Welcome to City Your handy guide to Welcome Week and life at City University London 2013/14
Checklist What do I need to do during my first two weeks at City?
egister in person: you need to R complete in person registration in order to confirm your enrolment at City. Most students should register on Levels 3 and 4 of the University Building in Northampton Square, but visit the registration webpages for details on when you should register and what you need to bring: www.city.ac.uk/ new-students/registration
nce you have registered in O person you will be able to collect your student ID card. Remember to note down your number on the inside back cover of this guide and carry it with you when on campus
• • • •
o on a campus tour led G by one of City’s Student Ambassadors: this will help you find your way around before lectures start ccess your City University A London email address and note it down at the back of this guide et your course timetable G from our intranet uy a planner to help you to B keep track of your lectures, tutorials, events and personal meetings: City planners are available from Waterstone’s
pen a student bank account: O you will need a letter confirming your student status (available from your Course Office or the Student Centre) and proof of your UK address egister with a doctor and R dentist: it’s best to do this while you are feeling well, before you need one. Find out more about student health on our intranet and on page 10 of this guide I f you are living in privately owned accommodation, request a Council Tax Exemption letter from your Course Office or the Student Centre
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I f you are planning to cycle to University, request access to our bike sheds at the Security Office (behind the reception desk at Northampton Square) I f you have your reading list start buying your books. Search online for the best prices but always remember to buy the edition suggested by your lecturer eet other students: try to M attend at least some of the social events organised for you during Welcome Week so you can start to make some friends at City
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te: On our websi ew/n uk c. .a ity .c www your is th e ak students. M out all ng di fin r fo first stop ow about you need to kn life at City
On our intran et: https://intran et.city.ac.uk. Here you’ll fin d lots of information fo r new and curr ent students, includ ing academic timetables and term dates
Welcome to City University London Many of our academics produce research that ranks with the very best in the world. You will learn with them as they develop their subjects and as you take ever more responsibility for your learning.
Congratulations on obtaining the grades you needed and I trust you had a relaxing and rewarding summer. City is a special place. We are committed to academic excellence, focused on business and the professions and offer the academic, employment, cultural, sporting and social opportunities you would expect from a prestigious university in a major world city.
Remember, there is more to university than academic study. So do take advantage of the extra-curricular opportunities on offer through the Students’ Union, its clubs and societies and in London generally.
Contents 2 Welcome Week Planner 4 The Year ahead 6 University life 8 Support at City 12 Get involved 16 Academic life 20 Finding your way around
I’m very pleased that you have joined us and I hope that you enjoy your induction to City University London. Professor Paul Curran Vice-Chancellor
We have a rich Victorian heritage with close links to the City of London, Tech City in Shoreditch and the design quarter of Clerkenwell. City is among the UK’s top 30 universities according to the Times Higher Education Table of Tables 2012 and in the top 5% in the world according to Times Higher Education World University Rankings 2012/13. Moreover, it is ranked in the top 10 in the UK for both graduate-level jobs (The Sunday Times University Guide 2013) and starting salaries (Which University?). 01
Welcome Week Planner Get ready for Welcome Week 2013 at City with this planner. Find out more at www.city.ac.uk/ new-students.
All days 10:00 – 16:00 Campus tours depart from outside Waterstones every 20 minutes 09:00 – 18:00 In-person registration and collection of ID cards in the University Building, Levels 3 and 4 09:00 – 17:00 Photobooth outside the Career & Skills Development Service: capture your Welcome Week memories!
