Engauge: April/May 2024

Page 1

86, Issue 3

Volume
April/May 2024

2020 N. Meridian Street

Indianapolis, Indiana 46202

www.citizensenergygroup.com

TRUSTEES

Dennis Bland

Jamie Merisotis

Jackie Nytes

Mel Raines

Brian Williams

DIRECTORS

Anne Nobles, Chair

Jeffrey Good, Vice Chair

Daniel Appel

Moira Carlstedt

Christia Hicks

J.A. Lacy

José Martínez

Maria Quintana

Nichole C. Wilson

OPERATING MANAGEMENT

Jeffrey Harrison

President & Chief Executive Officer

J.P. Ghio

Vice President, Energy Operations

Mark Jacob

Vice President, Capital Programs & Engineering / Quality

Jeff Willman

Vice President, Water Operations

Craig Jackson

Senior Vice President and Chief Financial Officer

Sabine Karner

Vice President and Controller

Joseph M. Perkins, Jr.

Senior Vice President and General Counsel

Joe Sutherland

Vice President, Regulatory Affairs

Jodi Whitney

Vice President, Human Resources & Chief Diversity Officer

Mike Strohl

Senior Vice President, Chief Customer Officer

John Lucas

Vice President, Information Technology

Curtis Popp

Vice President, Customer Operations

COMPANY VISION:

Enhance the well-being of our customers, communities, and employees by providing unparalleled service now and for generations to come.

COMPANY MISSION:

We fulfill the Promise of the Trust to provide essential utility services for our customers and communities, maintain the lowest possible rates with sound financial management, and create the greatest long-term benefit through a unique business structure.

ENGAUGE

Engauge is published by Citizens Energy Group, Corporate and Public Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request. The Corporate and Public Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate and Public Affairs Department at alowe@citizensenergygroup.com or call 317.927.4336.

Editor: Adam Lowe

Contributors:

Ben Easley

Susan Harris

Graphic Arts: Wayne Stohs

Joel Bustamante

Citizens Sponsors Food Fight

For the second year, Citizens Energy Group proudly served as title sponsor for Westminster Neighborhood Service’s annual Food Fight fundraising event, held in February.

The event, which serves as a showcase of the work Westminster is doing in the Near Eastside, partners with local high school culinary students who utilize common foods found in the Westminster food pantry in a Chopped-style cooking competition. The winner, chosen by a panel of judges, leaves the event with the title of Master Chef.

Chrissy Peterson, Executive Director of Westminster Neighborhood Services, shared, “We have had the privilege of partnering with Citizens Energy Group for the past two years for this event, and with your support, we were able to surpass our goal of raising $60,000 this year. All these funds go right back into our programs that serve the thousands that come through our doors annually.” The event raised $67,000.

Present were James No, Senior Accountant and Westminster volunteer, and Kenya McMillin, Community Stakeholder & Engagement Manager. Kenya serves on the board for Westminster Neighborhood Services, as well as the Food Fight committee that plans the event. At the event, she spoke on behalf of Citizens as the title sponsor.

Terrell Al-Sharif, Meter Reader, is presented a Jefferson Award by Jeffrey Harrison, President & CEO in recognition of and celebrating his commitment to serving the people of Central Indiana.

On the Cover
April/May 2024 Volume 86, Issue 3
2 Engauge - April/May 2024

Terrell Al-Sharif Honored with Jefferson Award

Terrell Al-Sharif, Meter Reader, has received a Jefferson Award in recognition of and celebrating his commitment to serving the people of Central Indiana. Terrell has been a Meter Reader with Citizens Energy Group since 2009 and serves as an Engineer for Ladder 1 in the Indianapolis Fire Department. His dedication as a public servant doesn’t stop there; he also serves as Executive Director and coach at Indy Rarebreed, a wrestling academy providing inner city youth with learning and growth opportunities in the sport of wrestling. The Jefferson Award was presented to Terrell by Citizens President & CEO Jeffrey Harrison on March 21.

