THE DIVISION OF STUDENT AFFAIRS 2023-24 ANNUAL REPORT








Charlotte is making headlines, and people are noticing. In 2023-24 we welcomed our largest-ever, first-timein-college (freshman) class of over 4,500 students. We recognized a record 8,700plus students during our combined spring and fall commencement ceremonies. We officially joined the American Athletic Conference and have made landmark strides in national rankings.
Student Affairs is riding that momentum. Every day we connect more students with services, programs and learning experiences that shape tomorrow’s leaders and transform lives. We are committed to building a welcoming campus where students feel valued, supported and heard. We’re also leveraging strategic alliances with alumni, community and legislative partners to accelerate student growth and success.
In the following pages, you’ll see this momentum in action: the Joyce Davis Waddell Center for Student Health and Wellbeing is boosting student wellness, Wilson Hall is giving new meaning to home for hundreds of incoming first-years, and a $1.5 million
grant from the state legislature is positioning our growing esports program to attract more students to career opportunities and community spaces.
I’d be remiss to not acknowledge the hard work and dedication of our staff, faculty and all our partners across Niner Nation who together create a learning environment where all students can discover a sense of belonging, excel academically and develop personally into their best selves.
As I start my seventh year at UNC Charlotte, I’m proud to be a Niner and can’t wait to see what the future holds. There’s no stopping what we can do when we do it together.
Sincerely,
Kevin W. Bailey, Ph.D. Vice Chancellor for Student Affairs
KEVIN W. BAILEY, PH.D.
Vice Chancellor for Student Affairs
CHRISTINE REED DAVIS, ED.D.
Associate Vice Chancellor and Dean of Students
FRANK FLEMING, M.ED.
Executive Director
LARRY GOURDINE, M.P.H.
Interim Dean of Students
KAREN SHAFFER, M.S.
Associate Vice Chancellor
CHRIS SMITH, M.P.H
Associate Vice Chancellor
CASEY TULLOS, ED.D.
Associate Vice Chancellor
DENNIS WIESE, PH.D.
Associate Vice Chancellor
To develop thoughtful, community-minded and engaged leaders and citizens of the world
The Division of Student Affairs advances the educational mission of the University by creating student-centered learning environments where students excel academically and develop personally into their best selves.
Student-Centered. Approach actions, decisions and planning with the best interest of undergraduate and graduate students.
Collaboration. Advance an environment of collegiality through communication, cooperation and a collective commitment to shared goals and outcomes.
Exemplary Service. Consistently deliver the highest-quality programs and services while continuously seeking performance improvements.
The 2022-27 Division of Student Affairs Strategic Plan outlines a comprehensive five-year vision for the division. Following a planning process that included a cross-divisional steering committee, division-wide surveys, focus groups, and leadership and departmental review, the plan complements the UNC Charlotte 10-year Strategic Plan, Shaping What’s Next.
Action teams within the division work together to advance the plan’s objectives and actions within the five goal areas below.
Goal A: Expand high-impact learning practices to strengthen academic and co-curricular development through access to mentoring, developing career competencies and engaged learning.
Goal B: No longer active.
Goal C: Advance the Charlotte Model through innovative, creative and inclusive student services, facilities, programs and activities.
Goal D: Instill a culture of holistic health, wellbeing and care.
Goal E: Invest in our employees who are invested in our students.
A.1.4
Identify community engagement opportunities
C.1.6
Expand all student organization support offerings
C.1.8
Implement an internal and external communication and marketing plan to highlight leadership outcomes from student engagement experiences
C.3.1
Identify experiential learning opportunities to connect students to the greater Charlotte community
D.1.4
Increase the number and frequency of departmental and divisional sponsored health and wellbeing initiatives
E.2.1
Build staff community and belonging within the division through sponsored initiatives
E.2.2
Establish crossdepartment, divisional, and institutional relationships to enhance programs, services, and activities
E.2.3
Increase recognition for teamwork and collaboration within the division
E.3.1
Increase divisional and departmental recognition of performance excellence
The Joyce Davis Waddell Center for Student Health and Wellbeing recognizes North Carolina Sen. Joyce Davis Waddell ’73 M. Ed. for her philanthropic generosity to the University and commitment to student wellness and education.
