to benefit the overall community as a hole and we believe right here in Oswego County we have those key pillars. If we are all working in unison to support one another, there will be huge economic gains. Together we can attract and retain the best talent. Together we can improve quality of life and overall safety of our community. And lastly, if we work together, we can improve the local community right here in Oswego County. Through strategic organizational goals established by our senior leadership team utilizing defined metrics and collaboration with other community providers and healthcare partners, we have a comprehensive blueprint for success.” What do you do for fun? “Fishing, exercising, walks with my dog, and I enjoy spending as much time as I can with my first granddaughter, Vivian. “

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Tommy Ibrahim President and chief executive officer, Bassett Healthcare Network.

Chief nursing officer, Upstate University Hospital.

With organization since: July 2020. In current position since: July 2020.

With organization since: 1999. In current position since: 2021

Education: Received Doctor of Medicine and Bachelor of Medical Science degrees in England and completed his internal medicine residency at Greater Baltimore Medical Center, an academic affiliate of Johns Hopkins, in Baltimore, Maryland. Also holds a Master of Science degree in Health Administration from Seton Hall University. Career highlights: “Began his tenure as president and CEO of Bassett Healthcare Network July 2020. Has held leadership positions within the health care industry for the past 14 years. A transformational leader who challenges his teams across the system to continually pursue excellence in safety, quality, patient experience and access. Began his career in medicine as a hospitalist before transitioning a few years later to administration. Prior to assuming leadership of the Bassett Healthcare Network, served as executive vice president and chief physician executive for INTEGRIS Health, the largest nonprofit health care system in Oklahoma. In his three years as chief physician executive at INTEGRIS, led the strategic direction for clinical services throughout the 19-hospital health system of owned and joint-venture assets, including all clinical operations, the physician enterprise, and system integration objectives. This position included direct responsibility for system research, graduate medical education, and medical informatics. Also served as chief physician officer and vice president of medical affairs at Mercy Health Network in Des Moines, Iowa, from 2014-17, and as senior vice president and chief physician executive at St. John’s Hospital in Springfield, Illinois, from 2010-14. Current affiliations: Board-certified in internal medicine and hospital medicine. Fellow of the American College of Healthcare Executives; Fellow in hospital medicine; received the Certified Physician Executive accreditation from the American Association of Physician Leadership.

HEALTHCARE GUIDE 2022 | Central New York

Scott Jessie

Education: MBA, Lamar University, graduation expected in spring 2023; MSN, clinical nurse specialist with minor in adult education, SUNY Upstate, 2007; BSN, SUNY Upstate, 2003; AAS Nursing, Cayuga Community College, 1998. Career Highlights: Worked at Upstate since 1999 in various roles, including as operations section chief — COVID-19 response and executive director of nursing, with oversight for the following areas: emergency services, triage and transfer center, poison control center, administrative supervisors group, staffing support specialist group, throughput operations center, patient flow administrator, throughput nurse team, discharge hospitality center nursing business operations. Current affiliations: American Organization of Nursing Leadership, New York Organization of Nurse Executives and Leaders, Central New York Organization of Nurse Executives and Leaders. How do you describe your managerial philosophy or approach? “Some key philosophies I live by: Always be fair, consistent, and honest; relationships and trust are key; the patient has to be at the center of our decisions; listen to understand instead of listening to reply; communicate – a lot; mentorship of new leaders and succession planning is critical to our success.” Skills that make you an effective leader? “Patience, honesty, empathy, quick learner, good communicator, always learning, team player-collaborator.” How can the healthcare industry in the region be improved? “I think we need to: provide meaningful support and resources to our incredible dedicated but overwhelmed and exhausted healthcare staff. The pandemic changed everything and these staff remain at the forefront every day; improve the pipeline of new healthcare staff for CNY; focus on inequity and healthcare disparities across the


region; continue to innovate and implement new technologies to offload the staff we have and let them focus on delivering highly skilled patient care: drones, robots, software and moile devices etc; continue modernizing our facilities to provide the best patient care and recruit top talent; secure resources to address the pediatric mental health crisis; continue to advocate for funding and resources to ensure we can keep meeting the needs of a large diverse population spread across a very large geographic region; continue to support research through universities and technology growth through places like the CNYBAC; collaborate more on duplication of services across multiple hospitals; constantly evaluate the healthcare landscape and find ways for large and small organizations to collaborate/partner to keep providing care in large and small communities; partner with large quaternary medical centers/systems to bring care closer to home.” What do you do for fun? “Spend time with family, read, photography and Disney visits!”

Joseph A. Johnston Vice president of operations, Guthrie Cortland Medical Center. With organization since: March 2020. March 2020. Education: Master of Business Administration, May 2015, from Mendoza College of Business, University of Notre Dame (South Bend, Indiana); bachelor’s degree, July 2004, from Ball State University.

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Career Highlights: Led the development and implementation of ARRA, The HITECH act, and meaningful use resulting in being among the first 2% of radiation oncology practices nationally to successfully attest to Centers for Medicare & Medicaid Services (CMS) including post-attestation audit. Served as business development lead in multiple engagements with tertiary-quaternary partners resulting in world class healthcare including The University of Pennsylvania’s Penn Medicine; led and pioneered best-in-class service line(s) performances in financial margins, patient experience and quality; lead and supported in excess of $100 million in capital improvements and de novo projects; numerous commu-

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HEALTHCARE LEADERS IN CENTRAL NEW YORK nity-based organizations’ board positions; numerous awards and recognitions for organizational advancement and community service, including Top 40 Under 40. Current affiliations: Board-certified and fellow of American College of Healthcare Executives (FACHE); board certified and member of American College of Medical Practice Executives (CMPE); ARRT: The American Registry of Radiologic Technologists, RT (T). How do you describe your managerial philosophy or approach? “My management philosophy is tripartite in nature. I believe you set clear expectations and hold teams accountable, while also empowering and supporting teams to meet expectations. If you were to view this as a Venn diagram, the overlap of these two approaches results in a very high level of engagement that promotes success. I’m also a firm believer in education-professional development and visibility.” Skills that make you an effective leader? “I think humility and vulnerability are extremely important characteristics in leadership. We as leaders are often looked toward for answers, which can have an empowering effect; however, we do not always have the answers. Humility and vulnerability places emphasis on being open-minded in support of seeking answers that reflect the best interests of our community.” How can the healthcare industry in the region be improved? “Like most things, this is a dynamic and multifactorial question. I’ll attempt to answer while acknowledging several contributing factors. First, social determinants of health are of primary focus. The lion’s share belongs to public policy; however, community-based organizations, specifically healthcare, play a key role as we provide the best opportunity to advance and educate healthcare populations. We are also economic hubs for the region(s) we serve. Second, improved healthcare access and alignment. Like any industry, healthcare is competitive, but if the COVID pandemic has taught us anything, it is that there is significant opportunity in collaboration and leveraging healthcare resources. Last, I’d be remiss if I didn’t acknowledge the shortages of clinicians and support staff across the continuum of care. This is creating tremendous burn-out among our caregivers. This untenable situation calls for greater alignment among industry global forces (i.e. Academia, CMS, Managed Care, etc.) in support of a resolution.” What do you do for fun? “Most of my time is absorbed by professional obligations and

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my beautiful family. Outside of this, I enjoy several hobbies which include live music, the outdoors, sports and traveling.”

Jeff Joyner Senior vice president and chief operating officer, Bassett Healthcare Network. With organization since: 2015. In current position since: August 2020. Education: Master’s degree in health care administration; fellow of the American College of Healthcare Executives (FACHE). Career Highlights: Formerly president of Bassett affiliate A.O. Fox Hospital in Oneonta, was appointed Bassett Healthcare Network’s senior vice president and chief operating officer in August 2020. Served as president of A.O. Fox Hospital from 2015 through 2020. In his role as senior vice president and network chief operating officer, serves as the responsible executive for network hospital operations, system support services, and all integration efforts. Plays a critical role in ensuring a superior delivery of patient care at all hospitals across the network through the implementation of effective operational strategies. Previously, held executive leadership positions in multiple organizations, including system vice president of operations at St. Joseph’s Healthcare in New Jersey; vice president of professional services at Sibley Memorial Hospital, an affiliate of Johns Hopkins Medicine; and vice president of patient support services at Holy Cross Hospital in Silver Springs, Maryland. Remains very involved in the leadership of A.O. Fox Hospital as part of his broader responsibilities.

Jeremy Klemanski

HEALTHCARE GUIDE 2022 | Central New York

President and chief executive officer, Helio Health. With the organization since: 2004. In current position since: 2005 Education: M.B.A. from

the Whitman School of Management at Syracuse University. Career Highlights: Leading several behavioral health organization mergers to further integrate care. Bringing detox and inpatient rehabilitation to Rochester and Binghamton. Opening a Certified Community Behavioral Health Clinic (CCBHC) at Helio Health’s integrated outpatient mental health and substance use disorders clinic in Syracuse. CCBHC service offerings include: mental health and substance use services for children and adolescents, psychiatric rehabilitation services, peer support services, 24/7 crisis management services, targeted case management services, and ancillary withdrawal services. Expanded an integrated outpatient clinic to create a Center of Treatment Innovation (COTI) team which brings help directly to people in the community and connects them to care. COTI offers in-community medication-assisted therapy, peer support, telehealth and clinician services. Creating a Regional Open Access Center for Addiction (ROACA), providing open access assessments and evaluations 24/7/365 to anyone seeking immediate assistance for substance use disorders. Founding the Helio Health Training Institute. Opening Elements of Central New York, a 75-bed residential treatment facility. Currently working on opening multiple new facilities in New York. Current Affiliations: The National Council for Mental Wellbeing-Board Member representing New York, New Jersey, Puerto Rico and the Virgin Islands; NYS Association of Alcoholism & Substance Abuse Providers board chairman; NYS Justice Center for the Protection of People with Special Needs advisory council member; chairman of the Law Enforcement & Investigator Training Committee; Onondaga County Criminal Justice advisory board member; board chairman, Omnes IPA, a network of health care organizations committed to better serving communities by integrating physical and behavioral health as well as addressing the barriers to achieving successful outcomes. How do you describe your managerial philosophy or approach? “Trust people and invest in their growth and development. Consider ideas from as many sources as possible, encourage discussion that explores and supports informed decision making. We learn more from listening.” Skills that make you an effective leader? “It’s important to read as much as possible about


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your field, and leadership. It is crucial to listen to many diverse points of view to support the shaping of your view and vision. The vision must be thoroughly communicated and executed to success. I think the combination of reading, listening, communicating, and executing leads to success.” How can the healthcare industry in the region be improved? “Practicing healthcare that acknowledges the role that brain health plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. We have a tremendous opportunity to redesign our currently fragmented systems of care into regionally integrated health systems. This can help us leverage our resources to deliver improved health outcomes.” What do you do for fun? “My greatest joy comes from spending time with my wife and children. In addition, I enjoy traveling and exploring new places.”

Reginald Q. Knight Senior vice president and chief physician executive, Bassett Healthcare Network. With organization since: 2009. In current position since: November 2020. Education: Bachelor’s degree from SUNY Oneonta; a master’s in health care administration from Capella University. Received his medical doctorate from SUNY Upstate Medical

Center. Completed an orthopedic spine fellowship at Strong Memorial Hospital and residency at Westchester County Medical Center, Metropolitan Hospital, and Lincoln Hospital. Career highlights: “Prior to assuming his new role, was vice president, medical affairs for Bassett affiliate A.O. Fox Hospital, and director of the Bassett Spine Care Institute. An accomplished and innovative physician and a leader in his field, works closely with the network’s CEO and the system’s executive leadership team to oversee the practitioner enterprise for Bassett Healthcare Network. This includes driving physician engagement and performance and service line development to ensure quality care, reduction in clinical variation, improved access and an optimal patient experience. Additionally, has been a driving force behind Bassett’s diversity efforts, enhancing the network’s culture around diversity, equity and inclusion.”

Seth Kronenberg Chief operating officer and chief medical officer, Crouse Health. With organization since: 2010. In current position since: 2018. Education: Bachelor’s degree from the University of Pennsylvania. Attended medical school and did his residency and chief residency in internal

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medicine at Upstate Medical University. Career Highlights: A board-certified internist, previously practiced at Internists Associates of Central New York and Crouse Medical Practice. Joined Internist Associates of Central New York in 2001, becoming managing partner in 2005. In 2010, Internist Associates became part of Crouse Medical Practice, PLLC, and he was appointed medical director. Currently has oversight of clinical operations at Crouse Health and maintains leadership responsibility and strategic oversight for physician activities. He also has leadership responsibility for strategic affiliations, quality improvement and population health. Current Affiliations: Member of the boards of directors of Syracuse Community Health Center, Community Memorial Hospital, HealtheConnections and Lab Alliance of CNY. How do you describe your managerial philosophy or approach? “It is important to set the goals and strategic direction and then to give staff the autonomy and freedom to perform their jobs. I give them encouragement to always come to me with issues, ideas or concerns. If there are barriers, I appreciate when staff can offer potential solutions on how to remove them and I am there to help facilitate. This creates not only buy-in, but can also build confidence and team commitment.” Skills that make you an effective leader? “Leadership requires the ability to think strategically and, in many cases, act quickly — especially in healthcare. I encourage and model open and transparent communication, which is one

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HEALTHCARE LEADERS IN CENTRAL NEW YORK of Crouse’s core values but also critical to engaging our employees and providers. The pandemic has forced us to process information quickly and adapt frequently to rapid changes.” How can the healthcare industry in the region be improved? “Working more closely together to improve the health of our communities is very important, now more than ever. This is exemplified by the coronavirus pandemic, which has brought hospitals, long-term care providers and governmental agencies together with a common goal. We have all learned a lot during this challenging time.” What do you do for fun? “With four teenage daughters, our family is on the move. Skiing in the winter and kayaking in the summer keeps us all active.”

Leslie Paul Luke President and chief executive officer, St. Joseph’s Health. With organization since: February 2017. In current position: February 2017. Education: Bachelor’s degree in sociology and a master’s degree in health administration from Brigham Young University in Provo, Utah. Career highlights: In 1991 accepted his first CEO role at a 50-bed, nonprofit hospital in Kentucky. Went on to Erlanger Medical Center in Tennessee, an 850-bed tertiary medical center where he was responsible for quality improvement and marketing. Became agile in facilitation of quality improvement efforts while learning how to impact change through influence. Also served as CEO of four other hospitals, including Tennova Healthcare, a six-hospital system in Knoxville, Tennessee, with net revenues of $650 million. For 12 years before coming to Syracuse held several key leadership roles at the Nashville headquarters of Community Health Systems, which owns or operates 111 hospitals in 20 states. Since joining St. Joseph’s Health, has improved the organization’s financial health, as well as its effectiveness and connection with the community, and led 4,000-plus St. Joseph’s Health colleagues through an unprecedented pandemic.

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Current affiliations: Member of CenterState CEO. How would you describe your managerial philosophy or approach? “Effective leaders are humble, grateful to be stewards, and don’t bask in power. The critical importance of having everyone involved, working on innovation and improvement on a daily basis, has never been more prevalent than during this past year. Our culture of building upon sound ethical and moral values is what enabled our team to step up and serve as a leader in caring for our community throughout the COVID-19 pandemic. By reminding our team to focus on quality first, we’ve been able to make the best decisions for the long-term stability of our organization as well as for the patients we serve.” Skills that make you an effective leader? “I view myself as a facilitator, coach and servant leader. I also prioritize collaboration and communication. I involve as many people as possible in creating goals for the future, so we have a unified vision. I’m also experienced in performance improvement, an instructor in organizational leadership, and have the ability to analyze data and act on it. I believe leadership transparency is critical because, for quality to work – especially during a time of crisis – people have to be comfortable about identifying challenges and problems and being part of the conversation to find a solution.” How can the healthcare industry in the region be improved? “COVID-19 is pushing our economy, communities and people to the brink. The expansion of care networks and maximizing access to care are critical. We have been able to accomplish a lot in the past year through advancements in telemedicine. But there is still a vital call to action for our community and businesses to play crucial role: Make sure people are wearing a mask. Limit your employees’ travel. Encourage everyone to get a COVID-19 vaccination, booster and flu shot. Wash your hands and sanitize surfaces. Stay physically distant as if your life, and your loved one’s life, depends on it. Health and well-being are at the foundation of every person’s

HEALTHCARE GUIDE 2022 | Central New York

success in all other areas of life — personal and professional.” What do you do for fun? “I enjoy spending time with my family (wife, five children, three granddaughters and two grandsons), photography, flying and traveling

Joseph Murabito President and managing member of Elemental Management Group. With organization since: 2012 In current position since: 2012 Education: Bachelor of Sciences degree in health administration, Ithaca College; master’s degree in health administration from Cornell University. How do you describe your managerial philosophy or approach? “Collaborative, transparent, assertive and outcomes oriented.” Skills that make you an effective leader? “Persistence, practical management style, sense of priority and ability to make timely collaborative decisions.” What do you do for fun? “I have many hobbies. I recently opened Strigo Vineyard, a 70-acre vineyard in Baldwinsville.

Mark Muthumbi Central New York regional president; vice president, commercial sales Eastern markets, Excellus BlueCross BlueShield. With company since: 1999. In current position since: 2020. Education: Master’s degree in business administration from Le Moyne College; bachelor’s degree in business administration from Liberty University, Lynchburg, Virginia.

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Career highlights: 40 Under Forty award recipient; graduate of the Leadership Greater Syracuse Class of 2008; certified health consultant professional with the Blue Cross


Blue Shield Association and the Academy for Healthcare Management. Licensed in life, accident and health insurance with the state of New York. Current affiliations: Member of the board of directors for the Longhouse Council (Boy Scouts of America), Hospice of Central New York, HealtheConnections, and Pan African Community of Central New York (PACCNY). How do you describe your managerial philosophy or approach? “Communication and patience. I have always found that having open and honest communication makes the difference for really understanding the change, understanding the pros and cons of change, and identifying where the opportunities lie. I’m also of the belief that change will happen, so it’s up to you to have a positive attitude and be consistent. Stick to what you believe, but make sure you look at every side of a situation. Navigating through change is easier when you can find ways to maintain structure and consistency.” Skills that make you an effective leader? “I believe in fostering an environment of inclusiveness — inviting and encouraging other people’s thoughts, opinions, and ideas — and allowing those diverse voices to shape our strategy and approach. I also find that keeping an open mind helps navigate dynamic environments, which is vital to my work at Excellus BCBS. When working with customers, I strive to understand their needs, keep an open mind, and deliver solutions that meet those needs. In Central New York, where Excellus BCBS is fortunate to have a strong market presence, a subscriber may also be a community leader, a provider or a board member. Understanding their perspectives and meeting or surpassing their expectations is key to building and maintaining successful relationships.” How can the business climate in the region be improved? “A thriving business climate requires a healthy community where health disparities are being addressed, including some of the most basic needs like access to health care, food and housing. We recently made an important commitment in this space with our Health Equity Awards, which we offered for the first time this past year to nonprofits in Central New York who are working at eliminating health disparities. We will continue to look for and invest in opportunities to build a healthier, more engaged community — which will create new relationships and strengthen existing ones, leading to growth in our local economy and region.”

What do you do for fun? “I do what I can to stay active during my off hours by walking, bike riding and playing golf. As a parent, I’m enjoying all of the activities my son is engaged in, including scouting and football. These things allow me to have quality time with my family while staying healthy. I like watching sports, and being involved in community initiatives and connecting with people. I also simply enjoy spending time in our Central New York/ Upstate region. It’s beautiful with its changing seasons and offers outlets for a variety of activities.”

Frank P. Pearson CAPT, USN (Ret); U.S. Department of Veterans Affairs — director, Syracuse VA Medical Center. With organization since: August 2020. In current position since: August 2020. Education: Bachelor of Science degree from Rochester Institute of Technology; Master of Physician Assistant Studies from A.T. Still University; Master of Science and Doctor of Physical Therapy degrees from Baylor University. Career Highlights: Served in the US Navy for 37 years first as enlisted submariner and nuclear-power trained, with first degree locally at RIT, then battle tested serving in major battle campaigns as both a surface warfare officer and navigator of an Aegis Cruiser during Operation Desert Storm and Somalia’s Operation Restore Hope then as a medical provider in the desert to include Operation Enduring Freedom. Current affiliations: Syracuse Anchor Institutions; American College of Healthcare Executives; American Physical Therapy Association; Orthopedic Physical Therapy Board Certification; American Association of Physician Assistants; and California Electromyographer. How do you describe your managerial philosophy or approach? “A servant leader who directs the activities of my team toward a shared goal. That is one significant goal particularly of being accountable for staff and patient safety and the highest quality of care. As a leader, I

choose to display strong communication skills to help create a supportive work environment to build, motivate and strengthen my team and help them develop to their fullest potential.” Skills that make you an effective leader? “Experience not only in administrative roles but also in high stress combat environments as both an administrator, health care provider and on the front lines with 34 years of combined leadership experience.” How can the healthcare industry in the region be improved? “Attract and recruit more hi-tech and increased number of high-quality health care providers.” What do you do for fun? “Golf, read and travel when we’re not mired in the present COVID-19 healthcare environment, which we need to demonstrate the utmost safety and travel restrictions at this time.”

Christine Pirri Chief people and diversity officer, Bassett Healthcare Network. With organization since: October 2013. In current position since: February 2021. Education: Master’s degree from Rensselaer Polytechnic Institute (RPI). Career highlights: An experienced human resources executive who provides oversight to the human resources function across Bassett Healthcare Network. Has held a variety of roles across the Bassett network during her tenure with the organization. As chief people and diversity officer she is responsible for creating and executing the human capital, talent, diversity, inclusion, and equity vision and strategy required to achieve the network’s strategic, operational, and corporate financial plans. Also works on human resource strategy and policy development and monitors and assures ongoing compliance with the myriad of regulations that health care employers must meet. With years of experience working in benefits and retirement, has created strategic alliances with organizational leaders to unify human resources functions across the network. Holds two human resources certifications, SPHR and SHRM-SCP, was a finalist for the 2019 Plan Sponsor of the Year and The Eddy Award, and was the winner of the

Central New York | HEALTHCARE GUIDE 2022

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HEALTHCARE LEADERS IN CENTRAL NEW YORK 2020 Plan Sponsor of the Year.

Cailin Purcell Vice president and chief of staff, Bassett Healthcare Network. With organization since: August 2010. In current position since: August 2020. Education: MA in clinical counseling and MBA in health care administration. Fellow of the American College of Healthcare Executives (FACHE) as well as a Certified Medical Practice Executive (CMPE) of the Medical Group Management Association (MGMA). Career highlights: Has been a leader in the Bassett Medical Group for 11 years, beginning as a manager in the department of medicine in August 2010 and quickly moving into the role of senior director for the department of medicine. In 2018, transitioned to senior director of both the department of surgery and women’s health and in short order her role expanded to include the anesthesia department, and Bassett Medical Center’s perioperative services. As vice president and chief of staff, leads and manages strategic projects for the network while organizing and prioritizing critical issues in order to facilitate efficient decision making. Also actively works on system improvement activities and will play an important role in building the Bassett Healthcare administrative fellowship program, creating a pipeline of talented leaders for the future. Previously worked for more than 20 years in a variety of leadership roles in health care organizations in the Albany region.

from Uniformed Services University of Health Sciences, 1995; master’s degree in strategic studies, U.S. Army War College, 2016. Career Highlights: 32-year career in the Army. Involved in leadership, education and medical infrastructure development around the world, leading to better quality, safety and capability development for patients and their healthcare teams. Current affiliations: Academy of Family Physicians. How do you describe your managerial philosophy or approach? “Empowering subordinates to act within their resources and critically analyzing problems to quickly understand options to ‘get to yes.’” Skills that make you an effective leader? “Critical thinking, decisive and empowering.” How can the healthcare industry in the region be improved? “Provide opportunities for those with an interest in medicine to pursue their dream. Our region can foster this though collaborative partnerships that enhance education and training opportunities for development of healthcare partners across nursing, technician, and medical support. This will grow local talent and attract others to our region.” What do you do for fun? “Golf, hike and explore local culture. The Finger Lakes has so much to offer.”

Denise Robinson Senior vice president and network chief nurse executive, Bassett Healthcare Network. With organization since: November 2020. In current position since: November 2020.

David E. Ristedt Medical director and primary care lead, Guthrie Medical Group, Northern Region. With organization since: 2019. In current position since: 2020. Education: Bachelor’s degree in biochemistry, University of Arizona, 1990; medical degree

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Education: Bachelor’s degree in nursing from Skidmore College in Saratoga Springs; master’s degree in public health from Columbia University Mailman School of Public Health; graduate of the doctor of nursing practice program at Case Western University. Career highlights: As senior vice president and chief nurse executive for the Bassett network, supports an exceptional patient experience through the delivery of superior

HEALTHCARE GUIDE 2022 | Central New York

nursing and clinical care across the Bassett system. Responsible for establishing a strategy and vision for patient care, and advising on all aspects of nursing policy and practice. Works closely with network and physician leaders to drive clinical transformation through the development and implementation of new patient care models and best practices. Also leads the network on the journey towards an American Nurses Credentialing Center (ANCC) Magnet designation which recognizes nursing excellence, quality patient care and innovations in professional nursing practice. Previously served as chief nursing officer for Loma Linda University Medical Center in California. Possesses over 20 years of high-level experience in nursing management focusing on quality and patient safety initiatives, staff engagement and patient satisfaction. She is a fellow of the Coldiron Senior Nurse Executive Fellowship Program.

Maryann Roefaro Chief executive officer, Hematology-Oncology Associates of CNY. With organization since: May 2002. In current position since: May 2002. Education: Bachelor’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity degree from the American Institute of Holistic Theology. Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current affiliations: President, Cancer Connects; board member, Breast Care Partners, OCC Foundation, Wisdom Thinkers Network, Excellus BlueCross BlueShield; clinical associate professor, SUNY Upstate Medical University since 1990.


How do you describe your managerial philosophy or approach? “A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, ‘Building the Team from the Inside-Out.’” Skills that make you an effective leader? “I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and long-term development and success.” How can the healthcare industry in the region be improved? “Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry.”

Mansoor Shahid Executive vice president, Mohawk Valley Health System. With organization since: January 2020. In current position since: 2020. Education: Fellow in the American College of Healthcare Executives; lean bronze certification, Watson Healthcare, IBM; lean six sigma black belt, Methodist Lean Six Sigma Institute; master of health administration, University of Memphis; bachelor’s degree, Hanover College. Career Highlights: “Opening of brand new Le Bonheur Children Cospital and transferring of 240 pediatric patients many of them in the NICU; complete remodel and renovation of Methodist South Hospital in Tennessee along the lines of a strategic master plan — addition of new ED, ICU, front lobby plus modernization of all med-surgical floors; development and mentorship of people to

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HEALTHCARE LEADERS IN CENTRAL NEW YORK succeed in doing bigger and better things than their current role in line with their aspirations. Many of them have kept in touch and I have been able to provide consistent guidance to them. Some have followed me in successive organizations, a fact that I am very proud of.”

Meaning’ and found them both to be thought provoking, albeit for very different reasons.”

Current affiliations: American College of Healthcare Executives (ACHE).

With organization since: 2009. In current position since: January 2019.

How do you describe your managerial philosophy or approach? “Pursuing excellence and taking 100% responsibility. For me results are what matter most; I try and encourage people not to confuse activity with results. Also, collaboration is key, as healthcare is a relationship-based business and one should genuinely care about the wellbeing and success of his or her team. That said, one should always keep an eye on the target and the progress being made toward it. Our patients depend on it.” Skills that make you an effective leader? “Taking pride in your work along with having the right attitude. Secondly, not being afraid of failure. You have to make tough decisions in leadership — not all of which will pan out. Excellence and innovation demand a level of ingenuity that cannot be separated from the occasional misstep.” How can the healthcare industry in the region be improved? “The new regional medical center in Downtown Utica will be a game changer. It will improve the quality of care we provide to our patients while helping attract fresh talent. Collaboration between various major players in the region is another key focus area. The more synergies we can create with our partners the better it will be for our patients.” What do you do for fun? “I love to travel with my family and read books. I just finished reading ‘The Alchemist’ and ‘Man’s Search for

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Martin Stallone Chief executive officer, Cayuga Health System.

Education: Medical degree from University of Pennsylvania; MBA from Wharton School of Business (UPenn); master’s degree from Naval War College; bachelor’s degree from Cornell University; Graduate Medical Education degree from Hospital of the University of Pennsylvania (internal medicine). Career Highlights: Serving as medical director of Cayuga Health Partners (CHP), a physician hospital organization that has won various distinctions, including being the highest quality, lowest cost ACO in New York state in 2017. CHP is a leader in innovative VBP arrangements in Central New York. Various physician leadership roles including as president of CMC’s medical staff and president of the Tompkins County Medical Society. Served for six years as the commander of the 174th Medical Group of the 174th Attack Wing at Hancock Field before being appointed as the state air surgeon of New York effective in September 2019. Current Affiliations: Fellow of American College of Healthcare Executives (FACHE); board diplomat, American Board of Internal Medicine; board member of HealtheConnections; regional advisory board member for Excellus BlueCross BlueShield, CNY region; New York State Air Surgeon, New York Air National Guard; Tompkins County (and NYS) Medical Society; attending physician, Cayuga Medical Center medical staff. How do you describe your managerial philosophy of approach? “I enjoy a high tempo and authorize my team innovate and take calculated risks in order to achieve stated objectives. I freely delegate authority, but never the responsibility for achieving Cayuga’s mission. Our team works collaboratively to achieve objectives that support larger goals, and I ensure we take care of each other while we strive for success. I deeply respect the professionals

HEALTHCARE GUIDE 2022 | Central New York

I have the privilege lead and that sentiment underscores all my interactions.” Skills that make you an effective leader? “I have been fortunate to have operational experiences in the outpatient setting (group practice administration), network management including physician and facility contracting and hospital operations. In my military career, I have led teams in high stress environments and learned to make time constrained decisions amidst uncertainty. As an attending physician and program director, I have directly cared for patients in the inpatient setting and worked to improve complex processes involving systems. I have held various leadership positions in community-based organizations and (I believe that) I understand what is expected of the healthcare system by our society.” How can the healthcare industry in the region be improved? “I feel the healthcare organizations are under an unparalleled amount of pressure to evolve and they would greatly benefit from more supportive policies (both federal and state) that assist in transforming them to central actors in the modern healthcare system. This would require, among other things, for the systems to cooperate in ways that produced efficiencies and shared best practices. What do you do for fun? “I enjoy spending time with my wife and our six sons. Additionally, I enjoy working on my very average golf game.”

Darlene Stromstad President and chief executive officer, Mohawk Valley Health System. With organization since: Jan. 1, 2019. Education: Fellow, American College of Healthcare Executives; BA, University of North Dakota, Grand Forks; MBA, Rivier College, Nashua, New Hampshire. Career Highlights: “My career has been focused on transformation which has provided me with many interesting challenges and opportunities to grow professionally and become stronger personally. That experience was very important to navigating the past 24 months as we faced the first pandemic in more than 100 years, and now, an unprecedented workforce shortage. At the same time, we continued to make progress on construction of The Wynn Hospital and


the development of a medical teaching program that will bring more than 200 physician learners to downtown Utica. I have learned along the way to stay focused on the possibilities while dealing with day to day hurdles. This career in healthcare has given me the opportunity to meet and work with very smart and compassionate people. That is an honor.” How do you describe your managerial philosophy or approach? “As a hospital CEO, I am entrusted with a valuable community resource. Decisions have consequences so you must understand what those are. Leadership requires the courage to do what’s right, even if it is not popular. Good leaders move forward with confidence and a sense of urgency, but know when to ask for help or advice. Stay humble. Don’t read your own press releases. Respect the people around you. Seek to understand them even if they don’t respect you back. Stay focused in spite of many distractions.” Skills that make you an effective leader? “I am not easily rattled which is a skill I’ve developed through experience. I am able to stay focused on long term goals and am comfortable moving forward without every step being in place — moving with mystery. I enjoy thinking through complex situations and figuring out how to bring people along on this journey of change. I am my own worst critic and my own best ally. I try to be very self-aware of my strengths and shortcomings.” How can the healthcare industry in the region be improved? “The COVID-19 pandemic will have an ever-lasting impact on our industry. Never before have we faced such uncertainty, fear and disruption to not only our jobs, but to our lives. The pandemic initially resulted in a shortage of supplies that we’d never faced before, followed by a shortage of skilled healthcare workers. At the same time, we coped with a significant decrease in revenue and an increase in costs. Employee concerns about safety, job security and shortages of essential supplies impacted employee morale and engagement. And on top of that, we have societal polarization over public health issues, like vaccinations. The stability of the healthcare environment has been forever changed. We will need local, state and federal advocacy to find creative ways to rebuild our workforce. And we will need to invest in leadership training in a different way. Healthcare leaders’ commitment to patient care, safety and employee satisfaction will always be required; however, the need for innovation, creativity and out-of-the-box thinking has never been more important.”

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HOW CAN NY CONNECTS HELP? For answers to all your questions Contact us at 800-342-9871 or call one of the NY Connects partnering agencies at 315-697-5700 (Madison Office for the Aging) or 315-427-3122 (ARISE). You may also look for services and support at www.nyconnects.ny.gov

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Central New York | HEALTHCARE GUIDE 2022

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HEALTHCARE LEADERS IN CENTRAL NEW YORK

Paul Swinko Senior vice president and chief financial/administrative officer, Bassett Healthcare Network. With organization since: January 2019. In current position since: September 2020. Education: BS in business administration from Bloomsburg University in Pennsylvania; MBA from Texas A&M University in Commerce, Texas. Certified public accountant. Career highlights: Formerly Bassett Healthcare Network’s chief financial officer, was appointed as the network’s senior vice president and chief financial/administrative officer in September 2020. Leads and manages finance operations, supply chain and payor contracting for the network. Previously held various leadership positions at Penn State Milton S. Hershey Medical Center in Hershey, Pennsylvania, including senior director of financial services, chief financial officer, and vice president of finance.

Michael Thompson Vice president of systems improvement, Bassett Healthcare Network. With organization since: August 2020. In current position since: August 2020. Education: Master of Science degree in industrial and systems engineering and a master’s in business administration. He is a Lean Six Sigma black belt and has extensive experience in lean methodology and system design. Career highlights: Partners with administrative and medical staff leadership to develop and implement systems to manage strategic performance improvement plans for all entities across Bassett Healthcare Network. Works collaboratively with network staff and leaders to leverage cultural systems to accelerate improvement initiatives, and partners to drive quality, safety, experience, and access priorities. Serves as the perfor-

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mance delivery manager and analytics lead for the Optum Insights/Bassett market performance partnership, leads and oversees the development of key process standard work and integrates improvement and change management principles across the Bassett network. Previously, spent five years at INTEGRIS in Oklahoma City in a variety of roles, most recently vice president for provider services. Prior to working for INTEGRIS, Spent 10 years with the U.S. Postal Service in a variety of industrial engineering and leadership positions.

