68 - Summer 2017

Information You Can Use

SUMMER 2017

Say hello to Ladder 11

Extending McEachern Greenway Don’t feed the grease goblin

City Council

Sam Leder District 1

Brian King District 2

Ella Mae Small District 3 Mayor Pro-Tem

Alfred M. Brown, Jr. District 4

W. Lamar Barrier District 5

Jennifer H. Parsley District 6

Congratulations Chargers!

Cox Mill High School Chargers are the 2017 NCHSAA 3A Men’s Basketball State Champions!

Full article on page 8.

John A. Sweat, Jr. District 7

The Concord City Circular is produced quarterly by the City Manager’s Office to provide Concord citizens with information about current activities of the City of Concord. It contains items that will help make it easier for you to do business with the City.

Your comments and questions are welcomed. Please send them to: Concord City Circular P.O. Box 308, Concord, NC 28026 or call 704-920-5210 or e-mail franzese@concordnc.gov. designed by

Granite Sky Civic

In this Issue:

COVER PHOTO: CITY OF CONCORD/MATT SELLERS

From the Mayor | Manager’s Notes . . . . . . . . 3 Here We Grow . . . . . . . . . . . . . . . . . . . . . . . 4 New Ladder 11 . . . . . . . . . . . . . . . . . . . . . . . 5 McEachern Greenway Extension . . . . . . . . . . . 6 2017 Jo Atwater Award . . . . . . . . . . . . . . . . . 7

Visit concordnc.gov to subscribe to the CityLink email newsletter, and receive weekly updates and information about Concord direct to your inbox.

Charger Day . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Grease Disposal . . . . . . . . . . . . . . . . . . . . . 10 Concord 101 . . . . . . . . . . . . . . . . . . . . . . . 11 Quarterly High Performers . . . . . . . . . . . . . . 13 New Bark Park Play Area . . . . . . . . . . . . . . back

2 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

Get Connected Get connected with Concord through Facebook and Twitter!

Simply scan the QR code with your smartphone or go to facebook.com/concordnc and twitter.com/ConcordNCgov.

From the Mayor

Manager’s Notes

J. Scott Padgett

Brian Hiatt, Concord City Manager

A blooming tribute

Improved bond ratings reflect Concord’s growing economic diversity

As we move from spring into summer, I wanted to share a moving tribute and reflection sent to me by the family of Concord resident Ravinder “Ravi” Prakash, who passed away last year. Much like the seasons of the year, the plants and other wildlife around us were created to give us beauty in our environment and the understanding that life is an ever moving, ever changing, and temporary existence. May we all spend our time together doing as much good as we can, to leave the world better than we found it.

Recently, Fitch Ratings announced its upgrade of the City of Concord’s Issuer Default Rating (IDR) to AAA from AA+. Fitch joined Standard & Poor’s who earlier indicated Concord’s general obligation debt was at an “implied” AAA rating, meaning if the City had outstanding general obligation debt, the bonds would be AAA rated by S & P.

Ravi loved taking long walks with his spouse, Dr. Hemant Prakash.

Many of their daily walks were along Concord’s McEachern Greenway.

Ravi also loved daffodils, and when he passed away in February of 2016, his wife, along with son Rohit and daughter Sarita, longed to create a memorial for him.

Hemant revealed her husband’s wish to see flowers blooming along McEachern Greenway to our Parks and Recreation and Buildings and Grounds staff. Once the City and family agreed on a project scope and maintenance plan, arrangements were made for a memorial bulb planting near McGee Park.

These upgrades enable the city to save taxpayers’ money when issuing General Fund debt, as higher ratings generally lead to lower interest rates. The financial flexibility highlighted in the Fitch report also reflects the conservative debt issuance practices our elected officials have adopted over the years as the document noted “the rating further reflects the city’s exceptionally strong gapclosing capacity and low long-term liability burden.”

While the report notes the city’s “strong budget management,” the ratings also reflect on the City’s economy. For example, one important factor has been the diversification in the City’s tax base. Local Governments with an over reliance on residential tax bases struggle to provide quality services with a reasonable tax rates, so Concord has worked hard to diversify its economy over years with a focus on commercial and industrial development as the City grows.

Fitch, like Standard & Poor’s, also rated the City’s limited obligation bond rating at AA+, an increase from Fitch’s previous AA rating.