“I’m pleased to support programs here at UNC Charlotte that promote a healthy lifestyle,” Waddell said. “Health, mental health and learning must go together for a student to succeed.”
Waddell has served in the North Carolina General Assembly as a senator representing Mecklenburg County since 2015. She has three decades of experience in education, including more than 20 years as a teacher and administrator in Charlotte-Mecklenburg Schools and a strong record of public service.
She also holds a master’s degree from UNC Charlotte in addition to graduate degrees from North Carolina A&T State University and Appalachian State University, and a doctorate from the University of North Carolina at Greensboro.
The Joyce Davis Waddell Center for Student Health and Wellbeing houses two departments: Student Health, providing primary medical care, disease prevention, health education and specialty services, and the Center for Wellness Promotion, who uses a public health model to help students make informed wellness decisions.
Top: Joyce Davis Waddell in front of the University’s recently renamed Center for Student Health and Wellbeing
Bottom: Waddell with Vice Chancellor Kevin W. Bailey, Board of Trustee member Teross Young ‘93 and Chancellor Sharon L. Gaber
Wilson Hall opened in January in South Village, expanding UNC Charlotte’s campus housing options dedicated to meet the growing demand of first-year students.
The new six-story, 147,000-squarefoot residence hall includes traditional double rooms with shared bathrooms for 676 residents and resident assistants. It features lounges and study rooms on each floor, a community kitchen, game tables and more. A laundry room allows students to check the status of washers and dryers from their smartphone.
Wilson Hall sits on the site of the former Moore Hall. Known as Phase XVI during construction, the new building was dedicated on April 9 with a naming ceremony to honor Charlotte alumnus Dontá L. Wilson ’97.
Wilson is chief consumer and small business banking officer for Truist
Financial Corporation and a vice chairman of Charlotte’s Board of Trustees. He recently established the Wilson Believe Fund, an endowed fund that will provide scholarships for first-generation college students at Charlotte. At the dedication, he spoke on his hopes to inspire the Charlotte student body, both while they are on campus and after they have graduated.
“I believe one of the most meaningful investments one can make is positively changing the trajectory of another person’s life for the better, especially one as significant as making an impact on advancing our community forward through education,” Wilson said.
Wilson Hall becomes the sixth residential community reserved exclusively for first-years, with activities and services designed to help new students grow and thrive. More than 6,200 students currently choose to live on campus at Charlotte.
Top left: Proposed rendering from Perkins&Will for new esports arena in the Popp Martin Student Union.
Lower right: The North Carolina General Assembly allocated $1.5M in state funding to support UNC Charlotte Niner Esports. Club members and advisors joined Rep. Jason Saine ‘95 (third from left) and University leadership to receive the award in the Popp Martin Student Union.
College esports is one of the fastest-growing industries in the country as incoming students arrive on campus with their passion for gaming, seeking community, competition and careers.
Consider Niner Esports, one of the University’s largest student organizations for the last six years running. Its Discord channel connects over 2,600 students and Charlotte alumni, their campus Local Area Network events draw over 250 participants, and the organization has achieved national recognition for competitive play and operations against well-established and wellfunded varsity teams.
Recent accolades include four nominations at the Scholars Collegiate Gaming Awards in Las Vegas in November, where Niner
Esports won Club of the Year, beating out nine other nominated universities for the award. The club also was nominated in Team of the Year for its iRacing team, LAN of the Year for its LAN Parties in the Popp Martin Student Union, and Collegiate Student of the Year for Jorge Sanchez ’23, a former student president who has helped advise the club.
This year the North Carolina General Assembly allocated $1.5 million to Niner Esports in the state budget to create a dedicated esports space in Norm’s Loft in the PMSU.
Rep. Jason Saine ’95 was influential in the approval of the $1.5 million state appropriation.
