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A for

Patient Safety in the region

Thanks to you, Oswego Hospital earned the nation’s top distinction for patient safety with an “A” grade from the Leapfrog Hospital Safety Grade. Oswego Hospital is the only facility in Oswego and Onondaga counties to earn this award. The “A” recognizes our high standards in patient safety. This honor belongs to every one of our 1200 team members, who work every day for our patients. Congratulations and thank you.

Oswego Health

The Leapfrog Hospital Safety Grade is an elite designation from the Leapfrog Group, an independent nonprofit that sets the highest national standards for patient safety, quality and transparency in health care.



Skull Base Surgery. At Crouse. C

rouse is home to the region’s leading skull base surgery experts — specialists using innovative, minimally invasive techniques to treat

complex cases, including tumors in hard-to-reach places near the brain. Skull base tumors present significant challenges due to their close proximity to key neurovascular structures, including within neural and sinus cavities and the optic nerve. If you need any type of delicate, precise skull base surgery, say, ‘Take me to Crouse.’

Trust your care to the regional experts

Eric Deshaies, MD, FAANS, FACS

Board-certified neuroendovascular surgeon; only dual fellowship-trained skull base tumor neurosurgeon in upstate New York

David Padalino, MD

Fellowship-trained neuroendovascular surgeon

Gregory Canute, MD, FAANS Board-certified neurosurgeon with skull base and tumor surgical specialty

Parul Goyal, MD

Only fellowship-trained nasal and sinus surgeon in Central New York

Learn more about skull base surgery at: 2017 CNY Healthcare Guide - 3

INSIDE Features_____________________


• Physicians, shouldering the brunt, carry on • Why we need to reach for more fruit

Leaders in Healthcare_______


Profiles of CEOs, Administrators, Professionals

Hospital Stats_______________


• A list of hospitals in the region: Where they are, what they do, how many physicians they have



• List of support groups, nonprofits, health-related agencies and more

HOSPITAL LOCATOR Auburn Community Hospital..................................................33 Bassett Healthcare Network..................................................33 Cortland Regional Medical Center.........................................34 Crouse Hospital.....................................................................34 F.F. Thompson Hospital........................................................36 Little Falls Hospital................................................................36 Mohawk Valley Health System..............................................36 Oneida Healthcare.................................................................38 Oswego Health......................................................................38 Rome Memorial Hospital.......................................................40 St. Joseph’s Hospital Health Center......................................40 Syracuse VA Medical Center.................................................41 Upstate University Hospital...................................................41 4 - 2017 CNY Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2017 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Matthew Liptak Contributing Writer: Anne Palumbo, George Chapman Advertising: Amy Gagliano,Cassandra Lawson, Donna Kimbrell Layout Design: Dylon Clew-Thomas Office Assistant: Kimberley Tyler Cover Design: Jillian Meisenzahl

Single copies: $20 Free to Subscribers of In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: Email: All contents copyrighted © 2016. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2016.

2017 CNY Healthcare Guide - 5

RESOURCES 211CNY........................................... 66 4th Angel Mentoring Program......... 52 A Tiny Home For Good, Inc............. 68 AARP............................................... 84 Abuse & Assault Hotline ................. 67 ACCES-VR ..................................... 83 Access Care and Resources (ACR) Health ............................. 46 Access CNY.................................... 60 Acu-Care Acupuncture Center........ 44 Addiction Awareness Group for Friends and Family of Addicts.... 80 Adelphi New York Statewide Breast Cancer Hotline ............... 66 Adolescent Pregnancy Prevention Oswego County BOCES ............ 74 Advanced Strategy Adventures...... 64 Advocacy and Accessibility Programs ................................... 63 Advocates Incorporated.................. 58 Agape Transportation...................... 82 Alcohol Drug Abuse Prevention Education Program .................... 65 Alcoholics Anonymous — Syracuse Service Center ........... 78 ALS Association of Upstate New York.................................... 46 Alzheimer’s Association CNY ... 46, 75 American Cancer Society ......... 51, 52 American Diabetes Association of CNY ....................................... 46 American Foundation for Suicide Prevention...................... 46 American Heart Association/ American Stroke Association .... 46 American Lung Association in New York.................................... 46 American Parkinson Disease Association................................. 46 American Red Cross of Western and CNY....................... 44 American Red Cross—MadisonOneida Branch .......................... 44 Arbor House-Chemical Dependence Program ............... 68 Arc of Onondaga County ............... 58 Arc of Oswego County Senior Day Habilitation Program................... 75 ARC of Oswego County / Oswego Industries .................... 58 ARISE & Ski .................................... 64 ARISE at the Farm........................... 44 ARISE Employment Programs......... 83 ARISE, Inc. ..................................... 44 Arthritis Foundation......................... 46 Auburn Community Hospital........... 52 Aurora of Central New York Adult

Employment Services................. 83 AURORA of CNY ............................ 58 Baldwinsville Facilitator................... 79 Band Aid Personal Care Service..... 82 Barnabas Apartments..................... 68 Barnabas House ............................. 69 Behavioral Health Services............. 58 Bicycle Helmet Program ................. 53 Birthright of Onondaga County....... 74 Booth House.................................... 69 Boys and Girls Club of Syracuse.... 84 Boys Town National Hotline............. 67 Brain Injury Association of NYS ...... 60 Breast Cancer Support Group........ 80 C.H.A.D. ......................................... 78 Café Plus ....................................... 80 Call-N-Ride...................................... 82 Calvary Chapel Syracuse Group..... 48 Camp Good Days............................ 52 Cancer Care.................................... 52 Cancer Information Service ............ 52 Cancer Legal Advocacy and Services Program (CLASP)........ 70 CancerConnects, Inc...................... 52 Car Seat Program ........................... 53 Care Net Pregnancy Center of Northern New York..................... 74 Casey’s Place.................................. 53 Catholic Charities............................ 82 Catholic Charities Expanded In-Home Serv. for the Elderly..... 75 Catholic Charities Men’s Shelter..... 69 Catholic Charities of the Finger Lakes .............................. 54 Catholic Charities Onondaga County ............... 54, 69 Catholic Charities Oswego County ................... 54, 72 Cayuga County Health Department Prenatal Maternal and Child Health Programs............... 74 Cayuga County Long-Term Care Access Office ............................ 75 CNY Perinatal and Infant Bereavement Network ............... 50 CNY Coalition for Young Children with Special Needs...... 54 CNY Developmental Disabilities Regional Office .................... 60, 64 CNY Regional Perinatal Center....... 74 CENTRO Call-a-Bus........................ 82 Chadwick Residence...................... 69 Charity for Children ........................ 54 Chemical Dependency Treatment at Crouse .................. 79 Child Care Solutions ....................... 54 Child Safety Seat Program.............. 54

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Children and Family Services.......... 54 Children’s Rights and Family Law Clinic................................... 71 Christopher Community .................. 69 Clover Corner Senior Program ....... 75 CNY ASA Spectrum Support........... 80 CNY Autism Society of America ..... 60 CNY Celiacs Support Group .......... 80 CNY Community Foundation........... 47 CNY Sensory Processing Disorder Parents Connections Group ...... 80 CNY Services.................................. 60 CNY Works, Inc............................... 83 Cocaine Anonymous....................... 79 Community Options, Inc. ................ 60 Community-Wide Drug-Free Coalition/Prevention Program..... 65 Conifer Park Clinic .......................... 79 Contact Community Services – Suicide Prevention Hotline ....... 67 Cornell Cooperative Extension of Oswego County.......................... 50 County of Oswego Council on Alcoholism and Addictions ........ 79 County South Family Resource Center........................ 56 Couple and Family Therapy Center........................... 55 Crohn’s and Colitis Foundation of America............... 47 Cuse Kids Club .............................. 52 Cystic Fibrosis Foundation.............. 47 DAV Van (Disabled American Veterans) ................................... 82 David’s Refuge................................ 60 Department of Social Services Cayuga County........................... 44 Madison County ........................ 44 Onondaga County ..................... 44 Oswego County ......................... 45 Depression Bipolar Support Alliance....................................... 80 Diabetes Support Group................. 80 Dialysis Clinic, Inc. (DCI) ................ 58 Domestic Violence Hotline ............. 67 Dorothy Day House ........................ 69 Down Syndrome Association ... 47, 81 E. John Gavras Center.................... 47 Eastside FRC................................... 56 Eat Smart NY Program of Cornell Cooperative Extension .............. 72 Elder Law Clinic .............................. 71 Eldercare Locator .......................... 76 Elmcrest Children’s Center.............. 54

continued on page 86

Neuro_MD_7_25x10.qxp_Layout 1 12/8/16 3:29 PM Page 1

RELY ON THE EXPERTISE OF UPSTATE’S NEUROSCIENCE TEAM UPSTATE OFFERS THE REGION: CNY’s largest Neurosurgery group • Longest established Neurology program • Highest level of imaging during brain surgery • Multidisciplinary Neuro Oncology • Neuroradiology • Concussion Management • Brain Rehabilitation • Only Neuropathology lab • Center of Excellence for Alzheimer’s Disease • 24/7 Level-1 Trauma Center • Only Comprehensive Stroke Center • AND…

Power of collaboration

Neuro ICU and entire hospital floor dedicated to the brain

Brain tumor research

Pediatric Neurology

MRI during brain surgery

E X P E RT I S E . C O M PA S S I O N . H O P E . 2017 CNY Healthcare Guide - 7


Physicians, Shouldering the Brunt, Carry On

To my knowledge, no other profession has had to endure more changes or more attacks on their autonomy than that of physicians

‘Repealing and replacing the ACA would be like canceling an important experiment before the results were in. The ACA has been rolled out in phases and will continue to be rolled out until 2022. None of the critical players in healthcare (physicians, hospitals, insurers) is actively lobbying congress to kill the ACA.’

By George W. Chapman


have worked with physicians, as an administrator or consultant, in every type of healthcare setting including primary care, specialty care, community and regional hospitals, health centers, clinics, for profit, nonprofit, urban and rural for my entire career. At no time have I been more impressed by their professionalism, fortitude, resiliency, adaptability and, yes, sanity, as I am now. Unbeknownst to most people, your physician has managed to carry on and provide you with excellent care while shouldering the brunt of the most radical and comprehensive (but well intentioned) changes in the healthcare industry since Medicare. Despite the virtual healthcare war being waged in Congress and all the uncertainty in the industry it creates, your physician continues to provide excellent care and remains your best advocate. The Patient Protection and Affordable Care Act of 2010, or ACA, set into motion dramatic, pervasive and unproven changes in how healthcare will be organized, delivered and reimbursed. It will impact all of us, regardless of age or insurance. But most consumers would never know that

because the press and politicians have focused almost exclusively on the exchanges. The exchanges are a relatively small component of the entire ACA. Of the 20 million people who receive their insurance because of the ACA, 7 million are on expanded Medicaid which leaves only 13 million out of 320 million of us (4 percent) purchasing individual insurance from a commercial insurance company on the exchange. The obsession with the premiums and carriers offering insurance on the exchanges has totally overshadowed the rest of the ACA which impacts us all. There is much more at stake for physicians, hospitals, payers and all 320 million of us than just the exchanges. Some background is in order. Prior to the ACA, there was general consensus among the “players” (physicians, hospitals, insurers, government, employers) that our fragmented and super expensive US healthcare system had to change. Healthcare costs us more then $3.2 trillion annually or about $10,000 per person which is more than double the per capita costs in Germany, Sweden, Canada, France, Australia and Japan. The ACA was developed with input from all the players. But because everyone had vested interests to protect, what we got was compromise, not a perfect solution, and we all know how hard it is to keep everyone happy.

George W. Chapman is a health consultant who operates GW Chapman Consulting in Upstate New York. To reach him, email

8 - 2017 CNY Healthcare Guide

So what happened? The ACA became a political football and critics quickly dubbed it “ObamaCare.” When Medicare was passed into law in 1965, it wasn’t dubbed “JohnsonCare.” We all know the more political anything becomes, the more irrational, divisive, emotional and uncivil the discourse. Facts are twisted or spun — if not totally ignored — and the search for blame and the development of straw man arguments begin. There is far more to the ACA, and its impact on physicians in particular, than meets the public eye. Hundreds of billions have been invested by the players in preparation for the changes, agreed upon in principle, to improve affordability, access and quality. “Triple Aim” is the mantra of system reform: improve overall health, enhance the experience of receiving care and lower costs. Six years into the ACA, just about every horse is out of the barn. Repealing and replacing the ACA would be like canceling an important experiment before the results were in. The ACA has been rolled out in phases and will continue to be rolled out until 2022. We are half way. Because of all that has been invested so far, none of the critical players in healthcare (physicians, hospitals, insurers), is actively lobbying Congress to kill the ACA. Too much money has been invested in complying with the ACA, especially by physicians and hospitals. Our healthcare system will take time to fix and starting over or introducing new legislation half way through the 12th-year ACA experiment makes no sense. As politicians, pundits and analysts pontificate, and government agencies regulate, and “big insurance” and “big pharma” bloviate about decreased profits, physicians have quietly scrambled to comply with the myriad of mandates and changes, all the while managing to take care of us. In order to get paid, or not be penalized, physicians have had to (for better or worse): master one or more electronic medical records systems; morph into population managers; transition from fee-forservice reimbursement to fee-forquality or outcome; learn new and ever changing procedural and diagnostic coding; adhere to quality metrics and incentives that differ by third party payer; forfeit their autonomy by working with “care management

teams;” affiliate with the alphabet soup of “health systems” out there such as ACOs (Accountable Care Organizations) and CINs (Clinically Integrated Networks); compete with retail clinics; incorporate telemedicine and online access; and much more. Factor in declining revenue and increasing expenses on top of all this and you can appreciate what physicians have had to deal with over the past few years. While physicians aren’t happy with every aspect of the ACA, most agree things had to change. Despite all the regulations, mandates, confusion, and even uncertainty as to how they will eventually be paid, physicians do remarkably well according to their patients. A Harris poll from about a year ago revealed that 88 percent of those surveyed report they were “satisfied” with their most recent doctor visit. The aspects of a visit to the doctor’s office considered to be “very important” are: doctor’s training and expertise: 83 percent; doctor’s ability to access overall medical history: 65 percent; time spent with doctor: 58 percent; ease of making an appointment: 49 percent; efficient and simple billing process: 45 percent; ability to communicate with the doctor by phone or email: 44 percent; time spent waiting: 43 percent; convenience of office location: 40 percent; minimized paperwork 32 percent; office appearance: 31 percent. To my knowledge, no other profession has had to endure more changes or more attacks on their autonomy than that of physicians. Yet, they are exhibiting an uncanny ability to block all the “distractions” around them and focus on us in the exam room. Physicians are a tough breed. They aren’t looking for our sympathy. Physicians are looking for us to be compliant and to take responsibility for our health. They want us to be active partners in our healthcare. Their success will depend on our success in the new reimbursement system. Finally, I think a little understanding and appreciation are in order. Hopefully, you now have a little better idea of the conditions under which they are working. So… if your physician is running a bit behind or seems to rarely look up from his/ her laptop, cut him/her some slack. Consider how they must carry on while shouldering the brunt of change.


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2017 CNY Healthcare Guide - 9

Why We Need to Reach for More Fruit By Anne Palumbo


ust a banana and half an apple. Or a large orange and a handful of strawberries. Say a medium pear and a glass of grape juice. That’s all it takes for us to meet our USDA recommended requirement of a cup and a half to two cups of fruit every day. No sweat, right? Not for some of us. But for most of us — we’re talking three-quarters of Americans — we’re not eating enough fruit, which is somewhat surprising, even a bit distressing, when you consider the caliber of fruit’s benefits. Why should we reach for more fruit? According to the Centers for Disease Control and Prevention, eating more fruit as part of a healthy diet may help us reduce our risk of chronic diseases — such as heart disease and Type 2 diabetes — and some forms of cancer. Fruits can provide these amazing health benefits because, similar to vegetables, they’re remarkably high in vitamins, minerals, antioxidants and fiber, while being considerably low in calories, fat, sodium and cholesterol. What’s more, most fruits boast an impressive array of phytonutrients, beneficial compounds that promote good health and may prevent disease. Ongoing research suggests that phytonutrients do a body good because they have the potential to stimulate the immune system and prevent toxic substances in the diet from becoming carcinogenic. They have also been found to reduce inflammation, slow the growth rate of cancer cells and reduce oxidative damage to cells. More food for thought: Fruits are ready sources of several essential nutrients that are under-consumed in the U.S., such as potassium, vitamin C, folate, and fiber. Potassium helps to maintain healthy blood pressure while vitamin C is important for growth and repair of body tissues. Folate reduces the risk of birth

‘Fruits can provide these amazing health benefits because, similar to vegetables, they’re remarkably high in vitamins, minerals, antioxidants and fiber, while being considerably low in calories, fat, sodium and cholesterol.’

defects during a baby’s development, and fiber keeps us regular, helps reduce blood cholesterol levels, and may lower the risk of heart disease. Something else to chew on: Fruits, as mentioned, are naturally low in calories and yet high in fiber—an ideal combo for weight management as well as weight loss. Fiber, which takes longer to digest, promotes a full feeling that keeps us satiated longer. Translation? We may feel too full to reach for that Snickers! So why aren’t we eating more fruit? Many excuses abound. But here are a few of the most common ones: it’s too expensive; it spoils too quickly; it’s not convenient; and it’s not a priority. If any sound familiar, read on for ways to counter the excuse and up your fruit consumption. Expense: Save money by buying in-season produce (prices are typically more reasonable) or frozen or canned. Do a little research and find stores, including farmer’s markets, that have the best deals on fruit. Spoilage: Buy just a few day’s worth at a time. Opt for dried fruit (¼ dried

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fruit is equal to a serving of fruit). Make smoothies out of fruit that’s a tad past its prime. Buy frozen (choose 100 percent frozen fruits without added sugars) or canned (look for fruit that’s canned in water, its own juice or light syrup—to be drained and rinsed). Convenience: Go for fruits with peels (oranges, tangerines, bananas) that can be tossed in a lunch bag or purse. Select fruit that you find easy to eat and prepare. Drink 100 percent fruit juice (in moderation: it can be packed with sugar and contains little or no fiber). Eat dried fruit (again, in moderation: a little can go a long way and be quite caloric). Priority: Multiple studies have demonstrated fruit’s strong link to overall good health and disease prevention. Spend some time researching this connection and you may be more inclined to make fruit a daily priority. I know I have. Are some fruits better for us than others? Yes, some are more nutrient- and antioxidant-rich than others. But, in the end, the fruit you choose all depends on your health priorities and taste preferences. Put another way, if your blood pressure concerns you and yet you don’t like bananas—a fruit that helps maintain a healthy blood pressure—bananas might not be the fruit for you. I worry about cancer a lot and yet I’m not a fan of plums, a fruit that bursts with free-radical-gobbling antioxidants. Everything is relative. What recent studies on fruit consumption have revealed is this important find: eating a greater variety—but not necessarily a greater quantity—of fruit significantly reduces the risk for

certain diseases, such as Type 2 diabetes and some cancers. In other words, we should aim to eat a “rainbow of fruits” each day to get an assortment of vitamins, minerals and antioxidants that all come together to help us live longer, look better, and even prevent disease. On that note, here are eight good-for-you fruits that are readily available in most markets, reasonably priced, and fairly convenient to eat.

Apples Does an apple a day really keep the doctor away? While that’s a tall order for any fruit, apples do provide enough health benefits to possibly keep the doctor at bay. A good source of cholesterol-clearing fiber, apples brim with a unique array of antioxidants that researchers have linked to reduced lung cancer and asthma risk and a lower risk of death from heart disease. Be sure to eat the super-nutritious skin.

Bananas When it comes to regulating blood pressure, nothing beats a banana. Loaded with potassium—a mineral that helps maintain normal blood pressure by blunting the effect of sodium—bananas are also a good source of heart-healthy fiber and vitamin B6, a behind-the-scenes vitamin that helps maintain a healthy nervous system and assists in the production of mood-boosting serotonin. Athletes often grab a banana because its natural sugar gives a substantial and sustained shot of energy.


antioxidant and anti-inflammatory that studies suggest reduce the risk of certain cancers (colon), rheumatoid arthritis, and kidney stones. Vitamin C also works hard to keep bones, muscles and tissues in tip-top shape and helps skin stay young-looking.

Feeling forgetful lately? You might want to make blueberries your go-to fruit. Several studies have demonstrated that daily consumption of modest amounts of blueberries dramatically slows impairments in memory and other mental decline. Feeling creaky lately? Another reason to pop a few blues—they’re super sources of vitamin K and manganese, two nutrients that help maintain strong bones.


Cantaloupe Eating fresh cantaloupe boosts your intake of two crucial nutrients: vitamins A and C. Just a cup of cubed melon, in fact, gives you more than your daily recommended intake for vitamin A, a powerhouse vitamin that is essential for growth, immune function, healthy skin and good vision. Some consider cantaloupe a “secret weapon” for smooth, younger-looking skin, thanks to its unique combo of both vitamins A and C. (See “Oranges” for all the benefits of vitamin C.)

Grapes Grapes—especially the dark-colored ones—offer up a bonanza of health benefits. Revered for their resveratrol, a superstar antioxidant that may reduce bad cholesterol and quell inflammation, grapes may lower our risk for heart disease and some cancers and may also help prevent or slow Alzheimer’s disease. And despite a grape’s high sugar content, a recent study suggested that consuming grapes may actually lower the risk for developing Type 2 diabetes.

Oranges Oranges and all citrus fruits are vitamin C gold mines. An essential nutrient that keeps our immune system humming, vitamin C is also a powerful

Pineapples are the only fruits that contain bromelain, a digestive enzyme that aids digestion, quells inflammation and may help reduce certain kinds of pain. This tropical fruit may also be your ticket to standing tall and feeling peppy, as it’s loaded with manganese, an essential mineral for strong bones and energy production.

Strawberries The heart-shaped silhouette of this potent little package says it all: strawberries are good for hearts. Chock-full of powerful antioxidants and nutrients, these red gems help to increase good cholesterol, lower blood pressure, and make our blood vessels more elastic. Just one serving—about eight strawberries— provides more immune-boosting vitamin C than an orange. It’s not that hard or expensive to eat the recommended amount of fruits. When you consider all the benefits, not to mention their great taste, well, it might just get downright easy.

Anne Palumbo is a columnist for In Good Health — CNY’s Healthcare Newspaper, where she writes the column SmartBites, discussing all types of food. She can be reached at

2017 CNY Healthcare Guide - 11

Leaders in CNY Health Care Allison A. N. Duggan, MD Executive vice president and chief operating officer, Oswego Hospital Since what year with Oswego Health: 2001 Since what year in the current position: 2015 „„ Education: Bachelor’s degree: New York University; medical degree: Upstate Medical University; surgery internship and residency: Howard University. Career Highlights: Her continued career advancement at Oswego Health, which began as the chief of surgery at Oswego Hospital. Also has served as president of the Oswego Hospital medical staff and vice president for medical affairs. While in a leadership position she continues to provide general surgery services, especially breast cancer care. Current affiliations: American College of Surgeons, American Medical Association, American Society of Breast Surgeons, Association of Women Surgeons, American Association for Physician Leadership and American College of Healthcare Executives. „„ How do you describe your managerial philosophy or approach? One of the things I pride myself on is the ability to listen. Good ideas can be found throughout any organization and at all levels as long as you take the time to listen to your employees. I think my approach throughout my career has been one of inclusion, where everyone’s voice can be heard and everyone’s ideas listened to and appreciated. „„ What type of skill set do you possess which makes you an effective leader? With a surgical practice, the ability to correctly assess a situation and act on it is essential. Those skills of evaluating a situation, understanding the underlying causes and

finding solutions are among those skills I use in my position as executive vice president and COO of Oswego Hospital. These effective leadership strategies transcend roles and industries and I hope they will prove effective as we move forward. I also feel that continued learning is a must in any position and continued medical and business education has helped to keep our vision progressive and up to date. „„ What do you do for fun? One of my greatest pleasures is to be able to travel. I love to experience new and varied cultures and places.

Andrea Lazarek-LaQuay Chief clinical officer, VNA Homecare With organization since: 2013 Since what year in the current position: 2013 Education: Master of Science in Nursing Education and Bachelor of Science in Nursing from SUNYIT Utica-Rome. Associate of Applied Science in Nursing from St. Elizabeth’s College of Nursing in Utica. Earned a development dimensions international facilitator certification and a certification through PentaHealth as an integrated chronic care specialist trainer. She is currently pursuing credentialing through the American College of Healthcare Executives. Career Highlights: Began her nursing career more than 20 years ago. Has spent the past 17 years in various leadership capacities for organizations that transcend as far as the New York City region. Leadership role as chief clinical officer has been instrumental in developing and implementing programs and interventions across multiple business lines, thereby enabling VNA Homecare to readily anticipate and respond to the changing needs of the

12 - 2017 CNY Healthcare Guide

region’s health -care delivery system. Has most recently led the expansion of care management services to 48 Upstate New York counties through the system’s MLTC plan, which has grown from 300 members to more than 3,000 members in 18 months. Included among accomplishments has been serving as the lead clinical writer for multiple grant applications over the last seven years receiving over $35 million dollars in funding. Recipient of several awards, scholarships and accolades including the Follow the Leader award from Leadership Mohawk Valley. Current Affiliations: Adjunct faculty member for public health nursing at SUNY Poly Utica-Rome. Board member appointments including president of Crouse College of Nursing and member of St. Elizabeth’s College of Nursing and Upstate Medical University College of Nursing. Also a member of the American College of Healthcare Executives and New York Organization of Nurse Executives & Leaders (NYONEL). Aligned with the Future of Nursing as Central New York Regional, co-chairwoman and president of Sigma Theta Tau International Honor Society of Nursing, Iota Delta Chapter. „„ How would you describe your managerial philosophy or approach? My approach primarily centers around coaching and mentoring. I have been fortunate to have wonderful nursing mentors and other leaders who have guided my development and supported me in my endeavors. In my role as a leader, I want to provide those around me with opportunities to grow by encouraging them to not only cultivate their interests but have the courage to try new things. I firmly believe that this approach not only helps motivate people and help them be more effective in their current positions but also encourages them to grow both professionally and personally. „„ What type of skill set do you possess

which makes you an effective leader? I think one of the most effective skills I’ve tried to cultivate as a leader is to listen. While it’s important to challenge individuals, provide support and help them grow, it is equally important to create an environment where people feel comfortable expressing their concerns, fears and ideas. From there, we can work together to move forward. „„ How can the healthcare industry in the region be improved? Our nation’s healthcare system is rapidly changing and it’s incumbent upon all organizations responsible for delivering that care, regardless of the capacity in which they are doing it, to seek ways to approach challenges collaboratively. We all have something to offer and by working together we will be better able to meet the community’s changing needs. „„ What do you do for fun? I am a firm believer that we only regret the things we didn’t do and I try to take advantage of every opportunity that presents itself. smilesbydesignsyracuse OR website: out on Whether it’s trying out a Check groupuspainting class, a new restaurant or picking a ransmilesbydesignsyracuse OR website: Check us out on dom place to visit on vacation,Susan I alwaysDunn, smilesbydesignsyracuse Check us out on& Roksolana D.D.S. Stets, D.D.S.OR website: enjoy exploring something new. While I’ve worked in the Syracuse area over Susan Dunn, Dunn, D.D.S. Susan D.D.S. & &Roksolana RoksolanaStets, Stets,D.D.S. D.D.S. the years, I have recently become a new  General & Family Dentistry resident and am looking forward to all the new and wonderful things that Syracuse Cosmetic Dentistry  General Dentistry and Onondaga County offer! General & Family Dentistry

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rent position: November  (315) 474-1711 2014 Education: M e d i c a l A Smile Promotes Face Value”  school, SUNY Upstate A Smile Promotes Face Value” Medical Center; specialty training, SUNY Upstate Medical A Smile Promotes Face Value” Center; bachelor’s degree, Cornell University. Career Highlights: Board-certified in internal medicine and medical oncology; clinical assistant professor of medicine, Upstate Medical University; chief of medicine, Crouse Hospital 2004-2012; co-chairman, acute care committee, Crouse Hospital 2004-2012; American Society of Clinical Oncology (ASCO) Clinical Trial Award for improving cancer care through clinical research, 2008. Current affiliations: Crouse Hospital medical staff; clinical assistant professor of

(315) 474-1711 “A Smile Promotes Face Value” 2017 CNY Healthcare Guide - 13

medicine, Upstate Medical University; American Society of Clinical Oncology. „„ How do you describe your managerial philosophy or approach? My leadership style is one of participatory management and teamwork. It is imperative for individuals to work as a team. When the team succeeds, everyone succeeds. „„ What type of skill set do you possess which makes you an effective leader? I respect and value the skills and talents of all those who make up our team. I understand the importance of each role and how the strength of the team and ultimate success is the responsibility and privilege of all members. I am strategically minded and enjoy creating a better tomorrow. I also love being an oncologist and I’m very proud of our practice. I am also grateful to all those who entrust Hematology-Oncology Associates with the management of their healthcare. „„ How can the healthcare industry in the region be improved? The healthcare industry will not improve until reform occurs on many levels, including pharmaceutical and insurance reform. For this reform to make a substantial difference, it needs to be realistic, relevant and must maintain the highest level of quality coupled with the patient/physician partnership at its core. Physicians are spending too much time on non-patient care-related activities in an effort to comply with new reform mandates. In fact, in a survey of 1,000 medical groups, including 48,000 physicians nationwide, 84 percent felt that Medicare’s quality reporting programs, the intention of which was to increase quality, does not enhance the MD’s ability to provide high-quality care and has had a negative impact on productivity. It is a very complex system that needs change but we should be proud that care and access in our region is among the finest in the nation. „„ What do you do for fun? I enjoy spending time with my family, traveling with my wife to Boston to be with our son and daughter. I like to ski and spend time with friends.