Kimberly Townsend President and chief executive officer, Loretto. With organization since: 2004. Since what year in the current position: 2014. Education: Doctorate, St. John Fisher College; executive master of public administration, Syracuse University; Juris Doctor degree, magna cum laude, Syracuse University College of Law; Master of Business Administration degree, summa cum laude, Syracuse University; bachelor’s degree in business administration, summa cum laude, Syracuse University. Career Highlights: “First highlight: Loretto was the first of three organizations in New York to be approved by the Department of Health to open a COVID-transition facility to decant local hospitalizations during the height of the pandemic. We cared for 304 COVID-positive patients over an eight-week period in 2021. We were honored to have been designated by the state to serve in this capacity — in the most difficult of times. It is a true testament to the capability, reputation and highly specialized functionality of Loretto as an organization, and more important, to the frontline heroes we are proud to call employees. Second highlight: In 2021, my second book “Lessons in Lifecircle Leadership: A Practical Guide to Pragmatic Altruism” was published. I was excited by the overwhelming feedback I received from my first book, “Lifecircle Leadership,” and people asked me how they could apply key principles like pragmatic altruism to their lives and in their organizations. The second book meets this need in a workbook format and gives people, especially business leaders, a practical way to make positive change

HEALTHCARE GUIDE 2022 | Central New York

in their lives.” Current affiliations: Governor’s appointee to the New York State Workforce Investment Board; board member and executive committee member, H-CAP; board member, chairwoman, nominating and governance executive committee, The Business Council of New York State; board member executive committee member, CenterState CEO; board member, Leading Age New York; member, Syracuse Diocese finance council; board member, Manlius Pebble Hill School; board member, Onondaga Civic Development Corporation (OCDC); board member, Center for Community Alternatives, Inc. (CCA); member, Alliance for Economic Inclusion Committee (AEI); trustee, 199SEIU League TUF, JSF, LMI and Grant Corp Fund Board. How do you describe your managerial philosophy or approach? “Accessible, inclusive and willing to foster a robust dialog on the tough issues. I believe the key is to approach problems and their solutions with the mindset of pragmatic altruism, which believes that every problem has a solution that benefits all parties. When we work with the common good in mind, good things happen.” Skills that make you an effective leader? “I am a good listener, and I am willing to make the tough decisions. When things go well, I give credit to my team, and when things do not go well, I am willing to accept responsibility. I have a constant drive to improve myself, my company, and my community through the philosophy of pragmatic altruism. My mission is to make life better for the employees of Loretto, the patients it cares for and the people of our wider community.” How can the healthcare industry in the region be improved? “Our region, and our nation, were facing a healthcare staffing crisis well before the COVID-19 pandemic. And the demands of the past 20 months have placed a heavy burden on our already limited resources. We need to work together collaboratively as an industry on an innovative approach to reduce the stress of our employees. Staff in the healthcare industry are exhausted and traumatized. Our nation needs to attract more talent to the healthcare field, and we need both funding and recruiting support from our state and federal governments to be able to ensure the continued care of our patients and our community. To address the nursing workforce shortage, Loretto established the first federally registered LPN program in the country which allows our employees to earn as they learn.


We’ve had 20 employees go through this program with a 90% retention rate and 70% passing rate for the national nursing licensing exams.” What do you do for fun? “Being part of the Loretto family and the important work we do every day energizes me more today than ever before. Plus, this past year having fun has become more important than ever before. My husband John and I have six children and six grandchildren. We love spending time with our family in safe ways whenever and however we can. I also enjoy keeping my blog up to date and connecting with others. Taking time to appreciate my family, friends, and colleagues is a great sense of joy for me.”

Amy Tucker Chief medical officer, Upstate University Hospital; associate dean for clinical affairs, College of Medicine; vice president, ambulatory services and population health. With organization since: April 2017. In current position since: 2018. Education: Master’s degree in healthcare management, Harvard School of Public Health; medical and undergraduate degrees, The University of North Carolina-Chapel Hill. Career Highlights: Prior to joining Upstate, was on the faculty at the University of Virginia, where she served as founder and co-director of the Women’s Cardiovascular Prevention Clinic and as the director of ambulatory and consultative cardiology services. The recipient of several teaching awards, she has a longstanding investment in medical education, serving as the associate dean for clinical affairs in the Upstate College of Medicine, and having previously served as the associate chairwoman of medicine for undergraduate medical education and director of the cardiovascular fellowship training program while at the University of Virginia. Also held the position of chief medical officer for Locus Health, LLC, a Virginia company providing comprehensive care coordination, remote patient monitoring, and performance optimization using advanced data analytics. Current affiliations: Fellow of the American College of Cardiology and the American College

of Physicians. How do you describe your managerial philosophy or approach? “I try to adapt my approach to the context I am in, while adhering to guiding principles of fairness, appreciation, ownership, commitment, and an insistence on excellence. I surround myself with people who are smarter and more skilled than I am, and try to learn as much as I can from them.” Skills that make you an effective leader? “No one is more surprised than I am that I have found myself in a leadership position. I have no secret sauce for effectiveness. What I do is try to live according to my guiding principles daily and try to learn something each day that will make me a better leader tomorrow. To be honest, I pretty much fall off my pony every day, and I get right back on it the next.” How can the healthcare industry in the region be improved? “COVID-19 has reminded me daily of the strength and commitment of the professionals in our healthcare community. Dedicated individuals from every healthcare discipline have partnered during the pandemic to expand home-based care and telemedicine, to deliver front line care to patients with COVID-19 and other illnesses, to develop new therapies and tests, and to help keep communities safe through expanded testing. I would like to see the healthcare industry build on this momentum with the goals to improve access, convenience, cost, and equity.” What do you do for fun? “Outside of work, I enjoy my two children, my grandson, and my friends. I like exploring the rich and diverse outdoor attractions in beautiful Central New York; experiencing the historical and diverse cultural offerings in Syracuse, including the Syracuse Stage, Rosamond Gifford Lecture series, the Friends of Chamber Music concerts; and sampling the regional cuisine of Central New York.”

Duane Tull Chief medical officer and president of Physician Care, PC, Oswego Health. With organization since: 2018. In current position since: 2020. Education: Bachelor’s degree from Hampden-Sydney College; medical doctorate from Eastern Virginia

Medical School. Completed both general surgical internship and residency at the Christiana Care Health System in Wilmington, Delaware. Career Highlights: Joined Oswego Health in 2018 and asked to help as specialty care chief medical officer in November 2019, advancing to chief medical officer for the health system in 2020 began. Recently completed the Yale SOM Executive Education in Healthcare Management. Current affiliations: Fellow, American College of Surgeons; Fulton Lions Club; Elks Club. How do you describe your managerial philosophy or approach? “The only way to manage is to be part of the team and lead by example.” Skills that make you an effective leader? “I try to lead by example and be actively involved. I have experienced most all types of practices and sizes of hospitals and bring that experience to my current position. Also continuing in active practice as well as the management roles add a layer of credibility when talking with other providers.” How can the healthcare industry in the region be improved? “Access is always an issue and in our community it is definitely a problem. We need to increase access to both primary and specialty care for the residents of Oswego County.” What do you do for fun? “Tinkering with old cars, brewing beers, fishing.”

Deb Turner Owner, Seniors Helping Seniors With organization since: 2011 Since what year in the current position: 2011 Education: Associates Degree in Business degree. Career Highlights: Joined SHS in 2011, serving Cayuga and Oswego counties. In 2015 she expanded services to Oneida County and in 2021 to Onondaga County. How do you describe your managerial philosophy or approach? “My managers and care providers are a team, with a capital “T.” We are a close group who support each other in every way.” Skills that make you an effective leader? “Sense of humor, dedication to my team and our fellow seniors.

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HEALTHCARE LEADERS IN CENTRAL NEW YORK How can the healthcare industry in the region be improved? More money to the senior population for in-home care. So many seniors need just a little help to remain their homes.” What do you do for fun? “I love spending time with my grandchildren and family. I like to cook, garden, and riding my 4-wheeler.”

Paul Uhrig Senior vice president and chief legal officer, Bassett Healthcare Network. With organization since: December 2020. In current position since: December 2020.

Education: Received his BA in economics from The University of Notre Dame in Notre Dame, Indianna, and his Juris Doctor from the American University, Washington College of Law in Washington, DC. Career highlights: Advises network leaders on all legal affairs. He has a strong background in health care and is a frequent speaker, presenter and legal advisor both nationally and internationally. Prior to joining Bassett, held various roles with Surescripts, LLC including chief administrative, legal and privacy officer, general counsel and EVP of corporate development. Was a partner at Akin, Gump, Strauss, Hauer & Feld, LLP serving as a member of both the health and corporate departments and was previously a partner in the health and corporate practice of Green, Stewart, Farber, and Anderson, PC. He has a unique technology and analytics background that supports improved patient care through innovative information and technology solutions and has served in operational roles with these responsibilities over the course of his career.

Eve Van de Wal

ogy; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career Highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current affiliations: Board member of the Community Foundation of Oneida and Herkimer counties board of directors; board member of Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); Health Workforce New York (HWNY); Adirondack Bank; and Utica First Insurance Company. Serves on Masonic Care Community development advisory board and Oneida County opioid taskforce. How do you describe your managerial philosophy or approach? “Strive to lead by example as I truly believe that management is only as strong as its employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty, as they are the backbone of the company.” Skills that make you an effective leader? “I pride myself on being honest, transparent and ethical in every aspect. I believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals, as well as being an active listener.” How can the healthcare industry in the region be improved? “As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare.” What do you do for fun? “Spend time with family and friends; cook, shop, kayak and snowshoe.”

Regional president, Excellus BlueCross BlueShield, Utica region. With organization since: 1998. In current position since:2008. Education: MBA, SUNY Institute of Technol-

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HEALTHCARE GUIDE 2022 | Central New York

CNYHEALTH.COM

Michael Walsh Chief medical officer, Community Memorial Hospital. With organization since: 2016. Since what year in the current position: 2019. Education: University of Michigan, bachelor’s degree; master’s degree from Arizona School of Health Sciences; Doctor of Osteopathic Medicine from University of Health Sciences. Career Highlights: Rank of Major (0-4) US Army Medical Corps. Current affiliations: Community Memorial Hospital. How do you describe your managerial philosophy or approach? “Listen to learn.” What type of skill set do you possess which makes you an effective leader? “I try to listen, lead by example and learn from others.” How can the healthcare industry in the region be improved? “Greater coordination of services, electronic medical records and access to specialty care.” What do you do for fun? “I play guitar and travel.”

Stuart M. Wright Chief financial officer Upstate University Hospital. With organization since: 2008. In current position since: 2008. Education: Bachelor’s degree in economics, Westminster College; Master of Business Administration, University of Rochester. Career Highlights: Chief financial officer for past 12 years at Upstate University Hospital. Key contributor for growing hospital from $500 million to $1.3 billion in annual revenues via organic and acquisitive means. Improved financial performance via growth of profitable service lines, improvements in revenue


cycle, cost efficiencies, benchmarking and implementation of accountability systems. Prior work experience includes following roles: health care consultant/manager at Coopers & Lybrand; divisional controller/ chief financial officer at CIGNA Corporation; chief financial officer, Medicare division, at Empire BlueCross BlueShield. Current affiliations: Health Care Financial Management Association; Vizient CFO council; New York State Society of Certified Public Accountants; American Association of Certified Public Accountants. How do you describe your managerial philosophy or approach? “My managerial philosophy is simple — hire the best and brightest leaders, clearly articulate the strategy and goals, give leaders the tools they need to do their jobs, and have a very robust system of monitoring key performance indicators with individually assigned accountabilities.” Skills that make you an effective leader? “Anyone who knows me knows that I am a passionate, tenacious leader that is sold out for Upstate’s mission of saving and improving lives through healthcare, research and education. I have

very high standards both for myself and my staff. I ascribe to the servant-based leadership style where I feel my role is to pick the right people and make sure they have the right tools and resources to do their jobs the best way they can.” How can the healthcare industry in the region be improved? I think there could be significant gains by better coordination of care and changes in payment methodologies among the insurance companies, hospitals and physician groups. Our market is highly competitive and most providers live on razor thin (if any) financial margins. Reimbursement models have driven providers to behave in silo centric rather than community benefit modes for survival purposes.” What do you do for fun? “I love most anything that involves outdoor sports and activities — golf, boating, fishing, hunting, hiking and skiing. I’m thankful that Upstate New York has so much to offer and I’m blessed that I can do these things with my wife of 29 years and three awesome children.”

Mary Wright Vice president, nursing services, chief nursing officer, Guthrie Cortland Medical Center. With organization since: 1984. In current position since: 2014. Education: Master’s degree, healthcare administration Career Highlights: Director of nursing for the residential care facility when first opened in 1993. Licensed New York state long term care administrator since 2012. Current affiliations: Member of New York Organization of Nurse Executives; New York Association of Long-Term Care Administrators; and Cortland County Board of Health. How do you describe your managerial philosophy or approach? “I strive to empower our nursing staff that our patients are our top priority and that care delivery is based on principles of

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Central New York | HEALTHCARE GUIDE 2022

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HEALTHCARE LEADERS IN CENTRAL NEW YORK quality of care with skill and compassion. Foster teamwork that creates a collaborative work environment with all members of our team.” Skills that make you an effective leader? “We must all work together to make a meaningful difference, not only in the lives of our patients, but with each other. I want the staff to know that I am there to listen and support what they need to the best of my ability.” How can the healthcare industry in the region be improved? “We need to communicate, educate, and encourage our patients to adopt safe and healthy behaviors when it comes to healthcare for themselves and their family in order to improve outcomes.” What do you do for fun? “I enjoy cooking, reading, and spending time with family and friends.”

Jennifer Yartym Senior vice president, president and chief operating officer, Guthrie Cortland Medical Center.

If you are fair, transparent, honest, consistent and approachable, you will build relationships and a successful team.” Skills that make you an effective leader? “I believe that being open, honest and transparent has contributed to my effectiveness as a leader. Communication and collaboration are essential elements to building relationships and a successful team.” How can the healthcare industry in the region be improved? “We need to continue to focus on the triple aim: providing high quality care to our entire population in an efficient, cost-effective manner while at the same time providing our patients with an exceptional experience.” What do you do for fun? I enjoy running, golfing, watching my children’s sporting events and spending time with my family.

Mark K. Zeman Chief information officer, Upstate University Hospital. With organization since: 1995. In current position since: 2017.

With organization since: 2000. In current position since: 2019. Education: Bachelor of Science degree in physical therapy from Ithaca College; Master of Science degree in physical therapy from Ithaca College; Master of Business Administration from Alfred University. Career Highlights: “During my tenure at Guthrie, I have enjoyed playing an integral role in the growth and development of the organization. I assisted with the planning, development, and construction of a multitude of facilities, including the 250,000-sq. ft Corning Hospital, a medical office building, HealthWorks Wellness & Fitness Center, and the Renzi Cancer Center at Guthrie Cortland Medical Center. Current affiliations: Board member, Iroquois Healthcare Association; member of Seven Valleys Health Coalition; Board member of the Cortland Chamber of Commerce; Board member, Bath Central School District. How do you describe your managerial philosophy or approach? “I believe in leading with integrity and building trust through an environment of mutual respect and accountability. My approach is one in which I lead by example.

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Education: Clarkson University, Bachelor of Science, civil and structural engineering. Career Highlights: Served as unit manager at General Electric Company (Aerospace) before joining Upstate in 1995; built the first enterprise network at Upstate, enabling the rollout of an EHR, PACS, email and other enterprise systems, and providing universal connectivity, high reliability and throughput; 2004 President’s Employee Recognition Award, Outstanding Contribution of the Year (Non Clinical/Support); 2009 President’s Employee Recognition Award, Campus Leader of the Year; associate administrator over network services, operations, telecommunications, customer support, biomedical engineering (all IT departments) and the hospital’s supply chain and materials-related services; appointed chief information officer of Upstate Medical University, comprised of four colleges, two hospitals using the Epic EHR and over 10,000 faculty, staff and volunteers; formed the IMT staff development office to focus on succession planning, career development, recruitment and retention, and community engagement for the purposes of generating interest in IT

HEALTHCARE GUIDE 2022 | Central New York

as a career and as a way to recruit younger, more diverse employees; created the Moonshot Team, which collaborates using data analytics and complex visualization tools to bring new perspectives to problems, resulting in sustainable solutions that positively impact stakeholders, our community and New York state. Their projects have improved clinical workflows, realized a return on investment of over $8.6 million, broadly impacted the health of New York state residents and helped SUNY schools make decisions about bringing students back to campuses during the COVID-19 pandemic; designed ELUCIDATE, an app that enables users to establish a newsfeed to follow the progress and status of Upstate projects of interest to them. Current affiliations: SUNY Council of Chief Information Officers; Healthcare Association of New York State, College of Healthcare Information Management Executives. How do you describe your managerial philosophy or approach? “My job is to provide an environment that allows the incredibly talented folks in the organization to flourish and produce amazing work. This means encouraging them to take risks, recognizing their accomplishments, providing opportunities to grow and giving them the tools and flexibility to do their jobs effectively, such that they are able to maintain a positive work / personal life balance. Additionally, as the leader of the Information Management & Technology division, I promote an innovative vision for the organization to meet the needs of the Upstate community we serve.” Skills that make you an effective leader? “I believe open and routine communications are essential for a healthy, vibrant and productive organization. Accordingly, I greatly value relationships and work hard to build and maintain them. I listen and try to be very responsive to the needs of others, and I work to earn the respect of those I lead and serve. I like to think I inspire through my actions and my communications.” How can the healthcare industry in the region be improved? “Further development of telehealth capabilities is essential to providing improved access to care, along with the required support by both payers and providers.” What do you do for fun? “I like to ski, both water and snow, but I have a passion for woodworking. In my rare spare time, I build non-traditional furniture, every piece being unique and, if possible, incorporating something from the industrial era.”


OUR FEARLESS HEALTH CARE HEROES For over 85 years, we’ve called Rochester home. And we’ve been here to care for the local community. Not only providing high-quality, low-cost health insurance, but resources to make Upstate New York a better place to live, work and raise a family. That’s why we are proud to recognize our health care heroes who work tirelessly every day for the health and safety of our community. Your compassion, dedication and determination are inspiring to us all.

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HOSPITALS CENTRAL NEW YORK


Auburn Community Hospital Address: 17 Lansing St., Auburn, NY 13021 General Information: 315-255-7011 www.auburnhospital.org President and CEO: Scott A. Berlucchi Medical Director or equivalent: Michael G. Wilson, M.D. Number of Employees: 1,100 Licensed Physicians: 200 Number of Beds: 99 Inpatient Visits in 2020: 4,900 Outpatient Visits in 2020: 86,000 Visits to Emergency Department in 2020: 23,000 Number of Surgeries in 2020: 9,000 ❱ In November 2021, Auburn Community Hospital named orthopedic surgeon Michael G. Wilson as its newest chief medical officer. He succeeded physician Paul Fu, who took a position at a medical facility outside of Boston. Wilson has been on the ACH staff since May 2020, and has served as deputy chief medical officer. His surgical work focuses on general orthopedics with emphasis on traumatic injuries and foot and ankle problems. A native of California, Wilson completed his medical and residence training at the University of Southern California/Los Angeles County Medical Center. He became a fellow in adult orthopedic reconstruction at Brigham and Women’s Hospital and Boston Children’s Hospital. He then served as chief of orthopedic surgery at West Roxbury Veteran’s Hospital and the Faulkner Hospital in Boston. He also was an assistant professor of orthopedic surgery at Harvard University and founded the Harvard Fellowship in Orthopedic Foot and Ankle Surgery in 1995. ❱❱ In October 2021, three years after employees at Auburn Memorial Medical Services voted to unionize, the union has been decertified. More than 100 employees at the Auburn Community Hospital-affiliated medical offices were eligible to vote in the election, which was held by secret ballot in August, to determine whether 1199SEIU Healthcare Workers East would remain the workers’ representative. A majority of ballots cast were needed to determine whether to keep or decertify the union. The tally was 32 employees voting to disband the union and 30 who supported keeping it. Forty-three members did not vote. ❱❱ Physician Patsy Iannolo, chief of emergency medicine who helped coordinate the treatment of 27 patients brought to the hospital after an August bus crash, was named the 2021 EMS Physician of Excellence. Iannolo was recognized on by the Central New York Regional Emergency Management Services

Council, the agency that coordinates EMS programs in Cayuga, Cortland, Onondaga, Oswego and Tompkins counties. The criteria for this recognition include contributions to the EMS community as a physician, including dedication, responsibility, professional behavior, special skill or insight in the pre-hospital environment. The emergency room at ACH received 27 patients on Aug. 14 after 57 people were injured in a bus rollover crash on the state Thruway near Weedsport, and Iannolo later said that “these types of traumatic events are something we are trained for. The team at ACH was amazing, and I could not have been prouder of how we responded.” ❱❱ Auburn Community Hospital has again earned plaudits for its use of technology in health care. The hospital in 2021 was recognized in the College of Healthcare Information Management Executives’ Digital Health Most Wired program, ACH was also a “most wired” hospital in 2020. The recognition is granted based on an annual survey of health care organizations to assess how effectively they apply core and advanced technologies into their programs to improve health care in their communities. A total of 36,674 organizations were represented in the program, which was based on four separate surveys: domestic, ambulatory, long-term care and international. Participants are certified based on their overall performance, with level 10 being the highest. ❱❱ Auburn Community Hospital received an award from the American Heart Association for its care of stroke patients. ACH has earned the association’s Gold Plus Get With The Guidelines Stroke Quality Achievement Award. The award goes to hospitals that meet specific quality achievement measures for diagnosis and treatment of stroke patients at a set level for a designated period. The measures include “proper use of medications and other stroke treatments aligned with the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients. Before discharge, patients should also receive education on managing their health; get a follow-up visit scheduled, as well as other care transition interventions.” ACH also received an honor roll award from the association for its Type 2 diabetes care. Hospitals earning this recognition meet quality measures above 90% of compliance for 12 consecutive months for the association’s “Overall Diabetes Cardiovascular Initiative Composite Score.” ❱❱ Other developments in 2021 include the addition of a new MakoSmartRobotics robot for total knee, total hip and partial knee replacements; a new state-of-the-art mammography suite on the first floor; a new CT Scan suite next to the hospital’s MRI Suite. Auburn Community Hospital also earned a 5-star rating for OB-GYN vaginal deliveries.

Bassett Healthcare Network Address: 1 Atwell Road, Cooperstown, NY 13326 General Information: 1-800-227-7388 www.bassett.org

President & CEO: Tommy Ibrahim, MD Medical Director or equivalent: Reginald Knight, MD Number of Employees: Not provided Licensed Physicians: Not provided Number of Beds: Not provided Inpatient Visits in 2020: Not provided Outpatient Visits in 2020: Not provided Visits to Emergency Department in 2020: Not provided Number of Surgeries in 2020: Not provided ❱ Bassett Healthcare Network and Minnesota-based Optum in 2021 announced a strategic collaboration to further enhance Bassett’s clinical and operational performance, and advance delivery of high-quality, convenient, and affordable health care for patients across Central New York. Under the agreement, Optum will provide Bassett Healthcare Network with a broad scope of services, including revenue cycle management, an extensive set of advanced data and analytic capabilities and information technology (IT) to advance quality care and the patient experience. The relationship gives Bassett the operational capabilities and financial resiliency to meet the evolving needs of the residents of Central New York. It also positions the organization for further growth opportunities while remaining an independent, locally governed health system focused on serving the unique needs of the community and providing patient-focused care. ❱❱ Bassett Healthcare Network and the Masonic Research Institute (MMRI) in Utica announced that the two organizations will begin a new collaborative initiative to further the advancement of health research and outcomes in Central New York and beyond. The two organizations were in the process late in 2021 to identify ways that they can better help local communities. ❱❱ The American Medical Association (AMA) recognized Bassett Healthcare Network as a recipient of the 2021 Joy in Medicine Health System Recognition Program. The AMA awards this distinction to health systems that actively demonstrate a commitment to the wellbeing of health care team members by combating work-related stress and burnout. Physician Caroline Gomez-DiCesare, Bassett Healthcare Network’s director of wellbeing, accepted the recognition on behalf of the health system. The program’s referral system allows clinicians to confidentially reach out individually or on behalf of colleagues who might themselves be reluctant to seek help. The multi-institutional framework matches clinicians with peer supporters from outside of their home organization, allowing more anonymity when receiving support. Peer support has been proven to help decrease suicide rates in other high-stress professions, such as law enforcement and the military.

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❱❱ In June 2021, the Watson Caring Science Institute (WCSI) named Bassett Healthcare Network one of its National Caring Science Affiliate Systems. With this designation, WCSI recognizes Bassett’s integration of human caring theory and caring science practices into its nursing culture. Caring science is a growing field of research and practice within the discipline of nursing based on the life work of registered nurse Jean Watson, PhD,. It integrates principles of medical science, spirituality and moral philosophy in the context of relationships. This holistic perspective emphasizes that nurses need to be mindful and present when caring for their patients.

Cayuga Medical Center Address: 101 Dates Drive,Ithaca, NY 14850 General Information: 607-274-4011 www.cayugamed.org President & CEO: Marty Stallone Medical Director or equivalent: Andreia de Lima, MD Number of Employees: Cayuga Medical Center: 1,686 Schuyler Hospital: 376 Licensed Physicians: CMC: 316 SH: 128 Number of Beds: CMC: 212 SH: 16 Inpatient Visits in 2020: CMC: 8,496, SH: 633 Outpatient Visits in 2020: CMC: 313,403 SH: 63,627 Visits to Emergency Department in 2020: CMC: 24,325 SH: 6,173 Number of Surgeries in 2020 CMC: 6,812 SH: 07 ❱ Cayuga Health Center was among the nation’s top performing hospitals for treatment of heart attack, stroke and Type II diabetes patients. It received the American College of Cardiology’s NCDR Chest Pain & MI Registry Silver Performance Achievement Award for 2021 and also received the American Heart Association 2021 ‘Get with the Guidelines’ Gold Plus Stroke Honor Roll Elite and Type II Diabetes Honor Roll Awards. “These awards are a tribute to our investment into the Cayuga Heart Institute, the Cayuga Medical Center Accredited Chest Pain Center, and the outstanding

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cardiac care team that we are fortunate to be able to offer,” said physician Martin Stallone, president and chief executive officer of Cayuga Health System. “We are truly honored to be the recipient of these significant awards, and to earn national recognition for our efforts to improve cardiovascular treatment.” ❱❱ Cayuga Health Center named Herb Alexander as chief diversity officer, a newly created position, to enhance diversity programs and create a more inclusive culture for their health care organization that reflects the communities they serve. Alexander most recently was chief diversity officer and associate dean of students for Roberts Wesleyan College in Rochester. He holds a Master of Science in Strategic (Business) Leadership and a Bachelor of Arts in history from Roberts Wesleyan College. In 2020 Cayuga Health formed a system-wide diversity equity and inclusion (DEI) committee consisting of employees, across the organization and members of their regional community. They have been focusing on human capital diversity metrics, workforce practices, leadership accountability, talent programs, supplier diversity and philanthropy. They have already held focus groups in the community. ❱❱ Cayuga Birthplace at Cayuga Medical Center was recognized by Excellus Blue Cross/Blue Shield with a Blue Distinction Centers (BDC) for Maternity Care designation, as part of the Blue Distinction Specialty Care program. “Cayuga Birthplace is proud to be recognized by Excellus Blue Cross/Blue Shield for meeting the rigorous BDC quality selection criteria for maternity care set by the Blue Distinction Specialty Care program,” said physician Martin Stallone, president and chief executive officer of Cayuga Health Center. “I’ve been here for 25 years, and in that time, we’ve always striven to provide a quality service and do a good job for our patients,” said physician Stephen Gelber, medical director of Cayuga Birthplace. “It’s nice to get an award and be recognized for offering such an important and outstanding service to our community.”

Community Memorial Hospital Address: 150 Broad St.,Hamilton, NY 13346 General Information: 315-824-1100 www.communitymemorial.org President and Chief Executive Officer: Jeffery Coakley Medical Director or equivalent: Michael Walsh, DO, chief medical officer Number of Employees:370 Licensed Physicians: 90 Number of Beds: 25 Inpatient Visits in 2020: 925 Outpatient Visits in 2020: 34,563 Visits to Emergency Department in 2020: 7,893 Number of Surgeries in 2020: 1840

HEALTHCARE GUIDE 2022 | Central New York

❱ Community Memorial celebrates its 70th anniversary of providing quality care in 2021. To celebrate, the hospital has been renovating different parts of hospital. ❱❱ It opened its new medical surgery wing in January 2021 and expanded its emergency department. ❱❱ The hospital’s capital project will be completed in March 2023. This project includes renovations to more than of half of the facility, which will be renovated and expanded to serve ther community for generations to come. ❱❱ Community Memorial is also expanding its service lines to meet the healthcare needs of our community. In 2021 it welcomed cardiologist A.V. Singh along with family nurse practitioner Cassandra Senif, which joined Morrisville Family Health Center. ❱❱ Community Memorial Hospital was recertified by The Joint Commission after a successful survey in October of 2021. ❱❱ For several years Community Memorial has been honored by CMS as the only five-star hospital for customer service in New York state.

Crouse Health Address: 736 Irving Ave., Syracuse, NY 13210 General Information: 315-470-7111 www.crouse.org Chief Executive Officer: Kimberly Boynton Medical Director or equivalent: Seth Kronenberg, MD Number of Employees: 3,200 Licensed Physicians: 900 Number of Beds: 503 Inpatient Visits in 2020: 20,350 Outpatient Visits in 2020: 463,000 Visits to Emergency Department in 2020: 50,000 Number of Surgeries in 2020: 15,000 ❱ Crouse Health in the summer of 2021 opened its new addiction treatment center — the Bill and Sandra Pomeroy Treatment Center at Crouse Health. The two-story, 42,000 sq.-ft. facility, located at 2775 Erie Blvd. E., replaced the 100-year-old former location of Crouse’s outpatient treatment services at 410 South Crouse Ave., which the program had outgrown. Recognizing Crouse’s longtime leadership role in addiction treatment, the New York State Department of Health and Empire State Development Corporation awarded Crouse $17 million to fund the purchase of


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A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msresources.org E-mail: msrofcny@msrofcny.org the land and construction. Local individuals and foundations have also made donations to assist Crouse in growing some of the unique offerings and activities that are hallmarks of its addiction treatment programs. The new location allows Crouse to expand the integration of medical services, including primary care, with a holistic, uplifting healing environment that will lead to improved treatment and recovery outcomes for patients. Crouse had seen a significant increase in overall outpatient admissions over the past five years, driven largely by the increase in opiate use disorders; in 2020, this accounted for 53% of all Crouse ATS admissions. Included in the facility design is a recreation therapy courtyard, staff courtyard, expanded and separate men’s and women’s rehabilitation areas, medical suite, meditation room and staff multi-purpose rooms, all interactive and smartboard equipped. The building also includes a Life Skills Lab, used to teach meal preparation, laundry tasks, and employability skills to provide participants with the tools to navigate life in recovery. The main areas of the building are oriented around a plant-filled central courtyard, which provides daylight and a calming environment for patients and staff to reflect on. A number of features in the new location evolved from a series of focus groups held with patients and staff members during the planning process, including design of the courtyard and artwork for the public spaces.

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Highlighting the importance of the project to the community and region, the William G. Pomeroy Foundation has made a special donation in support of the new addiction treatment services facility. This generous gift named the building and created a dedicated endowment within the Crouse Health Foundation to permanently provide support for the unique offerings and activities that are hallmarks of Crouse’s program. ❱❱ Crouse Health in 2021 was one of just five hospitals in New York state — and the only one in the entire Upstate New York region — to have received the American Heart Association’s GoldPlus Get With The Guidelines®-Stroke Quality Achievement Award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines. Get With The Guidelines-Stroke was developed to assist healthcare professionals to provide the most up-to-date, research-based guidelines for treating stroke patients. Crouse also received the Association’s Target: StrokeSM Elite Plus award. To qualify for this recognition, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. Crouse also received the Association’s Target: Stroke Honor Roll Advanced Therapy award. For this award, hospitals successfully treated at least 50%

of qualified stroke patients within 90 minutes of arriving directly to their facility and within 60 minutes of arriving by EMS transport. Additionally, Crouse received the Association’s Target: Type 2 Diabetes Honor Roll award. To qualify for this recognition, hospitals must meet quality measures developed with more than 90% of compliance for 12 consecutive months for the “Overall Diabetes Cardiovascular Initiative Composite Score.” The diabetes award aims to ensure that patients with Type 2 diabetes receive the most upto-date, evidence-based care when hospitalized with cardiovascular disease or stroke. ❱❱ Crouse Health is one of just 37 New York state healthcare facilities — and the only one in Central New York — to be designated an age-friendly health system by the Institute for Healthcare Improvement (IHI). The Healthcare Association of New York State (HANYS) recently announced the hospitals, ambulatory practices, post-acute care facilities and federally qualified health centers that earned this designation after participating in the first cohort of the HANYS-led New York State Age-Friendly Health Systems Action Community. The IHI designation compliments the recognition Crouse had previously received from the American College of Emergency Physicians for best practices in treating geriatric patients in the hospital’s emergency department. With support from the New York State Department of Health, the program launched in November 2020

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and ran through August 2021; the designation of 37 participants to date has nearly doubled the number of New York facilities IHI has recognized for adopting evidence-based interventions to improve care for older adults. ❱❱ Crouse completed successful comprehensive on-site survey by DNV. ❱❱ The Infectious Diseases Society of America (IDSA) named Crouse Health an Antimicrobial Stewardship Center of Excellence. Crouse joins an elite group of designated institutions across the United States that are dedicated to raising standards that define excellence in the practice and implementation of antimicrobial stewardship.

Finger Lakes Health Geneva General Hospital: 196 North St., Geneva, NY 14456 315-787-4000 Soldiers and Sailors Memorial Hospital of Yates County, Inc.: 418 North Main St., Penn Yan, NY 14527 315-531-2000 General Information: www.flhealth.org President and CEO: Jose Acevedo Medical Director or equivalent: Jason Feinberg, MD Number of Employees: 1,766 Licensed Physicians: 222 Number of Beds: 622 Inpatient Visits in 2020: 3,326 Outpatient Visits in 2020: 200,671 Visits to Emergency Department in 2020: 24,351 Number of Surgeries in 2020: 8,343 ❱ Geneva General Hospital earned The Joint Commission’s Gold Seal of Approval for Laboratory Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care. The hospital underwent a rigorous, unannounced onsite review in October 2021. During the visit, the Joint Commission reviewers evaluated compliance with laboratory standards spanning several areas, including specialties and subspecialties of bacteriology, mycology, parasitology, virology, syphilis serology, general immunology, routine chemistry and urinalysis, among other specialties. ❱❱ Soldiers & Sailors Memorial Hospital received the American Heart Association’s Mission: Lifeline Referring Silver Achievement Award for implementing specific quality improvement measures to treat patients who suffer severe heart attacks. The

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American Heart Association’s Mission: Lifeline program helps reduce barriers to prompt treatment for heart attacks — starting from when 9-1-1 is called, to EMS transport and continuing through hospital treatment and discharge. Optimal care for heart attack patients takes coordination between the individual hospital, EMS and healthcare system. Program participants apply for the award recognition by demonstrating how their organization has committed to improving quality care for STEMI patients. ❱❱ Geneva General Hospital received the American Heart Association’s GoldPlus Get With The Guidelines-Stroke Quality Achievement Award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines. Get With The Guidelines-Stroke was developed to assist healthcare professionals to provide the most up-to-date, research-based guidelines for treating stroke patients. Geneva General Hospital is honored to be recognized by the American Heart Association for our dedication to helping patients have the best possible chance of survival after a stroke,” said Ardelle Bigos, chief nursing officer. “Get With The Guidelines-Stroke makes it easier for our teams to put evidence based practice and guidelines to work on a daily basis to improve outcomes for stroke patients. I am very proud of the exceptional team work that allows us to achieve these positive outcomes for our patients.” Geneva General Hospital also received the Association’s Target: StrokeSM Honor Roll award. To qualify for this recognition, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. ❱❱ Additionally, Geneva General Hospital received the Association’s Target: Type 2 Diabetes Honor RollT award. To qualify for this recognition, hospitals must meet quality measures developed with more than 90% of compliance for 12 consecutive months for the “Overall Diabetes Cardiovascular Initiative Composite Score.”