Monday 23rd September Tuesday 24th September Morning (09:00–12:00) 09:30 – 10:10
Cass Business School Welcome Talk, Great Hall, College Building
10:00 – 16:00 Students’ Union Open House, Saddlers Bar, University Building 11:00 – 15:00 City information stands, College Common Room, College Building 11:00 – 11:40 Cass Business School Welcome Talk, Great Hall, College Building
Afternoon (12:00–17:00) 12:00 – 14:00
Lunch with Careers, Drysdale Building
12:30 – 13:10 School of Arts & Social Sciences Welcome Talk, Great Hall, College Building 14:00 – 14:40 School of Health Sciences Welcome Talk, Great Hall, College Building 15:30 – 16:10 School of Health Sciences Welcome Talk, Great Hall, College Building
Evening (17:00+) 20:00
Sangria and Songs: a fun night of Karaoke with a Spanish twist. Saddlers Bar, University Building
Morning (09:00–12:00) 09:30 – 10:20
School of Engineering & Mathematical Sciences Welcome Talk, Great Hall, College Building
11:00 – 15:00 City information stands, College Common Room, College Building 11:00 – 11:50 School of Informatics Welcome Talk, Great Hall, College Building 11:00 – 12:00 Postgraduate Research Session, How to manage your supervisor, CG02, Tait Building
Afternoon (12:00–17:00) 12:00 – 14:00
Lunch with Careers, Drysdale Building
12:30 – 13:20 School of Engineering & Mathematical Sciences Welcome Talk, Great Hall, College Building 14:00 – 14:40 The City Law School Welcome Talk, Great Hall, College Building 15:00 – 15:40 School of Arts & Social Sciences Welcome Talk, Great Hall, College Building
Thursday 26th September Friday 27th September
Evening (17:00+) 17:00 – 19:00
International Students Welcome Reception, Gibson Hall, 13 Bishopsgate, EC2N 3BA
19:00 Shaken not Stirred: Cocktail night. Saddlers Bar, University Building
Wednesday 25 September
Morning (09:00–12:00) 10:00 – 16:00
Students’ Union Fresher’s Fair, Fabric Nightclub, 77A Charterhouse Street, EC1M 6HJ
11:00 – 15:00 City information stands, College Common Room, College Building
Afternoon (12:00–17:00) 12:00 – 14:00 Lunch with Careers, Drysdale Building
Evening (17:00+) 22:00
Students’ Union Big House Party, Fabric Nightclub, 77A Charterhouse Street, EC1M 6HJ
Morning (09:00–12:00) 11:00 – 15:00
Morning (09:00–12:00) 11:00 – 15:00
City information stands, College Common Room, College Building
Sport Teams sign-up, College Common Room, College Building
11:00 – 16:00 Language Fair, A108, College Building
11:00 – 12:00 Students’ Union Fry-day Kitchen, quick and easy ideas for cooking, Saddlers Bar, University Building
11:00 – 12:00 Postgraduate Taught Courses Session, How to fit everything into a year, CG03, Tait Building 11:00 – 12:00 Earn while you learn (part-time jobs and internships), AG21, College Building
Afternoon (12:00–17:00) 12:00 – 14:00
Lunch with Careers, Drysdale Building
14:00 – 15:00 Earn while you learn (part-time jobs and internships), AG21, College Building 14:00 – 15:00 Programme Representative Session, Becoming a representative for your programme, CG03, Tait Building 16:00 – 17:00 Housing Session, CG03, legal advice on housing in London
11:00 – 16:00 Language Fair, A108, College Building
Afternoon (12:00–17:00) 12:00 – 14:00
Lunch with Careers, Drysdale Building
14:00 – 15:00 RAG Session, Getting involved in the RAG Team, CG02, Tait Building 14:00 – 17:00 City StartAbout: a treasure hunt around Tech City, organised by the Enterprise Office. 16:00 – 17:00 Media Session, Getting involved in the Media Team, CG02, Tait Building
Evening (17:00+) 20:00
Students’ Union Masquerade Boat Ball, departing from Tower Pier
Evening (17:00+) 18:00
Students’ Union Mystery Movie night, Oliver Thompson Lecture Theatre, Tait Building
The year ahead Here are some key dates in the City calendar. Remember to check our website and social media channels for other events and activities. Sports & Leisure Careers Awareness raising Volunteering Academic Student support Student Enterprise and Entrepreneurship
September/October 29 September – 6 October Sports Teams trials/open practices th
13th – 24th January January Examination Period
27th – 31st January January Graduation Ceremonies
2nd October Banking, Finance and Consultancy Fair 3 October Launch of CitySpark: City’s Student Enterprise competition
7th October IntraCity (IntraMural) 9 October Engineering, Science and Technology Fair th
*Except Cass Postgraduate courses, Law Professional Programmes, Graduate Diploma in Law and International Journalism. Please contact your School office for details of when exams for these subjects are due to take place. The School of Health Sciences has exams taking place throughout the year and the School will give you separate details of when these are going to be scheduled.
