63 - Spring 2016

Information You Can Use

SPRING 2016

Mayors’ Monarch Pledge Union Street Properties to be redeveloped

City Council

Sam Leder District 1

Brian King District 2

Ella Mae Small District 3

Alfred M. Brown, Jr. District 4 Mayor Pro-Tem

W. Lamar Barrier District 5

Jennifer H. Parsley District 6

John A. Sweat, Jr. District 7

The Concord City Circular is produced quarterly by the City Manager’s Office to provide Concord citizens with information about current activities of the City of Concord. It contains items that will help make it easier for you to do business with the City.

Your comments and questions are welcomed. Please send them to: Concord City Circular P.O. Box 308, Concord, NC 28026 or call 704-920-5210 or e-mail franzese@concordnc.gov. by

Granite Sky Design, Inc.

About the cover

F

ive years ago, Mayor Padgett announced the planned restoration of the hand-painted Coca-Cola mural located at the corner of Cabarrus Avenue W and Union Street S in his column in this publication. The work was funded by Coca-Cola Bottling Company Consolidated, who points to Mayor Padgett’s phone call as the start of an exciting trend across the southeast United States.

Concord’s project caused many other communities to partner with CCBC to restore faded and hidden murals.

The popularity of the Coca-Cola project inspired the Concord City Council to fund the restoration of several other Downtown “ghost signs,” such as the Cannon and Fetzer mural featured on this cover. The National Trust for Historic Preservation highlighted the trend in its Winter 2016 issue of Preservation.

Visit savingplaces.org to learn more.

In this Issue:

COVER PHOTO: CITY OF CONCORD/CHERIE JZAR

From the Mayor | Manager’s Notes . . . . . . . . 3 Irrigation Tips . . . . . . . . . . . . . . . . . . . . . . . . 4 NC Chief of the Year . . . . . . . . . . . . . . . . . . . 5 Union Street Properties . . . . . . . . . . . . . . . . . 6 Stocks, Eury Assume New Leadership Roles . . 7 Help save the Monarch Butterfly . . . . . . . . . . 8-9

Visit concordnc.gov to subscribe to the CityLink email newsletter, and receive weekly updates and information about Concord direct to your inbox.

Gallery of Mayors and City Council . . . . . . . . 10 Youth Council . . . . . . . . . . . . . . . . . . . . . . . 11 Spring Into Arts . . . . . . . . . . . . . . . . . . . . . . 12 Quarterly High Performers . . . . . . . . . . . . . . 13 Infrastructure Investment . . . . . . . . . . . . . . back

2 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

Get Connected Get connected with Concord through Facebook and Twitter!

Simply scan the QR code with your smartphone or go to facebook.com/concordnc and twitter.com/ConcordNCgov.

From the Mayor

Manager’s Notes

J. Scott Padgett

Brian Hiatt, Concord City Manager

Here’s to being bold in 2016 It is hard to believe that we are already well into 2016.

The City Council and staff are working on the budget process and priorities for the next fiscal year that begins in July. Our state legislature will also convene for the short session in April to work on the state’s budget and priorities.

In recent years the North Carolina General Assembly has asserted their power to make decisions that have traditionally been made by local governments.

I sincerely hope the upcoming legislative session will be a continuation of this practice. One of the most divisive issues in North Carolina is the espoused conflict between the rural areas and urban areas of our state. You may remember that last year there was a narrowly defeated bill that would have taken a higher portion sales taxes generated in urban areas like Cabarrus County and redistributed them to rural areas of the state.

Many of us grew up in rural areas and we are proud of our roots. The fact is our state and country are becoming more urban. This is simply a product of market forces. More than seventy five percent of economic development occurs in urban areas but many of those jobs are filled with nearby residents from rural areas. We will never achieve successful outcomes with an “us-versus-them” attitude. We should be one state working together to make it better for everyone.

As we move forward, I hope that our state leaders will provide a bold vision for the entire state. This bold vision will need to be supported by bold investment.

North Carolina can be great when the vision for our future is all inclusive and represents the best for all of us.

On a lighter note, I am looking forward to the enjoyable music filling Downtown Concord this summer. On the third Thursday evening in May, The Tams return to Concord for the latest installment of Haulers on Union, part of the regional 600 Festival series of events. In June, the popular Union Street Live concerts and block parties resume each third Thursday through September. This series is produced

by Concord Downtown Development Corporation continued on page 15

What is the best way to pay for my utilities?

