´CJR GROUP Magazine #2

CJR GROUP | 02 | JANUARY 2021

SINCE

BUILDING NEW HORIZONS

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MAGAZINE

WE HAVE BUILT CHILE'S LARGEST WIND FARM 2 7 3 M W I N C H I L E : T H E L A R G E S T W I N D FA R M O F T H E CO U N T RY B U I LT BY C J R R E N E WA B L E S

JANUARY

GU I M A R Ã E S ’S M O S T I M P O RTA N T P ROJ EC T B E I N G B U I LT BY C J R S .A .

W E IN S TA L L E D T H E WO R L D' S L A RG E S T S T E E L TOWE R WI N D TURBINE

S O L A R E N E RGY F O R E S E E S E X PA N S IO N 2 02 1 - 2 022

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BUILDING NEW HORIZONS

MAGAZINE

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MAGAZINE

CONTENTS

INTERESTING

EDITORIAL 2

48

Retrospectives & Perspectives

Medicine at Work

NEWS 4

52

Malleco: Chile’s largest wind farm

Focus on the customer

10 “Nó de Silvares”: A reality

PEOPLE

14

50

WTG Installation

Who's who?

26 “Nó de Arões”:

A reference

28 CJR Renewables

in Latin America

This year’s milestones are moving and surprising

36 New Business Hub in Guimarães

especially because, despite the pandemic, we never stopped, we never lowered our arms.

NÓ DE SILVARES Page 10

38

CASE STUDY

CJR Renewables in

Poland

46 We installed the world’s largest steel tower wind turbine

44

We always face the future in a positive way.

Executive Board Members

Vila Chã:

Construction

Datasheet — Editorial Board Lourdes Freitas Executive Board Member Rui Rodrigues Executive Board Member Miguel Rodrigues Executive Board Member

— Editorial Manager & Layout Designer Ana Silva Communication Manager CJR Group & CJR Renewables — Circulation 500

— Editorial

— Subscription

— Disclaimer

Ana Silva Communication Manager CJR Group & CJR Renewables

To subscribe, please contact CJR Group Communication Department.

Info@cjr-group.com

The information contained herein reflects the views of the authors and is for informational purposes only. Readers should not act upon the information contained herein without seeking professional advice. The CJR Group does not make any warranty or guarantee, or promise, expressed or implied, concerning the content or accuracy of the views expressed herein.

Ana Rodrigues Communication CJR Group & CJR Renewables Dinis Costa Communication & Image CJR S.A.

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EDITORIAL A LET TER FROM MESSAGE FROM GENERAL MANAGEMENT

2020 REVIEW & 2021 PROSPECTS Paulo Silva | General Manager CJR Renewables

There is no way around it, 2020 is marked by the COVID-19 pandemic. At the end of 2019, while we were preparing our budget and business plan, there was nothing to predict what we would face in the first quarter of 2020. What followed took everything and everyone by surprise.

Any prediction of expected impacts at all levels was pure fiction... Right from the beginning we set as our first priority to ensure the safety of all our employees, following the rules and recommendations that the relevant authorities in each country determined. We established, in each geography, our own COVID contingency plan, which we updated as the authorities themselves determined new rules or recommendations. The time is, and remains, serious and with a brutal impact on humanity. As a first consequence, there are the lost lives to regret. But there is also the immeasurable impact on society and on the global economy, whose effects will unfortunately be felt far beyond the pandemic. However, we could not stop. That is why we were faced with the enormous challenge of having to adjust the delivery of projects by trying, as far as possible, to keep production levels as close as possible to the objectives in the light of the new situation. We did this, of course, on a

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country-by-country basis and according to the specificity of each project. As a brief retrospective of what the year 2020 has been like up to now, it is with great satisfaction and pride in the Team that we state - We managed to face the crisis and pass this first stage with as little impact as possible, given the circumstances.

Everything points to us closing 2020, in terms of operations and results, below the targets we set ourselves at the beginning of the year. Nevertheless, we have strengthened the main features which have always defined and brought here CJR Renewables: Resilience, Dedication, Commitment…

The fact that we had initiated a global digitalisation process as early as 2019, which was already well under way when the Pandemic was decreed by the WHO, was of great importance and helped us enormously in overcoming this first phase of the crisis, especially during the period of confinement.

Tools supported by SharePoint ©, the usage that was already being made of Microsoft Teams©, etc. were vital for a quick adjustment to the new reality. As for 2021, using common sense, I dare not speculate, with accuracy, what awaits us. If there is one thing this pandemic has taught us all it is that even the best plans fail, and there will always be some imponderable that

dictates or changes the rules. What I can say, with all conviction, is that we have a team to face the times that await us. And, let us be aware, the times that await us will not be easy.

The pandemic will not disappear overnight. The Medical and Scientific Communities are warning us that we must count on this pandemic in our lives for a long time to come. In other words, in 2021 we must continue to count on this new "player" – COVID19, with which we will have to deal, acting to minimize or eliminate the added difficulties. We will continue to rigorously maintain and update all the measures that are necessary and effective to protect all our employees and their families. I would like to end with a word of appreciation and profound gratitude to the whole Team, whose attitude during this stage of the pandemic has always been one of tranquillity, not panicking and always knowing how to deal with this new reality. I am sure that, together, we will overcome all the difficulties we face preserving the VALUES and qualities that define us and have made CJR Renewables what we are today. All we need to do is to stay focused, not to lower our arms, not to be satisfied with sufficient and to seek the excellent, in short: TO BE OURSELVES, TO BE CJR!...

MAGAZINE

NEW CHALLENGES AND MORE PROJECTS, MAKING USE OF OUR ALREADY WELL KNOWN DEDICATION Jaime Delgado | General Manager CJR S.A.

At the end of this year and in the beginning of another one, we are in a position to analyse what it has brought us and, above all, to get a perspective on what we can expect next year. Certainly, 2020 will be forever marked by the virus SARS-CoV2 - that has conditioned the lives of everyone far beyond what we could initially imagine. Its direct and indirect effects have impacted on everyone's life and on the development of diverse economic activities, including our industry. In pointing this out, I am not doing so to recall what is commonly known, but rather to highlight and praise the sensible and responsible attitude that CJR and its collaborators have been able to take in the face of this additional difficulty, having so far managed to minimize its negative effects. Once again, as it has done throughout its 50 years of lifetime, CJR has been able to face the challenges that have arisen and find the best solution for each one of them. Throughout 2020 we have been involved in some emblematic projects not only for CJR, its employees and business partners, but also for the

community in which we operate. I recall, among others, the construction of "NĂł de Silvares" for Infraestruturas de Portugal, the Mouril link road and the improvement of EM 582, for the Municipality of GuimarĂŁes, all of which are branded by the quality placed in their construction, and that in normal conditions it is expected that they will be concluded with a significant reduction in the time initially foreseen for their construction. As far as our industrial activity is concerned, we have also seen significant and consistent increases in the volume of aggregate sales in the Algarve quarry, with a direct reflection on its financial results. As for the production units for bituminous mixtures, we also note the supply of 31,000 tonnes of bituminous mixtures for the motorway network operated by Ascendi. However, our activity has not been limited to this activity, it is much wider and geographically dispersed, resulting in a 15% increase in our turnover, compared to 2018 and 2019. We aim to end the year with a 2% increase in EBITDA, which

can only make us proud. A challenging year awaits us in 2021, as we will certainly have a further increase in business volume of around 20%. This increase is largely due to the ending of the current municipal cycle, which will come to an end in the last quarter, and with it the usual effort to complete the projects defined for execution during the terms that will end. I would like to highlight here, among the right steps that CJR S.A. has been taking, the consolidation of our position in the Algarve market through the execution of important regional projects such as the rehabilitation of the road and access to Praia da Luz of great value and social importance, the requalification of Avenida dos Descobrimentos, in Albufeira, along with two lots of repaving in several streets in the municipality of Lagos, equally important for the region. The above-mentioned increase of work will require a large amount of effort and dedication from us, but, as I usually say, we enjoy the challenges and if it was easy we would certainly not be here.

JANUARY

NEWS

273 MW : WE BUILT CHILE’S LARGEST WIND FARM

MAGAZINE COVER

MALLECO, CJR RENEWABLES' LARGEST PROJECT TO DATE, COMPLETES WITH "SUCCESS” Ana Silva

Currently, Malleco is the largest wind farm (WF) ever built on Chilean territory.

Located in the south of the country, on a 3,600-hectare

Óscar Coutinho, Project Manager

Due to its magnitude (with an extension of approximately 68 hectares of construction area) the project, to be able to begin, required the installation of three building sites with 10,000 m2 of area each, which provided all the basic conditions, from canteens and changing rooms to waste disposal areas and offices. It was April 2019, when we began the setting up of the yards and, at the same time, the beginning of the construction of the paths and platforms, which ran until August 2020. Then followed the foundations and, in December, the start of concreting (which ended seven months later). We were also in charge of a 38 m long bridge, which was built between October 2019 and February 2020.

Explaining, in writing, these deadlines almost give rise to the impression

farming estate called "Agua Buena", the wind farm will soon have 77 wind turbines and a total installed capacity of 273 MW, which will enable it to deliver energy to over 350,000 families.

Since 2019, CJR Renewables has been responsible for all BoP's work carried out for this WF, thus involving the construction of 60 km of access roads, 77 foundations and platforms and a truss bridge. For the team, although this project does not bring a new scope of execution, the size put them to the test. " To coordinate a project with several activities taking place simultaneously and with synchronic interdependencies in a short execution period, is extremely complex and requires an agile structuring of mechanical and human means", commented Óscar Coutinho, Project Manager, adding that the company's response capacity was "a clear showcase

of our potentialities, since, despite the magnitude of the project, our organization managed to maintain its action policy".

For Francisco Brandão, Construction Manager, this project's triumph was in the agility of CJR Renewables, since it employed "in house" resources with "wisdom". "CJR Renewables has merged with the region and, as a result, fostered employment, service providers and the purchase/sale of local materials. Once the project was concluded, 95% of the work was carried out with both its own and local resources (equipment and people).

This was our competitive advantage in terms of quality and schedule fulfilment, which translates into a project carried out successfully". This project will start operating in 2021 and will be compatible with the productive activities of agriculture and cattle-raising in the area, without generating polluting emissions to the atmosphere. It will have 77 Vestas 3.5 MW windmills and a total power of 273 MW. When completed, the Malleco WF will be one of the most important in South America.

that the project’s execution was simple, but these dates were only achievable because we were able to overcome some challenges and adapt some particularities to our needs. For example, we installed the concrete batching plant in the project on purpose to meet our demands. We even partnered with external quarries to carry out the foundation landfills with the right amount of material for the exact moment. During the months of greatest activity, we involved about 450 employees in the operations, among CJR workers and subcontractors and over 100 units of equipment, among trucks transporting aggregates, cement, concrete, cranes and earthmoving heavy equipment. Today, we proudly observe these milestones, but we also remember the many difficulties we experienced. Starting with the human obstacles, with the reluctance of the indigenous communities, known as Mapuchi Communities, which led to several work stoppages, due to road cuts and the ashing of equipment (which generated fear, uncertainty and apprehension to the whole team. We were only able to solve these concerns with the implementation of private mobile surveillance posts and a camp with a team of around 20 permanent Carabineros 24h/day to ensure the safety of all). The engineering was also put to the test with some adjustments to be necessary in the

course of the project and, obviously, the social difficulties that we all experienced with the COVID-19 pandemic. Regardless of all the security measures we have taken, in this last pandemic challenge we had 2 periods with positive cases of COVID-19. We have taken additional measures, such as quarantining all close connections or closing down the two production plants and disinfecting all facilities.

But it was precisely this set of difficulties that allows us today to finish the project with great pride.

We have built about 60km of roads and 77 foundations, involving large quantities of materials, such as 600,000 m3 of earth moving, 650,000 m3 of aggregates for road, platform and landfill construction (with a daily average of 30 trucks), 7,500,000 kg of iron and 63,000 m3 of concrete for foundation construction and other lesser works such as Box Coulvert's, pavements, etc. Figures we accept with large satisfaction and that bring us an immense feeling of pride.

February 2021 will see our return to the park for the landscape requalification that will take place during the period of wind turbines installation, foreseeable for three months. We will return with the certainty that in our memory will remain the construction of one of the largest parks in Latin America and the coexistence with excellent professionals and people.

JANUARY

NEWS COVER

MALLECO HAD A CONCRETE PLANT With a large volume of concrete required, and since there were no Concrete Plants near the project, the team decided to install a Concrete Plant on site to meet its needs. "This is a completely new plant with capacity for 120m3/hour that, being within the project, speeds up all the logistics and construction process of the foundations", says Marcelo Huenchur, Site Manager. At the end of the project, the Concrete Plant produced a total of 63,000 m3 of concrete.