7th – 11th October National Customer Service Week
16th October Law Fair
23rd October City Volunteering Fair
21st – 25th October Green City Week
26th October – 9th November London Student Volunteering Fortnight
28th November CitySpark autumn submission deadline
21st February Accommodation Fair
24th February – 9th March Fairtrade Fortnight
3rd March CitySpark spring submission deadline
3rd April CitySpark Finals and Easter Party
12th May – 6th June Summer Examination Period*
14th – 16th July July Graduation Ceremonies
Other weekly events Monday
14:00 – 15:30 Financial Support drop-in session, Student Centre
10:00 – 12:00 Booked appointment slots for Financial Support, Student Centre 14:30 – 16:00 Visa Advice drop-in, Student Centre
10:00 – 13:00 Booked appointment slots for Visa advice, Student Centre
10:30 – 12:30 Visa Advice drop-in, Student Centre
14:00 – 15:30 Financial Support drop-in session, Student Centre
10:00 – 12:00 Booked appointment slots for Financial Support, Student Centre
14:00 – 17:00 Booked appointment slots for Visa Advice, Student Centre
University life Student Centre The Student Centre is your first point of contact for information about the University and the services it provides. We can help with accommodation, financial support, visa and immigration advice, payment of fees, replacement ID cards and general enquiries, including registration, exams and graduation. Where is the Student Centre and how can I get in touch? Location Level 2, University Building, Northampton Square Opening hours 09:30–17:30 Monday to Friday (Thursdays 10:30–17:30)
I have nowhere to live: what should I do? The University Halls are usually full at the start of the academic year but vacancies do occur throughout the year and you can apply for housing online at www.city.ac.uk/accommodation.
When will I receive my student finance? After registration City will confirm your enrolment to the Student Loan Company (SLC) who will then pay your student finance (e.g. maintenance loan) within three to five working days directly into the bank account you have confirmed to the SLC.
We will look at the date of application, the distance you live from the University and whether you have a serious medical condition or disability. If Halls are not for you, we have information on our website about looking for private housing, and a link to StudentPad which is a database of private landlords and has a message board on which you can leave your details and meet other students looking to share accommodation. www.citystudentpad.co.uk/ accommodation www.city.ac.uk/private-housing
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I’m not happy in my room in Halls of Residence: is there anything I can do? If it’s a question of maintenance or noise then tell the reception at the Hall, who will deal with the problem. If you wish to move rooms then discuss this with the Hall staff (please note that this will depend on room availability at the Hall). For those wishing to move out of Halls, please complete a leaver’s form from the Student Centre and we’ll try and fill your room as soon as possible. You are financially liable for your room until a replacement is found. ow can I contact the H Accommodation team? E: firstname.lastname@example.org T: +44 (0)20 7040 7040
My student finance has not yet been confirmed: what help can I get from City? City will be able to provide a limited short-term loan if there is a significant delay in receiving your student finance: we will require confirmation of your application for student finance. For further help please attend a Financial Support drop-in session held on Mondays and Thursdays between 14:00 and 15:30. Alternatively, you can book an appointment on Tuesdays or Fridays between 10:00 and 12:00. How can I contact the Financial Support team? E: email@example.com T: +44 (0)20 7040 7040
International students What’s on for international students in Welcome Week? On Tuesday 24th September, the University will host the International Students Welcome Reception. This is an opportunity for international students to meet their peers from around the world. To register for this event, which will be held in the historic Gibson Hall at 13 Bishopsgate, please visit www.city.ac.uk/ international-students-welcomereception I have a question about my UK visa or my passport. Can I get some advice? City has a team of International Student Advisers who can assist students with UK visa and passport issues. There is dedicated visa advice for City University London students at www.city.ac.uk/visaadvice. To speak to an adviser face-to-face, please attend an International Student Advice drop-in session on Tuesday afternoons (14:30–16:30) or Thursday mornings (10:30–12:30). Students may also book individual 45-minute appointments which are available on Wednesday mornings and Friday afternoons. E: firstname.lastname@example.org T: +44 (0)20 7040 8831/8826/3262
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My visa says I need to register with the police. What should I do? If your visa indicates that you are required to register with the police, it is important that you do so as soon as you can. You will need to go to the Overseas Visitors Records Office (OVRO), which is located at 180 Borough High Street, SE1 1LH. More information about what you need to bring can be found at www.city.ac.uk/ visaadvice or by email on visaadvice @city.ac.uk I have a Tier 4 Student Visa. What do I need to know about this? If you are in the UK on a Tier 4 Student Visa sponsored by City University London, it is essential that you are aware of your responsibilities and of the responsibilities that the University has in relation to being your Tier 4 sponsor. Please make sure you refer to the information about this at www.city.ac.uk/tier4visasadvice
Do I need to have my passport and visa checked? Yes, the University is required to check your eligibility to study in the UK before you are permitted to commence your studies. This will occur at the in-person registration session. Please see www.city.ac.uk/new-students/ registration for more details.