Many of you reading this may remember when your option to pay utility (or other) bills was to either mail in a check or “head into town” to drop off a payment. I recall driving to town with my mother, visiting the bank, then walking around downtown to various locations to pay the bills. While these “vintage” options are still available for City of Concord utility customers, there are now a variety of convenient methods you can choose to make your monthly payment.

We welcome you to visit our convenient payment counter in the City Hall lobby, now located at 35 Cabarrus Avenue W directly across from the Cabarrus parking deck. You can receive in-person assistance weekdays from 8:00 a.m. until 5:00 p.m. City Hall also has a drive-up drop box on the side of the building along Market Street that accepts check payments 24/7. Payments are retrieved each weekday at 8:00 a.m. and 2:00 p.m.

Customers have the option to pay utility bills using a credit card in person, or with a credit card or e-check over the phone at 704-920-5555 and online through our eCare customer portal. This service is provided by a third party company, which charges the customer a $3.49 convenience fee. The City of Concord does not collect or receive any part of the convenience fee for credit card and e-check payments. This fee is passed on to customers because if the City absorbs it, the costs would be reflected in higher utility bills.

Speaking of our eCare portal, I would highly encourage you to consider signing up if you have not already. When you sign up for eCare, you have access to usage and payment information, as well as the option to sign up for e-billing. Customers who enroll in e-billing receive an email notification when their bill is ready to view on eCare, rather than a paper bill in the mail. All payment options (in person, mail, over the phone, online) are available when receiving e-bills.

For customers who wish to ensure a consistent utility bill throughout the year, budget billing may be an option. continued on page 12 concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 3

Planning a new irrigation system?

Option 1: Dedicated Irrigation Service Connection:

Here are some tips:

The City of Concord adopted a policy in 2009 requiring all new irrigation to be connected to a separate water service, regardless of time of plat, in response to NC House Bill 2499. The intent of this legislation was to reduce water systems’ vulnerability to drought and allow a quicker response to water shortages. The City offers the following options for residential, commercial, and new construction:

All new irrigation system installations shall have a separate water service installed. The service line shall be 3/4 inch or larger. Standard Capacity and Installation fees for Non-Residential Connections apply. All services up to 2 inch in size will be installed by the City of Concord. Services larger than 2 inch may be installed by a licensed utilities contractor.

Option 2: Developer Installed Domestic/Irrigation Split Service: A developer may elect to install a single tap with split service line for domestic and irrigation at the initial installation of services to a new development. A service 1 inch or larger will be tapped onto the main and split at the property for two meter services. Standard Capacity and Meter fees based on the current Fee Schedule shall apply at the time of activation for the irrigations service.

Irrigation Systems Regulations: The installation of a new in-ground irrigation systems costing more than $2500 must be performed by a North Carolina licensed irrigation contractor, unless the work is done by the property owner, licensed engineer or registered landscape architect. Visit www.nciclb.org for details.

Backflow Protection Requirements: A reduced pressure backflow assembly is required on all new irrigation services to prevent contamination of the public water system. This assembly must be installed above ground by a licensed plumber, and then inspected by Water Resources staff. The assembly must be tested at the time of installation and annually thereafter by a City of Concord approved Certified Backflow Technician. For more information contact Water Resources Department’s backflow division at 704-920-5727.

As you are planning your project, please contact Water Resources staff with questions. When you are ready to begin, visit City Hall, located at 35 Cabarrus Ave W, (or call 704-920-5555) to set up your new service.

4 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

Ray Allen named NC Fire Chief of the Year PHOTO COURTESY OF HOLDER PHOTOGRAPHY

The North Carolina Association of Fire Chiefs (NCAFC) has recognized the Concord Fire Department’s Chief Ray Allen as its 2016 Fire Chief of the Year. The award was announced in Concord on Saturday, February 6 at the association’s annual mid-Winter conference, which has been hosted at the Concord Convention Center since 2011. The 2016 conference had over 700 attendees and vendors in attendance.

This award is the most prestigious honor the North Carolina Association of Fire Chiefs can bestow upon its chief fire officer executives. It was conceived to recognize truly outstanding fire chiefs whose actions and leadership in their profession, home, community, and country serve as an example and challenge for all other chief fire executives throughout the southeast. His nomination for the award cited his leadership in regional cooperation in the form of the Concord Fire Department’s recruitment and training partnerships with surrounding jurisdictions, which allow more frequent and efficient opportunities for all involved.

