Hemispheres February 2014

FEBRUARY 2014

Hemispheres

THREE PERFECT DAYS: BOGOTÁ • OLYMPICS SPECIAL • THE HEMI Q&A WITH JULIAN FELLOWES

THREE PERFECT DAYS

BOGOTÁ PLUS HEADED FOR SOCHI AND LOOKING FOR GOLD: GETTING TO KNOW TEAM RIDING SHOTGUN WITH A DO-GOODING DETROIT DOGCATCHER USA THE HEMI Q&A: JULIAN FELLOWES ON HIS HIT TV SHOW, ‘DOWNTON ABBEY’

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BERLIN KaDeWe, tel. + 49 30 2101 6580 Hotel Adlon, tel. + 49 30 2045 5288

SAN FRANCISCO

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HONG KONG ifc mall, tel. +852 2540 1028 Harbour City, tel. +852 2758 5018

LONDON: Boodles • BEIJING: China World Mall, Phase 3 • DUSSELDORF: Königsallee 60 • LUXEMBOURG: 19 Grand Rue ZURICH: Beyer • VIENNA: Am Graben 14 • TOKYO: Mikimoto • Wellendorff, tel. (+49) 7231 – 2840 128 • www.wellendorff.com

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MILES AWAY FROM MAINSTREAM

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YOUR COMPLIMENTARY COPY

62 THE HEMI Q&A “Downton Abbey” creator Julian Fellowes on life, death and the formal dinner

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WELCOME AB ABOARD CEO LLETTER A word from Jeff S Smisek

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V VOICES A message to flyers

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CONNEC CONNECTIONS What’s new at United

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GOLD RUSH Getting to know this year’s crop of American Olympic hopefuls

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MICHAEL HANSON

LEFT TO THE DOGS Riding shotgun with an altruistic Detroit dogcatcher

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THREE PERFECT DAYS:: BOGOTÁ The cosmopolitan Colombian mbian capital in bloom

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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DISPATCHES News and notes from around the world

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CULTURE THE MONTH AHEAD

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What to read, watch and listen to in February

FOOD & DRINK

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In a flower-themed restaurant, these buds are for you

STAY

35

From Turin to Tokyo, this month’s hottest hotels

TRAVEL ESSAY

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Seeing your hometown through the eyes of a tourist

AUTO-TATION

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A new kind of VW Beetle infiltrates Napa’s vineyards

TRAVEL TREND ALERT

DOWNLOAD OUR FREE APP FROM ITUNES OR GOOGLE PLAY

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How far would you go to avoid your significant other?

WEAR IN … TOKYO

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Fashion tips from stylist and blogger Joe Kazuaki

THE FAN

SUBSCRIBE TO HEMISPHERES

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A basketball rivalry chops the Big Apple in two

For a free subscription to our monthly eMag and to access recent issues, go to HEMISPHERESMAGAZINE.COM

BRIGHT IDEAS 53

facebook.com/UnitedHemispheres

INDUSTRY

66 55

How historic tours can bring the battle to the boardroom

TECH

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The slippery slope of crowdsourced fiction

twitter.com/hemispheresmag

94 DOSSIER, Hemispheres’ economic-development series, travels to Ohio to explore the initiatives and opportunities of Cleveland Plus, whose diverse and dynamic businesses have helped it become the 12th-largest economic region in the United States.

ENTERTAINMENT AND INFORMATION

ULI SONNTAG (CAR); CARLOS HERNANDEZ (FOOD); SASHA NIALLA (ATHLETE)

HOW IT’S DONE Ascending to the heavens in a space balloon

Hemispheres

Audio Programming, Movies, Television and Inflight Wi-Fi

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Crossword and Sudoku

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Route Maps, Customs & Immigration, Our Fleet, Terminal Diagrams, Safety & Travel Assistance, MileagePlus and Alliances & Partnerships

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Food & Beverages

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THREE PERFECT DAYS

BOGOTÁ PLUS THE HEMI Q&A: JULIAN FELLOWES ON HIS HIT TV SHOW, ‘DOWNTON ABBEY’ HEADED FOR SOCHI AND LOOKING FOR GOLD: GETTING TO KNOW TEAM USA RIDING SHOTGUN WITH A DO-GOODING DETROIT DOGCATCHER

ABOUT THE COVER: Red bricks adorn the side of an apartment building in Bogotá. Photo by Miguel Torres, Travel-Images.com

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WRITE TO US: editorial@hemispheresmagazine.com 68 Jay St., Ste. 315, Brooklyn, NY 11201

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

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HUMANITY AT ITS BEST EVERY TWO YEARS, the world comes together to celebrate Olympic athletes as they redefine what human beings can achieve in the world of sport. On page 66, we profile 11 hopefuls from Team USA, of which United Airlines is proud to be the official carrier. If the Games aren’t your type of drama, on page 62 we chat with Julian Fellowes, creator of the television show “Downton Abbey,” perhaps the most popular British export since the Beatles. Far less well-known but no less inspiring is the small nonprofit organization Detroit Dog Rescue (DDR).

On page 78, Hemispheres correspondent Steve Friess shadows DDR’s Rodney Stewart as he helps some of the thousands of stray dogs (like the one pictured at le ) that roam the streets of Detroit, a once-great American city struggling to get back on its feet. —The Editors

YOU MAY NOW USE YOUR ELECTRONIC DEVICES! Download Hemispheres’ free app—for smartphone, iPad and Android tablet—and get every issue, plus special bonus features like additional stories, photos and video.

EDITOR IN CHIEF Jordan Heller EXECUTIVE EDITOR Chris Wright MANAGING EDITOR Justin Goldman SENIOR EDITOR Jacqueline Detwiler EDITORIAL ASSISTANT Erin Brady ART DIRECTOR Christos Hannides ASSOCIATE ART DIRECTOR Claire Eckstrom FREEELANCE SENIOR DESIGNER

Bryan Mayes PHOTO EDITOR Sam Polcer CONTRIBUTING WRITERS

Jay Cheshes, Alyssa Giacobbe, Mike Guy, Michael Kaplan, Adam K. Raymond, Cristina Rouvalis, Matthew Shaer CONTRIBUTING ARTISTS

Christine Berrie, Peter James Field, Alex Nabaum, Peter Oumanski, James Provost, Steve Stankiewicz EXECUTIVE CREATIVE DIRECTOR

Michael Keating Ink, 68 Jay St., Ste. 315, Brooklyn, NY 11201 Tel: +1 347-294-1220 Fax: +1 917-591-6247 editorial@hemispheresmagazine.com hemispheresmagazine.com WEBMASTER Salah Lababidi ADVERTISING U.S. GROUP PUBLISHING DIRECTOR

Stephen Andrews VP, STRATEGY AND BUSINESS DEVELOPMENT Andrea Alexander VP, SPECIAL PROJECTS Carsten Morgan DIRECTOR, SPECIAL PROJECTS

Greg Caccavale NATIONAL ACCOUNT MANAGERS

CONTRIBUTORS

Andrea Chase-Ward, Scott Stone, Anna Szpunar, Banu Yilmaz U.S. TERRITORY MANAGERS

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Daniela Cateriano SPECIAL ADVERTISING SECTION

Alyson Rosen, Allison Maddox, PRODUCTION MANAGER Joe Massey

Tel: +1 678-553-8091 PRODUCTION CONTROLLER

Stacy Willis

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SASHA NIALLA is a portrait photographer whose work has appeared in Tempus magazine and Rhapsody, as well as in publications and advertisements for Pepsi and Heineken. For our feature on page 66, she had the pleasure of photographing athletes who are in training for the 2014 Sochi Olympic Winter Games, happening this month. She found their determination, hard work and focus inspiring.

SAM POLCER is the photo editor of Hemispheres. His first book, New York Bike Style, a collection of street-style portraits, is due out next month from Prestel, a division of Random House.

He shot this month’s feature on Detroit’s stray dogs (“Left to the Dogs,” page 78).

Much to his colleagues’ chagrin, he did not end up returning to New York with several pit bull puppies, though he did come remarkably close.

Christian Storer

Ink (sales), Capital Building, 255 E. Paces Ferry Rd., Ste. 400, Atlanta, GA 30305 Tel: +1 888-864-1733 Fax: +1 917-591-6247 Ink CEO Jeffrey O’Rourke COO Hugh Godsal PUBLISHING DIRECTOR Simon Leslie HEMISPHERES is produced monthly by Ink. All material is strictly copyright and all rights are reserved. No part of this publication may be reproduced in whole or part without the prior written permission of the copyright holder. All prices and data are correct at the time of publication. Opinions expressed in Hemispheres are not necessarily those of the Publisher or United Airlines, and United Airlines does not accept any responsibility for advertising content. Neither United, its subsidiaries nor affiliates guarantees the accuracy, completeness or timeliness of, or otherwise endorses these facts, views, opinions or recommendations, gives investment advice, or advocates the purchase or sale of any security or investment. You should always seek the assistance of a professional for tax and investment advice. Any images are supplied at the owner’s risk. Any mention of United Airlines or the use of United Airlines logo by any advertiser in this publication does not imply endorsement of that company or its products or services by United Airlines.

SAM POLCER (DOG)

STEVE FRIESS is a former Politico senior writer and longtime freelance journalist who lives in Ann Arbor, Mich. Friess moved to the Midwest in 2011 as a Knight-Wallace Fellow at the University of Michigan after a decade covering Las Vegas and China for USA Today, The New York Times, Newsweek and many others. Animal issues are a frequent topic in his work. On page 78 he writes about Detroit Dog Rescue.

REGIONAL CREDIT MANAGER

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

13/01/2014 18:44

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25/10/2013 12:40

CEO LETTER

Inflight Entertainment

W

elcome aboard, and thanks for flying United.

We a r e c o m m i tte d to providing you with a flyer-friendly experience from booking to check-in to take off to touch down to leaving the airport.

Your time on board with us is an important part of this experience, and we’ve invested a lot in our product and our people to provide more of the things our customers want. Our investments include customer service training and incentives, more flat-bed seats, Economy Plus, bigger overhead bins, Wi-Fi, and many more customer-pleasing features.

I’m proud that we already offer satellite Wi-Fi on more long-haul overseas flights than any other U.S.-based carrier.

At United, we understand that you want to stay connected when you’re on board our aircraft, and our Wi-Fi permits you to stay connected while you travel. We are installing satellite Wi-Fi at the rate of

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about one airplane per day, and expect to be nearly complete with our mainline fleet by the end of the year. In addition to Wi-Fi connectivity, when we’re done with our onboard re-configurations, all our mainline aircraft will offer at least one user-friendly entertainment option, including seatback on-demand entertainment, DIRECTV or streaming video for your personal device. As more and more people travel with their personal Wi-Fi-enabled devices, our streaming video entertainment will allow you to enjoy your choice of a variety of movies and TV shows from our onboard library.

We will be adding this new technology to many aircra this year, and we’ll also begin adding power outlets to aircraft that don’t have them today, including our Airbus A319, A320, Boeing 747 and domestic Boeing 777 aircra . Due to the complexities of aircra re-configuration and our need to keep our fleet flying to service you,

we accomplish the installation of new technology and inflight power in stages that take time (Wi-Fi during one service visit, power in another, and streaming video in another, for example). So today you may be on an airplane that’s a work in progress regarding inflight entertainment and power, but I’m confident you’ll enjoy the finished product.

Thanks again for flying with us today.

It’s a pleasure to have you onboard, and we hope to welcome you back soon.

JEFF SMISEK CHAIRMAN OF THE BOARD, PRESIDENT AND CHIEF EXECUTIVE OFFICER, UNITED AIRLINES

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

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VOICES

Catching Air When serendipity speaks, this flight a endant tunes in to the cha er

BY MARIE REINKE

M

onica Ehman seems like someone who could squeeze 25 hours out of any given day. This may be the reason organizers of the Sochi 2014 Olympic and Paralympic Winter Games accepted her volunteer application from among the 185,000 they received.

“I’ve lived through three fires, an earthquake, a tornado while camping and a tropical depression while sailing,” she says.

“Our boat lost both engines and all navigational equipment, and we dri ed for three days until landing in the Bahamas.” When her surroundings serve up adventure, she leans into it, using the same problemsolving and leadership skills that have served her during her 15 years as a United flight a endant.

Two days before Ehman was scheduled to start a job at a cross-country ski lodge while on her first leave from United, the facility burned to the ground. “So I worked

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in a daycare center that winter and taught a co-worker from Australia how to snowboard. We hit all the resorts in Tahoe,” she says. “The next winter, I wrote to a cookbook author I admired and asked for a job.

I became the 4 a.m. baker at a ski resort in Park City, Utah.”

Park City is also home to the National Ability Center, which trains Paralympic athletes. Ehman visited the center and shared an apartment with an Olympic skier, and she befriended the Australian aerial ski team in 2005.

Ehman also volunteered at the Sundance Film Festival when the big buzz was about Murderball, a documentary featuring quadriplegic athletes who play wheelchair rugby.

“I had a few of the guys from the movie on my flight,” she says. She recognized their competition chairs and cha ed with them about their sport, which piqued her curiosity about their abilities and drive.

Then, four years ago, on a flight to India, she met a customer who changed her perceptions about athletes with disabilities.

At 16 years old, Wes Bandemer broke his neck in a moto-cross incident and became paralyzed. “He is the most incredible, most positive person I’ve ever met in my life,” Ehman says. “At first he had no movement in his hands, but now, thanks to stem-cell treatments and years of rehabilitation, he has regained enough movement to catch a balloon. It is huge for him. Thanks to Wes, I’ve learned so much about what is still possible in regard to sports.”

A sports aficionado herself, Ehman has a passion for snowboarding. While completing a Parks and Recreation bachelor’s degree while on special leave from United, Ehman learned that in 2014, snowboarding will join the ranks of competitive sports in the Paralympic Games.

“I’ve been a snowboarder my whole life,” she said. “I was hooked from the moment I tried it. It’s where I can go and forget my worries. I know what it can do for peoples’ confidence. It’s the same with any activity or sport: You take inner-city kids into the woods, and, suddenly, they’re making a campfire or paddling a canoe across a lake.”

A caregiver by nature, Ehman volunteers with the Minneapolis Beacons Network to improve the academic and social lives of youth in low-income communities. She also works with the Holiday Hope program in Stillwater, Minn., which ensures a happy holiday to families, people with disabilities and low-income seniors. Three days a week, she works as an activities director for the mentally ill.

“Any athlete is amazing to watch,” she says. “But to see people with disabilities out there, at the top of their game, is hugely inspiring. Where do they get that motivation, that determination?”

She knows a lot about the 2014 Paralympic hopefuls. “Many of the competitors were snowboarders before they lost their legs through accidents or disease,” she says.

“A er their injuries, they knew there were prosthetics that would allow them to run, walk or ski, but until they blazed the trail, nobody knew if they could snowboard.”

In February, Ehman will be working in event services for the Coastal Village, but her heart will be with the snowboarders.

“My fingers are crossed I’ll get to catch some of the action on the mountain,” she says.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 09:48

I spend some workdays in the air – which makes the plane my office. It has a desk, a light and a window with a view. It also has 200 guest chairs – and they’re always full. But with these headphones on,

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©2014 Bose Corporation. The distinctive design of the headphone oval ring is a trademark of Bose Corporation. Financing and MileagePlus award miles offer not to be combined with other offers or applied to previous purchases, and subject to change without notice. Offer valid 1/1/14-3/31/14. Purchasers must use the phone number or website above to receive this offer. Risk-free refers to 30-day trial only, requires product purchase and does not include return shipping. Delivery is subject to product availability. Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus program, including without limitation the Premier ® program (the “MileagePlus Program”), which are expressly incorporated herein. Please allow 6-8 weeks after completed qualifying activity for miles to post to your account. United may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to www.united.com. Award as voted by TripAdvisor travelers. CC013814

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12/12/2013 10:26

CONNECTIONS ASK THE PILOT

With Captain Mike Bowers

Q: When I listen to ATC, I hear some pilots identify with their call sign and flight number followed by the word “heavy.” What does that mean?

Champions Take Flight Behind the scenes with Team USA

SARAH HENDRICKSON HAS tackled mountains all over the world. The 19-year-old world champion thought she’d seen every ski jump imaginable. That was, of course, until she showed up on set for United’s new Olympic commercial.

“I’ve never been on a luggage conveyer belt before, so that’s a new experience!” she says enthusiastically. For the spot, created

by United’s ad agency, mcgarrybowen, and directed by Michael Haussman (he also directed United’s “Friendly Skies” commercials), U.S. Olympic and Paralympic athletes and hopefuls use airline equipment in unusual ways. Hendrickson opts for the airline’s baggage belt in lieu of her traditional take-off ramp.

In another scene, Team USA bobsledder Nick Cunningham speeds down the aisle of a Boeing 777 pushing a beverage cart with his four-man bobsled team. While it was his fi rst commercial, he says acting can

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be natural for athletes. “We o en need to hide our emotions when we’re competing, so there is always a li le bit of acting for us,” he says.

Hands down, the most comfortable scene is luger Erin Hamlin’s. Dressed in full competition gear, including racing “booties,” Hamlin stretches out and “luges” in the 6'4" space of United’s BusinessFirst fl at-bed seat—which is a heck of a lot more comfortable than the small, compositemade luge sled she’s used to. Though she’s never managed to luge in a flat-bed seat, Hamlin has had plenty of opportunities to nap in one. As a United MileagePlus Premier member, she fl ies more than 10 roundtrips a year to competitions. Hamlin says she and her teammates get pre y competitive: “We all want to be in BusinessFirst!” she says.

United’s “Athletes Aboard” commercial will air during the Sochi 2014 Olympic Winter Games. —JENNIFER DOHM

A: The term “heavy” behind the aircraft flight number (for example, “United 17 Heavy”) identifies an aircraft that has a maximum weight capability of 255,000 pounds or more. Usually, widebody aircraft are considered “heavy.”

Pilots and controllers are required to use the term “heavy” even if the aircraft operates that flight at a lesser weight. We identify these flights as “heavy” to alert aircraft following behind them that they need to increase their trailing distance to avoid the larger wake turbulence the heavy aircraft produce.

Do you have a question for Captain Bowers?

You can write to him at askthepilot@united.com.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 09:49

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OPEN HEART SURGERY WITHOUT OPENING THE CHEST. THE DIFFERENCE BETWEEN PRACTICING MEDICINE AND LEADING IT. At Houston Methodist, we’re using a minimally invasive procedure to repair heart valves through a small incision in the leg instead of opening the patient’s chest. Which means open heart surgery may soon be a thing of the past.

For more information, call 713.790.3333. houstonmethodist.org/heart

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06/01/2014 16:31

DISPATCHES NEWS AND NOTES FROM AROUND THE WORLD

ENTRY: STAR WARS EPISODE IV: A NEW HOPE TOTAL PAGE EDITS: 6,885 Is it accurate to say that the 2005 Star Wars Episode III was the “preceding film” to the original 1977 Star Wars just because it was a prequel? The conclusion: List them in production order, and this is all George Lucas’ fault.

ENTRY: FECES TOTAL PAGE EDITS: 5,596 After more than 12,900 words of impassioned argument, the moralists appear to have won—the entry currently contains no photos of the human version of its subject matter.

ENTRY: U2 TOTAL PAGE EDITS: 12,376 Does anyone care that Bono plays the harmonica?

Several days of revisions, reverts and heated discussion say yes. (Also, no.)

ENTRY: THE BEATLES TOTAL PAGE EDITS: 21,616 A fight that would make a copy editor blush: Should John, Paul, George and Ringo be listed in the traditional order instead of alphabetically? The answer: “yeah yeah yeah.”

ENTRY: ALUMINIUM TOTAL PAGE EDITS: 6,432 This battle was almost as big as the American Revolution.

Aluminum or aluminium? Currently, the Brits are winning: “Aluminum” redirects to the version with the extra “i”.

WIKI WHAT? Though its web pages appear as static as the entries in the print version of the Encyclopedia Britannica (which went the way of the dinosaur in 2012), Wikipedia is actually updated close to 550 times every minute. Changes to Wikipedia entries might even be a smarter measure of breaking news than Twi er updates, which is the idea behind a new web app, Wikipedia Live Monitor, created by a Google engineer. But Wikipedia editing isn’t always fun and games—the website’s breadth o en gives rise to the perennial “too many chefs” dilemma. Above, a few of the site’s most absurd edit wars.

BY JACQUELINE DETWILER All figures accurate as of press date

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014 • ILLUSTRATION BY ALBERTO ANTONIAZZI

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DISPATCHES

LIMA, PERU

AN EGG AND A PRAYER A spiritual healer works her magic in a Lima market

BY JAMES DORSEY

DOÑA YESSY LISTENS intently to the guinea pig in her hand, wrinkling her nose as the rodent writhes and squeaks. The woman is short and plump, her dark hair tucked under a bowler hat. Satisfied with what she’s heard, she flattens her voluminous petticoats, stuffs a wad of coca leaves into her cheek and then delivers the diagnosis to her patient.

La Doña is a curandera, a spiritual healer who operates from the Witches Market in Lima. She performs her rituals at a rickety stall, one of scores set up beneath the market’s big tent. Each stall holds

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a small altar, where incense burns next to magnets whose purpose is to draw evil spirits out of the body.

If that doesn’t work, there is special paper money one can pay them to leave. Some of the stalls have banners advertising websites.

A small, unkempt, tired-looking woman enters La Doña’s stall and, after being beckoned to do so, lies down on the operating table. The woman has been very ill and has traveled for days from her mountain village to visit a curandera, which is as close to medical help as she is likely to get.

La Doña places her hand on the woman’s breast, nods and pulls out the guinea pig. For a minute or so, she moves the critter up and down her patient’s body, as if conducting a kind of CAT scan. Next, she holds the animal to her ear in order to discern whether she needs to place a broken chicken egg under the table beneath the woman’s heart or bring in an armadillo, whose long snout will help root out evil spirits.

The guinea pig squeaks. An egg is produced. The woman on the table seems relieved. Armadillos are expensive.

ILLUSTRATIONS BY PETER OUMANSKI • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

08/01/2014 10:08

DISPATCHES

MASSACHUSETTS

MINOR WORKS PARIS HAS THE LOUVRE, NEW YORK HAS THE GUGGENHEIM, SOMERVILLE HAS … THIS Sitting in a café in Somerville, Mass., just outside Boston, Judith Klausner stares at bits of orange scone on the table before her, wondering whether to eat them or put them on display. “I’ve always played with my food,” Klausner says, still eyeing the crumbs. “My parents’ rule was that I could sculpt my mashed potatoes as much as I wanted, as long as I ate them.”

Other childhood preoccupations, the 28-year-old artist continues, were “museums and tiny things.”

Not long ago, Klausner acted on

JAIPUR, INDIA

UDDER CATASTROPHES When Hinduism’s revered animals get injured, help is at hand A siren blares and lights flash as an ambulance shoots through Jaipur’s twisted, congested streets. Crowds part to let the fuchsia-colored vehicle pass, aware that it and the patient within are headed for the Help In Suffering hospital, which is where most of the city’s sick cows end up.

There are 280 million of these sacred animals roaming India.

Most of the time, the careening tuk-tuks, trucks and taxis miraculously avoid them, but now and then a cow’s luck runs

these interests, opening what she believes to be the world’s smallest freestanding museum. “The mayor gave us an honorary, itty-bitty business license,” she says, smiling.

Wedged between a sandwich shop and a pub in the city’s Union Square, this micro gallery—16 inches high,

10 inches wide and simply called The Museum—has a neo-classical facade and solar-powered mini-track lighting. Currently on display are nine two-inch circular oil paintings.

And while Klausner, as founding curator, feels uncomfortable putting her own work in the museum, there is plenty that would fit right in.

Klausner’s art tends to be made from things like food scraps and insects. Her portfolio includes a moth in a lightbulb, a praying mantis in a music box that twirls to a tune from “Swan Lake” (the bugs are dead when she finds them, she stresses) and a series of Victorian-style cameos carved into the icing of Oreo cookies.

“The trend right now in major art is bigger and bigger,” Klausner says.

“But we’re thinking small to think big.” —PHIL PRIMACK

with such amenities, the job isn’t easy.

“It’s very frustrating to shi a cow into the ambulance,” he says. “You need five or six strong men.”

On a typical day, Chand will respond to as many as 20 calls, dispensing painkillers, dressing wounds and transporting seriously injured animals to a bovine ER. He relies a lot on the assistance of strangers, but, even in cow-friendly India, finding volunteers for this arduous and dangerous work can be hard. “Some people help,” Chand says. And then he shrugs, “some people don’t.”

When asked why he continues to subject himself to the physical and mental strain of the job, Chand responds with a broad smile. “I love animals,” he says, “and animals love me.” —LESLIE PATRICK

out. Then there are the animals that fall down wells, or become ill from the plastic they consume on India’s trashstrewn streets. For such occasions, the country employs a vast network of cow ambulances.

Bal Chand has driven these vehicles in Jaipur for three decades—he started out as a boy, he says, mostly because he needed the money. “Back then we used a rickshaw. Now we have a modern ambulance with a hydraulic li .” Even

QUIET RIOT MAKING A RACKET AT AN IMPROV SHOW FOR THE DEAF HAMBURG • Six black-clad improv artists

are acting out a series of scenarios in various film genres. As they lurch from noir to pulp to Western, chip packets rustle, chairs scrape, glasses cla er and noses are blown, but nobody seems to mind. As one audience member points out, theaters tend to get noisy when everyone in the room is deaf.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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Among the more popular bits at Hamburg’s Sprechwerk tonight is a sign-language adaptation of the telephone game, in which a whispered phrase gets increasingly mangled as it is passed along a chain. The initial message in this one has a well-proportioned woman suggesting to her companion at a bar that it may be too warm for

her to remain fully clothed. The conclusion, let’s say, is a triumph of creative gesturing.

At the end of the skit, the room erupts with roars of laughter, wagging fingers and stamping feet. “A lot of people think the deaf world is completely silent,” signs Louisa Pethke, a 28-year-old teacher. “But it’s never that.” —MARCIA ADAIR

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ATLANTA

LIFE IN THE SLOW LANE IN THE ATLANTA SUBURB OF PEACHTREE CITY, THE HOTTEST SET OF WHEELS GOES 19 MPH After the final bell rings on a Friday afternoon at McIntosh High, there’s a traffic jam in the parking lot as hundreds of golf carts wait to merge onto the narrow path leading away from the school. “There’s a golf cart crash once a day,” says Emily Bunker, a 16-year-old junior driving a beige cart with a disco ball hanging from the rearview mirror.

In Peachtree City, a suburb 40 minutes south of Atlanta, it’s legal for teens with learners’ permits to drive golf carts unsupervised, hence the thousands of whirring vehicles in the town. To Bunker, it matters

not that her wheels top out at 19 mph, or that the police heavily patrol the city’s 90 miles of paths. “It feels so good to not have to take the bus,” she says.

Bunker wears her brown hair in a tight bun and says she wants to go to Duke.

Some of the carts around her are kitted out with giant speakers, sliding doors and even undercarriage lights that change colors.

“We all call golf carts ‘G-whips’—golf carts we whip around in,” Bunker says, waving to a guy with “Seniors” scribbled in shoe polish on his window.

When the golf-cart logjam

eases up, Bunker presses the accelerator and noses out of the lot. And while it wouldn’t be quite right to say the wind ruffles her hair, she’s at least moving faster than the unhappy few forced to make their way on foot.

Ten minutes later, at the fast food joint Chick-fil-A, Bunker swings into a golf cart parking spot (almost every place in town has a

few) and cuts the motor.

Inside, Bunker’s fellow junior Nancy Mullen sips a milkshake and ponders the question of why so many parents are willing to let their kids drive these things. “I guess they think golf carts are good practice for real cars,” Mullen says, dipping a nugget into barbecue sauce. “Kind of like bumper cars.”

—ALLISON ENTREKIN

MY CRUDDY VALENTINE Few days inspire such a befuddling cocktail of joy and dread as February 14. For the romantically involved, a day of grand gestures and intimate celebration awaits. For singletons, the outlook can seem somewhat bleaker, involving a AMOUNT SPENT ANNUALLY ON CANDY ON VALENTINE’S DAY:

combination of frozen dinners and lowly rom-coms. That being said, finding yourself alone on the most romantic day of the year might not be as bad as it sounds, as the following facts make clear. —MATT TERRY YEAR AN AUSTRALIAN COUPLE OPTED FOR A ROMANTIC VALENTINE’S DAY WEDDING AT IKEA:

YEAR SOUTH KOREAN LEE JIN-GYU FORMALLY MARRIED A PILLOW ON VALENTINE’S DAY:

2010 0

$1.6 BILLION

2013

PERCENTAGE OF COUPLES WHO GAIN 14 POUNDS OR MORE AFTER COMMITTING TO A RELATIONSHIP:

62 AMOUNT T CHARGED BY THE BRONX ZOO TO NAME A COCKROACH IN HONOR OF A LOVED ONE ON VALENTINE’S DAY:

$10

20

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RISE IN DIVORCE FILINGS AROUND FEBRUARY 14, ACCORDING TO LEGAL REFERRAL SERVICE AVVO:

40% AMOUNT THE AVERAGE AMERICAN SPENT ON VALENTINE’S DAY IN 2013:

$131

APPROVAL PERCENTAGE OF THE FILM VALENTINE’S DAY ON ROTTEN TOMATOES (AS OPPOSED TO 48 PERCENT FOR 2006’S LONELY HEARTS)

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

08/01/2014 10:09

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19/12/2013 15:11

culture ARTS

MEDIA

EVENTS

THE MONTH AHEAD

SEEING RED Frank Pick was behind the design of London’s iconic double-decker buses

Mind the Chap © LONDON TRANSPORT MUSEUM

A new book gives Frank Pick, the genius behind the London Underground, his due Frank Pick is one of those historical figures whose impact far outstrips his fame. This month, V&A Publishing aims to set the record straight with Frank Pick’s London: Art, Design and the Modern City, a celebration of a man whose influence on London has been likened to Robert Moses’ impact on New York City.

A lawyer by training, Pick joined the Underground Electric Railways Company of London Limited (now the London Underground) as a lowly administrator at the

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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turn of the 20th century, working his way up the ranks and imposing his vision on every aspect of the system’s design—from its map and logo to station architecture and the fabrics used on seats.

While Pick portrayed himself as a staunch utilitarian— “The test of the goodness of a thing is its fitness for use,” he said—there’s no denying the gorgeousness of the designs he developed and the role he played in forging the identity of modern London. (Feb. 4)

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07/01/2014 09:52

culture || THE MONTH AHEAD

Portrait of an Artist as a Boy-Crazy Teen This month, author Pamela Ribon plumbs the depths of her high school years with Notes to Boys: And Other Things I Shouldn’t Share in Public.

Here, Ribon shares a few of her excruciating diary entries (which, barring one, were sent to the boys in question).

ENTRY: What possesses a boy to change his mind in the course of 24 hours? My heart aches at the loss. Then I thought of his words, “I hardly know you.” WHAT DID I DO? WHAT CAN I DO? Boys are weird.

SENT TO: “A boy I never even kissed but I guess I called him my boyfriend the day after I met him and that made him totally freak out and dump me.”

WHAT HAPPENED NEXT: “Shockingly, this letter did not win him back.”