Support at City Student Counselling Service here is the Student Counselling W Service and how can I get in touch? Location Level 1, Drysdale Building, Northampton Square Contact T: +44 (0) 20 70408094 E: email@example.com www.city.ac.uk/counselling
The Student Counselling Service is accessible, free of charge, for all City students. Here you can talk about anything that is troubling you with a professional and experienced Counsellor who is sensitive to the needs of all City students. The service is confidential. Initially, we provide lunchtime drop-in hours every weekday at 13:00 when you can come along for a consultation. After your consultation, you may be offered short-term individual counselling or longer-term group counselling. If you cannot get to the lunchtime drop-in, you may contact us to make an appointment at another time.
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Learning Success here is Learning Success W and how can I get in touch? Location Level 2, University Building, Northampton Square Contact T: +44 (0)20 7040 0246 E: d firstname.lastname@example.org; email@example.com; firstname.lastname@example.org www.city.ac.uk/studentcentre Opening hours 09:30–17:30 Monday to Friday (Thursdays 10:30–17:30)
The Learning Success team at City provides services in four areas: dyslexia support, disability support, mental health and wellbeing support and academic learning support.
Am I obliged to disclose a disability to the University? No, but if you register with Learning Success we can discuss adjustments which can help ensure that you are not disadvantaged while you are studying. We offer a confidential service and will only share information about you with your permission. Am I entitled to any additional funding because of my disability? Home students with a disability, mental health condition or learning difficulty affecting their ability to study are entitled to apply for Disabled Students’ Allowances (DSAs) through Student Finance England (SFE) or the NHS. More information can be found at www.direct.gov.uk/studentfinance or www.nhsbsa.nhs/Students.aspx.
Are international students entitled to any support? While international students are not eligible to apply for DSAs, they are entitled to ‘reasonable adjustments’ to help them study. You should book an appointment with Learning Success for further advice.
Chaplaincy and Faith Advisory team Where are the Chaplaincy team and how can I get in touch? Contact T: +44 (0)20 7040 4219 E: email@example.com www.city.ac.uk/intranet-faith Opening hours 09:30–17:30 Monday to Friday
What services are provided? • Faith support • Information on local religious communities • General pastoral care • Interfaith dialogue resources • Bereavement advice The Chaplaincy team is the University Faith Advisor, the University Imam and four Honorary Assistant Chaplains. Visit the intranet or www.city.ac.uk/ new-students for more information.
Is support from the Chaplaincy team available to everyone? Yes, support is provided to people of all faiths and none. The Chaplaincy team provide general guidance for anyone in need and act as a “listening ear”. The chaplains are available to everyone and you can ask to talk to any of the team.
How does the University support my religious practice? The University provides rooms in the College Building for students and staff of all faiths to use for prayer and reflection during term-time from Monday to Friday. Details of the rooms and times available can be found on the student intranet in the “Faith” section.
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For Muslim students and staff, ablution facilities and additional rooms for Maghrib prayers are also available during the week. Friday prayers for Muslim students and staff are led by the University Imam at Tompion Hall, a two-minute walk from the Northampton Square campus.
Support at City Student Health Service Where is the Student Health Service and how can I get in touch? Location Level 1, Drysdale Building, Northampton Square T: +44 (0)20 7040 5999 E: firstname.lastname@example.org www.city.ac.uk/student-health Opening hours 09:00–17:00 Monday to Friday (Thursdays 10:30–17:00) Drop-in Clinic 13:00–15:00 Times may vary out of term time.
Our Health Service, run by a nurse, can help with: • General health information • Registering with a General Practitioner (GP) • Support with disabilities • Minor illnesses or injuries • Giving up smoking • Contraception • Meningitis and MMR vaccinations • Rest room facilities.
I am an international student: can I register for NHS Services? As long as you are registered on a course at City for six months or more you are entitled to NHS care. You will need to register with a GP in the area you are living in the UK. For information on how to do this, contact the student health service or visit our intranet.
What immunisations are recommended in the UK? Adults should have the following vaccines: • Tetanus • Diphtheria • Polio • MMR (measles, mumps, rubella) • Meningitis C Vaccine: If you are under 24 years of age it is strongly recommended that you have the Meningitis C vaccine.
What should I do if I am unwell? If you feel unwell or need urgent help or treatment you can: • Contact the Nurse Advisor at the Health Service during office hours • Visit a NHS Walk-in Centre. The nearest one to the Northampton Square campus is the Angel Medical Practice, 34 Ritchie Street, London N1 0DG. T: +44 (0)20 7837 1663. It is open Mon–Fri 08:00–20:00, Sat–Sun and Bank Holidays 09:00–18:00 • Call NHS Direct or visit the NHS choices website: www.nhs.uk/ Pages/HomePage.aspx T: 0845 4647 • Contact your GP • In an emergency, visit the nearest Hospital’s Accident and Emergency (A&E) department or call 999.