77 FOUNDATIONS & PLATFORMS

38 METER BRIDGE OVER THE MININCO RIVER

The foundations and platforms construction involved 245,000 m3 of earth moving, 129,000 m3 of backfill, 63,000 m3 of concrete and 7,500,000 Kg of reinforced iron. "We concreted 13 foundations in a row without stopping. I don't think I'll see this achievement so soon in my life" said Nuno Pinto, Site Manager.

Building a 38-metre long bridge with three metal beams in reinforced concrete required "detail and thoroughness, as it is a highly complex construction process," noted Paulo Gomes, Site Manager of the project, adding that this bridge required a construction period of four months, which ended in the first quarter of 2020.

60 KM ACCESS WAYS For the construction of 60 km of access ways it was required to move 192,000 m3 of land, involving a variety of equipment and an average of 60 people per day. " The construction of access ways has been in our DNA since 1970. We can say with pride, conviction and truth that we are sovereign in this field".

Referred Ă“scar Coutinho, Project Manager.

DECEMBER

MAGAZINE

Nuno Xavier, Head of Wind / BoP

In a macro perspective, this project, for the BoP / Wind Business Unit, is a flagship for its size, being the largest project ever built by CJR to date. In addition to its greatness, this project allows CJR Renewables to consolidate its presence in Chile and other markets, once again evidencing our capacity. We must not forget or devalue the geographical context in which this project took place. The challenges and issues caused by local communities recognized by official bodies as "highly problematic" have required the teams involved to manage the project in a very detailed and defensive way. Even in a complex environment, we succeeded. There was an organisation of the all parts involved so that the sum was this perfect result. We managed to overcome the different stages, within the timings and according to the client's needs. We emerged from the project with a sense of mission accomplished, a fortified relationship with the client, and with our name firmly established in the market.

Sarco had already been an example of success due to the difficulties we overcame, and Malleco did not stay behind, with CJR's DNA very much present, in terms of resilience, dedication and know-how. In Chile, our track record is already six years old, and we are certain that the next six will have other accomplishments.

Francisco BrandĂŁo, Construction Manager

At the end of any project there is no better evaluation than one that focuses on results.

At the Malleco wind farm we carried out a further 10% of work (not planned) on schedule. We achieved unprecedented monthly production volumes. We built to a demanding and high quality standard. We exceed the economic objectives we had set ourselves. At the same time, we overcame, together, moments of physical insecurity caused by the hostility of some local communities towards the project and the uncertainty environment that the COVID-19 pandemic brought to the world, keeping the mobilized team, which was away from their families, from being able to rest or fraternize for many months.

For the "warrior(s)" who lived this experience, it will certainly have been unforgettable. For us, who watched them, remains the admiration for their resilience.

JANUARY

NEWS COVER

"A great challenge with an extraordinary team, which remained united in what is the largest Latin American wind project. Today, we are proud to be part of this construction and to have been accompanied by this team". Constanza Polanco, QHSE

“I can summarise the project in one word: "gratification". Personal and professional gratification, for each challenge that this project posed to me, always compelling me to leave my comfort zone and forcing me every day to be better and better. But this "I" cannot exist without the "we".

The cultural diversity of the project along with an excellent work team are undoubtedly the unforgettable memories". Diana Castro, Human Resources

"The location of the Malleco project in the Araucania region was to me a breakthrough and a true challenge. I had already taken part in the Sarco Wind Farm, closer from home. But the truth is that this highly empathetic and united team provides us with a feeling of familiarity". Leslie Merino,

Human Resources

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MAGAZINE

“No doubt every day we were challenged to achieve the mastery of every "step" we took. No doubt the union and persistence of the team, despite all the setbacks, was the highlight of this project". Luís Costa, SAP

"Many of us have greater abilities than others, but none of us is as capable as all of us put together. To leave behind the "I" and move on to the "We" is one thing I will always associate with the Malleco Wind Farm". Gabriela Oyarce, QHSE

“To me, this project was a great challenge, not only because I arrived at a time when the project had been going on for a few months, but also because it was my first wind farm as I have worked all my life in road construction. The memory that I will take with me, besides my teammates, was when we all got together to take the photo of the concreting from the last foundation. I experienced a feeling of mission accomplished. It was quite special". João Sá,

Topographer

"During my involvement in the Malleco Wind Farm, I understood that perseverance and teamwork are truly important factors in achieving the project's ultimate goal. Learning from daily hardships on site is something that makes us grow as professionals. With Malleco I have grown". Claudio Parada, QHSE

"A special project by its size, but also by its capacity. Concreting thirteen foundations in a row is something unique in life". Nuno Silva, Site Manager

JANUARY

NEWS CONSTRUCTION

CJR S.A. TO FINISH THE UNEVENNESSMENT OF NÓ DE SILVARES Dinis Costa

Cândido José Rodrigues SA's "masterpiece" began in February 2020 with a 12-month timetable. Today, nearly at the end of the project, it is clear that the construction work is progressing at an excellent pace, with a forecast of completion ahead of schedule. This is something that naturally brings immense gratification to the whole team.

"The mechanical means are obviously of enormous relevance but, without a doubt, the human means are equally essential," said construction director, Paulo Antunes. "A project with such demands, requires an extensive framework and structure team, which CJR Group brings together, and has been strengthening due to its growth".

The construction work began by building the main gravitational collector, which provides the draining of all the rainwater. This was followed by several enlargements and infrastructures "on the surface" that allowed us to release and to begin the construction of the central structure.

The unevennessment project also included the execution of two DN 800 reinforced concrete pile curtains, moulded "in situ", making up a total of 353 piles (an operation that began in June and lasted for 3 months, being concluded by the end of August).

One month after the beginning of piloting operations, in July, CJR S.A. started building the remaining reinforced concrete elements, wing walls, two exceptional constructions, longitudinal beams and cross beams, amounting to a total volume of 1,700 m3 in reinforced concrete. The completion of the structure, in late September, allowed us to start the excavation operations of the unevennessment, in a total soil volume of 26,000 m3, now finished. In October, CJR S.A. dismantled the existing pedestrian walkway, supported in mid-span by a central column, which connected the industrial park to Silvares' cemetery area.

Within a week, CJR S.A. built another structure, with a single span of 50

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metres, which ensured pedestrian traffic over A11.

The main challenge of this project is to maintain the comfort and circulation conditions in what is the main entrance and exit axis of the city of Guimarães. CJR S.A. has managed to minimize the impact of this construction on the community and, at the same time, has succeeded in keeping on its agenda the effective implementation of technical options in accordance with the planning.

"Planning is in itself one of the challenges of the project, as a result of a rigorous and lengthy "critical path".

Obviously, the positive impact that the construction is expected to have on traffic flow and circulation, once it is ready, also generates an additional pressure factor in deadline management," added Paulo Antunes.

By the end of 2020, much of the unevennessment work, such as drainage, the reinforced concrete deep slab (with a volume of 1,300 m3), construction work and the remaining electrical installations will have been completed. On the surface, CJR S.A. will soon complete the accessory works, footpaths and bituminous pavements over a total area of 12,000 m2.

On the surface, CJR S.A. will soon complete the accessory works, footpaths and bituminous pavements over a total area of 12,000 m2. The beginning of the year will be dedicated to workmanship, landscaping and both road and safety signs. "We highly appreciate the relationship with our client who has been growing confidence in our capabilities and we sense there is a strong team spirit and mutual help between us. This partnership's success is a source of great satisfaction for us, given that Infraestruturas de Portugal is one of the major public procurement companies, and a reference in the country's road infrastructure. To be aligned with this level of demand and this high standard of quality is a great source of pride", added the project manager.

MAGAZINE

SILVARES GROWING WITH CJR S.A. Dinis Costa

CJR S.A. is completing a new access road in Silvares, which will provide to all its users, through the expansion of the road network, proper access and traffic flow that operates in conjunction with Nó de Silvares, a project that is also under the responsibility of Cândido José Rodrigues.

We also highlight the construction of a pedestrian section for access to the municipal bicycle path. Both projects significantly improve the access to the parishes of S. Martinho de Candoso, Santiago de Candoso and Creixomil and, consequently, take traffic away from the access to the urban ring road and the city centre of Guimarães.

According to Nuno Dinis, construction manager, this project is being driven

by CJR S.A.'s ability to "combine the need to carry out the works with quality and in safety conditions. So far, we have focused on these principles along with the shortening of the construction term, in order to lessen the constraints for those who use the Mouril area to move around on a daily basis".

JANUARY

NEWS CONSTRUCTION

"CÃES DE PEDRA" FACTORY: LAND DEVELOPMENT UNDER CONSTRUCTION Dinis Costa

CJR S.A. reached another attractive project for its references list. The land development area of the former "Cães de Pedra" factory has been awarded to CJR S.A. in 2020, with a work schedule stretching to 2021.

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A project of some degree of complexity, "given that it involves a rather large and slim area, where earthmoving, landfill, trenching and earthworks may become complex processes", says André Mendes, Construction Director, adding that "this construction is witnessing its first phase successfully completed, as this is our core business”.

After this first stage, CJR S.A. will also be responsible for the construction of a rainwater and river network, drainage, as well as the installation of an electrical distribution network and three new access routes.

This is a flagship project for the city of Guimarães "because of its location next to the city centre, and also because this is an urban development project on a five-hectare plot of land where, in the near future, over 500 residential and commercial properties will be built, with a privileged view over the castle and the city of Guimarães", stated André Mendes, the Construction Director.

"We are back to our roots.

Earthmoving, access roads, infrastructures... etc. They have been our core business for longer years than those I have lived in. As such, our team is more than prepared to carry out this project. To date, we have only witnessed expertise, thoroughness and excellent results”.

André Mendes, Project Manager

MAGAZINE CONSTRUCTION

PENCELO'S MUNICIPAL ROAD RENOVATION Dinis Costa

The 582 Municipal Road in Pencelo is being renovated at a very good rate. This is an essential (bituminous) project to restructure the road network as well as the access roads to the surrounding villages.

Cândido José Rodrigues faces another complex construction, which becomes simple due to the resources involved,

specifically its staff. The major challenges are traffic diversion (due to the large number of inhabitants and adjacent streets, and workers from nearby companies and factories that run there daily) and, as the Superior Security Technician Patrícia Costa explains, "the greatest complication associated with this project is the fact that it is being carried out close to the community, which is causing constraints to the construction work.

We often have the residents themselves trying to get close to the machines to check what is being carried out. From the safety point of

view, the curiosity of these people is quite critical, since the areas have to be fenced off and visual aids placed to indicate the path and prohibit the passage of strangers in that place as well as the dangers surrounding this type of work.

An additional challenge are the ditches, where the terrain is not always stable and the weather worsens the damages to the slopes.

This project is expected to be finished by mid-June 2021, and this way it will benefit not only the inhabitants but also a large group of companies and industrial parks that are located close to this municipal road.

JANUARY

NEWS

SUCCESSFUL WTG INSTALLATION IN PARTNERSHIP WITH NORDEX Ana Silva

WTG INSTALLATION

47 WIND TURBINES INSTALLED AT GULESLETTENE WF Ana Silva

"One of the largest projects ever undertaken by the WTG Installation Business Unit (BU) and consequently a benchmark project for 2020," says Antรณnio Vieira, head of the BU. Located in Norway, the Guleslettene Wind Farm (WF) features 47 V136 (90mHH) wind turbines, each having 4 MW. CJR Renewables has mechanically and electrically installed all these wind turbines.

"We could not be prouder of our dedication, endurance and spirit of self-sacrifice. There have been difficult and atypical phases in this project (driven by the pandemic), but looking back, this project was certainly noted for the resilience we delivered daily" said Antรณnio Vieira, Head of WTG Installation Business Unit.

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Regarding the project's operation and logistics, Paulo Amaro, WTG Installation Supervisor, noted that "our pace was quite fast, with the assembly of six wind turbines per week and 50 people on the ground on a daily basis giving their best for an efficient project execution. Divided into eight-hour shifts and two assembly lines, it was with great satisfaction that we were able to meet our targets. We had some breaks (due to adverse weather conditions and to the pandemic), but luck and dedication were on our side, and the deadline was met".

Antรณnio Vieira says, "with this project, we keep building our valuable collaboration with Vestas, with whom we are establishing a strong partnership in Scandinavia".

The 188 MW Guleslettene wind energy project was Norway's fourth to be assembled by CJR Renewables teams. As a result, CJR Renewables totals the installation of 88 WTG (344 MW) in the region and 552 WTG (which means 1802 MW) for Vestas Partner.

CJR Renewables has completed the entire electrical and mechanical installation for the 21.6 MW Blaakweg & Suyderlandt Wind Farm (WF) in the Netherlands.