Additionally, the nomination praised his development of

automatic aid agreements that benefit thousands of local residents and visitors.

“I am humbled and honored to receive such a prestigious award, especially when the other nominees were people I consider worthy themselves,” said Allen. “Receiving this award has emboldened me to work to protect the public trust and continue the Concord Fire Department’s long history of community service.”

Chief Allen has served in the Concord Fire Department for his entire career, beginning as a Firefighter in 1991.

He began gaining leadership experience in 1997 when he was promoted to Senior Firefighter. In 2001, Allen’s promotion to the rank of Captain added responsibility for the personnel, training, and equipment of a fire company.

He became a Battalion Chief in 2004, where he led several companies on each shift and commanded incident responses. continued on page 10 concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 5

DEVELOPMENT OPPORTUNITY

City’s Union Street properties get a boost from Development Finance Initiative

PHOTOS COURTESY MICHAEL A. ANDERSON PHOTOGRAPHY

The Concord City Council has concluded its annual planning session, which began on the afternoon of Tuesday, February 9 and resumed on Friday, January 12. Each year, the Mayor and City Council meet with the City Manager and staff leadership team to receive updates on current year projects and establish focus areas for the upcoming fiscal year. The presentations and discussions at the planning session form the basis of a goals statement to be adopted by City Council, and will establish priorities to help the City Manager recommend the FY 2016-17 budget in May. As a part of this year’s planning session, the City Council received an update on the Downtown Master Plan process that is underway. The City has engaged the Development Finance Initiative (DFI), a program of the School of Government at UNC Chapel Hill, to assist with the market analysis phase of the master plan.

In addition, DFI is assisting to determine redevelopment plans for the City of Concord’s former Municipal Building and City Hall Annex sites on Union Street South in Downtown Concord.

DFI partners with local governments in North Carolina to attract private investment for transformative projects by providing specialized finance and development expertise. DFI has over 70 projects of varying size and scope in over 50 communities throughout the state.

DFI’s predevelopment process began in late summer 2015 and will culminate in a detailed redevelopment plan for the two City-owned sites, including a development solicitation to attract and evaluate development partners for both sites.

DFI is targeting early fall 2016 for completion of their work, key components include an examination of current conditions, market analysis, site analysis, determination of guiding public interests and detailed financial analysis.

At the planning session, DFI provided an update on their work to-date, focusing on base case market

6 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

analysis results for downtown. DFI’s market analysis projects historical market data to determine base case market demand that will inform redevelopment planning. Using this approach coupled with capture rates based on existing development in Concord, base case findings indicate that very strong residential growth and downtown’s unique character offer an opportunity for mixed-use development.

Over the coming months DFI will continue their work toward redevelopment plans for both sites.

For more information about these available properties or the Downtown Master Plan process, contact the Planning and Neighborhood Development Department at 704-920-5151.

I

n January, Police Chief Gary Gacek announced the promotions of two experienced officers to senior positions. Effective January 18, Betty Stocks was promoted to Deputy Chief of Police, and Keith Eury was promoted to the rank of Major.

“Captains Stocks and Eury participated in a comprehensive executive level assessment and emerged as clear choices for the rank of Deputy Chief and Major,” said Gacek. “They have demonstrated a genuine commitment to the City of Concord, the Concord Police Department, and to the future of both. They are very eager to assist in leading this department and making positive changes that will improve our service to the community.”

Stocks, Eury assume new leadership roles in Concord Police Department PHOTO: CITY OF CONCORD/CHERIE JZAR

Stocks began her career with the Concord Police Department in 1990.

She is a Concord native and a wife, mother, and grandmother. Her decision to become a police officer was driven by the impact of drugs and violence in the community. She lived in public housing at the time and wanted to get involved to make a difference.

Major Keith Eury and Deputy Chief of Police Betty Stocks

Deputy Chief Stocks started her career as a patrol officer, and assisted with undercover vice and narcotics operations. In 1993, she was assigned to work in the Sidestown-Shankletown Community as part of the newly formed COP (Community-Oriented Police) Unit. Later in 1995, her interest in working with youth led her to become a DARE (Drug Abuse Resistance Education) Officer and a School Resource Officer. She remained in that assignment until 1999, when she was assigned as the Crime Prevention Specialist. continued on page 13

concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 7

Concord Mayor Scott Padgett takes NWF’s “Mayors’ Monarch Pledge” to...