Guthrie Cortland Medical Center Address: 134 Homer Ave. / PO Box 2010, Cortland, NY 13045 General Information: 607-756-3500 www.guthrie.org President and CEO: Jennifer Yartym Medical Director or equivalent: Paula Brooks, MD Number of Employees: 824 Licensed Physicians: 255 Number of Beds: 162

HEALTHCARE GUIDE 2022 | Central New York

Inpatient Visits in 2020: 3,917 Outpatient Visits in 2020: 39,978 Visits to Emergency Department in 2020: 26,934 Number of Surgeries in 2020: 3,529 ❱ Guthrie in September 2021 opened its comprehensive cancer care, the Renzi Cancer Center at Guthrie Cortland Medical Center. The $10.6 million facility is expected to transform cancer care in the region by bringing radiation and medical oncology services, as well as support services, together under one roof. “Guthrie looks forward to enhancing the care provided to patients in the community and is excited to bring long-anticipated expansion of cancer services to Cortland,” said physician Philip Lowry, chief hematology-oncology at Guthrie Clinic and director of Guthrie Cancer Center. “The new cancer center will further enhance and strengthen the care provided to patients, enabling them to receive care close to home.” The 10,825 square-foot facility includes: state-of-the-art linear accelerator, 10 chemotherapy infusion chairs, lab phlebotomy stations, onsite pharmacy, exam rooms, procedure room, patient meeting room and comfortable waiting areas. The community has played a vital role in supporting the new cancer center. Up until September 2021 , the Cortland Memorial Foundation raised $2,767,391 million in support of ongoing services at the Renzi Cancer Center. A $1 million donation came from Nicholas Renzi of Cortland. ❱❱ Guthrie is planning to open in February 2022 its new Medical Office Building in Ithaca, part of a mixed-use property planned for Ithaca’s City Harbor waterfront development. The building houses a mix of clinical services designed to meet the identified needs of the Ithaca community. The goal of this new facility is to provide residents of Ithaca and surrounding communities with additional choices and access to more services. The three-story, 60,000 square-foot building will include orthopedics-PT, primary care, ophthalmology-optometry, GI, radiology-mammography and other surgical specialties. ❱❱ • Physician Paula Brooks in 2021 was appointed chief medical officer of Guthrie Cortland Medical Center.

Little Falls Hospital Address: 140 Burwell St., Little Falls, NY 13365 General Information: 315-823-1000 www.lfhny.org President, Bassett Healthcare Network’s Northern Division (Bassett Medical Center and Little Falls Hospital): William LeCates


Medical Director or equivalent: Carlton Rule Number of Employees: Not provided Licensed Physicians: Not provided Number of Beds: Not provided Inpatient Visits in 2020: Not provided Outpatient Visits in 2020: Not provided Visits to Emergency Department in 2020: Not provided Number of Surgeries in 2020: Not provided

Mohawk Valley Health System Address: 1656 Champlin Ave. New Hartford, N.Y. 13413 General Information: 315-624-6000 www.mvhealthsystem.org CEO/President: Darlene Stromstad Medical Director or equivalent: Kent Hall, MD Number of Employees: 3,500 Licensed Physicians: 748 Number of Beds: 571

Inpatient Visits in 2020: 19,498 Outpatient Visits in 2020: 230,895 Visits to Emergency Department in 2020: 75,996 Number of Surgeries in 2020: 10,258 ❱ MVHS was first in state to earn the prestigious HeartCARE Center: National Distinction of Excellence from the American College of Cardiology. The hospital is the only health care organization in New York state with this accreditation, and one of only 36 to achieve this honor nationally. ❱❱ The first robotic lobectomy was performed at the St. Luke’s Campus of MVHS, using the da Vinci Xi Robotic Surgical System. A lobectomy is a procedure to remove a diseased or cancerous lobe of the lung. The use of robotic technology has numerous advantages, including reduced recovery time, less pain and a better patient experience. ❱❱ MVHS emergency departments (EDs) at both the St. Luke’s and St. Elizabeth Campuses were named among the top response teams in the Northeast by TeamHealth for their work through the COVID-19 pandemic. ❱❱ Physician Afsar Khan, medical director of the MVHS EDs, was awarded the 2020 Northeast Group Medical Director of the Year by TeamHealth for his

role in leading the MVHS team in 2021. ❱❱ The MVHS Breast Care Center developed a new multidisciplinary dreast care clinic to help patients understand their diagnosis, plan their treatment and receive guidance from the entire care team all in one appointment, eliminating the need for multiple appointments. The clinic is the first of its kind in the Mohawk Valley. ❱❱ St. Luke’s Campus received certification from Det Norske Veritas (DNV) as a comprehensive stroke center, reflecting the highest level of competence for treatment of serious stroke events. MVHS became the seventh comprehensive stroke center in Upstate New York and the only one between Syracuse and Albany. ❱❱ MVHS received the American Heart Association/ American Stroke Association’s Get With The Guidelines — Stroke Gold Plus with Honor Roll quality achievement award for the 11th consecutive year. ❱❱ MVHS began offering dotatate gallium GA 68 PET scan to identify rare neuroendocrine pancreatic tumors. MVHS is one of the only organizations in the area to provide this test. ❱❱ The cancer program at MVHS achieved full accreditation from The Commission on Cancer (CoC).

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Central New York | HEALTHCARE GUIDE 2022

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Oneida Health Address: 321 Genesee St., Oneida, NY 13421 General Information: 315-363-6000 www.oneidahealth.org President & Chief Executive Officer: Gene F. Morreale Medical Director or equivalent: Thomas Chmelicek, MD Number of Employees: 1,068 Licensed Physicians: 174 Number of Beds: 101 Inpatient Visits in 2020: 2,948 Outpatient Visits in 2020: 237,417 Visits to Emergency Department in 2020: 17,167 Number of Surgeries in 2020: 3,234 ❱ Oneida Health Hospital was again nationally recognized for the highest level of patient safety and patient experience in 2021. They were only one of seven hospitals statewide to receive a five-star rating from CMS for overall quality of care and were also recognized with the 2021 Women’s Choice award for being among America’s 100 Best Hospitals for Patient Experience. ❱❱ In January 2021, Oneida Health opened a new outpatient practice, Cardiology Specialists, in Oneida with the hiring of Joseph Spinale, a seasoned cardiovascular care physician with over 20 years of experience. The office provides a range of services from outpatient consultation to inpatient management of acute cardiovascular disease. ❱❱ Oneida Health’s cancer care, hospital, extended care, and quick care service lines were all recognized by the Oneida Daily Dispatch for being the best of the best in 2021 in their respective categories of business as voted on by their print and online subscribers. ❱❱ In August of 2021, Oneida Health introduced its new team of pulmonology providers, physician Ghassan Koussa and nurse practitioner Diane Scalise. The newly renovated office, Oneida Health Pulmonary Specialists, is centrally located in Oneida and provides for the diagnosis and treatment of lung and sleep disorders for patients of all ages. ❱❱ The Oneida Health Rehabilitation and Extended Care was rated by CMS, receiving five stars for quality of care and a four-star overall rating, ranking it among the best in the area. ❱❱ In October 2021, Oneida Health broke ground on a new Women’s Health office. Expected to be completed in the spring of 2022, the new office will centralize Oneida Health’s OB-GYN services and its medical staff of five physicians and five advanced practitioners to a single location in Oneida.

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❱❱ In 2022, Oneida Health will continue to build upon its plan to bring world-class cancer care to Oneida through its partnership with Roswell Park. In February 2022, Oneida Health will welcome a well-renowned breast cancer surgeon, Mary Ellen Greco, who will be working in Oneida full time providing comprehensive breast care. This is in addition to a planned expansion of their medical oncology center in the spring/summer of 2022, which will double the size of their outpatient office. In addition to these efforts in 2022, Oneida Health will continue to look for opportunities to grow its specialty and primary care network while meeting the needs of the population it serves.

Oswego Health Address: 110 West Sixth St., Oswego, NY 13126 General Information: 315-349-5511 www.oswegohealth.org President and Chief Executive Officer: Michael Harlovic Medical Director or equivalent: Duane Tull, MD Number of Employees: 1,213 Licensed Physicians: 251 Number of Beds: 164 Inpatient Visits in 2020: 4,643 Outpatient Visits in 2020: 343,209 Visits to Emergency Department in 2020: 23,415 Number of Surgeries in 2020: 4,841 ❱ Oswego Health continues to look at expanding primary care services throughout Oswego County. In 2022 it will feature a 3D mammography unit in Pulaski and Central Square. Among the accomplishments in 2021 are: ❱❱ Oswego Health was awarded for three years in a row the CNOR Strong designation from the Competency & Credentialing Institute (CCI). The CNOR Strong designation is given to facilities having at least 50% of its OR nursing staff CNOR certified and provides programs that reward and recognize its certified nurses. ❱❱ The Center for Weight Loss & Surgery at Oswego Health achieved accreditation from the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program; ❱❱ Oswego Health physicians, leaders and clinicians celebrated the President’s Circle award, which was given to The Center for Wound Healing. The center, along with only 15 others around the country, was awarded this prestigious honor by Healogics, the nation’s largest provider of advanced wound care services. The Center for Wound Healing at Oswego

HEALTHCARE GUIDE 2022 | Central New York

Health achieved outstanding clinical outcomes for twelve consecutive months, including patient satisfaction higher than 92 percent, and a minimum wound healing rate of at least 92 percent within 28 median days to heal; The Manor at Seneca Hill graduated five CNAs; ❱❱ With the recent expansion of primary care in Fulton, Oswego Health welcomed two new practitioners to the community, Matthew J. Kohls, PA, and Heather Daniels, FNP-C; ❱❱ Oswego Health celebrated 140th anniversary. Oswego Health was founded in 1881 when a group of community-minded residents gathered for the specific purpose of starting a hospital. A look back to the initial board minutes reveals that the founders had concerns, not unlike those in healthcare today; ❱❱ Nurses of Women’s Services at Oswego Health Prove Commitment to Patient Care by Earning National Certifications; ❱❱ Renovations were set to be complete by the end of 2021 for Oswego Hospital’s third and fourth floors featuring 44 private rooms with their own bathrooms that offer a hotel-like feel; ❱❱ Oswego Health earned Community Investor Award from Greater Oswego Fulton Chamber of Commerce; ❱❱ State-of-the-art 3D mammography unit arrived at Oswego Health’s Fulton Medical Center. Genius 3D mammography exams are clinically proven to increase invasive cancer detection and reduce recall rates1-7.

Rome Health Address: 1500 N. James St., Rome, N.Y. 13440 General Information: 315-338-7000 www.romehealth.org President and CEO: AnneMarie W. Czyz Medical Director or equivalent: Cristian Andrade, M.D. Number of Employees: 693 Licensed Physicians: 253 Number of Beds: 130 Inpatient Visits in 2020: 3206 Outpatient Visits in 2020: 109,375 Visits to Emergency Department in 2020: 22,191 Number of Surgeries in 2020: 2,231 ❱ In 2021 Rome Memorial Hospital adopted the name Rome Health to reflect how the hospital has transformed into a comprehensive health care system that connects patients to the best clinicians and the latest technologies so


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Hearing Measurement services and advice provided by a NY State Licensed audiologist who has been providing professional hearing care to Central NY for over 40 years. they are easily accessible to the community. ❱❱ The emergency department earned the 2021 Mission: Lifeline Gold Plus Referring Quality Achievement Award by the American Heart Association. This is the fourth consecutive year that the ED has been recognized for saving the lives of heart attack patients. ❱❱ Rome Health was one of only two hospitals in New York state to be rated a 2021 “Best Maternity Hospital by Newsweek and Leapfrog. ❱❱ The Residential Health Care Facility was rated a Best Nursing Home by U.S. News & World Report for short-term rehab for the third year in a row. The RHCF is also rated five stars by the Centers for Medicare and Medicaid Services and has been ranked in the top 20% of skilled nursing facilities for seven consecutive years by the New York State Nursing Home Quality Initiative. ❱❱ Rome Health recruited 17 new providers to enhance access to care, including seven physicians and 10 mid-level providers with specialties including primary care, pediatrics, hospitalist medicine, orthopedics and general surgery. ❱❱ Rome Health broke ground on a new $11.4 million physician center on its main campus to bring together primary care, specialty care, testing and pharmacy in one convenient location. The new center is expected to open in early fall 2022 with 41 exam and procedure rooms. ❱❱ Bariatric surgery is now available at Rome Health, including laparoscopic gastric bypass, sleeve gastrectomy and revision procedures. Bariatric surgeon Keneth Hall also provides a medical weight loss program for individuals who have struggled to maintain a healthy weight on their own.

Services / Products Available: n Baseline and monitoring testing for chemotherapy and other hearing – harmful medications n Hearing measurements for personal (medical, communication) or occupational (OSHA, DOT, law enforcement) purposes. n Hearing protection counseling and devices for loud recreational (music listening, hunting, motor sports, landscaping) and occupational (professional musicians, fire and police personnel) activities. n Hearing aid selection, fittings and repairs n Tinnitus evaluations and treatment. If you have any questions or concerns regarding your hearing or how to protect it,

Give Doug Brown a Call!

315-410-1295 By Appointment

Samaritan Medical Center Address: 830 Washington St., Watertown, NY 13601 General Information: 315-785-4000 www.samaritanhealth.com Chief Executive Officer: Thomas H. Carman Medical Director or equivalent: Mario Victoria, MD Number of Employees: 2,500 Licensed Physicians: 180 Number of Beds: 294 Inpatient Visits in 2020: 9,616 Outpatient Visits in 2020: 184,529 Visits to Emergency Department in 2020: 35,768 Number of Surgeries in 2020: 7,706 ❱ Medical oncology services at Samaritan’s Walker Center for Cancer Care in 2021 became clinically affiliated with Roswell Park Comprehensive Cancer Center in Buffalo, offering patients access to the latest in lifesaving cancer research and treatment. Two full-time medical oncologists at Samaritan — physicians Florence P. Arnold and Ihsan U. Haq — have become employees of the Roswell Park Care Network but continue providing care for their patients at Walker Center location in Watertown. Patients at the Walker Center benefit from enhanced capabilities and resources offered by the expanding Roswell Park Care Network, which is the most expansive community cancer, supportive and specialized care affiliation across New York state. Additionally, Samaritan’s patients, employees, and medical staff physicians are able to participate in Roswell Park Care Network’s community education, cancer prevention, clinical care, and professional educational programs.

Oncology patients at Samaritan Health can tap the knowledge of Roswell Park’s specialist and subspecialist experts and access a broad array of innovative treatments and clinical trials, giving them more options and earlier opportunities to decide the best route to treat their cancer. ❱❱ Samaritan opened a new specialty practice, Samaritan Orthopedics, at the beginning of 2021. It now boasts four new orthopedic surgeons — Scott Mollison, David Newman, Maurice Tom-Pack and Brian Zafonte — and one orthopedic physician assistant, Lisa Schott. To further strengthen orthopedic services, Samaritan Medical Center invested in Stryker’s Mako SmartRobotics system and became the first hospital in its region offering robotic-assisted joint replacement. This technology transforms the way total knee, partial knee and total hip replacements are performed, helping Samaritan’s orthopedic surgeons know more and minimize incisions. Mako SmartRobotics combines three key components — 3D CT-based planning, AccuStop haptic technology and insightful data analytics — into one platform that has shown better outcomes for total knee, total hip and partial knee patients. ❱❱ At the end of June 2021, Samaritan opened a new community-based imaging facility at its Health & Wellness Plaza location, 1575 Washington St. in Watertown. This new office provides comprehensive imaging services complete with MRI, PET, and CT scans, ultrasound, X-ray, mammography, stereotactic breast biopsies and more. It is the latest development in Samaritan’s ongoing commitment to consolidate and align services, streamline patient access and enhance the continuity of care. Additionally, Samaritan continues to offer imaging services including MRI, CT scan, ultrasound, X-ray and more at its main hospital location, plus X-ray and ultrasound services at various community-based sites. These sites provide access to walk-in and appointment-based imaging and lab services. Samaritan handles upwards of 100,000 radiology and imaging procedures per year.

Central New York | HEALTHCARE GUIDE 2022

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St. Joseph’s Health Address: 301 Prospect Ave., Syracuse, NY 13203 General Information: 1-888-ST.JOES-1 www.sjhsyr.org President & CEO: Leslie Paul Luke Medical Director or equivalent: Philip Falcone, MD Number of Employees: 4,116 Licensed Physicians: 759 Number of Beds: 451 Inpatient Visits in 2020: 23,099 Outpatient Visits in 2020: 210,913 Visits to Emergency Department in 2020: 58,269 Number of Surgeries in 2020: 16,418 ❱ St. Joseph’s Health has been recognized as a best regional hospital for 2021-22 by U.S. News & World Report for the seventh consecutive year. It was also ranked No. 1 in Syracuse and No. 17 in New York state. For the 2021-22 rankings and ratings, U.S. News evaluated more than 4,750 medical centers nationwide in 15 specialties and 17 procedures and conditions. In the 15 specialty areas, 175 hospitals were ranked in at least one specialty. In rankings by state and metro area, U.S. News recognized hospitals as high performing across multiple areas of care. The annual best hospitals rankings and ratings, now in their 32nd year, are designed to assist patients and their doctors in making informed decisions about where to receive care for challenging health conditions or for common elective procedures. St. Joseph’s Health Hospital was recognized as high performing in the following 11 procedures and conditions: Abdominal aortic & aneurysm repair, aortic valve surgery, colon cancer surgery, COPD, diabetes, heart attack, heart bypass surgery, heart failure, hip replacement, knee replacement and pneumonia. ❱❱ St. Joseph’s Health was chosen as one of America’s 50 best hospitals for cardiac surgery and one of America’s 100 best for spine surgery and coronary intervention according Healthgrades, the leading resource that connects consumers, physicians and health systems. Every year, Healthgrades evaluates hospital performance at nearly 4,500 hospitals nationwide for 31 of the most common inpatient procedures and conditions. The hospitals that have achieved the Healthgrades America’s 50 best hospitals for cardiac surgery and America’s 100 best for spine surgery have demonstrated exceptional quality of care. From 2018-2020, patients treated at hospitals receiving the America’s 50 best hospitals for cardiac surgery award have, on average, a 52.8% lower risk of dying than if they were treated

50

in hospitals that did not receive the award. St. Joseph’s Health was recognized for all of the following clinical achievements: Cardiac: ❱❱ Cardiac Surgery Excellence Award (2014-2022) ❱❱ 2022 Coronary Intervention Excellence Award ❱❱ Top 5% in the Nation for Cardiac Surgery (20192022) ❱❱ Top 10% in the Nation for Cardiac Surgery (20142022) ❱❱ Top 10% in the Nation for Coronary Interventional Procedures in 2022 ❱❱ Five-Star Recipient for Coronary Bypass Surgery in 2022 ❱❱ Five-Star Recipient for Valve Surgery (2012-2022) ❱❱ Five-Star Recipient for Coronary Interventional Procedures (2021-2022) Orthopedics: ❱❱ 2022 Orthopedic Surgery Excellence Award™ ❱❱ Joint Replacement Excellence Award™ (20202022) ❱❱ 2022 Spine Surgery Excellence Award™ ❱❱ Top 10% in the Nation for Overall Orthopedic Services in 2022 ❱❱ Top 10% in the Nation for Joint Replacement (2020-2022) ❱❱ Top 10% in the Nation for Spine Surgery in 2022 ❱❱ Five-Star Recipient for Total Knee Replacement (2007-2022) ❱❱ Five-Star Recipient for Total Hip Replacement (2019-2022) ❱❱ Five-Star Recipient for Spinal Fusion Surgery (2021-2022) Bariatric: ❱❱ Bariatric Surgery Excellence Award™ (20212022) ❱❱ Superior Performance in Bariatric Surgery (20212022) ❱❱ Top 5% of Hospitals Evaluated for Bariatric Surgery in 2022 ❱❱ Top 10% of Hospitals Evaluated for Bariatric Surgery (2021-2022) ❱❱ Five-Star Recipient for Overall Bariatric Surgery (2020-2022) Surgical Care: ❱❱ 2022 Surgical Care Excellence Award™ ❱❱ Top 10% of Hospitals in the Nation for Surgical Care in 2022 Vascular: ❱❱ Five-Star Recipient for Carotid Procedures (20202022) ❱❱ Jamie M. Kabanuk was appointed St. Joseph’s Health’s new chief nursing (CNO). She grew up in the Tompkins County town of Lansing and has many family members in Central New York. She returns to the region from Colleton Medical Center in Walterboro, South Carolina, where she served as chief nursing officer. Under her leadership, the hospital experienced improvement in physician engagement, nursing care and overall quality of care. In addition,

HEALTHCARE GUIDE 2022 | Central New York

she optimized patient flow in several ways including reducing emergency department admitted length of stay. ❱❱ Julie Edmunds Smith, CPA, was promoted to vice president, financial operations and planning at St. Joseph’s Health. During her nearly five years at St. Joseph’s Health, she served first as the director of finance, then system controller. In those positions, she was responsible for accounting, finance, budget, strategic planning and financial analysis. She led several initiatives that improved the competency and efficiency of St. Joseph’s Health financial operations. Previously, she worked at PriceWaterhouseCoopers (PwC) in Syracuse and Atlanta. She holds an MBA from the University of Phoenix and a bachelor’s degree in accounting from LeMoyne College.

Syracuse VA Medical Center Address: 800 Irving Ave., Syracuse, NY 13210 General Information: 315-425-4400 www.syracuse.va.gov Medical Center Director: Frank Pearson Medical Director or equivalent: S. Asif Ali, M.D., chief of staff Number of Employees: 2,000 Licensed Physicians: 365 Number of Beds: 168 Inpatient Visits in 2020: 40,279 Outpatient Visits in 2020: 421,972 Visits to Emergency Department in 2020: 11,171 Number of Surgeries in 2020: 2120 ❱ The VA awarded more than $1.8 million in grants to fight homelessness and improve transitional housing in greater Syracuse. The Department of Veterans Affairs awarded $1,895,000 in the form of two grants to the Altamont Program, Inc. of Schenectady, near Albany, a community organization primarily focused on combating homelessness. The grants are part of the VA’s Grant Per Diem Program and will be used to improve transitional housing and supportive services for Veterans in the Greater Syracuse area. The program provides funding to community organizations that provide transitional housing and supportive services for veterans experiencing homelessness, with the goal of helping them achieve residential stability, increase their skill levels and income, and obtain greater self-determination. “The Grant and Per Diem program is integral to VA’s continuum of services and resources to help veterans exit homelessness,” said Frank Pearson, Syracuse VA Medical Center director. “The newly awarded grants allow VA to continue to tailor transitional housing and case management services


to the unique needs and circumstances of individual Veterans facing housing crises, which helps put them on the pathway to permanent housing faster.”

Upstate University Hospital Address: 750 E. Adams St., Syracuse, NY 13210 General Information: 877-464-5540 www.upstate.edu/hospital President, Upstate Medical University: Mantosh Dewan, MD Chief executive officer, Upstate University Hospital: Robert Corona, DO Medical Director or equivalent: Amy Tucker, MD

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Number of Employees: 10,986 Licensed Physicians: 1,134 Number of Beds: Not Provided Inpatient Visits in 2020: 32,519 Outpatient Visits in 2020: 793,312 Visits to Emergency Department in 2020: 92,026 Number of Surgeries in 2020: 8,187 ❱ Upstate breast cancer surgeons in 2021 started using a new technology that makes locating and removing tumors and lesions easier and more precise. The technology is called Savi Scout and Upstate is using it to replace, in most cases, the existing wire localization technology that many women need before the removal of a lesion or tumor. The new technology involves inserting a tiny sensor called a reflector into a non-palpable lesion — a type of tumor or abnormality in the breast that can’t be felt from the outside. The reflector is about the size of a grain of rice and uses safe, non-radioactive radar waves to signal where it is located. ❱❱ Upstate launched a new clinical trial of an antibody that could be used in the fight against COVID-19. The Institute for Global Health and Translational Science was seeking healthy individuals to participate in this clinical trial to assess how the body reacts to an antibody created by SAB Biotherapeutics. Upstate is one of two sites nationwide testing the antibody. ❱❱ Researcher Audrey Bernstein was awarded two new grants, a $1.7 million award from the National Eye Institute (NEI) and a VA Merit Award grant with $1 million direct to her lab and other support for the VA vision community. The NEI award supports Bernstein’s research into “an intracellular disorder within the eye that can lead to a severe form of glaucoma,” she explained, and the VA award “extends [her] work on a patented therapeutic to prevent scarring in the eye.”

This is Total Orthopedic Care.

SOSBONES.COM | 315.251.3100 Central New York | HEALTHCARE GUIDE 2022

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Fulton Dental Health Associates We Create Smiles!

General Dentistry Oral Surgery • Crowns Dentures • Emergencies Dr. Joel Efron • Dr. Shelden Sacks

315-598-3700 205 Oneida St., Fulton NY www.fultondentalhealthassociates.com

❱❱ Then SUNY Chancellor Jim Malatras and Upstate Medical President Mantosh Dewan, MD, announced that the New York State Department of Health approved the SUNY medical university’s saliva diagnostic test to quickly identify positive COVID-19 cases on SUNY campuses. The new technology by SUNY Upstate has been used in conjunction with its pooled surveillance testing of 10-25 students at one time. This cost-effective and rapid screening can analyze more than 15,000 samples per day at SUNY Upstate’s Neuroscience Research Building, in collaboration with Quadrant Biosciences-a company supported by the state with key tax incentives. ❱❱ A saliva-based diagnostic test developed by researchers at SUNY Upstate Medical University and Quadrant Biosciences to detect whether an individual is infected with COVID-19 was granted emergency use authorization by the U.S. Food and Drug Administration. ❱❱ Upstate started using a new robot technology to perform minimally invasive brain surgery that offers a higher level of accuracy and in many cases reduces procedure time by several hours. The ROSA Brain robot is a surgical navigation and positioning system that allows surgeons at Upstate to perform procedures more accurately, with fewer complications and sometimes in half the time as before. The ROSA Brain robot has so far been used at Upstate for a pediatric laser ablation and for a procedure to treat epilepsy in an adult. ROSA stands for robotic surgical assistant. ❱❱ Upstate opened the new Upstate Adolescent Intensive Outpatient Program, designed to treat adolescents age 13 to 18 with psychiatric disorders and behavioral difficulties that interfere with their ability to function at home, school, or in their communities.

(315) 634-1100 www.hospicecny.org Bringing comfort, peace and hope to thousands of families for over 30 years Proudly serving Onondaga, Cayuga, Oswego and Madison Counties 52

❱❱ An Upstate professor was the principal investigator on a lupus drug clinical trial that has been awarded a $7.2 million grant from the National Institutes of Health. Upstate Division Chief of Rheumatology Andras Perl, MD, PhD, is leading the study, which is based at Upstate and involves 20 lupus centers from academic institutions around the United States, including Cedars-Sinai Medical Center and the University of Rochester. This is the first NIH-supported multi-center clinical trial led by an Upstate professor. ❱❱ Then Gov. Cuomo announced Upstate’s Stephen Thomas, MD, was appointed the lead principal investigator for the world-wide Pfizer/BioNTech vaccine trial, which was showing a more than 90 percent efficacy in preventing COVID-19. Upstate served as one of the global phase three vaccine trial locations. ❱❱ Kenzo B. Mukendi, a member of Upstate University Hospital’s environmental services team, become the first person in Central New York to receive the Pfizer-BioNTech COVID-19 vaccine. Mukendi, who cleans patient rooms on Upstate’s COVID units, received the vaccine Dec. 15, 2020 hours after it

HEALTHCARE GUIDE 2022 | Central New York

arrived at Upstate. ❱❱ Upstate University Hospital achieved magnet designation from the American Nurses Credentialing Center (ANCC)—it is the highest and the most prestigious distinction a healthcare organization can receive for nursing excellence and patient care. ❱❱ Upstate opened a new vector biocontainment laboratory, a first-of-its-kind facility to open and operate at Upstate. The new VBL facility allows Upstate to conduct more extensive research on infectious diseases such as coronavirus, Lyme disease, West Nile encephalitis, zika and more. The new lab is a BSL-3, which means it has an advanced biosafety level as dictated by the Centers for Disease Control and Prevention that includes safety precautions for research on potentially dangerous diseases and their carriers. ❱❱ Upstate opened the Golisano Center for Special Needs, designed to streamline autism care for children in the region. The center provides comprehensive, coordinated and scientifically-based medical and behavioral care for children and adolescents with many types of intellectual and developmental disabilities. ❱❱ During the last fiscal year, Upstate Medical University had record growth in research expenditures — a rate higher than any other campus in the entire SUNY system. Research expenditures grew 11% over the previous fiscal year, for a total of nearly $39 million. Research expenditures at Upstate have grown 35% during the last five years.. ❱❱ Upstate Medical University was awarded $2 million from the Federal Communications Commission (FCC) to help upgrade and support its telehealth infrastructure with a focus on video consults and remote patient monitoring as part of its electronic medical record (EMR) system. The upgraded telehealth platform will be deployed across the institution connecting dozens of Upstate clinics and physical sites. ❱❱ Upstate Medical University broke ground on a new Upstate Cancer Center in Verona, Oneida County. The ceremony marked the beginning of construction on a gleaming new 30,000 square foot facility that will bring comprehensive cancer care closer to home for residents of Madison and Oneida counties. ❱❱ Upstate Medical University in 2021 was one of the first sites in the world to enroll children under 5 years of age in the Pfizer COVID-19 vaccine trial. ❱❱ The Upstate University Hospital Comprehensive Stroke Center expanded its Telestroke Network, improving stroke care for hospitals and patients across a large swath of New York state. Upstate’s Telestroke Network connects Upstate stroke specialists with 12 facilities across the state to aid in the assessment and care of patients who may be experiencing a stroke. Upstate’s newest partners are St. Joseph’s Health and Oswego Hospital. Besides Guthrie Cortland Regional Medical Center, all of the other partners are north of Syracuse.


DO WHAT

MOVES YOU...

Free + Confidential Services Don’t let bone, joint or muscle issues stop you from doing what you love. Call the experts at Upstate Orthopedics.

WWW.UPSTATEORTHOPEDICS.COM

Central New York | HEALTHCARE GUIDE 2022

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CHARTS MEDIAN TIME FROM EMERGENCY ROOM ARRIVAL TO DEPARTURE FOR DISCHARGED PATIENTS (in minutes)

Median Time from ED Arrival to Departure (in minutes)

State Avg.: 177 min.

Community Memorial Hospital, Hamilton Geneva General Hospital, Geneva Guthrie Cortland Medical Center, Cortland Little Falls Hospital, Little Falls Oswego Hospital, Oswego Oneida Health Hospital, Oneida Samaritan Medical Center, Watertown Rome Memorial Hospital, Rome Faxton-St Luke Healthcare St Lukes Division, Utica Auburn Community Hospital, Auburn St Elizabeth Medical Center, Utica Crouse Hospital, Syracuse Cayuga Medical Center, Ithaca Univ. Hospital SUNY Health Science Center, Syracuse St. Joseph’s Hospital Health Center, Syracuse

115 132 134 142 151 153 155 156 174 174 186 190 206 227 242

SATISFACTION (as a percent) Patient Satisfaction PATIENT (as a percent) State Avg.: 68.80% ± 2%

Community Memorial Hospital, Hamilton Oneida Health Hospital, Oneida Little Falls Hospital, Little Falls Cayuga Medical Center, Ithaca Rome Memorial Hospital, Rome Samaritan Medical Center, Watertown Univ. Hospital SUNY Health Science Center, Syracuse Oswego Hospital, Oswego Faxton-St Luke Healthcare St Lukes Division, Utica Guthrie Cortland Medical Center, Cortland St Elizabeth Medical Center, Utica St. Joseph’s Hospital Health Center, Syracuse Geneva General Hospital, Geneva Crouse Hospital, Syracuse Auburn Community Hospital, Auburn

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HEALTHCARE GUIDE 2022 | Central New York

73.00% 71.60% 68.20% 67.60% 65.80% 65.80% 65.00% 64.80% 64.40% 64.40% 64.40% 63.60% 63.40% 61.60% 61.00%


MEDIAN TIME FROM EMERGENCY ROOM ARRIVAL TO DEPARTURE FOR DISCHARGED PATIENTS (in minutes)

115

151

206

242

Community Memorial Hospital, Hamilton

Oswego Hospital, Oswego

Cayuga Medical Center, Ithaca

St. Joseph’s Hospital Health Center, Syracuse

MINUTES

MINUTES

MINUTES

MINUTES

CNY LARGEST HOSPITALS - NO. OF EMPLOYEES

CNY Largest Hospital - No. of Employees CNY Largest Hospital - No. of Employees CNY Largest Hospital - No. of Employees Upstate University Hospital Upstate University Hospital

St. Joseph’s4,116 Health St. Joseph’s Health Upstate University Hospital Health System 3,500 Mohawk Valley Health SystemMohawk Valley St. Joseph’s Health 3,200Hospital Crouse HospitalMohawk ValleyCrouse Health System Samaritan 2,500 Medical Center Samaritan Medical Center Crouse MINUTES MINUTES Hospital

91

4,116

10,986

3,500 4,116 3,200 3,500 2,500 3,200 MINUTES

132

Soldiers and Sailors Memorial Hospital, Penn Yan

10,986

10,986

180

244 MINUTES

Information provided hospitalHospital, in November 2021. Geneva Generalprovided by each F.F.hospital Thompson Hospital, Highland Information in November 2021. by each 2,500 Samaritan Medical Center Hospital, Geneva Canandaigua Rochester Information provided by each hospital in November 2021.

LARGEST REGIONAL HEALTH SYSTEMS - NO. OF EMPLOYEES (excludes Syracuse)

CNYHealth Largest Regional Health System (Excluding Syracuse) - No. o CNY Largest Regional System (Excluding Syracuse) - No. of Employees CNY Largest Regional Health System (Excluding Syracuse) - No. o 3,500 Mohawk Valley Health System 3,500 Mohawk Valley Health System

Samaritan Medical Center Samaritan Medical CenterMohawk Valley Health System Cayuga Medical Center Cayuga Medical Center Samaritan Medical Center 2,062 Finger Lakes Health 1,766 Finger Lakes Health Cayuga Medical Center Oswego Health 2,500 1,213 Oswego Health Finger Lakes Health

2,500

2,500 2,062

3,500

2,500

1,766 2,062 2,500 1,213

1,766

Information Information provided by each hospital in November 2021. by each hospital in November 2021. 2,500 1,213provided Oswego Health Information provided by each hospital in November 2021.

Emergency Rooms Busiest EmergencyBusiest Rooms 5 BUSIEST EMERGENCY ROOMS (number of visits) Busiest Emergency Rooms Upstate University Hospital Upstate University Hospital Valley Health System Mohawk Valley Health SystemMohawk Upstate University Hospital St. Joseph’s Health St. Joseph’s HealthMohawk Valley Health System Crouse Hospital Crouse Hospital St. Joseph’s Health Samaritan Medical Center 35,768 Samaritan Medical Center Crouse Hospital Samaritan Medical Center

92,026

92,026 75,996

75,996 58,269

58,269

92,026

75,996

50,000 58,269

50,000 35,768

50,000

35,768

Central New York | HEALTHCARE GUIDE 2022

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RESOURCES DIRECTORY


RESOURCE DIRECTORY ACUPUNCTURE

Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive, suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556 Clinton Crossings Medical Center Building C, suite 5 919 Westfall Road Rochester, NY 14618 585-358-6186

❱❱ www.AcupunctureCenterUSA.com ❱❱ This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and with Western medicine.

ADOPTION SERVICES

New Hope Family Services 3519 James St. Syracuse NY 13206 315-437-8300 www.newhopefamilyservices.com

❱❱ New Hope Family Services is Syracuse’s go-to resource for unplanned pregnancy, parenting, and adoption support. We are a private, voluntary, nonprofit corporation that is authorized by the New York State Department of Social Services to provide adoption, foster care and related counseling services. We provide adoption services throughout New York state, except for the five boroughs of New York City and Long Island. By offering education and practical help, we help women and men facing pregnancy decisions learn their options and empower them to be the best parents they can be. Our services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage, and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

AGENCIES: HEALTH / HUMAN SERVICES

American Red Cross www.redcross.org/eny for locations and blood donation centers across the region.

❱❱ The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to perform its mission.

ARISE, Inc. Onondaga County: 635 James St. Syracuse, NY 13203 315-472-3171 ARISE Syracuse - Mental Health Clinic 315-671-2964 Oswego County: 293 St. Rte. 104 E, Oswego, NY 13126 315-342-4088 113 Schuyler St., Suite 2, Fulton, NY 13069 315-887-5156 Madison County: 1972 New Boston Road, Chittenango, NY 13037 315-363-4672 Cayuga/Seneca County Office: 21 Lincoln St., Auburn, NY 13021 315-255-3447 www.ariseinc.org

❱❱ A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art. It assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.