With Nordex as client, CJR Renewables has installed six N131_TS84 wind turbines, each with 3.6 MW. According to Antรณnio Vieira, Head of WTG Installation Business Unit, "2020 was a year marked by the pandemic, but because we are quite optimistic, the year was also marked by the successful partnership with Nordex. Blaakweg & Suyderlandt WF is the second installation project with this client, and that leaves us very pleased".

In 2019, CJR Renewables expanded into the Netherlands and today "we already have a 85 MW portfolio divided into 6 projects and 5 different types of wind turbines. That means that in two years we have achieved a good market share. I believe that this kind of expansion is only achievable for honest, committed and competent companies. I would like to take this opportunity to express my gratitude to everyone who has joined us on this journey" added Antรณnio Vieira.

MAGAZINE

WTG INSTALLATION

87.4 MW SPANISH PIPELINE COMPLETED SUCCESSFULLY Ana Silva

Cofrentes Wind Farm (WF) (49.4 MW), Quintanilla WF (11.4 MW) and Encinillas WF (26.6 MW), formed the pipeline of Spanish projects for GE in 2020.

In 2020, CJR Renewables installed in Spain 23 3.8 MW wind turbine generators (WTG) for General Electric Int., bringing the total to 87.4 MW, with a 111.5 metre Hub Height. António Vieira, responsible for this Business Unit, considers these projects to be very important "because we have cemented our relationship with GE and because we have witnessed our teams totally committed to the projects. I recall that part of the projects took place at a time of a complete pandemic, and Spain was

being heavily impacted. It is with absolute honesty that I congratulate my colleagues on our success. They managed to impress with their extraordinary commitment to the projects, the company and the community".

Currently, the WTG Installation Business Unit has taken part in the mechanical and electrical installation of 122 WTG GE, and 359 MW spread over Poland, the United Kingdom, Germany, Spain, France, Italy, the Netherlands and Sweden.

SECOND PROJECT IN FINLAND INITIATED: PIPARINMÄKI WF Ana Silva

With “very tall” wind turbines “(about 155 meters tall and comprising seven tower sections), the team is really proud of the project's success in this new market", said Pedro Couto, WTG installation Supervisor.

The Piparinmäki wind farm (WF) - 54.6 MW - is located in Finland and the wind turbine installation team is assembling 13 WTGs Vestas V150 (4.2 MW each).

JANUARY

NEWS

TRAINING

CJR GROUP LEADERS ATTENDED PORTO BUSINESS SCHOOL Ana Silva

Under the motto 'Building the Future', CJR Group leaders took part in a training course specifically designed for them, at Porto Business School (PBS), which is in line with the employees' skills development strategic plan Running from July to October, the training aimed to harmonize management and leadership practices and to bring them into line with world excellence standards in a 360° perspective. Taking an incisive approach, due to its length and educational content, the training covered subjects such as Leading Yourself, Leading Teams, Performance and KPI's, Logistics & Supply Chain Management, among others.

Vera Moreira, the Group's Talent Manager, considers this training to be contextualized by the state of today's world: "uncertain, undergoing transformation and in constant change. As a response to this volatile situation, CJR Group's investment in training has been increasing. We are

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aware that the future must be today, that is why we have drawn up the "Building the future" programme aimed at our leaders. The organisation has to learn at least as fast as change takes place. In order to trigger, challenge, and at the same time inspire our leaders, we have designed a model that enhances both knowing, doing, sharing and being. It is urgent to cement an agile, sustainable culture that fosters autonomy and responsibility. Making people grow will enable business to grow. All of our staff has to evolve at a pace never seen before.

Leading means having a profound knowledge of the main global trends.

Therefore, this programme seeks to develop strong leaders who are able to drive and bring teams together under a single vision. Leading requires courage in the process of directing and managing our people. We have been on PBS since July, growing, and being aware that the strongest and most sturdy trees were once seeds".

ABOUT OUR PARTNER Included in the Financial Times rankings since 2011, Porto Business School offers two internationally accredited MBA programmes (AMBA, EPAS/EFMD, FIBAA) and its postgraduate courses are among the most successful in the world (Eduniversal Best Master Ranking 2019).

“During the most exceptional year in our memory, we have probably grown and evolved further than we ever thought. This training helped us with this growth and evolution process, strengthening the leaderships, bringing together the team leaders, developing the "we (team) and the "I (personal)" and opening new horizons.

The different subjects covered were excellent in terms of the range of knowledge and the open mind of each one of us. It has brought us other perspectives and other approaches to thinking and knowledge in today's world.

Our individual responsibility has increased, as CJR Group has provided us with an individual value added that we must capitalize on and give back, doing our best to overcome these troubled times. It is our obligation and responsibility to hand over this philosophy to our teams, "Feel CJR Group as our own" and to work for that common good. The better ones always win! My appreciation to the Management!”

Flávio Pinto, International Financial Manager

MAGAZINE

VARZIELA'S ECOCENTRO HAD THE COLLABORATION OF CJR S.A. Editorial

The Varziela`s Ecocenter, in Vila do Conde, now has a new Transfer System of the flows from the selective collection in this municipality, which had the collaboration of Cândido José Rodrigues in the part concerning the Civil Construction works.

António Pinto was the Construction Manager detached for this project that had the duration of 4 months "a very tight deadline, but that we managed to accomplish", as he wanted to say.

According to António Pinto, this was a job with no big surprises and it went according to plan, despite the natural and expected difficulties due to the tight execution time they faced "we had to make a rigorous management of human and material resources but we managed to overcome the difficulties that arose, such as the issue of supplies. The most challenging aspect arose at the technical level with the compatibilization of equipment, but we were able to perform all the tasks foreseen within the established deadlines and with full satisfaction from the entities involved, namely our client", said the Construction Manager.

The new Transfer System for packaging flows (paper, cardboard and glass) is integrated in the requalification contract of the Municipal Ecocentro, in the parish of Árvore, in Vila do Conde, and will be fundamental in supporting the pursuit of selective collection door-to-door projects, residential and commercial, of urban solid waste in this municipality.

CONSTRUCTION

HOUSING PROJECT REHABILITATION COMPLETED Dinis Costa

CJR S.A. has completed its work on the Urban Rehabilitation in Bairro das Enguardas, in Braga. This regeneration acquires a special relevance since all the residential flats and their blocks have been totally renovated.

"This operation displays, once again, our company's diversity of intervention and installed capacity. This is not the first rehabilitation we have been involved in and it will certainly not be the last, however this one has a particular relevance due both to the technical and logistical complexity of the project and its detail. From the re-housing to the permanent articulation between residents, Municipality and the company" referred Construction Director, Rui Sentieiro.

Being a project of a social nature, it had precisely people management as its main

concern. " To operate in someone's house is always a challenge, to operate in the lives of a few hundred people is therefore quite complex. The greatest challenge was actually the management of all sensitivities, opinions and emotions.

Managing them meant looking for solutions and methods on a daily basis that would benefit both the goals proposed and the lives of the people".

Following the intervention, CJR S.A. is proud that the deadlines have been fully met, as well as of its management of all the processes within the community. "The community ought to be pleased with its housing and, consequently, with the improved quality of life", emphasized Rui Sentieiro.

JANUARY

NEWS SOLAR ENERGY

SOLAR ENERGY FORESEES EXPANSION ** By Bruno Pereira **

The idea of an economy and society where less fossil fuels are consumed, and therefore less CO2 is released into the atmosphere, has been underway for a number of years. The fact is that the pandemic and its impact on society have paused this and other industries. But it is equally clear that the pandemic may even become a window of opportunity to speed up the whole process. IRENA itself has argued in several studies and conferences that the energetic transition may represent a perceptive investment towards economic recovery.

At CJR Renewables the investment in the construction of solar parks is of great importance. The Solar PV Business Unit was founded just over two years ago, with a national and international market perspective. Despite our young age, we have already experienced our high and low points, and 2020 was undoubtedly a complex year. A feeling shared by all industries worldwide. But we have no intention of yielding to our conviction of success, since our sense of resilience would never allow it, and again because to this day we have not ceased our expansion.

The Solar PV Business Unit has so far seen positive results. Whether it is for the completion of 9 "Utility Scale" projects in Poland, the implementation of a 60.9 MW "Utility Scale" project in the most arid part of the planet - Atacama, Chile - or through our dedication to smaller projects for which we have installed several self-sufficient units in Portugal, with over 32,000 photovoltaic modules for a total power of around 10 MW. For 2021, we already count on a number of projects in our portfolio, with the know-how requirement always in sight. We are well aware that some losses caused by this pandemic will have to be recovered, demanding further our commitment so that the results can remain positive. I have no doubt we will overcome these challenges and the team is increasingly united to accept any challenge posed before us.

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MAGAZINE

CHATTING WITH

NUNO DIAS, CONSTRUCTION MANAGER Ana Silva

What are your expectations for CJR Renewables?

Taking a look at the present and future of the renewable energy business, specifically the solar park segment, we can foresee that this business will continue its expansion. CJR Renewables aims to further enhance its growth by following this market trend and by leveraging its presence in both domestic and international markets. CJR Renewables has been clearly displaying its potential and sustainable growth. The investment in the solar business will only confirm CJR's plans and expectations.

From the production point of view, what is your BackOffice and how do you expect to achieve the goals proposed by BU? Since I started my career, I have always been closely involved with the " construction site ". It's where everything happens. For the better and for the not so good, it is at the construction frontline that the client's projects and expectations are accomplished. Production (or construction), is what determines the success or failure of a project. CJR Renewables' goals are clear: all projects are meant to be successfully completed, on time, in scope and within budget.

During my third year in the industry, I was directly involved in the largest project in Europe at the time. There were around 27 different nationalities and many fields of expertise. There, I learned that it's possible.

I strengthened my learning process by undergoing other international projects in Italy, Venezuela, Algeria and China. Apart from the projects, all personal experiences enhance my resilience and determination.

What prospects and results do you have in mind?

My commitment will always be to bring in and consolidate dynamics that will allow us to be more effective, objective and winners in such a competitive business with increasingly more players.

The team must have a winning mindset, without neglecting our main goal: to bring value to CJR. I expect, as a team, to meet CJR Renewables' aims and to grow new talent in both national and international project management, which will fuel the company's sustained growth.

JANUARY

NEWS SOLAR ENERGY

ANOTHER SOLAR PROJECT, IN THE MOST ARID PART OF THE PLANET Ana Silva

CJR Renewables is building Azabache Solar Park, located in the Atacama Desert, in northern Chile. The company is in charge of all the BoS work, as well as the EPC work, with the extension of the existing substation.

With an eight month schedule to build the photovoltaic project and four months for works on the substation, the Azabache project will, once completed, have 154,170 photovoltaic modules of 395 Wp, 13 photovoltaic stations of 4 MW and 1713 trackers - type 1P90.

Having Enel Green Power as a client, this solar park is based in the Atacama region of Chile, the most arid area on the planet, which enhances some nuances in the construction process, namely in the gathering of materials and specialized teams. "Although this is not our first project in the region, and despite our experience in this location, we cannot do without meticulous organization (prior to, but with constant monitoring) regarding the displacement and proper allocation of materials and people. We always focus on the organization, because we are well aware that this is our competitive advantage" said Bruno Pereira, Head of Solar/BoS. Weather conditions are also an integral "and important" part of

planning, since "we coordinate different tasks only for the morning, as strong winds become a serious problem in the afternoon" noted Bruno Trigo, Site Manager.

BoS activities awarded to CJR Renewables include all civil works such as earthworks, foundations, roads, MV and LV cable trenches, all electrical works and the assembly of photovoltaic modules. Regarding the substation extension, the CJR Renewables team is carrying out all EPC including civil works such as earth works, foundation construction, O&M, as well as electrical work such as high voltage equipment assembly and supply, cells, SPCC, auxiliary services, testing and commissioning.

Once built, this will be the largest photovoltaic park in CJR Renewables' portfolio and, according to Bruno Gata, Head of Power & Grid Business Unit, "With this project we have proven once again CJR Renewables' competence and capability under the most diverse adversities. We are renowned for our solutions and our high level of resilience. Here, 2,500 metres above sea level, in the most arid part of the world, our responsiveness once again confirms our reputation".

"The greatest challenge so far is distance.

March 2020 would be a milestone: the departure of the engineering and project management team to Chile. Due to the pandemic, which led to the closure of borders, we never departed. We had to learn for the first time how to manage a project and a team 13,000 km away. There have been difficult times, but we are proud to have been successful in finding the communication balance essential to the project's completion". Nuno Moreira , Site Manager Solar / BoS

"No doubt managing this project has been challenging. In round figures, we have under our responsibility the placement of structures for the panels, the construction of 2km of paths, 35 km of ditches, 9 foundations (using 48,000 kg of steel and over 600 m3 of concrete) as well as the handling of over 85,000 m3 of earth, between excavations and landfills".

