THE LEADING PUBLICATION FOR THE INDEPENDENT HOSPITALITY SECTOR
RETURN TO PROFIT Let us help you put your business back into profit We work “hands-on’ with you, in your business to:
1. 2. 3. 4.
Maximise your Profit Margins Minimise your Operating Costs Resolve any Operational and Staff Issues Increase the Profit from your Business
We will tailor a package that is realistic and practical for your business
Please call David Hunter of The Bowden Group for an informal chat about how we can HELP YOU
07831 407984 or
01628 487613
HOTELS, RESTAURANTS, PUBS & CATERING
www.catererlicensee.com
February 2018
Issue 209
Products and Services
Expowest Cornwall
Hospitality Technology
Hotelympia Preview
Outdoor Spaces
Pages 24 - 25
Pages 26 - 28
Property and Professional
Page 18
Pages 20 - 23
Design and Refit
Pages 29 - 31
Pages 32 - 36
Pages 37 - 39
Food Hygiene Public's Biggest Concern When Dining Out A NEW report by the Food Standards Agency (FSA) has revealed the public’s current perceptions towards food-related issues, including the top food safety issues of concern. The Food Standard Agency’s (FSA) Biannual Public Attitudes Tracker results reveal that food hygiene is one of the publics top concerns when eating out with 36% of consumers rating this as their biggest fear. 45% of customers who expressed concern with food hygiene said that pubs, restaurants, café’s and takeaway is specifically were cause for concern and 42% highlighting shops and supermarkets. However, the overall trend for concern regarding food safety has decreased since the survey first began in November 2010. The top food safety issues of concern for respondents were: • Food hygiene when eating out (36%) • Food poisoning (30%) • Chemicals from the environment, such as lead, in food (29%) • Food additives (26%) The top wider food issues of concern were: The amount of sugar in food (52%) • Food waste (48%) • Food prices (46%) • Animal welfare (43%) 45% of respondents reported concern about food safety in UK restaurants, pubs, cafes and takeaways. 42% of respondents reported concern about food safety in UK shops and supermarkets. 84% of respondents reported being aware of the hygiene standards in places they eat out at or buy food from. The most commonly reported ways of knowing about hygiene standards were via hygiene stickers / certificates (61%) and the general appearance of the premises (60%). Salmonella and E-coli were by far the most commonly known types of food poisoning (total awareness of 89% and 82% respectively). Perceived most likely sources of
food poisoning were raw chicken or turkey (79%), followed by shellfish (54%), reheated take-away food (47%) and eggs (38%). 18% of respondents were aware of specific rules about allergens, and 10% reported that they have a food intolerance and / or allergy themselves. Most people (70%-77%) reported feeling confident to ask members of staff at food outlets for more information about ingredients in food because of a concern about possible allergens/food intolerance. The majority reported that they trust that food is what it says it is and is accurately labelled (75%) and 74% trusted the authenticity of ingredients / origin / quality of food. Findings also demonstrated that 44% of respondents trusted that people who produce and sell food have their best interests at heart. Wider food issues of concern were: • The amount of sugar in food (52%) • Food waste (40%) • Food prices (46%) • Animal welfare (43%) In 2016 concerns were also raised when it was found that food hygiene inspections in the UK had fallen by 15% since 2003, with the number of inspections, which are handled by local authorities, found to have fallen from 307,526 in 2003-04 to 260,765 in 2014-15, the study found. The Food Standards Agency watchdog said at the time that the situation was of "growing concern". The figures, obtained by Prof Steve Tombs for the Centre for Crime and Justice Studies, using freedom of information requests to the Food Standards Agency (FSA), revealed that almost 47,000 fewer inspections were carried out in 2014 than in 2003. Furthermore, the number of establishments prosecuted also fell by 35%, from 552 to 361, over the same period. Prof Tombs, who is professor of criminology at the Open University, said at the time that "policymakers need to urgently address the radical reduction in local authority inspections and enforcement."
RETURN TO PROFIT
Let us help you put your business back into profit...
PROFIT TURNAROUND
MAXIMISING PROFITABILITY
If you have a Restaurant / Hotel / Pub business that is not profitable, and you want it turned around, call David Hunter on 07831 407984 to discuss this. We have a very impressive 30-year track record of profit turnaround, and David is the very best person to help you to turn your business around.
If your business IS profitable, but you need it to be MORE Profitable, David Hunter can do this for you. David will ‘’benchmark’’ your business against the current market, and will tell you what SHOULD and CAN be achieved by that particular and individual business. David will work with you and your Team to deliver that essential improvement in Profitability.
We will tailor a package that is realistic… and practical, for you… Please call David Hunter of The Bowden Group about how we can HELP you…
07831 407984 or 01628 487613
HOTELS, RESTAURANTS, PUBS & CATERING
www.guysimmonds.co.uk
LEADING NATIONAL LICENSED PROPERTY AGENTS
ATTENTION VENDORS LOOKING TO SELL OR LEASE?
Guy Simmonds have purchasers URGENTLY seeking Freehold and Leasehold licensed property. • NO SALE - NO COMMISSION • FREE DISCREET VALUATION
Tel: 01332 865112
or email: sales@guysimmonds.co.uk