Travelers from several states and other countries came to Concord in early October joining Ravi’s family, friends, and neighbors to plant over 1,000 daffodil bulbs in his memory. Among those in attendance were several former recipients of the Prakash Scholarship. This spring, their work resulted in a beautiful display in McGee park and the surrounding McEachern Greenway. Perhaps you were able to see it.

Another key to diversification is avoiding over dependence on one large taxpayer and/or employer, or even type of employer. This factor has negatively influenced bond ratings of many municipalities over the years with the fear of what happens when a downturn impacts that particular type of business. If the local tax base is too reliant on residential growth and a few business to generate much of its revenue, the local government is viewed as vulnerable and a more risky investment. Unlike many other states, North Carolina local governments are largely limited to property and sales taxes to provide General Fund services, so diversification within these narrow revenue sources is essential.

A retired engineer, Ravi Prakash held a special interest in educating young people of Concord and worked with

For example, just fifteen years ago Concord’s top 5 taxpayers made up over 28 percent of its tax base. Today,

continued on page 15

continued on page 15 concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 3

BUILDING NORTH CAROLINA One Hometown at a Time

Impressive numbers. Solid results.

79%

$802 billion of all taxable property in the state lies within municipalities

80%

3,446,679 of all jobs in the state are within municipal boundaries

75%

$92.9 billion of all retail sales in the state occur in municipalities

73%

of NC residents rate the quality of life in their town or city as excellent or good within municipalities

540 cities and towns. Countless opportunities.

Here We Grow is an initiative led by the North Carolina League of Municipalities and its 540 members. This initiative is based on a simple, powerful idea: when each of us does better, we all do better.

It all starts in hometowns across North Carolina— where investments in streets, in water and sewer systems, in historic revitalization, in parks and other amenities, and in downtown redevelopment are creating jobs, fostering business expansion and improving the quality of life. It’s where business owners and municipal officials are working handin-hand, at the ground level, to clear a path for

4 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

prosperity. The result is a stronger economy and more opportunity for every citizen in the state.

This is an important story. So we’re empowering cities and towns to tell their own, unique version of it. Doing so, we want to ensure that North Carolina cities and towns continue to have the tools, the resources and the freedom to pursue their visions of the future, and that North Carolinians know about their city or town’s contributions to the state’s economic success.

Visit HereWeGrowNC.org to read stories of what’s happening in North Carolina today, right now.

© 2017 Here We Grow. All Rights Reserved.

PHOTO: CITY OF CONCORD/MATT SELLERS

It takes 61 vehicles for the Concord Fire Department to get the job done every day. With 15 front line response vehicles (known as apparatus in the firefighting world) and dozens of reserve and support vehicles, the new Ladder 11 is sure to stand out from the crowd. The department placed its 2017 Pierce Arrow XT with a 105-foot ladder in service in May. The ladder is equipped to respond to hotels and other multi-story structures along Bruton Smith Boulevard and the surrounding area, but will likely be visible wherever needed in the Battalion 2 response area, roughly everything west of US 29.

The first thing many observers will notice about Ladder 11 is the paint scheme (or livery) is different than most of the existing apparatus in service. For over 20 years, most Concord engines, rescue companies, and ladders have been delivered with a two-tone white on red design. Ladder 11 is mostly red with a black stripe, ladder, and wheels. When asked about this, Deputy Fire Chief Jake Williams, who led the process to build Ladder 11, said, “we went back to a solid, one color truck because it saves money and it is easier to keep clean. We also thought the black graphics complemented the new black and white Police vehicles that were introduced last year.”

Ladder 11 was purchased for $1,019,864 through the H-GAC Cooperative Purchasing Program, and delivered

by Atlantic Emergency Solutions with an additional $100,000 in specialized equipment. H-GAC assists

The new

LADDER

11

brings an updated look to Concord's fire trucks

continued on page 14 concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 5

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McEach er n

a y w ext n e e en r G s

After years of planning, work to extend the popular McEachern

Additional

M

Greenway in Concord’s center-City area started in March. The Harold B. McEachern

savings were

OV

Greenway is one of the community assets operated by the City of Concord Parks and

ES AHE

Recreation Department.

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achieved with in-house design, property acquisition, and construction

management provided by the

City’s Engineering Department.