Frederico Martins , Site Manager Solar / BoS

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MAGAZINE

"Working on a team that is thousands of miles apart is challenging, to say the least, but the truth is that we have managed to achieve all the complicity and cooperation that was expected of a team that is physically united. We are focused on meeting the objectives and successfully carrying out the project!"

Carlos Cerda, Site Manager P&G

"The Azabache substation is undoubtedly the most challenging work I have ever encountered. We were forced to prepare the work being far away from it and to get to the ground far above the time, which, in addition to the very tight deadlines, the strict requirements of the project and customer, and the fact that we were expanding a substation on a third-party property, is taking us to a daily operation at maximum speed".

Nuno Pinto, Site Manager P&G

“Sem dúvida de que fazer a gestão deste projeto tem sido desafiante. Em números redondos, temos sob a nossa alçada a colocação de estruturas para os painéis, a execução de 2km de caminhos, 35 km de valas, 9 fundações (recorrendo a 48.000 kg de aço e mais de 600 m3 de betão) e a movimentação de mais de 85.000 m3 de terra, entre escavações e aterros.”

Frederico Martins

DID YOU KNOW THAT AZABACHE'S SOLAR PHOTOVOLTAIC PARK WILL BE PART OF THE FIRST HYBRID GENERATION PLANT IN CHILE? Ana Silva

Located around 10 km from the city of Calama in the Antofagasta region of Chile, the Valle de los Vientos Wind Farm and the Azabache Solar Park bring together for the first time on Chilean territory two renewable energy technologies in the same location and with a joint operation. Such innovation brings numerous advantages. On the one hand, it enables the use of standard facilities, such as access, transmission lines, among others, and at the same time minimizes environmental impacts on the territory.

On the other hand, this hybrid industrial plant will also allow both parks to achieve greater energy efficiency, since it simplifies the acquisition of technical synergies, for example by taking advantage of panels during the day and wind turbines at night, depending on wind conditions. Together, these two farms will generate 150.9 MW of renewable energy.

JANUARY

NEWS CONSTRUÇÃO

IMPROVEMENT WORKS IN DONIM EB1JI SCHOOL - GUIMARÃES Dinis Costa

In September we completed another structural operation.

This time, at Donim EB1JI school in Guimarães.

A project that completely redesigned the school and benefited the local population, especially the future generations. These reforms consisted of an exterior remodelling, floors and interior piping, building a new roofed area, remodelling the kitchen and interior painting. All these efforts have allowed this school to be adjusted according to the students' needs and, thereby, to provide the

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children with a more dignified, inclusive and welcoming space, as well as new features and a modern design. The major challenge for this project was the defined deadline. "Our relationship with our business partners, as well as the needs requested by the Construction Owner, are always the greatest challenge for a correct and continuous progress of work. For that reason, it is so essential to build, among the different parts of the work, a mutual help and trust atmosphere in order to achieve a common goal, guaranteeing the client's quality and satisfaction and always seeking to be "a benchmark for future projects" said Pedro Caseiro, Construction Director.

MAGAZINE CONSTRUCTION

IMPROVEMENT OF FOREST ROADS IN GERÊS WITH THE COLLABORATION OF CJR S.A. Dinis Costa

The improvement works of the forest path between Leonte and Portela do Homem in Terras do Bouro, in the middle of the Peneda Gerês Natural Park, have already been completed.

This project, which included the enjoyment along the banks of the River Homem, the preservation and enhancement of the environment and the creation of a new resource in the field of road mobility, included earthworks, paving, construction of trenches, signalling, pavement works, placing of sidewalks and railings.

Given the fact that this is a work to be carried out in the middle of the Peneda Gerês Natural Park, there were some aspects that deserved some care, particularly at the environmental level, where we tried, from the very beginning,

to ensure the lowest possible impact, both on the local fauna and flora, "environmental issues have always been a priority and we have always been in collaboration with the ICNF - Instituto de Conservação da Natureza e Florestas (Institute for Nature and Forest Conservation), that accompanied the whole process", stressed Engineer Jorge Castro, who is in charge of this work.

The existence of archaeological heritage, dating back to Roman times, was another aspect that deserved special attention when the teams of the CJR SA intervened, and close collaboration was maintained with the team of archaeologists in charge of monitoring the work. The intervention presented some challenges, largely due to the characteristics of the ground and its location, "we had to adapt to the

geographical characteristics of this area and find solutions that would meet the needs of the tasks, particularly with regard to the type of equipment that we could use in those spaces, often of reduced size, and adapted to the distance we had to travel to the site of the interventions", said the Engineer Jorge Castro, adding that, "overall the work went very well, meeting the deadlines set”.

"The paving works benefited, in an early stage, from the close collaboration CJR / CMTB/ ICNF, with the authorization obtention to close the road, which, despite being in a forest zone, is still international access. The work was essentially floor improvement in semi-penetration with the need to promote enlargements (whenever possible) and thus increase traffic safety." Francisco Pinto, Project Manager

"We have taken greater care not to leave any trace of pollution and for not littering. I also can say that working surrounded by that landscape is always invigorating!"

Virgilio Costa, Foreman

JANUARY

NEWS POWER & GRID

POWER & GRID: WHERE WE COME FROM AND HOW FAR WE WANT TO REACH! ** By Bruno Gata, Head of POWER & GRID **

It was in September 2018, during a visit by our Executive Board Member, Eng.Âş Miguel Rodrigues, to a project we were building then in Patagonia, that I was challenged to set up a team specialized in substations and network connections, at CJR Renewables. I never hesitated.

Two years later, I can proudly assure you that - leveraged by this challenge - we have conceived and structured a new team in our company, which still has a long way ahead in terms of maturation and strengthening to reach the point I know you will, but which is, of course, much better today than it was yesterday. Before I tell you about the future, allow me, because of its enormous relevance, to take a glance at the past: 2002! That is the year CJR Renewables took part for the first time in substation projects.

This first engagement in the civil works at the Alto do Talefe wind farm substation in Portugal was the starting point for a path of knowledge and experience strengthening that led us, in 2010, to fully take over for the first time the entire civil and electrical works at a substation: Wigton II wind farm in Jamaica. Next, we headed to Romania to build a 110kV grid connection line on the Cernavoda project, and then to Poland to build the substations for the Rymanow and Jedrzychowice projects, and, later, to Chile to build the San

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AndrĂŠs, Taltal and Lalackama substations, and we never stopped since then. Based on a global footprint strategy, the fact is that among cut-off points, high voltage lines and substations, throughout the years CJR Renewables has already taken part in 71 - yes: seventy one - projects ranging from 15 to 400kV and spread over 7 countries. These projects have been feeding us with the know-how and in-house capacity that allow us to plan ahead.

The year 2020 will go down in History as the year that established a new normal in our daily lives, reflecting a global pandemic with effects that appear in unknown shapes, not yet fully understood and that have never even been imagined.

This situation has also brought a great deal of uncertainty and lack of confidence, boosting a strong economic recession in virtually all business lines which, constrained by the often economic and social advances and setbacks, continue to readjust themselves continuously.

In the middle of this highly unstable and unfavourable environment, POWER & GRID keeps on working on a daily basis to ensure the generation of value, not only focusing on today's challenges, but always seeking to outline responses for those of tomorrow. We found new approaches to get things done, we built our foundations and reinforced ourselves with more and more expertise, which has enabled us to continue providing effective answers to our clients. I always say that the difficulties we face in overcoming obstacles depend almost exclusively on the perspective we face them, and it is precisely this mindset of commitment, cutting-edge vision and focus on solutions that will enable this team to achieve by the end of 2020 - in its second year of operation - our goal to quadruple the turnover in comparison to the previous year.

MAGAZINE WHAT ABOUT THE FUTURE? WHAT CAN WE EXPECT FROM IT? ** By Bruno Gata, Head of POWER & GRID **

Embedded in this transformational atmosphere, we remain optimistic about our aim for sustainability and affirmation as a strategic Business Unit at CJR Renewables. We intend to continue hand in hand with our colleagues in Wind/BoP and Solar/BoS Business Units, yet we must strengthen our focus on expertise and competitiveness that will allow us, in the medium term, to become less exposed to the cross-selling we have been experiencing.

The years ahead will be filled with investment and development in the electricity grids of several countries, as a result of the global plans to boost "green" energies and decarbonize the economies. We will witness a gradual and very fast evolution and decentralization of the energy matrix, resulting from a number of processes, including the massive scale of electrification in transport and other fields, grid-scale storage systems being put into service, the widespread digitalisation of networks and the operationalisation of smart grids.

Our main priority is to be part of this global change, continuing to expand our capabilities as a team and our permanent willingness to innovate, in order to become a reference also in the T&D segment.

We will not fail.

JANUARY

NEWS CONSTRUCTION

ROAD JUNCTION IN ARÕES: A REFERENCE Editorial

The intervention of CJR S.A. in Arões, a work that included the construction of the road junction of RR (Regional Road) 206 to the Industrial Area of this parish of Fafe, has already finished.

This was a project that took place over a year and was expected by the population of the area for a decade, contributing to the development of this region, facilitating access to this industrial area and enhancing the value of the parish, making it more attractive for the settlement of new families and businesses.

Engineer Paulo Antunes was the Construction Manager of this project and assumes that this was one of the most important 2019 projects of Cândido José Rodrigues- "we refer to a work with an already considerable size, of 1.8 M euros and 1 year of deadline for conclusion, thus assuming the role of "anchor" work for our organization in 2019", recognizing the local social and economic impact that this work represents for the parish of Arões and consequently for the municipality of Fafe.

This was a work that was born from the will of the Municipality of Fafe together with the infrastructures of Portugal, "obeying a very demanding project of execution and specifications, forcing our team to maintain the standard of construction quality at very high levels", as emphasized Paulo Antunes.

With fifty years of existence, the construction of communication routes is the area where Cândido José Rodrigues stands out the most.

This project fits perfectly in the more specialized scope of our company, contemplating, as the Construction Manager said, "a very significant component of earthworks, infrastructures, drainage organs, roads and bituminous, activities for which we are truly fitted for, both in terms of our own equipment and in terms of our own workforce". It was here that the greatest difficulty was found throughout the process, as he stressed, "the management of these resources turned out to be one of the greatest challenges we had to face, requiring constant planning of activities and a very rational allocation, especially in terms of equipment manage-

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ment".

Manuel Barbosa was the foreman assigned to this project. With 33 years of experience in this area, Manuel Barbosa states that this was the biggest work of its kind he did in his 8 years in CJR S.A., "a very challenging project that I faced with a sense of obligation in terms of demonstrating the work capacity, organization and execution by the Cândido José Rodrigues team". The foreman admits that it was a difficult job but they managed to overcome the difficulties that arose, pointing out that the most complicated was the management of workforce, since it was a work of large dimensions, "we always tried to keep everything clean and organized and

constantly kept the focus on meeting deadlines, with a guarantee of well executed tasks". At the end of the work, Manuel Barbosa admits to seeing this project with great pride, "it is always a personal and professional pleasure to see a work of this type be born with our help and to be part of the history and development of these lands", he concluded.

In 2019, Road Junction in Arões stood out as the largest work of CJR S.A. in the area of construction of roads and infrastructure, with about 40,000 m3 of earthworks, more than 5 km of trenches executed, 20,000 m2 of asphalt paving area and nearly 7,000 m2 of pavements and parking areas.

MAGAZINE

"This work has obeyed a very demanding project execution and specifications, forcing our team to maintain a very high construction quality level" . Paulo Antunes, Project Manager

"It is always a personal and professional pleasure to see this kind of work done. To be part of the history and development of these lands is quite special". Manuel Barbosa, Foreman

JANUARY

NEWS LATAM

LATIN AMERICA: A LEADING GLOBAL PLAYER IN RENEWABLE ENERGY ** By Nuno Carvalho, Regional Manager **

Latin America is gradually becoming the leading renewable energy market, with the adoption of important climate change policies, some of which are among the most innovative worldwide.

Led by Chile, Colombia and Brazil, the countries in this area agreed, at COP 25, on a global target of 70% renewable energy consumption by 2030, an ambitious commitment towards decarbonisation, compared to the European Union's 32% target.

This goal is based on the economic competitiveness provided by

renewable energies, due to the sustained progress of technologies, and improved financing conditions that drive sustainable growth in many regions. As a result, some nations now have the possibility to leap into a development pattern based mainly on renewable energy that is increasingly affordable for consumers. As the energy market is becoming increasingly competitive, we also need to keep up with this trend by adjusting quickly to an increasingly dynamic market. The focus on competitiveness, cost optimization and the need to always maintain high standards of construction quality and safety, are distinctive features for our success.