ENTRY: Love sucks, and I’m not going to take it anymore. Nothing can penetrate this heart. Not all of the roses in this world. Not all of the bottles of rain. I’m ICE PAM. Heart of ice. Soul stone cold. I will never melt again.

SENT TO: “The one who kept me firmly in the Friend Zone despite all my efforts to shift him into boyfriend territory.”

WHAT HAPPENED NEXT: “Pretty sure I immediately begged him to be my boyfriend. Possibly while holding an actual bottle of rain.”

ENTRY: He’s wearing a T-shirt that says “Free Nelson Mandela” and a suede jacket over it. Then I see his face. Even though he had on a baseball cap and sunglasses, one look at those cheekbones and I knew who I was staring at. Johnny Depp.

SENT TO: “Myself, I hope.”

WHAT HAPPENED NEXT: “That passage you just read is the closest I’ve ever gotten to the real Johnny Depp.” (Feb. 11)

Keep Calm and Eat Your Popcorn RoboCop star Abbie Cornish insists that fans of the original film have nothing to worry about JOSÉ PADILHA'S remake of the 1987 sci-fi classic RoboCop is fraught with the potential for controversy. The most rabid devotees of the original film tend to fall into two camps: those who are opposed to the idea of meddling with cinematic perfection, and those who won’t even consider discussing it.

Abbie Cornish, who plays opposite Joel Kinnaman in the new film, has a message for the doubters: “Don’t worry.”

The Australian-born actress— whose previous films include Limitless and Sucker Punch— believes she is in as good a position as anyone to set fans’ minds at rest.

“As a kid, I had this film on rotation in the VHS,” she says. “I’m on that team too.” So how good is the update?

“Really good.”

Of course, this is exactly what you’d expect from someone doing a promotional interview, but Cornish

insists her enthusiasm is genuine.

“I’m a really critical person,” she says.

“I don’t say good things about a film just because I’m in it.”

While not slavish toward the original, Cornish says, the new RoboCop “has that ’80s vibe, that attitude,” and “the action is off the charts.”

What she doesn’t say is that, as the wife of a mangled (and subsequently mechanized) Alex Murphy, Cornish bucks the trend among leading ladies of breezing through sci-fi blockbusters with glib detachment.

“I care about what I do; it means something to me,” she says. “I play a mother in a family that gets blown apart. I wanted to ground that in reality. I likened it to a husband going to war and coming back severely injured.” A er all, Cornish adds, “the basic elements of what it is to be human don’t change unless you yourself become half robot.”

—CHRIS WRIGHT (Feb. 12)

“Many of the nominees were returning: love, Jesus Christ, Juliaa Louis-Dreyfus on ‘Seinfeld,’ losing gracefully (which never won, n, but was always nominated), sunrises, peace (which was often a finalist during times of war but was otherwise not nominated) d) … Love always won. Everyone knew that and watched anyway.””

—“The Best Thing in the World Awards” from One More Thing, screenwriter B.J. Novak’s new short story collection. (Feb. 4)

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM ZINE.COM

07/01/2014 09:53

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03/01/2014 09:17

culture || THE MONTH AHEAD

Ready to Rumble This month, two Broadway shows—Rocky and Bronx Bombers—have sports figures as their central characters; here’s how they square up

Bronx Bombers

Rocky

ODDBALL FACTOR

There’s nothing inherently remarkable about Yogi Berra being the subject of a Broadway drama—there’s hardly a historical figure who hasn’t been. What is odd about Bronx Bombers is that the Yankees legend shares the stage with Babe Ruth and Derek Jeter. As for how these past and present pinstripers got mushed together—it was just a dream!

The Broadway production of Rocky aims to transform Sylvester Stallone’s side-of-beef-punching, stair-running lug into a natty song-and-dance man, even as he bludgeons his opponents into oblivion. As if that weren’t enough of a dramatic challenge, there’s also the near-impossible task of finding suitable rhymes for “Adrian!”

PRECEDENT

The 1955 Broadway musical Damn Yankees, later made into a movie. The story, a spoof of the Faust legend, featured a Washington Senators fan who sold his soul to the devil in exchange for his team beating the Yanks.

Cutman: A Boxing Musical, which was staged in Chester, Conn., in 2011. Though aimed at a younger, more hip-hoppy audience than Rocky, this one also had cast members belting out I-justgotta-be-me!-style songs while belting each other about the ears.

LEADING MAN

Peter Scolari made a name for himself opposite Tom Hanks in the 1980s sitcom “Bosom Buddies.” While not known for his pithy, Yogi-ish aphorisms, he did briefly flirt with Twitter, where he reached his rhetorical peak with: “Yes, I am he who is known as Peter Scolari.”

Andy Karl would seem to be more suited to giving dirty looks than right hooks. Previous projects include Joyful Noise and Legally Blonde: The Musical, neither of which required excess reserves of testosterone. Even Karl’s role in Jersey Boys was more jazz hands than clenched fists.

KEY QUOTE

“Baseball is 90 percent mental. The other half is physical.”

BRONX BOMBERS OPENS AT THE CIRCLE IN THE SQUARE ON FEBRUARY 6

“You don’t like my house? Does my house stink? That’s right, it stinks!”

ROCKY PREVIEWS BEGIN FEBRUARY 11 AT THE WINTER GARDEN THEATRE

Going Solo Just in time for Valentine’s Day, new releases by three innovative female solo artists show us that it doesn’t always take two to make a thing go right. Here, we give each album a how-hot rating using our highly scientific candy heart system. —ERIN BRADY

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Blank Project, Neneh Cherry (Feb. 25) Known for “Buffalo Stance,” her ’80s hit about a hip-hop pose (arms crossed, looking over one shoulder), Neneh Cherry is back with her first solo record in 16 years. Blank Project has the a itude of her early hits, with input from Swede pop queen Robyn. It’ll definitely keep you dancing (on your own).

St. Vincent, St. Vincent (Feb. 25) Annie Clark, a.k.a. St. Vincent, follows her collaborations with David Byrne with a self-titled solo effort. The album refines Clark’s signature near-chaotic instrumentals to a symphony of fuzzy guitars and swelling chorals in arrangements only she could imagine. Our love for this record is giant.

MORRIS MAC MATZEN (ROCKY)

Li le Red, Katy B (Feb. 3) South London singer-songwriter Katy B follows up her 2011 debut, On a Mission, with Li le Red, an homage to club love and early ’90s dance music. Featuring disco beats, major chords and gated synths, the album promises to put a li le love (and nostalgia) in your heart.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 09:53

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MOVIES George Clooney and Matt Damon set out to save the (art) world from the Nazis in The Monuments Men // Drama, romance and molten lava aplenty in the period epic Pompeii TV The treacherous fun continues as ABC’s “Scandal” returns from its midseason break ART New York’s Guggenheim hosts its Italian futurist extravaganza “Reconstructing the Universe” MUSIC U.K. pop tweeny-pies Little Mix release Salute // Indie statesman Beck returns from a six-year hiatus with Morning Phase BOOKS Matthew Quick, author of the quirky hit The Silver Linings Playbook, publishes the equally quirky (and, he hopes, hit-y) The Good Luck Right Now

A L S O

O U T

T H I S

M O N T H

culture || THE MONTH AHEAD

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Visions of the Future

Rapper Nayvadius Cash is slated to be the next hot thing—again

THE RAPPER'S RAPPER Future’s admirers include Andre 3000 and Big Boi

ALMOST EVERY young rapper claims to be an OG (original gangster), but few have the cred of Nayvadius Cash. Nicknamed “Future” by such actual Atlanta OGs as Andre 3000, Big Boi, Sleepy Brown and Cee Lo Green, Cash is also the cousin of Organized Noize producer/songwriter Rico Wade.

“I got my name by being a young, ambitious dude around a much older crowd,” says Cash. “They were just like, ‘Man, you are the future of us.’ So it just stuck with me, and that’s what I became. The future.”

The prognostications were realized in 2012, when Cash, as “Future,” dropped his first studio album and saw it land in the top 10 of the Billboard charts. Tracks he’d wri en for other artists, such as Rihanna and rapper YC, were hovering near the top as well.

Seemingly everywhere at once, Future was proclaimed the hot new thing by The New York Times and Spin. But don’t think Cash fell into his good fortune.

“I’m a workaholic—that’s why I do guest features,” he says. “I can only put 12 to 14 tracks on my album, and some days I’m recording four songs a day. I have tons of music Possibly the only Auto-Tune adherthat’s just si ing on my hard drive, ent more dedicated than T-Pain, Future so anytime I get a chance to work sounds off on his use of the occasionally with an artist and I pull a track up obnoxious art of digital voice processing and they feel a ached to it, I don’t You’ve got a great, gravelly voice. What wanna just hold it for myself.” made you decide to Auto-Tune it?

That strategy—and Cash’s indus“Man, I was doing it for so long because of try connections—pushed his latest expression, you know. But at the end of the effort, Honest (due this month), to day, I never believed that defined the artist the top of 2014’s most anticipated that I am. It just gives me a better way to list. It features collaborations with broaden my horizons and my creativity and everyone from Nicki Minaj to Miley span. Just to go beyond what the average Cyrus. Andre 3000 himself spent artist will do to make you feel it.” time in the studio working on it.

“I love just going back and forth Do you ever sing without it? with me and ’Dre over ideas,” says “Yeah, I sing without it. People are so used Cash. “Anytime you have a songto Auto-Tune they don’t even know whether writer of his caliber, who’s achieved it’s off or on. I’m like, ‘Hey, man, it’s not even what he’s achieved in the music on!’ [laughs] But it is what it is, you know industry—just to have his opinion what I mean?” and his word means everything to me.” —JACQUELINE DETWILER

D I Make Myself Do Cle-ee-ea-ar?

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 09:52

You could say this couple trusted their gut to UTMB. Linda and Arthur Triplette love to travel.

Last year their plans were interrupted by not one, but two surgeries.

It began with Arthur not feeling quite right. He visited his UTMB primary care doctor who arranged for same-day x-rays. They showed a tumor in his stomach. Arthur’s surgery was scheduled and went exactly as planned. A few months later, Linda’s routine colonoscopy revealed polyps that had to be removed surgically. The same seamless care resulted in Linda’s quick recovery.

As Arthur goes on to say, “We could have gone anywhere. We chose UTMB. We knew this was our team.”

Linda says simply, “We got our lives back.”

You have a choice in your health care.

The gastrointestinal team at UTMB is expert in every aspect of the digestive system, from routine screenings to highly complex procedures. And the skilled surgeons use the latest and most advanced techniques and technology.

With exceptional doctors, more than 30 locations throughout Galveston and the Bay Area, and the convenience of MyChart, we’re ready for you.

Left: G. Nicholas Verne, MD, Director, Division of Gastroenterology and Hepatology Center Left: Gurinder Luthra, DO, Gastroenterology

So whether it’s your gut, a different GI problem, or something else, call us at 800-917-8906 or go to utmbhealth.com

Center Right: Askash Gajjar, MD, FACS, Colon and Rectal Surgery Right: Taylor Riall, MD, PhD, Liver and Pancreatic Surgery The four clinicians featured here are representative of the whole team of specialists spanning our gastrointestinal services.

The University of Texas Medical Branch Member, Texas Medical Center

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07/01/2014 16:56

FOOD & DRINK

BLOOM BURG In Villa Guerrero, chef Rafael Martínez Acevedo cooks bougainvillea sauce; right: chrysanthemum flower rice

PETAL PUSHERS Forget garnishes; this Mexican restaurant puts flowers in everything

BY JOLYON HELTERMAN

ABOUT 70 PERCENT of the blooms in Mexico’s cut-flower market are grown in Villa Guerrero, which smells faintly of wet earth and is studded with greenhouses the size of factories. Japanese immigrants introduced floriculture here in the 1930s, finding the area’s rich volcanic soil especially fertile. It’s no wonder then that Villa Dulce, a booming restaurant here, just 90 minutes southwest of Mexico City, would focus on flowers. “Being surrounded by flowers, it made sense to experiment,”

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says Villa Dulce’s owner, Rafael Martínez Acevedo, who both procures his organic, unsprayed ingredients from nearby farms and grows his own, resulting in such inspired dishes as carnation crêpes, marigold mole, rose-petal quail and bougainvillea ribs. “Our kitchen is a laboratory. Not all flowers can be eaten and not all can be prepared the same way, but we know the native people here used them for food and medicine. It’s part of a tradition.”

Another popular dish at the restaurant is chicken in a mole sauce of cempasúchil, or Aztec marigold, also known as flor de muertos for its importance in Day of the Dead celebrations. The flower’s citrusy petals are blended with green chiles and pecans to make the golden sauce. There are also puffy, peppery chrysanthemums stuffed with fresh tuna, tempura-fried and served in a tomato broth, like a healthier version of the steakhouse classic blooming onion. Carnations, which

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

08/01/2014 10:10

culture || FOOD & DRINK

THE LIFE EXOTIC Tiki bar mainstay Tonga Hut shows us how to get punch drunk

CARLOS HERNANDEZ (VILLA DULCE); MARIE KING (MOJAVE PUNCH)

have flavors of clove and nutmeg, are used in creamy savory crêpes; pungent wild daisies are infused in (and showered atop) a subtly herbal cake. “Flowers have all the qualities of vegetables, greens, even chiles,” says Martínez Acevedo. “They can be sweet, spicy, meaty, with all different textures.”

Martínez Avecedo says the most popular dish on Villa Dulce’s menu is quail in rose sauce, a grilled whole bird served in a pink gravy that is sweet, savory and powerfully floral, with a minty spice. The dish is especially popular on Valentine’s Day. “People come from all over for it—they’ll start with a rose salad and have rose gelatin for dessert. There are so many different roses, and each color tastes different,” he says. “The darker they are, the more intense the flavor.”

Longtime Villa Dulce regular Leticia González comes frequently from Mexico City, en route to her family’s vacation home in nearby Malinalco. “Our first visit, we were shocked to see flowers used like this, but at the same time they don’t seem out of place,” she says. “In Mexico, beautiful colors are everywhere. It makes sense to see them on the plate, too.”

Back in the 1950s and ’60s, when tiki bars began to pop up all over the U.S., driven by WWII soldiers’ memories of day-pass adventures in the South Pacific and the fad of “exotica” music, fruity rum drinks were in vogue. These days, those li le grasstopped bars are experiencing a resurgence in big cities, but there are still a few old standbys that have weathered the decades. The 56-year-old Tonga Hut is the oldest tiki bar in Los Angeles, and in December of last year it finally unveiled its first “spinoff,” a bar in Palm Springs also called the Tonga Hut. There, executive bar manager Marie King showed us how to make the Mojave Punch. —JAMES BARTLETT

MOJAVE PUNCH › 1 oz. silver Puerto Rican–style rum › 1 oz. dark Jamaican rum › 1 oz. orange juice

› 1 oz. pineapple juice › ½ oz. lime juice › ½ oz. passion fruit syrup › 1 oz. hibiscus syrup

› Mix all ingredients in a shaker with ice. Shake, strain and serve with a paper umbrella or whatever plastic animals you can get your hands on.

PINEAPPLE EXPRESS The mojave punch at Tonga Hut

BOARDING PASS United has more flights than any other airline, giving you the opportunity to experience the sweet—and the savory—at nearly 30 destinations in Mexico; all eight of our U.S. hubs (San Francisco, Los Angeles, Denver, Houston, Chicago, Cleveland, New York/New Jersey and Washington, D.C.) offer flights there.

Download our all-new mobile app and manage your travel from your smartphone or tablet while on the go. To find out more

information or to download the app, go to united.com.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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culture || FOOD & DRINK

GO FISH The owner of Miami’s Prime 112 takes a shot at seafood

A FINE KETTLE OF FISH Hawaiian Tuna Poke at Prime 112

Few and Far Between Khe-Yo claims to be New York City’s first Laotian restaurant “I was born in Laos and grew up in Kansas,” says Soulayphet Schwader, executive chef at Khe-Yo restaurant in New York City’s trendy Tribeca neighborhood. “But the fact is, there happens to be a pretty big Laotian community in Kansas.” There’s a sizable Laotian community in New York City, too, but until Schwader opened Khe-Yo late last year, there was nowhere in that motley, many-cultured city for them to eat Laotian food. To the uninitiated, this means dishes like crunchy coconut rice with kaffir-lime sausage and sesame beef jerky with smoked chili sauce—both of which are served at Khe-Yo, and both of which have become a hit with the city’s underserved Laotian population. “All the Laotians that come to the restaurant are pretty skeptical, and then they come in and they’re like, ‘Oh, sticky rice, just how we eat it at home, and the sauces, the jerky…’” says Schwader. “That’s when I know I’m on the right path. If I can keep the Laotians happy, I’m doing the right thing.” —JACQUELINE DETWILER

A MATTER OF COARSE The unrefined way to drink sherry In winemaking, as in dining in general, back-to-basics practices have become extraordinarily popular, with biodynamic and organic wines appearing on haute bar menus around the world. Now these practices have extended to fortified wines. After fermentation, sherry is usually subjected to a heavy filtration process to remove yeasts and bacteria, but that process can also remove color, aroma and flavor. En rama (or raw) sherry undergoes minimal filtration, and in some cases none

at all, resulting in richer, creamier and stronger wine.

Derek Brown, the mixologist behind the new Washington, D.C., sherry bar Mockingbird Hill, equates drinking en rama sherry with tasting directly from the cask. Among his favorites are Gutiérrez Colosia’s Fino Amerigo and Gonzalez Byass’ Tio Pepe En Rama, as well as Barbadillo’s Solear Manzanilla, which is not en rama but which Brown describes as en rama–esque. The style can be difficult to find on account of limited releases (they typically hit shelves twice a year) and their brief shelf life, so if you can get your hands on a bottle, it’s best to drink it quick.

—GERALDINE CAMPBELL

NOAH FECKS (KHE-YO); SCOTT SUCHMAN (SHERRY)

IN A BUILDING THAT once housed a modest hotel, the Miami steakhouse Prime 112 would be easy to miss if not for the nightly pile-up of Benzes, Bentleys and stretch limos out front. “Jay Z met Maya Angelou through me,” says owner Myles Chefetz.

“When Bill Clinton was in the private dining room upstairs and Tom Brady was down in the wine room with Gisele, I brought him up to meet the former president. Now they’re golf buddies.” That the Miami Heat treat the place as their clubhouse is not nearly as surprising as the fact that Prime 112 is 10 years old and rocking as hard as ever in a city that almost always prefers the hot new thing.

The steakhouse is the showpiece in a group that includes Prime Italian and Big Pink, but Chefetz refuses to rest on his laurels; he’s currently gambling on a new project. Last month, he opened Prime Fish, which features an à la carte steakhouse-style menu: You order a piece of fish, cooked as you want it, and then add accompaniments as you see fit. Chefetz hopes the new concept will have both the celebrity clientele and the staying power of his famed steakhouse, but he realizes that his past successes were as much kismet as planning.

“Clive Davis once asked me if I was amazed by my success with Prime 112,” Chefetz says.

“I told him that I never think of myself as being successful … I always fear that I will wake up one morning and the dream will be over.” —MICHAEL KAPLAN

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BACKSTORY: Skirted by a tranquil botanical garden, this 17-acre resort, outside the frenzied heart of Tokyo, was given its name (which means “villa on a mountain of camellias”) by former prime minister Prince Aritomo Yamagata, who purchased the land in 1878 and developed its stunningly gorgeous grounds.

BEST PLACE TO HANG OUT: The roo op Serenity Garden, a 16,000-square-foot natural retreat unveiled last year

by Fujita Kanko, the Japanese hospitality company that first developed the hotel in 1992. (It was a Four Seasons franchise until recently.) Best enjoyed at sunset with a glass of bubbly.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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ROOM WITH A VIEW: Soaking up the view takes on a whole new meaning in the aptly named View Bath Suite, which contains a massive, cauldronshaped Jacuzzi tub perched in front of floor-to-ceiling windows that frame the grounds’ Japanese pines, cherry blossoms and more than 1,000 camellia trees.

AMAZING AMENITY: Guests here are invited to time-travel to the days of the samurai by indulging in a tranquil, traditional Japanese tea ceremony, in which rich green tea is whisked to a froth by a skilled tea master and served atop straw tatami mats, as has been the custom for more than a millennium in Japan.

HOT PLATE: The multi-course “Fujiyama” menu at the garden-set Mokushundo restaurant combines various elements of Japanese cuisine, including housemade tofu, tempura shrimp, Edo-style fa y tuna sushi and a showstopping Japanese barbecue (sirloin, prawns and other delicacies) sizzled on hot lava rocks from Mount Fuji.

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10/01/2014 14:15

culture || STAY

BACKSTORY: Built in the 1920s for Fiat, the building housing NH Lingo o was once Europe’s most advanced car production facility. The machines fell silent in the 1980s, and over the next two decades the vast industrial complex was transformed into a vast lifestyle complex, which contains a shopping mall and art gallery, and easy access to the Lingo o conference center.

DESIGN NOTES: Architect Renzo Piano was behind the mammoth restoration project here, which kept the original concrete facade of the 1,600-foot-long oval building. There’s a minimal, almost lo -like feel to the hotel’s 240 rooms and suites, which feature floor-to-ceiling windows and cherrywood paneling.

Anglepoise lamps sit upon glass-topped desks, beneath framed factory blueprints and vintage car posters.

BEST PLACE TO HANG OUT: Fans of the 1969 classic The Italian Job will recall Michael Caine hurtling around the roof of this building in a Mini Cooper. Today, the storied roo op test circuit is a running track. There is also a stark industrial structure housing Pinacoteca Giovanni e Marella Agnelli, a striking gallery containing the works of Matisse, Picasso, Canale o and others.

And should the artworks fail to impress, the roo op allows fine views of the city and the jagged, snow-shrouded Italian Alps.

NH Lingotto Hotel TURIN, ITALY

SANIBEL ISLAND, FLA.

Casa Ybel

WHAT YOU’LL FIND RIGHT OUTSIDE: Nothing. Or, as close to nothing as you’ve ever desired. Down the stairs and across a lawn is the lapping Gulf of Mexico, which stays bathtub-warm almost year-round. There aren’t many chain hotels on the island, but there are plenty of boat rental joints and hiking paths through a wildlife refuge replete with everything from alligators to snowy egrets.

AMAZING AMENITIES: Casa Ybel operates like a hotel, but because most people who visit this out-of-the-way island on Florida’s Gulf Coast stay awhile, you’ll get a suite outfi ed with a washer and dryer, grill and full kitchen. The last of these is vitally important when you need to fry up the day’s catch.

HOT DISH: Florida’s signature fresh fish are grouper and mahi mahi, and you’ll find both at the resort’s charming Thistle Lodge Restaurant. The mahi mahi is the more decadent of the two—crusted in coconut and macadamia nuts, it’s served with a cheesy Boursin cream sauce with coconut and a smoky grilled pineapple relish.

SIGNATURE COCKTAIL: The pool bar Coconuts is so comically tropical that you half-expect Tom Cruise to emerge from somewhere and start flipping bo les of sour mix. That won’t happen, but it shouldn’t deter you from ordering a Frozen Alligator—coconut rum blended with vanilla ice cream and melon liqueur. It’s quite possibly the perfect beach drink.

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

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culture || STAY ENGLAND BACKSTORY: When Friedrich Haerlin bought the original hotel here in 1897, there were 11 rooms and no restaurant. The neighborhood was a li le shady, but Haerlin was a savvy hotelier, a racting the cream of German society, along with the businesses to cater to them. Over the years, Haerlin and his son, Fritz, acquired 14 neighboring buildings, joining them up into the intimately proportioned, elegant hotel that now stands on one of the best streets in town.

Legoland Windsor Resort Hotel

HOT DISH: Dining and drinking here require a decision-making matrix of boggling complexity. There are nine bars and restaurants at the hotel, including Haerlin, which boasts two Michelin stars and 18 Gault Millau points, and Doc Cheng’s Asian fusion restaurant, which has 14 Gault Millau points. But Jahreszeiten Grill, with its more traditional German fare, has potatoes fried in bacon fat—which, of course, require no official endorsement.

LOBBY HIGHLIGHTS: The moment you step inside the Fairmont Vier Jahreszeiten it’s as if you’ve entered the sanctum of a prohibitively exclusive club: handsome wood paneling, ornate detailing, rich carpeting and sofas so plush they seem designed to suck you in and keep you there.

UNEXPECTED TREAT: A selection of truffles made in-house and a half-bo le of the hotel red are waiting in your room when you arrive. The only reasonable place to consume these is on your private balcony, gazing through the mist of the Alster Lake fountain at the imposingly grand facade of HapagLloyd’s neo-Renaissance headquarters.

Apples are provided too, but...

Fairmont Hotel Vier Jahreszeiten

BACKSTORY: With 150 acres of Lego-themed rides, sculptures, shops, sideshows and pre y much anything else to which a li le plastic brick can be applied (25 million were used in the original construction), Legoland Windsor is not suited to anyone with an aversion to primary colors or hopped-up kids. Opened in 1996 on the grounds of an old safari park, the resort has been operated by megaresortiers Merlin Entertainments since 2005, and 2012 saw the arrival of a $40 million themed hotel.

DESIGN NOTES: If ever there was a high-concept boutique hotel for kids, this is it. A huge dragon greets you at the entrance, followed by 6,000 Lego figures behind the reception desk, se ing the tone for a sensory overload that does not abate. Yet the building-block excess is wonderfully executed, giving the sense that the li le ones are being catered to rather than sold to. Adventure Premium rooms have park views and a Johnny Thunder motif, complete with touches like a Lego replica of the adventurer’s hat hanging in the bathroom, Lego creepy-crawlies and an in-room treasure hunt that yields—yep—Lego toys.

WHAT YOU’LL FIND JUST OUTSIDE: Some 55 or so a ractions, the closest being the Atlantis submarine ride, which provides an up-close look at sharks and tropical fish, and the Dino Safari cars, which trundle past Lego dinosaurs hiding in the trees. The wider area is a confounding sprawl of mini-parks with names like Knights’ Kingdom and Pirates’ Landing, the debilitating effects of which can be offset by a drink at The Skyline Bar, whose outdoor tables overlook the diversions of a small play area, and whose interior has a meticulous Lego cityscape that’ll keep them occupied while you brace yourself for another manic sortie.

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 09:57

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09/01/2014 11:15

culture || TRAVEL ESSAY

THE INCIDENTAL TOURIST The ordinary, and sometimes the downright awful, can be a splendid thing when experienced through the eyes of others

BY CHRIS WRIGHT

T

THERE ARE FEW th tthings in life more dispiriting ing than th a shodd shod sho shoddy circus. I say this from a posit tion ion n of authority, aut position having recently witnes ssed sed d the most mo unsuccessful circus witnessed since Leon L eonardo a Leonardo and His Lovable Lions ended their their disas disastrous run at the Roman seum eum. While Whi nobody was put to Coloss Colosseum. death ath th as a re res result of the show I went to, it wasn’t pretty—an abject procession of fumbling jugglers, dime-store magicians and lethargic clowns. Even the ringmaster seemed reluctant to be there, announcing the acts with the exuberance of a speaking clock.

It was a show that, had reason prevailed, should have had people

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stampeding for the exit. But the audience here was made up largely of kids, most of whom responded as if Elvis Presley, Amy Winehouse and Mahatma Gandhi had returned from the grave to form a human pyramid and sing “We Are the World” on the back of a flaming motorcycle. The weird thing, though, is that I was every bit as enthusiastic as the sugar-tweaking preschoolers around me.

“Hooray!” I cheered as the cowboy tripped over his lasso.

“Bravo!” I howled when the levitating lady failed to leave the ground.

The only way to explain this behavior is to say that I wasn’t myself. It was as if

ILLUSTRATION BY LOU BEACH • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 09:58

I’d been possessed by an alien from a distant, entertainment-starved planet.

And, in some way, this wasn’t far from the truth. I was watching the show with my daughter, Molly, who had never been to a circus and who clearly believed that this one represented the pinnacle of human achievement. Her li le hands must have been raw from all the clapping.

As we trudged across a muddy field a er the dismal performance, I tried to figure out what had happened to me inside that tent. I knew I wasn’t pretending to enjoy myself for Molly’s benefit, and I was pre y sure I wasn’t simply enjoying her enjoyment. Rather, it was as if her enthusiasm had somehow passed between us, like a spark of static electricity. I was briefly endowed with the critical facilities of a five-year-old, and it was great.

A similar thing happens when I have out-of-town guests. They’ll show up with their maps and itineraries, eager to get out and see the sights, and I’ll grudgingly tag along, paying outrageous sums for day-old sandwiches and finding out what it’s like to have a Russian and an Italian step on the same toe at the same time. But then, invariably, my fake enjoyment will take a turn, and I’ll find myself jostling Svetlana and Giorgio in order to take a selfie against the backdrop of some dome or spire I’d paid no mind a thousand times before.

And it’s not only major landmarks that are subjected to our vicarious appreciation. With an out-of-towner in tow, you’ll find yourself suddenly enchanted by a neighbor’s ornate lintel. You’ll start gazing at trees, sniffing the air outside bakeries and offering jaunty li le hellos to people on the street, which confuses them. By the time you enter your local supermarket and respond to the miniature cans of baked beans with “Cute!” you’ll have become a tourist in everything but name.

But then, inevitably, things return to normal. Your guests go home. Your neighbor’s doorway goes back to being invisible.

Within a few days, having returned to the furrows of routine, you’ll be picking up store-brand beans without comment, or si ing on a bus, frowning into the pages of your newspaper as the spires and statues flash by. Life goes on.

But then I’m lucky. I have Molly. Kids, it turns out, are permanent holidaymakers, indiscriminate sightseers. “Dog!” they’ll

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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holler. “Leaf!” And what a thing it is to be able to share this with them, this endlessly interesting world, filled with bus shelters and umbrellas, bridges and motorbikes.

What a thing to live in a world where there is no such thing as a bad juggler.

About a week after our trip to the world’s worst circus, I took Molly to another one. Like the last time, we sat in the front row. We ate too much co on candy and waved flickering light wands.

We clapped and cheered a series of acts that were infinitely be er than the ones we’d been subjected to the first time around. Every single thing about this experience was be er. Except it wasn’t.

This wasn’t due to a lack of effort on my part. Throughout the show, I gauged Molly’s mood like a demented market researcher. Weren’t the clowns funny?

Wasn’t the magician clever? And look at the trapeze artist, Molly, spinning like that, way up at the top of the big tent! My daughter looked at the guy twirling up there and agreed. The circus was great.

My mistake had been in trying to recreate a moment, which almost never works, and especially not at times like this.

Of course Molly’s second circus wouldn’t have been as exciting as the first. Nothing ever is.

After the show, as we trudged across another muddy field, it started to drizzle.

Molly is a little older now; she’s seen enough umbrellas that she no longer gasps every time one of them unfolds, and the emergence of a nylon mushroom patch around us failed to elicit a response. This fact, I think, points to one of life’s ongoing transactions: the mutual exchange of experience and wonder.

Maybe this is why we have the urge to travel. It’s our way of fiddling the books.

Being in a strange city, surrounded by unfathomable symbols and gestures, never knowing what’s around the next corner—isn’t that a kind of regression?

And when we absorb all this, when the painted horse head above the Boucherie Chevaline no longer makes us smile, we move on to somewhere new, a place where, for us at least, bad jugglers are not possible.

Hemispheres executive editor CHRIS WRIGHT still finds the opening of an umbrella to be a wondrous sight.