Cayuga County Department of Social Services 160 Genesee St. Auburn, NY 13021 315-253-1011 www.cayugacounty.us

Liberty Resources Main Office: 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004 info@Liberty-Resources.org

Madison County: 218 Liberty St., Oneida, NY 13421 315-363-0048 Oswego County: 14 Crossroads Drive, Fulton, NY 13069 315-887-1840

❱❱ Liberty Resources provides a wide variety of behavioral health, physical health and human services for children, adults and families in Onondaga, Madison, Oswego and other counties across New York State. It offers progressive services in the least restrictive, most community-based setting possible. Liberty Resources was founded on two ideals—that everyone deserves to live their best-possible life and that they also deserve to be treated with dignity, no matter their financial ability, or circumstances.

Madison County Department of Social Services 133 N. Court St., Bldg. 1, P.O. Box 637 Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov

Onondaga County Health Department John H. Mulroy Civic Center, 421 Montgomery St., 9th Floor, Syracuse, NY 13202 315-435-3252 ongovhealth@ongov.net, www.ongov.net/health/

Onondaga County Department of Social Services–Economic Security John H. Mulroy Civic Center, 421 Montgomery St., Ste. 400, Syracuse, NY 13202 315-435-5683 www.ongov.net/dss

Oswego County Department of Social Services 100 Spring St., Mexico, NY 13114 315-963-5000 www.oswegocounty.com/departments/human_ services/social_services

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 315-598-4717 www.oco.org

❱❱ Oswego County Opportunities, Inc. is a private nonprofit that provides over 60 programs to more than 15,000 people annually. OCO provides services specifically to address health and nutritional wellness. OCO’s Health services include Centers for Reproductive Health providing family planning and GYN care for men and women at five locations across Oswego County. Services provided include annual women’s health exams, cancer screenings, STD/STI testing and treatment for men and women, and contraceptives including implants and IUDs. Now seeing patients via telemedicine as well as

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RESOURCE DIRECTORY in office. Most insurance plans accepted. Call 315-598-4740 for an appointment. Other health services include: Insurance navigation assisting with applying for and enrolling in insurance through New York State of Health. Call 315-342-0888 to discuss the many options available. OCO’s Migrant Services Program provides health education and case management services to migrant and seasonal farmworkers and their families across Central New York. For more information call 315-592-0830. OCO provides nutrition services to clients across the age spectrum in Oswego County. Meals on Wheels and senior congregate dining centers are available as well as after school and summer food service programs. Call 315-598-4712 for more information, including updates relating to COVID-19. Call OCO’s WIC Services to access nutrition education and nutritious foods to pregnant and parenting families in Oswego County. For an appointment or more information on WIC call 315-343-1311.

PEACE, Inc. (People’s Equal Action and Community Effort, Inc.) 217 S. Salina St., 2nd floor, Syracuse, NY 13202 315-470-3300 info@peace-caa.org, www.peace-caa.org

❱❱ PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency.

Salvation Army Cayuga County: 18 E. Genesee St., Auburn, NY 13021 315-253-0319 Oswego County: 62 S. First St., Fulton, NY 13069 315-593-8442 73 W. Second St., Oswego, NY 13126 315-343-6491 Onondaga County: 677 S. Salina St., Syracuse, NY 13202 315-475-1688 www.sasyr.org

❱❱ The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV SERVICES

ACR Health Main Office – Syracuse:

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627 W. Genesee St., Syracuse, NY 13204 315-475-2430 Utica: 287 Genesee St., Utica, NY 13501 315-793-0661 Watertown: 135 Franklin St., Watertown, NY 13601 315-386-4493

❱❱ Providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties. All services are free and confidential.

F.A.C.E.S. 2nd floor of the Syracuse Community Connections 401 South Ave., Syracuse, NY 13204 315-671-5835

❱❱ Since, 1993 FACES has been providing HIV awareness and quality prevention services, focusing primarily on communities of color. FACES is a confidential service providing education and distribution supplies for people of all aged, cultures and sexual orientations. The program provides access to HIV testing and follow up support services. It is a New York State Department of Health AIDS Institute-funded program.

Friends of Dorothy House 212 Wayne St., Syracuse NY 13203 www.facebook.com/groups/fodorothy

❱❱ Friends of Dorothy House is an initiative to be supportive of people with AIDS. Since October of 1992, they have offered home-based care and support to people with AIDS.

Liberty Resources, Inc. 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004 www.liberty-resources.org

❱❱ Liberty’s HIV Services Programs provide an array of support services to homeless and housing vulnerable individuals in the Central New York Community. Services are offered on a confidential basis at a variety of locations in the community, including Liberty Resources DePalmer House and Mesa Commons. Staff collaborate with other providers from various local agencies to facilitate clients’ access to medical appointments and other services necessary to maintaining optimum physical and mental health.

HEALTHCARE GUIDE 2022 | Central New York

New York State HIV Hotline English Language Line: 1-800-541-2437 Spanish Language Line: 1-800-233-7432 www.nyaidsline.org

❱❱ The New York State HIV/STI/HCV hotline provides HIV, STI, and hepatitis C education, risk reduction information, and referrals and provides safer sex supplies and condoms through its website. Hotline services are available to the general public free of charge.

New York State PEP Hotline 844-PEP4NOW (844-737-4669)

❱❱ The NYS PEP Hotline provides 24/7 access to emergency PEP prescriptions following a potential HIV exposure.

Samaritan Medical Center for Infectious Disease Clinic 1575 Washington St., Watertown, NY 13601 315-786-7300 www.samaritanhealth.com

❱❱ Samaritan Medical Center is the only clinic in northern New York to offer primary care specifically meant for HIV/AIDS patients, as well as hepatitis B and C, MRSA (methicillin-resistant Staphylococcus aureus), Lyme disease, fevers of unknown origins and infections that are complicated or require longterm antibiotics.

SUNY Upstate Department of Pediatric Infectious Disease and Immunology Pediatric Designated AIDS Center 725 Irving Ave., Syracuse, NY 13210 315-464-1996

❱❱ Provides services for HIV-Positive and at-risk individuals aged 13 to 24. Services include STD and HIV testing, treatment and education, PrEP, mental health and social work services and nutrition services.

ASSOCIATIONS / FOUNDATIONS

ALSA – Upstate New York Chapter 135 Old Cove Road, Liverpool, NY 13090 315-413-0121 info@alsaupstateny.org, www.aslaupstateny.org

❱❱ The Upstate New York Chapter was founded to serve the needs of those living with amyotrophic lateral sclerosis and their caregivers. The ALS Association is the only national nonprofit health organization dedicated solely to the fight against ALS. ALSA covers all the bases — research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.


Alzheimer’s Association Central New York P.O. Box 12226, Syracuse, NY 13218 315-472-4201, 24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org, www.alz.org/cny

❱❱ The Alzheimer’s Association, Central New York Chapter leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The vision is a world without Alzheimer’s and all other dementia.

American Diabetes Association – Upstate New York 160 Allens Creek Road, Bldg. 160, Rochester, NY 14618 585-458-3040

❱❱ The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy.

American Foundation for Suicide Prevention Greater Central NY Chapter The Survivor Outreach Program, P.O. Box 74, Freeville, NY 13068 315-664-0346; 1-888-333-AFSP (2377) Crisis Line: 1-800-273-8255 kheisig@afsp.org, www.afsp.org

❱❱ The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and Talk Saves Lives, a general education program that teaches individuals how to recognize warning signs and risk factors for suicide as well as how to have a conversation when they’re concerned about someone.

American Heart Association of Greater Syracuse and NE Pennsylvania Four Gateway Center, 444 Liberty Ave., Ste. 1300, Pittsburgh, Pa. 15222 315-728-7542 www.heart.org

❱❱ This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. They are also known for publishing guidelines on cardiovascular disease and prevention, standards on basic life support, advanced cardiac life support (ACLS), and pediatric advanced life support (PALS). Programs include awareness campaigns; Go Red for Women; and Check, Change, Control, a self-monitoring hypertension management program. It also offers CPR, first aid and AED (defibrillator) training,

advocacy and legislative information. Its mission is to be a relentless force for a world of longer, healthier lives.

American Lung Association in New York, Rochester 2604 Elmwood Ave., Rochester, NY 14618 585-442-4260 info@lungne.org, www.lung.org

❱❱ The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association P.O. Box 61420, Staten Island, NY 10306 1-800-223-2732 apda@apdaparkinson.org, www.apdaparkinson.org

❱❱ The American Parkinson Disease Association (APDA) is the largest grassroots network dedicated to fighting Parkinson’s disease (PD) and works tirelessly to help the approximately one million with PD in the United States live life to the fullest in the face of this chronic, neurological disorder. Founded in 1961, APDA has raised and invested more than $226 million to provide outstanding patient services and educational programs, elevate public awareness about the disease, and support research designed to unlock the mysteries of PD and ultimately put an

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RESOURCE DIRECTORY end to this disease.

Arthritis Foundation of New York 132 E. 43rd St., Suite 326, New York, NY 10017 929-446-0939 www.arthritis.org/new-york

❱❱ Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. The goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Charcot-Marie-Tooth Association (CMTA) Michael Casey: main contact cmtsyracuse@gmail.com

❱❱ A primary research foundation and advocacy group for those suffering from Charcot-Marie-Tooth disease. CMT is closely associated with the destruction of nerves primarily found within the extremities. The nerves within the feet can be destroyed, can cause muscles to atrophy, and can cause drop feet. Drop feet can make those afflicted with CMT to possibly slip and fall and cause serious injuries.

Central New York Community Foundation 431 E. Fayette St., Suite 100, Syracuse, NY 13202 315-422-9538 www.cnycf.org, info@cnycf.org

❱❱ Established in 1927, the Central New York Community Foundation encouraged local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Crohn’s and Colitis Foundation Western and Central New York Chapter 2117 Buffalo Road, Suite 299, Rochester, NY 14624 585-967-0266, 1-800-932-2423 eisrael@crohnscolitisfoundation.org www.crohnscolitisfoundation.org/chapters/rochester

❱❱ Founded in 1967, the Crohn’s & Colitis Foundation is a nonprofit, volunteer-driven organization dedicated to finding the cures for the 3.1 million Americans living with Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these

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diseases. Please refer to the website for information on education programs, support groups and other events in the Central NY area.

Cystic Fibrosis Foundation – Central New York Chapter 200 Gateway Park Drive, Building C, Syracuse, NY 13212 315-463-7965 central-ny@cff.org, www.cff.org/Chapters/centralny/

❱❱ The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.

E. John Gavras Center 182 North St., Auburn, NY 13021 315-255-2746 www.gavrascenter.com

❱❱ The E. John Gavras Center seeks to help families and individuals grow as independent, healthy and productive citizens. Services include: earlyiIntervention services, preschool, 3PK/UPK, Article 28 Clinic specializing in: speech and language therapy, physical therapy, occupational therapy, social work, and counseling. They offer developmental evaluations. They have childcare for infants, toddlers, preschool, and school-age children, as well as adult programming which includes: center-based day habilitation and without wall day habilitation. They serve individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.

Empire State Lyme Disease Association, Inc. P.O. Box 874, Manorville, NY 11949 EmpireStateLyme@aol.com empirestatelymediseaseassociation.org

❱❱ The ESLDA’s mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The organization states its goal is to prevent chronic tick-borne illness through early diagnosis, education, prevention and quality health care.

Huntington’s Disease Society of America 505 Eighth Ave., Suite 902, New York, NY 10018 212-242-1968; 1-800-345-HDSA (Helpline)
 hdsainfo@hdsa.org, hdsa.org

❱❱ The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease, from community services to education.

Lupus and Allied Diseases Association P.O. Box 170, Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4 info@LADAinc.org, ladainc.org

HEALTHCARE GUIDE 2022 | Central New York

❱❱ The Lupus and Allied Diseases Association provides information and support to the extended lupus community, including people with lupus, care partners and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.

March of Dimes Foundation 1550 Crystal Dr., Suite 1300, Arlington, VA 22202
 888-MODIMES (888-663-4637) www.marchofdimes.org

❱❱ The organization educates medical professionals and the public about best practices; support lifesaving research; we provide comfort and support to families in NICUs; and we advocate for those who need us most, moms and babies.March of Dimes does not provide direct patient services, referrals to health care providers or financial support to individuals or families.

Muscular Dystrophy Association 1-833-275-6321 resourcecenter@mdausa.org, www.mda.org

❱❱ MDA spearheads efforts to transform the lives of people with muscular dystrophy, ALS and related neuromuscular diseases. It funds groundbreaking research for promising treatments and provides families with the highest quality care from the best doctors in the country.

National Kidney Foundation serving Upstate, Central and Western New York 1344 University Ave. Suite 270, Rochester, NY 14607 585-598-3963 infoupny@kidney.org, www.kidney.org/offices/nkfserving-upstate-new-york

❱❱ The National Kidney Foundation, a major voluntary nonprofit health organization, is dedicated to preventing kidney and urinary tract diseases, improving the health and well-being of individuals and families affected by kidney disease and increasing the availability of all organs for transplantation. The website has information on many programs and services.

Scleroderma Foundation Tri-State Chapter 59 Front St., Binghamton, NY 13905 607-723-2239, 1-800-867-0885 bcowan@scleroderma.org, csnider@scleroderma. org, www.sclerodermatristate.org

❱❱ This organization serves the states of New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people


with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment and; to enhance the public’s awareness of this disease.

AUTISM SERVICES

The Kelberman Center 2608 Genesee St. Utica, NY 13502 315-797-6241 www.kelbermancenter.org

❱❱ The Kelberman Center is the leading provider of autism services for children, adults and families in the Mohawk Valley and Central New York. We provide comprehensive programming and services for people throughout all phases of life, from early childhood through adulthood, including: home and community based, educational, clinical, residential and recreation and camp. Our goal is to meet people and families where they are in life and to support them every step of the way on their journeys navigating autism. The expert staff at The Kelberman Center empower the people we support with specialized, one-of-a-kind programs, resources, support, and wrap-around services, creating a fulfilling, life-enriching experience for people and families.

BEREAVEMENT SUPPORT GROUPS

CNY Perinatal and Infant Bereavement Resources 315-281-9847

❱❱ Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested, and events for bereaved families. Call for more information. Free.

GriefShare Support Group www.griefshare.org

❱❱ GriefShare is for people grieving the death of a family member or friend. Go to website to find a group near you.

Hope For Bereaved - Onondaga 4500 Onondaga Blvd., Syracuse, NY 13219 Office: 315-475-9675, Helpline: 315-475-4673 www.hopeforbereaved.com

❱❱ Hope For Bereaved offers counseling (by appointment), in person support groups, and a newsletter. Support groups meet from 6:30-8:30 p.m., unless

otherwise indicated, and at the Hope for Bereaved site at 4500 Onondaga Blvd., unless otherwise noted. Meetings are also offered via Zoom, and those interested should visit the website for info on Zoom credentials.

Hospice Grief Center

Support groups: • Bereaved Parents Support Group HOPE for bereaved parents who are grieving the death of a child of any age. Group meets the 3rd Wednesday of every month. • Bereaved Parents of Infant Death HOPE for bereaved parents whose baby died of newborn death, miscarriage, or stillborn. Group meets the 3rd Wednesday of every month. • Senior Widow/Widowers HOPE for seniors who are grieving the death of a spouse, significant other or partner. Group meets the 3rd Wednesday of every month at 10 a.m. • Younger Widows/ Widowers HOPE for those grieving the death of a spouse (Aged 20s, 30s & 40s), engaged loved one, significant other or partner. Group meets the 1st Wednesday of every month. • Death by Drug Overdose HOPE for those grieving the death of a loved by drug overdose. Group meets the 1st and 3rd Tuesday of every month. • Death of Family Member or Friend HOPE for those grieving the death of a loved one or friend. Group meets the 2nd Tuesday of every month. • Death of a Family Member or Friend During the COVID-19 Pandemic Bereavement Support Group HOPE for those whose loved one died during the COVID-19 pandemic or whose loved one died during the pandemic. Group meets the 4th Thursday of every month. • HOPE For Youth Services for youth are done by one-on-one counseling with a licensed social worker by appointment. To schedule an appointment call HOPE at 315-475-9675. The agency’s licensed social worker is no longer accepting new clients, however, they do have a counselor who works with children. • Survivors of a Loved One’s Suicide Support Group HOPE for those grieving the death of a loved one or friend who died of a suicide. Group meets the 2nd and 4th Wednesday of every month. Young at Heart Widow/Widowers HOPE for those grieving the death of a (middle age or senior) spouse, significant other or partner. Group meets the 1st Wednesday of every month.

❱❱ At the Hospice Grief Center professional grief counselors provide counseling support for adults and children. This service is offered to anyone in the community who is grieving the death of a loved one. Call 315-634-1100 or 634-2208 to schedule an appointment. No referral is necessary.

Hope For Bereaved’s Oswego County Support Groups: • Death of Family Member or Friend HOPE for those grieving the death of a loved one or friend. Meets at Christ the Good Shepherd Church, 129 E 4th St, Oswego, NY, on the second and fourth Thursday of every month from 6:30 p.m. to 8:30 p.m.

990 Seventh North St., Liverpool, NY 13088 315-634-1100, 315-634-2208 www.hospicecny.org/upcoming-grief-center-events/

Syracuse Huntington’s Disease Support Group For meeting information, please reach out to John Mirabito at jmirabito1@twcny.rr.com or at 315-6568598 or 315-491-6510.

CANCER SERVICES

American Cancer Society – Upstate New York 1 Penny Lane, Latham, NY 12110 1-800-227-2345 24-hour hotline www.cancer.org

❱❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance, lodging assistance, online support groups, and online peer support. The American Cancer Society is always looking for volunteer drivers.

Camp Good Days–Central New York 356 N. Midler Ave., Syracuse, NY 13206 315-434-9477 Syracuse@campgooddays.org, campgooddays.org

❱❱ Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer, and/or children who have lost a parent or sibling to cancer. Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the programs and services are free and no child with cancer is ever turned away.

CancerConnects 5008 Brittonfield Pkwy, Suite 800
PO Box 2010, E. Syracuse, NY 13057 315-634-5004 cancerconnects@gmail.com, cancerconnects.org

❱❱ CancerConnects provides free programs and services to help facilitate the cancer journey for adult

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RESOURCE DIRECTORY

tŚĞƌĞ ĐĂƌĞ ĐŽŵĞƐ ĨŝƌƐƚ͘ KƐǁĞŐŽ͗ ϯϭϱ͘ϯϰϮ͘Ϭϴϴϴ &ƵůƚŽŶ͗ ϯϭϱ͘ϱϵϴ͘ϰϳϰϬ ^ĂƚĞůůŝƚĞ ĞŶƚĞƌƐ ŝŶ DĞdžŝĐŽ ĂŶĚ ^hEz KƐǁĞŐŽ ǁǁǁ͘ŽĐŽ͘ŽƌŐͬŚĞĂůƚŚ

cancer patients throughout CNY. They empower cancer patients and survivors via connections to community resources, support and guidance. Their signature free programs/services include: the patient mentor program, which pairs newly diagnosed individuals with trained, volunteer mentor who is a cancer survivor and has been through a similar cancer experience; the complementary therapy program, which provides such therapies as massage, Reiki, acupuncture, reflexology and yoga, to help cancer patients manage symptoms, reduce side effects, and restore and promote a sense of control and vitality; the caregiving mentor program, which provides current caregivers support and encouragement from experienced and trained caregivers of cancer patients; and Angel Fund & Saint Agatha Foundation Patient Financial Assistance Programs, which help to provide financial assistance for a variety items and services.

4th Angel Mentoring Program 866-520-3197 4thangel@ccf.org, www.4thangel.org

❱❱ Cleveland Clinic’s 4th Angel Mentoring Program is a free, national, one-to-one telephone and email based adult peer mentoring program that offers confidential outreach and support to cancer patients and their caregivers from survivors (mentors). These

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specially trained 4th Angel mentors serve as active

listeners who empower patients and caregivers with knowledge, awareness, hope and a helping hand.

Hematology/Oncology Associates of Central New York Brittonfield — Main Office 5008 Brittonfield Parkway E. Syracuse, NY 13057 315-472-7504 Community General Hospital Campus 4900 Broad Road Syracuse, NY 13215 315-472-7504 Auburn 37 West Garden St. , Suite 301 Auburn, NY 13021 315-472-7504 Wellness Center - Camillus 5700 West Genesee Street Camillus, NY 13031 315-234-HOPE

www.hoacny.com

❱❱ The mission of Hematology-Oncology Associates of CNY (HOA) is to provide the highest level of quality care in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. Its goal is to offer the highest level,

HEALTHCARE GUIDE 2022 | Central New York

state-of-the-art technology and treatments, while meeting the emotional needs of patients and their families.HOA has been a private practice dedicated to caring for people with blood disorders and cancer since 1982.

Hope for Heather Ovarian Cancer Foundation P.O. Box 2208, Liverpool, NY 13089 315-657-7879 support@hopeforheather.org, hopeforheather.org

❱❱ Hope for Heather is a 501c 3 nonprofit focusing on ovarian cancer education and awareness, raising funds for research, and support for families affected by the disease. Patient support includes an Angel Fund at Upstate Cancer Center, chemo support bags, port-accessible shirts for treatment, on-line support group and one-on-one peer mentoring support through the national Woman to Woman program. Annual events include an educational booth at the NYS Fair, a 5k run and walk, and an annual fashion show and brunch.

The Kaye Center for Cancer Wellness 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org


RESOURCE DIRECTORY

Maintaining a Community Connection

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“Our mission is to provide nutritious meals to seniors, the homebound & the disabled in north Onondaga County...” Are you having trouble losing weight and keeping it off? Do you have diabetes, high blood pressure, sleep apnea, heart/cholesterol problems, or other medical conditions associated with extra weight? If so, learn how weight loss surgery can improve your life. William A. Graber, MD, PC – Weight Loss Surgery is an experienced team dedicated to helping people achieve their weight loss and healthy lifestyle goals. Our board certified bariatric surgeons specialize in laparoscopic and robotic assisted weight loss surgery and have performed thousands of procedures.

• Helping seniors and disabled individuals stay in their own homes and maintain their independence • Home delivered meals and a daily contact • From our kitchen to your home, delivered by caring volunteers • Over 40 years serving our local communities in the north suburbs.

Meals on Wheels services are provided on a short-term or long-term basis: • While caregivers are away • To those who are rehabilitating at home, short-term or long-term • To those who are unable to shop and/or preapre their own meals • Those in need of a special diet • Elderly, homebound, permanently or temporarily disabled • Living in the towns of: Brewerton, Cicero, Clay, Salina, North Syracuse, Liverpool, Mattydale, and areas in Bridgeport and Baldwinsville

Working together with expertise to promote a supportive and safe environment for our patients as they strive to restore health and quality of life. Offices in Utica and Syracuse

Visit DrGraberMD.com or call 877-269-0355 ❱❱ The Kaye Center for Cancer Wellness at the Northwest Family YMCA is designed to meet the specific needs of men and women battling cancer by offering them a comfortable environment to socialize, exercise, and recharge. It includes a reading area, a small waterfall, a gathering space, a small exercise area, a balcony and a meditation room.

LIVESTRONG at the YMCA 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ LIVESTRONG at the YMCA is a group exercise and group support program for cancer survivors in the community. The 12-week program focuses on improving the survivor’s strength, fitness, and quality of life. In addition to physical benefits, the program also focuses on the emotional well-being of survivors and their families. It provides a supportive community where people impacted by cancer can connect during treatment and beyond.

Look Good Feel Better Program www.lookbetterfeelbetter.org

❱❱ Look Good Feel Better is dedicated to improving the quality of life and self-esteem of people undergoing cancer treatment. It is a non-medical public

413 Church Street, North Syracuse, NY 13212 315-452-1402 • www.namow.org

service program that teaches beauty techniques to people with cancer to help them manage the appearance-related side effects of cancer treatment. The program is open to all women with cancer who are undergoing chemotherapy, radiation, or other forms of treatment. The program offers complimentary group and virtual workshops that teach beauty techniques to help people with cancer to face their diagnosis with greater confidence. Virtual workshops are available in English and Spanish.

National Cancer Institute- Cancer Information Service 1-800-4-CANCER (422-6237) nciinfo@nih.gov, www.cancer.gov

❱❱ The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist or a clinical trial specialist.

Onondaga County Health Department – Cancer Services Program John H. Mulroy Civic Center, 421 Montgomery St., 9th Floor, Syracuse, NY 13202 315-435-3653 www.ongov.net/health/cancerscreening.html

❱❱ The Cancer Services Program (CSP) offers free breast, cervical, and colorectal cancer screenings and diagnostic services for those without health insurance. Screening services are provided at a variety of convenient locations throughout Onondaga County.

Oswego County Opportunities North Country Cancer Services Program 522 S. Fourth St., Suite 5003, Fulton, NY 13069 315-592-0830 www.oco.org/health-services/cancer-services

❱❱ North Country Cancer Services Program provides support in accessing screening and treatment for breast, cervical, or colorectal cancers. It covers Oswego, Jefferson, Lewis, and St. Lawrence Counties. Call 315-592-0830 for more information.

The Saint Agatha Foundation c/o National Philanthropic Trust
165 Township Line Road, Suite 1200
Jenkintown, Pennsylvania. 19046
888-878-7900 saintagathafoundation@nptrust.org, www.saintagathafoundation.org

❱❱ The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals

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RESOURCE DIRECTORY – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

13thirty Cancer Connect 1035 Seventh North St., Suite E, Liverpool, NY 13088 315-883-1862 Rochester Area: 1000 Elmwood Ave., Rochester, NY 14620 585-563-6221

❱❱ 13thirty Cancer Connect, Inc. is a nonprofit organization established in 2001 following the death of Melissa Sengbusch who was 19 years old when she died of acute myeloid leukemia. Through peer support programs like fitness and nutrition, expressive arts, and meaningful social interaction, 13thirty Cancer Connect is helping teens and young adults with cancer live their very best lives — today!

Upstate Mobile Mammography Van www.upstate.edu/mobile-mammography

❱❱ Upstate University Hospital offers breast cancer screening with a new mobile mammography van. The 45-foot long, private, self-contained unit is on the road and serving women in Onondaga, Oswego, Oneida, Madison, Herkimer, Jefferson, Lewis and St. Lawrence counties. To schedule an appointment, call 315 464-2582.

YMCA’s Prime Time Plus 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA offers its child care support service to survivors who need childcare to attend appointments or treatment. Participants can bring their children to the Hal Welsh East Area Family Y, the North Area Family Y, or the Northwest Family Y to enjoy activities free of charge.

CHILDREN / FAMILY SERVICES

Casey’s Place 228 Lafayette Road, Syracuse, NY 13205 315-492-9990
 www.elmcrest.org

❱❱ Casey’s Place provides planned, short term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

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Catholic Charities Auburn: 134 E. Genesee St., Auburn, NY 13021 315-252-0018 ccfl@dor.org, www.catholiccharitiesfl.org

❱❱ Helping people in need, especially children and families at risk, and to advocate for social justice, in fulfillment of Catholic Charities of the Diocese of Rochester’s mission to build a just and compassionate society rooted in the dignity of all people. Onondaga County: 1654 W. Onondaga St., Syracuse, NY 13204 315-424-1800 www.ccoc.us

❱❱ At the agency, neighborhood and home-based levels, Catholic Charities offers an extensive range of programs and services; including shelters and housing services for homeless women, children and men; preschool programs; after-school programs; infant care and parenting education; expectant parent counseling and case management; mental health services; case management and personal care services for elderly at home; emergency assistance for people in crisis; nutrition services for children and refugee resettlement; respite programs provide services for children with developmental disabilities to help create moments of rest for parents and guardians of special needs children; neighborhood centers; and supportive services for veteran families. Oswego County: 808 W. Broadway, Fulton, NY 13069 315-598-3980 www.ccoswego.com

❱❱ Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs work with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

both chronic and terminal diseases in Central New York and their families.

Child Care & Development Council Integrated Community Planning of Oswego County, Inc, 317 West 1st St. Suite 111, Oswego, NY 13126 315-343-2344 www.icpoc.org/contact, info.icpoc@gmail.com

❱❱ The Child Care & Development Council is dedicated to promoting and supporting the development of quality, affordable and accessible child care services in Oswego County. To accomplish this mission, the agency offers free services for child care providers, individuals interested in opening a child care program, and families searching for child care.

Child Care Solutions Syracuse Office: 6724 Thompson Road, Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office: 100 North St., Suite 3, Auburn, NY 13021 315-446-1220; 888-729-7290 www.childcaresolutionscny.org

❱❱ Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free. They also help child care providers attain training and professional development. There is a fee for the training and professional development, however scholarships are available.

Couple and Family Therapy Center Syracuse University, 601 East Genesee St., Peck Hall, Syracuse, NY 13202 315-443-3023 https://falk.syr.edu/marriage-family-therapy/ counseling-therapy-services/

❱❱ The CNY Coalition for Young Children with Special Needs is a collaborative group of educators, therapists, and evaluators who are committed to providing leadership and support for quality therapeutic and education services for children and their families.

❱❱ The Couple and Family Therapy Center (CFTC) offers confidential therapy services to families, couples, and individuals who are coping with life’s challenges. Some of the issues most frequently addressed at the Center include resolving relationship difficulties; exploring and affirming diverse gender experiences; easing communication struggles; moving beyond family violence or substance abuse; or transforming emotional distress such as anxiety or depression, grief, and loss. The Couple and Family Therapy Center serves diverse clients from across Central New York. With regards to COVID-19, the Couple and Family Therapy Center follows Syracuse University public health policies and protocols.

Charity for Children

Elmcrest Children’s Center

Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org

P.O. Box 204, Syracuse, NY 13206 315-436-4822 nina@charityforchildren.net, charityforchildren.net

❱❱ Charity for Children is a nonprofit organization dedicated to providing assistance to children with

HEALTHCARE GUIDE 2022 | Central New York

Main Campus: 960 Salt Springs Road, Syracuse, NY 13224 315-446-6250 Syracuse: 3532 James St., Syracuse, NY 13206 315-463-9415


Binghamton: 32 W. State St., Suite 210, Binghamton, NY 13905 607-296-4515 Cortland: 99 Main St., Cortland, NY 13045 Family Support Program: 607-299-4211 Managed Care Program: 607-218-6257 Mexico: 3358 Main St., Mexico, NY 13114 315-963-2033 www.elmcrest.org

(315) 469-1000 · www.SyracuseSenior.com 8 Adler Drive, Suite 3, East Syracuse, NY 13507

❱❱ Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances, along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.

Family Counseling Service of Northern New York

Gabriel Ologun, MD General Surgery

531 Washington St., Suite 4124, Watertown, NY 13601 315-782-4483 info@fcsnny.org, www.fcsnny.org

❱❱ Family Counseling Service of Northern New York, Inc. is a private, nonprofit agency which provides a broad spectrum of high quality, affordable counseling, consultative and educational services. The agency is committed to fostering the emotional growth and development of individuals, families and our community. We offer individual counseling for adults and children, couples, family counseling and parenting education. Group services include domestic violence and anger management.

Head Start of Oswego County OCO Education Services, 239 Oneida St., Fulton NY 13069 315-598-4717 or 315-598-4711 (to apply)
 children@oco.org, www.oco.org/education-services/ head-start-upk

❱❱ Provided at no cost to eligible families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Oswego, Phoenix, West Monroe and Williamstown.

Catherine Cannariato, MD Family Medicine

TODAY. TOMORROW. GUTHRIE. Life is always changing, and your health care needs with it. Today you may need a sick visit or an appointment for an annual check-up at a nearby location. Tomorrow you may need care from a specialist for a complicated condition. Guthrie is here for your todays and tomorrows. Our providers get to know you and your personal health needs, and support you with a network of nearly 700 providers in primary care and 47 specialties. Our electronic medical record connects your care team, and you, for seamless care no matter where you are.From routine care to complex, today and tomorrow, Guthrie is here for you and your family. Make an appointment with a provider in Ithaca or Cortland today – or whenever you need us. www.Guthrie.org/TodayTomorrow

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RESOURCE DIRECTORY H.O.M.E., Inc. (Humanitarian Organization for Multicultural Experiences) 831 James St., Syracuse, NY 13202 315-472-5110 agency@homeincorporated.org, www.homeincny.org

❱❱ H.O.M.E., Inc. is a culturally diverse agency whose purpose is to assist persons who are developmentally disabled and their families to attain a safe, healthy and nurturing environment.

Huntington Family Center 405 Gifford St., Syracuse, NY 13204 315-476-3157 www.huntingtonfamilycenters.org

❱❱ The COVID-19 pandemic has impacted their services. Please call offices or visit the website to get updated information. ❱❱ Family Support Network: Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/ parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkaged to other community programs.

the New York State Office of Children and Family Services.

It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite 3, Syracuse NY 13205 315-443-8628 info@iacaf.org, mgilbert@iacaf.org, www.iacaf.org

❱❱ It’s About Childhood & Family is a nonprofit clinical and resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis.

La Liga – The Spanish Action League of Onondaga County Domestic Violence Program 700 Oswego St., Syracuse, NY 13204 315-475-6153, ext. 8751 laligaupstateny.org Executive Director: Elisa Morales

❱❱ La Liga’s domestic violence program offers shortterm and long-term crisis intervention including counseling, emergency relocation, information, and referrals for social, legal, and health services. The agency also helps in interpretation in shelters, offers parenting skills workshops, and helps parents find child care. In addition, the agency also has a women’s support group dedicated to helping women who have gone through domestic violence and other kinds of abuse.

❱❱ Hello Baby Program: This program is for pregnant mothers and parents of all aged and is voluntary and free. The Family Support Network places an emphasis on learning through a variety of approaches and provides support and home visitation on an as-needed basis to pregnant/parenting adults.

Youth and Careers Program

❱❱ Young Parents Program: Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children. The COVID-19 pandemic has impacted their services. Please call offices or visit the website to get updated information.

Liberty Resources, Inc.

❱❱ Youth & Teen Afterschool Programs: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for its yearround, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. Teen Program: Provides a positive youth development experience Tuesday through Thursday 5:30 p.m. to 8 p.m. Youth 13-19 years old residing on the Westside of Syracuse are eligible. Participation in these programs is by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and

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❱❱ La Liga’s youth and careers program encouraged young students to explore different professional paths by introducing them to potential careers and vocations while promoting the advantaged of stable employment in their lives.

Main Office 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004 Madison County 218 Liberty St., Oneida, NY 13421 315-363-0048 Oswego County 945 1st South St., Fulton, NY 13069 315-598-4642 Cayuga County 75 Genesee St., Auburn, NY 13021 315-425-1004 Chenango County 21 Eaton St., Norwich, NY 13815 1-855-966-9723 Tompkins County 607-274-5028 Tioga County 607- 687-8309

HEALTHCARE GUIDE 2022 | Central New York

www.liberty-resources.org

❱❱ Liberty Resources, Inc. offers a wide variety of services for children and families, including therapeutic counseling, school-based mental health counseling, family foster care, family reunification, kinship caregiver, placement diversion, multi-systemic therapy, health home services, and a domestic violence and sexual assault support program. Early Intervention services for children from birth to age 5 are available through Liberty POST. Liberty Resources is dedicated to providing progressive services in the least restrictive, most community-based setting possible for each individual.

Mid-State Early Childhood Family and Community Engagement Center (FACE Center) Syracuse University, 374 Huntington Hall, Syracuse, New York 13244 315-443-4352 ecfacecenter@syr.edu, disabilityinclusioncenter.syr. edu/midstate-partnership/

❱❱ The Mid-State EC FACE Center offers a continuum of support to families and preschool professionals that is responsive and encompasses understanding of the special education process and meaningful family involvement throughout the education system. Through training and technical assistance at no cost, the EC FACE Center promotes capacity building through an intensive team approach that includes families of young children with disabilities and communities as valued partners. Meaningful family engagement and understanding of available early childhood service delivery options within the education system is the cornerstone of the work of the EC-FACE Center.

Oswego Industries Family Support Services 7 Morrill Place, Fulton, NY 13069 315-598-3108 tfamilo@oswegoind.org, oswegoindustriesinc.org/ programs/family-support-services/

❱❱ The Family Support Services are designed to provide a single resource for families of children with disabilities to turn to. Services include assistance in obtaining eligibility for OPWDD funding, advocacy within the education system, guardianship and planning assistance, respite care, and a family reimbursement program that enables families to receive funding for sensory items, adaptive equipment, and other eligible supports.