With a differentiating work and a sustainable growth policy, Latin America places itself year after year as a leader in CJR Group's matrix and turnover. Operating in the region since 2013, we are proud to be a benchmark in the industry as one of the most sustainable, prestigious companies, with a unique ability to undertake firm commitments and major challenges required in large-scale projects. At LATAM we count on an additional 1,800 MW of renewable energy projects built and under construction. In Chile, we have completed the construction of one of the largest wind farms in Latin America, with a capacity of 273 MW. We are leaders in Chile and Peru in

LATAM PROJECTS IN 2020 Duna & Huambos Wind Farm

36.75 MW

Peru

Malleco Wind Farm

273 MW

Chile

Negrete Wind Farm

36 MW

Chile

Azabache Solar PV PLant

62.64 MW

Chile

Renaico II Wind Farm

134.4 MW

Chile

Windpeshi Wind Farm

200 MW

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Colombia

the construction of renewable energy projects, and this year we will start (or have started, depending on the timing) a major challenge: building Colombia's largest wind farm, with a 200 MW capacity.

Success in Latin America is due to a detailed study of the countries and projects that we have defined as priorities in advance, as well as the definition of clear objectives that are implemented daily by a large, cohesive and dedicated team, and tireless commitment to the basic values set by a 50-year-old company. These results place us as market leaders at LATAM, something that our team is very proud of and pleased with. Sustainability leads the way to a better future for everyone.

MAGAZINE LATAM | WIND ENERGY

COLOMBIA'S 200 MW PROJECT IS ALREADY ON TRACK Ana Silva

Windpeshi Wind Farm will feature 200 MW of power and CJR Renewables will be responsible for its complete construction.

"This will be our first project in this country and we could not be more pleased. Besides a fantastic and friendly community, Colombia also offers great opportunities for the development of new wind energy projects, given its climate conditions and geographical position. This is the first step

towards sustainable growth in this country, which is part of the business expansion plan for Latin America", Nuno Carvalho, LATAM Regional Manager, states. This 200 MW project of 41 Nordex wind turbines (4.8 MW each) will feature CJR Renewables as the implementing company for the entire BoP, "which means we are responsible for developing all the accesses, platforms, foundations, cable trenches and a 33 kV medium voltage line system", says Nuno Xavier Head of Wind / BoP. Scheduled to begin in 2021, Nuno Xavier points out that the BoP team is preparing the project by carrying out a very detailed analysis of the construction plan and, at the same time, assuring the project's communication to the local communities.

NEGRETE WF: PROJECT CONCLUDED Ana Silva

CJR Renewables was the construction company responsible for all the BoP's civil works, which involved the completion of 8 km of access roads (public and internal), 10 foundations and platforms.

Located just 16 km from the town carrying the same name, in the region of Bíobío, Chile, the Negrete Wind Farm (10 Vestas V136-3.60 MW HH 120m wind turbines) has relied on CJR Renewables to carry out all the BoP civil works. Having WPD as client, CJR Renewables is very pleased with the extent of this project. "All pre-determined milestones with the client have been fulfilled and, I believe, we have seen overall satisfaction from the client. And the bonus is that these milestones have been achieved by a small team, but committed to the success of the project," said Rogério Pereira.

Regardless of all this success, the project faced a number of challenges, according to Enzo Landahur, Site Manager for the project, "we worked closely with the client's engineering team to improve the soil on about 40 to 50% of all platforms, as they lacked sufficient resistance as there were groundwater tables at surface level".

Once energized, the Negrete Wind Farm will provide renewable energy for 60,000 families. "It is always excellent to appreciate the success and significance of the projects we have built. We are proud to be part of this change in the energy supply matrix," said Nuno Carvalho, LATAM Regional Manager.

JANUARY

NEWS LATAM | WIND ENERGY

DUNA & HUAMBOS: 36,75 MW IN PERU Ana Silva

2019 saw the launch of the Duna & Huambos Wind Farm (WF). 2020 marked its successful completion.

Located in northern Peru (in the region of Cajamarca, in the Andes mountain range), this is the second CJR Renewables WF in this country, with a total capacity of 36.75 MW. Covering both BoP and Power & Grid specialties (Substations), the project reaches its conclusion after an 85-day forced stop due to the pandemic, which "has conditioned the schedule, posed challenges, but has not compromised the quality of our services”, noted Fernando Hurtado, Project Manager. CJR Renewables was already operating in the country, having completed the Wayra I Wind Farm (132.3 MW) the year before. Duna & Huambos, given its harsh location, weather conditions and pandemic, posed new challenges. "In Duna & Huambos, the team experienced a very diverse and remote geography (the Cajamarca mountains are at 2500m altitude), requiring the team to expend a daily effort", highlights Miguel Carvalho, P&G Site Manager, an opinion supported

by Fernando, "the location had an enormous impact, both on people's experiences and on the materials transportation, sometimes even the most simple resource was very hard to find. We even had equipment and materials, such as the unbound gravel, that came from the most varied regions of Peru". Climate conditions also affected the project's launch. "At first, our concerns were over the weather. We knew that from October to March the rain was quite severe in this area. So, in order to guarantee the deadlines, we had designed a strategy of abundant equipment along with a very strict work planning", said Fernando. The substation construction had also a very strict planning, and the duties were organized according to the time of the year. "In the first stage we focused our effort on the detailed planning for the whole project, in order to avoid any surprises, and in a second stage we started to operate all the backstage work", said Nuno Pinto, P&G Site Manager. During the project's execution, a new (worldwide) challenge was triggered. "With the awakening of the COVID-19 pandemic, all the previous challenges seemed minor. We stopped for 85 days due to the regulations set by the Peruvian government, but the actual challenge was to reactivate the project three months later. At this point, uncertainty and fears were prevalent among all collaborators, due to the high levels of contagion in the country. In addition to this situation, and to

DECEMBER

aggravate this, we were forced to incorporate certain steps of the project into stages we wanted to avoid since planning. At a critical stage in the project, when we were carrying out the passage of medium voltage cables in a terrain where the orography is quite aggressive, we were dealing on a daily basis with the constant rainfall. This naturally required additional effort from the teams", added Francisco Brandão, Construction Manager BoP. Today, with the project finished the feeling is of pride, because "we have safeguarded the integrity of all employees and there were " 0 " infections on the site. We have survived the setbacks of nature and we have reached the planned and agreed milestones, from the concreting of the last foundation, to the successful completion of the ditches/medium voltage cables, and finally the ready to energize condition" added Bruno Coelho, Project Manager P&G. It is unanimous that "this achievement is due to the team spirit and mutual help between the different CJR departments, from Engineering to QHSE, from Site Managers to SAP Administrative, from Project Manager to Topography and so many others involved who have always actively worked together to achieve the final objective: to carry out the project on time and with the quality that is always present in our work" said Francisco Brandão, Construction Manager.

"Despite the hardships experienced, it was rewarding to witness the impressive results of the team involved in the project, both in their work (very often running after time) and in their exceptional approach to this pandemic. Team spirit was the strength of this project".

Fernando Hurtado, Project Manager BoP

"In the final stage of the substation energizing, it was required to be fully aligned with the work in the adjacent substations, and the coordinated integration of the SPCC. We energized the substation successfully. We could not have felt greater satisfaction".

Wilmer Manrique, Site Manager P&G

MAGAZINE

"WHAT IS THE COMMUNITY'S PERCEPTION OF DUNA & HUAMBOS WF? "THIS WAS THE MOTTO FOR CJR'S CAMPAIGN! Ana Silva

In order to understand the community's opinions towards renewable energy and its reach in the region, more specifically in what Duna & Huambos WF refers to, CJR Renewables launched a public challenge, especially dedicated to children: To draw a picture that shows the Duna & Huambos Wind Farm (WF) and its relationship with the community.

"Dozens of drawings were received,

we could not be happier", said Eberth Alvarado, LATAM QHSE, adding that "the positive reception we obtained from this action, means that the community is pleased with our action and, at the same time, we perceived through drawings that there is an understanding that our work has a positive impact on society. We could not be more satisfied!". Three drawings were distinguished, for the delight of the young artists aged between 6 and 15. At the beginning of Duna & Huambos project, CJR Renewables designed a strategy for community involvement in all stages of the project's construction.

"Unfortunately, we were unable to comply with our planning due to the pandemic. We had amazing ideas to bring the community and our teams together" said Fernando Hurtado, Project Manager.

JANUARY

NEWS LATAM | WIND ENERGY

134.4 MW RENAICO WIND FARM: A CHALLENGING PROJECT FOR CJR RENEWABLES TEAM Ana Rodrigues

Despite the strict timetable, CJR Renewables is committed to showing "no task is impossible, there are only obstacles we must overcome", a motto that drives our action in every project developed.

The Renaico Wind Farm (WF), located in Chile, poses a true challenge for CJR Renewables, mainly due to its tight schedule and the difficulties it brings with it, particularly the high water level in the Chilean region during the winter.

However, the teams involved in the Renaico WF construction have managed, with their long experience, to meet the objectives set, and are confident and secure, based on their commitment and competence.

CJR Renewables is responsible for all the BoP and EPC substation work for this wind project, located in the southern part of the country, 600 km from Santiago de Chile. The company's operations include 32 foundations & platforms (13 foundations are located in Las Viñas and the other 19 in Puelche); 23.5 km of access roads; 194 km of medium voltage (MV) cables; and civil and electrical works to expand the substation (220/33 kV).

The project began with the construction of project facilities. This was followed by

DECEMBER

the building of the substation (220/33 kV), with CJR Renewables team in "maximum speed" mode. It is worth noting that the construction of a substation translates into a complex fusion of expertise and requires a deep multidisciplinary knowledge - which combines tasks, human assets and resources involved.

The Power & Grid team focused on securing contracts with suppliers and subcontractors, while studying the best delivery times. The goal was to get started quickly with soil improvement works.

With the substation well under way, CJR Renewables bet on an innovative solution: it performed the first cut in the line (out of a total of 2) for a period of only 10 days, instead of turning off the power during the whole construction period. This way, the substation was inactive for a very short period of time, an improvement and optimisation solution for which the team was entirely responsible, demonstrating, in the view of Bruno Gata, head of Power & Grid (P&G), the avant-garde vision and team spirit.

Following the planned schedule, CJR Renewables has already achieved several important landmarks it had set for this wind project: the construction of 190 piles for soil improvement; the initiation of civil works on the foundation of the power transformer and on the firebreak wall, as in the extension of the existing O&M building; the beginning of the electrical installations.

CJR teams' work has gained particular credit in the context of the global pandemic, which has naturally impacted

on the work carried out, representing a set of preventive measures that have required new working methods and conditions. Covid-19 has also raised difficulties in obtaining permits to carry out the work.

For the P&G team, the end of 2020 is marked, in the words of Marcelo Huenchur, Site Manager (SM), "for the completion of patio's outdoor works at the Renaico substation".

The SM also proudly mentions "the completion of all the work awarded for this project during the 1st quarter of construction", only possible on the basis of CJR Renewables' ability to manage the strict schedule associated with the Renaico WF. With the same safety at work that the team has been developing in the ground, Francisco Azevedo, Power & Grid Site Manager (SM), believes it is an important milestone achieved by CJR Renewables "the completion of all work planned by the end of the 1st quarter of construction".

The end of 2020 brought to the BoP team the completion of "the concreting of 8 foundations, as well as the delivery of 6 platforms for the subsequent assembly of wind turbines", according to Rogério Pereira, PM BoP, who added to the list of works the execution of a circuit in its totality.

Rogério Pereira emphasizes "the completion of the concreting of all the foundations, as well as the access roads, the planned platforms and the EW circuits", as a result of the project's first quarter of construction, for his team.

MAGAZINE

"2021 will bring the completion of the entire field work, with both distribution systems powered (Renaico I and II), as well as the beginning of the expansion project for the control building and the works in the warehouse". Francisco Azevedo, P&G Site Manager

"Our evaluation of this project is very positive. We have been able to overcome all the obstacles we have faced, particularly in the context of a global pandemic, which has resulted in action being taken on site, with impact on our working routine".

RogĂŠrio Pereira, BoP Project Manager

JANUARY

NEWS CONSTRUCTION

CJR S.A. CONTRIBUTES TO THE IMPROVEMENT OF URBAN MOBILITY IN BRAGA Editorial

Since mid-2019, CJR S.A. has been contributing to the urban change that is taking place in Braga.

The project, which included the elimination of urban and architectural barriers, promised to substantially improve mobility in the Montélios area. And fulfilled. There were about 13 thousand m2 of sidewalks in rectangular paving of yellow colour to be placed in 10 streets in the area of Montélios.