8 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

...help save the Monarch Butterfly group of concerned wildlife enthusiasts are making tangible improvements to Concord that will help local wildlife for future generations. This pledge will help us continue to make a difference in improving the environment and local wildlife habitats.”

In November, Concord Mayor Scott Padgett took the National Wildlife Federation’s Mayors’ Monarch Pledge, signifying the City of Concord and Concord Wildlife Alliance’s (CWA) committing to take specific actions to help the monarch and other pollinators. This new campaign will work with mayors and local government chief executives nationwide to help save the declining monarch butterfly.

While monarchs are found across the United States — numbering some 1 billion in 1996 — their numbers have declined by approximately 90 percent in recent years, a result of numerous threats, particularly loss of habitat due to agricultural practices, development and cropland conversion. Degradation of wintering habitat in Mexico and California has also had a negative impact on the species.

“Mayors and other local government officials play a pivotal role in advancing monarch butterfly conservation in urban and suburban areas,” said Collin O’Mara, president and CEO of the National Wildlife Federation. “By working together we can ensure that every American child has a chance to experience majestic monarchs in their backyards and communities.”

Through the National Wildlife Federation’s Mayors’ Monarch Pledge, municipalities commit to creating habitats and educating citizens on ways they can make a difference in their very own home. Mayors who take the pledge commit to at least 3 of 25 specific actions to help save the monarch butterfly. Examples of Concord’s

Learn more at NWF.org/ MayorsMonarchPledge and get more updates from the National Wildlife Federation at NWF.org/News. planned actions include creating a monarch-friendly demonstration garden, identifying opportunities for revised mowing programs and native planting programs, supporting citizen-science efforts that help monitor monarch migration and health, and 22 other possible actions. After consulting with the City Council and City Manager Brian Hiatt about Concord’s possible involvement with the program, Mayor Padgett signed the pledge in the Davis Theatre at CWA’s November 6 screening of Vanishing of the Bees.

“The City Council and I are proud that Concord is a certified Community Wildlife Habitat,” said Mayor Padgett. “I believe the Mayor’s Monarch Pledge is a natural next step that can be accomplished in a similar partnership with the volunteers of the Concord Wildlife Alliance and applaud their leadership and advocacy.”

“We thank Mayor Padgett and the City Council for their foundational support that led to the creation of our chapter of the North Carolina Wildlife Federation,” said CWA president Jeff Fink. “I am also honored to be a part of the Concord Wildlife Alliance. Our small

The Concord Wildlife Alliance, a chapter of the North Carolina Wildlife Federation, was established with the support of the City of Concord, by a group of citizen leaders as part of the 2014-2015 effort to establish Concord as a Community Wildlife Habitat. While the CWH program was a launching point, the CWA is focused on its long-term mission to protect and enhance Concord’s natural resources and wildlife habitats, directed by a six-member board.

The National Wildlife Federation is America’s largest conservation organization inspiring Americans to protect wildlife for our children’s future.

Follow us on Facebook, Twitter, and Instagram.

concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 9

City Hall’s Gallery of Mayors The City Hall Council Chamber includes an updated gallery of historical Mayor and City Council photos. Mayor portraits date back to the 1890s and several decades of City Council photos are displayed. The gallery is open during all City Council meetings, which take place the second Thursday of each month at 6:00 p.m., and also during the preceding Tuesday’s 4:00 p.m. work session. City Hall is located at 35 Cabarrus Avenue W, with convenient parking across the street.

& City Council

continued from page 5

In 2007, Allen was named Deputy Chief of Operations, with expanded responsibilities including the overall management of daily operations, coordinating with other agencies and community organizations, and assisting the Fire Chief. He contributed to budget preparation and administration, strategic planning, promotional processes, and station construction. He was named Fire Chief in October, 2013.

In his capacity as Fire Chief, he directs 190 coworkers in meeting departmental goals and objectives, and manages a 16 million dollar budget.

“We are proud that Chief Allen has been recognized by his peers in this way,” said City Manager Brian Hiatt. “Ray has been a leader in our community and organization for over 20 years, and this award speaks to his commitment to his profession and public service beyond his formal responsibilities.”

