An update from Switzer
CEO, Tina Mills
Spring was warm and summer is warmer here at Switzer as the summer has well and truly set in. On this note, I’m pleased to announce that we have installed additional A/C units, so everyone should be feeling more comfortable inside. With all this lovely weather, I’m sure it’s no surprise to anyone that our extensive gardens have been blooming! We are very pleased to have finally found a wonderful new gardener to help keep them looking their best – welcome to the team, Den.
Impressive Statistics!
Our health and safety stats are looking incredible, and as you will see later in this newsletter, this is due to everyone doing their part to keep themselves, the residents, and the site as safe and hygienic as possible Our falls, incidents, and infections have all reduced significantly, and I want to thank you all for doing your part to make this happen!
Quality Systems
Our quality systems are in place to enhance the unique lifestyle opportunities Switzer offers our residents, families, and dedicated caregivers. Significant improvements have been made to resident meals, flooring, furnishings, and ongoing equipment replacement during 2024.
Positive Staff, Family Member, and Resident Feedback
Some highlights from this year’s staff, family and resident satisfaction surveys included more than 87% of residents agreeing or strongly agreeing that the staff “honour their personal choices”.
30-Bed Hospital Wing Extension – Full Steam Ahead!
In addition to the 28-unit build Community Housing Project starting, we have been given the green light to move forward with our plans for the 30-bed hospital wing (replacing the 17-bed Kauri wing built in 1955). Stay tuned in 2025 for more updates as each stage unfolds!
Community Programme for 2025
Our amazing community programme is moving in-house to Switzer for 2025, which has nothing but wonderful benefits for our group members and their families. A letter has gone out communicating this change and we look forward to seeing the programme flourish in the coming years.
Read on and enjoy this newsletter all about what has been keeping us all busy at 71 South Road over this spring/summer period.
Tina Mills | Chief Executive Officer Claud Switzer Memorial Trust
H 71 South Road, Kaitaia, 0410 ( 09 408 1480 * tina@switzer.org.nz www.switzer.co.nz
Loving Companionship
Animals are naturals at giving loving companionship, so they are a regular part of Switzer life. This season, we’ve had chickens hatching at reception, a visiting spring lamb, and countless guest pups in addition to our eight Switzer cats and two regular canine members of staff.
Switzer’s cats are incredibly spoilt and cruise around Switzer throughout the day visiting residents and staff for treats and cuddles - especially at night when they seek out a cozy bed to curl up on. The cats live at Switzer permanently, and Dawn Anderson, who is their main caretaker, as our Animal Wellbeing Coordinator, feeds them and ensures they are healthy, and well maintained.
Our two canine ‘members of staff’ are Rusty (a bichon x Shih tzu) and Jack (a Jack Russell cross). Both dogs are loved by many of our residents. Rusty gets taken out for daily walks and he is often found hitching a ride on a walker being pushed around Switzer. Jack on the other hand, marches diligently behind his owner our Clinical Lead Nurse Sharon, and gives so much joy to all.
Our lifestyle team recently held an Animal Day, and Jacqueline, our Resident Wellness Coordinator brought in four of her poodles, three of which were puppies, who of course, gave lots of cuddles and laughter!
Sun, Smiles, and Stories at Kaitaia’s new Town Square!
As we continue to build connections within our community, we're excited to share with you our van outing to Kaitaia's recently upgraded town square!
Our residents had an amazing time soaking up the warm weather and taking in the beautiful sights of the town square. They relaxed in the comfortable chairs under the shade, admiring the stunning sculptures and artworks on display. The water feature added a calming touch to the atmosphere, making it the perfect spot to unwind and socialise. To make the outing even sweeter, we treated our residents to some sweet, refreshing popsicles! As they enjoyed their cool treats, they shared stories and memories of Kaitaia's past. It was wonderful to see our residents connecting with each other and reminiscing about the good old days.
One of our residents (pictured on the cover of this newsletter) was thrilled to discover the Kaitaia Book Exchange Box at the town square! She had a wonderful time perusing the broad selection and picked out a book to bring home and enjoy.
If you have any suggestions for future outings, please reach out to the Switzer Lifestyle Team. We're always looking for ways to engage our residents and bring our community closer together.
Te Hiku Pools Swimming Adventure
Splish, splash – we were not taking a bath! Instead we ventured over the road with a group of residents who were keen to test out the new pool facility on our doorstep! Our residents had a wonderful experience at Te Hiku Pools at the beginning of summer! It was a delightful outing filled with laughter and joy as our residents donned their swimming attire, ready for a refreshing day in the hydrotherapy pool.