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Engineering staff began work on a

conceptual design for the McEachern extension in

2011 and completed the design in 2016. With assistance from Buildings and Grounds, City Manager’s Office, and Legal staff

The greenway generally parallels Branchview Drive and Three Mile

members, property was acquired for this project between 2012

Branch, currently extending north from Lawndale Avenue SE to

and 2016.

its current terminus north of McGee Park (located at Corban and Branchview). The project will extend the greenway about 1.17

Since opening as the City’s first greenway in 2004, the

miles to the north, and add a community trailhead, basic parking

McEachern Greenway has significantly enhanced the quality of

facilities, and a nature loop trail. Construction is expected to be

life in Concord. The facility was named in 2003 for Harold B.

complete in November 2017.

McEachern, who served on the Concord Board of Aldermen (now City Council) from 1965 to 1977 and was Mayor from 1977 to

The City Council awarded a nearly $1.3 million construction

1981. He passed away in 2013.

contract for this project to Ike’s Construction at the February 9 regular session. While a significant investment, a competitive

For additional McEachern Greenway extension details, visit

bidding market brought the project to fruition for less than the

facebook.com/ConcordNC. Existing McEachern Greenway phases

amount budgeted in the FY17-21 Capital Improvement Plan.

include about 1.5 miles of trail that create a 4-mile loop when continued on page 12

6 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

“

Betty Stocks honored with 2017 Jo Atwater Continuous Core Values Award At the April 13 City Council meeting, Deputy Police Chief Betty Stocks was recognized with the 2017 Jo Atwater Continuous Service Award, the highest professional honor a City of Concord coworker can receive. Each year, nominations are accepted to honor one coworker who best embodies our organization’s core values and commitment to serving others in the community.

“

Excerpts from Betty’s nomination:

Deputy Chief Stocks is a real asset to both our organization and the Concord community. She proves it every day through her commitment and dedication in serving citizens in her professional capacity as a law enforcement officer and through her civic goodwill. Whether advocating for more affordable housing through her work with

“ “

Habitat for Humanity, or working with the Logan Neighborhood Association to make sure that

community needs are addressed, she acts out of

genuine concern for others. During the course of

her career, Deputy Chief Stocks has built a track

record that displays excellent professionalism and

citizenship. She has turned the emotions of care and concern into involvement, and her involvement has

“

produced many results.

The Logan Community Association, Inc. has

been honored to have Deputy Chief Stocks as our Neighborhood Liaison for many years. During

that time she has organized National Night Out

events, chaired the Martin Luther King, Jr. Keeper of The Dream organization, coordinated summer

activities for youth, and participated in numerous other community activities. We are proud to work in collaboration with Deputy Chief Stocks as we continue to seek opportunities to strengthen and

COVER PHOTO: CITY OF CONCORD/CHERIE JZAR

The award is named in honor of Jo Atwater who served as the City’s Human Resource Director from 1994 until her passing in 2004. Her life was synonymous with heartfelt service to co-workers and citizens within our community. During her time with the City, Jo became a respected friend and inspirational teammate to all co-workers. This award continues Jo’s vibrant spirit and valued legacy.

Stocks knew Jo Atwater personally, and was overcome with emotion after realizing at the City Council meeting that she was this year’s honoree.

The nomination committee noted that throughout her 27 years of service to the citizens of Concord in various roles at the Police Department and in volunteer work within the Greater Concord community, she has consistently remained committed to stewardship and prioritized service to others.

Deputy Chief Stocks is known as a “servant leader”. Her extensive professional and volunteer service to Concord has made a huge impact on colleagues and citizens within the community.

In addition to recognition at City Council from City Manager Brian Hiatt, the Customer Service Advancement Team, and colleagues from the City and community, Stocks also received an engraved crystal, a monetary award, and one day of administrative leave. Her name has been added to the plaque of all Jo Atwater Continuous Core Values awardees on display in the City Hall lobby.

provide a positive witness for our community.

concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 7

CHARGER DAY:

City honors Cox Mill High School men's basketball team The City of Concord hosted a parade in Moss Creek Village on Thursday, March 30 to honor the 2017 state champion Cox Mill High School men's basketball team. Concord Police and Fire personnel provided an escort through the parade route. The school's cheerleaders and marching band also participated.

The parade proceeded to Harris Road Middle School, where a program in the Harris Road Middle School gym featured the team and public recognition by Mayor Scott Padgett and the Concord City Council, the Cabarrus County Board of Commissioners, the Cabarrus County Board of Education, and others.