10 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

The mission of the North Carolina Association of Fire Chiefs is to provide a wide range of programs designed to meet the needs and enhance the skills of Fire Service Managers, so they may better protect and educate the fire service and public from the adverse effects of fire, sudden medical emergencies, or exposure of dangerous conditions created by either man or nature. For more information, visit ncafc.com.

Youth Council seeking new members for 2016-17

T

he Concord Youth Council is accepting applications for the 2016-17 school year through May 1.

All rising 9th, 10th, and 11th graders who attend a public, private, or home school within the Cabarrus County School district or live in Concord City limits are encouraged to apply.

The Youth Council seeks students dedicated to bettering the community and serving as the official youth voice to City government. The Youth Council has regular meetings and members participate in service projects throughout the year. To find out more and receive an application, visit concordnc.gov/ YouthCouncil or contact Taylor Morris at 704-920-5616 or morrist@concordnc.gov. concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 11

spring into

festival

Featuring young performers & more!

Saturday, May 14 from 10:00 a.m. until 4:00 p.m. in Downtown Concord. Aside from the juried visual

The 2016 Spring into Arts Festival will be held

and performing artists coming from around the region, local youth will also have an opportunity to participate. The children’s stage will present a mix of professional entertainment and young performers participating in the Spring ALIVE! Youth Talent Showcase.

For more information email info@concorddowntown.com or call 704-784-4208.

PHOTOS: CITY OF CONCORD/CHERIE JZAR

Manager’s Notes continued from page 3

To be eligible, you must have twelve months of established service at the same residence, and no more than two late fees in a twelve-month period. The budget billing period starts with the August bill each year, and those interested must submit an application by June 30. Customers who apply will receive a letter stating if they qualify, and if so what the calculated monthly payment will be. The following July, the City calculates if there are any overages to be paid or credits to apply to the next year’s budget. You can stop the program at any time.

12 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

The final payment option, and one of the best, is to sign up for automatic draft. This method ensures your payment is submitted on time each month. There is an option to automatically draft your credit card (subject to the $3.49 convenience fee) or your checking account (no fee).

I use the checking account draft because I find it the easiest and I know it is the way that ultimately saves rate payers’ dollars. In other words, all of our other payment options require a higher level of processing by the City or require the customer to pay a convenience fee. The automatic checking account draft directly pays your monthly balance without you having to do anything and with fewer resources required by the City.

High Five recognizes coworkers who make a difference Concern for the Individual • Customer Focus Fair and Equitable Service • Professional Service Effective Communication • Taking Ownership Timeliness • Teamwork • Great Service Recovery

Quarterly High Performers

These nine principles help us deliver a high level of quality services.

Congratulations to the following coworkers who were selected as quarterly High Performers: Katie Ashworth - Aviation

There are three ways to submit your recognitions:

Jackie Bankhead - Buildings and Grounds Cody Elwood, RJ Meyer, Daniel Griffin, Duane Shinn, Ray Allen - Fire

1C all 704-920-6400 to submit your acknowledgment via the telephone.

Dino Miller - Housing

2C omplete the online form at concordnc.gov/high5

Chris Carpenter - Police James Hudson and Maurice Howard; Leonard Mason - Solid Waste

3C omplete a paper form found one of the following public facilities: City Hall; Academy Recreation Center; Brown Operations Center; Concord Regional Airport; Fire Stations 3, 7, 8, and 9; Housing Department Office; Police Headquarters; Rider Transit Center.

The City of Concord is recognized for having dedicated employees who are committed to providing excellent service. High Performers were selected from high five nominations received in the second quarter of the fiscal year (October-December). These recognitions best demonstrate “going above and beyond” in providing excellent customer service, or events that best embody one or more of the 9 Principles of Excellent Customer Service. These coworkers were honored at a special lunch event on February 10.

Concord Police continued from page 7

Following her promotion to the rank of sergeant in 2001, Stocks was assigned to the Patrol Division and worked in Baker District. She became the supervisor of the Community Services Unit in 2005. In this capacity she supervised the center city officer and school resource officers, worked with many organizations such as neighborhood watch and community service agencies, taught crime prevention, and managed the department’s problem-solving projects.

She most recently served as a Police Planner in the Chief’s Office, after attaining the rank of Captain in 2008.

Each day City of Concord coworkers are focused on providing the services needed to keep our community moving forward. We believe that coworkers who are delivering excellent service deserve timely and effective recognition by their team members, managers, and the community.

