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INDIAN HILLS GOLF COURSE
Indian Hills Golf Course has been a cornerstone of Fort Pierce since 1942. The city acquired the course in 2002 and has been continually striving to improve both customer service and facilities conditions. In that spirit, the city retained Architect Ward Northrup to design an entirely new 18 hole layout on the existing grounds.
NAME RECOGNITION: We treat customer service as if we were a private country club. Name recognition of our members and guests is one of our top priorities and making our customers feel as though it’s “their club” is what we’re striving for. Knowing their likes and preferences sets us apart from other clubs in the area.
EFFICIENT REGISTRATION PROCESS: Having an efficient POS system has also proven to be an important tool as we have received quite a bit of feedback on how efficiently players are moved through our check-in process. Much of our success in this area spills over from improving our name recognition. When players walk through the door, almost all of us will know them by name.
CLEAN AND NEAT APPEARANCE IN ALL AREAS: Our golf cart fleet is cleaned with a pressure washer on an almost daily basis to ensure the carts are free of debris and present a clean, neat appearance. Carpets and restrooms are cleaned throughout the day for the same reason.