Cleanology Brochure

Theincomplete for services.

Your partner cleaning solution and support cleaning and support services.

CLEANOLOGY provides premium commercial cleaning and support services to a wide range of SMEs and some of the world’s most famous brands As one of the UK’s top 50 commercial cleaning companies, we’ve built an enviable reputation for innovation and excellence as a team with a real passion for cleaning the scientific way. That’s why Cleanology is one of the fastest growing SMEs within the cleaning industry.

We like to do things a little differently here and we’re very proud of that! You’ll get straight-talking, honest support to help you keep your workspace hygienically clean, looking totally gorgeous and always ready for business.

I am immensely proud of what the business has achieved so far, and equally I am really looking forward to the exciting future ahead of us.

Everyone at Cleanology is passionate about cleaning and the science and innovation behind it. We’re all genuinely excited and inspired by what we do and just can’t help continually trying to do things even better.

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At its heart, Cleanology is still very much a family business. It was founded by my mother in 1999 and has grown from humble beginnings with just one cleaner to having a team of over five hundred professional cleaning operatives working across London and Manchester. And we still work with my very first client.

Partner with us and see for yourself how ‘Cleaning the Scientific Way’ can benefit your business.

Dominic Ponniah Chief Executive

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Cleanology are a very reliable and flexible cleaning contractor with competitive costs, I would recommend them without hesitation.

Facilities Manager, UniQlo

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The cleaners and supervisors are polite, well trained and deliver on brief.

HR Manager, M Moser Associates

Cleanology was founded on the principles of ethical employment and follows a strict duty of care policy towards people and the environment FAIR EMPLOYMENT PRACTICES TO MOTIVATE AND RETAIN THE BEST PEOPLE. As a service industry, most of what we do is ‘human-made’.

We understand the importance of having the best people working in our business; our clients receive the personal touch with our team always happy to go the extra mile.

Employing a happy and motivated team is the single most important facet of

running a successful cleaning business, and after 16 years we like to think we have this down to a fine art.

People are undoubtedly our most important asset and we bend over backwards to ensure that they are respected, happy and motivated.

We take good care of our people so that they will take good care of your workplace. We are proud to be a Living Wage Foundation certified partner.

INDUSTRY LEADERS IN CLEANING TECHNOLOGY AND INNOVATION. Our enthusiastic team of ‘Cleanologists’ are constantly seeking new and exciting ways to keep Cleanology ahead of the competition.

We embrace change and are always seeking better and more productive ways to clean – using science and innovation as the catalyst. Adopted innovations include; biotechnology, robotics, biometric time and attendance systems, bamboo toilet tissue and CAFM. One example of how we have earned our industry-leading position is the development of our own range of convenient, handy-sized sachets which hold a predosed amount of solution which, when added to water, creates a very powerful biotechnology cleaning agent.

In addition, Cleanology is the world’s first business to create and market a multipurpose biotech ‘tech wipe’ which cleans and sanitises mobile phones, tablets and laptops with an effective, moist tissue impregnated with our biotechnology cleaning solution.

Mobile phone/tablet cleaning wipe

Our Bioclean range of products are chemical-free, pH neutral, and safe for use on any type of surface – even those within food preparation areas.

Bioclean is a partnership with InnuScience, the world leader in the development and manufacture of biotechnology cleaning products. The partnership is simple; we are the experts in cleaning and Innu-Science provides the cutting-edge technology that’s inside our Bioclean sachets.

Biotechnology cleaning works by using enzymes which literally ‘eat’ dirt and bacteria. The tiny molecules access even the hardest to reach areas, and carry on working for days after application.

Bioclean works in three ways. First, the biodegradable agents lift dirt particles from surfaces; next, laboratory-made fermentation extracts break dirt down into smaller particles. Finally, the natural micro-organisms start to digest the dirt particles and eliminate residual odours.

Multi-purpose cleaner

Floor cleaner

24/7 CONTROL AND REPORTING AT YOUR FINGERTIPS. With our new TOPdesk client portal, you get one simple to use tool which supports all your cleaning and facilities management needs.

Our bespoke solution is designed to provide clients with full access to their account, including visibility of all current and archived requests or complaints, copies of quality audits and monthly meeting minutes, and the latest health & safety documents.

Using the data collected, we are also able to generate reports showing our performance – meaning we are fully accountable and transparent to our clients.

Our exclusive CAFM (Computer Aided Facilities Management) system also allows clients to book additional services (such as handyman), request additional ad hoc cleaning or raise a complaint, using their secure account login.

Five top benefits of TOPdesk: l Easy to use and quick to set-up l Works in real-time enabling us to react quicker l Dashboard that shares the information you need most l Based on industry best practice l Can be used for interactive booking of services or just viewing of information and records

Transparency and accountability is vital at Cleanology to achieve the highest standards of customer service

Example TOPDesk log in screen

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They regularly assess the service they provide, obtaining higher and higher standards.

Director, Rhicon Currency Management UK

QUALITY CONTROL AT EVERY TOUCHPOINT. At Cleanology we understand that our success depends on the quality of our team and the way we manage our client relationships. It’s the same in every business; the better you communicate with your customers the happier they are.

As part of our commitment to ensure the highest possible standards of cleaning are achieved, and maintained, Cleanology is a member of several prestigious trade organisations and professional bodies.

ISO 14001

ISO 9001

We are independently assessed by SafeContractor, and have both ISO9001 and ISO14001 accreditations. We are corporate members of BIFM, BICSc and the CSSA.