We invite you to help us recognize one or more of our coworkers who have provided excellent service.

Thank you for helping us recognize our best!

Deputy Chief Stocks’ education and training consists of an associate’s degree in Criminal Justice from Rowan-Cabarrus Community College, a bachelor of arts in Criminal Justice from Barber-Scotia College in 1999, and a master of public administration from the University of North Carolina at Charlotte in 2005. She also holds an advanced law enforcement certificate and a general instructor certificate from the State of North Carolina.

Currently, she is a staff liaison in the City’s Partnership for Stronger Neighborhoods program, a member of the Logan Community advisory board, serves on the board of directors for Habitat Cabarrus, a member of the United Way citizens review committee, and chairperson of the ConcordCabarrus MLK planning committee.

She is a lifelong member of Grace Lutheran Church and a member of Zeta Phi Beta Sorority.

Deputy Chief Stocks has served the community in many ways over the course of her career and has received multiple awards for her service.

“I am humbled and excited to serve as Deputy Chief under the leadership continued on page 14

concordnc.gov • SPRING 2016 • CONCORD CITY CIRCULAR • 13

JOIN US ON THURSDAY MAY 19TH FOR A DAY OF FUN, FAMILY, FREE ENTERTAINMENT IN DOWNTOWN CONCORD!

1

NASCAR Sprint Cup Series race car hauler parade

2

Music by The Tams

3

Mascots, racecars and more

For more information, visit 600festival.com

Concord Police continued from page 13

of Chief Gacek. It is an excellent opportunity to continue my service to the citizens of Concord. I look forward to positive and progressive change that will prove beneficial to the people we serve, in the community and in the department.”

Also a Concord native, Keith Eury began his career in law enforcement in 1997. While attending college at the University of North Carolina at Charlotte, he completed an internship with the Concord Police Department.

Shortly before graduation, he received a college scholarship from the NC Police Corps program and the Concord Police Department agreed to sponsor him. He was one of four people in the State of North Carolina chosen for this scholarship. After college graduation, he was hired at the department and attended Basic Law Enforcement

Training at the NC Justice Academy in Salemburg, North Carolina.

After completion of BLET, Major Eury was assigned to the patrol division where he served for nine years. In 2006, Eury transferred to the Criminal Investigations Division.

Eury was promoted to sergeant in 2008 and remained in the Criminal Investigations Division until he was promoted to captain in 2010. He most recently served as the Baker District commander. Captain Eury also served on the department’s SWAT team from its inception in 2002 until 2010. In 2012, he was assigned back to the unit as the Commander of the team, where he served until April of 2015.

Eury’s formal education consists of a bachelor of science degree in criminal justice with a minor in sociology from the University of North Carolina at Charlotte. He also possesses a master

14 • CONCORD CITY CIRCULAR • SPRING 2016 • concordnc.gov

of business administration degree from Pfeiffer University and a graduate certificate in public administration from Clemson University. He currently holds an advanced law enforcement certificate and a general instructor certificate from the State of North Carolina.

“I am honored and excited to assume the role of Police Major at the Concord Police Department,” said Eury. “I have spent many years preparing myself for this leadership role. I look forward to working with Chief Gacek, newly promoted Deputy Chief Stocks, all members of the command and administrative staff, and all the officers to continue leading this department in a time of transition. Together we will ensure that officers are prepared and capable to handle the unique challenges facing law enforcement today. I look forward to continuing my work in the community, using the personal relationships I have built over the last 18 years, to deliver continued on page 15

City of Concord Important Phone Numbers

From The Mayor continued from page 3

under the leadership of Executive Director Diane Young, with the financial support of local businesses. Keep this handy schedule or visit concorddowntown.com for more information.

Free Concerts all Summer!