The work progressed at a good pace despite the difficulties that are felt in a work of this type, and as Nuno Dinis, Construction Manager, stressed, "there was a great care on the part of our workers, given the coexistence with residents in the same space, in maintaining respect, cordiality,

friendliness and tolerance", adding that, these "are fundamental characteristics of behaviour so that the work runs in harmony".

The great difficulties were felt, not at a technical level, but in the management of the relationship of the inhabitants and visitors of these areas that were intervened, as Nuno Dinis said, "people wanted to see their streets reclassified, but sometimes they don't understand that during the execution of the works their daily life will be affected, namely with traffic diversions, limitation of parking spaces, conditional access to garages and dwellings. People have their daily schedule very tight and anything that can lead to delays and changes in their routine easily leads to irritability and aggressiveness in them, this is where we find the biggest difficulty in this type of urban work". Now, the population of Braga and its visitors is able to enjoy more organized streets, without barriers, designed to facilitate urban mobility and that value this area of the city.

"This was a work that went very well. I was very pleased with people’s understanding of the constraints caused by our work and we were always treated with great sympathy by the inhabitants. All the teams felt it". Manuel Dias, Foreman

"There is great care on the part of our operational teams, when a coexistence with residents occurs, in order to maintain respect, cordiality, sympathy, and tolerance". Nuno Dinis, Project Manager

CONSTRUCTION

DEMOLITION OF RESTAURANT AND HOTEL BUILDINGS LOCATED IN THE HIGHWAY SERVICE AREA OF SEIDE Dinis Costa

CJR S.A. carried out demolition work for two restaurants and hotels in the Seide service area. Structurally important because it is a complete demolition, this project relied on CJR S.A. for the removal, in a first phase, of all doors, windows, wiring, among others, and in a second phase, counted on the company in the total demolition of the existing buildings, following the repaving of the floor.

DECEMBER

MAGAZINE

"It is thanks to this committed, determined, and well-organized group, and which often sacrifices its time for the company's sake, that the work becomes possible".

Domingos Maciel, Project Manager

CJR S.A. COLLABORATES WITH BURGER KING Dinis Costa

In recent years we have felt a new impulse of the market with several companies betting on our country for the expansion of their business, such as Mercadona, or the Fast Food Burger King chain.

CJR S.A. is part of this growth, assuming its prominent position in the area of construction and engineering, with a successful partnership with one of the companies responsible for the construction of the new Burger King restaurants, on national land.

There are already 15 enterprises in this restaurant chain in which Cândido José Rodrigues has been present with earthworks, construction of rainwater drainage networks, water supply and fire networks, infrastructure for electricity, telecommunications and gas, paving, construction of sidewalks, exterior arrangements and horizontal signalling. Domingos Maciel is the Director of these works which have been taking place all over the northern region at an intense pace, with several projects taking place simultaneously and sometimes in very remote locations, which proves to be a "great challenge, as it involves several trips per day, which leaves little time for the execution of other equally important tasks", as revealed by Domingos Maciel, adding that "this

"Although the buildings are always the same, surroundings make all the spaces become different. What I find most interesting in these projects is to verify that each one has its very own existence despite belonging all to the same brand. I have my favorites: Vila Real, Bragança and Braga". Joaquim Correia, Foreman

has been an exciting and challenging project, because of the short time given to us to carry out our work, as well as the reduced physical spaces in which we have to carry them out and which imply a very strict management and combination of the various specialties of civil construction and infrastructure, since they take place simultaneously", along with these situations we still have to deal with "the daily changes to the project to adapt to the problems that arise throughout the execution of the work", he concluded. The collaboration between CJR S.A. and one of the companies responsible for the construction of these restaurants in Portugal has been guided by success, much thanks to the effectiveness in meeting deadlines, professionalism and quality of service provided. The Burger King restaurant chain has been betting on the national market, with more than 100 establishments throughout the country and with a forecast of growth.

JANUARY

NEWS CONSTRUCTION

A NEW BUSINESS HUB IS BEING BORN IN GUIMARÃES Dinis Costa

The construction of the industrial pavilions located in Azurém, Guimarães, is proceeding at a good pace, under the responsibility of Cândido José Rodrigues S.A. This is a collaboration with Vimaloc, Real Estate Company, in a project that foresees the construction of a total of 32 pavilions with allocation for areas such as industry, commerce, services, among others, whose great objective is to boost this area at the gates of the city, attracting business and boosting commerce, making this region one of the most economically attractive in the municipality in the near future, with easy access, with connections very close to the main highways of the region and next to the University of Minho and the city centre of Guimarães.

In a first phase 18 pavilions were constructed, designed to meet the requirements of modern investors.

Very soon will start the construction of 14 more, in a clear investment in the real estate area of the CJR Group.

"The topography of the ground led the access to the naves to be made by two different ways, with differentiated quotas of 8 meters between them, which allowed the development of overlapping naves in the same lot, with important advantages in terms of construction capacity. This fact has conditioned the structural project, since the loads transmitted by the upper naves are not absorbed in a current ground structural slab (usual in this type of buildings), mobilizing the structure as a whole, having the design option gone through a mixed structure of reinforced concrete and steel using

DECEMBER

prefabricated alveolar slabs," explained Engineer António Pinto, Production Manager.

This is a project which, due to its dimensions, requires rigorous planning and detailed monitoring, both from a technical point of view as well as with regard to safety rules and procedures, "even before the construction of the buildings began, the work on this project involved the allotment and creation of infrastructures, the construction of high support walls, and it was understood that all those involved in production were in harmony. In a work with special attention due to work at height (construction with 16 meters high / high ceilings - 8 meters) stands out the next collaboration with QSA and CSO from the beginning and until the present," said the Production Manager.

Currently the market has been feeling some changes that are affecting the overview in construction, and this work was no exception, "the current context of manpower shortage has led the CJR to bet on the creation of its own team of construction workers, which has been successfully developing masonry works of fair-faced concrete block, brick, plaster and plumber works. The predictable duration of the project led CJR to choose to acquire its first tower crane, a Potain MC85A with 50 meters of jib".

It is also worth mentioning the care taken with architecture, which in a game of colours and background is able to disguise the volumetry of the set (16 meters high), making the set attractive and distinctive.

MAGAZINE CJR S.A. PAVING FRANCISCO SÁ CARNEIRO AIRPORT SINCE 2010 Dinis Costa

Francisco Sá Carneiro Airport, in Porto, is not a strange house for CJR S.A. Since 2010, Cândido José Rodrigues S.A. has been one of the reliable companies for the execution of paving works at this airport.

CJR S.A., in this partnership, has been continuously developing a renewal of its equipment along with training for its employees in order to be in accordance with local specificities.

"For many years, CJR S.A. has been developing infrastructure and bituminous works at Sá Carneiro Airport. This opportunity that arose (for the extension to the area of Buildings), in architectural activities and special facilities, with special emphasis on Drainage Networks by Vacuum" says Miguel Araújo, Executive Director."Working with ANA Aeroportos de Portugal was a very enriching experience, their working methods, and control rigor adds value to retain for other situations", highlights the Executive Director.

The execution of work at the airport requires very demanding logistics, due to the characteristics of the site, both in terms of safety, as well as the capacity to move equipment in a very short period of time, which requires that the removal and repaving of the runway take place very quickly and rigorously".

Collaborations such as these, which continue over time, demonstrate the quality of the services we provide, proof of this is the contract signed last December to collaborate on works, not only paving, but also civil construction, both in the Air area and the Land area, this time at Faro airport.

CJR S.A. INTERVENES IN FARO AIRPORT Dinis Costa

The partnership of CJR S.A. with Faro Airport and ANA Aeroportos reaches a mature stage. In addition to the usual interventions at Porto airport, where CJR S.A. has already developed several pavings, also in the south of Portugal, CJR S.A. has been the protagonist in various interventions in the runways of Faro Airport.

JANUARY

NEWS CEE

POLAND, A MARKET ANALYSIS ** By Bartosz Sobolewski, Regional Manager **

The year is undoubtedly marked by the pandemic. Today we must face it with respect, but at the same time take a positive view of the future.

CEE | WIND ENERGY

GRAJEWO WF AWAITS LANDSCAPE REQUALIFICATION

2020/2021 Civil works successfully Ana Rodrigues

completed before the end of 2020.

14 MW is this wind farm's capacity, whose foundations and roads (civil works) were completed by CJR Renewables before the end of 2020.

All BoP works were CJR Renewables' full responsibility, including 7 foundations & platforms as well as 1.5 km of access roads. "In May 2021, CJR Renewables will return to Grajewo to take part in the assembly work on the windmills and begin the project's landscape requalification", says Nuno Gonรงalves, Project Manager for this Wind Farm.

DECEMBER

I can clearly see the misfortunes the pandemic has caused (which I mourn, both for the health of the population and for the economic weaknesses that have been raised), but I believe that we must try to look into the future in the best possible way. I am sure that the world will "turn the corner" and that CJR, for its flexibility, quality and hard work, will keep a stable position in the EU market. As we look ahead, new challenges and new opportunities are needed and fortunately we are already working to make them happen. The pipeline of future projects 2021-2022 in Poland enables us to feel comfortable in prospecting new investments, and, in Serbia, the new regulations introduced by the auction system are expected to bring new projects that are planned to be operative in 2022.

POLAND PROJECTS IN 2020 Wielkopolska Wind Farm

26 MW

Pomerania Wind Farm

93.9 MW

Korsze Wind Farm

36.5 MW

Mล awa Wind Farm

37.4 MW

Bogoria Wind Farm

20 MW

Grajewo Wind Farm

14 MW

MAGAZINE CEE | WIND ENERGY

WIELKOPOLSKA WF: ROADS AND PLATFORMS IN PROGRESS Ana Rodrigues

With a total capacity of 26 MW, the Wielkopolska project, located in the region bearing the same name, in Poland, is divided into five subprojects: Jarocin, Kalisz, Krotoszyn and Pepowo/Pogorzela.

This Wind Farm (WF) counts on CJR Renewables to carry out all the BoP (civil works), including the Medium Voltage Line (54 km of medium voltage ditches and 168 km of cables), all internal (5.5 km) and public (1.5 km) roads, 13 foundations & platforms and around 60,000 m2 of hardening areas (temporary and permanent). CJR Renewables is also in charge of the technical solution for foundations, soil improvement, roads and medium voltage. According to Henrique AraĂşjo, Project Manager (PM) for this Wind Farm, the project poses a number of challenges for the team, such as "the area (in km) to be reached by the Medium Voltage Line

and the fact that it will cross Polish cities, requiring careful and timely preparation in order to avoid some complications and consequent challenges in managing possible collisions with existing infrastructures". Furthermore, the division of this wind project into five sub-projects requires "a separate approach for each of the projects, turning each one almost into an independent project, as they require, for example, contacts with different public and private entities", as the PM emphasizes. Henrique AraĂşjo also mentions weather conditions as a possible constraint for CJR Renewables' action: "The carrying out of works during the winter may determine the solutions defined, in terms of roads and platforms, as well as the carrying-out of civil and electrical works. Low temperatures may require us to follow a specific methodology for concreting, in terms of production, transportation, positioning, protection, treating and monitoring the concrete temperature". The beginning of 2021 brings with it, according to CJR Renewables' schedule, the foundation's completion and the beginning of Medium Voltage Line work.

JANUARY

NEWS

CEE | WIND ENERGY

93.9 MW POMERANIA PROJECT NEAR COMPLETION Ana Silva

The 93.9 MW project in Pomerania, Poland, involving the BoP and P&G teams, is now days away from completion.

With a daily average of 100 people on the site, the project was planned on a 12-month schedule that included the construction of 29 foundations, 28 km of accesses, 29 km of ditches, 30 km of buried High Voltage Line (LAT), a 190 m2 building and a 33/110 kV substation. Although it has not always been at full speed, "due to the weather, which hasn't always been in favour of the construction works", the project, according to LuĂ­s Alves, Wind | BoP Construction Manager, "relied mainly on a committed team focused on a single goal: the fulfilment of all contractual deadlines". Lukasz Korczynski, BoP Project Manager for this Wind Farm (WF), emphasizes the launch of the project, where the coordination of teams, materials and subcontractors was not always simple: "when we started a project as big and complicated as the Pomerania WF, we were all aware of the challenge we were about to face. Like every project, the most important and the most difficult part is in the start-up, either by the appropriate staff and subcontractors' selection, the entrance organisation or even the completion of the engineering process and

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subsequent correct work rate.

However, we were fortunate enough to be surrounded by people who assisted us directly and indirectly and as well as having the appropriate knowledge and commitment, which has so far worked and will certainly lead to the intended aim, which is to complete the project successfully. Problems and difficulties have arisen, but our teamwork has helped to prevent and overcome them.

