2015 annual report

2015 ANNUAL REPORT Aging brings changes. We provide options.

You make choices.

Stoughton Area Senior Center 248 W. Main Street, Stoughton WI 53589 www.ci.stoughton.wi.us/senior (608) 873-8585 Our Mission: We are dedicated to the enrichment of the lives of older adults and their families by providing diverse programs, social services & volunteer opportunities.

2015 Year in Review Message from the Director: Reviewing a whole year can be difficult. It seems to go very fast, but many things happen in a year’s time. This year’s happenings brought changes to the Senior Center. While change is frequent and often hard, our staff has learned to focus on the silver-linings, and how they can best influence our operations.

Winter began with a very noticeable change with the renovation of our main floor. The construction was long and disruptive, however we’re pleased with the comfortable outcome. In the Spring, after months of prior survey research and partner-building, a trial of different lunch options from local caterers turned into a State-funded pilot attempt to revitalize the nutrition program.(See p. 6 for our other grant-funding successes.) In the Fall, we experienced staff changes with the resignation of Teressa Pellett and as well as with some Commission on Aging members (p. 2). We appreciate those individuals’ years of dedication to the Center and we wish them all the best in their future endeavors. While we miss those people who contributed so much, we recognize that sometimes change brings about new ideas and input that wasn’t there before.

Among all the change, what has remained constant is our mission to providing quality programs and services. So please look through this Annual Report, and celebrate with us on another successful year of serving older adults in the Stoughton community. I also ask you to ask questions and perhaps make other suggestions for change.

-Cindy McGlynn

Community Events/Partnerships:  Cell Phone Donations –RadioShack, community members  Christmas Day meals –VFW  Community Bingo -Various community groups  Computer Lab Equipment –Stoughton School District  Daily Sweet Rolls –Fosdal’s Bakery  Driver Safety Course –AARP  Facility Help -Community Living Connections  Flu Shot Clinic --Home Health United  Nutrition Classes –UW Extension  Grief Support Group facilitation -–Southern Care Hospice  Medication Review —United Way of Dane County, McGlynn’s Pharmacy  Medication Disposal & Sharps Collection –Stoughton Wellness Coalition  Ministry Care Teams -Covenant, Lakeview & St. Ann’s Catholic churches  Newsletter Distribution, Leaf Raking, Tech Expo, etc. -High School Kiwanis Key Club  Foot Care, Parkinson Exercise, Healthy Living with Diabetes Classes –Stoughton Hospital  Space for Center events –Vennevoll Clubhouse, Fire Dept., Covenant Lutheran Church  Thanksgiving Day meals –The Gathering Table  Volunteer Income Tax Assistance –IRS & WI Dept. of Revenue  Affordable Transportation and Homeless Programs —Stoughton United Ministries (SUM)

Want to partner with us? We are open to discussing new collaborations to better serve and advocate for older adults and their families. Please contact Cindy McGlynn at 873-8585.

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AdministrativeStructure Structure Administrative

Cindy McGlynn Director

Hollee Camacho Assistant Director

Jean Truss City of Stoughton Case Manager

Lisa Hanson Nutrition Manager

Kelly Janda City of Stoughton Case Manager

Teressa Pellett Program/Volunteer Coordinator

JoAnn Seymour City of Stoughton Case Manager

Kristin Ott Receptionist

Becky Kelly Albion/Dunkirk Case Manager

Senior Center Oversight Committees 1) Stoughton City Council’s Community Affairs & Council Policy Committee 2) Commission on Aging (COA) an advisory committee comprised of members from City Council, the Stoughton Area School District, residents of the City of Stoughton and surrounding townships.

Commission on Aging members are appointed by the Mayor of Stoughton and Town Chairs.

The COA and its committees are involved in all aspects of our Center. Their dedication, insights and hard work truly impact our Senior Center today and into the future!

2015 Commission on Aging Members Chair: Jeanne Schwass-Long (Dunkirk) Vice Chair: David Sharpe (Stoughton) David Bacon (Pleasant Springs) Robert Barnett (Stoughton) Appointed 10/2015 Sid Boersma (City Council) Kay Davis (Stoughton) Resigned 11/2015 Charline Fleck (Stoughton) Resigned 1/2015 Roz Gausman (Dunn) Appointed 11/2015

Lou Havlik (Stoughton) Appointed 12/20 Carol Heidenway (Dunn) Resigned 10/2015 Nan Hoffman (Stoughton) Appointed 2/2015 Ron Jensen (Albion) Don Mix (Stoughton) Mary Onsager (School District) Charlotte Snow (Stoughton) Betty Thompson (Rutland)

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Case Management Serving: City of Stoughton, Towns of Albion & Dunkirk The case management program links older adults age 55 years and older with services (i.e. food, financial, housing, legal, medical, social) to help individuals remain as safe and independent as possible in their own homes. A case manager’s range of practice include: community outreach, psychosocial & functional assessments, service plan development/implementation, case consultation, coordination & client advocacy. Issues addressed may include chronic illness, fall risks, social isolation, homelessness, mental health, dementia-specific illness & drug/alcohol abuse prevention.