People’s Equal Action and Community Effort, Inc. (PEACE, Inc.) 217 S. Salina St., 2nd Floor, Syracuse, NY 13202 315-470-3300 info@peace-caa.org, www.peace-caa.org

❱❱ PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in


the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency.

SENIOR DRIVER EVALUATIONS Teens, Adults and Disabled Driver Training & Evaluations

SERVING OSWEGO, ROCHESTER, SYRACUSE & UTICA AREAS

Big Brothers Big Sisters of Onondaga County 215 Bassett St.
Syracuse, NY 13210
 315-470-3369 x361
Fax: 315-470-3368
 bbbs@peace-caa.org

❱❱ Through 1-on-1 mentorship, PEACE, Inc. Big Brothers Big Sisters of Onondaga County helps children, who face adversity, change their perspectives, and give them the opportunity to reach their potential in life.

Bugow’s DRIVER REHAB 315-341-8811 • dan@bugows.com • www.bugows.com

PEACE, Inc.’s Early Head Start/Head Start Program 217 S. Salina St., 2nd Floor
Syracuse, NY 13202 315.470.3300
Fax: 315.688.0425 HS-EHS@peace-caa.org

❱❱ With locations and partnerships throughout Onondaga County, PEACE, Inc. Early Head Start/Head Start programming prepares children for kindergarten by offering a comprehensive, family-focused, early childhood education program that serves pregnant women and children birth to 5 years old. Family Resource Centers

❱❱ The Family Resource Centers are community-based sites located throughout Onondaga County. Programs include emergency assistance, crisis intervention, advocacy, supportive services, employment support, youth activities, education and family development partnerships. County East Family Resource Center 722 W. Manlius St., East Syracuse, NY 13057 315-437-7071 CountyEastFRC@peace-caa.org County South Family Resource Center 12 Clinton St., Tully, NY 13159 315-696-8203 CountySouthFRC@peace-caa.org County West Family Resource Center 93 Syracuse St., #700, Baldwinsville, NY 13027 315-638-1051 CountyWestFRC@peace-caa.org Emma L. Johnston Southside Family Resource Center 136 Dr. Martin Luther King W, Syracuse, NY 13205 315-470-3342 SouthsideFRC@peace-caa.org Viola G. Chisholm Eastside Family Resource Center 202 S. Beech St., Syracuse, NY 13210 315-470-3325 EastsideFRC@peace-caa.org Westside Family Resource Center 200 Wyoming St., Syracuse, NY 13204 315-470-3352 WestsideFRC@peace-caa.org Free Tax Prep Program 1201 E Fayette St, Suite 22
Syracuse, NY 13210 315.634.3756
 taxes@peace-caa.org

❱❱ PEACE, Inc.’s free tax prep program trains and supports volunteers who prepare and e-file tax

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RESOURCE DIRECTORY returns for people with low to moderate-income so that they can receive the largest refund possible and access all eligible tax credits.

Prevention Network 906 Spencer St., Syracuse NY 13204 315-471-1359 PreventionNetworkcny.org

❱❱ Prevention Network offers multiple virtual and in person services to work towards educating our community about the risks associated with substance misuse, gambling, and more. Some services available are prevention education, family support to help with all staged of substance use disorder, smart recovery, narcan training, parenting classes, and more. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

Purpose Farm 1454 W. Genesee Road, Baldwinsville, NY 13027 315-303-5951 info@purposefarm.org, www.purposefarm.org

❱❱ Purpose Farm pairs youth aged 6 to 18 in life crisis with farm, exotic and domestic animals that have been rescued from similar circumstances. Through contact of our animal mentors & human mentors, the youth gain a purpose, experience genuine love, hope is restored while building confidence and gaining empathy towards humans and animals. All services are free of charge. Visitation by appointment only. There is also an online application on their website.

Salvation Army Domestic Violence Services 315-565-7369 Robert.Hauser@use.salvationarmy.org

❱❱ The Domestic Violence Services programs have offered non-residential services in Onondaga County for over 30 years. These services aid individuals who have been victims of domestic violence and aim to reduce the potential for further conflict or instances of domestic violence. Services offered include: SAVES Visitation Program, offering clinically supervised visitation and exchange services for children to spend time with the non-custodial parent; clinical services, providing individualized counseling for adults, adolescence and children who have experienced domestic violence and needs additional support; and group counseling, providing education and counseling in a group setting around different aspects of domestic violence and safety planning.

Children and Family Services, Huntington Family Center and Catholic Charities. Visitation Services provide safe opportunities for parents to visit their children who are in foster care and/or relative placement. Two sites are equipped to provide moderate and strict supervision of family visits. Transportation is provided for children to and from visits. Initial and ongoing assessments are performed to determine the need for educational and clinical resources. Visitation staff intervene with families as needed to address safety concerns and provide ongoing feedback. Counseling is provided for families who are identified as having serious risks that create barriers to returning the children safely to their parent’s care, and for those who need family centered clinical intervention. Functional Family Therapy 315-463 -1100 Kaylea.Dineen@USE.SalvationArmy.Org

❱❱ Functional Family Therapy (FFT) is an Office of Juvenile Justice and Delinquency Prevention (OJJDP) blueprint model method of therapeutic intervention. FFT is a short-term, high intensity, family therapy model that targets juvenile justice and/or child welfare concerns. FFT is a strength-based model built on a foundation of acceptance and respect. The program is primarily home based, serving families who reside in Onondaga County. FFT offers specific and individualized interventions for the unique challenges, diverse qualities, and strengths of all families. The program is 12 to 14 sessions on average over three to five months and has a success rate of 95%. The model targets youth with emotional or behavioral problems between the aged of 11 to 17 and their families. Families can be identified and referred by the juvenile justice system, child welfare system, school system, and mental health system. Referrals for the FFT program are made by the Onondaga County ACCESS Team. To contact ACCESS for a referral or questions about the FFT program please call, 315-463-1100. Salvation Army Preventive Services Program 315-479-1173 Gena.Williams@USE.SalvationArmy.Org

Family Place Visitation Services 315-474-2931 April.Beier@USE.SalvationArmy.Org

❱❱ The Preventive Services Program is a partnership between The Salvation Army and the Onondaga County Department of Children and Family Services. The program provides high-quality home-based case management services to families with children experiencing challenges that may lead to safety risks. The Protective Factors from the evidence-based Strengthening Families Model are used to guide case planning, case coordination and counseling services. The primary goal of the Preventive Services Program is to keep children safely at home and therefore to keep families together for children to be the most successful. All goals are created in collaboration with clients in order to propel families toward growth.

❱❱ Family Place is a collaboration between The Salvation Army, Onondaga County Department of

Salvation Army Skill Building Program 315-579-3651 Jason.Powers@USE.SalvationArmy.Org

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HEALTHCARE GUIDE 2022 | Central New York

❱❱ Salvation Army’s skill building services are for youth aged 0-21 designed to help youth build personal competence and independent living skills to achieve success at home, school, and in the community. Activities are hands-on in community-based settings that are most natural to each the youth. Youth receive one-on-one support from their skill builder weekly until goals are achieved. Individualized services plans are developed for each youth based on their unique needs and goals. Eligibility requirements for youth are Medicaid insurance coverage and a mental or behavioral health diagnosis.

Syracuse Community Health Center 819 S. Salina St., Syracuse, NY 13202 315-476-7921 www.schcny.com

❱❱ The Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. SCHC provides health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Jewish Family Services 4101 E. Genesee St., Syracuse, NY 13214 315-446-9111, ext. 234 info@sjfs.org, www.sjfs.org

❱❱ Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self-determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Syracuse Model Neighborhood Facility, Inc. / Syracuse Community 401 South Ave., Syracuse, NY 13204 315-474-6823 info@swccsyr.org, smnfswcc.org

❱❱ Syracuse Model Neighborhood Facility, Inc. provides a network of human services to residents of Onondaga County. The agency has particular experience in service provision to predominately African American, low-income residents and neighborhoods in the City of Syracuse. Through special events, outreach efforts, prevention, intervention, employment and educational services, support, peer and mentoring groups, and collaborative programs – people throughout the city and county interact with and benefit from agency services. Its programs include Family First, which


seeks to reduce negative behavior in youth aged 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior; Health Start Fatherhood supports expecting fathers and fathers with children under the age of 2; Intelligent Young Minds (IYM), a co-ed program designed for teenagers 13 to 18; Journey to Manhood (J2M), which is similar to IYM but designed for young men aged 10-18; Mainstream, a respite program offering services to youth and young adults with developmental challenges and promotes social, recreational and personal development opportunities; PRIDE (Promoting Responsibility in Drug Education), similar to IYM and J2M but designed to help school age youth 8-12; Higher Standards Afterschool Program, which provides daily classroom and recreational activities for youth aged 5-21; Higher Standards Summer Camp, a program facilitated during the months of July and August for children aged 5-16, who participate in various activities, including fitness, creative arts, tutoring, computer technology and educational and recreational field trips; family planning service is an easy and affordable means for women, teenagers and young men to access reproductive healthcare. It offers a full range of low-cost or no-cost (for most patients) confidential services which include: gynecological exams, male exams, birth-control services, confidential teen services, emergency contraception, STD testing and treatment, among other services; SCC Health Services, offering assistance on a wide variety of issues, from applying for public assistance and SNAP health concerns, domestic violence issues, and referrals for other medical services.

DENTAL SERVICES

Fulton Dental Health Associates 205 Oneida St Fulton, NY 13069 315-598-3700 www.facebook.com/FultonDentalHealthAssociates/

❱❱ Fulton Dental Health Associates has been serving the Fulton and Oswego area since 1978. Dr. Sacks, Dr. Joel Efron and our dental hygienists offer a full range of dental services including dentures, fillings, cleanings, fluoride treatments, sealants, crowns, bridges, root canals, implant restorations and extractions with sedation. Dr. Efron, our oral surgeon, provides in-office intravenous sedation to make a more comfortable appointment for our anxious patients that require wisdom teeth removal or multiple extractions. Call today for your exam and treatment plan.

DISABILITY-RELATED SERVICES

Access CNY

and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, and clinical services through Horizons Clinic.

The Arc of Oswego County

1603 Court St., Syracuse, NY 13208 315-455-7591 info@accesscny.org, www.accesscny.org

❱❱ AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues, offering an array of person-centered supports to individuals of all aged and abilities. Its Family Support Services (FSS) help individuals with developmental disabilities and their families get the supports they need to live safely and happily in the community. Unless otherwise noted, all FSS services require eligibility from the Office for People With Developmental Disabilities (OPWDD). For those who do not currently have OPWDD eligibility, AccessCNY’s Service Access Assistance program can guide them through the process of gaining eligibility, as well as connect you to other important community resources. Available in Madison, Onondaga and Oswego counties). It has 10 FSS programs including: adaptive technician assistance, behavior support & training, family reimbursement, project adapt, and a few summer recreational programs for children. Visit the website to learn more about these programs.

Advocates Incorporated 290 Elwood Davis Rd., Ste. 101, Liverpool, NY 13088 315-469-9931 info@advocatesincorporated.org, advocatesincorporated.org

❱❱ Operating in 54 counties across New York, Advocates is Central New York’s largest provider of person-centered, self-directed services for people with disabilities. Advocates provides children and adults with intellectual and/or developmental disabilities and their families with services so that people with disabilities can fully participate in their homes, schools, and communities in a meaningful way. Advocates provides one-on-one mentors/ support staff through self-directed community habilitation and residential supports including housing navigation. A wide range of support for families is available through in-home companion care, family reimbursement for respite, training opportunities, assistance with service access and medical advocacy.

Arc of Onondaga County 600 S. Wilbur Ave., Syracuse, NY 13204 315-476-7441 www.arcon.org

❱❱ Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs

7 Morrill Place, Fulton, NY 13069 315-598-3108 www.arcofoswegocounty.org

❱❱ The Arc of Oswego County is a private, nonprofit organization for individuals with intellectual and other developmental disabilities that has been providing services since 1953. Person-centered services for adults include senior day habilitation, community habilitation, and both recreational and site-based respite.

Aurora of CNY 1065 James St., Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) auroracny@auroraofcny.org, www.auroraofcny.org

❱❱ This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all aged and covers Cayuga, Onondaga and Oswego counties.

Brain Injury Association of NYS 5 Pine West Plaza, Ste. 506, Albany, NY 12205 518-459-7911, Family Helpline: 1-800-446-6443 https://bianys.org

❱❱ This organization offers a toll-free family help line, support groups, information and referral to all. The FACTS (Family, Advocacy, Counseling and Training Services) Program offers advocacy and support in CNY and across the state. This program is for people who sustain a brain injury before age 22 and their families. Services include but are not limited to educational advocacy, navigation of systems, linkage with services and ongoing emotional support.

Central New York Developmental Disabilities Regional Office (CNYDDRO) Syracuse Administrative Office 
 187 Northern Concourse, North Syracuse, NY 13212
 315-473-5050

❱❱ Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

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RESOURCE DIRECTORY CNY Autism Society of America 4465 E. Genesee St., Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com, www.cnyasa.org

❱❱ The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming.

Community Options, Inc. 216 W. Manlius St., East Syracuse, NY 13057 315-431-9859 www.comop.org

David’s Refuge 8195 Cazenovia Road, Manlius, NY 13104 315-682-4204 www.davidsrefuge.org

❱❱ David’s Refuge offers respite, resources and support to parents of children with special needs or a life-threatening medical conditions. The yearround programming includes education, connection and community to ensure parents are reminded of

the importance of self-care and that they are not alone. Anyone interested should go to the website and complete the online application.

Empowering People’s Independence (EPI) 6493 Ridings Road, Ste. 115, Syracuse, NY 13203 315-477-9777 info@epiny.org, www.epiny.org

❱❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, and neurological and chronic health conditions. EPI’s offerings include self-direction, community habilitation, housing navigation and respite. EPI also offers the only week-long camp for children and young adults with epilepsy in New York State.

Exceptional Family Resources 1820 Lemoyne Ave., Syracuse, NY 13208 315-478-1462 www.contactefr.org

❱❱ EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports

to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

GiGi’s Playhouse 5885 E. Circle Drive, Ste. 250, Cicero, New York 13039
(Inside Drivers Village, Green Entrance, 2nd Floor) 315-288-PLAY (7529)
 syracuse@gigisplayhouse.org, gigisplayhouse.org/ syracuse

❱❱ GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 50 throughout the

FREE LEGAL CLINICS Cancer Legal Advocacy and Services Program (CLASP) Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300, Syracuse, NY 13202 315-703-6599 www.lscny.org/clasp

Betty and Michael D. Wohl Veterans Legal Clinic Syracuse University College of Law, Dineen Hall 950 Irving Ave., Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291 http://law.syr.edu/academics/clinical-experiential/ clinical-legal-education/veterans-legal-clinic/ Intake guide for general info: http://law.syr.edu/ academics/clinical-experiential/legal-assistance

❱❱ The Betty and Michael D. Wohl Veterans Legal Clinic provides representation to veterans and their families who are seeking benefits from the Department of Veteran Affairs (VA) or upgrading a military discharge through the various military branches. Students will engage in fact investigation, drafting persuasive letters and briefs to the various governmental agencies, and may have the opportunity to orally advocate for clients. In addition to client representation, the clinic engages in community outreach at the local VA hospital and at the Veterans Outreach Center in Utica.

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❱❱ Providing free legal assistance to individuals with cancer who face legal issues relating to or complicated by their illness. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego, St. Lawrence, Tioga and Tompkins counties. For help, call the number above or visit the website.

Disability Rights Clinic Syracuse University College of Law, Dineen Hall 950 Irving Ave., Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291 http://law.syr.edu/academics/clinical-experiential/ clinical-legal-education/disability-rights-clinic/ Intake guide for general info: http://law.syr.edu/ academics/clinical-experiential/legal-assistance

❱❱ The Disability Rights Clinic is dedicated to providing representation to individuals with disabil-

HEALTHCARE GUIDE 2022 | Central New York

ities as well as groups representing the disabled community. The Clinic covers a broad range of disability discrimination matters and accessibility issues under federal and state laws, and specifically, focuses on employment, access to state and local government services, access to places of public accommodation (private businesses open to the public), transportation, prisoner rights, as well as international human rights work.

Franciscan Legal Assistance Clinic 808 North Salina St., Syracuse NY 13208 315-423-9961, ext. 2

❱❱ For free legal services, call the above number for an appointment.

Hiscock Legal Aid 351 S. Warren St., Syracuse, NY 13202 315-422-8191 mail@hlalaw.org; www.hiscocklegalaid.org

❱❱ Hiscock Legal Aid Society is a nonprofit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction. Due to COVID-19, in-person appointments are limited, so people are invited to call the office at the number above for more information.


United States and Mexico.

The Kelberman Center 2608 Genesee St. Utica, NY 13502 315-797-6241 www.kelbermancenter.org

❱❱ The Kelberman Center is the leading provider of autism services for children, adults and families in the Mohawk Valley and Central New York. We provide comprehensive programming and services for people throughout all phases of life, from early childhood through adulthood, including: home and community based, educational, clinical, residential and recreation and camp. Our goal is to meet people and families where they are in life and to support them every step of the way on their journeys navigating autism. The expert staff at The Kelberman Center empower the people we support with specialized, one-of-a-kind programs, resources, support, and wrap-around services, creating a fulfilling, life-enriching experience for people and families.

LAUNCH CNY Nettleton Commons
 313 East Willow St.,
Ste. 204, Syracuse, NY 13203
 315-432-0665, Fax: 315-431-0606

info@launchcny.org, www.launchcny.org

❱❱ This organization aims to enhance the quality of life for children and adults with learning disabilities, ADHD and developmental disabilities, by providing advocacy, programs and educational resources.

Leukemia and Lymphoma Society – Western and CNY Chapter 1-800-955-4572 www.lls.org

❱❱ The organization offers support services to individuals with leukemia, lymphoma, myeloma and their families. Services include copay assistance to eligible patients with certain blood cancer diagnoses to help with insurance copayments and insurance premiums; free education programs and materials; peer support for patients undergoing treatment; family support groups; fundraising; and public awareness and education in public schools.

Liberty POST 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004 www.liberty-post.com

❱❱ Liberty POST’s child-directed play therapies and care coordination focus on the strengths of your child and your family. We provide services such as speech-language therapy, occupational therapy, physical therapy, special education, assistive technology, and more—depending on what your child needs to flourish. The Liberty POST FUTURES program can provide diagnoses for complex developmental disabilities including autism spectrum disorder, ADHD, sensory issues, motor planning, language processing, and more. This team also provides ABA services for youth with autism.

Liberty Resources, Inc. www.liberty-resources.org Main Office 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004 Cortland County 49 Main St., Cortland, NY 13045 Phone: (607) 218-6055 Madison County 218 Liberty St., Oneida, NY 13421 315-363-0048 Oswego County 6723 Towpath Road, East Syracuse, NY 13057 315-425-1004

FREE LEGAL CLINICS La Liga – The Spanish Action League of Onondaga County 700 Oswego St., Syracuse, NY 13204 315-475-6153 laligaupstateny.org

❱❱ Assists clients with filling out various court and legal documents and navigating the legal system. There are no lawyers on staff.

Legal Aid Society of Mid-NY www.lasmny.org 877-777-6152 ​Utica 120 Bleecker St., Utica, New York 13501
 315-793-7000
 Oswego 335 West First Street, Suite 2, Oswego, NY 13126
 315-532-6900 Syracuse 221 S. Warren St., Ste. 310, Syracuse, NY 13202 315-703-6600 Watertown 215 Washington St.
Ste. 202, Watertown, NY 13601 315-955-6700

❱❱ The Legal Aid Society of Mid-New York, Inc. is a nonprofit law office that provides free legal informa-

tion, advice and representation to people who can’t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego. It also serves farmworkers anywhere in New York state. Due to COVID-19, call or visit the website for assistance.

Legal Services of Central New York 221 S. Warren St., Ste. 300, Syracuse, NY 13202 Helpline: 1-877-777-6152 www.lscny.org

❱❱ A nonprofit law firm founded in 1966 to provide free, civil legal aid to low-income families and individuals in Central New York, including Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego counties. Due to the pandemic, services are being provided online or via the phone. Call an office or visit www.lscny.org/intake for help. Syracuse: 315-703-6500
 Binghamton: 607-231-5988
 Utica: 315-793-7108
 Cortland: 607-231-5988
 Oswego: 315-532-6900
 Watertown: 315-955-6700
 Oneonta: 607-231-5988

McMahon Ryan Child Advocacy Center 601 E. Genesee St., Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org

❱❱ Founded in 1998, the McMahon Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

Volunteer Lawyers Project of CNY, Inc. 221 S. Warren St., Ste. 200
Syracuse, NY 13202 315-471-3409 info@vlpcny.org; www.vlpcny.org

❱❱ A free legal aid organization with a team of staff, volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people, including housing, family law, and more. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

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RESOURCE DIRECTORY ❱❱ Liberty Resources provides housing, supportive housing, day habilitation, self-direction and other community-based services to children and adults with intellectual and developmental disabilities and individuals with traumatic brain injuries. We believe that every person, regardless of their ability, deserves to be included as full, contributing members of their community, and we’re here to help make that happen. We provide the supports and services that are vital to achieving our clients goals at every stage of life.

Lupus Alliance of Upstate New York 732 West Delavan Ave., Buffalo, NY 14222 1-800-300-4198 info@lupusupstateny.org, www.lupusupstateny.org

❱❱ The Lupus Alliance of Upstate New York improves the quality of life of lupus warriors, loved ones and caregivers through free fully accessible programs. LAUNY educates, supports and empowers those affected by lupus and related autoimmune diseases to live their best lives. The organization is committed to raising awareness and increasing understanding about lupus, as well as participating in and supporting lupus research.

Make-A-Wish Central New York 5005 Campuswood Dr. East Syracuse, NY 13057 315-475-9474; 1-800-846-9474 www.cny.wish.org

❱❱ Make-A-Wish Central New York is an independent 501c3 organization dedicated to granting life-changing wishes for children with critical illnesses throughout the central portion of New York State. Part of a global wish-granting organization, the chapter was founded in 1985 and has granted nearly 2,000 wishes for children throughout its 15-county footprint, which includes Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, and Tompkins counties. With nearly 200 wishes in process, Make-A-Wish Central New York needs the support of generous community and corporate partners more than ever before. To lend support or learn more, visit cny.wish.org, email info@cny.wish.org, or call 315-475-WISH (9474) or 1- 800-846-9474.

Multiple Sclerosis Resources of CNY P.O. Box 237, 6743 Kinne St., East Syracuse, NY 13057 315-438-4790; 1-800-975-2404 msrofcny@msrofcny.org, www.msrofcny.org

❱❱ Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS

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Chronicles,” published six times a year.

NY CONNECTS 1-800-342-9871 www.nyconnects.ny.gov/

❱❱ NY Connects offers free, unbiased information about long-term services and supports in New York State for people of all aged or with any type of disability. It helps families, caregivers, and professionals.

NYS Justice Center for the Protection of People with Special Needs 161 Delaware Ave., Delmar, New York 12054 518-549-0200; Abuse Line: 855-373-2122 www.justicecenter.ny.gov

❱❱ Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

Office of Temporary and Disability Assistance 40 North Pearl St., Albany, NY 12243 1-800-342-3009 nyspio@otda.ny.gov, www.otda.ny.gov

❱❱ The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. Among its programs and services are SNAP and SNAP-ED, HEAP, temporary assistance, Emergency Rental Assistance Program, Landlord Rental Assistance Program, child support services, fair hearings, housing and support services, shelter oversight and compliance, refugee services, Social Security Disability determinations, and EBT.

Onondaga County Health Department | Special Children Services John H. Mulroy Civic Center, 9th Floor, 421 Montgomery St., Syracuse, NY 13202 315-435-3230 www.ongov.net/health/EI.html

❱❱ The Early Intervention Program is a family-centered program for infants and young children aged birth to three, with developmental delays or who have a diagnosed condition with a high probability of developmental delay. The program emphasizes the earliest possible identification of infants and toddlers with disabilities. Family participation is encouraged and services are provided in the natural environment for the child whenever possible. Eligibility is determined by a multi-disciplinary evaluation and services are based upon the indi-

HEALTHCARE GUIDE 2022 | Central New York

vidual child’s needs. These services may be direct or consultative and may include speech, physical and other therapies, child development groups, family counseling, and transportation. There is no direct cost to the family. Reimbursement is sought from third-party payers, but by law, cannot affect a family’s insurance lifetime cap or any deductions. To refer a child to the early intervention program, call the special children services intake coordinator at 315-435-3230. The Preschool Special Education Program is a Federal and State entitlement that makes available, at no cost to parents, appropriate public education for eligible preschool children aged 3-5 with special needs. Eligibility is determined by multi-disciplinary evaluations and services are based upon the child’s individual needs as recommended by their School District’s Committee on Preschool Special Education (CPSE). Services may include speech therapy, physical or occupational therapy, and other specialized therapies and as well as special education itinerant or classroom services. Please contact your school district to make a referral for your child.

Oswego Industries 7 Morrill Place, Fulton, NY 13069 315-598-3108 info@oswegoind.org, oswegoindustriesinc.org

❱❱ For over 50 years, Oswego Industries has provided services and supports for adults with disabilities while partnering with local businesses to deliver production and workforce solutions. Its mission is to be a partner in the development of comprehensive community services designed to improve the quality of life for people with disabilities. Person-centered services for adults include pre-vocational and vocational training, supported employment, day habilitation, and community habilitation for adults. For children with disabilities and their families, services are provided holistically through the family support services program, which includes educational advocacy, respite care, and more.

Parent to Parent of New York North Central Office – Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego counties Google Voice: (716) 201-0518 info@ptopnys.org, www.parenttoparentnys.org

❱❱ Parent to Parent of New York state offers a parent of a child with a development disability or special health-care need the opportunity to be connected one-to-one with another parent who knows firsthand about the feelings and realities that come with having a family member with a disability or chronic illness. Through the one-to-one match the experienced support parent provides emotional support to the referral parent and assists them in finding information and resources.


Person to Person – Citizen Advocacy Office Onondaga County 7000 E. Genesee St., D Bldg, Fayetteville, NY 13066 315-445-7903 Cortland County 315-424-3467 Oswego County 315-424-3468 www.ppcadvocacy.org

❱❱ Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met. All correspondence for all three counties should go directly to the Fayetteville office.

Self-Direct Inc. 7758 Maple Rd., Baldwinsville, NY 13027 315-635-5374; 1-877-540-1977 www.selfdirectinc.com

❱❱ Self-Direct, Inc. is a licensed home care agency located in Baldwinsville and Utica, NY, providing home health care services since 2003, serving nine counties. We also provide consumer directed services, medical alert services, and a social adult day program. We provide services under the NYS DOH Traumatic Brain Injury Waiver, Nursing Home Transition and Diversion Waiver, and contract with NYS managed long-term care programs, private insurance companies, and private pay clients.

DISABLED: ACCESSIBILITY MODIFICATION

ARISE Advocacy and Accessibility Programs Onondaga County 635 James St., Syracuse, NY 13203 315-472-3171 Oswego County Creekside Plaza, 293 St. Rte. 104, Oswego, NY 13126 315-342-4088 
www.ariseinc.org

❱❱ On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs include: accessibility resource center, ada accessibility evaluations, advocacy groups, home modifications program, medical equipment loan closet, ramp construction assistance, systems advocacy.

AT Village 725 Irving Ave., Ste. 112, Syracuse, NY 13210 315-209-3697

locastrm@upstate.edu, www.atvillage.org/

❱❱ AT Village is a web resource developed as part of a quality improvement initiative focused on improving access to assistive technologies for children with developmental disabilities and their families in our community. AT Village website serves as a hub for information and resources about all the different ways to access assistive technologies in our community. Under the “Equipment Solutions” tab, AT provides information about getting durable medical equipment via health insurance reimbursement. There are also resources for therapists to support their efforts in this process, along with tips and checklists for therapists as they write letters of medical necessity. In addition, in the “Community Solutions” tab, has information about community resources for accessing equipment that may not be covered by insurance (e.g., loan closets, equipment shares, maker spaces, non-profits, and sports teams).

Medical Equipment Loan Closet through ARISE Onondaga County 635 James St
Syracuse, New York 13203 315-472-3171 syracuseadvocacydepartment@ariseinc.org Oswego County 315-342-4088 oswegoadvocacy@ariseinc.org Cayuga/Seneca County 315-255-3447 advocacyteam@ariseinc.org Madison County 315-363-4672 advocacyteam@ariseinc.org

Technology Related Assistance for Individuals with Disability (TRAID) Center at AccessCNY 1603 Court St., Syracuse, New York 13208 315-455-7591 info@accesscny.org, www.accesscny.org

❱❱ The Center is AccessCNY’s assistive technology lending library, with the primary mission to increase access to assistive technology and durable medical equipment such as wheelchairs, walkers and augmentative communication devices. TRAID provides short term equipment loans at no cost; individuals simply borrow items, use them and then return the items to the TRAID Center for others to utilize. Services are available to individuals with disabilities of all aged, their family members, service providers, employers, and others who are interested in disability issues and/or assistive technology. In addition to short term equipment loans, the TRAID Center also does demonstrations to compare different devices; facilitates trainings on assistive technologies & durable medical equipment; provides information and referrals; and raises public awareness at events, conferences, etc.

DISABILITIES: RECREATION, CAMPS

Advanced Strategy Adventures 7703 Kirkville Rd., Kirkville NY 13082 315-656-9050 Willi2117643@gmail.com, advancedstrategiesadventures.org

❱❱ The Medical Equipment Loan Closet is a free resource through ARISE for the Central New York community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call your nearest location.

Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse, North Syracuse, NY 13212 315-473-3192 www.opwdd.ny.gov

❱❱ OPWDD’s Assistive Technology Program, which includes DME (Adaptive Devices), Environmental Modifications and Vehicle Modifications, can provide funding for OPWDD qualified individuals through an application process submitted to OPWDD’s Regional Office by the individuals Care Manager. All AT/ EM/VM related applications should be sent to the following email mailbox: opwdd.sm.region2.emods@ opwdd.ny.gov

❱❱ Advanced Strategy Adventures is a 501(c) (3) nonprofit with the goal of giving everyone, regardless of their physical abilities, the chance to enjoy the outdoors. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.

ARISE and Ski 635 James St., Syracuse, NY 13203 15-671-3092
 mschwanke@ariseinc.org, ariseinc.org/services/ recreation-and-art/arise-and-ski/

❱❱ ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities, including spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all aged, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday

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RESOURCE DIRECTORY and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

ARISE at the Farm 1972 New Boston Rd., Chittenango, NY 13037 315-687-6727 llittle@ariseinc.org, www.ariseinc.org

❱❱ ARISE at the Farm (Farm) is an accessible, inclusive recreation center. Focused on the needs and interests of individuals with disabilities, the Farm is open throughout the year and offers recreational activities, from therapeutic horseback riding to summer camps, and an accessible playground and fishing pond. For more information, call 315-6876727 or email recreation@ariseinc.org

Empowering People’s Independence (EPI) 6493 Ridings Rd., Ste. 115, Syracuse, NY 13203 315-477-9777 info@epiny.org, www.epiny.org

❱❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, and neurological and chronic health conditions. EPI’s offerings include self-direction, community habilitation, housing navigation and respite. EPI also offers the only week-long camp for children and young adults with epilepsy in New York State.

Heritage Farm 3599 St. Rte, 46, Bouckville, NY 13310
 315-893-1889 www.heritagefarminc.org

❱❱ Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-school services, supported employment, children’s summer program, and self-advocacy. Serving individuals throughout Madison County and its surrounding areas.

Move Along, Inc. P.O. Box 83, Baldwinsville, NY 13027 315-350-1726 www.movealonginc.org

❱❱ Move Along Inc. provides and promotes inclusive adaptive sport and recreation opportunities for people with disabilities and allies. Its goal is to develop these opportunities and experiences by engaging participants and encouraging community involvement with desired outcomes, including increased

FREE AND SUBSIDIZED HEALTH CLINICS Onondaga County Health Department Immunization Clinic

Amaus Vision Services 259 E. Onondaga St. (in the Parish Center, next to the Cathedral of the Immaculate Conception) Syracuse, NY 13202 315-314-7004 Amaus-vision.org; Info@amaus-vision.org

❱❱ Amaus Vision Services is an outreach program of the Cathedral of the Immaculate Conception, in downtown Syracuse, that provides eye exams and glasses to the uninsured or underinsured in Central New York. Experienced optometrists, opticians and staff volunteer in the well-equipped facility. Amaus Vision is available by appointment only. Children under the age of 18 must be accompanied by a parent or guardian.

Amaus Dental Services 259 E. Onondaga St, Syracuse, NY 13202 315-802-6741

❱❱ An outreach ministry of the Cathedral of the Immaculate Conception, the clinic offers free limited dental care to homeless, unemployed and uninsured adults in Central New York. The scope of care offered is limited to examinations, X-rays, hygiene, fillings and routine extractions. Care is provided by volunteer dentists and hygienists by appointment only.

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John H. Mulroy Civic Center 421 Montgomery St., Room 30, Syracuse, NY 13202 315-435-2000 https://covid19.ongov.net/vaccine/; www.ongov.net/health/immunizationclinic.html

❱❱ COVID-19 vaccines are available for walk-ins and appointments on Tuesdays. Please complete the online consent form and bring the completed form, identification/proof of age, and your insurance card to the Immunization Clinic. The vaccine is free and there will never be a charge, individuals are not required to have insurance to get the vaccine. Routine immunizations are available by appointment on Wednesdays between 9a.m. and 3p.m. for children with no insurance or with public insurance and for adults with no insurance only. Call 315-435-2000 to schedule an appointment.

Family Planning Service Two clinic locations: 301 Slocum Ave., Syracuse, NY 13204; 113 E. Taft Road, North Syracuse, NY 13212 315-435-3295 http://ongov.net/health/familyPlanning.html

❱❱ Reproductive Health Care is offered to all persons regardless of ability to pay. Cost is based on family size and income, and no one is turned away. FPS accepts most insurance and can help patients apply for insurance to cover their family

HEALTHCARE GUIDE 2022 | Central New York

planning visit (if eligible).

Onondaga County Health Department | STD Clinic John H. Mulroy Civic Center 421 Montgomery St., Room 80, Syracuse, NY 13202 Phone 315-435-3236 http://www.ongov.net/health/STD.html

❱❱ The STD clinic provides comprehensive testing, diagnosis, and treatment of sexually transmitted diseases in Onondaga County. The STD clinic offers services by appointment only, please call 315-435-3236.

Onondaga County Health Department | Tuberculosis (TB) Control John H. Mulroy Civic Center 421 Montgomery St., Room 80, Syracuse, NY 13202 Phone 315-435-3236 www.ongov.net/health/TB.html

❱❱ The TB Control Program decreases the public health threat of TB through comprehensive testing, diagnosis, and treatment of active TB cases in Onondaga County. The TB clinic offers services by appointment only, please call 315-435-3236.

Tri-County WIC Tri-County WIC - Rome 111 E. Chestnut St., Rome, NY 13440 315-356-4755 Tri-County WIC - Utica 617 South St., Utica, NY 13502


physical activity, and fostering a community where social skills such as self-confidence, self-reliance, and independence are paramount.

NYS Parks, Recreation and Historic Preservation – Access Pass Albany, NY 12238 518-474-2324 accesspass@parks.ny.gov, parks.ny.gov/admission/ access-pass/

❱❱ The Access Pass permits residents of New York State with disabilities, as defined in the application available through the website, free or discounted use of state parks, historic sites, and recreational facilities operated by the New York State Office of Parks, Recreation and Historic Preservation and the New York State Department of Environmental Conservation. The pass holder must be present and may

have free or discounted use of facilities operated by these offices, for which there is normally a charge. The Access Pass is not valid for amenities, including some services or locations operated by an outside concessionaire.

Special Olympics – Central New York Region 6315 Fly Rd., East Syracuse, NY 13057 315-314-6839 www.specialolympics-ny.org/central

❱❱ The organization provides year-round sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community.