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Chief medical officer, Upstate University Hospital; associate dean for clinical affairs, Upstate Medical University With the organization since: 2013 Since what year in the current position: 2013 Education: Bachelor ’s degree in pharmacology / toxicology from University of Wisconsin; medical degree from University of Wisconsin; master’s degree in medical science (MMSc) from Harvard Medical School; master’s in business administration (MBA) from Babson College. Career Highlights: Giving Grand Rounds in the Ether Dome at Massachusetts General Hospital, the 170-year-old amphitheater where anesthesia was first discovered; training in healthcare delivery improvement with Dr. Brent James at Intermountain Healthcare; moving to Syracuse to take on my present role. „„ How do you describe your managerial philosophy or approach? I am a “Theory Y” manager, as I trust the internal motivation of the vast majority of employees and believe that they are a hospital’s greatest asset. In general, I try to treat people with respect, provide them with the tools, resources and information they need to do their work, and then allow them to carry out the activities that they’ve been trained to do; activities which hopefully provide them with a sense of accomplishment and joy. „„ What type of skill set do you possess which makes you an effective leader? I am a psychiatrist, and both from my training and natural inclination, have good listening skills. I also find that I can take multiple perspectives on an issue, critical for handling conflict and mediating resolution. „„ How can the healthcare industry in the region be improved? Improving access to mental health and substance abuse treatment; greater attention to end-of-life care, with an emphasis on patient-centered goals of care; preparing for new payment models that focus on value rather than volume. „„ What do you do for fun? I feel fortunate in that I have fun at work. I have wonderful colleagues and I enjoy helping to instill change within an organization. I also find joy in the time I spend seeing patients and teaching residents and students. Outside of work, my children bring me great naches from their success at school and in sports. I spend a lot of time at hockey rinks, soccer fields and

Charles “Chuck” Gijanto

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President and chief executive officer, Oswego Health With Oswego Health since: September 2015 Since what year in the current position: September 2015 Education: Bachelor ’s degree in business administration from Siena College; master’s degree in health systems administration from the Rochester Institute of Technology. Career Highlights: Oswego Health, president and CEO; Baystate Health (Western Massachusetts), president of regional markets; CVPH Medical Center (Plattsburgh, N.Y.), chief operating officer, chief financial officer, vice president for strategic business development; Fletcher Allen Healthcare (Burlington, Vt.), vice president of financial services; Moses-Ludington Hospital (Ticonderoga. NY), chief financial officer. Executive committee member, Massachusetts Hospital Association. Current affiliations: Board member of the Central New York Care Collaborative. Steering Committee member of the Oswego County Integrated Delivery Network (a partnership between Northern Oswego County Health Services Inc., Oswego County Opportunities, The Rural Health Network, and Oswego County Health and Social Service departments). Member of Knights of Columbus and Elks. „„ How do you describe your managerial philosophy or approach? I take my work very seriously, but I do not take myself seriously. I wouldn’t ask anyone to do anything that I wouldn’t do myself, if I can. I believe in service-oriented leadership. It is important for leadership to walk a mile in our respective staff’s shoes. We need to understand the challenges our staff face in doing their work every day so we can try and help make their jobs a little easier. „„ What type of skill set do you possess which makes you an effective leader? I try to be a good listener and overall believer in strong multi-directional communication. I think people in my prior organizations would say that I am approachable, willing to listen and try my best to do what is best for the organization. „„ What do you do for fun? I run, I bike, and in general enjoy the outdoors. I am also a parrothead (follower of Jimmy Buffett’s

music). I like to read fiction, particularly stories of espionage.

Christopher R. Williamson Chief operating officer, Associated Medical Professionals of NY (A.M.P.) With the organization since: June 2007 Since what year in the current position: June 2007 Education: Bachelor ’s degree in business management, concentration in finance and economics, SUNY Brockport; master ’s in business administration, concentration in healthcare management, American Intercontinental University. Career Highlights: Helped establish and develop Associated Medical Professionals of NY from the original founding specialty practices of urology and radiation oncology in 2007. Over the course of nine years, A.M.P. has established itself as a quality, integrated healthcare organization that provides continuity care amongst a vast geographical area covering seven counties and large patient base. A.M.P. consists of nearly 50 providers and 225 support staff, who care for their patients out of 10 clinical locations and support 10 affiliated hospitals. A.M.P. has become an integral part of the Central New York healthcare community and also is a nationally known multi-specialty practice. Current affiliations: Medical Group Management Association. Large Urology Group Practice Association (LUGPA), which represents the top 25 percent of all largest urology specialists in the country. „„ How do you describe your managerial philosophy or approach? Above all, I strive to be fair, honest and respectful of anyone and expect the same from others. I am here to support and drive the team to a mutual end goal. I enable the managers and staff to work independently when possible. I do not like to micromanage people. My management style is based on various circumstances, where people are led based on their proven abilities. I tend to think I lead by example and want to show how my commitment, dedication, and drive to the organization should be followed by all. I take ownership and responsibility to ensure project items are executed properly. „„ What type of skill set do you possess which makes you an effective leader? Integrity, honestly, patience and teamwork. I am a contributing and productive team member. I am committed to developing

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leaders within to further enhance their abilities, contributions and support of the organization. „„ How can the healthcare industry in the region be improved? All of the healthcare organizations in the area need to continue to work together to improve patient care and outcomes. Utilizing resources to share health information electronically through the exchanges in place will help improve the quality of care and reduce costs by increasing efficiencies over time. Overall, collaboration amongst all organizations is needed to provide the best possible care to all of the patients in our communities. „„ What do you do for fun? I enjoy spending time with my wife and two children. I like being involved with my kids’ activities as much as possible. I enjoy exercising, soccer, hiking, fishing and spending time in the Adirondacks with my family and friends.

Dan J. Vick, MD Vice president for medical affairs, chief medical officer, and corporate compliance officer, Oneida Healthcare With organization since: 2011 Since what year in the current Position: 2011 Education: Bachelor ’s degree in psychology, University of Virginia (1984); medical degree from the Medical College of Virginia, Virginia Commonwealth University (1994); master’s in business administration with a focus in healthcare management from Regis University (2008); current candidate for Doctor of Health Administration from Central Michigan University. Transitional internship, Walter Reed Army Medical Center, Washington DC (1995); pathology residency, National Capital Consortium Program (military) (1999); board-certified in anatomic clinical pathology, medical management. Career Highlights: Assistant chief, department of pathology, DeWitt Army Community Hospital, Ft. Belvoir, Va., (1999-2002); chief, division of anatomic pathology and medical director, microbiology section, Dwight David Eisenhower Army Medical Center, Ft. Gordon, Ga., (2002-2003); partner, St. Joseph’s Pathology, PC; associate attending pathologist, St. Joseph’s Hospital Health Center, Syracuse (2003-2010). Current Affiliations: American Medical Association, currently an alternate delegate

to the AMA House of Delegates from the Medical Society of the State of New York (MSSNY); serves as chairman of the committee on emergency preparedness and disaster/terrorism response, as well as vice chairman of the insurance and member benefits committee at MSSNY, where he is also a member of the budget and finance committee and the forensic medicine committee; president-elect of the Onondaga County Medical Society; member of the American Association for Physician Leadership, American College of Healthcare Executives, American Society for Clinical Pathology (fellow), Association of Military Surgeons of the United States, College of American Pathologists (fellow), and the Royal Society of Medicine (fellow). „„ How do you describe your management philosophy or approach? I find that it is not effective to use only one type of management style. I often adapt according to the individual and the situation. My approach is often tailored to focus on professional and personal development. By creating an environment that positions employees for success through enablement and effective communication, we are able to facilitate quality outcomes. „„ What type of skill set do you possess which makes you an effective leader? One of the most important skills that has contributed to my success is my ability to adapt. A fluid management philosophy has been essential to my success due to the number of different employment arenas in which I have worked. The ability to listen and communicate effectively is also critical. „„ How can the healthcare industry in the region be improved? Healthcare in Central New York can continue to improve by providing patients with increased access to specialty services with a focus on quality outcomes, increased safety and a positive patient experience. „„ What do you do for fun? Spending time with my wife and daughters. Photography, primarily landscape and urban/ architectural. Music: I studied piano and percussion, as well as music theory and composition. I performed with the Onondaga Civic Symphony Orchestra for about four years, but have turned my attention more to composing in recent years. I also enjoy collecting vintage and antique fountain pens.


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Daniel J. Mather Practice manager, Oswego County OBGYN PC Since what year with current company: 1985 Since what year in current position: 1988 Education: State University of New York College of Technology, bachelor’s degree in computer science, cum laude (1984); New School University, master’s degree in health services administration (1999). Current affiliations: Advisory board member, Oswego County Rural Health Network; medical assistant advisory board member, Bryant and Stratton College; Center for Instruction, Technology & Innovation New Visions Program advisory board; board of directors and past commodore, Oswego Yacht Club; co-president, J/30 National Class Association; secretary/treasurer, Eastern Yachting Circuit; award liaison, Girl Scouts USA; past president, St. Stephen’s Church Parish Council. „„ How would you describe your managerial philosophy or approach? Very hands-on. I do not ask any more from our employees than I would myself. I try to know as much about all positions as possible. „„ What type of skill sets do you possess which make you an effective leader? Hardworking, fair and personable „„ What do you do for fun? Competitive sailboat racing; sailing for leisure and travel.

David E. Baum, MD Chief medical officer and senior VP of medical services, F.F. Thompson Hospital. With the organization since: 1987 Since what year in the current position: July 2014 Education: Albany Medical College, MD; University of Rochester Medical Center, internship and residency; Cornell Law School, JD. Career Highlights: Becoming involved in the medical staff executive leadership at Thompson and working with the former and current administrators to engage medical staff in a meaningful quality improvement process. Current Affiliations: Attending emergency department physician, FF Thompson Hospital. „„ How do you describe your managerial


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philosophy or approach? Try to identify a few issues at a time where change might have a meaningful impact. Reach out to all the people who have an interest in seeing positive change occur. Try to keep the number of people involved to a minimum so the process of change can happen efficiently. Make sure to reach a consensus from all stakeholders who have been part of the process before any change is implemented. All disagreements are resolved through communication and compromise before moving forward. Once agreed upon, execution of the change is considered vital and processes for the implementation are put in place with audits to make sure the change is occurring in a smooth manner. „„ What type of skill set do you possess which makes you an effective leader? I am inclusive and believe in being open to other viewpoints. Recognize that a proposal that I may put forth is the starting point of a discussion, not the final product. Being an effective listener is probably the most important attribute of an effective leader. Being proactive and reaching out to others helps one to understand the day-to-day concerns of the organization. „„ How can the healthcare industry in the region be improved? Healthcare will improve over time as a result of affiliations that are occurring between small, community hospitals and the larger, tertiary care centers. The community hospitals will greatly benefit from resource allocation with greater availability of specialists. The development of accountable care networks will permit a streamlining of care for patients and allow for greater communication and coordination of care for those patients. „„ What do you do for fun? Doing things outdoors with family— from hiking in the Adirondacks to skiing, golfing or sailing.

David Lundquist President and chief executive officer, Rome Memorial Hospital With the organization since: March 1, 2016 Since what year in the current position: March 1, 2016 Education: Bachelor of science in industrial engineering, University of Oklahoma; master of business administration, Oklahoma City University. Career Highlights: For 25 years, has served as CEO of hospitals in Oklahoma, New Jersey and most recently at the Health Al-

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liance of the Hudson Valley in Kingston, NY, where he navigated three hospitals and two residential centers through a successful affiliation and system integration. Current affiliations: American College of Hospital Executives, Mohawk Valley Edge „„ How do you describe your managerial philosophy or approach? Real leadership value is based upon effective development of teams that develop effective plans driven by proactive/positive attitude, and effective communication. „„ What type of skill set do you possess which makes you an effective leader? A firm belief that TPA [teams, plans, attitude] works. I value open communication to cultivate relationships with all stakeholders to prioritize and achieve objectives. „„ How can the healthcare industry in the region be improved? Total focus on quality of care by all stakeholders, including providers, payers and the business community without political interference. „„ What do you do for fun? Variety of sports, spending time with family and friends.

Dean DeRoberts, M.D. Owner and founder of DeRoberts Plastic Surgery, PLLC With the organization since: 2010 Since what year in current position: Plastic surgeon since 2000 Education: Sixteen years of professional education: Cornell University, bachelor ’s degree in biology; University of Buffalo, master’s degree in science; SUNY Upstate Medical University, medical degree; Wake Forest University Medical Center, six years of residency in plastic and reconstructive surgery finishing as chief resident. Trained under Dr. Louis Argenta creator of the VAC the world’s No. 1-used wound healing device. Career Highlights: Board-certified plastic surgeon with nine years in private practice encompassing his own operating room, which has been awarded the highest possible accreditation; a physician assistant, three surgical RNs, two certified aestheticians, and additional office staff. My comprehensive plastic surgery practice is able to perform not only cosmetic and reconstructive surgery but also diagnosis and treatment of dermatologic issues, including skin cancer, rosacea, acne, spider veins, aging skin and the use of six different lasers for permanent hair removal, tattoo removal,

age/sun spot removal, skin resurfacing, and scar treatments. Current Affiliations: Member of American Society of Plastic Surgeons, American Board of Plastic Surgery, Onondaga County Medical Society, paid consultant for Medical Liability Mutual Insurance Company. Hospital privileges at SUNY Upstate Medical University (including Community Campus), St. Joseph’s Hospital Health Center, Crouse Hospital and Auburn Hospital. „„ How do you describe your managerial philosophy or approach? My practice is designed to be patient-centered with a comprehensive approach. Patients are seen as individuals who have various needs and desires. No one plan is applied to everyone. Using my 15 plus years of plastic surgery expertise allows me to provide patients with the full spectrum of options available to them from non-invasive treatments to surgical procedures. Then, with the help of my staff, we guide and support patients through the process to meet their individual goals. „„ How can the healthcare industry in the region be improved? Partnerships and networking among physicians and medical professionals to leverage services across the perceived boundaries to offer patients the best treatments available. „„ What do you do for fun? Traveling, snowmobiling and spending time with my family.

Durinda K. Durr Vice president clinical services and chief nursing officer, Rome Memorial Hospital With the organization since: October 2003. Since what year in the current position: October 2003 Education: Bachelor ’s degree from Syracuse University; master ’s degree from SUNY IT (now known as SUNY Polytechnic Institute). Career Highlights: Have had the opportunity to practice in many clinical areas along with experiences in sales, education, public health and leadership. Current affiliations: Central New York Organization of Nurse Executives and Leaders, treasurer; member of the board of directors, Rome Chamber of Commerce. College and university advisory board memberships: Pomeroy College of Nursing; Mohawk Valley Community College of Nursing; Utica College of Nursing; SUNY Polytech College of Nursing, Morrisville College of Nursing.

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„„ How do you describe your managerial philosophy or approach? My managerial approach is grounded in a participative model, I believe one has to be in the game to play the game. As a team member, each has a valuable position important to the mission, goals and outcomes of any organization. My expectation is that if you have been selected for the team it’s because you are viewed as capable of adding value in the form of ideas, work ethic and commitment to the organization. „„ What type of skill set do you possess which makes you an effective leader? Practiced emotional intelligence and skillful listening combined with conscientious framing of communication to fit the situation, which I believe to be essential skills needed to be an effective leader. „„ How can the healthcare industry in the region be improved? Continue to transition from a supply driven, fee-forservice, physician-centric system to a value-based, patient-centered, integrated practice model that is organized around patient need. „„ What do you do for fun? I enjoy all outdoor activities, skiing being my winter passion sport and kayaking my summertime fun activity. Reading and cooking are favorite indoor activities. I enjoy laughing and having fun with family and friends on a routine basis.

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Senior vice president of quality at the Mohawk Valley Health System (MVHS) With the organization since the early 1990s Career Highlights: Has served on the St. Elizabeth Medical Center (SEMC) medical staff since the early 1990s, including as its president and secretary/ treasurer. Has been associated with Pulmonary and Critical Care Associates of New Hartford since 1988 and has served as medical director of respiratory care and the intensive care unit at SEMC and as medical director of critical care services at Faxton St. Luke’s Healthcare (FSLH). Education: Medical degree from New York Medical College in Valhalla, NY; internship / residency and fellowship at Thomas Jefferson University Hospital in Philadelphia. Current affiliations: Board-certified in internal medicine, pulmonary diseases and critical care medicine. Member of the Society of Critical Care Medicine and a fellow in the American College of Chest Physicians.

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„„ What do you do for fun? Enjoys scuba diving, downhill skiing, golf, reading and video games.

providing better value in healthcare. „„ What do you do for fun? Spend time with family and friends; cook, shop, kayak and snowshoe.

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Regional president, Excellus BlueCross BlueShield, Mohawk Valley region. With the organization since: 1998 Since what year in the current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career Highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current affiliations:Current affiliations: Chairwoman of the Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE) board of directors; chairwoman-elect of the Community Foundation of Oneida and Herkimer counties board; member of the board of directors for Healthcare Workforce New York; the United Way of Herkimer and Greater Utica, and Adirondack Bank; advisory committee of Utica College Risk Management Insurance Curriculum; advisory committee of Utica College MBA program; and the Utica Rotary Club. „„ How do you describe your managerial philosophy or approach? Strive to lead by example as truly believe that management is only as strong as their employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty; as they are the backbone of the company. „„ What type of skill set do you possess which makes you an effective leader? Pride on being honest, transparent and ethical in every aspect. Active listener. Believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals. „„ How can the healthcare industry in the region be improved? As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward

Chief medical officer, Rome Memorial Hospital With the organization since: Aug. 15, 2016 Since what year in the current position: Aug. 15, 2016 Education: Medical degree, University of Buffalo School of Medicine and Biomedical Sciences; graduate medical education at the University of Pittsburgh Medical Center, Pittsburgh, Pa.; the Naval Hospital at Chelsea, Mass.; Boston City Hospital, Boston, Mass.; and Lahey Clinic, Boston, Mass. Career Highlights: Board certified in general surgery, pediatric surgery, emergency medicine and surgery for critical care/ trauma. Has more than 50 years of medical experience encompassing many aspects of both private practice and administration. Current affiliations: American College of Surgeons, the American College of Physician Executives, the American College of Healthcare Executives, the American Association for the Surgery of Trauma and the Society of Critical Care Medicine. „„ How do you describe your managerial philosophy or approach: I do not believe in micro-managing. I think a good manager provides guidance as to what is expected and then turns the issue over to the appropriate manager to run. I ask to be kept informed about those issues that the manager feels I need to know about. I basically believe that if you hire the right person as a manager they will know when and about what you need to be informed. If I feel I need something done differently I will inform the manager and give them the liberty to carry it out on their own terms. „„ What type of skill set do you possess which makes you an effective leader? Having worked as both a physician and a healthcare administrator, I have a unique perspective of the challenges today’s physicians are facing. Having had experience in my career as a private practicing physician, experience in multiple specialties, experience as an academic physician, experience as a department chairman and as a residency program director, and experience as a hospital administrator, I bring knowledge based on multiple

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viewpoints to the table. „„ How can the healthcare industry in the region be improved? I have only been in the region for a few months, but I believe that the competitive nature of the hospitals and physicians is a major detriment to the delivery of quality healthcare. The money spent on defending each facility and practice from competition would be far better spent on delivering quality healthcare to our patients. „„ What do you do for fun? I shoot sporting clays, listen to music — all types — and believe it or not I regard my daily job as fun and really enjoy my work.

Hazel Robertshaw Vice president of patient care services / chief nursing officer, F.F. Thompson Hospital. With the organization since: 2007 Since what year in the current position: 2008 Education: PhD in nursing, Florence Nightingale School of Nursing and Midwifery, King’s College, University of London; Bachelor of Science in nursing studies, University of Manchester. Career Highlights: Working with Roberts Wesleyan College to bring a RN-to-BSN program to Thompson’s campus, and, in 2015, helping Thompson Hospital once again achieve magnet recognition from the American Nurses Credentialing Center. Current affiliations: Membership in the American College of Nurse Executives and the American Nurses Association. Member of the advisory board for nursing programs at Finger Lakes Community College and Roberts Wesleyan College; board member of Finger Lakes Community College Foundation board. „„ How do you describe your managerial philosophy or approach? I would say my approach is facilitative — allowing individuals to grow, challenging them to achieve and be the best they can be. „„ What type of skill set do you possess which makes you an effective leader? Open, honest communication. Willingness to listen to others’ opinions. Willingness to face challenges. Tenacity and willingness to change. „„ How can the healthcare industry in the region be improved? Sharing best practices, learning from each other when things go wrong so we don’t all make the same mistakes. Improving the patient experience and developing the next generation of

thought leaders in healthcare. „„ What do you do for fun? I enjoy spending time with my husband and my two Chesapeake Bay retrievers. I love to travel and experience different countries and cultures.

James Cody Syracuse Veterans Administration Medical Center
director Since what year with organization: 1978 Since what year in current position: January 2000 Education: Master ’s degree in public administration with a concentration in health administration from New York University (1981); Bachelor of Science in health education from SUNY Cortland (1976). Career highlights: Entered federal service with the Department of Agriculture in March 1977 as a safety specialist at the Veterans Administration Medical Center in Brooklyn. Progressed through positions of increasing complexity and responsibility at the VA Central Office and then at VA medical centers in Washington, D.C., Baltimore, Md., Lyons, N.J. and Providence, R.I. Prior to being appointed medical center director at the Syracuse VAMC, was acting medical center director for 1½ years and associate director for three years at VAMC in Providence, R.I. Served as the CEO of a 106-bed tertiary and primary care teaching facility with a 48-bed nursing home care unit, community based outpatient clinics in seven surrounding sites, and a 30-bed spinal cord injury center. Directly responsible for the successful administration of the medical center’s total financial and personnel resources (an operating budget of $220 million and 1,325 full-time equivalent employees) and the coordination of these resources to meet the healthcare needs of more than 150,000 veterans in Central New York. Received the Presidential Rank Award for Meritorious Executives in 2009. Affiliations: Fellow, American College of Health Care Executives; member, University Hill Corporation Board, Syracuse; president/treasurer of the Healthcare Executive Group of Rhode Island; member, Senior Health Care Executive Society of N.J. (a group made up of the chief operating officers of medical centers throughout the state); member, DC Hospital Association Planning Committee; chairperson, advisory committee to the Group Health


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Association HMO in Washington, D.C.; part-time professor at the University of Maryland in its healthcare management program; completed numerous continuing education courses.

James Reed Excellus BlueCross BlueShield, regional president, Central New York region; senior vice president, marketing and sales With the company since: 1996 In current position since: 2009: senior vice president, marketing and sales; 2015: regional president, Central New York region Education: Bachelor ’s degree in business administration, Le Moyne College; Master of Business Administration degree, Le Moyne College. Career highlights: I have been fortunate to work for a great company based in Upstate New York for the past 20 years. Excellus BlueCross BlueShield is an organization that has provided an opportunity for me to learn and grow both personally and professionally. Working for a company that shares my core value structure has been terrific. Current affiliations: Board chairman, MakeA-Wish Foundation of Central New York; board member, HealtheConnections; board member, CenterState CEO; advisory board, Le Moyne College Madden School of Business. „„ How do you describe your managerial philosophy or approach? Having grown up participating in team sports and athletics, I would say that my managerial approach follows that of a coach. I believe one of the most important roles of a manager is to make sure the right people are on the team, each team member has a clearly defined role, and everyone understands how he or she contributes to the organization’s overall success. „„ What type of skill sets do you possess which makes you an effective leader? Communication and relationship skills are the most important tools that I utilize to be an effective leader. I believe it is so important for a leader to be able to articulate a vision and have the relationship skills and credibility to inspire others to follow. „„ What do you do for fun? Having three children — ages 17, 15 and 11 — provides me with the opportunity to have all the fun I want.

Jena Murphy Certified nurse practitioner, DeRoberts Plastic Surgery, PLLC With the organization since: 2013 Since what year in the current position: 2016 Education: LeMoyne College, bachelor’s degree in biology; University of Rochester, bachelor ’s degree in nursing; SUNY Upstate University, master ’s degree, nurse practitioner (graduated magna cum laude). Career Highlights: received the Nurse Excellence award in 2010 Current affiliations: International Honor Society of Nursing, Sigma Theta Tau „„ How do you describe your managerial philosophy or approach? Patient-centered approach and effective communication. „„ What type of skill set do you possess which makes you an effective leader? I am highly organized and see patients as individuals who have needs and individual goals. „„ How can the healthcare industry in the region be improved? Networking with physicians and all provider levels to provide the best patient care and treatments. „„ What do you do for fun? I love spending quality time with family and friends. I have an 18-month-old daughter who loves to keep me on my toes all the time.

Jeremy Klemanski President and CEO, Syracuse Behavioral Health Care With the organization since? 2004 Since what year in the current position? 2005 Education: Bachelor ’s degree from SUNY Institute of Technology-Utica; master ’s degree from Syracuse University Whitman School of Management. Career Highlights: Opening a state-of-theart integrated mental health and substance use disorders clinic in Syracuse; creating the K.E.E.S. program which gives participants the opportunity to continue their education while pursuing employment and case management or counseling services; founding the SBH Training Institute. Current affiliations: NYS Justice Center for the Protection of People with Special

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Needs advisory council member. Appointed by Gov. Cuomo as chairman of the police and investigator training committee of the NYSJC. Onondaga County Criminal Justice advisory board member; NYS Association of Alcoholism & Substance Abuse Providers board, treasurer. „„ How do you describe your managerial philosophy or approach? Find the highest quality people you can and invest in their development as people and as leaders. Collect data and ideas from as many sources as possible to develop short-term, highly executable strategic plans, and execute. Follow the philosophy that the difference between vision and delusion is execution. Encourage group discussion and debate prior to making important decisions. „„ What type of skill set do you possess which makes you an effective leader? Listening to people teaches me far more than talking does. I read constantly. I try to connect people with each other and to different ideas to frame current challenges/opportunities with an eye on future solutions. „„ How can the healthcare industry in the region be improved? Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. CNY region has a tremendous opportunity to redesign its currently fragmented systems of care into regional integrated health systems that could leverage scale and resources to deliver improved health outcomes for our region if people have the courage to take risks and forge new relationships. „„ What do you do for fun? Watch and attend sporting events, spend time with my family and travel as often as I can get away.

John B. McCabe, MD Senior vice president for hospital affairs, chief executive officer, University Hospital — Upstate Medical University With the organization since: 1987 Since what year in the current position: May 2009 Education: Bachelor’s degree in biology, University of Rochester; medical degree in 1979 Upstate Medical College. Career Highlights: Inaugural chairman, department of emergency medicine, Upstate Medical University; president, American College of Emergency Physicians; president, American Board of

Emergency Medicine; president, American Board of Medical Specialties. Current affiliations: Upstate Medical University, University Hospital „„ How do you describe your managerial philosophy or approach? My approach is based on the concept that the success of the organization and my success is really based on the success of the nearly 6,000 employees at University Hospital. For them to be successful requires that we have good people in place, and have the right resources and tools available for them to be successful in the job that we have asked them to do and that they have come to Upstate to perform. Additionally, it is important for me to know the things I know, and know the things I don’t know. For the things I don’t know, I surround myself with outstanding senior leadership and management staff. My philosophy with my direct reports is to ensure that they have the resources they need to be successful, always feel that they have the support from me that is needed, and for me to stay out of their way. Our senior management team works in a manner where everyone’s opinion is important and heard, and we work toward consensus. „„ What type of skill set do you possess which makes you an effective leader? My many years in emergency medicine provide an excellent background for effective leadership. I can connect with people quickly. I am an effective listener. I can run effective meetings without wasting time, and yet assuring that everyone’s opinion is heard. I am effective at bringing diverse groups to consensus. „„ How can the healthcare industry in the region be improved? Healthcare in the region can be improved by less competition, more cooperation and less duplication of services. „„ What do you do for fun? Swim, golf, ski, ride a motorcycle, and spend time in my wood workshop. I also enjoy fun time with family and grandkids.

Judi L. Brendle Chief nursing office, Bassett Healthcare Network With the organization since: January 2014 Since what year in the current position: 2014 Education: Wharton Healthcare Management Executive Program, 2013, University of Pennsylvania, The Wharton School, Philadelphia; master’s



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degree in the science of nursing, 2005, University of Phoenix, bachelor’s degree in the science of nursing, 2003, Immaculata University, Immaculata, Pa.; diploma in nursing, 1988, Reading Hospital and Medical Center School of Nursing, Reading, Pa.