Furthermore, our Operations Managers utilise the TOPdesk CAFM application on their smartphones to ensure effective, hands-on and real-time management of our service delivery. This significantly reduces their administration enabling them to spend more time face-to-face with our clients.

A TEAM YOU CAN REALLY TRUST. Your security is of paramount importance to Cleanology; both knowing that we employ people we can trust and in turn, who our clients can trust.

It is for this reason that we have an experienced in-house HR team which has been specially trained by the Home Office’s Border Agency. They use industry-leading technology to scan and verify candidates’ documentation which quickly detects counterfeit documents.

This is why all our staff (from cleaning operative to senior management level) go through one of the most rigorous recruitment processes in the industry.

It’s no accident that we have the best people in the industry, it’s part of our key business strategy and something that we are very proud of and work hard to achieve and maintain.

We also use special interview techniques to accurately confirm that candidates are who they say they are, and assess if they are legally entitled to work in the UK.

Our staff enjoy working for one of the most dynamic and progressive cleaning companies in the UK TRAINING IS AT THE HEART OF EVERYTHING WE DO. We invest heavily in people and offer industry-specific training to all staff in every department to help them grow in confidence, develop new skills and be even better at their jobs.

We also encourage career progression, and most management appointments come from within the business, as promising members of Cleanology’s team are the first in line to be promoted to more senior roles. This ensures that even the most junior members of our team can

see a promising career path for them to grow and develop as the business continues to grow.

Our cleaners’ and supervisors’ wages are directly linked to their performance and they know that providing a consistently reliable, proactive and diligent service, with emphasis on going the extra mile, will always be acknowledged and rewarded.

Thanks to our stringent recruitment process, Living Wage pay rates, on-going training and staff incentive schemes you can rest assured that our cleaning team is quite simply the best in the business.

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Cleanology are a very reliable and flexible cleaning contractor with competitive costs, I would recommend them without hesitation.

Facilities Manager, UniQlo

OUR COMMITMENT TO THE GLOBAL ENVIRONMENT AND LOCAL COMMUNITY. We’re proud of our ISO 14001 environmental accreditation and in 2010, we were awarded 4 Star accreditation of the prestigious Green Organisation, the highest level.

Our clients all benefit from the simple, everyday, common sense reductions we make. It really isn’t rocket-science, but it’s the little things that we do that make a big difference when scaled-up across the business, for example: l Only using specially selected, likeminded and certified suppliers l A sustainable fleet with 100% of our company cars being electric/hybrid l Introduction of our own-label biotechnology cleaning solution sachets which prevent over-dosing, are easy to store and simple to use l The use of refillable trigger spray bottles which reduce weight and fuel during transportation

l Using HEPA filters to reduce particle emissions from vacuum cleaners l A company-wide ban on the use of aerosols when cleaning l Area Managers that work in business clusters to ensure they understand the community, the people who work within it and use less time and energy travelling between their sites l We have created a ‘digital revolution policy’ and are working towards becoming a paperless company by 2018 l We clean and recycle microfibre cloths, which can be cleaned up to 150 times l Recycling (and reusing) in our own office all paper, plastic, cans, glass, and donating ink cartridges to charity for recycling l Supporting, assisting and advising clients in setting up and developing their own recycling systems l Car sharing scheme and the use of public transport as our primary means of travel l Regularly educating and updating all staff about the company’s environmental policies and practices By choosing Cleanology and collaborating with a professional cleaning service provider with a conscience, you will immediately start to reduce your organisation’s environmental impact.

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Reliable, trustworthy, efficient and accountable. I haven’t found another cleaning company that ticks all the boxes.

Owner, Earthspa

Cleanology’s senior management team has combined experience of over 100 years GOING THE EXTRA MILE FOR EVERY ONE OF OUR CUSTOMERS. Simply providing an average service is out of the question at Cleanology; we are always seeking to perfect our service.

Being London’s best commercial cleaning company is our key business focus and it’s what our team strive for.

Cleanology is committed to providing the highest quality commercial cleaning service, tailored to meet the unique requirements of your business.

In addition to industry-leading cleaning, we ensure our clients receive peace of mind, innovation, security, reliability, and passion – it’s this unique set of qualities that truly define Cleanology.

Discover how Cleanology can help you to make a clean, fresh start.

Call us today on 020 7582 8111 or email sales@cleanology.com

CLEANOLOGY CREATES CLEAN, HEALTHY AND HAPPY WORKSPACES IN THE FOLLOWING SECTORS: Accountancy Advertising Architects Banking Barristers Chambers Charities Construction Culture & Art Design Digital & Dot Com Education Embassies Engineering

Events & Venue Spaces Film & Post Production Finance Food & Beverage FM Healthcare Insurance IT Law Firms Leisure & Hospitality Marketing & Branding Media Mining & Resources

Online & Internet PR Property Management Recruitment Consultants Restaurants & Catering Retail Telecommunications Technology & Digital Theatres & Galleries Transport TV & Recording Studios Utilities Venture Capital

Cleanology London: Cleanology House, 7 Lion Yard, Tremadoc Road, Clapham, London SW4 7NQ Tel: 020 7582 8111 Email: cleanology@cleanology.com Cleanology Manchester: Building 3, 300 Lansdowne Road, Manchester M30 9PJ Tel: 0161 348 7648 Email: cleanology@cleanology.com

cleanology.com

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