WPDI 2014 Spring Class Schedule

Class Schedule

2014 Spring Workforce Development Courses

Empower your staff

wpdi.clcillinois.edu

Training, consulting and cutting-edge courses for businesses, professionals and the community.

New courses, training and services from the Workforce and Professional Development Institute Empower your staff through training, consulting and cutting-edge courses Courses

Training

Consulting

Getting Things Done in the Workplace.................. 10

Customer Service Series – Online . ...................10

Government Contracting ......................... Inside back cover

Leadership – Motivating through Conflict................... 13

Instrument Rating Ground School ...................... 3

International Trade ..............31

Management Boot Camp .... 11

Wellness ..............................21

Small Business Development........................27

College of Lake County

Class Schedule 2014 Spring non-credit courses wpdi.clcillinois.edu

Empower your staff

Class Schedule 2014 Spring courses

Personal Enrichment Classes

Grayslake Campus 19351 West Washington Street, Grayslake, Illinois 60030

Adults Page 1 50+ Discovery!

Page 20 Youth Page 30

Professional training, consulting and cutting-edge courses for businesses,

Lakeshore Campus 33 North Genesee Street, Waukegan, Illinois 60085

Southlake Campus

professionals and the community College of Lake County

www.clcillinois.edu/noncredit

1120 South Milwaukee Avenue, Vernon Hills, Illinois 60061

Would you like to receive either schedule by mail?

wpdi.clcillinois.edu

Call (847) 543-2615 to join our mailing list.

Classes and training are ongoing through May 2014. The information contained within is accurate as of December 2013, but it is subject to change.

Empower your career: attend an information session Unsure of your next career move?

Perhaps you need to explore a new field.

Continuing Professional Development offers training programs in many fields. Learn what programs are right for you or your staff by attending a free information session. Empower your career – or your staff – through ongoing training and development. This spring’s information sessions include:

2014 Information Sessions Grayslake Campus

Southlake Campus

RN Refresher

Pharmacy Technician

Tuesday, January 14

Wednesday, January 15

Truck Driver Training

Personal Success Program

Thursday, January 16

Monday, January 27

Veterinary Assistant

Real Estate

Thursday, January 16

Tuesday, January 28

Social Media Certificate

Home Inspection

Tuesday, January 21

Thursday, January 30

Aviation Instrument Rating Ground School Wednesday, January 22

Home Service Worker Wednesday, February 19

Information sessions are free, but preregistration is recommended.

Visit www.clcinfosessions.eventbrite.com to register and to view the complete list of spring information sessions.

Contents Professional Development Courses Administrative Assistant 10 Aviation 3 Business Skills 10 Computer Skills 6 Customer Service 10 Event Planning 22 Graphic Design & Multimedia Software 8 Home Inspection 4 Hospitality 23 Human Resources 14 iPad 6 Industry and Safety 2 Leadership Development 13 Online Courses 26 Personal Success Program 25 Presentation Skills 11 Project Management Training 12 Protective Services 1 4 Real Estate Sales Skills 15 9 Social Media Certificate 13 Supply Chain Management Teacher Education 24 2 Truck Driver Training Water Treatment 3 Healthcare and Nursing Certified Nursing Assistant CPR, AED & ACLS Certification Home Service Worker Massage Therapy CE Nursing Continuing Ed Pharmacy Technician Veterinary Assistant Wellness-CWA Instructor

16 15 17 19 17 21 22 21

Small Business Courses/Workshops Accounting & Finance 28 International Trade 31 Legal Aspects of 29 Business Ownership Marketing & Sales 29 Online/ Webinars 31 Social Media 30 Start-up & Business Planning 28 Services Client Solutions Illinois Procurement and Technical Assistance Center Illinois Small Business Development and International Trade Center Judicial Services

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Registration Information

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Prepare for new job opportunities

wpdi.clcillinois.edu/professional

Continuing Professional Development

(847) 543-2615

With the continually changing work environment, preparing yourself with new abilities or an alternative career is a smart strategy. We want to be your training partner to help you empower your career.

Career Training — From Aviation to Truck Driver Training

Healthcare

Business and Leadership Development

Computer Skills

Industry and Safety

professionalworkshops@clcillinois.edu

“I was interested in working with animals, and this was one class that only lasted one semester; it seemed like a good way to get the skills I needed.

[The instructor’s] first priority was to make sure we were well-prepared for our externship and our future jobs.

The hands-on practice is the best part!

You will use microscopes, practice restraints on real and stuffed animals and get a feel for the instruments used at a vet’s office. The externship was great – I liked getting out there and doing what I learned! The course prepared me for a veterinary assistant job and the externship was a great part of the reason I felt prepared. I know I would have a stronger chance of being hired and considered seriously for almost any vet office jobs because of this education.”

— Staci Mattson, veterinary assistant student, Spring 2013

“The Truck Driver Training course built my confidence as a truck driver and really prepared me well for a successful career in this field. The instructor’s honesty and ability to appropriately correct my mistakes were very important to promoting learning and safety. Driving a semi truck isn’t easy, but the instructor knew how to make the right adjustments in a safe and effective manner. I’ve been a driver for a long time, but when I needed to find a new job, I decided that earning my Class-A license would increase my success.

I am currently employed as a regional driver for a good company that offers benefits, good pay and home time.

Everybody involved in this program did an excellent job from start to finish.

The whole process went smoothly and everyone was very interested in helping me achieve my goals. I would absolutely recommend this course to a friend, in fact, I already have.”

— Michael Hopf, Truck Driver Training (CDL-A) program graduate

Career & Workforce—Professional Development Protective Services COMMUNITY SERVICE OFFICER (3-0) 3 HOURS This five-day course is designed with input from police departments in our region. This course will prepare students for a police department position as a Community Service Officer (CSO). This non-sworn position augments police departments with uniformed civilian personnel authorized to operate police vehicles. Some of the duties could include issuing parking tickets, traffic control, handling motor vehicle accidents and animal complaints. Note: To be employed as a CSO, individuals must meet department standards which may include: 21 years or older, high school diploma, have a valid Illinois driver’s license with a clean driving record, have no criminal history, pass a department written exam and interview.

Criteria for employment are set by individual law enforcement agencies.

7741 PCJI 1-001 Monday, March 24 to Friday, March 28 8 a.m. to 5 p.m. $349 T332

Grayslake Campus 5 Sessions

C. Parr

SECURITY OFFICER BASIC (1.5-0) 1.5 HOURS Are you interested in finding a career in the security field as an unarmed security guard or would you like to enhance your present job skills and earn state certification?

Security officer basic training will prepare new security officers and experienced employees for employment with a certified agency under the Illinois Private Detective, Private Security and Private Alarm Act. This course covers the security code of ethics, public and human relations, Illinois Criminal code, fire and accident prevention, patrol procedures, liabilities, report writing, use of force, fire and safety equipment and search and seizure procedures.

7728 PPSI 5-001 Grayslake Campus Monday, February 17 5 Sessions to Friday, February 21 6-10 p.m. $199 T334 R. Tapkowski

PRIVATE INVESTIGATION 1.5 HOURS (1.5-0) Discover the art of investigation and learn what it takes to begin your career as a “private eye.” Obtain the skills and knowledge needed to go to work for a private detective agency by exploring the topics of surveillance, interrogation, evidence analysis and report writing. Prepare for the investigations you will be likely to take on including missing persons, civil disputes, retail theft, arson, terrorist threats and more. Gain a deeper understanding of the legalities involved in this field by studying the terminology and application of the Illinois Criminal Code and the mandates of the Illinois Department of Financial and Professional Regulation. The instructor’s own experiences through a 30year career in law enforcement and as a P.I. provide students with real-life case studies and trusted expertise. This 20-hour course will certify you for employment with a licensed agency in the State of Illinois, but will NOT prepare you to take the Illinois Private Detective License exam.

7730 PPSI 20-001 Monday, March 10 to Friday, March 14 6-10 p.m. $249 T334

Grayslake Campus 5 Sessions

R. Tapkowski

SECURITY OFFICER FIREARM TRAINING (1.5-0) 1.5 HOURS This course is for individuals who have completed the 20-hour security officer basic training course as mandated by the Illinois Private Detective, Private Security and Private Alarm Act. Course topics include legal use of firearms, liability while armed, firearms safety and maintenance, range procedures and range qualifying. A written test, firing range practice and final qualification follow classroom instruction. A current Illinois Firearm Identification Card (FOID) is mandatory to receive firearms training.

Prerequisite: Security Officer Basic Training course or proof of equivalent training.

7729 PPSI 6-001 Monday, April 14 to Friday, April 18 6-10 p.m. $249 T334

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 5 Sessions

R. Tapkowski

Protective Services

Active Shooter Awareness, Prevention and Response Workshops You are most likely prepared to respond to a fire, a flood or even a tornado at work, but will you know what to do if an active shooter enters your workplace? These types of incidents can occur in almost any public place including places of worship, shopping areas, schools and business environments. They sometimes occur randomly, but more often there are warning signs that, if recognized, can prevent another tragedy. It is essential that you are personally prepared.

For the Spring 2014 semester, Continuing Professional Development will be offering two four-hour workshops. The first workshop will focus on prevention and response for professionals who work in business or industry settings, while the second will be designed specifically for school personnel.

Workshops will be held on Fridays at the Grayslake campus, 8 a.m. to noon.

Active Shooter Awareness, Prevention and Response for Business February 28, 2014 Cost: $99 (includes continental breakfast)

Active Shooter Awareness, Prevention and Response for Schools April 25, 2014 Cost: $79 (includes continental breakfast) The reduced cost for this workshop is made possible through a grant from Nicor Gas.

Register and pay online at clcevents.eventbrite.com or call (847) 543-2615 for more information.

Starting in February, WPDI will be offering Concealed Carry License training.

Check the website wpdi.clcillinois.edu/professional/ concealedcarry for more information!

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Truck Driver Training Safety

Career & Workforce—Professional Development

Truck Driver Training

Safety

Get on the road to a better career!

FLAGGER CERTIFICATION Prepare for your first day on the job by familiarizing yourself with the essential issues of worker safety and work zone traffic control. The National Safety Council’s Flagger Training Programs are nationally recognized and meet or exceed both the MUTCD (Manual on Uniform Traffic Control Devices) guidelines and the ANSI standard ISEA-107-1999 to keep your crew and motorists safe. This course is designed for the novice flagger working a one- to twoperson operation seeking training and certification. Experienced flaggers should take the course for credential renewal. All certification and material fees are included.

You can begin a new career as a professional truck driver. The U. S. Department of Labor states that the field continues to grow. The need for professional drivers is anticipated to grow to over 100,000 by 2014. The economic implications will not only impact the local economy but the nation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL-A) exams.

Training provided by Eagle Training Services.

Job placement assistance provided!

For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

Attend a FREE Truck Driver Training information session on Thursday evenings January 16, February 27, March 27, April 24 or May 22, 2014 at 6 p.m. at the Grayslake campus, Room T334. Register online at www.clcinfosessions.eventbrite.com.

TRUCK DRIVER (CDL) (10-0) 10 HOURS This 160-hour basic training course will prepare students for a career as a commercial truck driver. The course will provide students with the knowledge and skills to prepare for the state-issued Commercial Drivers License Class A (CDL-A) exams, including the permit test, pre-trip inspection test, skills tests and road tests. Students will learn CDL laws, use of controls, safe driving techniques and defensive driving. The course includes classroom instructionand behind-the-wheel training. Students will take practice tests designed to prepare them for the CDL permit exam.

Prerequisites: Students must have a valid Illinois Drivers License Class “D” or above.

They may not have committed a serious traffic violation in a commercial motor vehicle within the past 12 months. Students must provide a copy of their Motor Vehicle Report (MVR) from the Secretary of State’s Office prior to enrollment. Students must not have any physical limitation which affects their driving ability and have use of all their limbs, both eyes, corrected or not and not be legally deaf. Students currently on bond or parole are not eligible for the program.

Because all CDL testing is conducted in English, students must be able to speak, read, write and understand English.

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7733 PCDL 1-001 Grayslake Campus Monday, January 13 20 Sessions to Monday, February 10 7:30 a.m. to 4 p.m. $4100 T334 J. Clark

7734 PCDL 1-002 Monday, February 10 to Friday, March 7 7:30 a.m. to 4 p.m. $4100 T334

7735 PCDL 1-003 Monday, March 10 to Friday, April 4 7:30 a.m. to 4 p.m. $4100 T334

7736 PCDL 1-004 Monday, April 7 to Friday, May 2 7:30 a.m. to 4 p.m. $4100 T334

7737 PCDL 1-005 Monday, May 5 to Monday, June 2 7:30 a.m. to 4 p.m. $4100 T334

Grayslake Campus 20 Sessions

J. Clark

Grayslake Campus 20 Sessions J. Clark

Grayslake Campus 20 Sessions J. Clark

Grayslake Campus 20 Sessions J. Clark

7667 PSFT 1-001 Saturday, March 22 8 a.m. to 12 p.m. $135 T333

7668 PSFT 1-002 Saturday, April 12 8 a.m. to 12 p.m. $135 T333

7669 PSFT 1-003 Saturday, May 3 8 a.m. to 12 p.m. $135 T333

Grayslake Campus 1 Session

J. Lewis

Grayslake Campus 1 Session

J. Lewis

Grayslake Campus 1 Session

J. Lewis

FORKLIFT OPERATOR TRAINING Forklift Operator training provides participants with knowledge and skills to operate a powered industrial truck (forklift) in a safe and professional manner. Training combines formal classroom instruction, practical handson training and evaluation of workplace performance. Training is held at Equipment Depot, 1014 Progress Drive, Grayslake.

7670 PSFT 30-001 Tuesday, January 21 8 a.m. to 12 p.m. $135

7671 PSFT 30-002 Tuesday, February 18 8 a.m. to 12 p.m. $135

7672 PSFT 30-003 Tuesday, March 18 8 a.m. to 12 p.m. $135

7673 PSFT 30-004 Tuesday, April 15 8 a.m. to 12 p.m. $135

Equipment Depot 1 Session

J. Colangelo

Equipment Depot 1 Session J. Colangelo

Equipment Depot 1 Session

J. Colangelo

Equipment Depot 1 Session

J. Colangelo

QUESTIONS? CALL (847) 543-2615

Aviation Water Treatment

Aviation NEW! INSTRUMENT RATING GROUND SCHOOL Take your knowledge and skills as an aviator to the next level! Designed for novice and experienced pilots, CLC’s Instrument Rating Ground School uses innovative classroom and hands-on learning methods to promote high levels of student success and enjoyment.

The class begins with an intensive weekend test prep session on February 8 and 9 to prepare students for the FAA Instrument Rating Knowledge Test. This approach has a demonstrated pass rate of over 90 percent. The remainder of the class will include lectures, labs, field trips and a flight simulation session that will build confidence, challenge intellect and expand curiosity by exploring the world of aviation and preparing students for the Instrument Rating Checkride.

