Strategy
What we will do in 2012 - 2013
4.5
4.5.1
Complete the review of all Section 86 Committees of Council.
Community and Cultural Development
4.5.2
Commence property revaluations in accordance with Valuer General best practice guidelines and in time for City of Greater Bendigo 2014 budget considerations.
Valuations
4.5.3
Implement improvements to capital expenditure delivery.
Contract and Project Co-ordination
4.5.4
Quarterly reporting and monitoring of progress on annual actions contained in the Council Plan.
Strategy
4.5.5
Implement recommendations arising from review of City of Greater Bendigo grant making activities.
Community and Cultural Development
4.5.6
Achieve set standards in customer support in first call resolution, abandon rate and answering customer enquiries.
Customer Support
4.5.7
Prepare for Council elections and develop an induction program for new and returning Councillors.
Executive Services
4.5.8
Develop Councillors ‘Extranet’ to facilitate ongoing communication and provision of information to Councillors.
Executive Services
4.6.1
Review State guidelines and tools to establish mechanisms for inclusion of social procurement into tendering processes.
Contract and Project Co-ordination
4.6.2
Focus on improved project management methodology, including preparation of a business case prior to funding capital projects and demonstrated community need (best value reporting requirements).
Contract and Project Co-ordination
4.7.1
Review and refine emergency management policy and practices.
Risk Management
4.6
4.7
Demonstrate strong corporate governance.
Strengthen project management capacity, planning and delivery.
Provide emergency management co-ordination and response as required.
Key documents
Lead responsibility
Council Plan 2009/13 (Updated 2012) 33