Thursday, May 19 The Tams visit 600festival.com/haulers-on-union for more information

JOIN US ON THURSDAY MAY 19TH FOR A DAY OF FUN, FAMILY, FREE ENTERTAINMENT IN DOWNTOWN CONCORD! Jim

Thursday, June 16

1

NASCAR Sprint Cup Series race car hauler parade

2

Music by The Tams

3

Mascots, racecars and more

For more information, visit 600festival.com

Quick and Coastline/Pluto for Planet

Thursday, July 21 Fantastic Shakers/Jay Mathey Band

Thursday, August 18 Band of Oz/Mike Strauss

Thursday, September 15

Fire, Police, Medical Emergencies . . . . 911 Customer Call Center . . . . . . 704-920-5555 Call the Customer Call Center for service requests and inquiries about any of the following: • Electric Outages/Services • Water/Sewer Emergencies • Dead Animal Pick-up • Drinking Water Inquiries • Garbage/Bulk Pick-up/Recycling • Utility Bills • Street/Traffic Light Issues • Right-of-Way Issues • Storm Water/Storm Drain/Flooding Problems • Yard Waste/Leaf Collection • Building Material Disposal • Bulk Metal Collection • Old Tire Collection • Vacant Lot Cleaning/Mowing You can also fax our Customer Care team at . . . . . . . . . . . . . . . . . . 704-920-6953 The primary phone numbers for the various City departments are:

Too Much Sylvia/Below the Belt

Main Switchboard . . . . . . . . . . . 704-920-5200

visit concorddowntown.com for more information

City Clerk . . . . . . . . . . . . . . . . . 704-920-5205

Buildings & Grounds . . . . . . . . . . 704-920-5380 City Manager . . . . . . . . . . . . . . . 704-920-5215

Concord Police continued from page 14

excellent service to the individuals who work, live, and visit in Concord.”

Major Eury lives in Concord with his wife. In his off time, he enjoys attending sporting events and traveling.

The police department held a promotional ceremony for Stocks and Eury on Friday, January 15. Visit flickr.com/concordnc for photos of the event.

Communications . . . . . . . . . . . . 704-920-5580 Concord Regional Airport . . . . . . 704-920-5900 Electric Systems . . . . . . . . . . . . 704-920-5320 Engineering . . . . . . . . . . . . . . . . 704-920-5425 Finance . . . . . . . . . . . . . . . . . . 704-920-5220 Fire Department Administration . . 704-920-5516 Fleet Services . . . . . . . . . . . . . . . 704-920-5430 Housing . . . . . . . . . . . . . . . . . . . 704-920-6100 Human Resources . . . . . . . . . . . 704-920-5100 Meter Reading . . . . . . . . . . . . . . 704-920-5219 Parks & Recreation . . . . . . . . . . 704-920-5600

Did you know...

Planning & Community Development . . . . . . . . . . . . . . . 704-920-5152

Did you know Concord Regional Airport served over 113,000 commercial passengers in 2015, an increase from 37,000 in 2014? Allegiant Air started service at Concord Regional in December 2013, with two weekly flights to Orlando Sanford. The airline has continued to grow service at CRA, adding Fort Lauderdale and Tampa/St. Pete in 2014 and now having 10 weekly departures to these three destinations out of the original temporary service facility. The City of Concord has planned and started construction on a new commercial service terminal and parking deck that will better accommodate passengers. The facilities are scheduled to be complete summer of 2016. Learn more at concordnc.gov, or visit wfae.org for a recent feature on Concord Regional.

Public Affairs . . . . . . . . . . . . . . . 704-920-5210

Police (non-emergency) . . . . . . . 704-920-5000 Purchasing . . . . . . . . . . . . . . . . 704-920-5440 Rider Transit . . . . . . . . . . . . . . . 704-920-7433 Risk Management . . . . . . . . . . . . 704-920-5111 Rocky River Golf Club . . . . . . . . . 704-455-1200 Solid Waste . . . . . . . . . . . . . . . . 704-920-5361 Tax Collector . . . . . . . . . . . . . . . 704-920-5216 TTY/North Carolina Relay . . . . . . . . . . . . . . . 711 Transportation . . . . . . . . . . . . . . 704-920-5362 Water Resources . . . . . . . . . . . . 704-920-5337 Zoning/Permits . . . . . . . . . . . . . 704-920-5152

concordnc.gov

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PRSRT STD U.S. Postage

P.O. Box 308 Concord, NC 28036

COMING SOON:

Concord Mobile Care

You can now report pot holes, street light malfunctions, and many other non-emergency issues to the City using your smartphone.

Visit concordnc.gov to learn about and download the Concord Mobile Care app for your android or iOS device, or access the web-version on any other device, including PC and laptop computers.

concordnc.gov Visit our City’s website where you’ll find a wealth of information. Pay bills online, access government and City departments, and discover what’s going on in Concord.

The City of Concord is making an investment in utility infrastructure that will bring you improved reliability and service.