Kate Rolf President and chief executive officer, VNA Homecare With organization since: 2011 Since what year in the current position: 2011 Education: MBA in technology management; master ’s degree in health services administration, both from SUNY Institute of Technology at Utica/ Rome. Bachelor’s degree in business management and economics, SUNY Empire State College. Certified home care executive, licensed New York state nursing home administrator; fellow of the American College of Healthcare Executives (ACHE). Also hold an advanced graduate certificate in gerontology and Development Dimensions International facilitator certification. Career Highlights: Transformational senior healthcare executive with more than 20 years of healthcare system leadership. President and chief executive officer of Home Care of Central New York, doing business as VNA Homecare, a home and community-based care network that includes Visiting Nurse Association of Central New York, Home Aides of Central New York, Independent Health Care Services, VNA Homecare Options (a managed long term care) Medicaid plan for those eligible for a nursing home level of care), the Eldercare Social Day Program and two charitable organizations, the VNA Foundation of Central New York and Eldercare Foundation. System’s catchment area includes operational headquarters of Onondaga County as well as 48 counties throughout New York state. Recipient of countless awards and was most recently presented with the 2015 Excellence in Healthcare Innovation Award and the Home Care Association of New York State’s 2015 Advocacy Award. Current Affiliations: Currently serves at the national, state and local levels in varying capacities including National Advisory Committee on Rural Health & Human Services, Visiting Nurse Associations of America (VNAA) Board of Directors, Centerstate CEO member, and fellow

member of American College of Healthcare Executives. „„ How would you describe your managerial approach? Leading a system with more than 500-plus employees is a real responsibility. You need to make sure that you have a Plan in place that will not only help the system remain stable but also have a clear vision for the future that will help you grow and solidify your position in the marketplace. Part of that includes having a strong team in place to make that vision a reality. Get to know the people around you and understand that everyone has different learning styles and personalities. The better you get to know people, the easier it is to adapt on how you proceed with the relationship. It also important to respect and understand that everyone has something to contribute. You just need to make the time to listen and hear what they are sharing. You can learn something from everyone. „„ What type of skill set do you possess which makes you an effective leader? I’m very analytical, love a challenge and have a commitment to making certain that our system remains relevant and innovative. It’s the best way to ensure that we are delivering the care that people want and need. And while it’s always important to have a plan in place, it’s equally important to always have a Plan B. Put your ideas out there, readjust when necessary and don’t be afraid to take risks. „„ How can the healthcare Industry in the region be improved? Home and community-based care is a critical component to the continuum of care. It continues to change at such a rapid pace that it’s more important than ever for all stakeholders to work together to preserve the region’s health. We should all be encouraging and working with each other to find the most creative solutions for delivering the best and most affordable health care possible. „„ What do you do for fun? My husband and I are both avid snowmobilers so living in Central New York is the perfect place for us to enjoy those fantastic snowfalls that make their way into the region. We also enjoy spending as much time as possible with our three wonderful daughters.

Kathryn Ruscitto President and CEO, St. Joseph’s Health With organization since: 2001 Since what year in the current position: 2011 Education: Bachelor’s degree in political science and economics, Le Moyne College; Master of Public Administration degree, Syracuse University Maxwell School; PhD, Le Moyne College. Career Highlights: Onondaga County ad

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ministrator for human services; executive vice p re s i d e n t , L o re t t o (highlights: PACE program, expanded housing options for seniors); president and CEO, St. Joseph’s Health (highlights: leading the community engagement and positioning facilities and people for the future, joining Trinity Health System). Current Affiliations: CenterState CEO, HANYS, Iroquois Healthcare Association. „„ How do you describe your managerial philosophy or approach? Servant leadership — my job is to support all our colleagues at the bedside and in the community. „„ What type of skill set do you possess which makes you an effective leader? As a leader, I love to see other colleagues develop leadership skills and succeed. „„ How can the healthcare industry in the region be improved? Clinicians have a powerful voice and need to lead the future of healthcare and community health improvement. „„ What do you do for fun? I enjoy spending time in the Adirondacks kayaking and hiking.

Mark Webster President and chief executive officer, Cortland Regional Medical Center With the organization since: 2014 Since what year in the current position: 2014 Education: Bachelor of Science degree, University in Pennsylvania; master’s of health care administration, University of Michigan. 
 Career Highlights: Methodist Hospitals of Memphis, Memphis, Tenn., assistant administrator, five years; Guthrie Healthcare System, Troy, Pa., senior vice president, 17 years; Claxton Hepburn Medical Center, Ogdensburg, NY, president/CEO, 10 years; Cortland Regional Medical Center, Cortland, N.Y; president/CEO, three years. 
 Current affiliations: Fellow, American College of Healthcare Executives
Member, American Hospital Association, Small/ Rural Hospital Council Member, Hospital Association of New York State Board of Directors 
 „„ How do you describe your managerial philosophy or approach? I consider myself a coach and my intent is to lead talented

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teams to success. It involves recruiting skilled and energetic professionals who appreciate that patients are best served by teams made up of people who love what they do and value one another. My calling is to build trust and create a vision that energizes and inspires the best in everyone. I lead by example and believe CEO stands for chief example officer. Leadership is a privilege to be taken seriously, yet I balance that privilege with humility and humor to listen and laugh.
 „„ What type of skill set do you possess which makes you an effective leader? First and foremost, I love people! Physicians, nurses, pharmacists and other healthcare professionals are easy to admire, and they inspire me to give my best. I work hard to earn trust and build teams that set and achieve ambitious goals. John Wooden, UCLA’s legendary basketball coach said, “Individuals with trophies, teams with championships.” We set championship goals in safety, quality, staff engagement and reducing the cost of care. This has led CRMC to be the highest rated hospital in New York state by the Centers for Medicaid and Medicare for value-based purchasing. I am also a great believer in emotional intelligence. 
 „„ How can the healthcare industry in the region be improved? Our region continues to be fragmented with respect to physicians, hospitals, insurance companies, nursing homes, pharmacies and many health providers and vendors. As each entity seeks financial stability, redundancies and waste become marbled in the health system. Many organizations have begun to coordinate these various services, yet New York state lags other states in clinical integration. I’m encouraged by the alignment I have seen in the last two years and believe more integration is forthcoming. I think this, coupled with utilization of mobile devices and telehealth, will increase access and drive down costs for consumers. While this will disrupt traditional models of business, it is better for patients and our country. „„ What do you do for fun?
I run, read and always have a great time with my family.

Mark Winther, MD Emergency department director, medical director, Little Falls Hospital With the organization since: 2008 Education: Associate of arts degree, SUNY Cobleskill,1999; bachelor’s degree, Sienna College, 2001; medical degree, University of Buffalo Medical School, 2005; emergency medicine residency, Albany Medical Center, 2008. Career Highlights: Emergency department

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director at Little Falls Hospital; guest lecturer at Albany Medical Center and Hamilton College; fellow of American College of Emergency Physicians. Achieved champion training in LEAN/Six Sigma. Completed advanced executive leadership for physicians course at Healthcare Association of New York State. Current affiliations: Columbia University; American College of Emergency Physicians „„ How do you describe your managerial philosophy or approach? Being a leader in healthcare is a remarkable honor and very rewarding. I work with a wide variety of intelligent and devoted individuals who have unique talents and beliefs. My approach is to identify those unique talents and beliefs and utilize them to build diverse teams to achieve our ultimate goal of providing the best patient care. „„ What type of skill set do you possess which makes you an effective leader? I think keeping a positive outlook always is important. There are daily challenges that can impede progress if one lets it. I try to make a constant effort to appreciate and support our staff’s efforts with our daily challenges while keeping a focus on improving the patient care we provide. „„ How can the healthcare industry in the region be improved? Continued effort to anticipate the changing demands of our local community and greater Upstate region while adapting to the changing reimbursement landscape. This must involve education of the public as it poses great challenges and will only be successful with their active participation. „„ What do you do for fun? I spend as much time as I can with my family. I also enjoy all forms of exercise and try to live a very healthy lifestyle. Challenging myself physically and mentally with endurance events has been fun and very rewarding.  

Maryann Roefaro

Chief executive officer, Hematology-Oncology Associates of CNY. With the organization since: May 2002 Since what year in current position: May 2002 Education: Bachelor ’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity,

American Institute of Holistic Theology. Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current affiliations: Past president, Hospice of Central New York; president, Cancer Connects; board member, McHarrie Life and Multiple Sclerosis Resources of CNY; clinical associate professor, SUNY Upstate Medical University since 1990. „„ How do you describe your managerial philosophy or approach? A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, “Building the Team from the Inside-Out.” „„ What type of skill sets do you possess which make you an effective leader? I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and longterm development and success. „„ How can the healthcare industry in the region be improved? Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient-care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry.

Michael F. Trevisani, MD Senior vice president and chief Medical officer, Mohawk Valley Health System With the organization since: Jan. 5, 2014 Since what year in the current position: April 1, 2016 Education: Hamilton College, bachelor’s degree; SUNY Health Sciences Center in

Syracuse, medical degree; Guthrie Clinic-Robert Packer Hospital in Sayre, Pa., general surgery; UMDNJ — Robert Wood Johnson Medical Center — colon and rectal surgery fellowship; University of South Florida, Tampa, MBA. Career Highlights: Colon and rectal surgeon in Orlando, Fla., for 17 years; chief of colon and rectal surgery of the Adventist Healthcare System in Fla.; residency program teaching attending surgeons at Orlando Regional Healthcare System; chief medical officer at UHS Chenango Memorial Hospital, 2007-2013; chief medical officer at MVHS since April 2016. „„ How do you describe your managerial philosophy or approach? One of open discussion and collaboration. Getting input from any and all stakeholders and those whom a decision may affect. „„ What type of skill set do you possess which makes you an effective leader? Good listener and working with others. Detail oriented – collaborative – strategic planning – quality outcome oriented. „„ How can the healthcare industry in the region be improved? Continued teamwork and solving problems that arise together. „„ What do you do for fun? My hobby is working with glass: flame working, stained glass.

Michael L. Ogden President, Little Falls Hospital With Little Falls Hospital since? 2009 Since what year in the current position: 2009 Education: Undergraduate, SUNY Institution of Technology, MBA, Empire State College. Career Highlights: Appointment as president of Little Falls Hospital. Current affiliations: American Hospital Association, Rural Governing Council; American College of Healthcare Executives; CNYAHEC Board; American Heart Association Advisory Board. „„ How do you describe your managerial philosophy or approach? I consider myself a transformational leader. Technically, I can identify needed change, create a vision and inspire others to implement the change through individual commitments and willingness to collaborate as a group. Practically, my approach is to

identify and develop a team of individuals who possess specific talents and skills of their own to complement mine and who share my passion and belief in our overall mission and vision. I also strive to support and/or further develop the education and skills of all of our staff in an effort to advance their personal and professional goals, which in turn drives our organizational success. „„ What type of skill set do you possess which makes you an effective leader? I have been described as an effective leader who is optimistic, approachable, a good listener, calm and very visible. „„ How can the healthcare industry in the region be improved? It is a very challenging environment, particularly during this very dynamic period in the healthcare industry. Those challenges become even more acute in rural communities and for a safety net hospital like Little Falls. We are very fortunate to be in affiliation with the Bassett Healthcare Network, which allows us the opportunity to collaborate on real improvements in the coordination and continuity of healthcare in our region. „„ What do you do for fun? Working out, motorcycling, snowmobiling, cross-country skiing, hunting, and playing racquet ball and golf.

Nancy E. Page Chief nursing officer at Upstate Medical University With the organization since: 1982 Since what year in the current position: 2014 Education:  Bachelor ’s degree in nursing from SUNY Downstate; master’s degree: pediatric clinical nurse specialist from University of Rochester; patient safety fellowship through American Hospital Association; certified as a nurse executive/advanced. Career Highlights: Thirty five publications in many peer reviewed nursing and interdisciplinary journals; leadership roles in state and national nursing associations; facilitating staff nurse publication in a national pediatric nursing procedure text. Current affiliations: ANA-NY (American Nurses Association), ANA, Sigma Theta Tau, Central Counties Professional Nurses Association, AONE (The Voice of Nursing Leadership). „„ How do you describe your managerial philosophy or approach? It is all about team! Getting all employees to see the vision, gains the essential ingredient of employee

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engagement. „„ What type of skill set do you possess which makes you an effective leader? Ability to value each and every member of the healthcare team for their effect into providing high quality patient care, from our housekeepers on up. „„ How can the healthcare industry in the region be improved? Working in concert with each other to improve the health of the region, focusing on regional goals in addition to our own institutions or organizations. „„ What do you do for fun? Travel, spend time with family, horses and dogs.

Renato Mandanas, MD Chief medical officer, Oswego Hospital Since what year with Oswego Health: 1989 Since what year in the current position: 2014 Education: M e d i c a l school: The University of the Philippines, College of Medicine; interned at the Philippine General Hospital in Manila, Philippines; residency: internal medicine, Mercy Hospital of Buffalo, NY; Pulmonary fellowship: Detroit Medical Center. Career Highlights: I am very proud of our achievements in improving our quality of care, which include: Oswego Hospital being recognized for having the lowest rate of hospital-acquired conditions when compared to the three Syracuse hospitals; Oswego Hospital has also been awarded an ‘A’ for providing safe, high quality care to its patients by the Leapfrog Group; Oswego Hospital’s Maternity Center, which enjoys a 98-percent patient satisfaction ranking, was recognized by two healthcare organizations, Excellus and Health Grades, for providing safe and high-quality care. In addition, this fall, Oswego Hospital earned The Joint Commission’s Gold Seal of Approval for Hospital Accreditation by demonstrating continuous compliance with its performance standards. Current affiliations: American College of Physicians; American College of Chest Physicians; Medical Society of the State of New York. „„ How do you describe your managerial philosophy or approach? I strive to empower the front-line staff members, as they are the experts in their fields. „„ What type of skill set do you possess which makes you an effective leader? Good communication and following up on patient and employee concerns.

„„ What do you do for fun? I enjoy hiking and traveling.

Robert C. Scholefield Executive vice president/chief operating officer, Mohawk Valley Health System With the organization since: 1984 Since what year in the current position 2015 Education: Master’s degree in health systems management from the New School for Social Research in Utica; bachelor ’s degree in professional studies from the State University of New York at Utica/Rome. He is a graduate of the St. Elizabeth School of Nursing in Utica. Career Highlights: Served as senior vice president of operations for Mohawk Valley Health System. Also served as the chief operating officer at St. Elizabeth Medical Center. Has been employed at SEMC for more than 30 years and was previously assistant director and director of nursing and vice president of nursing. Current Affiliations: Member of the board of directors, St. Elizabeth College of Nursing and St. Elizabeth Health Support Services. „„ How do you describe your managerial philosophy or approach? I believe in an open and patient approach to ensure all perspectives are answered. „„ What type of skill set do you possess which makes you an effective leader? My experience as a staff nurse early in my career allows me to have a caregiver’s perspective. „„ How can the healthcare industry in the region be improved? Increased access to primary care and sub-specialty care through provider recruitment.

Sandra Sulik, MD Vice president for medical affairs, St. Joseph’s Hospital Health Center With the organization since: 1989 Since what year in the current position: 2010 Education: Medical degree from the University of Virginia; bachelor ’s and master ’s degrees in nursing from Georgetown University. Career Highlights: Full-time professor of family medicine at Upstate Medical University; co-editor of Primary Care

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Procedures in Women’s Health Current affiliations: Member at American Academy of Family Physicians, American Congress of Obstetricians and Gynecologists, American Society for Colposcopy and Cervical Pathology. „„ How do you describe your managerial philosophy or approach? Servant leadership. „„ What type of skill set do you possess which make you an effective leader? Great listener, believe in team concept, strategic thinker. „„ How can the healthcare industry in the region be improved? Better access to Primary Care, better preventative health promotions „„ What do you do for fun? Play tennis, go to the beach, avid reader of fiction.

Scott Berlucchi President/CEO, Auburn Community Hospital With the organization since: 2007 Since what year in the current position: 2007 Education: Bachelor ’s degree in finance and economics, Stonehill College, North Easton, Mass., master’s degree in health service administration, George Washington University, Washington, D.C. Career Highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to working at Auburn Community Hospital; engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Health System; served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania; more than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator in New York, Pennsylvania, Massachusetts; regional planning board member, American Hospital Association. „„ How do you describe your managerial philosophy or approach? Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to “excellence.” „„ What type of skill set do you possess which makes you an effective leader? Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems. „„ How can the healthcare industry in the re-

gion be improved? By engaging all players in “win-win” partnerships „„ What do you do for fun? Golfing, fishing and spending time with the family.

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Scott H. Perra Chief executive officer and president, Mohawk Valley Health System. With the organization since: Joined St. Luke’s-Memorial Hospital Center in 1985 becoming the executive vice president / chief operating officer in 1989, remaining in the position through the Faxton Hospital and St. Luke’s-Memorial Hospital Center consolidation beginning in November 1998. Appointed chief executive officer and president of FSLH in January 2009 and chief executive officer and president of MVHS in March 2014. Since what year in the current position: March 2014 Education: Master of Science in management science from the State University of New York at Binghamton and a bachelor’s degree in health services management from the State University of New York College of Technology, Utica. Designated a fellow in the American College of Healthcare Executives. Current affiliations: Member of the board of directors of the Healthcare Association of New York State. Served as chairman from May 2012 to May 2014 of the Iroquois Healthcare Association, which covers 32 counties and 53 hospitals in Upstate New York. Member of the executive committee of the Mohawk Valley EDGE board of directors, Excellus Utica Regional advisory board, the audit and compliance committee for the Community Foundation of Herkimer & Oneida Counties, Inc., and NBT Bank’s Mohawk Valley advisory board.

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Steven Heneghan, MD Chief clinical officer, Bassett Healthcare Network With the organization since: July 1992 Since what year in the current position: March 2013 Education: Medical degree from the New York University School of Medicine; bachelor’s degree from U.S. Merchant Marine Academy, B.S. Internship:

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Albert Einstein College of Medicine; residency: Montefiore Medical Center. Current Affiliation: Board certifications in general surgery, subspecialty in surgical critical care, American Board of Surgery.

Susan B. Dunn Owner of Smiles by Design With the organization since: 1994 Education: Bachelor ’s degree from Hendrix College; Doctor of Dental Surgery degree from the Tennessee College of Dentistry; general practice residency program at the VA Hospital in Memphis, Tenn.; numerous continuing education classes in both dentistry and dental sleep medicine. Career Highlights: My passion is helping people achieve healthy mouths and beautiful smiles. My whole team makes it a comfortable atmosphere for patients, especially those apprehensive about visiting the dentist. We do our best to make visiting the dentist a more enjoyable experience and find that many people end up thinking of us as family friends. I also love helping people sleep better by treating sleep apnea with dental appliances, which are an alternative to CPAP (continuous positive airway pressure). Sleep is such a vital ingredient in good health. Snoring and sleep apnea not only affect the person with it but also their partner who sleeps poorly because of the snoring. Current affiliations: American Dental Association, 5th District Dental Association, American Academy of Dental Sleep Medicine. „„ How do you describe your managerial philosophy or approach? I hired highly skilled women who have their own specific talents that complement one another in the practice and work beautifully as a team. Having a wonderful team that works together allows us to provide the best care to our family of patients. „„ What type of skill set do you possess which makes you an effective leader? I am very

detail-oriented. I show a high regard for my team, who in turn runs the office like a well-oiled machine. „„ How can the healthcare industry in the region be improved? To be able to give my patients the best care they deserve without restrictions from insurance companies. „„ What do you do for fun? I love to ride and compete with my horse, which is a relaxing hobby. I also enjoy gardening and the outdoors in general.

Valerie Favata Chief nursing officer, Oswego Hospital With Oswego Health since? 2007 Since what year in the current position? 2008 Education: Bachelor ’s degree in nursing, Florida International University; master of science in health services administration, New School University. Career Highlights: Working with a highly trained nursing staff that strives to provide exceptional and compassionate care each and every day; my advancement up the career ladder, which has led to my current position of chief nursing officer. Current affiliations: Oswego Health Homecare professional advisory committee; Oswego Health Homecare board of managers member; New York Organization of Nurse Executives Education and Practice Committee member; CNY Organization of Nurse Executives and Leaders secretary; Rural Health Network Healthcare Workforce Committee member. „„ How do you describe your managerial philosophy or approach? Provide support, guidance and tools to ensure my employees have the skills for our team to be successful; lead by example and don’t forget to have fun! „„ What type of skill set do you possess which make you an effective leader? Leadership strengths: I communicate openly and honestly with my staff as I am a firm believer in transparency. I respect the

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members of my team and provide them with support and guidance. I do not micromanage and believe we can all contribute to the success of our organization as well as learn from each other. „„ How can the healthcare industry in the region be improved? The healthcare industry is rapidly changing. Because healthcare dollars are limited, we need to continue to develop strong and meaningful collaborations to efficiently manage the healthcare needs of the community. „„ What do you do for fun? Snow shoeing, walking/running, traveling.

Vance M. Brown, MD President and chief executive officer, Bassett Healthcare Network With the organization since: July 1, 2014 Since what year in the current position: July 1, 2014 Education: Medical degree from Yale University School of Medicine, New Haven, Conn., 1981-1985; bachelor’s degree in biological sciences, minor in psychology, Stanford University, Palo Alto, California 1976-1980; Hudson High School, Hudson, Ohio, graduated 1976. „„ How can the healthcare industry in the region be improved? We need to continue to focus on quality and safety — not because we don’t already do an excellent job, but because this is the most important thing we do. When patients and their families and friends turn to us for care, I think we owe them the absolute reassurance that we are doing everything we can to make sure that they have the best outcome possible. „„ What do you do for fun? My wife Lauren and I like to travel to the Adirondacks where we have a camp that we share with other family members. I like almost all outdoor activities including hiking, biking, fishing, and golfing. I like to read and enjoy music and art.



Hospitals of CNY Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information 315-255-7011


President and CEO

Scott A. Berlucchi

Medical Director or Equivalent John Riccio, MD

Number of Employees 826

Licensed Physicians 240

Number of Beds 99

Inpatient Visits in 2015 4,600

Outpatient Visits in 2015 16,900

Visits to Emergency Department in 2015 27,325

Number of Surgeries in 2015 6,925

n The American College of Radiology announced in December 2016 that Auburn Community Hospital’s state-of-theart MRI has been granted accreditation.  Some of the many advantages and capabilities of this system are high-resolution images that provide enhanced evaluation of the neurological, vascular, and skeletal-muscular systems as well as the soft tissue organs of the abdomen; prostate 3T MRI imaging with computer aided diagnosis; faster scan times; and no radiation exposure. The hospital has partnered with the University of

Rochester’s department of radiology to protocol and interpret all imaging studies. University of Rochester fellowship-trained specialists are available in all divisions of imaging. “We are now able to provide our patients and physicians, the very, very best our region has to offer,” said Scott Berlucchi, ACH president and CEO. n Auburn Community Hospital has been named as one of America’s most wired hospitals, according to results of the 18th Annual Health Care’s Most Wired survey, released recently by the American Hospital Association’s Health Forum. HealthCare’s Most Wired survey, conducted between Jan. 15 and March 15, is published annually by Health & Hospitals Networks. The 2016 Most Wired survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals — more than 34 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. n Auburn Community Hospital introduced a new patient portal during the summer of 2016. The portal gives all the hospital’s patients — including patients of Finger Lakes Medical Care Center, or Urgent Medical Care of Skaneateles — the ability to view their health summary, access health information resources, view and download portions of their medical record, view text results and update personal information. The portal is fully encrypted and is expected to provide access to individual electronic health records via

any Web-enabled computer.

Bassett Healthcare Network Address

1 Atwell Road Cooperstown, NY 13326

General Information



President & CEO

Vance M. Brown

Medical Director or Equivalent Steven Heneghan, MD

Number of Employees 4,267

Licensed Physicians 391

Number of Beds 330

Inpatient Visits in 2015 15,642

Outpatient Visits in 2015 827,012

Visits to Emergency Department in 2015 63,567

Number of Surgeries in 2015 13,687

n In January 2016, Bassett Healthcare Network opened a primary care center with laboratory, X-ray and orthopedic care services available in the Dreamcatcher Plaza on Genesee Street in the city of Oneida. Bassett Healthcare Network and Oneida Healthcare are pursuing a partnership agreement aimed at enhancing the delivery of healthcare services in the Oneida region, with a strong emphasis on population health management and

2017 CNY Healthcare Guide - 33

expanded access to primary care.


n Andrew Manzer, previously president and CEO of Schuyler Hospital in Montour Falls, took over in March of 2016 as network chief operating officer for Bassett Healthcare Network. Prior to joining Bassett, Manzer also led Schuyler Hospital’s successful affiliation and merger with Cayuga Health System in Ithaca.

President and CEO

n Jeff Joyner, a healthcare executive from Paterson, N.J., with more than two decades of leadership experience across all sectors of the patient care delivery continuum, took over as president of Bassett Network affiliate A.O. Fox Hospital in Oneonta Jan. 1, 2016. n A.O. Fox Hospital, part of Bassett Healthcare Network, was awarded more than $21 million in essential provider funding, paving the way for Fox and Bassett Medical Center to pursue the next level of integration and a transformation strategy for Fox Hospital that will establish a center of excellence at Fox for one or more specialty services while consolidating labor and delivery services to Bassett Medical Center. n New 3-D digital mammography is now available at Bassett Healthcare Network hospitals, improving the ability to detect breast cancer at earlier, more treatable stages and reducing the frequency of false positives. n Physician Chris Kjolhede, pediatrician and co-director of Bassett’s schoolbased health program, honored with 2016 New York School-Based Health Alliance Visionary for Children’s Health Award. n Five practitioners from A.O. Fox Hospital’s Gender Wellness Center in Oneonta were accepted to the Robert Wood Johnson Foundation Clinical Scholars Program; they will study the feasibility of a center of excellence for transgender health within the Bassett Healthcare Network.

Cortland Regional Medical Center Address

134 Homer Ave. / P.O. Box 2010 Cortland, NY 13045

General Information 607-756-3500 Mark Webster

Medical Director or Equivalent Robert Scott, MD

Number of Employees 926

Licensed Physicians 104

Number of Beds 244

Inpatient Visits in 2015

4,043 (Admissions) 44,310 (Inpatient Days)

Outpatient Visits in 2015 131,329

Visits to Emergency Department in 2015 20,437

Number of Surgeries in 2015 2,817

n In October 2016, the board of trustees at Cortland Regional Medical Center’s voted to begin exploring corporate affiliation opportunities with other healthcare systems. In a news release, the hospital stated that “dramatic shifts in Medicare and Medicaid reimbursement rates, healthcare reform, increased regulations and steady federal and state pressure on healthcare systems to consolidate and collaborate have created an extremely challenging environment for hospitals across the country, especially independent community hospitals. The hospital hired a strategic healthcare consulting firm, Veralon — based in Philadelphia — to assist in evaluating the variety of affiliation scenarios available and to assess the cultural and operational fit of each organization interested in affiliation. In 2016 Cortland Regional Medical Center celebrated 125 years in operation. n Cortland Regional partnered with Upstate University Hospital to provide telemedicine support for stroke care. This technology connects Cortland Regional physicians to neurologists in Syracuse, allowing them to talk with the patient and share other vital information via videoconference. Within minutes an Upstate neurologist is now able to review the CT scan, examine the patient and determine the best course of treatment in consultation with Cortland Regional emergency physicians. “This partnership

34 - 2017 CNY Healthcare Guide

will enable us to get guidance from the stroke experts at Upstate so that we can provide the best possible care to our patients here in Cortland without delay,” says physician David Wirtz, medical director of the emergency department at Cortland Regional Medical Center. n Cortland Regional continues to expand its clinical services with the installation of its new magnetic resonance Imaging (MRI) machine. Purchased from Siemens, the 1.5T MAGNETOM Aera performs one of the highest quality MRI exams available today. Its ultra- short, 70 cm openbore design offers a more spacious, less claustrophobic feeling and easier access for patients with limited mobility. Additionally, the decreased noise and increased comfort means sharper images due to less anxiety-related movement.

Crouse Hospital Address

736 Irving Ave. Syracuse, NY 13210

General Information 315-470-7111


Chief Executive Officer

Kimberly Boynton

Medical Director or Equivalent Seth Kronenberg, MD

Number of Employees 3,100

Licensed Physicians 800

Number of Beds 506

Inpatient Visits in 2015 24,000

Outpatient Visits in 2015 300,000

Visits to Emergency Department in 2015 82,000 (ER/Urgent Care)

Number of Surgeries in 2015 17,000

n In 2016 Crouse became the first hospital in the area to make commercially available the Synergy cardiac stent from Boston Scientific, which features a bioabsorbable polymer drug that promotes faster arterial healing and fewer complications for those with coronary artery


Providing family-centered service for over 25 years 315.349.8259 The only certified Hospice located in Oswego County.


Oswego County Hospice


disease. The SYNERGY Bioabsorbable Polymer Drug-Eluting Stent System received FDA approval in late 2015. Both the drug coating and the polymer, which modulates drug release, are fully absorbed shortly after drug elution is complete three to four months following implantation, leaving behind a bare platinum-chromium stent. “This stent is a major advancement for interventional cardiology,” said physician Joseph Battaglia, medical director for cardiac services at Crouse. “It has been specifically designed to promote faster, more complete healing of the arteries while decreasing the chance for complications commonly associated with long-term polymer exposure.”







n Crouse Hospital received the Get With The Guidelines®-Heart Failure Gold Plus Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/ American College of Cardiology Foundation’s secondary prevention guidelines for patients with heart failure. 2016 marks the fourth year that Crouse Hospital has been recognized with a quality achievement award. n The Onondaga County Department of Health presented a certificate of excellence to Crouse Hospital for its higher-than-average birth dosing rates to newborns to prevent hepatitis B, a serious infection that affects the liver and can result in chronic infection or death. In 2015, 99.1 percent of all babies born at Crouse were vaccinated against hepatitis B. Crouse has the best hepatitis B vaccination rate among hospitals in Syracuse.  n The New York State Perinatal Quality Collaborative (NYSPQC) Obstetrical Improvement Project presented Crouse Hospital with its 2015 Quality Improvement Award for perinatal care, specifically related to identifying maternal hemorrhage and hypertensive disorders. Crouse’s obstetrical and perinatal teams participated in a major project of NYSPQC, an initiative of the New York State Department of Health (DOH). Since September 2010, the DOH has been collaborating with birthing facilities across the state, including Crouse, to improve and ensure the quality of obstetrical care and infant health and safety. The DOH award was presented to Crouse’s Kienzle Family Maternity Center team for achieving one of the project’s goals,

We see people, not patients. At Bassett Healthcare Network, we don’t see cases or conditions. We see people — neighbors and friends — taking on challenges. And we’re here to help, any way we can. In many communities including Clinton, Herkimer, Little Falls and Oneida, Bassett is here for you.