Career & Skills Development Service Where is the Career & Skills Development Service and how can I get in touch? Location Level 1, Drysdale Building, Northampton Square T: +44 (0)20 7040 8093 E: email@example.com www.city.ac.uk/careers www.facebook.com/cityunicareers Opening hours 09:00–17:00 Monday to Friday (Thursdays 10:30–17:00)
The Career & Skills Development Service is here to support you from your first day. Whether you already know what you want to do, or you are open to new ideas as you explore the graduate arena, come and visit us. We provide valuable advice and guidance throughout your time at City. The sooner you engage with us, the better: don’t leave it until your final year. Come and see us during our Welcome Week events, sponsored by RBS Group (see page 2 and 3), for your chance to win exciting prizes! We offer: • Careers information advice and guidance • Daily one-to-one appointments for curriculum vitae (cv) guidance, application checking, career coaching and tailored mock interviews
Student Enterprise and Entrepreneurship Where is the Enterprise Office and how can I get in touch? Location Enterprise Office, Room K201, Myddelton Building, Goswell Road T: +44 (0) 20 7040 8726 E: firstname.lastname@example.org www.citystarters.co.uk Opening hours 09:00 – 17:00 Monday to Friday
• Access to hundreds of part-time jobs, internships, placements, graduate roles and volunteering opportunities. Register for part-time jobs through our internal temping agency, Unitemps • Exposure to a diverse range of employers on campus and industry specific events throughout each term.
How do I make appointments, view events, internships and access part-time work off campus? Log into the City CareersHub using your City username and password: www.city.ac.uk/careers How do I register with Unitemps? Log into www.unitemps.co.uk to register your details and search for jobs on campus.
What does the Student Enterprise and Entrepreneurship team do? We support the ‘can do’ culture of innovation at City by educating and inspiring the next generation of student entrepreneurs. If you’re interested in enterprise and entrepreneurship and want to start the next big thing, or find work experience and internship opportunities with London’s most exciting and dynamic start-up companies, then we’re here to help. Visit the www.citystarters.co.uk microsite to find out more about all the entrepreneurial activities, seminars, competitions and networking events happening at City, book to attend events and sign up to meet like-minded students and successful entrepreneurs from London’s thriving start-up community.
How can I find out more? Look out for our information stand in the College Common Room during Welcome Week. We’ll also be at the Students’ Union Freshers Fair on Wednesday 25th September and you can join us for the City StartAbout treasure hunt on Friday 27th September. I have a great business idea, how can you help me? We’re passionate about helping student entrepreneurs and start-ups. We do this through running inspiring events, seminars, competitions as well as one-to-one advisory sessions. If you have a business idea, brilliant! Make sure you enter CitySpark, our annual student enterprise competition. You can also find out more about how to set-up and run a business at our weekly Bootstrap Business Seminars during Semester 1 and book a slot at one of our monthly Start-up Surgeries throughout the year. To find out more, visit: www.citystarters.co.uk.
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Get involved Student Development and Outreach Where is Student Development and Outreach and how can I get in touch? Location Career & Skills Development Service, Level 1, Drysdale Building, Northampton Square Contact T: Widening Participation Team: +44 (0)20 7040 4242 City Volunteering Team: +44 (0)20 7040 8992 E: email@example.com volunteering @city.ac.uk www.city.ac.uk/widening-participation; http://volunteering.city.ac.uk; www.city.ac.uk/mentoring Opening hours 09:00–17:00 Monday to Friday (Thursdays 10:30–17:00)
The Student Development and Outreach team is responsible for Widening Participation programmes, professional mentoring and community volunteering. We can help you become a Student Ambassador, a role in which you will work with young people in London to promote higher education, help raise aspirations and attainment and contribute towards a fairer society. We also support community volunteering and we can help if you want to commit to a charity or community group or if you want to set up your own project. Finally, our professional mentoring scheme allows you to apply for a mentor who works in a field you are interested in. 12
What makes a good Student Ambassador? We are looking for students who enjoy working with young people and are organized, responsive and committed. The role requires you to be outgoing, friendly and approachable. What is the rate of pay? £7.37 per hour How do I become a Student Ambassador? We will be looking to recruit new Ambassadors in the first term (deadline 12:00, October 11th 2013). Fill in the application (available on our website and in the Careers Centre) and return it to the team before the deadline. If successful you will be invited to interview.
