

Course Outline
Prerequisites
Working knowledge of common end user functions in the Windows client OS and the interface. Basic understanding of computer networks and hardware concepts. Basic understanding of OS and Application concepts.
MD-100 Windows Client
Duration: 5 Days (8 hours a day)
Course Outline
Day 1
Module 1: Install the Windows Client
• Explore the Windows client
• Examine Windows client editions and requirements
• Evaluate Windows client installation methods
• Upgrade and migrate Windows clients
• Evaluate deployment methods
Labs:
• Deploying windows desktop setting using a provisioning package
• Provision Kiosk using configuration designer
• Migrating User State using USMT
Module 2: Configure authorization and authentication
• Explore authentication
• Manage users and groups
• Configure user account control
• Implement device registration
Labs:
• Managing Local User and Microsoft Account Authentication
• Managing Domain Authentication
• Managing Password and Account Options
Course Outline
• Troubleshooting Domain Authentication
Day 2
Module 3: Configure post-installation settings and personalization
• Explore common configuration options
• Explore advanced configuration methods
• Manage drivers and device peripherals
Labs:
• Managing Windows Settings
• Customize Windows start and taskbar layouts
• Configuring Windows Settings using group policy
• Managing local and network printers
• Managing Virtualization using Hyper-V and windows sandbox
Module 4: Configure networking on Windows clients
• Configure IP network connectivity
• Explore name resolution
• Configure wireless network connectivity
• Explore remote access
• Employ remote management
Labs:
• Configuring Network Connectivity
• Configuring and testing Name Resolution
• Troubleshooting network connectivity issues
• Administering Windows Client using remote management
Module 5: Configure storage on Windows clients
• Manage storage on Windows clients
• Maintain disks and volumes
• Implement Storage Spaces
Labs:
• Managing Storage and creating a storage space
Day 3
Course Outline
Module 6: Configure data access and usage
• Explore Windows client file systems
• Configure and manage file access
• Configure and manage shared folders
• Manage user files
Labs:
• Configuring and managing Local and Share permission
• Using conditions to control access and effective permissions
• Troubleshooting file access issues
• Synchronising files with One-Drive
Module 7: Manage apps and Windows updates
• Provide apps to users
• Manage Universal Windows Platform apps
• Manage the Microsoft Edge browser
• Explore the Windows Servicing model
• Update Windows clients
Labs:
• Installing Apps in Windows Client
• Configuring Microsoft Edge
• Managing Windows Update Settings
Day 4
Module 8: Configure threat protection
• Explore malware and threat protection
• Explore Microsoft Defender
• Explore device encryption features
• Explore connection security rules
• Explore advanced protection methods
Labs:
• Configuring Microsoft Defender Antivirus and Windows Security
• Configuring Firewall and connection Security
• Configuring and troubleshooting Bit locker
Course Outline
Module 9: Support the Windows client environment
• Explore troubleshooting methodologies
• Explore Windows architecture
• Explore support and diagnostic tools
• Monitor and troubleshoot Windows client performance
Labs:
• Monitoring Events Using Event Viewer
• Monitoring Reliability and performance
• Modifying Registry settings using Registry Editor
Day 5
Module 10: Troubleshoot the Windows client operating system and apps
• Employ file recovery in windows client
• Explore application troubleshooting
• Troubleshoot Windows startup
• Troubleshoot operating system service issues
Labs:
• Using file history to recover files
• Using Windows RE and Advanced startup to recover from Boot failures
• Troubleshooting Boot failures with the BCD Store
Module 11: Troubleshoot hardware and drivers
• Troubleshoot device driver failures
• Explore physical hardware troubleshooting
• Troubleshooting physical failures on Windows clients
Labs:
• Recovering Windows using Reset this PC
• Recovering Windows by using System protection and a restore point