Citizens is a corporate partner of Multiplying Good, the nonprofit that coordinates the Jefferson Awards. This marks the 13th year Citizens has participated in the program, which was established in 1972 by Jacqueline Kennedy Onassis, U.S. Senator Robert Taft, Jr., and Sam Beard, a former staff assistant to Senator Robert Kennedy. Named for Thomas Jefferson, the program recognizes outstanding public service and aims to honor unsung heroes in the community. Widely known as the “Nobel Prize of Public Service,” the Jefferson Award often recognizes ordinary people who do extraordinary work without expectation of recognition.

“On behalf of everyone at Citizens Energy Group, it is my honor to recognize Terrell with a Jefferson Award from Multiplying Good. We recognize Terrell for going above and beyond in service to his community. He serves as Executive Director and coach at Indy Rarebreed, where he has been able to shape the program as its leader, while also being a coach and developing relationships with participants in a way that communicates their value and purpose. Terrell exemplifies the impact that can be made by volunteering, mentoring, and serving as a positive role model for young people,” said Harrison.

Vanessa Gamble, Meter Reading Coordinator, echoed Harrison’s sentiment: “Terrell is very deserving of the award because he is very passionate about the kids he coaches and mentors. For many of those kids, he is the only positive male role model they have in their lives. For that I am thankful because, hopefully, they will be some of our future leaders.”

On receiving the award, Terrell shared, “I never set out to receive recognition for what I have been teaching, training, and coaching young people with similar upbringing like mine. To find your passion in life, and be able to employ and practice it, I feel is a gift from the Creator. The sport of wrestling aligns with life in general, in the way you must navigate and deal with the up and downs in both. The many wrestlers I have encountered have been tested and have overcome [obstacles], and in most instances are well prepared individuals on and off the mat.”

Terrell and other Jefferson Award winners from across the U.S. will be recognized for their exceptional community service work in September at the national Jefferson Awards ceremony in New York City. Terrell was featured in the “Citizens for Good: Volunteer Spotlight” in the October/November 2023 issue of Engauge.

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Safeguarding Our Water Infrastructure

As the White House urges state leaders – including those in the environmental, health, and homeland security areas –to address the urgent need to safeguard critical water infrastructure, a team from Citizens Energy Group has been proactively training and preparing for potential cyber attacks.

In a March press release from the Environmental Protection Agency (EPA), EPA Administrator Michael S. Regan said, “Drinking water and wastewater systems are a lifeline for communities, but many systems have not adopted important cybersecurity practices to thwart potential cyberattacks. EPA and [the National Security Council] NSC take these threats very seriously and will continue to partner with state environmental, health, and homeland security leaders to address the pervasive and challenging risk of cyber attacks on water systems.”

In February, a group of Citizens employees were invited to the Pacific Northwest National Laboratory (PNNL) to take part in simulated cyber attack scenarios against a mock water treatment plant. The Cybersecurity and Infrastructure Security Agency (CISA), a division of the Department of Homeland Security, facilitated the exercise, with teams divided into hacker/ attacker roles, employee/defender roles, observers, and facilitators. Typically, these training simulations are reserved only for government agencies and the military.

Citizens has a strong history with CISA as one of the first to voluntarily leverage CISA’s Validated Architecture and Design Review (VADR) services for critical infrastructure operators, which allows Citizens to address risks and vulnerabilities in our information and operational technology infrastructure. Citizens also worked closely with CISA when the Transportation Security Administration announced new security directives for pipeline infrastructure protection.

During February’s exercise, participants from Citizens, CISA, PNNL, and Johns Hopkins University first learned about the simulated company, its environment and network architecture, and the tools at their disposal. The exercise took place in the Control Environment Laboratory Resource, a simulation environment that gets as close to a real-world simulation as possible, utilizing real control systems such as software, controls, pumps, and filters. This setting allows participants to test real-world cyber attacks (and defenses) that can alter the physical operation of a water treatment facility, such as turning off pumps or altering treatment processes.

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Infrastructure from Cyber Threats

After learning about water treatment plant operations, simulated attacks were launched while those working as employees/ defenders worked to identify, assess, and fight against those attacks. Despite successful attacks and the simulated treatment plant being compromised, the exercise was invaluable in providing key takeaways and lessons in improving Citizens’ own systems.

