MURRIETA FIRE & RESCUE

F. Community Priorities, Expectations, and Performance Goals

Mission Statement

Duringthe 2021strategicplanningprocess, aworkgroup ofMFR’sinternalstakeholdersmetto reviewtheexistingmissionandcollectivelyagreedtothefollowing:

Murrieta Fire & Rescue is a progressive team committed to serving our community by providing all risk emergency and non-emergency services.

MFRhasincorporatedannualstrategicplanningretreatsinOctoberforthepurposeofupdating themission,vision,values,andgoalsforthecomingyear. Theretreatsprovideanopportunityto makeadjustmentsinordertokeeptheplancurrentandrelevantandtocelebratewhathadbeen accomplished.

Community Service Priorities

Inorderofpriority,thefollowingthemeswereidentifiedasprioritiesduringthe 2021strategic planningprocess:

Verbatim, in order of priority, the following are the 48 expectations identified during the 2021 strategicplanningprocess:

1. Respond with appropriate resources, within a timely manner, to any and all emergencies within the city. Prompt/rapid response to emergencies. Response times are better than industry standards. Rapid response time. Timely response to calls. Rapid response to 911 calls. Response times to emergency situations would constantly improve. Timely response to medical aids and fire suppression calls. Respond fast with adequate staff. Expeditious response to fire emergencies. (76)