Course prerequisites: • Proof of U.S. FAA Private Pilot Certificate or Commercial Pilot Certificate • Proof of FAA test center registration for Feb. 10, 11 or 12

This program was developed in partnership with Masterflight Foundation.

Instructors:

Skip Goss is an aviation industry professional with more than two decades of experience in training pilots of all backgrounds and skill levels. He is an FAA certificated airline transport pilot and flight instructor. As a testament to his character, experience and integrity, Goss was selected and authorized as an FAA Designated Pilot Examiner in 2007.

Mordechai Levin, FAA Flight Instructor and FAA Safety Team Representative of the Year, is widely recognized as one of the top international authorities in flight training and aerospace education. As executive director of Masterflight Foundation, Levin developed the most intense and fun ground school courses in the industry.

Course cost includes all books, materials and lab fees. ($150 FAA Knowledge Test Registration Fee is NOT included).

7747 PTEC 71-001 Grayslake Campus Wednesdays 14 Sessions February 5 to April 30 6-9 p.m.

AND Saturday and Sunday February 8 and 9 7:30 a.m. to 7 p.m. $999 T323 S. Goss

Attend a FREE Instrument Rating Ground School information session at 6 p.m. on Wednesday, January 22 at the Grayslake campus, Room T323.

Register online at www.clcinfosessions.eventbrite.com.

Water Treatment Waterworks professionals seeking renewal training credits may sign up for individual sections of the credit class WWW 113 - Basic Waterworks Operations.

Potable water topics include water sources, quality pumps and hydraulics, chlorination and fluoridation, distribution, certification and operational reporting. These offerings will also help you prepare for “D” and “C” certification examinations, which certify employees at waterworks facilities that are limited to storage, distribution and chemical addition to the water supply.

Each of the following courses is approved by the IEPA Drinking Water Certification Program for specific hours of Renewal Training Credit (RTCs).

SOURCES OF DRINKING WATER This class looks at the various sources of water that are used in drinking water supplies including rivers, lakes and wells. The benefits and challenges of each type of source are discussed. This course is pre-approved by the IEPA Drinking Water Certification Program for 2.5 hours of renewal training credit. If the entire topic of Basic Waterworks Operations is of interest and/or college credit is desired, enroll in WWW 113.

7722 PWTR 10-001 Thursday, January 30 7-9:50 p.m. $59 B239

Grayslake Campus 1 Session W. Koepsel

DRINKING WATER QUALITY This class examines the quality of water from various sources, some of the type(s) of treatment that can be used to address water quality issues and regulatory standards for some of the contaminants. This course is preapproved by the IEPA Drinking Water Certification Program for 2.5 hours of renewal training credit.

7723 PWTR 11-001 Thursday, February 6 7-9:50 p.m. $59 B239 VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session W. Koepsel

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Water Treatment Home Inspection

Career & Workforce—Professional Development

PUMPS AND HYDRAULICS This three-evening class discusses the types of pumps used in the drinking water industry, their advantages and disadvantages, as well as some of the basic hydraulic concepts and calculations. This course is pre-approved by the IEPA Drinking Water Certification Program for 7.5 hours of renewal training credit.

Real Estate Prepare to be a real estate agent!

CLC is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. Students must meet all the requirements to be able to take the Broker’s or Managing Broker’s Examination given by the State of Illinois.

7724 PWTR 12-001 Grayslake Campus 3 Sessions Thursdays February 20 to March 6 7-9:50 p.m. $179 B239 W. Koepsel

CHEMICAL FEEDING This two-evening class looks at the chemicals that are used in drinking water treatment, the equipment used to introduce those chemicals into the water and the analysis of the water for those chemicals. This course is pre-approved by the IEPA Drinking Water Certification Program for five hours of renewal training credit.

7725 PWTR 13-001 Thursdays April 3 and April 10 7-9:50 p.m. $119 B239

Grayslake Campus 2 Sessions

W. Koepsel

DISTRIBUTION AND SYSTEMS MAINTENANCE This two-evening class discusses the installation, operation and maintenance of the piping, storage tanks and hydrants, as well as other appurtenances and facilities related to a water distribution system. This course is preapproved by the IEPA Drinking Water Certification Program for five hours of renewal training credit.

7726 PWTR 14-001 Thursdays April 17 and April 24 7-9:50 p.m. $119 B239

Grayslake Campus 2 Sessions

W. Koepsel

REGULATIONS AND CERTIFICATION This class will discuss current regulations in the drinking water industry as well as review some of the topics and details covered on the IEPA’s water operator certification Class C and D exams. This course is pre-approved by the IEPA Drinking Water Certification Program for 2.5 hours of renewal training credit.

7727 PWTR 15-001 Thursday, May 1 7-9:50 p.m. $59 B239 4

Grayslake Campus 1 Session W. Koepsel

Home Inspection HOME INSPECTION (4-0) 4 HOURS As of January 2003, Illinois home inspectors must be licensed. This pre-licensing course is approved by the Department of Banks and Real Estate and covers the major elements of home inspection. Successfully completing this 60-hour course allows individuals to take the Illinois state exam. Students should be aware that to open their own home inspection business, there are additional costs to consider such as insurance and equipment. The state requires all 60 hours of instruction. For additional information, please call (847) 5432615. Prerequisite: This course is intended for people who have some working knowledge of the building trades.

Classes will not meet on March 25 and 27 due to spring break.

7666 PRLE 40-001 Southlake Campus Tuesdays and Thursdays 16 Sessions February 11 to April 10 6-10 p.m. $799 V338 T. Fisher

Broker Requirements PRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements. Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation. In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work. For more information on state requirements, please review http://www.idfpr.com/DPR /RE/realmain.asp.

Attend a FREE Real Estate information session at 6 p.m. on Tuesday, January 28 at the Southlake Campus, Room V336. Register online at www.clcinfosessions.eventbrite.com.

Attend a FREE Home Inspection information session at 6 p.m. on Thursday, January 30 at the Southlake Campus, Room V336. Register online at www.clcinfosessions.eventbrite.com.

QUESTIONS? CALL (847) 543-2615

Real Estate BROKER PRE-LICENSING TOPICS (5-0) 5 HOURS This course, with the Broker Pre-Licensing Applied Principles course (PRLE 3), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. You are required to attend all sessions, which include: introduction to the license law and real property; basics of agency, seller and buyer relationships and counseling; local, state and federal laws effecting real estate; brokerage, marketing and advertising; market analysis and appraisal; financing, contracts, independent contractor and employee status, occupational disciplines and business planning. A textbook is required and should be purchased at the CLC bookstore prior to class.

7661 PRLE 2-001 Southlake Campus Tuesdays and Thursdays 15 Sessions February 13 to March 18 5:30 to 10 p.m.

AND Saturdays February 15 to March 15 8 a.m. to 2 p.m. $699 V222 W. Paprocki

BROKER PRE-LICENSING TOPICS HOME STUDY (5-0) 5 HOURS Home study is an option for completing 75 hours of the broker pre-licensing curriculum (course code PRLE 02). Students who select this option must complete and submit assignments that fulfill the class time requirement.

The course is self-paced and students correspond with the instructor through email and phone as needed. This allows students the freedom to complete the approved classes without having to attend regular class meetings. Home study students are required to come to the Grayslake campus only to take the final exam.

7659 PRLE 2-981 Monday, January 27 to Friday, March 14 $699 Home Study

7660 PRLE 2-982 Monday, March 31 to Friday, May 16 $699 Home Study

Home Study W. Paprocki

Home Study W. Paprocki

BROKER PRE-LICENSING PRINCIPLES (1-0) 1.0 HOUR This course, with the Broker Pre-Licensing Topics course (PRLE 2), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. This interactive course includes role play, situations, case studies and demonstration examples. You are required to attend all sessions, which include: listing presentations, buyer representations, agency disclosures, purchase agreements, handling offers, negotiating, market analysis, closing costs, escrow money, fair housing and anti-trust. A textbook is required and should be purchased at the CLC bookstore prior to class.

7662 PRLE 3-001 Southlake Campus Thursday, February 6 3 Sessions and Tuesday, February 11 5:30-10 p.m.

AND Saturday, February 8 8 a.m. to 2 p.m. $199 V222 W. Paprocki

7663 PRLE 3-002 Thursday, April 3 and Tuesday, April 8 5:30-10 p.m.

AND Saturday, February 5 8 a.m. to 2 p.m. $199 V222

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Southlake Campus 3 Sessions

W. Paprocki

Broker Post Licensing Education

New brokers licensed after May 1, 2011, are required to complete the post-license education requirement before their first license renewal.

Broker renewals must be completed by April 30, 2014. For more information on renewal requirements, please visit http://www.idfpr. com/dpr/re/Education/CEFactSheet2014.pdf.

This 30 credit-hour package (PRLE 4 and PRLE 5) satisfies your entire requirement to RENEW your broker license. Additional continuing education is NOT required during the first renewal period.

NEW! BROKER POST-LICENSE TOPICS Are you a broker needing to renew your license? This course, along with PRLE 05, satisfies 15 of the required 30 hours and is IDFPR approved. With wisdom from an experienced professional and instructor, core topics such as license law, local, state and federal laws, agency and real estate transactions will be reviewed. This course focuses on the following critical topics: real property, risk management, agency issues, seller counseling, buyer counseling, market analysis, financing, contracts and conveyances and closing transactions.

7664 PRLE 4-001 Thursday, April 10 and Tuesday, April 15 5:30-10 p.m.

AND Saturday, April 12 8 a.m. to 2 p.m. $179 V222

Southlake Campus 3 Sessions

W. Paprocki

NEW! BROKER APPLIED PRACTICES Are you a broker needing to renew your license? This course, along with PRLE 04, satisfies 15 of the required 30 hours and is IDFPR approved. You will participate in interactive sessions with a seasoned instructor to apply the knowledge learned in the Illinois Real Estate Broker Post-License Topics (PRLE 04) course. Each interactive session begins with a review of principles, concepts, requirements for compliance and violations, summary of best practices and applicable laws/licensee requirements. By participating in a variety of interactive activities, you will apply knowledge to a variety of scenarios designed to provide real-world experience.

7665 PRLE 5-001 Thursday, April 17 and Tuesday, April 22 5:30-10 p.m.

AND Saturday, April 19 8 a.m. to 2 p.m. $179 V222

Southlake Campus 3 Sessions

W. Paprocki

iPad

Career & Workforce—Professional Development

iPad

iPAD LEVEL 2 This course is designed for users who have taken a previous iPad course or are already familiar with common settings, basic use and navigating through the iPad. In this followup to the Introduction to the iPad course, you will continue to interact with the device and adjust specialized settings. Apple-installed Apps, as well as Safari, notes, mail, camera, photo album, photo stream, calendar, contacts, maps and Siri, will be covered. You will also gain an understanding of the concept of the Cloud, backing up and syncing. If you know how to use your iPad but want to make it an even better and more personalized tool, this class can help! Bring your fullycharged iPad (updated with the most recent version of iOS), power cord, Apple ID and iTunes password to class with you.

INTRO TO THE iPAD In this interactive class taught by a technology expert, learn how to get the most out of the Apple iPad technology. Designed for new users, or those seriously considering purchasing an iPad, this course will cover the basic settings, gestures, navigation, functions and the differences between an iPad and a computer. Learn the basics about the Apple installed applications for the iPad. All iPad owners are welcome. Bring your fullycharged iPad (updated with the most recent version of iOS), power cord, Apple ID and iTunes password to class with you.

7577 PCTR 8-001 Saturday, February 8 9 a.m. to 12 p.m. $79 T323

7578 PCTR 8-002 Monday, March 10 6-9 p.m. $79 R004

Grayslake Campus 1 Session

E. Lopez

Southlake Campus 1 Session J. Rowe

7579 PCTR 9-001 Saturday, February 8 1-4 p.m. $79 T323

7580 PCTR 9-002 Monday, April 14 6-9 p.m. $79 R004

Grayslake Campus 1 Session

NEW! iPAD LEVEL 3 A follow-up to the iPad Level 1 and iPad Level 2 courses, this class will be open for student collaboration and questions about the iPad. The instructor will cover previous course topics that need additional clarification and students can bring their questions to share with the group. The instructor will facilitate the course based on your questions.

You will receive a class survey in advance so that you can submit your topic choices prior to the class. Bring your fully-charged iPad (updated with the most recent version of iOS), power cord, Apple ID and iTunes password to class with you.

7581 PCTR 19-001 Saturday, March 8 9 a.m. to 12 p.m. $79 T323

Grayslake Campus 1 Session

E. Lopez

E. Lopez

7582 PCTR 19-002 Monday, May 5 6-9 p.m. $79 R004

J. Rowe

Computer Skills

Southlake Campus 1 Session

Southlake Campus 1 Session J. Rowe

MICROSOFT EXCEL: LEVEL 1 (0.5-0) 0.5 HOURS Learn to create a basic worksheet and modify the contents and appearance. You will perform calculations, modify the appearance of data within a worksheet, manage Excel workbooks and print the contents. A textbook is required and is available for purchase in the bookstore.

EXCEL 2010 7583 PCTR 15-001 Grayslake Campus Wednesday, February 5 1 Session 9 a.m. to 5 p.m. $225 T338 J. Besser 7584 PCTR 15-002 Monday, March 3 9 a.m. to 5 p.m. $225 V102

Southlake Campus 1 Session

7586 PCTR 15-004 Tuesday, April 15 9 a.m. to 5 p.m. $225 V102

Southlake Campus 1 Session

C. Horwitz

7585 PCTR 15-003 Grayslake Campus Monday, March 31 2 Sessions and Wednesday, April 2 6-10 p.m. $225 T338 A. Sarrazine

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B. Salita

QUESTIONS? CALL (847) 543-2615

Computer Skills MICROSOFT EXCEL: LEVEL 2 (0.5) 0.5 HOURS Learn how to work faster and more productively by using many of Excel’s powerful features. Organize worksheet and table data using various techniques. Create and modify charts, work with graphic objects, calculate with advanced formulas, sort and filter data and analyze data using PivotTables, Slicers and PivotCharts. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Microsoft Excel Level 1 or equivalent knowledge and use of advanced formulas.

EXCEL 2010 7587 PCTR 16-001 Wednesday February 19 9 a.m. to 5 p.m. $225 T338 7588 PCTR 16-002 Monday, March 17 9 a.m. to 5 p.m. $225 V102

7589 PCTR 16-003 Tuesday, April 29 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session J. Besser

Southlake Campus 1 Session C. Horwitz

Grayslake Campus 1 Session

B. Pistella

MICROSOFT EXCEL: LEVEL 3 (0.5) 0.5 HOURS Explore tools that automate some common Excel tasks. Learn to analyze, import and export data and to collaborate with others using workbooks. You will structure those workbooks using XML and integrate Excel data with the web. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Microsoft Excel Level 2 or equivalent knowledge.

