COMPLIMENTS, SUGGESTIONS OR COMPLAINTS

We rely on your feedback to improve our services. Let us know if you like the way a particular service is provided or if you are not happy with a service you receive.

You may not be the only person to benefit from changes resulting from your feedback as it may result in the improvement of services for everyone. Making a complaint or suggestion will not affect your ability to access services in the future.

To make a compliment, suggestion, or complaint, please contact: Team Leader Ageing Well on 8408 1373

Suggestions and complaints will be dealt with confidentially and you will be consulted before any changes are made to the service you receive. If you are dissatisfied with the outcome of a complaint, you or your advocate may appeal against a decision by writing to:

Manager Community Connections

City of Charles Sturt

PO Box 1

Woodville SA 5011