In a March statement to the media, Citizens shared, “Our team also maintains a comprehensive understanding of the cyber threat landscape, and team members hold federal clearance and attend classified briefings to better understand and defend against cyber threats. Citizens proactively invests in upgrading our defensive technology and network architectures, including advanced cyber threat detection systems. We also continuously monitor our systems for unusual activity and regularly review and update our security policies and procedures. In the event of a cyber incident, Citizens has a comprehensive response plan in place to quickly identify, contain, and remediate threats. The Citizens cybersecurity team regularly exercises this plan to ensure we’re prepared for a cyber event.”

Thank You to Our Citizens IT Participants!

• Ron Moore, Senior SCADA Specialist (Water)

• Scott Graves, Senior SCADA Specialist (Water)

• Ali Zadeh, Manager of Operational Technology

• Andrew Gibson, Information Security Engineer II

• Kyle Watkins, Information Security Engineer III

• Kyle Ramsey, Network Engineer II

• Ted Wagner, Systems Engineer II - Microsoft

• John Lucas (Observer), Vice President, Information Technology

• Scott Miller (Observer), Director of Information Security

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Meet Kelly Davenport, Environmental Specialist III

Kelly Davenport began her career with Citizens Energy Group in 2014 as an Environmental Coordinator. Today, Kelly continues to serve with Citizens’ Environmental Stewardship department as Environmental Specialist III.

1. What did you do prior to coming to Citizens?

Prior to Citizens, I was employed as an Environmental Specialist at both United Water and University of California, Los Angeles (UCLA). The university was very interesting, as it was almost its own small town. We did receive utility services from greater Los Angeles but had our own steam plant, police and fire departments, and emergency response. I started in radiation safety, assisting individuals who handle radioactive material and radiation-producing machines; conducted laboratory inspections; and helped manage the waste. Later, after moving to environmental health and compliance, I focused on industrial hygiene issues addressing indoor air quality issues and asbestos/ lead abatement projects; assisted in managing the industrial wastewater, storm water, underground storage tank permits; and became one of two health inspectors for the campus.

2. What attracted you to Citizens?

Prior to joining Citizens, I was employed at United Water. That position allowed me to interact with an array of Citizens employees, including my current department, Environmental Stewardship. I recognized a level of integrity that I wanted to align myself with.

3. Tell us about your team, and what you are responsible for at Citizens.

Our compliance team within the larger department of Environmental Stewardship is small but mighty. In my current role, I support both the water and wastewater systems, including working with Water Operations and Distribution to support compliance. I also work with Capital Programs & Engineering (CP&E) providing permitting and support for small and large construction projects. This could include a water main extension to the DigIndy Tunnel System to most recently assisting Gas with the Tier 2 Environmental Assessment Pipeline and Hazardous Materials Safety Administration grant.

4. What do you enjoy about your job?

The people at Citizens are great. I’ve developed some long-lasting friendships, which I hope remain into retirement.

5. What is a typical day like for you?

My day is never the same because we support many of our business units. I could be doing anything from researching and discussing an upcoming CP&E permit submittal with an agency or problem solving with a project manager and contractor on a construction site to putting together reports for our drinking water system or preparing for an upcoming rule change. It’s always different.

6. What is your favorite place to travel?

I love to travel and explore new places. So far, my favorite place to travel was a combination trip to Peru and Gálapagos Islands. It was a magical experience, visiting the high-altitude pre-Incan ruins, biking in the Sacred Valley, eating the delicious ceviche. Then to Gálapagos Islands where we dove with sea turtles and hammerhead sharks and even had to stop and wait for a Gálapagos tortoise to cross the road.

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Latest Sustainability Report Aligns Citizens with UN Goals for Sustainability

Released earlier this year, Citizens’ biennial Sustainability Report includes informational updates and snapshots from 2022-2023 and our ongoing efforts to improve the resilience of Central Indiana. Citizens’ traditional framework of sustainability has organized this report by our work to protect and support Indiana’s natural environment; to increase the long-term ability of our business to provide critical utility services to our customers; and to raise the quality of life in the Central Indiana community we serve.