As part of the ceremony, Mayor Padgett proclaimed Thursday, March 30, 2017 as Charger Day in the City of Concord.

"The City Council Members and I are proud of the Chargers' efforts all season and especially in the championship game against Eastern Guilford," said Padgett. "This team has brought Cox Mill its second state championship this school year after

8 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

PHOTOS: COURTESY OF MICHAEL MARTIN/CABARRUS COUNTY SCHOOLS

just eight years of existence. Congratulations to the players, Coach Jody Barbee and his staff, and the entire Charger family. It is wonderful to honor the team together with the Cabarrus County Board of Commissioners and the Cabarrus County Board of Education and hope the entire community will join in this celebration."

"Cox Mill had the perfect formula of talent, drive, and tenacity," said Cabarrus County Board of Commissioners Chair Steve Morris. "They stayed focused and maintained the lead for the entire championship game—that is a tribute to great coaching and preparation. It's a very exciting time for basketball in Cabarrus County."

"We congratulate coach Barbee and the Cox Mill High School men's basketball team on its state 3A Championship," said Chris Lowder, superintendent, Cabarrus County Schools. "It's especially exciting to have two back-to-back men's state championship teams come out of Cabarrus County Schools."

The Chargers (27-6), won the 2017 NCHSAA 3A Men's Championship in a hard-fought 70-66 finish against Eastern Guilford High School at the Dean E. Smith Center in Chapel Hill on Saturday, March 11.

It is the school's first men's state championship, the second consecutive Cabarrus County men's basketball state championship (JMRHS 2016), and the second Cox Mill team championship this year following women's volleyball capturing the school's first ever. For more information about the Cox Mill Chargers basketball team, contact Todd Smith, principal, at 704-788-6700. concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 9

DON’T FEED THE GREASE GOBLIN !

The GREASE GOBLIN Causes Sewers To Overflow.

The GREASE GOBLIN Your drain’s worst enemy!

DO DO!

!

P

DONOT! NOT DO

W

!

Put oil andoil grease in collection Put and greasecontainers in collection  Remove oil and grease from kitchen utensils, equipment

Pour oil and drainsdown Pour oilgrease anddown grease

and food preparation areas with scrapers/towels/brooms

Wash fryers/griddles, pots/pans, and plates with drains water until oil and grease are removed

Keep grease out of wash water

Use hot water to rinse grease off surfaces

containers

and grease from PlaceRemove food scrapsoil in collection containers 

Wash fryers/griddles, Put food scraps down drains

pots/ kitchen utensils, equipment pans, and plates with water For more information, contact the City of Concord Water Resources Department at 704-920-5352. and food preparation areas until oilQuality. and grease are removed Adapted courtesy of NC Department of Environmental with scrapers/towels/brooms 10 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

Join Concord 101

to improve your citizen IQ The City of Concord is accepting applications for the 2017 Concord 101 program, an annual course designed for citizens to learn about their local government. The free fourteen-week session begins August 15 and culminates with a graduation ceremony in November.

Residents of Concord age 18 and older are invited to submit an application by July 25. Class size is limited to 30 participants.

The course was designed to give citizens the opportunity to interact closely with City staff members, who will conduct weekly classes from 6:15 until 8:30 p.m. on Tuesday evenings. Citizens will get a first-hand look at what it takes to run City services such as solid waste, water, police, fire, parks and recreation, and much more. In addition, several community partners will be on board to give a behind-the-scenes look at what makes Concord such a great place to live.

In addition to learning about Concord, the City hopes participants will provide input and take a more active role in their neighborhoods and community.

For example, Council Members Jennifer Parsley and John Sweat are Concord 101 alumni.

More information, the application, and the class schedule are available on the City’s website, concordnc.gov. Residents may also call the City Manager’s Office with questions at 704-920-5215.

Discover & Be Enlightened See Concord in a whole new light!

The next fourteen-week session begins:

August 15 Tuesday Evenings 6:15 – 8:30 p.m.

FREE

concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 11

McEachern Greenway continued from page 6

using Downtown sidewalk connections. Future phases of the McEachern Greenway would extend the trail towards CMC-NorthEast and Carolina Mall.