The upgraded space will feature a welcome area, computer stations and a large group viewing screen. The proximity of the space to Norm’s Lounge and the movie theater offer additional streaming opportunities. Architectural firm Perkins&Will was selected for the project in March. A new full-time Esports program director position was created.
Meanwhile, a temporary space in the PMSU lower level opened in May to serve the organization during construction. It includes 10 gaming stations, three iRacing Rigs and a broadcast booth.
Increasing demand creates two common hurdles faced by students seeking professional mental health support: availability of counselors and timeliness of appointment scheduling.
In response, the Christine F. Price Center for Counseling and Psychological Services introduced a same-day access model that allows students to schedule an initial counseling appointment without a waiting period.
These introductory appointments are typically 15 to 20 minutes and focus on assessing needs, addressing any immediate concerns and providing recommendations for future services.
This model change has yielded positive results. In 2022, by the 10th week of the fall semester, only 63% of students had shown up for their first counseling appointment. Compare that to fall 2023, which had a 100% show rate by the 10th week.
To make this switch, an access team of clinicians takes students on a first-come, first-served basis in the mornings and afternoons. They meet with students to assess their needs and make recommendations for any necessary services.
All of this is part of CAPS’ larger personalized care model, which focuses on finding the right types of services for students at the University or in the greater community.
UNC Charlotte runners hand off a ceremonial football to ECU at the midpoint of a 250-mile journey to raise funds and awareness for mental health.
To celebrate their first year as American Athletic Conference rivals, UNC Charlotte and East Carolina University students paired up to “Run the Ball” in a week-long journey to support mental health education and suicide prevention.
Students from both schools ran with a football for approximately 250 miles. The journey started at Jerry Richardson Stadium during the Charlotte Homecoming game against Navy on Oct. 14. Over the
next three days, Charlotte runners went through Albemarle, Biscoe and Carthage before ending their trek at Lemon Springs, where ECU students took over the rest of the way. The run finished at ECU’s Dowdy-Ficklen
Stadium on Oct. 21 for the inaugural matchup between the Charlotte 49ers and Pirates (Charlotte 10, ECU 7).
Throughout the event, both universities accepted donations to support students facing mental health struggles. Nearly $3,500 was raised for Charlotte’s mental health efforts.
join students for a ceremonial ribbon-cutting to officially open The 49th Acre in August.
More than 80 students attended “CAB Cinema on The 49th Acre” during Gold Rush.
Cheer Nation performs with the Pride of Niner Nation Marching Band during Niner Nation Homecoming Week at The 49th Acre in October.
Over 1,100 students celebrated the first home football game Saturday, Sept. 2, kicking off the Inaugural Tailgate Season at The 49th Acre, a new outdoor student venue located behind the North Carolina Motorsports Lab near Jerry Richardson Stadium.
The 49th Acre is a three-acre outdoor event complex with an 8,000-squarefoot entertainment pavilion that provides year-round opportunities for informal and organized student gatherings like outdoor movies, music and performances, including tailgating prior to football games.
The venue can accommodate more than 2,500 students.