For the first time in this reporting cycle, Ann McIver, Director Environmental Stewardship, and Citizens’ leadership urged an additional focus on aligning our sustainability efforts and commitment to our Stewardship value – We invest in solutions and infrastructure to deliver long-term value and improve the quality of life for our customers and our communities – with the United Nations’ Sustainable Development Goals (SDGs) to highlight how actions big and small can contribute to a more sustainable and resilient world for all of us.

As President & CEO Jeffrey Harrison writes in the opening letter of the report, incorporating this United Nations framework gives additional depth to Citizens’ sustainability commitment, allowing us to better demonstrate to various stakeholders how we contribute to the well-being of our customers and their communities. Mapping how each UN Sustainable Development Goal relates to Citizens’ work – either directly in our day-today work or through our direct support of community partners – we underscore that every action can be made in a sustainable way, and that every action contributes to a company culture of sustainability.

Citizens employees, retirees, and community stakeholders may be interested to find projects and initiatives included throughout the report that they have worked on or that they have seen being implemented in our neighborhoods. High-profile project features include the DigIndy Tunnel System (now nearing completion in 2025), the construction of Citizens Reservoir, our annual Sharing the Dream service project, and the lead service line replacement program that Citizens is implementing. Initiatives that are less visible to the public are also included in this report as important steps toward holistic sustainability; these include wide-ranging financial assistance programming for customers, Citizens’ participation in the Good Wages Initiative, and our extensive loan and philanthropic programs, which support many neighborhood organizations tackling tough community issues.

Readers may also be interested to read how each of these informational stories is tagged to respective UN Sustainable Development Goals, notated as a number after the story title. Much of the work we do goes to advance sustainability on multiple fronts, and a chief takeaway from this year’s report is that a deeper understanding of this reality can lead to a deeper sustainability culture within Citizens.

From the reporting team, thanks are due to the many subject matter experts from across the Trust who contributed information to the 2023 Sustainability Report.

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Citizens Energy Group Files Water Rate Case in Westfield

Citizens Energy Group has filed a request with the Indiana Utility Regulatory Commission (IURC) to raise Westfield water customers’ rates. In the past decade, Citizens Westfield has significantly upgraded critical water distribution infrastructure and expanded the utility system in support of the community’s growth and economic development. Citizens will continue to fulfill its mission to serve the residents of the Westfield community by providing safe and reliable water service.

If approved by the Commission as proposed, rates are expected to increase in two phases: Beginning no later than January 2025, the average residential customer would see their charge for water service increase by $7.05 per month, for a total water utility charge of $40.01 (compared to an average monthly charge of $32.96 at present). Beginning no later than January 2026, in the second phase, the average residential customer would see their water bill increase an additional $1.26 per month, for a total water utility charge of $41.27.

This is the first time Citizens has filed a water rate case in Westfield since acquisition of the utility in 2014, when a rate increase was in progress. The current rates have been fully in place since 2016.

Citizens’ water bills in Westfield have been and will remain some of the least expensive among comparable water utility service areas. As of January 1, 2023, based on similar monthly usage of 5,000 gallons, Westfield Water had the fourth lowest bills among the 23 investor-owned utility (IOU) service area rates listed in the state of Indiana; this is 30.07% lower than the average of the monthly bills of the other service area rates. For comparison, a 2023 index ranked Westfield water service bills as $10-15 less expensive than monthly rates of customers served by comparable utilities in many Central Indiana cities and towns, including Mooresville, West Lafayette, Seymour, Greenwood, Muncie, and Noblesville.

Even with proposed Phase 1 rates in place, Westfield Water will rank as the sixth lowest bill amount among the 23 IOU service area rates listed in the state of Indiana and will be 15.60% lower than the average of the monthly bills of the other service area rates. With proposed Phase 2 rates fully in place, Westfield Water will still rank sixth among the 23 IOU service area rates listed in the state of Indiana and will be 12.94% lower than the average of the monthly bills of the other service area rates.