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07/01/2014 10:00

AUTO-TATION BEETLE GSR/NAPA

Starting price: $29,995

BUG JUICE Just like the wines of Napa Valley, VW’s new Beetle GSR packs a punch

BY JOHN SCOTT LEWINSKI

BACKSTORY Sure, the German auto giant makes plenty of other cars, but the Volkswagen prototype is the Beetle, whose bubble-like design hasn’t changed much in 75 years.

Recently, we got to test out the 2014 GSR Special Edition in Napa Valley, the perfect se ing for a zippy roadster.

EXTERIOR We’ve test-driven luxury SUVs and supercars, but we’ve never had an auto garner more smiles than this GSR. Maybe it was the way its yellow stood out amid Napa’s green hills and vineyards heavy with purple fruit. Regardless, that’s a ton of visual value for a car starting around $30,000.

INTERIOR

TRANSMISSION

The black leather and yellow stitching on the seats, steering wheel and shi er cover echo the exterior, but the dashboard gets away from the bumblebee theme with brushed aluminum and chrome finishes. Wine country might call for earth tones, but not inside of this car.

ENGINE

The GSR comes with a choice of a true six-speed manual or a six-speed DSG automatic transmission. The automatic is fine, but there is something about a classic Beetle that demands a stick shi and clutch—especially along the curvy, hilly roads between Calistoga and St. Helena.

HANDLING

While the standard 2014 Beetle offers a 170 horsepower engine, the GSR piles in a 2.0-liter turbocharged four-cylinder with 210 horses, which can go 0–60 mph in 6.6 seconds. Unlike the Beetles of old, the engine is in the front, so open up the rear to store your cases of Napa Cab.

The GSR’s domed, highswept design makes it a li le top-heavy, which VW corrects with multilink rear suspension and a balance that is shi ed more to the center. The result is a confident feel in tight turns, which came in handy when passing slow-moving vintners’ trucks.

GADGETS A suite of techie features ranging from sat-nav to Bluetooth connectivity shows how far Beetles have come from that old joke about the Bug’s heaters never working.

Throw in a bass-heavy Fender audio system and the toys inside match the fun, flashy exterior.

WOW FACTOR No one but a Herbie the Love Bug fan would associate the everyman Beetle with speed, which made it fun to pull up alongside a Porsche in Yountville and, a er the driver tossed us a condescending look, leave it in our dust.

BOARDING PASS You don’t need to wait until you reach Napa to get on the fast track. When traveling to San Francisco, United’s gateway to Northern California, as well as to Asia, speed your way through the airport with Premier Access, which gives you priority check-in at security and lets you board earlier. For more information or to buy tickets, go to united.com.

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ILLUSTRATION BY BRETT AFFRUNTI • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:01

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13/01/2014 10:12

culture || TRAVEL TRENDS

WISH YOU WEREN’T HERE More and more, couples are accepting their differences and choosing to travel alone, which isn’t as ominous as it sounds

BY JON MARCUS

ALL OF PARIS glowed beneath them on the night Elizabeth Simmons and her husband sat at a table in one of the restaurants at the Eiffel Tower. Leaning forward in the candlelight, she sighed at the romance of it all.

He shrugged and said he would rather be in Texas, hog-hunting.

Although their marriage survived, that was the last overseas vacation the couple took together. It’s not that they stopped traveling; it’s just that they now choose to do it apart. “Going away with my girlfriends is a lot more fun than taking my spouse,” says Simmons, who has joined a growing number of travelers vacationing without their partners.

It’s a boom that’s being driven in part by the demands of modern life, but also by a shi in a itudes toward solo travel.

“Twenty years ago, there was the assumption that you wouldn’t travel separately if there wasn’t something wrong with the marriage,” says Marian Marbury, founder of Adventures in Good Company, which organizes vacations for women. “It still makes people raise their eyebrows, but not nearly as much as it used to.”

In a recent American Express Travel survey, 11 percent of respondents said they had a spouse-free holiday planned. In 2012, solo bookings at Abercrombie & Kent increased by 19 percent from the year before. When asked why they’d opted to go it alone, 40 percent of A&K customers responded that they and their partners didn’t care to visit the same places, with 25 percent saying they wanted to pursue their own interests.

“Not only are our schedules different, our interests are different,” says anesthesiologist Reva Raju, who has so far taken four vacations without her husband. “I need to do things—birdwatch, hike,” she says. “He likes to take it easy. He enjoys staying at home.” Raju says she doesn’t care if people gossip about her trips. “My marriage is very secure. He’s happy gardening. And when I travel, I don’t have to worry: I know there’s someone taking care of the house.”

Tania Cahill, a pharmaceutical company executive who has taken several solo river cruises with a company called Gutsy Women

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Travel, believes separate vacations can point to mutual respect rather than disharmony. “My husband and I have always been accepting of having different interests,” she says. “I take care of so many people in my life; this is a week where I just take care of myself. It’s my enjoyment, it’s my hobby, and it’s only eight or 10 days out of the year.”

April Masini, a relationship counselor and advice columnist, agrees that separate vacations can be a sign of strength rather than weakness in a romance. “Even if you’ve decided your spouse is your soul mate, that doesn’t mean you don’t need a break,” Masini says. “Time apart, in a healthy relationship, can just make it that much stronger.”

Meanwhile, for those who prefer to take their me-time in smaller doses, there are outfits like Mountain Madness, which caters to couples who want to take part in separate activities during the day but stay together at night. “People suffer if they don’t allow their significant other to get out and do what they love,” says owner Mark Gunlogson, adding that he and his wife o en travel alone while the other takes care of the kids. “We’re happy to say, ‘Hey, why don’t you go biking?’ ‘Why don’t you go hiking?’ And off we go.”

The most important thing, says Sunit Sanghrajka, founder of the luxury travel company Alluring Africa, is that devotion to the ideal of togetherness shouldn’t result in the abandonment of personal dreams. He recalls one woman who had spent her entire adult life yearning to visit Africa, only to have her husband pooh-pooh the idea every time it came up.

“One day she called and said, ‘I’m finally going to do it,’” he says.

“How did you convince your husband?” asked Sanghrajka.

“I didn’t,” the woman replied. “He died.”

JON MARCUS, a Boston-based writer, once got into a heated argument

with himself about whether to go to the beach or stay by the pool.

ILLUSTRATION BY DAVID SENIOR • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:02

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07/01/2014 15:35

wear in ... Tokyo

Joe Kazuaki The stylist, photographer, model and co-founder of the wildly popular blog Tokyo Dandy tells us where to shop in Japan’s capital city and how fashion changed a er the tsunami of 2011 INTERVIEW BY JUSTIN MCKENZIE MILLER PHOTOGRAPH BY GUI MARTINEZ

Where do you shop?

Mainly in Shibuya and Harajuku, but anywhere, really. If I pass by an interesting shop, I go in. If a cool item catches my eye, I go for it. Kōenji is a cool area; there is still a traditional sense of community there among the small vintage shops.

What are some of the new trends you’ve been seeing?

The current trend is a lot of color and the layering of different pa erns. Tokyo fashion used to be even crazier in these respects. I mean, it’s still pre y crazy, but it’s mostly young people these days. There is also a movement to a simpler, more pared-down style.

What changed?

I’m not sure. A er the earthquake and tsunami in 2011, people started to act more modestly in general.

Perhaps that’s the reason why fashion has become more plain and unpretentious.

Talk us through what you’re wearing now.

I am wearing denim on denim. I have always been fond of this look. Even though it has always been around, I think it’s interesting to work with different denim colors and styles. The top, jacket and pants are Weekday, the suspenders are Fad Three, and the boots are Dr. Martens.

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:02

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09/01/2014 15:55

the fan

Picking Sides With the Brooklyn Nets making a play to take over the Big Apple, longtime fans of the woeful New York Knicks consider their options

BY MATTHEW SHAER

G

GENERALLY SPEAKING, diehard sports fans are not a fickle breed. We latch onto a team in childhood, and that team becomes part of our identity, through the bad seasons, the good seasons and those rare seasons that lead us all the way to a championship. But what happens when a new team moves to our town––a team that plays at a sparkling new arena right down the block? Is it possible that our lifelong allegiance might actually be shaken?

The latest test case for this scenario is New York, a city that, while famous for being a basketball mecca, has long played host to only a single NBA team: the Knicks. Then, in 2012, Russian business mogul Mikhail Prokhorov––along with then–minority owner Jay Z––moved the ailing New Jersey Nets across New York Harbor to a new home at the $800 million Barclays Center, smack dab in the middle of downtown Brooklyn.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014 • ILLUSTRATION BY GREG KLETSEL

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Almost immediately, Prokhorov set about recruiting fans from the ranks of the Blue and Orange, setting up a large Brooklyn Nets billboard across from Madison Square Garden, where the Knicks play, and investing heavily in a “Hello Brooklyn” ad campaign featuring the mugs of the Nets’ top talent. “We got to start converting some of these longtime Knicks fans that live in Brooklyn to Brooklyn Nets fans,” Paul Pierce, one of the newer members of the Nets, has said.

The Nets played respectable basketball in their debut season, finishing with a 49-33 record before exiting––courtesy of the Chicago Bulls––in the first round of the playoffs. For this season, their sophomore effort in the Big Apple, the team has been significantly retooled: There’s a new head coach, the former all-star Jason Kidd, and a new roster of championship-caliber veterans, such as Pierce and Kevin Garne . The moves have yet to pay off, but all the while, the Knicks’ fortunes have continued to trend in a downward spiral. The question now is whether the Nets, as Prokhorov and Pierce hope, can convince devotees of the wayward Knicks––specifically those fans living in Brooklyn, within shouting range of the Barclays Center––to jump ship.

An admittedly unscientific study by Hemispheres suggests that they can, although it certainly won’t be easy.

Exhibit A: The proud turncoat. Aside from a four-year sojourn in Pennsylvania, for college, RG Daniels, an author and Brooklynite, has spent all of his 34 years in New York, as a Knicks fan. And yet by 2012, he recalled recently, he had grown increasingly dissatisfied with the actions of Knicks owner James Dolan, who remains deeply unpopular with fans. (Among Dolan’s many perceived sins: the decision to raise ticket prices by an average of 49 percent, the decision not to match the Houston Rockets’ $25.1 million offer for phenom point guard Jeremy Lin, and a general inability to get the once great Knicks back on a winning track.)

Last July, over the howls of the online commentariat, Daniels took to the popular MTV Guy Code blog to break the news: He could no longer endure the pain. He was now officially a fan of the Brooklyn Nets. In case anyone missed the point, he posted a digital diptych of selfies: an unsmiling Daniels on the le , in a blue Knicks T-shirt, and a smirking Daniels on the right, in all-black Nets gear.

His argument for the flip-flop is straightforward and businesslike: “If really mediocre and pitiful basketball is being played at the Garden, and nothing is being done to reverse that, why should I stick with the Knicks?” he asks. “The bottom line is that I don’t care to spend my money on a product that’s not meeting my expectations.”

Exhibit B: The fan that can’t give up on a lifelong allegiance but likes the spirit and energy of the new team, and the idea that, finally, there’s an organization that belongs exclusively to his own borough.

Ian Bassin is a “proud Brooklynite” who has, in his own words, “bled blue and orange” since he was a kid, and yet, in his mid-30s, he liked the idea of “not having to pull my hair out anymore over every boneheaded thing the Knicks ownership did.” He also liked the idea of sauntering a few blocks down the road to the Barclays Center, rather than schlepping into Manha an by train, only to pay a small fortune for seats at the Garden. And so in 2012 Bassin found himself at Barclays, watching the first game between the Nets and the Knicks. He thought that “perhaps being thrown into the fire of

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12.95007.12 OCTOBER 2013 • HEMISPHERESMAGAZINE.COM

10/01/2014 12:11

THE FAN || culture

© REUTERS/CORBIS

SHINY AND NEW Brooklyn’s flashy $800 million Barclays Center

the rivalry would reveal a truth to me. I had to hold myself back from joining the ‘Brooooklyn, Brooooklyn’ chants––my mouth wanted to say it, but my heart just couldn’t.”

Since then, Bassin has “wrestled with how to square my allegiance to the Knicks

with my allegiance to my neighborhood and borough.” The answer, so far, is a fencesi er’s stance: “I’ve decided I’ll root for the Nets whenever they play anyone but the Knicks, but in the crosstown rivalry, I may live next to the Barclays Center, but my heart lives at Madison Square Garden.”

Exhibit C: The flip-flopper who finally found his way home again. One evening last year, Clifford Larcom, a 31-year-old resident of Manhattan’s West Village who works in Park Slope, a tree-lined Brooklyn neighborhood not far from Barclays, dashed off a hasty email to his friends, renouncing, once and for all, his allegiance to the New York Knicks, and proclaiming his intention to root for the Nets.

But when the day dawned to actually make the move, Larcom found himself mired in a crisis of conscience. “Twentytwo years of being a Knicks fan was just too hard to break,” he recalls. “I had spent too much time watching Patrick Ewing, Allan Houston and even Chris Childs to just stop being a fan of the organization. So a er the first game of the 2012 NBA season I put my tail between my legs and told my friends that the threeweek basketball affair was over. Always a Knick.”

MATTHEW SHAER is the author of The Sinking

of the Bounty: The True Story of a Tragic Shipwreck and Its Aftermath. He writes for New York, Harper’s and others.

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INNOVATION BUSINESS GADGETRY

HOW IT’S DONE

FLOATING INTO NEAR-SPACE ON HELIUM POWER 1

2

Commercial space flights are well on their way to becoming a reality, but let’s be honest: They won’t be comfortable: NASA’s zero-G training flight is nicknamed the “vomit comet” for a reason. For those who’d like to see the curvature of the Earth sans barf bag, and preferably with a cocktail, a company called World View Enterprises has developed a capsule that slowly ascends to an altitude of nearly 20 miles by balloon, similar to the way Red Bull Stratos daredevil Felix Baumgartner did before his record-se ing 2012 supersonic skydive.

Trips, which are expected to start in 2016, will take between four and eight hours and cost $75,000. Here’s how they’ll do it.

—JACQUELINE DETWILER

1 Most space flights plan to rise quickly and then descend, like a rollercoaster. In contrast, World View will ascend under a helium balloon, making the trip relatively peaceful. To that end, the capsule will be big enough for people to be able to stand and walk around—to the bar and to four segmented round windows.

3

2 Safety is the first priority for commercial nearspace flights, so a large steerable parafoil will hang above the capsule during the ascent as a backup in case anything goes awry. On the way down, the pilots will use the same parafoil to parasail back to earth, deploying a pair of landing skids and steering their way to a comfortable landing.

3 Though technically passengers will not enter space, the eight-person capsule will conform to standards for vehicles in low Earth orbit—meaning it will use pressurization and radiation hardening to protect un-spacesuited passengers from near-vacuum, radiation, extreme thermal environments and micrometeroids as effectively as the International Space Station does.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014 • ILLUSTRATION BY JAMES PROVOST

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07/01/2014 10:04

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09/01/2014 10:07

INDUSTRY

WAR, INC. CORPORATE LEADERS LEARN TO PREVAIL IN BUSINESS ON THE BLOODY BATTLEFIELDS OF EUROPE

BY DAN CARLINSKY

C

COUNT HELMUTH VON MOLTKE, the 19th- ways this notion would be applied 150

century Prussian military mastermind, used to prepare his officers-in-training by taking them to historical battlefields. The idea was that the immediacy of these field trips would allow for a deeper understanding of military strategy than study on paper alone.

The idea has stuck—around the world, battlefield staff rides remain a big part of military training. What the count probably didn’t anticipate, though, are some of the less bloody

years later.

Peter Herrly, a retired U.S. Army colonel and military scholar in Paris, is more familiar than most with the ideas of von Moltke. Under contract with the U.S. Army in Europe, he oversees a stable of 25 historians who lead ba lefield tours for midlevel officers. In a spinoff of that work, on the same historic terrains and using the same methods, he has guided groups of executives from the likes of Goldman Sachs, Salomon

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014 • ILLUSTRATION BY BRIAN MILLER

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BRIGHT IDEAS || INDUSTRY

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Smith Barney and KPMG. The rides are held a dozen or so times a year at ba lefields across Europe, o en in France, and involve anywhere from 10 to 25 clients.

The trips, Herrly says, “are designed to help leaders reflect on management topics using the medium of ba le.” Such topics, he adds, include “cohesion, communication, technology, strategy or simply leadership.”

While he is quick to point out that he isn’t equating running a company with overrunning an enemy, Herrly believes that successful leadership, in business as in war, is often a matter of acting quickly and decisively in a crisis. “A staff ride is human activity under pressure generalized,” he says. “These are experiences for managers to draw on when they have to ask themselves, ‘What should I do now?’”

The idea that business leaders can learn from military strategists is nothing new.

What is different about Herrly’s take on the tradition is that it shi s the emphasis from the theoretical to the visceral. While there are discussions about tactical maneuvers and a rition rates, the more vital lessons are often a matter of what people feel rather than what they think.

Herrly doesn’t want clients to grasp only the who and what of these battles; he wants them to be able to smell the blood, to contemplate the horrors that unfolded while standing on the same ground.

“War is a very difficult human activity with a lot of sacrifice, a lot of suffering,” Herrly says. “The more you connect with that, the more you add to the power of what you’re seeing.”

Normandy is one of Herrly’s favorite destinations, in part because it looks much the same today as it did to the G.I.s who landed there nearly 70 years ago—the same pastures and orchards, the same narrow blacktop lanes hemmed in by high hedges. On such charged terrain, it isn’t difficult to call up the emotions felt by officers who made life-and-death decisions there. So powerful are these experiences, in fact, that Herrly has to work to shift people’s focus from their surroundings to the ma er at hand.

“If it’s tourism they want,” he says, “they can just go and be tourists and spend a lot less money.”

To illustrate how his lessons might be applied, Herrly recalls a French newspaper staffer who, according to his boss, had a tendency to be negative and uncooperative. On a Normandy beach, with the difficult employee and his boss looking on, Herrly told the story of two artificial harbors built for the D-Day landings—one by the Americans, one by the British. The U.S. harbor, less well constructed and with an ambivalent officer in charge, was destroyed in a storm; the British harbor

A Fresh Start

!

WASHING UP AFTER A FAILURE CAN MAKE YOU MORE OPTIMISTIC ABOUT TRYING AGAIN

T

he phrase “I’ve washed my hands of it” may be more than just a useful saying. After you fail at a task, cleaning up in real life might make you feel more positive about giving it another shot in the future.

A recent study from researcher Kai Kaspar at the University of Osnabrück, Germany, forced subjects ’s h t on this m to fail at an anagram-solving task. Just six of the 25 anagrams the subjects tried to unscramble were solvable; the others were nonsense. After failing, the subjects either washed their hands or did not, and then reported how well they thought they’d do if they tried a second time. People who washed their hands were significantly more optimistic about their future success than people who didn’t, although they didn’t perform any better when they actually tried again. In fact, the handwashers did worse than the non-handwashers on the second task, in which all 25 anagrams were solvable, leading Kaspar to think that the extra positive vibes may have eliminated any need the handwashers felt to prove themselves after bungling the first attempt.

Ah well, at least they won’t catch the flu. —JACQUELINE DETWILER

ING AMAZCT FA

56

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07/01/2014 10:36

“If it’s tourism they want, they can go be tourists and spend a lot less money.” survived and went on to be key to the mission’s success. As Herrly described the situation, the remnants of the British harbor were still visible in the water.

Herrly, again, is sensitive to the apparent category error here, but he insists that the principles involved in both instances are similar, if not the stakes. “In the end, problems faced by corporate managers are a lot like those faced by military officers,” he says, adding that his parable about “staff loyalty” seemed to have done the trick. “Months later, the boss told me the situation had greatly improved. I won’t claim total credit, but that’s the kind of impact we like to have.”

DAN CARLINSKY writes on a variety of topics, represents other authors as a literary agent and travels to France as frequently as possible.

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09/01/2014 17:26

TECH

THE HAPPY ENDING YOU ASKED FOR PUBLISHERS AND PRODUCERS ARE STUDYING AUDIENCES’ ONLINE METRICS AND GIVING THE PEOPLE WHAT THEY WANT—FOR BETTER OR WORSE

BY BOYD FARROW

G

“GETTING TO KNOW YOU, getting to know all about you.” So goes the old Rodgers and Hammerstein number. It would make a very suitable theme song for the online marketing industry, which has made a point of getting to know everything you do on the Internet.

And if you thought you escaped this kind of a ention when curled up with a Kindle, think again. Amazon and Barnes & Noble, using the same kinds of metrics so beloved by online marketers, know exactly what you’re doing when

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you’re between the covers. Your digital device blabs about how far you get in every e-book, how quickly you read it and which bits you skip or reread, then shares that information with interested parties. While this data isn’t being used in the same way it would be to convince you that a certain foot powder or carpet cleaner would best meet your individual needs, it is nonetheless a form of marketing, and a pernicious one at that. Consider that Barnes & Noble has openly stated its intention to share its

ILLUSTRATION BY SAM ISLAND • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:37

Est. 2002

TECH || BRIGHT IDEAS

analytics with publishers, with the aim of tailoring content to the tastes of target audiences. Some publishing houses have even aired plans to incorporate e-reader feedback into subsequent print editions.

There is, as it happens, a sorry precedent for this trend. In the 18th century, the Shakespearean actor and playwright David Garrick rewrote the final scene of Romeo and Juliet to bring it into line with contemporary preferences, allowing the star-crossed lovers a brief, tragedymitigating tête-à-tête before they die.

Now, imagine what such panderers might have go en up to if they’d had reams of life-affirming feedback at their disposal.

Romeo and Juliet 2: The Honeymoon is not outside the bounds of possibility.

Don’t laugh. In 2012, a former Google engineer a nd a ga m ing a na ly t ic s entrepreneur launched Coliloquy, “a technology-based publisher of active fiction.” The company specializes in e-books that allow readers to customize characters and plots. The way it works is, reader responses and suggestions are sent to authors, who tweak subsequent storylines accordingly. In a romantic series titled Ge ing Dumped, this “author-reader engagement” led to a reprieve for a character about to be jilted. And while the series is hardly Crime and Punishment, there’s no telling how far this sort of tinkering might go.

Coliloquy co-founder Lisa Rutherford argues that the intrusion of democracy into the creative process is nothing new.

Successful authors, she says, have always been receptive to the sensibilities and requirements of their audiences. “Our FEBRUARY CROSSWORD ANSWERS

feedback mechanism has just sped up the process,” she says. “O en authors go, ‘Oh, I never thought of that,’ or, ‘I can’t believe everyone chose that. Maybe I should tell it a different way.’ It is certainly not minimizing the writing cra .”

Movies are being subjected to similar levels of scrutiny. The streaming site Netflix, for one, has based its business model on sifting through data on a granular level, fine-tuning its preference-tracking ability to the extent that it can predict what a person might want to watch at a particular time. Now, having entered the business of content creation, it will use its vast reserves of data to help it decide which kinds of shows will work and which won’t.

When Netflix spent an exorbitant $100 million on producing last year’s “House of Cards,” for instance, its decisions were informed by a network of data points that would have had a CIA analyst reaching for the Advil. Later, when the company decided to resurrect “Arrested Development,” it didn’t just know how many people were streaming episodes of previous shows—it literally knew their names. This isn’t synergy between marketing and creative; it’s a merger.

There’s a scramble among conventional film companies, too, to hop on the metrics bandwagon. Epagogix, a U.K. consulting firm, uses “bespoke neural networks” built with self-generated data to help Hollywood studios develop scripts. “We recommend changes, like location or the size of a character’s role,” says CEO Nick Meaney, “to make the best film.”

The idea that a machine might have anything useful to say about such matters is, for many people, either abhorrent or absurd. Not so for Meaney. “I think we’re the writer’s best friend,” he says. “We point out what an editor might have said to Charles Dickens. Can an entire industry ignore analysis in favor of gut instinct?”

A moment later, when asked whether his company might have suggested a different ending for Casablanca, Meaney doesn’t skip a beat. “Probably,” he says.

“But remember, when that film was first released, not that many people liked it.”

London-based editor and writer BOYD FARROW feels obliged to reveal that this article was written with the aid of a slide rule.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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www.TenLeaders.org The Ten Leaders of Divorce Law 2014 are among the profiled Matrimonial Law members of The Ten Leaders Cooperative, a national promotional cooperative for experienced, equity-owning professionals in the law, medicine and finance. Attorneys selected from Ten Leaders Family Law Groups (more than 520 members nationwide) based on experience (min. 25 years) and regional prominence. The Cooperative is sustained by paid print and online profiles, which generally appear as first-page results in name-based search. TLC also conducts multi-year consensus ad campaigns. This presentation was approved by TLC Board of Directors, Stephen E. Clark, Chair. FOR MORE ABOUT THESE AND ALL MEMBERS go to TenLeaders.org. For membership, group development and program info contact The Ten Leaders Cooperative, Reston VA, (703) 391-6833. All rights reserved, 2014.

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13/01/2014 10:59

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THE HEMI Q&A: JULIAN FELLOWES

GOLD RUSH

LEFT TO THE DOGS

THREE PERFECT DAYS: BOGOTÁ

The U.S. athletes heading to the Sochi Olympics are real people, too. Hemispheres gets to know a few of them.

When there was no one around to help Detroit’s abandoned puppies, a local nonprofit came to the rescue

Colombia’s misunderstood capital captivates with dizzying views, ornate architecture and rich food

The “Downton Abbey” creator talks about trying to quit killing off the aristocracy

“THERE ARE 30,000 PIECES OF GOLD ON DISPLAY HERE—FROM ANIMAL FIGURES TO BREASTPLATES—MANY OF WHICH WERE ONCE REGARDED AS EXPRESSIONS OF THE SOUL.” THREE PERFECT DAYS: BOGOTÁ ILLUSTRATION BY CHRISTINE BERRIE • FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

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FEBRUARY 2014

THE HEMI Q&A

Julian Fellowes Julian Fellowes has gone from being a reasonably accomplished actor to an Oscar-winning screenwriter to the creator of one of the world’s most successful television dramas. Now in its fourth season, “Downton Abbey” is more popular than ever, despite the intrusion of assault, class conflict and a poorly timed death.

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BY CHRIS WRIGHT ILLUSTRATION BY ROBERTO PARADA

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THE HEMI Q&A: JULIAN FELLOWES

“I SLIGHTLY wondered if there might be a snack of some sort,” Julian Fellowes says to a waiter in a Manha an bar. Then, when a menu appears: “Oh, you are sweet. Can I have a quick look?”

This excessive display of manners shouldn’t come as a surprise.

Fellowes, the 64-year-old actor, screenwriter and Peer of the Realm, is also the creator of “Downton Abbey,” the show that has done for the British aristocracy what “The Sopranos” did for the New Jersey mob.

Now airing its fourth season in the U.S. (on PBS’s Masterpiece), the show has been a critical and commercial smash, one of those rare shows that people talk about rather than merely watch.

Part of the reason for this success is that “Downton” is a first-rate soap opera. There’s also a sense, though, that viewers are given the opportunity to immerse themselves in a simpler, starchier time.

Certainly, devotees of the show have a deeper understanding of formal place se ings than they did prior to its 2010 010 debut.

Many of those tuning in to season four of “Downton” wnton” will still be recovering from what happened in season three—namely, ree—namely, the untimely deaths of two of its most popular (and nd a ractive) characters. While Fellowes wasn’t entirely responsible nsible for killing Sybil and Ma hew—the actors who played them em had opted to leave the show—distraught and enraged fans started calling him “The Widow Maker.” It was odd.

In New York to promote the show, Fellowes insists sts he’s put all that behind him. Life, in fact, is pre y good. U.K. viewing figures for “Downton” last year were higher gher than ever, and there’s an expectation that American ican audiences will respond similarly. The critics have, for the most part, stopped comparing his show unfavororably to Brideshead Revisited.

Now if he can only bring himself to stop killing ng people off.

A JOLLY GOOD FELLOWES From top: The cast of “Downton Abbey”; Fellowes in the House of Lords; acting in the film Baby: Secret of the Lost Legend; receiving the Best Original Screenplay Oscar for Gosford Park

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HEMISPHERES: By the time people read this, season four of “Downton Abbey” will be about halfway through in the U.S., with no fatalities to speak of. What’s going on?

JULIAN FELLOWES: Hold on. We’ve only had two people die in this show. It’s just that they both had to die in rather close proximity.

HEMISPHERES: I think the main problem

has been your sense of timing—you killed Matthew Crawley at Christmas. It was depressing.

© CARNIVAL FILM & TELEVISION LIMITED 2012 FOR MASTERPIECE (“DOWNTON ABBEY”); GETTY IMAGES (PARLIAMENT); © BUENA VISTA/COURTESY EVERETT COLLECTION (BABY: SECRET OF THE LOST LEGEND); WIREIMAGE (OSCAR)

FELLOWES: I know! You don’t have to tell me. When Dan Stevens (the actor who played Ma hew) said he was leaving, I said to him, “Couldn’t we just have a happy Christmas, then you can come back next year and die in episode one?”

But he didn’t want to do that. He wanted to go off and do different stuff.

HEMISPHERES: The public response to the death was astounding. One report said you had to hire bodyguards.

FELLOWES: That’s not true, but I did get le ers saying, “I will never watch anything you’ve worked on again!”

HEMISPHERES: We’ve had no deaths so far this season, but we have had a rape. That also got people worked up.

FELLOWES: What was interesting to me about the rape is that people thought they’d seen things they hadn’t. Everything happened offscreen, but then there were all these le ers: “Oh! These savage scenes of assault!”

HEMISPHERES: I don’t think that’s why people were upset. If you take a show like “Breaking Bad,” people tend to do the most horrible things to each other, but I’m guessing it doesn’t get thousands of outraged letters, because people expect it. With “Downton,” there’s a sense that viewers feel, I don’t know, betrayed. They expect something from the show and they get something else.

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FELLOWES: One of the basic tenets of the show is that even in the most calm and ordered lives, high drama enters in, terrible things happen. My wife’s cousin, her child died at the age of eight, then she contracted cancer and died last week.

This is the daughter of a peer, grew up privileged, smashed apart by the gods. Is this any less dramatic than what I put in the show? No. In fact, for a mother to follow a child to the grave within 18 months would seem overdone on television.

HEMISPHERES: And you can understand someone shaking their fists at the gods for that, which may explain why people get so angry with you—in this instance, you are the creator and the destroyer.

FELLOWES: The other day I was at a charity fundraiser, and this woman said, “You know, you don’t need to do these stories. I just want to see them living this life.” I told her I didn’t think the show would work if it were just people ge ing changed and arranging flowers. But people do feel there is a disintegrating quality to the modern world. Everything seems disordered, and nobody quite knows what’s going on. They look at “Downton” and think, “How nice it must be to be living in an ordered world.”

HEMISPHERES: Not everyone feels that way.

The show has also provoked heated debate about the British class system. Some people take issue with your sympathetic portrayal of the aristocracy. Is this something you welcome, or do you get fed up with it—you know, “Calm down, it’s a TV show”?

FELLOWES: The answer is yes on both counts. When I was a young actor, I was constantly hired to play vicars and things, people from the upper classes, and they would always be misrepresented—either horrible or messed up.

That seemed to me to be so childish a need, that just because someone is apparently luckier than you are, you must immediately redesign them to be horrible. It’s the defensive mechanism of a teenager.