The most important thing is keeping the positive and struggling attitude until the end. As I heard in the early days at CJR Renewables "Hasta La Vitoria!". The substation launched in September 2019 "appears to have been built overnight, something that was only possible as a result of a stage based on a great deal of planning" said Bruno Coelho, P&G Project Manager.

Also Ricardo Costa, Power & Grid Project Manager, stresses the flawless execution of the schedule as one of the project's highlights, with February marking the arrival of the transformers and the completion of the 190 m2 building.

Power & Grid team was also in charge of the High Voltage Line which had 94 km of cables to be laid over 30 km of ditches. The highlight in this task was the complexity of underground drilling beneath the Fiszewka River. However, Ricardo Costa assures that "with this team there was no reason to be concerned, all problems are challenges and all challenges are feasible".

"Looking back, I have to say we did a good job. And we need to emphasize the enormous commitment of all our people. The results we have achieved are from all of us. It is with great pride that we now look at the Pomerania Wind Farm". Lukasz Korczynski, BoP Project Manager

"A project featuring a high performance team, great dedication and above all spirit of enterprise!"

Ricardo Costa, Power & Grid Project Manager

MAGAZINE A NEW CABLE SUPPLIER

DID YOU KNOW THESE CABLES REQUIRE SPECIAL TRANSPORTATION?

Ana Silva

Ana Silva

"Procurement & Purchasing (P&P) carries on its DNA the relentless search for the very best deal possible.

With this in mind, we came across a new power cable supplier who, after undergoing an audit and accreditation process in Turkey, was selected as the perfect partner for this project, since it possessed the qualities we consider vital to progress with us: product quality, production capability, technical support, fair price and an impeccable production process", explains Cristina SimĂŁo, P&P. Ricardo Rodrigues, who was also involved in the process, said that "this new partner was a pleasant surprise, both in the quick response time and in the coordination he had with our company". At stake were 100 km of high voltage cables and 165 km of medium voltage.

Each HV cable reel weighs 6.8 tonnes and is 3.07 metres tall with a 1.65 metre depth. This means that carrying this material requires special transportation, and covers around 5% of the total cost of high voltage cables. According to Tommy Vieira, Logistics, "from Turkey to Poland, a total of 87,549 km have been covered, which means the cables have crossed 5 countries, totalling 33 transport trucks. Waking up in the morning and ensuring this whole process is a huge responsibility, but it's always worth it when everything goes well".

JANUARY

NEWS CEE | WIND ENERGY

BOGORIA WF CONCLUDED Ana Rodrigues

A remote location was not an obstacle for CJR Renewables to successfully complete another wind project Located roughly 60 km from the city of Kielce, in southern Poland, the Bogoria WF covers an installed capacity of 22.6 MW. CJR Renewables was behind the whole BoP (civil works), encompassing 10 foundations for wind turbines, about 5.5 km of internal roads, 1.5 km of public roads and around 60,000 m2 of permanent and temporary areas. The end of 2020 brought the conclusion of this project: once again, CJR Renewables successfully accomplished a "very short deadline", as the PM in charge, Fernando Silva, said. According to Fernando, "the greatest challenge was undoubtedly the fact that the project was located in a remote area in Poland, where it is not always easy to guarantee the necessary resources for the work to be carried out". The CJR Renewables specialist adds that another key encouragement behind the construction of this WF was "the fact that it was carried out during the winter, with all the inherent hardships".

CEE | WIND ENERGY

MŁAWA WIND FARM COMPLETED Ana Rodrigues

The final month of 2020 marks the completion of civil works on this project's platforms and roads, in Poland. With a total capacity of 37.4 MW, Mława counted on CJR Renewables to carry out the entire BoP (civil works), including 17 foundations & platforms and 16 km of access roads. Always aiming to "execute as many foundations as possible", Nuno Gonçalves, Project Manager for this Wind Farm, reinforces that "without the support of the team, this Wind Farm would hardly be on track for success".

DECEMBER

MAGAZINE CEE | WIND ENERGY

KORSZE III FINISHED Ana Silva

Having EDPR as client, this 37.5 MW Wind Farm (WF) (15 Gamesa G114 2.5MW wind turbines), located in Poland, was a turnkey project, with Balance of Plant (BoP) as scope. "This project went through a number of obstacles, but the manpower constraints were undoubtedly one of the most complex. We bypassed them and managed to impose a strong work rate, which involved the effort of the whole team and allowed, today, the completion of the work", emphasized LuĂ­s Alves, Construction Manager. "It was a project that, in addition to the hiring of human resources, brought about some unpredictable obstacles, such as, for example, stabilising the foundations which, due to the phreatic levels, was very hard to achieve. Nevertheless, we kept our compass focused on meeting the deadline and margins set. Today, it is with honour and glory that we regard the work done".

Located at Warmińsko-Mazurskie, Poland, the 37.5 MW Korsze III WF represents a Turnkey Project for the CJR Renewables project reference list.

"We are living proof that following safety procedures to the letter is central to an accident-free project! Also the fact that we are enormously monitored by QHSE teams on the ground is something that helps to explain these numbers, since the teams become more confident of themselves and at the same time more coordinated, because they can understand the objective and the reason for us to do something in a certain way at the expense of another which is, in turn, apparently quicker and easier".

Youcef Bentayeb, Foreman.

50,000 HOURS WITHOUT ACCIDENTS Despite the weather, where low temperatures and snowfall prevailed, which in turn influenced the safety conditions in the work areas, the project team succeeded in managing employee safety favourably, reaching 50,000 hours without accidents. "We placed the emphasis on early identification of potential risks, as well as on sharing knowledge, and it was these preventive actions that enabled employees to be committed to their safety, their health and our environment," said Marta Pacak, HSE Site Technician. This milestone therefore represented an important record for the project.

JANUARY

NEWS

TECHNOLOGY

CONNECTING THE CJR FAMILY WITH A NEW INTRANET/EXTRANET Ana Silva

The CJR Group is a global brand whose "family", quite numerous, felt disconnected. "Fortunately, the 21st century gives us new tools with the power to connect people - even if they speak different languages and live on opposite sides of the world".

Although the CJR Group is proud to be present in more than 20 countries, it also faces some challenges due to this geographical diversity, such as different languages, time zones, interpersonal communications and even distinct document platforms. “The need for a single platform, of global reach, that connects its universe of more than 800 employees and that, simultaneously, would enhance a unique working

DECEMBER

method in which people can communicate among themselves and the company, in an easy, intuitive way, was a desire already of some years"said Ana Silva, CJR Group Communication Manager, in the presentation of the platform. "Thus, OnWay arrives, a platform built in SharePoint & Office 365 that allows a common identity between the entire organization, a global document structure and a new model of internal communication intelligible to all". Based on the macro objective of "creating a large and united family", this platform will be available, in a first phase, to the internal public and, in a second phase, it will be made available to the external public. "Homework is being done and based on an exhaustive categorization of collaborators, partners and documents, users will be able to access any type of information they need from this platform, requiring only an internet connection" said Pedro Pinheiro, IT Manager. With one-year deadline, the project is expected to end middle 2021.

"Necessary for many, but fundamental for all. Organization, connection and interactivity are the values we transpose into this project. We count on the Organization to make easier the access to a document in a vast documental library; Connection- that will allow us to develop together and more effectively; Interactivity- that will allow us to facilitate and optimize the working methods".

AntĂłnio Matos, IT

MAGAZINE PARTNERSHIP

CJR GROUP HOSTED UM STUDENTS Ana Rodrigues

"What is a psychologist doing in a company?" is the motto of the one-day programme, aimed at bringing the student community closer to the working environment.

CJR Group welcomed five students from the Integrated Masters in Psychology, at the University of Minho (UM), a visit which took place as part of the Psychological Practice Observation project, organized by

the Masters' coordination. This was a significant visit, both for the organization and for the Master's students, in order to foster an approach to the labour market reality, namely in what concerns the area of Organizational Psychology, applied, in CJR Group, to the Human Resources and Talent Management Departments. As mentioned by Filipa Dantas, one of UM's students. Her colleague, Catarina Carreira, supported the relevance the visit to CJR Group has had, pointing out that "the field to which I am less inclined

is precisely Organizational Psychology, but only by getting to know the reality of the labour market I can be sure of that... Besides, unlike Clinical Psychology, the Organizational field is the one we have perhaps less contact with, so the cooperation from the companies in this sense is essential". CJR Group's aim with these programmes is to encourage contact with knowledge centres such as universities and their students, the future human capital of the organization.

*Protection of the right to image

CONSTRUCTION

VILA CHÃ'S MUNICIPAL SPORTS HALL REQUALIFICATION Dinis Costa

Early November, we completed the rebuilding and requalification of Vila Chã's Sports Hall, in Vila do Conde.

"When we started this project, we found a rather damaged place and requiring a full requalification.

Today, with this intervention we managed to renew the face of this place and provide it with a structural benefit", said the responsible for the project, Pedro

Caseiro. In addition to the complete remodelling of accesses and pavements, CJR S.A. was also in charge of the new pavement for the municipal sports hall, suitable for football practice specifications. The building's covering is also part of CJR S.A. 's intervention, which will enable the pavilion to host further sports and diverse leisure activities.

To Pedro Caseiro, this was a successful project and the main challenges were solved.

“The difficult accesses, removing the old floor, and the construction of the metal structure were the major challenges and it is with great satisfaction that I report that they were successfully accomplished".

JANUARY

CASE STUDY CASE STUDY

WE INSTALLED THE WORLD'S LARGEST STEEL TOWER WIND TURBINE Ana Silva

CJR Renewables participated in the pioneering Viinam채ki project in Finland, installing the world's tallest steel tower wind turbine.

With a power of 4.2 MW, the Vestas wind turbine, model V150, has a total height of 175 meters, and an all-steel tower. This innovation in the market is possible due to

Ant처nio Vieira, Head of WTG installation

This tower configuration totally built in steel makes it the tallest wind turbine ever built and also the first Vestas project with the V150_4.2MW platform. It was with great pride and satisfaction that CJR Renewables participated in a project of such importance and visibility. This was the second project to install a prototype in which we were involved, being an excellent opportunity to develop our Engineering, project execution and market positioning. We started the tender process in February 2019 and the project execution took place between June and September 2019.Besides being the first project where we installed V150_4.2MW wind turbines, the installation of the 175 meter tower required extra preparation for new work methodologies. Due to the tower's high height, the manufacturer

DECEMBER

several studies carried out by Vestas in the search for a higher wind turbine, which, with the help of steel wires for the support, has as its main objective to efficiently achieve the highest possible wind potential at the highest altitudes. "It wasn't difficult, as we already have extensive experience in the installation sector. It was actually incredible, since we were participating in the installation of a historic achievement - the installation of the highest in the world doesn't happen every day - which caused a general feeling of ecstasy among the various teams".

Referred Jo찾o Jord찾o, Project Manager of the Project, adding that "from the technical point of view, the difficulty was extreme,

developed a technology similar to bridge construction in order to dissipate the efforts in the tower. The principle of this technology is to create a CST-Cable State Tower through a system of steel cables and adjacent platforms. The installation of the CST was carried out by another company while CJR Renewables technicians provided the necessary support during the project. This interaction between companies was fundamental for our technical development and enrichment of our portfolio. In addition to this new system, a technology was also developed to minimize tower oscillations, known as "Tower Installation Damper". During the installation of a wind turbine, tower oscillations are one of the main problems that installation companies and cranes face daily. The higher the height of the wind turbine, the more surface area is exposed to the drag force and may considerably increase the oscillations during the assembly process. This technology has been developed mainly with a focus on safety during the installation process of a wind turbine. One of our bets for 2019 was the affirmation in the Scandinavian market. In addition to having managed to develop projects in Norway and Sweden, the possibility of also starting activity in the Finnish market with a pilot project was a great achievement for the installation team, consequently a great source of pride for the whole CJR universe.

and of maximum demand. Starting from the difficulty of being a new market, a new country, and with different habits and customs, and at the same time we were installing the largest wind turbine ever installed".

In this wind park, CJR Renewables has installed 5 models of this prototype, which totalled a power of 21 MW. For the organization "it wasn't the MW that motivated us to participate in this project, but the fact that we can, first, participate in a project that represents a milestone for our company and, second, for the fact that we are inserted in a project that fosters the progress of mankind" said Jorge Rocha, WTG Installation, Commercial Manager.

MAGAZINE

Henrique Branco, Installation Supervisor

First of all, I can say it was very gratifying to have had the opportunity to install this prototype.