EXCEL 2010 7590 PCTR 17-001 Wednesday, March 5 9 a.m. to 5 p.m. $225 T338 7591 PCTR 17-002 Monday, April 7 9 a.m. to 5 p.m. $225 V102

Grayslake Campus 1 Session

J. Besser

Southlake Campus 1 Session C. Horwitz

MICROSOFT ACCESS: LEVEL 1 (0.5) 0.5 HOURS Use this powerful database as you learn the purpose of and terminology associated with a relational database and Access objects. Learn to store, locate, print and automate access to any type of important information. Explore how to design a database and how to create, view and edit relational tables. Create and modify queries, forms and reports. A textbook is required and is available for purchase in the bookstore.

ACCESS 2010 7592 PCTR 20-001 Monday, February 10 9 a.m. to 5 p.m. $225 T338 7593 PCTR 20-002 Thursday, March 13 9 a.m. to 5 p.m. $225 V306

7594 PCTR 20-003 Wednesday, May 7 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

S. Bajt

Southlake Campus 1 Session B. Pistella

Grayslake Campus 1 Session

B. Salita

MICROSOFT ACCESS: LEVEL 2 (0.5) 0.5 HOURS Increase efficiency by sharing Access-stored data with other applications. Improve and customize tables, queries, filter records and create custom and advanced forms and reports. Modify the design of a table to streamline data entry and maintain data integrity. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Microsoft Access Level 1 or equivalent knowledge.

ACCESS 2010 7595 PCTR 21-001 Monday, February 24 9 a.m. to 5 p.m. $225 T338

7596 PCTR 21-002 Thursday, April 3 9 a.m. to 5 p.m. $225 V102

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session

S. Bajt

Southlake Campus 1 Session

MICROSOFT ACCESS: LEVEL 3 (0.5) 0.5 HOURS Master the advanced tools of Access software to restructure data into appropriate tables to ensure data dependency and minimize redundancy. Write advanced queries to analyze and summarize data to create sophisticated queries, forms and reports. Learn to perform general database maintenance and write macros to automate common tasks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Access Level 2 or equivalent knowledge.

ACCESS 2010 7597 PCTR 22-001 Monday, March 10 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

S. Bajt

MICROSOFT POWERPOINT: LEVEL 1 (0.5) 0.5 HOURS PowerPoint is an intuitive, powerful presentation graphics program that enables you to create dynamic, multimedia presentations for a variety of functions. You will create, design and deliver a presentation by learning to insert and modify a chart, inset tables and graphs, use clip art and animation to enhance your presentation. A textbook is required and may be purchased in the bookstore.

POWERPOINT 2010 7598 PCTR 30-001 Tuesday, February 18 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

B. Salita

7599 PCTR 30-002 Grayslake Campus Monday, March 10 and 2 Sessions Wednesday, March 12 6-10 p.m. $225 T338 A. Sarrazine

7600 PCTR 30-003 Wednesday, April 9 9 a.m. to 5 p.m. $225 V306

Southlake Campus 1 Session

A. Sarrazine

B. Pistella

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Computer Skills

Career & Workforce—Professional Development

NEW! MICROSOFT POWERPOINT:

ADOBE PHOTOSHOP: LEVEL 1 (0.5-0) 0.5 HOURS Create and enhance graphics for marketing materials, newsletters, blogs and websites. If you are a professional who wants to prepare photos for print or web, or enhance your work for the web or print, you will benefit from the skills learned in Photoshop. You should be familiar with the basic functions of their computer’s operating system such as creating folders, launching programs and have the basic skills such as copying and pasting objects, formatting text and saving files. A textbook is required and is available for purchase in the bookstore.

LEVEL 2 (0.5) 0.5 HOURS Learn to customize the PowerPoint environment. You will create a design template and add smart graphics and special effects to a presentation to customize your slide show.

You will collaborate on a presentation as well as secure and distribute that presentation. A textbook is required and may be purchased in the bookstore.

POWERPOINT 2010 7601 PCTR 31-001 Tuesday, March 11 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

B. Salita

MICROSOFT PROJECT: LEVEL 1 (0.5) 0.5 HOURS Create a project plan file and enter project information. Learn to create a work breakdown structure by organizing and setting task relationships, assign project resources and finalize the project plan file. A textbook is required and is available for purchase in the bookstore.

PROJECT 2010 7609 PCTR 70-001 Friday, February 28 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 1 Session

J. Besser

UPDATED! GRAPHIC DESIGN BASICS (0.5-0) 0.5 HOURS Created for the student with no formal design training, this class provides a quick and simple way to learn how to create appealing designs for print, web and other media. Learn the most important design principles that determine how we react to visual cues on a page or on a computer screen. A straightforward approach will help you learn basic design principles such as composition, layout, proportions and colors in a non-intimidating environment. Hands-on practice and application with design pieces will be included. A textbook is required and is available for purchase in the bookstore.

7608 PCTR 52-001 Grayslake Campus Mondays, February 10 2 Sessions and February 24 5:30- 9:30 p.m. $225 T338 E. Lopez

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MAC 7602 PCTR 40-001 Grayslake Campus Tuesday, February 11 2 Sessions and Thursday, February 13 6-10 p.m. $225 T323 D. Threats PC 7603 PCTR 40-002 Friday, February 21 9 a.m. to 5 p.m. $225 T338

7604 PCTR 40-003 Monday, April 7 and Wednesday, April 9 6-10 p.m. $225 T338

Grayslake Campus 1 Session

J. Berek

Grayslake Campus 2 Sessions J. Berek

NEW! ADOBE PHOTOSHOP: LEVEL 2 (0.5) 0.5 HOURS Build on the techniques learned in Photoshop Level 1 by adding colors to the Swatches palette, applying patterns and gradients by adding overlay layer styles. Use painting tools, filters and blending modes to simulate different media; create Smart Objects and edit images. You should be familiar with the basic functions of your computers operating system. A textbook is required and is available for purchase in the bookstore.

Prerequisite: Adobe Photoshop: Level 1 or equivalent knowledge.

MAC 7605 PCTR 41-001 Tuesday, March 4 and Thursday, March 6 6-10 p.m. $225 T334

7607 PCTR 41-002 Friday, March 21 9 a.m. to 5 p.m. $225 T338

Grayslake Campus 2 Sessions D. Threats

ADOBE INDESIGN: LEVEL 1 (0.5) 0.5 HOURS Learn how to create in the InDesign environment by exploring the elements, setting preferences and defaults and using InDesign Help. Create a document by placing text, graphics and using color swatches. Place Photoshop images in document frames and create layers and export documents to PDF. You will also learn how to prepare a document for commercial printing. You will need a basic knowledge of working in the computer environment such as saving files, using different fonts and inserting text. A textbook is required and is available for purchase in the bookstore.

MAC 7610 PCTR 75-001 Grayslake Campus Tuesday, March 18 and 2 Sessions Thursday, March 20 6-10 p.m. $225 T323 D. Threats PC 7611 PCTR 75-002 Monday, March 3 and Wednesday, March 5 6-10 p.m. $225 T338

Grayslake Campus 2 Sessions M. Seymour

ADOBE INDESIGN: LEVEL 2 (0.5) 0.5 HOURS Build on your knowledge of InDesign techniques by setting up multiple-page spreads; creating tint and gradient swatches and evenly space and align items. Create and edit vector paths; create and edit clipping paths and wrap type on a path. Edit text with the Story Editor; insert special characters and create column, frame and page breaks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Adobe InDesign, Level 1 or equivalent knowledge of the software.

PC 7612 PCTR 76-001 Grayslake Campus Monday, March 17 and 2 Sessions Wednesday, March 19 6-10 p.m. $225 T338 M. Seymour All classes are taught in version CS6!

Grayslake Campus 1 Session

J. Berek

QUESTIONS? CALL (847) 543-2615

Social Media

Social Media

Social Media Certificate at a discount!

SOCIAL MEDIA CERTIFICATE (3-0) 3 HOURS Social media can broaden your company’s scope of business, keep you in contact with current customers and reach potential new clients. From Facebook to Twitter, blogging, YouTube, LinkedIn and more, discover the new principles of communication that apply across all networks. This instructor-led certificate program will clarify the rapidly changing landscape of social media, Internet advertising and online marketing. You will learn how to use various media platforms, develop and manage social media campaigns and analyze results. Don’t be the last one to conquer social media!

If Facebook were a country, it would be the third biggest in the world.

– digitaltrends.com, 2013

Social media is not a trend; it represents the present and future of business communication. Large companies and small businesses alike need technical professionals who can navigate the social media arena and properly market their products and services in a whole new way. Social media professionals can broaden a company’s scope of business and keep them on the cutting edge of communication with their customers.

The intended audience for this certificate program includes: marketing professionals, web designers and developers, recent marketing graduates seeking to add appeal to their resumes and anyone who desires to implement and manage social media effectively in their workplace.

Class prerequisites • Working knowledge of a computer and the Internet.

• Basic familiarity with social media sites such as Facebook and Twitter.

• Basic familiarity with marketing concepts and outcomes.

Attend a FREE information session about the Social Media Certificate on Tuesday, January 21 at 6 p.m. at the Grayslake campus, room T323. Register online at www.clcinfosessions.eventbrite.com.

7674 PSME 14-001 Grayslake Campus Tuesdays and Thursdays, February 4 to May 13 6-9:15 p.m.

20 Sessions $2199 T338 M. Koertgen SOCIAL MEDIA MARKETING AND INTERACTIVE CONTENT 1 HOUR Engage your target audience by exploring the foundations of traditional and online marketing. You will be introduced to the scope of social media, the proper application of social platforms, the marketing strategies for interactive content, the content creation techniques that generate engagement, and the benefits of blogging. Learn how to develop a social media and content marketing campaign, to develop a keyword strategy, to create and manage an editorial calendar, and to design and launch a WordPress blog.

7675 PSME 10-001 Grayslake Campus Tuesdays and Thursdays February 4-20 6 Sessions 6-9:15 p.m. $749 T338 M. Koertgen SOCIAL MEDIA FOR BUSINESS 1 HOUR Get acquainted with the powerful techniques businesses use to establish an identity, gain exposure and build relationships using social media. You will be introduced to the importance of user demographics and expectations, the influence of rules and algorithms, and the significance of content engagement. Students learn to setup and maintain professional profiles on key social platforms (which include Facebook, LinkedIn, Twitter, Google+, and Pinterest), how to capitalize on vital platform features and opportunities, how to employ content to earn engagement and gain exposure, and how to use social advertising to attract interest.

7676 PSME 11-001 Grayslake Campus Tuesdays and Thursdays March 4-20 6 Sessions 6-9:15 p.m. $749 T338 M. Koertgen

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

SOCIAL MEDIA MANAGEMENT .5 HOUR Employ solid management skills and analytical procedures for an integrated marketing campaign. Learn the strategic use of email campaigns, the demand and versatility of mobile marketing, the indelible effects of online reputations and the critical role of analytics. You will learn to amplify social marketing through integration, manage an online reputation with proactive monitoring and improve campaign results by evaluation analytics provided by tools specific to each social platform or online property.

7677 PSME 12-001 Grayslake Campus Tuesdays and Thursdays April 1-10 4 Sessions 6-9:15 p.m. $499 T338 M. Koertgen

SOCIAL MEDIA WORKSHOP .5 HOUR This is the capstone of the Social Media Marketing Certificate, which emphasizes putting your skills into practice. You will create an effective campaign through social media, including the planning, preparation and implementation for an actual business. By incorporating the most relevant social media strategies introduced during the series, you will complete a campaign blueprint and develop the social and online properties essential to the campaign. Courses PSME 10, 11 and 12 must be successfully completed prior to this course.

7678 PSME 13-001 Grayslake Campus Tuesdays and Thursdays April 15 to May 13 4 Sessions 6-9:15 p.m. $399 T338 M. Koertgen

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Business Skills

Career & Workforce—Professional Development NEW! CUSTOMER SERVICE SERIES Customer service is essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important.

Whether it relates to retaining customers, serving your audience or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

7644 PPRO 19-800 Online Monday, February 3 to Friday, March 28 $245 UGotClass

Business Skills NEW! THE EFFECTIVE ADMINISTRATIVE ASSISTANT As a seasoned administrative assistant, are you looking for ways to revitalize your work and find a fresh perspective on all that has to be done? Or are you a new administrative assistant looking for practical ways to start your position in the best possible way? This two-day workshop will provide you the fundamental tools required for you to be successful. Topics include: • Workplace and personality styles • Project management specifically for administrative assistants • Managing files and email • How to influence those around you • Managing time and commitments

This series is taught by Andy Kaufman, a certified trainer, author and executive coach.

He has worked with administrative assistants around the world to help them be more effective in their roles. This workshop is an essential part of managing information, improving workplace relationships and successfully accomplishing your to-do list!

7645 PPRO 29-001 Grayslake Campus Wednesday, February 5 2 Sessions toThursday, February 6 9 a.m. to 4 p.m. $349 T333 A. Kaufman 10

NEW! GETTING THINGS DONE IN THE WORKPLACE If the thought “Where do I even start?” crosses your mind on a regular basis regarding your work duties and projects, know that you are not alone. There are ways to solve the problem efficiently and effectively. In the first part of this two-session class, learn to clarify the difference between urgent and important, how to anticipate and plan for distractions and how to gain supervisor approval for priorities. With time in between the two sessions, participants will apply their newly acquired skills and then share experiences in session two. The second session will cover additional skills such as inbox management, effective delegation and how to give clear direction so that it is not easier to do it yourself. Take the time and discover your new ability to get things done.

7640 PPRO 08-001 Fridays, April 4 and April 25 8 a.m. to 12 p.m. $199 T323

Grayslake Campus 2 Sessions

C. Pado

NEW! KEYS TO CUSTOMER SERVICE Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course, you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. Help your organization and your career by translating good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.

7642 PPRO 17-800 Online Monday, February 3 to Friday, February 28 $145 UGotClass

NEW! EXTRAORDINARY CUSTOMER SERVICE Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line.

Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

7643 PPRO 18-800 Online Monday, March 3 to Friday, March 28 $145 UGotClass

QUESTIONS? CALL (847) 543-2615

Business Skills Management Series at a discount!

NEW! MANAGEMENT SERIES

Enhance your management skills through this program for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees and increase your effectiveness. Then learn how to improve your management of time and productivity.

Time is even more valuable in this century than in the last. Get tips and techniques you won’t get anywhere else for managing time and increasing productivity. Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to and what messages they value.

NEW! TIME AND PRODUCTIVITY MANAGEMENT Time is even more valuable in this century than in the last. How effective you manage your time and productivity can affect your business and personal life in many ways.