Case managers partner with over 50 different agencies across municipal, county, state, federal and private non-profit organizations to coordinate services on their clients’ behalf. They receive referrals from hospitals, home health agencies, banks, housing organizations, other city departments, families and other community members. Referrals to case management may be anonymous. Confidentiality is followed with each client.

Emerging Trends Case Management Individuals Served Instances of Service

Our case managers are spending considerably more time with clients as their cases become more complex and the funding for resources shrink. Case management services are currently funded by the City of Stoughton, Dane County, and Towns of Albion and Dunn (see page 6 for details).

2015 276 2,362

Nutrition The nutrition program is supported by the City of Stoughton with funding from Dane County through the Older American’s Act. According to the Academy of Nutrition & Dietetics,” the cost of one day in a hospital is roughly the same cost as one year of meals through Older American’s Act nutrition programs; and the cost of one month in a nursing home is the same cost as providing midday meals, five days per week, for seven years.”

Please call for more information about how our meal program may assist you or a loved one.

Meals are catered by Dane County’s Consolidated Foods. Volunteers package, deliver and serve them every weekday.

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Nutrition Program

Total Visits

Total People

Meals at Senior Center

2,876

210

Home Delivered Meals

13,799

129

Information & Assistance The Stoughton Area Senior Center serves as a clearinghouse of information and supportive resources for older adults, their families, the community and agencies that serve people over the age of 55. Through national accreditation the Center has met the best-practices and industry standards for senior centers, and by way of this process we continue to strengthen our advocacy role for the community’s aging population. Every employee has a part in providing information and assistance through one-on-one interactions, public education, equipment loan closet, support groups (Alcoholics Anonymous, Caregiver, Grief, Multiple Sclerosis, Low Vision and Parkinson’s Disease), printed and online publications (Yahara Senior News, Stoughton Senior Service Guide, File of Life emergency information packets, and website) and in the coordination of assistive programs and services offered at the Senior Center.

Total Visits

Total People

Blood Pressure

182

20

Individuals Served

Foot Care Clinic

406

118

Instances of Service

Flu Shot Health Fair

100

100

Equipment Loan Closet

243

146

Support Groups

326

80

Health/Support Services

TOTAL

1,257

One-on-One Interactions

2015 593 3,835

One-on-one Information & Assistance is one-time staff help with isolated issues (i.e. general questions with Medicare, where to get tax assistance, help finding a phone number, etc.).

Emerging Trends Social and demographic trends are making information and assistance services increasingly important to the average family as Americans live longer and require more help to cope with chronic conditions and frailties. With numerous overlapping federal and state programs, older adults, their caregivers and family often need help to understand what services are available and whether they qualify. Often, the family members who support older adults are either working long hours or live in other cities or states. Beginning with a simple phone call, email or quick check on our website, an older adult or a family caregiver can receive up-to-date information on a wide range of community-based programs and services. This can range from where one can get a flu shot, to how one can apply for medical assistance. As the community hub for older adult resources, the I&A program saves time for individuals and families and increases the opportunities available for older adults to make informed, safe & healthy decisions.

Community Services The Senior Center provides a computer lab and meeting space for citizens of all ages. Our staff continually fields questions and calls for agencies that utilize our space like the Community Action Coalition, Energy Assistance, Experience Works, Financial Counseling, Mobile Outreach for Seniors Team (MOST), Prevention & Intervention Center for Alcohol & Other Drug Abuse (PICADA), Stoughton Area Resource Team (START) and Dane County Veterans Assistance.

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Volunteers THANK YOU! We are so thankful for our volunteers’ skills and time. This year’s total volunteer hours (9,827) represent the time of almost five full-time staff; that’s close to $210,000 in employment according to the Wisconsin rate of the national value of volunteer time! Want to join in the fun? Pick up a volunteer application or call 873-8585 today!

On-Site Service People volunteer at the Center in many ways such as organizing and leading programs, front desk reception, committee participation, maintaining our loan closet helping with our nutrition site, office tasks, gardening, distributing publications, decorating and many other projects that contribute to our facility’s operation. Opportunities range from one-time to ongoing projects.

Musical volunteer favorites, Catfish River Revue (right corner) performed 3 times!