HEMISPHERES: Of course it’s plausible

that someone born into privilege could be nice. I will say, though, that when Lord Grantham is friendly to his valet, I feel a bit uncomfortable. It seems less like decency and more like magnanimity. Also, how do you connect with someone on a human level when they’re brushing dandruff off your shoulders?

FELLOWES: On the other hand, of course, people got on with their valets and their lady’s maids, because they fired them if they didn’t. Do you want some man you don’t like running your bath and ge ing you into your trousers every day? Being likable was a necessary skill.

HEMISPHERES: I’m a fan of the show, but it took me ages to start watching it—I’m more of a “24” man. It’s hard to put your finger on why “Downton” is such a success, but more so on why it appeals to people like me.

FELLOWES: Obviously I’ve asked myself these questions a thousand times. I have an instinctive feeling that it has something to do with incorporating the essentially American energy of shows like “The West Wing,” in that there are lots of stories happening all at once—duh-duh-duh-duh. So you have that thing where you don’t want to go to the loo, because you’ll come back and can’t keep up. Also, I think it helps that most of the characters are reasonably decent.

HEMISPHERES: Are you OK with people calling this a soap opera, or do you hope it’s something more than that?

FELLOWES: I never really understand why people get so cross about something being successful. I don’t watch “Big Brother,” but it doesn’t worry me that a lot of people enjoy it.

HEMISPHERES: Are you responding to my question as if the term “soap opera” is a pejorative?

CONTINUED ON PAGE 96 »

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GOLD RUSH While the rest of us hibernate, these 11 American Olympians are braving the ice and snow in pursuit of a medal at the Sochi Games. They took a breather to talk to Hemispheres.

INTERVIEWS BY JACQUELINE DETWILER PHOTOGRAPHY BY SASHA NIALLA

PICTURED, FROM LEFT:

HILARY KNIGHT, 24, ICE HOCKEY JULIE CHU, 31, ICE HOCKEY MEGHAN DUGGAN, 26, ICE HOCKEY YOU’VE ALL BEEN TO THE OLYMPICS BEFORE. WHAT’S IT LIKE? Julie: I got the experience of three really different settings. I think there’s really nothing like your first Olympics, though, especially for me, since mine were in Salt Lake City, because I got to compete on home turf.

Meghan: The Olympic Village is awesome. There’s so much going on in there, it’s unbelievable. I think it’s just fun to see all the other athletes from all the different countries, and see what they like to do and just interact with them.

Hilary: It’s cool because I’ve never been to Russia, so it will be a fun culture-changing experience, but at the end of the day, we’re there to play hockey and hopefully bring back a gold medal.

HAVE YOU GUYS EVER BROKEN ANYBODY’S NOSE? Meghan: A couple of them.

Hilary: I’ve never broken any, but we had a practice goalie come out this spring when we were all training for tryouts and I broke her collarbone [with a slap shot]. But purposefully, though? I’ve never hurt anybody. [laughs]

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TORIN YATER-WALLACE, 18, FREESKIING/HALFPIPE

THE 2014 OLYMPICS IS THE FIRST EVER TO INCLUDE FREESKIING. WHAT DOES THAT MEAN TO YOU? I’m really excited, because it’s a much bigger and broader audience than we’ve presented to before. I mean, ESPN, X Games—there are a ton of people watching worldwide, but it’s not even comparable to the amount of people watching the Olympics. So it’s really cool that we’ll be able to show what our whole life is about.

DO YOU HAVE A PRE-COMPETITION RITUAL YOU USE TO KEEP YOUR COOL IN FRONT OF SUCH A BIG AUDIENCE? I like to just be quiet at the top of the pipe, hang out, keep to myself. I listen to music a lot, too. I don’t really listen to it before; I just listen to it when I’m on the pipe.

YOU CAN HAVE HEADPHONES ON WHILE YOU’RE OUT THERE? Oh yeah, most people do. I listen to a lot of older rap, like Nas and Big L. You gotta have something that’s very loud that gets you in that zone. Then as the beat drops, that’s when you drop in, and you don’t even really hear the song until you finish. Then you’re like, “Oh yeah, that was crazy.”

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ELANA MEYERS, 29, BOBSLED

YOU’RE GETTING MARRIED SOON, RIGHT? In April, right after the games. My fiancé, Nic, proposed to me at the World Championships when I was on the podium. We took silver, and then I saw him get down on one knee. There was worldwide coverage of it, which was pretty cool. Now we have, like, Czech Republic newspapers with photos of it and stuff.

DID YOU CRY? No! I couldn’t, I was freezing! I was still in my racing speedsuit, which is a bathing suit with arms, and I just had one coat over it, one pair of pants. I couldn’t get the ring on my hand— my hands were so swollen, just from racing all day. So crying wasn’t happening.

DID YOU KNOW IT WAS COMING? No, I didn’t, because I specifically told him NOT to do it. But I’m glad he did.

HOW MUCH OF YOUR WEDDING DO YOU THINK YOU’LL HAVE PLANNED BEFORE THE OLYMPICS? I’m hoping that I’ll have at least half of it. We’ll see. I didn’t think it was gonna be as big as it is. I have mad sympathy now for wedding planners, ’cause it is intense.

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TED LIGETY, 29, ALPINE SKIING

SO YOU’RE USOC SPORTSMAN OF THE YEAR. THAT’S PRETTY IMPRESSIVE. It’s a big honor, especially because there are so many legendary athletes that have won it before, so to be able to have your name alongside some of those guys is pretty neat.

YOU BEAT IVICA KOSTELIC FOR A GOLD MEDAL IN 2006. DO YOU HAVE A PERSON YOU’RE HOPING TO BEAT THIS TIME AROUND? My main rival is Marcel Hirscher.

We’ve been battling back and forth the last couple of years.

WHO’S ON TOP RIGHT NOW? I won the first race of the year, so I guess I am, but he won the overall title in the giant slalom, which is the event I have the best chance of winning a gold medal in. We’re actually good friends.

It would be easier if I hated him.

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JAZMINE FENLATOR, 28, BOBSLED

HAVE YOU ALWAYS BEEN INTO BOBSLEDDING? Not at first. I was a dancer when I was younger, and I tried out for The Lion King on Broadway. I used to dance 40 hours a week. And then I switched over to track and field and gymnastics in high school, and then I got recruited into Division I sports.

WOW. AND YOU’RE GETTING TWO MASTER’S DEGREES? Yep. My first master’s is in exercise science and performance enhancement, and for my second I’m doing my MBA with a focus in marketing. I’ve always had an interest in graphic design and art and creativity and helping to promote things. With bobsled, you kind of have to market yourself that way.

SPEAKING OF BOBSLEDDING, YOU’RE A NEW PILOT. HOW IS THAT DIFFERENT FROM RIDING IN THE BRAKEMAN POSITION? As a pilot, you’re the team captain; you memorize and navigate every track.

Your job is not only to push the sled but to guide it down. There are certain things that are your responsibility and not the brakeman’s. … We have a lot of stresses—it’s more mentally taxing than physically taxing, so a good veteran brakeman will try to take the brunt of that.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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KELLY CLARK, 30, SNOWBOARDING/HALFPIPE

“WINNINGEST SNOWBOARDER IN THE U.S.” IS QUITE AN ACCOMPLISHMENT. WHERE DO YOU KEEP ALL YOUR MEDALS? My family owns a restaurant, and they made it a snowboard-themed restaurant after I won the Olympics in 2002. You have all these medals and all these trophies, and nowhere really to put them.

What are you gonna do with them? So they just put them all on display at this restaurant, and people can go there and see my Olympic medals, X Games medals, letters from the president—anything I’ve acquired in my career.

DO YOU EVER TAKE YOUR FRIENDS THERE TO SHOW OFF? No, but if I walk around there for too long I get all nostalgic. I’m like, “I remember that—it was 12 years ago, it was an amazing contest.” I’ll get totally lost if I start looking around too much ’cause I just get flooded with memories.

IF YOU WEREN’T BEING PHOTOGRAPHED FOR A MAGAZINE TODAY, WHAT WOULD YOU BE DOING? You know, it snowed about a foot and a half yesterday in Mammoth. I’d probably be hiking some mountain trying to get a few turns in in the early season. I’d be way out in the middle of nowhere.

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07/01/2014 10:39

TOM WALLISCH, 26, FREESKIING/SLOPESTYLE

I HEAR YOUR PARENTS ARE REALLY SUPPORTIVE OF YOUR SKIING. They’re really into it now. They don’t know what every trick is, but they know all the guys that I compete with and against from countries all over the world.

ARE THEY COMING TO SOCHI? Oh, they are definitely going. They already have their tickets booked, so even if I didn’t get in for some reason, they’re going to watch my friends. [laughs]

WHAT ARE YOU MOST EXCITED ABOUT SEEING AT YOUR FIRST OLYMPICS? I guess just the village and the venue itself. The experience of being involved at this worldly event that’s been around for years and years and years. Just being able to look back and say you were at an event like that is pretty amazing.

IF YOU WIN A MEDAL, WHERE WILL YOU PUT IT? I don’t know. I guess if I were to win a medal I would probably put it in some sort of nice frame and hang it up in my house. I don’t know what you do with it. I wonder how much you could sell one for on eBay. No, no, I’m kidding.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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Alana inspires us to always chase our dreams.

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LOUIE VITO, 25, SNOWBOARDING/ HALFPIPE

WHAT DO YOU THINK YOU’LL DO AFTER YOUR OLYMPIC CAREER IS OVER? I’ll probably do something in communications or marketing, ’cause I enjoy both of those. My dad owns a radio station, so I’ve always been into communications. I don’t get nervous in front of cameras or anything like that. Still photos are a little different, because then it can get awkward, but interviews are not hard for me.

YOU SMELL GOOD. IS THAT ONE OF YOUR SPONSORS? It’s Chanel. [laughs]

AND YOU’VE GOT A LOT OF BLING, TOO. I love jewelry. It’s something that I buy about once a year, as, like, a little treat for myself—a little reminder that if you keep doing well, you keep getting to buy diamonds.

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ALANA NICHOLS, 30, ALPINE SKIING/ PARALYMPIAN

IN ADDITION TO ALPINE SKIING, YOU PLAY WHEELCHAIR BASKETBALL. IS THERE ONE SPORT YOU LIKE BETTER? The thing about basketball is you get to share in accomplishing a goal with 11 other girls. Everybody’s just this big family. I think that’s pretty special. Alpine skiing, at its core, is a very individual sport, so you’re very much on your own when it comes to competing. I don’t think I can say I like one more than the other.

YOU’VE BEEN TO THREE PREVIOUS OLYMPIC GAMES. WHAT IS YOUR FAVORITE PART? I always look forward to opening ceremonies. Every host country really does incredible stuff. I mean, when I went to Beijing, I was like, “pinch me, this can’t be real,” you know?

These women were floating through the sky. It’s crazy!

SOUNDS AMAZING. HAVE YOU EVER WON? I am lucky to have three gold medals, a silver and a bronze, and I keep all of those at my uncle’s house. But I keep one with me, to be able to show off and share with people. It stays in my backpack. I actually showed it to the person I was sitting next to on the plane last night.

BOARDING PASS United has proudly flown members of the U.S. Olympic and Paralympic teams for 34 years. This month, you might even find yourself on a flight sitting next to one of more than 600 members of Team USA as they head to the Sochi 2014 Olympic Winter Games. Join United on facebook.com/united; on Twitter: @united; or at hub.united. com to participate in United’s 2014 Team USA adventure.

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LEFT DOGS TO THE

Detroit is teeming with packs of strays.

A nonprofit picks up Animal Control’s slack.

BY STEVE FRIESS • PHOTOGRAPHS BY SAM POLCER

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R

ODNEY STEWART is lying on his side in the middle of the street, his arm outstretched to a suspicious, snarling black-and-white collie-terrier mix that has been marauding around the block. It is a 5 a.m. showdown on the east side of Detroit, the clear outline of the dog’s ribcage illustrating just how badly he needs the kibble in Stewart’s palm.

The frightened animal emits a low rumble, a warning that this could go very badly very suddenly. Stewart hopes food and calm words can earn trust.

“C’mon, I know you’re hungry,” the 43-year-old says so ly, reaching into a silver bucket by his side to grab another handful of kibble, which he sca ers onto the road. “There you go. Oh, look at all that food, it’s all for you.”

The dog steps up cautiously, vacuuming up what he finds on the ground and abruptly stepping back whenever Stewart moves. Well aware that this dog could lunge at him at any moment, Stewart wishes he’d donned the oversize black rubber gloves that sit, useless, in the door of his truck. “No turning back now,” he mu ers.

For more than a minute, man and canine freeze, locked in a stare.

Then, as if a spell has been broken, the dog backs away, shakes his head like a whip, steps onto the sidewalk and vanishes behind some bushes. “He’s not ready yet,” says Stewart, deciding not to try corralling the dog on this particular morning. “If I spent enough time here right now, I could put a leash on him and walk him down the street. I’ll come back to this spot tomorrow and leave some more food, and the next day. But at this time of morning, there’s so many dogs out here, we go a move on.”

Indeed, it is in the still of these predawn hours that countless strays come out to forage for food and get some exercise from wherever they spend their nights sleeping—o en in the thousands of homes, factories and schools abandoned by this once-mighty American city’s fleeing residents (at last count, a population of 700,000, down from 1.8 million 50 years ago). Stewart knows this.

It’s his job to know as a dogcatcher with Detroit Dog Rescue, one of a small bunch of nonprofits that have assigned themselves the task of picking up the slack of Detroit Animal Control, which has been drastically defunded amid an ongoing municipal budget

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crisis. Currently, DAC has just four city dogcatchers where there used to be 17, and one dog-bite investigator where there used to be three. Last summer, various news outlets reported that 50,000 stray dogs were running wild in the city’s streets. Le behind by evicted or long-fled residents or dumped as inadequately vicious by underworld figures involved in dogfighting rings, these disowned and sometimes feral canines roam the streets in packs, a vision of Pamplona in miniature.

While a recent audit overseen by Michigan State University puts the stray dog population closer to 10,000, the situation was deemed unsafe enough this past summer that the United States Postal Service suspended service in areas of the city “plagued with vicious loose dogs,” says Ed Moore, the Detroit spokesperson for the postal service. “Residents in the affected area had to come into the post office to pick up their mail.”

The numbers are staggering. In 2012, DAC reported taking in roughly 1,700 strays, 70 percent of which were euthanized, as public shelters are ill equipped to find homes for the dogs. Due to further budget cuts, the number of dogs picked up in 2013 will likely be much lower. The Michigan Humane Society says it cares for more than 5,000 of the city’s strays, and while the resource-strapped DDR reports taking in just three dogs a week, the organization provides them with veterinary care and shelter and works to find them suitable homes. DDR provides those dogs it can’t help with food, then points other organizations to their hangouts.

For residents, the statistics don’t begin to shed light on the city’s dog problem. “I’ve known three people who’ve go en bit by strays,” says Vene a Fields, who lives in an East Detroit neighborhood known as The Foot. “Somebody’s got to do something. It’s bad when I can’t walk my grandbaby around the block.”

STEWART, A LANKY FELLOW who patrols in black sweats featuring DDR’s logo, wasn’t always a benevolent force for animals. These early mornings and long days on the prowl for dogs in need, he says, are a form of penance. He was raised in East Detroit, a hardscrabble section of the city where boys commonly proved their toughness by inciting their dogs to fight. This, he worries, was the precursor to the sort of brutal and illegal dogfighting rings that have become big business, and that lead to so many abandoned, abused animals.

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PUPPY LOVE Rodney Stewart shows a bit of affection to a rescue dog

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“It wasn’t this kill, kill, kill thing,” he says ruefully. “We didn’t want our dogs to bleed. We would stop them and they’d be playing an hour later. But I feel to some degree that our actions were the wick that lit the explosion of what’s happening today. We didn’t know any be er.”

In 2011, decades removed from that regre able youth and a married father of four, Stewart noticed a couple of strangers entering an abandoned home across the street from a friend’s house. He busted in as the men, a Detroit rapper named Daniel “Hush” Carlisle and his friend Dante Dasaro, were collaring a cowering pit bull. “What the hell you doing?” Stewart asked. Carlisle and Dasaro explained that their new dog rescue group had received a call about a stray. A few weeks later, Stewart quit his job as a Xerox repairman and came to work for DDR. It has since grown to a seven-person staff supported by about $250,000 in annual donations, plus a one-time anonymous $1.5 million gi , and it operates out of a set of shoebox offices in a building that constantly smells like cake because of a sweet-potato snack factory next door. If all goes well, DDR will move early this year to a facility with its own kennels that the group bought for $60,000, which staffers and volunteers are helping to customize.

Carlisle, a Detroit native and a friend of and collaborator with the rapper Eminem, says he saw in Stewart in that first encounter the qualities required for the job. In addition to having the fearlessness to enter an abandoned home and approach a feral animal more likely to bite your hands than eat out of them, Stewart knows how to gather intel from residents and local police. On my first ride-along with him, fresh from rescuing a painfully thin black pit bull terrier puppy with a collar made of electrical wire, which had been le in a restaurant parking lot, Stewart easily starts up a conversation with a pair of officers stopped at a red light. “We’re out here looking for strays,” he says. “You seen any?” Both cops start talking at once, ra ling off the names of intersections and asking for Stewart’s card. “Can I call you if we have something?” one asks. “The Animal Control folks are worthless,” the other chimes, happy to have found an alternative.

A li le later, a woman points Stewart to a ramshackle house where she says she hears a dog howling from time to time. Every window is shattered, the steps of the stoop so splintered that entering the house requires heaving oneself onto the porch like a gymnast. Inside, the debris of an interrupted life is everywhere, toys and papers and broken furniture making it impossible to see, let alone touch, the living room floor. Somewhere below, water

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trickles into a basement, the result of the copper pipes having been stripped. That water, fresh from the city’s reservoirs, is a key reason strays are so fond of empty houses: They won’t go thirsty.

Stewart steps gingerly through the living room, flashlight in one hand and knapsack of kibble in the other, gliding around each doorframe the way TV cops do when hoping to surprise a suspect.

Despite the very real prospect that a ferocious animal could leap out angrily to defend its turf, Stewart continues to go without those rubber gloves. When I remind him of this, he says, “I know how to communicate with these dogs.”

He turns yet another corner to find, looking up as if expecting company, an emaciated white pit bull curled up and quietly whimpering. “You hurt, baby?” Stewart asks. The dog is nestled atop a pile of old clothes at the foot of an overturned ma ress, so down to the floor goes Stewart with his stock-in-trade—a bit of kibble in an outstretched hand.

For a moment, it seems the animal might be baring his teeth, but he’s actually just snapping out of a trance and craning his neck in interest. Stewart shuffles closer, and the dog plunges his face into Stewart’s hand to devour the food. “This baby was somebody’s dog, man,” Stewart says to me, and then, to the dog: “You just wanna be loved, huh?

We’re gonna get you ou a here.”

It’ll take another 40 minutes.

Stewart remains on that floor feeding his discovery by hand, watching the dog gain enough strength to stand up. “You’re not hurt, you’re just lonely and tired, huh?” Stewart mu ers, part of a constant stream of reassurances that life is about to get better.

Eventually, he fixes a collar on the dog and leads it outside.

DOGTOWN “I am obsessed with this, it’s Top: Stewart true,” Stewart confesses as he checking in on a slowly walks the dog to the van. known hotspot for strays; “If I see a dog I can’t help, that bottom: DDR I have to leave, I think about it founder Daniel nonstop—I see it in my dreams.”

“Hush” Carlisle In the early hours of a chilly day a week later, Stewart puts his mind at ease about that collie-terrier mix that ran into the bushes.

He returns to the spot where he’s le a pile of dog food once a day to find the dog now waiting for him. “You ready to go yet?” he asks sweetly, a fistful of kibble on offer.

The stray comes closer, still ski ish but no longer quite as afraid.

“A aboy,” he says, “have some food.” But the dog has other ideas. He heads straight for Stewart’s face, where he begins to lick his cheek.

STEVE FRIESS, a journalist based in Ann Arbor, Mich., has written for The New York Times, Newsweek and Politico. No stranger to animal issues, he’s a former co-host of the cleverly named podcast “The Petcast.”

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BOGOTA || THREE PERFECT DAYS

THREE PERFECT DAYS:

BOGOTÁ

From the green mountains that encircle the sprawling metropolis to its blossoming arts and entertainment offerings, Colombia’s abidingly beautiful capital city is a place bursting with optimism, energy and life

BY JANET HAWKINS • PHOTOGRAPHS BY MICHAEL HANSON

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THREE PERFECT DAYS || BOGOTA

CABLE STAR Taking in the view from the Teleférico de Monserrate cable car

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BOGOTÁ || THREE PERFECT DAYS

BOGOTÁ IS USED TO BEING misunderstood. It’s chilly, we hear, and a bit wet. It’s true, the city gets a fair amount of rainfall and the mercury rarely climbs above 67 degrees Fahrenheit, but a shower here is as apt to last a few minutes as an a ernoon, and the temperature rarely dips below the 60s.

Plus, it’s the weather that keeps the city green and fragrant.

There’s also the misconception, a residue from cinematic crime capers and a history of news reports, that Bogotá is teeming with drug lords. No one would deny that this city of more than 8 million people has had its share of problems, but the crime risk today is pre y much on par with any major urban center. These days, Bogotá is as safe as London or New York.

As intensive public safety initiatives have transformed the city’s streets, major redevelopment programs have further heightened Bogotá’s appeal as a place to live and visit, helping the Colombian capital to reposition itself as a hotbed of art and architecture, hospitality and nightlife. You can see evidence of this in the leafy facade of its whimsical Bio Hotel, and in the couples sipping mojitos on the patios of upscale bars.

Walking around this vibrant city, you get the sense that even Bogotans are surprised at how much it has changed.

Residents who ten years ago le to seek their fortunes elsewhere have returned, and there’s a Sí, se puede air about the place that’s infectious. Last summer, the city hosted the third annual Bogotá Wine & Food Festival, an opportunity to show chefs from around the world just how it’s done in this cradle of diversity.

As it turns out, it’s done very well.

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CHURCH AND STATE The magnificent interior of the Iglesia de San Francisco; above: Zipaquirá City Hall

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BOGOTÁ BY THE NUMBERS POPULATION

8.7 MILLION TOURIST VISITORS PER YEAR

850,000 ALTITUDE ABOVE SEA LEVEL, IN FEET

8,660 NUMBER OF NEIGHBORHOODS

20 NUMBER OF PARKS

4,500 DISTANCE COVERED BY BOGOTÁ’S CICLOVÍA, THE WORLD’S LARGEST BICYCLE NETWORK, IN MILES

186 PERCENTAGE OF THE WORLD’S COFFEE PRODUCED BY COLOMBIA

12 PROFESSIONAL SOCCER CLUBS BASED IN BOGOTÁ

4 DAY ONE | The shu ers on the 15-foot windows are closed, the Sabogal says she sells 300 tamales, easily, during the week, and light on the trendy phone switched off, so your sensory input is another 500 on weekends. You can taste why. limited to the brush of a silky duvet and the scent of old money.

A er a short plod you’re in Plaza de Bolívar, an expansive square It’s not a bad way to wake up. You hop out of bed whose disparate architecture aims for grandeur and bring up the lights on a room that has a touch and delivers a lesson in resilience. The neoclassical of “Downton Palacio” about it. The Orchids Hotel is Palacio Liévano—a replacement for earlier structures DAY ONE one of Bogotá’s most luxurious properties, and your destroyed by earthquake or fire—stands along the Dining on hearty Midsummer Night’s Dream suite takes this to western side, flanked by the colonnaded Capitolio tamales, historic extremes. A butler in a morning coat pours your sightseeing, indulging Nacional and the blocky Palacio de Justicia. “I was 13 coffee, which you sip beneath a gilded ceiling before when the previous building was leveled. Now, it’s hard in aguardiente descending to the lobby in a glass elevator, passing a to imagine,” a security guard tells you, referring to a pebbled fountain and emerging into La Candelaria, 1985 ba le between the army and a guerrilla group.

DAY TWO the cultural nexus of Colombia’s capital city.

You pass the Bolívar statue and sit on the steps of the Spelunking in a salt Whitewashed walls running along the avenue Spanish colonial Catedral Primada, surrounded by a cathedral, scaling outside are capped at either end with swaths of small army of pigeons.

Monserrate, digging green—the Monserrate and Guadalupe peaks that Next, you brave the onslaught of articulated into some ceviche shadow you throughout the city. You quickly become TransMilenio buses on the Carrera 7 roadway to lost in a warren of pastel-painted streets lined find Iglesia de San Francisco, Bogotá’s oldest church.

DAY THREE with dinky shops and homes with doors polished Dating back to 1621, it doesn’t look like much from Sampling the wares to perfection. the outside, but inside it’s a golden cocoon, its conat a tea café, appreciEventually, you stumble across La Puerta Falsa, a gregants praying amid glorious carvings and dim ating forbidden art tiny family restaurant that has served santafereña stillness, the only sound the scritch-scritch of a and fine shopping cuisine for seven generations. Inside, on a tight woman hypnotically scrubbing the floor outside. balcony above the kitchen, you sip hot chocolate From here, you stroll through Parque Santander, with melted cheese, then grapple with a huge tamale, peeling with its skateboarders and dodgy benches, ending up at the back plantain leaves to reveal a fat chicken leg in the embrace of Parque de los Periodistas, a timeworn public square near Univercarrots, corn, rice, yellow peas and pork grease. Proprietor Mónica sidad de los Andes. You’re taken with a mural of three enormous

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BOGOTÁ || THREE PERFECT DAYS ladybugs and a life-size bear close by. This area is renowned for its graffiti—there are said to be 3,000 street artists in Bogotá— and tours are devoted to the art. Later, you will book yourself a place on one.

You’re lunching across the way, at Sant Just Traiteur, a French café popular with the university crowd. Perched on a high stool, you watch owner-chef Eric Noirard toiling in the tiny open kitchen. You have the salmon, served on a bed of quinoa and beetroot, accompanied by roasted veggies.

In true Gallic style, Noirard aims to marry flavor and nutrition in everything he creates, right down to the apple pie sprinkled with amaranth and topped with a dollop of vanilla and passion fruit ice cream.

Fortified, you head to the Museo del Oro to take in a few thousand years of precious metalwork by pre-Hispanic Colombians. There are 30,000 gold pieces on display here—from animal figures to breastplates—many of which were once regarded as expressions of the soul. One piece depicts a chie ain standing on a ra , ready to toss his riches into a lake as a harvest offering. The Spaniards, crazed with

visions of El Dorado, unfortunately did untold damage retrieving such artifacts.

After a short cab ride back to the hotel and a refresher in your capacious bathroom, you head out to the nearby Macarena district, an area of trendy galleries and restaurants clustered around the Plaza de Toros de Santamaría, the city’s striking but controversial bullfighting ring. The taxi makes its way along narrow streets, passing a series of illuminated tableaus—guitar-strumming troubadours, glass-clinking celebrants—so close you could almost reach out and touch them.

You’re dining at Donostia, a restaurant with exposed beams and whitewashed walls that sits at the forefront of the cocina de mercado (“market kitchen”) movement here. You order hearty breads with a coulis of pepper and tomatoes, cheese ravioli with diced sausage, grilled octopus with paprika and rosemary potatoes and Catalan caramel cream, all accompanied by a couple of glasses of spectacularly good wine.

Your last stop is Quiebra Canto, a renowned salsa club near the hotel. Here

you have your first taste of aguardiente, the sugarcane liquor with a light anise flavor that, as a bystander informs you, “will make you happy and want to dance.”

It does. A er a while, the sensual strains of salsa give way to the Afro-Latin beats of a band whose 10 members swarm the stage and fill the room with marimba and clarinet, conga and rain stick. Many fistpumps later, you head outside and point a cab in the direction of your gold-plated retreat, the streetlights seeming to dim as you pull away.

DAY TWO | With nearly 2,000 miles of coastline, thick jungles and fertile plains, Colombia is home to a dizzying array of species—many of them edible. So it’s fitting that you start your day at the Plaza de Mercado de Paloquemao, Bogotá’s bustling central marketplace. You head there with Andrei, your guide from ToursByLocals, to gape at swinging sides of beef, heaps of wide-eyed fish and stupefying quantities of fruit—spiky green guanabanas, bright orange lulos and luscious li le uchuvas, perfect for snacking. You buy some for later.

FLOWER POWER That aromatic bouquet you picked up at the supermarket? Chances are it came from the Bogotá savanna.

Bogotá’s Plaza de Mercado de Paloquemao isn’t the most glamorous place on Earth. Located in a gritty neighborhood in a northwest corner of the city, next to a couple of major roadways, the market occupies a parking

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lot and is advertised by what appears to be a large gray chimneystack.

Nonetheless, Paloquemao plays an important role in the daily life of the city— this is the place residents and restaurateurs come to get everything from fresh

eggs to rare spices. It is also the place locals come to stock up on flowers.

Paloquemao is stacked with carnations, chrysanthemums, gerbera daisies, roses, baby’s breath and other blooms whose names you might not know. They’ve been cultivated in the hothouses that cover the Bogotá savanna, and those not trucked to local markets end up at El Dorado International Airport, many bound for Miami.

Colombia is the world’s second-largest exporter of cut flowers—only the Netherlands produces more—a trade that adds more than $1 billion a year to the country’s coffers. Much of the

growing occurs on the high plain outside Bogotá, because it just happens to be the perfect place for it: plentiful light, mild temperatures, rich soil and ready sources of water.

This trade took off in earnest in the 1990s, when the U.S. government suspended import duties on flowers in an effort to reduce the cultivation of coca, and so disrupt the supply chain of the drug industry. “This is not just for the sake of beauty,” says one vendor, a middle-aged woman holding a bunch of alstroemeria lilies.

With this, she briskly gets back to work. After all, as she points out, “a flower doesn’t live forever.”

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EAT, DRINK, SLEEP ... REPEAT Clockwise from top left: Andrés Carnes de Res; corn at the Plaza de Mercado de Paloquemao; pouring a cup at Taller de Té; a bed in The Orchids Hotel

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BOGOTÁ || THREE PERFECT DAYS

ON THE SQUARE Sightseers check out La Plaza de Bolívar

Breakfast is at a modest counter in the middle of the marketplace. You examine containers of colorful liquids and pick jugo de mora—a heavenly blackberry juice— then order arepa con queso, a cornmeal flatbread stuffed with a traditional mild white cheese. A erward, with a wave of his arm, Andrei signals that it’s time you hit the road for the Catedral de Sal at Zipaquirá, 30 miles away.

The city gives way to verdant savanna hemmed in by hills. Soon, the car starts on a steep climb toward the storied salt cathedral. From the hilltop, you descend a concrete slope into dark passageways dug out of halite rock. The tunnels are lined with recesses bearing blue-lit crosses.

After a while, you emerge into several cavernous, rough-hewn chambers filled with pews and religious carvings. Crystals of salt cascade down the walls, alongside pick and chisel marks. Created in the 1950s as a chapel for workers in adjacent salt

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mines, the cathedral was reengineered in the 1990s and now claims a top spot among Colombia’s tourist attractions, drawing tens of thousands of visitors a month.

Under a warm sun, you descend from the hill into Zipaquirá, described by Gabriel García Márquez—who went to high school here—as a “frozen town.”