You’ll get tips and techniques you won’t get anywhere else for managing time and increasing productivity. Whether you are managing your own time, or others’ time, come away with proven tips to put into practice on Monday morning.

7637 PPRO 02-800 Online Monday, March 3 to Friday, March 28 $195 UGotClass

7639 PPRO 04-800 Online Monday, February 3 to Friday, May 2 $595 UGotClass

NEW! MANAGEMENT BOOT CAMP

Enhance your management skills through this course for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro―quickly and with confidence.

7636 PPRO 01-800 Online Monday, February 3 to Friday, February 28 $295 UGotClass

NEW! MANAGING GENERATIONS IN THE WORKPLACE Get an understanding of managing workers in different generations in the workplace.

Discover what motivates each generation at work, what incentives they respond to and what messages they value. Each generation has distinct expectations and styles of work.

Generations X and Y are significantly different than the Boomer generation. Come explore these unique generational characteristics and then identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.

7638 PPRO 03-800 Online Monday, April 7 to Friday, May 2 $175 UGotClass

All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course.

Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

SUPERVISORY AND LEADERSHIP SKILLS (2-0) 2 HOURS Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Learn about effective delegation, performance management and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities and strategies for improving your overall effectiveness as a leader. After completing this class, you will be able to self-assess your own competencies, know what you need to do to maximize your effectiveness as a supervisor and employ strategies to create productive and cooperative staff relationships. Get practical, easy to understand and insightful methods for new and even experienced supervisors and managers.

7646 PPRO 47-800 Online Monday, February 3 to Friday, March 28 $395 UGotClass

BUSINESS COACHING (2-0) 2 HOURS Mentoring and coaching are used frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee.

Develop skills in the development, implementation and support of coaching and mentoring programs in your workplace. You will earn a certificate and take home the muchawaited toolkit you have been searching for to improve your employees’ performance.

You will create the working environment that your employees will find truly rewarding.

7647 PPRO 48-800 Online Monday, February 3 to Friday, March 28 $395 UGotClass

NEW! POWERFUL PRESENTATIONS AND EFFECTIVE SPEAKING Nearly every job or business has an element of speaking, presentations, or sales. This course will allow you to master all three and accelerate your success in every aspect of your career.

Learn everything from voice and speech basics like proper breathing, diction and enunciation, all the way to specific presentation templates and techniques. You will learn how to effectively deliver a presentation to one person across the table, in front of a small group in a boardroom, from the stage for a large audience and to host webinars online. There are several critical factors that every speaker must master and this class will teach you to deliver your presentations with ease and confidence.

7648 PPRO 49-800 Online Monday, February 3 to Friday, February 28 $195 UGotClass VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

11

Business Skills

Career & Workforce—Professional Development Project Management Series at a discount!

PMP SERIES (2.5-0) 2.5 HOURS Interested in getting your Project Management Professional (PMP®) certification? Completion of these three classes will provide you with the 35 professional development units (PDUs) required to obtain your PMP Certification and prepare you for the PMP exam. With these dynamic courses, taught by Andy Kaufman, a certified PMP, trainer and author, you can make this the year that you become a certified PMP.

7656 PPRO 88-001 Grayslake Campus Fridays, February 7 5 Sessions and 21 AND Saturdays, February 8, 22 and March 1 8:30 a.m. to 4:30 p.m. $1,349 T333 A. Kaufman

Students who withdraw from certificate or series programs offered by Continuing Professional Development prior to the first day of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition.

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ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURS Does your organization struggle with delivering projects on-time and on-budget? Would you like to help your teams work together to deliver projects more reliably? Perhaps you’re interested in pursuing certification as a Project Management Professional (PMP)? Join us for our Essentials of Project Management Workshop. This two-day, hands-on session, led by a certified PMP, will give you practical insights on how to deliver your projects more reliably. In addition, you will qualify for 14 PDUs toward your project management certification.

7653 PPRO 85-001 Grayslake Campus Friday, February 7 2 Sessions to Saturday, February 8 8:30 a.m. to 4:30 p.m. $525 T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURS Seasoned project managers are asked to successfully deliver despite increasing complexity. Our Advanced Project Management workshop is designed to go beyond the essentials of basic project planning. Based on the Project Management Institute’s (PMI®) PMBOK® Guide, you will get in-depth instruction on more advanced topics such as earned value, procurement management, stakeholder relationship management, quality management and team leadership. Taught by a certified Project Management Professional (PMP®), you will get practical insights on advanced topics that will help experienced project managers improve project outcomes.

7654 PPRO 86-001 Grayslake Campus Friday, February 21 to 2 Sessions Saturday, February 22 8:30 a.m. to 4:30 p.m. $525 T333 A. Kaufman

PROJECT MANAGEMENT EXAM PREP (0.5-0) 0.5 HOURS Join us for this intensive, one-day session designed to get you on the path to achieving your goal of becoming PMP certified. What should you focus on? What are some tips to keep in mind to help answer the tough questions? You will leave this session with everything you need to prepare for passing the exam. Comprehensive study material is provided including a hard copy of the Project Management Body of Knowledge (PMBOK® Guide), a top rated exam preparation book and a CD that provides a simulated exam testing experience. The session is facilitated by a certified PMP with experience helping people prepare and pass the certification exam worldwide.

7655 PPRO 87-001 Saturday, March 1 8:30 a.m. to 5 p.m. $425 T333

Grayslake Campus 1 Session A. Kaufman

QUESTIONS? CALL (847) 543-2615

Leadership Supply Chain UPDATED! BASICS OF SUPPLY

Leadership Workshops

CHAIN MANAGEMENT (1.5-0)

1.5 HOURS

If you are looking for a high impact way to improve your performance and the performance of those around you, attend the workshops listed below!

Ed Hendricks will be your presenter for these workshops. Ed has over 20 years’ experience in leadership and performance management, presentation skills and sales training. He has received national recognition as a subject matter expert and leader in the training community.

All sessions include continental breakfast and training materials you can use immediately at work.

The workshops will be held at the Grayslake campus, room T326 from 8:30 a.m. to 12:30 p.m. Each workshop costs $179.

Register online at www.clcevents.eventbrite.com.

Communicating to Get the Job Done Friday, February 7

Be the catalyst for change in your workplace.

Stop feeling the frustration of working in a team prone to miscommunication, missed deadlines and low productivity. By discovering your own interpersonal style, you will learn ways to create more efficient, productive and professional interactions with others in your organization. Participants will learn the four major interpersonal styles, including each style’s preferred communication approach, treatment of time and the best strategies to encourage decisions with each style. With this foundation, a new way to communicate will emerge that will lead to success for all involved.

Motivating Through Conflict Friday, March 7

Building a High Performance Team Friday, April 4

The “global economy” of today demands a professional interdependence that extends beyond your physical workplace. Putting people in the same department or office does not automatically make them a team; that takes knowledge, practice and development.

If you are looking for ways to motivate employees or coworkers to share mutual purpose and achieve exceptional results, you must understand the needs and behavioral styles of the individuals on the team. You will learn to measure team effectiveness and develop a teamwork action plan for successful achievement of the team’s goals. Your work is dependent on the performance of others; this workshop will help you bring the best out of them and yourself.

When tension in the workplace is dealt with effectively, it can be a positive and motivating force. However tension, like fire, can quickly get out of control if not properly contained or responded to appropriately. As such, conflict management skills have become imperative in today’s business environment. In this interactive workshop, you will learn the sources of tension and the fallback behaviors we revert to when stress becomes too great. You will gain insight on how to effectively approach various conflict situations, as well as how to restore and strengthen relationships. You may know the basic sources of conflict within your organization―now gain the skills to solve issues and move forward through conflict in a productive manner.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Are you looking to gain more credibility within your organization as a knowledgeable supply chain professional? By learning about the evolving field of production and inventory management, you can master logistics to benefit the bottom line. This course provides an overview of supply chain management including basic definitions and concepts for planning and controlling the flow of materials into, through and out of an organization.

It explains fundamental relationships among the activities that occur in the supply chain from suppliers to customers. In addition, the course addresses types of manufacturing systems, forecasting, master planning, capacity management, purchasing, inventory management, distribution and just-in-time manufacturing. This course can also be used as the first in a series of five APICS courses to become a Certified Production Inventory Management Professional (CPIM), a globally recognized certification. A textbook is included and will be provided at the first class.

There is no class held on Tuesday, March 25 due to spring break.

7641 PPRO 12-001 Tuesdays February 4 to April 8 6:30-9:30 p.m. $549 T333

Grayslake Campus 9 Sessions

H. Schooler

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Human Resources

Career & Workforce—Professional Development

Human Resources

Continuing Professional Development’s new and improved Human Resources curriculum is designed to keep students upto-date and fully informed on the most current trends, standard practices and new laws that impact this dynamic profession.

Empower yourself to rise to the top at a time when companies have a critical need for well-qualified HR professionals.

The U.S. Bureau of Labor Statistics estimates a 21% increase, or 91,000 new job openings for HR Specialists (with Bachelor’s degrees) between 2010 and 2020.

Human Resources Series at a discount!

HUMAN RESOURCE SERIES (1-0) 1 HOUR Develop your skills and knowledge in order to make yourself a well-rounded job candidate or take on additional responsibilities in your current role. If you are new to HR or need to quickly get up to speed on the basics, this series of courses will provide the information you need. It will also help you learn where you need to go when you need even more details and the “fine print” of regulations. The four courses in this certificate cover the HR life cycle from recruiting to what you need to do after someone leaves the company. Topics covered include hiring, compensation, benefits, training, performance management and HR laws.

7631 PHRS 1-001 Fridays, February 28 to Friday, March 21 8 a.m. to 12 p.m. $625 T323

Grayslake Campus 4 Sessions

C. Pado

Students who withdraw from certificate or series programs offered by Continuing Professional Development prior to the first day of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition.

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FINDING AND HIRING THE RIGHT PERSON Finding the right person for the job can be difficult. Understanding the job you need to fill, the skills needed to do the job and where to look can make it easier to find the perfect candidate. Once you find that person, you’ll need to offer a competitive compensation and benefits package. Learn how to write job descriptions, pay the right amount, develop a benefits package, source and recruit, interview, conduct background checks and write offers.

7632 PHRS 10-001 Friday, February 28 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

C. Pado

GETTING THE MOST FROM YOUR EMPLOYEES Once you’ve hired a new employee, what happens next? A good on-boarding process and solid training and performance management programs will help ensure your new employee starts off on the right foot and continues to be a solid contributor. Learn how to make the first day and first week a good one, how to determine when training is needed and how to run a solid performance management program.

7633 PHRS 11-001 Friday, March 7 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

C. Pado

MAINTAINING YOUR WORKFORCE: UNDERSTANDING BENEFITS AND BEYOND Finding the right employee is only the first step in managing the multiple employment issues you will encounter. Learn about leaves from FMLA to vacation, how to avoid discrimination and keep pay fair and key issues in offering health and retirement benefits.

You’ll also learn about terminations –voluntary, involuntary and reductions in force.

7634 PHRS 12-001 Friday, March 14 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

C. Pado

LEGAL REQUIREMENTS AND COMPLIANCE IN YOUR ORGANIZATION Understanding legislation is the key to keeping your HR practices and your company in compliance with state and Federal laws.

Learn how to determine if your company is covered by various pieces of legislation and keep compliant with key laws and provisions not covered in other modules including FLSA, ERISA, HIPAA, ADEA and USERRA.

7635 PHRS 13-001 Friday, March 21 8 a.m. to 12 p.m. $179 T323

Grayslake Campus 1 Session

C. Pado

QUESTIONS? CALL (847) 543-2615

Sales Training Healthcare

Workforce Effectiveness Sales Training Online Do you desire a productive, highly effective sales force? CLC’s Workforce and Professional Development Institute in partnership with the Global Corporate College* can deliver all or part of this training to you online or face-to-face. The Sales Force Effectiveness Programs help businesses achieve performance goals and increase revenue.

To access the training online, go to www.globalcorporatecollege.com/ sales-classes/

The first class is FREE!

Introduction to Consultative Selling Establishing Rapport Creating Interest Questioning for Needs Presenting the Solution Closing for Commitment Handling Objections Local Selling Process

Free $129 $129 $129 $129 $129 $129 $129

BUNDLED SERIES CONSULTATIVE SELLING Take all eight of these classes and save!

Bundled Series Consultative Selling

$722

The bundled Consultative Selling option includes: Introduction to Consultative Selling, Establishing Rapport, Creating Interest, Questioning for Needs, Presenting the Solution, Closing for Commitment, Handling Objections and Logical Selling Process courses.

FINANCIAL SALES SKILLS Selling Value

$129

ACCOUNT MANAGEMENT Multiples Marketing: Big Deals Selling Upgrades Account Presence Competitive Penetration

$129 $129 $129 $129

MARKETING Lead Generation

$129

MANAGING PEOPLE Performance Planning Career Development Counseling Employees

$129 $129 $129

CAREER BUILDING Interviewing Independent Sales Professional

$129 $129

PROFESSIONAL SALES WRITING Wonderful Rules of Sales Writing $129

* About Global Corporate College: The College of Lake County is one of the founding members of the Global Corporate College. Client Solutions’ partnership with GCC offers corporations the delivery of consistent training, coaching and consulting across multiple locations nationally and globally.

Would you like to offer this sales training at your company?

CLC’s Client Solutions can provide coaching around each online course, customized sales training, and sales and marketing consulting services to achieve your specific goals. Client Solutions brings powerful, results-driven training and consulting programs to your organization. Client Solutions delivers training, coaching and consulting that is dynamic, impactful and relevant provided by industry experts.

Visit wpdi.clcillinois.edu/solutions email corporatetraining@clcillinois.edu or call (847) 543-2615 to learn more about Client Solutions.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Healthcare HEARTSAVER CPR: ADULT, CHILD AND INFANT TRAINING This course is designed for the general public and is not intended for healthcare professionals or healthcare students. This is an ideal course for day care providers, teachers and anyone interested in taking a CPR course.

This is an American Heart Association course. Certification is good for two years.

7748 PALH 6-001 Saturday, March 15 9-11 a.m. $55 T323

7749 PALH 6-002 Thursday, May 1 6:30-8:30 p.m. $55 T332

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

CPR REFRESHER BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. Current AHA BLS Healthcare Provider certification card is required to attend this course.

7750 PALH 7-001 Thursday, January 23 6-8 p.m. $55 T332

7751 PALH 7-002 Saturday, February 1 1-3 p.m. $55 T323

7752 PALH 7-003 Saturday, February 22 9-11 a.m. $55 R228

7753 PALH 7-004 Thursday, March 13 6-8 p.m. $55 T323

7754 PALH 7-005 Friday, April 25 3-5 p.m. $55 T323

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Southlake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

15

Certified Nurse Assistant Home Service Worker

Career & Workforce—Professional Development

CPR BASIC BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide varietyof healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals.