What volunteering opportunities do you have? We offer over 250 opportunities to volunteer with various organisations, charities and community groups across London. To search through opportunities, please visit our website: volunteering.city.ac.uk. How do I apply to volunteer? Use the website to search for keywords around what you’re interested in, or use the suggested search fields to start getting some ideas. If you see an opportunity you would like to apply for, then you will need to register on the system. Click the ‘Register’ link on the homepage and fill in your details. After you have registered, you will be able to apply for opportunities online.
Sport and Leisure Services Where are the Sport and Leisure Services team based and how can I get in touch? Location J Building, on the corner of Sebastian Street Contact T: +44(0) 20 7040 5619 E: firstname.lastname@example.org www.city.ac.uk/sport www.facebook.com/sportatcity Opening hours 09:00–18:00 Monday to Friday (Thursdays 10:30–18:00)
We can help with enquiries about representational sport, the IntraCity sport programme, individual sports, the Campus physical Activity programme (C.A.P.) and the wellbeing programme (including yoga and pilates). We can also help you with any general health and fitness enquiries and with organising your sports membership ID cards.
What Sports are on offer at City? • American Football • Basketball • Badminton • Cricket • Cheerleading • Fencing • Football • Golf • Hockey • Indoor climbing • Netball • Rugby • Squash • Table Tennis • Tennis • Ultimate Frisbee • Volleyball All our team trials are inclusive and open to everyone.
What’s the difference between IntraCity Sport and Representational Sport? Our Sport England-funded IntraCity Programme is designed to help develop friendships between fellow students within their own and other Schools. Students of all abilities are encouraged to take part: all that is required is the desire to participate and an enthusiasm for team sport. Badminton (Fridays), Basketball (Tuesdays) Football (Mondays) Volleyball (Thursdays) are played at COLAI (City of London Academy Islington): see our website for more information on how to find COLAI. Representational sport is where sports teams compete in either the British Universities & Colleges Sport Leagues (BUCS) or the London University Sports League (LUSL), playing against teams from other universities on Wednesday afternoons. Visit our website to read more about representing City, training sessions, venues, fixtures and Captains’ profiles. We also support individuals who take part in other sports and wish to compete in other national competitions. Contact us for more information.
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What does the Campus Physical Activity Programme involve? C.A.P. offers a variety of activities including Yoga, Pilates, spinning, box circuits and Zumba. Check the sports and leisure website to view the full C.A.P. timetable. Group exercise classes help build a fun, social network, inject new energy into a hectic daily routine and contribute to a healthier lifestyle while at university. There are opportunities to pay as you go or to buy a number of classes at a reduced rate.
Students’ Union Where is the Students’ Union and how can I get in touch? Location Students’ Union Office, University Building Opening hours 09:00–17:00 Monday to Friday
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What is the Students’ Union? The City University London Students’ Union (CULSU) is here to help students have a great time at University. All students are automatically part of CULSU once enrolled. We ensure that the student voice is heard by listening to what you want; lobbying on your behalf within and outside the University; and campaigning to improve your experience at City. We also support clubs, sports and societies to help them flourish and organise regular events in Saddlers Bar. Your Union is led by three students who are elected by you each year and take a sabbatical year to represent students at a senior level within the University. Your Students’ Union sabbatical team this year are (from left to right), James Perkins (Vice-President, Education), Giulio Folino (President) and Rima Amin (Vice-President, Activities and Development). All Schools also have their own part-time School Representation Officer, as well as individual course representatives who work hard to collect your views and make sure they are fed back to the University. There are also part-time officers who work on representation activities for specific groups, including international, women, black, disabled and lesbian, gay and bisexual students. There will be elections in October to recruit new student representatives, so look out for opportunities to get involved!
Are there any clubs and societies I can join? CULSU supports over 80 clubs and societies which cater for a broad range of activities and interests, from photography to snowboarding, cheerleading to politics. If you can’t find a club or society to suit your interest, we can help you start one. We also provide a range of structured volunteering opportunities. For example, if you are interested in journalism and video production you can join the student media team which produces a regular print publication, online articles, podcasts and video reports: you can find out more on the Union website. If you are a postgraduate law student, you can volunteer in the Union Support Service (USS), our advocacy and advice unit. Look out for more information in the Freshers Fair.