Volunteer Assistance Hours People On-Site Service Commission on Aging

148

15

Committee Meetings

35

9

1,922

29

696

24

2,143

14

Loan Closet

46

3

Receptionist

741

14

Food Pantry Delivery

27

3

Friendly Visitor

96

3

145

42

Meals on Wheels Driver

1,815

46

RSVP Driver/Coordinator

1,921

24

TOTAL

9,827

184

Facility Assistance Instructor/Activity Leader Kitchen Volunteer

Wine Making, Volunteer Instructor Ed Gregorich

Off-Site Service Many hours of volunteer work are devoted to older adults in the community who do not even set foot in the Senior Center. The RSVP Driver service is a program in which volunteer drivers deliver meals or provide rides to medical appointments for people 60 years & older. –Many thanks to Richard Hoffman for his 607 hours toward coordinating and driving for this program!

The Friendly Visitor Program links trained volunteers to visit with homebound seniors. *While other volunteers, including the High School Key Club, provide indoor and outdoor home chore assistance (i.e. shoveling, yard work, safety repair, etc) to the homebound. These volunteers, including those who deliver meals or food pantry items, report back to our staff when clients may need extra support or assistance.

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Off-Site Service

Miscellaneous Chores* Key Club, High School

Financial Report Thank You! We take great pride in providing opportunities for all older adults, no matter what their interests and abilities may be. Through their contributions of time, skills, energies and funding, our volunteers and participants assist greatly in making our programs and services possible.

In 2015 we applied for, and were fortunate to receive, several grants to support our nutrition program, and for further and upcoming renovations to our main floor, kitchen and Mandt Room. See box below for the grant funding breakdown.

We are so grateful for the many generous gifts which contribute to the success of the Senior Center and make our mission “to enrich the lives of older adults and their families” a reality.

March for Meals: NBC15 News John Stofflet delivered meals with Bill & Corky Buchanan

Dane County Nutrition Case Management

$24,130 $39,510

OPERATIONAL INCOME: $513,767 City Support, $314,926

Townships

61%

Senior Center Operating Costs Albion --Dunkirk $9,000 Dunn $14,853 Pleasant Springs $10,000 Rutland $8,504

Donations/Grants, $95,657 19%

9%

County Funding, $60,827 Township Support, $42,357

12%

Township Case Management Albion $750 Dunkirk $2,000

OPERATIONAL EXPENSES: $513,767 Salaries & Benefits, $424,917 Maintenance, $22,958

81%

City of Stoughton

Programs & Supplies, $38,786

All remaining personnel, insurance and operating costs.

Donations

$40,907

Utilities, $23,142

1%

4% 8%

Employee Training, $3,964

4%

Grants Meals on Wheels Association America’s March for Meals, (dining equipment/advertising) Meals on Wheels America/Subaru Driving the Movement, (meal site storage/supplies) WI BADR Nutrition Revitalization (issued through County) (extra meal option in 2016) Bryant Foundation (Vol./Pgrm Coord. position, Mandt Rm remodel, programming/marketing)

$2,000 $1,750 $4,000 $47,000

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Programs & Events Diverse programming for a diverse population For an expansive range of generations (55 to 100+ years), the Stoughton Area Senior Center promotes activities for growth, life-long learning, leadership, intergenerational interaction and socialization. Last year, 1,407 registered participants and 4,261 guests* signed in to participate in an event over 28,800 times. Our website received an average of 3,807 monthly hits, & 1,891 unique hits; over 50% increases from 2014!

Be an Artist for a Day class

Whether you are a current active participant or have never set foot here, we continually strive to offer something of interest. As the number of those in the workforce or who provide in-home care to loved ones increases, our creative efforts to provide attractive and helpful programming must too! We invite your ideas and assistance in reaching this ever-increasing, ever-changing diverse population.

* Please use your card! When visiting, please sign-in with your card to provide statistics that are unavailable with guest sign-ins. Ask staff for help.

NEW Offerings in 2015  Stoughton Library Book Discussions  Classic Movie Fridays  Local Attorney Hours  Parkinson Group meets monthly!  New Presenters for Lunch & Learn  Drum Circle with John Duggleby  Patsy Cline Tribute, by Karen Wickham  Healthy Aging monthly series: Nutrition,

Heart Health, Building Muscle Mass, Stroke Prevention, Dental Health, Brain Health, Benefits of Reiki  Build a Birdhouse Workshop  Mary Todd Lincoln, by Jessica Michna  A Visit with Mark Twain, by Dave Ehlert  Transit Solutions’ trips to Cabela’s  Kitchen Band with John Duggleby  Chair Yoga now on-site!  Why We Love the Packers Talk  Homemade Wine-Making  Door Prizes during Senior Center month  Canasta  Tour of Livreise, Norwegian Center  Felting Demonstration  Be an Artist for a Day  Dementia Caregiver Support Group

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Line Dancing

Programs & Events

Total Uses

Total People

Skill Development

4,894

316

Fitness & Wellness

3,327

138

Social & Recreation

15,710

549

Meetings/Meals/Health Services

4,942

576

TOTAL

28,873