Bassett Healthcare Network 2017 CNY Healthcare Guide - 35

350 Parrish St. Canandaigua, NY 14424

Distinction Center+ for Maternity Care designation from Excellus BlueCross BlueShield, as well as Advanced Perinatal Care Certification from the Joint Commission. – On the heels of being recognized in the same fashion in 2015, Thompson Health was named to the 2016 edition of the “150 Great Places to Work in Health Care” list published by Becker’s Hospital Review.


Little Falls Hospital

which was to increase the number of women educated about the signs and symptoms of postpartum preeclampsia.

F.F. Thompson Hospital Address

General Information Website

President & CEO


140 Burwell St. Little Falls, NY 13365

Michael F. Stapleton, Jr.

Medical Director or Equivalent David E. Baum, M.D.

Number of Employees 1,565

Licensed Physicians 399

Number of Beds 113

Inpatient Visits in 2015 5,859

General Information 315-823-1000


President & CEO

Michael L. Ogden

Medical Director or Equivalent Mark Winther, M.D.

Number of Employees 287

Outpatient Visits in 2015

Licensed Physicians

Visits to Emergency Department in 2015

Number of Beds

214,097 26,494

Number of Surgeries in 2015 6,922

n In March of 2016, Thompson Health opened its second urgent care center. Located in Newark, this location offers X-ray services and also has a lab draw station on site. n In August of 2016, Thompson became the first in the state to offer the SafeGait 360° Balance and Mobility Trainer in a full-time outpatient clinic. n In September of 2016, Thompson Hospital began hosting the New Visions Health Therapy Sciences Program offered by Wayne-Finger Lakes BOCES. n The number of specialties offered through Thompson to inpatients, thanks to Thompson’s affiliation with UR Medicine, continued to grow. n Recent accolades have included: – In late 2015, UR Medicine’s Thompson Hospital once again achieved magnet recognition from the American Nurses Credentialing Center (ANCC). Thompson Hospital has been a magnet hospital since 2004, with its first re-designation in 2010. – Thompson received the Blue

40 25

Inpatient Visits in 2015 871

Outpatient Visits in 2015 47,983

Visits to Emergency Department in 2015 14,610

Number of Surgeries in 2015 1,035.

n Little Falls Hospital, an affiliate of Bassett Healthcare Network, early in 2016 earned The Joint Commission’s gold seal of approval for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The gold seal of approval is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care. n The hospital has been awarded a three-year term of accreditation in mammography as the result of a recent review by the American College of Radiology. The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR practice guidelines and technical standards after a peer-review evalua-

36 - 2017 CNY Healthcare Guide

tion by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed. The findings are reported to the ACR Committee on Accreditation, which subsequently provides the practice with a comprehensive report they can use for continuous practice improvement. n The delivery of care at Little Falls Hospital has been awarded four out of five stars in the new the U.S. government’s Centers for Medicare & Medicaid Services (CMS) ranking system, also known as Hospital Compare Star Ratings or HCAHPS Star Ratings. The ratings measure 11 components of the patient experience, including communication between physicians and nurses, responsiveness of hospital staff to patient needs, pain treatment, hospital cleanliness and quietness, preparation of patients for post-hospital settings, and patients’ recommendations of the hospital to others. The survey factors in feedback from all patients, not only those with Medicare. The ratings are based on patient surveys conducted last year.

Mohawk Valley Health System Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information 315-624-6000



Scott H. Perra

Medical Director or Equivalent

Michael F. Trevisani, MD, senior vice president, chief quality officer

Number of Employees 5,010

Licensed Physicians 554

Number of Beds 571

Inpatient Visits in 2015 24,541

Outpatient Visits in 2015 578,638

Visits to Emergency Department in 2015 77,976


Multiple Sclerosis Resources of Central New York, Inc.® “Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide:

Physical Therapy providing the most advanced and up-to-date treatment techniques in:

n Transportation to Medical Appointments n Educational Programs n Current Information n Loan of Equipment n Support Groups n Newsletters n Referrals

Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain

A Local Agency with your interest in mind!

One of the few practices with specialized rehabilitation for Women’s and Men’s Health Issues, including Incontinence • Pelvic Disorders • Post Prostatectomy • Obstetrical Pain • Cicero Professional Building – 6221 State Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

Number of Surgeries in 2015 5,016 inpatient; 11,003 outpatient

n Mohawk Valley Health System (MVHS) continues to move forward with the new healthcare campus in downtown Utica. The tentative time frame for completion is 2022. Population health and focusing on prevention, community health and wellness to reduce the incidence of disease all play a role in the new hospital build. Currently, MVHS is working with the New York State Department of Health on the disposition of the $300 million which will support the project. n The cancer center added a new state-of-the-art Varian Edge linear accelerator, the latest addition of non-invasive cancer treatment technology. The linear accelerator allows the cancer center’s team to deliver radiation treatment to patients with even greater precision while minimizing radiation to the surrounding tissues. The ma-

Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 E-mail:

chine can be found in some of the top cancer centers in the world such as the Cleveland Clinic in Ohio and the Josephine Ford Cancer Institute at Henry Ford Hospital in Michigan. Currently, there are only 12 of these machines in the United States. n The bariatric surgery program at Faxton St. Luke’s Healthcare (FSLH), an affiliate of the MVHS, has been reaccredited as a comprehensive center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program, a joint program of the American College of Surgeons and the American Society for Metabolic and Bariatric Surgery. n Fidelis Care recognized the St. Elizabeth Medical Center primary care offices of the MVHS with an incentive payment for meeting or exceeding standards for quality care in 2014 as part of Fidelis Care’s quality care management incentive program. The St. Elizabeth primary care offices are part of the MVHS Medical Group and include the Sister Rose Vincent Family Medicine Center.

n MVHS was recognized as a gold-level fit-friendly Worksite by the American Heart Association for helping employees move more, eat better and provide greater access to opportunities to improve lifestyle. n St. Luke’s Home, a 202-bed residential home for skilled nursing and rehabilitation, celebrated 20 years of continuing care for the community. n In 2015, MVHS established the Cardiac and Thoracic Surgery Group, employing three surgeons specializing in cardiac and thoracic procedures. In early 2016, the cardiac services team performed the first transcatheter aortic valve replacement (TAVR) procedure in the Mohawk Valley. TAVR is a minimally invasive procedure for people who have been diagnosed with severe symptomatic aortic stenosis and who may be too ill or too high-risk for open heart surgery. MVHS has recently invested nearly $3 million in the program including a specialized hybrid operating room, specialized equipment and the training of staff.

2017 CNY Healthcare Guide - 37

n Excellus BlueCross BlueShield announced that FSLH has been designated as one of the first hospitals to receive the Blue Distinction Center+ for maternity care designation, a new designation under the Blue Distinction Specialty Care program. n St. Elizabeth Medical Center, an affiliate of the MVHS, celebrated 150 years of providing healthcare for those in Utica and the surrounding areas, sponsored by the Sisters of St. Francis. Over the decades, the hospital established St. Elizabeth School of Nursing, built the present hospital in 1917, opened a school of radiography, a family Practice residency program, a trauma service, numerous primary care offices and much more.

Oneida Healthcare Address

321 Genesee St. Oneida, NY 13421

General Information 315-363-6000


President & Chief Executive Officer Gene F. Morreale

Medical Director or Equivalent Dan J. Vick, MD

Number of Employees 925

Licensed Physicians 155

Number of Beds 101

Inpatient Visits in 2015

Distinction+ for maternity care, Joint Commission national quality seal of approval and a NYS Quality Improvement award for obstetrics. n Oneida Healthcare is pursuing several opportunities to keep quality care local. This includes opening a wound care and treatment center for those who suffer from chronic wounds; a cancer center in partnership with Roswell Park Cancer Institute, which will provide comprehensive services to a number of cancer related diagnoses; and an affordable housing facility located in Oneida offering 32 apartments for people 55 and above on fixed incomes. n As a leader in providing state-ofthe-art healthcare technology, Oneida Healthcare also purchased in 2016 a Tru-D Smart UVE, which is used in patient areas to kill bacteria with ultraviolet light further reducing hospital acquired infections; and upgraded their CT scanner to 128 slices, providing patients with access to the highest quality imaging results in the area with a low dose of radiation. Oneida Healthcare plans to continue their focus on quality and safety of care with continued emphasis on the patient experience. n Oneida Healthcare and Bassett Healthcare Network are pursuing a partnership agreement aimed at enhancing the delivery of healthcare services in the Oneida region, with a strong emphasis on population health management and expanded access to primary care.

Outpatient Visits in 2015

Oswego Health

Visits to Emergency Department in 2015



188,067 25,612

Number of Surgeries in 2015 4,378

n In 2016 Oneida Healthcare received the Women’s Choice Award for being one of America’s 100 best hospitals for patient experience. This is in addition to receiving an “A” for hospital safety in the fall of 2016 from the Leapfrog Group, which was only one of 15 “A” grades given in NYS. Oneida Healthcare also received the Excellus Blue

110 West Sixth St. Oswego, NY 13126

General Information 315-349-5500


President and Chief Executive Officer Charles “Chuck” Gijanto

Medical Director or Equivalent

Renato Mandanas, MD (chief medical officer); Allison Duggan, MD (VP and chief operating officer)

Number of Employees

38 - 2017 CNY Healthcare Guide


Licensed Physicians 240

Number of Beds 164

Inpatient Visits in 2015 4,728

Outpatient Visits in 2015 330,345

Visits to Emergency Department in 2015 27,601

Number of Surgeries in 2015 6,628

n Since joining Oswego Health in 2015 President and CEO Chuck Gijanto and his staff have spearheaded a revitalization that has breathed new life into all of Oswego Health’s programs and services, positioning the health system as a premier healthcare provider. Among the recent accolades was Oswego Hospital being recognized for having the lowest rate of hospital acquired conditions (HAC) when compared to the three Syracuse hospitals. A Medicare study revealed that Oswego Hospital’s HAC scores were the best in the region. n Oswego Hospital was awarded an ‘A’ for providing safe, high quality care to its patients by the Leapfrog Group. With this distinction, Oswego Hospital joins hospitals across the country who are providing the highest-quality of patient care. It’s the second time this year that the hospital has been awarded an ‘A’ and it’s the only hospital in a 50-mile radius that earned the top grade of ‘A’ from the Leapfrog Group. Only six percent of the hospitals in New York State earned an ‘A.’ The Leapfrog Group provided grades for 2,633 hospitals nationwide. n Oswego Hospital’s maternity center, which enjoys a 98-percent patient satisfaction ranking, was recognized by two healthcare organizations for providing safe and high-quality care to new mothers and their babies. n Oswego Hospital earned The Joint Commission’s gold seal of approval for hospital accreditation by demonstrating continuous compliance with its performance standards. The gold seal of approval is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

MRI/Ultrasound Fusion Guided Prostate Biopsy: A Better Tool to Diagnose Prostate Cancer Prostate cancer is the most common cancer in American men. Approximately one in seven men is diagnosed with prostate cancer at some stage in his lifetime and about 60 percent of those diagnosed are over the age of 65. Prostate cancer can be difficult to detect, and if found, leads to a challenging decision about what to do, on both the part of the patient and the doctor. Lethal prostate tumors need aggressive treatment, but if the cancer is slow growing and not life threatening, patients need not undergo unnecessary medical procedures and experience needless worry.

MRI/Ultrasound Fusion Guided Prostate Machine

Fortunately, a new technology, MRI/Ultrasound fusion guided biopsy, is now available to assist in both cancer detection and differentiation. Studies suggest MRI combined with fusion biopsies result in the diagnosis of more significant high-grade cancers and reduces the discovery of incidental low-grade cancers often found with random sampling. Associated Medical Professionals (A.M.P. Urology), in Syracuse, is the first private practice to offer prostate MRI/TRUS fusion biopsies assisted by the Eigen Artemis robotic system. Over the past year, several A.M.P. physicians (urologists and radiologists) trained to use the new tools and have created a successful program resulting in expertise and proficiency equivalent to those at major medical centers.

The fusion guided biopsy performed at A.M.P. Urology is a great improvement over the traditional methods of looking for prostate cancer. The Eigen Artemis MRI/TRUS fusion robotic system combines the detailed MRI scan with live, real-time ultrasound views of the prostate. A patient first has an MRI scan which is reviewed by the radiologist and suspicious areas are marked. Later, in an out-patient setting, an ultrasound is performed and the urologist merges this image with the down-loaded MRI image. Once images are aligned, biopsies, using local anesthesia, are easily guided to precisely sample the lesion and is completed in 20 to 30 minutes. In addition to better targeting, the new system has the ability to register, record, and store the actual location of the biopsy. The result is a baseline of information that allows for future reference, confirmation, and follow-up.

Trained physicians Richard M. Kronhaus, MD, Herbert I. James, MD, Po N. Lam, MD, and Arnold P. Teo, MD perform MRI/TRUS Fusion Biopsy at A.M.P. Urology, 1226 E. Water Street, Syracuse, NY 13210. n 1226 East Water Street, Syracuse NY 13210 n (315) 478-4185 2017 CNY Healthcare Guide - 39

n The Manor at Seneca Hill, part of Oswego Health, earned an overall threestar rating, the highest overall score of any skilled nursing home facility in Oswego County in the most recent Centers for Medicare and Medicaid survey. Along with this overall score, the facility achieved a four-star rating on quality. The overall star award is based upon three individual star ratings, which include staffing, inspections and quality. n Oswego Health Home Care earned a five-star rating, the highest possible from CMS for the care it provides its patients. n Oswego Health’s commitment to providing the finest health services in the region has led to the development of several projects that have positively affected all of its facilities and collaborations that have strengthened its position in the community and will to continue to enhance the programs and services offered through the health system. Among them: n Collaboration with Syracuse Orthopedic Specialists (SOS), one of the best-known groups for orthopedic care in the region, which will bring SOS orthopedic surgeons to Oswego County to provide office visits and perform surgeries. n Plans are under way for the development of a wound management/oxygen therapy program at Oswego Health in early to mid-2017. n The health systemi s also working to develop a bariatric program and expects to begin offering care in 2017. The program will include weight loss surgery procedures, such as gastric bypass, sleeve gastrectomy, and adjustable gastric band among others.

Rome Memorial Hospital Address

1500 N. James St. Rome, N.Y. 13440

General Information 315-338-7000


President and CEO

David W. Lundquist

Medical Director or Equivalent

Frank Ehrlich, M.D.

Number of Employees 1,038

Licensed Physicians 213

Nmber of Beds 130

Inpatient Visits in 2015 4,286

Outpatient Visits in 2015 150,000

Visits to Emergency Department in 2015 30,64

Number of Surgeries in 2015 2,27

n In March 2016, Rome Memorial Hospital and St. Joseph’s Health signed a transition service agreement that provides the framework for RMH to become affiliated with St. Joseph’s Health in pursuit of mutual goals to expand patient access to needed services and technology in the community. The affiliation agreement was expected be completed by the end of 2016. RMH will continue to operate as an independent, separately licensed hospital with community representatives providing strong local governance. n Rome Memorial Hospital’s women’s imaging center has been designated a breast imaging center of excellence by the American College of Radiology (ACR). The hospital received the prestigious achievement by earning ACR accreditation in mammography, stereotactic breast biopsy, and breast ultrasound (including ultrasound-guided breast biopsy) and breast MRI. n Rome Memorial Hospital’s women’s imaging center now has state-of-the-art 3-D mammography equipment. Because everything is sharper and clearer in 3-D, images produced by 3-D mammography have been proven better at locating breast cancers while they are still small and more easily treatable, and 3-D images allowing radiologists to better pinpoint the size, shape and location of breast abnormalities for women of all ages and breast densities. n Rome Memorial Hospital has been recognized by Excellus BlueCross/ BlueShield (BCBS) with a Quality Leader Award for its efforts to protect patients from hospital acquired infections (HAI).

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n Excellus BlueCross BlueShield designated Rome Memorial Hospital as one of the first hospitals to receive the Blue Distinction Center+ for maternity care for delivering quality, affordable maternity care. n Rome Memorial Hospital Residential Health Care Facility has been rated among the state’s top-ranked facilities for the last two years. According to Nursing Home Compare, the RHCF is rated above average in quality, staffing and overall care.

St. Joseph’s Hospital Health Center Address

301 Prospect Ave. Syracuse, NY 13203

General Information



President & CEO

Kathryn Howe Ruscitto

Medical Director or Equivalent Sandra Sulik, M.D.

Number of Employees 4,755

Licensed Physicians 899

Number of Beds 451

Inpatient Visits in 2015 26,543

Outpatient Visits in 2015 601,355

Visits to Emergency Department in 2015 65,904

Number of Surgeries in 2015 19,304

n St. Joseph’s Hospital Health Center has been recognized again as a “Best Regional Hospital” and ranked No. 13 in New York state by U.S. News & World Reports. St. Joseph’s is the only hospital in Central New York to have achieved this recognition — receiving Best in Syracuse Metro and Best in Central New York” recognitions. St. Joseph’s is ranked as a high performing hospital in all nine areas that are measured. There are nearly 200 hospitals in New York, which means that St. Joseph’s has been ranked in the top 7 percent of all hospitals in the state. Ranked by

Consumer Reports among the top 15 heart surgery centers in the country and a 15-time winner of the National Research Corporation Consumer Choice award, St. Joseph’s is widely recognized for quality, value and delivering the highest patient satisfaction. n St. Joseph’s Hospital Health Center is the only hospital in New York state with a mortality rate significantly lower than the state-wide “risk adjusted mortality rate” for valve procedures and valve procedures performed with coronary artery bypass grafting. According to the Adult Cardiac Surgery in New York State report, released in September 2016 by the New York State Department of Health (DOH), St. Joseph’s can claim it has a risk-adjusted mortality rate that is significantly lower than the statewide mortality rate for these complicated valve operations and valve procedures performed with coronary bypass based on a 95 percent confidence level. Additionally, the St. Joseph’s cardiac surgery program was one of only three programs in New York state to score statistically significantly better than the state average for isolated coronary artery bypass grafting, isolated valve surgery and valve surgery performed with coronary bypass grafting as a composite endpoint. n St. Joseph’s Hospital Health Center has been named a 2016 Most Wired hospital for the seventh year in a row, according to the 2016 Most Wired Survey released this month by the American Hospital Association’s Health Forum (www.hhnmostwired. com).   The survey of 680 participants, representing more than 2,100 hospitals, is a leading industry barometer measuring information technology use and adoption among hospitals nationwide.   n In an effort to help prospective parents find hospitals that deliver quality maternity care, Excellus BlueCross BlueShield announced that St. Joseph’s Hospital Health Center has been designated as one of the first hospitals to receive the Blue Distinction Center for Maternity Care designation, a new designation under the Blue Distinction Specialty Care program. Blue Distinction Centers for Maternity Care, an expansion of the national Blue Distinction Specialty Care program, are hospitals recognized for delivering quality specialty care safely and

effectively, based on objective measures developed with input from the medical community.

Syracuse VA Medical Center Address

800 Irving Ave. Syracuse, NY 13210

General Information 315-425-4400


Medical Center Director James Cody

Medical Director or Equivalent

S. Asif Ali, M.D., chief of staff

Number of Employees 1,649

Licensed Physicians 119

Number of Beds 136

Inpatient Visits in 2015

approximately 2,100 veterans enrolled in care at the Massena CBOC. n The Department of Veterans Affairs (VA) awarded approximately $300 million more in grants under the Supportive Services for Veteran Families (SSVF) program to help thousands of very low-income veteran families around the nation who are permanently housed or transitioning to permanent housing. The SSVF grant program provides access to crucial services to prevent homelessness for Veterans and their families. Locally, two organizations providing services in Central and Northern New York received grants totaling $1,051,933 — Catholic Charities of the Roman Catholic Diocese of Syracuse received $606.887 to provide services in Onondaga County, and, the Utica Center for Development, Inc. was awarded $445,046 to assist Veteran families in Oneida, Herkimer, Madison, Lewis, St. Lawrence, Jefferson and Otsego counties. 

Upstate University Hospital


Outpatient Visits in 2015 387,282

Visits to Emergency Department in 2015



750 East Adams St. Syracuse, NY 13210

Number of Surgeries in 2015 3,897

General Information

n VA Secretary Robert A. McDonald visited the Syracuse VAMC July 20, 2016. After a meeting with the director and senior leaders at the medical center, the secretary toured the facility and talked with patients, family members and staff. The secretary was also in Syracuse to tour Syracuse University’s Institute for Veterans and Military Families and to deliver an address titled “Transforming the Veteran Experience: Values Based Leadership” to students of the Maxwell School’s Master of Public Administration (MPA) program.  n Officials at the Syracuse VA Medical Center in August 2016 announced that they have approved the transfer of the operation of the Massena Community Based Outpatient Clinic (CBOC), located at 6100 St. Lawrence Centre, from OnSite Occupational Health & Safety, Inc. of Princeton, Ind., to Sterling Medical Associates of Cincinnati, Ohio, pursuant to a transaction between organizations. There are currently,



Chief Executive Officer John McCabe

Medical Director or Equivalent Anthony Weiss, M.D.

Number of Employees 4,027

Licensed Physicians 913

Number of Beds 735

Inpatient Visits in 2015 30,189

Outpatient Visits in 2015 319,765

Visits to Emergency Department in 2015 100,080

Number of Surgeries in 2015 20, 367

n Upstate Medical University, which includes Upstate University Hospital, appointed a new president, physician

2017 CNY Healthcare Guide - 41

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CNY RISING The team led by Rober t Simpson, head of Cente rState CEO, has ambitious plans for transf orming CNY’s economy in the next five years. You bet — five years! Will these plans work? (A $500 million grant from NYS can only help)

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Covering Central New York (Onondaga, Oswego Counties)


Danielle Laraque-Arena. She took over the position in January 2016. Laraque-Arena oversees all aspects of the university’s mission: education, teaching, clinical care and research. n Upstate’s Immune Health Services was awarded a $1.5 million grant from the state Health Department’s AIDS Institute to develop and expand programs that foster greater adherence to treatment protocols for patients infected with HIV. n The Upstate Cancer Center was awarded a $48,200 grant from the Susan G. Komen CNY Affiliate to expand its mammography screening and resident health advocacy program to underserved women living in several Ithaca Housing Authority properties. n Upstate performed more kidney transplants in 2015 than ever before. Eighty kidney transplants were performed last year, marking a 27 percent increase over 2014’s total of 63. n Upstate received $575,000 grant from the SUNY Performance and Investment Fund to establish precision medicine,

the latest innovation in personalized healthcare. This method compiles a wide range of data on patients and their conditions from various sources, then uses that information to tailor treatment specific to that exact patient. n Upstate University Hospital is winning praise from the NYS Health Department for its “outstanding work” in preventing hospital-acquired infections (HAIs) in its intensive care units in 2014. In its 2014 HAI report, the state recognizes Upstate for reducing central line-associated bloodstream infections by 70 percent. n The Healthcare Information and Management Systems Society (HIMSS) recognized Upstate with Stage 6 recognition on its electronic medical record adoption model. Only 27 percent of U.S. hospitals tracked by HIMSS — more than 5,400 — have reached stage 6. The HIMSS classification recognizes many of the EMR components that Upstate has in place, including electronic ancillary systems, clinical data repository, nursing and ancillary documentation, computerize physician order entry and alerts, barcoded medication

42 - 2017 CNY Healthcare Guide

administration, full picture archiving and communication system and discrete physician documentation. n The New York State Office of Mental Health’s Hutchings Psychiatric Center and Upstate announced that they have been awarded a $375,000 three-year grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) to support the training of a diverse group of adults in Mental Health First Aid (MHFA). This training will help adults detect mental illness occurring in youth in Onondaga County and connect them with needed services. n Excellus BlueCross BlueShield announced that Upstate University Hospital’s Community Campus has been designated as one of the first hospitals to receive the Blue Distinction Center for Maternity Care designation, a new designation under the Blue Distinction Specialty Care program. n Upstate University Hospital is among 41 upstate New York hospitals and health centers to have earned $22.4 million in quality improvement

payments last year from Excellus BlueCross BlueShield as part of the health insurer’s performance incentive program. Since 2005, Excellus BlueCross BlueShield’s program has paid out more than $210 million. The quality improvement program is a collaboration between the health insurer and each participating hospital. It uses nationally recognized standards and guidelines to address specific areas for improvement. Incentive payments are tied to improvements in health outcomes and patient safety. n Upstate Medical University has been named a National Pancreas Foundation (NPF) Center for Care and Treatment of Pancreas Disease. With this designation, Upstate becomes one of only 37 medical institutions nationwide and the only one in New York outside of New York City to be recognized by the NPF. The designation means that Upstate has all the services, healthcare professionals and programs necessary to provide multidisciplinary treatment of the pancreas, with the ability to treat the “whole patient,” focusing on ensuring the best treatment outcomes for an improved quality of life. n Upstate Medical University has been awarded a $70.6 million grant through New York’s Capital Restructuring Financing Program and Essential Healthcare Provider Support Program to build an ambulatory care center that will house primary care, behavioral health and specialty services and a variety of other patient care services designed to support a patient’s transition from acute medical care facilities back into the community. n Upstate University Hospital has received the American Heart Association/American Stroke Association’s Get With The Guidelines-Stroke Gold Plus Achievement Award with Target: Stroke Honor Roll Elite Plus. The award recognizes the hospital’s commitment to providing the most appropriate stroke treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. n Upstate University Hospital is listed as a 2016 Most Wired Hospital by Health & Hospitals Networks. Use of technology to streamline patient care, create simpler and more accessible interactions for patients and increase clinical efficiencies helped Upstate

make this year’s list.


Medicaid Eligible for Free Taxi for all your Medical: Doctors, Therapy, Counseling, Labs, X-rays & MRI

Wil-Care Transportation Service Inc. is a local Veteran owned and operated business serving Onondaga and Oswego Counties. We Accept: (Cash/Check/Credit Card) *Ask about our Veteran discount!!

Call Medicaid Transportation (315-701-7500) & request Wil-Care for your FREE RIDE

(315) 416-7426 • (315) 491-8533

WilCare Transportation “Where We Care About You” 9449 Chalkstone crse, Brewerton NY 13029

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DCI - Oswego DCI - Oswego 140 State Route 104 140 StateNY Route 104 Oswego, 13126 Oswego, NY 13126 (315) 342-3045 (315) 342-3045

DCI - Syracuse DCI 1127-E.Syracuse Genesee St. 1127 E. Genesee St. Syracuse, NY 13210 Syracuse, NY 13210 (315) 473-5100 (315) 473-5100

DCI - Auburn DCI - Auburn 21 Nelson St. 21 Nelson Auburn, NYSt. 13021 Auburn, NY 13021 (315) 255-9004 (315) 255-9004

REACH Kidney Care of Syracuse 1127 E. Genesee St., Syracuse, NY 13210 REACH Kidney Care of Syracuse 315-473-5100 x105 1127 E. Genesee St., Syracuse, NY 13210 315-473-5100 x105 2017 CNY Healthcare Guide - 43

Resources Acupuncture Acu-Care Acupuncture Center

Northeast Medical Center 4000 Medical Center Drive, suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556

„„ This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.

Agencies – Health / Human Services American Red Cross of Western and Central New York

344 W. Genesee St. Syracuse, NY 13202 315-234-2200 (main); 800-733-2767 (health & safety education)

American Red Cross—MadisonOneida Branch 240 Main St. Oneida, NY 13421 315-363-2900

„„ The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and

referral services.


ƒƒ Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 ƒƒ Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 ƒƒ 2 Broad St. Pulaski, NY 13142 315-298-5726 ƒƒ 113 Schuyler St., Suite 2 Fulton, NY 13069 315-887-5156 ƒƒ Madison County 131 Main St., Suite 107 Oneida, NY 13421 315-363-4672 TTY: 315-363-2364 ƒƒ Cayuga/Seneca County Office 75 Genesee St. Auburn, NY 13021 315-255-3447 TTY: 315-282-0762

ARISE at the Farm

1972 New Boston Road Chittenango, NY 13037 315-687-6727

„„ A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art. „„ ARISE assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State

44 - 2017 CNY Healthcare Guide

Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.

Department of Social Services, Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1011

„„ Social Services promotes and protects the health and well-being of the individuals, families and the community it serves. Through teamwork and innovation, it is committed to promoting the personal and economic self-sufficiency of the individuals in Cayuga County while assuring protection of vulnerable children and adults.

Department of Social Services, Madison County 133 N. Court St. P.O. Box 637 Wampsville, NY 13163 315-366-2211

„„ The Madison County Department of Social Services effectively and efficiently provides financial support, tools for self-sufficiency, aid for health and safety issues, community referrals and advocacy for all residents of Madison County. It works with community groups and local government to strengthen networks of community service.

Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2985 TTY: 315-435-2905

„„ The Department of Social Services provides public benefit programs along with casework programs for citizens

of Onondaga County, including child support services, the home energy assistance program (HEAP), transitional opportunities program and child welfare services among others.

Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 315-963-5000

„„ Administers a variety of public assistance programs including aid to families with dependent children, food stamps, medical assistance, child and adult protective services, foster care, adoption services, day care, child support and other assistance programs.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 315-598-4717

„„ OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, and youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army

ƒƒ Cayuga County 18 E. Genesee St. Auburn, NY 13021 315-253-0319 ƒƒ Oswego County 62 S. First St. Fulton, NY 13069 315-593-8442 ƒƒ Oswego 73 W. Second St. Oswego, NY 13126 315-343-6491 ƒƒ Onondaga County 677 S. Salina St. Syracuse, NY 13202 315-475-1688

„„ The Salvation Army offers daycare services; adult day services; preventive service; domestic violence counseling;

Subscribe to IN GOOD HEALTH — CNY’s Healthcare Newsapaper Name_____________________________________________________ Address___________________________________________________ City / Town_________________________State_________Zip_________

Clip and Mail to:

In Good Health

P.O. Box 276, Oswego, NY 13126

$15 — 1 year $25 — 2 years

2017 CNY Healthcare Guide - 45

post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV Services Access Care and Resources (ACR) Health

ƒƒ Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204 315-475-2430 ƒƒ Auburn Office 34 Wright Avenue Suite 5 Auburn, NY 13021 315-475-2430 ƒƒ Oswego Office 10 George St. Oswego, NY 13126 315-475-2430, ext. 160

„„ ACR Health is a not-for-profit, community-based organization providing a range of support services to individuals with chronic diseases, including HIV/ AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence in New York State.