What is the Union Support Service (USS)? The Union Support Service is our advocacy and advice unit run by professional staff and a team of trained student advisors. This peer-to-peer service provides free, professional and confidential support to City students dealing with academic problems, including submitting forms for appeals and extenuating circumstances and accusations of academic misconduct, and is independent from the University. E: email@example.com What does the Union organise? The Union organises weekly club events on Wednesday evenings and other events through the year in Saddlers Bar. We also arrange bigger events such as end-of-term parties, the End of Year Ball and the social side of the annual Varsity sporting event. Check our website regularly, and look out for posters around campus for more details. What is a NUS Extra Card? If you are looking for a bargain, make sure that you purchase an National Union of Students (NUS) Extra card. This card gives you discounts and opportunities to enter competitions in high street and online stores around the UK. You can purchase the card for £12 online or by visiting the Students’ Union office. www.nus.org.uk/en/ nus-extra
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Academic life IT Services Where is the IT Service Centre and how can I get in touch? Location Level 1, Drysdale Building Contact www.city.ac.uk/itservicedesk Opening hours The IT Service Desk operates a remote support service 24 hours a day, 365 days a year. You can dial +44 (0)207 040 8181 and an operator will be happy to assist you. The IT Service Centre is open for face-toface support during the following hours from Monday to Friday: Term time: 08:00–20:00 Non-term time: 08:00–18:00
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How and where can I use computers on campus? Your university login ID was assigned during the online registration process. You will need this ID to access the computers in our labs. Our 24-hour labs can be found in EG03, EG04 and EG05 in the Drysdale Building. We also have labs in the University and College Buildings that are open during the day. Where can I get my password? Your password was set during the online registration process. It contained a combination of letters and numbers with at least one capital letter. If you have forgotten your password or would like to change it to something more memorable please visit www.city. ac.uk/changepassword. How can I access my University email? You can access your email online by visiting https://email.city.ac.uk.
What is Moodle? Moodle is the University’s Online Learning Environment, providing access to module handouts, activities, online assignment submission and communication tools. Moodle is available online 24 hours a day, except for periods of maintenance between 07:00 and 09:00 on Tuesdays. How do I access Moodle? On campus, click on the Moodle desktop icon. Off campus, open a web browser – we recommend Firefox – go to moodle.city.ac.uk. Login with your computing services username (e.g. ab123 or abcd123) and password.
Where do I go for Moodle support? For queries about module enrolments and administration problems speak to your course officer or administrator. For technical problems using Moodle or your computing services account or password contact the IT Service Desk.
Library Services Where is the Library and how can I get in touch? Location Each campus and online. Contact E: firstname.lastname@example.org www.city.ac.uk/library Opening hours Visit our website to find opening hours for each of our libraries.
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How can I use the Library? Your City ID Card is also your Library card. Don’t forget to bring it with you every time you come to the Library as you will need it to swipe in and to borrow books.
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When can I use the Library? Library buildings have long opening hours, including evenings and weekends during term-time: check our website for full details. Don’t forget that online resources can be accessed 24 hours a day. How can I find the books I need? It’s easy to find the books you need: just use our online library catalogue. You can type in any key word or author name and the catalogue will tell you where to find it in the Library. Don’t forget to make a note of the shelf number if it’s a print book, or just click to log in for online resources. Where is the Library catalogue? You can access the catalogue over the web, wherever you are, or you can use one of the dedicated catalogue PCs in the Library. We also have a mobile app if you want to check books and online resources while you’re on the go. How many books can I borrow? You can have up to 15 books at any one time. Where can I study? The Library has quiet areas where you can study and separate areas where you can work together in small groups.
Can I read books and journals online? Yes! We have thousands of online books and journals – you can see all of these through our Library catalogue. How can I get help? See our online guide on getting started in the Library: libguides.city.ac.uk/ newstudents Check out our online subject guides for more help: libguides.city.ac.uk/home Each School has a dedicated Subject Librarian you can contact: libguides. city.ac.uk/subjectlibrarians You can find lots of useful help for studying via Upgrade: www.city. ac.uk/upgrade.
Academic life Schools City University London has six Schools: the School of Arts & Social Sciences, Cass Business School, the School of Engineering & Mathematical Sciences, the School of Health Sciences, the School of Informatics and The City Law School. Each School is committed to providing undergraduate, postgraduate and professional degrees that are inspiring, challenging and relevant. Each School will run its own welcome activities during the first weeks of term, when you will find out more about your course, meet with your personal tutor, register for modules and get to know your fellow students. Details of these activities can be found at www. city.ac.uk/new-students. During these first weeks you can also find out how to become a student representative for your course. Lecture timetables are available on the City intranet, at https:// intranet.city.ac.uk. Be sure to access Moodle (see page 12) to access information about your studies.