7755 PALH 8-001 Saturday, January 25 9-11:30 a.m. $65 T323

7756 PALH 8-002 Friday, January 31 3-5:30 p.m. $65 T323

7757 PALH 8-003 Saturday, February 1 9-11:30 a.m. $65 T323

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

7758 PALH 8-004 Grayslake Campus Thursday, February 13 1 Session 6-8:30 p.m. $65 T333 S. Frankson

7759 PALH 8-005 Saturday, March 1 9-11:30 a.m. $65 R228

7760 PALH 8-006 Friday, March 14 1-3:30 p.m. $65 T332

7761 PALH 8-007 Thursday, April 10 6-8:30 p.m. $65 T323

7762 PALH 8-008 Saturday, May 3 9-11:30 a.m. $65 T332

Southlake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

Grayslake Campus 1 Session

S. Frankson

ADVANCED CARDIAC LIFE SUPPORT The ACLS course is designed for medical providers such as physicians, nurses, midlevels, emergency medical technicians, paramedics, respiratory therapists and other professionals whose daily occupation requires them to either direct or participate in the resuscitation of a patient, whether in or out of hospital. At the conclusion of the program, participants will be able to recognize the adult in peri-arrest and/or at risk of cardiopulmonary arrest; demonstrate the cognitive and psychomotor skills necessary for resuscitating and stabilizing the adult in respiratory failure, shock, or cardiopulmonary arrest; demonstrate the use of the various airway and oxygen adjuncts and methods for optimum ventilation and airway control; identify normal vs. abnormal cardiac rhythms and the appropriate pharmacologic and electrical therapies; state the indications and dosages of medications used in cardiopulmonary arrest and the effects on the cardiovascular system; perform techniques to obtain vascular access in adults via intraosseous cannulation using EZIO; and perform advanced skills in the assessment and treatment of cardiopulmonary arrest in the adult patient. Materials are included in the course fee and will be provided prior to class. Student will be expected to come to class having read the materials. Prerequisite: Students must have a valid Healthcare Provider CPR card.

7763 PALH 65-001 Friday, April 11 5-9 p.m.

AND Saturday, April 12 8 a.m. to 5 p.m. $225 T323 16

Certified Nurse Assistant (CNA)/ Home Service Worker CNA RECERTIFICATION (1.0-0) 1 HOUR This course is designed to meet the continuing education needs of nurses or other health professionals seeking professional development. Course content will vary depending on the topic being studied. This course may be repeated until taken a total of four times but any individual topic may only be taken once.

7701 VALH 10-001 Monday, February 10 and Wednesday, February 12 9 a.m. to 2 p.m. $379 S304

Lakeshore Campus 2 Sessions

P. Zora

7702 VALH 10-002 Grayslake Campus Wednesday, April 16 2 Sessions and Thursday, April 17 5-10 p.m. $379 D223 P. Zora

Grayslake Campus 2 Sessions

S. Frankson QUESTIONS? CALL (847) 543-2615

Home Service Worker Nurse Continuing Education HOME SERVICE WORKER The Bureau of Labor Statistics projects that employment for home health and personal care aides (home service workers) will increase by 70 percent with the addition of 1.3 million new jobs by 2020.

Whether you are seeking a new career in caregiving, or need to provide care to a friend or family member, this course is the perfect opportunity to gain the professional skills you will need.

These skills include: • Person-centered communication • Basic hygiene and infection control • Housekeeping, cooking and nutrition • Use of adaptive equipment such as lifts, wheelchairs, walkers and grab bars • Recognizing and responding to an emergency • Understanding legal requirements and limitations

HOME CARE FOR CNAs Certified Nurse Assistants (CNAs) can gain additional skills in providing home care by enrolling in VALH 13 and completing the first 16 hours of the Home Service Worker course. This training will meet the requirements for home service workers in accordance with the Illinois Department of Public Health, in addition to two-year American Heart Association certification in HeartSaver CPR and blood-borne pathogens.

7771 VALH 13-001 Saturdays, March 1-8 8 a.m. to 5 p.m. $199 D223

This course exceeds the home service worker training requirements of the Illinois Department of Public Health. Classes will be held in a hands-on skills lab and skills will be assessed by a competency evaluation.

Upon completion, students will receive a vocational certificate and an American Heart Association CPR and First Aid card good for two years.

A text book and a materials kit are required and are available in the CLC bookstore.

Students will be required to pass a criminal background check prior to the first day of class. There is an additional fee for this service. Call (847) 543-2615 for registration information.

7769 VALH 12-001 Grayslake Campus Saturdays, March 1-15 3 Sessions 8 a.m. to 5 p.m. $299 D223 P. Zora

Attend a FREE Home Service Worker information session on Wednesday, February 19 at 6 p.m. at the Grayslake campus, Room TBA. Register online at www.clcinfosessions.eventbrite.com

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 2 Sessions

P. Zora

Nursing Continuing Education The College of Lake County (OH-386, 5/15/2015) is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

CURRENT NURSING PRACTICE UPDATE (RN REFRESHER) The Current Nurse Practice Update (RN Refresher) is designed to assist nurses who have not actively practiced in recent years return to the nursing profession. You may take the program in three ways: • Sign up for the entire course, didactic and clinical in one semester.

• Sign up for the didactic only • Sign up for the clinical portion after completion of the didactic in a subsequent semester.

CURRENT NURSE PRACTICE UPDATE (7-0) 7 HOURS The Refresher is a 14-week course to update the nurse on concepts relevant to nursing across the life cycle to form the focus for theory, clinic and the simulated nursing labs.

The course is designed for Illinois nurses who have not actively practiced nursing in recent years, have an active nursing license and wish to return to clinical practice. This process assists the nurse in reestablishing confidence and competence. Weekly didactic sessions on Monday evenings include assessment, pharmacology, end of life care options, respiratory, cardiac and renal systems, diabetes, ethics, orthopedics, wound care, neurological system, psychiatric update and gastrointestinal system. This CNE activity is being offered for 55 contact hours.

Prerequisites: Active Illinois RN Licenses, valid AHA BLS Healthcare Provider Card or equivalent and meet all current clinical health requirements prior to attending the first day of clinical. A list of current health requirements will be provided upon request. For a more information go to wpdi.clcillinois.edu/ pdf/RNRefresher.pdf.

7703 VALH 20-001 Grayslake Campus Mondays 25 Sessions February 3 to May 12 6-9:15 p.m.

AND Saturdays, February 8-22 8 a.m. to 4 p.m.

AND Saturdays, March 1 to May 3 7 a.m. to 3:30 p.m. $1999 T323 T. Rafael

17

Nurse Continuing Education

Career & Workforce—Professional Development

RN REFRESHERDIDACTIC (3.5-0) 3.5 HOURS If you are a nurse who has not actively practiced in recent years and wish to return to clinical practice, you may be interested in the classroom instruction of the RN Refresher course. This portion of the course will refresh you on concepts relevant to nursing across the life cycle to form the focus for theory and includes sessions in CLC’s simulated nursing labs. The sessions will assist you in reestablishing confidence and competence. It may also prepare those who have a license in another state or have let their Illinois license lapse to prepare for the NCLEX examination.

IV THERAPY BASICS (1-0) 1 HOUR Designed for the nurse who needs a review or introduction to IV therapy, this course covers venipuncture techniques along with the care, maintenance, complications and treatments of peripheral IV catheters, midline and PICC lines, short term percutaneously inserted lines, tunneled catheters and implanted ports.

Students are required to demonstrate these procedures. Class size is limited. This CNE activity is being offered for 7.5 contact hours.

Weekly classroom sessions on Monday evenings include pharmacology, end of life care options, respiratory, cardiac, gastrointestinal, neurological, orthopedic and renal systems, diabetes, ethics, wound care and psychiatric updates. Two hands-on wrap it up sessions are included. Three Saturday sessions will provide a patient assessment review, as well as use the hands-on skills lab to prepare you to go to the clinical portion of the course if desired.This CNE activity is being offered for 42 contact hours.

There are no prerequisites to attend the classroom portion of the RN Refresher. Those desiring the clinical portion of the course (VALH 28 or VALH 20) must have an Active Illinois RN Licenses, valid AHA BLS Healthcare Provider Card or equivalent and meet all current clinical health requirements to attend the clinical part of the class (VALH 28). A list of current health requirements will be provided upon request. For more information on clinical requirements, visit wpdi.clcillinois.edu/pdf/RNRefresher.pdf.

7704 VALH 26-001 Mondays, February 3 to May 12 6-9:15 p.m. $999 T323

Grayslake Campus 14 Sessions

R. Kramer

Attend a FREE RN Refresher information session on Tuesday, January 14 at 6 p.m. at the Grayslake campus room T334. Register online at www.clcinfosessions.eventbrite.com

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7706 VALH 21-001 Tuesdays, April 8 to May 6 6-9 p.m. $279 D216

Grayslake Campus 5 Sessions

EKG INTERPRETATION (1-0) 1 HOUR This course provides an overview of the cardiac cycle and normal sinus rhythm. Content covers dysrhythmias of sinus, A-V and atrial origin, conduction defects, ventricular ectopy and bundle branch blocks. Early assessment data and treatment are presented.This CNE activity is being offered for 12.5 contact hours.

7705 VALH 7-001 Thursdays, April 3 to May 1 6-9 p.m. $279 T333

Grayslake Campus 5 Sessions L. Baker

P. Williams

These offerings are designed for RNs, social workers and other healthcare professionals desiring to enhance their skills. These courses are online and instructor led and cannot be accessed through Blackboard. Contact our office for access information at (847) 543-2615 or email professionalworkshops@clcillinois.edu.

SPANISH FOR MEDICAL PROFESSIONALS Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class, designed specifically for healthcare professionals, will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture and know how to ask the questions crucial to quality healthcare. Whether you speak some Spanish and need a refresher, or speak no Spanish, you will complete the course with the skills you will need to effectively communicate with your Spanishspeaking patients.

7712 PALH 4-800 Online Monday, April 7 to Friday, May 2 $145 UGotClass

NEW! SPANISH FOR MEDICAL PROFESSIONALS II If you understand basic Spanish, or if you have successfully completed Spanish for Medical Professionals, this class will expand your knowledge of the Spanish language.

You will learn about the near future, present progressive, the command or imperative tenses, direct objects, increase your medical vocabulary and practice interviewing patients, taking health history, diagnosing, giving instructions and prescribing medica

giving instructions and prescribing medication. You will improve your communication skills with your Spanish speaking patients and conquer the frustrating communication gap that can occur.

7713 PALH 30-800 Online Monday, April 7 to Friday, May 2 $145 UGotClass

NEW! DEMENTIA CARE As baby boomers age, the 21st century workforce is challenged to care for an exponentially growing population of persons with dementia. You will gain essential knowledge and understanding about neurological diseases that affect cognition and memory and practical application of effective skills for supporting persons with dementia. Nearly all disciplines benefit from expertise in dementia care specialists, as do families of persons with dementia. You will come away with increased knowledge in how to care for persons with dementia. Expertise in this growing area of human services also enhances your resume.

7707 VALH 15-800 Online Monday, February 3 to Friday, March 28 $495 UGotClass

7708 VALH 15-801 Online Monday, April 7 to Friday, May 30 $495 UGotClass

QUESTIONS? CALL (847) 543-2615

Massage Therapy Continuing Eduation

Massage Therapy Continuing Education The College of Lake County is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as an approved continuing education provider. Courses are intended for licensed massage therapists, certified body workers or estheticians. Provider #451802-11 Plan ahead, don’t forget your massage license expires on 12/31/2014.

For instructor bios, visit wpdi.clcillinois.edu/ professional/massage.asp

NEW! SUPINE TIATSU…ACUPRESSURE

Traditional Shiatsu is done on a futon mat; Tiatsu modifies the work to the massage table. Shiatsu massage addresses the body’s 12 energy meridians that keep all the organs and organ systems in balance. You will learn to sense “ki” energy in yourself and others, how to transition around the body in a smooth manner, limb rotations and stretches.

Eligible for 6 CE’s.

7714 PALH 81-001 Saturday, February 22 9 a.m. to 3:30 p.m. $149 R230

Southlake Campus 1 Session

S. Fullington

ACCUPRESSURE SHIATSU: CHAIR Advance your chair massage technique by learning acupressure points on the back, arms and legs. Certain points are accessed for tight back, neck and shoulders. Learn how to use save your thumbs by using forearms and elbows. You will also learn how to incorporate stretches to clients while they are sitting in the chair. You can even learn some basic stretches to send them home with. Eligible for 6 CEs to licensed massage therapists.

7717 PALH 86-001 Saturday, April 5 9 a.m. to 3:30 p.m. $149 R228

Southlake Campus 1 Session

MEDITATION AND YOGA FOR MASSAGE Take a journey into the deep healing dimensions of mindful practice as you explore a variety of meditation and yoga techniques to enhance your massage practice. Learn some basic yoga poses that will increase your strength and flexibility as you move around the table. Learn for yourself…teach and empower your clients. Meditation helps create calmness, even long after the meditation session is done. Massage therapists who meditate find that the effects of this self-care practice often follow them into their massage session rooms. This session will be taught in a mat room at the Grayslake campus. Wear comfortable clothing and bring a blanket and a towel. Eligible for 4 CEs for licensed massage therapists.

7715 PALH 82-001 Friday, March 7 5-9 p.m. $99 T333

Grayslake Campus 1 Session

S. Fullington

NEW! INTRODUCTION TO AROMATHERAPY Breathe deep, relax and enjoy aromatic scents as you are introduced the use of aromatherapy in your massage practice. You will learn the history and use of aromatherapy, understand different grades of essential oils: cosmetic, food and therapeutic, as well as practice the safe application of essential oils both topical and environmental. Discover the ten most common and effective essentials oils and oil blends used to enhance a massage therapy session. This interactive workshop includes hands-on table time to practice new skills. Dress comfortably and bring a sheet for table time. The course fee includes supplies. Eligible for 3 CEs to licensed massage therapists.

7716 PALH 83-001 Grayslake Campus Thursday, February 20 1 Session 6-9 p.m. $65 T333 S. Canga

Attention: This class is also available to the general public for those interested in better understanding the use of aromatic scents for personal use. You must enroll in CBOD 10-001 (class 7524). Call (847) 543-2022 for assistance.

S. Fullington

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

PERFORMANCE MASSAGE FOR THE ENDURANCE ATHLETE (1.0-0) 1 HOUR If you work with clients who actively train for athletic improvement or competition or would like to expand your practice to serve that population, this two-day workshop is for you. You will learn how to support your clients from start line to finish! We will explore, in detail, how to best work with those who swim, bike, run, are triathletes or ironmen, or pursue other endurance sports.

Topics will include: what makes the endurance athlete unique, techniques for effective massage sessions and how to expand your practice to attract endurance athletes.