Associations / Foundations ALS Association of Upstate New York 135 Old Cove Road Liverpool, NY 13090 Phone 1: 315-413-0121 Phone 2: 1-866-499-7257

„„ The Upstate New York Chapter was founded to serve the needs of those living with Amyotrophic Lateral Sclerosis and their caregivers. The ALS Association is the only national not-for-profit health organization dedicated solely to

the fight against ALS. ALSA covers all the bases – research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.

Alzheimer’s Association Central New York

441 W. Kirkpatrick St. Syracuse, NY 13204 315-472-4201 (Syracuse); 315-596-4016 (Oswego) 24-Hr. Helpline: 1-800-272-3900

„„ Founded in 1982, the Alzheimer’s Association Central New York Chapter is the only organization in the region dedicated to the elimination of Alzheimer’s disease and the support of individuals who have been diagnosed with it. Its mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

American Diabetes Association of CNY 6390 Fly Road, Second Floor Syracuse, NY 13057 315-438-8687; 1-888-DIABETES

„„ The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

American Foundation for Suicide Prevention Central NY Chapter The Survivor Outreach Program P.O. Box 283 Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377)

„„ The survivor Outreach Program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers the More Than Sad teen depression program which helps teens recognize the signs of depression in themselves and their peers. The pro-

46 - 2017 CNY Healthcare Guide

gram, Talk Saves Lives, teaches individuals how to talk to those who may be considering suicide.

American Heart Association/ American Stroke Association 2 Clinton Square, Suite 305 Syracuse, NY 13202 P.O. Box 3049 Syracuse, NY 13220-3049 315-728-7540

„„ This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.

American Lung Association in New York 21 W. 38th St., Third Floor New York, NY 10018 212-889-3370

„„ The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association 135 Parkinson Ave. Staten Island, NY 10305 1-800-223-2732

„„ The APDA was founded in 1961 and since then has raised and invested more than $86 million in patient services and education and has been a funding partner in most of the major Parkinson’s disease scientific breakthroughs. As the country’s largest grassroots organization serving more than 1 million Americans with Parkinson’s disease and their families, APDA’s energy is focused on research, patient services, education and raising public awareness.

Arthritis Foundation, New York Chapter 122 E. 42nd St., 18th floor New York, New-York 10168 212-984-8700

„„ Leading the fight for the arthritis community, the Arthritis Foundation


We Recognize the Symptoms You Live With… • Evaluations • Inpatient Rehabilitation • Interventions • Family Education • Detoxification • Outpatient


P.O. Box 1116 • 5821 Route 80 Tully, NY 13159 (315) 696-6114 or (800) 456-6114

helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. The Foundations goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Crohn’s and Colitis Foundation of America Rochester/Central New York Chapter 2117 Buffalo Road, Suite 299 Rochester, NY 14624 781-449-0324 800-932-2423

„„ Founded in 1967, the Crohn’s & Colitis Foundation of America (CCFA) is a nonprofit, volunteer-driven organization dedicated to finding the cures for Crohn’s Disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases.

CNY Community Foundation 431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538

„„ Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endow-

ments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Cystic Fibrosis Foundation Central New York Chapter 2507 James St., Suite 106 Syracuse, NY 13206 315-463-7965

„„ The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.

Down Syndrome Association of Central New York, Inc. P.O. Box 5 Manlius, 13104 315-682-4289

„„ The association’s purpose is to support one another in the challenges faced; to educate the community both in its knowledge and perception of Down syndrome; to advocate for our children and to be available to other parents.

E. John Gavras Center 182 North St. Auburn, NY 13021 315-255-2746

„„ Formally, the United Cerebral Palsy Association of Cayuga County New York, Inc., the E. John Gavras Center’s assists individuals with developmental and physical disabilities by providing the highest quality educational, habilitative and therapeutic services in Cayuga and surrounding counties. It seeks to help families and individuals grow as independent, healthy and productive citizens. Services include: Medicaid service coordination, preschool, speech and language therapy, nursing, day habilitation, community habilitation, residential programs and training and development. Serving individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.

Empire State Lyme Disease Association, Inc.

P.O. Box 874 Manorville, NY 11949 631-878-6657

„„ Its mission is advocacy, education of the public, education of healthcare professionals and Lyme and associated disease research. The organizations states its goal is to prevent chronic tick-borne illness through education, prevention and quality health care. For support groups in CNY, see Support Groups.

Huntington Disease Society of America

505 Eighth Ave., Suite 902 New York, NY 10018 212-242-1968; 800-345-HDSA (Helpline)

2017 CNY Healthcare Guide - 47

„„ The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease. From community services and education to advocacy and research, HDSA is the world’s leader in providing help for today and hope for tomorrow for people with Huntington’s disease and their families. For local support group, see Support Groups.

Lupus and Allied Diseases Association, Inc.

P.O. Box 170 Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4

„„ The Lupus and Allied Diseases Association, Inc. provides information and support to the extended lupus community, including lupus patients, caregivers and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.

March of Dimes Foundation 329 N. Salina St., Suite 304 Syracuse, NY 13203 315-463-0700

„„ The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality. The March of Dimes New York State Chapter also awards grants to local organizations to meet the urgent needs of babies and families in our communities.

Muscular Dystrophy Association 6315 Fly Road, #102 E. Syracuse, NY 13057 315-451-8269

„„ MDA leads the fight to combat the harm caused by muscular dystrophy, ALS and related muscle-debilitating diseases that impact physical strength, independence and quality of life. Together members of the organization help children and adults live longer and grow stronger. Call MDA for the most updated services available.

National Kidney Foundation of CNY

731 James St., Suite 408 Syracuse, NY 13203 315-476-0311

„„ This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Offers support to families and individuals coping with kidney disease as well as professional education, crisis funding and information on organ donation.

National Stroke Association 9707 E. Easter Lane, Suite B Centennial, CO 80112 1-800-STROKES (787-6537)

„„ National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.

Scleroderma Foundation / TriState, Inc. Chapter 59 Front St. Binghamton, NY 13905 607-723-2239; 1-800-867-0885

„„ This organization serves the states of New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment, and to enhance the public’s awareness of this disease.

Bereavement Support Groups The Butterfly Club

Syracuse Community Health Center CAPS Department 819 S. Salina St. Syracuse, NY 13202 315-476-7921

„„ Offers a support group for children aged 6-9 who are dealing with issues of loss through separation/divorce, death of a friend or family member or another situation of loss in the child’s life. Call for days and times.

48 - 2017 CNY Healthcare Guide

Family Counseling Service of Northern New York Grief and Loss Support Group 120 Washington St., Suite 510 Watertown, NY 13601 315-782-4483

„„ Focuses on recovery from emotional pain caused by death and other losses. Offered in two formats: A 12-week group that meets for two hours each week and a seven-week individual program with sessions lasting 45 minutes.

GriefShare Support Group

„„ GriefShare provides a 13-week, bible-based seminar and support group for people grieving the death of someone close to them. Visit the website to find a group near you. GriefShare groups meet weekly to help face these challenges and move toward rebuilding your life. Free.

Calvary Chapel Syracuse Group 103 Grampion Road Liverpool, NY 13090 315-451-1556 (Darlene & Rick Pulsifer, facilitators)

„„ Meets from 6:30-8:30 p.m., Tuesdays, began September 13, 2016.

LaFayette Alliance Church

6069 Cherry Valley Turnpike LaFayette, NY 13084 315-677-9810 (Brian Mandigo, Facilitator)

„„ Meets Sundays 5:30 – 7p.m., began Sept. 11, 2016

Redeemer Church/ Utica Campus Group 931 Herkimer Road Utica, NY 13502 315-601-0652 (Kourtney Cooper, facilitator)

„„ Meets from 6-8 p.m., Thursdays, began Sept. 1, 2016.

Northside Baptist Church

7965 Oswego Road Liverpool, NY 13088 315-652-3160 (Gloria Manns, Facilitator)

„„ Meets from 5:30-7:00 p.m., Sundays, began Sept. 11, 2015.

North Syracuse Baptist Church 420 South Main St. N. Syracuse NY 13212 315-458-0271 (William Marshall,

“ The Difference is clearly that you care very deeply about your work and the people you are caring for”

is pleased to announce is pleased to announce

In-home service for SENIORS by Seniors Seniors Helping Seniors® in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help.

Kathryn Albanese, NP Kathryn Albanese, NP

Has joined our practice and Has joined our practice and is now accepting patients. is now accepting patients. North Syracuse s Syracuse s Fayetteville s Camillus

• Cooking • Light housekeeping • Companionship


Syracuse Vineyard Church

312 Lakeside Road Syracuse, NY 13209 315-407-8463 (Chris Goral, Facilitator)

„„ Meets from 7-9 p.m., Mondays, began Sept. 12, 2016.

Hope for Bereaved - Onondaga 4500 Onondaga Blvd. Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315 475-4673

„„ Hope for Bereaved offers counseling (by appointment), in person support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include:

• House maintenance and small repairs • Mobility assistance

• Overnight stays (24-hour care) • Doctor appointments

In the Seniors Helping Seniors® family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear is about how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors® in- home services is the place to call.

Please call 315.422.2222 call an 315.422.2222 toPlease schedule appointment. to schedule an appointment.

„„ Meets from 6:30-8:30 p.m., Wednesdays, began Sept. 14, 2016

• Shopping • Transportation • Yard work

Onondaga, Madison, and Cortland Counties Call Brenda 315-280-0739 Oswego, Cayuga, and Seneca Counties Call Deb 315-720-4441

giver or sibling. Death of a Parent/Caregiver/Relative/Friend/Sibling meets on the third Tuesday of the month. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older. ƒƒ Hope for Bereaved Parent(s)

„„ For parents whose infant died of SIDS, miscarriage, stillbirth or newborn death (or) for parents whose child died by illness or accident, a group meets – both groups meets from 6:30-8:30 p.m. on the third Wednesday of every month. ƒƒ Hope for Survivors

„„ For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month. ƒƒ Hope for Bereaved

„„ For adults whose parent, relative or friend have died, the group meets the second Tuesday of the month.

ƒƒ Hope for Youth

ƒƒ Hope for ‘Young at Heart’ Widow and Widowers

„„ This is for children/teens who have experienced the death of a parent/care-

„„ Those of middle age and older whose spouse, significant other died, the group

meets the first Wednesday of the month. ƒƒ Hope for Young Widows, Widowers, Engaged and Significant Others

„„ Meets from 6:30-8:30 p.m. on the third Tuesday of the month. Hope for Senior Widows and Widowers

„„ Meets from 10 a.m. to noon on the third Wednesday of the month. ƒƒ Hope for Bereaved Due to Drug Overdose

„„ For those whose spouse, parent, child or friend died of a drug overdose. The group meets the first Tuesday of every month. ƒƒ Caregivers Support Group

„„ For those caring for someone with a chronic degenerative disease or terminal illness, this group meets the fourth Thursday of the month from 1-3 p.m.

Hope for Bereaved Support Group - Oswego Oswego Hospital Cafeteria Conference

2017 CNY Healthcare Guide - 49

Room 110 W. Sixth St Oswego, NY 13126 315-342-6326

„„ This support group sponsor meets the second Tuesday each month from 7-9 p.m. This confidential group helps grieving people find support.

Hospice Grief Center

990 Seventh North St. Liverpool, NY 13088 315-634-2208

„„ Hospice Grief Center provides free support to hospice families whose loved one has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, and donations are appreciated.

Helping Hands, Healing Hearts 315-634-2208

„„ Support group For children dealing with grief, Check the website for dates/ times or call.

New Beginnings Bereavement Support Group St. Rose of Lima Parish 409 S. Main St. North Syracuse, NY 13212 315-458-0283

„„ Meets at 7 p.m. every Tuesday in November until the Tuesday before Christmas. Meeting time and day is subject to change, so please call for information.

CNY Perinatal and Infant Bereavement Network Syracuse, NY 315-470-2768

„„ Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. Call for more information. Free.

Cicero, NY 13039 315-699-7181, Facilitator; 315-699-2731, Church Rectory

„„ Meets at 7 p.m. on the first and third Thursday of the month.

Pregnancy and Loss Support Group (PALS) Oswego Hospital 110 W. Sixth St. Oswego, NY 13126 315-342-4895

„„ PALS is an independent support group which exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego Hospital cafeteria conference room.

Sudden Infant and Child Death Resource Center 6311 Court St. Road East Syracuse, NY 13057 315-251-1400, ext. 118\sicd

„„ The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement support offered by telephone, as well as home visits to newly bereaved parents. Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.

Syracuse Huntington Disease Support Group Liverpool Library 310 Tulip St. Liverpool, NY 13088 315-656-8598

„„ Support group usually meets at 7 p.m. on the first Monday of the month. For more details and information, contact John Mirabito at the above email.

Breast-Feeding Support

Post Cana Hope for Bereaved Cicero United Methodist Church 8416 Brewerton Road

Cornell Cooperative Extension of Oswego County 3288 Main St.

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Mexico, NY 13114 315-963-7286, ext. 300 (Cindy)

„„ Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education.

La Leche League of Onondaga County Syracuse East 315-313-4555 Liverpool 315-623-0555

„„ La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. Call above numbers for a group times and locations. La Leche League leaders are volunteers who are available for free telephone or email support every day.

La Leche League of Oswego 315-343-4046; 315-216-4622

„„ Provides phone support to nursing mothers in Oswego County. Offers inhome service and support upon request. Monthly group meetings are held every third Thursday at the Oswego Public Library.

Madison County Breastfeeding Connections Cafe „„ A place where breastfeeding and pregnant families can get professional breastfeeding support, talk with other moms, check baby’s weight and milk intake and connect to community resources.

Oneida Healthcare 607 Seneca Street Oneida, NY 13421 315-361-2065

„„ Meets the first and third Friday from 1 - 3 p.m. Call above number for more information.

St. Joseph’s Physicians, The Heritage Group 131 ½ Albany St. Cazenovia, NY 13035

„„ Meets Monday evenings 5:30 - 7 p.m.



150 E. 1st St. Oswego, NY 13126 315-343-0440


100 Rochester St. Fulton, NY 13069 315-598-4700

SPRINGBROOK APARTMENTS 4920 N. Jefferson St. Pulaski, NY 13142 315-298-6101

THE FOLLOWING SERVICES ARE INCLUDED IN YOUR RENT • Trash Collection • New Appliances • Bus for shopping/groceries • Heat, Electricity & Hot Water • Snow Removal & Lawn Care • Planned Activities • All repairs & maintenance Preference given for veterans & spouses of veterans Equal Housing Opportunity Supervised by NYS DHCR

Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 315-216-4622

„„ The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

Women Infants and Children (WIC) – Madison-Herkimer Counties Madison: 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210 Herkimer: 401 E. German St. Herkimer, NY 13350 315-866-5029

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Dr. J. Merry • Dr. Alec Gush Dr. Joel Efron • Dr. Shelden Sacks Dr. Ronald Siegel Dr. Steven Guy • Dr. Peter Gray

Anthony F. Copani, Esq. Oswego Fulton 342-5800 598-3700 12 New St. 205 Oneida St. „„ WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

WIC Program of Onondaga Healthy Families 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304

„„ The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families to qualify. To find a WIC clinic near you, call the main office number above.

MANNION & COPANI Attorneys and Counselors at Law

1-800-488-3508 (315) 478-3500


224 Harrison St, HOME CONSULTATIONS Suite 306, AVAILABLE Syracuse

Woman, Infants and Children (WIC) Breastfeeding Counseling Program - Oswego 10 George St. Suite 400 Oswego, NY 13126 315-343-1311; 1-888-730-3803

„„ A major goal of the WIC Program is to improve the nutritional status of infants and WIC mothers, who are encouraged to breastfeed their infants. WIC mothers choosing to breastfeed are provided information through counseling and breastfeeding educational materials; receive follow-up support through peer counselors; receive an enhanced food package; and are eligible to participate in WIC longer than non-breastfeeding mothers.

Cancer Services American Cancer Society Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057

2017 CNY Healthcare Guide - 51

437-7025; 1-800-ACS-2345 (24-hour hotline)

„„ Services provided include information and referral, need-based transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.

Camp Good Days

Central New York 356 North Midler Ave. Syracuse, NY 13206 315-434-9477

„„ Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, Ithaca and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer and/ or children who have lost a parent or sibling to cancer. Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the programs and services are free and no child with cancer is ever turned away.

Cancer Care

275 Seventh Avenue New York, NY 10001 800 813 HOPE (4673)

„„ Cancer Care provides telephone, online and face-to-face counseling, support groups, education, publications and financial and co-payment assistance. Professional oncology social workers offer personalized care, and all of our services are free of charge.

Cancer Information Service 1-800-4-CANCER (422-6237)

„„ The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.

CancerConnects, Inc.

5008 Brittonfield Pkwy, Suite 800 East Syracuse, NY13057 315-634-5004

„„ CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of resources available to them right here in our Central New York community. Free. CancerConnects also provides a complementary therapy program which a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.

Cuse Kids Club

356 N. Midler Ave. Syracuse, New York 13206 315-434-9477; 800-785-2135

„„ The Cuse Kids Club is for children age 4-17 who have been affected by a cancer or sickle-cell anemia diagnosis within their immediate family. Local monthly activities like sporting events, hiking, swimming, skiing, museums, movies, shows and much more. Free. A program of the CNY regional office of Camp Good Days and Special Times.

4th Angel Mentoring Program 866-520-3197

„„ The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin – the journey towards recovery. „„ This specially trained volunteer and cancer survivor – your 4th angel – is someone who will talk and listen in a supportive setting. The 4th Angel Mentoring Program is part of The Scott Hamilton CARES Initiative, a national nonprofit organization.

Hope for Heather Ovarian Cancer Foundation P.O. Box 2208 Liverpool, NY 13089 315-657-7879

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„„ This nonprofit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.

Look Good…Feel Better Program Hotline: 1-800-395-LOOK Auburn ƒƒ Auburn Community Hospital 17 Lansing St. Auburn, New York 13021 800-227-2345 East Syracuse ƒƒ American Cancer Society 6725 Lyons St. P.O. Box 7 East Syracuse, New York 13057 800-227-2345 ƒƒ Ogdensburg Claxton Hepburn Medical Center Richard E Winter Cancer Center 5 Lyons Place Ogdensburg, New York 13669 800-227-2345

„„ Provided by the American Cancer Society, the Look Good…Feel Better program is free and entitles a cancer patient to one free make-up kit during the diagnosis and treatment period. Someone who wishes to attend a second session has to return with the kit or with the makeup items detailed in the 12 step guide found in the instruction Book in the kit. Self-help materials can be obtained free of charge by request through the Look Good...Feel Better toll-free number, 1-800-395-LOOK. Materials are also offered in Spanish and bilingual programs are available in some areas.

Oswego County Opportunities Cancer Services Program 239 Oneida St. Fulton, NY 13069 315-598-4717

„„ The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women age 40- 64; uninsured men age 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or has had a clinically significant

finding for breast cancer. The program also offer diagnostic services and treatment.

The Saint Agatha Foundation c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, PA 19046 888-878-7900

„„ The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

800-858-8109 100% OSHA Compliant • Patient Gowns • Lab Coat Service • Scrubs • Sheets/Pillow Cases • Bath/Hand Towels • Masssage Linens • Professional Mat Service • Fluid Resistant Garments

Serving Central New York

Children / Family Services Bicycle Helmet Program 315-435-3007

„„ The Onondaga County Traffic Safety Program coordinates this program for the Onondaga County Bicycle Safety Coalition, which sponsors low-cost helmets available in toddler to adult sizes for Onondaga County residents. For helmet information and sale locations, call the number above.

Car Seat Program

ƒƒ Oswego Oswego County Health Department 70 Bunner St. Oswego, NY 13126 315-349-3547

„„ Provides assistance to families to ensure that the car seat is installed correctly. Offers free seats to those who qualify. ƒƒ Syracuse Catholic Charities of Onondaga County 1654 W. Onondaga St. Syracuse, NY 13202 315-424-1800

„„ Provides free car seats for children up to 40 pounds to parents who receive WIC, Medicaid, or SNAP and complete a one-hour course. Call for dates and times.

Casey’s Place

228 Lafayette Road Syracuse, NY 13205 315-492-9990

Care Management • Adult Social Day Program • Care Transitions • Elderly Care • HIV/AIDS • Home Health Aides • Home Infusion Therapy • Managed Long Term Care (MLTC) Plan Non-Medical Services • Caregiver Resources • Companionship • Durable Medical Equipment Patient Education • Cardiac Care • Chronic Disease Self-Mgmt.

• Maternal-Child Health • Medication Management • Nursing • Nutrition • Occupational & Physical Therapy • Palliative Care • Pediatrics

• Post-Surgical Care • PRI (Patient Review Instrument) Assessments • Social Work • Speech Language Pathology • Telehome Care Monitoring • Wound Care

• Home Safety Assessment • Meals on Wheels

• Personal Emergency Response System (PERS)

• Diabetes • Nutritional Counseling

• Optimal Aging • Parenting & New Mother

Visiting Nurse Association of Central New York, Inc. The VNA Foundation of Central New York, Inc. CCH Home Care & Palliative Services, Inc. Independent Health Care Services, Inc. Home Aides of Central New York, Inc. Eldercare Social Day Program VNA Homecare Options, LLC Eldercare Foundation, Inc. all divisions of

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2017 CNY Healthcare Guide - 53

„„ Casey’s Place provides planned, short term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

Catholic Charities of the Finger Lakes Auburn Office 134 E. Genesee St. Auburn, NY 13021 315-253-2222

„„ Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800

„„ At the agency, neighborhood and home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.

Catholic Charities Oswego County 365 W. First St. Fulton, NY 13069 315-598-3980

„„ Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs works with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Central New York Coalition for Young Children with Special Needs „„ The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agency professionals providing special education and other related services to children with special needs (ages birth to 5 years) and their families. Meetings are held from 1:15-3:15 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.

Charity for Children


„„ Charity for Children is nonprofit organization dedicated to providing financial and educational services to needy families in Central New York, specifically, children who suffer from disabilities, diseases and disorders.

Child Care Solutions

Syracuse Office 6724 Thompson Road Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office 34 Wright Ave. Auburn, NY 13021 315-446-1220; 888-729-7290

„„ Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free. They also help childcare providers attain training and professional development. Free.

Child Safety Seat Program Free safety checks at Oswego Hospital are available on Wednesdays and Fridays by appointment with a state-certified child passenger safety technician.

Oswego Health

110 W. Sixth St. Oswego, NY 13126 315-349-5712

Children and Family Services Program 98 N. Second St. Fulton, NY 13069 315-326-3555 behavioral-services

„„ This facility offers children and a

54 - 2017 CNY Healthcare Guide

private setting to receive mental health care. The multidisciplinary team consists of child/adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged 5-18, who have problems that range from mild behavior disorders to psychiatric illnesses.

Elmcrest Children’s Center

ƒƒ Main Campus 960 Salt Springs Road Syracuse, NY 13224 315-446-6250 ƒƒ Syracuse 3532 James St. Syracuse, NY 13206 315-463-9415 ƒƒ Binghamton 225 Front St. Binghamton, NY 13905 315-296-4515 ƒƒ Cortland 49 Grant St. Cortland, NY 13045 315-299-4211 ƒƒ Mexico 3358 Main St. Mexico, NY 13114 315-963-2157

„„ Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.

Family Planning Service 428 W. Onondaga St. Syracuse, NY 13202 315-435-3295

„„ Family Planning Service provides low no-cost reproductive health services to teens, women and young men at three clinics are located on the nearwest side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/ week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, pap smears, walk-in

pregnancy testing with non-directive options counseling, as well as free Emergency contraception and condoms. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

Family Support Services Huntington Family Centers 405 Gifford St., Syracuse NY 315-476-3157

„„ This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.

Couple and Family Therapy Center Syracuse University 601 E. Genesee St. Syracuse, NY 13210 315-443-3023

„„ The Couple and Family Therapy Center provides affordable, confidential counseling and therapy services to families, couples, and individuals who are coping with life’s challenges, including resolving marital and couple difficulties; easing relationship or communication struggles; helping a troubled child, teenager, or family; moving beyond family violence or substance abuse; or dealing with emotional distress such as anxiety or depression. Therapists are students in the department’s master’s and doctoral programs who are practicing from a family systems perspective, focusing on relationship issues. Students practice under faculty supervision. Open to community. Free.

Head Start of Oswego County 239 Oneida St. Fulton NY 13069 598-4711 or 800-359-4711

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In Good Health

P.O. Box 276, Oswego, NY 13126

$15 — 1 year $25 — 2 years

2017 CNY Healthcare Guide - 55

„„ Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Mexico, Oswego, Phoenix, West Monroe and Williamstown.

H.O.M.E., Inc.

831 James St. Syracuse, NY 13202 315-472-5110

„„ H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities., Residential Habitation program provides housing and living skills to disabled people in their own home. Also offers after-school and blended programs. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.

Huntington-Family Support Services 405 Gifford St. Syracuse, NY 13204 315-476-3157

„„ Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.

Huntington Young Parents Program 405 Gifford St. Syracuse, NY 13204 315-476-3157

„„ Huntington’s Young Parents pro-

gram serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children.

It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite 3 Syracuse NY 13205 315-382-0541 or

„„ It’s About Childhood & Family is a not-for-profit clinical and educational resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies. Services can be paid by volunteer service at a community agency or on sliding scale.

Mid-State Early Childhood Direction Center Syracuse University 805 S. Crouse Ave. Syracuse, NY 13244 1-800-962-5488; 315-443-4444

„„ This regional information and referral agency serves several regions in Central New York. Free and confidential information is available for families and service providers with children from birth to 5 years old who have special needs. The center has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.

Onondaga Healthy Families 501 E. Fayette St. Syracuse, NY 13201 315-435-2000

„„ Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transporta-

56 - 2017 CNY Healthcare Guide

tion routes.

Parkside Children’s Center 301 Valley Drive Syracuse, NY 13207 315-468-1632

„„ Parkside Children’s Center, a division of Arc of Onondaga, has provided high quality, comprehensive educational services to children in our community for over 60 years. Our inclusive Preschool Program, serving 3 and 4 year-olds within Onondaga County, is licensed and regulated by NY State Office of Children & Family Services and the NY State Department of Education. ƒƒ Parkside at Dr. King 416 East Raynor Ave. Syracuse, NY 13202 ƒƒ Parkside at HW Smith 1130 Salt Springs Road Syracuse, NY 13224

Peace, Inc.

217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 ƒƒ Family Resource Centers: County East Family Resource Center 215 W. Manlius St., #2 East Syracuse, NY 13057 315-437-7071 ƒƒ County South Family Resource Center 12 Clinton St. Tully, NY 13159 315-696-8203 County West Family Resource Center 93 Syracuse St., #700 Baldwinsville, NY 13027 315-638-1051 ƒƒ Eastside FRC 202 S. Beech St. Syracuse, NY 13210 315-470-3325 Southside FRC 136 Dr. Martin Luther King West Syracuse, NY 13205 315-470-3342 ƒƒ Westside FRC 200 Wyoming St. Syracuse, NY 13204 315-470-3352

„„ PEACE, Inc. is a nonprofit community-based organization with the mission

of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum of services for the entire family from infants to the elderly. The majority of individuals PEACE, Inc. serves have incomes placing them at or below the Federal Poverty Guidelines.

Prevention Network – Parenting Programs 906 Spencer St. Syracuse, NY 13204 315-471-1359

„„ Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. They also offer family support navigators for families seeking to overcome addiction. Free.

Purpose Farm

1454 W. Genesee Road Baldwinsville NY 13027

„„ Purpose Farm is a free 501c3 youth mentorship program and animal rescue. The family farm connects children age 6-18 who have emotional trauma from neglect, abuse and/or being bullied and kids who have trouble adapting socially with farm animals that have been rescued. Through animal and human mentors these children may regain their hope, inspiration and confidence. Visitation by appointment only.

Syracuse Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111

„„ Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions geriatric care management, Kosher Meals on Wheels, advocacy,

A bond that lasts a lifetime. Working together to provide a legacy of more than 50 years of exceptional maternity care.

MATERNITY 315-349-5572 |

Oswego: 315-343-2590 | Fulton: 315-593-8393

2017 CNY Healthcare Guide - 57

volunteer opportunities, outreach and educational programming.

Syracuse Community Health Center 819 S. Salina St. Syracuse, NY 13202 315-476-7921

„„ Syracuse Community Health Center (SCHC) is made up of 15 neighborhood-based health centers located throughout Onondaga County. SCHC staff make up a comprehensive professional resource enabling Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the healthcare system. SCHC provides healthcare for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Model Neighborhood Facility, Inc. 401 South Ave. Syracuse, NY 13204 315-474-6823

„„ SNBF’s Mainstream provides respite services to youth and young adults with developmental challenges through participation in various social, recreational and personal development activities. Its’ Family 1st program seeks to reduce negative behavior in youth age 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior.