The City Council recently adopted the Comprehensive Parks and Recreation Master Plan, which identifies needs and opportunities for future facilities. Please visit concordparksandrec.org or call 704-920-5600 to learn about this Plan, the greenway system, and other recreation opportunities. Questions about the construction project can be directed to Gary Stansbury, Engineering Construction Manager, at 704-920-5404 or stansburyg@concordnc.gov.

12 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

Concern for the Individual • Customer Focus Fair and Equitable Service • Professional Service Effective Communication • Taking Ownership Timeliness • Teamwork • Great Service Recovery

High Five recognizes coworkers who make a difference.

Each day City of Concord coworkers are focused on providing the services needed to keep our community moving forward. We believe that coworkers who are delivering excellent service deserve timely and effective recognition by their team members, managers, and the community.

We invite you to help us recognize one or more of our coworkers who have provided excellent service.

Quarterly High Performers Congratulations to the following coworkers who were selected as quarterly High Performers:

Buildings and Grounds: Bill Leake City Manager’s Office: Leslie Jenkins Electric: Larry Barbee Engineering: Rick Blat

These nine principles help us deliver a high level of quality services.

There are three ways to submit your recognitions: 1C all 704-920-6400 to submit your acknowledgment via the telephone.

2C omplete the online form at concordnc.gov/ high5 3C omplete a paper form found one of the following public facilities: City Hall; Academy Recreation Center; Brown Operations Center; Concord Regional Airport; Fire Stations 3, 7, 8, and 9; Housing Department Office; Police Headquarters; Rider Transit Center.

Thank you for helping us recognize our best!

Finance: Kevin Fitch, Dillon McCraven, Charles Thompson Fire: Phillip Burris, Jeb Clay, Sam Eudy, Mark Goss, John Holland, Jeff Isenhour, Eddie Pendegrass Human Resources: Jesse Martin High Performers were selected from among the high five nominations received from the past quarter January - March 2017. These recognitions best demonstrate “going above and beyond” in providing excellent customer service or events that best embody one or more of the 9 Principles of Excellent Customer Service.

These co-workers will be honored at a special lunch event in May. The City of Concord is recognized for having dedicated employees who are committed to providing excellent service.

concordnc.gov • SUMMER 2017 • CONCORD CITY CIRCULAR • 13

Ladder 11 • Cummins ISX 500 horsepower diesel engine • Accommodates a crew of 5 • Water tank capacity: 300 gallons • Pump rate: 1,500 gallons per minute • Front axle rated at 11.4 tons • Rear axle rated at 24 tons

PHOTOS: CITY OF CONCORD/CURTIS COLLINS

Ladder 11 continued from page 5

local governments in reducing costs by essentially offering bulk pricing shared by participating entities. This procedure is authorized by the North Carolina General Statutes previously-bid contract purchase exception, known as “piggypbacking.” This process resulted in a nearly $50,000 savings below the $1.17 million funded in the City’s Capital Improvement Plan for this project.

A Cummins ISX 500 horsepower diesel engine powers Ladder 11, which accommodates a crew of five. A 300 gallon water tank is on board, paired with a pump rated at 1,500 gallons per minute. The front axle is rated at 11.4 tons and rear axle is rated at 24 tons. The apparatus was custom designed by the Fire Department’s 30-member apparatus team, in conjunction with Pierce Manufacturing Company and Atlantic Emergency Solutions.

Although the procurement process for Ladder 11 was well underway, the timing proved to be essential

14 • CONCORD CITY CIRCULAR • SUMMER 2017 • concordnc.gov

as the unit it replaces was totaled a few months ago on I-85 after being hit by an impaired driver during a separate accident response. The older truck, which was previously housed at Station 7 and Station 9, was a 2001 model American LaFrance with a 75-foot ladder on it.

For more information about the Fire Department, visit concordnc.gov/fire or call 704-920-5516.

From The Mayor continued from page 3

many high school students to increase their SAT scores. Together with his spouse, Hemant, Ravi also worked to establish the Prakash Scholarships, awarded each spring to students preparing to graduate from Concord High School, where their children attended.

On behalf of the City Council, I sincerely thank Hemant, Rohit, Sarita, and the many other family and friends of Ravi Prakash, who made such a generous gift of time, talent, and treasure to beautify a community space. Their work along the McEachern Greenway is fitting, as it preceded the long-planned extension of Concord’s first greenway that is underway now. Be sure to see the article on page 6 to learn more about the new phase of McEachern Greenway that will open later this year.