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School of Arts & Social Sciences
School of Engineering & Mathematical Sciences
The City Law School
Dean: Professor Andrew Jones
Dean: Professor Roger Crouch
Social Sciences AG20, College Building
Undergraduate Office C108, Tait Building
Undergraduate and Postgraduate Academic Office FG07, Innovation Centre
E: email@example.com T: Economics: +44 (0)20 7040 0157 International Politics: +44 (0)20 7040 4587 Psychology: +44 (0)20 7040 8583 Sociology:+44 (0)20 7040 8527
T: +44 (0)20 7040 6051
Arts A129, College Building E: firstname.lastname@example.org T: Creative Industries: +44 (0)20 7040 3400 Journalism: +44 (0)20 7040 3323 Music: +44 (0)20 7040 8284
Cass Business School Dean: Professor Steven Haberman www.cass.city.ac.uk Undergraduate course office E307, Drysdale Building E: email@example.com T: +44 (0)20 7040 4040
Postgraduate Office (Engineering) C105, Tait Building T: +44 (0)20 7040 4014 Postgraduate Office (Aviation and Maritime) C123, Tait Building
Dean: Professor Carl Stychin
E: firstname.lastname@example.org T: +44 (0)20 7040 3309 Postgraduate Professional Office 4, Grayâ€™s Inn Place E: email@example.com T: +44 (0)20 7404 5787
T: +44 (0)20 7040 8135
School of Health Sciences Dean: Professor Stanton Newman Associate Dean, Director of Undergraduate Studies: Dr Martin Steggall Associate Dean, Director of Postgraduate Studies: Dr Victoria Joffe www.city.ac.uk/health Student Help Desk Myddelton Street Building
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E: firstname.lastname@example.org T: +44 (0)20 7040 5000
School of Informatics Dean: Professor Roger Crouch www.city.ac.uk/informatics Undergraduate and Postgraduate Office A302, College Building T: +44 (0)20 7040 0248
Finding your way around Angel
City University London Farringdon
Barbican Old Street
Travel City is located in central London and has excellent transport links. The nearest London Underground stations to City are Angel (Northern Line) and Farringdon (Circle Line; Hammersmith & City Line; National Rail Services). Both of these stations are approximately ten minutes’ walk from Northampton Square. There are several bus routes which run by Northampton Square, including the following: 4, 19, 30, 38, 43, 55, 56, 73, 153, 205, 214, 243, 274, 341, 394, 476 For further information on public transport in London, please visit www.tfl.gov.uk.
Our neighbourhood During your first weeks at City, try to find the time to explore the local area. Just beyond the Myddelton Street Building, minutes from Northampton Square, Exmouth Market is one of London’s foremost ‘foodie’ streets, with restaurants and bars including Moro, Bincho Yakitori and Santore. During the week, many restaurants set up street food stalls offering reasonably priced lunches to take away. Around Angel, you will find plenty of shops (including major supermarkets), cafes, restaurants and bars. The area around King’s Cross is undergoing a complete transformation and new buildings, public squares and shops are opening all the time.
In Clerkenwell, close to Farringdon Station, there are more restaurants and bars, together with one of London’s foremost nightclubs, Fabric. Farringdon is also a vibrant design hub: look out for Clerkenwell Design Week in May. Shoreditch is a short walk from City and is one of London’s most exciting and diverse areas, with live music, art and design galleries and unique shops. Shoreditch is also where some of the city’s most innovative tech and digital start-ups are based. And don’t forget that from City’s main campus, it is just a short (20 – 30 minute) walk to the West End, where you will find theatres, cinemas, shops, restaurants, bars, a rich history and much more!
Student registration number: Computer Login: City email address:
Finding your way around Welcome Week Map 2013 Drysdale (E)
Building Key Social Science (D) College (A)
Sport and Leisure Services; Parkes Building
Level 1 Walkway Main Library and Library Graduate Centre
Santander Saddlers Bank, Bar Health Centre Student Counselling
Innovation Building (F) Career & Skills Development Service, Unitemps and Student Development and Outreach teams.
Level 1: Refectory Level 2: Student Centre Levels 3 and 4: In-person registration and ID card collection
College Common Room
To Myddelton Street Building: School of Health Sciences
153 towards Angel
153 towards Moorgate To Fabric Nightclub, 77a Charterhouse Street, EC1M 6HJ: CULSU Freshers Fair
IntraCity sports activities take place at: City of London Academy, Islington, Prebend Street, London, N1 8PQ
Facilities Key Entrance Accessible
Students’ Union Oﬃce
Oliver Thompson Lecture Theatre
4, 56 towards Barbican, Waterloo, Bart's Hospital
4, 56 towards Angel, Archway, Whipps Cross