(Originally from the tropical coast, the author couldn’t abide the cooler Bogotá climate.) In a central plaza bordered by white stucco, blue balconies and red roof tiles, you enter the towering 19th-century cathedral, whose intricate, domed interior is bursting with worshippers. A few old dogs lie on their sides in the aisles, enjoying mass along with the throng.

Heading back to Bogotá, you stop for lunch at Andrés Carnes de Res in Chía, a restaurant known for its flea-market décor and all-night dance parties. You sit beneath a metal cage that contains naked

mannequins, inhaling the scent of sizzling steak. You choose the chicken kebab with onions, peppers and bacon-wrapped prunes, which comes with potatoes the size of grapes and three traditional sauces. You favor the picante, which you apply liberally. As an antidote, you order a Pony Malta, a soda with a deep molasses flavor so good you worry it might be habit-forming.

It’s mida ernoon and drizzling as you reenter the city, but you decide to scale Monserrate anyway. You’re dropped off in Candelaria and trek up the hill to a cable car station. A few minutes and a couple of ear pops later, you’re at the summit.

At 10,341 feet above sea level, Monserrate has its head in the clouds; they cling to the peaks and dri across the roo ops before tumbling down toward Bogotá, which extends in its entirety before you. You climb the steps to the monastery, whose sharp white spire keeps vigil

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THREE PERFECT DAYS || BOGOTA

COFFEE TALK Friendly folks have a chat outside Abasto

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BOGOTÁ || THREE PERFECT DAYS over the city, and gaze for a while in wonder, the murmur of the wind and the scent of ozone lulling you perilously close to sleep.

The return to street level brings you back to your senses. You grab a cab and direct the driver to the B.O.G. Hotel, in the stylish Zona Rosa district, famed for its nightlife and swank malls. Bogotá’s first Design Hotel, B.O.G. is a kind of geometric artwork, tinted with emerald and gold (a nod to the country’s natural resources).

Your room, with its muted tones and downy pillows, does not make it easy to embark on a night on the town, but you need to eat, which you’ll be doing tonight at Central Cevichería, a 10-minute walk away.

A lively place of patios and wood accents, Central has a lot more up its sleeve than marinated raw fish. You have a grilled octopus salad, sea bass with yellow potatoes and creamy (yes, creamy) ceviche with sweet plantains, accompanied by plenty of mojitos and topped off with coconut flan. You have a look at the pre y li le fish market next door before heading back to your hotel, seafood occupying your thoughts and your stomach, to swim into that pile of pillows.

DAY THREE | You present yourself at Taller de Té—an atelier/café in a converted

LOCAL KNOWLEDGE

HOW DO YOU LIKE DEM APPLES? Smoked tuna with wasabi mayonnaise, avocado, fennel and dried apple at Matiz

1950s garage on a quiet street in the Chapinero Alto district—with a bit of a groggy head (the altitude, you think). Owner Laura Cahnspeyer makes you a cup of coca tea, then warms an empanada stuffed with leeks, carrots and quinoa and serves it with olive oil and crushed chili, followed by more tea: milky Masala and complex Assam. You feel much be er.

Having learned at the hands of the masters in Darjeeling, Cahnspeyer has

dared to peddle tea in the land of Juan Valdez, and locals have been lapping it up.

Formerly a pastry chef at the Four Seasons in London, she now works with Bogotá’s trendiest bars and restaurants to concoct tea infusions for fruit drinks, cocktails and desserts. “Before I work with a restaurant,” she says, “the owner has to come here and have tea with me.”

Reluctantly, you relinquish your cup and cab it to Bogotá’s Jardín Botánico José Celestino Mutis, nearly 20 acres of lush foliage near Parque Simon Bolívar. There are magnolia blossoms here the size of cabbages, elephantine palm trees, beds of lemongrass and mint and rue. It’s a splendid place to rehabilitate, but you’ve reserved a spot on the Bogotá Graffiti Tour, which leaves from central Candelaria. You join a small cluster of backpackers and follow Aussie expat Christian Petersen, the tour’s founder and an artist himself.

“Street art in Bogotá is prohibited, not illegal,” he says, describing a rather murky distinction that has nonetheless allowed the practice to thrive.

With Petersen leading the way, you wend your way up steep alleys and calles, passing the works of artists with names like Stinkfish and Toxicómano, along with bars, jewelry shops and ta oo parlors. At the top of one alley is the circular Plaza del Chorro de Quevedo, with its famous

THE INSIDE SCOOP FROM THOSE IN THE KNOW ILLUSTRATIONS BY PETER JAMES FIELD

Leopoldo Castillo,

Yuliana Saavedra,

Oscar Rodriguez,

CHAUFFEUR

SOCIAL COMMUNICATOR, JARDÍN BOTÁNICO JOSÉ CELESTINO MUTIS

DESIGNER, PROYECTO SINERGIA

“Go to the Estadio El Campin, the fútbol stadium near the Universidad Nacional, and catch a game with the Millonarios, if you can. You won’t see Bogotans any happier than when they’re cheering on their team, and it will probably make you happy, too.”

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“The Botero has works by Colombia’s own Fernando Botero. It also exhibits paintings from his private collection, by artists such as Chagall and Matisse, Dalí and Léger. The people in Botero’s paintings are like the hearts of Bogotans—big and beautiful.”

“If you want the perfect combination of relaxation and exercise, visit the city on a Sunday, when you can join in CicloRuta, or Ciclovía. Miles of city streets are closed to traffic, and cyclists, skaters and families show up for fresh air and something to eat.

It’s a great way to be a Bogotan.”

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 09:58

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Donostia Calle 29 bis, 5-84, Bogotá; Tel. 011-57-1-287-3943 Quiebra Canto Carrera 5, 17-76, Bogotá; Tel. 011-57-1-243-1630 DAY TWO

Plaza de Mercado de Paloquemao Calle 19, 25-04, Bogotá; Tel. 011-57-1-742-6664 Catedral de Sal de Zipaquirá Carrera 6 and Calle 1, Zipaquirá; Tel. 011-57-1-594-5959

p084-094_HEM0214_3PD_Bogota.indd 93

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Taller de Té Calle 60a, 3a-38, Bogotá; Tel. 011-57-1-255-4128

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014 • MAP BY STEVE STANKIEWICZ

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Jardín Botánico José Celestino Mutis Calle 63, 68-95, Bogotá; Tel. 011-57-1-437-7060 Bogotá Graffiti Tour Carrera 4, Bogotá; Tel. 011-57-1-321-297-4075 Abasto Carrera 6, 119b-52, Bogotá; Tel. 011-57-1-215-1286 Hacienda Santa Barbara Carrera 7, 116-60, Bogotá; Tel. 011-57-1-612-0388 Bolívar Old Prints Calle 79b, 7-46, Bogotá; Tel. 011-57-1-317-427-3048 Matiz Calle 95, 11a-17, Bogotá; Tel. 011-57-1-520-2003

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BOGOTÁ || THREE PERFECT DAYS DINE AND CLIMB A few plates at Donostia; Mount Monserrate

in an old Spanish mansion. Your inner fountain, and the Callejón de las Brujas conquistador leads you to L.A. Cano, which (“alley of witches”) with its murals of manysells fine reproductions of pre-Colombian eyed monsters and painted Madonnas. jewelry. You also stop at Acuaró Arte & The group stops before a candy-colored work by Barcelona native Pez: a trio of Artesanías, with its striped sombreros, wide-eyed, smiling backpackers in the and Colcra , where exquisite Wayuu bags, forms of a rabbit, a reptile and a pig. Look- crocheted by the tribe of that name from the arid North, employ a muted palette ing yourself and your fellow travelers over, suited to modern wardrobes. you think he pre y much nailed it.

Next, you catch a cab to Calle 79b in Zona Suitably edified, you head north to Rosa, a narrow street of antiques shops Usaquén, an area of cobblestone streets selling everything from large weathered and upscale shops that in previous times doors to delicate crystal. You’ve come to provided a rural backdrop for the haciendas of the rich. You’re having lunch at see Bolívar Old Prints, with its profusion Abasto, near the old plaza, a restaurant of musty maps and books and pricey Simon Bolívar prints, renowned for its LIKE THREE PERFECT DAYS? to wh ich c le rk s elegant simplicity.

Get them on the go, with our free Christelle and Camilo Yo u s i p u c h u v a Three Perfect Days iPhone app allow you to get danjuice and order an antipasto of roasted vegetables and local gerously close. They open a priceless book and let you touch its pages, thin as bu erfly cheeses, which includes paper-thin slices wings, and take you in the back to see a of zucchini and tiny onions caramelized with raw sugar. Before you leave, you visit stunning, half-finished drawing of Bolívar the bodega in back and buy a jar of exotic by an artist of some renown. It’s one of your favorite things in the whole city. fruit jam to take home.

Tonight you’re dining at Matiz, in the Your next stop is the Hacienda Santa leafy, boutique-y neighborhood of Parque Barbara, an expansive mall housed partly

de la 93. You try the tasting menu of chef Nicolas Quintano, who introduces each course with a movie-star smile. There are li le piles of sea scallops in garlic and chili, tuna tartare with plantain, caramelized carrot ravioli with warm pickled lemon, and short ribs that have been cooked for two days. The Shiraz and the Malbec are magnificent, but the small mounds of banana soufflé, jellied fruit and sherbets take you over the top, and you stumble a bit heading back to the hotel.

Before turning in, you nip up to the rooftop bar for a last look at the city. Warmed by the flames of gas heaters, bathed in the blue reflections of a long, sleek pool, you watch a smiling couple sip cocktails with Bogotá twinkling in the background, and get the sense that history may have finally made peace with this abiding, abidingly beautiful place.

JANET HAWKINS is a New York–based writer, editor and teacher, and a frequent visitor to Colombia. She misses having a personal butler.

BOARDING PASS You can experience this centuries-old jewel in the heart of the Andes with nonstop flights to Bogotá from our hubs in Houston and New York/Newark. In booking your flight, consider flying Economy Plus. You will enjoy more room to relax and be seated near the front of the cabin, so you can exit the plane more swiftly at your destination. For more information or to buy tickets, go to united.com.

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FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

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10/01/2014 14:47

THE HEMI Q&A: JULIAN FELLOWES

these give away. People are always telling you a story, usually one that they think they’re not telling you.

HEMISPHERES: That’s a big part of your storytelling, isn’t it, using the accretion of tiny details to paint a larger picture, like pointillism.

FELLOWES: You’re right. I do like those li le moments, the small gesture that says something about a person’s loneliness.

» CONTINUED FROM PAGE 65

“If you ask me, it’s more rebellious to write about good people than it is to go along with the sewer mentality.”

FELLOWES: I love soap operas. But if we’re dealing specifically with that question, I think the term is usually used to beli le the show rather than praise it.

HEMISPHERES: People enjoy soap operas

to do their best. I suppose it’s easier to get taken seriously if you write about horrible people doing horrible things, but if you ask me, it’s more rebellious to write about good people than it is to go along with that kind of sewer mentality.

because they get to know the characters and start caring about their lives. People like the emotional intrigue. I think that’s what characterizes soap operas, rather than a lack of quality.

HEMISPHERES: You’ve taken your share of flak in the press. Do you have a thick skin, or do some of the things they say hurt your feelings?

HEMISPHERES: Speaking of attention to detail, “Downton” has moved on a decade now, and I hadn’t noticed if anyone’s getting older. Are they?

FELLOWES: Well, what we did with the women is to cast them 10 years older than their parts, so they’re only now about their real age. That was quite deliberate.

HEMISPHERES: How many more seasons

might you do?

FELLOWES: We’ll definitely have five, and I think it’s unlikely we won’t have six.

HEMISPHERES: Your next show should be

about sympathetic bankers; that’ll really get people going.

FELLOWES: Ha ha. Yes.

FELLOWES: And if that kind of emotional element isn’t there, this vicarious relationship with the characters, people might admire it, but they won’t love it.

HEMISPHERES: So is it more important to be loved or admired?

FELLOWES: I, um … I don’t know the truthful answer to that.

HEMISPHERES: There are certain ideas you don’t shy away from that are almost dirty words for so-called serious writers—things like sincerity, decency, moral clarity.

FELLOWES: I hope I do explore moral ambiguity. It’s something I try to achieve.

But it doesn’t bother me that I write about fundamentally good people trying

96

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FELLOWES: When someone says, “This show is a lot of old tosh,” I don’t really get upset about that. But I read a whole article a acking my mother, who has been dead for 30 years, about how I’m such a horrible person because my mother was a b****. I tell you, reading that stuff, you just think, “What have I done to you? I’ve just wri en a hit show.

If you don’t like it, don’t watch it!”

HEMISPHERES: I read one article that said you have an uncanny ability to interpret visual details, like Sherlock Holmes. I was worried you’d look at my rumpled sleeves and think, “Ah, lives alone.”

FELLOWES: I don’t want to talk as if I have some strange power, but I am interested in the details of people’s lives and what

HEMISPHERES: Are you at all worried that, in terms of your career, “Downton” will turn out to be as good as it got?

FELLOWES: You know, everyone told me when I won an Oscar [for the screenplay of Gosford Park in 2002] that it would be the peak. I was astonished and delighted to have won it, but it wasn’t the end. If all I’ve had is all I’ll ever have, I think I’ve been bloody lucky. I don’t feel I can moan with any grace.

Hemispheres executive editor and “Downton Abbey” fan CHRIS WRIGHT cannot sit down to a fast food meal without making sure his french fries are precisely two and a half inches to the left of his diet soda.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 10:55

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No.37010_The_Goddard_School.indd 1

19/12/2013 15:11

A HEMISPHERES SUPPLEMENT

FINDING YOUR PERFECT FRANCHISE If running your own business is the most rewarding experience of your life, then picking the right franchise could be the most important decision. But where do you begin?

WORDS BY DANIEL WELLBELOVE

Franchising_insertv3.5.indd 99

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FR ANCHISING

A HEMISPHERES PROMOTION

With an incomparable range of internationally renowned companies available for franchise, including the likes of such heavy-hi ers as Subway, McDonald’s and 7 Eleven, there can be li le doubt that the United States stands out as the world-leader when it comes to franchising.

Such is the country’s dominance in the industry that only 16 non-U.S.-based companies even made it into Franchise Direct’s Top 100 Global Franchises for 2013.

Today, the U.S. is home to more than 750,000 franchise establishments, accounting for over 10 percent of employer businesses, 8.3 million direct jobs and an annual economic contribution of $472 billion. This makes for plenty of fruitful opportunities for the potential franchisee with cash to invest, but how do they know which company is right for them?

“Ask yourself, ‘What am I looking for? A high or a low investment? What level of involvement?’ Look at the business’s history and examine the growth plans. Determine where they will be in five years,” advises Tony Padulo, vice-president of franchise development at Goddard Systems, the company behind The Goddard School

Franchising_insertv3.5.indd 100

preschools, which has been named the Number One Childcare Franchise in the United States by Entrepreneur magazine for 12 consecutive years. In particular, he points to one consistent quality that is essential to any successful franchise, regardless of the concept: “A passion for the brand.”

This is certainly the message at Seniors Helping Seniors, which provides nonmedical help to elderly citizens living on their own by matching them with their more active contemporaries. “This is a way for people with hearts who enjoy helping

ONE CONSISTENT QUALITY IS ESSENTIAL TO ANY SUCCESSFUL FRANCHISE, REGARDLESS OF THE CONCEPT: ”A PASSION FOR THE BRAND”

others and giving back to their communities do good and make money, by providing a very valuable and rapidly growing service,” says company co-founder Kiran Yocom.

“When our franchise partners put their heads on their pillows at night, they can feel very good about their day.”

Yocom’s vision is focused on love and compassion, inspired by her work with Mother Teresa in India—and this unique approach has seen the Seniors Helping Seniors community grow to over 100 locations across 30 states in just three years. “This shows it is absolutely possible for us to be able to fill our souls and our pockets at the same time.”

A commitment to care is a philosophy shared by fellow in-home care provider Right At Home, whose mission has been the same since it was founded in 1995: “To improve the quality of life for those we serve.” Eric Li le, the senior vice-president of franchise development, is keen to emphasize that his company offers the

10/01/2014 17:28

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“The main thing we look for is people who want to pursue success with significance,” says Li le. “That is, we only want those who want to own a business that ma ers, but they also have to have the desire to provide for their family.”

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No.37237_xtra_plan.indd 1

13/01/2014 10:05

FR ANCHISING

A HEMISPHERES PROMOTION

XTRA HELP Remember the golden age of the small business? When local merchants would greet their customers by name, sparking relationships that would last a lifetime.

Businesses prospered and customers were happy—and all it took was ambition and hard work.

Today, these small businesses are vanishing from sight, with as many as 95% likely to go under within 10 years according to the U.S. Small Business Association.

Customer acquisition has become so expensive that customer retention is now critical. For decades, large companies have focused on such retention, and already have proven programs in place that their smaller counterparts cannot match because of prohibitive costs.

However, one company is set to restore a level playing field. “We can provide the same services that large companies are utilizing to retain and grow their customer base for less than the cost of a daily cup of coffee,” says Kuba Farbiarz, CEO of XtraPlan (xtraplan.org). “And you’ll see the difference in just 30 to 60 days.”

Franchising_insertv3.5.indd 104

Besides building a website, shopping cart and mobile apps for its clients, the company also provides weekly services such as email campaigns, website updates and customer satisfaction surveys—all for $1.65 per day.

An XtraPlan franchise costs $15,000 and gives the franchisee the opportunity to earn a six-figure income almost immediately by way of a share in the WebXL fees and all card transactions generated by their customers.

“No experience is needed and we provide a comprehensive two-day training course,” says Farbiarz. “We do all the heavy lifting— our franchisees are trained to update the customer’s information.”

XtraPlan is tied into a global strategic partner that enables it to give businesses an entry point into international e-commerce.

Through its partner, it has access to banks across Europe and the rest of the world, allowing it to offer card payment services around the globe. Its franchisees, through WebXL technology, share this same access, empowering them to help their customers expand and grow.

since 2003, en route to becoming one of the largest and fastest-growing pet care brands in the world. “A good franchise will have a brand name that is recognized and well respected, and will help you get started.”

“Franchising is amazing; if you were starting from scratch you’d have to figure everything out for yourself,” adds Jack Johnson, vice-president of franchising at Home Care Assistance, which provides premier in-home care in close to 100 locations and has published six books on healthy aging. “Plus, in today’s world, the best brand—the one with the logo you recognize—almost always wins.”

Establishing a business model that would work for all of its franchisees has always been a priority for Right At Home, with the company able to point to its long history of taking people without healthcare experience and helping them prosper as evidence that the strategy has been a success.

“The easiest business to franchise is one that works,” says Li le. That’s why, a er founding Right At Home, former hospital administrator Allen Hager ran it for five years to make sure all of the kinks had been worked out before he sought his first franchise. The company now boasts one of the most respected names in the industry, with 366 operating franchises across six countries and a total of over $1 billion billed.

Another company that continues to reap the benefits of experience is Mosquito Shield, with vice-president Michael Moorhouse a ributing its rapid growth in 2013 to its “12 years of innovation in residential mosquito control, and 20 years of franchising in-home services.”

Having surpassed its goal of 10 locations within the first 12 months of franchising, the company continues to pursue measured strategic territory development.

“We’re looking for franchisees to see themselves as business owners,” says Moorhouse. “But with our network of support and real world experience of using the system, you’re going into business for yourself, not by yourself.”

An established name, then, can be a boon when starting a business, but for lasting success, prospective owners must also know their franchise’s working

10/01/2014 17:28

ADVERTISEMENT

â&#x20AC;&#x153;Right at Home has exceeded our expectations on so many levels, LQFOXGLQJ Ă&#x20AC;QDQFLDOO\ We recently picked up D VHFRQG WHUULWRU\ Âľ - Tom and Jennifer Bollum, Right at Home Franchisees

TIME TO SCORE

With A Winning Team At The Top Of Their Game!

Its time to play with the pros at the top of their game. But you need to be on the right team â&#x20AC;&#x201C; Right at HomeÂŽ, where the average franFKLVHH WRS OLQH UHYHQXH SHU RIĂ&#x20AC;FH LV $1,065,593.1â&#x20AC;Ą Self-proclaimed serial entrepreneurs Tom and Jennifer Bollum joined the Right at Home franchise team because they wanted to make a difference. â&#x20AC;&#x153;Our last venture was helping to build D FRPSDQ\ WKDW GLG H[WUHPHO\ ZHOO Ă&#x20AC;nancially,â&#x20AC;? Tom said. â&#x20AC;&#x153;but at the end of the day, did we improve lives?â&#x20AC;?

After painstakingly researching the competitive senior home care market, the Bollums found that a Right at Home franchise was the winningest franchise team with a long-time record of upward mobility. In fact, franchisees yield an average gross margin of 37%.2â&#x20AC;Ą â&#x20AC;&#x153;Hands down, Right at Home came out on top. We wanted to take advantage of a proven franchise

that provided a road map to success,â&#x20AC;? Tom said. â&#x20AC;&#x153;Mistakes are costly, and Right at Home doesnâ&#x20AC;&#x2122;t let you make someone elseâ&#x20AC;&#x2122;s mistake twice.â&#x20AC;?

Statistically, the Right at Home team RIIHUV WKH KRPH Ă&#x20AC;HOG DGYDQWDJH with decades of healthcare experience, over 300 operating franchise locations in six countries, and a 12.7% year-over-year revenue increase record.3â&#x20AC;Ą â&#x20AC;&#x153;Right at Home has exceeded our expectations on so many levels, including financially,â&#x20AC;? Tom said. â&#x20AC;&#x153;We recently picked up a second territory.â&#x20AC;?

Jennifer said, â&#x20AC;&#x153;When we hire our in-home care professionals, we ask ourselves, â&#x20AC;&#x2DC;Would we want this person taking care of our parents?â&#x20AC;&#x2122; If that answer isnâ&#x20AC;&#x2122;t a resounding yes, then itâ&#x20AC;&#x2122;s a no go.â&#x20AC;?

eight Americans is 65 and older and has more than a 70% chance of needing help with daily activities, such as assistance with mobility, health monitoring, dressing, and transportation. By 2030, that number will increase to one out of every Ă&#x20AC;YH 4 â&#x20AC;&#x153;Right at Home has the franchiseesâ&#x20AC;&#x2122; best interest at heart, so we can have our clientsâ&#x20AC;&#x2122; in ours,â&#x20AC;? Jennifer said. â&#x20AC;&#x153;These clients we help...they are our friends...our family.â&#x20AC;?

If you want to make a remarkable difference in other peopleâ&#x20AC;&#x2122;s lives as well as your own, itâ&#x20AC;&#x2122;s time to consider owning your own Right at Home franchise. No healthcare experience is necessary.

And more and more people are needed to cover this lucrative, underserved market. One out of every

FOR INFORMATION ABOUT BECOMING A RIGHT AT HOME FRANCHISEE, CALL 1-877-697-7537 or visit us online at: RZQWKHULJKWEXVLQHVV FRP

Right At Home, Inc. 6464 Center Street Ste 150, Omaha, NE 68106. MN# F-4053 This information is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. It is for information purposes only. â&#x20AC;Ą 7KHUH LV QR DVVXUDQFH WKDW \RXU )UDQFKLVHG %XVLQHVV ZLOO GR DV ZHOO DV WKRVH 2IĂ&#x20AC;FHV UHIHUHQFHG DERYH $FWXDO UHVXOWV YDU\ IURP EXVLQHVV WR EXVLQHVV 1 1HW %LOOLQJV LQ IRU 2IĂ&#x20AC;FHV RSHQ RQH \HDU RU PRUH DV RI 'HFHPEHU RU RI WKHVH 2IĂ&#x20AC;FHV DWWDLQHG RU VXUSDVVHG WKH UHSUHVHQWHG OHYHO RI Ă&#x20AC;QDQFLDO SHUIRUPDQFH 2 $YHUDJH *URVV 0DUJLQ LQ RI DOO 2IĂ&#x20AC;FHV RSHQ RQH \HDU RU PRUH DV RI 'HFHPEHU RU RI WKHVH 2IĂ&#x20AC;FHV DWWDLQHG RU VXUSDVVHG WKH UHSUHVHQWHG OHYHO RI Ă&#x20AC;QDQFLDO SHUIRUPDQFH 3 %DVHG RQ $YHUDJH 1HW %LOOLQJV 3HUFHQW ,QFUHDVH IURP WR RI 2IĂ&#x20AC;FHV RSHQ RQH \HDU RU PRUH DV RI 'HFHPEHU 4 Source U.S. Department of Health and Human Services

No.37326_Right_At_Home.indd 1

06/01/2014 16:32

FR ANCHISING

A HEMISPHERES PROMOTION

Franchise Fees Starting at $15,000 Down

$1,528,363 Average annual revenue for Home Care Assistance locations open at least 12 months!

Become your own boss with a Home Care Assistance franchise.

• It only takes 20 clients to operate a million dollar business.

• In locations open at least 12 months, the average Home Care Assistance client spends $1100 per week to receive our services - that’s well over half the industry standard!

• The market for home care is expected to double in the next 5 years.

• Every day, over 4000 people turn 85.

Contact us today to make your dream of becoming a business owner a reality.

702-204-1436 www.unitedhca.com

This advertisement is not an offering; an offering can only be made by a prospectus filed with the referenced state, which filing does not constitute approval. *See our Item 19 for more information.

Franchising_insertv3.5.indd 106

practices back to front and be able to both recognize and then take advantage of any new opportunities that arise. To this end, another important differentiator to consider is the quality and organization of the training and support that an investment will bring.

As a result, many franchises now offer a comprehensive program of courses and site visits, both before opening and in the years that follow.

ChemStation is just one franchise that’s established such a scheme. From a quarterly orientation week to ongoing training on location, there’s an emphasis on keeping its franchisees up to date with everything they need to pitch to a wide range of industries, besides the training required to make the manufacturing process safe and efficient.

“We really don’t make money until franchises sell something so we need to train our franchisees well,” says Purks.

Similarly, The Goddard School was also quick to identify its training and support program as a way to stand out in the industry. It builds to the opening of a new franchise with a three-phase process, beginning with a two-day marketing-related course that allows

new owners to start enrolling up to four or five months before opening—an addition prompted by suggestions from existing franchisees. This is followed by a two-week program focused on operational aspects, as well as an extra week for the school director, before a team goes into the field to help with final preparations.

“Our business consultants are filtered according to the level your business is at. For example, the first will concentrate on the time right up to when you open, before a second specialist takes over for the next stage of development,” says Padulo. “Our business relies on great relationships based on high levels of support.”

This commitment to its franchisees does not go unappreciated, with an independent Franchise Business Review survey finding that over 76% of franchisees would make the same decision again and 81% would recommend The Goddard School to friends and family—both far above typical franchise scores.

At Right At Home, the 50-strong team at the company’s corporate office provides much of the support required,

IMAGE: THE GODDARD SCHOOL

Home Care Assistance is the fastest growing, most innovative company in the exploding senior care market. We enable seniors to live happy and healthy lives at home, changing their lives for the better. Not only are we changing the lives of seniors for the better, but we are also changing the lives of entrepreneurs like you for the better; just ask any of our happy franchise owners and consider the following:

10/01/2014 17:29

As a Mosquito Shield® franchisee, do more than control summer’s #1 foe—lead a brand-new industry. Benefit from a proven business model, with steady growth, repeat business and high profit margins. Get started quickly and affordably with low equipment costs and state-of-the-art management and marketing tools. Proven technology. Proven satisfaction. Proven success.

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This advertisement is not an offer of a franchise. An offering can be made by prospectus only.

105_HEMS_0214.indd 1

09/01/2014 15:57

We’re looking for a few ordinary people with extraordinary hearts.

FR ANCHISING

A HEMISPHERES PROMOTION

Are you ready for a positive change? Join our unique franchise community that believes in The Power of Love ® and has an equally strong focus on the bottom line.

Receive substantial financial and emotional rewards. t Help seniors live independently in their own homes by matching them with other loving, caring, compassionate seniors t Provide non-medical services such as light housekeeping, grocery shopping, companion care and more t Serve one of the fastest growing markets – the Boomers and their parents t Easy startup backed by our marketing expertise and ongoing management support t Be part of our strong community of like-minded social entrepreneurs

Join our unique franchise partnership.

Do good and make money.®

E-mail us today! opportunities@seniorshelpingseniors.com www.seniorshelpingseniors.com

“THE BEST ROUTE TO SUCCESS IS TO MAKE SURE IT’S A BRAND YOU BELIEVE IN. DON’T SETTLE FOR A BUSINESS YOU’RE NOT EXCITED ABOUT” with the assistance of the tight-knit community it has fostered. “We purposely brought together such professional, enthusiastic and likeminded people in order to execute our mission on a grand scale,” says Li le. “We hold a two-week training program in Omaha, where we find great friendships are formed, as well as an annual convention in March, a ended by 60 to 70 percent of franchisees.”

He advises talking to existing franchisees, and not just those suggested by franchisors, in order to get a true idea about a company. Right At Home won’t even award a new franchise until the applicant has spoken to at least three current owners to make sure this is the right business for them; The Goddard School insists on six to 12.

“Invest time in the due diligence period to ensure you understand the brand,” says Allen. “Being a part of a franchise should lower your risk, but this does not mean a guaranteed success. You must work hard and do your research.”

Above all, one important requirement keeps coming up. “The best route to success is to make sure it’s a brand you believe in,” says Johnson, echoing the advice of many of his peers. “Give it time to make the right decision and don’t se le for a business you’re not excited about.”

©2011 Seniors Helping Seniors. Each office is independently owned and operated.

All trademarks are registered trademarks of Corporate Mutual Resources Inc.

Franchising_insertv3.5.indd 108

10/01/2014 17:29

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11/11/2013 15:01

ENTERTAINMENT

United’s Inflight Wi-Fi

Get online, in flight WE KNOW it is important to stay connected while you fly. For that reason, we are working to equip both our domestic and international aircraft with global, satellite-based Wi-Fi. You can follow our installation progress at united.com/wifi.

United Wi-Fi provides free access to united.com, the United app and the United Wi-Fi portal for live flight tracking, destination weather reports and more. Pricing for Internet access will vary based on flight segment.

To determine if your flight offers United Wi-Fi , you can go to united.com or United's mobile app and check the Inflight Amenities tab on the Flight Status & Information page for an upcoming flight.

How to connect: 1.

Look for the United Wi-Fi logo on the side of the aircraft as you board.

2. Once your flight crew says that it’s safe to use portable electronic devices, connect to the “United_Wi-Fi” hotspot.

3.

If you see a red icon, the satellite isn't connected yet—please wait.

If you see a green icon, continue to purchase Internet access.

4. Select an Internet access option and click “Purchase access.”

Video Streaming: Live video and streaming services such as Netflix are not supported.

Wi-Fi fleet

Additional Wi-Fi Access Information

Approximate Wi-Fi installations by November, by aircraft type

Satellite coverage: Outages may occur for a variety of reasons, such as weather, switching between satellite regions and certain government restrictions. For more information and to view a Wi-Fi satellite coverage map, go to www.united.com/Wi-Fi.

• A319: 95% complete • A320: 90% complete • B737: 10% complete • B747: 83% complete • B757 p.s.: 100% complete

Technical requirements: Ensure your device is wireless enabled while in airplane mode. You must also enable JavaScript and cookies.