EDUCATION & PREVENTION

Alcohol Drug Abuse Prevention Education Program 110 Elwood Davis Rd., Liverpool, NY 13088 PO Box 4754, Syracuse NY 13221 315-433-2600 www.ocmboces.org

❱❱ ADA-PEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes full and part-time counselors in school districts in Onondaga and Madison Counties. Free.

Prevention Network 906 Spencer St., Syracuse NY 13204

FREE AND SUBSIDIZED HEALTH CLINICS 315-798-5066 Tri-County WIC – Herkimer 37 Central Plaza, Ilion, NY 13350 315-866-5029 Tri-County WIC –Oneida 1072 Northside Shopping Center, Oneida, NY 13421 315-363-3210 www.wicstrong.com/agency/tri-county/

❱❱ In Herkimer, Madison, and Oneida Counties — serving Rome, Utica, Oneida, Herkimer, and surrounding areas — the Tri-County Community Action Program provides women and children with WIC services. Pregnant women, new mothers, and children under age 5 can use the program to learn more about health and obtain financial support for nutrient dense foods.

Federally Qualified Health Centers Cayuga County East Hill Family Medical, Inc: 144 Genesee St. Auburn, NY 13021; 315-253-6796 Onondaga County Syracuse Community Health Center: 819 South Salina St., Syracuse, NY 13202; 315 476-7921; www.schcny. com Oswego County • ConnextCare Fulton: 510 South Fourth St. Suite 600, Fulton, NY 13069; 315-598-4790 • ConnextCare Mexico: 5856 Scenic Ave., Mexico, NY 13114; 315- 963-4133 • ConnextCare Oswego: 10 George Street, Suite 200, Oswego, NY 13126; 315-342-0880 • ConnextCare Parish: 10 Carlton Dr., Parish, NY 13131; 315-625-4388

• ConnextCare Phoenix: 7 Bridge St., Phoenix, NY 13135; 315-695-4700 • ConnextCare Pulaski: 61 Delano St., Pulaski, New York 13142; 315- 298-6564

School Based Health Centers School Based Health Center @ APW Elementary
 640 County Route 22, Parish, NY 13131 315-625-5310 School Based Health Center @ APW High School 639 County Route 22, Parish, NY 13131 315-625-5213 School Based Health Center @ Lura Sharp Elementary
 2 Hinman Rd., Pulaski, NY 13142 315-298-2570 School Based Health Center @ Mexico Middle School
 16 Fravor Rd., Mexico, NY 13114 315-963-8400 ext. 4208 School Based Health Center @ Pulaski Middle-Senior High School 4624 Salina St., Pulaski, NY 13142 315-298-2696 Pulaski Dental 61 Delano St., Pulaski, NY 13142 315-298-6815 Fulton Dental 510 South Fourth St. Suite 600, Fulton, NY 13069 315-297-4760 School Based Health Center and Dental Center @ Sandy Creek School
 124 Salisbury St., Sandy Creek, NY 13142 315-387-3620 School Based Center Dental @ Fairgrieve Elementary School
 716 Academy St., Fulton, NY 13069 315-593-5550

❱❱ The SBHC is a full- service health center operated by ConnextCare and partially funded by the State of New York.

Poverello Health Center 808 North Salina St., Syracuse NY 13208 315-423-7609, ext. 1

❱❱ Assumption Church’s Poverello Health Center offers free medical care to people without medical insurance in the Central New York area. The center is open on Wednesdays by appointment only, due to COVID-19. Clients must call for an appointment in order to be seen and treated. It is staffed by volunteer physicians, nurse practitioners and nurses, as well as other specialties by referral and appointment only. Physical examinations for pre-employment and college/vocational schools are available by appointment only. The health center provides clients with Prescription Assistance through the various pharmaceutical companies. Diabetic teaching, dietary counseling, social service counseling, and hypertension monitoring are also offered. Diabetic and hypertension workshops and a health management fair providing health assessment screenings are held each year as well.

Rahma Health Clinic 3100 S Salina St, Syracuse, New York 13205 315-565-5667

❱❱ The Rahma Health Clinic offers free healthcare to uninsured, underinsured, and under-served adults. Services include physicals and medical care for all patients above 18 years of age, diagnostic labs, radiology, prescriptions and referrals. All visits to the clinic are by appointment only.

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RESOURCE DIRECTORY 315-471-1359 PreventionNetworkcny.org

❱❱ Prevention Network offers multiple virtual and in person services to work towards educating our community about the risks associated with substance misuse, gambling, and more. Some services available are prevention education, family support to help with all staged of substance use disorder, smart recovery, narcan training, parenting classes, and more. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

END-OF-LIFE SERVICES

Francis House 108 Michaels Ave., Syracuse, NY 13208 315-475-5422 www.francishouseny.org

❱❱ Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home. Caregivers are available 24 hours a day to assist residents.

info@hospicecny.org, www.hospicecny.org

❱❱ Hospice of Central New York and Hospice of the Finger Lakes is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

Oswego County Hospice 70 Bunner St., Oswego NY 13126 315-349-8259 Oswegocounty.com/health/hospice.html, HealthDept@oswegocounty.com

❱❱ Offers home care for terminally ill persons in Oswego County who are no longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person’s quality of life. Provides nurse visits; counseling; pastoral visits; physical, occupational and speech therapies; and home health aides. Assists patients’ families with support and services, as needed, offers bereavement counseling, and provides a 24-hour nurse available for consultation.

FAMILY PLANNING

Friends of Dorothy House 212 Wayne St., Syracuse NY Contact through Facebook Page

❱❱ The Friends of Dorothy House is a non-affiliated HIV/AIDS focused hospice for one to two patients at a time, offered free of charge, built on the Catholic Worker model. Since October of 1992, Friends of Dorothy House has offered home-based care and support to people with AIDS.

Friends of Oswego County Hospice 44 E. Bridge St., Ste. 204B, P.O. Box 102, Oswego, NY 13126 315-343-5223 www.friendsofhospice.org

❱❱ The Friends of Oswego County Hospice is a nonprofit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of Central New York and Hospice of the Finger Lakes 990 Seventh North St., Liverpool, NY 13088 315-634-1100; 315-266-1943

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Adolescent Pregnancy Prevention and Services Project, Oswego County CiTiBOCES 179 County Rte. 64, Mexico, NY 13114 315-963-4251, ext. 315 www.citiboces.org

❱❱ The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. CiTiBOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County 346 North Midler Ave. #46, Syracuse NY 13206 1-800-550-4900 (Hotline); 315-479-5807 www.birthrightsyr.org

❱❱ Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful service referrals,

HEALTHCARE GUIDE 2022 | Central New York

one-on-one counseling, diapers, baby and maternity clothing. Confidential for any woman.

Care Net Pregnancy Center of Northern New York 724 State St., Watertown, NY 13601 315-782-LIFE (5433) 7636 N. State. St., Lowville, NY 13367 315-874-4015 4059 Cherry St., Lyons Falls, NY 315-775-6087 www.carenetnny.com

❱❱ Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides pregnancy tests, first trimester ultrasounds, consultations on all pregnancy options; consultations and support for men; prenatal, parenting and fatherhood education; referrals for adoption and community support services; support after miscarriage or stillbirth; and post-abortion support. Care Net Pregnancy Center is an affiliate of Care Net International.

Cayuga County Health Department Prenatal Maternal and Child Health Programs 8 Dill St., Auburn, NY 13021 315-253-1560 www.cayugacounty.us/405/Prenatal-Maternal-ChildHealth-Programs

❱❱ Open to Cayuga County residents; program services to help pregnant and postpartum women through education and teaching. Open to Medicaidor WIC-eligible pregnant women in Cayuga County. Private insurance billed; no cost for services to the individual.

Central New York Regional Perinatal Center Upstate Health Care Center Suite #3118, 3rd Floor, 90 Presidential Plaza, Syracuse NY 13202 315-464-4458 https://www.upstate.edu/obgyn/healthcare/perinatal/

❱❱ The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women by ensuring that high-risk mothers timely access to a continuum of risk-appropriate obstetric care to include: preconceptual consultation, genetic consultation, invasive prenatal diagnosis and treatment, comprehensive obstetrical ultrasound, consultation for complex medical and surgical conditions of pregnancy, consultation for abnormal placentation, and diagnosis and treatment of fetal abnormalities. The CNY-RPP supervises 18 hospitals in the region, including those in Broome, Cayuga, Chenango, Cooperstown, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence,


Tompkins and Tioga counties and includes four Perinatal Networks.

Family Planning Service • 301 Slocum Ave., Syracuse, NY 13204 • 113 E. Taft Road, N. Syracuse, NY 13212 315-435-3295 http://ongov.net/health/familyPlanning.html

❱❱ Family Planning of Syracuse offers educational workshops and presentations to schools, community-based organizations, parents, and youth within Onondaga County. Topics covered include birth control, STIs, decision making, communication skills, and consent.

Family Resource Center of Oswego County 157 Liberty St., Oswego, NY 13126 315-343-4866, 24/7 Helpline:1-800-712-HELP (4357) or text HELPLINE to 313131 Texting: 315-227-2063 info@familyresourcecenter.life, familyresourcecenter.life

❱❱ Services include pregnancy testing; parenting and life skills classes for men and women; information on pregnancy, abortion and alternatives, and STDs; information on sexually transmitted diseases; referrals to community resources (medical care, childcare, housing, social services, etc.); post-abortion, miscarriage and sexual abuse education and support; referrals to adoption agencies; abstinence education. and help with practical items. For information on abstinence education, email prevention@ familyresourcecenter.life for more information. All services are free and confidential. Clients are asked to wear masks while they are here for their appointment, whether they are vaccinated or not.

New Life Pregnancy Center 3349 Main St., Mexico, NY 13114 Satellite Office: 309 Buffalo St., Fulton, NY 13069 315-963-CARE (2273) Text: 315-529-9233 NewLifePregnancy@gmail.com, NLPregnancy.org

❱❱ Provides women with free pregnancy tests, peer counseling, parenting classes, practical assistance, supplies and post-abortion support.

Onondaga County Health Department – Home Visits John H. Mulroy Civic Center 421 Montgomery St., 9th Floor, Syracuse, NY 13202 315-435-2000 www.ongov.net/health/visits.html

❱❱ The Healthy Families program provides home visits to pregnant and parenting families and their babies. There is no fee for this program. Home visits are made by nurses, outreach workers, and

social workers, and include health screenings and education about pregnancy, breastfeeding, safe sleep, family planning, nutrition, baby care, growth and development, and other maternal-child health topics.

Onondaga County Health Department – Syracuse Healthy Start John H. Mulroy Civic Center, 9th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-2000 www.ongov.net/health/syracusehealthystart.html

❱❱ Syracuse Healthy Start is a team of community health workers, nurses, educators, and community partners who work together to help moms have healthy babies and help families give their babies a healthy start. Services are confidential and voluntary, and work with the entire family before, during, and after pregnancy until their baby is 18 months old. The program provides education about pregnancy and parenting, breastfeeding, nutrition and baby care; and offers assistance with access to medical and mental health services. Syracuse Healthy Start also provides support for diapers, pack-and-plays, connects families with public assistance, Food Stamps (SNAP), WIC, Medicaid, and more.

Onondaga County Health Department – Women, Infants and Children (WIC) Program 307 Gifford St., Syracuse, NY 13204 315-435-3304 www.ongov.net/health/WIC.html

❱❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the County including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both Gifford Street, and at Destiny Christian Center, Turtle St.).

OPTIONS 10 George St., Oswego, NY 13126 315-342-7532, ext. 2410, 315-342-0888 OPT 6 options@oco.org, www.oco.org/crisis-development

❱❱ OPTIONS is a program of Oswego County Opportunities at no cost to women and their families. This program offers support services for all pregnant and parenting youth. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education

support, tutoring, decision-making and life skills, and a DADS program.

Oswego County Health Department 70 Bunner St., Oswego, N.Y. 13126 315-349-3547 oswegocounty.com/health

❱❱ Free pregnancy testing is available. Call the number above to schedule an appointment.

New Hope Family Services 3519 James St., Syracuse, NY 13206 315-437-8300, Text: 315-401-4826 info@newhopefamilyservices.com, newhopefamilyservices.com

❱❱ New Hope Family Services is Syracuse’s go-to resource for unplanned pregnancy, parenting, and adoption support. We are a private, voluntary, nonprofit corporation that is authorized by the New York State Department of Social Services to provide adoption, foster care, and related counseling services. We provide adoption services throughout New York State, except for the five boroughs of New York City and Long Island. By offering education and practical help, we help women and men facing pregnancy decisions learn their options and empower them to be the best parents they can be. Our services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage, and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

Planned Parenthood of Central and Western New York Syracuse Office 1120 E. Genesee St., Syracuse, NY 13210 315-475-5540 www.plannedparenthood.org/planned-parenthoodcentral-western-new-york

❱❱ Planned Parenthood of Central and Western New York has nine health centers and one mobile unit. The agency delivers affordable, non-judgmental, high-quality health care to thousands of people each year. The skilled and caring staff are specialists in reproductive and sexual health.

Pregnancy Care Center of Cayuga County 75 Genesee St., 2nd Floor, Auburn, NY 13021 315-255-2778, 24/7 Helpline: 1-800-712-4357 info@auburnpcc.com, www.auburnpcc.com

❱❱ Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons,

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RESOURCE DIRECTORY parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

REACH CNY, Inc. 1010 James St., Syracuse, NY 13203 315-424-0009 execdir@reachcny.org, www.reachcny.org

❱❱ REACH CNY, Inc. provides resources, education, advocacy, and collaborative programs to improve health and promote health equity in Onondaga and Oswego Counties. Services help women, including pregnant and parenting women, connect to health care and community resources. They provide evidence-based comprehensive teen pregnancy prevention education for youth 10 to 21 in Syracuse. REACH CNY also promotes safe use and disposal of sharps and provides safe sleep education and Cribs for Kids. Please visit www.reachcny.org.

HOTLINES

211CNY 1-844-245-1922 www.211cny.com

❱❱ Locating basic resources such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number. In July 2000, the Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services. 211 CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three-digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.

Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work 1 South Ave., PO Box 701, Garden City, NY 11530 1-800-877-8077 breastcancerhotline@adelphi.edu, Breast-cancer.adelphi.edu

❱❱ This hotline provides information, referrals and support to women and men who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by 100 volunteers (mostly breast

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cancer survivors) and social-work staff who are professionally trained and supervised.

American Cancer Society – Upstate NY 1 Penny Lane, Latham, NY 12110 1-800-227-2345 – 24-hour hotline www.cancer.org

❱❱ Callers can talk with experts about a concern and receive support 24/7 via the live helpline. Support is also available via live chat at cancer.org.

Boys Town National Hotline 1-800-448-3000

❱❱ The Boys Town ​National Hotline is open 24 hours a day, 365 days a year, and is staffed by specially trained Boys Town counselors. It is accredited by the American Association of Suicidology (AAS).​​Spanish-speaking counselors and translation services for more than 100 languaged also are available 24 hours a day. The speech- and hearing-impaired can contact us at our email address: hotline@boystown. org.

Contact Hotline Onondaga County:
315-251-0600 Cayuga County:
1-877-400-8740 www.contactsyracuse.org

❱❱ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

TeleCare 315-218-1916 www.ContactSyracuse.org/TeleCare

❱❱ TeleCare is a free telephone-based service that offers a regular connection and supports caregiving and services already in place. Our trained staff and volunteers provide daily telephone calls to community members, including seniors and people with disabilities. Many residents who live alone face the danger that a fall, stroke or sudden illness could leave them incapacitated and unable to seek immediate help. One of the most effective means of reducing isolation, victimization, and health concerns is daily contact through a telephone reassurance call.

Crisis Hotlines Through Oswego County Opportunities’ Service to Aid Families (SAF) and Homeless Services divisions 315-342-1600 (Crisis Hotline for SAF) 315-342-7618 or 1-877-342-7618 (Homeless Services) 9 Fourth Ave., Oswego, NY 13126

❱❱ SAF is the domestic violence and rape crisis program for Oswego County and has provided

HEALTHCARE GUIDE 2022 | Central New York

crisis support, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; and people experiencing other types of crisis.

HOPEline Services 24/7 Helpline: 1-877-8-HOPENY or text HOPENY https://oasas.ny.gov/hopeline

❱❱ The New York State problem gambling and chemical dependency HOPEline is owned by the New York State Office of Addiction Services and Supports (OASAS) and operated by contractors to provide high quality, responsive information, and referral services via phone and text message to callers throughout New York State experiencing substance abuse and problem gambling. HOPEline services are free and confidential.

Liberty Resources Help Restore Hope Center Madison County 218 Liberty St., Oneida, NY 13421 Chenango County 21 Eaton St., Norwich, NY 13815 1-855-966-9723 www.liberty-resources.org/hrhc/

❱❱ Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison and Chenango counties and surrounding communities. The 24-hour hotline is staffed by trained volunteers. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

Liberty Resources Crisis Services www.liberty-resources.org 1-855-778-1900 Available 24/7 – Free and Confidential

❱❱ Crisis Services provides intervention, response and stabilization for adults, youth & families in the home, community or at one of our adult crisis residence. Our crisis team consists of licensed/qualified crisis providers & Peer Specialists/Advocates that provide a variety of interventions to include Mobile Crisis, Crisis Respite & Intensive Support.

National Domestic Violence Hotline 1-800-799-7233, Text: “Start” to 88788 Chat at www.thehotline.org

❱❱ Responding to calls 24/7, 365 days a year, The Hotline provides confidential, one-on-one support to each caller, offering crisis intervention, safety planning, options for next steps and direct connection


to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. The Hotline offers bilingual advocates and a language line with translations in 170+ different languaged.

The National Deaf Domestic Hotline Video phone: 855-812-1001, Text “Start” to 88788 Chat at www.thedeafhotline.org hotline@adwas.org

❱❱ Through the National Deaf Domestic Violence Hotline, a partnership with the Abused Deaf Women’s Advocacy Services, advocates are available 24/7 via TTY and live chat to help people affected by domestic violence.

StrongHearts Native Hotline Call or text: 844-7NATIVE Chat: Click on the chat icon on the website’s Get Help page to connect one-on-one with an advocate 24/7/365.

❱❱ StrongHearts Native is an anonymous, confidential service dedicated to serving Native American and Alaska Native victim-survivors of domestic, dating and sexual violence that the media can share with viewers, listeners and readers as a critical resource. The hotline is a project of the National Domestic Violence Hotline and the National Indigenous Women’s Resource Center.

National Runaway Safeline 3141 B N. Lincoln Ave., Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) www.1800runaway.org

❱❱ The National Runaway Safeline (NRS) is a non-profit organization committed to ensuring that runaway, homeless and at-risk youth (aged 12-21) are safe and off the streets, with the goal of ending youth homeless. NRS serves as the federally designated national communication system for runaway and homeless youth, NRS offers 24/7 crisis services, including a hotline at 1-800-RUNAWAY; online at 1800RUNAWAY.org (including live chat, email and forum services), where trained staff and volunteers connect with youth and families, offering free, confidential, non-judgmental, and non-directive support and access to more than 6,500 local shelters, soup kitchens, substance abuse centers, mental health services, and other resources. In addition to crisis intervention services, NRS provides free educational materials and conducts training sessions for organizations and service providers. NRS also offers webinars and distributes the free, evidence-based Let’s Talk: Runaway Prevention Curriculum to teach young people critical problem-solving skills in order to help prevent runaway incidents. For more information, visit 1800RUNAWAY.org and connect on Facebook, Twitter, and Instagram.

National Suicide Prevention Lifeline 1-800-273- TALK (8255) Spanish Language: 1-888-628-9454 For TTY Users: Use your preferred relay service or dial 711 then 1-800-273-8255 OR Text 838255 suicidepreventionlifeline.org

❱❱ National Suicide Prevention Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States. The Lifeline is comprised of a national network of over 180 local crisis centers, combining custom local care and resources with national standards and best practices.

NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122, 711, 1-855-373-2122 (TTY)

❱❱ The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven days a week. Reports are made by service providers and others who are mandated reporters as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

NYS Domestic and Sexual Violence Hotline 1-800-942-6906 (multi-languaged available) or text 844-997-2121

❱❱ Domestic violence and sexual assault service providers may offer: 24-hour hotlines, legal advocacy, counseling, emotional support, information and referral services, transitional housing, emergency shelter and assistance with appointments to court or the hospital for a forensic rape exam. Advocates understand the different systems you may interact with: criminal justice, law enforcement, family court, social services, healthcare and community resources. All conversations are confidential, secure and available 24/7.

NYS Growing Up Healthy Hotline 1-800-522-5006, TTY: 1-800-655-1789

❱❱ 24-hour help and resources on a variety of topics, including nutrition and food support; health insurance for children and families; children and youth with special health care needs; family planning; infertility; HIV/STD; pregnancy; health care before, during and after pregnancy; and health services for newborns and infants.

New York State HIV/STI/Hepatitis C Hotline 1-800-541-2437, 1-800-233-7432 (Spanish) www.nyaidsline.org

❱❱ The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction, information and referrals, including testing and free

condom requests. The hotline services are available free to the general public. The Hotline is open Monday through Fridays from 8 a.m. to 8 p.m. and on weekends from 10 a.m. to 6 p.m.

Onondaga County Department of Children and Family Services – Child Welfare Intake Unit John H. Mulroy Civic Center, 6th and 7th Floors 421 Montgomery St., Syracuse, NY 13202 Child Protective Services (CPS): 315-435-2884 Child Abuse Report Hotline for general public: 315422-9701; 1-800-342-3720 (non-mandated State Central Registry)

State Child Abuse and Maltreatment Register Capital View Office Park 52 Washington St., Rensselaer, New York 12144 518-473-7793, 1-800-342-3720; 1-800-638-5163 (TDD/TTY); 1-800-342-3720 (video relay system) www.ocfs.ny.gov/main/cps

❱❱ Provides 24-hour-a-day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

Upstate New York Poison Center 750 E. Adams St., Syracuse, NY 13210 Hotline: 1-800-222-1222; Office: 315-464-7078 www.upstate.edu/poison

❱❱ This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.

Veterans Crisis Line 1-800-273-8255 and Press 1 or send a text message to 838255 to connect with a VA.

❱❱ This connects Service members and Veterans in crisis, as well as their family members and friends, with qualified Department of Veteran’s Affairs (VA) responders through a confidential toll-free hotline, online chat, or text messaging service.

Vera House 723 James St., Syracuse, NY 13203 315-468-3260 (24-hour Crisis and Support); 315-484-7263,(TTY during business hours) www.verahouse.org; Chat services available on the website 8:30 a.m. to 9 p.m. seven days a week

❱❱ Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for individuals and families, education and prevention programs and community coordination.

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RESOURCE DIRECTORY HOUSING / HOMEOWNER ASSISTANCE

A Tiny Home For Good www.ATinyHomeforGood.org Contact the group using its website

❱❱ A Tiny Home for Good Inc. builds and maintains tiny homes for people struggling with homelessness. Homes are built on vacant city lots, with each one between 150 and 200 square feet and equipped with all the amenities of a regular home. Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several care management organizations in the Syracuse area.

Help Restore Hope Center 218 Liberty St., Oneida, NY 13421
 315-363-0048
 www.liberty-resources.org/hrhc/

❱❱ Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

Home HeadQuarters 538 Erie Blvd., Suite 100, Syracuse, NY 13204
 315-474-1939 
 info@homehq.org, www.homehq.org

❱❱ Home HeadQuarters is a nonprofit neighborhood and housing development organization and certified community development financial institution that addresses underserved people in the regional housing market through lending, education, and development. The organization is recognized nationally for its innovative loan products for homebuyers and local investors that are unable to borrow from traditional lenders.

Home Energy Assistance Program (HEAP) Onondaga County Department of Social Services – Economic Security Department Energy Assistance Unit John H. Mulroy Civic Center, 421 Montgomery St., 2nd Floor, Syracuse, NY 13202 315-435-2700 Prompt #1

❱❱ HEAP is a federally funded energy assistance program to help low-income families meet their home energy costs. The HEAP program consists of three components – Regular HEAP, Emergency HEAP and Heating Equipment Repair and Replacement.

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La Liga – The Spanish Action League of Onondaga County Housing Department 700 Oswego St., Syracuse, NY 13204 315-475-6153, ext. 8752 laligaupstateny.org

❱❱ The Residential Environmental Health program conducts health and safety inspections at mobile home parks and child care centers and investigates complaints regarding public health nuisances and hazards. A list of specific types of residential complaints that the program can assist with can be found at www.ongov.net/health/env/sanitation.html

❱❱ Assist clients in filling rental applications and directing them to public assistance programs and HEAP.

Operation Northern Comfort

Onondaga County Health Department – Healthy Neighborhood Program

❱❱ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing, labor, donations and support in any time of need. Recent projects have included student desks, food pantry shelves and ramps.

John H. Mulroy Civic Center, 421 Montgomery St., 12th Floor, Syracuse, NY 13202 www.ongov.net/health/env/healthy-neighborhoods. html

❱❱ The Healthy Neighborhood program is a New York State Department of Health grant-supported program. The program provides in-home assessments and interventions for asthma, tobacco, indoor air, lead, fire safety, and other environmental home hazards in targeted high-risk census tracts in the City of Syracuse. Please visit the website to sign up for a home visit or email us at healthyneighborhood@ongov.net.

Onondaga County Health Department – Lead Poisoning Prevention Program John H. Mulroy Civic Center, 421 Montgomery St., 12th floor, Syracuse, NY 13202 315-435-3271 LeadFreeKids@ongov.net, ongov.net/health/lead

❱❱ The Onondaga County Lead Poisoning Prevention Program works to protect children from lead poisoning by: identifying and inspecting high-risk housing; referring eligible homeowners to available financial resources for home repair; community education and outreach; coordinating testing services between families and their health care providers; and providing case management services for children identified with elevated blood lead test results.

Onondaga County Health Department – Radon Program 4170 Route 31, Clay, NY 13041 315-435-1649 www.ongov.net/health/env/radon.html

❱❱ The Radon Program provides information and guidance on radon testing and mitigation. Radon test kits are available on a limited basis.

Onondaga County Health Department – Residential Environmental Health 4170 Route 31, Clay, NY 13041 315-435-1649 www.ongov.net/health/env/sanitation.html

HEALTHCARE GUIDE 2022 | Central New York

info@operationnc.org, www.operationnc.org

Peace Inc. Dept. of Energy & Housing Services 811 E. Washington St., Syracuse, NY 13202 315-470-3315 energy@peace-caa.org, www.peace-caa.org

❱❱ PEACE, Inc.’s Department of Energy and Housing Services has successfully operating New York State’s Weatherization Assistance Program in Onondaga County for more than 25 years. This program provides energy conservation measures for income-eligible homeowners and renters.

Syracuse Habitat for Humanity, Inc. and ReStore 514 W. Genesee St., Syracuse, NY 13204 315-422-2230 shfh@syracusehabitat.org, www.syracusehabitat.org

❱❱ Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity International, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God and people everywhere. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials. Homes are sold to partner families at no profit and are financed for a low interest rate and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.

HOUSING/SHELTERS

Adult and Teen Challenge 124 Furman St., Syracuse, NY 13205 315- 478-4139 www.newyorkadultandteenchallenge.com

❱❱ Adult and Teen Challenge operates a 24-bed facility which serves the Western and Central New York area. The program provides residential recovery to men aged 17½ and older from all ethnic, socio-eco-


nomic and religious backgrounds.

Arbor House – Chemical Dependency Behavioral Health Services 53 Hall Road, Hannibal, NY 13074 315-564-5506 www.oco.org/home-for-dd-adults/arbor-house

❱❱ This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas Shelter Syracuse, NY 13202 315-475-9744 ext. 102 www.sasyr.org

❱❱ A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to six older homeless young adults, aged 18 to 24. Participants typically receive shelter services for up to 2-4 weeks, often enabling them to become enrolled in the Salvation Army’s long-term transitional housing apartments or its rapid rehousing rental assistance program. There is no cost associated with Barnabas Shelter, however, you must telephone in advance to ensure space is available.

Barnabas Apartments 1941 S. Salina St., Syracuse, NY 13205 315-475-9744 www.sasyr.org

❱❱ A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon discharge. There is no cost to participate in this program.

Booth House 3624 Midland Ave., Syracuse, NY 13205 1-800-660-6999; 315-417-7628 www.sasyr.org

❱❱ A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, aged 13 to 17 (those younger than 13 will be determined on a case-by-case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 1-800660-6999. In addition, Booth House offers a variety of crisis services including family mediation, case management, home schooling, living skills and

recreational activities. The principles of youth development are integrated into each of the programs offered at Booth House. The voluntary aspects of the program are fully reinforced, and Booth House incorporates youth participation in program activities, as well as program decision-making. This is a best practice method designed to achieve optimum engagement from youth receiving services. There is no cost to participate in this program.

Catholic Charities Men’s Shelter 1074 S. Clinton St.
Syracuse NY 13202 315-423-9137 www.ccoc.us

❱❱ Crossroads Adult Home is operated by the Rescue Mission on their Gifford Street campus. Crossroads is a 59-bed, congregate care Level 3, residence for men licensed by the New York State Department of Health. Staffed 24 hours a day, Crossroads provides a positive environment that encouraged self-sufficiency, as well as: Assistance with administering medication, an on-site health care coordinator, case management, three meals and two snacks daily, an activities program, six lounges with cable TV, free laundry facilities, free telephones, spiritual care on a voluntary basis.

Ethel T. Chamberlain Women’s Residence

❱❱ A multi-bed emergency evening shelter for homeless men. Casework services are available to help individuals find and keep stable housing.

Catholic Charities Onondaga County 1654 W. Onondaga St., Syracuse, NY 13204 315-424-1800

❱❱ Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for homeless or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.

664 W. Onondaga St., Syracuse, NY 13204 315-472-0947

❱❱ The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkaged to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women’s Shelter has 15 beds and 16 subsidized one-bedroom apartments.

Kiesewetter Emergency Shelter Rescue Mission 122 Dickerson St., Syracuse NY 13202 315-472-6251 www.rescuemissionalliance.org

Chadwick Residence 335 Valley Dr., Syracuse, NY 13207 315-476-6554 www.chadwickresidence.org

❱❱ Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children who are HUD homeless.

Christopher Community

❱❱ Provides 192-bed, state-licensed emergency shelter for men and women, with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless individuals who are 18 years of age and older.

Rescue Mission, Auburn

990 James St., Syracuse, NY 13203 315-424-1821; 1-800-662-1220 (TDD/TYY) ccinc@christopher-community.org, www.christopher-community.org

51 Merriman St. Extension, Auburn NY 13021 315-282-7195 www.rescuemissionalliance.org

❱❱ Christopher Community is a nonprofit development and management company which specializes in promoting senior and elderly housing facilities in Upstate New York. It provides federal rental subsidies for families, individuals, seniors and the disabled to live in private housing in towns and villaged throughout Onondaga County under the Section 8 program. Due to the COVID-19 pandemic, their offices are currently closed to the public until further notice; they are available by phone or email.

❱❱ The Rescue Mission’s Auburn program provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed by Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

Crossroads Adult Home

Ronald McDonald House Charities of CNY

120 Gifford St., Syracuse, NY 13202 315-701-3894 www.rescuemissionalliance.org

1100 E. Genesee St., Syracuse, NY 13210 315-476-1027 house@rmhcny.org, www.rmhcny.org

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RESOURCE DIRECTORY ❱❱ Ronald McDonald House Charities of CNY operates the CNY Ronald McDonald House 24 hours a day, year-round to help keep families of seriously ill children that are receiving medical care at Syracuse-area hospitals nearby. The nonprofit is a continuum of care for the major Central New York care networks including Crouse Hospital, Upstate Golisano Children’s Hospital and St. Joseph’s Hospital Health Center, and their affiliated clinics. The House is fully accessible and provides the convenience of a comfortable room and warm bed, a home-cooked meal, and support and compassion. All guest families must receive a certified referral to stay. There is no fee for families. For referral guidelines and current COVID-19 guidelines please visit our website at www.rmhcny.org.

Salvation Army Emergency Family Shelter 749 S. Warren St., Syracuse, NY 13202 315-479-1332 syracuseny.salvationarmy.org

❱❱ The Salvation Army’s Emergency Family Shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single women crisis counseling, comprehensive social work support services and linkaged to community resources are provided to secure and maintain permanent housing.

Sarah’s Guest House 100 Roberts Ave., Syracuse, NY 13207 315-475-1747 www.sarahsguesthouse.org

❱❱ Sarah’s Guest House provides lodging, transportation, meals and comfort to patients and families of patients receiving medical care in Central New York. Individuals must be over the age of 18 and able to independently care for themselves or come with a caregiver. All guests must be referred by someone related to their medical care. A donation of $25 per night is requested from guests, but no one is turned away for inability to pay.

Services to Aid Families Oswego County Opportunities, Inc. 9 4th Ave. Hillside Commons, Oswego, NY 13126 315-342-7532 www.oco.org/crisis-development

❱❱ Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

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State Street Apartments 1480 S. State St., Syracuse, NY 13205 315-475-7663 Contact: Nadine Dickerson

❱❱ Salvation Army’s State Street Apartments is a six-bed, co-ed residential housing unit for homeless young adults with diagnosed mental illness, 18 to 25 years of age. The program offers intensive mental health case management services in a supportive environment. State Street Apartments serves young adults in residence and also those living in the community who are homeless or at imminent risk of becoming homeless. The young adults who are part of this program receive independent living skills training, social group support and educational and recreational services focused on building self-sufficiency.

Transitional Apartment and Parenting Center (TAPC) 667 S. Salina St., Syracuse, NY 13202
 315-479-1330 Contact: Sheila Dickerson https://syracuseny.salvationarmy.org/

❱❱ The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing long-term transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16 to 21 (and their children). The Salvation Army also provides licensed day care services at the TAPC, offering supportive care for children while parents focus on attendance at school or at work.

Vera House 723 James St., Syracuse, NY 13203 315 468-3260 (24/7) www.verahouse.org

❱❱ Vera House is a comprehensive domestic and sexual violence service agency providing shelter; advocacy; and counseling services for individuals and families; education and prevention programs; and community coordination. Vera House also offers a 24-hour support line at 315-468-3260; 315-4847263 (TTY); and chat services are available on its website from 8:30 a.m. to 9 p.m. seven days a week.

LITERACY RESOURCES

Literacy Coalition of Onondaga County 980 James St., Syracuse, NY 13203 315-706-6924 www.onliteracy.org

❱❱ LCOC’s mission is to collectively build and support community initiatives that improve literacy levels across the lifespan in Onondaga County. LCOC is a partner with Dolly Parton’s Imagination Library,

HEALTHCARE GUIDE 2022 | Central New York

a free program that provides children from birth to age 5 (as long as their parent/guardian lives in the eligible target area) a new, age-appropriate, book sent to them at their home each month until their fifth birthday. Currently, Imagination Library is available to all children under the age of 5 who live within Onondaga County.

Literacy Coalition of Oswego County, Inc. 315-963-4291 pgugel@citiboces.org, literacycoalitionofoswegocounty.com

❱❱ The Literacy Coalition of Oswego County is a growing coalition of local organizations dedicated to improving literacy in Oswego County, addressing literacy needs of people of all aged. Areas covered include literacy, workforce literacy, computer literacy, health literacy and financial literacy.

Literacy Volunteers Program Bldg. 31, Fort Ontario, 45 East Schuyler St. Oswego, NY 13126 315-342-8839 lvoswego@oco.org, www.oco.org/educationservices/literacy-volunteers

❱❱ This free literacy service provides confidential, tutoring of adults in basic English communication, literacy and math skills. LVOC partners learners with LVOC-trained tutors, one-to-one, to help them achieve their goals.

ProLiteracy, Inc. 101 Wyoming St., Syracuse, NY 13204 315-422-9121; 1-888-528-2224 info@proliteracy.org, www.proliteracy.org

❱❱ ProLiteracy, Inc. advocates for adult literacy initiatives on behalf of its member network. They provide a strong collective voice to increase awareness of adult literacy challenges, influence public policy and create change. By providing evidence of the challenge faced by adults around the world, ProLiteracy aims to amplify their courageous voices and build a global community dedicated to ending illiteracy and supporting positive change for these adults.