This class will be taught at the CLC massage therapy clinic at the Southlake Campus.

Massage tables will be provided. Class will make use of hydrocollator. Students must bring their own sheets (fitted and flat), chest drape, face cradle cover and massage oil or lotion. Students should wear comfortable and professional clothing suitable for giving massage to clients. Eligible for 14 CEs to licensed massage therapists.

7721 VALH 85-004 Wednesday, May 14 and Friday, May 16 8 a.m. to 4:30 p.m. $350 R230

Southlake Campus 2 Sessions

E. Winick 19

Massage Therapy Continuing Eduation PREGNANCY MASSAGE CERTIFICATION (1.0-0) 1.0 HOUR You will be certified by the American Pregnancy Massage Association as a “Prenatal Massage Therapist” by successfully completing this 21-hour prenatal certification course. You will learn how to work with clients during pregnancy and labor. Through lecture, discussion and hands-on practice, including a session with a pregnant client, you will receive immersion in what makes the maternity client unique, benefits and contraindications of prenatal massage and how to design a session for a pregnant client including unique techniques and approaches.

Included is an overview of labor massage.

The course is approved by the American Pregnancy Massage Association and is also eligible for 21 CEs through NTBCMB for licensed massage therapists.

Requirements: Participants must bring two sets of sheets plus chest drape, blanket and face cradle covers, massage oil/lotion and pillows (at least three standard size pillows or one standard and one body pillow). You should wear comfortable and professional clothing suitable for giving a massage to clients. The final day of training will include practicing on pregnant clients from the surrounding area. All participants will complete a written test and perform a hands-on practicum to evaluate comprehension of prenatal massage techniques to be awarded certification. The sessions will be taught at the CLC massage therapy clinic. Massage tables will be provided.

Certification: To receive certification and CE credit for this course, participants MUST attend 100 percent of class time, achieve an 80 percent or higher on the written exam and satisfactorily complete a hands-on practicum performed on the final day of class.

Participants who do not qualify for certification may be asked to complete additional study and practice to complete the certification requirements.

7718 VALH 85-001 Southlake Campus Wednesday and Friday 3 Sessions April 30 and May 2 8 a.m. to 4:30 p.m.

AND Saturday, May 3 8 a.m. to 3 p.m. $525 R230 E. Winick

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Career & Workforce—Professional Development WORKING THE FIVE ELEMENTS (1.0-0) 1.0 HOUR Asian medicine, especially ayurveda and now polarity therapy, a Western adaptation, recognize the Five Elements as an understanding of the universal qualities of energy movement on a mental, emotional and physiological level of expression. The energies were given the names of five elements – space, air, fire, water and earth. You will explore the Five Elements individually and learn bodywork techniques to address their possible imbalances. Understanding the qualities of the Five Elements and their eventual application lends a deep wisdom as to the cause and effect of physiological dysfunction. Eligible for 14 CEs to licensed massage therapists.

7719 VALH 85-002 Saturdays March 15-22 8 a.m. to 3:30 p.m. $299 R230

Southlake Campus 2 Sessions

D. Fazio

INTRODUCTION TO CRANIAL SACRAL MASSAGE (1.0-0) 1.0 HOUR In this two-day workshop, Dr. Fazio instructs in the techniques involved in this gentle, hands-on manipulation of the soft tissue and bones of the cranium, spine and pelvis. This technique, part of polarity therapy that deals with cranial impulse, targets the membranes and cerebrospinal fluid that surrounds and cushions the brain and spinal cord. This system is the primary mechanism for nerve impulses (motor and sensory) from the central nervous system to the various organ systems of the body and feedback returning to the brain. You will learn to palpate rhythms at the various listening stations in the body, identify the movements of the body induced by the cranial rhythm, identify tissue release, induce and track a “stillpoint” in the cranial rhythm. Eligible for 14 CEs for licensed massage therapists

Dr. Damon Fazio, ND RPE RPP LMT (Naturopathic Doctor, Registered Polarity Educator, Registered Polarity Practitioner and Licensed Massage Therapist) is the founder and director of EarthWise Therapies and conducts programs in polarity therapy, cranial therapy and homeopathic education throughout the country. Read his bio at: http://wpdi.clcillinois.edu/professional/massa geInstructorBios.asp.

On Polarity Therapy: Polarity therapy is a natural healthcare system that works with the human energy field. Energy fields and currents exist everywhere in nature. Polarity therapy asserts that the flow and balance of energy in the human body is the foundation of good health. When energy is unbalanced, blocked or fixed due to stress or other factors, pain and disease arise. In the polarity model health is experienced when energy systems function in their natural state and energy flows smoothly without significant blockage or fixation.

7720 VALH 85-003 Saturdays, April 5-12 8 a.m. to 3:30 p.m. $299 R230

Southlake Campus 2 Sessions

D. Fazio

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

QUESTIONS? CALL (847) 543-2615

Wellness Pharmacy Training

Wellness

Pharmacy Technician

Consumer Wellness Advocate (CWA) Instructor Training Program For years, CPR training has helped save millions of lives after the onset of an emergency. The Wellness Registry’s CWA Certification Program helps prevent having to use CPR in the first place! Unlike CPR training that includes chest compressions and multiple-choice exams, the wellness-based CWA consumer-level certification process includes the following: ten evidence-based skills for enhanced well-being, a proprietary Rating of Perceived Wellness (RPW) assessment and an online interactive continuousimprovement forum and personal journal.

Program requirements: High school diploma or GED, adequate knowledge of ninth and tenth grade math (algebra), proficient in English (verbal and written communication skills), no prior criminal record, 18 years old (some exceptions), hand to eye coordination and finger agility.

NOTE: All pharmacy technicians must be nationally certified. This course will prepare you for both national certification exams.

This workshop will provide you with everything necessary to deliver the CWA certification to organizations and individuals in your community, potentially earning income, promoting yourself and building your professional practice in the process!

The instructor training program includes: • Comprehensive training program • Official status as a CWA Certification Instructor on The Wellness Registry • Facilitator’s manual (includes everything required to facilitate the CWA certification course) • Two years membership in the online CWA Network

This workshop will also include a working lunch as part of the training day.

Recommended Audience: HR professionals, wellness professionals, nurses, school administrators, coaches, corporate trainers, community outreach organizers and those with a passion for being well.

Friday, March 21, 8:30 a.m. to 4:30 p.m.

Southlake Campus, room R230 Friday, May 16 , 8:30 a.m. to 4:30 p.m.

Grayslake Campus, room T323

PHARMACY TECHNICIAN TRAINING (7-0) 7 HOURS CLC’s professional Pharmacy Technician Program will put you on the path to a new career. The 105 hours of classroom instruction are designed to teach you the fundamentals and practical skills needed to prepare for entry-level work in a pharmacy setting. The program is provided by MK Education and is taught by pharmacy professionals who bring real-life experience to the classroom.

There are no classes held on Monday, March 24, Wednesday, March 26 and Saturday, March 29 due to spring break.

7731 VALH 95-001 Monday and Wednesday January 27 to May 7 6-9:45 p.m. $1,499 T332

The U. S. Department of Labor estimates that pharmacy technician jobs will increase 32 percent by 2020, much faster than the average for all occupations.

With the growing need for pharmaceuticals and a rapidly expanding healthcare field, the timing has never been better to begin a career in the industry. About 71 percent of pharmacy technician jobs are in retail pharmacies, grocery stores or mass retailers.

Grayslake Campus 28 Sessions

MK Education

7732 VALH 95-002 Southlake Campus Saturdays, February 1-May 10 14 Sessions 8 a.m. to 3:30 p.m. $1,499 R102 MK Education

Attend a FREE Pharmacy Technician information session at 6 p.m. on Wednesday, January 15 at the Southlake Campus, Room V336. Register online at www.clcinfosessions.eventbrite.com.

Instructor: Dr. Francis Ardito Cost: $299

To register and pay online visit www.clcevents.eventbrite.com.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

21

Veterinary Assistant Event Planning

Career & Workforce—Professional Development

Veterinary Assistant

Event Planning

With pet ownership on the rise, the need for skilled veterinary assistants is in great demand. Working with veterinarians and veterinary technicians, veterinary assistants help provide medical care as well as facilitate positive customer relationships. According to the Bureau of Labor Statistics, employment is expected to increase up 35 percent between the years of 2006 and 2016.

Potential employers include veterinarian clinics, animal hospitals, governmental animal control facilities and pet adoption facilities.

VETERINARY ASSISTANT TRAINING (7-0) 7 HOURS Take your love of animals and turn it into a career. Learn to assist veterinarians and veterinary technicians as you provide medical care to sick and injured animals. This course includes 120 hours of study, 30 of which are in a clinical externship setting. Learn how to help in the office as well as with examinations, hospital procedures, surgical preparation, laboratory tests and customer relations.

The program is provided by MK Education and is taught by veterinary professionals who bring real-life experience to the classroom.

Please note that the clinical externship will most likely take place during normal business hours and successful completion of the externship is required to graduate. Externship dates will be given in the first month of class to insure ample time to inform employers of your training, if needed, as time off from work may be required depending on your schedule.

Attend a FREE Veterinary Assistant information session at 6 p.m. on Thursday, January 16 at the Grayslake campus, room T332. Register online at www.clcinfosessions.eventbrite.com.

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PROFESSIONAL WEDDING PLANNING (1-0) 1 HOUR Planning the perfect wedding is a task for a professional. Budgeting, contract negotiations, working with vendors, resolving etiquette dilemmas and managing client expectations are only some of the responsibilities a planner needs to confidently handle. From the engagement, to the rehearsal dinner, to the ceremony, reception and honeymoon, each element provides unique challenges.

If you are ready to enter the wedding planner field, this class will prepare you to run a successful business to create the special day your client has dreamed of and deserves.

Course Prerequisites and Special Notes

A high school diploma or GED is required.

Students must be able to write and speak in English and have no prior criminal convictions. Students will be required to meet all health requirements including immunizations and drug testing prior to placement in the clinical portion of the course. Additionally, passing a criminal background check for work in the clinical externship is required.

The fees for these services are NOT included in the course fee. Details will be provided at the information session.

In addition, because of the inherent requirements of the profession, students must have the following minimum abilities sufficient for safe and successful practice of veterinary duties: able to lift 30 pounds unassisted, psychomotor skills (eye-hand coordination and finger dexterity) and visual acuity (normal or corrected).

There are no classes held on Tuesday, March 25 and Thursday, March 27 due to spring break.

7700 PVET 1-001 Grayslake Campus Tuesday and Thursdays 25 Sessions January 28 to May 15 6-9:45 p.m. $2,199 T332 MK Education

7630 PHOS 12-001 Grayslake Campus Monday and 8 Sessions Wednesdays, February 17 to March 12 6-8 p.m. $199 T333 C. Harris

ADVANCED MEETING AND EVENT PLANNING (1.5-0) 1.5 HOURS Take your skills to the next level! In this expanded advanced course, you will go behind the scenes of event planning as well as explore the tricky etiquette and ethical situations that can arise as a planner. By learning to work with vendors and volunteers, plan food and beverage operations and arrange for entertainment you will gain expertise required to be successful. You will also learn to recognize potential risks while planning events. Through real-life application of practical strategies to manage people, property and goodwill, you will master all that is needed to enhance an event.

7629 PHOS 11-001 Mondays and Wednesdays March 31 to May 7 6-8 p.m. $249 T333

Grayslake Campus 12 Sessions C. Harris

QUESTIONS? CALL (847) 543-2615

Hospitality

Renew now! Due to changes from the State of Illinois, all food safety licensees will have a new process starting July 1, 2014.

If your certificate expires before July 1, you can renew with the refresher 5-hour class. If your certificate expires after July 1, you will have to complete an 8-hour class with exam.

Hospitality BASSET Protect your liquor license and reduce your risk as an alcohol server. Liquor license owners, alcohol sellers and servers learn how to determine servability of patrons, the physical and psychological effects of alcohol, local ordinances of alcohol consumption and driving, Blood Alcohol Concentration and determination of proper IDs. BASSET is certified by the Illinois Liquor Control Commission and is required by the Lake County Commission and various other municipalities for facilities licensed to serve and sell alcohol. The course does NOT prepare individuals to be bartenders. Certificates: Effective 12/1/2010: Requests from past and current students to replace a BASSET “Certificates of Completion” will be honored for up to three years from the class date.

7613 PHOS 1-001 Monday, February 3 6-10 p.m. $49 T334

7614 PHOS 1-002 Saturday, March 1 8 a.m. to 12 p.m. $49 T323

7615 PHOS 1-003 Monday, April 7 6-10 p.m. $49 T334

7616 PHOS 1-004 Saturday, May 3 8 a.m. to 12 p.m. $49 T323

Grayslake Campus 1 Session

BASSET IN SPANISH Proteja su licencia para licores y reduzca el riesgo como servidor de alcohol. Los dueños de licencias para licores, los vendedores y los servidores de alcohol aprenderán a determinar cómo servir a los clientes, los efectos físicos y psicológicos del alcohol, ordenanzas locales sobre el consumo de alcohol y el manejo de autos, la Concentración de Alcohol en la Sangre, y la determinación de identificación apropiada. El programa BASSET está certificado por la Comisión de Control de Licor de Illinois, y es requerido por la Comisión del Condado de Lake y varias otras municipalidades para comercios con licencia para servir y vender licor. Este curso NO enseña a las personas a cómo preparar bebidas alcohólicas.

7617 PHOS 2-001 Monday, March 3 6-10 p.m. $49 T326

A. DeMarco

Grayslake Campus 1 Session

A. DeMarco

Grayslake Campus 1 Session C. Parr

Grayslake Campus 1 Session

C. Parr

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session

J. Alvarez

FOOD SAFETY REFRESHER Attention certified food service sanitation managers seeking renewal of your five-year Illinois Department of Public Health (IDPH) Food Service Sanitation Manager Certification (FSSMC). This refresher is a condensed version of the 15-hour FSSMC certification course and is for renewal only.

You must bring your IDPH license and a #2 pencil to this class. A textbook must be purchased prior to class.

7618 PHOS 3-001 Grayslake Campus Thursday, February 13 1 Session 9 a.m. to 3 p.m. $60 T333 J. Alvarez

7619 PHOS 3-002 Thursday, April 10 9 a.m. to 3 p.m. $60 V328

7620 PHOS 3-003 Thursday, May 8 9 a.m. to 3 p.m. $60 T333

Southlake Campus 1 Session

J. Alvarez

Grayslake Campus 1 Session

J. Alvarez

RE-CERTIFICACION DE SANIDAD Este curso de 5 horas es requerido por el Departamento de Salud del Estado de Illinois para renovar el certificado de sanidad antes que se expida. El curso cubre los aspectos más importantes para preparar y servir alimentos sanos y la prevención de enfermedades alimenticias. Este curso puede ser tomado en cualquier tiempo dentro de los 5 anos de su certificado. Este curso es solo para personas que desean renovar el certificado que no se ha vencido. Se requiere presentar el certificado vigente el día de clase.