Voice over Internet Protocol (VoIP): Use of VoIP is not permitted on board.

Follow our installation progress at united.com/wifi

Rolling out global satellite-fed inflight Wi-Fi. fly the friendly skies

Wi-Fi on p.s.® flights United currently offers Gogo® Internet service exclusively on p.s.

Premium Service transcontinental aircraft flying between New York (JFK) and both Los Angeles (LAX) and San Francisco (SFO).

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

p117-119_HEM0214_DIRECTV.indd 117

Please see the United Wi-Fi homepage or www.united.com/Wi-Fi for a complete list of FAQs and terms and conditions.

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10/01/2014 10:02

ENTERTAINMENT

DIRECTV® IN FLIGHT allows you to select from

more than 100 channels of live television along with a full slate of blockbuster Hollywood movies, sitcoms and dramas. Purchase DIRECTV® and stay entertained for your entire flight.

DIRECTV®

What you want to watch MOVIES Choose from a lineup of top Hollywood films, including the latest comicbook blockbuster, Marvel's Thor: The Dark World, and Alfonso Cuarón’s stunning, suspenseful astronaut drama, Gravity. Other options include Prisoners, Enough Said, Runner Runner, Baggage Claim, Getaway and Real Steel.

Available on select 737 and 757 aircraft

Your favorite TV channels A&E ABC FAMILY ANIMAL BBCA BeIN BET BIG 10 BIO BLOOMBERG BOOM BRAVO CARTOON CBS CENTRIC CHILLER CLOO CMT CNBC CNN COMEDY COOK C-SPAN C-SPAN2 CW DEST DISCOVERY DISNEY DISNEY JR. DISNEY XD DIY E! ESPN ESPN CLASSIC ESPN2 ESPNEWS ESPNU FOOD FOX FOX BUSINESS FOX NEWS FOX SPORTS 1 FOX SPORTS 2 FX FX MOVIE FXX GALA GOLF GOSPEL GSN H2 HALLMARK HGTV HISTORY HLN HUB

265 311 282 264 620 329 610 266 353 298 237 296 390 330 257 308 327 355 202 249 232 350 351 394 286 278 290 289 292 230 236 206 614 209 207 208 231 398 359 360 219 618 248 258 619 404 218 338 233 271 312 229 269 204 294

INVESTIGATION LEARNING LIFETIME LIFETIME MOVIE LINK MILITARY MLB NETWORK MSNBC MTV MTV2 NAT GEO NAT GEO WILD NBATV NBC NBC SPORTS NFL NETWORK NHL NETWORK NICK NICK JR. NICK TOON NRB OUTDOOR OVATION OWN OXYGEN PIVOT REELZ RURAL TV SCIENCE SOAP SPIKE SPORTSMAN STYLE SYFY TBS TEEN NICK TENNIS TNT TRAVEL TRUTV TURNER MOVIE TV GUIDE TV LAND TVG UNI SPORTS UNIVISION USA VH1 VH1 CLASSIC WEA WGN WORD

285 280 252 253 375 287 213 356 331 333 276 283 216 392 220 212 215 299 301 302 378 606 274 279 251 267 238 345 284 262 241 605 235 244 247 303 217 245 277 246 256 273 304 602 625 402 242 335 337 362 307 373

Exact channel numbers and programming schedules are subject to change.

DIRECTV® service is not available on flights outside the continental United States. The signal may be lost in turbulence and/or if banking of the aircraft is required. DIRECTV® and United Airlines are not responsible for interruptions of service that are beyond our control including, without limitation, acts of nature, power failure or any other cause. ©2013 DIRECTV® Inc. DIRECTV® and the Cyclone Design logo are registered trademarks of DIRECTV® Inc. All other trademarks and service marks are the property of their respective owners.

118

p117-119_HEM0214_DIRECTV.indd 118

HOW TO USE 1. Swipe your card* to begin.

2. Select your channel or movie and start watching.

3. Listen using your own headset or feel free to use the complimentary headset provided onboard. Your purchase is good for the entire flight, even when the aircraft door is open before takeoff, and you can turn the TV on and off throughout your flight. *MasterCard, Visa, American Express or Discover accepted. TV and movies are complimentary in first class.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:46

GROUP DISCOUNT Traveling with family or friends?

Swipe the same card on three or more screens and receive $2 off each purchase.

HEMISPHERESMAGAZINE.COM â&#x20AC;˘ FEBRUARY 2014

p117-119_HEM0214_DIRECTV.indd 119

119

07/01/2014 10:46

ENTERTAINMENT

CUSTOMERS ARE WELCOME to view their own video entertainment aboard a United aircraft as long as they are able to show that the programming has an MPAA rating of “R” or less.

Film & Television ENJOY THESE MOVIES AND SHOWS ON THE MAIN SCREEN

UNITED WILL SOON BE INTRODUCING its new wireless entertainment

on select fleets, including Airbus A319s, Airbus A320s, domestic Boeing 777s and Boeing 747s. The new on-demand wireless entertainment offers a complimentary selection of movies and TV shows, which can be watched on select personal devices, sponsored by the MileagePlus® Explorer Card.

Television SELECT FLIGHTS MAY FEATURE THE FOLLOWING TELEVISION PROGRAMMING Mike & Molly [T] Brooklyn Nine-Nine [T] Golden Olympic Moments Cupcake Wars

David Bowie: The Making of an Icon

The Big Bang Theory [T] Olympic Stars New Girl [T] American Restoration

With the first international David Bowie retrospective opening at London’s Victoria and Albert Museum, this program explores five critical years across Bowie’s career, examining his inspirations in each year.

22 min.

FEATURING David Bowie PRESENTED BY ABC

Dear Mom, Love Cher FEATURING Cher, Georgia Holt DIRECTED BY P. David Ebersole

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p120-123_HEM0214_FilmTV.indd 120

This documentary features unprecedented access to Cher’s family and includes a never-before-heard duet performance by Cher and her mother, Georgia Holt, along with the long-lost recordings Holt taped more than three decades ago that Cher re-mastered for commercial release later this year.

1 hr.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 15:25

MOST FILMS HAVE BEEN EDITED for

FILMS ARE SHOWN on flights of three hours

airline use. However, customer discretion is still advised. Content guidelines are provided as a courtesy to help our customers decide whether to view a film.

or longer. Movies are available on select 737, 747, 757, 777, A319 and A320 aircraft flights.

Schedules and selections are subject to change.

En el canal 10 encontrará películas y programas de televisión disponibles en Español.

WHAT DO YOU THINK of our programming? We’re open to suggestions. Please send them to play@united.com or visit united.com/play.

Films DOMESTIC AND INTERNATIONAL FLIGHTS WILL SHOW THE FOLLOWING MOVIES

NORTH AMERICA, HAWAII, LATIN AMERICA & CARIBBEAN

FEB. 1-28

EASTBOUND/SOUTHBOUND

WESTBOUND/NORTHBOUND

About Time [T]

Last Vegas [T]

• Flights between Chicago or Denver and Hawaii will show both films.

• Select films are shown on flights within Micronesia and on intra-Asia flights on 737 and 777 aircraft.

About Time [T] FEATURING Domhnall Gleeson, Rachel McAdams, Bill Nighy DIRECTED BY Richard Curtis

Last Vegas [T] FEATURING Michael Douglas, Robert De Niro, Morgan Freeman, Kevin Kline DIRECTED BY Jon Turteltaub HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

p120-123_HEM0214_FilmTV.indd 121

When 21-year-old Tim Lake discovers he can travel in time, he uses his powers to woo a beautiful but insecure woman, repeating their initial meeting again and again in order to win her heart.

Four retirees, best friends since childhood, head to Las Vegas when the group’s stalwart bachelor finally proposes to his thirty-something girlfriend.

The four men set out with a plan to relive their glory days, but they quickly discover that the decades have transformed Sin City—and their friendships.

2 hr.

3 min.

1 hr.

44 min.

121

07/01/2014 17:09

ENTERTAINMENT

DIGITAL MEDIA LOADING occurs between

the 25th of one month and the 5th of the following month. As a result, please understand if your flight features a different lineup before or after the start of each month.

Film & Television THE FOLLOWING FILMS ARE AVAILABLE ON INTERNATIONAL FLIGHTS

B747 Mainscreen Programming FROM U.S.

UNITED KINGDOM GERMANY

TO U.S.

About Time [T] 2 hr., 3 min.

Marvel’s Thor: The Dark World [T] 1 hr., 52 min.

Last Vegas [T] 1 hr., 44 min.

Captain Phillips [T] 2 hr.

2 hr.

2 hr.

Enough Said [T] 1 hr., 33 min.

Cloudy with a Chance of Meatballs 2 1 hr., 35 min.

Runner Runner [T] 1 hr., 31 min.

Baggage Claim [T] 1 hr., 36 min.

2 hr.

AUSTRALIA JAPAN & SOUTH KOREA CHINA & HONG KONG

2 hr.

Last Vegas [T] 1 hr., 44 min.

Captain Phillips [T] 2 hr.

About Time [T] 2 hr., 3 min.

Marvel’s Thor: The Dark World [T] 1 hr., 52 min.

2 hr.

2 hr.

Runner Runner [T] 1 hr., 31 min.

Baggage Claim [T] 1 hr., 36 min.

Enough Said [T] 1 hr., 33 min.

Cloudy with a Chance of Meatballs 2 1 hr., 35 min.

2 hr.

2 hr.

FROM JAPAN THAILAND & SINGAPORE *THAILAND FLIGHTS ONLY

TO JAPAN

Percy Jackson: Sea of Monsters 1 hr., 46 min.

Despicable Me 2 1 hr., 38 min.

Austenland [T] 1 hr., 37 min.

Jobs [T] 2 hr., 8 min.

2 hr.

2 hr.

B767 Personal TV Economy Programming* CH. 1 2

2 hr. = Two-hour block of television [T] = Adult themes * programming may vary based on length of route + languages will vary based on destination

EASTBOUND/SOUTHBOUND

WESTBOUND/NORTHBOUND

About Time

Last Vegas

DISCRETION ADVISED

Marvel’s Thor: The Dark World

Captain Phillips

The Counselor

Escape Plan

DISCRETION ADVISED

DISCRETION ADVISED

4

All Is Lost

Gravity

5

OLYMPIC FAVORITES Cool Runnings

OLYMPIC FAVORITES Miracle

6

FAMILY/KIDS Cloudy with a Chance of Meatballs 2

FAMILY/KIDS Iron Man & Hulk: Heroes United

7

PRIMETIME Ancient Aliens/Brew Dogs/ Food Paradise

PRIMETIME Video Killed the Radio Star/ Dear Mom, Love Cher/Outrageous Rooms

8

COMEDY Mike & Molly/Brooklyn Nine-Nine/ Parks and Recreation/The Middle/ Impractical Jokers

COMEDY New Girl/The Big Bang Theory/ The Neighbors/The Millers/Mom

9

PREMIUM TELEVISION/AIRSHOW Two and a Half Men (x5)

PREMIUM TELEVISION/AIRSHOW Suits (x3)

3

*Only applicable to our 3-cabin 767-300 in Economy. If your aircraft features Video OnDemand, please use the touch screen to access content choices.

122

p120-123_HEM0214_FilmTV.indd 122

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:49

INTERNATIONAL LANGUAGE TRACKS (G) Synchronisierte Versionen finden Sie auf Kanal 2 und 3 (wenn verfügbar).

(J) 日本語の吹き替えはチャンネル2番および３番でお聴き いただけます。（一部英語音声のみとなります。） (C) 如果可 用，在第2频道和第3频道将提供语言录音 (K) 채널 2,3에서 더빙버전이 제공됩니다

Baggage Claim [T] A flight attendant sets out to find a man in the last month before her younger sister’s marriage.

FEATURING Paula Patton, Taye Diggs, Jill Scott DIRECTED BY David E. Talbert

Captain Phillips [T] 1 hr.

36 min.

Cloudy with a Chance of Meatballs 2 When sentient food beasts overrun Swallow Falls, Flint Lockwood and friends return to save the world again.

VOICES BY Bill Hader, Anna Faris, James Caan DIRECTED BY Cody Cameron, Kris Pearn

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

p120-123_HEM0214_FilmTV.indd 123

This is the true story of Captain Richard Phillips, whose cargo ship was hijacked by Somali pirates in 2009.

FEATURING Tom Hanks, Barkhad Abdi, Faysal Ahmed DIRECTED BY Paul Greengrass

2 hr.

14 min.

Enough Said [T] 1 hr.

35 min.

Runner Runner [T] A Princeton student who pays for school with online gambling enters into a dangerous, high-stakes operation.

FEATURING Justin Timberlake, Ben Affleck DIRECTED BY Brad Furman

(G) German (J) Japanese (C) Chinese (K) Korean (T) Thai (M) Mandarin

A single parent begins a romance with a new man at the same time that she befriends the man’s ex-wife.

FEATURING Julia Louis-Dreyfus, James Gandolfini DIRECTED BY Nicole Holofcener

1 hr.

33 min.

Marvel’s Thor: The Dark World [T] 1 hr.

31 min.

The latest Marvel film continues the adventures of Thor as he battles to save Earth from a shadowy enemy.

FEATURING Chris Hemsworth, Natalie Portman DIRECTED BY Alan Taylor

1 hr.

52 min.

123

07/01/2014 10:49

CHANNEL 9 Listen for your flight number to hear live communication between the flight deck and FAA air traffic control. This feature, unique to United, may not be available on all flights, including oceanic crossings with limited audio communication. Available at your captain’s discretion.

Audio Programming Audio Channels by Aircra

Audio Mixes

777

SELECT A320

A319 & A320

747

737 & 757-300

757 & 767

1

Movie (English)

Movie (English)

Movie (English)

Movie (English)

Movie (English)

Movie (English)

2

Today’s hits

Today’s hits

Today’s hits

Movie (Dubbed)

Today’s hits

Today’s hits

3

R&B

R&B

R&B

Movie (Dubbed)

R&B

R&B

4

Classical

’60s

Classical

Classical

Classical

Classical

5

Country

Country

Country

Country

Country

Country

6

’60s

Classical

—

’60s

’60s

’60s

7

’70s

’70s

—

’70s

’70s

’70s

8

’80s

’80s

—

’80s

’80s

’80s

9

From the flight deck

From the flight deck

From the flight deck

From the flight deck or R&B

—

From the flight deck or Modern rock

10

Movie (Dubbed)

Movie (Dubbed)

Movie (Dubbed)

Today’s hits

Movie (Dubbed)

Movie (Dubbed)

11

Modern rock

Modern rock

’60s

Teen pop

Modern rock

—

12

Latin

Latin

’70s

K-pop

Latin or J-pop on Micronesia flights

—

13

Dance

Dance

’80s

J-pop

—

—

14

Ambient

Ambient

Modern rock

C-pop

—

—

15

Artist spotlight

Artist spotlight

Artist spotlight

—

—

—

16

Jazz

—

—

—

—

—

17

J-pop

—

—

—

—

—

18

Easy listening

—

—

—

—

—

19

Teen pop

—

—

—

—

—

124

p124-125_Hemi_Audio.indd 124

Featuring songs by Roy Orbison, Cream, Fleetwood Mac and more

Featuring songs by Meat Loaf, Toto, Cheap Trick and more

Featuring a chronology of songs by The Eagles

Featuring compositions performed by orchestras from New York to Stuttgart

Featuring songs by DJ Fresh, David Guetta, Duck Sauce and more

Featuring songs by Joss Stone, Snow Patrol, Josh Groban and more

Featuring songs by Super Junior, Girls’ Generation, Wonder Girls and more

Featuring songs by Johnny Pacheco, Sergio Mendes and more

Featuring songs by Elvis Presley, Bobby Darin, the Shirelles and more

Featuring songs by Miley Cyrus, Justin Bieber, Selena Gomez and more

Featuring songs by Duran Duran, Tiffany, Starship and more

Featuring songs by Brian Eno, Runestone, Enya and more

Featuring songs by Martina McBride, Trace Adkins, Toby Keith and more

Featuring Chinese popular music, including cantopop and mandopop

Featuring songs by Ella Fitzgerald, Julie London, George Benson and more

Featuring songs by Exile, AKB48, Sukima Switch and more

Featuring songs by Sublime with Rome, Foo Fighters, Paramore and more

Featuring songs by Akon, Jordin Sparks, John Legend and more

Featuring songs by Adele, Beyoncé, Lady Gaga and more

Download the complete playlist at www.united. com/play.

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 10:50

Inflight Entertainment Wireless Entertainment WE’RE ON A MISSION to bring easy connectivity and enjoyment to your United flights. By

the end of 2015, all United mainline aircraft will feature Wi-Fi and extensive entertainment choices. So whether you’ve got work to do or just want to enjoy a Hollywood blockbuster, we’ll have what you need. We appreciate your patience as we continue to make improvements.

United plans to offer the following features and entertainment choices across our fleet.

Inflight Improvements UNITED WI-FI

Satellite-fed Wi-Fi will be available over land and sea on nearly all United mainline aircraft by the end of 2014 (fee applies).

Coming Soon All United mainline aircraft

PERSONAL DEVICE ENTERTAINMENT

Expansive library of movies, TV shows, and more, streamed to your personal device. An Internet connection is not required for use.

OR SEATBACK ENTERTAINMENT

All United mainline aircraft

Expansive library of movies, TV shows and more, displayed on a seatback screen. Select aircraft will offer more than 100 channels of live TV. POWER OUTLETS

Charge your device in-flight, available in premium cabins and Economy Plus on all aircraft, and throughout the aircraft on select fleets.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

p124-125_Hemi_Audio.indd 125

All United mainline aircraft

125

07/01/2014 10:50

ENTERTAINMENT

ALL THEME CLUES ARE IN BOLD If you fill in the crossword, please take the magazine with you so it’s replaced.

Answers on page 59

Crossword MAKE A CAKE

BY GREG BRUCE

126

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

1 5 10 15 19 20 21 22 23 24 25 26 27 29 31 33 35 36 37 40 42 45 48 50 52 53 55 58 60 62 63 64 66 68 70 71 73 75 76 78 81 85 87 88 90 91 95 97 98 99 100 102

Greek cheese Demerara or brown Health food store sweet Deer sir Leave out Utility bill information “La Bohème,” e.g.

Tramp Small stream Kicked off Black ink item Porcelain piece Serious disloyalty Young raptor Chic Rip up Kind of nut Not shallow Measuring need Caper Sherry’s kin Mr. Turkey Fools’ month Apprehend Endorse Mallard male Stupendous Classic tattoo It’s available in bars Farm division Something to do Handyman’s initials One of the three musical B’s Pond craft ___ out a living Climber of Mount Sinai Mark’s successor Cotillion girl Hardly modern Display Plumbing conduits Nightmarish street Jazz trumpeter Al Inn patron Graffiti, to some Devoted followers Salon job Glimpse Old Italian bread Beat badly Swallow Go (for)

p126-128_HEM0214_Puzzles.indd 126

104 106 108 110 112 113 114 117 120 121 122 124 126 129 132 136 137 139 141 142 143 144 145 146 147 148 149

Road-surface material Furnish with a fund Kind of instrument Trip to Mecca Sharp as a tack Golf bag item Guaranteed Pitchers bag What 14 down goes into Sand Rotten Oomph Help from the bullpen Sun circler Entrance attendant Gung-ho Diviner’s deck Nine ball shot, perhaps Greenish plum Repair Run off to wed Similar Over again Quarry Send elsewhere “All-purpose” ingredient Egg container

DOWN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 28 30 32 34 36 37

Garrison Dubai dignitary Scrabble piece Rand McNally product Induce to commit perjury Online newsgroup system Joke Chills and fever Kidney-related Furnace emission Abbey area Relax Kind of deposit Cake to be Rams and lambs Crier’s employer Still sleeping Like many horror films “I ___ return” Doublemint, e.g.

Try for a part Kipling’s “Gunga ___” Iraqi currency Fisherman

38 39 41 43 44 45 46 47 49 51 54 56 57 59 61 65 67 69 71

Quick on the __: smart Car radio selection Engine part Kitchen cleanup cloth It may need a boost Tex-Mex snack Gumbo ingredient Run into Variety or type Comic Newhart Spiritual leader Much ___ About Nothing A kind of computer architecture Baton wielder Pea’s place Slangy assent Film director’s cry Cried Gangster’s gal

72 74 77 79 80 82 83 84 86 89 91 92 93 94 96 98 101 103 105 107

Ship’s captain Burden Odd-numbered page Shortly before?

Adjudge Out of the red Book goofs Flower part Kind of shot Swell place Guitar part Jim-dandy Stocking shade Fireworks display Speedometer letters Fond du ___ Romanian pocket money Driveway surface Divine Comedy segment Pottery

109 111 115 116 118 119 121 123 125 126 127 128 129 130 131 133 134 135 138 140

Arguer Runner’s pace Baking gadget Newsman Rather Numbers game Chemical compound Lightheaded Joltless joe Church music maker Highway exit Always Field of work Univ. lecturer Easy run One way to stand Locks in a barn?

Years and years Former Speaker Gingrich Drink in a mug Brazilian hot spot

CROSSWORD © PUZPUZ PUZZLES

ACROSS

10/01/2014 10:02

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Visit futuro-usa.com and save $3.00.

Get the free app for your phone at http://gettag.mobi/

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© 3M 2014. 3M, FUTURO and LIVE MORE are trademarks of 3M.

19/12/2013 15:15

ENTERTAINMENT

Sudoku THE NUMBERS GAME

BY REIKO MCLAUGHLIN

128

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

1. EASY

2. MEDIUM

ANSWERS 1.

2.

4. HARD

3. MEDIUM

3.

SUDOKU © PUZPUZ PUZZLES

4.

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p126-128_HEM0214_Puzzles.indd 128

09/01/2014 15:59

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03/10/2013 16:13

No.00000 Olympics - Right Place Right Time.indd 1

09/01/2014 09:56

8:00 pm 9:00 pm 10:00 pm

7:00 pm

Route Maps

12:00 MON.

11:00 pm

Route lines do not reflect actual flight path

United/United Express

2:00 am

3:00 am

5:00 am

6:00 am

7:00 am

8:00 am

9:00 am

11:00 am

10:00 am

12:00 pm

4:00 am

ARCTIC OCEAN

ARCTIC OCEAN

Lulea Fairbanks Reykjavik

ICELAND

Umea Trondheim Ostersund Kristiansund Vaasa Molde SWEDEN

NORWAY

UNITED KINGDOM

CANADA

Khabarovsk Seattle Harbin Sapporo

Edinburgh

CHINA

Hohhot Beijing

Baotou

Guwahati

BANGLADESH

Agartala Dhaka BURMA

Niigata

SAN FRANCISCO

Qingdao

Nanning Macau Shenzhen Ishigaki Hanoi Hong Kong TAIWAN Chiang Rai LAOS Haikou Chiang Mai Vientiane THAILAND Yangon South China Khon Kaen Sea Luzon Island Manila Bangkok

5:30

Sendai

CAMBODIA VIETNAM Phnom Penh

Krabi Phuket Hat Yai Penang

9:00 pm

Saipan Rota

GUAM

MARSHALL ISLANDS

Kwajalein Pohnpei Chuuk (Truk)

Palau

FEDERATED STATES OF MICRONESIA

Bandar Seri Begawan

Kuala Lumpur

Chihuahua

Yap Kota Kinabalu

MALAYSIA

BRUNEI N

D

O

N

S

I

Majuro

Honolulu

Oran

MOROCCO Bermuda

San Antonio

CANARY ISLANDS

Tenerife Las Palmas

Dakar Banjul

MONT.

GUINEA BISSAU

NIGER

Astana Donetzk

GUINEA

Conakry Freetown

SIERRA LEONE

Monrovia LIBERIA

U. A. E.

BENIN TOGO

BRAZIL

ERITREA

Khartoum

CAMEROON CENTRAL AFRICAN REPUBLIC Douala

Accra Lome Abidjan Malabo

EQUATORIAL GUINEA

Sao Tome SAO TOME & PRINCIPE

Apia

WESTERN SAMOA

Port Vila

FIJI

Cairns

Entebbe

Nadi

2:00 pm

Luanda

to San Francisco

1:00

Adelaide

Sydney

to Los Angeles

Hamilton Nelson

Queenstown

Rotorua Napier-Hastings

Palmerston North Wellington Blenheim Christchurch

Dunedin

World time zones shown in Standard Time.

9:00 pm

10:00 pm

to New York (Newark)

to Washington (Dulles)

11:00 pm

1:00 am

2:00 am

3:00 am

4:00 am

Windhoek

Bermuda

Mahé

TANZANIA

Montevideo Buenos Aires

VENEZUELA

6:00 am

7:00 am

8:00 am

9:00 am

INDIAN OCEAN

SEYCHELLES

Dar Es Salaam

3:00 pm

4:00 pm

6:00 pm

5:00 pm

COMOROS MALAWI

Lilongwe Atlantic Harare Ocean

Manzini SCOTLAND

Bergen

NORWAY

FINLAND

Oslo SWEDEN

Helsinki

Stockholm ESTONIA

Stavanger MADAGASCAR Aberdeen

Maputo

Bloemfontein Maseru

SOUTH AFRICA

IRELAND LESOTHO

Aalborg

Gothenburg

LATVIA

DENMARK

Aarhus Billund Esbjerg

Riga Copenhagen Malmo

Palanga LITHUANIA RUSSIA

Vilnius Bremen Hamburg POLAND BELARUS East London Dublin WALES Berlin ENGLAND NETH. Hannover Cape Town Shannon Birmingham Amsterdam Warsaw Port Muenster Elizabeth Cork GERMANY Leipzig London BELGIUM Dresden Bristol London Brussels Prague (Gatwick) Katowice Cologne Frankfurt UKRAINE CZECH Cities served by select airline Luxembourg Nuremberg REPUBLIC SLOVAKIA partners that are not visible Stuttgart Munich Paris on the map: Salzburg Basel Linz Vienna Budapest FRANCE AUSTRIA Manzini, Swaziland Friedrichshafen Klagenfurt Cluj-Napoca SWITZ. Durban, South Africa Ljubljana Geneva Verona Lyon Zagreb Venice Bucharest Maputo, Mozambique Trieste BOS. ROMANIA Turin Milan Bologna Harare, Zimbabwe HERZ. Belgrade Genoa Florence Toulouse Sarajevo Lilongwe, Malawi La Coruna SERBIA BULGARIA Marseille Nice Pisa Ancona Split KOS. Bilbao Sofia Dubrovnik Skopje Istanbul Rome ALBANIA MAC. SPAIN Barcelona Porto Naples ITALY Thessaloniki Madrid PORTUGAL Valencia Alexandroupolis Palma GREECE Ibiza La Romana Palermo Alicante Lisbon Mediterranean Sea Izmir Sevilla Mikonos Faro Rhodes MALTA Luga Heraklion

Porto Alegre

Santiago

MALDIVES

Glasgow Edinburgh SWAZILAND NORTHERN Newcastle IRELAND UNITED Belfast Durban KINGDOM

Johannesburg

Curitiba Florianopolis

URUGUAY

5:00 am

BOTSWANA

Gaborone

Cordoba

COLOMBIA

12:00 MIDNIGHT

Rio de Janeiro

Coimbatore

SRI LANKA

KENYA

MOZAMBIQUE ZIMBABWE

NAMIBIA

Iguassu Falls

ARGENTINA

ZAMBIA Lusaka

Belo Horizonte

PARAGUAY

to to New York New York (La Guardia) (Newark)

Santiago Monterrey Samana Torreon Matamoros Nassau Santo Domingo Durango MEXICO Ciudad Victoria Aguadilla Havana Los Cabos San Juan Tampico Providenciales Aguascalientes Vieques Queretaro Tepic Cozumel St. Thomas Poza Rica Puerto Plata Tortola Jalapa Puerto Vallarta Ciudad del Grand Cayman Anguilla Manzanillo Veracruz Carmen Mexico Montego St. Maarten City Puebla Guadalajara Belize Bay Ponce Punta Antigua Oaxaca Kingston Morelia Cana St. Croix Roatan Pointe a Pitre Lazaro Mayagüez St. Kitts San Pedro Sula Cardenas Martinique Huatulco Nevis Puerto St. Lucia Tegucigalpa Ixtapa/Zihuatanejo Escondido Villahermosa Barbados San Andres Aruba Acapulco Bonaire Island Guatemala City NIC. Grenada Tobago San Salvador COSTA Caracas Port-of-Spain Managua RICA Panama City PACIFIC OCEAN Liberia PANAMA

Auckland

NEW ZEALAND

Route lines reflect flights operated by United Airlines and/or its regional partners. For accurate flight schedules, please see www.united.com. © 2014 United Air Lines, Inc. All Rights Reserved.

to Cleveland

Saltillo

Tasman Sea

Melbourne

to Denver

HOUSTON (INTERCONTINENTAL) Hermosillo San Austin Chihuahua Antonio Piedras Guaymas Negras

Norfolk Island

Gold Coast

Perth

p131-136_HEM0214_Routemaps.indd 147

Campo Grande

Noumea

9:30 pm

8:00 pm

CHILE

Rarotonga

ANGOLA

Bangalore Chennai (Madras)

Kozhikode Cochin Trivandrum

BURUNDI

Bujumbura

10:00 am

Brasilia Goiania

Santa Cruz

Papeete

Niue

NEW CALEDONIA Brisbane

7:00 pm

FRENCH POLYNESIA

BOLIVIA

Mangalore

Nairobi

RWANDA

Natal Recife

Salvador Cuzco

Nuku’ Alofa

AUSTRALIA

6:00 pm

Lima

Pago Pago

Goa

Arabian Sea

Colombo

Lubumbashi

Coral Sea

YEMEN

SOMALIA

Kigali

Kinshasa

Raipur

ETHIOPIA

UGANDA

Libreville GABON CONGO

Pune

Mumbai

Addis Ababa

Juba

DEM. REP. CONGO

Yaounde

Kolkata

Nagpur

4:00 pm

NIGERIA

SOUTH SUDAN

INDIA

Ahmedabad

DJIBOUTI

Kano

Abuja Cotonou Port Harcourt GHANA Lagos

Maceió Darwin

Muscat OMAN

Sanaa

Asmara

SUDAN

Pointe Noire

Denpasar Bali

INDIAN OCEAN

KAZAKHSTAN

C

Krasnodar

SERB. Sofia KOS.