Best wishes to you and your family this summer. Whether you are looking forward to warm weather, vacation, or Food Truck Fridays, I hope you check a few things off your bucket list. Don’t forget about Music on Means on the Third Thursday of June, September, and October, visit concorddowntown.com to find out more or call the Concord Downtown Development Corporation at 704-784-4208.

City of Concord Important Phone Numbers Fire, Police, Medical Emergencies . . . . 911 Customer Care Center . . . . . 704-920-5555 Call the Customer Care Center for service requests and inquiries about any of the following: • Electric Outages/Services • Water/Sewer Emergencies • Dead Animal Pick-up • Drinking Water Inquiries • Garbage/Bulk Pick-up/Recycling • Utility Bills • Street/Traffic Light Issues • Right-of-Way Issues • Storm Water/Storm Drain/Flooding Problems • Yard Waste/Leaf Collection • Building Material Disposal • Bulk Metal Collection • Old Tire Collection • Vacant Lot Cleaning/Mowing You can also fax our Customer Care team at . . . . . . . . . . . . . . . . . . 704-920-6953 The primary phone numbers for the various City departments are:

Did you know...

Did you know Concord Parks and Recreation has a variety of facilities available for community use at affordable prices? Visit concordparksandrec.org to learn more about the facility rental process.

Main Switchboard . . . . . . . . . . . 704-920-5200 Buildings & Grounds . . . . . . . . . . 704-920-5380 City Clerk . . . . . . . . . . . . . . . . . 704-920-5205 City Manager . . . . . . . . . . . . . . . 704-920-5215 Communications . . . . . . . . . . . . 704-920-5580 Concord Regional Airport . . . . . . 704-920-5900 Electric Systems . . . . . . . . . . . . 704-920-5320 Engineering . . . . . . . . . . . . . . . . 704-920-5425 Finance . . . . . . . . . . . . . . . . . . 704-920-5220 Fire Department Administration . . 704-920-5516

From Manager’s Notes continued from page 15

the top 5 taxpayers make up less than 8 percent of a growing tax base.

Some of this change has not been without pain and loss of jobs as traditional industries all over North Carolina have struggled, but the important factor has been Concord’s success in attracting a variety of new businesses willing to invest in our community. Concord’s ability to weather this period of dramatic change, along with a national recession, and still maintain a sustainable tax rate speaks for itself.

This increasing economic diversity not only reduces the exposure to downturns that could impact a particular types of businesses, it reduces the risk to investors evaluating debt issued by the City of Concord.

Fleet Services . . . . . . . . . . . . . . . 704-920-5430 Housing . . . . . . . . . . . . . . . . . . . 704-920-6100 Human Resources . . . . . . . . . . . 704-920-5100 Meter Reading . . . . . . . . . . . . . . 704-920-5219 Parks & Recreation . . . . . . . . . . 704-920-5600 Planning & Community Development . . . . . . . . . . . . . . . 704-920-5152 Police (non-emergency) . . . . . . . 704-920-5000 Public Affairs . . . . . . . . . . . . . . . 704-920-5210 Purchasing . . . . . . . . . . . . . . . . 704-920-5440 Rider Transit . . . . . . . . . . . . . . . 704-920-7433 Risk Management . . . . . . . . . . . . 704-920-5111 Rocky River Golf Club . . . . . . . . . 704-455-1200 Solid Waste . . . . . . . . . . . . . . . . 704-920-5361

Concord’s economic diversification is leading to a stronger local economy. This is why we need to continue to focus on working with the private sector to develop buildings and business parks that will encourage the expansion and relocation of manufacturing firms and corporate offices. This type of investment generates tax revenues and jobs that benefit our residents and the local governments that provide them with services.

Tax Collector . . . . . . . . . . . . . . . 704-920-5216 TTY/North Carolina Relay . . . . . . . . . . . . . . . 711 Transportation . . . . . . . . . . . . . . 704-920-5362 Water Resources . . . . . . . . . . . . 704-920-5337 Zoning/Permits . . . . . . . . . . . . . 704-920-5152

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P.O. Box 308 Concord, NC 28026

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Visit concordnc.gov to learn about and download the Concord Mobile Care app for your android or iOS device, or access the web-version on any other device, including PC and laptop computers.

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You can now report pot holes, street light malfunctions, and many other non-emergency issues to the City using your smartphone.

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take a virtual trip facebook.com/concordncparksandrec