7628 PHOS 4-001 Thursday, March 13 4-10 p.m. $60 S206

Lakeshore Campus 1 Session J. Alvarez

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Teacher Education

Career & Workforce—Professional Development

Teacher Education These are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

All classes listed below run from February 3 to April 25 and cost $199. They offer between 30 and 45 CPDUs each.

SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION

READING FUNDAMENTALS

Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 7679

Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 7680

Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 7681

STRATEGIES FOR DIVERSE LEARNING NEEDS

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Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 7682

Educational Assessment: Assessing Student Learning in the Classroom PTCH 63-800 – Class number 7683

Learning Disabilities PTCH 68-800 – Class number 7696

Teaching Elementary Math Conceptually PTCH 69-800 – Class number 7697

Why DI?: An Introduction to Differentiated Instruction PTCH 71-800 – Class number 7699

Behavior is Language: Strategies for Managing Disruptive Behavior PTCH 64-800 – Class number 7684

Attention Deficit Disorder PTCH 65-800 – Class number 7685

Autism and Asperger’s Disorder PTCH 65-801 – Class number 7686 Child Abuse PTCH 65-802 – Class number 7687 Drugs and Alcohol in Schools PTCH 65-803 – Class number 7688

Harassment, Bullying and Cyber-Intimidation PTCH 65-804 – Class number 7689 Inclusion PTCH 65-805 – Class number 7690 Teaching Diversity PTCH 65-806 – Class number 7691 Traumatized Child PTCH 65-807 – Class number 7692

Violence in Schools PTCH 65-808 – Class number 7693

Advanced Classroom Management PTCH 65-809 – Class number 7694 Understanding Aggression PTCH 67-800 – Class number 7695 Ethics and Safety in Education PTCH 70-800 – Class number 7698

QUESTIONS? CALL (847) 543-2615

Personal Success Program

Personal Success Program The Personal Success Program (PSP) offers a variety of vocational courses to meet the needs of students 18 years and older with mild to moderate cognitive impairment. The program’s focus is on gaining vocational skills to acquire entry-level employment.

Each class is led by a content expert who has experience teaching people with disabilities. A special education teacher will be present in most classes to provide additional supports. The curriculum is designed to be delivered at a level and pace that is appropriate to the needs of each student.

All students must register through the Continuing Professional Development Department. Call the Customer Service Center for information at (847) 5432615 or visit http://wpdi.clcillinois.edu/ professional/personalSuccess.asp for more information and a Spring 2014 registration form.

Attend a FREE Personal Success Program information session at 6 p.m. on Monday, January 27 in Room V336 at the Southlake Campus in Vernon Hills. Register online at www.clcinfosessions.eventbrite.com.

NEW! INTRODUCTION TO NATURAL FOODS An extension of the PSP Food Service skills program, Introduction to Natural Foods will teach students about the growing consumer demand of natural foods in restaurants, grocery stores and local farmer's markets. The class will reinforce basic food safety and food handling skills, introduce students to the nutritional benefits of natural foods and provide hands-on experiences in food production and preparation.

7733 PPSP 16-001 Grayslake Campus Tuesdays 13 Sessions February 11 to May 13 10 a.m. to 12 p.m. $425 T323 L. Destry CHILDCARE 2: PLANNING ACTIVITIES FOR PRESCHOOL Make childcare fun, as well as educational, for the little ones in your care. You will develop safe and age appropriate learning activities for pre-school age children.

Activities in the areas of fine and gross motor skills, music, reading, listening, math, science and self-help skills will be explored, prepared and planned.

7774 PPSP 12-001 Grayslake Campus Tuesdays 13 Sessions February 11 to May 13 12-2 p.m. $425 T323 G. Johnson

NEW! PET CARE 2 - INTRODUCTION TO ANIMAL HEALTH Building upon the skills and concepts learned in the Pet Care 1 course, this class will introduce students to more advanced topics in health, nutrition, training and proper care of dogs and cats. Students will also learn more about caring for other animals that are commonly kept as pets and found in pet stores including fish, birds, reptiles and small mammals.

7766 PPSP 21-001 Southlake Campus Wednesdays 13 Sessions February 12 to May 14 10:30 a.m. to 12:30 p.m. $425 V222 A. Wienckowski

COMPUTER SKILLS FOR THE WORKPLACE Build confidence using personal computers.

In this hands-on class, you will learn basic workplace computer skills including how to create and save folders and files, sending and receiving emails, creating basic documents, letters, memos and spreadsheets.

7765 PPSP 10-001 Southlake Campus Wednesdays 13 Sessions February 12 to May 14 1:30- 3:30 p.m. $425 V234 P. Palmersheim

KEYBOARDING SKILLS 1 Explore the basics of keyboarding plus the parts of a computer. Discover the keyboard and begin to touch type the alphabet and special characters. Using the Microtype keyboarding program, you will progress at your own pace.

7764 PPSP 5-001 Grayslake Campus Thursdays 13 Sessions February 13 to May 15 10 a.m. to 12 p.m. $425 T338 G. Johnson

NEW! RETAIL 2 - CASHIER TRAINING This course is designed to provide cashier training that recognizes the individual needs and learning pace of each student. The skills will be taught through a combination of instructor-led lecture, hands-on group activities and computer-based cashier training that will provide students with thorough practice in the customer and payment scenarios they will encounter on the job. The training is designed to familiarize students with pointof-sale (POS) technology, payment methods and current processes that they will be expected to know as a cashier in the modern world of retail.

This course was made possible by a CLC Foundation Grant.

7767 PPSP 26-001 Grayslake Campus Thursdays 13 Sessions February 13 to May 15 1-3 p.m. $425 T338 R. Jaske

No PSP classes March 25, 26 or 27 for Spring Break

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

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Online Classes

Career & Workforce—Professional Development

Online learning anytime, anywhere... just a click away!

Most courses start at just $99!

Two online options: Hundreds of engaging courses

Continuing Professional Development offers a variety of online courses including:

Instructor-led

Self-paced Tutorials

Patient, experienced professionals lead instruction.

Course work is completed independently based on your schedule.

Learn from the comfort of your computer.

Computer Applications

• Most courses meet for 6 weeks (12 lessons)

Work when you want,where you want.

• Hundreds of self-paced courses

Database Management

• Hundreds of engaging courses

• Classes start every month

• Start as low as $99

• Start when you want

• Self-directed courses – you set the pace

• Range from $99 – 399

Web Programming Graphic and Multimedia Design Business Communications Management and Leadership Health and Wellness Teaching and Education

Online Courses for Educators Additional online courses for educators (offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing on page 24.

Online courses provided by See page 11 for additional UGotClass Online classes for those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visit wpdi.clcillinois.edu/professional/online.

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QUESTIONS? CALL (847) 543-2615

Let the experts guide you to success.

Illinois Small Business Development and International Trade Center

Schedule a free, one-on-one counseling session with one of our small business advisors or with our International Trade Specialist.

Start, stay and grow a strong business domestically and globally with the support of the Illinois Small Business Development and International Trade Center.

wpdi.clcillinois.edu/sbdc

Services include:

IllinoisSBDC@clcillinois.edu

(847) 543-2033

Free, confidential, one-on-one business advising in English or Spanish with area experts Assistance developing business plans and financial statements Aid forming strategic marketing plans Support securing loans with local lenders and service providers Interactive, low-cost workshops International business planning Access to network of trade resources Assistance in foreign market entry

The Illinois SBDC International Trade Center is funded in part through a cooperative agreement with the U.S. Small Business Administration, the Department of Commerce and Economic Opportunity and the College of Lake County. All SBA programs are extended to the public on a nondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Please contact us at (847) 543-2033 or TDD: (847) 223-0134.

“This service has been invaluable! When I walked in the door, I didn’t know if I had the potential to be a successful small business owner. Now, I feel like I will make it. My SBDC advisor is an inspirational business coach who listened to my needs and shared her business acumen with me!”

—Ellen Corey, Coaching by Corey (Wellness Coach)

Save the Date!

Important event to start and grow your business

Thursday, June 5, 2014 Breakout Sessions Valuable Resources Networking For information, call (847) 543-2033 or visit wpdi.clcillinois.edu/sbdc.

Small Business Workshops

Accounting and Finance QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTION This class is designed for users who have less than six months experience working with QuickBooks. Topics include setup of new files, processing banking, accounts receivable and accounts payable transactions, reconciliation of bank and credit card accounts and running basic financial reports.

Prerequisites: Able to use Microsoft Windows products.

7738 TBSM 20-001 Wednesday February 12 8 a.m. to 5 p.m. $150 T338

7739 TBSM 20-002 Wednesdays April 23 to May 7 6:30-9 p.m. $150 T338

INTERMEDIATE QUICKBOOKS In this session, you will learn how to analyze financial data to better understand your business; create and customize reports; track and pay sales tax. Learn payroll functions such as setting up payroll information and schedules, payroll tracking and processing payment of payroll taxes.

7783 TBSM 21-001 Wednesday, May 14 6:30-9:30 p.m. $100 T338

Grayslake Campus 1 Session

B. Ritzwoller

Grayslake Campus 1 Session

Start-Up and Business Planning

B. Ritzwoller

NEW! BUSINESS PLAN - START TO FINISH

Grayslake Campus 3 Sessions B. Ritzwoller

This six-week, hands-on workshop is designed to create an actionable business plan for a start-up or recently started business. We will start with the basics of market research and use the material to build a bankready business plan. Included in the final document are market, human resource and financial requirements for turning an inspired business idea into a successful business. By the end of this course, you will have your own personal business plan that can be your roadmap for success. Prerequisite: Starting a Business in Illinois

7781 TBSM 1-001 Grayslake Campus Tuesdays, February 11 6 Sessions to March 18 6:30-8:30 p.m. $199 T326 J. Osmond

NEW! START STRONG BUSINESS BOOT CAMP This accelerated small business boot camp will explore business fundamentals needed to start and run a new business. Evaluate your business idea including personal objectives, business feasibility, market potential and financial strength. This class will provide the resources, support and motivation to prove that a dream of business success is within reach. Individualized counseling by a certified business advisor is included with this class to address specific concerns and challenges.

7782 TBSM 2-001 Tuesdays April 1-22 6:30-8:30 p.m. $150 T326

Grayslake Campus 4 Sessions

J. Osmond

STARTING YOUR BUSINESS IN ILLINOIS Starting a business in Illinois isn’t as simple as pressing a button. There are laws, regulations and reports a company must abide by and produce. We will discuss important aspects of business ownership and receive handouts that include information on agencies to contact. Don’t be sorry, be safe. Learn what is required to start a business in Illinois.

7709 TBSM 10-001 Tuesday, February 4 6:30-8:30 p.m. $25 T326

7710 TBSM 10-002 Tuesday, April 29 6:30-8:30 p.m. $25 T326

Grayslake Campus 1 Session

J. Osmond

Grayslake Campus 1 Session

J. Osmond

VETERANS EXPLORING FRANCHISE OWNERSHIP Did you know that there are strong parallels between military experience and franchising?

Both run on systems and processes and offer extensive training and support. This educational workshop is for veterans only (transitioning, retiring or unemployed) who are looking for honest, accurate information about franchise ownership in order to make an informed decision about their future. Franchises are small businesses that create jobs and over 400 franchisors offer discounts for veterans because they want you. Learn what questions to ask, how to evaluate franchise opportunities and what funding options are available.

7779 TBSM 47-001 Wednesday, March 12 6-8 p.m. $25 V328

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Southlake Campus 1 Session L. Pollock

QUESTIONS? CALL (847) 543-2033

Small Business Workshops PLANNING FOR CONTINUITY: BUY-SELL AGREEMENTS What are your goals for your business once you are no longer able to work or wish to retire? We will discuss buy-sell agreements with partners and other methods of setting the groundwork for the continuity of your business. This class is a must if your business has more than one owner.

7622 TBSM 46-002 Wednesday, March 5 6:30-8 p.m. $15 V232

EXPLORING FRANCHISE OWNERSHIP This workshop will help you understand the pros (and even the cons) of franchise ownership. There are thousands of concepts to choose from, as well as different business models and the legal and financial aspects to consider and this presentation will cover them all. We’ll also talk about how the Federal Trade Commission protects franchise owners, how to read Franchise Disclosure Documents, what questions to ask and which concepts have proven to be recession resistant.

7780 TBSM 48-001 Wednesday, April 23 6-8 p.m. $25 V328

Southlake Campus 1 Session L. Pollock

Marketing and Sales NEW! MAKING THE CASE FOR MOBILE MARKETING Today, many consumers are using mobile devices to find what they need, assess their options, make decisions and make purchases.

Small businesses who start embracing mobile devices now will be the ones best able to compete. Let us help you understand this mobile transition so you are not left behind.

7851 TBSM 15-001 Thursday, April 24 8:30-10 a.m. $25 V308

Legal Aspects of Business Ownership GROWING YOUR BUSINESS/ KEEPING YOUR MONEY To start a business takes guts and money; to keep it going and growing takes other talents and resources. Join a business attorney in a roundtable setting to discuss various legal aspects affecting your business. Take home the “how to” to start, run and grow your business while saving time, trouble and money. Sign up for one session or all!

Register and attend five sessions and receive a free one-hour session with one of your instructors.

FORMATION OF BUSINESS Which type of entity should you establish?

An S-Corporation? A limited liability company? This session will explore the advantages and disadvantages of various business entities such as corporations, limited liability companies, partnership and other forms of conducting business.

7621 TBSM 46-001 Southlake Campus Wednesday, February 19 1 Session 6:30-8 p.m. $15 V232 Ginsburg/Saunders

Southlake Campus 1 Session

Southlake Campus 1 Session Ginsburg/Saunders

EMPLOYEE VS. INDEPENDENT CONTRACTOR Do you plan to hire employees or intend to engage independent contractors? We will discuss the different rules and regulations regarding classification of workers as employees vs. independent contractors and discuss the different agreements you should have in place. We will also briefly discuss employee benefit plans.

7623 TBSM 46-003 Wednesday, March 19 6:30-8 p.m. $15 V232

Southlake Campus 1 Session Ginsburg/Saunders

INTELLECTUAL PROPERTY Does your business have confidential information, a trade name or have proprietary ways of doing business? We will discuss various intellectual property rights and methods a business should employ to protect those rights.

7624 TBSM 46-004 Wednesday, April 2 6:30-8 p.m. $15 V232

Southlake Campus 1 Session Ginsburg/Saunders

THIRD PARTY AGREEMENTS: IMPORT/EXPORT BASICS This session will explore relationships your business has with vendors, customers and lenders and the various agreements with each of them. We will also discuss import/export issues.