Citizens also adds value for utility customers by offering ways to conserve water and effectively manage bills as well as offering income-eligible assistance programs. While rate adjustments are necessary to continue providing water utility service in a safe and reliable way – now and in the future – Citizens recognizes the impact that rate increases have on household budgets. Citizens will continue to prioritize a balance of service affordability and essential improvements.

Submit Graduate

Info by End of June

Each summer, Citizens Energy Group recognizes current employees and their family members who graduate from high school or college. To be sure you and/or your loved one is included in the graduate section of the July/August Engauge, complete the graduate announcement form at https://bit.ly/Citizens-Grads24 by June 30. Be sure to attach a photo of each graduate! Please note, you can only complete this form when logged in to your Citizens account.

It’s
mental health. Resources available on iTrust. 8 Engauge - April/May 2024
always a good time to work on your

Citizens for Good: Volunteer Spotlight

Our volunteer spotlight is a chance to meet a Citizens Energy Group employee who is making a big impact in the community outside of their job. Citizens employees are encouraged to volunteer at Citizens-sponsored events, or at community organizations of their choice.

Meet James No, Senior Accountant

James No joined Citizens Energy Group in June 2013 as an Accountant. Since August 2023, he has served in the role of Senior Accountant for the Water and Wastewater divisions at Citizens. As a Senior Accountant, James helps close the books every month and reconcile ledger accounts, along with helping at audits at year’s end.

James has volunteered with Westminster Neighborhood Services since 2023.

Why is it important to you to volunteer?

For me, volunteering is important because there are a lot of people who need help. With Citizens, they encourage me to donate my time to help those people and wanted to take advantage of that opportunity. You’ve volunteered for many Citizens-sponsored events. What has been your favorite?

Sharing the Dream has always been a great experience along with Horseshoe Helpings. I love meeting the coworkers I usually do not meet in my regular day-to-day. What do you enjoy most about volunteering alongside your Citizens coworkers?

Along with meeting employees outside of my day-today, I enjoy working for Citizens, so I love putting them in a good light by representing them during volunteer events. What sparked your interest in volunteering for Westminster?

I started volunteering for Westminster Neighborhood Services after a really good friend of mine introduced me to them. I really love the services they offer and the special events they host to help out their neighborhood. Also, the people who work there along with the other volunteers have been amazing.

What has been your most rewarding experience volunteering for Westminster?

Most rewarding was helping with their Food Fight event, which Citizens sponsors. They had a target goal of $60,000 and ended up raising almost $67,000. It was a busy day setting up the blind auction table, running food out to the guests, and helping with the clean-up after the event, but knowing that money will be going back to helping out people in need was definitely worth the time and effort.

What motivates you to stay involved with Westminster?

Volunteering at Westminster Neighborhood Services has been very eye-opening. I am thankful I can help people get food and other everyday necessities that I have taken advantage of for most of my life. I really love chatting with the people who come in to grab a hot meal or even take home some groceries.

Jennifer Mentink, Manager, Brand & Corporate Engagement, appreciates James’s enthusiastic volunteer spirit: “Volunteering isn’t just about what you do; it’s about the spirit with which you do it. James’s enthusiasm, dedication, and perpetual smile illuminate every task he takes on, making volunteering fun for everyone. His commitment is not just appreciated; it’s celebrated.”

About Westminster Neighborhood Services

Westminster Neighborhood Services 2325 E. New York St.,Indianapolis, IN 46201 www.westmin.org

Olivia Stewart, Family & Adult Services Director olivia.stewart@westmin.org 317-632-9785

Westminster Neighborhood Services provides education support, access to basic needs, and community connections to empower neighbors and strengthen youth and families on the Near Eastside of Indianapolis. Westminster serves the community through a food pantry and soup kitchen, youth afterschool and summer program, and the power of partnerships.

“Volunteers are the backbone that allows Westminster to offer critical services to families on the Near Eastside of Indianapolis. With a small staff, we could not provide the services and build relationships with our neighbors without the help of volunteers each week,” shares Chrissy Peterson, Executive Director. Opportunities are available to be guided shoppers, kitchen helpers, and tutors, and serve in various committee roles, including development and finance.