2023-2024 STUDENT AFFAIRS AWARDS & RECOGNITION WINNERS
ROOKIE OF THE YEAR (1-2 YEARS)
Alexis Rice (CHRISTINE F. PRICE CENTER FOR COUNSELING AND PSYCHOLOGICAL SERVICES)
RISING STAR (3-5 YEARS)
Mikala Harvey (HOUSING AND RESIDENCE LIFE)
MOST VALUABLE NINER (6-9 YEARS)
Michael Maksymowski (LEADERSHIP AND COMMUNITY ENGAGEMENT)
HALL OF FAMER AWARD (10-19 YEARS)
Michelle Guobadia (FRATERNITY AND SORORITY LIFE)
NINER LEGACY (20-PLUS YEARS)
Carla Hines (HOUSING AND RESIDENCE LIFE)
BEHIND THE SCENES
Jordan Bullington-Miller (STUDENT AFFAIRS RESEARCH AND ASSESSMENT)
COMMITMENT TO DIVERSITY, EQUITY AND JUSTICE
Paul Holliday-Millard (STUDENT AFFAIRS RESEARCH AND ASSESSMENT)
OUTSTANDING TEAM CONTRIBUTION AWARD
Housing and Residence Life Administration and Assessment Team
PROGRAM COORDINATOR, LEADERSHIP AND COMMUNITY ENGAGEMENT
OUTSTANDING PROGRAM / INITIATIVE AWARD
HELP Certificate —
Sarah Besse,
Lucy Bullock, Alexis Rice and Chelsey Walker (CENTER FOR WELLNESS PROMOTION)
FRIEND OF STUDENT AFFAIRS AWARDS
OneIT Student Affairs Support (FOR PARTNERSHIP ON THE STUDENT AFFAIRS DATA LAKE PROJECT) and Patrick Madsen (FOR SUPPORT OF TEDXUNCCHARLOTTE)
ASSESSMENT CHAMPION AWARD
Kirby Fitzpatrick (FRATERNITY AND SORORITY LIFE)
ABOVE AND BEYOND AWARD FOR ADMINISTRATIVE SUPPORT
Bonnie McDaniel (STUDENT ENGAGEMENT)
ABOVE AND BEYOND AWARD FOR FACILITIES SUPPORT
Star Watson (HOUSING AND RESIDENCE LIFE)
VCSA AWARDS
Shayauna Newsom (TRANSITION AND SUPPORT INITIATIVES); Larry Gourdine (STUDENT ASSISTANCE AND SUPPORT SERVICES); Donny Edwards (HOUSING AND RESIDENCE LIFE)
Mikala Harvey, program coordinator with Leadership and Community Engagement, was named UNC Charlotte Staff Employee of the Year in the devotion to duty category. This award is given to an employee who exhibits unselfish devotion to duty, having contributed significantly to the advancement of the University and State service to the citizens of North Carolina.
The Christine F. Price Counseling and Psychological Services hosted a variety of games, inflatables and cotton candy for the CAPS Carnival in November. The event was created to promote the importance of taking care of mental health through activities and social connection while providing an opportunity for students to de-stress through play.
Veteran Services Office (now Military & Veteran Services) celebrated military-affiliated students, families, faculty and staff to honor their service in the week leading up to Veterans Day. Events during Veterans Week included a dress closet to help students get professional headshots, a family event at Topgolf, a one-mile Warrior Walk and breakfast.
Transition and Success Initiatives hosted two family weekends this academic year. Close to 3,000 attended the Fall Family Weekend in October to enjoy UNC Charlotte’s largest on-campus program for families, student supporters and guests. Spring Family Weekend included the football team’s spring game on April 20.
The inaugural Collaboration in Action: Engaged Scholarship and Student Impact Symposium brought together 130 staff, faculty, students and community partners during a two-day event to celebrate the work happening across the UNC Charlotte campus with community-engaged scholarships. There were a total of 95 presenters representing 46 poster, roundtable and workshop sessions. The symposium was sponsored by the Division of Student Affairs, urbanCORE, Urban Institute, Office of Institutional Effectiveness and Analytics, Office of Assessment and Accreditation, and Undergraduate Education.
The Charlotte Recovery Program hosted a listening session in November on how the program supports recovery from addiction or substance use with federal and state health officials, legislators, staff and students. The CRP was established in 2012 as the first of its kind in the state and 11th in the nation. The event was attended by Miriam Delphin-Rittmon, assistant secretary for mental health and substance use in the U.S. Department of Health and Human Services and the administrator of the Substance Abuse and Mental Health Services Administration, as well as Secretary Kody Kinsley of the North Carolina Department of Health and Human Services, who referred to the Charlotte Recovery Program as North Carolina’s “birthplace of collegiate recovery.”
Transition and Success Initiatives created First 49 to help students get involved and connected in their first 49 days of the fall semester. First 49 is meant for all Niners, including new, returning and transfer students, and is a way to find spaces and places that fit any student at UNC Charlotte.