7625 TBSM 46-005 Wednesday, April 16 6:30-8 p.m. $15 V232

Southlake Campus 1 Session Ginsburg/Saunders

S. Robinson

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

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Small Business Workshops

Career & Workforce—Small Business

GROWING AND SELLING YOUR BUSINESS We will discuss ways to grow your business through acquisitions and expansions. We will also discuss the processes of preparing your business for sale and buying and selling a business.

Social Media

7626 TBSM 46-006 Wednesday, April 30 6:30-8 p.m. $15 V232

Southlake Campus 1 Session

Ginsburg/Saunders

ASSET PROTECTION AND ESTATE PLANNING We will discuss estate planning and business planning issues to help the business owner protect his or her assets. We will discuss the use of trusts, limited liability companies and other vehicles.

7627 TBSM 46-007 Wednesday, May 14 6:30-8 p.m. $15 V232

Southlake Campus 1 Session Ginsburg/Saunders

HOW THE PROS VALUE YOUR BUSINESS: WHAT YOU SHOULD KNOW! Discover how you can increase the value of your business by learning how professionals determine its value. Knowing what your business is worth is important when making financial decisions such as whether to buy, sell or expand. Take this class to understand the value of your business and the factors that drive it.

7858 TBSM 44-001 Friday, May 2 11:30 a.m. to 1 p.m. $25 V302

Southlake Campus 1 Session

K. Knapp

NEW! SOCIAL MEDIA BOOT CAMP FOR SMALL BUSINESS

Register for the series of four sessions and save!

If you want to know why social media matters to your small business, this boot camp will answer your questions and set you on the path to success. Starting with an introduction to basic social media concepts, you will learn the tools to guide your business. Social media platforms such as Facebook, LinkedIn, Twitter, and Pinterest will be discussed as well as Google Local in order to help you embrace social media as a key part of your success strategy. This boot camp is intended for those with little to no experience with social media. This class will not help users set up business profiles or complete a marketing plan but rather explain why social media should be taken seriously as an opportunity for small businesses to grow in their communities.

Do you wnat to earn the Social Media Specialist Marketing Certificate? Turn to page 9 for details.

7843 TBSM 35-001 Tuesdays April 8-29 1-4 p.m. $175 V328

C. Hilbert

NEW! SOCIAL MEDIA MARKETING

This class is a great introduction to the fundamentals of the social media landscape and social media strategy. It covers demographics, plan development, content strategy, keyword search and more.

7844 TBSM 36-001 Tuesday, April 8 1-4 p.m. $50 V328

Southlake Campus 1 Session

C. Hilbert

NEW! SOCIAL MEDIA ENGAGEMENT

Learn best practices to create a social brand for your business, create communities and attract “influencers.” This class also covers how to use social media to manage your customer service and how to read and interpret very useful analytics.

7845 TBSM 37-001 Tuesday, April 15 1-4 p.m. $50 V328

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Southlake Campus 4 Sessions

Southlake Campus 1 Session C. Hilbert

NEW! SOCIAL MEDIA PLATFORMS What is the best platform for your specific business? This class offers an overview of the critical features of Facebook, LinkedIn, Twitter, Pinterest and social advertising.

7846 TBSM 38-001 Tuesday, April 22 1-4 p.m. $50 V328

Southlake Campus 1 Session C. Hilbert

NEW! SOCIAL MEDIA LOCAL Learn how to put your business on the map with Google Local. Whether you’re an auto mechanic or a family-owned store with multiple city-wide shops, Google Local can help get your business found.

7847 TBSM 39-001 Tuesday, April 29 1-4 p.m. $50 V328

Southlake Campus 1 Session C. Hilbert

QUESTIONS? CALL (847) 543-2033

Small Business Workshops

International Trade NEW! PRODUCT CLASSIFICATION – WHERE IT ALL BEGINS Join us for an interactive discussion about product classification. If you want to export your products, the first thing you need to do is classify them properly or you may not be able to obtain a required license. In addition, you could pay the wrong duties, include incorrect paperwork or have your products confiscated by customs officials in the destination country. Bring an example to class and we will help make sure your products are properly classified.

TBSM 91-001 Friday, April 4 11:30 a.m. to 1 p.m. $25 V336

Southlake Campus 1 Session

D. Nagel

Online Training Classes offered are for the new to the experienced business owner. These online classes are self-paced online learning modules. They cannot be accessed through Blackboard.

Classes provided by Small Business Spoken Here

Enroll in an individual class or take a series and save!

For more information and to register, visit http://illinois.smallbusinessspokenhere. com/lakecounty.aspx or call (847) 543-2033.

NEW! THE INS AND OUTS OF CERTIFICATE OF FREE SALES Certificates of Free Sales are essential when exporting health-related products, such as foods, cosmetics, health supplements, veterinary items, medical devices and pharmaceuticals. In this seminar, we will review stepby-step how to get your certificates so that your products can easily be exported into your destination countries. We will also cover some of the more challenging situations and possible solutions. Bring your questions and issues! Continental breakfast provided.

7803 TBSM 99-001 Wednesday, March 5 8:30-9:30 p.m. $25 V336

Southlake Campus 1 Session

D. Nagel

NAVIGATING HEALTHCARE REFORM: 5 THINGS EVERY BUSINESS OWNER MUST KNOW ($20) Whether you are a sole proprietor, a small or large business, you need to understand how Health Care Reform is impacting your health insurance coverage. More importantly, you should be prepared for the major provisions of reform coming in 2014. This class will help you in understanding many of the provisions of the Patient Protection and Affordable Care Act, while providing some guidance on how to effectively navigate Reform in 2014 and beyond. Estimated time to complete – 1 Hour

The following topics will be discussed during the class: • Grandfathering • How reform is already impacting your benefits • 2014 and when the major provisions of reform take effect • Pay or Play insurance mandate • Buying health insurance in 2014 and beyond

START STRONG SERIES (VALUED AT $225 FOR $175) This series of four classes will identify the steps to take to start your business on a firm foundation.

ARE YOU READY? ($50) Assess your entrepreneurial readiness.

Estimated time to complete – 2 Hours STARTING YOUR BUSINESS IN ILLINOIS ($25) What rules and regulations are required to start a business? Estimated time to complete – 1 Hour BUILDING YOUR BUSINESS TEAM ($75) Who should be on your team? Estimated time to complete – 4 Hours BUSINESS PLANNING MADE EASY ($75) Build your roadmap to success. Write your own business plan. Estimated time to complete – 8 Hours

GROW STRONG SERIES (VALUED AT $240 FOR $200) This series of four workshops work together to provide a plan that will take your business to the next level of success.

STRATEGIC PLANNING FOR SMALL BUSINESS ($100) Develop a plan that can propel your business to higher levels of success. Includes writing a strategic plan. Estimated time to complete – 8 Hours CASH FLOW - LIFEBLOOD OF YOUR BUSINESS ($50) It is a simple fact that “Cash is King!”

Estimated time to complete – 1 Hour MARKETING FOR SUCCESS ($50) Develop and implement a multi-faceted marketing plan. Includes writing a marketing plan. Estimated time to complete – 3 Hours MAXIMIZE YOUR RELATIONSHIPS ($40) Building successful relationships are vital to your success. Estimated time to complete – 1 Hour

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

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How to Register New students and students who have not attended classes in two years must submit a Student Admission Form in one of two ways: INTERNET: www.clcillinois.edu/applyconted.asp IN PERSON: At the Admissions and Records Office Room B101on the Grayslake Campus

1. Submit a Student Admission Form

Allow two working days to process your admission form application. You will receive your CLC student ID number in the mail. Visit www.clcillinois.edu/register to create your login.

2. Obtain CLC ID Number and Create myLogin

By Internet at www.clcillinois.edu/register When you are ready to select your classes, use the CLC Classes By Term. You must specify the semester and then a subject, such as English, to view the classes available. To select a subject area click on the magnifying glass and then press the ‘Look Up’ button. When you find a specific class section you want, make note of the four-digit class number.

To drop a class, you may go into myStudentCenter and select the course to drop by using the four digit class number.

3. Register for Classes

You may register on the Web or in person in the Admissions office, B101 at the Grayslake Campus, the Student Services office at the Lakeshore Campus or the main office at the Southlake Campus.

Online Self-Service requires that you have created myLogin. Once you have logged in, use the menu of options to add or drop classes, view your schedule, view grades or an unofficial transcript and use many other options. When you add or drop a class, check for a 'success' or 'error' message. Most errors are due to prerequisites not met or enrollment holds.

You are enrolled in a continuing education course. Students will no longer be dropped from continuing education classes for nonpayment. Payment of tuition and fees is your responsibility. If you wish to drop your classes, you must formally withdraw within the refund period or you will be obligated to pay. You may pay in full or enroll in the college’s installment tuition payment plan by your due date. Check the amount of your bill online by logging into myStudentCenter and selecting the “View, Pay or Setup Installment Payment Plan” link. Financial aid is not available for continuing education classes. For more information about payments, call (847) 543-2085.

4. Pay Tuition and Fees

Where to Register

• • • •

By Web from anywhere www.clcillinois.edu/register Grayslake Campus – 19351 West Washington Street, Grayslake Lakeshore Campus – 111 North Genesee Street, Waukegan Southlake Campus – 1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.edu or call (847) 543-2615 for information 32

Pre-registration is required for all classes. Classes fill quickly so register early!

Refund information: Students who withdraw from certificate programs or series offered by Continuing Professional Development prior to the first day of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition.

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

Payment Information Visit wpdi.clcillinois.edu/register or call (847) 543-2615 for information.

SBDC students should call (847) 543-2033

Campus Maps and General Information Visit www.clcillinois.edu/about or call (847) 543-2615.

The Workforce and Professional Development Institute (WPDI) is dedicated to meeting your professional training needs.

• Client Solutions – customized training (847) 543-2615 wpdi.clcillinois.edu/solutions • Continuing Professional Development – open enrollment courses (847) 543-2615 wpdi.clcillinois.edu/professional • Judicial Services – community services (847) 543-2185 (courses) (847) 543-2100 (volunteering) wpdi.clcillinois.edu/judicial • Illinois Procurement Technical Assistance Center – Government Contracting (847) 543-2025 wpdi.clcillinois.edu/ptac • Illinois Small Business Development and International Trade Center – Small Business (847) 543-2033 wpdi.clcillinois.edu/sbdc

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Save lives with defensive driving Judicial Services

wpdi.clcillinois.edu/judicial (847) 543-2185 (courses)

Judicial Services offers opportunities to improve your future and the future of your community through courses, workshops and volunteer opportunities.

Partnering with the 19th Judicial Circuit Court for over 20 years, Judicial Services offers the National Safety Council’s award-winning Defensive Driving Courses including the “Alive at 25” program.

“I just missed being killed by about three seconds.”

— Christine Burke praising CLC’s defensive driving course.

(847) 543-2100 (volunteering) judicialservices@clcillinois.edu

Christine Burke of Lake Barrington enrolled in our Defensive Driving Course.

While driving less than a week later, she used a lesson from the course to narrowly avoid getting smashed broadside by a car that ran a red light.

Burke said that she hesitated at the intersection, recalling a tip she learned in the defensive driving course called “delayed acceleration” waiting two or three seconds before entering an intersection if yours is the first car there. She credits this decision with saving her life.

Invest in your team

wpdi.clcillinois.edu/solutions

Client Solutions

(847) 543-2615 corporatetraining@clcillinois.edu

Bring powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their futures and professional growth. Empower your team and achieve organizational goals and objectives through customized training delivered by Client Solutions.

Client Solutions also offers national training options through Global Corporate College (GCC). As one of the founding members of the GCC, the College of Lake County offers corporations the delivery of consistent training across multiple locations – nationwide and worldwide.

“Empower your career with WPDI!” — Andy Kaufman, Speaker, Author, Executive Coach President, Institute for Leadership Excellence & Development, Inc

“There can be a perception that great career development requires too much money, too much time away from work, and a trip to somewhere expensive. As it turns out, one of the best places to invest in your career is right here in our backyard, at the College of Lake County. Beyond the expert insights you’ll get from the instructors, there’s also great networking with people from some of the best companies in the area. Invest in your career for less money and minimal time away.”

— Andy Kaufman

Compete for Government Contracts

wpdi.clcillinois.edu/ptac

Illinois Procurement Technical Assistance Center

(847) 543-2025 illinoisPTAC@clcillinois.edu

Have you ever wondered how to effectively sell your product or service to the government and develop a new customer base at the same time?

The IL PTAC will assist you with understanding the nuances of this marketplace, registration requirements and the benefits associated with certification. We will work together to understand your business and help you identify opportunities with the federal, state, county or municipal governments. After you identify an opportunity, we can answer your questions and assist with understanding the submission process and requirements.

Technical assistance is one of your most powerful tools for success in this market. Commit to your business’s future. Register now at http://ilsbdc.ecenterdirect.com or call (847) 543-2025. wpdi.clcillinois.edu illinoisPTAC@clcillinois.edu (847) 543-2025 The Illinois Procurement Technical Assistance Center (PTAC) program is funded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a service to those members of the business community interested in selling a product or service to the government (federal, state and local).

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198 Class Schedule (USPS 014-085) is published by the College of Lake County, with issues in April, May, June, July, August, October, November and December. Periodicals Postage paid at Grayslake, IL with additional entries.

ECRWSS RESIDENTIAL CUSTOMER

POSTMASTER: Send change of address to Credit Class Schedule, College of Lake County 19351 West Washington Street, Grayslake, IL 60030-1198 December 2013 – Volume 19, No. 6

Workshops For registration information, visit www.clcevents.eventbrite.com

Active Shooter Awareness, Prevention and Response for Business; Page 1 February 28 Active Shooter Awareness, Prevention and Response for Schools; Page 1 April 25 Consumer Wellness Advocate Instructor Training; Page 21 March 21 Leadership Series; Page 13

Topics include: • Communicating to Get the Job Done • Motivating through Conflict • Building a High Performance Team

February 7 March 7 April 4

Concealed Carry License Classes begin February 2014.

Visit wpdi.clcillinois.edu/professional/concealedCarry.asp for details.

Class Schedule 2014 Spring courses

Personal Enrichment Classes Adults Page 1 50+ Discovery!

Page 20 Youth Page 30

www.clcillinois.edu/noncredit

Looking for Personal Enrichment and Leisure Courses?

Visit www.clcillinois.edu/noncredit Save this schedule through May 2014

WPDI Class Schedule Spring 2014

College of Lake County Board of Trustees Richard A. Anderson Philip J. Carrigan, Ph.D., Secretary Jeanne T. Goshgarian, Vice Chairman William M. Griffin, Ed.D. Amanda D. Howland, M.A., M.S.Ed., J.D., Chairman Barbara D. Oilschlager Lynda C. Paul Kendall Welton, Student Trustee President, Jerry W. Weber, Ph.D.