CHAD

1:00 pm

GAMBIA Bamako BURKINA FASO Ouagadougou Bissau

Fortaleza

PERU

6:00 pm

SAUDI ARABIA

MALI

SENEGAL

Manaus

Guayaquil

PAPUA NEW GUINEA

4:00

EGYPT

MAURITANIA Sal CAPE VERDE ISLANDS

ATLANTIC OCEAN

ECUADOR

Ekaterinburg

Jeddah

Quito

PACIFIC OCEAN

ALGERIA

WESTERN SAHARA

FRENCH GUIANA

Cali

Kosrae

A

Jakarta

Nador

Funchal

COLOMBIA

E

Algiers

12:00

Saltillo Monterrey Santo Torreon Nassau Domingo Durango MEXICO Tampico Aguadilla Los Cabos Aguascalientes Providenciales San Juan Queretaro Cozumel Puerto Mexico City St. Thomas Plata Veracruz Ciudad del Grand Cayman Puerto Vallarta St. Maarten Manzanillo Carmen Puebla Montego Antigua Belize Guadalajara Punta Bay Oaxaca Roatan Cana Morelia Huatulco San Pedro Sula Ixtapa/Zihuatanejo St. Lucia Tegucigalpa Villahermosa Aruba Acapulco Guatemala City Bonaire Barranquilla NIC. Port-of-Spain Panama San Salvador Caracas COSTA City Managua Maracaibo Valencia RICA PANAMA Liberia Cartagena VENEZUELA SURINAME Bucaramanga GUYANA Medellin

Singapore

I

Madrid

Lisbon

Horta

Casablanca

Cebu

Ho Chi Minh City (Saigon)

WASHINGTON, DC (DULLES)

DENVER

Barcelona

PORTUGAL

NEW YORK (NEWARK)

HOUSTON Austin (INTERCONTINENTAL)

COMMONWEALTH OF NORTHERN MARIANA ISLANDS

PHILIPPINES

CLEVELAND

LOS ANGELES

International Date Line

6:00

Pyongyang

Komatsu Seoul S. KOREA TOKYO Pusan Fukuoka Osaka Nagoya Nanjing Cheju Okayama Hefei Nagasaki Shanghai Hiroshima Chengdu Wuhan Kumamoto Kochi Oita Ningbo Kagoshima Hangzhou Chongqing Matsuyama Changsha Wenzhou Miyazaki Guiyang Fuzhou Guangzhou Okinawa Kunming Taipei Xiamen Guilin Zhengzhou

BHUTAN

JAPAN

N. KOREA

Dalian

Tianjin

Moscow

Alma-Ata Black Sea Bishkek UZBEKISTAN GEORGIATbilisi Skopje Baku 5:00 Batumi Istanbul KYRGYZSTAN Tashkent Tirana ARMENIA Ankara AZER. TURKMENISTAN Kayseri ALB. GREECE Izmir Dushanbe TURKEYYerevan TAJIKISTAN Athens Antalya Adana Gaziantep Bodrum Ashgabat Erbil Tunis Malta Rhodes Ercan Larnaca AFGHAN. Islamabad CYPRUS Beirut Mashad Tehran TUNISIA Mediterranean Sea LEBANON Jammu Peshawar SYRIA Baghdad Damascus Tripoli Tel Aviv IRAN 4:30 Lahore Amritsar Amman IRAQ Benghazi Alexandria ISRAEL Chandigarh 3:30 Kathmandu JORDAN Kuwait 5:00 Cairo Delhi NEPAL PAKISTAN Dammam 2:00 pm QATAR Jaipur LIBYA Lucknow Bahrain Luxor Dubai Karachi Riyadh Doha Indore 5:30 Patna Abu Dhabi Rome

SPAIN

New York (La Guardia)

5:00 pm

4:00

Manchester

HER.

CHICAGO (O’HARE)

RUSSIA

St. Petersburg

Tallinn

n Sea pia as

U.S.A.

Shenyang

FINLAND Helsinki

Riga LAT. Copenhagen LITH. Malmo Vilnius Belfast Hamburg Gdansk Minsk Dublin Amsterdam BELARUS Berlin Shannon GERMANY Warsaw Brussels Cork POLAND Kiev Birmingham London Krakow Frankfurt Stuttgart UKRAINE Kosice Munich Paris MOLDOVA Chisinau AUSTRIA SWITZ. FRANCE Odessa Zagreb ROMANIA Geneva Milan BOS.- Belgrade Bucharest

9:30

Changchun

Oulu

2:00 pm

Stockholm

Glasgow

2:00

Turku

Oslo

Hudson Bay

MONGOLIA

Alta

GREENLAND ALASKA (U.S.)

Anchorage

8:00 pm

3:00 pm

2:00 pm

Tromso

RUSSIA

Ulaanbataar

1:00 pm

MIDNIGHT

United Seasonal Service United Future Service CITY United Hub (Red All Caps) Cities served Cities served by select airline partners Time zone boundary

INTERNATIONAL CITIES

1:00 am

12:00 SUN.

10:00 am

11:00 am

12:00 NOON

1:00 pm

Gdansk

Kaliningrad

Manchester

0214

07/01/2014 10:55

Cullaton Lake Ennadai Lake Prince Rupert

Route Maps

Smithers Terrace

Sand Spit

NORTH AMERICAN CITIES

Fort St. John

Route lines do not reflect actual flight path

Fort McMurray Prince George

to Fairbanks

INFORMATION

United Seasonal Service United Future Service CITY United Hub (Red All Caps) Cities served Cities served by select airline partners Time zone boundary

United/United Express Route

Customs & Immigration U.S. AND GUAM INTERNATIONAL ARRIVALS/ EXPEDITED SCREENING THROUGH CBP AND TSA

Grande Prairie Goose Bay

to Anchorage

Pacific Time Zone B R I T I S H 4:00

C O LU M B I A

Mountain Time Zone 5:00

Kamloops

Vancouver

Nanaimo

Edmonton

Central Time Zone 6:00

A L B E R TA

Kelowna Penticton

Victoria

Calgary

Arrivals in the U.S.

C A N A DA Newfoundland Time Zone 8:30

Wabush

MANITOBA

Gander

Deer Lake NEWFOUNDLAND & LABRADOR

S A S K AT C H E WA N

Saskatoon Castlegar Cranbrook Lethbridge Medicine Hat Spokane Kalispell

Seattle

WA S H I N GT O N

Pasco

Missoula

Eugene

Redmond

Minot

Crescent City Eureka

Lewistown M O N TA NA Bozeman

I DA H O

OREGON

Medford

Redding

U N I T E D S TAT E S

Chico

Thunder Bay

MINNE SOTA

NORTH DA KO TA

Presque Isle Timmins Rouyn-Noranda

MAINE

North Bay

Sault Ste. Marie

Bangor Bar Harbor Plattsburgh Burlington

Kingston

Traverse City

Halifax

Portland

N E W YO R K

Killeen

Pacific Ocean

0 0

50 50

100

LOUISIANA

College Station Alexandria Lake Charles Lafayette

Austin

Honolulu Kapalua

HOUSTON San Antonio (INTERCONTINENTAL) Beaumont/ Pt. Arthur

Maui

Kona

Hilo

150 Miles 200 Kilometers

MISSISSIPPI

Baton Rouge

Mobile

Ft. Walton Gulfport/ Beach New Biloxi Orleans

100

0

200

300

400 Miles

Harlingen Brownsville

Gulf Of Mexico

Ft. Myers

MEXICO

Orlando Melbourne

100

200

300

400

500

Newark (Liberty)

New Haven Stamford New York (Penn Station)

Philadelphia Wilmington Washington, DC

BAHAMAS

Key West 0

1. Family Name 2. First (Given) Name

3. Birth Date (DD/MM/YY)

4. Country of Citizenship

5. Sex (Male or Female)

6. Passport Issue Date (DD/MM/YY)

7. Passport Expiration Date (DD/MM/YY)

8. Passport Number

9. Airline and Flight Number

10. Country Where You Live

11. Country Where You Boarded

12. City Where Visa Was Issued

13. Date Issued (DD/MM/YY)

17. Email Address CBP Form I-94 (05/08) OMB No. 1651-0111

DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection

All passengers (or one passenger per family) are required to complete a Customs Declaration before arrival in the U.S. Write in English, in Left, U.S. I-94 Arrival/Departure Record, which all Guam-CNMI Visa Waiver Program participants capital letters. Be sure must complete; right, U.S. Customs Declaration to include the street name and number, city and state of your address in the U.S. If you are transiting through the U.S., you may write TRANSIT and your final destination country. Please read both sides of the declaration and place your signature at the bottom of the form.

18. Family Name

19. First (Given) Name

20. Birth Date (DD/MM/YY)

21. Country of Citizenship

CBP Form I-94 (05/08)

See Other Side

STAPLE HERE

TSA Pre

TM

F L O R I DA

Treasure Cay Freeport Marsh Harbour Ft. Lauderdale/Hollywood North Eleuthera Governors Harbour Miami Bimini Nassau

000000000 00

is a TSA-managed and -operated expedited screening initiative available in many U.S. airports. Benefits may include no longer removing the following items when going through airport security: shoes, light outerwear/jacket, belt, 3-1-1–compliant bag from carry-on, and laptop from bag.

Boston

Sarasota/Bradenton West Palm Beach

OMB No. 1651-0111

Admission Number

16. Telephone Number in the U.S. Where You Can be Reached

TSA Pre

BERMUDA

MileagePlus Eligible Service

Jacksonville

CBP Form I-94 (05/08)

Arrival Record

The following travelers are eligible for enrollment in Global Entry™: • Citizens and residents of the U.S. • Citizens of Mexico who hold a U.S. visa • Citizens of the Netherlands who are enrolled in Privium • Citizens of South Korea who are enrolled in SES (Smart Entry Service) • Members of NEXUS or SENTRI Application for enrollment in Global Entry™ is available at the Global On-Line Enrollment System: goes-app.cbp.dhs.gov. It costs only $100, which covers enrollment for a five-year period. The government will review the applicant’s information while a background investigation is conducted. Applicants undergo an interview with CBP officers at an Enrollment Center in the U.S. before final approval is granted.

MileagePlus compensates 2013 Global Services, Premier 1K and Premier Platinum members for the $100 Global Entry™ application fee (for new applications). Customers can verify their eligibility and receive their personalized code by visiting united.com/web/en-US/apps/ mileageplus/globalentry/default.aspx or united.com/premier.

Global Entry members who are U.S. citizens or Canadian citizens who are members of NEXUS are also eligible to participate in the TSA Pre program. TSA Pre allows select passengers traveling within the U.S. to qualify for expedited screening through TSA checkpoints at several airports.

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For detailed information, go to the CBP site, globalentry.gov.

Expedited Screening Through the U.S. Transportation Security Administration (TSA)

Gainesville Daytona

Tampa/St. Petersburg Corpus Christi

McAllen

Tallahassee

5 U.S.C. § 552a(e)(3) Privacy Act Notice: Information collected on this form is required by Title 8 of the U.S. Code, including the INA (8 U.S.C. 1103, 1187), and 8 CFR 235.1, 264, and 1235.1. The purposes for this collection are to give the terms of admission and document the arrival and departure of nonimmigrant aliens to the U.S. The information solicited on this form may be made available to other government agencies for law enforcement purposes or to assist DHS in determining your admissibility. All nonimmigrant aliens seeking admission to the U.S., unless otherwise exempted, must provide this information. Failure to provide this information may deny you entry to the United States and result in your removal.

All travelers entering Guam under the terms of the Guam-CNMI Visa Waiver Program are required to complete an I-94 Arrival/Departure Record (one per person, including infants); an I-736 (one per person, including infants); and a Guam Customs Declaration (one per family).

All other travelers need only complete a Guam Customs Declaration.

All forms must be completed in English, in capital letters. Be sure to include the street name and number, city and state of your address in Guam. If you are transiting through Guam, you may write TRANSIT and your final destination country. The Customs and Border Protection officer will place the I-94 Departure Record in your passport after inspection. Make sure you return the Departure Record to the airline representative before boarding your return flight.

Codeshare/MileagePlus Partner Service

Pensacola

Item 9 - If you are entering the United States by land, enter LAND in this space. If you are entering the United States by ship, enter SEA in this space.

Arrivals in Guam

Train Routes

Laredo Route lines reflect flights operated by United Airlines and/or its regional partners. For accurate flight schedules, please see www.united.com. © 2014 United Air Lines, Inc. All Rights Reserved.

100 150

Kahului

Appleton/ Fox Cities

Sioux Falls

Casper Chadron W YO M I N G

Atlantic Time Zone 8:00

N OVA SCOTIA

Manchester Toronto Syracuse M I C H I GA N Albany Midland/ Boston Rochester Ithaca Muskegon Grand Saginaw Sarnia Buffalo/ Hartford/M A S S . Hyannis Sacramento Reno/Tahoe Rock Springs Milwaukee Rapids Niagara Falls Binghamton SpringfieldR.I. Flint I OWA Nantucket C.T. Providence Newburgh London JamestownElmira Scottsbluff Lansing SAN FRANCISCO Madison Salt Lake City Wilkes Barre/ Alliance New Haven Modesto White Detroit Windsor Laramie South Erie Bradford Scranton San Jose Long Island/Islip Vernal Hayden/ Plains NEBRASKA Cedar Mammoth Lakes Cheyenne Bend/Elkhart/ CLEVELAND Williamsport New York (La Guardia) Franklin Rapids/ Mishawaka Omaha Steamboat Fresno N.J. North Platte U TA H (J.F. Kennedy) State Des PA Iowa City Akron/Canton COLORADO Monterey Allentown NEW YORK (NEWARK) Grand Springs Moines Dubois College Visalia OHIO Peoria Junction Vail/Eagle DENVER Ft. Philadelphia Kearney Pittsburgh CA L I F O R N I A Moline Harrisburg Lincoln Moab Wayne Columbus Johnstown Aspen McCook Atlantic City Altoona MD ILLINOIS I N D I A NA Morgantown Colorado Springs St. George Baltimore D E L .

San Luis Obispo Montrose Dayton Gunnison/ Bakersfield Clarksburg WASHINGTON, DC (DULLES) Springfield Indianapolis Crested Hays Las Vegas Telluride Parkersburg Shenandoah Salisbury Butte Santa Maria Page/ Cincinnati WV Valley (Reagan National) Cortez Pueblo Durango Kansas City K A N S A S Topeka Lake Powell St. Louis Santa Barbara Charlottesville Burbank Huntington Charleston Louisville Alamosa Garden City Lewisburg Richmond Farmington Great Bend LOS ANGELES Long Beach Lexington Beckley Lynchburg Ontario Dodge City Norfolk/Virginia Beach Flagstaff Wichita VIRGINIA Orange County Roanoke K E N T U C K Y Newport News/Williamsburg Liberal A R I Z O NA Santa Fe Springfield Carlsbad Tri-Cities Regional Prescott Greensboro/High Point/Winston-Salem Palm Springs Raleigh/Durham NORTH M I S S O U R I Paducah Amarillo Show Low Tulsa San Diego Knoxville CA R O L I NA Albuquerque Nashville Northwest Greenville New Bern Phoenix/Scottsdale Oklahoma City Charlotte Arkansas Asheville Fayetteville/Ft. Bragg TENNESSEE Yuma ARKANSAS Greenville/ Jacksonville OKLAHOMA Spartanburg Chattanooga Memphis Lubbock Little NEW MEXICO Wilmington Tucson Rock Huntsville/ Columbia Florence Myrtle Beach Decatur SOUTH Atlanta CA R O L I NA Hobbs Charleston Dallas/ Augusta Birmingham El Paso Fort Worth Dallas (Love) Hilton Head Island Monroe Midland/ ATLANTIC Montgomery GEORGIA Odessa Jackson Shreveport TEXAS Savannah A L A BA M A OCEAN Tyler Pierre Huron

Riverton

N E VA DA

When all items are completed, present this form to the CBP Officer.

000000000 00

V T. N.H.

CBP offers the Global Entry™ program in order to expedite the processing of pre-approved, low-risk international travelers entering the U.S. Upon returning from travel abroad, Global Entry™–enrolled travelers may bypass the regular passport control line and proceed to the Global Entry™ kiosk. Global Entry™ program participants scan their machine-readable passport, U.S. permanent resident card or U.S. visa on the kiosk, place their fingertips on the scanner for fingerprint verification and make a customs declaration. The kiosk will issue the traveler a transaction receipt and direct the traveler to baggage claim and exit. Kiosks are located at major U.S. airports, as well as at several CBP Pre-Clearance locations.

This form is in two parts. Please complete both the Arrival Record (Items 1 through 17) and the Departure Record (Items 18 through 21).

Departure Record

Ottawa

WISCONSIN

Wausau Minneapolis Eau Claire Green Bay

Type or print legibly with pen in ALL CAPITAL LETTERS. Use English. Do not write on the back of this form.

Admission Number

Moncton

Saint John

Sudbury

Houghton

Duluth

Expedited Passport Control and Customs Clearance in the U.S.—Global Entry™

OMB No. 1651-0111

Welcome to the United States I-94 Arrival/Departure Record Instructions This form must be completed by all persons except U.S. Citizens, returning resident aliens, aliens with immigrant visas, and Canadian Citizens visiting or in transit.

15. City and State

U.S. Customs Declaration

Îles de la Madeleine

Fredericton

City

O N TA R I O

Dickinson Bismarck Billings Fargo Cody/ Boise Yellowstone Sheridan Idaho Falls Sun Valley SOUTH Gillette Worland Rapid City DA KO TA Jackson Hole

Klamath Falls

Eastern Time Zone 7:00

DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection

14. Address While in the United States (Number and Street)

P R I N C E E DWARD Sydney NEW ISLAND B RU N SW I C K Charlottetown

Saguenay

Williston

Helena North Bend

Bathurst

Glasgow Great Falls

Gulf Of St. Lawrence

Mont-Joli

Regina Winnipeg

Portland

PACIFIC OCEAN

Gaspe Baie-Comeau

U.S. Customs and Border Protection (CBP) has automated the I-94 Arrival/Departure Record. If needed, travelers can obtain a copy of their I-94 on the Web after inspection by CBP at cbp.gov/I94.

Who is eligible • U.S. citizens who are among select United Airlines MileagePlus members (eligibility is determined by the TSA) • U.S. citizens who are members of a Customs and Border Protection Trusted Traveler Program—Global Entry, NEXUS or SENTRI • Canadian citizens who are members of NEXUS • Passengers 12 and younger are allowed through TSA Pre lanes with eligible passengers TM

ATLANTIC OCEAN

The TSA uses random and unpredictable security measures to determine customer

eligibility for expedited screening on a perflight basis. Therefore, you are not guaranteed expedited screening for every flight even if you have applied to the program.

MileagePlus members may participate by joining a CBP Trusted Traveler Program.

Visit globalentry.gov to learn more.

Approved Global Entry/NEXUS/SENTRI applicants receive a membership/PASS ID number, also called a Known Traveler Number (KTN). Enter the KTN into your MileagePlus profile at united.com/tsaprescreening. United will transmit the KTN to the TSA along with the Secure Flight Passenger Data in your reservation so the TSA can determine your eligibility for TSA Pre .

TM

If the TSA determines a passenger is eligible for expedited screening, information will be embedded in the barcode of his or her boarding pass. When the TSA scans the barcode at designated checkpoints, eligible passengers will be directed to an expedited screening lane. Eligible

passengers will also see the TSA Pre logo on their boarding passes issued online, through some kiosks and on mobile boarding passes. If the boarding pass contains the TSA Pre logo (which will be located on the boarding pass near the customer’s name), the passenger can go to TSA Pre lanes. It’s important to note that while the TSA Pre logo will appear on all qualifying boarding passes, not all airports currently offer a TSA Pre lane.

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Tips for customers using Global Entry/ NEXUS/SENTRI to participate in TSA Pre All customers should ensure they are providing accurate Secure Flight Passenger Data (name, date of birth, gender, optional Known Traveler Number and optional Redress Number) in all reservations. Global Entry/NEXUS/SENTRI members should ensure that this data matches what was used on the CBP application, or they will not be selected to participate.

TM

For a list of airports and checkpoints with TSA Pre lanes, or to learn more, go to tsa.gov or united.com/tsaprescreening.

TM

George Town

600 Kilometers

0214

136

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

CUBA

p131-136_HEM0214_Routemaps.indd 152

07/01/2014 10:55

Ourr Fleet

737-900ER ER UPDATE

United continues ontinues to take delivery of new, more comfortable and more fuel-efficient 737-900ER narrowbody aircraft and has more than 70 of them on order. United currently operates a fleet of over 55 737-900ERs with an average age of less than three years. The 737-900ERs are the perfect complement to United’s 178 737-700, 737-800 and 737-900 aircraft.

New 737-900ERs come with the Boeing Sky Interior, which includes a more spacious cabin design, larger

overhead overhe d bins, bi brighter b i h reading lights and softer LED cabin lighting.

The 737-900ERs have fuel-saving winglets and are the most fuel-efficient and environmentally friendly narrowbody aircraft in United’s fleet. The new deliveries will be used to replace older 757-200 aircraft.

We look forward to welcoming you aboard a new 737900ER soon.

Fleet Facts AIRCRAFT

CRUISE SPEED

CAPACITY

PROPULSION

WINGSPAN

747-400

567 mph

374 passengers

Four Pratt & Whitney PW4056 turbofan engines, rated up to 63,300 pounds thrust each

211 ft., 5 in.

777-200/-200ER

550 mph

Between 266 and 348 passengers

Two General Electric GE90 or two Pratt & Whitney PW4077/4090 turbofan engines, rated up to 94,000 pounds thrust each

199 ft., 11 in.

787-8

560 mph

219 passengers

Two General Electric GEnx turbofan engines, rated up to 69,800 pounds thrust each

197 ft., 4 in.

767-300ER/400ER

540 mph

Between 183 and 242 passengers

Two General Electric CF6-80C2B or Pratt & Whitney PW4060 turbofan engines, rated up to 63,500 pounds thrust each

Up to 170 ft., 4 in.

757-200/-300

540 mph

Between 142 and 213 passengers

Two Rolls-Royce RB211-535 or two Pratt & Whitney PW2037 turbofan engines, rated up to 43,700 pounds thrust each

134 ft., 9 in.

737-700/-800/ -900/-900ER

530 mph

Between 118 and 167 passengers

Two General Electric CFM56 turbofan engines, rated up to 27,100 pounds thrust each

Up to 117 ft., 5 in.

A319/A320

530 mph

Between 120 and 150 passengers

Two IAE V2500-A5 turbofan engines, rated up to 27,000 pounds thrust each

111 ft., 11 in.

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

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INFORMATION

Terminal Diagrams TSA Pre

TM

IAH | HOUSTON GEORGE BUSH INTERCONTINENTAL AIRPORT TERMINAL C United United Express

2 D1

0

C27

TerminaLink Connects Terminals A, B, C, D, & E via train

Station

Station

(Lower Level)

International Arrivals

A17

B25

B27 B26

B5

B7

C34

B6

South Concourse

E24

C41

C36

C40

4

2

1

E1

E1

E2

C42

C35

0

B16

B4

E1

B15

B17

B3

B8

E1

B18

B9

E1

B12 B14

5

B20 B19

4

B24

C4

B23

B28

C4

B29

3

A20

(Lower Level) C29

C4

B2

3

B1

B10

C3

B11

B22

2

B21

B30

C3

B31

A19

1

TERMINAL A (South Concourse) US Airways

A18

0

A24

C3

A27 A26 A25

C3

A30 A29

1

D6

A

A D4 D3

Station

A7

D1

USO

D1

C14

C23

D8

C15

C22

D7

C16

C21

D5

B87 B88

C20

D6

North Concourse

B85A B85 B84A-S

D4

B86

D1 D2

B86A

5

A2 A1

B79 B77A B77 B76A B76

C17

C2 4

A8

B79A

C2

Bus Station (A2)

B80 B81A B81 B83A B83

C2 6

A15 A11 A9

A12 A10

TERMINAL D United Air China Avianca Lufthansa Singapore Airlines Turkish Airlines

C18 C19

D9

TERMINAL B United Express

TERMINAL A (North Concourse) United Express Air Canada A14

C37

E4

E8

E5

E7 E6

C39

E23

E15 E9

E3

TERMINAL E United United Express

E16

E22

E17

E21

E18

E20 E19

EWR | NEW YORK/NEWARK LIBERTY INTERNATIONAL AIRPORT TERMINAL A United United Express Air Canada US Airways

TERMINAL C B3

B2

B1

TERMINAL C United United International Arrivals United Express

28/28A 27/ 27A

A3

TERMINAL B United International Arrivals Lufthansa Scandinavian Airlines SWISS TAP Portugal

X 26 A/ /26

26

A2 25/25A 4A /2 24 23/23A 20/20A

AirTrain

128 139 138 137 136 135 134 133

127 126 125 124 123 122 121 120 132 131 130

98 99 97 96 94 95 92 91 80

115 114 112 110 108 104 102

113 111 109 107 105 103 101

81 83 85 87 88

90 72 75

70 71

73

82 84

86

74

(Upper Level)

A1 (Lower Level)

P4 Newark Liberty International Airport Station — Connection with Amtrak and New Jersey Transit

138

p138-140_HEM0214_TerminalDiagrams.indd 138

P1, P2, P3

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 10:03

ORD | CHICAGO O’HARE INTERNATIONAL AIRPORT

Concourse C

E10

A58-A68

Concourse C

B7

1 3 5 7 9 1 B8 B8 B8 B8 B8 B9 B93 B95

9 1 3 5 7 9 1 3 5 B5 B6 B6 B6 B6 B6 B7 B7 B7 B77 9

0 2 4 6 8 0 2 4 B8 B8 B8 B8 B8 B9 B9 B9

*Departures only **Arrivals only

C40-C50

Pedestrian Bridge

TE R M I N A L 5

SFO | SAN FRANCISCO INTERNATIONAL AIRPORT

4 6 8 0 2 4 6 8 0 2 B4 B4 B4 B4 B5 B5 B5 B5 B5 B6

TERMINAL EAST

Concourse M

United (international arrivals, except Canadian arrivals), ANA**, Asiana Airlines, Austrian, Avianca, Copa Airlines, LOT Polish Airlines, Lufthansa**, Scandinavian Airlines, SWISS, Turkish Airlines

9 1 3 5 7 9 1 3 5 7 B3 B4 B4 B4 B4 B4 B5 B5 B5 B5

8

Concourse L

A40-A53

TE R M I N A L 3

B3

Concourse K

C28-C39

Concourse H

TERMINAL WEST

Concourse B United United Express US Airways

Train

C2 C1 C4 C6 C3 C8 C5 E3 C10 C7 E2A C12 C9 E2 C16 C11 E1A C18 B2 B3B4 C15 E1 F1 C18A B1 C17 B5 C20 B6 C22 C19 B7 C24 C21 B8 C26 (Lower Level) C23 C28 C25 B9 C30 B10 C27 C32 B11 C29C31 B12 B13 TE R M I N A L 2 TE R M I N A L 1 B14 United Express United B15 B16 Air Canada United Express B17 US Airways ANA* B18 Lufthansa* B19 B20 B22 B21 Elevated Airport Concourse B Transport System

A24-A39

F11 F10 F9 F7 F5 F4 F3 F2

Concourse G

5 7 9 1 3 5 7 9 1 3 5 7 B1 B1 B1 B2 B2 B2 B2 B2 B3 B3 B3 B3

Concourse A Air Canada Lufthansa

Concourse E

8 0 2 4 6 4 6 6 8 0 2 B1 B1 B2 B2 B2 B2 B2 B3 B3 B3 B3

Concourse F F14 F12

DEN | DENVER INTERNATIONAL AIRPORT

IAD | WASHINGTON DULLES INTERNATIONAL AIRPORT

TE R M I N A L 2

Gates 70, 71A, & 71B Under Construction beginning 2.8.2014

64 63 62 61

66 67 68 78 77 69 79 76 70, 71A 71B

TE R M I N A L 3 United United Express

80 82 84

81

86

83

88 90

85 89

Train

60

72 73 73A 74 75

TE R M I N A L 1 United Express US Airways

Shuttle

(Lower Level)

G95 G97

I N T E R N AT I O N A L TE R M I N A L United, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Avianca, EVA AIR, Lufthansa, Scandinavian Airlines, Singapore Airlines, SWISS

HEMISPHERESMAGAZINE.COM • FEBRUARY 2014

p138-140_HEM0214_TerminalDiagrams.indd 139

Shuttle stop on lower level

24

G92 G94 G96 G98 G91 G100 G102 G93

G99

C2-4

C1-3

87

G101

Concourse D United United Express

Concourse C United United Express

Gates 40-48 65

C6-8

C10-14

C5-7

C9-11

A2

A4

A6

A1

A3

A5

C18-26

C28-30

C17-27 A14

A22

A15

A21

D2-8

D10-16

D18-26

D28-32

D1-7

D9-11

D15-21

A25

A32

B38-B48

D23-29

32 36

33/37 35 34/38 (37 and 38 on lower level)

Concourse A United Express Avianca Copa Airlines Ethiopian

B35-B51 Shuttle Bus

Z Gates US Airways 1-4

Gates A1-A12

MAIN TERMINAL

B63-B79

Concourse B ANA Austrian Avianca Brussels Airlines Lufthansa Scandinavian Airlines South African Airways Turkish Airlines

139

10/01/2014 10:03

Terminal Diagrams CONT’D

TSA Pre

TM

LAX | LOS ANGELES INTERNATIONAL AIRPORT TE R M I N A L 3

TE R M I N A L 2 Air Canada Air China Air New Zealand Avianca

CLE | CLEVELAND HOPKINS INTERNATIONAL AIRPORT

TE R M I N A L 1 US Airways 12

C17

C18

8 4B

Concourse B United United Express US Airways

Concourse C United United Express Air Canada

C16

C19

C2 C14

C20

C11

C9

C7

C5

C3

(Lower Level)

C21

TO M B R A D L E Y I N T E R N A T I O N A L TE R M I N A L ANA, Asiana Airlines, EVA AIR Lufthansa, Singapore Airlines, SWISS, THAI, Turkish Airlines

C22

C10

C8

C6

(Lower Level)

C24

C25

Underground Tunnel

C27 C26

D6 60 62 64 66 68A

67A 67B 69A

68B

69B

TE R M I N A L 4

TE R M I N A L 5

80 81 82 83 84 85 86 87 88

71A

61 63 65

TE R M I N A L 6 United Copa Airlines

71B 73

70B 72

75A 75B 77

74 76

TE R M I N A L 7 United United Express

D12 D14

C4

C29

C23

D10

D11

D5

D3

D4

D2

Terminals M, B and A

D7 D9 D8

D28

Concourse D United Express

D25

TE R M I N A L 8 United United Express

D21 D17 US Airways and some United international flights arrive at Concourse A.

NRT | TOKYO NARITA INTERNATIONAL AIRPORT Fourth Floor 43 42 44

37

41

35 36

38

45

31

33

Third Floor 27

26

23 22

34

21

32 46

47

TERMINAL 1 United Air Canada Air China ANA Air New Zealand Asiana Airlines Austrian EGYPTAIR EVA AIR Lufthansa Scandinavian Airlines Singapore Airlines SWISS THAI Turkish Airlines

Satellite 2

24 25

GUM | GUAM INTERNATIONAL AIRPORT

South Wing

17

18

16 15

51 52

53

11

54

12

14

Satellite 1 55

11

13

15

17

19 21

5

6

7

9

8

10

12

14

16

18

(Lower Level) 57 58

Pier A

C

Z

Pedestrian Tunnel

Gates Z11-25 A1-42

Pier A/Z

140

p138-140_HEM0214_TerminalDiagrams.indd 140

Austrian Croatia Airlines EGYPTAIR Ethiopian LOT Polish Airlines Lufthansa Scandinavian Airlines Singapore Airlines

A/Z Gates 50-69

TERMINAL 5

TE R M I N A L 1 United Aegean Airlines Adria Airways Air Canada Air China ANA Asiana Airlines

TERMINAL 1 United (Chicago, Washington, D.C., San Francisco, Los Angeles) Aegean Airlines Air New Zealand Asiana Airlines Austrian Brussels Airlines Croatia Airlines LOT Polish Airlines Lufthansa South African Airways SWISS TAM TAP Portugal US Airways

TERMINAL 5 (post-security)

A/

er

Gates C1-C9

er

Pier D

LHR | LONDON HEATHROW INTERNATIONAL AIRPORT

B27 B47 B46 B26 B48 B28 B45 B23 B25 B42 B44 B24 B22 B43 Pier B B1-B41 B10-B20

Pi

Gates D1-D54

Pi

TE R M I N A L 2

Food Court

20

56

Sky Line Train

Pier E

Café 4

FRA | FRANKFURT INTERNATIONAL AIRPORT Gates E1-E26

MAIN TERMINAL United

Security Checkpoint

North Wing

South African Airways SWISS TAM TAP Portugal THAI Turkish Airlines US Airways

TERMINAL 3 Air Canada Air China ANA EGYPTAIR Ethiopian EVA AIR Scandinavian Airlines Singapore Airlines THAI Turkish Airlines

Transfer Shuttle (pre-security)

TERMINAL 4 United (Newark, Houston) Gates 1-25

Secureside and non-secureside buses serve all terminals

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

10/01/2014 10:03

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09/01/2014 09:54

INFORMATION MAKING YOUR CONNECTING FLIGHT Whether your next flight is on United or one of its Star Alliance partners around the world, you can use the terminal diagrams on pages 138–140 to plan your connection. In addition to gate locations, these maps show ticket counters and interterminal transportation.