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Quality Corner

CLASS STIP Metric Update

At the beginning of April, the Trust-wide total of project points was 41. Our STIP levels for fiscal year 2024 are 80 project points for Threshold, 90 project points for Target, and 100 project points for Outstanding. Do you have an idea for an improvement project? Utilize the Project Pipeline on the Quality iTrust page or reach out to any member of the Quality team.

CLASS Belt Certifications

YELLOW BELT

Third-Party Gas Customers Maximum Bill Threshold

• Project Leader: Anne Payne (Gas Supply)

• Anne’s project customized maximum bill thresholds for third party gas supply customers based on the unique way they are billed. Previously, there had been 40 consumption corrections each month from July 2020-July 2023 and 95% of these corrections would have prevented using the customized thresholds.

• Benefits: This improvement reduced consumption corrections by 37.5% and prevented an estimated $25,000 from being billed in error.

ADVANCED YELLOW BELTS

IC Engine Compliance Program

• Project Leader: Ann McIver (Environmental Stewardship)

• Ann’s project addressed the challenges of staying within compliance with all regulations pertaining to Citizens’ internal combustible (IC) engines, which provide backup power to equipment across the business. The complexity of the permitting requirements, operating restrictions, required maintenance, and recordkeeping, along with personnel changes, has led to non-compliance with the regulations. This can result in fines, enforcement actions, and difficult relationships with regulators.

• Benefits:Enhanced focus on IC engine requirements has supported interaction between Environmental and Operations & Maintenance to address the root causes of lack of understanding of the regulations, non-compliance consequences, and EPA terminology. Environmental has conducted training sessions resulting in successful gathering of information to ensure compliance with regulations. Establishing an annual internal deadline for completion of maintenance activities and review of compliance records reduced the lead time for records collection by three months. In calendar year 2023, there was one non-compliance, compared to 10 in 2022.

Third-Party Gas Delivery Review

• Project Leader: Anne Payne (Gas Supply)

• Anne’s project developed a third-party gas supply projection tool to project usage for customers that third party gas suppliers manage. The tool provides projected range of expected consumption and outputs recommendations if gas deliveries from third party gas suppliers fall outside tariff ranges. It is critical our third party gas suppliers deliver volumes in line with expected gas usage for thier groups of customers.

• Benefits:

• Prior to implementation 0 proactive deviations were recorded.

• Jan-2024 high demand period Jan 13 - Jan 16

• Westfield: 3 suppliers were sent recommendations to increase supply; supply increased by and prevented Citizens from potential supply costs of approximately ~$46,000 ($25/day)

• Citizens: 13 suppliers were sent recommendations to increase supply; supply increased and prevented Citizens from potential supply costs of approximately ~$780,000 ($25/day)

Recently Completed Just Do It Projects

• Compressed Air Leaks – Phillip Burba (Thermal Operations)

• Lime & Soda Ash Level Indication – Phillip Burba (Thermal Operations)

• Sludge Feed Pump Mechanical Seal Failures – Joni Staten (Wastewater Operations)

• Internal Candidate Feedback – Misty Douglas (Human Resources)

• Tracking and Issuing Revenue Allowances – Erin O’Leary (Program & Technical Services)

• Boiler 13 & 14 Drum Level Controls – Gordon Rundle (Thermal Operations)

• Reduce Sludge Conveyor Overflows – Don Roach (Wastewater Operations)

• Paperless W2s – Angela Guynn (Human Resources)

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Anne Payne

Sixteen Employees Inducted into Quarter Century Club

As part of the 82nd Annual Quarter Century Club Awards, 16 Citizens Energy Group employees were honored for their years of service to the utility.

The employees and recent retirees were honored at a special dinner on April 16 at the Skyline Club in Indianapolis. This induction ceremony dinner will be followed by the annual Quarter Century Club reception on June 11 at the Scottish Rite Cathedral. The following individuals reached their 25th year of service in 2023 and were inducted into Citizens’ most prestigious club: Angel Brauss, Kimberly Brodie-Bonner, Brian Campbell, Brandon Carter, Stuart Donaldson, Darron Edwards, Darrell Freeman, Max Gallagher, Jay Hunsicker, Phillip Meehan, Barry Platt, Jack Presslor, John Rhorer, Jerry Richardson, Anthony Roberts, and Timothy Salts

The entire Quarter Century Club membership is invited to the annual reception on June 11.