Health and Wellbeing hosted its annual Wellbeing Block Party on April 17, featuring a DJ, T-shirts, giveaways, a dunk tank and connections to campus health and wellbeing resources. The following day, UNC Charlotte alum and WellWithAll CEO Demond Martin ’97 spoke with ESPN host and chairman and co-founder of Improbable Media Jay Williams for Resilience Reimagined, a fireside chat in the Popp Martin Student Union. Martin and Williams discussed their paths and pitfalls to success as well as how they work through mental health struggles. To conclude the event, Martin announced that WellWithAll would donate $100,000 to expand mental health resources for Charlotte students.
Health and Wellbeing released the Healthy 49ers Wellness App, where students can create their own tailored self-care routine and keep track of personal goals. The app was designed in house in collaboration with faculty and students.
Approximately 350 guests attended “An Evening with Harvey B. Gantt,” celebrating the legacy of Dr. Martin Luther King Jr. in Cone University Center’s McKnight Hall. Gantt, a civil rights leader and Charlotte’s first Black mayor, shared his personal and professional experiences, including growing up in segregated South Carolina, organizing a lunch counter sit-in in high school and being the first Black man admitted to Clemson University.
Student Affairs and Truist Financial Corporation partnered to host approximately 20 students at the Truist Innovation and Technology Center in uptown Charlotte for a design thinking and journey mapping session. Participants learned to apply a creative mindset to problem-solving and innovation while networking with industry professionals.
As a part of National Suicide Prevention Week, CAPS partnered with SGA, UREC and Lazy Day Farm to host a self-care event featuring arts and crafts, aromatherapy and goat yoga to build campus community and support student mental wellbeing. More than 200 students participated in yoga sessions or tabling, while others enjoyed spectating and learning about wellbeing resources.
CAPS achieved a 97.9% show rate for initial appointments, representing approximately a 50% improvement over last year.
Intramurals increased total participants approximately 98.3% over three years. Sport Clubs had 12 clubs qualify for regionals and nationals. The Disc Golf Club won the 2024 College Disc Golf National Championship.
The Student Emergency Fund awarded $93,500 to 109 students during the academic year, compared with last year’s $41,680 disbursed to 89 students.
Combined medical clinic and psychiatric appointments* increased approximately 16.6% over three years.
*Appointments where the patient saw a provider in the clinic.
VETERAN SERVICES OFFICE (NOW MILITARY & VETERAN SERVICES)
military-affiliated students certified for GI benefits
2,124,823 1,926,237 1,735,325
Visitors to the Popp Martin Student Union increased approximately 22.4% over three years.
VISITORS IN AY 2023-24
VISITORS IN AY 2022-23
VISITORS IN AY 2021-22
One year after joining a Greek organization, 92% of Greek students were still enrolled at UNC Charlotte compared with 80% of their non-Greek student peers.
2,417 2023 991 $36,306 DONORS RAISED 2024
Unique student pantry shoppers increased approximately 66.7% over three years.
1,178 $122k DONORS RAISED
#NinerNationGives
Student Affairs raised $122,163 from 1,178 donors through #NinerNationGives to support student services such as the Jamil Niner Student Pantry, the Student Assistance Fund, Greek Life Fund, Charlotte Recovery Program and SAFE (Student Achieving First-Year Excellence).
DATA SCIENCE AND BUSINESS ANALYTICS
CLASS OF 2024
Ronni Lilly leads by example with integrity and pursues excellence in all her endeavors. As a lead financial wellness coach with Niner Finances, Lilly guides students through financial decisions, delivers presentations on financial literacy and collaborates with others to build financial literacy training modules. She received Niner Finances’ “In Recognition of Exemplary Leadership and Dedication” honor for helping to execute two years of the financial literacy symposium.
COMPUTER SCIENCE WITH MINORS IN PUBLIC HEALTH AND OUTDOOR
ADVENTURE
LEADERSHIP
CLASS OF 2024
Kaitlyn Gosline got her start in outdoor adventure leadership by participating in the National Outdoor Leadership School expedition with the Levine Scholars program, going on to join Venture Outdoor Leadership and become one of Venture’s most prolific leaders. She states that Venture was a transformative part of her college experience and where she discovered the “power of reflection, and the impact of community and mentorship.”