Accompanied by our dedicated lifestyle team, residents enjoyed a relaxing time floating in the warm water with the help of colourful pool noodles. It was a blissful escape, especially during our exclusive adult-only hours in the hydrotherapy pool, allowing everyone to unwind and relish the soothing environment.
The facility at Te Hiku Pools is clean, modern, and features spacious toilets and shower rooms, making it easy for our residents to change comfortably before and after their swim. This thoughtful setup ensured a hassle-free experience, enhancing the overall enjoyment of the day.
For many of our residents, this outing was a beautiful reminder of the activities they cherished in the past. The smiles on their faces and the laughter shared created unforgettable moments that will be cherished for a long time.
REMEMBER: If you need waterproof swimwear? We've Got You Covered! - Don't let a lack of waterproof swimwear hold you back from enjoying the pools! Our friendly Receptionist, Donna, has you covered with a range of options available for purchase. Simply drop by reception to explore the selection and get ready to dive in!
Introducing Neryl!
Hi everyone! My name is Neryl Bice and I have a busy and multi - faceted role here at Switzer Residential Care. As the Health & Safety and Quality Coordinator, my role is to ensure that we are following Health and Safety Standards and maintaining the highest levels of quality here at Switzer
It’s been a busy second half of 2024 for Quality with the Community Programme and BSI Certification Audits happening. Both had great outcomes with minimal corrective actions required.
Benchmarking is a quarterly task for Health and Safety. The Benchmarking Programme provides a comprehensive set of indicators aligned to the Industry Standards which assist Switzer to measure internal performance as well as compare results against 150 other sites within the care sector throughout Australasia. The latest result for the quarter ended September were our best yet with 16/30 indicators in the top 25% of all sites. Well done everyone!
As part of my role, I also chair the Health & Safety Committee, which comprises H&S representatives who meet bi-monthly to discuss any new hazards, near misses, accidents or general issues related to health and safety and plan and implement solutions for them.
As we wrap up this busy year, I’d like to remind you all to take good care, stay safe over the silly season, and remember that Health and Safety is EVERYONES responsibility.
Reverend Eru’s Journey into a Changing World
A resident at Switzer recently released a fascinating autobiography. The book, Tōku Hīkoi Whakamua, i tēnei Ao Hurihuri, My journey into a changing world by Reverend Eru Harawira-Hadfield was launched at Korou Kore Marae in Ahipara recently.
The life and times of the Ahipara-born kaumatua tells of a strong, lifelong Christian faith, his whakapapa, iwi, whānau, and tupuna, along with numerous anecdotes - both humorous and profound - along the way. Particularly notable is the blend of the Māori and English languages, especially relevant for anyone interested in better understanding te reo, through proverbs and their translations; as well as an acknowledgement of mentors, peers and wider community, the tangata whenua. Worthwhile to anyone interested in learning more about Far North heritage, the beautifully produced book features stunning pictures of local landmarks, particularly Ahipara. – Frank Malley, Switzer Lifestyle Team Member
"Every Sunday morning after church service, the old folks would assemble at the foot of the stairs at the front entrance to Saint Clements [in Ahipara] and take turns to stand and introduce their whaikorero (oration) with ease. This was where you would hear some of the best te reo Maori spoken. Although I was only about five years at the time, I remember uncle Rapi Williams would lean over the fence - line and produce a bottle of home brew. These were the kaumàtua, ki ngà kura nehe ra (from the old school) t hat I was brought up with and I am proud to be part of their whanaungatanga (relationship)."
Anyone keen to get their hands on a copy of this epic book will have to wait until a repress is ordered. The initial run of 1500 copies were snapped up almost as soon as it came off the press! Tino Pai, Eru!
2024 Xmas at Switzer was a Month-Long Fiesta!
But w e are not complaining! Beginning in late November, we dug out 10 tonnes of Xmas decorations and spent a week decking Switzer’s many halls! The following pages detail our efforts.
Switzer’s Christmas Themed DecoraSons
As we bid farewell to another wonderful year, we'd like to take a moment to reflect on the joy and magic of the holiday season at Switzer. Our Christmas Committee, comprised of staff and residents, worked tirelessly to bring the festive spirit to life throughout our community.
This year, each household was assigned a unique Christmas theme, carefully crafted to delight and inspire. Our lounges were transformed into enchanting spaces, showcasing the creativity and talent of our committee members. Take a look at the amazing themes we enjoyed in the following pages:
• Matai Lounge: "Birds of a Feather" - A room filled with flying birds and white feathers.