MEMORY CAFE

Syracuse Memory Café 5299 Jamesville Road, DeWitt, NY 13214 315-446-0960 www.syracusememorycafe.com Info@syracusememorycafe.com

❱❱ The aim of the Syracuse Memory Café, an outreach program of Pebble Hill Presbyterian Church, is to provide individuals with memory changes and their care partners with a place for community and socialization in a safe, welcoming, friendly


environment. It is a place where people with memory changes can go to have a cup of coffee, laugh, meet new friends, and not have to explain anything.

MENTAL HEALTH

ACR Health Main Office – Syracuse 627 W. Genesee St., Syracuse, NY 13204 315-475-2430 Utica 287 Genesee St., Utica, NY 13501 315-793-0661 Watertown 135 Franklin St., Watertown, NY 13601 315-386-4493

❱❱ Providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties. All services are free and confidential.

Center for Family Life & Recovery, Inc. 502 Court St., Suite 401, Utica, NY 13502 315-733-1709 www.whenthereshelpthereshope.com/

❱❱ Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is a resource provider for prevention, counseling, training, advocacy and recovery. Their vision is to create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues.

Helio Health Administrative Offices: 555 E. Genesee St., Syracuse, NY 13202 315-474-5506

❱❱ Helio Health is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton and Utica. Services include: Inpatient Withdrawal and Stabilization services; inpatient rehabilitation; outpatient substance use disorders clinic; outpatient mental health clinic; outpatient compulsive gambling clinic; outpatient children and adolescent clinic; school-based services; opioid treatment programs; mobile health outreach; certified community behavioral health clinic; residential stabilization; re-

habilitation, and reintegration; community residences; supportive living; permanent housing; affordable housing; recovery services, behavioral healthcare training institute, peer support and engagement; and 24/7 regional open access center. Helio health’s mission is to promote recovery from the effects of substance use and mental health disorders and other health issues. They additionally offer telehealth. For more information about programs and locations, please visit www.helio.health.

Oswego Health’s Mental Health and Wellness Lakeview Center for Mental Health and Wellness 29 E. Cayuga St., Oswego, NY 13126 315-326-4100 www.oswegohealth.org

❱❱ As the only behavioral health services inpatient and outpatient provider in Oswego County, Oswego Health has constructed a facility specifically built to provide this specialized care for patients aged 18 and up. This Center features 32 inpatient beds. Patients will find a welcoming, soothing, and healing environment that includes secure outdoor spaces, comfortable interior areas, and a kitchen area. In addition, to assist those that utilize these services become healthier overall, primary care services will be available onsite.

Assertive Community Treatment (ACT) Team 315-326-4100

❱❱ The Assertive Community Treatment (ACT) Team is a mobile, multidisciplinary, mental health team, through Oswego Health, that brings support services and delivers comprehensive, person-centered treatment and rehabilitation to individuals over the age of 18 with severe and persistent mental illness. ACT Team services include help and support 24 hours a day, 7 days a week. As a multidisciplinary team, rather than refer individuals to other programs and services, the team provides the treatment and services needed. The team also works with individuals in their homes, neighborhoods, workplaces, and other places where problems arise; and works closely with each client to develop an individualized plan that is reviewed daily by all involved staff members.

Children and Family Services Department 98 N. Second St., Fulton, NY 13069 315-326-3555 www.oswegohealth.org

❱❱ Child and Family Services provides a wide range of outpatient services to people aged 5 to 18, including medication management, therapy. The department includes child/adolescent psychiatrists, psychologists, social workers and nurses who all work closely with families, empowering them to successfully support their children, both during and

after treatment.

Liberty Resources Integrated Health Care Syracuse 1045 James St., Syracuse, NY 13203 315-472-4471 www.Liberty-Resources.org Madison County 218 Liberty St., Oneida, NY 13421 315-363-0048 Oswego County 14 Crossroads Dr., Fulton, NY 13069 315-887-1840

❱❱ Providing behavioral health counseling and medication management for children, adolescents, and adults along with primary care for adults (children and adolescent services to be available in the future). The behavioral health team is composed of licensed therapists (social work, marriage and family therapy, mental health counseling), psychiatrists, psychiatric nurse practitioners, and family practice nurse practitioners. Their multidisciplinary approach assures that treatment services are integrated and may be coordinated with primary care physicians.

Onondaga County Health Department | Mental Health and Substance Use Initiatives John H. Mulroy Civic Center 421 Montgomery St., 12th floor, Syracuse, NY 13202 315-435-3280 http://ongov.net/health/opioids/NaloxoneTraining. html

❱❱ The Mental Health and Substance Use Initiatives program offers free naloxone training for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal.

NUTRITIONAL HEALTH/ SUPPORT

Catholic Charities Oswego County Food Pantry 808 West Broadway, Fulton NY, 13069 315-598-3980 www.ccoswego.com/food-pantry

❱❱ Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. For enough emergency food for three days, please bring in a proof of address, such as a piece of mail with name and address for each individual in the family. Those using the pantry are encouraged to bring their own reusable bags. The pantry is open Mondays through Fridays, from 10 a.m. to 2 p.m.

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RESOURCE DIRECTORY Clarence L. Jordan Food Service and Culinary Education Center 148 Gifford St., Syracuse, NY 13202 315-701-3883 www.rescuemissionalliance.org

❱❱ The Rescue Mission Food Service Center provides three hot meals a day to anyone in need. Regular meal times are: Breakfast from 7 a.m. to 8 a.m.; Lunch from 11a.m. to 12 noon; Dinner from 4 p.m. to 5 p.m. The expanded food services center offers a welcoming, open atmosphere, a separate kid-friendly family dining room, two serving lines to eliminate outdoor waiting, accessible restrooms with infant changing tables, volunteer serving opportunities, and a food school program for adult learners, operated in collaboration with the Syracuse City School District.

Food Bank of Central New York 7066 Interstate Island Road, Syracuse, NY 13209 315-437-1899 snap@foodbankcny.org; www.foodbankcny.org

❱❱ Food Bank of Central New York is a nonprofit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with more than 400 community partners in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry or more information on SNAP eligibility, contact the Food Bank of Central New York by phone or website.

Human Concerns, Inc. 85 E. Fourth St., Oswego, NY 13126 315-342-7301

❱❱ Human Concerns is a food pantry that provides emergency services by supplying food during the COVID outbreak every two weeks for needy families and individuals in Oswego. It is open Monday to Friday from noon to 2:45 p.m. Recipients must reside in the Oswego City School District.

Interreligious Food Consortium (IFC) 731 James St. Suite 100B, Syracuse, NY 13203 315-474-8855 ifcifc@hotmail.com; www.ifccny.org

❱❱ The IFC is a grassroots organization and resource in the emergency food network of the City of Syracuse and Onondaga County, providing referral services to individuals in need and donated food for numerous food pantries and meal programs, many who are very small and under-resourced. The organization also assists individuals referred from case managers, social workers and teachers. Due to COVID-19, the IFC asks for contact by phone or email for referrals and services. Office visits by ap-

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pointment only. Currently, the IFC is working with the Onondaga County Health Department, assembling and delivering boxes of food who are quarantining, due to COVID-19.

treatment, and education that raises awareness and reduces shame and stigma for anyone impacted by an eating disorder, disordered eating and body shame.

In My Father’s Kitchen

Oswego Health’s Nutrition Counseling Programs

501 Hawley Ave., Syracuse, NY 13203 315-308-1561 info@inmyfatherskitchen.org; inmyfatherskitchen.org

❱❱ In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and supplying basic necessities until they are ready to get on their feet again.

Onondaga County Health Department – Syracuse Healthy Start John H. Mulroy Civic Center, 9th Floor, 421 Montgomery St., Syracuse, NY 13202 315-435-2000 www.ongov.net/health/syracusehealthystart.html

❱❱ Syracuse Healthy Start is a team of community health workers, nurses, educators, and community partners who work together to help moms have healthy babies and help families give their babies a healthy start. Services are confidential and voluntary, and work with the entire family before, during, and after pregnancy until their baby is 18 months old. The program helps connect families with public assistance, Food Stamps (SNAP), WIC, Medicaid, and medical care; answers questions about breastfeeding, pregnancy, and parenting; and provides support for diapers, pack-and-plays, and more.

Onondaga County Health Department – Women, Infants and Children (WIC) Program 307 Gifford St., Syracuse, NY 13204 315-435-3304 www.ongov.net/health/WIC.html

❱❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children who are up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the County including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both Gifford Street, and at Destiny Christian Center, Turtle St.).

Ophelia’s Place 407 Tulip St., Liverpool, NY 13088
 315-451-5544 director@opheliasplace.org; opheliasplace.org; theeverybodyisbeautifulproject.com

❱❱ Ophelia’s Place provides support, connection to

HEALTHCARE GUIDE 2022 | Central New York

315-349-5679

❱❱ Oswego Health offers a variety of nutrition counseling services and resources—whether you’re an inpatient, outpatient or a member of the community. The expert nutrition counseling services are provided by registered dietitians with degrees in clinical nutrition and dietetics. For more information and to get started on your plan, call 315-349-5679.
Telemedicine is also available upon request. In addition, Oswego Health now has an indirect calorimeter, so we can measure the oxygen that the body consumes. Using this measurement, it calculates a patient’s resting energy expenditure, commonly referred to as a resting metabolic rate. The registered dietitian can screen for abnormally low metabolic rates and pinpoint the precise caloric intake required for weight loss, weight maintenance or weight gain. Call 315349-5679 to schedule your appointment.

SNAP (Supplemental Nutrition Assistance Program) Cayuga County Dept. of Social Services County Office Building 160 Genesee St., Auburn, NY 13021-3433 315-253-1210 www.cayugacounty.us/260/Social-Services Madison County Madison County Complex, Building 1 138 North Court St., PO Box 637, Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov/233/Social-Services

❱❱ Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for expedited Supplemental Nutrition Assistance benefits.

Oneida County Department of Family and Community Services
 Utica 800 Park Ave., Utica, NY 13501
 315-798-5502 Rome 300 W. Dominick St., Rome, NY 13440 315-356-6506 www.ocgov.net/socialservices/foodstamps


Onondaga County Department of Social Services-Economic Security John H. Mulroy Civic Center, 2nd floor 421 Montgomery St., Syracuse, NY 13202 315-435-2700 www.ongov.net/dss/snap

SNAP Oswego County 100 Spring St, PO Box 1320, Mexico, NY 13114 315-963-5021 SNAP@oswegocounty.com; www.oswegocounty.com; www.mybenefits.ny.gov

SNAP-Education & Obesity Prevention Program – Cornell Cooperative Extension Cayuga County – Northern Finger Lakes Region 1581 Route 88 North, Newark, New York 14513 315-331-8415 mbm32@cornell.edu; www.snapedny.org Central Region 121 Second St. Oriskany, NY 315-736-3394 Cap49@cornell.edu; www.snapedny.org Southern Tier Region—Onondaga, Chenango, Cortland, Madison, Broome, Delaware and Otsego counties 6505 Collamer Road, East Syracuse, NY 13057 315-424-9485 x253 kmb378@cornell.edu; www.cceonondaga.org

❱❱ Nutrition education for people with low incomes, including meal planning, stretching food dollars, physical activity, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost.

Upstate New York Eating Disorder Service Nutrition Clinic 407 Tulip St., Liverpool, NY 13088
 877-765-7866 enc1003@aol.com; www.unyed.com

❱❱ In the Syracuse area, UNYED’s Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site, and local therapists are used for the psychotherapy. The outpatient clinic treats all aged. The intensive outpatient program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care. Individuals in the IOP continue to see their regular therapist as well as a nutritionist and physician. The IOP is 4:30 to 7:30 p.m., Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings, and there is a virtual support group.

Women, Infants and Children (WIC) Auburn Cayuga County WIC Office

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157 Genesee St. Auburn, NY 13021 315-253-1406 Cato St. Patrick’s Church 2576 Mechanic St., Cato, NY 13033 Moravia St. Matthews Church 14 Church St., Moravia, NY 13118 www.cayugacounty.us Onondaga County Health Department 307 Gifford St., Syracuse, NY 13204 315-435-3304 www.ongov.net/health/WIC.html

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❱❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both Gifford Street, and at Destiny Christian Center, Turtle St.).

WIC-OHC — Oswego County 0 George St., Suite 100, Oswego, NY 13126 315-343-1311 www.oco.org/Health-services/wic

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1-800-488-3508 (315) 478-3500 224 Harrison St, Suite 306, Syracuse

❱❱ WIC is a nutrition education and supplemental food program serving women who are pregnant, breastfeeding or up to 6 months postpartum, and infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

WIC — Tri-County Tri-County WIC - Rome 111 E. Chestnut St., Rome, NY 13440 315-356-4755 Tri-County WIC - Utica 617 South St., Utica, NY 13502 315-798-5066 Tri-County WIC – Herkimer 37 Central Plaza, Ilion, NY 13350 315-866-5029 Tri-County WIC –Oneida 1072 Northside Shopping Center, Oneida, NY 13421 315-363-3210 www.wicstrong.com/agency/tri-county/

❱❱ In Herkimer, Madison, and Oneida Counties — serving Rome, Utica, Oneida, Herkimer, and surrounding areas — the Tri-County Community Action Program provides women and children with WIC services. Pregnant women, new mothers, and children under age five can use the program to learn more about health and obtain financial support for nutrient dense foods.

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RESOURCE DIRECTORY SENIOR SERVICES

AARP, Onondaga Chapter 315-454-0104; 888-687-2277 (National Line) ononchap@gmail.com

❱❱ Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

Alzheimer’s Association Central New York P.O. Box 12226, Syracuse, NY 13218 315-472-4201; 24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org; www.alz.org/cny

❱❱ The Alzheimer’s Association, Central New York Chapter leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The vision is a world without Alzheimer’s and all other dementia.

Arc of Oswego County Senior Day Habilitation Program 314 Park St., Fulton, NY13069 315-598-6007 jstacks@arcoswego.org.

❱❱ The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age-appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreational activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.

Cayuga County Long-Term Care Office 149 Genesee St., Auburn, NY 13021 315-253-1100 www.cayugacounty.us/299/Long-term-Care

❱❱ Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program Huntington Family Center 405 Gifford St., Syracuse, NY 13204 315-476-3157 www.huntingtonfamilycenters.org/what-we-do/ senior-services/clover-corner/

older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse. The COVID-19 pandemic has impacted their services. Please call offices or visit the website to get updated information.

Exceptional Family Resources

Comprehensive Older Adult Programming

Golden Park Program

826 Euclid Ave., Syracuse NY 13210 315-478-8634 info@westcottcc.org; www.westcottcc.org

❱❱ Westcott Community Center offers comprehensive programs and services for older adults 60+. Daily activities are offered followed by lunch. Activities vary and provide a good mix of information sessions, group conversations and fun. Our Basic Needs Pantry distributes fresh food, pantry staples and essential items like toilet paper, soap, and other hygiene products. Residents of the 13210, 13224 may take shop our pantry twice a month. We have an adult briefs bank which is free to anyone who needs adult briefs. Computer and iPad classes are offered. Exercise classes are offered once a weekly. Our neighborhood senior adviser program will help with additional services that might be needed, like HEAP and other benefits. Free transportation services are also available to and from the center and to doctor’s appointments or grocery shopping. For more information call 315-478-8634 x 0 or visit www.westcottcc.org.

Enhance Fitness ❱❱ Enhance Fitness is a proven community-based senior fitness and arthritis management program. Nationally recognized by the US Centers for Disease Control, the US Department of Health and Human Services, the US Administration on Aging and the National Council on Aging, Enhance Fitness offers low-impact exercise classes that are safe and challenging for older adults of all fitness levels. Exercises focus on increasing cardiovascular endurance, strength, balance and flexibility — all of which can reduce arthritis symptoms. Classes are held in a relaxed atmosphere that promotes smiles, fun, laughter and friendships. Participants keep coming back and encouraging each other to stay healthy.

Eldercare Locator 1-800-677-1116 https://eldercare.acl.gov/Public/index.aspx

❱❱ This is a public service of the U.S. Administration on Aging providing information on services for older adults, caregivers, and their families, including elder rights, health, housing, insurance and benefits, support services, and transportation.

❱❱ Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and

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1820 LeMoyne Ave., Syracuse, NY 13208 315-478-1462 www.contactefr.org

❱❱ Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability.

NYS Office of Parks, Recreation and Historic Preservation 625 Broadway
Albany NY 12207 518-474-0456 TYY/TDD through 711 Relay Service http://nysparks.com/admission/golden-park-program. aspx

❱❱ Through the New York State Golden Park Program, residents 62 and older have free vehicle access to most parks, boat launches sites and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays. No application is required as your NY State Driver’s License/Non-Driver ID Card serves as your pass. For information about facilities where this program is valid, contact the nearest state park, or state park regional office at the contact information above.

Loretto Headquarters 700 E. Brighton Ave., Syracuse, NY 13205 315-469-5570 www.lorettocny.org

❱❱ Loretto is a comprehensive continuing healthcare organization which provides a variety of services for older adults throughout Central New York. As a non-profit founded in 1926, Loretto transforms elder care in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 10,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.

McAuliffe Senior Health Center 115 Creek Circle, East Syracuse, NY 13057 315-413-3378; Appointments: 315-492-6430 www.lorettocny.org/services/mcauliffe-healthcenter; sricher@lorettosystem.org

❱❱ Offers dental care to people of all aged, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.

Nascentia Health 1050 W. Genesee St., Syracuse, NY 13204 1-888-477-4663 www.nascentiahealth.org


❱❱ A healthcare system without walls, Nascentia Health is an innovator in the concept of home healthcare, focusing on the patient as a whole and leveraging leading-edge care approaches and technologies to improve outcomes and quality of life. Specialties include: in-home nursing and medical services; home health aides and elder care; complete cross-continuum care management; community health and wellness programs; transportation, equipment and innovative care technologies; chronic disease management; and managed long-term care. The system’s catchment area spans 48 counties across Central and Upstate New York.

Office for the Aging – Local Offices Cayuga County 160 Genesee St., Auburn, NY 13021 315-253-1226 CCOFA@cayugacounty.us Madison County 138 Dominick Bruno Blvd., Canastota, NY 13032 315-697-5700 information@ofamadco.org; www.ofamadco.org Onondaga County Department of Adult & Long-Term Care Services John H. Mulroy Civic Center, 10th Floor, 421 Montgomery St., Syracuse NY 13202

315-435-2362 www.ongov.net/adult/

❱❱ Provides support to improve the quality of life and overall wellbeing for adults and those with long term care needs; includes the Office for Aging, Adult Protective Services, Long Term Care Services and NY Connects. Onondaga County Office for Aging 421 Montgomery St., Civic Center, 10th Floor Syracuse, NY 13202 315-435-2362 www.ongov.net/aging/

Neighborhood Advisor Program Syracuse Community Connections 401 South Ave., Syracuse, NY 13204 315-671-5813

“The Difference is clearly that you care very deeply about your work and the people you are caring for”

❱❱ Promotes health and wellness for senior citizens by providing nutritional, medical, legal and social service referrals. A key component is facilitating special social occasions. Neighborhood Advisor Program is funded by Onondaga County Office of Aging and Long-term Care.

New York State Office for the Aging 2 Empire State Plaza, 5th Floor, Albany, New York 12223 1-844-697-6321 NYSOFA@aging.ny.gov; https://aging.ny.gov

❱❱ The New York State Office for the Aging‘s (NYSOFA‘s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. It helps older New Yorkers be as independent as possible for as long as possible through a variety of advocacy, development and delivery of policies, programs, and services. NYSOFA achieves this through a network of 59 area agencies on aging.

NY CONNECTS 1-800-342-9871 www.nyconnects.ny.gov

❱❱ NY Connects offers free, unbiased information about long-term services and supports in New York State for people of all aged or with any type of disability. It helps families, caregivers, and professionals.

NY Connects Onondaga County John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-1400 www.ongov.net//nyconnects/

❱❱ NY Connects Onondaga County is a single resource providing comprehensive and unbiased information and linkaged to people of any age seeking long term care services.

In-home service for SENIORS by Seniors Seniors Helping Seniors in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. w Cooking w Shopping w Respite care & medicine reminders

w Overnight stays 24-hour care w Light housekeeping w Transportation w Companionship

w Yard work w Mobility assistance w Doctor appointments

In the Senior Helping Seniors family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear about is how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors in-home services is the place to call. Oswego, Oneida, Onondaga, Cayuga & Madison Counties

Call Deb: 315-720-4441 www.seniorshelpingseniors.com Central New York | HEALTHCARE GUIDE 2022

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RESOURCE DIRECTORY ❱❱ The mission is to be a focal point for information, advocacy, and coordination of eldercare services. Caregiver Services — Provides respite programming, information and assistance, and support and discussion groups. It also offers the Institute for Caregivers — classes for current and future caregivers that inform on relevant topics. Community Services — Provides information and referrals related to home repairs, legal services, senior center activities, health promotion initiatives, transportation options and shopping services. It also includes the Neighborhood Advisor Program. Energy Programs - The Home Energy Assistance Program (HEAP) offers heating and cooling assistance to income eligible seniors. Health Insurance - The Health Insurance Information, Counseling & Assistance Program (HIICAP) offers free and unbiased information. Home Care (Expanded In-Home Services for the Elderly Program or EISEP - A sliding-scale, fee-based program that provides non-medical home care for frail individuals. It also includes case management and respite care options. Nutrition Services - Provides nutritious meals and nutrition education through home delivered meals, senior dining sites and nutrition counseling. The unit also managed the annual “Senior Farmers Market Nutrition Program.” Adult Protective Services John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-2815 www.ongov.net/aps/

❱❱ A state-mandated service provided by every county with the goal of keeping vulnerable adults (persons 18 years of age and older) safely residing in the community or in the least restrictive alternative. It involves intake, investigation, and assessment of referrals of abuse, neglect, and financial exploitation of qualifying vulnerable adults. APS workers develop services plans with eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults who: 1. have a mental or physical impairment; 2. are at risk of harm, whether by their own or others’ actions, or have an unmet need; and 3. have no one able and willing to responsibly assist. Long Term Care Services John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-5600 www.ongov.net/ltc/

❱❱ Long Term Care Services are provided by the: Onondaga County Long Term Care Resource Center whose mission is to: 1. Assist individuals, receiving public funds (Medicaid), to remain in their home through effective long term care management. 2. Foster the development of programs and plans responsive to a changing demographic and public policy environment.

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Oswego County for the Aging 70 Bunner St., Oswego, NY 13126
 315-349-3484
 ofa@oswegocounty.com; oswegocounty.com/OFA Facebook page: Oswego County Office for the Aging

❱❱ The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them. Visitors to the office must wear a mask, sign in and have their temperature checked.

PACE (Program for All Inclusive Care for the Elderly) Catherine McAuliffe Health Center 115 Creek Circle, East Syracuse, NY 13057 315-452-5800 www.Pacecny.org For outside Onondaga County call: 1-888-728-7223; 1-800-662-1220 (TTY) Sally Coyne Center 100 Malta Lane, North Syracuse NY 13212 315-452-5800 For outside Onondaga County call 1-888-728-7223; 1-800-662-1220 (TTY)

❱❱ Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home. Eligibility: Onondaga County residents who are 55 years of age or older, medically eligible for a nursing home and want to stay at home. They must agree to get all medical care from PACE provider network.

PEACE, Inc. AmeriCorps Seniors Foster Grandparent Program 401 South Midler Ave., Syracuse, NY 13206 315-295-0719 FosterGrandparents@peace-caa.org

❱❱ PEACE, Inc.’s AmeriCorps Seniors Foster Grandparent Program provides senior citizens the opportunity to share their time and talents mentoring at-risk children in our community.

PEACE, Inc. Senior Nutrition Program 6765 Pickard Drive 
Syracuse, NY 13211 315-470-3330 FoodService@peace-caa.org

❱❱ PEACE, Inc. provides healthy meals to seniors using nutritious, local, and fresh ingredients. At partnering sites throughout Onondaga County, seniors gather together at dining rooms throughout the county to eat together, share stories, and build friendships.

HEALTHCARE GUIDE 2022 | Central New York

PEACE, Inc. Senior Support Programs 401 South Midler Ave.
Syracuse, NY 13206 315-295-0719

❱❱ PEACE, Inc. Senior Support Programs help connect isolated and homebound senior citizens in Northeast Onondaga County connect to the services they need to live independently and remain in their own homes.

Senior Camping Oswego City-County Youth Bureau 70 Bunner St., Oswego, NY 13126 349-3451 Zach.Grulich@oswegocounty.com; Jennifer.Losurdo@oswegocounty.com; oswegocounty.com/youth/hollis/seniors.html

❱❱ Each June and September, Oswego County’s youth camp – Camp Hollis – becomes the venue for seniors to gather and have a theme-oriented, fun-filled retreat, beginning with registration and refreshments inside the lodge at 8 a.m. and continuing throughout the day until sunset at day’s end. This recreation, leisure and camping experience is for individuals aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc.

Seniors Helping Seniors 6788 Van Hyning Road, Deansboro, NY 13328 315-720-4441 shsturner@gmail.com www.seniorshelpingseniors.com/CNY

❱❱ Seniors Helping Seniors is a service organization founded in 1998. Our mission is to provide in-home care services and enable seniors to maintain an independent lifestyle in the comfort of their own homes for as long as possible. We provide services with our trusted caregivers for companionship and a sense of security. In-home assistance includes: housekeeping, transportation for medical appointments, meal prep and cooking, 24-hour care, respite care, and much more! Seniors Helping Seniors is committed to bringing only the highest quality care to each individual senior and providing services that meet their needs. Live longer. Live stronger. Seniors need seniors.

Senior Home Care & Alzheimer’s Solutions 8 Adler Drive E. Syracuse, NY 13057 315-469-1000 www.SyracuseSenior.com

❱❱ SHCS is committed to helping all seniors remain in the safety and security of their own homes and apartments as long as possible. Sometimes that is accomplished by providing assistance with everyday tasks such as meal prep, transportation, med reminders, and light housekeeping. In addition, we can support families through skilled techniques for seniors suffering with all types of memory loss. We


also offer 24/7 digital caregiving called Envoy@ home which is an affordable way to help seniors stay independent, keep their privacy, and give family members peace of mind.

Onondaga County Community Development — Shape-Up Program John H. Mulroy Civic Center, 11th Floor
 421 Montgomery St., Syracuse, NY 13202 315-435-3558 www.ongov.net/cd/shapeUp.html

❱❱ Provides grants for up to $15,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County (outside the City of Syracuse) who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.

Silver Fox Senior Social Club 22 East Genesee St., Baldwinsville, NY 13027 315-635-5335 240 W. Seneca St., Manlius, NY 13104 315-715-5335 Linda@silverfoxseniors.org

❱❱ Silver Fox is a social adult day program welcoming members of the community that would benefit from assistance with daily living skills such as socialization, personal care needs, medication reminders and nutrition. Silver Fox offers these benefits in a loving and protective setting with highly trained staff there to assist your loved ones every step of the way. The mission of Silver Fox is to engage its members, who have some level of physical or cognitive impairment, in activities and cognitive training, while offering respite for caregivers and family. Silver Fox is a nonprofit organization that began in 2007 in Baldwinsville, NY. In 2019, Silver Fox opened a second location in Fayetteville, but has since outgrown that center and therefore is moving to Manlius to better serve the CNY Community.

Syracuse Jewish Family Services 4101 E. Genesee St., Syracuse, NY 13214 315-446-9111, ext. 234 info@sjfs.org; www.sjfs.org

❱❱ Syracuse Jewish Family service is home of the AgeWise Care Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels; senior companions; M-Power U, a fun social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early stage dementia--no diagnosis required; family life education, counseling and support services. SJFS’ CNY PEARLS and Stay Connected program will screen and assist depressed, older adults, thus empowering elderly

consumers to take action steps and make lasting life changes.

YMCA’s Moving for Better Balance 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ For older adults, a key component of staying active and independent is avoiding falls. Approximately 1/3 of all adults over 65 years of age fall at least once a year. Moving for Better Balance is a fall prevention program that uses the principles and movements of tai chi in helping older adults improve their balance and increase their confidence in doing everyday activities. As participants have fun and meet new friends, their ankles, legs, hearts and lungs grow stronger, helping them move with confidence.

YMCA Senior Housing 330 Montgomery St., Syracuse, NY 13202 315-474-6851 ext. 313

❱❱ Offers one-bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

SENIOR NUTRITION SERVICES

North Area Meals on Wheels 413 Church St., North Syracuse, NY 13212 315-452-1402 www.namow.org

❱❱ Our mission is to provide nutritious meals to seniors, the homebound, and disabled in northern Onondaga county, and to advocate for their overall well-being. With the help of more than 300 volunteers, we serve over 400 meals daily and more than 120,000 meals each year. Our services are provided on a short term or long-term basis, to those who are unable to shop and/or prepare meals on their own. The daily delivery includes two fresh meals for only $8 a day, and financial assistance is available to those who qualify.

Meals on Wheels of Syracuse 300 Burt St., Syracuse, N.Y. 13202 315-478-5948 www.meals.org

Oswego County — OCO Nutrition Services 239 Oneida St., Fulton, N.Y. 13069 315-598-4717 www.oco.org/nutrition

❱❱ Since 1974, OCO Nutrition Services programs have provided over 8.5 million meals to senior citizens aged 60 or older and their spouses, regardless of income, adults under 60 and youth. All meals are available in the county via the Meals on Wheels program, afternoon sites and summer food service sites, as well as at any of the six dining and activity centers. Call for updates relating to COVID-19. Currently the senior meal dining sites are not open due to the pandemic. However, home delivery and curbside meal pick-up options are still available to those who are enrolled in the program. To enroll, call the county Office for the Aging at 315349-3484. For nutrition services for free summer meals to youth under the age of 18, please call the OCO Nutrition Services for information at 315-5984712. Visit the www.oco.org/nutrition for updates on site locations, days and hours of operations, and COVID-19 information regarding each site.

SUBSTANCE ADDICTION

ACR Health Main Office – Syracuse 627 W. Genesee St., Syracuse, NY 13204 315-475-2430 Utica 287 Genesee St., Utica, NY 13501 315-793-0661 Watertown 135 Franklin St., Watertown, NY 13601 315-386-4493

❱❱ Providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties. All services are free and confidential.

Addiction Treatment Services, affiliated with Crouse Health

❱❱ There are six Meals on Wheels programs in Onondaga County, with each being completely separate organizations. It services the City of Syracuse, Nedrow, the Onondaga Nation, Jordan/Elbridge and Skaneateles.

2775 Erie Blvd. East Syracuse, NY 13224 315-470-8304 www.crouse.org/services/chemical-dependency/

❱❱ This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes

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RESOURCE DIRECTORY counselors, nurses, psychiatrists and other physician specialists run the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Alcoholics Anonymous – Syracuse Service Center 2513 James St., Syracuse, NY 13206 315-463-5011 syracuseservicecenter@gmail.com; aasyracuse.org

❱❱ Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The www. aasyracuse.org website offers links to meeting places and times seven days a week throughout CNY, and our office is open for in-person contact 8:30 a.m. to 4:30 p.m., Monday through Friday (closed 12:00 p.m. to 1 p.m. for lunch). Telephone access is available 24/7.

Confidential Help for Alcohol and Drugs (C.H.A.D.) 75 Genesee St. (Dill St. Entrance), Auburn, NY 13201 315-253-9786 www.chadcounseling.org

❱❱ C.H.A.D. (Confidential Help for Alcohol and Drugs, Inc.) provides professional substance use disorder outpatient counseling services for people and their families in Cayuga County, and surrounding areas, who are in need of services. C.H.A.D. accepts most insurances and also provides a sliding scale fee based on household income. C.H.A.D. is dedicated to helping individuals and families recover regardless of age, race, color, creed, disability, sexual orientation or identity. CHAD has continued to offer all services via Telehealth throughout the COVID-19 Pandemic. Phone and video services remain available. The agency expects to begin opening to select in-person services by 2022.

Conifer Park Outpatient Clinic & OTP 526 Old Liverpool Road Liverpool NY 13088 315-453-3911

❱❱ Conifer Park Liverpool Outpatient Clinic provides an array of services to aide in the need of a diverse client base. We provide services for adults and adolescents struggling with chemical dependency such as but not limited to alcohol, opiates, cocaine, and marijuana. Conifer Park offers Medication Assisted Treatment including Vivitrol, Methadone, and Suboxone. Conifer Park offers group and individual therapy six days a week, (Monday – Saturday). Conifer Park is an open and safe space for clients to come and begin their journey of recovery.

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Families Anonymous 1-800-736-9805 www.familiesanonymous.org

❱❱ A 12-step fellowship for the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems. Visit the website to find a meeting location, although some of the face-to-face meetings have been suspended during the COVID-19 pandemic.

Farnham Family Services Oswego 283 W. Second St., Suite 200, Oswego, NY 13126 315-342-4489 Fulton 14 Crossroads Dr., Fulton, NY 13069 315-593-0796 Mexico 111 Hamilton St., Mexico, NY 13114 315-963-0777 Pulaski ConnextCare 69 Delano St., Pulaski, NY 13142
 www.farnhaminc.org

❱❱ Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling; an opioid treatment program; and an outpatient medication assisted treatment. Telehealth services are offered in all of their clinics.

Helio Health Administrative Office: 555 E. Genesee St., Syracuse, NY 13202 315-474-5506 www.helio.health

❱❱ Helio Health is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton and Utica. Services include: inpatient withdrawal and stabilization; inpatient rehabilitation; outpatient substance use disorders clinic; outpatient mental health clinic; outpatient compulsive gambling clinic; outpatient children and adolescent clinic; schoolbased services; opioid treatment programs; mobile health outreach; certified community behavioral health clinic; residential stabilization, rehabilitation, and reintegration; community residences; supportive living; permanent housing; affordable housing; recovery services, behavioral healthcare training institute, peer support and engagement; and 24/7

HEALTHCARE GUIDE 2022 | Central New York

regional open access center. Helio Health’s mission is to promote recovery from the effects of substance use and mental health disorders and other health issues. They additionally offer telehealth. For more information about programs and locations, please visit www.helio.health.

Liberty Resources – Substance Use Outpatient Services 1045 James St., Syracuse, NY 13203 315-413-7694; Fax: 315-451-3860 www.liberty-resources.org; SUDOutpatientServices@ liberty-resources.org

❱❱ Real recovery from addiction to drugs or alcohol requires so much more than abstinence. We take a holistic approach by equipping our clients with the skills necessary to experience joyful, fulfilling and productive lives in recovery. A variety of personalized services are provided, including: individual and family therapy, medication assisted treatment (Suboxone), group therapy, treatment, guidance & education for those supporting a loved one who is suffering from addiction, LGBTQIA+ specialized supports, on-site pharmacy, peer supports and more.

Madison County Council on Alcohol and Substance Abuse – Bridges 112 Farrier Ave., Suite 101, P.O. Box 389, Oneida, NY 13421 315-697-3947; EAP: 315-697-3949 www.bridgescouncil.org

❱❱ The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Narcotics Anonymous Heart of New York Area P.O. Box 772, Syracuse, NY 13201 publicinformation@honyana.org; www.honyana.org Visit the website for information on meetings. Northern New York Region P.O. 6062, Syracuse, NY 13217 nnyrscna@gmail.com; https://nny-na.org 315-847-3842

❱❱ N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using.


Onondaga County Health Department – Mental Health and Substance Use Initiatives John H. Mulroy Civic Center 421 Montgomery St.,12th floor, Syracuse, NY 13202 315-435-3280 http://ongov.net/health/opioids/NaloxoneTraining. html

❱❱ The Mental Health and Substance Use Initiatives program offers free naloxone training for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal.

Prevention Network 906 Spencer St., Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org

❱❱ Prevention Network offers multiple virtual and in person services to work towards educating the community about the risks associated with substance misuse, gambling, and more. Some services available are Prevention Education, Family Support to help with all staged of substance use disorder, smart recovery, narcan training, parenting classes, and more. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

Tully Hill Corporation D/B/A Tully Hill Treatment & Recovery 5821 Route 80, Tully, NY 13159 315-696-6114 / 800-456-6114 www.tullyhill.com

❱❱ Tully Hill is a 501c3 nonprofit corporation. Since 1990 we have treated over 18,750 patients 16 years of age and older. At Tully Hill, we know and understand what addiction does to individuals and their families. Tully Hill is committed to helping patients and families live sober, productive, happy lives, free of addiction and its aftermath. Located 13 miles south of Syracuse on a 33-acre smoke free campus overlooking Tully valley — the road to recovery begins here. Admission screening services are available 24 hours a day.