POLITICAL SCIENCE AND SOCIOLOGY
CLASS OF 2024
Catherine (Catie) Merklee can often be found front and center at every University Recreation event. She leads private yoga classes and volunteers her time to mentor future fitness instructors. During her time with UREC, she led the 49er Gold Rush 5K warmup in front of over 500 participants and created two six-week small group programs for Stand-up Paddleboard Pilates and Stand-Up Paddleboard Yoga with the aquatics team and lifeguards at UREC.
BIOLOGY AND INTERDISCIPLINARY SCIENCES
CLASS OF 2024
Mark Mistretta became involved in Leadership and Community Engagement after joining Leadership Fellows. He served as a STAR peer mentor, a site leader for a fall Alternative Service Break trip, the founding president of Plants for People and led the expansion of the Jamil Niner Student Pantry garden and greenhouse. Mistretta is president of First-Gen Niners, a member of the Minority Association for Premedical Students, a brother of Zeta Beta Tau fraternity and Chancellor’s Award recipient.
MARKETING MAJOR WITH A MINOR IN AFRICANA STUDIES
CLASS OF 2024
Kenan Moore’s prolific impact on campus includes leadership roles and participation in Students Achieving First-Year Excellence, the National Association of Black Accountants, the National Society of Collegiate Scholars, the National Society of Leadership and Success, the Black Student Union, the
Flag Football Club, Student Government Association and more. Kenan also served as the president of Kappa Alpha Psi Fraternity Incorporated, was the founder and president of the Black Organization Alliance Board and was selected for the Niner 9, earning the title of 2023 Golden Niner.
Abby Patterson began her student employment journey as a building manager at the Popp Martin Student Union and Cone University Center in 2021. Her initiative, work ethic, decision-making abilities and customer service skills resulted in increased responsibility over the years, and she played an integral role in student employee development. Patterson served as vice chair of the Popp Martin Student Union Advisory Board and was recognized as the 2024 University Student Employee of the Year. She plans to pursue graduate school in educational leadership at UNC Charlotte.
A Student Affairs employee has received this prestigious honor five times in the last six years! Four of these awards went to employees from the Popp Martin Student Union and Cone University Center.
Thanks to your unwavering support we are excited to share the incredible progress Student Affairs has made during the 2023–24 academic year. Student Affairs awarded 45 scholarships totaling $46,325 this year, significantly impacting our students and the broader Charlotte community.
Our mission is to cultivate engaged, community-oriented leaders prepared to make a global impact. Your contributions allow us to provide our students the resources to thrive, empowering them through scholarship, innovation and service. We are deeply grateful for your role in enhancing the student experience.
JAMIL
Thanks to your support, the Jamil Niner Student Pantry serves nearly 250 foodinsecure students weekly. Your generosity ensures these students have access to healthy meals, allowing them to focus on their studies without the burden of food insecurity.
Your financial support has provided over $96,500 to students facing urgent financial difficulties in the past year. This fund has been a lifeline for those in crisis, helping them continue their education during challenging times.
The 49er Family Fund enriches the student experience beyond academics. In 2023-24, $2,500 was allocated to assist in purchasing wheelchairs, addressing the need for physical activity options for campus wheelchair users. In collaboration with various campus departments, this initiative marks the beginning of providing regular sports and recreation opportunities for students with physical disabilities.
Today’s students will become tomorrow’s leaders, and your extraordinary support is helping us shape a brighter future for Charlotte and our community. The impact we make today will echo for generations. Your generosity has been critical to our growth and transformation, influencing the path of our institution and creating new opportunities for our students and the entire Charlotte area.
If you have any questions or want to learn more about supporting UNC Charlotte, please get in touch with Mark Hoover at markhoover@charlotte.edu or 704-687-5410. Mark is available to explore how we can continue making a lasting impact together.