• Kowhai Lounge: "Traditional Christmas" - A classic and cosy atmosphere, evoking the warmth and nostalgia of the season.
• Reception Area: "Candyland" - A whimsical and playful space, reminiscent of childhood wonder and sweet treats.
• Main Dining Room: "Floral Elegance" - A sophisticated and elegant setting, featuring beautiful flowers and refined decor.
• Kauri: "Under the Sea" - An underwater wonderland, complete with ocean creatures and treasures.
• Millie Lounge: "Kiwiana" - A celebration of New Zealand's unique culture and heritage, with a festive twist.
A Special Thank You
We'd like to extend our heartfelt gratitude to a generous member of our community, who kindly donated a beautiful real Christmas tree for our outdoor space. The tree was stunningly decorated with colourful lights, adding to the festive ambiance of our home.
Looking Forward to Next Year
As we get ready to pack away the decorations before New Year and bid farewell to the 2024 Xmas season, we're already excited to see what next year's Christmas Committee will bring. We invite you to join us again soon in brainstorming new themes and ideas for 2025!
FloralElegance UndertheSea
FloralElegance
Kiwiana
BirdsofaFeather
ChristmasTraditional
Early December = FesSve Resident Xmas Brekkie!
Once the Switzer Xmas decorations are up, the next event on the jam - packed Xmas calendar is the fun - filled and tasty resident breakfast! The talented kitchen team pulls out all the stops to produce something truly special to start December off with a bang!
The morning was filled with warmth and cheer as residents gathered to enjoy a delicious cooked breakfast featuring perfectly cooked eggs and crispy bacon. The aroma wafting through the air set the perfect tone for a festive gathering. As they indulged in the feast, the soothing sounds of Christmas music played in the background, creating a serene atmosphere, allowing everyone to relax and soak in the holiday spirit.
Our dining area was beautifully transformed with charming Christmas decorations that added a touch of magic to the event. Twinkling lights and festive ornaments adorned the tables, creating a cosy ambiance that encouraged laughter and conversation among residents.
It was heart-warming to see everyone come together, taking photos, and sharing stories and creating memories as we celebrated the start of the Christmas season. A big thank you to everyone who helped organise this special event and to those who participated.
CelebraSng our Volunteers + Auxiliary Ladies!
On December 5th, we celebrated International Volunteers Day with a delightful BBQ party to honour our amazing volunteers and Auxiliary Ladies group! Switzer organised this special event to show our appreciation for the hard work and dedication of our volunteers.
The Lifestyle Team took the lead in setting up beautifully decorated tables and adding festive Christmas touches while also cooking up a delicious BBQ feast. Volunteers enjoyed sharing stories, and having a great time together.
Our CEO, Tina, delivered a heartfelt speech, recognising the invaluable contributions of our volunteers and expressing gratitude for their commitment to our community. Our lovely guests enjoyed a variety of tasty food, including salads, BBQ, and refreshing drinks.
Participants captured joyful memories with group photos at our balloon arch backdrop. Each volunteer received a certificate of appreciation and a special gift bag as a token of our gratitude.
If you're interested in joining our wonderful team of volunteers , please reach out to Randolph at randolph.c@switzer.org.nz. We would love to have you on board!
Thank you for being part of our community!
The 2024 Xmas Concert!
We are delighted to share the wonderful memories created at our recent Christmas Concert! The event was a heart - warming celebration filled with joy, music, and laughter, bringing together residents, staff, and volunteers in the spirit of the holiday season.
The dining room was beautifully decorated with festive Christmas trees and cheerful balloons, setting the perfect stage for a delightful afternoon. Our talented residents' choir captivated everyone with their beautiful performances, while a fabulous violinist added a special touch to the event. The staff also joined in, singing Christmas carols that got everyone in the holiday spirit.
A unique highlight was our volunteer who played the Swiss horn, adding a lovely traditional sound to our concert.
Eru, one of our cherished residents, kicked off the program with a heartfelt Karakia/prayer, bringing a sense of peace and gratitude to the occasion. Throughout the event, residents and staff were treated to surprise games, with many lucky participants winning chocolates!
As the concert ended, residents and visitors took to the dance floor to enjoy the festive atmosphere one last time.
A heartfelt thank you to everyone who contributed to the success of this event. Your efforts made this Christmas Concert a truly memorable occasion for our Switzer community.
Cheers to our Wonderful Staff!
As we dive into the holiday season, we wanted to take a moment to appreciate the incredible team that makes our community thrive. Our staff were treated to a special Christmas breakfast, and we're thrilled to share the highlights with you!