SUPPORT GROUPS

American Foundation for Suicide Prevention Greater Central NY Chapter The Survivor Outreach Program P.O. Box 74, Freeville, NY 13068 315-664-0346; 1-888-333-AFSP (2377) Crisis Line: 1-800-273-8255 kheisig@afsp.org; www.afsp.org

❱❱ The Healing Conversations program is one of many programs and resources offered free of charge

by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and Talk Saves Lives, a general education program that teaches individuals how to recognize warning signs and risk factors for suicide as well as how to have a conversation when they’re concerned about someone.

CNY ASA Spectrum Support Online Forum 4465 E. Genesee St., Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com; www.cnyasa.org/resouces

❱❱ CNY ASA Spectrum Support is a private Facebook page which serves as a resource for members to share resources, tips, strategies and support.

CNY Brain Aneurysm Campaign

ACR Health

braincny@gmail.com Find on Facebook: www.facebook.com/braincny/

Main Office – Syracuse 627 W. Genesee St., Syracuse, NY 13204 315-475-2430 Utica 287 Genesee St., Utica, NY 13501 315-793-0661 Watertown 135 Franklin St., Watertown, NY 13601 315-386-4493

❱❱ Providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties. All services are free and confidential.

Baldwinsville Addiction Awareness Group Find on Facebook

❱❱ This group supports and educates those who have loved one with addiction challenges.

Contact Hotline

❱❱ The Joe Neikro Foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurysms, AVMs and hemorrhagic strokes. Its goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. Visit the Facebook site above for information on meetings.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group AccessCNY, Formerly Transitional Living Services 420 E. Genesee St., Syracuse, New York 13202 315-428-9366 dbsacentralnewyork@gmail.com; dbsacentralnewyork.org

❱❱ This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support. Although meetings are currently canceled, those interested can call 315-428-9366 for information.

EnMotion Support Group Syracuse, NY 315-682-8723 Jks61970@aol.com

Onondaga County:
315-251-0600 Cayuga County:
1-877-400-8740 www.contactsyracuse.org

❱❱ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Hematology Oncology Associates of Central New York Support Groups 5008 Brittonfield Pkwy, Ste. 700, E. Syracuse, NY 13057 315-634-7504 ext. 1397 www.hoacny.com/programs/social-work-supportgroups

❱❱ The website offers a wide range of support groups that are free and open to the public. Please call for current meeting times and locations.

❱❱ EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. Meetings are held monthly from April through December, and are in person, following CDC rules.

FEAT of CNY 7767 Oswego Rd., Liverpool, NY 13088 315-761-6142 info@featofcny.org; www.featofcny.org

❱❱ Families for Effective Autism Treatment of CNY (FEAT CNY) is a nonprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD). Offers general support, fun events and awareness events training.

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RESOURCE DIRECTORY Head & Neck Cancer Support Group of CNY ❱❱ Support for people with oral head and neck cancer (SPOHNC). Meetings are being held via Zoom on the third Wednesday of every month from 5:30 to 6:30 p.m. Those interested can email headneck@ upstate.edu for more information.

Laurie’s Hope Breast Cancer Support Program YMCA of Greater Syracuse 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ Laurie’s Hope helps breast cancer survivors thrive by helping them maintain physical fitness and strength; helping them improve their diet; and helping them make connections with other breast cancer survivors. As a result, survivors have less fatigue and stress, they feel more confidence in themselves and their ability to advocate for their health and they learn how to navigate the healthcare system. With a strong emphasis on improved social support, interventions are individually designed to strengthen survivors’ support networks, both inside and outside of the YMCA.

NAMI Syracuse, Inc. 917 Avery Ave., Syracuse, NY 13204 315-487-2085 namisyracuse@namisyracuse.org; namisyracuse.org

❱❱ NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a nonprofit, self-help organization of active and concerned families and friends of people who suffer from depression/bipolar disorder, serious and persistent psychiatric illness, most commonly schizophrenia, bipolar disorder (manic depression); and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI’s vision and mission. To find their support groups, go to namisyracuse.org/support-groups.

National Suicide Prevention Lifeline 1-800-273-TALK (8255) Crisis Text Line – Text TALK to 741741 suicidepreventionlifeline.org

❱❱ The lifeline provides 24/7 free and confidential support for people in distress. It also provides prevention and crisis resources for anyone and best practices for professionals.

NY Project Hope Nyprojecthope.org/wellnessgroups Toll: 1-518-549-0500; Access code: 161 778 5545

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❱❱ NY Project Hope Online Wellness Groups are support groups that offer a time and place to talk about the emotional challenges and the stress of COVID.

Ostomy Support Group Marley Education Center, Room 327 765 Irving Ave., Syracuse, NY 13210 315-470-7300 Deborahpatterson@crouse.org; Ostomy@crouse.org; crouse.org/mycrouse/resources/support-groups/

❱❱ This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Monthly meetings are temporarily on hold, due to the COVID-19 pandemic. Meetings, which were on hold due to the COVID-19 pandemic, have resumed. Please contact Ostomy Therapy at Crouse to be placed on the list to be contacted by email.

Pink Champions Support Group 315-464-HOPE (4673) gopink@upstate.edu; upstate.edu/cancer/cancercare/support/support-groups.php

❱❱ Offered through Upstate Healthlink/Oasis. Due to the COVID-19 pandemic, the meetings are being held virtually. Call or email for a registration link. Pink Champions is a breast cancer support group for men and women, regardless of diagnosis, stage or where they had their care. The free, monthly meetings include networking, support, education, advocacy, awareness and fun, and caregivers and loved ones are welcome.

Pink Therapy Breast Cancer Support Group Marley Education Center 765 Irving Ave., Syracuse, NY 13210 315-470-8053 www.crouse.org/breast-cancer-support

❱❱ A monthly support group in which women and men who have gone through the breast cancer experience can interact while staying active and informed. Sessions often include topics recommended by the members, such as treatment, staying healthy and active, and participating in local events as a group. Currently, the group is meeting virtually. Call the number above to register.

Support Group for Recurrent & Metastatic Disease Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Ste. 700, East Syracuse, NY 13057 315-472-7504 ext. 1068 www.hoacny.com

❱❱ This self-help, open support group is dedicated to providing guidance to those cancer patients with recurrent and metastatic disease. The unique aspects

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of this journey are explored with patients who are experiencing similar challenges. This group meets in a hybrid fashion — in person and via Zoom — on the first and third Tuesday of each month from 4 p.m. to 5:30 p.m. in the third-floor board room at Hematology-Oncology Associates of CNY. It is facilitated by Pamela Coffey - Marceau, LCSW-R, Shannon Walkup, PA, and Kristina Breckenridge , PA. If you plan to attend, and/or if you need the Zoom information, RSVP to 315-472-7504 ext. 1068.

The Saint Agatha Foundation c/o National Philanthropic Trust
 165 Township Line Road, Ste. 1200, Jenkintown, Pennsylvania 19046
 1-888-878-7900 saintagathafoundation@nptrust.org; saintagathafoundation.org

❱❱ The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

Stroke Support Group 315-464-2300 www.upstate.edu/stroke/after_stroke/support-group. php Offered through Upstate Healthlink/Oasis.

❱❱ Due to the COVID-19 pandemic, the meetings are being held virtually. The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke or aneurysm. Meets from 5 to 7 p.m. on the third Monday of each month unless it falls on a holiday.

Syracuse Memory Café 5299 Jamesville Road, DeWitt, NY 13214 315-446-0960 www.syracusememorycafe.com Info@syracusememorycafe.com

❱❱ The aim of the Syracuse Memory Café, an outreach program of Pebble Hill Presbyterian Church, is to provide individuals with memory changes and their care partners with a place for community and socialization in a safe, welcoming, friendly environment. It is a place where people with memory changes can go to have a cup of coffee, laugh, meet new friends, and not have to explain anything.

Triumph Over Stroke CNY 5000 Brittonfield Pkwy., East Syracuse, NY 13057 315-470-7479

❱❱ Triumph Over Stroke CNY, sponsored by Crouse Health, is a survivor-led group that was established in early 2016. They offer support, educational resources, hope and understanding to fellow stroke


survivors, family members, loved ones and caregivers. Due to the COVID-19 pandemic, the group is meeting virtually the first Wednesday of each month from 6 p.m. to 7:30 p.m. For more information and to learn the group’s current meeting format, call 315-470-7479.

Catholic Charities of Onondaga County’s Supportive Services for Veteran Families

Unique Peerspectives Women’s Support Group

❱❱ This program helps find stable housing for low-income veteran families who are homeless or at risk of becoming homeless.

572 S. Salina St., Syracuse, NY 13202 315-802-7018; Matthew Votaw:15-218-0801 Mallorie.Humphrey@accesscny.org; accesscny. org/services/mental-health-services/uniquepeerspectives/

❱❱ Unique Peerspectives is a peer support center that promotes self-help and alternatives to the mental health system. The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services. It is a program of AccessCNY. There are many support groups. Call 315-802-7018 for information.

Upstate Men to Men Prostate Cancer Support and Information Group Offered through Upstate Healthlink/Oasis www.upstate.edu/cancer/cancer-care/programs/ prostate/men-to-men.php

❱❱ Due to the COVID-19 pandemic, the meetings are being held virtually. Call 315-464-5925 for a registration link. Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members.

VETERANS SERVICES

Betty and Michael D. Wohl Veterans Legal Clinic Syracuse University College of Law, Dineen Hall 950 Irving Ave., Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291 http://law.syr.edu/academics/clinical-experiential/ clinical-legal-education/veterans-legal-clinic/ Intake guide for general info: http://law.syr.edu/ academics/clinical-experiential/legal-assistance

❱❱ The Betty and Michael D. Wohl Veterans Legal Clinic provides representation to veterans and their families who are seeking benefits from the Department of Veteran Affairs (VA) or upgrading a military discharge through the various military branches. Students will engage in fact investigation, drafting persuasive letters and briefs to the various governmental agencies, and may have the opportunity to orally advocate for clients. In addition to client representation, the clinic engaged in community outreach at the local VA hospital and at the Veterans Outreach Center in Utica.

262 East Onondaga St., Syracuse, NY 13202 315-558-4387 www.ccoc.us; SSVF@ccoc.us

Phone: 315-435-3219 Oswego County Veterans Service Agency 200 North 2nd St., Fulton, NY 13069 Phone: 315-591-9100 veterans@oswegocounty.com

❱❱ After-hours emergency line for veterans in need of immediate assistance: 315-529-0454

Syracuse VA Medical Center

Clear Path for Veterans 1223 Salt Springs Rd., Chittenango, NY 13037 315-687-3300 Info@ClearPathForVets.com; clearpathforvets.org

❱❱ Clear Path for Veterans is a non-profit organization, serving as a hub of information, programs and resources. It empowers service members, veterans, and their families through supportive programs and services in a safe, respectful environment. The vision is to improve veterans’ physical and emotional well-being and sense of worth. Clear Path for Veterans offers complimentary programs and services that offer opportunities for veterans, military members and their families. Programs include wellness and integrative medicine, Canine, Peer Mentoring, social engagement and family programming. Its community-based center is beautiful, retreat style building on a 78+ acre wooded lot with a scenic overlook.

NYS Division of Veterans Services 1-888-838-7697 veterans.ny.gov

❱❱ Offers a variety of services and programs, including advocacy and assistance, education, employment and volunteer, financial compensation, health care, honoring veterans, and housing. Cayuga County New York State Division of Veterans’ Services Auburn c/o Cayuga Community College 197 Franklin St. Main Building, Room M314, Auburn , NY 13021 Phone: 1-888-838-7697 Onondaga County: State Office Building 333 E. Washington St., Rm. 430, Syracuse, NY 13202 Oswego County: Veterans Service Agency 200 North 2nd St., Fulton , NY 13069 Phone: 315-591-9100

Veterans Services Agencies Cayuga County Veterans Service Agency County Office Building 95 Genesee St., 3rd Floor, Auburn , NY 13021 Phone: 315-253-1281 Onondaga County Veterans Service Agency 421 Montgomery St.,10th floor, Syracuse, NY 13202

800 Irving Ave., Syracuse, NY 13210-2716 315-425-4400

❱❱ In addition to medical and surgical referral center, the Syracuse VAMC offers a wide variety of services for veterans in the 13 counties in Central New York, including a 16-bed acute care psychiatric unit; 46-bed community living center; and a 21-bed spinal cord injury/disorder center.

VOLUNTEERING

AARP, Onondaga Chapter 315-454-0104, 1-888-687-2277 (National Line) ononchap@gmail.com

❱❱ Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

American Cancer Society – Upstate New York 1 Penny Lane , Latham, NY 12110 1-800-227-2345 https://www.cancer.org/involved/volunteer/road-torecovery.html

❱❱ Transportation shouldn’t be a roadblock to cancer treatment. The American Cancer Society can help. Volunteer drivers are needed throughout Central New York to assist patients. Learn more at www.cancer. org/drive

DAV (Disabled American Veterans) Transportation 800 Irving Ave., Syracuse, NY 13210 315-425-4352 www.syracuse.va.gov

❱❱ The DAV Transportation Network is a service that provides free transportation for veterans to VA medical appointments. Serving Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego and St. Lawrence, Tioga, Tompkins counties.

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RESOURCE DIRECTORY Long Term Care Ombudsman Program Cayuga, Cortland, Onondaga and Oswego Counties Rebecca Alder, LTCOP Regional Coordinator 315-671-5108 RAlder@ariseinc.org Madison, Oneida, Otsego and Herkimer Counties Katie Montague, LTCOP Regional Coordinator 315-272-1872 KMontague@rcil.com

Catholic Charities ❱❱ A wide variety of service volunteering opportunities Cortland County
 www.ccocc.org/get-involved
(607) 756-5992 Onondaga County www.ccoc.us
315-424-1800 volunteer@ccoc.us www.ccoc.us/volunteer Catholic Charities of Oneida/Madison Counties www.catholiccharitiesom.org/volunteer
Fill out the volunteer application on their website. Catholic Charities of Oswego County www.ccoswego.com/under-volunteer
315-598-3980

Rescue Mission Alliance 155 Gifford St., Syracuse, NY 13202 315-472-6251 www.rescuemissionalliance.org

❱❱ For over 130 years, the Rescue Mission has put love into action though shelter, food, clothing and hope. Volunteer opportunities are available for all aged and abilities. The Alliance can accommodate individuals and large/small groups, and there are have opportunities across Central New York. Volunteer opportunities include serving meals, assisting in the mail room and outreach store, assisting with special events, helping in the Thrifty Shopper retail stores. For more information, visit rescuemissionalliance.org/volunteer.

RSVP of Oswego County SUNY Oswego 34 E. Bridge St., Oswego, NY 13126 315-312-2317 rsvp@oswego.edu; www.oswego.edu/obcr/retiredand-senior-volunteer-program

❱❱ Retired and Senior Volunteer Program (RSVP) of Oswego County is a non-profit organization, federally funded by AmeriCorps and locally funded by The NYS Office for the Aging, SUNY Oswego and the United Way of Greater Oswego County. RSVP of Oswego County’s mission is to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55+, while responding to the priority needs of the community. Partnering with 40+ organizations in Oswego County, adults age 55+ can

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choose how they want to support and engage with their community through volunteer work. Volunteer opportunities include, but are not limited to, instructing classes on the prevention or delay of osteoporosis through strength training, balance training and falls prevention, environmental stewardship, serving at food pantries, or through home-delivered meals, veteran’s support services, youth mentorship, preparing tax returns, and instructing driver safety courses through a partnership with AARP, among many others.

United Way of CNY 980 James St., Syracuse, NY 13203 315-428-2211 www.volunteercny.org

❱❱ VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

WELLNESS PROGRAMS

Oswego Health’s Diabetes Education Program
 315-349-5513

❱❱ Oswego Health’s certified diabetes educator offers convenient one-on-one counseling sessions for those needing support for this disease. All programs are recognized by the American Diabetes Association. Diabetes educator offers insulin pump training; health/diabetes education; group classes, upon request; and free support groups.

Oswego Health’s Smoking Cessation Programs 315-349-5513

❱❱ Oswego Health’s certified smoking cessation counselors are ready to help people in their journey to kick the habit. Help is free and confidential. Oswego Health also supports the successful programs offered by Smokefree.gov

YMCA’s Aquatic Arthritis Management 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ This program takes arthritis prevention into the shallow end of a warm pool, where the temperature soothes, and the water helps support body weight. Participants increase their range of motion in a friendly, comfortable environment, even if they don’t know how to swim. This program also helps people

HEALTHCARE GUIDE 2022 | Central New York

with other motion-limiting conditions, such as gout, osteoporosis, fibromyalgia, lupus, scleroderma, Raynaud’s phenomenon, bursitis and tendonitis.

YMCA’s Blood Pressure Self-Monitoring 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ One in three American adults have high blood pressure, but only about half of people with high blood pressure have their condition under control. This program focuses on regular monitoring of one’s blood pressure at home using proper measuring techniques, individualized support and nutrition education in an effort to reduce blood pressure and improve their quality of life.

YMCA Diabetes Prevention Program 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA’s Diabetes Prevention Program helps adults at high risk of developing type 2 diabetes reduce their risk by taking steps that will improve their overall health and well-being. This program is based on the landmark Diabetes Prevention Program (DPP), led by the National Institutes of Health (NIH), in collaboration with the CDC. Participants work together in a small group to learn about healthier eating and physical activity in order to reduce their risk. It is delivered over a 12-month period, with 16 weekly core sessions, followed by monthly maintenance. It is classroom-based & can be offered in a community setting. The goals of the program is to reduce and maintain individual weight loss by at least 7 percent and to increase physical activity to 150 minutes per week.

YMCA’s Healthy Back Program 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA’s Healthy Back programs help participants avoid back pain and find relief for existing pain. Education combined with relaxation exercises strengthen and protect the back, keeping it healthy.

YMCA’s Referral Programs Crouse Hospital Referral 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA of Greater Syracuse works with Crouse Hospital providers to offer customized care for adults and families looking to gain support. Offices of Crouse Weight Loss, Spine Care Center, and Post Partum Support Program refer patients to the YMCA to enjoy an eight-week membership at the YMCA. YMCA staff members will work with them to create


SENIOR CITIZEN HOUSING

a customized experience for you and your family to help you all meet your wellness goals.

YMCA Diabetes Management Referral 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA of Greater Syracuse works with the Joslin Diabetes Center to provide customized care for patients eager to continue their health and wellness journey. Joslin patients can enjoy an eight-week trial wellness membership at the YMCA of Greater Syracuse. YMCA wellness staff members will work with you to create a customized program to help you meet your wellness goals.

Physical Therapy Referral 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ The YMCA of Greater Syracuse, Oswego and Fulton YMCA’s partner local orthopedics, chiropractors, and physical therapists to provide customized care for patients eager to continue their recovery. Through these partnerships, patients can enjoy an eight- week trial wellness membership at the YMCA of Greater Syracuse, Oswego or Fulton YMCAs. YMCA wellness staff members will work with you and provider to create a customized program to help you meet your wellness goals.

YMCA’s Salsa, Sabor y Salud 340 Montgomery St., Syracuse, NY 13202 Intake Coordinator: 315-474-6851 intake@ymcacny.org

❱❱ Salsa, Sabor y Salud builds on rich traditions and values of Hispanic and Latino cultures to help families adopt and maintain healthy lifestyles. Families participate in 8 weekly group sessions that help them make healthier food choices and incorporating physical activity into their routines. The program is offered in partnership with the National Latino Children’s Institute (NLCI) and Kraft Foods and addresses the growing obesity rates and inactivity levels among Latino children in America.

WOMEN’S SERVICES

The Centers for Reproductive Health at Oswego County Opportunities

APPLICATIONS NOW BEING ACCEPTED 62+

Essential Balance Massage Therapy & Wellness

FIND YOUR BALANCE! Don’t Let Pain & Stress Slow Your Life Down

150 E. 1st St. Oswego, NY 13126 315-343-0440

TOWPATH TOWERS 100 Rochester St. Fulton, NY 13069 315-598-4700

SPRINGBROOK APARTMENTS 4920 N. Jefferson St. Pulaski, NY 13142 315-298-6101

• Treatment options for relaxation, pain relief & injury rehabilitation • Therapeutic massage, hot stone massage & more

315.727.3279 www.MyEssentialBalance.com Gift Certificates Available!

Margo Burgmeier, LMT 5900 N. Burdick St., Ste. 109 E. Syracuse, NY 13057

SIMEON DEWITT

THE FOLLOWING SERVICES ARE INCLUDED IN YOUR RENT • Trash Collection • New Appliances • Bus for shopping/groceries • Heat, Electricity & Hot Water • Snow Removal & Lawn Care • Planned Activities • All repairs & maintenance Preference given for veterans & spouses of veterans

Equal Housing Opportunity Supervised by NYS DHCR

Where people with memory changes can go to have a cup of coffee, laugh, meet new friends, and not have to explain anything. This is a free program and anyone with memory changes is welcome to join us with their care partner.

If you’d like more information about the Syracuse Memory Café, please visit our website, email us, or give us a call. Website: www.syracusememorycafe.com Email: info@syracusememorycafe.com Call: (315) 446-0960 Mon - Thur 9:00 am to 1:00 pm

Several locations across Oswego County 315-598-4740 oco.org

❱❱ Providing reproductive health services for all, including annual GYN wellness exams, breast and cervical cancer screenings, birth control, STI testing and treatment, HIV testing and counseling, pregnancy testing, emergency contraception, and re-

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RESOURCE DIRECTORY ferrals. Our focus is on you. In-person and telehealth appointments available. Our Fulton center is open Monday 8 a.m.-4:30 p.m.; Tuesday 9 a.m-5:30 p.m.; Wednesday 8 a.m.-4:30 p.m., Thursday 8 a.m.-4:30 p.m., and Friday 8 a.m.-4 p.m. Saturday appointments available. Call 315-598-4740. Our Oswego center is open Monday, 10 a.m.-6 p.m.; Tuesday, 8 a.m.-4:30 p.m.; Wednesday, 8 a.m.-4:30 p.m.; Thursday 8 a.m.-4 p.m.; and Friday 8 a.m.-12:30 p.m. Call 315-342-0888. Appointments available in Mexico or SUNY Oswego (students only) locations.

Family Planning Service 301 Slocum Ave., Syracuse, NY 13204; 113 E. Taft Road, North Syracuse, NY 13212 315-435-3295 www.ongov.net/health/familyPlanning.html

❱❱ Reproductive health care is offered to all persons regardless of ability to pay. Cost is based on family size and income, and no one is turned away. FPS accepts most insurance and can help patients apply for insurance to cover their family planning visit (if eligible).

New Hope Family Services 3519 James St., Syracuse NY 13206 315-437-8300 www.newhopefamilyservices.com

❱❱ New Hope Family Services is Syracuse’s go-to resource for unplanned pregnancy, parenting, and adoption support. We are a private, voluntary, nonprofit corporation that is authorized by the New York State Department of Social Services to provide adoption, foster care and related counseling services. We provide adoption services throughout New York state, except for the five boroughs of New York City and Long Island. By offering education and practical help, we help women and men facing pregnancy decisions learn their options and empower them to be the best parents they can be. Our services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage, and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

Onondaga County Health Department | Cancer Services Program John H. Mulroy Civic Center 421 Montgomery St., 9th Floor, Syracuse, NY 13202 Phone 315-435-3653 www.ongov.net/health/cancerscreening.html

❱❱ The Cancer Services Program (CSP) offers free breast, cervical, and colorectal cancer screenings and diagnostic services for those without health insurance. Screening services are provided at a variety of convenient locations throughout Onondaga County.

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Onondaga County Health Department – Home Visits John H. Mulroy Civic Center 421 Montgomery St., 9th Floor, Syracuse, NY 13202 315-435-2000 www.ongov.net/health/visits.html

❱❱ The Healthy Families program provides home visits to pregnant and parenting families and their babies. There is no fee for this program. Home visits are made by nurses, outreach workers, and social workers, and include health screenings and education about pregnancy, breastfeeding, safe sleep, family planning, nutrition, baby care, growth and development, and other maternal-child health topics.

Onondaga County Health Department – Syracuse Healthy Start John H. Mulroy Civic Center, 9th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-2000 www.ongov.net/health/syracusehealthystart.html

❱❱ Syracuse Healthy Start is a team of community health workers, nurses, educators, and community partners who work together to help moms have healthy babies and help families give their babies a healthy start. Services are confidential and voluntary, and work with the entire family before, during, and after pregnancy until their baby is 18 months old. The program provides education about pregnancy & parenting, breastfeeding, nutrition, and baby care; and offers assistance with access to medical and mental health services. Syracuse Healthy Start also provides support for diapers, pack-and-plays, connects families with public assistance, Food Stamps (SNAP), WIC, Medicaid, and more.

Onondaga County Health Department – Women, Infants and Children (WIC) Program 307 Gifford St. Syracuse, NY 13204 315-435-3304 www.ongov.net/health/WIC.html

❱❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both Gifford Street, and at Destiny Christian Center, Turtle St.).

HEALTHCARE GUIDE 2022 | Central New York

Centers for Reproductive Health ❱❱ Oswego County Opportunities, Inc. currently operates five different reproductive health centers in Fulton, Mexico, Oswego (on the SUNY Oswego campus), and Pulaski. All major insurances are accepted, and a sliding fee scale discount program is available for eligible patients. Patients are required to call and make appointments in order to receive treatments. Please refer to the website at www.oco. org/health-services/reproductive-health or call the Fulton Office at 315-598-4740 or the Oswego Office at 315-342-0888 for updates relating to Covid-19.

WOMEN: BREAST FEEDING SUPPORT

Cornell Cooperative Extension of Oswego County 3288 Main St., Mexico, NY 13114 315-963-7286 www.thatscooperativeextension.org

❱❱ Offers an in-home breastfeeding support program by certified breastfeeding - lactation - nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education. They are offering virtual classes currently, and will soon start group options, in person and virtual. Call the number above for more information.

La Leche League of Syracuse 315-623-0555 www.lllny.org; lllofliverpool@gmail.com; facebook.com/lllSyracuse

❱❱ La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. La Leche League leaders are volunteers who are available for free telephone or email support every day.

Madison County Breastfeeding Connections Cafe 315-361-2065

❱❱ The Café offers breastfeeding and pregnant families can get professional breastfeeding support and opportunities to talk with other moms; checks baby’s weight and milk intake and connects to community resources. The baby’s weigh station, through Oneida Health, 601 Seneca St., is on Mondays and Fridays, by appointment only. Call to schedule those appointments.

Oswego County Breastfeeding Coalition Mother Earth Baby 145 W. Bridge St., Oswego, NY 13126 315-216-4622 Find their page on Facebook as Mother Earth Baby


❱❱ The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in the community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

REACH CNY, Inc. 1010 James St., Syracuse, NY 13203 315-424-0009 execdir@reachcny.org; www.reachcny.org

❱❱ REACH CNY, Inc. hosts free breastfeeding support groups located throughout Oswego County. Due to the COVID-19 pandemic, the Breastfeeding Cafes are only virtual. Visit the Facebook page @ BreastfeedingCafesofOswegoCounty for more details as they become available. Breastfeeding Cafés of Oswego County are brought to you by REACH CNY, Inc. in collaboration with Oswego County Health Department, OCO WIC, OCO OPTIONS, Oswego Health, Cornell Cooperative Extension of Oswego County, Pregnancy Care Center, Mother Earth Baby, Integrated Community Planning and the Oswego County Breastfeeding Coalition. This project is funded in part through a community grant from Excellus BlueCross BlueShield.

Women, Infants and Children (WIC) Clinics Cayuga County • Auburn Cayuga County WIC Office 157 Genesee St. Auburn, NY 13021 315-253-1406 www.cayugacounty.us • Cato St. Patrick’s Church 2576 Mechanic St. Cato, NY 13033 • Moravia St. Matthew’s Church 14 Church St. Moravia, NY 13118 www.cayugacounty.us/DocumentCenter/View/1207/ Cayuga-County-Clinic-Schedule-PDF

Onondaga County Health Department – Women, Infants and Children (WIC) Program 307 Gifford St., Syracuse, NY 13204 315-435-3304 www.ongov.net/health/WIC.html

❱❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor

program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both Gifford Street, and at Destiny Christian Center, Turtle St.).

Oswego County WIC-OHC 10 George St., Suite 100, Oswego, NY 13126 315-343-1311, ext. 1460 www.oco.org/Health-services/wic

❱❱ WIC is a nutrition education and supplemental food program serving women who are pregnant, breastfeeding or up to 6 months postpartum, and infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

YOGA

Upstate Yoga Institute 6483 E. Genesee St., Fayetteville, NY 13066 315 445 4894 info@upstateyogainstitute.com www.upstateyogainstitute.com

❱❱ Upstate Yoga Institute has been sharing yoga with the Syracuse community for 35 years. It teaches yoga in its traditional form as a mindful moving meditation which strengthens and relaxes the body, calms restless thoughts, balances the immune and nervous systems, and unveils the spirit. It offers group and private classes in yoga, mindfulness meditation courses and vedic chanting classes.

CNY’S PREMIER HEALTHCARE INFORMATION RESOURCE Launched in October 1999, In Good Health features locally focused news and articles about important healthcare topics, health care services, and local physicians. Each month, we bring popular columns written by professionals on a wide range of healthcare topics including ”Ask Your Doctor,” “Smart Bites,” and “Savvy Seniors” as well as health tips, news from local hospitals, calendar of events, interviews with local physicians, and much more.

cnyhealth.com Central New York | HEALTHCARE GUIDE 2022

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ADVERTISER INDEX THE FOLLOWING ADVERTISERS HAVE MADE THE 2022 CENTRAL NEW YORK HEALTHCARE GUIDE POSSIBLE. Listed Alphabetically Acu-Care. . . . . . . . . . . . . . . . . . . . . . . . . 100 Advanced Hearing Aid Center. . . . . . . . . Wrap 4 ARISE. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Associates for Women's Health. . . . . . . . Wrap 3 Bassett Medical Center. . . . . . . . . . . . . . . . . 2 Bishop Rehabilitation. . . . . . . . . . . . . . . . . 33 Bugow’s Driver Rehab. . . . . . . . . . . . . . . . . 67 Cayuga Health . . . . . . . . . . . . . . . . . . . . . . 25 CNY PT & Aquatic Center . . . . . . . . . . . . . . . 8 Conifer Park Alcohol & Drug Rehab . . . . . . . 11 Crouse Hospital . . . . . . . . . . . . . . . . . . . . . . 3 dB Audiology Assoc.. . . . . . . . . . . . . . . . . . 49 Elemental Management Group . . . . . . . . . . 14 Empire DM . . . . . . . . . . . . . . . . . . . . . . . . 27 Essential Balance Massage Therapy & Wellness. . . . . . . . . . . 95 Excellus BlueCross BlueShield. . . . . . . . . . . 41 FamilyCare Medical Group (FCMG). . . . . . . . 27 Fulton Falls Dental Health Assoc.. . . . . . . . . 52 Guthrie Cortland Medical Center . . . . . . . . . 66 HCR Home Health . . . . . . . . . . . . . . . . . . . 62 Healthwear Rental . . . . . . . . . . . . . . . . . . . 33 Helio Health. . . . . . . . . . . . . . . . . . . . . . . . 53 Hematology/Oncology Associates of CNY . . . . . . . . . . . . . . . Wrap 3 Hospice of Central New York . . . . . . . . . . . . 52 Integrative Medicine. . . . . . . . . . . . . . . . . . 29 Kami Kix Dance Studion. . . . . . . . . . . . . . . 34 Liberty Resources. . . . . . . . . . . . . . . . . . . . 47 Loretto. . . . . . . . . . . . . . . . . . . . . . . . Wrap 1

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HEALTHCARE GUIDE 2022 | Central New York

Mannion & Copani Attorneys . . . . . . . . . . . . 85 Mohawk Valley Health Systems (MVHS) . . . . 45 Mountain Ice. . . . . . . . . . . . . . . . . . . . . . . . 7 Multiple Sclerosis Resources of CNY . . . . . . 45 Nascentia Health. . . . . . . . . . . . . . . . . . . . 59 New Hope Family Services. . . . . . . . . . . . . . 53 North Area Meals on Wheels . . . . . . . . . . . . 63 NY Connects of Madison County. . . . . . . . . . 35 Oneida Housing Authority . . . . . . . . . . . . . . 85 Oswego County Opportunities. . . . . . . . . . . . 62 Oswego Health. . . . . . . . . . . . . . . . . . . . . . 17 Prevention Network. . . . . . . . . . . . . . . . . . . 67 Rome Memorial Hospital. . . . . . . . . . . . Wrap 2 Samaritan Hospital. . . . . . . . . . . . . . . . . . . 13 Seniors Helping Seniors . . . . . . . . . . . . . . . 87 Seniors Home Care Solutions. . . . . . . . . . . . 66 Simeon Dewitt/Peters Realty . . . . . . . . . . . . 95 St. Joseph's Health. . . . . . . . . . . . . . . . . . . . 5 Stoneleigh Apartments . . . . . . . . . . . . . . . . 51 Syracuse Hearing Solutions. . . . . . . . . . . . . 17 Syracuse Memory Café . . . . . . . . . . . . . . . . 95 Syracuse Orthopedic Specialists. . . . . . . . . . 51 The Kelberman Center . . . . . . . . . . . . . . . . 23 Tully Hill Clinical Dependency. . . . . . . . . . . 97 Upstate Cardiology. . . . . . . . . . . . . . . . . . . . 9 Upstate Cerebral Palsy . . . . . . . . . . . . . . . . 11 Upstate Medical Hospital . . . . . . . . . . . . . . 99 Upstate Orthopedics. . . . . . . . . . . . . . . . . . 53 Upstate Yoga Institute. . . . . . . . . . . . . . . . . 23 William A. Graber, MD, PC. . . . . . . . . . . . . . 63


Let HOA help you breathe easier with a

quick and painless lung cancer screening

The Lungs for Life Program at Hematology-Oncology Associates of CNY offers life-saving lung cancer screenings for heavy smokers and ex-smokers ages 50-80! Talk to your doctor to see if you are a good candidate or ask HOA to speak with your provider.

To learn more, call us at 315-472-7504, visit hoacny.com or scan this QR code

Associates for Women’s Medicine is pleased to welcome our new healthcare providers!

Dr. Sarah Schoch

Taylor Reardon

Mary Kate Hauck

Physician Dr Sarah Schoch along with Physician Assistants Mary Kate Hauck and Taylor Reardon have joined our team of experiences healthcare providers. AWM provides a full range of gynecologic services in a quiet and comfortable private practice setting. Our services are devoted to addressing the individual needs and concerns of our patients. We provide routine and preventive care services, as well as a full range of minimally invasive surgical procedures performed in our fully accredited Surgical Center. For those requiring a hospital setting, AWM physicians can also provide surgical procedures at St. Joseph's Hospital and several local surgical centers. Our comprehensive Obstetric services include low & high risk pregnancy; infertility; recurrent pregnancy; along with contraception and family planning.

For more information, visit afwomensmed.com or call 315-422-2222 to make an appointment!


Robert D. DeMartino, H.I.S.

Tina D. Moseuk, H.I.S.


IF YOU’RE FACING CANCER, YOU’RE NEVER ALONE

At the Upstate Cancer Center, you don’t have one doctor, you have a team — with you for your entire cancer experience. Your highly skilled specialists — doctors, nurses, technicians, therapists — have expertise in multiple forms of cancer treatment. They offer the most advanced technology, cutting-edge targeted therapies and advanced national clinical trials. Treatment is in state-of-the-art facilities. Right here in CNY. Close to home. Locations include Syracuse, Oneida, Oswego, Auburn and our newest site, Upstate Community Hospital.

UPSTATE.EDU / CANCER


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