Trust-Wide Shred and Recycling Day a Big Success

In partnership with Recycle Force and Total Shred Solutions, Citizens’ Environmental Stewardship team organized a Trust-wide recycling event for all employees on Friday, April 12. Despite less than favorable weather, the event experienced a strong turnout, with four massive E-waste boxes quickly filled, and countless documents shredded. A special thank-you to the employees who planned, supported, and volunteered for the event:

• Austen Burris

• Cheryl Carlson

• Daphne Chiu

• Crit Crabtree

New Employees

• Keaton Holsinger

• Kristin Lang

• Kari Maxwell

• Ann McIver

• Alan Wiseman

• Michael Zielinski

Employees are invited to enjoy food and fun at any of the Safety Day events featured below. You’ll earn stamps for activities and a chance to win great prizes! Mark your calendars and stay tuned for June’s safety-themed issue of Engauge. More details including schedules will be posted on iTrust.

June 4

June 6

June 11

Shontel Maxey Corporate Support Services SAVE THE DATE Celebrate National Safety Month
WESTFIELD Thursday,
THERMAL Tuesday,
BELMONT Wednesday,
LANGSDALE Tuesday,
GENERAL OFFICE Thursday,
UNDERGROUND STORAGE Ashley Banks Corporate Support Services Raul Hernandez Corporate Support Services Aura Membreno Corporate Support Services Matthew Swisher Corporate Support Services Devin Belton Water Brenden Hewlett Water Ashton Miller Water Cinthia Tello Corporate Support Services Elizabeth Cabrera Corporate Support Services Shawn Jackson Gas Erin Motley Corporate Support Services Zachary Zeber Corporate Support Services Elizabeth Gee Corporate Support Services Amandeep Kaur Corporate Support Services
Tuesday,
June 26
June 18
June 13
Ortiz Water
Graves Steam
Corporate Support Services
Zackery
Austin
June McCane
Gas
Blake Seaton
Gas
Camden Hadley
McMillian Corporate Support Services Bart Sparks Gas
Sylvia
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2020 North Meridian Street Indianapolis, Indiana 46202

In Memoriam

We are saddened to report the recent passing of three retirees.

Michael McKee, on April 12, 2024. Michael retired on June 30, 2006, after 31 years of service. Albert Hunt, on March 23, 2024. Albert retired on February 1, 1995 after 38 years of service.

Service Awards

April

Bedgood Water 30 Years Keith Eckstein Water 30 Years Jeffrey Price Corporate Support Services 30 Years Scott Gibson Gas 25 Years Penny Helton Corporate Support Services 25 Years Abby Robbins Corporate Support Services 15 Years Kelly Davenport Corporate Support Services 10 Years May Tiffany Armstrong Corporate Support Services 5 Years Derek Grubbs Gas 5 Years LaVonne Jones Corporate Support Services 5 Years Lynn LaFara Corporate Support Services 5 Years Weston O'Connor Specialist 5 Years Christina Tucker Corporate Support Services 5 Years Demetria Weatherington Corporate Support Services 5 Years Michael Sullivan Corporate Support Services 45 Years Michelle Law Corporate Support Services 20 Years Edwin Morris Water 20 Years James Floyd Gas 15 Years LaMont Smith Corporate Support Services 15 Years
Douglas Corporate Support Services 5 Years
Duncan Wastewater 5 Years Nina Jackson Corporate Support Services 5 Years Quinton Keller Wastewater 5 Years Michael Meunier Gas 5 Years Kyle Rodebeck Corporate Support Services 5 Years Tanisha Thompson Corporate Support Services 5 Years Lauren Toppen Corporate Support Services 20 Years Courtney Trickle Corporate Support Services 5 Years Ryan Watson Corporate Support Services 5 Years
Timothy
Sabrina
Thaddeus

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