Youth & Teen Afterschool

Huntington Family Centers 405 Gifford St., Syracuse 315-476-3157

„„ Youth Program: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. „„ Teen Program: Provides a positive

youth development experience Tuesday through Thursday 5:30 to 8 p.m. Youth 13-19 years old residing on the west side of Syracuse are eligible. „„ Participation in these programs are by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and the New York State Office of Children and Family Services. „„ See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services

Dialysis Dialysis Clinic, Inc. (DCI)

DCI University Dialysis Center 140 State Route 104 Oswego, NY 13126 315-342-3045

„„ DCI is a nonprofit kidney health organization. It provides chronic kidney disease (CKD) education to help people maintain kidney function and avoid or delay dialysis. The practice works with patients to find the treatment option that works for them in the event of kidney failure occurs. It offers free CKD education, transplant counseling and support, in-center hemodialysis and home dialysis options.

Disability-Related Services Advocates Incorporated

Advocacy Center West 636 Old Liverpool Road Liverpool, NY 13088 Advocacy Center East 300 S. Manlius St. Fayetteville, NY 13066 315-469-9931

„„ Advocates is a parent-directed organization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates works with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.

58 - 2017 CNY Healthcare Guide

Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441

„„ Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County/ Oswego Industries 7 Morrill Place Fulton, NY 13069 315-598-3108

„„ ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community based childcare and preschool programs, Medicaid services coordination. Adult services include: senior day habilitation program, guardianship, community recreation and leisure services, and recreational respite services.

ARISE See 44

AURORA of CNY 518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD)

„„ This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego counties.

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Mary Geiss, D.O.

Joy Commisso, M.D.

Joy Commisso, M.D. 8393 Elta Drive 8393 Elta Drive NY 13039 Cicero,Cicero, NY 13039 Joy Commisso, M.D. 315.698.0290 315.698.0290

Mary Geiss, D.O. Jordan 5566 5566 Jordan Road Road Elbridge, NY 13066 Elbridge, NY 13066 Mary Geiss, D.O. 315.689.1833 315.689.1833 5566 Jordan Road Elbridge, NY 13066 315.689.1833

8393 Elta Drive Cicero, NY 13039 Accepting New Patients 315.698.0290

Visit our website at

Accepting New Patients

2017 CNY Healthcare Guide - 59

Visit our website at

Oswego, NY 13126 315-326-4100

„„ Oswego Health’s Behavioral Services offers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behavioral Services Department has several programs to meet the care needs of the community. They include Child and Family Services In-treatment, Out-Treatment, and children and youth, as well as referrals, admissions, and insurance coverage.

Brain Injury Association of NYS 10 Colvin Ave. #108 Albany, NY 12206-1242 518-459-7911 Family Helpline: 1-800-446-6443

„„ This organization offers FACT centers throughout NYS. The CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.

Central New York Developmental Disabilities Regional Office (CNYDDRO) Syracuse Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-5050

„„ Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

CNY Autism Society of America 4465 E. Genesee St. PMB 252 Dewitt, NY 13214 315-447-4466

„„ The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and

provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder and their loved ones.

CNY Services

518 James St., Suite 240/280 Syracuse, NY 13203 315-478-2453

„„ Central New York Services, Inc. (CNYS) is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Through partnerships with other private and government agencies, CNYS offers professional counseling, residential services and day-to-day support to individuals and families in Onondaga, Oneida, and Madison counties.

Community Options, Inc. 216 W. Manlius St. East Syracuse, NY 13057 315-431-9859

„„ Community Options, Inc., a nationally-based nonprofit 501(c) 3 organization, offering those who have disabilities residential and day rehabilitation, group homes, healthcare, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

4440 Brickyard Falls Road Manlius, New York 13104 315-682-4204

„„ David’s Refuge is a nonprofit, oneto-two-night bed and breakfast retreat for parents and guardians who care for children with special needs or life threatening medical conditions. Free. The organization also offers several events throughout the year that cater to parental caregivers who have stayed at David’s Refuge.

Access CNY

1603 Court St. Syracuse, NY 13208 315-455-7591 TTY: 315-455-1794

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„„ AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues offering an array of person-centered supports to individuals of all ages and abilities.

Epilepsy Pralid, Inc.

1065 James St., Suite 220 Syracuse, 13203 315-477-9777

„„ Epilepsy-Pralid, Inc. (EPI) is committed to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, all developmental disabilities and other neurological conditions.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462

„„ EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

GiGi’s Playhouse

5885 E. Circle Drive, Suite 250 Cicero, New York 13039 (Inside Drivers Village, Green Entrance, Second Floor) 315-288-PLAY (7529)

„„ GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success.

GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 31 locations throughout the United States and Mexico.

Learning Disabilities Association of CNY 212 E. Manlius St. East Syracuse, NY 13057 315-432-0665

„„ This organization aims to enhance the quality of life for children and adults with learning disabilities and ADHD by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties. LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.

Leukemia and Lymphoma Society – Western and CNY Chapter

OPEN TO THE PUBLIC • WALK-INS ONLY Monday-Friday 8 am to 6 pm Saturday 8am to 2 pm

300 State Route 104 East • Oswego, NY 13126 Phone: 315-216-4036 • Fax: 315-216-4560

4043 Maple Road, Ste. 105 Amherst, NY 14226 716-834-2578

„„ This organization’s mission is to cure blood-related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.

Lupus Alliance of Upstate New York 3871 Harlem Road Buffalo, NY 14215 1-800-300-4198

„„ This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.

Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057

Community Information Seminar

Bariatric Surgery

Given by one of our Board Certified Surgeons UTICA

125 Business Park Drive, Suite 150 Every second Wednesday of the Month at 6 PM


St. Joseph’s Hospital Campus 104 Union Ave., Suite 809 Every second Tuesday of the Month at 6 PM

Parking will be validated CALL TO REGISTER 877-269-0355 • 2017 CNY Healthcare Guide - 61

315-475-9474; 1-800-846-9474

„„ This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition. Make-A-Wish®Central New York serves 15 counties including Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, Oswego, St. Lawrence, Tioga & Tompkins.

Margaret L. Williams Developmental Evaluation Center 215 Bassett St. Syracuse, NY 13210 315-472-4404 www.developmentalevaluationcenter.c om

„„ The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs.

Multiple Sclerosis Resources of CNY P.O. Box 237 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404

„„ Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” published six times a year.

NYS Justice Center for the Protection of People with Special Needs 161 Delaware Avenue Delmar, New York 12054-1310 518-549-0200

„„ Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

Next Step Program

215 Bassett St. Syracuse, NY 13210 315-472-4404 www.developmentalevaluationcenter. com

„„ Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.

Office of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243 1-800-342-3009

disabilities, including speech and walking difficulties.

Parent to Parent of New York State 1-800-971-1588

„„ Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. Serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.

Parents of Special Children 2 Tower Dr., Suite B Fulton, NY 13069 315-598-7672

„„ This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Person to Person – Citizen Advocacy Office Onondaga County 329 North Salina St. Syracuse, NY 13203 315-472-9190

„„ The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.

„„ Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.

Onondaga County Health Department-Early Intervention/ Special Children’s Services

Serves people with Traumatic Brain Injury (TBI) with a wide variety of services including, independent living skills training and environmental modifications, intensive behavioral program, home and community support services, community integration counseling. Client must be referred through the TBI Waiver program.

501 E. Fayette St., Suite B Syracuse, NY 13202 315-435-3230

„„ This department assists young children with developmental and physical

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Self-Direct Inc.

12 Oswego St. Baldwinsville, 13027 315-635-5374; 1-877-540-1977

Whole Me Inc.

1010 James Street Syracuse, NY 13203 315-468-3275 VP: 315-679-4207

This is SOS

„„ Whole Me, Inc. (Work Health Organizational skills Life experiences Entertainment choices Math & English) works with children who are deaf or hard of hearing. Bi-ingual, bi-cultural after-school programs include sign language, advocacy, education and workshops for parents and children.

Disabled – Accessibility Modification Advocacy and Accessibility Programs (through ARISE)

ƒƒ Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 ƒƒ Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696

„„ On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance, Systems Advocacy. Funded in part by a grant from the Central New York Community Foundation.

Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-6978

Provides technology evaluations and information on adaptive equipment and possible funding sources.

Medical Equipment Loan Closet through ARISE

ƒƒ Onondaga County 635 James St Syracuse, NY13203 Marian Miller, Accessibility Program Coordinator 315-671-2908; TTY 315-479-6363

Specializing In: Foot & Ankle • Hand & Wrist Joint Replacement • Neck & Back • Shoulder Sports Medicine • Orthopedic & Sports Therapy


This is Total Orthopedic Care. Subscribe to IN GOOD HEALTH — CNY’s Healthcare Newsapaper Name_____________________________________________________ Address___________________________________________________ City / Town_________________________State_________Zip_________

Clip and Mail to:

In Good Health

P.O. Box 276, Oswego, NY 13126

$15 — 1 year $25 — 2 years

2017 CNY Healthcare Guide - 63

ƒƒ Oswego County Jim Cronk, Peer Advocate 315-342-4088, ext. 211 ƒƒ Cayuga/Seneca County Sara Douglass, Employment Consultant 315--255-3447 ext. 318 ƒƒ Madison County Jennifer Lea, Independent Living Advocate 315-363-4672 ext. 228

everyone, regardless of their physical abilities, the chance to enjoy the outdoors. Whether it be the water or the woods ASA’s aim is that anyone be able to enjoy their passion for nature—either for the peace and quiet, the exhilaration, or to see and feel the colors of nature. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.

„„ The Medical Equipment Loan Closet is a free resource through ARISE for the Central NY community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.


Project Adapt (at AccessCNY)

1603 Court St. Syracuse, NY 13208 David Selover, program coordinator 315-410-3336

„„ Project Adapt, an Assistive Technology (AT) program offers assistance with many types of technology including adaptive toys. Adaptive toys for disabled children are very expensive, often five times as much as a typical toy. Families can borrow adaptive toys for free. Augmentative communication devices, seating and positioning equipment, and environmental modifications are also available. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt also provides people with an opportunity to try out equipment before reaching a final decision on the best match.

Disabled – Recreation Advanced Strategy Adventures

Lloyd Weigel, President/Co-founder 7703 Kirkville Rd. Kirville NY 13082 315-656-9050

„„ Advance Strategy Adventures is a 501c3 nonprofit with the goal of giving

635 James St. Syracuse, NY 13203 Richelle Maki, Program Coordinator 315-671-3094

„„ The mission of Move Along Inc. is toprovide adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.

New York State DEC Special License Unit 625 Broadway Albany NY 12233 518-402-8985

„„ ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

For people with permanent or military disabilities

Heritage Farm

Special Olympics – Central New York Region

3599 state Route 46 Bouckville, NY 13310 315-893-1889

„„ Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-School services, supported employment, service coordination, children’s summer Program, and Self-Advocacy. Serving individuals throughout madison county and its surrounding areas.

Move Along, Inc.

P.O Box 5220 Oswego, NY 13126 Sean Callen, President 607-327-2039

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„„ Residents with permanent disabilities are eligible for an access pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. There are discounts on campsites and cabin rental areas too. group access passes are also available. Hunters and fisherman with disabilities may qualify for special discounted or free licenses. Non-ambulatory hunters may qualify for permits that allow them to hunt from their automobile and also access designated roads on state land. DEC’s Accessible Recreation page,, will help you find information on all of DEC’s accessible recreation areas.

6315 Fly Road East Syracuse, NY 13057 315-314-6839

„„ This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The Central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.

Education and Prevention Alcohol Drug Abuse Prevention Education Program (ADA - PEP) 6820 Thompson Road Syracuse NY 13221 315-433-2600

„„ ADA-PEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes 42 full and part-time counselors in 17 school districts in Onondaga and Madison Counties. Free.

Community-Wide Drug-Free Coalition/Prevention Program 677 S. Salina St. Syracuse NY 13202 315-479-1140

„„ A prevention program that promotes awareness of the dangers of substance abuse. Acts as a catalyst for new approaches to address drug and alcohol abuse in Syracuse and Onondaga County including education, targeted programming and community forums.

Lifestyles Center

7060 Route 104 SUNY Oswego Oswego, NY 13126 315-312-5648

„„ Provides a prevention program that promotes low-risk choices for students and reflects the attitudes, behaviors, and values of healthy lifestyles for Oswego County youth. Peer Educators are trained to facilitate on-campus and off-campus presentations that deal with alcohol and other drugs, general wellness, violence prevention and sexual health. Other services include street outreach, resource and information library, video library, pamphlets, brochures and periodicals.

Prevention Network

906 Spencer St. Syracuse, New York 13204 315-471-1359

„„ Prevention Network is a nonprofit agency that educates, trains and pro-

vides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Prevention Services

ƒƒ Oswego 53 E. Third St. Oswego NY 13126 315-342-2370, Oswego; 315-598-6707, Fulton

„„ ƒƒ Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707

Madison County Health Department

„„ Provides alcohol and other drug information to children in grades kindergarten through 12th and staff development training and resource sharing with other community organizations. Offers evidence-based programs for youth who are at risk or already involved in dangerous addictive behaviors. Serves Oswego County.

Tobacco Free Network (TFN) 317 W. First St. Suite 111 Oswego, NY 13126 315-343-2344

American Red Cross – See 44

Family Services See Children / Family 53

The Cayuga County Community Health Network, Inc. (CCCHN) 188 Genesee St. Carr Building, Suite 207 Auburn, NY 13021 315-252-4212

P.O. Box 605 Wampsville, NY 13163 315-366-2361

„„ Madison County Health Department provides a broad range of Health Department services, including: Maternal Child home visits; programs for children with special health care needs; early intervention; immunization clinics; TB (Tuberculosis) clinic; health education; lead poisoning prevention programs.

Onondaga County Health Department

„„ Utilizes local outreach opportunities with community members to eliminate exposure to second hand smoke, decrease social acceptability of tobacco use, reduce tobacco displays in local retail environments and create greater access to smoke free playgrounds, parks, businesses and multi-unit housing.

Health Departments

„„ The Cayuga County Community Health Network, Inc. (CCCHN) is a consortium of community, health and human service leaders and providers who serve the residents of Cayuga County. CCCHN strives to improve the overall health of Cayuga County residents by assessing community health care needs and address strategies to reduce gaps in health care services; implementing activities to improve access to health care services; developing relationships with local, state, and federal government agencies to improve funding opportunities to meet health care needs; providing health and wellness programs to reduce barriers within Cayuga County.

421 Montgomery St. Syracuse, NY 13202 315-435-3280

„„ The mission of the Onondaga County Health Department is to protect and improve the health of all residents of Onondaga County. The Onondaga County Health Department has numerous programs and services designed to achieve this mission, including screenings, clinics, immunization and family planning.

Oswego County Health Department 70 Bunner St. Oswego, NY 13126 315-349-3547

„„ The Oswego County Health Department offers a variety of services to all residents of Oswego County, including preventive health services, certified hospice, and a maternal and child health programs. It also provides healthy liv-

2017 CNY Healthcare Guide - 65

ing programing and early intervention for children with special needs.


1050 West Genesee St. Syracuse, NY 13204 1-888-477-HOME (4663)

„„ Community-based home care system for medical and non-medical needs. Comprised of Visiting Nurse Association of Central New York, VNA Homecare Options (Managed Long Term Care (MLTC) Medicaid Plan for those eligible for a nursing home level of care), Home Aides of Central New York, Independent Health Care Services and the Eldercare Social Day Program. System also includes two charitable entities, the Eldercare Foundation and the VNA Foundation of Central New York. Operates 24/7. Staff includes home health aides, nursing, physical and occupational therapy, social work, speech language pathology & support services. Medical specialties include care management, cardiac, medication & chronic disease self-management, long term home health care, maternal and child health, optimal aging, palliative care, pediatric, telehome care monitoring and wound care. Catchment areas includes operational headquarters of Onondaga County and 48 counties throughout New York State. Payment accepted from Medicare, Medicaid, third party insurance and/or private pay.

Hospice Francis House

108 Michaels Ave. Syracuse, NY 13208 315-475-5422

„„ Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed and in need of a home. Caregivers are available 24 hours a day to assist residents.

Friends of Dorothy House

212 Wayne Street Syracuse NY Contact through Facebook Page

„„ Friends of Dorothy House is a

non-profit Catholic Worker house which provides love and support for one or two ill individuals at a time. Its primary focus is hospice care for people with AIDS. Care includes recuperative or hospice care, supportive housing and emergency assistance. All services are free.

Friends of Oswego County Hospice 44 E. Bridge St., Suite 204B PO Box 102 Oswego, NY 13126 315-343-5223

„„ The Friends of Oswego County Hospice is a not for profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of CNY

990 Seventh North St. Liverpool, NY 13088 315-634-1100

„„ Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. It serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

Hospice of the Finger Lakes

1130 Corporate Drive Auburn, NY 13021 315-255-2733

„„ Hospice of the Finger Lakes offers compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Oswego County Hospice 70 Bunner St. Oswego NY 13126

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„„ Offers home care for terminally-ill persons in Oswego County who are no longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person’s quality of life. Provides nurse visits, counseling, pastoral visits, physical, occupational and speech therapies, and home health aides. Assists patient’s families with support and services, as needed, offers bereavement counseling and provides a 24-hour nurse available for consultation.

Hotlines 211CNY

211 1-844-445-1922

„„ Locating basic resources such as food, shelter, employment or healthcare may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number (2-1-1). In July 2000, the Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services. 211 CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under the three-digit phone number, updated information is kept under national standards and the call or use of the database is free and available 24/7.

Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work 1 South Ave. PO Box 701 Garden City, NY 11530 1-800-877-8077; 516-877-4320

„„ This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by 100 volunteers (mostly breast

cancer survivors) and social-work staff who are professionally trained and supervised.

Abuse & Assault Hotline

Service to Aid Families (SAF) 315-342-1600; 315-342-7618; 1-877-3427618

„„ SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; people experiencing other types of crisis.

Boys Town National Hotline 1-800-448-3000 1-800-448-1833 (TDD line)

„„ The Boys Town National Hotline is available 24 hours a day, 365 days a year. The Boys Town mission is to offer at-risk children and families the love, support and education to succeed. The Christian-based organization believes that every child and family has the potential to thrive, regardless of background and circumstances. Specially trained counselors, including training in preventing suicide, are available as well as translation for more than 140 languages.

Contact Community Services – Suicide Prevention Hotline Onondaga County 315-251-0600 Cayuga County 1-877-400-8740

„„ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Domestic Violence Hotline

1-800-942-6906 (Multi-languages available) 711 for deaf/hard of hearing

„„ Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services


1-800-233-SIDA (Spanish language hotline) 1-800-541-2437 (AIDS)

Emergency Family Crisis Hotline Dial 211

„„ Twenty-four hour crisis hot line, 24hour availability, 365 days a year. Emergency and crisis interventions with case management, outreach and after care.

National Domestic Violence Hot Line

Onondaga County Department of Social Services

1-800-799-7233 TTY: 1-800-787-3324

„„ Responding to calls 24/7, 365 days a year, this hotline provides confidential, one-on-one support to each caller, offering crisis intervention, options for next steps and direct connection to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. Offers bilingual advocates and a Language Line with translations in 170+ different languages.

National Runaway Switchboard 3080 N. Lincoln Ave. Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) Text: 66008

„„ This hotline services runaway and homeless youth in crisis and their loved ones by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122 711, 1-855-373-2122 (TTY)

„„ The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven-days a week. Reports are made by service providers and others who are “mandated reporters” as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

New York State HIV/AIDS Counseling Hotline 1-800-872-2777 1-800-369-2437 (TDD)

„„ This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

421 Montgomery St. Syracuse, NY 13202 Child Protective Services (CPS): 315-435\2884 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720

Poison Center, Upstate New York SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 HotLine: 1-800-222-1222 Public Information: 315-464-5375 Office: 315-464-7078

„„ This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.

State Child Abuse and Maltreatment Register

Capital View Office Park 52 Washington St. Rensselaer, New York 12144-2796 1-800-342-3720; 1-800-638-5163 (TDD/ TTY) 1-800-342-3720 (video relay system)

„„ Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

Suicide Prevention

1-800-273-TALK (8255)

The lifeline provides 24/7 free and confidential support for people in distress. It also provides prevention and crisis resources for anyone and best practices for professionals.

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Vera House

6181 Thompson Road, Suite 100 Syracuse, NY 13206 315-468-3620 (24-hr. Crisis and Support); 315-484-7263,(TTY during business hours)

„„ Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.

Housing / Homeowner Assistance A Tiny Home For Good, Inc.

„„ A Tiny Home for Good Inc. is a nonprofit in the Syracuse community that builds and manages tiny homes on vacant city lots. The homes are 300 square feet and are equipped with all the amenities of a regular home. Each home is rented to one individual who has faced homelessness. Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several care management organizations in the Syracuse area.

Home HeadQuarters 538 Erie Blvd., Suite 100 Syracuse, NY 13204 Phone 315-474-1939

„„ Home HeadQuarters is a not-forprofit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally-certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.

Lead Poisoning Control Program Onondaga County John H. Mulroy Civic Center, 9th Floor 421 Montgomery St.-9th FLoor Syracuse, NY 13202 315-435-3271

„„ The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial assistance may be available to homeowners for lead risk reduction work.

Operation Northern Comfort

„„ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing, labor, donations and support in any time of need. The organization serves its neighbors by doing anything from delivering furniture, painting a room to organizing a fundraiser. The volunteers at Operation Northern Comfort will do whatever they can to help.

Peace Inc. Energy & Housing 811 E. Washington St. Syracuse, NY 13210 315-470-3315

„„ Energy & Housing works to help reduce utility bills for families by making households more energy efficient. This program offers a grant to provide energy conservation measures for income eligible homeowners and renters. Its Our New York State Energy $mart Programs include: the Weatherization Assistance Program; EmPower New York; and the Multi-Family Performance Program.

Syracuse Habitat for Humanity 308 Otisco Street Syracuse, NY 13204 315-424-2230

„„ Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity International, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God and people every-

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where. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials. Homes are sold to partner families at no profit and are financed for no interest and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.

Weatherization Referral Assistance Program (WRAP) Central New York 421 Montgomery Street, 10th Floor Syracuse NY 13202 315-435-13202

„„ Provides comprehensive weatherization service and energy conservation education to the most needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older. Eligibility: Individuals 60 years of age and older in Onondaga County who meet low-income guidelines

Housing / Shelters Arbor House-Chemical Dependence Program

53 Hall Road Hannibal, NY 13074 315-598-4717

„„ This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas House

1912 S. Salina St. Syracuse, NY 13205 315-475-9720

„„ A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to eight older homeless youth (four males and four females). Youth may choose to live at Barnabas House for up to six months while working to resolve their own crises or preparing for their eventual independence. Of the 25 youth receiving housing each year, almost half are reunited with parents or family members upon discharge.

Barnabas Apartments

1941 S. Salina St. Syracuse, NY 13205 315-475-9744

„„ A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon discharge.

Booth House

3624 Midland Ave. Syracuse, NY 13205 1-800-660-6999; 315-417-7628

„„ A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, ages 13-17 (those younger than 13 will be determined on a case by case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 315435-8300. Booth House is certified to provide emergency housing through two distinctly different formats: a 15bed group shelter and county-based “host families.” By offering these two different kinds of shelter options, Booth House is able to meet the unique needs of the vast majority of young people requiring services.

Catholic Charities Men’s Shelter 1074 S. Clinton St. Syracuse NY 13202 315-423-9137

„„ A multi-bed emergency evening shelter for homeless men. Dormitory style sleeping accommodations. Shower and laundry facilities. A light meal is served. Casework services are available for shelter residents interested in securing permanent housing. Eligibility: Homeless men 25 years of age and older. Application process: Walk-in after 5 p.m. No fee.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204


„„ Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for homeless or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.

Chadwick Residence

335 Valley Drive Syracuse, NY 13207 315-476-6554

Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children.

Dorothy Day House House of Providence 1654 W. Onondaga St. Syracuse, NY 13204 315-476-0617

„„ A program of Catholic Charities, Dorothy Day House provides 24 hour emergency shelter for unaccompanied women of any age, and women with children (girls any age, boys up to 10 years old on a case by case basis) who are homeless or housing vulnerable. Support services include advocacy, crisis counseling, casework, support groups, referral and assistance with relocation.

Christopher Community

990 James St. Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY)

„„ Christopher Community is a not-forprofit development and management company which specializes in promoting low-income housing and health facilities for seniors, families and the disabled. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.

Exodus House

SotuhSide Innovation Center 2610 S.Salina St. Syracuse NY 13205 315-422-1236

„„ Under the auspice of Exodus 3 Ministries, Exodus House is a strengthbased, solution focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community at large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission and willing to work toward becoming independent and establishing permanent housing. Women may stay at the residence for one year free of charge.

Kiesewetter Emergency Shelter Rescue Mission 122 Dickerson St. Syracuse NY 13202 315-472-2324 ext. 5225 or ext. 5226

„„ Provides 183-bed, state-licensed emergency shelter for men with 40 beds for women with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless individuals who are 18 years of age and older.

Rescue Mission, Auburn 211 Melone Village Auburn NY 13021 315-701-3823

„„ The Auburn NY office of the Rescue Mission provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed by Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 315-476-1027

„„ Provides a home-away-from-home

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for families with children who are hospitalized with serious illness or injury. Ronald McDonald House Charities of CNY provide a continuum of care for the three area hospitals and affiliated clinics as well as Syracuse area pediatric specialists. Those hospitals currently include Crouse Hospital, Golisano Children’s Hospital, and St. Joseph’s Hospital Health Center. The House is open 24 hours a day, 365 days a year.

Salvation Army Emergency Family Shelter 749 S. Warren St. Syracuse, NY 13202 315-479-1332

„„ The Salvation Army’s Emergency Family Shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single women. Crisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing

Salvation Army Women’s Shelter 1704 S. Salina St. Syracuse, NY 13205 315-472-0947

„„ The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women’s Shelter has 15 beds.

Sarah House

100 Roberts Ave. Syracuse, NY 13207 315-475-1747

„„ Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a financial hardship.

Donation of $20 is requested, but no one is turned away for inability to pay.

Services to Aid Families

Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-7532

„„ Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

Syracuse Teen Challenge 124 Furman St. Syracuse, NY 13205 315- 478-4139

„„ Syracuse Teen Challenge operates a 20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.

Transitional Apartment and Parenting Center (TAPC) 667 S. Salina St. Syracuse, NY 13202 315-479-1330

„„ The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing longterm transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, age 16-21 (and their children).

Vera House

6181 Thompson Road, Suite 100 Syracuse, NY 13206 315-425-0818

„„ Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy and counseling services for women, children and men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-4683260; 315-484-7263 (TTY).

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Insurance Fidelis Care

5010 Campuswood Drive E. Syracuse, NY 13057 1-888-FIDELIS (1-888-343-3547) Website:

„„ As the New York State Catholic Health Plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through New York State of Health: The Official HealthPlan Marketplace. With more than 910,000 members in 59 counties statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance.

Internal Medicine Internal Medicine Offices of Paul S. Cohen MD 1000 E. Genesee St., Suite 500 Syracuse, NY 13210 315 471 8388

„„ This is a Syracuse-based primary care internal medicine practice that includes a laboratory on site and osteoporosis testing. It’s closely affiliated with three major teaching hospitals: St. Joseph’s Hospital Health Center, Crouse Hospital and Upstate Medical University-University Hospital. The staff is comprised of Dr. Paul S. Cohen who was recognized as one of the best internists in Central New York by the CNY Magazine, Dr. Bonnie Koreff-Wolf, Dr. Biby Rajan-George. Other professionals include Sandra Driscoll, Nurse Practitioner, and Lynn Neuburger, Sara Castilano, Jessica Lockwood and Jeffrey Jones, all Physician Assistants.

Legal Aid/Advocacy Cancer Legal Advocacy and Services Program (CLASP)

Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300 Syracuse, NY 13202 1-877-777-6152; 866 475-9967 Text: 315-765-7121

„„ CLASP is a nonprofit law firm founded in 1966 to provide free, civil legal assistance to low-income families and individuals in thirteen counties of Central

New York. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients residing in the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Some of our projects cover more counties.

Children’s Rights and Family Law Clinic Office of Clinical Legal Education Syracuse University College of Law P.O. Box 6543 Syracuse, 13217-6543 315-443-4582; 1-888-797-5261 childrens-rights-family-law-clinic

„„ Law students, supervised by a practicing attorney, represent children and families in cases dealing with education rights; school disciplinary and suspension hearings; special education; custody/guardianship; and other issues. Free if eligible.

Elder Law Clinic

Syracuse University College of Law, Suite 440 Syracuse, NY 13244 315-443-4582, 1-888-797-5291 elder-law-clinic/

„„ The Elder Law Clinic offers free legal services to persons 60 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.

Family Tapestry, Inc.

OnCare John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 Cathy Munson, Executive Director 472-7363, ext. 276

„„ Family Tapestry is dedicated to helping families of children with severe emotional disturbances navigate and be part of the systems that serve their children and families. These systems

include, mental health, juvenile justice, child welfare and the office for people with developmental disabilities. family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.

Hiscock Legal Aid

351 S. Warren St. Syracuse, NY 13202 315-422-8191

„„ Hiscock Legal Aid Society is a notfor-profit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.

Legal Aid Society of Mid-NY ƒƒ Utica (serves Madison County) 268 Genesee Street Utica, NY 13502 Phone: (315) 793-7000 Oswego (serves Oswego county): 108 W. Bridge St. Oswego, NY 13126 315-532-6900 ƒƒ Syracuse (serves Cayuga and Onondaga counties): 221 S. Warren St., Suite 310 Syracuse, NY 13202 315-703-6600

„„ The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office that provides free legal information, advice and representation to people who can’t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego. It also serves farmworkers anywhere in New York State.

McMahon/Ryan Child Advocacy Center 601 E. Genesee St.

New Justice Conflict Resolution Services Inc.