Staff gathered in the dining room for a delicious cooked breakfast, complete with crispy bacon, sausages, scrambled eggs, hashbrowns, flaky croissants, and virgin mimosas! To add to the festive atmosphere, the tables were adorned with chocolates, fruit platters, and Christmas crackers. It was wonderful to see everyone mingling and having a great time.
One of the highlights of the morning was the Secret Santa gift exchange. Staff members were thrilled to receive their gifts, and the excitement was palpable. It was a wonderful way to show appreciation for one another and enjoy some holiday cheer.
We'd like to extend a huge thank you to our management team for organising this special event. It was clear that everyone had a fantastic time, and it was a great way to kick off the holiday season. The smiles and chatter in the dining room were contagious, and we're so grateful for the sense of community that our staff embodies.
Staff Goodies… scrubs for Xmas!
Did you know
planning for the staff started back in March 2024, when the first purchases of unique staff gifts began! Putting together 112 staff gifts takes a lot of planning, time (and evidently a whole spare bedroom). We came up with three different gift ideas as a token to show how grateful we are for our awesome Switzer staff!
Bovomless
Switzer Christmas Lunch
December 25th
2024
Magical Xmas Lunch at Switzer!
This December, we celebrated the fesEve season with a delighGul Christmas lunch for our residents at Switzer ResidenEal Care. The atmosphere was filled with joy and holiday spirit as everyone gathered to enjoy a tradiEonal meal featuring roast turkey, pavlova, and strawberry cheesecake. To complement the feast, we served refreshing sparkling grape juice, adding a fesEve touch to the occasion.
The dining area was beauEfully decorated for the event, with tables adorned with vibrant placemats, elegant centrepieces, and fesEve crackers, all set against the backdrop of cheerful Christmas music. Some residents had their friends and family join them, making the celebraEon even more special.
A highlight of the lunch was the joy of pulling Christmas crackers, with residents wearing the delighGul crowns found inside. Laughter and smiles filled the room as everyone shared in the fesEve fun.
We extend our hearGelt graEtude to the dedicated volunteers who assisted with seQng up the tables and serving lunch. Your support made a significant difference in creaEng a warm and inviEng atmosphere for our residents. AddiEonally, a big thank you to our kitchen team for preparing such a delicious meal that brought joy to all.
Wishing everyone a Merry Christmas and a Happy New Year!
New volunteers always welcome
Got Eme to spare and hobbies to share? Come on down and find out about being a Switzer Volunteer or email Randolph for an info pack:
randolph.c@switzer.org.nz
SWITZER BOARD MEMBERS
• John Carter (Chair)
• Paul Reeves (Trustee)
• Jack Rogers (Trustee)
• Eddie Aitken (Secretary)
( (09) 408 1480
* recep-on@switzer.org.nz
The 10 Eden AlternaSve Principles
1. The three plagues of loneliness, helplessness and boredom account for the bulk of suffering among our Elders.
2. An Elder-centred community commits to creaEng a human habitat where life revolves around close and conEnuing contact with people of all ages and abiliEes, as well as plants and animals. It is these relaEonships that provide the young and old alike with a pathway to a life worth living.
3. Loving companionship is the anEdote to loneliness. Elders deserve easy access to human and animal companionship.
4. An Elder-centred community creates opportunity to give as well as receive care. This is the anEdote to helplessness.
5. An Elder-centred community imbues daily life with variety and spontaneity by creaEng an environment in which unexpected and unpredictable interacEons and happenings can take place. This is the anEdote to boredom.
6. Meaningless acEvity corrodes the human spirit. The opportunity to do things that we find meaningful is essenEal to human health.
7. Medical treatment should be the servant of genuine human caring, never its master.
8. An Elder-centred community honours its Elders by de-emphasising topdown bureaucraEc authority, seeking instead to place the maximum possible decision-making authority into the hands of the Elders or into the hands of those closest to them.
9. CreaEng an Elder-centred community is a never-ending process. Human growth must never be separated from human life.
10. Wise leadership is the lifeblood of any struggle against the three plagues. For it, there can be no subsEtute.
The core concept of the Eden AlternaEve is simple: Care environments are habitats for human beings that should promote health, wellbeing and growth rather than faciliEes where the frail and elderly stagnate and decline.
Switzer believes that providing human companionship, animals, children and plants help to provide opportuniEes for a meaningful life
A regular here at Switzer!
Rusty the pup is our featured animal friend of the season. He dressed as Santa and delivered the gi_ of holiday cheer to everyone he encountered. Thank you for geQng everyone into the holiday spirit, sweet Rusty!