The challenge of installing this turbine was received by the team, as they say in the Portuguese slang, "with tooth and nail". You wouldn't expect anything else, our team values quality. In all projects there are always obstacles, and this was no exception, day after day we "fought" to be successful. The process of installing a turbine in generic terms is always identical. Of course, the turbines are not all the same, and from project to project something differs. The installation of the world's tallest turbine had its challenges as for example the

outdoor installation of the steel cables / wiring connection to the tower. Another good example, and in terms of safety, was the installation of the damper, a tower oscillation minimizer. Our client chose this project for the first installation of the damper, we are pleased about this.

We can say that CJR was the first company to do this installation. We can also say that in terms of safety this device presents benefits in one of the biggest difficulties of the installation in the wind industry, the oscillations of the tower. As already mentioned, all projects have their difficulties, and the geographical area of a project is one of them. The resilience of the team was fantastic, working in a country that is not ours has its challenges, not only at the cultural level but also in the routines adopted. Living with sunlight 24 hours was one of the team's greatest difficulties as it involves an immense psychological burden. The team remained united and once again the competence of the work increased. It is a privilege to work with this team and prove that in assembling the highest turbine in the world we were, once again, successful. This is CJR Renewables.

Pedro Couto, Installation Supervisor

I was proud to be part, together with my colleague Henrique Branco, of the installation of these WTG's, being the highest in the onshore world, especially in a country where we had never worked before, nor were we known and working in a new machine.

The whole team worked proudly to show who CJR is and that we are able to install any WTG, regardless of place and size. We found some challenges because it was a new WTG with some changes, and it was in these adversities that our team demonstrated their professionalism and proactivity, being always available to help, learn and present solutions to the problems that appeared. In my opinion, CJR Renewables is on the right track, and the feedback I get from the teams is that they are all satisfied with our company.

JANUARY

INTERESTING

MEDICINE AT WORK, WHAT'S IT FOR? Francisco Lopes & JosĂŠ Lira & Ana Silva

Given that, in any modern and evolved organization, the promotion of employees' health and their well-being is fundamental (since these have direct effects on labour efficiency and productivity, with unquestionable repercussions on society in general), the CJR Group, realizing the enormous curiosity that employees feel in understanding what "Medicine at Work" is, decided to talk to Francisco Lopes (Medical Specialist) & JosĂŠ Lira (Nurse Specialist) about the subject.

Thus, in the year of the inauguration of the "new" Medical Office, we launched the questions that most arouse the teams' curiosity.

WHAT ARE THE EMPLOYEE'S OBLIGATIONS IN RELATION TO THESE APPOINTMENTS? The employee has the duty to cooperate.

The worker's consent is tacitly accepted for complementary tests such as Optometry, Audiometry, Spirometry or ECG, but for certain tests or for laboratory analysis, for example, the worker cannot be obliged to perform them.

WHAT HAPPENS DURING AN OCCUPATIONAL HEALTH APPOINTMENT? It has the same structure as all other medical appointments, with the collection of individual data from the Clinical History and Objective Examination, but work-related questions are predominant in this context.

WHICH DOCTORS ARE QUALIFIED TO MAKE THESE APPOINTMENTS?

WHAT TESTS ARE OFTEN REQUIRED?

The Doctors Specialists in Occupational Medicine and the Doctors in training to obtain the degree of Specialist. An organized Occupational Health service certainly counts on the intervention of several Health professionals: Nurses, Nutritionists, Psychologists, Physiotherapists, etc.

All those that control the biological indicators related to occupational risk factors. For example, if the worker is in a noisy environment, an audiogram is useful; if he spends the day in front of a computer, he should do a vision assessment; an electrocardiogram is recommended in professions where there may be an overload of cardiorespiratory system.

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DOES THE COMPANY HAVE ACCESS TO THE WORKER'S CLINICAL DATA? Never. The company only has access to the medical fitness form, without clinical data, completed at the end of the appointment. The worker knows the result (fit, conditionally fit, temporarily unfit or definitively unfit for the job) and signs the medical fitness form. Copies may be made available to the worker, the occupational safety service and human resources. In the medical certificate, the occupational doctor registers conditions or restrictions of tasks for the worker. For example, if you have a skin allergy, you must work with gloves continuously; because of a spinal injury, you must stop carrying weights above a certain limit, etc. The worker does not have to disclose his illness or disability to the employer.

The certificate of fitness should clarify the tasks without mentioning diseases.

The worker also has access to his entire clinical file (appointments and medical examinations carried out, analyses, etc.); this information should be requested from the occupational health services and it is confidential.

HOW SHOULD THE WORKER BE NOTIFIED FOR APPOINTMENTS? The procedure may differ from one company to another, but it is usually up to the human resources to inform the employee of this appointment; however, the employee may also request occasional appointments at his/her request, free of charge and without limitation.

MAGAZINE TYPES OF APPOINTMENT

TYPES OF DISABILITY

ADMISSION EXAMINATION

TEMPORARY INAPTITUDE

The Admission Examination takes place before the beginning of work or, if the urgency of admission so justifies, within 15 days.

The worker will have to go on sick leave and request a period of Absolute Temporary Incapacity to work from his/her Family Doctor. Such cases imply a reassessment on a date to be determined later. Sickness benefits can only be granted by the National Health Service.

PERIODIC EXAMINATION This is an appointment every two years, in the case of workers aged between 18 and 50 who do not engage in risky activities; it is held annually above that age or in the case of risky situations defined in legislation or in a collective employment contract.

OCCASIONAL EXAMINATION This type of appointment is compulsory after returning from sick leave from a period of 30 days or another type of absence (maternity leave for example), following an accident at work, at the request of the worker or the service or even due to changes in working conditions.

ABSOLUTELY UNFITNESS Occurs when there is definitive unfitness for the usual function, following a serious accident at work, for example. In these cases, the Occupational Doctor must collaborate in the determination of another activity, alternative and compatible for the relocation of the worker, always in close collaboration and articulation with the company's managers and Human Resources. In the impossibility that such requalification may occur, it is often necessary to consider a disability retirement process in which the Labour Doctor's information is of extreme importance.

"All the examinations carried out in the company were exceptional, as we were able to perceive a huge focus on the employee, the medical team being attentive to the functions of each one and the respective necessary examinations".

SĂŠrgio Pinheiro, WTG Installation

"I felt very well accompanied by the medical team of the CJR Group.

And to know that everything is fine with me, for the good performance of my duties, is very important to me�.

Albino Carvalho, Operational Team

JANUARY

WHO IS WHO

Alexander Hurtado Ana Silva

Proactive and willing to help colleagues, Alexander Hurtado, of Peruvian nationality, is a proud Site Manager of BoP Projects.

With experience in international companies, had he not worked as Head of Engineering in Peru for the Brazilian Group CSS, or as Civil Coordinator for the Israeli Group Mer, Alexander is with CJR Renewables for about two years, performing functions of Site Manager. Currently, at Duna Huambos Project, where he is responsible for topographic activities, Alexander considers that,

in his position, the responsibility should be at the top of the priorities "I can't think about leaving if I haven't finished a task, just as I consider myself a proactive person: I don't think twice if any subject requires my help, even if it is not of my area". Although he finds himself an easy person to deal with, Alexander assumes that he also has faults, pointing out in a shy way

"every day I have to fight with myself to wake up". When we ask him, apart from work, what his hobbies are, Alexander does not hesitate to choose travel and contact with new cultures as his favourite entertainment.

the characteristics that he has learned and developed throughout his career and that he considers fundamental for someone of his position, such as perseverance and dedication, not neglecting competitiveness. "Our company must always aim to be the best and we have an obligation to enhance that".

Marcelo took advantage of the moment to highlight his pleasure in working for an "international company that is expanding very fast, in a ceaseless search for new areas and new markets, something that

facilitates the professional growth of its members", and he also highlights the "quality of the professionals and people I have to work with". Taking, this way, this opportunity to "thank everyone with whom I have worked".

Besides his work, Marcelo is passionate about football and fishing, but above all he is a proud father of a beautiful (and restless) girl, Amanda, with whom, together with his wife, he loves to walk and watch her grow.

Marcelo Huenchur Ana Silva

Marcelo Huenchurcharacterised by his dedication, cheerfulness and solidarity.

November 2016 was when CJR Renewables and Marcelo crossed paths, more specifically in the Los Lagos Region, at the Aurora Wind Farm. Marcelo teamed up with Ricardo Costa, working as Site Manager for the Substation. The work went so well that he was soon invited

by Bruno Gata to be part of the UN Power & Grid, thus integrating the teams of the El Nogal and MaitĂŠn projects. Today he is part of the PE team of Malleco. As a Site Manager, Marcelo has an extremely busy day by day, "either by the responsibility, or by the pressure of the work, or by the different challenges of each day", but Marcelo considers that everything becomes easier when, almost in a natural way, he employs

DECEMBER

MAGAZINE

Susana Martins Ana Rodrigues

Responsible for the QSE Department of CJR S.A., which she joined in 2018, Susana Martins points out her commitment, dedication, discipline and rigor as essential qualities in her performance.

Currently responsible for Quality, Safety and Environment Department at CJR S.A., which she initially joined as a Quality Technician in 2018, Susana Martins points out her commitment, dedication, discipline and accuracy as essential qualities in performing her role in the company.

With a typically busy day-to-day life, Susana divides her time between several site visits, meetings (both for site security coordination and with the client), email management,

implementation of bidding processes, management and distribution of work by the team she leads, among other duties.

The main goal of the Department for which it is responsible is "to ensure compliance with Safety and Environmental standards and with the procedures already established in the company, at the Quality level, which is why it is so important to CJR S.A.".

With a degree in Applied Chemistry and a Post-Graduation in Quality, Susana

has already developed a training course in Safety at CJR S.A..

She ensures that what motivates her most in the daily performance of her duties is the constant challenge posed frequently by the three fields of activity within the Department she leads.

Susana believes in a promising future for CJR S.A., with the reinforcement of the company's technical staff and the expansion into new areas of activity.

Phan Thanh Tung Ana Rodrigues

Phan Tung joined CJR Renewables in 2016, although his first contact with the company took place in 2015 at a Renewable Energy event in Vietnam.

At the time, he assisted the company by introducing different stakeholders to the Vietnamese market and promoting a better understanding of the local business and its possible opportunities for CJR Renewables.

Being now a member of the staff, he began by conducting market research and finding opportunities, which would lead to the decision to establish a branch in Vietnam.

Phan Tung is currently in charge of managing this branch, in Ho Chi Minh City, which has a total of five employees (including Tung).

His daily responsibilities include managing and distributing work among the team, developing and sustaining relationships with the various clients, and working closely with the R&D and Commercial Departments to increase CJR Renewables' prospects of securing different projects.

In addition, at a later stage of the project, Tung also supports the construction team locally, in close contact with suppliers and subcontractors.

He believes that two aspects are

crucial to his job: good communication skills - "we need to know how to talk to customers and we need to have a good ability to persuade" - and also "experience or a thorough knowledge of markets".

According to Tung, one of the great advantages of working at CJR Renewables, which he believes has a 'very professional atmosphere', is the value of its human assets - 'I like to deal with and learn from such different people'.

JANUARY

INTERESTING

FOCUS ON THE CUSTOMER ** BY LURDES FRANCISCO**

"The purpose of any business is to create, win and, above all, keep customers, and the best business is the one where the customer is satisfied."

For a company already well established in the engineering and construction market such as CJR, after all we are now completing a century of existence, many of the clients come to us by their own initiative, by experience, seriousness, ethics, recognition ... and certainly by so many other positive and differentiating characteristics. Meanwhile the CJR has evolved, diversified its services and expanded its area of intervention, being closer to the customers and with the potential to offer them more, better service and better price. But today, these are not enough conditions, the offer is immense and the information circulates at an exponential pace, for good and for worse. In this increasingly dynamic and complex

environment, it is necessary to be close to the customer, know his needs, understand his expectations and see how much we can offer him and add value. Today's challenge, if not the usual one, is to maintain and keep the customer, and this is a responsibility of all the organization's employees, from the top management to the simple operator, because all our actions condition and influence directly and/or indirectly the quality of the product/service, the associated costs and subsequent customer satisfaction. In other words, when each one of us becomes responsible for ensuring, always and in the best possible way, the execution of our work, always bearing in mind the universal management concept, the PDCA cycle (Plan-Do-Check-Act), we improve competitiveness, the organization's negotiating position and we enhance access to new markets and more demanding customers. In view of the above, it is up to us, all and without any exception, to keep the client, whoever he may be... If he is with us, he deserves our best work and esteem.

WHY IS IT IMPORTANT FOR THE COMPANY TO FOCUS ON THE CUSTOMER? This is a simple answer: because the customer is the only source of income of a company. Understanding that customer focus is extremely important and that it is directly related to the organization's financial results is crucial to the success of business.

LURDES FRANCISCO CLIENT MANAGER

DECEMBER