ƒƒ Cortland County PO Box 7004 Ithaca, NY 14851 315-886-2805 ƒƒ Onondaga County 400 Leavenworth Avenue Suite 100 Syracuse, NY 13204 315-471-4676 ƒƒ Oswego County 120B W. Second St. Oswego, NY 13126 315-343-8370

„„ New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention services, New Justice offers mediation, arbitration, Youth Court, and process facilitation as avenues of dispute settlement through its programming in three Central New York Counties – Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.

Volunteer Lawyers Project 221 South Warren Street Suite 320 Syracuse, NY 13202 315-471-3409

„„ A 501c3 nonprofit made up of volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

Literacy Resources

Syracuse, NY 13202 315-701-2985

„„ Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

Literacy Volunteers of Oswego County 35 E. Bridge St. Oswego, NY 13126 315-342-8839

„„ This free literacy service provides confidential, tutoring of adults in basic English communication, literacy and

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math skills. LVOC partners learners with LVOC-trained tutors, one-to-one, to help them achieve their goal(s).

Literacy Coalition of Onondaga County P.O. Box 2129 Syracuse, New York 13220 315.428.812

„„ LCOC’s mission is to collectively build and support community initiatives that improve literacy levels across the lifespan in Onondaga County. LCOC is a partner with Dolly Parton’s Imagination Library, a free program that provides children from birth to age 5 (as long as their parent/guardian lives in the eligible target area) a new, age-appropriate, book sent to them at their home each month until their fifth birthday. Currently, Imagination Library is available to all children under the age of 5 who live within Onondaga County.

Literacy Coalition of Oswego County, Inc.

315-558-3763; 315-343-7681

„„ The Literacy Coalition of Oswego County is a growing coalition of more than 36 local organizations dedicated to improving literacy in Oswego County, addressing literacy needs of people of all ages. „„ Areas covered include literacy, workforce literacy, computer literacy, health literacy and financial literacy.

ProLiteracy, Inc.

415 W. Fayette Street Syracuse, NY 13204 315-422-9121; 1-888-528-2224

„„ ProLiteracy, Inc. advocates for adult literacy initiatives on behalf of its member network. Provides a strong collective voice to increase awareness of adult literacy challenges, influence public policy and create change. By providing evidence of the challenge faced by adults around the world ProLiteracy aims to amplify their courageous voices and build a global community dedicated to ending illiteracy and supporting positive change for these adualts.

Medical Practices FamilyCare Medical Group, P.C. FamilyCare Medical Group, P.C. Corporate Office 1001 W. Fayette St., Suite 400 Syracuse, NY 13204 472-1488

„„ FamilyCare Medical Group, P.C. is a physician organization with more than 80 physicians and 40 nurse practitioners and physician assistants providing care to the Central New York community. The practice offers a full complement of medical specialties and services.

Nutritional Health/ Support Catholic Charities Oswego County Food Pantry 365 W. First St. South Fulton NY, 13069 315-598-3980

„„ Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. For enough emergency food for three days, please bring in a piece of mail with name and address for each individual in the family.

Eat Smart NY Program of Cornell Cooperative Extension

ƒƒ Cayuga County Cornell Cooperative Extension 1581 Route 88 North Newark, NY 14513 315-331-8415 ƒƒ Madison County P.O. Box 1209 100 Eaton St. Morrisville, NY 13408 315-684-3001 ext. 107 ƒƒ Onondaga County The Atrium Suite 170 100 S. Salina St. Syracuse, NY 13202 315-424-9485 ƒƒ Oswego County 3288 Main St. Mexico, NY 13114

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„„ Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost.

Food Bank of Central New York 7066 Interstate Island Road Syracuse, NY 13209 315-437-1899

„„ Food Bank of Central New York is a not-for-profit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with 250 emergency food programs in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry, contact the Food Bank of Central New York.

Human Concerns Center Food Pantry 85 E. Fourth St. Oswego, NY 13126 315-342-7301

„„ Human Concerns provides emergency services by supplying a three-day supply of food every 30 days for needy families and individuals in Oswego County. Must reside in the Oswego City School District.

Interreligious Food Consortium (IFC) 222 Teal Ave. Syracuse, NY 13210 315-474-8855

„„ Networks with more than 70 food pantries and meal programs in the greater Syracuse area and acts as a clearinghouse to provide referral information to people and families in need of food. Eligibility: Onondaga County residents. Call between 9 a.m. and 3 p.m.

In My Father’s Kitchen

PO Box 11328. Syracuse, NY 1318 315-308-1561

„„ In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and supplying basic necessities until they are ready to get on their feet again. .

Ophelia’s Place

407 Tulip St. Liverpool, NY 13088 315-451-5544

„„ Through the Upstate New York Eating Disorder Service, Ophelia’s Place was formed to redefine beauty and health by empowering individuals, families, and communities impacted by eating disorders, disordered eating, and body dissatisfaction.

SNAP (Supplemental Nutrition Assistance Program)

ƒƒ Cayuga County County Office Building 160 Genesee St. Auburn, NY 13021-3433 315-253-1210 Social-Servoices/SNAP ƒƒ Madison County Madison County Complex, Building 1 133 North Court St. PO Box 637 Wampsville, NY 13163 315-366-2211 ƒƒ Onondaga County John H. Mulroy Civic Center, 2nd floor 421 Montgomery St. Syracuse, 13202 315-435-2700 ƒƒ Oswego County 100 Spring St. PO Box 1320 Mexico, NY 13114 315-963-5021

„„ Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition

Assistance benefits.

Syracuse Model Neighborhood Facility, Inc. SWCC Nutrition Support Program 401 South Ave. Syracuse, NY 13204 315-474-6823

„„ Fresh Food Give-away: Made possible through a collaboration with the Central New York Food Bank, and conducted on the third Friday of each month starting at 2 p.m., the Fresh Food Give-away provides an abundance of fresh fruits, vegetables and breads and other grains to the local residents. Of particular importance is the availability of organic products to residents who nutritional needs require this type of food. Occasionally, clothing items are also available during this monthly event.

Upstate New York Eating Disorder Service Nutrition Clinic 407 Tulip St. Liverpool, NY 13088 877-765-7866

„„ In the Syracuse area UNYEDS Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site and we use local therapists for the psychotherapy. The Outpatient Clinic treats all ages; Intensive Outpatient Program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care. Individuals in the IOP continue to see their regular therapist as well as our nutritionist and physician. The IOP is three evenings 4:30-7:30, Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings and a virtual support group was recently launched.

Women Infants and Children (WIC)

ƒƒ Cayuga County 315-253-1406 157 Genesee St.

„„ Auburn, NY 13021 (8:30 a.m. to 6:30 p.m. every Monday and 1st Tuesday, 8:30 a.m. to 4:30 p.m. - Tuesday to Friday)

ƒƒ St. Patrick’s Church 2576 Mechanic St. Cato, NY 13033 (9 am to 4 pm, 2nd Thursday of the month) ƒƒ St. Matthews Church 14 Church Street Moravia, NY 13118 (First Thursday of the month) ƒƒ Herkimer: 401 E. German St. Herkimer, NY 13350 315-866-5029 counties/herkimer/ ƒƒ Madison: PO Box 605 Wampsville, NY 13163 315-363-3210 aboutus/faq-wic.htm

Appointments available in Canastota, Cazenovia, Chittenango, Hamilton and Morrisville.

ƒƒ Onondaga County 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304

„„ Clinics in Camillus, East Syracuse, Lafayette, Liverpool, Onondaga Nation and two locations in Syracuse. ƒƒ Oswego County 10 George St., Suite 400 Oswego, NY 13126 315-343-1311; 1-888-730-3803

„„ WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

Physical Therapist Mauro-Bertolo Therapy Services, PT, PC Cicero Professional Building 6221 State Route 31, Suite 103 Cicero, NY 13039-8727 315-699-1009

„„ Mauro-Bertolo Therapy Services, PT, PC has been providing one-on-one physical therapy since 1989. Individual treatment is conducted in private treatment rooms. Continual reassessment and modifications are made to the patient’s programs by experienced physical therapists to maximize patient outcomes. All therapists utilize manual

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skills in the treatment of their patients and all have expertise in spinal treatment, chronic pain management and orthopedic rehabilitation. Four of our therapists also provide evaluation and treatment for incontinence, obstetrical pain, orthopedic pelvic pain and pelvic floor dysfunction, which can affect both men and women. Hours of operation can generally accommodate the most difficult schedules. Open Monday, Tuesday, Thursday, 8 a.m. to 7 p.m., and Wednesday and Friday 8 a.m. to 4 p.m. The practice is located 1.6 miles east of Route 81, exit 30.

Pregnancy Support/ Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 county Route 64 Mexico, NY 13114 315-963-4251

„„ The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County 346 North Midler Ave. #46 Syracuse NY 13206 800-550-4900 (Hotline); 315-479-5807

„„ Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization that offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful referrals, one-on-one counseling, diapers and clothing. Confidential for any woman.

Care Net Pregnancy Center of Northern New York 724 State Street Watertown, NY 13601 315-782-LIFE (5433)

„„ Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides post-abortion counseling. Care Net Pregnancy Center is an affiliate of Care Net International.

Cayuga County Health Department Prenatal Maternal and Child Health Programs 8 Dill St. Auburn, NY 13021 315-253-1560

„„ Open to Cayuga County residents; registered nursing visits throughout pregnancy to help promote a healthy pregnancy through education and teaching. Open to Medicaid- or WIC-eligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.

Central New York Regional Perinatal Center Upstate Health Center Syracuse, NY 13210 3rd Floor, 90 Presidential Plaza Syracuse NY 13202 315-464-4458

„„ The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women and children by ensuring that high risk mothers and their infants have timely access to a continuum of risk-appropriate obstetric and pediatric specialized care. Each hospital that provides obstetrical care affiliates with a Regional Perinatal Center (RPC) and formulates an inter-institutional agreement. The Central New York Region consists of the counties of Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tompkins and Tioga and includes four Perinatal Networks. For extensive CNY Information, visit www.upstate. edu/cmatch.

Family Planning Services

428 W. Onondaga St. Syracuse NY 13202 315-435-3295 Clinic Information: 315-435-3685 html

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„„ Family Planning Service provides low or no cost reproductive health services to teens, women and men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Services include reproductive health exams, a variety of birth control methods, rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

John Paul II Center for Women 127 Chapel Drive Syracuse NY 13219 315-488-3139 ext 16

„„ This center is committed to building strong individuals, marriages and families by bringing together education, outreach and fertility care services that are rooted in the giving nature and love and the teachings of the Catholic Church. Services offered include natural family planning and consultations and treatment with an MD upon appointment. .

New Life Crisis Pregnancy Center 3349 Main St. Mexico NY 13114 315-963-CARE (2273)

„„ Provides young adults with free pregnancy texts, peer counseling, and practical assistance when faced with an unplanned pregnancy.


18 E. Cayuga St. Oswego, NY 13126 315-342-7532 Text 315-297-8228

„„ OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth. Designed to prepare

pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program

free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

Planned Parenthood of the Rochester/Syracuse Region


1120 E. Genesee St. Syracuse, NY 13210 315-475-5540

„„ Planned Parenthood provides reproductive healthcare, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center of Oswego County

ƒƒ Oswego 157 Liberty St. Oswego, NY 13126 315-343-4866

„„ The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.

Pregnancy Care Center of Cayuga County 75 Genesee St., Floor Two Auburn, NY 13021 315-255-2778 24/7 Helpline: 1-877-791-5475

„„ Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides

„„ Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, respite services through the office of the aging and the MedicAlert and Safe Return program.

Arc of Oswego County Senior Day Habilitation Program 7 Morrill Place Fulton, NY 13069 315-598-3108

1010 James St. Syracuse, NY 13203 315-424-0009, 1-888-295-8662 execdir@reachcny.rg

„„ REACH CNY, Inc. utilizes a community-driven approach to eliminate disparities in infant mortality and to improve the overall health of women, infants, and children. Comprised of a local, community-based group of consumers including recipients of project services residing in the service area, providers and others in program planning, operation monitoring, and evaluation capacities. Eligibility: Pregnant women and their partners; infants and children up to age 2 who reside in the city of Syracuse.

Oswego County Health Department

70 Bunner St. Oswego, N.Y. 13126 315-349-3547

„„ The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age-appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreation based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.

Catholic Charities Expanded In-Home Services for the Elderly (EISEP) Salina Civic Center 2826 LeMoyne Ave. (Mattydale) Syracuse, NY 13211 315-424-1810

„„ Free pregnancy testing is available. Call 349-3391 to schedule an appointment.

„„ This program provides case management and in-home personal care and housekeeping for nonMedicaid eligible seniors. Other services may be available depending on circumstances and available funding.

Speakers Bureau – New Hope Family Services

Cayuga County Long-Term Care Access Office

3519 James St. Syracuse NY 13206 315-437-8300

„„ Presents information regarding the agency’s work with those facing unplanned pregnancies, adoption, post abortion syndrome, and/or abstinence education.

Senior Services Alzheimer’s Association, CNY Chapter

441 W. Kirkpatrick St. Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline)

Boyle Center 149 Genesee St. Auburn, NY 13021 315-253-1100

„„ Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program By Huntington Family Center 405 Gifford Street

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Syracuse, NY 13204 315-476-3157

„„ Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse.

Eldercare Locator

1-800-677-1116 aspx

„„ This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.

Expanded in Home Services for the Elderly Program (EISEP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362

families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and financial supports when eligible.

Golden Park Program

NYS Office of Parks, Recreation and

Historic Preservation

625 Broadway Albany NY 12207 518-474-0456

„„ Hunting, fishing and trapping license discounts for seniors (age 70 or older) includes Senior Hunting License for $5; free bow hunting and muzzle-loading privileges with $5 license. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.

Golden Senior Services 826 Euclid Ave. Syracuse NY 13210 315-478-8634

„„ Provides assistance to help older adults remain in their homes. Case managers coordinate services, which can include aide service for light housekeeping and personal care, social day care for those with dementia, and respite through an adult day program. Eligibility: Frail elders with chronic physical and/ or mental impairments who are Onondaga County residents and not Medicaid eligible. Sixty percent of all EISEP clients pay for a portion of their in-home service.

„„ Offers better balance and fall prevention classes, computer classes and Neighborhood Senior Advisor program. The Golden Café is a lunch served promptly at the center at noon for a suggested contribution of $2.75. Free transportation service also available for those 60 years of age or older or 18 and over with diagnosed disability (Note: van can’t accommodate wheelchairs).

Exceptional Family Services


„„ Senior Caregivers Program serves

„„ This program offers 24-hour a day emergency communication services,

1820 LeMoyne Ave. Syracuse, NY 13208 315-478-1462 ext. 332

140 W. Sixth St., Suite LL30 Oswego, NY 13126 315-343-1887

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administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Some financial assistance based on income is available.

McAuliffe Senior Health Center

700 East Brighton Ave. 4th Floor Syracuse NY 13205 315-413-3378 Appointments: 315-492-6430

Offers dental care to people of all ages, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.

New York State Office for the Aging 2 Empire State Plaza Albany, New York 12223 1-800-342-9871

„„ The New York State Office for the Aging’s (NYSOFA’s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.

Office for the Aging – Local Offices

ƒƒ Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1226 ƒƒ Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 315-697-5700 ƒƒ Onondaga County 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-3355

ƒƒ Oswego County 70 Bunner St. Oswego, NY 13126 315-349-3484

„„ The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.

PACE (Program for All Inclusive Care for the Elderly) Catherine McAuliffe Health Center 115 Creek Circle East Syracuse, NY 13057 315-452-5800

Sally Coyne Center

100 Malta Lane North Syracuse NY 13212 315-452-5800 ƒƒ For outside Onondaga County call: 1-888-728-7223 1-800-662-1220 (TTY)

3-5 State Route 31 Jordan, NY 13080 315-689-3431

„„ Provides information and referral services to isolated and homebound seniors in the townships of Camillus and Jordan/Elbridge. Services include social/recreation activities, medical information, referrals and advocacy in areas of concern or interest to seniors. Eligibility: Individuals 55 years of age or older who live on a fixed income.

Senior Camping

Oswego City-County Youth Bureau 70 Bunner St. Oswego, NY 13126 349-3451

„„ Recreation, leisure and camping for people aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for two-day and two-day overnight are available. 1-800-342-9871

„„ This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transportation, employment, nutrition, in-home services, healthcare and public benefit programs. Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county.

Pioneer Homes Coffee House

Senior Farmers Market Coupon Program

„„ Multipurpose center that serves as a focal point for older adults in the community and which offers at a single location, a wide variety of services and activities that are needed by and of interest to this population. Provides farmers market coupons for eligible seniors to receive fresh fruits and vegetables. Eligibility: Seniors age 62 years and older.

Project ROSE – PEACE, Inc.

„„ Provides seniors who are eligible with farmers market coupons. The coupons provide seniors with fresh fruits and vegetables. Eligibility: Seniors 60 years of age or older and meet income guidelines.

Seniors Helping Seniors

421 Montgomery St. Civic Center, 11th Floor Syracuse, NY 13202 315-435-3558

„„ Provides grants for up to $10,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.

Silver Fox Senior Social Club 22 East Genesee Street Baldwinsville, NY 13027 315-635-5335

421 Montgomery Street, 10th floor Civic Center Syracuse, NY 13202 315-435-2362 SeniorFarmersMArketNutrition.html

ƒƒ Onondaga County 315-280-0739

„„ Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.

Shape-Up Program

Senior Citizen Hotline

„„ Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home. Eligibility: Onondaga County residents who are 55 years of age or older, medically eligible for a nursing home and want to stay at home, who agree to get all medical care from PACE provider network only and agree to attend the PACE Day Center. 1001 McBride St. Syracuse NY 13202 315-475-6181 ƒƒ Cayuga, Oneida, Oswego, northern Seneca and eastern Wayne counties 4719 Frank Gay Rd Marcellus NY 13108 315-720-4441

„„ The Silver Fox Senior Day Center was created in 2007 and is a not-forprofit 501c-3 corporation operated center. Silver Fox was incorporated to fill a growing need in our community for seniors and their caregivers to provide benefits with an enriching interactive daily routine, away from their home in a safe environment. Trained home health aides provide assistance with medication and personal care. A chef prepares homemade meals daily which members eat together. Therapeutic recreational activities are provided and a beautician is also available.

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St. Joseph’s Seniors – St. Joseph’s Church 1001 Tulip St. Liverpool, NY 13088 315-457-6060

„„ Meets the second Wedsnesday of the month at noon at St. Joseph’s Parish Center. Offers opportunities for seniors to participate in recreational, cultural and educational activities, as well as form friendships and engage in community service. Members participate in one-day trips for lunch, theater, shopping or sightseeing. Occasional overnight trips are also planned. Special events take place during holiday seasons. Eligibility: Individuals 60 years of age and older.

Syracuse Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 315-446-9111

„„ This agency provides the Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions, Project Chaver (matches caring, personable volunteers with home-bound seniors who benefit from home visits, reassuring phone calls and help with errands), family life education, counseling and support services. SJFS’ CNY PEARLS ( Program for Encouraging Active Rewarding LiveS) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.

Weatherization Referral Assistance Program (WRAP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362

„„ Provides comprehensive weatherization service and energy conservation education to the most-needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older who meet low-income guidelines.

YMCA Senior Housing

340 Montgomery St. Syracuse, NY 13202 315-474-6851 ext. 308, ext. 313

„„ Offers one bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

Senior Nutrition Services Meal on Wheels

ƒƒ North Area Meals on Wheels 413 Church St. North Syracuse, NY 13212 315-452-1402 ƒƒ Oswego County 239 Oneida St. Fulton, N.Y. 13069 Aged 60 and under: 315-598-4712 Aged 60 and over: 315-349-3484 ƒƒ Syracuse Office 300 Burt St. Syracuse, N.Y. 13202 315-478-5948

„„ Home delivered meals are provided Monday through Friday to senior citizens 60 or older and are funded in part through Office for the Aging grants. Participants of this program have a voluntary and private opportunity to contribute toward the cost of their meals. Those younger than 60 are charged a fee for services. In most circumstances, financial assistance is available to those who cannot pay. Inquire about options and availability.

Oswego County Opportunities 239 Oneida Street Fulton, NY 13069 315-598-4712

„„ The Senior Nutrition program provides meal services for Oswego County residents. Dining and Activity Centers provide hot meals to participants older than 60, Monday through Friday at one of the five sites located throughout the county. The sites run by Oswego County Opportunities and are opened from 11 a.m. to 2 pm. To make reservations to eat at the Senior Dining Hall and Activity Center, please call the actual site you

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will be attending at the numbers and locations listed below: ƒƒ Constantia St. Bernadette’s Bistro 1667 state Route 49 Constantia, NY 13044 315-623-9803 ƒƒ Fulton Fulton Municipal Building 141 S. First St. Fulton, NY 13069 315-592-3408 ƒƒ Hannibal Community Library 162 Oswego St. Hannibal, NY 13074 315-564-5471 ƒƒ Mexico Presbyterian Church 4316 Church St. Mexico, NY 13114 315-963-7757 ƒƒ Phoenix Congregational Church 43 Bridge St. Phoenix, NY 13135 315-695-4841

Substance Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 315-463-5011 (24 hrs/day)

„„ Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.


75 Genesee St. (Dill Street Entrance) Auburn, NY 13201 315-253-9786

„„ C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. Works on sliding scale for those without insurance or Medicaid.

Chemical Dependency Treatment at Crouse 410 S. Crouse Ave Syracuse, NY 13210 315-470-8304; 1-800-727-6873

„„ This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced healthcare team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Cocaine Anonymous Call for location details Syracuse, NY 13202 877-858-8012 1-212-COCAINE

„„ Provides a 12-step program to help those addicted to cocaine and all other mind-altering substances achieve and maintain a drug free life. The primary purpose is to stay clean and to help others become drug free. Local meeting information may be obtained at www.

Conifer Park Clinic

ƒƒ Outpatient Clinic 526 Old Liverpool Road Liverpool, NY 13088 315-453-3911 ƒƒ Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 1-800-989-6446

„„ This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month. Treatment is covered by most third-party payers, health plans and Medicaid.

County of Oswego Council on Alcoholism and Addictions (COCOAA)

ƒƒ Oswego 53 E. Third St. Oswego, NY 13126 315-342-2370 ƒƒ Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707

„„ COCOAA offers a full range of fami-

ly-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.

Families Anonymous

had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24 hour phone information line.

Narcotics Anonymous Find a meeting: meetingsearch/

Madison County Council on Alcohol and Substance Abuse – Bridges Call for location information 800-736-9805 (National Line) ƒƒ Baldwinsville Facilitator 315-683-3108 ƒƒ Syracuse Facilitator 315-657-3682

112 Farrier Ave., Suite 314 Oneida, NY 13421 315-697-3947

„„ For the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems.

Farnham Family Services

„„ The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network

ƒƒ Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 ƒƒ Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796

906 Spencer St. Syracuse, NY 13204 315-471-1359

„„ Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.

Heart of NY Area Narcotics Anonymous

P.O. Box 772 Syracuse, NY 13201 315-472-5555 (24-hour Info Line)

„„ N.A. is a nonprofit fellowship or society of men and women for whom drugs

„„ Prevention Network is a nonprofit agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Syracuse Behavioral Health Care

ƒƒ 329 North Salina St. Syracuse, NY 13203 315-474-5506 ƒƒ 847 James St. – Inpatient Syracuse, NY 13203 Syracuse 24 hour Referral Line: 315-471-0568

„„ Syracuse Behavioral Healthcare is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders

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services provider. SBH operates in Onondaga and Monroe counties with programs located in Syracuse and Rochester. Syracuse Behavioral Healthcare services include: inpatient withdrawal and stabilization services; inpatient rehabilitation; outpatient substance use disorder clinic; outpatient mental health clinic; outpatient compulsive gambling clinic; community residences; supportive living; permanent housing; recovery services; behavioral healthcare training institute. SBH’s mission is to help promote recovery from the effects of substance use and mental health disorders and other behavioral health issues.

Tully Hill Chemical Dependency Treatment Center 5821 Route 80 P.O. Box 1116 Tully, NY 13159 315-696-6114; Toll Free 800-456-6114

„„ Tully Hill Chemical Dependency Treatment Center is a nonprofit corporation providing appropriate, cost effective care of the highest quality to alcoholics and other chemically dependent persons and their families in order to achieve and maintain sobriety. The young adult program provides treatment for young men and women aged 16 to 20 years. Counselors are available 24 hours a day.

Support Groups Addiction Awareness Group for Friends and Family of Addicts Find on Facebook

„„ This group brings together parents, relatives and friends of addicts, who are all under a great deal of stress, searching for ways to help their loved one. Information sharing as well as guest speakers are planned for the upcoming months. Bereavement – See Bereavement Support Groups, page _______

Breast Cancer Support Group

Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-634-5056

„„ Meets on the second Wednesday of each month from 4- 5 p.m. at out Brittonfield Office in the third floor boardroom. All HOACNY support groups are

free and open to the public. Please call for current meeting times and locations.

Café Plus

216 W. Manlius St. E. Syracuse, 13057 315-446-3124

„„ A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head-injury or some type of head trauma or stroke. Coffee shop is open from noon to 4 p.m. on the first Saturday of the month.

CNY ASA Spectrum Support

4465 E. Genesee St. Dewitt, NY 13214 315-447-4466

„„ Spectrum Support (formerly known as Parent Connections) is a peer-to-peer service for parents, caregivers and professionals of individuals with Autism Spectrum Disorder, seeking support and peer guidance throughout their journey, now and into the future.

Joe Niekro Foundation - CNY Brain Aneurysm Support Group Find on Facebook

„„ The Joe Neikro foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurisms, AVMs and hemorrhagic strokes. Our goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. We provide public education and advocacy, support for patients and families, and develop awareness programs and educational materials for hospitals, clinics and other institutions nationwide.

CNY Celiacs Support Group

„„ This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Call for meeting dates and times. No cost for services.

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CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church 4800 Route 31 Clay, NY 13041 315-247-4195

„„ CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month 7 pm to 9 pm and locations vary. Free.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group AccessCNY, Formerly: Transitional Living Services 420 E. Genesee St. Syracuse, New York 13202 315-428-9366 or 315-218-0805

„„ Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support.

Diabetes Support Group Oswego Health 110 West Sixth Street Oswego NY 13126 315-349-5513

„„ Offers two support groups for individuals who have diabetes. Oswego Diabetes Support Group, meets in Oswego Hospital cafeteria conference room the third Wednesday of the month, noon to 1 p.m. Also the Fulton Diabetes Support Group meets the first Thursday of the month 10a.m.-11 a.m. at Springside at Seneca Hill.

Down Syndrome Association of Central New York P.O. Box 5 Manlius, 13104


„„ Meetings, library access, special events and other support for adults living or working with a child with Down syndrome. Email for more information.

Empire State Lyme Disease Association, Inc. Lyme Central New York Chapter Natur Tyme Community Room 3160 Erie Blvd. East Syracuse, NY 13214 315-200-6541

„„ Meets at 6:30 p.m. on the third Monday of the month.

EnMotion Support Group Call for meeting information. Syracuse, NY 315-218-6706

„„ EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets at 6 p.m. on the second Tuesday of the month second Tuesday of every month, April through December (except August).

Epilepsy Parent/Family Network Support 1065 James St., Suite 220 Syracuse, 13203 315-477-9777

„„ Connects parents of children with seizure disorders, allowing time for sharing, support, problem solving and networking.


51 Carousel Lane Baldwinsville, NY 13027 315-559-3823 E-mail:

„„ Families for Effective Autism Treatment of CNY (FEAT CNY) is a not-for-profit organization of parents and professionals founded to support families of children with Autism Spectrum Disorders (ASD). Offers general support, fun events and awareness events training.

Head & Neck Cancer Support Group of CNY Upstate Cancer Center

750 Adams St. Syracuse, NY 13210 315-464-5819

315487- 2085

„„ A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.

„„ NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a not-forprofit, self-help organization of active and concerned families and friends of people who suffer from depression/ bipolar disorder, serious and persistent psychiatric illness, most commonly; Schizophrenia, bipolar disorder (manic depression) and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI’s vision and mission. To find their support groups, go to

ICAN of Syracuse Support Group

Ostomy Support Group

„„ Support for People with Oral Head and Neck Cancer (SPOHNC). This group meets on third Wednesday of every month at 5:30 p.m. and offers free parking in the East garage.

HOPE Network

Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 hope-network/ Facilitator, Janice Wyatt 315-863-3112

Simpson Family Wellness 309 Kasson Road #1 Camillus, NY 13031 1-800-686-ICAN (4226) ext. 162 Find on Facebook

Marley Education Center, Room 327 765 Irving Ave. Syracuse, NY 13210 315-470-7300 support-groups

„„ This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting VBAC. The group meets from 6:30- 8:30 p.m. on the third Tuesday of the month.

„„ This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Free parking in the Marley garage. Meetings are held from 6:30-8 p.m. on the second Tuesday of the month.

Laurie’s Hope Breast Cancer Support Program

Pink Therapy Breast Cancer Survivors Group

YMCA of Greater Syracuse 340 Montgomery St. Syracuse, NY 13202 315-451-2562, ext. 209

„„ Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse. The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.

NAMI Syracuse, Inc. 917 Avery Ave. Syracuse, NY 13204

Marley Education Center 765 Irving Ave. Syracuse, NY 315-472-8053

„„ The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness. Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group. Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage (garage is beneath the building and entrance is located at the corner of Irving Ave. and University Pl.)

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Transportation Services

Recurrent and Metastatic Support Group Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-472-7504

„„ This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Wednesday of the month. All HOACNY support groups are free and open to the public. Call for current meeting times and locations.

Stroke Support Group

Upstate Healthline Suite, Telergy Building 6333 Route 298 East Syracuse, NY 13057 315- 464-2300

„„ The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke. Meets from 5-6:45 p.m. on the third Monday of each month unless it falls on a holiday.