Safety & Travel Assistance SAFETY INFORMATION NEED TO KNOW Customer safety is our primary concern. Our flight attendants are trained thoroughly in all safety procedures. But as expert as they are, in the event of an emergency they need help from you, the customer. You should be aware of the following:

NEVER PERMITTED The Federal Aviation Administration and the Transportation Security Administration prohibit hazardous materials in either checked or carry-on baggage.

Substantial fines can be imposed for violations.

EXIT Location of the nearest emergency exit

The correct procedure for exiting the cabin in an emergency

Where your oxygen mask will appear, how to start the oxygen flow and how to use the mask

Please look carefully at the safety information card located in the seat pocket in front of you

Liquid and solid explosives

Flammable gases and compressed gas

Radioactive and magnetic materials, corrosive and oxidizing agents

Poisons

Smoking is not permitted. Federal law imposes fines of $1,000 for smoking and up to $2,200 for any attempt to disable an aircraft’s smoke detectors. We prohibit the use of electronic simulated smoking devices (cigarettes, pipes, cigars, etc.) on our flights.

It is a violation of federal regulations to drink alcoholic beverages during a flight unless they are served by our personnel.

Also, airlines are forbidden to serve alcoholic beverages to anyone who appears to be intoxicated.

Travel assistance for delayed or canceled flights At United, our priority is safety and keeping an on-time schedule. On occasion, canceling or delaying a flight is the only option to ensure we maintain the highest safety standards.

Flight interruption? We will confirm you on the next United flight with available seats. Kiosks located in the concourse will assist you with information and a boarding pass, and will also help you stand by for an earlier United flight if one is scheduled. If you want to travel standby and aren’t boarded, we will transfer your name to the next United flight to your destination until you are onboard.

What about my bag? Baggage is boarded on the next flight if space is available, which means your bags may arrive before you. If so, United will secure the bag until you claim it. See a baggage claim representative.

What if I have to stay overnight? If a flight is canceled to address a mechanical issue or a similar issue within our control, we will provide

you with a hotel and meal voucher. For uncontrollable events—such as weather—we may be able to help you locate a local hotel at a discounted rate; however, United does not cover hotel or meal expenses in this event.

If we cannot retrieve your checked bag, overnight kits containing toiletries are available. Please see an agent.

What if the reason for my travel no longer exists? If as a result of the delay or cancellation you opt not to travel, call United reservations (1-800-UNITED-1) to learn about your options.

Help us help you stay informed. Sign up for Trip Alert, our messaging service that informs you if your flight is canceled or delayed, at united.com.

At home? Go to united.com for information or to check in and print your boarding pass.

Your safety and satisfaction are important to us. We appreciate your business and apologize for any inconvenience you may have experienced.

Staying Fit IN-FLIGHT FLEXIBILITY Knee Flexion: Lift knee toward chest, decreasing the amount of joint space at the back of the knee. Repeat with other leg.

Dorsiflexion: With heel on floor, point toes upward, decreasing the angle between the foot and the front of the leg. Repeat with other foot.

Eversion: With foot on floor, gently roll the sole of the foot inward. Repeat with other foot.

Knee Extension: Straighten knee, increasing the amount of joint space at the back of the knee to its full range. Repeat with other leg.

Plantar Flexion: Lift heel and keep toes pointed toward the floor, increasing the angle between the top of the foot and the front of the leg. Repeat with other foot.

Inversion: With foot on floor, gently roll the sole of the foot outward. Repeat with other foot.

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CUSTOMER CARE We are committed to providing quality service, and we want to hear about your travel experience with us. In addition, if you think a certain employee or an action taken on your behalf deserves special recognition, please let us know. Please give us your comments at united.com/feedback.

Use of personal electronic devices What is the new portable electronic device policy?

Small, lightweight devices may be used on Unitedoperated flights gate-to-gate, as long as the device is secured and has been switched to airplane mode and/or had the cellular data disabled. This policy applies to flights operating within the 50 U.S. states and all U.S. territories. The policy currently does not apply to flights departing from or arriving to international locations or select flights operated by United Express®.

How do devices need to be secured or stowed?

Devices may be held in hand (not left unsecured around the seat) or placed in a garment pocket or in the seatback pocket, as long as the device is less than 2 pounds. Devices weighing more than 2 pounds must be stowed in approved carry-on baggage in the overhead compartment or under the seat in front of you during take-off, taxi and landing. In an emergency situation, all devices must be turned off and stowed.

Are there any exceptions to using personal devices under this new policy?

The captain may request that all devices be fully turned off in certain circumstances, such as for poor visibility landings. Please always listen to and follow crewmember instructions.

Does the new policy allow me to use a small notebook laptop?

No. The new policy does not apply to laptops or DVD players, which may only be used when announced by your flight crew.

Will I be able to use Wi-Fi below 10,000 feet?

Our aircraft equipped with satellite Wi-Fi are currently configured to allow Wi-Fi above 10,000 feet. However, we are exploring options to provide gate-to-gate Wi-Fi in the future.

When can I use in-seat power?

Use of in-seat power is prohibited during taxi, takeoff and landing.

Can I make calls or send text messages?

The use of cellular network services during the flight is not permitted by the Federal Communications Commission (FCC). The use of any voice application, such as a Web-based Voice over Internet Protocol (VoIP) service, in connection with or in-flight Wi-Fi service is not permitted.

ELECTRONIC DEVICES PERMITTED Small, lightweight PEDs (Personal Electronic Devices) may remain on from door closure to landing Cell phones should be in airplane mode or have cellular service disabled

NEVER PERMITTED Radio Receivers and/or transmitters including AM/FM/SW/CB and Scanners Televisions Remote-controlled toys Personal air purifiers

LIMITED PERMISSION

ADDITIONAL INFORMATION

Laptops and DVD players must be stowed in approved carry-on baggage during taxi, takeoff and landing

All devices must be used with sound off or with headsets at all times

ONBOARD PHOTO AND VIDEO POLICY United Airlines strives to provide customers with a safe and pleasant travel experience. The use of any device for photography or audio and/or video recording is permitted only for capturing personal events. Any photography or recording of other customers or airline personnel without their express prior consent is strictly prohibited. Any photography (still or video) or recording (audio or video) of airline procedures or aircraft equipment is strictly prohibited, except to the extent prior approval has been specifically granted by United Airlines. This policy is not a contract and does not create any legal rights or obligations.

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Rechargeable batteries have a risk of overload or fire when not stored properly. Rechargeable batteries should be stored in their electronic devices or properly protected to avoid contact with metal or other batteries during flight.

Advanced mobile phones, PDAs and other personal electronic devices with wireless capabilities may be used in flight when switched to “airplane” mode. A visible airplanedisabled mode should be identifiable and shown to a crew member upon request.

Flight attendants will notify mobile phone and two-way pager users when it is safe to begin placing or receiving phone calls or pages after landing. One-way pagers may be used to receive messages at any time.

PLEASE NOTE Customers may always use any medically prescribed physiological instrument, such as a hearing aid or a pacemaker. On aircraft equipped with in-ear headphones, customers with hearing-assistance devices may request a different headset from a flight attendant.

Passengers are allowed to use non-battery-operated headphones during taxi, takeoff and landing.

The in-seat power system may be used only above 10,000 feet. Use of the system is at your own risk. Do not remove batteries. We are not responsible for loss of data or damage to computer hardware or software.

PLEASE NOTE United strictly prohibits the modification or use of any object or device to alter or limit the functionality, permanently or temporarily, of any aircraft structure, seat assembly, tray table, etc. If you see a customer using any such device or object, please inform United personnel immediately.

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INFORMATION

MileagePlus THE WORLD’S MOST REWARDING LOYALTY PROGRAMSM

Best Frequent Flyer Program, 10 years running

For the 10th year in a row, MileagePlus® is proud to be named the world’s Best Frequent Flyer Program by Global Traveler magazine. Our awardwinning loyalty program offers innovative ways to earn and use award miles, from flying United’s global route network to enjoying other special opportunities through new programs and partners like RewardsPlus and Mercedes-Benz. Look for even more exciting opportunities to come this year. #1 in award seat availability MileagePlus continues to rank #1 in award seat availability among U.S. global carriers.* When it comes to booking award travel, you’re much more likely to find a Saver Award seat to more than 1,100 destinations on United, United Express® and other Star Alliance® member airlines. To book your next award trip, go to united.com Two global travel leaders, one great experience Together in 2013, MileagePlus and Marriott Rewards® brought you RewardsPlus, a new way to reward your loyalty. We’re excited to extend the benefits of this program into 2014, providing exceptional value for your miles and points conversions, as well as complimentary Marriott Rewards Elite status for select members.

For more information, go to united.com/rewardsplus Partners in luxury MileagePlus Premier® members can now take advantage of exclusive incentives from Mercedes-Benz, the world-class luxury automaker. For more details and the latest offers, go to united.com/mercedes

MileagePlus Premier® program benefits overview MileagePlus features four status levels, each with its own thresholds for Premier qualifying miles, segments and dollars.** Go to united.com/premier for details. Below is a sample of current MileagePlus Premier benefits.

MileagePlus Premier member benefits Premier bonus award miles Complimentary Premier Upgrades confirmation (as early as)

Premier Silver

Premier Gold

Premier Platinum

Premier 1K®

25%

50%

75%

100%

Day of departure

48 hours

72 hours

96 hours

At check-in

At booking

At booking

At booking

Instant upgrades on select full-fare economy tickets Premier Access® priority airport services Unrestricted access to Standard Awards Complimentary access to preferred seating in economy class (Economy Plus®) Lounge access when traveling internationally Payment code for Global Entry application fee Regional Premier Upgrades eligibility Global Premier Upgrades eligibility

Global Traveler, GT Tested Awards, 2013 Best Frequent Flyer Program, tenth consecutive year as voted by the readers of Global Traveler magazine. www.globaltravelerusa.com *Among United States global carriers (United, American Airlines, US Airways, and Delta) as published by IdeaWorksCompany in their annual Switchfly Reward Seat Availability Survey of saver-style rewards available for June – October of the applicable survey year, each year from 2010 – 2013. **Premier® qualifying dollars apply to members whose address with MileagePlus is within the 50 United States or the District of Columbia.

Miles accrued, awards and benefits issued are subject to change and are subject to the rules of the United MileagePlus program, including, without limitation, the Premier® program (the “MileagePlus Program”), which are expressly incorporated herein. United may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com.

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Alliances & Partnerships

GLOBAL REACH. WORLDWIDE RECOGNITION. EXCELLENT TRAVEL SERVICES. United and Star Alliance member airlines provide seamless air travel around the world. Star Alliance is the world’s largest global airline alliance, with more than 21,900 daily flights departing to 1,328 destinations. Customers have access to a comprehensive global network, frequent-flyer travel benefits and worldwide lounge access on all Star Alliance member airlines.

Star Alliance Member Airlines

The Star Alliance network Established in 1997 as the first truly global airline alliance to offer customers a worldwide travel network, Star Alliance aims to provide customers with a seamless travel experience across multiple airlines. Today, the Star Alliance network offers more than 21,900 daily flights to 1,328 destinations in 195 countries.

Earn miles and status faster With the largest airline alliance, you can earn MileagePlus award miles almost anywhere in the world you fly. Miles can be earned on most fares on almost any Star Alliance flight and can be credited to your account. Plus, the flight miles will count toward Premier® status.

Earn recognition around the world The more that you fly with United and the Star Alliance airlines, the higher your status can be. MileagePlus Premier status is recognized across the alliance as either Star Alliance Silver or Star Alliance Gold, with travel benefits worldwide. Go to united.com/staralliance for the Star Alliance Silver and Gold status benefits you can receive.

Award travel is now easier With Star Alliance Awards, you can use your MileagePlus award miles for award travel on any Star Alliance carrier worldwide. Or, use them for Star Alliance Upgrade Awards and upgrade to a premium cabin for maximum comfort (available on most Star Alliance airlines).

Other Airline Partners You can earn and redeem award miles on many of our other airline partners. See united.com/airlinepartners for specific information about each of our other airline partners.

• Aer Lingus • Aeromar • Amtrak • Cape Air

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• Great Lakes • Hawaiian Airlines • Island Air

• Jet Airways • Silver Airways

FEBRUARY 2014 • HEMISPHERESMAGAZINE.COM

07/01/2014 11:00

OfďŹ cial Airline Sponsor of The Academy of Motion Picture Arts and Sciences and the 2014 Oscars

No.00000 Oscars - Hemi.indd 1

10/01/2014 11:59

Chef’s Corner Bahia-style Breast of Chicken

Executive Chef Michael Cordúa has more than 20 years of culinary experience, and specializes in upscale South American cuisine. He is the first Texas chef to be inducted into Food & Wine’s “Best New Chefs Hall of Fame.” Chef Cordúa is owner and Executive Chef at seven award-winning Houston-area restaurants, including Amazón Grill, Américas Post Oak, Américas Woodlands, Américas River Oaks, Artista, Churrascos River Oaks and Churrascos Westchase.

Chef’s Tip

Yields 6 servings

Bahia-style Breast of Chicken

Coconut Milk

6 1

12 ounces evaporated milk 2 tablespoons coconut extract 1 teaspoon sugar

boneless, skinless chicken breasts tablespoon oil Salt and pepper

Directions 1. Season all sides of chicken with salt and pepper 2. Heat oil in grill pan or frying pan over medium-high heat 3. Grill chicken on both sides until browned and cooked through (approximately 6-10 minutes per side)

Lemon Butter Sauce 2 4 4 4

teaspoons concentrated beef stock tablespoons lemon juice tablespoons lime juice sticks unsalted butter, softened to room temperature Salt, to taste

Directions 1. In a pan over medium heat, combine the concentrated beef stock and lemon and lime juices 2. Heat until syrupy 3. Lower heat and whisk in the butter one spoonful at a time until incorporated 4. Season with salt, to taste

Directions 1. Combine all ingredients in a mixing bowl 2. Cover and set aside 3. Prepare lemon butter sauce

Bahia Sauce Coconut milk Lemon butter sauce ½ cup heart of palm, sliced into coins ¼ cup tomatoes, diced Cilantro, chopped for garnish Directions 1. Combine coconut milk with lemon butter sauce 2. Add heart of palm and tomatoes, and heat until warmed 3. Serve over grilled chicken 4. Garnish with cilantro

The chef serves this entrée with grilled jicama and pickled red onion, and mascarpone potato puree. You may also view the chef’s recipes by visiting www.hemispheresmagazine.com and downloading the App.

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CHEERS!

Courtesy of Doug Frost, Master Sommelier and Master of Wine

Au Bois d’Ardennes Pouilly-Fumé 2012 | We’re excited that we were able to secure 2012 Loire Valley wines like this juicy, citrus-laden, generous Sauvignon Blanc. This wine would pair well against the richness of the bahia sauce.

08/01/2014 11:23

new snackboxes SAVORY

$8.99

Pop Lite Gourmet Popcorn™ | Mediterranean Snacks® Cracked Pepper Lentil Crackers | Smoked Gouda Gourmet Cheese Spread | Hormel® Salami | DIBELLA® Biscotti | Emerald® Cocoa Roast Almonds | Mint

TAPAS

$8.99

Mediterranean Snacks® Sea Salt Lentil Crackers | La Panzanelli® Rosemary Crackers | Wild Garden® Hummus | Rondelé® Peppercorn Parmesan Cheese Spread | Heritage™ Roasted Red Pepper Bruschetta | OLYMPOS® Olives | Emerald® Natural Almonds | Brookside® Dark Chocolate with Fruit Flavor

CLASSIC

ALL DAY ON MOST NORTH AMERICA, LATIN AMERICA AND SELECT SOUTH AMERICA FLIGHTS OVER 2 HOURS. ALL FLIGHTS ACCEPT CREDIT/DEBIT CARDS ONLY.

$7.99

Boulder Canyon™ Totally Natural Kettle Cooked Potato Chips | Cream Crackers | White Cheddar Gourmet Cheese Spread | O’Brien’s® Pepperoniflavored Beef Sticks | Summer Harvest® Dried Fruit Mix | WOW® Chocolate Chip Cookie | Haribo® Gold-Bears® Gummi Candy A portion of the proceeds from the Choice Menu program will go to organizations that provide nutrition education and food security in under-served communities.

For information visit united.com/eatforgood.

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PRINGLES® ORIGINAL POTATO CRISPS $3.29 TWO DEGREES® FRUIT & NUT BARS 2-PACK BOX $3.99 WILD GARDEN® HUMMUS DIP & MULTI GRAIN PITA CHIPS $3.99 HARIBO® GOLD-BEARS GUMMI CANDY $3.99 SHEILA G’S™ SALTED CARAMEL BROWNIE BRITTLE $3.99 SWEET & SAVORY BISTRO BLEND TRAIL MIX $4.29

08/01/2014 11:23

WINTER SELECTIONS

breakfast ON MOST MORNING FLIGHTS DEPARTING AFTER 5:45 AM AND BEFORE 9:45 AM

TWO DEGREES速 FRUIT & NUT BARS 2-PACK BOX $3.99 For every bar you buy, 2 Degrees gives a meal to a hungry child All natural, gluten free, vegan, kosher, low sodium and GMO free

MORNING ENERGY SELECTION $6.99 Hard-cooked egg, cheese, grapes, wheat roll and almond butter

Available for purchase on flights over 3.5 hours within North America and to Latin America and select South America* markets. All flights accept credit/debit cards only. *Colombia and Ecuador

HAM & CHEDDAR BAGUETTE $8.99 Pretzel baguette with ham, cheddar cheese and Dijon mustardmayo sauce May be served warm on select aircraft

Vegetarian Option Products may contain allergens such as egg, dairy, tree nuts, sesame, wheat and soy (see product label).

QUENCH YOUR THIRST with a

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Select Markets THESE WARM MEALS ARE AVAILABLE ON FLIGHTS BETWEEN HAWAII AND CHICAGO, HOUSTON, NEWARK AND WASHINGTON, D.C.

breakfast ON MOST MORNING FLIGHTS DEPARTING BEFORE 9:15 AM

lunch & dinner

Served in sele ct mar kets

ON MOST AFTERNOON AND EVENING FLIGHTS DEPARTING BETWEEN 9:45 AM AND 8:00 PM

ARTISAN CHEESE SELECTION $7.99 Three cheese selection with crackers, fruit spread, grapes and chocolate

BISTRO SCRAMBLE $9.99 Scrambled eggs with potatoes, ham, bell peppers and cheddar cheese

lunch & dinner ON MOST AFTERNOON AND EVENING FLIGHTS DEPARTING AFTER 9:15 AM

CHICKEN STIR-FRY $9.99 Stir-fried chicken breast, zucchini, carrots and green onion over steamed rice

CHICKEN WRAP $8.99 Tortilla filled with chicken breast, vegetables and creamy sesame ginger sauce ROAST BEEF & CHEDDAR BAGUETTE $8.99 Asiago baguette with roast beef, cheddar cheese and creamy horseradish sauce May be served warm on select aircraft

ASIAN-STYLE NOODLE SALAD $8.49 Grilled chicken breast, vegetable julienne and udon noodles with sesame ginger dressing and green onion

Latin America DEPARTING CARIBBEAN, CENTRAL AMERICA, MEXICO, COLOMBIA AND ECUADOR

breakfast ON MOST MORNING FLIGHTS DEPARTING AFTER 5:45 AM AND BEFORE 9:45 AM

BREAKFAST SANDWICH $5.99 Egg, grilled ham and cheese sandwich May be served warm on select aircraft Breakfast sandwich products on flights departing Mexico may vary.

lunch & dinner ON MOST AFTERNOON AND EVENING FLIGHTS DEPARTING BETWEEN 9:45 AM AND 8:00 PM

CHICKEN WRAP $8.99 Chicken breast and vegetables wrapped in a tortilla with Thai a誰oli sauce HAM & SWISS SANDWICH $7.99 Ham and Swiss cheese on a pretzel roll served with mayonnaise and mustard Fresh selections may vary due to product availability

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beverages

Fresh Product Ingredients WINTER CYCLE JAN/FEB/MAR 2014

NON -A L C OHOL IC Complimentary and available on most flights.

Coca-Cola,® Coke Zero,® Diet Coke® Mr & Mrs T® Bloody Mary Mix Sprite,® Sprite Zero® Seagram’s®: Ginger Ale, Minute Maid®: Apple Juice, Seltzer Water, Tonic Water Cranberry Apple Juice Cocktail, Orange Juice Coffee Mott’s® Tomato Juice Hot Tea Dasani™ Bottled Water J

Refer to product label for packaged item ingredients

J

J

J

J

J

J

J

J

MORNING ENERGY SELECTION Gruyere Cheese: Pasteurized cultured milk, salt, enzymes; Wheat Roll: Enriched wheat flour (malted barley flour, ascorbic acid, niacin, iron, thiamine, riboflavin, folic acid), water, whole wheat flour contains 2% or less of each of the following: yeast, salt, malted barley flour, corn syrup, solids mono- and di-glycerides, preservatives (calcium propionate, potassium sorbate), wheat gluten, guar gum, hydrolyzed wheat gluten, molasses powder (molasses, wheat starch), wheat flour, ascorbic acid (vitamin C), calcium sulfate, enzymes; Hard-cooked egg; and Grapes

AVAIL ABLE ON SELECT ROUTES

Cappuccino, Espresso and Specialty Regional Teas

ARTISAN CHEESE SELECTION

A L C OHOL IC Alcoholic beverages are available on most flights. Complimentary in premium cabins. Priced as shown in economy cabin.

Smoked Gouda Cheese: Pasteurized cultured milk, enzymes, salt), water, sodium phosphate, potassium sorbate (preservative), apo-carotenal (color); Cheddar Cheese: Pasteurized milk, cheese cultures, salt, enzymes, annatto coloring; Gruyere Cheese: Pasteurized cultured milk, salt, enzymes; Fig Spread: Figs, pure cane sugar, citric acid for acidity, fruit pectin, lactic acid for pH control, ascorbic acid-antioxidant; Chocolate: Sugar, chocolate, chocolate processed with alkali, cocoa butter, milk fat, soy lecithin, natural and artificial flavors; and Olive Oil & Sea Salt Crackers*

SP E C I A LT Y C O C K TA I L

CHICKEN WR AP

MOST NORTH AMERICA FLIGHTS E XCEPT HAWAII

Salvador’s® Margarita $7.99 MOST U. S. MAINL AND FLIGHTS TO/FROM HAWAII

Trader Vic’s® Mai Tai $9.99 BEER $6.99 Budweiser,® Miller® Lite, Heineken® WINES (187ml) $7.99 House Red and White

BISTRO SCR AMBLE

INTERNATIONAL & MOST FLIGHTS TO/FROM HAWAII Not available on intra-Pacific flights

Sparkling Wine TR ANS-PACIFIC FLIGHTS TO/FROM JAPAN

Sake PREMIUM WINE (375ml) $15.99 Beverage vouchers may not be used to obtain premium wines

AVAIL ABLE IN ECONOMY CABINS ON FLIGHTS BETWEEN THE UNITED STATES AND EUROPE AND JFK TO/FROM LA X AND SFO. SELECTIONS MAY INCLUDE J

J

J

Meiomi Pinot Noir, Napa Valley, California MURPHY-GOODE Sauvignon Blanc, California St. Supéry Estate Sauvignon Blanc, California

SPIRITS $7.99 Tito’s Handmade VODKA® Bacardi® Superior Rum Bombay Sapphire® Dry Gin Jim Beam Black® Kentucky Straight Bourbon Whiskey J

J

J

J

J

J

LIQUEURS & COGNAC $7.99 Courvoisier® VSOP Fine Champagne Cognac J

J

J

Dewar’s® “White Label®” Blended Scotch Whisky Jack Daniel’s® Tennessee Whiskey Canadian Club® Whisky

Baileys® Irish Cream

J

Grand Marnier® DISARONNO® Amaretto*

J

Crown Royal® Canadian Whisky

*Also domestic premium cabins Alcohol may be served to customers over 21 only.

Menu and beverage options may vary by flight. We apologize if your preferred choice is not available. We are proud to recycle aluminum cans, newspapers and plastic bottles on eligible flights.

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Eggs: Heavy cream, butter, salt and white pepper; Cheddar Cheese: Pasteurized milk, cheese culture, salt, enzyme(s), annatto, potato starch, cellulose powder, calcium sulfate added to prevent caking, natamyzin natural mold inhibitor; Ham: Cured with water, walt, potassium lactate, dextrose, modified potato starch, dehydrated pork stock (dehydrated pork stock, natural flavors), sodium phosphates, sodium erythorbate, sodium nitrite; Vegetables: Red potato (rosemary, thyme, olive oil, salt, black pepper), red and green bell pepper (salt and white pepper)

HAM & CHEDDAR BAGUET TE Pretzel Baguette: Wheat flour (malted barley flour, potassium bromate), water, sugar, salt, shortening, yeast, dough conditioner (wheat flour, datem, dextrose, soybean oil, ascorbic acid, I-cysteine, azodicarbonamide, enzymes); Smoked Ham (cured with water, salt, sugar, dextrose, sodium phosphates, sodium erythorbate, sodium nitrate); Cheddar Cheese: Pasteurized milk, cheese cultures, salt, enzymes, annatto coloring; Dijon Mustard-Mayo Sauce: Water, vinegar, mustard seed, soybean oil, modified corn starch, salt, sugar, egg whites, xantham gum, color added, natural flavor, spice (sodium benzoate, calcium disodium EDTA used to protect quality), paprika, white wine, citric acid, yellow 5, tartaric acid, paprika oleoresin and turmeric

ASIAN -ST YLE NOODLE SAL AD Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane sugar; Udon Noodle: Wheat flour, sea salt, lemon juice, vinaigrette (sugar, peaches, water, soybean oil, vinegar, sesame oil, lemon juice from concentrate, wheat, soybeans, salt, food starch modified, sesame seeds, ground sesame seeds, natural flavor, granulated garlic, caramel color, spices, cayenne pepper), soy sauce (wheat, soybeans, water, salt), sesame oil; Dressing: Water, sugar, soybean oil, soy sauce (water, wheat, soybeans, salt and less than 0.1% sodium benzoate added as a preservative), rice vinegar, sesame oil, ginger (ginger, water, salt, and citric acid), sesame seeds, maltodextrin, modified food starch, salt, garlic, spice, less than 0.1% sodium benzoate and potassium sorbate added as preservatives, xantham gum, propylene glycol alginate and calcium disodium EDTA added to protect flavor; Vegetables: Carrots, zucchini, red wine vinegar, cucumber, red and yellow bell pepper, cilantro: Salt and pepper

ROA ST BEEF & CHEDDAR BAGUET TE Asiago Baguette: Wheat flour (malted barley flour, potassium bromate), water, sugar, salt, shortening, yeast, dough conditioner (wheat flour, datem, dextrose, soybean oil, ascorbic acid, I-cysteine, azaodicaronamide, enzymes), Asiago cheese (pasteurized cow’s milk, cheese culture, salt, enzymes), powdered cellulose (anticaking agent), calcium; Roast Beef: Beef sirloin, kosher salt, black pepper; Cheddar Cheese: pasteurized milk, cheese cultures, salt, enzymes, annatto coloring; Creamy Horseradish Sauce: Mayonnaise (soybean oil, water, whole eggs and egg yolks, vinegar, salt, sugar, lemon juice, calcium disodium EDTA used to protect quality, natural flavors and horseradish

CHICKEN STIR-FRY

MOST INTERNATIONAL FLIGHTS J

Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane sugar, chicken fat, dried onion, natural flavor, turmeric) salt, corn maltodextrin, caramel color; Tortilla: Enriched flour (wheat flour, malted barley flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), water, vegetable shortening (interesterfied soybean oil, hydrogenated cottonseed oil), contains less than 2% of each of the following; oat fiber, salt, wheat flour, baking powder (baking soda, sodium aluminum sulfate, calcium carbonate, corn starch, monocalcium phosphate), calcium propionate and potassium sorbate (preservatives), fumaric acid, sugar, distilled monoglycerides, cellulose gum, inactive yeast, guar gum, soy lecithin, maltodextrin, carrageenan, L-cysteine; Creamy Sesame Ginger Sauce: Water, sugar, soybean oil, soy sauce (water, wheat, soybeans, salt and less than 0.1% sodium benzoate added as a preservative), rice vinegar, sesame oil, ginger (ginger, water, salt, citric acid), sesame seeds, maltodextrin, modified food starch, salt, garlic, spice, less than 0.1% sodium benzoate and potassium sorbate added as preservatives, xantham gum, propylene glycol alginate and calcium disodium EDTA added to protect flavor, cream cheese (milk, cream and stabilizers); Carrots, Red and Yellow Bell Pepper and Romaine Lettuce

Rice Pilaf: Water, long grain rice, margarine, white onion, white pepper; Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane sugar, chicken fat, dried onion, natural flavor, turmeric) salt, corn maltodextrin, caramel color; Vegetables: Carrots, yellow squash, zucchini, red onion, vegetable oil, garlic, scallion, kosher salt, white pepper; Stir-fry Sauce: Naturally brewed soy sauce (water, wheat, soybeans, salt), sugar, water, modified food starch, wine, vinegar, garlic powder, oyster extract, cultured whey, spices, sodium benzoate (less than 1/10 of 1% as a preservative), siccinic acid, disodium inosinate, disodium guanylate

*Fully labeled pre-packaged component.

U.S. product descriptions.

08/01/2014 11:24

PROUD PARTNER

TED LIGETY OLYMPIC GOLD MEDALIST ALPINE SKIING

©2014 The Coca-Cola Company. 36USC220506

No.36945_Coca_Cola.indd 1

19/12/2013 15:11

80 HOURS ON YOUR SIDE

TISSOT LUXURY AUTOMATIC

An exceptional and timeless piece offering 80 hours of power reserve with the revolutionary Powermatic 80 movement, officially chronometer-certified by the COSC (Contrôle Officiel Suisse des Chronomètres), in a 316L stainless steel casing with see-through caseback and water resistance up to 5 bar (50 m / 165 ft).

IN TOUCH WITH YOUR TIME Experience more at www.tissotshop.com

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