Unique Peerspectives Women’s Support Group 466 S. Salina St. Syracuse, NY 13202 Diane O’Brien, Program Director 315-475-1994

„„ Unique Peerspectives is a Peer Support Center that promotes self-help and alternatives to the mental health system. The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services. It is a program of AccessCNY, Upstate Men to Men Prostrate Cancer Support and Information Group

Health Link / Oasis

HealthLink Suite, First Floor 6333 Route 298, East Syracuse

„„ Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Meetings are held at 5 p.m. on the last Thursday of the month. The group does not meet in December. To find out more, see the website above and fill out form.

Agape Transportation

1414 Grant Blvd. Syracuse, NY 13203 315-425-0547

„„ Offers transportation Monday-Friday for individuals that need assistance and may not be able to afford public transportation or other alternatives. Transports agency homecare staff and clients with disabilities in the community.

Band Aid Personal Care Service 156 W. Matson Ave. Syracuse, NY 13205 315-863-6938 See Facebook Page

„„ Provides medical transportation to clients who are ambulatory but who require some assistance due to physical or cognitive difficulties. Prefers 24-hour notice. Eligibility: Any age. Call directly or call Medicaid Transport at 315-7017500 and request Band Aid Personal Care Service. Small fee or Medicaid-eligibility.

Oswego County Opportunities OCO Transportation Division 74 Pierce Drive Fulton, NY 13069 315-598-4713 ƒƒ Call-N-Ride 1-877-484-3287

„„ Curb-to-curb transportation Monday-Friday for the elderly and persons with special needs for medical, social or personal business within Oswego County. Individuals and other general public may use the service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business. ƒƒ Medicaid transportation taf?ID=27 855-733-9395

„„ OCO is a certified provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients.

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ƒƒ Oswego County Public Transportation (OPT) 315-598-4713

„„ OCO Transportation provides fixedroute service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.

DAV Van (Disabled American Veterans)

800 Irving Ave. Syracuse, NY 13210 ƒƒ DAV Transportation Network 315-424-4400 ext. 54352 Serving Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego and St. Lawrence counties. ƒƒ Veterans Transportation Service 315-425-4351

„„ Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free service by calling during the hours of 8 a.m. and 2 p.m. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.

Catholic Charities

Onondaga County Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 315-424-1810

„„ Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible. There is no fee for this service, but donations are accepted.

CENTRO Call-a-Bus

Auburn 315-253-5765 Syracuse 315-442-3420 Oswego 315-342-4400 call-a-bus

„„ Call-A-Bus is a public, ride sharing

transportation service of the Central New York Regional Transportation Authority (CNYRTA). Call-A-Bus is a para-transit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities. Call-A-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990. An application is needs to be filled out online in order to be eligible.

Medical Answering Services, LLC

PO Box 11998 Syracuse, NY 13218 315-701-7551; 1-800-850-5340 (toll free)

„„ Provides Medicaid transportation management. Arranges all non-emergency Medicaid transportation for eligible Medicaid recipients, except for individuals enrolled in a Medicaid managed care program. Qualifying Medicaid recipients can call to schedule a ride.

Medical Transportation

819 S. Salina St. Syracuse, NY 13202 315-476-7921

„„ Provides transportation to any of the Syracuse Community Health Center clinics to anyone who is not Medicaid-eligible. No fee.

Outbound Transportation Program 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-2815 Call to schedule rides – Able Transportation: 315-472-3393

„„ Provides transportation to disabled individuals who are unable to leave their homes without assistance and who cannot use existing transportation services such as Call-A-Bus. Transportation provided by Able Medical Transportation. Eligibility: A signed doctor’s statement that the individual is unable to use other means of transportation is required because of their disability.

Road To Recovery

6275 Lyons St. East Syracuse, NY 13057 800-227-2345

„„ Provided through the American Cancer Society, this free ambulatory cancer patients with ground Patients must be traveling to an appointment required to begin or complete cancer treatment, or to an appointment for complementary therapy during cancer treatment. Patients must be ambulatory, able to walk unassisted to and from the vehicle, or have an accompanying caregiver to assist. Call for eligibility and further details.

Vocational / Job Training ACCES-VR

Syracuse District Office 333 E. Washington St., Room 230 Syracuse, NY 13202 315-428-4179 or 1-800-782-6164

„„ Serving Cayuga, Cortland, Jefferson, Madison, Onondaga, Oswego, Adult Career and Continuing. Education Services-Vocational Rehabilitation (ACCES-VR) provides vocational counseling and rehabilitation services that result in successful employment outcomes for individuals with disabilities and their employers.

Aurora of Central New York Adult Employment Services 518 James St., Suite 100 Syracuse, NY 13203 315-422-7263; TDD: 315-422-9746

„„ Provides job readiness, job development, placement, on-the-job training, and long-term support for individuals with sensory loss who are seeking employment. Eligibility: Individuals age 21 years and older with hearing or visual impairments. Free.

ARISE Employment Programs 315-671-3083, Darlene Klock, Employment Services Manager

„„ Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) offers access to a full range of employment and independent living services that may be needed by persons with disabilities through their lives. Through its administration of vocational rehabilitation and independent living programs, VR coordinates policy and

services relating to: transition services, vocational rehabilitation; independent living services; and business services. Serves Onondaga, Oswego Madison, Cayuga and Seneca counties.


960 James St., First floor Syracuse, NY 13203 315-473-8250

„„ CNY Works is a local, nonprofit corporation, focusing on Central New York, which receives federal, state and local funding. Within Central New York, CNY Work’s mission is to provide a single point of entry for workforce information – bringing businesses, job seekers, and training providers together with the goal of providing skilled workers for every business and employment for every job seeker.

Forty Above Workers in Transition North Onondaga Public Library at North Syracuse 100 Trolley Barn Lane North Syracuse NY 13212 315-458-6184 site/40aboveworkersintransition/

„„ This organization is a resource for professionals seeking guidance in job searching and career exploration as they transition to new opportunities. Specializes in job placement to those over age 40, but is open to all. At its meeting the group offers networking, job opening opportunities, volunteer opportunities, education opportunities, self employment information, community resources, entrepreneur information and guest speakers. Group has been meeting weekly on Fridays from 9:30 -11:30 a.m. in the North Onondaga Public Library.

Monarch Training Program

600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441 monarch

„„ Provides employment opportunities and training to people with developmental disabilities while serving the needs of the business community. Provides individualized services designed to empower persons with developmental disabilities to choose and achieve their vocational goals in a supportive environment. Eligibility: Adults age 18

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years or older with a developmental disability. Free.

Oswego Industries, Inc.

7 Morrill Place Fulton, NY 13069 598-3108

„„ Oswego Industries, Inc. is a private, not-for-profit community rehabilitation Program. It has been providing programs and services to adults with disabilities since 1968. People whose disabilities preclude entry into competitive employment or individual living are aided through its pre-vocational and vocational Habilitation Services. Also provided are vocational assessment; training to prepare an individual for employment; paid work experience; provides vocational evaluation, sheltered workshop experience, Medicaid coordination, family support, crisis intervention, information and referral services are also offered.

Rehabilitation Department / Vocational Services 620 Madison St. Syracuse, NY 13210 315-426-5900

„„ Provides supported employment program. Offers some on-site job training opportunities. Eligibility: Individuals with a mental health diagnosis who want to re-enter the workforce. Free.

Supports for Employment – Liberty Resources 1045 James St. Syracuse, NY 13203 315-425-1004

„„ Provides employment opportunities for individuals with disabilities. Services include screening and assessment, job development, intensive training, and extensive services once established at a job. No fees with Medicaid waiver. Service area includes Onondaga, Madison and Oswego counties.

Veterans Wellness and Recovery Center (VWRC) 572 South Salina Street Syracuse NY 13202 315-425-4400

„„ Provides services to Veterans with psychiatric conditions in need of voca-

tional rehabilitation. Eligibility: Veterans with psychiatric condition in need of vocational rehabilitation.

Vocational Rehabilitation 410 S. Crouse Avenue Syracuse, NY 13210 315-470-8300

„„ Vocational and rehabilitation therapists/activities counselors provide vocational education, assessments, job seeking strategies, resume/job application skills, and other work-readiness opportunities in individual and group settings. Eligibility: Individuals involved in the crouse chemical dependency programs.

Volunteering AARP

6726 Townline Road Syracuse, NY 13211 315-454-0104 http://www.aarponondagachapter243. org/community-service.html

„„ Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

Boys and Girls Club of Syracuse 2100 E. Fayette St. Syracuse, NY 13224 315-425-1965

„„ Offers youth development programs and services. Volunteer opportunities available.

Oswego State University Center for Service Learning and Community Service 145 Marano Campus Center (The Compass) SUNY Oswego Oswego, NY 13126 315-312-5360

„„ Gives student volunteers a chance to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

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Retired Senior Volunteer Program (RSVP)

ƒƒ Cayuga County Boyle Center 149 Genesee St., Box 5 Auburn, NY 13021 315-255-1733 documents/AuburnNY_RecPrograms/ RSVP ƒƒ Onondaga County (through Catholic Charities) 2626 LeMoyne Avenue Mattydale, NY 13211 315-424-1810 ext. 12 ƒƒ Oswego County 103 Rich Hall SUNY Oswego Oswego, NY 13126 315-312-2317

„„ RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. Hours are flexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.

Long Term Care Ombudsman Program

ƒƒ Cayuga County Ombudsman Dorothy Dunn 315-255-3447, ext. 320 ƒƒ Madison County Ombudsman Krystal Wheatley 315-272-1872 ƒƒ Onondaga and Oswego Counties’ Ombudsman Jeff Parker 315-671-5108 518-486-2724

„„ The Long Term Care Ombudsman Program (or LTCOP) is a federal advocacy program dedicated to protecting people living in long term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombuds-

man. The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Sub-state Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.

Ronald McDonald House

Pediatric Hematology/Oncology Department 750 E. Adams St. Syracuse, NY 13210 315-476-1027

„„ Operates year-round programs and activities for inpatient and outpatient children. Duties may include providing home-cooked meals for guests, along with supplying other items on the house’s “wish list.” Office and special event assistance may also be needed. Call for volunteer duties available.

CNY’s Regional Volunteer Center 518 James St. P.O. Box 2129 Syracuse, NY 13220 315-428-3028; 315-428-2230

„„ is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

Wellness Infinite Light Center for Yoga & Wellness 6499 E. Seneca Turnpike Jamesville, NY 13078 315-373-0626

„„ Located near Syracuse in the hamlet of Jamesville, the center offers a variety of classes, services and trainings that inspire and empower you to live your best life. In addition to private and group Yoga instruction, it offers group instruction in Pilates and Barre, as well as the most comprehensive and indepth yoga teacher training in Central New York. Wellness services include

massage, reiki, acupuncture, and far infrared sauna sessions. Its highly skilled and knowledgeable staff can accommodate all individuals and tailor a program to fit the client’s needs.

Reproductive Health Division. The “Smokefree for Baby and Me” and weight loss programs saw continued success in 2016.

Women’s Services

Upstate Yoga Institute 6483 E. Genesee Str. Fayetteville, NY 13066 315 445 4894

Family Planning Service 428 W. Onondaga Street Syracuse, NY 13202 315-435-3295

„„ For 33 years, Upstate Yoga Institute has been sharing yoga with the Syracuse Community in a spirit of clarity, friendliness and authenticity. Postures are taught at every level, but always gradually and in coordination with proper breathing. We view the practice of yoga as a form of moving meditation which calms restless thoughts, unveils the spirit, and strengthens the immune and nervous systems. Over time, our ultimate goal is to lead students towards an independent practice that will bring the benefits of yoga into their daily lives.

Women’s Health Oswego County OB-GYN, P.C. 42 Montcalm St.; Oswego, NY 13126 820 Phillips St. Fulton, NY 13069 343-2590

Oswego County OB-GYN, P.C. is a single specialty private group practice that provides 24-hour in-house obstetrical and gynecological coverage at Oswego Hospital and at various locations throughout Oswego County. It has served the women of Oswego County for over the past 50 years, providing the full spectrum of women’s health care needs. The practice consists of physicians who are board-certified specialists in obstetrics and gynecology, certified nurse midwives, certified nurse practitioners, a full-time in-office ultrasound technician, registered nurses, licensed practical nurses, medical assistants, and clerical and billing support staff. It offers preventive, diagnostic and acute patient care with a wide range of special services, including obstetrics, family planning, infertility, gynecology, gynecologic surgery and weight management. Dr. Daniel Coty and Dr. Raj Mahajan are also the medical directors for the Oswego County Opportunities’

„„ Family Planning Service provides low or no cost reproductive health services to teens, women and young men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free Emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

University OB/GYN Associates Inc. 725 Irving Ave., suite 600 Syracuse NY 13210 315 464 5162 index.php

„„ Professionals at University OB/ GYN Associates provide obstetrical and gynecological healthcare at many different stages of women’s lives for many different reasons. More than expert clinicians, the physicians in the department are dedicated, caring people who practice with the highest professional regard for each patient. Sensitive and accessible, they work with referring physicians in an atmosphere of cooperation to maximize and protect patients’ health and comfort. In recognition of its high standards of care, many of physicians are listed in the consumer medical guide “The Best Doctors in America: Northeast Region.

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RESOURCES continued on page 6 Emergency Family Crisis Hotline..... 67 Empire State Lyme Disease Association, Inc. .................. 47, 81 EnMotion Support Group ................ 81 Epilepsy Parent/Family Network ..... 81 Epilepsy Pralid, Inc. ........................ 60 Exceptional Family Resources . 60, 76 Exodus House ................................ 69 Expanded In-Home Services for the Elderly Program............... 76 Families Anonymous....................... 79 Family Counseling Service of Northern New York................. 48 Family Planning Service ..... 54, 85, 74 Family Resource Centers................ 56 Family Support Services.................. 55 Family Tapestry, Inc........................ 71 FamilyCare Medical Group, P.C...... 72 Farnham Family Services ............... 79 FEAT of CNY ................................... 81 Fidelis Care..................................... 70 Food Bank of Central New York...... 72 Forty Above Workers in Transition... 83 Francis House................................. 66 Friends of Dorothy House................ 66 Friends of Oswego County Hospice ......................... 66 GiGi’s Playhouse............................. 60 Golden Park Program...................... 76 Golden Senior Services................... 76 GriefShare Support Group.............. 48 H.O.M.E., Inc................................... 56 Head & Neck Cancer Support........ 81 Head Start of Oswego County ........ 55 Health Link / Oasis.......................... 82 Heart of NY Area Narcotics Anonymous................................. 79 Helping Hands, Healing Hearts ..... 50 Heritage Farm.................................. 64 Hiscock Legal Aid........................... 71 Historic Preservation....................... 76 Home HeadQuarters....................... 68 Hope for Bereaved Onondaga ................................. 49 Oswego .................................... 49 Hope for Heather Ovarian Cancer Foundation .................... 52 HOPE Network................................. 81 Hospice Grief Center ...................... 50 Hospice of CNY .............................. 66 Hospice of the Finger Lakes .......... 66 Human Concerns Center Food Pantry................................ 73

Huntington Disease Society............ 47 Huntington Young Parents ............. 56 Huntington-Family Support ............. 56 ICAN of Syracuse Support Group... 81 In My Father’s Kitchen..................... 72 Infinite Light Center for Yoga .......... 85 Internal Medicine Offices of Paul S. Cohen MD.................. 70 Interreligious Food Consortium....... 72 It’s About Childhood and Family..... 56 Jewish Family Services ................. 57 Joe Niekro Found. — CNY Brain Aneurysm Support Group.......... 80 John Paul II Center for Women........ 74 Kiesewetter Emergency Shelter...... 69 La Leche League of Onondaga County ..................... 50 Oswego County.......................... 50 LaFayette Alliance Church.............. 48 Laurie’s Hope Breast Cancer Support Program........................ 81 Lead Poisoning Control Program.... 68 Learning Disabilities Association ... 61 Legal Aid Society of Mid-NY .......... 71 Leukemia and Lymphoma Society – Western and CNY ..................... 61 Lifeline ............................................ 76 Lifestyles Center.............................. 65 Literacy Coalition of Onondaga County...................... 72 Oswego County, Inc................... 72 Long Term Care Ombudsman........ 84 Lupus Alliance of Upstate ............. 61 Lupus and Allied Diseases.............. 48 Madison County Breastfeeding Connections Cafe ...................... 50 Madison Co. Council on Alcohol and Substance Abuse – Bridges ...... 79 Madison County Health Dept ......... 65 Make-A-Wish CNY .......................... 61 March of Dimes Foundation ........... 48 Margaret L. Williams Developmental Evaluation Ctr.... 62 Mauro-Bertolo Therapy Services..... 73 McAuliffe Senior Health Center....... 76 McMahon/Ryan Child Advocacy .... 71 Meals on Wheels ............................ 78 Medicaid Transportation........... 82, 83 Medical Answering Services........... 83 Medical Equipment Loan Closet through ARISE............................. 63 Mid-State Early Childhood Direction Center ........................ 56 Monarch Training Program.............. 83 Move Along, Inc. ............................ 64 Multiple Sclerosis Resources ......... 62 Muscular Dystrophy Association ... 48 NAMI Syracuse, Inc......................... 81

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Narcotics Anonymous .................... 79 National Domestic Violence Hot Line....................... 67 National Kidney Foundation ........... 48 National Runaway Switchboard ..... 67 National Stroke Association............. 48 New Beginnings Bereavement........ 50 New Justice Conflict Resolution Services Inc.............. 71 New Life Crisis Pregnancy Ctr........ 74 NYS DEC Special License Unit....... 64 NYS HIV/AIDS Counseling Hotline . 67 NYS Office for the Aging ................ 76 Next Step Program ......................... 62 North Syracuse Baptist Church....... 48 Northside Baptist Church................ 48 NYS Justice Ctr for the Protection of People with Special Needs ... 62,67 Office for the Aging ........................ 77 Office of Temporary and Disability Assistance ................................. 62 Oneida Healthcare.......................... 50 Onondaga County Department of Social Services ............................... 67 Onondaga Co. Health Dept ............ 65 Onondaga Co. Early Intervention/ Special Children’s Services ....... 62 Onondaga Healthy Families ........... 56 Operation Northern Comfort............ 68 Ophelia’s Place............................... 73 OPTIONS ....................................... 74 Ostomy Support Group................... 81 Oswego County Breastfeeding Coalition ..................................... 51 Oswego County Health Dept .... 66, 75 Oswego County Hospice................ 66 Oswego County OB-GYN, P.C........ 85 Oswego Co. Opportunities .45, 78, 82 Oswego County Opportunities Cancer Services Program ......... 52 Oswego Co. Public Transportation. 82 Oswego Health................................ 54 Oswego Industries, Inc. ................. 84 Oswego State University Ctr for Service Learning ....................... 84 Outbound Transportation Program. 83 PACE (Program for All Inclusive Care for the Elderly)................... 77 Parent to Parent of NYS .................. 62 Parents of Special Children ............ 62 Parkside Children’s Center.............. 56 Peace Inc. Energy & Housing......... 68 Peace, Inc....................................... 56 Person to Person – Citizen Advocacy Office ....................... 62 Pink Therapy Breast Cancer Survivors Group.......................... 81 Pioneer Homes Coffee House......... 77


RESOURCES Planned Parenthood of the Rochester/Syracuse Region....... 75 Poison Center, Upstate New York . 67 Post Cana Hope for Bereaved........ 50 Pregnancy and Loss Support.......... 50 Pregnancy Care Center of Cayuga County .......................... 75 Oswego County.......................... 75 Prevention Network .................. 65, 80 Prevention Network – Parenting Programs.................................... 57 Prevention Services......................... 65 Project Adapt (at AccessCNY) ....... 64 Project ROSE – PEACE, Inc............ 77 ProLiteracy, Inc............................... 72 Purpose Farm.................................. 57 REACH CNY, Inc. ........................... 75 Recurrent and Metastatic Support Group............................ 82 Redeemer Church/ Utica................. 48 Rehabilitation Department / Vocational Services.................... 84 Rescue Mission, Auburn................. 69 Retired Senior Volunteer Program .. 84 Road To Recovery........................... 83 Ronald McDonald House.......... 69, 85 Sally Coyne Center.......................... 77 Salvation Army................................. 45 Salvation Army Emergency Family Shelter............................. 70 Salvation Army Women’s Shelter..... 70 Sarah House ................................... 70 Scleroderma Foundation ............... 48 Self-Direct Inc. ................................ 62 Senior Camping............................... 77 Senior Citizen Hotline...................... 77 Senior Farmers Market Coupon...... 77 Seniors Helping Seniors ................. 77 Services to Aid Families ................. 70 Shape-Up Program......................... 77 Silver Fox Senior Social Club.......... 77 SNAP (Supplemental Nutrition Assistance Program) ................. 73 Speakers Bureau – New Hope Family Services.......................... 75 Special Olympics — CNY .............. 64 St. Joseph’s Physicians, The Heritage Group.................... 50 St. Joseph’s Seniors – St. Joseph’s Church................... 78 State Child Abuse and Maltreatment Register ............... 67 Stroke Support Group..................... 82 Sudden Infant and Child Death Resource Center ....................... 50 Suicide Prevention ......................... 68 Supports for Employment –

Liberty Resources...................... 84 Syracuse Behavioral Health Care... 79 Syracuse Community Health Ctr..... 58 Syracuse Facilitator......................... 79 Syracuse Habitat for Humanity........ 68 Syracuse Huntington Disease Support Group ........................... 50 Syracuse Jewish Family Services .. 78 Syracuse Jewish Family Services Hodes Way ................ 58 Syracuse Model Neighborhood Facility, Inc. .............................. 58 Syracuse Model Neighborhood Facility, Inc. ............................... 73 Syracuse Teen Challenge .............. 70 Syracuse Vineyard Church.............. 49 The Butterfly Club............................ 48 The Cayuga County Community Health Network, Inc. ................. 65 The Saint Agatha Foundation.......... 53 Tobacco Free Network.................... 65 Transitional Apartment and Parenting Center (TAPC)............ 70 Tully Hill Chemical Dependency Treatment Center........................ 80 Unique Peerspectives Women’s Support Group ........................... 82 University OB/GYN Associates Inc............................ 85 Upstate New York Eating Disorder Service Nutrition Clinic.................... 73 Upstate Yoga Institute..................... 85 Vera House ............................... 68, 70 Veterans Wellness and Recovery Center (VWRC)........... 84 VNA HOMECARE ........................... 66 Vocational Rehabilitation................. 84 Volunteer Lawyers Project............... 71 ........................... 85 Weatherization Referral Assistance Program (WRAP) ................. 68, 78 Westside FRC.................................. 56 Whole Me Inc. ................................. 63 WIC Program of Onondaga Healthy Families ......................... 51 Woman, Infants and Children (WIC) Breastfeeding Counseling Program - Oswego . 51 Women Infants and Children (WIC) .73 Women Infants and Children (WIC) – Madison-Herkimer ....... 51 YMCA Senior Housing..................... 78 Youth & Teen Afterschool ............... 58

A New Spirit Aesthetics.......................... 19 Acu-Care...........................................Cover Advanced Hearing Aid Center...........Wrap AMP Urology.......................................... 39 Aquarius Services.................................. 31 ARISE..................................................... 27 Associates for Women’s Medicine......... 49 Auburn Community Hosp....... Wrap, Cover Bassett Healthcare Network................... 35 Better Hearing of Madison County......... 59 Brighton Physical Therapy..................... 18 CNY Physical Therapy & Aquatic........... 21 Conifer Park Alcohol & Drug Rehab....... 47 Crouse Hospital........................................ 3 dB Audiology Associates....................... 20 DeRoberts Plastic Surgery..................... 21 Dialysis Center Institute.......................... 43 Excellus BlueCross BlueShield.............. 25 Family Care Medical Group................... 59 Fidelis Care........................................ wrap Friends of Oswego County Hospice...... 35 Fulton Dental Health Assoc.................... 51 HCR Home Health.................................. 89 Healthwear Rental.................................. 53 Hematology/Oncology Associates ........ 89 Hospice of Central New York................. 18 Hospice of Finger Lakes........................ 23 Infinite Light Center................................ 42 Lake Ontario Prompt Care...................... 61 LeMoyne College ..............................Wrap Mannion & Copani Attorneys ................. 51 Mauro Bertolo Physical Therapy............ 37 Medical Registry of CNY, Inc. ................. 9 Mohawk Valley Health Systems ............. 55 Multiple Sclerosis Resources of CNY .... 37 OASIS..................................................... 23 Oswego County Cancer Services ......... 13 Oswego County OB/GYN....................... 57 Oswego County Opportunities .............. 20 Oswego Health.................................. cover Prevention Network................................ 45 Reach CNY............................................. 19 Salvation Army........................................ 90 Self-Direct............................................... 15 Seniors Helping Seniors......................... 49 Seniors Home Care Solutions................. 31 Serving Seniors........................................ 9 Simeon Dewitt/Peter Realty.................... 51 Smiles by Design.................................... 13 Soul Soothings........................................ 25 St. Joseph's Hospital........................ 17, 27 Syracuse Behavioral Health................... 31 Syracuse Orthopedic Specialists........... 63 The Internal Med. Office of Paul Cohen..89 Tobacco Free NYS................................... 5 Tully Hill Clinical Dependency................ 47 Upstate Medical University ..................... 7 Upstate Orthopedics.............................. 89 Upstate University Radiation Oncology. 17 Upstate Yoga Institute............................ 15 VNA Homecare....................................... 53 Westminster Manor................................. 57 Wil Care Transportation.......................... 43 William A. Graber, MD, PC..................... 61

2017 CNY Healthcare Guide - 87

In Good Health

Central New York Healthcare Newspaper


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For more info visit us at: OrthoNOW

RNs Apply Now For a Flexible and Rewarding Career in Home Care!

“Working for HCR Home Care helped me find myself as a nurse again. It’s an incredible feeling to go into patients’ homes and build trusting relationships. Working for HCR lets me see what it’s like to have a career and not just a job. ” O.O., HCR RN

EOE/AA Minority/Female/Disability/Veteran


Apply online at

2017 CNY Healthcare Guide - 89

pathways to independence Providing housing choices and personal care support for seniors and people with physical disabilities

services include Assistance with Locating Housing Arranging In-Home Medical Services Financial Assistance for Housing Coordination of Services (Meals, Nutrition, Transportation, Medical Appointments, etc.)

more information (315) 479-1325 or

Particpants Must Be Medicaid Eligible

auburn cOmmuniTy HOsPiTal PrOviding HealTHcare excellence 24/7 emergency care aT acH - 255-7011 urgenT care Walk-in for non-emergent care, seven days a week

Finger Lakes MedicaL care 303 Grant Avenue call 258-7100 HOURS M-F 8am-5pm Weekends 8am-5pm

Urgent MedicaL care oF skaneateLes Route 20, Skaneateles call 685-(WeLL)9355 HOURS M-F 8am-8pm Weekends 8am-6pm

cOmPreHensive diagnOsTic imaging services - 255-7261

With accreditation by the American College of Radiology for Mammography and MRI

6 labOraTOry service cenTers - 255-7023 surgical services, inPaTienT & OuTPaTienT - 255-7011 Orthopedic, General Surgery, OBGYN, Bariatrics

sTrOke care - 255-7011

A New York State Department of Health designated Stroke Center

sleeP services - 255-7341

A nationally accredited center with a range of services in a private, hotel-like setting

bariaTric PrOgram - 255-7036

Finger Lakes Bariatric Program, nationally accredited, designated Bariatric Center of Excellence

ObsTeTrics-gynecOlOgy - 255-7381

Including our brand new award winning, Stardust Community Birthing Center

reHabiliTaTiOn services - 255-7241

A complete range of inpatient and outpatient including: Physical Therapy, Occupational Therapy, Hand Therapy, Speech Therapy


Outpatient Physical Therapy Hours are as follows: Monday Tuesday Wednesday Thursday Friday

8:00am-4:00pm 9:00am-7:00pm 8:00am-4:00pm 9:00am-7:00pm 8:00am-4:00pm

17 Lansing Street, Auburn NY, 13021 315-255-7011

Orthopedic, Neuropathic and Pain Management Acupuncture for Inflammation Relief Gateway to Drug-Free, Integrated and Personalized Health Care 7th Generation Medical Acupuncture Anti-Inflammatory Therapy: More than Pain Management Relieve Inflammation and Pain, while Boosting Host Immunity & Energy

Rui Wang, L.Ac., MD of China

Experienced in both Western Medicine & Traditional Chinese Medicine Philosophy of Care: Treat the Roots of the Diseases Orthopedic & Spinal Disorders, Neuropathic & Neurological Disorders, Autoimmune Diseases osteoarthritis, rheumatoid arthritis, spinal stenosis, degenerative disc diseases, myelopathy, degenerative joints, spondylosis, spondylolisthesis, spondylitis, lyme disease, lupus, Sjögren’s syndrome, fibromyalgia, multiple sclerosis, neurodegenerative diseases, amyotrophic lateral sclerosis, Parkinson’s disease, balance disorders, paralytic diseases, stroke rehab, epilepsy, neuropathy, pain management, cancer supportive care and prevention & more.

CLINICALLY PROVEN TO BE SAFE AND EFFECTIVE Acupuncture is a general practice alternative medicine, it can help a wide range of health problems at different extent.

Ask for professional, confidential and personalized consultation before any treatment.

7TH GENERATION RUI WANG, LLC Acu-Care Acupuncture Center

Northeast Medical Center, Suite 209

4000 Medical Center Dr., Fayetteville, NY 13066 Tel1:315-329-7666; Tel2: 315-378-5556; Tel3: 607-798-7680; Tel4: 607-372-2082

Ancient Wisdom Integrated with Modern Medicine LIFE CHANGING MEDICINE, MOVING MEDICINE FORWARD

Healthcare guide 2017  
Healthcare guide 2017